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Not worth the price!!! Very disappointing
We checked in mid afternoon to find out that they charge $39 a night for parking, I could understand the charges if the hotel was located in a prime real estate zone but no,the hotel was surrounded by construction and far away from Lake Union.
As we checked in, the front desk ... | 1 | null |
Chocolate Covered Strawberries and more
Sending to my wife to Chicago with my young daughter was stressful enough, but trusting a hotel to take care of them wasn't a worry. Wanting to make my wife's spouse and daughter's rip special I called ahead and the staff went over the top making sure their every request was met.... | 5 | null |
Worth every penny
Just arrived back home to lots of snow after staying 10 nights at the T&C with my family. Loved every minute of it - phenomenal staff, great room, refreshing pool (even if we are Crazy Canadians swimming at night). Most of all we appreciated the staff. The front desk check in, the concierge, the staff... | 5 | null |
Nice Hotel for the Money...
We recently stayed at The Roosevelt Hotel for a quick 4-night visit to NYC. The first (Supreme King) room we were placed in was VERY small and did not even have a bureau in which to put our clothes. We immediately requested a different room and were moved to a much better option...nothing fa... | 3 | null |
Not What Was Expected
We had stayed at this property before and were looking forward to a good nights rest before moving on. The bed was great but the six tiny foam pillows were next to useless. The bathroom only had two large towels & face cloths and one bar of soap. The lighting in the bathroom was so poor it was cha... | 2 | null |
Clean, convenient and friendly
The hotel is a great value for the price you pay. It is convenient, easy to get to and close to almost everything in the theatre district. It is quiet and cozy and in excellent condition and kept clean. The furnishings were upscale. The staff were very courteous, friendly and helpful. The... | 5 | null |
WORST STAY EVER!!!!!!
This hotel was extremely dirty. Burn holes in the comforter. Carpets were filthy. Bathroom was disgusting. Left my car in the long-term parking and upon my return no one answered the phone for pick up from the airport as I was instructed to do once I arrived back into the airport. I had to get a c... | 1 | null |
Would not stay here again
For a Hilton property this was a disappointment. Location is great, check-in was a breeze and front desk staff very pleasant.....however the rooms need a major gut job. Bathrooms are very small with sinks that sit above the counter and look nice but are not functional. Tile/tub and flooring ar... | 2 | null |
A Bit of Quiet Elegance in the Back Bay
We spent two nights in this hotel. We were in Boston to visit family and to attend a concert, The hotel was very conveniently located. The service was first rate, The room was very clean. The best feature was how quiet it is at night. On site self parking was an added plus. We at... | 5 | null |
NO NO NO!
Don't even bother!
This place has technology issues, cleanliness issues, and charges their guests for 'extras'...ding.
Cleanliness: dishes were left outside my room and were there when I arrived; they were still there, ants, bugs, and everything, when I left.
Technology: the rooms at the Town & Country are u... | 1 | null |
Advance Pay Room is Not Clean, Noisy Toilets
Just got back from staying at this hotel for 2 nights to attend my child's college Parents Weekend with my husband. Great location, 2 blocks from the Prudential / Copley shopping and dining. I prepaid for my stay, selecting to stay in one of their panoramic view rooms for no... | 3 | null |
No Security
Although the rooms were fine security was the big issue. The hotel is located directly across from the WTC site so the flow of tourists is pretty heavy. On 3 separate occasions we found the back door to the hotel "propped" open so literally anyone could enter and get into the hotel without being noticed by ... | 1 | null |
Middle of the Road
We stayed at the Palmer House for 3 nights from July 26 through to Sunday July 29. When we arrived we had a room that was far too small but were allowed to upgrade (at a cost) We received the executive rooms which permitted breakfasts, and snacks throughout the day, as well as a room which was much l... | 3 | null |
Very nice hotel close to Grand Central
This is a very, quiet and comfortable hotel that's walking distance to Grand Central station, and many subway links. We easily walked to the Empire State Building, Times Square, and Gershwin theater,with many bars and restaurants in between. The 4, 5 and 6 trails from GCS also tak... | 5 | null |
Not a good reflection of the Starwood Brand
This place might be great for a 20 something (crazy loud music when we checked in, bar flooded with party goers). And maybe it is my fault for booking at the W since I am probably not the demographic they are after (I am in my 30's).
