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review stringlengths 61 22.4k | label float64 1 5 | __index_level_0__ int64 |
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Only place to stay in Austin!
Starting at the curb with the doorman and going all the way to the housekeepers on your floor (and anyone you'll encounter on the way), every one of the staff makes you feel welcome. They treat you like a guest in their home. Their use of name recognition, pleasant eye contact and their ge... | 5 | null |
Convenient but noisy location
We stayed here early August for our 10th anniversary. If you want to be central San Francisco to be able to walk to all sites then this place is perfect. I really liked the trendy lobby and setting but was disappointed with our room since it was much smaller than the photos suggested. Ther... | 3 | null |
A wonderful hotel.....
We stayed at the Bristol Hotel in San Diego for 5 nights as part of a wedding party. Everything about the Bristol was 5 star. The rooms are extremely large - we had a Californian King size bed and a roll away bed (for our 14 year old son) and we still had a stack of room for the three of us. The ... | 5 | null |
Best value on Union Square
Excellent staff and good breakfast. Try the corned beef hash! Rooms are not huge but more than adequate and comfortable. Wi-Fi can get a bit overloaded but works well when you are connected. Location is obviously superb as nearly everywhere is either an easy walk or on nearby public transport... | 4 | null |
Excellent Staff!
My brother booked me this hotel. It was convienently located near Union Square & Chinatown with fairly level walking. Starbucks is a block away. We were impressed by the attentiveness of the staff - they were fabulous -their recommendations for dining were excellent. Our room was mid-sized and facing a... | 5 | null |
Needs some renovation
Embassy Row Hotel's biggest plus is definitely the location. On embassy row, It is less than 5 minutes away from the Dupont metro stop (red line). There's also plenty of restaurants, bars, and cafes nearby. The restaurants are more of the upper end in terms of price though, since it is the nicer p... | 3 | null |
Great location with free parking, that's it!
To my knowledge, this is the only hotel that still offers free parking for hotel guests. My friends and I chose this hotel practically for that. It is located along 42nd street so besides the free parking, location was almost perfect. This hotel suited us since we didn't sta... | 3 | null |
excellent location
From Feb 24-27. If you want Time Sq. at decent price this is it. Good view of square from window. Next door to Palace Theatre. Room not as big or as nice as Double Tree Ft Lauderdale; but this is NYC. Sofa bed pull out could use a redo as it was a bit lumpy. Everything functional, in room safe, micro... | 4 | null |
Unimpressive at best.
This was my first stay at a Ramada and I should have listened to my coworkers warnings. I chose the Ramada because it is close to my current job site.
The most important thing about hotel rooms for me is that they are clean, safe, and quiet. Both rooms I have received here have broken privacy lock... | 2 | null |
Fabulous Location and Great Hotel
This was our 1st trip to NY and we couldnt have picked a hotel in a better location - 5 mins max walk to Times Square. Our room was on the 15th floor and faced the back of the hotel so very very quiet. The room was spotless and the bed very comfy and microwave, fridge and coffee maker ... | 4 | null |
Outstanding hotel
This city hotel should be an example of how to do it. Friendly and attentive service, easy to use gym, reasonably priced beer and wine, clean rooms, and excellent meeting space and food. The views were wonderful and the rooms were quiet. Yea. | 5 | null |
Struggling to Provide Service
I am a gold member of the Omni. I stayed for business 17-19 June at the San Diego Hotel. Their services were not up to my usual experience. When I arrived, there were problems with the television. They sent a technician to service the problem, but he said that it was not possible to addres... | 2 | null |
Great Location!
