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review stringlengths 61 22.4k | label float64 1 5 | __index_level_0__ int64 |
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Nothing Special but Close to Coors Field
We stayed here becuase it was close to Coors Field and we wanted to go to game. Unfortunately that's really the only thing good we can say about this property. Seemed like property needs much updating. Room rate included daily breakfast, but menu was very limited hard boiled egg... | 2 | null |
Disappointment
I suggested to my friends that we stay at the W. We had wonderful experience at the W in Fort Lauderdale, but Austin was a disappointment. We still managed to have fun despite the terrible service. From the moment we made the reservation to chasing down a cocktail waitress just to take our drink orders, ... | 2 | null |
Good but expensive
Stayed here early June since it was convenient for a nearby wedding reception. Wedding party guests supposedly received a price break on the room rate, but even at that it was almost $300 a night + $42/day for parking. Rooms and service were very good - large rooms, free internet (always a plus), kin... | 4 | null |
dumpy
This hotel is seems very overpriced for the quality. The hallways are dingy and run down... including low ceilings, baseboard ripped off to reveal plaster and room numbers written in pen on painters' tape... really? I had to walk a REALLY long way to get to my room... I'm not lazy but it seemed very time consumin... | 2 | null |
Good convenient location on the Riverwalk
Was in San Antonio for a long weekend and we have stayed at the Drury Plaza before and stayed there again on this trip. It provides an excellent location directly on the Riverwalk in the midst of all the action. It is a 23 + story high rise so street noise was not an issue. If ... | 4 | null |
Needs to be updated
Went on a family vacation trip and stayed for 3 nights. Nice hotel, but felt a little bit dated. The staff was great, they helped every time I asked for some directions, etc. The breakfast was too expensive, and the laundry service ruined some of my nieces shirts (they didn't take the time to read t... | 3 | null |
Looks Ok From The Outside
The hotel has very limited food facilities. There are several restaurants within walking distance that you should utilize. The hotel is billed as a non-smoking hotel but it is apparent that this has not been the case for long. My room had a lingering odor of smoke in the room. Other than this ... | 3 | null |
Horrible
Don't stay here. We booked a room in advance for private bathroom. We got to the hotel and after we got the key to the room, it was shared bathroom and staff did not even bother to inform us of this. They made the excuse that there was a glitch in the system, they were sorry, and that they would charge a lower... | 1 | null |
Clean, friendly, and great location...
I have stayed at this property several times while on business in San Francisco and have hesitated writing a review because I would like to keep this "special deal in SF" for myself. Hotels and parking in SF can be very expensive, but I can always count on the value and consistenc... | 5 | null |
Great location, great hotel!
I love this hotel. It has a lovely location right on the river, The staff was excellent, the food was great and the room quality is wonderful. Can't say enough good things about this property! | 5 | null |
Big thank you
i would to highly thank not only the staff of this hotel but mainly one the reprensentatives in the front desk LILY she was very nice and polite and extremely helpful, she is the perfect example of good customer service im satisfied with my stay. her service was phenomenal feels good to have someone atten... | 5 | null |
Lazy Staff
This is a nice hotel but the staff just don't like to be bothered for anything!! Anything we requested took hours and we always ended up going to get ourselves. The Night Auditor needs a little knowledge on simple things like putting batteries into a TV remote. He seriously wanted us to move to a different r... | 1 | null |
Nice, comfortable, with amenities
This is the third time I've stayed here for business. It has all the basics: fitness, pool, bar. Granted this is not high end, but very comfortable and something for every travelor. Always a pleasant stay here that I appreciate. | 3 | null |
Unauthorized charges
This hotel is very sneaky when it comes to charging you for items that you do not consume from the minibar. I was assured twice that I was not going to be charged for the items that I didn't consume from the minibar by the front desk, but still I am charged. I will never do business with them. Very... | 1 | null |
Comfortable stay...
The Executive Hotel was comfortable, in a good location for public transportation and the staff was very helpful. We enjoyed our 1 night stay though the reports of a musty smell are true.
