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review stringlengths 61 22.4k | label float64 1 5 | __index_level_0__ int64 |
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Not a safe area & no taxi's available
I booked this hotel for my husband based on the recommendations on this site. He said the hotel was ok but the area not so great and would not want to stay there again. There were no taxi's available in front of the hotel and you had to wait while they called one to pick you up. He... | 3 | null |
Wonderful hotel, good location, excellent support!
Very nice boutique hotel, the rooms are extremelly spacious and very stylish!
We stayed there as two couples, got rooms just right opposite on the corridor - so attention to detail already at check in!
The whole hotel has a very nice stlye and kind of atmosphere of bu... | 5 | null |
Great in the end
On arrival we were given the wrong room due to overbooking and had to spend the first night of our 3 night stay in a small room which was not suitable for our party. The next day, thanks to the manager, we were moved to a room which was better than the one we had actually booked and he did what he coul... | 4 | null |
Thanksgiving Visit- understaffed, poor quality--not typical of Hilton Hotels
It is a great location and convenient to get around. However, upon arrival at the hotel the exterior was covered in scaffolding, and it was not easy to find it. Once we did find the hotel, the police came and asked our driver to move because t... | 1 | null |
Too many things wrong for such an expensive hotel
The hotel is in a great location and the staff was friendly. However there were many poor qualities. There was a stinky smell (like toilet vent gas) in the hall and at times in our room. There was no decent reading light by the beds. The front desk put me on hold and th... | 2 | null |
Wonderful location bay area
We stayed in this hotel for three nights. The room has an amazing view. The hotel is clean and very modern. However, room service was not great and housekeeping service requires improvement. We mentioned this issue to the front desk, they apologized about this deficiency.
We loved the locat... | 4 | null |
Disappointing, un-clean, loud
Stayed at many HIE before, never again after this one.
There is very limited parking at the hotel. Rooms feel rather small. Maids missed the dirty linen (chocolate stains, I hope???). White/gray towels were in need of replacing many years ago. Internet WIFI is so bad, there is no way to d... | 2 | null |
Nice hotel, standard Four Seasons service. A bit overpriced....
Nice hotel but that's what you expect at a Four Seasons. I thought the room was a bit over-priced and not reallymuch nice than many full service Marriott's or Hilton's I've stayed in. Of course the service was impeccable and everyone was helpful. Location ... | 4 | null |
Staff Wonderful, Hotel not so much
The hotel staff here were beyond exceptional. They all went out of their way to help with whatever we needed. The hotel needs alot of renovation. The breakfast area was to small. It seemed like you were running with the bulls to get in and find a seat to just eat a bowl of cereal. You... | 3 | null |
Good until...
Our stay was really nice. Rooms were clean and staff was friendly and helpful initially. However, three days after our checkout and all of our room expenses had cleared through the bank account, we received a $42 charge from this hotel. After calling to find out what it was about, a guy named Angel said i... | 2 | null |
Old and Worn
I travel a lot but do not often take the time to write a review, or for that matter read others before I book the room. In this case the rooms are exactly what was described by Giraaroundarol which I should have read first before booking. The hotel is beat up and having to carry bags up and down four floor... | 2 | null |
Horrible Experience
We reached this destination a little later then expected. We had a 16 hour drive to see my husband graduate basic training. When we got there we quickly needed a room and then leave for the base, well nothing was quick at all! I had to talk to a very, very rude individual on a phone hanging by the f... | 1 | null |
All Charm
From the moment you come in to the moment you leave, you feel welcomed in the midst of the Valet Staff, the Front Desk, The Cleaning staff, everyone. You 've got a TV problem. There isn't a problem, it's instantly fixed. You have a request, you've got it.
Very good room layout, very comfortable bed, smallish... | 5 | null |
Great place to stay as long as elevators are working!
Beautiful room, great view, Starbuck's in lobby, wonderful location, allowed early checkin after our cruise. Only problem was that elevators were not working when we checked out. We (2 teen girls and grandmother) had to get our luggage down 31 flights in order to ge... | 5 | null |
Aweful
I stayed there 10-20-12 and it was the worst experience of my life. My Grandson got sick to his stomach at 2:30am and could not make it to the bathroom from a sound sleep. I went to the front desk where I was brushed away (as the Doors were Locked) By a female Security Guard. I tried to tell her I needed some to... | 1 | null |
Not a good choice
First the pros: Good location within walking distance of some good restaurants. Hotel staff was friendly. Riverwalk is good place to walk or run.