The hotel was in a fantastic location, with great rooms...ours was of the majority of LA and the Hollywood sign. The breakfast was expensive. The pool isn't the best with limited sun beds especially in the sun. There is no easy access wifi which is annoying especially today. The location, however is fan... | 4 | null |
Lots of Space, Impossibly Loud Construction
Stayed for a recent business trip. The staff was nice enough. The rooms are really efficiencies, with little dated kitchens in them and slightly tired furnishings. If I was doing an extended stay, this would be a decent choice except ....
there is CRAZY LOUD WALL THUMPING C... | 3 | null |
Disappointed
We just stayed one night. The hotel room was very nice. We had adequate coffee which is a big plus when traveling. We did not have a safe nor a refrigerator which I thought was strange. But, that being said, I would have given them more points were it not for the rudeness of the restaurant and desk staff w... | 3 | null |
Pet Friendly
This was the second time that we'd stayed at this hotel. Our experiences both times were very good. The front desk clerks were professional and helpful; housekeeping did a great job at cleaning our room; and the breakfast bar hostess was very pleasant and thorough. We believe this hotel offers an excellent... | 4 | null |
Would not rate it 4 stars like it says...
This hotel got great reviews some places so when we found it through hotwire, we decided to book it because of the 4 star rating as well. It started off poor when we paid for a king room and they put us in a queen room and originally told us that the whole hotel was booked and ... | 2 | null |
Nice but Stark
Guess I like the old standard hotels with cozy stye furniture and Lights.
. After a long day of traveling, you just want to relax but the TV was broken and ice was only available at the reception desk, the Aloft is not for me. | 3 | null |
Great price for a nice motel.
We stayed at Padre Trail Inn for 3 nights and all in all were very happy. The room was nothing special but for the great price we couldn't have expected any more. The only downside was been on the ground floor we suffered with alot of noise from upstairs, and whoever was upstairs liked to ... | 4 | null |
No return phone call after problem with stay
Plus: I liked the room, location is good (Westwood downtown area maybe a half mile), staff on site seemed generally friendly, hotel was clean.
Minus: I didn't like the bed in either of our two rooms, so I asked for a roll away to try that out and they charged me for it, see... | 2 | null |
Expensive Tiny Rooms
Came and stayed in this hotel because its in the city area but find out that it doesn't worth the price. You have to pay for everything even though the price was at US$350 + service charge! The air condition is also quite noisy in the room. | 3 | null |
Hotel Review
The staff & management have been extremely helpful and very friendly. The maintenance & up keep at this hotel is second to none. Would highly recommend this hotel to anyone, including families, and I have already booked to bring my family & friends from Scotland next May for a vacation.
Regards Mr Glenn M... | 5 | null |
Stay away.
One word. Terrible. On the first night huge noise woke us up at 5.30 AM. It was the sound of the gym next door... Walls in this property seem to be made of paper - we thought we are in the middle of Times Square at rush hours. I called the reception to complain about 5.30 AM 'early wake-up' and what I heard?... | 1 | null |
BED BUGS!!! Do NOT stay here!!!
My family and I checked into the ESA Houston/Greenway Plaza on a recent Thursday night, we had booked the place for a month because we recently sold our house and were waiting to close on a new property. Upon arrival we were told that our room was a smoking room, even though I requested ... | 1 | null |
Can Not Say Enough!
My wife and I stayed here with much of the wedding party for our son's marriage. The staff was, to a person, cheerful, very attentive and incredibly helpful. The valets always wished us a welcome back when we returned and asked us if we needed any directions when we departed. The fresh cooked breakf... | 5 | null |
Pretty low end for the money
I booked 2 rooms and arrived with confirmation numbers in hand. It took at least 15 minutes to just check in from the time I handed the info over. We had 2 rooms and they were not cheap. One room was small, old, dark, with a window that was so dirty or stained you couldn't see out of it. Di... | 2 | null |
Nice hotel and great staff
I recently stayed at the Avalon Hotel for one night after a last minute scramble to find a place due to the horrible conditions of a previously booked hotel.
The staff was great. My business partners and I called and were over in 10 mins. They upgraded two of us and were very kind and accomm... | 4 | null |
Good deal for San Diego Gaslamp
Very cool historic hotel. Enjoyed learning about the history and really liked the rooftop terrace. Rooms were fairly small but a great deal for being in the heart of downtown. | 3 | null |
Excellent hotel stay in Columbus, Ohio (Polaris Parkway)!
