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Nasty management
The management of this hotel is horrible. They charge extra for everything. You want a microfridge, extra. You want a larger TV, extra. You want on the first floor, extra. I stayed here for a week and the rate kept going up. After this week I booked 3 more nights online. The management will not give yo... | 2 | null |
Love the location, but not the crowds
So first and foremost, this is your typical convention center hotel of overwhelming size, so if you're looking for intimate, I would recommend this particular Marriott. There are certainly lots of reasons to stay here though:
-Location: very centrally located, basically connected t... | 4 | null |
Avoid if more than one in your party !
My daughter and i had planned the trip for my 60th birthday to visit for Elvis week so we were excited. We booked into this hotel to find one bed in the room and one towel. The booking was for 2 beds through an online booking agent. We contacted reception and we were told if you b... | 2 | null |
Great hotel!
We stayed at this Fairmont property during our summer vacation to Chicago with our 2 boys (8 & 5). We booked the Parkview Suite and were so happy that we did. It was HUGE with bedroom, living room, dining nook, separate vanity area and a huge bathroom, with FANTASTIC VIEWS of the Grant Park, Millennium Par... | 5 | null |
Location-location-location
Of course the location next to Quincy Market is outstanding. Nothing better. But the staff and room were outstanding as well. The price is at least competitive with snooty hotels and this place is warm and friendly. Not too big. No mob in the lobby. Plenty of eating and entertainment choices ... | 5 | null |
clean, great service, good value
We took a spur of the moment overnight trip to Boston. Got a reasonable last minute rate via a competitive web site.
The location is good, not great. Bit of hike to the touristy spots, however not unreasonable. The hotel is located near the end of a runway at Logan airport, you'd never ... | 4 | null |
Do not book this filthy hotel
I would strongly advise to not book this disgraceful property. The 'welcome' was atrocious, taking 90 minutes to get to the front of the queue at check in, only to be greeted by an unpleasant, unapologetic member of staff who clearly had not concern for his own job nor the guests he was de... | 1 | null |
great value
No frills but great location. Hotel is older and a little run-down but clean and friendly; bedding and towels are good quality. Parking free and safe. Attached diner is also no-frills but handy, affordable and clean. Given the prices in Chicago these days, this is a great bargain. | 4 | null |
Central location
I stayed at the Pod for 9 days during Hurricane Sandy. The lobby cafe was most useful when many cafes in New York were closed..Prices in the cafe were reduced by 50% during the storm as a goodwill gesture. Room service was reduced but even continued during the height of the storm when staff were unable... | 4 | null |
Too big, too impersonal
It is a very grand hotel but my concerns are the size (way too big) and lack of service.
On the size front, the hotel is so large that I literally go lost on three occasions trying to find my room. It's like being in one of those huge Vegas hotels
On the service front, let me be clear that I'm ... | 2 | null |
Nice looking hotel, but
Stayed here for my honeymoon. The hotel is beautiful, and the location is great. However, everything is overpriced ($13 for a 6oz glass of wine), and the food is mediocre. I ordered a straightforward breakfast of eggs, bacon, and toast, with potatoes. Hard to screw that up, but they managed to, ... | 2 | null |
JASON THE BEST
no words for the bad reviews
i red the reviews before i would arrive in new york and check in the hotel
but i was very amazed of how bad and not satisfied people were
but i am very very satsified while i stay in much more expensive hotels
ITS PERFECT CAN NOT COMPLAIN GOOD SERVICE LOVELY STAFF
LOCATION TH... | 5 | null |
There is a line at check in and staff is rushing to leave
I arrived at the hotel at about 11pm and there were two staff members talking on the phone ( I think with a customer ) and chatting amongst themselves. But rushed out the door when they noticed their shift was over. It took approximately 1/2 hour for the person ... | 3 | null |
Vastly overpriced
For around $350 per night on a busy Boston weekend, we got a very small room overlooking an air shaft with no armchair or coffee table, plastic cups, and shabby furniture. We heard every toilet flush from neighbouring rooms. Thermostat not functional. No doorman opens the door. Line up to check in. We... | 2 | null |
Perfection!