The hotel is 2 blocks from the China Town entrance gate. Cable cars and other public transportation are equally... | 3 | null |
Never again...
- You can "actually" listen to people snoring in the other room.. no chance of you getting any sleep.
- You can also listen to their TV, no need of turning on your own, which by the way is a pathetic 10 year old CRT based TV with grainy picture quality.
- when you walk on the floor, you can feel and lis... | 2 | null |
Holiday Inn Inner Haarbor review.
the hotel staff was very responsive and helpful to every request each of us made. outstanding staff!!! | 5 | null |
really nice hotel
we travel quite often to NYC, and it is always difficult to find a modern room with a decent size for a good price.
I am happy I found this hotel because now I know where I will look first next time we are going!
the hotel rooms are new and well appointed. clean and of a good size. ( not big but with ... | 5 | null |
Central location
Wow, this hotel couldn't be more central if it tried. Almost diagonally opposite Union Square where all the "Hop on Hop Off" buses start. Right near the shopping centre of town, including Macy's (and Victoria's Secret!) and an easy walk to Chinatown. Only downfall is that the parking is VERY expensive ... | 4 | null |
Skip the Blake
Hotel was old, but looked like they have done some partial renovation (i.e. new carpet, TVs). The biggest complaint I had was with the poor air quality in the room due to the mold and the 1950s' AC. The beds needed replacing, but the overall look was fine for my expectations of this hotel. The room was n... | 2 | null |
Wish the rooms were more soundproof
This is a very nice clean hotel, however, do not get a room near the stairs because the door to the stairs is noisy when it is opened and closed. You can also hear the doors to the adjacent rooms opening and closing and the showers being used in the adjacent rooms. My room had a bath... | 4 | null |
Loved hotel - parking fee not so much
Hubby and I ran across an attractive online rate for a one-night stay at the Anatole and found everything about the hotel to be top-notch. The Asian decor theme was soothing, exotic and very tasteful. The large open spaces lend well to conventions. The Media Bar was much more enjoy... | 5 | null |
unprofessional desk staff
melisa at the front desk at first told us we had no resevation for thursday, nov 1, 2012, but for the following day; it took a lot of convincing from our part that she was wrong; after raising her voice and treating us, the customer, in a very disrespecting way, she had to admit that our reser... | 1 | null |
So so
This is a below-average tourist/business hotel. I just finished two two-week-long stays.
Pros:
Good location in Deerwood Park. Nearby Restaurants include an excellent Jason's Deli within about 100 yard walk.
Friendly helpful staff.
Large Pool and outdoor jacuzzi that gets sun much of the day.
Excellent breakfast... | 2 | null |
Mostly polite staff
When I arrived the front desk guy was very polite and helpful but when I checked out, it was a disaster :-( I almost missed my fight from the airport becaus want too concernede the front desk guy wasn't concerned with making sure I got theandre on time. I am from the south and we have what we call H... | 3 | null |
Ambassador East as a Public space
We have stayed at this hotel five times since it re-opend as Public in the fall of 2011. It is located in a residential neighborhood that I find similiar to New York in its feel. The hotel provides a consistently nice experience. The rooms are spare and contemporary and the public spac... | 4 | null |
What more could you ask for
This hotel is awesome. It is new and clean but its really the people that make it great. Everyone of the hotel employees was as friendly and helpful as they could be. I had no problems during my stay, but If I had, I feel like they would have been all over it and made it right (who knows... ... | 5 | null |
Great Location, Great Hotel Staff
GREAT location on LES. 7 nights here. Rooms are small but clean. Hotel staff is excellent. Coffee maker and fridge in room. Flat screen TV with HBO and fast highspeed internet. Breakfast is offered each morning but not a great selection if you aren't carb loading. (waffles, bagels, toa... | 4 | null |
Didn't say here by choice, wouldn't stay again
Stayed here for 5 nights recently for a conference; don't usually stay at Holiday Inns, though I'm not opposed to budget chains by any means, usually prefer Hampton Inns, but I digress.
