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review stringlengths 61 22.4k | label float64 1 5 | __index_level_0__ int64 |
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Excellent hotel, great location, great staff!
The Hotel Triton is an awesome hotel! This coming from a slightly jaded New Yorker. The staff was very friendly and helpful and really just kind of cool. (I got a kick out of the nicknames on their staff ID's) The hotel iteslf is fun and modern and it is in a great neighbor... | 5 | null |
Awful service--stay somewhere else
The hotel was mediocre, the location in the middle of Back Bay was good, but the service was awful. I asked for a bottle opener and a plate to be brought to my room and after three calls and an hour and a half, I had nothing. I finally called to talk with the manager and cancelled it.... | 1 | null |
Worst Hilton EVER
I have stayed in a lot of Hilton Hotels, this one is no better than a Motel 6 and 4 times the price! The ONLY it has going for it is location if you want to be near fishermans wharf. It has no view and nothing at all special. Breakfast area is TINY. They book tons of "Bus Tours" and there is not enoug... | 1 | null |
Meh.
I stayed here one night for a wedding. Check-in was easy enough, and the hotel staff were pleasant. Upon entering our room, we were greeted by a wave of stale, musty smelling air. I wasn't impressed with the furnishings, but I get it, it's supposed to be a historical property. Just not my taste I suppose. And yes ... | 2 | null |
NICE STAYCATION
This was a last minute staycation!! and it was great, rooms were great, bed was comfortable, and the kid's enjoyed the pool and fitness room, the breakfast was good, and there was lemonade in the dining area complimentary of course, it was homemade, I would definitely stay here, when I need a break from... | 4 | null |
unfriendly service
We have always enjoyed staying at the Four Seasons. However our last trip to Beverly Hills was disappointing. The room was noisy due to the restaurant below. We could not sleep in the night. And we had problem to connect with internet, the front desk was not helpful in solving the problem. The hotel ... | 2 | null |
Decent airport hotel, Good location
We barely slept overnight here on our way out of San Diego after staying with family, and I got a corporate rate. For 80 dollars near the airport, I wasn't unhappy with the hotel. The place was quiet, the rooms were clean, if old, and the beds were comfortable. Service and staff was ... | 3 | null |
convention
This hotel was right near the convention Center and within walking distance to everything we needed. The staff was so courteous and we loved the European Style hotel design. Thanks Houston, whata wonderful experience at such a convenient price | 5 | null |
Time passed this town a long time ago.
I booked this hotel as a last resort for the Indy 500. The building is old and dingy. The rooms were 80% clean and the AC worked. There were no bedbugs. The doorway to one of our rooms was shattered all busted and glued back together it was apparent that it had been previously kic... | 2 | null |
The most nasty hotel stuff i ever been
It was my first time in this doubletree hotel in Chicago, i've been in different doubletree hotels before and people were nice but since i checked in at this hotel in Chicago i have notice about that,front desk agents are not rude.... they are nasty.... The agent checked me in,was... | 1 | null |
Really disappointing, horrible bellman
We stayed for 3 nights at this hotel and probably had the most horrible room (I hope so!).
The front desk was really welcoming and efficient; they even printed some documents for us.
When we arrived in the room, there were towels on the floor in the bathroom and already a flooding... | 2 | null |
Great but not so Great
Great but not so great
On short notice my wife and I decided to travel from LA to NY to attend my brothers birthday and 60 wedding Anniversary after checking out several hotels in the Time’s Square Area we decided on the Empire Hotel adjacent to the Lincoln Center located on Broadway and 63 Stree... | 3 | null |
Flatotel Spacious Rooms
22 nd floor in the Heart of Manhattan New York City. Large spacious rooms, bathrooms and surprising Continental Breakfast. | 5 | null |
Wonderful Waldorf
I booked a room at the Waldorf for one night at the AAA rate. When we checked in on April 14, the very nice woman at the front desk gave us a complimentary upgrade and we ended up with a beautiful, big, corner room on the 30th floor of the Waldorf Towers, facing uptown. She also gave us a $30 coupon f... | 5 | null |
Wonderful experience!