The bads: The first room I received smelled like a wet dog. The second room wasn't fully cleaned, toilet not flushed, gross. The third smelled like a pack ... | 1 | null |
Good value for NYC hotel
This hotel was good pricewise in comparison to most Manhattan hotels, especially considering it's proximity to Times Square. We found it easy to walk to most attractions, including Times Square, museum mile, Fifth av, Central Park etc. The only time we used transport was to get downtown for sit... | 3 | null |
Where do I begin...
This is one of the most disappointing experience at a Sheraton Hotel. First, when we first walk into the lobby area, the entire place reeked of an overflowed toilet. Our room was decently remodeled but the sink and tub had cracks and chips, which would not have been too bad overall.....until we disc... | 3 | null |
Fantastic service, good location, but a bit pricey
The level of service at this hotel is absolutely fantastic. Everyone we encountered was helpful, friendly and efficient. The valet and porter worked quickly to unload the car, and our bags were brought to our room within minutes of checking in. The day we left, we call... | 4 | null |
Older place, needs some help!
My husband & I stayed her last Mon & Tues. It is an older property, with easy access from I 35. We got there about 11 am, and our room wasn't ready but that was ok so we went downtown to 6th Street until later. When we got back we checked in which was pretty easy and we were given room 402... | 2 | null |
good value in NYC
Bit hard to find, down in the tangle of bridges and freeways by Brooklyn Bridge, but very comfortable and quiet. The manager was super helpful in showing us where the nearest parking was and giving us a discount on it. Couple of nice restaurants nearby and in neighborhood that is undergoing restoratio... | 5 | null |
Consistently good service
I stay at OTA each time I'm in NY. Nice refurbished rooms, Euro hotel, exceptional staff. | 3 | null |
Great Location
The hotel is in a good area, with good street presence. It's a few short blocks to shopping and dining and most of the city is an easy walk or stop on the T.
While minimal, my interactions with the staff were positive; they were short staffed when I checked in, so after a few moments wait, the Concierge... | 4 | null |
Friendly and convenient
We have stayed at the Edison twice recently and will continue to stay there when we plan to attend the the theater. All of the the staff with whom we have come in contact from the desk staff to housekeeping have been friendly professional and solicitous. The hotel is comfortable and clean even i... | 4 | null |
So-So in Indy
I have just returned from a small group stay in which we all used the Embassy Suites Indy for the first time. On the positive side, the staff was friendly and helpful...especially the bell staff. The rooms have been updated and were of a pleasant design.
Unfortunately, there are negatives with this proper... | 3 | null |
Excellence? Beautiful? Try Indifference and Inconvenience.
We only had one night in the city and wanted to make our limited time there count. We were so excited to be staying in the famous Waldorf Astoria. I had made reservations for four adults, a month in advance, and saved the confirmation to prove it. We were put i... | 2 | null |
Horrible stay
The restraunt was closed except for breakfast kids running in the hallway
no remote for tv shampoos and soap were not left when room was cleaned.room was not vacummed pool water was cold hot tub water was warm at best. | 2 | null |
GOOD FOOD , POOR ROOM
The Universal city Sheraton is a mix bag,
We stay in a double bed standard room., the only positive thing about this room was the comfortable beds, other than that, notihng more,
the room was very CRAMPED, the restoom it¨s a joke, very uncomfortable, the toilet is located under the vanity table, ... | 3 | null |
Stay Away
Noisy AC is just beside the bed. My car was badly damaged on hotel parking. The hotel said they are not responsible for the damage and referred me to the parking company. The manager of the parking area was rude and said that the car was damaged before it came to their parking. After some yelling he agreed to... | 1 | null |
Not all silver Clouds are the same
Broadway lacks what the one at the Statium has, service friendly or even care. no good valet Parking, do shuttle service ....allthey seem to care is getting you to a Hospital???????????????????? I have never seen two Silver clouds so different and they don't seem to care. Manager said... | 1 | null |
Adequate for a last minute trip
My mom, sister, and I decided last minute to take in a show at the ballet and spend the night in the city (a few months ago). We found this hotel on a discount site (Expedia or Kayak? Can't remember). The price was right for a quick overnight stay, and the hotel is close to the War Memor... | 3 | null |
Great hotel but not for business
I wish I could give two ratings, one for vacation and another for business. The hotel itself was very nice and the staff was wonderful. My standard room was not large but was nice and clean. The bed was very comfy, not the slightly padded granite slabs that most other hotels have gone t... | 2 | null |
Terrible
I stayed here for a few days in June. I travel frequently and this was just an awful experience. My room was in a state of disrepair. Rotted base boards and an air conditioner that was trying very hard but at the lowest temperature only kept the room less than hot - definitely not cool. I was locked out of my ... | 1 | null |
OK if you're just there to sleep
My room at the Tremont had a great bed. Here's what else it had: peeling paint, missing tiles, black smudges on the walls, no outlets near enough to the desk to plug in my laptop, and a tv that got only basic cable with only 20 channels, most of which I would never watch. As far as the ... | 2 | null |
Location and Service Can't Be Beat!