1st trip to Boston. Loved the Liberty Hotel! It's all in the details, really. Fantastic service, interesting and beautiful accomodations, great rooms...and quiet, never heard any neighbors! Try Clink, great brunch. Drinks in the lobby are delish. This hotel has a lot of character, I was sad to have to leave... | 5 | null |
Right in the Heart of Times Square
Hotel is right in the middle of all the action of Times Square, but surprisingly quiet in the rooms.Rooms are large and have all the amenities, but the bath rooms show a little sign of age, Restaurants are pricey, but that is NYC midtown, Fitness center is awesome and complimentary wi... | 4 | null |
Great boutique stay in downtown LA
The last leg of my RTW was in LA and I was meeting up with an old friend. We booked the O Hotel knowing we both wanted a certain level of comfort.
The O Hotel surpassed our expectations.
Having arrived from New Zealand, we arrived at the hotel around 1030 and our room was available - ... | 4 | null |
Over Booked and Rude
This horrible story starts with attempting to check into our room at 4pm after a long day. Was told that the room was "Dirty" and that the room on the 27th floor that we paid extra for would take an hour or so to clean, but if we didn’t want to wait we could take a room on the 16th floor, but was a... | 1 | null |
disappointing :(
I was disappointed after reading online reviews...for the cost, my room was undersized, and uncomfortable. Both the room and the bathroom were so tight that I almost had to walk sideways to move around the bed and the bathroom door. The lighting system didn't work correctly either. The staff was kind a... | 3 | null |
Nice location and good service
This hotel has a great pool and fitness center. The valet help is incredible -- Jason L. went up and down to our room 4 times, he was amazing. Right on the river. Downside: Extra expenses -- parking was a cost, not valet, just a place to put your car. There was no breakfast provided of an... | 3 | null |
Nice Water Amenities, but Get There Early
Room:
We stayed in an Ambassador Suite. It was very large, and having the 2nd bathroom was nice, both for our son, and for when we had some friends over for dinner. It was very clean, and everything was operational. It was on the end of the building, which was also nice, as it ... | 5 | null |
Customer service was excellent..good location...
if you want to see NYC and enjoy it walking....this is a good hotel...couple blocks from Empire State Bldg, 3 - 4 from Madison Square Garden, good area , great price. But there was not a printing solution / business center there for real work area... its only downfall | 4 | null |
Highly recommended!! Great staff !! Great service!!
We took our children for a getaway for their summer vacation. This is the third Embassy we've visited. We have had a great experience at each Embassy but this location was the best. The staff was so nice! From the time we arrived to the time we left they were so profe... | 5 | null |
You need to know!
The room was nothing to snarf at; it had a beautiful view with some minor flaws but the staff was pleasant and the restaurant The Standard Grill was very good. I would have given them a higher rating if they had let you know that staying at the hotel (even in the suite) does not give you entrance into... | 3 | null |
Great location awful service
I travel to the area often and I have never experienced such horriffic service from night and day managers to the clerk who lied about deposits held to all the guests. Never again will I stay there, I would rather commute from Maryland on a moped than deal with them. I never did get an answ... | 1 | null |
Lovely hotel
We really enjoyed our stay at this hotel. We were able to upgrade for a small fee to a large corner room with a view. NIce to have a hot breakfast every morning included. The location was good, we walked to the Mall and to the Metro station. I would stay here again | 5 | null |
Just great!
Everything was just great and they upgrades us to a suite with no extra charge. I will go back there again...oh and it's close to EVERYTHING! | 5 | null |
Average
The hotel room was furnished with modern, relatively new furniture. The bathroom and vanity area were updated and in good working order. Everything was very clean and in good order. Housekeeping was very good. The carpet that joined the tile in the bathroom was pulled up and frayed badly, creating a tripping ha... | 3 | null |
Weekend downtown.
not bad. They could improve the smile and hospitality. Well done overall. | 4 | null |
Just O.K.
