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Too Little for Too Much
First, let me start off by saying I've never taken the time to write a review of any type. However, I feel strongly enough about this that I thought I'd start today. The rooms were dated, and very warm - we couldn''t get it to cool down through our entire stay (3 days) - Room 1207. The TV in the... | 1 | null |
Nice Hotel in a Good Place
Would recommend to everybody going in Sightseeing in New, close to Grand Central / Subway / and Bus stop | 4 | null |
Great location on a budget
The Grand Union Hotel is a budget hotel. Modest but very clean. Great location. Walking distance to most places. Bath was pretty low so only took showers. We noticed in the fire exit map our room 405 was one of the bigger ones so can't complain. We were also not on the street side so our room... | 3 | null |
Great Location
My family of four visited San Antonio for a 3 night stay. We valet parked and were charged nearly $100 for those 3 days of keeping the vehicle in parking. That was a surprise charge. So beware that this hotel charges for parking (self and valet). We enjoyed the river and nearby attractions by walking eve... | 4 | null |
I would steer clear to be honest....
I have stayed here roughly 6 times over the past 3 years. I have to be honest, I am not certain if this is a Starwood franchised hotel but the fact that this place is given a 4-Star rating is pretty sad to me. I realize it a is Convention hotel so it gets a lot of wear, that said, I... | 2 | null |
Great View
Stayed 2 nights over the 4th of July. Service from staff was great. Room was clean and comfortable, plenty of space for two. View from 34th floor was amazing for the fireworks, although you could not hear them as well, you could still feel them. The walls were pretty thin as I heard the parties in the next r... | 4 | null |
Don't stay here. The service is sub-par
We stayed here over the fourth of July week. Service has been quote bad. No staff seems to understand when their lounge is open. We were told by multiple staff that go to our
Ounce it's open till 2. So far each day we have tried to go they keep calling last call early. At 9 pm s... | 1 | null |
Amazing time @ a great loaction...
My wife and I (and our 2 Beagles) just stayed at the Pier 5 Hotel for a two-day getaway using an incredible Groupon deal in Feb 2012. WOW, what an experience! The hotel was amazing, situated in the very heart of the Inner Harbor. The staff were incredible, epically Empress at the fron... | 5 | null |
Typical Westin - Location Not Great
Westin just remodeled this old Helmsley hotel so everything is fresh and it all works...but there's nothing special about it. Ear-splitting techo-pop greets you in the bland beige lobby upon check-in - maybe the Westin wants to be a hip, groovy W? The rooms are contemporary, neutral ... | 3 | null |
Great location, boutiquey feel, renovated with good service
This place is close to lots of things and not far from anything. 1 block from Union Square. Rooms were well appointed and clean and refreshed. Front desk people were friendly. Concierge was on the top floor due to small lobby. | 4 | null |
Great location, beautiful hotel
I spend 70 plus nights in hotels. This is a great one. Right on the water, close to great shopping and restaurants, great for walking around and the staff is attentive and professional. Beautifully decorated and uber-clean. Despite the fact there appeared to be many guests, the halls wer... | 5 | null |
Nice
Nice hotell, well situated close to Central Park and Museum of Natural History. Beds were hard, though, and I didn't get a thin pillow although I asked for it by the booking, several months in advance.
Clean. | 3 | null |
Fantastic staff and great hotel to stay when away from home.
I stayed with my 7 month old granddaughter while my daughter attended a conference in Columbus. The front desk staff and all the employees where very kind and thoughtful in making us feel at home. This is a great hotel to stay at when in the Columbus area. | 5 | null |
Excellent Hotel, Make sure you don't have a room facing the street
This is an excellent hotel, staff very efficient and friendly, great position, only one problem, we were on the second floor and the noise from the street is horrendous, deliveries to the building across the road continue the whole night, make sure you ... | 4 | null |
very good
the hotel was clean and staff very helpful and friendly , location is great walking distance to shops rest; and attractions would definately stay again
thank you
A Barry | 4 | null |
Robbed!