We are a family of 5 which includes 3 boys ages 7,9,11. My wife and I prefer suites so that we may have quiet time when the kids go to bed. If we were in a regular room we would have to go to bed once the kids go down but having a suite allows us to stay up and watch t.v. in peace! T... | 5 | null |
Awful Accommodations
This was the worst hotel I've ever stayed in in the US. It was dark, dirty and completely unkept. It took a long time to check in and the room was really small. I would not recommend this to anyone. | 1 | null |
bad service and wrong room
didn't get the room I reserve and the manager was suppose to reimburse the room and he didn't keep is commitment, the personnal didn't do anything to help me with my problem, location of the hotel is ok, shuttle service from the airport ok | 1 | null |
Nice for business travel
Stayed March 2012. On travel for business in the city. The week we were there, week of the 11th, there was a flower/plant convention if you will but we did not see it as it was over but rooms still booked so could not find a room in town that would honor the special rate for work. The hotel con... | 4 | null |
They charged us by visa more than they had
We were at The Plaza for one night and we paid by cash 960$ for the room and breakfast ,and by visa 54 $for two salads at Rose Club.We even did not see the minibar and did not take anything else,but in 2 days we saw on other charge( by visa) of 65$.We did not had any answer to... | 2 | null |
Better than expected
Most Hampton Inn's a re hit or miss. I was in Baltimore for a convention and my group decided to stay at the Hampton Inn to save some money. The place was fantastic. Clean rooms, friendly staff, and great location- only a few blocks from the convention center and directly across the street from Cam... | 4 | null |
Good location
I had just completed a long international journey and was only waiting to check in and crash into bed, when this hotel that I was booked into for the next 3 weeks informed me that they were sold out for that night, while assuring me that they were available for the remainder of my stay. Tired and weary fr... | 4 | null |
Amazing Hotel
Staying at the Fairmont from July 26-29th. I have zero complaints. Room's were updated, clean and bright. Amazing view of Lake Michigan from bed :)
Bathrooms were modern and kept clean.
We took the L from Midway to Randolph (4 blocks from the hotel) on the Orange line to save on Taxi money.
Everything is... | 5 | null |
A good little hotel
I spent a week at this hotel with my family and did so in some trepidation having read previous reviews.
There were reports of bedbugs, bad service and worse.
Those who wrote about bedbugs in 2009 should be aware that this problem was rife in 2009 throughout New York. There was no evidence of this i... | 4 | null |
Affinia Dumont: We can't wait to go back!
We stayed at the Dumont on Father's Day weekend with our 15 month old daugther. We arrived at an earlier time and our room was not ready. Abraham immediately took care of us by checking to see if a room was available and we were able to get the room right away. To our surprise,... | 5 | null |
Bed Bugs!!!
I just got home from staying at this hotel for 5 nights while my partner was there for a work training. I have about 50 welts on my body, which I have now learned is bed bugs (the marks take 7-9 days to appear) It's incredibly painful and scary, and we are just praying that we didn't bring them home with us... | 1 | null |
A great deal
This hotel's location is fantastic. It is a half-block away from the MTA Subway system and just a few blocks from Penn Station. Also very close to ESB and Times Square is walkable. As is typical of most NYC hotels, the rooms are old and very small. I also found my room to be a bit noisy and drafty. But the... | 4 | null |
Disappointed...expected a "Boutique Hotel"
We expected a boutique hotel, as advertised in the website, but found ourselves in a vacation rental instead. No one to welcome us, just a note to say the cost had been charged to the card and to sign the voucher. No service whatsoever...no one ever cleaned the room, bathroom,... | 2 | null |
you get what you pay for
Key points
1. Staff ok, they check you in and check you out, nothing memorable
2. Cheap price, nice king sized bed with decent room.
3. Very noisy in the room from all angles, thin walls
4. Serious hookers and drug addicts hanging around complex, bit intimidating
5. Breakfast a joke
6. Ugly ne... | 2 | null |
Skip Breakfast
Everything was great except the breakfast buffet. It had nothing worth spending time eating anything but coffee was good. Motel is owned by the same person who owns the restaurant next door so it is recommended you go there for breakfast buffet. You might want to bring your own towels as the ones we had ... | 4 | null |
Southern Hospitality
Even though I arrived in the middle of the night (3am), the front desk staff smiled and welcomed me as if it was 10am; with a huge line of people and only one person behind the counter (a convention was starting in the hotel), this was nearly a miracle!