My husband and I stayed for one night using SPG points on Saturday, May 12, 2012 for one night. We are SPG members and love staying at SPG properties whenever possible. This was our first visit to this hotel and we were looking forward to finding a new spot to stay in the Philly area. We were especially pleas... | 2 | null |
Their computers are always down!
I invited my parents and my daughter to stay in W Washington for Celebration of my fathers 77 Birthday! First, nobody helped us with the luggage at all, than it took a lot of time for check-in , because there was sometng wrong with the computers. The rooms were rather good ,as well as t... | 2 | null |
Nice but...
We just spent the night in an executive room on the 2nd floor. The room was large and well furnished with 2 very comfortable double beds, 2 closets and sitting area. The bathroom was tiny and the mirror which is on a tilting bracket would not stay in position so it tilted down towards the sink. The view out... | 3 | null |
Definitely good points...and definitely not-so-good points...
Back again for another round...and...ok, not as GREAT as last time - but not that bad, either...
Yes, tremendous changes have been made at this location, mostly affecting the front Lobby and dining areas, and I must say, these changes are dramatic! The Lobby... | 3 | null |
Room was too small and crowded
We were at your hotel in San Antonio for a business conference. The rate was ok, but not for a room that size. It was tiny and very badly arranged. We could barely squeeze between the wall and the bed, and between the TV and bed on the other side. A flat screen TV mounted on the wall with... | 4 | null |
the good, the bad, & the worse
Good price, but you get what you pay for...
Had a jacuzzi tub, but no drain stopper/plug so a useless amenity. Front desk staff was pleasant. Great that hotel has gone all non-smoking, but room still smelled nasty. Windows actually opened, but apparently the smoking area is right beneath ... | 2 | null |
Good for singles and couples
It is a decent hotel for singles and couples for one time. It is right in the heart of everything, near Market Street, a trolley line, Chinatown down the street. Price is very reasonable - I would highly suggest calling the hotel for a rate if planning a stay. I went to one of those travel ... | 3 | null |
DO NOT STAY HERE!!!! RUN AWAY!
I booked this hotel through a website i.e Kayak, Orbitz. When I arrived, there was absolutely no parking at all- absolute chaos. I immediately call the website which I booked the hotel through, they called the hotel. They both agreed I should be billed; however, this hotel did bill. The s... | 1 | null |
Hilton comes through again: they reward loyalty
Our flights from Alaska got completely cancelled, and we had to scramble to rearrange our travel back to Kansas City. Not easy to do at the end of summer. We are Hilton Diamond members, and even the loyalty program couldn't get us a room at any of the airport properties. ... | 5 | null |
Vacation for Beer Fest
This place is falling apart. Everything was cheaply repaired. The towel rack was hanging half off the wall and if you put a towel on it, the whole thing fell out of the wall. The shower curtain, same thing. The room didn't have a phone, likely stolen. The thermostat didn't work (wouldn't turn off... | 1 | null |
Cozy hotel in Midtown Manhattan
the hotel is a boutique style hotel, the rooms are full of old furniture so you have the feeling to go back in the past, which is quite cozy. The room was certainly big enough, we had a twin bedded room with 2 bigs, great comfy beds!
the bathroom is spaciois as well and all furniture fro... | 3 | null |
Avoid it
The rooms are tiny. Bed sheets are sandpaper. a/c is super old and does not work (we were sweating all the time). You have to wait a long time for the elevators. We were hearing people in the next room all the time (coughing!), There is no hot water after 6 pm. Overall, very terrible experience for too much mo... | 1 | null |
Not worth the Price
I know this is a "great hotel" chain but what constitutes "great." It still comes down to basic services and courtesies. Staff was stiff, we had no help with luggage, had to drag the bags up to room. Front desk staff was not very helpful, small lobby, cold, nowhere to sit. The bar area was nice, lar... | 3 | null |
Gone Downhill in the past few months
I almost lived in the property for about 18 months on 2010 and 2011 right when it opened as my company has office in the NY Times building at the end of the street.. Stayed here for a few nights last week and it has gone downhill. Here are the issues; carpet in room is nasty dirty a... | 2 | null |
Noisy, Dirty, Forget it
I stayed here on a Saturday night, not knowing there is no noise ordinance on Beale Street, and not knowing the windows are not double glazed, and there is no quiet room in the hotel. I was surprised to not have been warned. When I asked at the desk, I was handed ear plugs and told people come t... | 2 | null |
Perfect end to our holiday!
