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Great location
Was in town for an event at the Time Warner Cable Arena and this hotel was the perfect location. Not only is it close the arena there are an numerous restaurants and bars within walking distance. The room was clean and as one would expect from this chain. The room was quiet and I did not hear much noise ... | 4 | null |
You pays your money and takes your chances
Chicago is an expensive city and looking at comparative pricing, agree BW Grant Park is reasonably priced. However....
1. Room booked through PriceLine one month prior as BW Grant Park could not provide contiguous room booking. Was suggested by BW to try Priceline, etc who had... | 2 | null |
Very nice!!!
I stayed 2 nights and was pleasantly surprised at the friendly service and immaculate surroundings. My last stay at a Holiday had not been a good one.
I was greeted with a goody bag and a smile.
The shuttle to the airport was on time the next morning and off I went, rested, well-fed and happy to catch my ... | 5 | null |
If you like styrofoam
We picked this hotel because of its convenient location, with easy access to the main expressways west of Austin. The rooms are large and clean and the staff very helpful. So far so good.
But quite a few disappointments. The hotel advertises free internet, which is true, but most of the time acces... | 2 | null |
Kona Kai, San Diego
We go to San Diego every year and we love to stay at the Kona Kai. It's a beautiful hotel with an excellent location, close to area attractions. The staff and management are top rate. Everyone is so friendly and willing to help in any way they can to make your stay pleasant. I want to recognize Mike... | 4 | null |
I won't be back!
I have stayed in many hotels, and this one is by far the worst! The floor in front of the elevator was dirty and sticky, the tub had a ring (indicating it was not properly cleaned), and cracks in the ceiling. If I plugged in my phone for just a few minutes to charge it, my charger became very warm! I j... | 2 | null |
Great Views of San Antonio
This is a large convention hotel located adjacent to a downtown shopping mall, the River Walk, and just a few blocks from the Alamo. This is a large tower on the edge of downtown (in the direction of the Tower of the Americas) and my room had a beautiful view of the city. The room was large w... | 4 | null |
Customer Care / Amenities (May 22-26, 2012)
This was our first time in Phoenix. From the moment we checked in, every member of the staff made us feel at home and made a special effort to make sure all our needs were met - The Front Desk, Restaurant Servers, Bellmen, Car Valets, Maids and Bartenders. Special thanks to A... | 5 | null |
Very Good
Staff was great! Reserved a "city" view but wasn't available. $35 to park daily, and had to wait 30+ minutes for them to retreive. | 4 | null |
Margaret fixed it
We recently (Labor Day weekend) scheduled a family vacation at the Intercontinental. They are 6 in our family and we arranged for 2 rooms with a roll out bed to accomodate all of us. We made this arrangement with Expedia. Imagine our dismay to get to the hotel and discover that Experia dropped the bal... | 5 | null |
Good location, good value
Conveniently close to Port Authority Bus Terminal, the reason we chose it, and to Times Square. Very quiet considering central location. Good sized, comfortable and clean rooms, instant hot water, wi-fi that worked, friendly staff, a quality hotel at less than average price for such quality. W... | 5 | null |
Best Michigan Avenue Value
Still the best Value near Michigan Avenue, I love the James. Welcoming front desk staff, fantastic bell staff, smart guests. Easy to overlook the need for a facelift because of location, staff, appointments, and excellent rates. Best features - outlets where you need them, lighting controls w... | 4 | null |
Horrible stay
This hotel was horrible. It was dirty and had a terrible smell. The air conditioner was covered with spider webs. The carpet was filthy. There was a 1 inch gap between the top of the door and the frame of the door. Filthy, dirty smelly..that best describes this hotel. | 1 | null |
Great location and great hotel
My wife and I stayed at the Lenox the week before this year's marathon. We quickly saw Boston transformed in preparation for the big race. The Lenox really is a great hotel in an outstanding location. The Prudential Mall is half a block a way, Atlantic Fish Co is nearly across the road, C... | 5 | null |
Gem of a hotel off University
This hotel has been recently renovated and features modern decor and super friendly staff. I reserved 2 rooms during a busy weekend (almost all hotels in downtown were booked) and I was pleasantly surprised at the quality of the Fairfield Inn. The bed was SUPER COMFY - nothing like typical... | 5 | null |
Perfect !!! This is how a Hotel is supposed to be run
I was stranded at ORD and had to make a last minute reservation. I needed a late checkout also. The staff was extremely helpful. I needed items because my bag was being held hostage by United Airlines (Do not fly them !!!!). The staff was able to accommodate all of ... | 5 | null |
Cavernous room needed furniture!