Service was excellent through out my two day ... | 3 | null |
Supurb, Classy Hotel!
You could not ask for a better hotel experience than at the Grand Hyatt Denver. This property is absolutely spotless and obviously extremely well-maintained. I understand they're in the process of some renovations, but honestly, I don't know why. The entire hotel is just beautiful as it stands rig... | 5 | null |
pitifully lacking...
We waited over 2 hours for our suite to be ready. (arrived shortly after check-out time at 4 pm). Were given complimentary drinks at the bar, but free drinks hardly assuaged our tiredness after traveling all day...
When the suite was ready and keys handed over, we were told to hand our tickets to t... | 2 | null |
Average everything
We expected this to be an amazing hotel with quality service and it was not. We called 2 hours before we were going to be there to see what time we would be able to check in, and on the phone she told us 1:00pm, we arrived around 1:30pm and said we wouldn't be able to check in until 3-4pm which was n... | 3 | null |
Expensive... Greast Location... Service
Paid for a suite .. checked in none available (party had not check out and they couldn't find them)... only received an apology.. I said how bout buying dinner ... desk clerk said breakfast ... I said kick it up to your manager..she said she'd call them ...I had to come back down... | 2 | null |
Modern Convenience
The rooms are modern, clean and very comfortable (the outside of the hotel and the lobby are dated). The desk chair looked better than it felt though. The location on the river walk near the convention center is very convenient, and the river walk itself is great. | 4 | null |
Location was the winner.
Washington DC is a remarkable city for walking and or metro travel. The mid city location of this hotel makes it easy to be a tourist in every way. No frill hotel complete with the most necessary basics plus free wifi!!. Very clean, most quiet on weekends, friendly staff and on a corner for eas... | 4 | null |
Did they tell you about the train???
OK, on the plus side: New hotel, nice staff, pool and workout facility and complimentary breakfast. The BIG negative? the active train track is literally 25 yards behind the hotel. We were in room 345, the end room closest to the track - shook the entire room at 2:30, 5:00 and 8:30a... | 3 | null |
Not That Good!
Came here for a national conference and stayed two nights. The hotel insisted that I provide a credit card for incidental charges when I should not have needed to. I naively agreed to do so. When I checked out I discovered that there was a $37 bar bill on my account. When I returned home I discovered tha... | 2 | null |
Horrible hotel!
This hotel is horrible! I stayed for valentines weekend one night until I could move into my time shares, and it is NOTHING like the pictures it promotes. You do not get flat screens or a view. We stayed in a room that looks like its from the eighties with a twenty dollar TV! Also, our view was a balcon... | 1 | null |
excellent location,great view
very good hotel in the midst of it all.best:you can't starve:"carnegie-deli" next door,"del frisco's" and "ruths chris" some blocks away,"gordon ramsay" with 2 michelin-stars downstairs.
park-view from vista-suites looking north | 5 | null |
CONVENIENT & CLASSY
Perhaps the obvious, major feature for this grand hotel is its perfect location within the busy DFW Airport, accessible to ticketing and check-in. Beyond that, everything here is BIG (Texas, huh!): rooms, baths, accessories, restaurant, staff help…and even the escalator! Of course, all of that resul... | 4 | null |
Nice Riverwalk location
We stayed at the Valencia for two nights at the beginning of November, and we enjoyed it. The location is good, the hotel was nice, and had very friendly, helpful staff. We did not care for the darkness of the lobby and rooms, but they were attractive and clean. We had drinks in the bar and brea... | 4 | null |
Not the best
Old, no elevator, small room with beat up furniture, but fairly clean. Front desk manager not very friendly or helpful. Ceiling had an unpatched hole where a light fixture used to be. One battered nightstand, no lamp; student-style desk was the only storage. Small round ottoman served as a chair. TV was a ... | 2 | null |
great place to store your luggage and shower.