The W tries hard to be trendy but it is al... | 2 | null |
Nice and clean
Perfect location. You're right in the heart of the city, surrounded by all of the shops and restaurants. Cable cars are a couple of blocks away, as are the buses and f line team.
The room was very clean and servicable. We were on the 26th floor so viewscwere great and there wa no noise issue. Lifts were ... | 4 | null |
Shabby, dirty, and tiny!
In general, it doesn't take much to please me with a hotel, but this one was pretty bad. The lobby is really big and nice and clean, but don't be fooled. From the second you step on the elevator, there is trash everywhere on the ground. When we stepped in the room the cheap carpet was about a m... | 2 | null |
Bed Bugs
Stayed here for 2 nights. Lobby is rather unassuming staff was rather pretentious but I suppose that is the norm for New York. The rooms are cramped and have a rather awkward style but nothing that is a show stopper. Waking up our first night I noticed a red rash on my knee. My wife also complained of minor it... | 2 | null |
Poor air quality
Great location but 5th floor tower room with balcony had poor air quality when air conditioner was on. It made me dizzy, lightheaded and left me with a headache. I also was unable to stay in the lobby because I was allergic to scents there. People were having lots of fun here in the pool area, etc, but... | 1 | null |
Problems with check in
wow. checked in at 4pm and sent to 7th floor and room was not cleaned yet. went back to front desk. sent to 6th floor and key would not open the door. back to front desk. sent to 5th floor and room was ok. very dirty windows. ok room although told it was a "renovated" floor for gold card holders/... | 3 | null |
Impressive
We stayed at the Four Seasons the first week of August. We were upgraded to a spacious one bedroom suite with stunning views of the marina and the harbor. Service was stellar and everyone smiled and said hello and asked how your day was. They noticed that we brought a cooler, as we traveled a good distance, ... | 4 | null |
bad and expensive hotel in SF
don't choose this hotel if you are in a business travel in SF: tiny rooms, almost no breakfast (breakfast is OK if you are in a youth hostel but in such an expensive hotel...), dark dining room, no chance to have a quite dinner at all, bad service in summary... | 1 | null |
Staff tries hard against all odds
I can't emphasize enough how incredibly hard the staff here tries to make your stay the best it can be. Each one of them seems to live for making the customer happy. Unfortunately the location is really far from downtown Dallas and also from the airport. This review is in no way a refl... | 3 | null |
Great Stay
We stayed at the hotel over Labor Day weekend and were very impressed. It's obviously an older hotel, but it's been well cared for and renovated. I only mention the age of the hotel because I think it gives it a personality. The layout is a little different from other hotels I've stayed in. The first floor i... | 5 | null |
Fine for business
Room a little dated - could do with all-round renovation. Sleep not helped by aircon that was either hurricane or tornado strength and loudness. Staff friendly and efiicient and a pleasant bar.
Feel a bit mean - but really no better than average for this type of hotel. | 3 | null |
They don't care about their customers
My husband and his brother stayed for three nights at this hotel. They were working overnight hours and therefore had to sleep during the day. The first morning they came back to sleep, they asked at the front desk if they could have late check-out on the third day. They were told ... | 1 | null |
Not as bad as everyone says
Not sure if there was a miraculous turn around after other people wrote really negative reviews but there was really nothing wrong with this hotel. You should know there are no frills about a Super 8. The area the hotel in was not as bad as people say. When I arrived the whole area seemed fa... | 4 | null |
AWSOME !!!!