I travel for work between Cleveland and Columbus. I often leave Cleveland late afternoon or early evening for my drive down I-71 to Columbus. I recently discovered this NEW Holiday Inn Express just off Polaris Parkway exit on the north side of Columbus. It is FA... | 5 | null |
Hotel with pretensions, in a bad part of town
We were looking forward to our visit to Nikko as a highlight of our road trip but it was a huge disappointment. The rooms are very small, with few facilities (no fridge, wifi chargeable for every device so you have to pay TWICE if you both have a laptop). We had to get lots... | 2 | null |
Disappointed!
Read some good reviews and thought this would be a good place to stay. This hotel was very disappointing...rooms were dingy and bare. Beds are too hard and small. Bathroom was small and very outdated. Walls were paper thin, so thin that the "fitness room" (2 out of the 3 cardio machines were out of servic... | 1 | null |
Nice location but horrible hotel.
I stayed in this hotel for two nights. The rooms are ok but you can't sleep at night with all the noise in the hallways. I reserved three rooms with one king size and two rooms with double beds thru Travelocity. When I arrived on the first day, the stuff told me that all my rooms were ... | 2 | null |
Vacation time
I am prior military and I got to stay in numerous hotels. I decided I was going to take my fiancee to a nice hotel. We found the Westin and found it was a 4 star hotel...apperantly. The stay was extreamly pricy for what it was, even after all the complaints that I had. The lobby was beautiful so I talked ... | 1 | null |
Excellent
Our 1st trip to NY and the Casablanca was a great find. The staff was fantastic, always ready to help out, hotel was super clean and quiet even though only steps away from Times Square. Had friends staying at another hotel and paying more for their rooms and it was a "dump"! When we make it back to NY this wi... | 5 | null |
Nice hotel in the middle of nowhere
Was there for a conference in the hotel therefore, stayed in the hotel. Shuttle service and staff were nice. Staff was very friendly and accommodating when I requested to move rooms the second night even though they were booked solid. Hotel was nice for the area, but there is nothing... | 4 | null |
Vast difference in rooms, few restaurants
Apparently the hotel was originally three separate buildings that were combined into one hotel. It would not be an ideal location for tourists, although the tram did stop a short block away. It is about a mile from the Kennedy, Sixth Floor Museum. The Neiman Marcus flagship sto... | 3 | null |
One of the best Luxury City Hotels in the U.S., one hard to leave
This is my second stay at this hotel, each time for three nights. In almost every category, this hotel exceeds one's expectations, and offers up top-notch service.
Housekeeping is outstanding, the hotel common areas are also kept spotless. The accommodat... | 5 | null |
over-rated
there is a reason the prices for the rooms/suites in this hotel are much less than the higher end chains. the bedrooms in the suites are extremely small. We stayed here in January and the bedrooms were very cold- even when we turned up the thermostat. When the heat came on in the bedroom, it was very noisy a... | 3 | null |
hard to deal with
First of all making a reservation over the phone was a hassle. We arrived at noon, were told our room was not ready, we asked to get in ASAP. Asked about the room she said the Superior room would have a "sofa chair". I asked about a rollaway, she said none were available. How could that be if you coul... | 3 | null |
Room 1023 Without a View
I wonder just how much you have to spend a night in NYC to get a tiny view? As a Marriott Rewards member paying $499 per night, I didn't expect to be looking at an interior brick wall. I admit I'm a bit of a wimp and didn't complain (and my husband will only if the place is a complete ruin.) Ot... | 4 | null |
Choose another hotel !!!
This is not an hotel !!! it's a factory !!! customers are not considerated just as a number, you must make a queue for check in, the first room given was already busy by other clients, then have to make queue again to have another room. Rooms are poor, dark and decrepit.. No free Wifi, paying l... | 1 | null |
You Get What You Pay For
This was the cheapest place we could find in the historic district for a family of four. You expect some weaknesses and here are the ones we experienced. (i) the bed had a serious sag. We told staff but nothing was done. We had very bad nights. (ii) the shuttle does not operate all hours and th... | 1 | null |
oh Fuggz No
i did not like this Hotel What so ever in d pictures it looks very nice and clean ...when we got there it Stunk like an old couples house the ac was not good & no Microwave & also No Refrigerator to put our beer in Lol the room was so little i got so frustraded just by being their a few minutes When we left... | 1 | null |
Would Not Stay Here Again
The good:
The rooms are a good size for NYC and the beds are very comfortable. Maria at check-in was friendly and accomodated as best she could.