Okay, so it was my first time in San Francisco, and the trip my Mom and I booked was for 5 nights. The small room and dirty sheets might not have bugged me as much if I had been traveling with friends -- but I mean, at least when I travel with my parents, it usually means I... | 2 | null |
Unbelievable! DON'T STAY FIND SOME WHERE ELSE!
Making reservations my husband and I were very please to have find a DAYS INN to lodge at for the night. Once we arrived to our disappointment the hotel was HORRIBLE!!! The room was not clean! there was a condom wrapper left on the floor, soap still in the tube. The bed sh... | 1 | null |
Security??
My son and his fiance stayed there this weekend. Their room was broken into in the middle of the night, while they slept. They awoke to find her purse, his wallet and his cell phone missing. Whoever came into the room would have had to have a room key to enter. The hotel management really didn't seem to conc... | 1 | null |
Like sleeping in a closet
Reserved rooms through Hotwire, called the hotel immediately after to verify the room size. We were told that both would be queen beds. When we arrived, only one room was ready, so they gave us an "identical" room on another floor. The room was so small that my wife and I could not pass each o... | 3 | null |
Wants to be a resort, but isn't
Paradise Point is extremely over-priced. If you want to be a quality resort then groom the beach a bit, clean the rooms, and improve your service. We planned a 4-night stay. It was extremely frustrating. We made the mistake of getting a beach front room, not knowing it meant a view of th... | 2 | null |
Denver Airport Homewood Suites
Excellent location (12 miles) from the Denver International Airport with free airport shuttle service. As usual, great breakfasts and evening meals. The highlight was that "standard" Hilton reservations could not give a government rate that matched the per diem rate but the hotel manager,... | 5 | null |
Makes you wish you lived there.
I was torn as to whether to review this place to be honest; I'd like to keep it all to ourselves!
It's fantastic. I felt enveloped in the cool, calm, snug and personal atmosphere from the moment I arrived.
I know I sound like an advert but you know what its like when you've had a long fl... | 5 | null |
A few hairs short of a good experience -
Literally, a few hairs short of a good experience. My November 2012 stay at the Millennium Broadway hotel in New York City was beyond disappointing, and I will not return to this property. From arrival to departure, huge disappointment. Being pregnant and traveling alone, I was ... | 1 | null |
Could have been great, but the size of the bathroom breaks the deal
I stayed at this hotel from the 1st of April through the 4th
Even though my husband had called on the saturday night to make sure i could check in upon my arrival the next morning (6am) and he got a confirmation I could, i was told otherwise at 6h30 on... | 3 | null |
great stay
We stayed at the hotel this weekend for our wedding nearby. The hotel staff, from the front desk to the bellhop to the housekeepers, was very responsive and provided great service. Would definitely stay here again. | 5 | null |
Very Good Stay
I stayed here for business two nights. Check in was very quick, even at 11 at night. The room was on the small side, as was the bathroom, but I could tell from the floor diagram I just missed having a room with a bay window by one room. The size of the room would have bothered me at $299 per night if I w... | 4 | null |
Great location, very nice and friendly front desk staff, horrible hotel.
I attend an annual event next door at the Crowne Plaza every August, and many people stay at the Motel 6 because it's a LOT more affordable. My hotel roommates at the Crowne Plaza decided to leave on Sunday, and this is my second time rolling my s... | 2 | null |
Nice hotel room - terrible location!
I stayed in this hotel when I visited San Francisco last week. The hotel itself was nice. The room was very comfortable and very clean. The bed was very comfortable! Staff was friendly and very accomodating. But, that is where it stops. The included continental breakfast consisted o... | 2 | null |
My first choice when in NY City
The Algonquin hotel is a fabulous hotel filled with history and charm. My visits are mainly for business but I always incorporate my wife and if school is not in session my teenage son. The Algonquin became our home away from home this summer as we enjoyed the city for work and pleasure.... | 5 | null |
Average hotel nothing special
I was kind of excited to stay here as I wanted to stay a non-traditional hotel. You can tell once you walk in that this use to be an old hotel from the crown molding and the small lobby. We arrived very late at night so, I wasn't expecting much in room choices. We had a room on the 2nd flo... | 3 | null |
"Horrible room"
I just wanted to take the time to share my opinion on my stay at Hotel Vintage Park. The staff was great. They were very hospitable and went above and beyond to help. Also, I must say that the locations was great for those looking to view some of the tourist attractions in Seattle, such as Pike place ma... | 2 | null |
Dirty, dirty, dirty
good location but the room is so dirty. Hair dryer did not work. The front desk person is not friendly. | 1 | null |
It's an option for NY.