This hotel is perfect for touring the Gas Lamp Quarter and a very short walk to Petco Park. Baseball is an experience not to be missed. Hotel absolutely fine. We had a quiet room, perfect for our short stay. Food by the pool spot on and all staff helpful and friendly. Pool fine for a central... | 4 | null |
Convenient/comfortable, but...
The Hyatt at Denver Tech Center was convenient in terms of location to the wedding destination I was attending. Check-in service was fast, friendly, thorough, and detail-oriented. The room was nice. Beds were a little saggy, but that doesn't bother us. They did offer a smoking-room option... | 3 | null |
Nice place
Stayed over the weekend and enjoyed our time. Nice bed, but the room was a little tiny. Just needed a place to sleep and was out having fun the rest of the time, so it wasn't that big of a deal unless your girlfriend really packs a lot. It's right on the 16th st. mall which makes anything downtown really con... | 3 | null |
Ok for a short stay
Stayed there last night and have to say that the location is fantastic. Close to the subway and to the park. The hotel is very loud and the walls are paper thin. I could hear everything that happened next store. When it rained over night it sounded like it was landing on tin so pretty disruptive to ... | 3 | null |
Not Pleased
The bathrooms were nasty, and the room had roaches. Disgusting!!! I kept my luggage on the bed, and I brought my own blanket. | 2 | null |
Good Hotel but needs to learn from its Mistakes!!!
We stayed in the Liaison for 3 nights in Nov 2012, having read some of the reviews i can see there are some recurring problems and Management really needs to learn from this!!
The Good
Large comfortable room with 2 very nice queen beds,
Very clean and well maintained
... | 3 | null |
Great Hotel for GWU & Foggy Bottom Area!
Great staff, location, and very spacious room! Also close to Lincoln Memorial & Georgetown! | 5 | null |
Wonderful Anniversary
We stayed at the Sofitel for the first time to celebrate our anniversary and had a fantastic experience. The service was excellent from the moment we checked in (the staff informed us that our room was upgraded to a Junior Suite since I noted it was our anniversary when I booked online). We found ... | 5 | null |
surpris
When we arrived, we felt we not really welcomed: "picture ID and credit card", that was not really nice. We said 'hello' first. No one proposed to help us bring our luggage from the street into the hotel, then into the lift.
The very tiny breakfast room lacked often fresh coffee: guests had to inform staff that... | 2 | null |
4 Kiwi's in NYC
After contemplating many hotels we finally settled on the Bedford. It is very average and I believe overpriced. Nice sized rooms and good location but that's probably all its got going for it. Stayed in a 1 bedroom suite. The beds were just terrible. We all had backache! Had to walk through the bedroom ... | 3 | null |
Clean, comfortable, convenient
This hotel hits the mark on all the important aspects of a night or nights away from home. It appears that there has been a recent renovation, as the fixtures and furnishings had little wear and looked new. I loved the bathroom and heavenly shower, but not as much as the comfy bedding. Th... | 4 | null |
Perfect location
Stayed with friends. We paid extra for a room with a view, and it was worth it. Got upgraded to a corner room and had the most spectacular views. Good beds, very good service especially from the concierge desk. The hotel has a good location, close to subway stations (one just outside the entrance). Eve... | 4 | null |
THE Place To Stay in Center City
My wife is from Philly so we go to town several times a year to see her family and always stay at the Westin. It is generally pricey but worth it. Good service, clean rooms and a nice Sunday buffet breakfast. Valet parking is as expensive as heck (about $45) but that's about the only dr... | 4 | null |
Great location!
Stayed one night for a conference at the Convention Center, which happens to be right across the street. The hotel is also only 6 blocks from the great Larimar Square and walking distance to the Pepsi Center and Coors Field.