The bad:
Where check-in failed us and got put in the "bad" category, was mentioning the CONSTANT construction at the 9/11 memorial site. All that wa... | 3 | null |
"Bugs in Bed"
I checked into the Best Western Jacksonville Airport on March 17th at 1am in the morning for a brief overnight rest before leaving on a cruise to the Bahamas. Having traveled extensively --both domestically and internationally -- since childhood, I have been educated on the importance of following proper ... | 1 | null |
I'd stay here again
Location, location, location. The Fairmont Chicago has that and more. The staff is very helpful, the property well maintained. My room was roomy and clean with a nice view of the skyline. Be advised that the lower price internet service is very slow, but that is a small issue in comparison to all th... | 4 | null |
Dont stay here
I will not be staying here again, have been to New York often, love it all, but this hotel is a never go back hotel.
Overpriced with rude staff who do not want to know, dismiss you quickly. Bathrooms so small that it enables you to wash your teeth without moving from the loo seat, should you be so inclin... | 2 | null |
2 years and still love this place
I stay at this hotel 1-3 days per week, 2-3 weeks per month. I've been doing this for 2 years now. Note that I am a platinum level so I do get faster check-in and always a nice room. However, the service, amenities and overall quality have only gotten better during this time. I recomme... | 5 | null |
Awesome Experience
I live in the Charlotte area and have stayed at this hotel for pleasure and also coordinated events in this hotel. The service is superb!!! I was recently involved in planning a graduation party earlier this month and our group was greatly accomodated. We were originally set up for 200 individuals bu... | 5 | null |
Phenomenal Location but quite Pricey
Situated in the Back Bay area of Beantown, the Sheraton Boston offers two towers of lodging. Upon arrival, a front desk attendant warmly greeted me and obliged my request to be on a high floor. Not only was I placed on a high floor (28th), I was also rewarded with a room on the Star... | 3 | null |
Basic room for reasonable price
The room where we stayed for 1 night was really basic but clean. As many hotel in US, sound isolation is pretty bad but it really does the job for a reasonable price regarding situation.
However, the breakfast is almost inexistant : Coffee and bad muffins. | 3 | null |
Nice room but noisy AC
The room had great wood floors, great crown molding, had tha
The room was very nicely decorated and had some great elements such as the wood floors and panel doors between rooms, but the lighting was horrible, the AC so WAY TOO noisy and the phone in the room didn't work. Overall it wasn't bad fo... | 3 | null |
Return to SD
I have stayed at this hotel a number of times. Most of my bussiness is down town or in La Jolla but this is very convenient for both. The trolly is good for downtown meetings and the freeway is easy to come and go from the North. When I just have downtown meeting it is sometimes easier to stay there but th... | 5 | null |
Devoid of character, surly reception staff
After having stayed in a couple of really good hotels during our visit to the US, the Hollywood Plaza Inn was a real disappointment. Our checkin was processed efficiently by the disinterested and surly receptionist, who managed to muster just enough enthusiasm to explain to me... | 2 | null |
Extremely small bathroom, lack of cleanliness
We stayed two nights in a lakeview room. First, the positives - yes, the hotel does have a quirky look, especially in the lobby area which is refreshing from all the cookie cutter hotels. Our room did have a great view of Lake Michigan and the hotel is situated right across... | 2 | null |
Four Star Spa Hotel Worth a Visit!
I enjoyed a staycation at this beautiful resort. The rooms are gorgeous, the staff is hospitable and accommodating but the daily parking/resort fee stinks! Which is the only reason I'm not giving the resort 5 stars.
If you want to enjoy a beautiful resort near Six Flags and La Cantera... | 4 | null |
Soooo Good!!!!
Loved Tuscany! Dinner excellent breakfast excellent!!! Our Room was verrrry clean!!! On a corner, Mountain View big bed!!! bathroom a bit on the small side but it was fine. Keurig in your room!!! The staff was sooooooooooooooo nice omgosh. The experience was great for Denver!!! We ate at Hapa sushi amazi... | 5 | null |
Great Hotel !!!