We booked 7 rooms for a group of friends to celebrate my husband's milestone birthday. We found ourselves robbed of our possessions, our time and expectation of decent service. Our evening started with a 7 course tasting menu with wine parings at one of the top restaurants in NY. The magical evening came to a s... | 2 | null |
Need decor updates and new staff
I can say that I have lessen my expectations of this hotel. I have stayed here a few times and can almost tell you how I would be treated as soon as I step in to the front desk. Every single time I check in, I'll stand there waiting for someone to help me, a "Hello" maybe. Oh no, they a... | 2 | null |
Never had to give anyone 2 stars
I stood at the London after seeing so many great reviews. We stood in a suite that was wonderful. The view of the whole city and facing Central Park. Now before I start, let me first say I have stood in many 5 star hotels and I am in the hotel business, and this one did not meet my expe... | 2 | null |
Fabulous Rooms!
Each room at the Tremont is a lovely oversized suite with a great sitting area. Traveled on business and my co-worker and I were able to work from the room and utilize the dining room table to work with plenty of space. Loved the fridge and microwave in room, could really stock up. Hotel overall was cle... | 4 | null |
Cell Sized Rooms
Tiny, Dark, Cell Sized rooms! Booked & Pre-paid, (on Expedia-big mistake), a standard queen
room. Bed was the entire room and had a Glass wall peering into the bathroom. Two people don't fit! FYI Reception says Expedia customers get smallest, least desired rooms. They should tell you that at booking.
I... | 2 | null |
More like a hostel
The only good thing I can say about this hotel was its location. The service was unfriendly, there were no tea/coffee making facilities in the room - only a machine in the lobby that charged $1 for anything other than black coffee. And the machine was turned off at night, so only hot water and tea ba... | 1 | null |
Why charge for WiFi?
Location: Good.
Atmosphere: Upscale
Staff: Happy, professional and exceptionally helpful.
Rooms: Tired, average.
Amenities: Ordinary
Cost: Very Expensive and extra charge for Wifi!
This seems to be a hotel mostly populated with people from Conventions who are probably being subsidized. Those making... | 3 | null |
Fairmont disappointing
I recently stayed at the Fairmont in Seattle to attend the King Tut exhibit. In many previous visits I've stayed often at the Grand Hyatt, but decided to try the Fairmont. It was more expensive than the Hyatt, and unfortunately not worth the extra money. The bathrooms at the Hyatt are larger and ... | 3 | null |
It's dated but decent
the hotel dates back to 1916 so you have to understand the rooms are smaller and older and the walls are thin and the plumbing is dated, etc. You also have to pay $40/day for parking if you have a car which sucks. The bed was decent though which is all I really care about. The location is not the ... | 3 | null |
Vrooom, Vrooom!!
This hotel is located at a light on a six-lane highway, which is also the onramp for the freeway! If I had known this beforehand I would have never booked here. The noise is beyond terrible. All night long you hear the cars accelerating to get on the onramp. We were unfortunate enough to stay for three... | 1 | null |
Worst Motel in North Carolina
The room was grubby to say the least. The aircon was noisy and not very efficiant. The counterpane on the bed had cigarette holes and felt dirty. The cockroaches descended at dusk and scared the life out on my grandson. One to drive on by. | 1 | null |
Great location, substandard rooms
We travel extensively and rely on reviews such as TripAdvisor to select the hotels we stay in. Unfortunately, the reviews for this hotel really were not accurate. It seems to us that most of the reviewers never really stayed in a 4 or 5 star hotel and were overly impressed by the locat... | 3 | null |
Marriott should be embarrassed
In fairness, I should begin by noting that there IS, in fact, a sign on the check-in desk promising that the entire property will be renovated over the next few months...that does not, however, excuse poor housekeeping in one of the most dismal and depressing hotels I've stayed in for som... | 2 | null |
A nice night in a closet
I recently booked the "petite" room available from this hotel's website. It was little more than a closet but the linens were very nice and it was clean. The A/C did not work (but it was cool in San Francisco that day) and the tv was at least 10 years old. But for an overnight at$120 it was a p... | 3 | null |
Great place for a wedding
My daughter recently had her nuptials at the Westin St. Francis in San Francisco...and what a wonderful, thoughtfully prepared ceremony! The staff had the wedding and reception venues prepared in a timely manner. All our expectations were professionally met and the guests in attendance comment... | 5 | null |
A Good base
The Skyline is only a 10 min walk from Times Square and so a good base from which to explore New York. The room decor is fairly basic and dated but very clean and comfortable. Staff were friendly but not over bearing at all. | 4 | null |
TOO DATED TO RETURN
We stayed at the Double Tree Hotel at Southcenter on 5 Jan 2012 and found the hotel not very pleasant. We stayed on the 7th floor and the hot water was a long time coming. The bathroom is very small and not what I expected from a suite room. The sink is out in the bedroom which is ackward if you nee... | 2 | null |
I didn't want to be here!