Staff was friendly and the room was clean, but few things made this hotel stand... | 3 | null |
Book over the phone or get a surprise on your credit card statement!
First, the good: The hotel is clean and in a great location, just off Washington Square in Venice Beach.
ow, the bad: We made our reservation through Southwest Airline's website in a package deal with our plane tickets. Weekend rates were slightly hig... | 1 | null |
Bentley NYC not up to scratch
The hotel was promoted to me by the travel agent as a 4 star hotel. I would compare this to a budget hotel, but it is not budget priced. We were told when we arrived that the restaurant was closed for refurbishment for 2 weeks, that was not very useful. We found out on the last day that it... | 2 | null |
Nice, but not a good value
We stayed two nights in a partial ocean view room. The room itself was very nice, spacious and well appointed. The bed was new and one of the sleep number beds which can be adjusted differently on each side - we did not bother. Nice seating area with sofa and chairs and a desk area. The in ro... | 3 | null |
Very nice.....
Hotel Elysee is a delightful hotel, recommended by friends. While not the "trendy, contemporary" place that many boutique hotels have become, the Elysee maintains an old-fashioned, classic style in the middle of NYC. Great location, excellent service, nicely appointed rooms and baths, perfect breakfast o... | 5 | null |
2 Females, 1st Time Visitors
This was a first time visit to Manhattan and we enjoyed the Edison. Two twin beds in the room gave us enough room to move around. Small sized bathroom, but not a reason to not book with this hotel. Good rates, no noise (even though room was next to elevator), perfect location; right by Good... | 4 | null |
Madera was excellent!
I typically look for a Kimpton hotel when I travel for work, primarily because of wine hour, but the accommodations are always very nice. This hotel was fantastic! The staff was very friendly and recognized the guests night after night, carrying on conversations like a friend would. The lobby (whe... | 5 | null |
Not so luxurious
The property is historic and unique, but I was disappointed with the hotel, specifically with the room. Along the hallway to the room, all the corners are very dusty and some had spider webs covering them. In our room, The carpet was stained, the scale was broken, the curtain rings were half pulled fro... | 3 | null |
Our Second Wonderful Visit
This was our second stay at the Hilton University City. It was just as wonderful as our first visit. We arrived early and were immediately checked in by Stuart, who will go out of his way to meet every request. We needed two rooms, close by each other. Stuart checked us into 2 rooms on the 22... | 5 | null |
Dismal and abysmal to speak cordially
Rooms are awful. My socks were dirty every night when walking around. Staff is exceptional, very helpful at Front Desk, but breakfast isn't worth the wait, manager reception is chips and hummus every night, nothing else....breakfast pastries are frozen.
How can you charge these rat... | 1 | null |
Wonderful Hotel and Staff with Perfect Location
We were definately delighted with our selection of Hotel in San Francisco, we were a little unsure whether to stay at Fisherman's Wharf or Union Square. GREAT CHOICE!! for 6 nights. The location was perfect so close to restaurants, bars, cafes, China Town and shopping. Th... | 5 | null |
where service is an inconvenience
For the prices this hotel charges they should be going above and beyond on service...NOT! I just recently stayed at this property for 12 days on a business trip and was constantly disappointed.