The location of this hotel is excellent for central Philadelphia, is very close to our office and close to shopping on Market St. My room was huge, with the King beds dwarfed by the large empty space in the middle of the room - it felt like it needed some furniture, and could easily hav... | 4 | null |
Great location; great hotel!!!!
The hotel was clean, comfortable, close proximity to everything; and above all the staff was beyond friendly. I was very satisified with our stay and will be staying at this hotel again when we return to San Antonio. You can tell that all members, from the front desk clerk to the valet t... | 5 | null |
Perfect Girls Weekend
I recently stayed at the Essex House with my two college-aged daughters. We stayed in a Manhattan Suite facing Central Park. Everything about our stay was perfect. We checked in at noon on Friday and checked out at 3pm on Sunday. The service was impeccable. According to my daughter, the pull-out s... | 5 | null |
good location and friendly staff
booked for a week a room with city view facing the empire state building ,which i got in my 3rd day and it was a very nice view of the uptown buildings.the first room was quiet small(really small) that i could hardly manage the space to store my luggage.the 2nd room was a bit more spaci... | 4 | null |
Would not stay here again
I chose this hotel to finish off our around the world trip as Hollywood/LA was our last stop before heading home... We were very disappointed!
We arrived late after our flight was delayed only to encounter a young lady at the reception called "Mickey". We didnt even receive a hello or welcome... | 2 | null |
DISGUSTING!
I opened the door and the smell of mold/decomposition was beyond horrible!!! I could not even set foot inside of the room!!!
I took over an hour to move us into another room, which only had a King bed in it (we reserved a room with 2 queens). There was an empty room with 2 Full beds in it, but I was told I ... | 1 | null |
Location trumps problems
This property is in an awesome location. Across from the Convention center, walking distance to major shopping and the bay area tourist locations. The gaslamp area is full of great bars many with live music and supurb restaurants. Holloween was really great.
The loft room we stayed in was a cor... | 4 | null |
Clean, great breakfast, comfortable accomodations
Great small hotel. Comfortable rooms. Clean. Great breakfast buffet with lots of variety. Excellent value for the price. Very courteous front desk staff. Good location in East Memphis. We would stay there again. WiFi worked great and was complimentary. A very practical ... | 5 | null |
Nightmare in D.C.
We chose this place because of its location but came to regret it. The BED BUGS were disgusting and I picked up a case of head lice, also. It's been hell trying to clear all that up now that we're home. I should report them to the health dept. Don't make the mistake of staying there. | 1 | null |
Nothing good to say
When I visit Houston, I usually stay at the Sheraton Four Points a few blocks away from this property. However, as the SFP was sold out, I stayed here. Having recently stayed at the fine ESA Deluxe in the Medical Center area, I had no concerns.
I was wrong.
To begin, the place is filthy. Not only ar... | 1 | null |
Incomparable Customer Service!