OK, my experiences are not exactly normal of the hotels guests but here goes... i actually booked at the Adelaide Hostel 2 blocks away but becuase their private rooms were full I was given a room here instead. At first I was like WOOP WOOP! hotel at a hostel price, but after that it kind of su... | 2 | null |
Next..........
Stay in Hyatts all the time. My three nights were three nights to many. From the check in to the check out, the room, and the places to eat were below average. There was no customer service or attention to detail. The showers lacked water pressure and didnt get hot no matter what time you took a shower.T... | 1 | null |
Thanks for Your Northern Hospitality
As a hospitality and tourism professional, I understand the importance of good, friendly customer service. I want to especially thank Adam, Muriel, Goldie, and Marianne for their service and keeping me laughing. They made my stay very enjoyable after my hectic business meetings and ... | 5 | null |
Great location
We changed hotels at the last minute because of the health issues at the JW Marriott. The Marriott operator lead us to believe we could have a waterfront room, on a high floor, possibly a suite due to the problem at the JW. Sorry to say, that did not happen. We received a room facing an alley on the 9th ... | 4 | null |
Very nice hotel
The hotel was very nice and clean. The service was excellent, especially at the front desk. Everyone was warm and friendly. The hotel is very conveniently located with many shops, stores, and restaurants nearby. The rooms are a little small, so are the bathrooms, but they are still still doable. You can... | 4 | null |
BEWARE OF BLDG. 600
Weddings & Noise is the name of the game. The top of building 600 is the ballroom which thumps music throughout the building till midnight. Desk staff is not helpful. Had to move rooms halfway through our stay to the other side of the resort to escape the ballroom noise. Then the new room had people... | 1 | null |
Twearker/Hooker heaven!
Being it's a dog friendly hotel is the only reason I stayed. The rooms are old/dirty/dingy & creepy. When I pulled up the cops were there busting a Meth lab in a winnabego in their parking lot. The street along the hotel has winnabego's lined up and down it with people living in there. It's on a... | 1 | null |
Horrible and useless
This is one worst place I have ever stayed at. I gave 1 star since its close to downtown (I cant give a 0 star anyhow :) ). The service was good and accepted to change my room to upper level. But the room had stinking cigar smell (It was a non smoking room btw). I know days inn has been a good plac... | 1 | null |
Awesome staff, needs updated
The staff was very nice, however the rooms were a big disappointment. They need updated, ceilings were "cobbwebbie", mattress lumpy, pillowcases wrinkled, smelled of cigarette smoke, even though "no smoking" rooms. Breakfast was nice and food good. Pick another place. | 2 | null |
Disappointed
I have stayed at 5 Kimpton Hotels on two different vacations this past month and have stayed at a few others. They are always great with customer service which is why I was so disappointed with the Palomar LA.