We recently stayed in the Comfort Suites near the Indianapolis Airport for one night. We were in town for the ISSMA Marching Band State Finals at Lucas Oil Stadium. We were pleased upon arrival at the Comfort finding a newer hotel that was clean and quaint and inviting. The Front Desk Clerk checke... | 5 | null |
Won me over
Have stayed twice now. After this second time, it has become my go to hotel. First of all the location is great for Hollywood obviously, but easy to get to Beverly HIlls or West Hollywood. Staff is very outgoing and friendly. Great outside patio for drinks. I know they have a night club, etc, never been to ... | 5 | null |
Hotel of choice in New York
Our recent stay at the Distrikt was wonderful. The staff are wonderful and friendly and value you as a client. We enjoyed our room - nicely appointed, comfortable, with little surprises. There were three of us and we had lots of room with two beds.. We also liked the European atmosphere of t... | 5 | null |
Worst spa ever
THE WORST SPA EVER!
My wife and I were lucky enough to get a weekend away from our 4 daughters. We were looking for a spa hotel we could stay at and have a nice relaxing spa weeked at. This is not what we got.
We booked couples spa packages 2 weeks in advance, the Wednesday prior to going, my wife called... | 1 | null |
Basic,budget hotel
We stayed between 23-27 january for 4 nights with our friends.
It is an old building.Amenities are very basic.There is no taking care of.Pretty dirty place.
Location is average, far to walk to the restaurants or entertaiments.
The reception staff was friendly.
Our room was small and very basic.Sheets... | 2 | null |
Small room, location OK
When I checked in, I was sent to a room that hadn't been cleaned. I had to leave the room and come back later.
I had stayed at other Hiltons in the past and I was expecting the same large and comfortable rooms, but this location has very small rooms and no bathtub in the bathroom.
Staff was fri... | 3 | null |
Bed bugs
We arrived early and were offered a different room from the one we had booked with a king size bed. It had two double beds. At 1:00 a.m. we discovered a live bed bug in the bed. The night manager was helpful in moving us to another room and thoroughly inspected the new room. We were offered complimentary break... | 2 | null |
Very good, but my expectations were higher
The Waldorf Astoria has built its reputation on elegance and luxury. In this case, it's also in Midtown Manhattan, centrally located for business or pleasure in Manhattan. The lobby is spectacular, the service I received was courteous and professional, and the room I experienc... | 4 | null |
Great views, nice rooms, and friendly staff
The hotel was everything we expected from a Westin. The hotel is very nice and well maintained. The staff was very friendly and helpful, especially the concierge. Our room was well appointed. We were not happy the Wifi was not free, but its not the end of the world. The pool ... | 4 | null |
livestrong
this is a old smelly hotel that seriously require updating and renovation. staff was pleasant but was unable to overcome the old unkempt nature of this hotel | 2 | null |
Close to the airport, but can't say satisfactory
My husband and I stayed overnight at this hotel in January 2012, between flights from Atlanta to Honolulu. It was a rather frustrating experience. When we made reservation, the hotel did not tell us that we had to call to ask for a courtesy van to ick us up. So we assume... | 3 | null |
Hostel masquerading as a hotel
I stayed at this hotel earlier this week for one night and it was one of the most miserable experiences I've ever had. I travel to NYC regularly and have stayed at many hotels around the city. Always wanted to try the Pod Hotel because I like small spaces and it seemed fun, hip and modern... | 2 | null |
Really Not Very Good
Stayed five nights in August.
THE GOOD. Well located. Seven minutes to Times Square. Fairly close to subways. Clean. Free breakfast. Good, free wifi. Comfortable bed.