I had spent a lot of time on the website trying to determine what the hotel itself loo... | 2 | null |
You are kidding right
This place is a joke right? The front desk staff is ridiculous. They are clueless and rude.The room: where to start, a bed on the floor and a bean bag chair? thats about it. The wort hotel room I have ever seen. Silly, uncomfortable is an understatement.
The bar upstairs is super, of course ruine... | 1 | null |
Great!
After reading some of these other reviews, I was skeptical. After staying, I have no idea where they were, but it wasn't here!! Room was clean, quiet, and enormous. As for the area, yeah, you're not in Hollywood -- you're in Detroit! Never felt unsafe, however.
Great hotel for the money. Highly recommend. | 5 | null |
Not worth the savings.
The price is low, for good reason. We stayed two nights, but wouldn't have stayed at all if the room hadn't been pre-paid. The room was tiny. The bed was rock hard. The pillows, which I don't think can actually be classified as pillows, were like sleeping on tiny, underfilled bean bags. The carpe... | 2 | null |
A good spot in the marina
I travel to SF for leisure once or twice a year. I've stayed at this hotel/motor inn for almost all of my stays during the last14 years.I love the location because it is away from the major tourist hubs of downtown and Fisherman's Wharf, adjacent to a neighborhood that people actually LIVE in!... | 3 | null |
Aircon problem
There is a lot to recommend this hotel, the location close to the south end of Central Park was excellent and the design of the reception, the terrace, the bar and even breakfast area was really clever and engaging. The room was small but attractive and functional.
The bad: The air conditioning, this ema... | 3 | null |
The Staff Is Amazing!
Norma at the front desk and Jacious the driver for the Hotel were just great. They gave great advise of where to go and when to get there to save time and frusteration. We left on the Heartland Flyer Train and arrived on time, They picked us up and took great care of us all the way, the Breakfast ... | 4 | null |
Hotel Valencia
Good location. Expensive for average accommodations. Very noisy at night from courtyard til about 1 in the morning. | 3 | null |
Exceeded my expectations
I admit my expectations were kept low, because I'm generally not a fan of 'historic' aka old things...I like new, modern, shiny. But this place didn't really feel old. It was very well-kept, clean and elegant. The lobby shops felt like Vegas hotel shops, and the whole property was larger than I... | 5 | null |
W stands for WOW!
We had an over the top stay at the W Hollywood on Hollywood Boulevard. First of all, we stayed in an 850sq foot suite, which had me at 'hello'. Swanky yet kind of 50's retro and kind of space age like the 'Jetsons'. Anyway you see it, it was fab! Aside from the lavish suite with living room and bedroo... | 5 | null |
Bed bugs!!!!!
Hotel seemed nice until we were on our way home. My kids and wife had a all these bumps on there body. These bumps were Not like a rash they were bug bites. I wasn't really familiar with bed bugs until I done some research. The pictures online look identical to the bites that were on my kids and wife. Now... | 1 | null |
Find Someplace Else!
The hotel itself is reasonably priced, but we've definitely stayed in nicer places. The decor of the hotel is great, well at least the lobby is. If you look in elevator, what looks like a cool design is actually just the letter B with crumpled aluminum foil behind it. The first room we checked into... | 2 | null |
Needs updates
People were very polite when checking in and on phone when I made reservations. The moulding around the bathroom mirror was falling off. The carpet was clean but i need of replacement due to two holes in the carpet. Bed was linenwas clean but not comfortable at all. Breakfast was good. Needs update on bed... | 2 | null |
Never again!
I stayed at the Beacon this past weekend as part of a National Geographic photo workshop. The choice of hotels was theirs not mine and I will certainly write them to recommend disassociating themselves with this hotel. To begin with, when I checked in, I asked for a room away from the elevators, for a quie... | 1 | null |
Our second week-long stay was again great!