I was so impressed with this resort.I had read some not so positive reviews that worried me, but was soon at ease this was a nice place great service and friendly staff I would stay here again in a minute. It was also in a great location easy to get to many places we rented a car and found it so handy to co... | 4 | null |
For the overall experience, better can be had in the city
I have stayed in a great many hotels in Chicago, but the first time near the Merchandise Mart. On a nice day it is an ok walk into the area where things are at, but if it is a little rainy or cold, this little peninsula is outside of the area you want to be. Aft... | 3 | null |
Dated design, decent staff
The rooms have been all refurbished to Westin's high standard. However the property can't overcome it's 70's architectural design, which makes the hallways, elevators and atrium look old and dated. One thing they could improve on is the metal room doors, which are heavy, swing shut hard and r... | 3 | null |
Not a bad place for the night
This was the final stop on our around the world honeymoon. We had 36 hours in San Francisco and wanted to make the most of it. The hotel is nice, great location, friendly staff, and well maintained. Check in was fast and smooth. We were given a room on the top floor with a view of the city... | 4 | null |
A Safe Bet and I'm PICKY
Location: Perfect. You're steps away from Union Square and shopping and you can walk down to the Embarcadero (one of the nicest parts of San Francisco, if you ask me). The food all over San Fran is the best I've ever had, but around the Embarcadero area there is more good food per square inch o... | 4 | null |
Clean hotel but don't believe the prices. HIGH parking fees.
So I booked this hotel through a travel agent and was looking for something close to all of the touristy sites in Washington DC. If you like walking, it's great but at least a 20 minute brisk walk to any of the memorials, museums, etc. The Hotel is CLEAN. Our... | 3 | null |
We Love Boston!
We love Boston and we love the Custom House. Bonnie and the front desk staff made us feel at home soon as we walked in the front door.Our room on the 17th floor had a great view of the harbour and the North End. Speaking of the North End, try dinner at Lucia's on Hanover St. An added suprise, Lydia Harr... | 5 | null |
Don't Book It!
The exterior of the hotel and lobby look beautiful but the rooms have old beat up mattresses and bedding. The walls are cracked with peeling paint and the bathroom is very outdated. Only one bath towel suppliel for a family of three, two hand towels and a wash cloth. We were afraid to get into the beds a... | 1 | null |
Incredibly disappointing
I was booked at the Mosser for the Fancy Food Convention. I was there for 5 nights. The location was excellent to the Moscone Convention Center, but I quickly began looking longingly at the Marriott Marquis across the street!
The building is a lovely old Victorian furnished with shabby furnitur... | 2 | null |
6 Nights in the Palace
First trip to New York I had many expectations - This Hotel is in a great location - close to everything! walking distance to Times square, Central park and right next to the amazing St Patrick's Cathedral (I think I went in there 3 times, so amazing)
We stayed in a Cathedral View Room (worth the... | 5 | null |
Disappointed with the Edison Hotel
The location of the hotel is excellent. The lobby presented itself as one would expect of an art deco hotel. It seemed charming until we got to our room (533), which is old, tired, stuffy and incredibly hot (in the middle of a Manhattan heat wave). I've stayed at several 3-star hotels... | 2 | null |
Japonese hotel without the charm of Japan
We were disappointed to see the lack of service at Hotel Kabuki in San Francisco. When we arrived, the bellman started screamig at us that we couldn't park the car in front of the hotel, then when we explained we had to unload our suitcases he didn't even help us with them. He ... | 2 | null |
false charges to my credit card after I checked out
The hotel added false and fraudulent charges to my bill without notifying me, after I checked out and paid the final bill. Even the original final bill had additional incorrect charges, but they corrected those. Then my credit card bill a month later had two additiona... | 1 | null |
Great choice
Very convenient to stay at the Red Lion and have the shuttle service to the airport, for an early morning flight. The rooms were spacious and clean. The beds were very comfortable!! I got a great night sleep, even though we were right next door to the airport. I didn't hear any of the noise these other peo... | 4 | null |
Fisherman
As noted, room was noisy due to traffic on Rosecrans St. Otherwise the room was adequate for our purpose. I would stay again but request a room away from the noise of traffic. | 4 | null |
Do NOT travel ARMED here, you are NOT WELCOME.