1. My room was the first disappointment...tip to all who stay here...GO CHECK THE ROOM THEY... | 2 | null |
Bad experince in this hotel
We were not planning to stay here but we were attending a wedding and was told that the couple will incur extra charges if the reserved rooms were not booked by the guests
We did not enjoy our stay in this hotel at all. The place is dated and needs some serious upgrades. The room is small, n... | 2 | null |
Radisson Lex OK
We stayed at the Radisson on Lex. for a two couple weekend getaway to NYC. We stayed 3 nights, June 21st thru 24th,2012. The Hotel is in a great location- Midtown East. it is about a 12 minute walk to Times Square. It is 2 blocks from Grand Central Station. we got a great deal (for NYC) on priceline-$17... | 3 | null |
Don't be swayed by negative reviews
After booking this hotel I decided to read some more reviews to see what other guests had to say and started reading comments about it being outdated, small lobby, bad service, poor location, unfriendly staff, so I started looking at other hotels to stay at instead and almost cancell... | 5 | null |
Great Staff, Great Breakfast and convenient location
We love Hampton Hotels for family outings and this one served us well. The front desk staff was incredibly welcoming and helpful. When we arrived it was late in the evening and they offered our family complimentary snacks and water/sodas. Whenever we returned to the ... | 5 | null |
Central Location
I read all the trip advisor reviews before deciding to stay in this location. We were somewhat disappointed. The rooms had no view, we upgraded to a room with a sitting area. It was no bigger than our 1 of our traveling companions room - but we paid more. Another traveling companion had a room like our... | 3 | null |
Value for the money
I did not have a reservation but Maureen at the front desk was excellent. The suite was large and the layout was well thought out, as the bed was away from the door in a psuedo alcove which means you are not disturbed by hallway noises.
The bed was surprisingly very comfortable. There was a lot of ... | 4 | null |
Great price, location and service
This is not a luxury hotel. It is a Hampton Inn but like any Hampton Inn it delivers a clean nice bedroom in a great location. The front desk was very friendly and helpful. The breakfast was great, nice omelets, wafflers ( if you know how to do them) and all kinds of cereals, juices, f... | 4 | null |
Classy hotel, beautiful views, & friendly staff
My wife and I booked this hotel for my birthday / anniversary getaway. We were a little hesitant not using our Gold status and points at our beloved Marriott as I have stayed there in the past (across the street). We found a great package on Expedia and decided to give th... | 5 | null |
GOOD HOTEL GOOD LOCATION
we stopped here for 2 nights on a tour had a plumbing issue which was sorted with in 5 mins of calling the front desk ,very impressed .overall rooms were good clean and had everything we needed but a bit tired, staff were helpful .nice breakfast across the walkway to the trade center and value ... | 4 | null |
Beautiful hotel... and the location is not bad either
We reserved a one-night room to attend a friend's wedding. It was a block reservation and we ended up paying about $180 for the night (Friday to Saturday). The hotel is attached to a mini-mall within walking distance to the picturesque Baltimore harbor. Hotel parkin... | 5 | null |
hotel is ok, but location/parking is....
hotel is nice/clean and staff is very nice. The major issue is the location and parking lot.
I had to cut my seaworld night short being worried that I may not find parking. You can't even get your car out easily due the small spaces. I expected more for a ~$150per night. Who eve... | 2 | null |
Dated room and very disorganized shuttle to the Jaxport
We stayed here because of the proximity to the Cruise Terminal and the Cruise Package they offered, which included a shuttle to the terminal the day of the cruise. The room was dated, but comfortable, although the bathroom had some mold and a crumbling wall by the... | 2 | null |
Basic Marriott in good location
Good price for prime location just off Times Square. Room was small, which is not unusual for NYC, but the place was spotless. No view at all, just the building next door but we didn't expect much for the price. Two complaints, though, TV stations were fuzzy and shower was weird. Shower ... | 3 | null |
Great Location
This hotel is right off the I-17 and min from I-10, the staff is so friendly and helpful. Breakfast was great nice selections. They are starting renovating the rooms, once they are done it will be great, the rooms are nice and large. I would stay here again and would say to give it a try, keep in mind th... | 4 | null |
Not Satisfied
There were stains in my sheet and bed. There were mice running in my room all night. pillow cases were dirty. Toliet running all night and the tub was dirty. Great customer service but qualtity of hotel sucks and the bed is not comfortable. | 2 | null |
Love the Ivy...
We needed a room for one night until we moved to our hotel on Michigan Avenue. I wished I had not prepaid for the other hotel because I would have stayed at the Ivy. The room was comfortable, modern, sleek. I loved the living space and the shower. The staff was so helpful. It was the day that the residu... | 5 | null |
been to worse
I'm that all that familiar with hotel prices in San Diego, although I have been here several times and stayed at motels/hotels nicer than this and paid a lot less. Overall, the place hasn't been horrible and I really don't have any complaints. It's just I hate knowing I got what i got for the money. The g... | 3 | null |
Great location. Spotty internet.
