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Old and Worn
This hotel was not expensive and I guess you get what you pay for. It is in need of a face lift. The room was clean and quiet. They had number beds which aren't my favorite. The pool was closed for renovation. The air conditioning control was disconnected from the wall controls so you had to use the contro... | 2 | null |
Amazing staff and beautiful hotel
We stayed at the Serrano from 8th-10th July 2012. As we said the password "slip and slide" at check in, we were given free breakfasts for our entire stay :))
The staff were very efficient when we checked in and the dude helping with our luggage was awesome...especially the fact his nam... | 5 | null |
day bia viet
This Hostel was without doubt, the worst I have ever stayed in. The atmosphere was really creepy and conditions were absolutely filthy, toilets on two of the three floors didn't work, taps didn't work and the bathrooms were grimey and literally had dirt covered spiderwebs in the corner! The showers were co... | 1 | null |
Over priced Poor Quality
The room smelled. I had to buy candles and Febreze. The light in the bathroom did not work and it was not clean. The entire property is old and in need of an upgrade. I would not recommend this hotel and will never stay there again. Our San Antonio weekend was fantastic except for the hotel. Be... | 2 | null |
Family Friendly and Close to Everything
We visited July 6& 7, 2012 with our two children. We were very pleased with the location, size of the room, and the friendly staff. The hop on hop off bus tour ticket office is across the street and convenient to pick up tickets, Times Square is around the corner, and great food ... | 5 | null |
Average Hotel with Easy Bus Access
When arriving at Holiday Inn we pulled up in the drive way and waited about 10 minutes to finally figure out that they don't offer valet service. You have to check in first so you can get a parking stub. The room was standard but nice to have a option of "firm" or "soft" pillows. They... | 3 | null |
Roaches
Came in from a long flight.The heat was not working. Check in and tried to get some sleep. Well, i was awaken with roaches in my bed. Called front desk around one or two am. Person did not offer anything at all.Took my clothes at first light to have dry clean and went to front desk and asked for a refund. Perso... | 1 | null |
Ugh....
Thankfully, we were only in this hotel for about five hours before catching an early flight from SJC. Nondescript, musty smelling, overall pretty depressing. We won't be back. | 2 | null |
AWFUL! STAY AWAY!
Horrible and rude service. We booked a non-smoking room and when we got there the room had clearly been smoked in for years. When we tried to discuss this, the office denied anyone had ever smoked in there and told us there was nothing they could do. They also accused us of smoking marijuana in the ro... | 1 | null |
Hotel building shades pool, great in summer, bummer in winter.
This 80's era business hotel is hard to find for a start. It is in a "office park" that is of the poorest design ever. The parking lot is confusing, dangerous, and it is hard to find the hotel even when you are right in front of it! If your car is smaller t... | 3 | null |
Location great, Hotel rubbish
We stayed at this hotel for three nights and would not recommend it to anyone! The location was convenient for the restaurants etc of Union Square and although it was not the most expensive hotel we could have picked, we certainly expected more for our money!
The room was TINY, just about ... | 2 | null |
OK for budget travelers
This is the second time I've stayed at this hotel this year. It is conveniently located near I-70 & the major north/south Quebec Street. There's lots of retail, restaurants & recreation nearby. Its management is trying to improve things as evidenced by the lack of really undesirable types loiter... | 2 | null |
Excellent choice for being close to EpiCenter and next door to Arena
Feels brand new and lobby looks modern and upscale. Just had a basic hotel room (no kitchen), but that was fine for a one-night stop. 2 Queen set up was large enough and apparently the 1 King rooms come with pull-out sofa.
Free hot breakfast was aweso... | 5 | null |
The second worst hotel I ever stayed at!
The Internet sucks!! My 3G Iphone from Verizon is faster than their Internet speed!!
It is not my computer because first I tried with two laptops and secondly i'm IT Engineer so believe me their Internet connection sucks!! They should fire the company who install their network ... | 1 | null |
Comfort Inn & Vacations made easy - a RIP OFF; NEVER AGAIN!!!