From the moment we walked into The Indigo, the staff was friendly and helpful. Cruz, the beverage and food manager, shared his childhood memories of the historic building, and James, the valet, loaned me his personal umbrella for the DAY! The location was perfect for sightseeing on the Ri... | 5 | null |
A nice hotel, yet a bit overpriced
Looking for a nice hotel for a quick stay in San Fran, we chose the Whitcomb, based on the look, location and semi-decent price. There is nothing wrong with the hotel itself. People writing negative reviews must expect a 100 year old building to still look brand new, but it doesn't. T... | 3 | null |
Great hotel
We were really impressed with the outstanding service. The housekeeping staff checked on us twice in a 24 hour period to see if we wanted extra water, coffee, towels, or anything like tissues. I like the fact that the bottled water was free and you could have as much as you'd like. The front desk staff were... | 4 | null |
Not worth the money
We stayed at the St. Regis for 6 nights due to a business trip in the area. Not all of our experiences were negative so we can start with the positives. The entrance is beautiful. The restaurant was quite pricey (well over $300 for very small entrees for 2 people) but the food was certainly tasty. T... | 2 | null |
Good budget choice close to Times Square
This hotel was just as I expected after reading the reviews listed on trip advisor. It's basic & minimal but does the job for a clean and decent place to crash after a long day exploring the city. The reception staff were all nice and helpful. I stayed in a single room which was... | 3 | null |
Back Bay Boston - A touch of old style class
Spent five days in oston staying at the Lenox Hotel. We were a family of four and cannot recommend the hotel highly enough. Our girls, aged 9 & 11 really enjoyed themselves and were treated royally - each recived a stuffed lobster on arrival,
Everything was first class, par... | 5 | null |
Ugh - old and tired
Location is nice...and that's about it. Hotel is old. Room was gloomy and old and in need of help: couch had cigarette burns and stains on it to where I didn't even want to sit on it. Closet had a funny smell - hung clothes in bathroom to avoid having them pick up the smell. Glad I brought slippers ... | 2 | null |
Do Not Go To this Motel, not worth it!!!!
The beds were never changed, they have bed bugs!!!! The washing machine was really bad, dirty, did not wash the clothes long enough!! The pictues on the web are very deceiving the pool is very small and there is no hot tub!! The bathroom had bugs in it!!! The people at the fron... | 1 | null |
We'd stay again
We got a two room suite for $105/night, a very good deal. The rooms were clean and large and well lit - very pleasant. Wireless internet (free) was good, and we appreciated the free USA Today each weekday morning. The locked parking lot seems like a good idea, given the diversity of the locals. Front de... | 4 | null |
Wouldn't stay here!
I've been in and out of the Denver Airport hotels for the past 5 years now - taking the family on ski vacations in the mountains. There are a lot of great hotels by the airport to choose from, but this isn't one of them. The only reason we ended up here was because of our flight being cancelled unex... | 2 | null |
Excellent location, excellent staff, excellent ammenities
We needed a place near the northwest side of the city for a medical conference at a hospital and wanted to make a family weekend trip out of it. The beds were a bit firm for my preference, but that truly is my only negative comment and it really is a personal pr... | 5 | null |
Stayed at one other Microtel, but this one sucks.
My family and I stayed at the Microtel in Palm Coast it was a great stay. When we came to Jacksonville we stopped at this Microtel. My family and I are highly dissatisfied with this motel. The overnight desk clerk did not have a friendly attitude, she was rude answering... | 1 | null |
There should be more hotels like this!
We stayed here for 2 nights and wished that we would have stayed longer. After long days of touring around, it was really nice to come back to a hotel that felt this comfortable. Considering its an old hotel, its very clean, well kept, the included breakfast buffet is excellent an... | 5 | null |
Great Hotel for SeaWorld
The hotel was nice. It was great for a trip to Seaworld and the Beach. Very close to Mission Beach but we went to Pacific Beach which was very nice. Only issue i had was parking lot. very small spaces; other than that very reasonable. | 3 | null |
Can't Even Provide the Basics!
The owner will, I'm sure, tell me I could have stayed at Best Western or Hilton. Yeah, we should have.
The location wasn't an issue for us. We both grew up near/around big cities. When you stay at a hotel in a city, you'll see/hear/smell city life, at all hours, homeless people included.... | 1 | null |
Weekend in San Francisco
The Travelodge at the Presidio is a great hotel located by the Presidio. Overall I would recomend it to people who are not to picky about location, it is close to the Muni and it helps that the Muni does run late.
Pros:
~Extremely Friendly Staff
~Located close to Muni Stop (Union Square is only... | 4 | null |
Enjoyed my stay here!