THE BAD. Staff seems overworked and doesn't seem to care. You have to ask repeatedly and then it may not be done. Wierd elevators. O... | 2 | null |
Disappointed
We had stayed at this hotel when it first opened like 13 or 14 years ago. It was always pleasant and nice. This time was different, we were greeted and the person was very nice. She made a point to let our party know that this was a Smoke-Free hotel. I was surprised when she said there's gated parking in t... | 2 | null |
"Great staff and perfect location"
I travel 300 plus days per year so a clean, quiet and well staffed hotel is a priority for me. The Sutton Place, Chicago is all that and more. I was in this hotel for 70 continuous nights and everyday the staff met my every expectation. The valet, concierge, front desk, room service, ... | 5 | null |
Surprise
Very good reception, from phone calls before our visit to the day we left. One desk clerk even loaned us his own umbrella. Very clean and attentive housekeeping. We had an inside room which was very quiet. Waits for one of the two elevators were never very long. A popular hotel with Europeans. Good coffee and ... | 4 | null |
Gross!!!!!
This hotel was disgusting! When I arrived I was given a room on the first floor. When I got to my room I found it to be directly across from one of the trash areas(maybe 4 or 5 feet away). The trash was just dumped under the stairwells, no bins and no covers. There were so many flies swarming that I couldn't... | 1 | null |
DO NOT Stay Here!
I am normally not one for writing reviews but strongly felt the need to after my poor experience at this hotel. If you're even thinking about booking a room here...keep looking! The pictures make this place look 100 times better than it actually is. Where do I begin...our bathroom floor had a huge pud... | 2 | null |
Noisy and no parking!
Noisy and nowhere to park! Fridge doesn't work. For the price, just not up to par! Won't stay here again, nor will we recommend to friends. | 2 | null |
Unreal
We stay here as a part of a soccer tournament room way horrible. Cabinet doors off furniture way too hot | 1 | null |
Not a great place to stay.
This is a two-star hotel masquerading as something nicer.
I'm saying that as a road-warrior who spends 50-ish nights in hotels yearly.
During a 2 night stay, nothing was quite right; the entire hotel WiFi & back-end computer systems went out for 3 hours one night - housekeeping simply did not... | 2 | null |
Just ok
The location is great if you want to stay close to Pier 39, and I guess therefore they can charge more than another comparable hotel in a less attractive area. Front desk was cordial but not more. The same goes for the room, ok but nothing special. The main drawback with the hotel is the parking fee (close to 4... | 3 | null |
Alright, but not great
The staff here is very nice and the bed is comfortable. The staff tries very hard, but there is only so much they can do. The hotel is musty. The couch by the laundry facility is ripped. Their computer has been down for over a week so you can't get a receipt for your expense report. I received a ... | 3 | null |
Slighly Disappointed
This is a much older Hampton property and it shows.
The Pros:
Great Service – Front Desk folks were top notch
Great Breakfast – Smiling Staff and a filling meal
Room Size – Great for a business traveler
The Cons:
The AC unit – This thing was LOUD. I could not continue my telephone conversations ... | 3 | null |
Dated and not up to par
The Four Points is one of three hotels which make up a Starwood "Campus" near the Philadelphia Airport. I have stayed at the other two properties, a Sheraton Suites and and Aloft hotel several times, but I had never booked at the Four points.
My first impressions were not stellar. The check in ... | 2 | null |
Met Expectations
This Hilton brand has done a nice job of being consistent, for the most part. This property was clean and the the staff was quite pleasant. My room rate for this stay included breakfast which was made special by the restaurant staff. They were attentive and quite nice.
Overall a decent choice when stay... | 3 | null |
appalling
dont be fooled by the website which makes this hotel look like a boutique luxury hotel - false advertising of the highest order.
Where to start??? appalling front counter service - only one friendly and helpful staff member, so if she wasnt on, forget it! Tacky, sticky carpeted foyer, smells of wet carpet al... | 1 | null |
Worlds smallest hotel rooms...
The rooms are maybe the worlds smallest, but they are welled planned, and well maintained. Proper and clean.
Big negative is the lack of AC. Although SanFran isn't as hot as the rest of California, the ceiling fan doesn't really help at night since it isn't an option to keep the window op... | 3 | null |
Stunning room, youth hostel service
Let's start with the positives, location is excellent and the room we have is stunningly modern with high ceilings and a view looking over 5th Ave across the library. In all honestly this could be an amazing, world class hotel. However, the service culture is just fundamentally wrong... | 2 | null |
Excellent Choice!