If you are a law abiding citizen and wish to travel with a legal weapon--DO NOT STAY HERE. I was shocked to discover that they have a very large sign on the front door indicating that NO ONE can bring a LEGAL firearm into the hotel. I do not travel armed but I have family ... | 3 | null |
Weekend in San Diego
After reading some of the other reviews I was a little nervous about what to expect. We checked in after 8 pm so our room was ready, the front desk staff was more than helpful, all were very nice. The first night a king room was not available, so we had a double bed room on the back side of the hot... | 3 | null |
If you dont' mind mice you probably will enjoy your stay!
When I booked the hotel I didn’t expect much because I knew it barely was a 3-star hotel. We wanted something affordable in Manhattan with a good location. I had read many reviews and had mixed feelings however still booked. I can honestly say that I didn’t have... | 1 | null |
DONT GO THERE
My experience with the hotel is not the worst ever, but I tell u its not worth your money.
I just moved to Intercontinental, I am paying here 100 dollars less believe it or not :S
and moreover, the hotel beds were very bad I wasnt able to sleep for 3 nights from back ache, bathroom had broken tiles , roo... | 2 | null |
bad hotel
the hotel was very big inside with a huge bar and outdoor pull no hot tub
the sheets made me and my wife break out, they had
bugs in the room.room service it was disgusting..
this hotel may be meant for a low life vacation hotel
if your looking for a (want to be) marriot and its not even close
folks,stay clea... | 1 | null |
Helpful staff, aging and disappointing facilities
So, apparently this is what a Ritz is these days. I haven't stayed in one for a while, but was attending a conference based in one so gave it a try. It only served to reinforce my stereotypes. I continue to prefer Four Seasons, Hyatts and boutiques. This is a hotel for ... | 3 | null |
Okay, probably better for long time stays...but even then...
I went on a trip to El Paso, and booked the Chase Suite Hotel...This wasn't my first time staying here, but I would look into other hotels before I booked this one. The first 2 times I stayed here (about 2 years ago), I thought it was awesome! But this time w... | 2 | null |
Nice atmosphere but very noisy
First of all this hotel is not on the Riverwalk, a few blocks away. The employees are great and courteous. It has charm but if you are here to sleep, it's not the hotel for you. The furniture is cheap replicas of the time era. The bed was so creaky that every time you moved it woke you up... | 2 | null |
nice when finnished!!!
We arrived at the hotel,(which is in a great location)to the lobby still under construction.After the reception eventually decided where our room was as we were staying a week and this seemed to complicate matters(we had been booked in 3mouths before).We were put in room 215.We were aware when we... | 3 | null |
Great stay!
We stayed in the Pod Hotel for 8 days. There was always someone at the front desk and all the staff were all very nice and approachable. Our room was small but it was a good size to just sleep in, as most of the day was spent exploring the city. We had our own bathroom and it was cleaned everyday! There was... | 4 | null |
World Class, Favorite Hotel so Far!
What a great experience! Location is excellent, lobby is beautiful and the staff is very gracious and professional. Check-in was a breeze, room was clean and well appointed with updated fixtures. It's an older hotel but it is in excellent condition. Breakfast is great and the afterno... | 5 | null |
It had an excellent service and convenient location.