We stayed at the PT in a large executive suite this time. It was not crowded for 5 and we even entertained numerous guests! The bathroom was large enough to be a bedroom. The room was very large as well, with nice furnishings and a great view from the balcony. The staff was ve... | 5 | null |
Conveniently located boutique property does not disappoint
I am a big fan of the Kimpton brand and this hotel reinforces that. Great location with an inviting lobby and fabulous staff. All the amenities Kimpton hotels have come to expect such as free wi-fi and a well designed hotel room with ample and convenient outlet... | 5 | null |
Blew a birthday surprise with incompetence! Snarky front desk staff!staff
My mother was giving my wife and I a night away for my birthday--the first since our son was born. She explained the situation and gave them her contact info, my contact info and payment info. Two days before my stay the ditzy woman called my cel... | 1 | null |
Good value and nice staff
The staff at the front desk are very accommodating and helpful. The location is good and the parking is free. The room was large and recently renovated. | 5 | null |
Central location with great access to Lakefront and Loop
I don't know whether this Hyatt Regency goes the extra mile every time I go there because I am NOT a convention attendee and they are in some sort of withdrawal of 'normal' business guests, but every time I go there they are very personal in service and take extr... | 4 | null |
Way overpriced
First, the positive - I have never seen so many incredibly beautiful roses in my life. The grounds have them everywhere. It is also a great location in San Diego. From here you can get anywhere relatively easy (if the traffic isn't too bad).
Now the negative - unless you are attending a convention being ... | 2 | null |
Looks can Be decieving!
We were not pleased with this place at ALL! we just stayed here for a little over a week, ebtween September 4th to the 12th 2012 . The pool was not heated , someone urinated in one of the elevators & they would not clean it, front desk man said it was not his problem, its housekeepings, still sm... | 1 | null |
It does the job
Price/location: We chose this hotel because we were going on a nighttime harbor cruise with friends and wanted to be within close walking distance of the wharf. We also didn't want to spend the outrageous waterfront hotel prices. We were fairly happy with the price we got (we used a AAA discount) compar... | 3 | null |
Nice place to stay but parking is a deterrent
We usually stay here when flying out of Philadelphia, but with parking being $8.00 per day we will be looking at other options. We would get a decent price through Priceline with fees around $100 total but add parking for 8 days that's $56 total we end up paying $156.00 for... | 3 | null |
5 day break in new york
the hotel was outstanding and yes it was being refurbished but this did not deter from an amazing experience .the staff made you feel like royalty and were extremely helpful and curtious .the location was excellent 10 mins walk to time square and 3 mins walk to grand central station. | 5 | null |
decent lodgings
This is a good night's stay in well appointed rooms in a nice Doubletree, clean and tidy. The location is great if you're going to Johns Hopkins as it's right across the street, not so great if you want to go anywhere else (public transit is nothing special in Baltimore so to get downtown e.g. to Camden... | 3 | null |
Cheap and small, yes, but just what I needed!
The Jane Hotel is supreme in its service for the overnight solution for city goers. I can say I would not want to spend a week in the small state-room like hotel room, but for a last minute, incredibly affordable deal, it did just the trick. The old Maritime Hotel location ... | 4 | null |
Above average price for average stay
If you're looking for a basic, centrally located hotel that's clean and has a great breakfast buffet, look no further.
If you value privacy in your room ....this may not be the place for you.
Check-in was a smooth and friendly process and the spacious room was adequate. However, f... | 3 | null |
nice staff
All of staff were nice-thank you for hailing a cab on a hot day (sorry, can' remember the doorman's name). Having soymilk was nice, too. Oh, of course, I enjoyed champaign every evening. Although it was pretty hot out, the ceiling fan in the room was effective -we did not have to turn on a/c at night. | 5 | null |
excellent price and location but stinky
this hotel has a great location and very good price but the was smelling not so good. the hotel is very very old, it has to be renovated immediately. it smells old , i can not sleep at night because of the this smell. the rest is nice. very friendly staff , they are very helpful.... | 2 | null |
Staff makes up for age of property
This is an old La Quinta and shows it, but the staff, particularly Pablo, is excellent. The beds were comfortable, and breakfast was okay. The room was nothing to brag about, but it was big enough and everything worked fine. When the Internet flaked out once, the IT staff jumped right... | 3 | null |
Great place to stay!