Our hotel choice couldn't have been any better. We were a party of five and had difficulty finding a hotel to accommodate our group. We arrived into NYC on a red-eye flight from Hawai'i and was quite surprised that our request for an early check-in was granted. Thank you, Courtyard! Although our room'... | 4 | null |
Great waterfront view in Seattle
Waterfront rooms are literally ON the water. Your balcony is directly above the water with a great view. My room had a fireplace, which was a nice touch. Cabs are easy to come by, and there's an hourly shuttle bus to downtown.The hotel restaurant & bar also have an amazing view, but it'... | 4 | null |
Amazing hotel whether business or family. Wonderful staff!
7 years in a row and 7 times the hotel and hotel management has exceeded my expectations. 8 minute drive from beach. 20 mins from downtown San Diego. There are restaurants on property and extremely nearby. Free breakfast is always good and the dinners are even ... | 5 | null |
very clean , exelent location
this hotel was fantastic value for money , very safe, we walked eveywhere from here , the staff were helpfull when asked but not pushy and fake, the rooms are large and comfy the bathrooms are well equiped and clean , i would stay here again and recomend to anyone | 5 | null |
We will never stay at this hotel again.
A very disappointing experience. Booked park and fly, last minute, death in the family. Booked a 2 bed room for my husband, son and myself. It said in small print bed request not guaranteed. We were very tired, and traumatized from father's death. Checked in, went to room - one b... | 1 | null |
Economical and comfortable option
I stayed at this hotel while attending a 5 day conference at the Moscone Center. My employer would only cover a certain amount of money for this stay so I was looking for a close but economical option. There aren't many in this area. I read the reviews on this place and thought I would... | 4 | null |
All around good
Just a good hotel, nicely appointed, convenient location in Fisherman's Wharf/North Beach area, very convenient to the Powell-Mason cable car line, friendly & efficient staff, great value. There is a wine reception every evening from 4-6 pm in the lobby if that interests you although we were usually out... | 4 | null |
bed bugs!!!!!!!
We stayed here 9/11/2012. We thought that this hotel would be nice since it was close to the airport. NO WAy. Didn't see any "black spots" in mattress seams. The room seemed to be clean. But was awakened by itching after going to sleep. Upon looking under mattress cover discovered 6 BED Bugs crawling th... | 1 | null |
Good Hotel, Great Location
stayed for 2 nights during a flying trip.
Nice rooms with all mod cons.Cant complain abpout much.
However would like to praise the concierge staff who went over and above the standard of service for me. | 5 | null |
Beautiful, but a bit short of RC standards
The Philadelphia RC has a very impressive lobby. I was fully able to enjoy it, as my room was not ready as of 4:30 pm (4:30PM!) on the day of my arrival. Indeed, I admired the lobby as I waited until 5:30 pm for my room. There is no easy way to get from the lobby to the room e... | 2 | null |
Dorm Room w/ No Security
This hotel is an old apartment building that has been transformed(badly). When we pulled into the free and unsecured parking lot, we had to stack our car and give the keys to the front desk clerk so he could move our car as needed. However, he was alone in the evening, so who, I wonder, was wat... | 2 | null |
Very Nice
Impressed yet again...This site is the best!
So far, I have never been lead astray using tripadvisor.com reviews to find a hotel whenever traveling.
Every review of this hotel was on point. It was a nice little quaint hotel out of the way. Not too busy area, but just enough going on around it to get what yo... | 5 | null |
Apologies is all you'll get...
...but they come in profusion!
It started with no answer to a mail requesting an airport pick-up.
It continued with my first experience of having my rooms not ready at 10:00pm and having to wait "a few minutes" until 10:40pm to have one.
Apologies.
From that room, I got no answer from rec... | 1 | null |
Charming small hotel with helpful staff
We found the staff anxious to be of help. They accommodated our request for a connecting room even though we had a late arrival. The location is excellent for business and pleasure (we were doing both.) The staff was very efficient in getting us information and reservations for t... | 5 | null |
Exceeded expectations!