My husband and I have stayed at this hotel many times. Our last visit was the BEST one yet. The renovations are fabulous which makes a visit even more enjoyable. The location is terrific--a wonderful shopping center and many restaurants are connected (or are a short walk) to the hotel. It's about 30 min... | 5 | null |
Good times with good people
I had a lovely time staying at this hotel. It was in a great location and offered us a great rate. I'm looking forward to staying here again next time I am staying down in the San Diego area. The hotel manager, Jason Templer, was amazing and the staff followed his lead. I had a really good t... | 5 | null |
Conveniently located but pricey
We stayed 2 nights , found the hotel very conveniently located , however pricey, especially if you include breakfast.
Clear and bright lobby, clean rooms. | 3 | null |
Diamond Earrings STOLEN from this hotel
We stayed at this hotel while we were in town for a funeral after reading all the nice reviews on Trip Advisor. The hotel itself was fine. Not great, but decent. However, on the last day of our stay I realized that my diamond earrings were stolen from my jewelry bag that I had on... | 1 | null |
My hotel of choice in Denver
Great hotel near the airport. Delux (studio) suit had full kitchen with all utinsils - comfy bed- large hd tv that rotates from living area to sleeping area - beautiful shower and bath - desk area with wi-fi. Free breakfast buffet with hot sausages and omlettes, french toast, other breads a... | 4 | null |
Great hotel, wonderful service
Very nice property in an interesting part of DC. A wonderful place to stay! The breakfast was great (which is included if you are in the rewards program). I would recommend this hotel highly. A nice walk to the metro (several blocks). | 5 | null |
Horrible Hotel and worse service
A group of 30 of us stayed here January 26-30 2012. My toilet fluhed every 30 minutes and they didn't fix it. I sked for 3 days for blankets and when I got them one was wet and teh other dirty. Many of my fellow travels complained that the heat in their rooms didn't work and it was belo... | 1 | null |
Very good hotel for downtown San Jose
The Marriott of downtown San Jose is centrally located, close to the airport and public transport. There is also a convenient paid parking garage just next to it. The room I got was spacious and well lit, the only downside being that there were not enough power outlets next to the ... | 4 | null |
Thanks, but no..
After making a reservatation via Priceline hotel would not give us a room with two beds even though my husband is recently seriously injured and needs his own bed. We ended up in room 206 and I was forced to sleep on the pull out sofa which bruised my ribs and made for a horrible night. Hot tub was FIL... | 2 | null |
The filthiest hotel I have ever stayed in my life.
I've been travelling the World since I was 16 (now I'm 39) and even here in Charlotte where I come at least twice a month for work, I stayed in many hotels, but I have never seen a filthy room like this. When I checked in, the toilet had an unflashed No.2 , and when I ... | 2 | null |
Great location and service
We stayed at this hotel just for one night to go to a baseball game. The location was great and the best part was the shuttle to the Light Rail. The front desk offered it to us and was very helpful. The restaurant/bar in the hotel is nice. The rooms are spacious.
The only negative comment I ... | 4 | null |
This was a great hotel!
We had a balcony and a view to die for! Overlooked LA and faced the "HOLLYWOOD" sign! The suite was VERY nice and comfortable! The parking was $36 a night for valet parking but they were wonderful and very accomodating when we needed our vehicle it was delivered within minutes! The one ding was ... | 5 | null |
A (5 Star) Touch of Paris in NYC
This is a fantastic hotel. I've stayed three times in the past three months, and the experience has been consistently excellent. The location is central, if a bit too close to Times Square for my taste. Birdland is walking distance, which is great if you're a jazz fan. There's also an e... | 5 | null |
Just all right for the money
For $450 a night, one might expect little things like a box of tissues in the room, but no, you won't find that or any other nice touch that should come with a room at this price. The hotel is fine, but not great. A little musty and dated. The biggest let down was the staff; while the doorm... | 3 | null |
Nice place to spend a weekend
Positives:
-The hotel is located in a clean, safe location
-There is a parking garage adjacent to the property. You can self park or use valet and it is only 30.00 /night if you are a guest of the hotel
-The river views are INCREDIBLE!!!!!