NEVER AGAIN!!! On April 29, I booked a hotel room with Vacations Made Easy for Comfort Inn Historic Downtown in Philadelphia. They charged me $194 for one night. They also stated that the hotel was supposed to have free parking with microwave and a fridge - ... | 2 | null |
Superb location and staff; moldy rooms
I enjoyed everything about this hotel except that the room reeked of mold. I would have thought it was an isolated incident until I read that many guests have experienced the same thing. That tells me the hotel knows of the problem and isn't fixing it. They stick unknowing guests ... | 2 | null |
Needs improvement
This hotel is not the place to stay for a night of comfort. Parking garage has abandoned cars(making you sense there is a safety issue), hotel room had mildew on the ceiling, bedspread had burned cigarette marks, towels were falling apart and shower/in room telephone did not work. Would not recommend ... | 1 | null |
Be aware of extra costs
Nice hotel, very comfy bed, a bit of noise from planes, but we expected that been next to the runway. Nice modern hotel.
However BE AWARE everything costs extra: wifi, parking, breakfast, bottled water. Make sure you check first to see if it is included with the room.
I asked the waitress 3 tim... | 3 | null |
The Very Definition of TERRIBLE
I recently had the misfortune of having to stay a night at the Hotel Pennsylvania and afterwards I thought long and hard on how to put into words just how terrible this hotel was. I'm afraid my words won't do this abomination in the heart of NYC much justice, but I will do my best.
We ar... | 1 | null |
Midtown perfection
A must for Midtown, room was up to date, clean and efficient, electrical outlets! great wifi, awesome comfort. On top of that a great bar, and a subterranean hideaway.
Safe, helpful staff, great location as well. HIGHLY recommend. | 5 | null |
Good, not great.
This is the largest JW Marriott in the world. Knowing this, I was expecting to be wowed by the hotel. I wasn't.
The hotel and complex is large and aesthetically pleasing, but the rooms are seriously lacking. They're just normal hotel rooms. Even as a Marriott Platinum member, we couldn't get a suite o... | 3 | null |
Small, but new and clean, great location
Pleasant surprise: the room I got was completely new and renovated. Very small though, but on a business trip, alone that's no problem.
Nice bed, clean, nice bathroom, new tv & audio, AC working. What more do you want from a NYC room, where you only will be sleeping. Great locat... | 4 | null |
BEWARE! This hotel will try to rip you off.
I booked one night at this location this past weekend through Hotwire for a pretty decent price. A few days after checkout, I checked my credit card statement and noticeda charge for $47. Not knowing what this was for, I called the hotel and asked for some clarification. Afte... | 1 | null |
Mainly the location
This hotel has an excellent location on Fisherman's Wharf. The hotel definitely needs some refurbishment especially the wallpaper!! The oudoor fireplaces are really nice and original. The breakfast buffet was good but way overpriced. The staff were good and polite. Again the location is the thing ab... | 3 | null |
Dirty & Poor Service
The hotel was dirty. Not just old, but dirty. They need to vacuum the rooms, the pub, the common areas the gym. Also they never had enough people at the front desk, if they would have had a concierge then maybe the line at the front desk wouldn't have been so long. I realize I only paid $119 a nigh... | 2 | null |
Nice overnight stay
We travel frequently and had an overnight in Philly and a visit at the Philadelphia Museum of Art on Sunday. We really enjoyed the proximity to good restaurants and other attractions. Had a kitchenette in our room which was convenient for a breakfast of bagels and fruit that we brought along. It wou... | 4 | null |
Nice friendly staff
I have just stayed 7 days at the Marcel. The room was a funny shape and I felt claustrophobic. The air conditioning was extremely noisy but without it you couldn't breathe. The staff were excellent, very helpful no complaints there. The shampoos were only filled up once the whole time we were there ... | 4 | null |
US Grant is a great place to stay in San Diego
We just returned from San Diego and stayed at the US Grant. This property is part of the Starwood family and is called their Luxury Collection. We stayed on the 10th floor and had a great view of the city. The rooms are nicely appointed with comfortable beds. The bathroom ... | 4 | null |
Good Location