Booked this hotel through Priceline's "Name Your Own Price," and ended up with this one, which worried me at first. I was hesitant to believe the good reviews since it doesn't have many stars, but upon arrival--Wow! Check-in was a breeze and parking wasn't a problem as there were plenty of spots ... | 4 | null |
Great Value, Great Location, Great Service
My wife and I just spent 5 days in Chicago and had the luck in booking the MileNorth Hotel in Chicago. We had arrived early due to our early flight and were surprised to be given our room at 12 pm. On top of this we were upgraded and given a jr suite with a beautiful view and ... | 4 | null |
VERY VERY disappointed
I stayed at this hotel for a week for work. I have stayed at other Sheraton's (although not "Suite" location) and I have to say I was quite disappointed.
I checked in around 10 pm and the front desk employee just stared at me and I told her I was checking in. All she said to me was "ID?" I gave i... | 1 | null |
Ritz Carlton consistency
I have stayed here a couple of times and did have the pleasure in staying in the Presidential Suite once.
Pros: Great lobby, nice quiet rooms, great amenities, great location
Cons: the club floor is totally sub-par for RC. One of the worst I've been to. Havng to pay for the Wifi is just dumb. I... | 4 | null |
Extreme Makeover needed, and urgently!
Maybe it was the old, cage-style, very dingy, elevator, with a grimy door, part of its jamb gouged-out and scratched and stained walls, that gave us a lousy first impression that, possibly, biased the rest of our stay in this place, which we, pretty much, disliked intensely. The b... | 1 | null |
Charged twice for the room, and are not returning my emails!
Stayed here for 3 nights. First night (on 7th floor) was terrible due to a very noisy family staying right next door - the kids kept banging on the connecting door, screaming and running around until late. Next morning I asked reception if we could move to an... | 1 | null |
Nice Hotel
Very good value a bit of a walk to attraction 20 min.
Clean very comfortable beds.The free parking is great. | 4 | null |
Love love loved it!
We stayed for two nights and paid a little over $100/night using our AAA discount. This was an incredible value. I highly recommend this hotel. The rooms are large and immaculate. The bathrooms are luxurious. The staff was extremely gracious. I cannot say enough about the beautiful decor throughout ... | 5 | null |
Good Hotel...great location
Location could not be better.Walking distance to Penn Station,Times Square,MSG,Rockefeller Center,etc. We walked even to High line, Chelsea Market and 9/11 Memorial.Many good restaurants close by.Rooms on the small side, but clean.Quiet inside but noisy from the outside ( maybe from the airc... | 3 | null |
Great Vacation Will Return 100%
This was our fourth time back to Pacific Terrace and again everything was fantastic.
We had a junior suite with one King Bed and a Sofa Sleeper. We had five individuals so we also asked for the additional cot which was a single blow up mattress. In hind site we probably would have been b... | 4 | null |
Not worth it
Even with the special convention rate, this hotel was not worth the money. First of all, the key cards you need to get into your room and use the elevator demagnetize really easily--between me and my roommate they stopped working twice, and the staff kept telling us it was our fault. Second of all, the hou... | 2 | null |
Hilton?!
Stayed at this hotel on business trip for 7days.
First, room seemed to be okay. But service here is POOR.
I do not think room cleaning crew do decent work.
You will feel that they just don't care about guests.
And laudry service is terrible. You have to take dirty clothes to front desk!! Can you believe this??... | 2 | null |
Everything was great until I got home.
The accommodations are very nice -- comfortable, spacious room; nice bathroom; quiet; got a great night's sleep. Restaurant prices are steep and food is only so-so.
When I got home, the hotel sent an electronic receipt for a second night's stay (it said: "number of nights:2"). I ... | 2 | null |
san diego trip
it would have been nice to have a small refrigerator in the room, also the bathroom had ants which we let front office know about.
when i first arrived to check in there were 3 reps at the front desk, one was helping a customer and the other 2 were going in and out of the side door. i waited appx 10 minu... | 3 | null |
Sublime stay
Everything about this hotel is superb. The location is great but and the hotel exudes quality from every standpoint. The staff are welcoming and professional in every way. The Lobby restaurant , where we enjoyed breakfast and dinner, is delightful. The bar is cool and buzzing . And the accommodation perfec... | 5 | null |
Great find!