-The hotel is located in walking distance to the o... | 4 | null |
Too small for the price
As soon as we arrived I began researching other hotels in the area. Our king sized room was tiny, and difficult for 2 adults to navigate. The hotel was under construction, yet the prices did not reflect this fact. From the website you can view a nice vintage looking lobby, yet due to constructio... | 2 | null |
Overpriced
I am usually patient with hotels, but as soon as we checked in we decided to cancel our remaining stay and move hotels. I will say that the service was not a problem and the location was great. However, it is VERY pricey for what you get. Obviously the location is the driving factor, but the hotel was incred... | 1 | null |
For a seaworld trip, it will do
I'll start with the Pros
Location is awesome, across the highway from seaworld
One mile down the road is a great area with over 45 restaurants, grocery store, bank everything you need
Great value for the price
The King suite not very roomy but has a rain bath shower and jacuzzi tub, bar ... | 3 | null |
I thought air conditioning was included...
My family and I stayed at this hotel June 24 thru 26. We came to Austin for orientation at the UT campus for our son. The first night was uneventful and the drive had worn most of us out. Even as tired as I was, I couldn't get comfortable on that dial-a-torture mattress. We al... | 3 | null |
Excellent place to stay in San Antonio
Beautiful hotel located at walking distance from good restaurants, malls, comedy clubs, pubs, and of course The Alamo. The Riverwalk is right behind this hotel and it has a nice European style scenery. Hotel rooms are spacious and with all the necessary amenities to enjoy your sta... | 5 | null |
Not Up To Scratch...
This hotel is amazingly located and that is the one good thing going for it. The area outside at night is very rough and the front door did not properly lock, nor did we feel safe in the room at night. I would call it more a hostel than a hotel and I certainly won't be going back. The price of my s... | 2 | null |
aWful
Having stayed at the W in London and Maldives, this was an easy call. We thought that we knew what we were goIng to get as both London and Maldives gave us the WoW experience. Sadly this was not the case in SF.
On arrival at about 6 pm there was one person on the reception, 5/6 desks and one person. Pleasant enou... | 2 | null |
Bay Tower not good
Had a recent conference at this hotel. All the previous comments about not staying in the Bay Tower when you have a conference in the Marina Tower are correct. I can't understand why this hotel sales staff would book our conference for the Marina but give us a group rate at the bay tower. We were a m... | 1 | null |
Good Hotel - for a business trip but not for family vacation
This hotel is clean.
The restaurant is good, but high priced.
The entry to the hotel was not finished so it was not good...but the new entry should be wonderful when completed.
The lobby has a cold feel to it, and seems more suited for a business trip/conv... | 3 | null |
Hmm...
I wanted to stay in downtown SF and I understood the area to be...colorful. The interior to the hotel is beautiful to behold. The sour scent of ages, however, detracts slightly from the opulence of the decor/architecture. Beyond that, the front desk and managerial staff didn't seem to be on quite the same page a... | 3 | null |
Some check-in problems - but still a great value and location!
We spent a week here during our stay in NYC. It's the third time we stayed at the Edison Hotel. We pre-booked the room long ahead through our travel agent and we got a really good price. The staff was very helpful when we arrived with our car (and loads of ... | 4 | null |
Iffy stay
I made reservations here based on the many positive reviews that I'd read here. I wasn't expecting a modern, luxury room and had previously stayed in other older hotels in the downtown area, so I had reasonable expectations. Our check-in was late due to plane delays. We were assigned to a very small room that... | 2 | null |
Excellent Gateway
I was there for a couple of nights and chose the hotel cause it was close to the airport, only 15 mins drive from downtown with a very reasonable price for the type of hotel. When we arrived we realized we were too tired for going out and the hotel had everything we needed. there is an italian restaur... | 5 | null |
Yo'll love Yotel
I stayed in the Yotel in September 2012 and found it a quirky experience. I was sharing a bunk bed room with my friend for four nights. The location was really handy, and plenty of storage for us both. The only downside is the air conditioning fans are right by your head if you are sleeping in the bunk... | 4 | null |
Only Place We'll Stay in Memphis
If you are coming to Memphis for music, food and fun, the Hampton Inn on Beale Street should be your first choice. You can't beat the proximity to Beale Street--just steps outside your door. Of course, this means you'll be hearing the music 'til late late at night (or early early mornin... | 5 | null |
Very pleased that I stumbled upon this place
While looking for one of my prefered hotels I stumbled upon this place. Price was awesome, pool and landscape made it feel like a resort. rooms looked recently redone, new beds, carpet, and furniture.