My boyfriend and I were at this hotel over the weekend for Houston marathon. We took taxi from the airport to the hotel, it only took us less than 30 minutes. The attendants in front of the hotel were very courteous. The breakfast was included, free drink in the afte... | 5 | null |
Strange Place - Strange Process
Perhaps it's my lack of familiarity with a "resort," but I found this property confusing. After I had made my reservation online, I was offered the opportunity for a "low cost" upgrade if the upgraded room was available upon check-in. At check in they had my original reservation, but mad... | 2 | null |
Unfortunately this hotel has gone downhill
Having stayed at Raffaello a number of times, I have considered it one of the top two boutique hotels in Chicago. The location cannot be beat, and our room lovely and spacious. However everything else was very uneven. My daughter and I checked into the room mid-afternoon, left... | 2 | null |
Sewage shot up from the bathtub
I can't make this up. In the middle of the night, we heard a loud gurrgle a then sewage, and I mean all kinds, shot up. They changed our room but in the next room, the sink drain was very very slow. I'm thinking this whole hotel may blow. | 1 | null |
Recently upgraded to a very nice hotel
Stayed here for a business trip after being away from El Paso for 18 months. Since last time, the lobby has been nicely upgraded to a beautiful lounge with several TV's and greatly improved. My room was also remodeled with an HD TV and upgraded bedding and new carpeting. A much ni... | 4 | null |
Excellent stay
My husband & I stayed at the Marriott on Michigan Ave. Friday, January 6th to avoid having to drive back to the suburbs after his work holiday party. We had a wonderful stay. The lobby bar was still going strong at 12:30am when we checked in. It looked like fun. Our room was clean & modern, as was the ba... | 5 | null |
Don't check out late
My wife was going to check out while I was at a conference. She got hung up in traffic and was an hour late for checkout (our fault). When she arrived; staff had thrown away our groceries; except for the full bottle of Grey Goose vodka, which they kept for themselves. Our belongings were in Lost in... | 1 | null |
DON'T EVER STAY THERE
Disgraceful customer service, outdated and dirty rooms and an additional $17/ internet and $35/parking per day charges. Paradise Point is NOT a 4 star property! This property looks and feels like an old trailer park complex masked as a resort so if you live in a trailer, have no money, smoke like ... | 1 | null |
Frightning experience during our stay
My son, 9 year old granddaughter and myself stayed there for two days and paid extra for the American Girl package. We stayed Oct 11 & 12. When I checked in with my granddaughter standing with me they never said anything to her about registering her and her doll. I had to remind th... | 2 | null |
worst night ever
800 # for Ramada was not up to date. Bed was hard as a rock, a sheet of wood would compare. Room had no heat, staff brought me this little elc heater. Had to call for more towels took for ever to get. Wanted a king smoking room, had one by 800# got there none smoking room. Never again!!! Luke warm wate... | 1 | null |
Good for business
Stayed here for business, adequate for a Westin. Not top of the line as I expected for a Westin. No robes in rooms, rooms seemed a bit outdated. From outside the building looks grand, the rooms, not so much. I expected the Speakman dual showerhead but was disappointed with a convertible rain shower/ha... | 3 | null |
Way better than expected after reading other reviews. Good deal.
I read all the horrible reviews, but booked a room after I could not find another for the one night I needed. What a bunch of whiners. This place was fine. Room was clean. Bathroom was clean. There was no smell in the bathroom, hallways, or room. The room... | 3 | null |
Avoid at all costs; $45/night to park!
This is a giant, heartless Hyatt with a wonderful location - and nothing much else. I can't imagine a single good reason to pick this place above others in the area. The staff was rude and ineffective. The extra charges - $11 for internet for 24 hours, $45/night for parking, $2.50... | 2 | null |
Highest Marks
Nothing but positive to say about this boutique Hotel and its staff. Front desk got us in our room early having just got off a cruise ship. The room was excellent and the location of the hotel in relation to the market and great restaurants is superb. | 5 | null |
Not what I expected from the Brand - I expected more.
Pros:
Affordable price. Convenient location to the interstate. The front desk staff was very professional. The exterior of the building looked nice, as did the lobby and main stair. The complimentary hot breakfast was a nice touch. Nice light-block curtains in the b... | 2 | null |
Close to Dodgers Stadium!
This area is not aesthetically pleasing but the hotel was decent, clean, and close to the park. We were greated with a smile & staff were polite. We went to the game rooting for the visiting team & surprisingly had no issues w/Dodgers fans (security was tight at the stadium too! fyi). The room... | 4 | null |
Nice hotel if you don't mind a walk
I found my room to be clean and fun. I had a nice view overlooking the street. It's a nice walk to Westlake Center, but Pike's Place and the Space Needle are a bit of a walk. I did it though with no problem. There are several nice restaurants located in the area too. | 4 | null |
Bad Customer Service; Overpriced
This was my first time in San Francisco and it was a great trip except for this hotel. We waited over 30 minutes to check in and finally left before checking in because we had dinner reservations. The concierge never once looked up to even acknowledge we were there. I thought maybe that... | 1 | null |
Worst Hotel Service of My Life!