I really enjoyed my stay at this hotel. The rooms were nice and comfortable. Checking in and out was quick and easy. The breakfast had a nice variety of items. Everything felt new and I really liked that this is a 100% smoke free hotel which is a big reason I chose this hotel. Next time we are in ... | 4 | null |
Too bad it's not possible to give less than 1 star
Dismal, atrocious, and horrible are just a few of the adjectives that I can use to describe my recent stay at this hotel. When I arrived, a guest who was checking-out warned me that they had just turned on the A/C back on and there was no hot water in the hotel. Not go... | 1 | null |
_-10 on cleanliness
The wood floors, phone and bedding were dirty. The carpet is disgusting. The first front desk employee was very nice and helpful. The next shift front desk woman was rude and curt. The cleaning personnel are so short staffed. I feel it is a coorporate problem. Especialy the rude desk employee. | 1 | null |
Complete and Utter Chaos
My family booked for one night, and honestly, it was a huge mistake. The room smelled horrible, and we booked a non-smoking room. It smelled like mildew and smelly feet honestly, I was repulsed. I went to a store to buy some air freshener, but it clearly did no good. My family couldn't stand th... | 1 | null |
A lot of expensive nothing
I have no problem spending money for a nice room. I like their studio rooms which are over 500 a night. How ever i think at that rate you might have your room when you check in. Morgan hotels are notorious for not having the rooms ready at check in time. Next everyone that works there has a a... | 2 | null |
Awesome location > Poor rooms
The locations of this hotel is without a doubt the selling point. You walk the door and to your left is Time Square. Very safe and convenient.
The rooms are crazy small. You will not grasp the "small" until you walk into the room.
The corridors smell of smoke and very low illumination.
T... | 3 | null |
Nice looking, skimpy on all that makes a fine hotel
Six reception computers, two receptionists, one very long line. Our key card fit a room occupied by a woman who'd already checked into it... one more wait in line to straighten that out. Told there was room in underground parking, we toured the entire cramped levels: ... | 2 | null |
I'd give a score of 0 if I could.
I had the same experience as ecotark. My husband and I left our powerless apartment in the city to check in here for their power, heat and hot water. We had an option of a few different hotels, and chose this one. Little did we know, they have no hot water and conveniently did not shar... | 1 | null |
Most enjoyable for all!!!!
Labor Day Weekend!!!!!! This is my family's second time staying at the Westin, thanks to the Army National Guard.... and we came back for a reason!!! My family and I enjoyed celebrating my birthday weekend here and enjoying a family wellness seminar with the Texas Army National Guard. The sta... | 5 | null |
Worst-ever family hotel experience - DO NOT STAY HERE!
My family and I arrived at the Super 8 motel and were booked into 2 rooms. I specifically told the desk clerk that I was traveling with my wife and 4 children, including 2 teenage daughters. After dropping bags off in the rooms we had to leave for dinner to share o... | 1 | null |
Great location on 6th Street
The HGI is on the eastern end of 6th Street, one of the main eat/bar streets in Austin. The location is great for walking all over downtown - the Congress Ave bridge (for the bats) is an easy stroll, as is the Capitol building. A slightly longer walk (but very doable) is the Bullock Texas M... | 5 | null |
Great Location on Lexington!
Stayed at the Marriott Marquis in Times Square 2 years ago, this time we stayed at the New York Marriott East Side. What a nice break and a great location, Lexington at 49th. Small hotel, lobby and guest rooms, could use more seating in the lobby. Bathroom was very small and the door would ... | 4 | null |
Nice
Exceptionally well located in the center of Chicago, the hotel is only a few blocks from the Art Institute and a dozen other attractions. Walking to shopping, parks the lake and musea is quite easy. The room was very clean, tastefully decorated and functional. The view was of a lovely brick wall, but that also ass... | 3 | null |
Awesome experience
This was my best hotel stay ever. I have never been treated so well. From the moment I stepped out of my car the staff was amazing. From the valets to the front desk, maids, concierge, etc... nothing but smiles and friendly faces. The room was very clean and larger than I was expecting. We were suppo... | 5 | null |
Terrible Experience
This hotel was recently deflagged in early August 2012 from the Marriott brand. They are currently undergoing a renovation as a part of transitioning to The LA Hotel. My party was not notified of the renovation when booking our reservation several weeks in advance of our stay. Nor were we notified w... | 1 | null |
If you are Starwood Platinum Skip it
Thought I would try the newly renovated Westin Grand Central ( used to be the New York Helmsley) on a recent trip to Ny. While the renovation is nice - rooms pleasant enough - they have NO idea how to service their Starwood Platinum guests. I had submitted a suite night award reques... | 2 | null |
A very bad experience
This hotel does not live up to their reputation. Management is really bad. Service is extremely bad overall including the service at the restaurant having breakfast. Lots of employees and yet service is very slow. The hotel charge of $28.00 per night, as a resort charge is ridiculous when the serv... | 1 | null |
Good for business purposes
I stayed here on a business trip for 4 nights in late April 2012. It is a large business hotel close to San Jose airport. The surroundings are boring, however, the hotel was good. Large room, good desk to work, free wifi, comfortable bed. The swimming pool area is nice but rather small for su... | 3 | null |
clean yes, but.....