Arrived early for our check in to find our rooms were ready, which was a huge plus, the reception staff were friendly and helpful. After just having been in a larger hotel in Vegas we found the rooms at the Chancellor to be small but perfectly formed. There was always free coffee water biscuits and fruit ... | 4 | null |
Great for a Redsox game, nothing else
Right down the street from the Green Monstah! Great for a game. Little else did we like. Room was big but nothing really in it. Had room 512. Overlooked Fenway. tv was a small tube tv. Table it sat on looked like something I sent to Goodwill 10 years prior. No dresser for clothes. ... | 2 | null |
DON'T KEEP THEIR PROMISE
My wife and I showed up for a reservation and the reception wouldn't let us check in with just my ID because my wife forgot her ID at home. She promises that Cecil hotel wouldn't charge “no show” fee through booking.com. Yet! they did. I contacted their book keeping department and again promise... | 1 | null |
Classy Joint on the Gold Coast
Waldorf/Astoria (now part of the Hilton Group) took over management of this hotel about 5 months ago. Previously it was the Elysian Hotel, which is the name we needed to use for the cab drivers to find it. It is perfectly located just off Rush Street near the north end of Michigan Avenue.... | 5 | null |
Good location if working on Wall Street - otherwise, stay away
I am a business traveler and go to NYC nearly every week and have stayed at this hotel 5 times. I'm finally done with it!
First stay, the television and HD connection didn't work and the shower door was missing the plastic (?) to seal the water from seeping... | 1 | null |
Rich History - Modern Hip Rooms
What an amazing little gem of a place!
Found this place on a whim - had no reservations and got a decent rate.
This is another fine example of how an older hotel is revamped into something hip & new!
Each room is decorated with an eye for design & detail. Very clean & modern.
The hotel h... | 4 | null |
Great location for the Capitol and National Mall
We didn't actually choose this hotel. My husband had a conference, so we stayed where the conference was being held. It turned out to be a wonderful location for sightseeing. Very nice rooms, beautiful lobby...really nice door people. We'd stay here again without a secon... | 4 | null |
Beautiful hotel
The Palmer House Hilton is a beautiful hotel in a great location. The lobby is breath taking and offers a couple different bars, including Potters Lounge, which are classy.
The rooms are very clean and comfortable. I found ours to be a good size. One thing I loved about the bathroom is it had a long sh... | 4 | null |
Not worth what I paid
Overall, this hotel is nice. But, hardly worth the $200 a night I paid on a recent one night trip over to the Houston area for a football game. I had high hopes to stay at the visiting team hotel to truly make it a fan experience. I called numerous hotels who told me to check with the Hilton Ameri... | 3 | null |
All the Basics
I really like staying at Sheraton Suites (why aren't there more of them) when I need a no-frills, but decently appointed, spacious room. My family stayed at this hotel twice this summer for several days each time. Having the suite worked out well. On the second stay, we found the room had not been cleane... | 3 | null |
Classy, great night's sleep
This hotel is right in the heart of downtown Indianapolis. The front desk staff was exceptionally helpful. The feature was the room quality - cleanliness and quiet. An excellent night's rest! I was travelling for business, but I would stay there again for vacation as well. | 5 | null |
Ideal location
Nice 4-star hotel in middle of the shopping area - Apple Store, Abercrombie&Fitch, Neiman Marcus... Cable car near by. Everything nice, clean and working. We especially appreciated the complimentary bicycles. | 4 | null |
Crowne JOKE
This hotel was the worse place I have ever stayed. First, when I checked in guest services failed to activate or even tell me about the key card for the parking garage. Upon leaving the garage, I had to pay $41.00 when I thought the charge was $23.00 a day (which is outrageous and not worth it because there... | 1 | null |
Incredible lack of service
My wife and I stayed for three nights last week. The Sheraton was chosen since it was the hotel suggested for our school reunion. The hotel experience was very disappointing. By far the biggest problem is that they did not send anyone to make up our room. The first morning we left at about 9:... | 1 | null |
1st Choice, Always Marriott!