This hotel is absolutely amazing.
Perfect location in the centre of Chicago (Millennium Park, Navy Pier, Willis Tower in walking distance), helpful, professional and smiling staff (from first moment of check-in till the last on check-out), no problem with any concern/question you might have (recomm... | 5 | null |
excellent hotel
We stayed here on 07/28 through 07/30. Very pleasant experience. Booked the hotel after read reviews. It was Just like those positive reviews, very clean, super friendly staff. Feel lucky we booked the right hotel during our first Boston Trip. The location was great too. Definitely will recommend it to ... | 5 | null |
Clean but problematic
A rehabilitated (with no character) former grande dame hotel of the 1920s in the city center, 3 blocks from the convention center and convenient to some historic (early 20th century) buildings. A bus nearby goes to the Detroit Institute of Arts and Orchestra Hall, Wayne State U, the main library, ... | 2 | null |
Best stay anywhere! Thanks!
We have stayed in many hotel brands in many cities. This stay was by far the best experience we have ever had. It exceeded our expectations-not only the rooms, but the service. The manager, Michael, went out of his way to take care of us from the moment we walked in.
We knew it was too earl... | 5 | null |
Awesome First Time Experience during a slow Period
My wife and I were celebrating our 5 year wedding anniversary and were limited to staying local due to the crowds leading into and after the DNC Convention. What a great decision thanks mostly to the Guest Services, Front Office, Housekeeping and Food and Beverage Team... | 5 | null |
Consistently great
This is my preferred home when traveling to the DC area. Has everything within the hotel to make life comfortable, and outside is well-maintained with several outside seating areas. The outdoor pool, though often crowded, is very relaxing. The best part of this hotel is the easy access to the Metro, ... | 5 | null |
It was ok, but...
They front desk staff when we checked in was a younger girl who was WONDERFUL! The night shift lady was not that great. I guess there was employee drama going on, and she repeated to us that someone got fired for calling a guest a "crazy b%@*&". I just thought it was tacky. I had read reviews on the h... | 3 | null |
Perfect location for an Inner Harbor vacation
This location is very close to all the Inner Harbor attractions. At check in we were given a packet with restaurants and other destinations labeled walk or cab, so we knew where we stood. I was traveling with an adult daughter and a 13 year old granddaughter, so a room with... | 4 | null |
Gets the job done, but...
For starters, if you get a room number that starts with "7," ask for a different floor. You might think that means the seventh floor, but you would be quite wrong. It means the basement, with windows at sidewalk level and curtains that can't be opened (really can't be opened, not that you'd wa... | 2 | null |
Omni Hotel was great hotel to stay
We stayed at the Omni Hotel for 2 nights, before our flight home. Both the room and bathroom were clean and spacious, and the beds were amazing.
The service was great - after our bags were taken to our room, we asked about transport information, and the staff that helped us was really... | 5 | null |
Thank goodness I got a discount on the room..
I stayed at the ‘great’ Palmer House for 2 nights while attending a job training in Chicago. PL accepted my bid for $110 + tax/night, which was awesome since the hotel runs for about $260 + tax/night. I arrived on a Wednesday night; everyone was very nice; check-in was smoo... | 5 | null |
Our stay @ the Courtyard SD Central
We had a great time. The staff at this hotel was fantastic. Being a Courtyard, I did not expect to be treated like a full service Marriott. They also have a full service restaurant, which would make it nice if you arrive late. The pool was great with the kids. The bar was great to wa... | 5 | null |
Great Location
4 of us girlfriends spent 3 nights here on a long weekend away. Dupont Circle is a terrific and central location, and I would highly recommend staying in this area. We were able to find a deal for $135/night, which is great for this type of advertised hotel (trendy, renovated, central), granted we stayed... | 2 | null |
Great location.