Clean, yes but very outdated. We called it the "Roy Rogers" suite. Comforter circa 1950 . Paper thin salvation army quality towels. Minute bathroom. No kleenex. Air system that would not turn off and blew cold air continuously from a vent overhead all night long. When I called the desk for more blan... | 2 | null |
Ok for a short stay
We were visiting Graceland so booked in for 2 nights. We requested a room with 2 beds but they didn't have any so got 1 king size bed which was huge and a sofa bed for 2 teenagers so sleep on. The springs were sticking out and the whole bottom part collapsed.
The carpets throughout the hotel look ag... | 2 | null |
Be prepared.......
The positives:
*Convenient location to downtown, many sites, "T" (subway) stations as well as Chinatown and the theaters
*Clean
The negatives:
*The room size was minuscule.
*Exercise caution if you see any signage that includes the word "renovation" on your floor. In the event that the remodeling is ... | 2 | null |
OK for a 1 night
This is a very worn property. Carpets are filthy and furniture should be replaced. Also, the A/C is marginal since it always feels very muggy in the common areas and even worse in he room. The staff is very nice and they were the highlight. They do have a continental breakfast that was very good. Since... | 2 | null |
Do not stay there
My husband and I were looking forward to our visit to this hotel (first night away from the baby) and we decided on this one due to the choice location and the hip decor. We were wrong. It was difficult to find; there is nothing in plain sight to indicate where the main lobby is. The front desk staff ... | 1 | null |
expensive for no reason
I visited with The W for a girls weekend in early August 2012. The hotel looks great online however, it failed to deliver. I was promised a beautiful view of the city, and once I checked in my room had no view at all. I expressed my concerns to the staff and was informed that nothing could be do... | 1 | null |
Flea bites
This hotel is a dive. It's hard to find and it's not in a good area. Once we checked in, we went to our smelly, musty, damp room and my husband was greated by a flea biting him. The bathroom was black with mold, the carpet dirty, the air was bad and it was depressing. We immediately checked out. I want my mo... | 1 | null |
Great staff, great accommodations.
Good location if you need to be in Downtown Denver. Staff is very attentive to your needs. Facilities are neat, clean and comfortable. If you go to the restaurant, order the eggplant. | 5 | null |
Frickin' Sweet!
I stayed at the Donovan House Hotel for 2 nights and 3 days. IT WAS AMAZING! I have nothing bad to say about this place. I will say however you definitely want to get to the pool early so you get a chair. The pool is just that amazing that you want to get a chair and stay a few hours. The pictures are e... | 5 | null |
very bad service
Very Unfriendly, they overcharged me and did not even answer my complaint mail no answer at all.
Very unfriendly people working at hotel, very noisy not easy to sleep.
they forget to put towels in my room and I had to go to reception to have some towels, very bad experience I will not go that hotel any... | 1 | null |
Nice stay
After abruptly leaving a horrible hotel booked on Hotels.com, we landed at Embassy Suites and it was just what I was looking for. The staff was nice, the room was perfect. The only complaint I had was that they didn't have a king available on such short notice -- so they upgraded us to a water view. We would ... | 4 | null |
Not Great
Bit of a mad house at night as it is used by air crews. A very old building with cranky lifts and weird small rooms.