I booked for a two night stay and enjoyed every minute. Was great to spen... | 4 | null |
mediocre service
Very slow check in, medium rooms and you better be sure you understand the rates you will be charged when you check in. Convenient location but i am not sure i would stay there again. | 2 | null |
Great location but overpriced
We spent two nights at this hotel. We found the staff to be very helpful and accomodating, but were very disappointed in the size of our room. It was by far the smallest hotel room I have ever stayed in. You could barely close the bathroom door if you were sitting on the toilet. When the h... | 2 | null |
Nikko needs to get its act together
My husband and I live in the East Bay and often travel to San Francisco for the weekend (this time for our anniversary). This was the first time we stayed at Nikko, although we have enjoyed drinks in their bar before and liked the location. The room was pricier than we normally pay, ... | 2 | null |
There are better options
Dirty, bathroom should have been renovated years ago. Housekeeper is more interested in smoking than cleaning. Laundry was dirty. Used an off-site one instead. Had I known there was an InTown facility nearby would have used it instead. Wifi is very slow. Carpet is torn and dirty. I washed the t... | 2 | null |
Refuge from hurricane
While the location of this property is confusing and difficult to find, the hotel itself is quite comfortable, quiet, and well-appointed. Our room was clean, bedding was superior, bathroom well-appointed. But hallway carpets were stained and a bit worn. The check in lady was cold and unfriendly, b... | 3 | null |
Nice place to stay close to the airport
I only spend one night as I needed a place close to the airport with shuttle.
The room was clean, except for some ants in the bathroom... I was on the ground floor, but still, they shouldn't be there.
Except for the above, the room was spotless and very nice.
If you aren't a good... | 3 | null |
Just Loved It
Stayed at crowne plaza in february with my husband,it was our first time in new york and this hotel made our visit perfect.We had a room on the 43rd floor with amazing views of the hudson river to one side and times square to the other, so nice to look out at every night.The beds were so comfortable after... | 5 | null |
Great experience at hotel with modern bedroom
I had purchased a Living Social hotel deal and stayed at the Raffaello in March 2012. It was a very nice hotel, conveniently located right behind the John Hancock building. Our room had a great view and it was nice to have a modern, European look inside. It was very clean w... | 5 | null |
Great location .
This was our 2nd trip to New York , we always pick IC Hotel group hotels as hubby is a priority club member so we always use the points , last time we stayed at the Intercontinental on W44th St which we thought was a much better hotel.
This was a very special trip as it was to celebrate my hubby's 50th... | 3 | null |
Not what I expected.
Ok, so I stayed here overnight last Saturday. I wasn't expecting much as I hear from the TA reviews this place wasn't all that.
Check In was professional, though no smiles from agent or even a hello. Checked in early which wasn't a problem but the agent couldn't be bothered to help with anything e... | 2 | null |
UNWASHED SHEETS
Do NOT be fooled by the pictures.
Rusted locks and knobs, king = 2 twins put together, sheets with holes, unwashed sheets (found hairs between the flat sheet and the fitted sheets), the shower knob pulls right off (I had to take out a screw driver to fix it myself to shower), very thin walls, the breakf... | 1 | null |
Gross
This hotel looks nice on the outside but is getting really run down. Our rooms TV was full of static. Sofa was so soft you could feel the sleeper bars on your behind. Carpet was full of pet stains, curtains torn. You could see actual stains and scratches painted over on the toilet seat... gross! What's a toilet s... | 1 | null |
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