I won a bid on Priceline and got this hotel. I spent time reading the reviews so the parking fees and hotel fees did not surprise me. Checking was super fast, less than 3 minutes. Hotel is 1 block from Westgate. Room was spacious. We really loved the water pressure. Overall, I would hope to go to this h... | 4 | null |
Very Interesting
This is a very lovely mansion tucked away from all the hustle and bustle of Chicago. The room we had was great! We were able to stay in Room 11 on the first floor. It made you feel like you had the whole floor to yourself. Stephanie and the staff were very pleasant and seemingly helpful.
However, there... | 4 | null |
Think twice.
We stayed here for four nights in April just when this hotel was being taken over by Kimpton Hotels. The hotel is about 15 mins walk from the White House and not far from all the sights. There is a small lobby with some interesting seating and free wifi is available there. There is happy hour with free dri... | 2 | null |
Perfect location, staff and accommodation
Perfect location for tourist vacation. Good location if you want to park your car and leave it for the duration of stay. (Good idea if you don't want to deal with all the narrow and one way streets). We were able to walk to all the locations and restaurants that we were interes... | 5 | null |
Great location, and much character
The Admiral Fell Inn has great character. It is located in a historic building, has friendly and personable staff, and is located in a quirky building. If you're looking for something other than the usual cooky-cutter corporate hotel, this is it. The location is fantastic - the hotel ... | 3 | null |
Quick weekend getaway
Traveled with my wife for weekend without the kids Feb 10-12. Everything about the hotel was perfect. The room itself (King Spa) was wonderful. Employees were outgoing and friendly. The location was convenient to everything.
I love this hotel and would stay there again in a heartbeat. | 5 | null |
Cheap, good location, clean room.
This hotel was cheap. It was fairy close to Beales Street. We didn't get mugged walking to or from said Street, not that weren't afraid it might happen...
I will say that even though the hotel itself looked shady, and the hallways smelled like smoke/sweat/dead bodies, the room itself w... | 2 | null |
Nothing to fault , first time in new york , win , win , win
I booked this hotel on the strength of the trip advisor reviews and it met expectations.
Staff very helpful , rooms compact but modern and cool , breakfast good , and internet access great.
Location also fab as it is so central. | 5 | null |
Our "home" in Georgetown
We always stay at the Georgetown Inn when we visit DC. It is in a fantastic location - right in the heart of Georgetown shopping and restaurants, and a quick walk to campus and the surrounding historic neighborhood. It is a small hotel, very warm. Many of the staff have been there for a long ti... | 4 | null |
Well located but not as "comfort"able as the name implies
Good price, a good location and decent enough breakfast make this place an acceptable choice but for us that's where it stopped.
It's a hotel which has a dated '70's feel about it. The room was quite noisy, either from street noise or the old fashioned AC unit.... | 3 | null |
Great choice for LAX
I've stayed here twice before when transiting through LAX with my wife and prefer it to the Westin. Arrived late, shuttle from terminal very convenient, check-in smart and efficient. Our room on 15th (Club) floor modern and bed very comfortable. Bed linen of high quality. In room coffee maker with ... | 4 | null |
Great Location, Sub-Par Expierence
The location of the Marriott is perfect for anyone with plans at the convention center, as the Marriott connects via Skywalk to the CC. Upon arrival this appears as your standard Marriott property, but I noticed a few differences once I had stayed a night. The AC unit works, but not e... | 2 | null |
We got for cheap, old forniture, waffles on breaky
Shower was also nice. We spent a nite there, havent tried the pool. | 3 | null |
Conveniently located
It's an old conference hotel. But it's conveniently near the zoo and a quick subway ride to all the attractions. Lots of good restaurants down the street or a nice stroll to Adams Morgan. | 4 | null |
Not What We Expected
When we first entered the Chambers Hotel, we were greeted by friendly staff and entered a chic, relaxing lobby area. My first impression was a positive one. We checked in, received our keys, and were escorted up to our room. We tried entering the room with my key - it didn't work - was told to exch... | 2 | null |
Great weekend stay
My wife and I spent Saturday night at the hotel and had a terrific stay. Every staff person was professional and very courteous. When the front desk learned we were celebrating a birthday, they upgraded us to a great room with a terrace and view of the park and had a bottle of champagne waiting for u... | 5 | null |
OK...but not up to other Crowne Plaza standards
We traveled to Houston in July 2012. We were going to do a few activities in Houston...NASA, museums, and Minute Maid, in addition to a doctor's visit. We chose to be close to the medical center versus downtown for ease in getting to the museums and medical center.