This stay was nothing less than exceptional. From the greeting, to the early check in, to the complementary breakfast everything was wonderful. Staff was very helpful in helping to suggest great restaurants as well as call ahead for transportation to restaurants and the airport. Would 100% ... | 5 | null |
embassy suites san diego not a 4 rating
Currently staying at the Embassy Suites San Diego. Mixed review at this point. On check in I asked the desk clerk if my Honors Points number showed. She stated no and did not offer to look the account up and credit. Minor point, but as there was only me to deal with this, it shou... | 3 | null |
Kudos from an "Oldster"
I am not a wealthy woman, I do not have business accounts , so this hotel selection was a definite reach. Turning 60 deserved a celebration but when trying to book online for only one night, a Saturday, Christmas Season, the site displayed no vacancies. I decided to call the hotel directly hopin... | 5 | null |
A very nice place to stay...even if I would not want to live there!!(Dallas that is)
Stayed in the Hilton Anatole for 3 nights a couple of weeks ago. Overall was very satisfied with the stay. Nice clean place, lots of room, lots of parking. One word of warning. Make sure you don't get stuck in an inside room in the tow... | 5 | null |
Front Desk
Always stay here during my trips to Seattle (about twice a year). I've been a Marriott Platinum member for 4 years now. They almost always upgrade me to a corner suite. Rachel at the front desk was very nice. Although did not get the upgrade this time due to availability, she provided breakfast vouchers for ... | 5 | null |
Great place to stay
Clean large rooms.Happy hour -Free. Very nice breakfast -FREE. I dont know how they do it. Staff friendly. Great location for us. Wifi slow. But other than that it was just great. A very good value for the money. | 5 | null |
Just okay
Said on a business trip so the room expense was reimbursed. The lobby was very nice and staff helpful. The rooms were small which is to be expected in the city. The bathroom could have been cleaner. The room could use some updating, it looks a little old and worn.
Very convient and safe location.
Was okay esp... | 3 | null |
Amazing People Work There!
From the moment I set foot in the Westin San Diego, everyone was SO INCREDIBLY NICE I couldn't believe it ... Seriously, efficiency and kindness must be job requirements there because you just don't get that everywhere.
In fact, it's a rarity! From the moment I checked in, Gentle was at the ... | 5 | null |
Perfection
From start to finish Night Hotel delivered in every aspect. Great staff, ambiance, and overall service. I stay at hotels frequently for work and I must say anytime I'm in NYC, Night Hotel will be my first choice! Night Hotel delivers modern standards of what a hotel should be. | 5 | null |
Never again
Without a doubt the worst hotel we have ever stayed at for the money. At $400 per night we expected something a little better than a Motel 6. Having just come from the Ritz Carlton in Laguna Beach (which was cheaper) we were completely let down. The room was OK but the bathroom was disgusting. We couldn't w... | 1 | null |
Your better off sleeping in your car!
My friends and I went to a "Chargers" football game and wanted something affordable but decent place to stay the night. The first red flag was while checking in the lobby was full of people complaining about the motel. This lady standing behind me said, "If your checking in your be... | 1 | null |
Stranded at Airport
I was on standby from Chicago and was bumped from the last flight to New Orleans. It was 10:00 PM and the next flight was at 6:00 AM. I was stranded for the night. I called several "reasonably priced" hotels but none could pick me up at that time.
When I called TravelLodge, I was told that they wou... | 5 | null |
Poor Service, small room and internet charges
We were not impressed. The room was small, the air conditioning very noisy, the staff behind reception were surly and were incapable of printing out our boarding passes despite several attempts and what is worst THEY CHARGE FOR INTERNET ACCESS. This is disgraceful and why d... | 1 | null |
Never Again
Booked for 3 night stay. hotel looked great online. Asked for a King bed due to the fact that I am 6'4" - booked in September. Arrived from LGA, very friendly staff, nice lobby. Went to our King suite - very, very nice, until we tried to look out the windows. All 3 were boarded up with plywood and 2x4s. Wen... | 2 | null |
clean , spacious rooms
Clean, spacious rooms in a deteriorasting neighborhood, Helpful, corteous desk staff, Lots of explicit extra rules on arrival ( $20 extra if a second person stays in your room; major hold placed on your credit card, maybe a dozen such even for prepaid ooms) No common area to speak of. Parking but... | 3 | null |
Outstanding Hotel with Five Star Service
This is a truly outstanding Hilton Garden Inn. Our room looked exactly like what is shown in the photo. It was nicely updated with very nice furnishings. The room was also very clean and comfortable. The television had over 50 cable channels, which is rare for many hotels these ... | 5 | null |
Clean, peaceful and great stay!