We happened upon the Super 8 looking for an affordable room near the hotel. ALL other hotels in the area were overpriced. Our stay included some high end hotels in which we were charged extra for EVERYTHING, so we were so pleasantly surprised to find this clean, safe hotel with excellent customer service, c... | 5 | null |
Convenience to the stadium
I wasn't impressed with the hotel. We've been to Baltimore many times. We found the lobby to be beautiful, but that's about it. We stayed in Room 1901 North Tower. The hallway was so humid and hot. I called the front desk and even spoke with an engineer in the elevator. Neither could tell me ... | 2 | null |
Not the Williard
This hotel has a grand and gracious presentation to the street. It also has a fine history. However, for those of you familar with other Intercontinental Hotels, it is not the Willard in Washington or the Barclay in New York. The rooms are spacious and comfortable enough (I had a 1 bedroom suite). But ... | 3 | null |
One of the top
The Washington Court Hotel is very well situated, 2 blocks from Union station, 3 blocks from the Capitol. Service is very excellent, rooms are large and clean, elevators are fast. On the other side of the medal, the windows are not very thick so we ear a lot of sirens of police and fire engines, and the ... | 5 | null |
Fine hotel too noisy
The hotel is modern, however a bit dated. Nice,large lobby and space anough in the rooms. Clean and well kept. Wlaking distance from town centre.But the noise from the nearby highway is very disturbing. A hotel in this cathegory and price-level cannot offer their guests rooms with single glass wind... | 3 | null |
Great hotel - satisfied on all counts
My husband and I spent 2 months searching for a place to stay in NYC for a week-long trip in Oct 2012. We finally settled on Sheraton because 1. it was close to central park which was a priority for us and 2. it was a Sheraton property which gave us some reassurance in the quality ... | 4 | null |
Loved, loved, loved the Palomar!
We stayed at the Palomar for a weekend in January. We signed up for their rewards program, and were surprised by a $10 minibar credit and a complimentary bottle of wine delivered to our room right after check-in. Location is fantastic...close to Michigan Avenue, and right around the cor... | 5 | null |
Instant love drug for any marriage!
We love the ZaZa! This hotels just oozes fun and.....! I totally recommend a night for any marriage that becomes "routine". This place will jumpstart your libido. Great location and close to everything. | 5 | null |
Dazzling new property
Stayed here recently for a work conference at the adjacent convention center. The Omni is sparkling, friendly, and rather posh with its room furnishings. I had a double queen on the 22nd floor with floor-to-ceiling views to west. The room was well appointed with superior towels, bathrobes, hi-def ... | 5 | null |
When the hotel does not live up to its reviews...
When we chose to stay here earlier this year we were hesitant given the remote location in the DFW area...however, based on the deal we found via TripAdvisor and the reviews we decided to give this hotel a shot...
I am a long term Marriott customer in part due to the ex... | 2 | null |
Old, Tired, Caustrophobic
Cramped, no plug ins that didn't require getting on hands and knees to charge electronics...expensive wifi hook-up with a $700 price tag for a three-day stay. Could have been in Playa Del Carmen at a 5 star resort for a week for that.
Neighborhood is creepy at night with a shelter just around... | 1 | null |
Yup...
Stayed here for one night before leaving town. The room was OK. Although we had a minor plumbing issue and we were just handed the "tools" to fix it ourselves. Otherwise, the night was quiet and the room was fairly well kept. Just an OK stay. | 2 | null |
Not overly impressed
We stayed in this hotel for 3 nights in March. It was ok, we weren't very impressed with the quality of the maid service to start with. They took care of the bare minimum. We had an empty kleenex box that was never replaced, the plastic cups used were never replaced and the couple that were used th... | 2 | null |
Toilet don't flush, motion sensor turns lights on all night, no refund
After walking thru the hookers in the lobby I get to my room which was deceptively labeled as an upgrade. In facts in the oldest building on the property, next to a busy road, with paper thin walls, and up 3 flights of stairs.