Hours spent just checking in!!! This has to be the most incompetent staff ever! Madeline was sickeningly sweet to our faces but made snide comments about us to other staff members. Jorge didn't even attempt to hide his rudeness. He was very unpleasant all around. And we weren't the only ... | 1 | null |
A Big Disapointment
Having grown up in NY, I had always wanted to stay at this iconic landmark during one of our NY visits. It is now out of my system. The room was a nice size (especially for NYC) but definitely had seen better days. Plus, a world class hotel without HD TV? Our bathroom, while updated, had a shower th... | 2 | null |
Fantastic hotel
Stayed here in May 2012 and thoroughly enjoyed it. The hotel is located about 20 seconds walk from Times Square so you are close to lots of attractions and transport links as well as having a wide selection of restaurants to choose from. Stayed for five nights and made great use of the hotel as a base f... | 5 | null |
Nice place but be careful here!!!
The Majestic was a nice hotel but I would have to seriously consider staying there again. At check-in, they didn't have our reservation in their computer. Luckily, I printed out my confirmation for our prepaid 2 queen bed suite...they didn't have any suites available that night which w... | 3 | null |
been to hotels all over the world, this one is BY FAR THE DIRTIEST AND WORST HOTEL IVE BEEN TO
This hotel is the dirtiest and filthiest place ever. the shower is dirty, green dirt in the shower head, the room is filthy, dirt on the sides of the desk, the smell is unexplainable, insects in the room. THE ROOM HAS NOTHING... | 1 | null |
Skyview Plaza NOT FOR ME--OR YOU
Hotel was awful: lobby looked good but no air conditioning there or in the halls or in the elevator. Sides of elevator were made of splintered plywood. Peephole in door was in backwards; could look right into our room from the hall. Air conditioner was very loud. Everything that needed ... | 2 | null |
First Time Customer
I was very nervous about booking online. It was the first time that I did that planning for our vacation. We were going to get away from all the hussle and bussle of our jobs. Mine three of them and my wife has two. When we got there the receptionist remembered booking it for me. The grounds are ver... | 5 | null |
Great Place for a Great Price!
We booked a room here for a week's vacation in Colorado. The price, free parking and free breakfast were great benefits of choosing this hotel. We did a lot of day trips around the area, so for us the location was just fine for getting around. And it was great to start every day with a fr... | 5 | null |
The normal Embassy experience
First trip to Austin in over a dozen years - Embassy is one of the hotels on our approved corporate list. Embassy is the McDonald's of hotels (IMO); you know exactly what you are getting when you stay at one. You certainly don't come for the food (to others who've commented on the restaura... | 3 | null |
Great location, good price
I was traveling with a friend to San Diego. We are both very easy to keep satisfied, as all we wanted was somewhere near the beach to relax and easily get into the city. The location of the hotel is perfect, everyone was incredibly friendly and our requests were all fulfilled. We didn't have ... | 5 | null |
Not terrible
This hotel is a little run-down, but it has free parking which is a plus. The queen suite is relatively big but has limited pillows, the bed is rock hard and the lighting is terrible and the rooms feel cheap. The bathrooms are dated. But, I guess if you're just at the hotel for an overnight at the airport,... | 2 | null |
Don't Bother To Make Reservations!
We have a very important family event this weekend and had made reservations months in advance. We were assured all family members would be on the SAME floor. This was important as it is for a wedding and we needed to be able to coordinate instantly with each other. We checked in and ... | 1 | null |
Do not stay here! Not safe.
I stayed here for a week and it was a miserable experience. The room was ok but the thugs that frequent were always present on the property made for an uneasy time. There were drug deals, prostitutes, and gang type activity on the property. There were a few thugs that tried to intimidate me ... | 1 | null |
Grand Hyatt is good for a visit
The Grand Hyatt is a fine faculity and is particularly well set up for the business traveller. Location is good and the service and facilities are good. | 5 | null |
Renovation Disappointment
I stayed at the Grand Hyatt in NYC recently for three nights on business, my second stay there in the past two years. The hotel was recently renovated so i was looking forward to seeing what they had done to the rooms. I had been quite impressed with the hotel during my first stay in February ... | 2 | null |
Terrible!