Things started off badly when the person at check in was just unfriendly. She seemed to get parti... | 1 | null |
Great Little Place
We had a number of people in the hotel while attending a convention at the LA Convention Center. Everyone agreed that this is a great little gem in the heart of downtown LA. Very funky, welcoming, boutique vibe. The staff are SENSATIONAL! The rooms are small, but that is true of most boutique hotels.... | 4 | null |
Great location. Beautiful Hotel. Great staff
Wonderful hotel, swank. Great staff. The hotel has as luxurious feeling and all rooms have a balcony. The executive lounge had a fantastic breakfast (high quality bakery and plenty of fresh healthy options).Hilton offers also high end toilettries that make the stay even more... | 4 | null |
Average Conference hotel in good location
Difficult to beat the location, public areas good but in places looks as if some work will be necessary sooner rather than later. Rooms very good, large & clean, usual rip-off for broadband but an amazing $7++ for a bottle of water by the bedside!!!! Again one or two parts of t... | 3 | null |
loudest hotel i have ever stayed in
we have just returned from new york this was our second visit this hotel was clean and tidy but the doors in the hotel room need to have something done with them they are so noisey its unbeleivable we stayed on floor seven with a upgrade from the receiptionist when we checked in we d... | 3 | null |
Kenny and Santos are FAB but not the hotel :(
On first glance the hotel looked promising. However, the room my husband and myself were given was severely 1970's - wood chip paper would you believe! No inbuilt air conditioning only a noisy air conditioning unit, bathroom adequate, small room, no safe,
As my husband has... | 2 | null |
Great stay
Rooms were great, got a coffee pot in the room if requested. I had a mediterranean king and it was very spacious. Not much of a view, which was disappointing but the room was good. Had a fridge in it which was helpful. Also a jacuzzi tub. The complimentary wine hour was very nice. | 4 | null |
Did not provide in room Wifi as promised, inconsistent stories to me and to Priceline, general rudeness
Booked a room with in-room Wifi because I needed in-room Wifi.
Got there and they told me that there was no in-room Wifi because of renovation. I complained and they told me there was no solution.
I complained to Pri... | 1 | null |
A cozy, warm and romantic spot
The White Swan Inn is in a great location, close to both attractions and transit to points all over the city. The entire staff was helpful and courteous. Andy typified their attitude; he met us with a smile and offered us detailed advice on what was happening in the area every day.
Our ro... | 5 | null |
Old, damp and souless.
The reception and lobby are dated, the beds were comfy but the bathroom was so damp and dirty that I wore my flip flops while in there. The bathroom walls were damp and had rust and mould stains, the carpet smelt damp and this ruined a hotel with nice and helpful staff. I got the impression this ... | 1 | null |
I will not return
The cold water offered at check-in and pleasant staff were nice touches. However, noise & location are key factors. I am not a very light sleeper but I chose a suite at this Fairfield so that the A/C fan that's often noisy at Courtyard Mariotts would not be right in the bedroom. Sure enough there it w... | 2 | null |
Will not stay there again
We had a terrible experience at this hotel recently. There were large flying bugs in our first room. They moved us to another floor and we also had the same bugs there. Our keys never worked, and we spent a great deal of time going back to the front desk because we couldn't get in our room. We... | 1 | null |
At home away from home
We have stayed at the Rancho Bernardo Inn several times, the most recent being for a family celebration with our kids and granddaughter. In a word, the RBI feels like home. From the minute you step out of your car, through registration to checkout, you are treated as welcomed guests to a family w... | 5 | null |
Wonderful Resort in Northeast San Diego County
We stayed at this wonderful resort, along with our extended family groups and some friends, during the weekend of our son's wedding in October, and everyone had nothing but wonderful things to say about this place. The staff was completely accommodating and kind and wonder... | 5 | null |
Average, Clean Business Hotel
We arrived late in the evening and everyone was really nice, although the front desk person seemed a little annoyed when I asked for a second cookie for my wife. Could have been a long day for her, no harm no foul.