Ignored by door staff on arrival who preffered to chat, reception crowded with checking out aircrews, 1 person on reception long Q. Room clean but very small, bathroom was tiny with the toilet... | 1 | null |
Between a three and a four...
The thing I love most about The Hilton Garden Inn is that it is the perfect location for my visit. I stay there while visiting the Penn. Flower Show and of course, it is right across the street from the convention center. The Reading Terminal Market, a fabulous place to visit, is next door... | 3 | null |
Very average
This is an average Hilton property. Convenient to airport (you can walk to terminals), but not really focused on an excellent experience. This lack of focus is evident from the service in the restaurant (four meals and only one had good service) and from attention to details like a noisy ventilation system... | 3 | null |
Enjoyable Experience
We had a great stay at the Back Bay Hotel in Boston. The staff was very hospitable. Concierges were helpful. Accommodations were great. Pleasantly surprised with the complimentary coffee in the morning and free WiFi. Location is great. Close to Boston Commons,Newbury St. and Boylston St.(shopping).... | 5 | null |
All aboard the Mayflower
Room 206 was especially clean and had one of those magical beds that are so comfortable that getting up in the morning is a challenge. The bathroom was especially clean and filled with Aveda products, always appreciated.
One of the best things about this hotel is that the staff are extremely co... | 5 | null |
great location in east village
i came here with a friend using a snique away deal for two nights- a good value, around 240 a night with taxes.
the location in east village was great- just a couple blocks south of st. marks place in cooper square, right by the subway, and easy walk to shopping in soho.
the hotel room w... | 4 | null |
Constant, ear-splitting noise
Great hotel if you enjoy constant, ear-splitting noise. A DJ plays by the pool during the day, and they set up a large-screen TV and show movies by the pool at night. Both would be fine in moderation; however, the hotel plays everything at top volume so that it is impossible to relax with ... | 1 | null |
Very unsafe for kids and extremely loud!
We travelled from another country and booked through a travel agent. On arrival we couldn't believe how small and dodgy the lift was, we had to do around 8 trips up and down to get our luggage to the room. Once we entered the small cramped room we couldn't believe that the windo... | 1 | null |
Horrible, Horrible, Horrible
DO NOT STAY HERE FOR ANY REASON
I don't believe the sheets were clean when we arrived. The tacks that hold the carpet in place were exposed and scratched the bottom of my foot. The furniture had seen its days the room was just HORRIBLE. Check out is at 11 and at 10:38 am housekeeping knocke... | 1 | null |
Excellent location, great service, beautiful hotel!
We travel a great deal in 4-5 stars hotel. Having said that we were very pleased to experience great, polite and efficient service at the Boston Park Plaza.
You may get a smaller, older room or a newly renovated <double room> (They took 2 small ones to make 1 big one... | 4 | null |
Tired and getting ready for a renovation
Great if you are attending a convention or meeting. They are building a new tower currently and have plans to renovate the rooms. The rooms are looking tired. The lobby and public space all look great. There is really nothing to walk to in this area. I walked to Chinatown about ... | 3 | null |
Excellent Business Hotel
I stayed in this hotel for 5 days at the end of september. It was perfect, just what I was looking for. The rooms were clean, confortable. The hotel is located very close to Dupont Circle area, which is full of bars and restaurants. There is also a metro station, just two blocks from the hotel.... | 5 | null |
Very Nice NYC Midtown Hotel
This was a pleasant surprise just East off of 6th Avenue on 35th Street. It is a clean, well kept up hotel for a personal visit with very good breakfast buffet choices. It is not for a spa or business meetings, but for a very good place to stay with nice staff attitudes that is $325 all in i... | 4 | null |
A Complete Pleasure
The room was very comfortable, clean, well maintained and the view was beautiful.
We enjoyed the Griffin Club and the food was Five STAR, the chefs were very nice and interesting.
LOVE the Lazy river pool
I would not eat at the outside venue there was flies all over the food. | 4 | null |
Just fix one small thing, and you're perfect.
We bought a Sniqueaway voucher for a getaway night after the Bruce Springsteen concert in September. MileNorth has a fantastic location just off Michigan Avenue and 2 blocks from a Red Line station, so if fit our needs perfectly. The lobby is beautiful, the staff was unifor... | 4 | null |
Nice Room for last minute stay
Needed a room last minute for one night. Booked on Hotwire 1 hour before arrival $54.00night.