If you value your safety do not go. High crime area. We parked our car, locked it, within 15 feet of the front door. We were gone less than 10 minutes only to find that our front window was knocked out and the car burglarized . Happened on a Sunday morning at 9 am. Manager was very unconcerned and of course n... | 1 | null |
I'm on the fence...leaning toward staying somewhere else next time
We stayed here Saturday of Memorial Day weekend and the location is super fabulous! One block from restaurants and bars...well lit walk from the hotel to 6th street--couldn't ask for better. The hotel itself is beautiful! It has lots of balconies, beaut... | 2 | null |
Cleanliness issues
My wife and I stayed at Doubletree for two nights in March of 2012. We will not be back. There are cleanliness issues at this hotel. Our sheets and pillowcases had multiple stains, some of which appeared to be bloodstains. We couldn't wait to get home and shower. | 1 | null |
Great position
Stayed for 5 nights in Hotel Nikko, upgraded to deluxe room which was fantastic, two queen sized beds. Comfortable beds and lovely linen, nice decor. Bathroom was spacious, very clean. The pool on the 5th floor was a pleasant temperature, although the shallow end being only 2'6 made it not really suitabl... | 4 | null |
If you like noise......
If you like noise, this is your hotel!!
You can hear every word of your neighbour through the paperthin walls! But online if the heating is down. This thing makes more noise as a launching Space shuttle! Worst of all is the garbageman who empties the containers every morning 3.30 am sharp and th... | 2 | null |
Best Hotel in NYC
My wife and I stayed at the Benjamin Hotel this past weekend and the level of service we received was excellent. Not only is the hotel impeccably clean but its also at the best location in New York City (50th Street and Lexington ave.) What makes this hotel really special is the amazing service we rec... | 5 | null |
Manager on site extremely rude-get rid of her!!!!!
Older lady night manager is horribly rude. This hotel overall is not bad and the location is convenient. However they have rooms with broken TV's, dirty sheets and the manager does nothing about it. She usually works at night, is in her late 40's or early 50's and rude... | 3 | null |
Love the hotel and but hate that my iPhone doesn't work inside my room.
This is a great property. The sleeping rooms are good size and have all the amenities. The restaurants are all very good (food and customer service). My phone would work in the lobby and in the meeting space but when I would go up to my sleeping ro... | 4 | null |
Great Location
My family and I have just spent 4 nights at this hotel and have found it to be very good in all aspects. The room was spacious enough for 2 double beds without feeling like you were on top of everything, the restruarant (Nicole) was very good and the outdoor sitting deck gave a great view of Times Square... | 4 | null |
No Not Stay at this Hotel
The first room I was put in was in a detached building and was absolutely gross. The bed sheets were gray, the water coming out of the faucets was rusty, the heat did not work, and the door lock was broken. The second room was better but it still did not justify the cost. There are no restaura... | 1 | null |
Nice Room But Ridiculous Prices In A Not World Class City
When we arrived, no one came over to ask if we needed help unloading our luggage. The prices were outrageous. The parking was as much as I pay in NYC, the room was over $300 a night to stay in Baltimore -- a dump of a city if ever there was one. My breakfast was... | 2 | null |
Parking here is Pathetic
As a long time Hilton Honors Memebr I booked a room here for an extended weekend May 25-28, 2012. The remodeled room was nice even though no upgrade (figure hilton is more intrested in selling them to the highest bidder these days for cash or points). Being we were not up graded they did nto fo... | 2 | null |
Good place to be!
The Sohotel is really a nice hotel in one of the best areas in Manhattan. The room was quiet and clean and the bed excellent. Did I miss a restaurant in the hotel? No, Soho is such a nice area in Manhatten, with lots of little bars, cafes and restaurants in the surrounding of the hotel. | 4 | null |
Standard and reliable
We stayed in Flatotel over the weekend (March 22-26).
It was our second stay in 6 years (both times because we got it through Priceline). I did not see too many changes.
I guess we were lucky and stayed in a refurbished room, since nothing looked bad. The room is really big by New York standard; ... | 4 | null |
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