GOOD
We got a room close to the lobby (but even the porter was telling us h... | 3 | null |
florida couple
Our disappointment started when we couldn't find the hotel. The address is on Broadway so you would expect to find some sign of the hotel on Broadway. No such luck. They put in a restaurant which took up the entire front of the building, so the entrance was on 77th St.. I was born and raised in NYC so I ... | 2 | null |
Friendly Staff, Clean Spacious Rooms and Close to the Airport
It is tucked in a street off the frontage road off the highway so get your directions right, since this part of San Antonio is a bit tricky to navigate. When you arrive you would be greeted by friendly staff and soon you are in your room, in my case, today i... | 3 | null |
Well Located Tourist Hotel
In all fairness, I usually stay at a hotel that is more than twice per night, without taxes than we paid for two nights including taxes and breakfast at this hotel. The staff was very pleasant, the location on 55th & 7th is great. Rooms are a bit dated and nothing special and the baths could ... | 3 | null |
Old hotel with very rude staff .
Old hotel , they cold it trendy but it is far away from this. The rooms are so small , the bathroom to , everything is old and smelling. Rude staff , bad management. The had selling out our room , the most expensive one , and they geive us the chippes one , the queen room . No many back... | 2 | null |
Dirtiest hotel I know
Unfortunately had a horrible experience, the room was extremely dirty and it had a really bad odor (stinky feet - moldy - old), probably due to dirt accumulation over the years and also due in part to the fact that the sliding door to the balcony was stuck and didn't open, therefore no airflow. My... | 1 | null |
Only a W in name
I booked at short notice for a convention so the price is crazy and not the point. I was expecting W quality, but it's not. This was a holiday Inn rebranded and nothing about it is W. The bathrooms are tiny. Staffing is holiday inn level. With one exception who ran the breakfast the staff are sour, ine... | 2 | null |
Just an ok property
I only stayed two nights for business and had a late check in. The hotel was just just above average. You can tell they are doing their best to update the property as power washing and paitning was going on to upgrade the exterior. The rooms were adequate, again a little dated and no effort was put ... | 3 | null |
question??
There is a sign on the wall next to the steps going to our room about there being cancer causing substance on the premises.... what the heck is that about??? | 3 | null |
A maze of buildings and oddities
This hotel is a poorly laid out property that requires one to weave in and out through buildings, parking structures, and patios. This is the 3rd time that I've been at this hotel for conventions and I have never enjoyed it. The oddities of this property clearly come from the unconventi... | 3 | null |
NYC Convenience
First of all, when selecting a hotel in NYC, you can't assume you will be getting a gigantic room as you would in many other cities. NYC living and staying is much different. A cozy room is just what they say, cozy. It has a bed, a small closet and small bathroom and this is it.
As far as amenities, th... | 3 | null |
Average property - great service
I stayed at the downtown Houston Crowne Plaza on a work trip in February. The hotel itself is fairly average - but it is clean and the staff (from service crew all the way to the manager) were excellent. Every employee I interacted with was friendly, helpful and made me feel like the mo... | 4 | null |
Magnificent Hotel on the Magnificent Mile
The Drake has fantastic old world charm but manages to still feel hip and relevant.
As soon as you enter the lobby you know that you are in a true classic. The decor is beautiful and the staff very gracious and friendly. The rooms may not have all the electronic amenities of a ... | 5 | null |
All around great
Great location in theater district. A few streets from Times Square. European style so that is small rooms but who goes to New York for a big room? All you need is a good location, comfort and safety. The subway stop is down the street. The staff is nice and very helpful. Only suggestion is to replace ... | 5 | null |
Despite sullen hipsters, the Ace is A-OK
I stayed at the Ace at the recommendation of a friend, and after stopping in briefly at the one in Portland, knew what to expect as far as vibe and feel.
Our room was small, cosy and comfortable with a HUGE original work of art on the south wall. It bordered Wall St on the nort... | 4 | null |
LOVELY.
We just stayed here in July for business. Very nice hotel. Lovely. Spacious modern rooms. Beds are very comfy. The shower is awesome. Very clean room. TV is awesome. Starbucks in the Lobby. The Front Desk staff were all very accommodating. For some reason one day when we returned to our room, it was never made ... | 4 | null |
FANTASTIC NIGHT!
Last min trip to catch a Diamondbacks game and we were just looking for somewhere to stay that was close to the stadium! Boy were we excited to find somewhere that didn't cost more than our game tickets! we only stayed a night and were very happy to see how clean it was. staff was very friendly and inf... | 5 | null |
Always good!