The h... | 3 | null |
Fooled by the name "Sheraton"
I thought since it had the Sheraton name it would be an average hotel. Nope!
The room was soo hot even with the shades closed and the a/c temp all the way down at night! My in laws were in the room across from ours and their room was also hot with the temp down. Beds and pillows were not ... | 2 | null |
The Lucerne Hotel NYC
No fridge, small room, comfy bed, bathroom was tiny. No jug. I think for the price of accommodation $350.00 per night its not worth it.
We had no room to put our suitcase, and no hanging space for clothes
I went to visit a friend also staying in New York and they had a better hotel, with a fridge... | 2 | null |
Good Location
Well located hotel for sightseeing. In walking distance of pick up for Sightseeing Bus.
Room comfortable and quiet, with nice bathroom..GREAT shower.
In the area around the hotel, just a few minuits walk there are several restaurants, shops, supermarket and pharmacy. | 4 | null |
Great Hotel, needs a little TLC
My husband and I recently spent our anniversary at the Ritz in San Francisco. The entire staff, valet, desk and bell staff were all very friendly and welcoming.
They gave us a corner room with terrific views. The bed was comfortable and inviting.
Here are my criticisms. There was only o... | 4 | null |
good hotel for 1 night
stayed the night before our flight. nice rooms, friendly staff especially in the bistro in the reception. okish pool not enough sunbeds and not the cleanest pool. location right next to the airport within walking distance to a few shops and restaurants. ok for a night befor you fly home. | 4 | null |
Disappointed
The hotel is very pretty and clean but unfortunately it is too far from the center of the river walk, where all the shops and restaurants are. Another issue that we had was the elevator. We were not closed to it but we keep hear it coming up and down. Also when some one flush the toilet you can hear it, so... | 3 | null |
Nothing Special
Hotel has a very nice and modern lobby but the rooms caould use some help. The beds were comfortable but I had to have someone come up and change the sheets as they were not clean. The bathrooms are small and there was mold on the door. There was two different colors of paint on the bathroom door where ... | 2 | null |
Great stay in the heart of downtown
My wife and I enjoyed an Executive room with corner views of the bay and Coronado bridge. The room was immaculate and very peaceful, with calming accents throughout. Access to Horton Plaza and the Gaslamp Quarter are superb and the staff was uniformly helpful and pleasant. I like to ... | 5 | null |
Great Experience
My wife and I recently stayed at this Sheraton and had a wonderful experience. The spacious, comfortable room was very clean and had a great view of the river, lake and skyline. Additionally, the staff was very courteous and helpful. This hotel is in an ideal location, very close to great restaurants a... | 5 | null |
Woken at 12:30 am by guest services - worst customer service I have ever seen
The best part of this hotel are the comfy beds. Aside from that the lace is terrible and if you have any other options do not stay here. Absolutely shocking - i made a phone call from the room as soon as i checked in, at 7 pm. At 12:30 am i g... | 1 | null |
Great stay!!
staff have been warm, welcoming and very helpful regarding local restuarants and events. The room was clean, great views and comfortable, especially the linens. The location, price and linens will keep us coming back. | 5 | null |
Bed bugs
Checked in early evening. Hotel is slightly runed down, not too clean rooms, but we were tired and only were staying one night. Bed linens were frayed, but appeared clean. The day after I got home, I found seven large clusters of bed bug bites on my upper back, shoulder area. Sent an email to the hotel adminis... | 1 | null |
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