Rooms were clean,air conditioner worked well,the maid service very good,location perfect for our needs. The staff was very helpful, and professional. Again, staff was really helpful. Has a great location. Look forward to another stay soon. | 5 | null |
4-star minus 4=big fat ZERO!
My family and I stayed at the Hyatt on Wacker Dr. on March 27, 2012. We were excited about the great price we got for your 4-star hotel through priceline. Unfortunately, we were not impressed. In the past, we have stayed at the Hyatt in downtown San Diego for spring break on the Marina, but... | 1 | null |
A Real Downtown Find
This is truly a great location and a gem of a hotel. This hotel will meet all your expectations. The service is fine. The rooms are fine. There are minor glitches like running out of umbrellas. Hey!I It's NYC, You can always pick up one on the street for a few bucks. I don't know what the bad revie... | 4 | null |
Thought I would give it a try, and was sadly disappointed.
The Milford had been on my radar for places to stay for a while, mainly because of location. It is centrally located, but for what I paid for the room, which was renovated, and tiny, by anyone's standards, I would not stay here again. Not good value, by any mea... | 2 | null |
Disappointing
I don't write reviews often, but on this occasion I thought it was appropriate.
My husband and I stayed here for one night in June 2012. We had purchased our accommodation through Qantas Airways and our booking included complimentary breakfast. Our hotel voucher stated this in writing. We received our com... | 1 | null |
Qualify, clean, affordable
This hotel has a great location-close to major freeway. Restaurants are around. Hotel is very neat and clean. Staffs are polite, nice, and very helful. Price is affordable-value... I will comeback!! | 5 | null |
Hotel Beacon Review, UWS NYC
Great location, wonderful rooms - great size for the city. Wish they had loyalty reward program as we plan to stay there 5- 6 times a year for the next three years. Having kitchenette with Fairway Market and it's great food right across the street is very convenient and helps to keep costs ... | 4 | null |
Good location - but lots of rough edges
I stayed with my family the week of March 11 and was looking forward to it initially. The property has a great location right on the bay overlooking the Midway and the staff was really good with information and even a call from the concierge before we arrived. Once there though i... | 3 | null |
Basic Hotel
It wasn't worth the money to me. The lobby and bar does have a sleek and modern decor, but the rooms are extremely small. It reminded me of a college dorm, but smaller. I guess, it's suppose to be european style. The staff was friendly. The free hotel shuttle never came but he hotel reimbursed me for the ca... | 3 | null |
Don't stay at the Hyatt Regency Phoenix
I stayed at the Hyatt Regency Phoenix for two nights to attend a conference. I had paid extra for the business package. My room was tiny, and the window faced a wall. The linens on the bed were old with large holes. Someone used the ironing board as their dinner table, and it was... | 1 | null |
Bare Minimum!
Opened door into the room and it looked like we were in the bathroom. Door had no stop and opened into a mirrored closet door. Thankfully it did not break. Old, dirty carpet, Bed looked fine. No microwave, refrigerator, coffee, or breakfast included. Over priced for what you get. At check in they did not ... | 2 | null |
Simply Bad Costumer Service and a bunch of I’m sorry but we cant fix our mistake
This hotel is next to a fire station, who works overtime at night. My room was on the 7th floor and I think they would go out with their sirens blaring about every two hours all night long.
Furthermore watch out if you need to make change... | 1 | null |
Great business hotel
The Revere has a great location. It is within easy walking distance to either Boylston or Arlington 'T' stations and is a block from the picturesque Boston Commons. Hertz is a half-block away. There are great restaurants nearby.