Staff very friendly, room clean and comfortable. Noticed the selection of TV channels was not extensive. Single serve coffee maker in room. Really liked the lighting at beside. Only complaint wa... | 3 | null |
Excellent rooms, value and service
We stayed for 3 nights in November, great choice. The rooms are big for NYC, at $200 a night via a web deal it was great value. Best location, very close to Empire State building. we were very happy here and would stay again. | 5 | null |
Good location, service, and comfort
There are lots of hotels to select from in Chicago, and we’ve been to lots of them but this was our first time at the Fairmont… and we found it exceptional. It’s about a block to Millennium Park and an easy walk to most downtown locations (including the movie theaters and even Navy P... | 5 | null |
Good hotel, exceptional staff!
Typical Hampton Inn & Suites, felt like it was in need of a bit of updating like the furniture and pillows but great location, comfortable and more than suitable. What sets it apart is the staff, all so helpful and nice. I really enjoyed the young gal who checked me in and recommended pla... | 3 | null |
Not worth it..
Not worth the price. Whenever I read the reviews saying to stay away, I thought ‘what do you expect it is a budget hotel’ – but was I ever wrong! We stayed here in September and selected this place because it was only hotel we could find under $200 with private bath. We’ve stayed in budget hotels before,... | 1 | null |
Used to be something special
Like all many great places Hotel Gansevoort has become tired...and overrun with trendy wannabees. It used to be that you could stay here and quietly sit by the pool with euro business folk, a few Japanese tourists, and maybe a celeb. Now the rooftop looks like a scene from MTv's Jersey Shor... | 1 | null |
Great staff, great location
The service is impeccable, the location is perfect.
I've used this hotel nearly 100 times over the last 8 years. They have never failed me in any aspect. The staff is always friendly and very helpful with recommendations and reservations.
The location is perfect for business or pleasure trip... | 5 | null |
Awful
Booked by mistake. We thought it was a different property. What a disaster. This place is the definition of a dump. Dirty, beat up, broken furniture, doors are not secure, mold in shower, plumbing is terrible, parking terrible, i can keep on going but if you stay there, check out. Service is terrible. It is a cri... | 1 | null |
Dissapointed
In room Fridge. No.
HBO. No.
Location, ok. If you want to be close to BUMS. I was accosted on several occasions.
Rooms? Not as large as the pics. The room was smaller than my office, the bathroom left a lot to be desired.
I would NEVER stay here again. The SECOND you walked out the door, BUMS. The ONLY sav... | 1 | null |
Great location – so-so service
While the hotel is interesting architecturally, in a dated 1980s sort of a way, I would have expected a more customer service oriented approach. Over the past year, hotels like the Fairmont, Hilton, Novotel, and Ibis have honored our special requests, and given us rooms that were exactly ... | 2 | null |
Stay here!
What makes this hotel so wonderful is the rooftop deck. For most of our meals, my husband and I would head down to Pikes Place Market and buy amazing meals and then head up to the deck to enjoy it. How wonderful it was to enjoy a scone and a cup of coffee while watching the ferries cross the sound and to sav... | 5 | null |
Palmer House Chicago - Dated
The hotel has a great location, walking distance to everything such as the Art Institute and Millenium Park. The interior oh the hotel is excellent and stunning, The problem is with the rooms which are dated and really need upgrading. The furniture is old and our bathroom needed caulking an... | 3 | null |
Service/stay
Rude personnel: front desk I waited a while on the phone to book a room... eventually, when did get the room I asked for... I came to see it wasn't the one that was promised despite my displeasure the inconsiderate manager was condescending in regards to my complaint.... other reasons why I wouldn't come b... | 1 | null |
Decent, older hotel in good location
XWe booked it through Priceline and got it for under 100 dollars, For a business trip where you are only in the room to sleep it is ok. The positives: safe, good location, doormen who are very prompt and nice, front desk staff genuinely warm and gracious. As far as the room, they we... | 3 | null |
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