I stayed here 1 night. The staff was extremely helpful. Check in was easy. It was my first time here so other rooms here might be different.
My room was small with no desk. As I was here on business it would have been nice.
The wireless internet was spotting. The room had a musty smell ... | 3 | null |
The worse hotel experience I ever had!
Never ever again!
Just came back from NY and still fuming over the way I have been treated in this hotel!
Rude staff members! They knock on the door every single morning to see if there is anyone in the room! If you don't say anything, after the first knock they just let themselv... | 1 | null |
Don't bother
My conference call got interrupted three times by service people trying to enter my room, and each time I asked the person to please bring a do not disturb sign. Have tried to get through to the spa three times and got bounced back to the hotel operator 3 times. The first room i got this time had such a st... | 2 | null |
Inn at the Park San Diego
We enjoyed our stay at Inn at the Park. The location was great. We had a rental car, but fount the Tram, which stopped 2 (short) blocks away, was better they dealing with the car. The tram took us to all the museums in Balboa Park. We used the Tram several times during the trip. The staff at t... | 4 | null |
Not Family Friendly
We booked to stay at the Vagabond for a few nights till my sister arrived. For the $$ paid we went not sure what we would be getting. The rooms was semi clean. TV didnt not work and there was no latch on the inside door. Lots of cigarett holes in the carpet . After getting our stuff into the room an... | 1 | null |
Great - however
The rooms etc are beautiful, charming old glam style and it is a good location - however my experience was spoilt because after checking in normally and being told "thats all fine", 2 hours later after emerging from the shower and not totally dressed a male worker barged into the room, if he knocked I d... | 3 | null |
Really terrible
It's cheap and in a great location, but what a dive. Cramped, hot, and outright seedy. The building and all of its contents are in terrible shape, and things aren't just ragged and falling apart, but also filthy. You have to share the bathrooms, and the ratio between rooms and bathrooms is ridiculously ... | 1 | null |
Royal Treatment
Spent 3 nights at Chicago Trump in June for my birthday and it was four days of first-class service! Everything about Trump is bigger and goes beyond any other five star hotel that I have stayed at. For starters, the staff knew it was my birthday when we checked in. Somehow, through out the stay, the wh... | 5 | null |
Good Location for Ground Zero
Very convenient for South Manhattan and extremely close to Ground Zero. Good value but a bit dissapointed as the Hotel is supposed to be 5 star. The bar area is very small for such a large hotel. We were on the 12th floor and the builing work from Groung Zero could be clearly heard. The ho... | 3 | null |
Horrible Dirty painful disgusting but friendly front desk
Where do I begin... First We are not complainers. Wev'e stayed in bad motels as we travel a lot across u.s. My brother manages a hotel in L.A. My sister is head of house keeping at a hotel. I know the ins and out of hotels / motels. There will always be a bump o... | 2 | null |
Superb location
Have stayed at a previous Firmdale residence in London and loved it back then. Crosby Street didn't disappoint and I love the townhouse feel of the interior decor of the rooms and lobby areas. Stayed 3 nights in a Junior suite with husband and baby with great floor to ceiling views across town towards B... | 5 | null |
Much Ado About Very Little
What can I say? For Graduation Weekend, this is, unfortunately, the only game in town. Staying in Philadelphia proper is too far away (due to traffic), and to get to UPenn graduation sites quickly, this is the hotel to choose. But that’s the only reason. During Graduation Week, the hotel doub... | 3 | null |
perfect location to visit
The hotel location is simply PERFECT, it is just 2 min walk from the white house and within walking distance of the national mall. I had only 2 full days to visit washington which is why my choice went on this Hotel. The neighbourhood is very safe and you can also from there access the metro j... | 5 | null |
Not bad for the price
Free breakfast compares to Super 8- no thrills!
Rooms were large and suffieicent but dated.
Lobby looked new and fresh.
Staff was wonderful. | 3 | null |
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