Rude gal at counter re... | 1 | null |
Another Great Stay
Stayed here for the first time two Christmasses ago. Had a wonderful time. Back again, this time with our 17 year old daughter and we appreciated the Doubletree even more. This time, our mission was to shop for a prom dress and the Doubletree's location makes it easy to visit all the major department... | 5 | null |
Comfort & Location
I stayed here three (3) nights while attending a conference and enjoyed the comfort, cleanliness, and amenities of the hotel. Disclaimer: I did stay in a hospitality suite. My only complaint was the lack of power outlets convenient to the bed in the suite: no place to charge my mobile overnight and h... | 5 | null |
Great Location but has some issues
We enjoyed our studio king suite. The room was smartly decorated and very spacious for NYC but the actual room showed a bit more wear than I would expect for a newer hotel. The room was clean, quiet, the linens were excellent and the bed was very comfortable. On our second day our roo... | 3 | null |
Old and musty
The good bits first: extremely friendly staff, beautiful public spaces, super comfortable beds and a great location.
Now for the disappointing bits: the safe in our suite didn't work when we checked in, you have to pre-order a coffee maker if you don't want to spend mornings in the queue for Starbucks in... | 3 | null |
Poor.
I'm giving a review of 2 because the people are so nice, and the room was a good size, other than that.....
For the rest, it was really terrible. Dirty, paper peeling, the bathroom wasn't cleaned as there were hairs on the counter, bed bugs, the ac hardly functioned, and during the night I had to shut off the fri... | 2 | null |
Convenient for Midtown, good staff
Your pretty standard midtown boutique hotel, there's nothing exceptionally unique about the place, but it is clean and the staff is very nice...which sort of does put you ahead of the pack in this market.
I stayed here on business last weekend and last minute found out a friend from L... | 4 | null |
Cassa Hotel - comfortable and well located
Stayed here for one night. Very comfortable room. Excellent room amenities and a nice breakfast in the morning. Not super cheap (where in NYC is?) but definitely a hotel I would re-book and return to. | 4 | null |
old hotel trying to be hip
I will preface my comments by saying that this was one of three hotels designated for a conference, so I did not choose this hotel on my own. As others note, offers a great location on the upper west side with easy access to the subway, Central Park, shopping, etc. BUT, there are many drawbac... | 2 | null |
THE WORST HOTEL I HAVE EVER STAYED IN
Be sensible and read the reviews on tripadvisor. This is the most disgusting, unrelaxing, dirty, rude staffed hotel i have ever stayed. It nearly broke me. I was staying there for work and it became a very busy stressful enviroment to be staying in.
The staff when i lost my room k... | 1 | null |
Good stay, nice property
Accomodations & guest service were all very good (with the exception of the sofa bed in the suite being uncomfortable, but aren't they all?). Location is very convenient to subways, park, shopping, and very walkable to most of Midtown. The room did get noisy during the late evening hours when t... | 4 | null |
Hard to sleep
Even on the uppermost floor without the footsteps from above, it was still difficult to get away from noisy neighbors. Even at 12am, we heard the neighbors' loud footsteps down the hallway, their conversations and the slamming of doors. To top it off, the beds were very uncomfortable. I usually don't mind... | 2 | null |
Gorgeous lobby, good price
The lobby is beautiful-we spent most of our time enjoying the scenery downstairs. I could stare at the art deco for hours. The rooms themselves are clean, but in need of renovation. The base price was reasonable, which helped. I didn't have a problem with the service personally, but our frien... | 3 | null |
Destination Gaslamp district, need somewhere to lay ones head!
We had not done any research and ended up looking for somewhere to stay as I drove down from LA. We knew that for us being foodies that the Gaslamp district was the area, so we looked at Comfort Inn and booked it. Very easy to get to, parking was additional... | 2 | null |
Disappointed
Commode was the size used in day cares, the door let in more light from the hall than the bathroom light and the hair dryer did not work. I paid more to go to Wyndham and felt cheated. Out dated, party in hall most of night and smoking at the elevator. | 2 | null |
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