The hotel doesn't look great from the outside but the lobby creates a... | 4 | null |
A newly renovated dump
Despite recent renovations the sink backs up and drains slowly, the toilet drains slowly,
and the bath tub grout is mouldy. The desk chair seat is stained.
I'm here after surgery at the UTSW Med Center and can't deal with other people's dirt.
The lobby/atrium is all hard surfaces which forms a hu... | 1 | null |
Grimy Hotel
We stayed here for a quick overnight trip. It was okay. The rooms need a complete clean-down. Everything was pretty grimy and dirty feeling. Carpets need to be replace, they have stains everywhere. Walls had writing and scuff marks on them. Sinks needed new sealant around the base. Bed were like sleeping on... | 2 | null |
Staff members friendly and helpful.
All staff members at the Wild Oak Ranch were friendly and helpful. Our room was comfortable and we were able to enjoy a week of relaxation despite the construction noise from nearby properties. One problem that we did encounter involved internet access in our room - there was an appa... | 5 | null |
Great hotel!
Great location, very close to Times Square and Central Park. Nice, spacious, comfortable rooms. Helpful staff. Breakfast is decent, the lines can get very long at peak times, so best to come early or a bit late.
The room walls are, I presume, of typical standard, but sometimes you can hear other guests. I ... | 5 | null |
Lancaster review
The black woman that ran the front desk was HORRIBLY rude. The smell of the sewage is getting worse. I will not stay there again until you get that smell contained and it smells healthy. | 2 | null |
Good location... decent rooms... some weird stuff too
OK The hotel does have a good location, just adjacent to several theaters, plenty of bars and restaurants within a 5 minute walk so if that's what you're looking for this works.
However the hotel has no restaurant (although there clearly is a sign where one likely u... | 3 | null |
Not worth it
I'll start out with the positives: nice employees, excellent location.
Yeah, that's it.
We went for Valentine's Day (random hotel stays are awesome) and paid entirely too much despite being a HHonors Gold member. It was cool though because I got upgraded to a "high floor, city view" room. What they neglect... | 2 | null |
N/A
The bar was never open in the lobby. I was charged twice for my stay. Other than that the location was good for what we were doing. | 3 | null |
Disgusting bathrooms!
Oh, yuck. We were booked here through a USAirways voucher late on a Sunday night. The first room had a plugged toilet - fortunately I noticed it before I attempted to use it! The next room had a dirty, chipping whirlpool tub that was stained - we just couldn't even use the shower. At 2:00 a.m., I ... | 1 | null |
Amazing place to stay
The service at the hotel is wonderful from the front desk to each individual I spoke with! We booked two rooms and both were terrific! Don't hesitate to stay here! Great location! Lots of restaurants within walking distance and shopping at your doorstep. | 5 | null |
Perfect place to kick-back
I stayed at ZaZa Dallas for the weekend in between business trips. Overall experience was excellent.
Staff are extremely friendly and accommodating at all levels and couldn't do enough to assist any request.
Rooms are spacious and well equipped. They hide the ironing boards under the beds (ju... | 5 | null |
DO NOT STAY HERE!!
DO NOT STAY HERE! We stayed here in mid-May with a large group of students visiting Washington DC. It was our worst hotel experience ever...by far.
There was an intense bed bug infestation in Room 317 the first night; bed bugs were on the walls and sheets with both occupants waking up with multiple b... | 1 | null |
palomar Hotel-San Diego
The location of the Palomar is good and bad. It is within walking distance of so many places-right in the heart of the downtown area but it's also in the historic homeless area. You have to be so careful .
The room was nice but the refrigerator wasn't working and there wasn't any ice machines on... | 3 | null |
Friendly staff, horrible corporate and billing policies
The good: Excellent ambiance, wonderful restaurant, great interior design, easy-to-use website, and very friendly, professional staff. In fact, was I still running my own company, I'd hire any of the front desk staff on the spot.