I have stayed at this Red Roof and several others and have always had great service. The rooms are clean and comfortable, and the staff has been friendly and helpful. It is a great place to stay with reasonable prices. I am frequently in Phoenix for overnight trips and usually stay at Red Roof because they... | 5 | null |
Nice hotel- for a 4 star hotel- the service is very poor
The hotel is nice but their service will need to improve. Recently, I stayed here and I checkout from the hotel on Oct 25, 2012 (room no 1121). I left my Juicy Couture black wool sweater in the room I stayed. I called the hotel twice on Oct 26th and 29th. Both ti... | 2 | null |
Very Swank, Great Location
The W Washington Hotel is located near the White House (across the street from the Treasury Building) and within walking distance of Metro Center and several Smithsonian Museums, as well as the Corcoran and Renwick Galleries. We had two adjoining rooms; a king bed in one and two queens in the... | 4 | null |
Horrible horrible service!
This was some of the worst customer service I have ever experienced. One front desk staff member in particular was so rude and so disrespectful that we considered walking out and losing whatever cancellation fees would have applied.
The rooms are small and nothing special; I would definitely... | 1 | null |
If you like the vintage building feel, this place is it.
Everything from the wall paper, to the closet, to the door that takes two men to open, to the tiny sink to the smell reminds you that the building has been there for a while and that the hotel has attempted to keep the original decor. Personally, I prefer a super... | 3 | null |
Disappointed
Our Room was nice but the walls are paper thin. There were two college teams staying in the hotel the same night and the noise was horrible. We called the front desk and that helped for a short time but the loud talk, yelling, giggling, and slamming of doors countinued until early in the morning. In short,... | 2 | null |
OH the Pain...
I would not stay here if you paid ME!
This hotel lies!!!
When I called to confirm my "smoking" room...I was told that the whole hotel is NON smoking. So strike one up for the non-smokers of the world. :(
Not only is it NON smoking, parking is $10 a night, a refrigerator is $10 a night, and they cannot g... | 1 | null |
Change the "T" in "hotel" to "V" and that sums it all up. (Hovel)
Upon arrival first impressions were to check out again quickly, but decided it couldn't be all that bad in the rooms, wrong, it was worse than we feared. Tiny rooms you could barely walk between bed and wall, dirty walls in every room, the wiring was ext... | 1 | null |
Excellent staff is the best I can say!!
I cant believe some of the reviews here regarding this hotel...
The best thing here are the staff, they are helpful and friendly and went out of their way to help us out with anything we needed.
We were a family of 5 my husband and myself and 13 year old in one room, and my fathe... | 3 | null |
party hotel.
Service is friendly. room is clean and big enough.
it was a bit noisy since it next by Venice beach, music from bar stop about midnight.
Air freshener in hotel made me headache all the time, it's lucky they don't use it too much in room.
rooftop bar share the same elevator with guestroom, you can expect to... | 3 | null |
The lobby is beautiful but the rest of our stay was disappointing.
Our room was small and this is an old hotel, which I was expecting. However, housekeeping was really disappointing. No soap in the room, the towels were almost nasty and the carpet really needed cleaning. When we called and requested anything from house... | 2 | null |
I will always come back
I just stayed one night at the Omni Hotel because in the first hotel I wasn't able to close the windows. With the extremelzy loud outside traffik was it impossible to sleep.
This hotel here has very nice staff members. The desk clerk was the friendliest of them all.
She was patient because of m... | 5 | null |
Can't put lipstick on a pig
they tried to put lipstick on this pig of a hotel. Lobby is nice. Staff is friendly and helpful. Rooms are simply awful. There is no other way to say it. Bed rests on a platform on the floor. No dresser. No desk. No coffee maker. No closet. Painted cement floors. Outdoor carpeting in room. D... | 1 | null |
sheets don't fit, refrigerator doesn't work, no fitted sheets, door left open- what next?
checked in to find the refrigerator not working and reported it to the desk. I was told someone would look at it immediately- no one ever reponded over our 3 day stay. We then went in search for some cold drinking water- none of t... | 2 | null |
Like all the Water Features
I enjoyed the water features of the hotel & am sure the chairs on the little patio near the water would've been lovely (too cold one night & occupied another).