The bad: Hidden charges, confusin... | 1 | null |
Great hotel, great location
The staff were excellent apart from the weekend woman who looked after the breakfasts. She was not at all friendly, and in some instances that I witnessed, she was downright rude. This was weekend of 8th and 9th Sept 2012. The lady who was on breakfast duty on the Monday 10th was 100% differ... | 5 | null |
Acceptable in a handy location
Location: great - easy walk up 5th Ave to all the shops, to Times Sq, Penn Station, museums
Room: small, average decor, clean, Wifi variable, not noisy and we didn't have a high-level room
Bed: best part of the room, very comfortable
Bathroom: small, water pressure not great for a girl w... | 3 | null |
Desperately in need of a refurb
We stayed at the Embassy Suites the weekend of UT graduation. The hotel was very busy. Unfortunately, one of the four elevators was down the whole weekend which slowed moving from the lobby to your room and visa versa. We stayed on the 2nd floor but could not find a staircase that would ... | 2 | null |
Nice but needs updating
My husband and I recently stayed at the Huntington Hotel. The best thing I can say about it is: it's nice. Nice in that the people are friendly and on top of everything (even room service which I think a lot of hotels struggle with), but our room was very dated - clean, but dated. Paint peeling ... | 3 | null |
Where to start??? Worst hotel ever!
Plese look at the pictures, The first picture is in the shower, I cleaned one spot and then took the picture. The second picture is what the shower looked like when we checked in. Third picture is of the fixture in the shower. No this is not a joke! Fourth picture is the A/C now look... | 1 | null |
Amazing hotel!!
Recently stayed for a conference in Dallas. Loved this hotel! The decor in the common areas and in the rooms was beautiful. Very chic and sophisticated, but also cozy and comfortable. Took full advantage of the chair and ottoman in the room. Beautiful Dallas themed artwork. Several very thoughtful touch... | 5 | null |
Nothing fancy
This is a good place for a night or a couple of nights,east access to freeways.will not be staying there again was not as close to where i was going the place is kind of dated older bathroom fixtures. | 3 | null |
New, good Service, inexpensive
I stayed for 16 days in a double BR suite. Kitchen fully equipped. But breakfast and Dinner offered as complimentary service ( nothing special, but ok ). Rooms clean and large. Service friendly really caring. BBQ place if you want and a fire place outside to chill out. Gym a bit underequi... | 4 | null |
Pricey but nice
Stayed one night on a business trip to meet with a nearby client. Rooms were available for early check in, which was nice. Spacious, lots of natural light, comfortable beds. Hotel is walking distance to a number of restaurants and bars right on the water. Quick easy cab ride from the airport. Lots of co... | 3 | null |
Great Hotel, but watch out for all the little fees
This is the second time we've stayed at the Nikko for a conference. The hotel is beautiful and the rooms are very nice with comfortable beds and good water pressure. The breakfast buffet is amazing as well if you can snag a room that has that rate. It's not worth it if... | 2 | null |
Disappointing and Dirty
Just checked in and encountered the least friendly, uninterested front desk clerk in history! I mentioned my upgrade which the hotel promises for posting on Facebook which he barely acknowledged before saying he had a "slightly better room" available! WOW- talk about a marketing disconnect! Proa... | 2 | null |
Great Hotel, Great Location, Great Resort Amenities
Instead of staying at an airport hotel for a recent conference, we got a great deal online for 4 nights at the Hyatt Grand last week.
Considering the price we secured for the room, the parking (in-line with comparable hotels downtown) and other pricey amenities were o... | 4 | null |
"The Pierre" but NOT a Taj Hotel
If you ever experienced another Taj hotel you better miss this hotel out. You will be very disappointed because of some poor professionals and the lack of the “Taj spirit”. Unfortunately, I was misled by some of the Internet comments praising this hotel but I must admit: Gentlemen, guys... | 2 | null |
I am probably being generous
It is a nice hotel and in a great location. BUT - the towels were thread bare (not IHC standard) and I had to ask twice for the room to be dusted because it was awful when I arrived and then after I complained it was still bad. Finally, they got the message and actually did a full dusting o... | 4 | null |
BEDBUGS!!
Do not stay at this hotel. The service was poor, the streets below us were noisy at night and they did not offer what they said they would with the package that we bought. To top it off, we brought bedbugs home with us. While the management claims they did not find any upon inspection of the room we stayed in... | 1 | null |
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