Elevators are a little slow & no central stairs that I could find (didn't try that hard).
Very friendly staff.
Quick check in/out. | 4 | null |
Excellent Service
I stayed here with my cousin on our trip across the country and it was great. The staff was very friendly, in particular A.P Singh was extremely helpful. We told him everything we wanted to see in Austin and he gave us great recommendations and made us a map with detailed directions with everything we... | 5 | null |
Great Experience-Super Value
You will not find a better location in Chicago for access to the Magnificent Mile unless you pay double + the going rate for the Rafffaello. Our room was completely remodeled including bath, furniture, TV, and the best bedding we have ever experience. The staff was excellent and very helpfu... | 5 | null |
Paper Thin Walls
I stayed here for business this week and thankfully only had to be there for two nights. The walls are painfully thin, I could hear the newspapers being dropped off in the morning to give you an idea. Also, tvs were very small given the distance from the bed. Just not a fit for me. | 2 | null |
The most horrrible hotel I've ever seen!
We had a trip to NY this September 2012 and booked Wellington mainly for the location and the website where the rooms in the pictures they show looks okay. What would be my surprise... HORRIBLE HOTEL!!!!. The lobby smells and looks so old, the elevator small, old and durty. The ... | 1 | null |
money lost & no response with inquiries
I foolishly had put $60.00 in one of the bureau drawers and when we checked out, it was missing. Inquiries to the hotel brought no response. Other than that, the rooms were clean and the breakfast was great. | 1 | null |
5 Star Hotel Missing Features
Traveled to Hotel Monaco Baltimore (Kimpton Baltimore) for business during 6/25 - 6/28. The location is close enough to walk to the Baltimore Convention Center, and the harbor. This is a historic building that was nicely renovated and well suited for the adult business traveler.
The rooms ... | 4 | null |
Better than the Barclay
This property is a lot better than the InterContinental Barclay - clearly money has been spent on refurbishing it to a higher standard. Rooms are large, clean and modern. The wifi works well in the room. The gym is reasonably well equipped. Front desk service was very good.
Only concern was that... | 4 | null |
Dated but well located
I spent nearly two weeks here recently. The good: Parking is included! (a bargain for central San Fran). Location is excellent, in china town, 10mins walk to the ferry building, 10mins to Union square and 15mins to Fisherman's Wharf/Pier 39. Free Wifi. Coin operated laundry. The bad: Well there i... | 3 | null |
3 stays...and it keeps getting worse
The people that work here by and large are ok, but some have no idea what the quality bar is at a $200/night hotel. The lady that manned the "At Your Service" help line was not able/willing to get me an alarm clock for 1 hour..though she was able to provide a bar of soap! This was o... | 2 | null |
Poor customer service, poor accommodations
We stayed at this hotel with 37 students. You can imagine the amount of money that we spent there. Most of the air conditioners didn't work, there was the terrible smell of mold throughout the building, the cleaning ladies used the stairwell to smoke, the key lock broke late a... | 1 | null |
Worn Out Property with Terrible Beds
Reading this review, please keep in mind I'm rating this place relative to the cost and the image they try to portray on their website. A bit of modesty could help this place have a reality check.
This place was probably nice when it opened, but it just looks tired and dated now. T... | 1 | null |
Beautiful Property, Great Amenities, SPG Upgrades :-(, Pool Area Nasty
I think that sums it all up. The good in detail:
- Beautiful location atop a hill with some good views of the area, this is really the start of the Hill Country!
- Great amenities with a big play area for kids, a very cool pool system, marshamallow ... | 4 | null |
Inn at the Ball Park Houston....beautiful!
I just spent the night at the Inn at the Ballpark in downtown Houston. What an amazing hotel, from the moment you walk into the lobby it is nothing but first class and beautiful! it's decorated like an old library and very warm and cozy. The rooms are so comfortable and decora... | 5 | null |
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