Location is super - three subway stations in the direct proximity of the hotel (2 minutes walk), Times square, theater district.
Entrance to the hotel is strange, as You have the entrance (where mostly but not always a doorman stands), then you have a small corridor and a lift that takes You to t... | 3 | null |
Really tired and mediocre
Don't believe all the hype about this place. It's in dire need of a top to bottom cleaning and refurbishing. The whole place is tired looking. The carpets in the rooms and hallways are worn. The one chair in our room (an upholstered, high-back, desk chair) was completely worn and almost unusab... | 2 | null |
Comfortable hotel
We arrived there at 11pm after travelling for 26 hours to find they had given us a room with a king bed rather than 2 singles that were booked. There was a very unhelpful male receptionist who finally sent a rollaway bed with only sheets. When we asked for a doona or blanket we were told there were no... | 4 | null |
Very funky and great fun
Just loved this hotel. Rooms are a good size, comfortable and clean. Staff were very helpful, car parking is a great help in this city, and a great heated pool to swim in. We will definately use it again next time. | 5 | null |
A Treasure In The Heart Of NYC
The Empire is a unique boutique hotel in NYC, situated at Lincoln Center; with a welcoming lobby and front desk staff, a wonderful lounge area (with free WIFI and outlets) and small European-type rooms. This is not your typical hotel, you will not find dressers or much furniture besides t... | 4 | null |
An "open wallet" hotel
As a gold priorityclub member, one can tell I favor Holiday Inn brands. I can't, however, figure out why "high end" hotels need to nickel and dime (or dollar) you at every turn. After all, I stayed for a "special" conference fare of $259, much reduced from the more typical $300+. Much less expens... | 3 | null |
Great location, missing some amenities
We couldn't have asked for a better location - central to anything you want to walk to: theatre, great restaurants, shopping and sites. The hotel is clean and the staff fairly friendly, but there is no mini fridge in the room which means you can take a doggy bag home from that fab... | 3 | null |
Sad Hotel - "But good for LAX"
Of course, LAX is just a cesspool- indifference and rudeness seem to be the norm, in everything from how you are treated to how the roads, buildings are maintained...So the Westin LAX is in perfect alignment with this malaise.
First, check in - I stay at Starwoods A LOT. Nobody to check m... | 1 | null |
The staff was AMAZING!
I was the event planned for a huge week long, multi layer event with complex needs, changes, and demands, and every single person from my 60 person staff to the over 450 attendees were floored by the quality of service we got. Absolutely everyone we dealt with at this hotel was friendly, personab... | 5 | null |
Great hotel near Denver International
Clean, comfortable, good breakfast, shuttle to airport, park and fly option for parking is a big plus | 5 | null |
Run-down rooms, heat and water a daily adventure
The location is outstanding and the lobby is nice, but the rooms are run-down and out of our party of six we had the following combinations in our January stay:
no heat/no hot water
no heat/with hot water
heat never shut off/with hot water (3 of us)
one had proper ... | 2 | null |
Affordable, great location, but noisy and stuffy
The main attraction of the Wharf Inn is the price/location combination-- It's an easy walk to Pier 39 and the other Fisherman's Wharf Area attractions. Low room prices and free parking make it very cheap for the area.
Unlike some other reviewers, we found the staff to be... | 3 | null |
A nice birthday getaway
I took my husband to Fenway for his birthday & decided to an overnight stay to enjoy the sights & food of Boston.I chose this hotel because of it's close proximity to Fenway. In fact, Fenway is conveniently in walking distance. Over all we enjoyed our stay. The front desk settled us in right awa... | 3 | null |
What a disappointment
We have stayed at this hotel for years. We have been extremely disappointed in the fact that there is no longer a Concierge floor. It has been moved to the 1st floor - has no ambience....and the hotel has deteriorated. The rooms need a serious update....had to call many times for ice, wine glasses... | 2 | null |
Nice quiet hotel
Nice quiet hotel. Very basic - small lobby, good breakfast, reasonably priced for NYC. The rooms are decently sized for NYC, though the bathrooms are small. | 5 | null |
Surprisingly good
What’s the surprise? Well, this isn’t the newest hotel in that area but it has been well maintained and shares a competitive location with the Waldorf and Marriott. It does excel at service, as everyone from the desk clerk, bell clerks, security, concierge, wait staff, housekeeping, telephone operatio... | 4 | null |
If you can't get a good rate with high speed internet, perhaps choose elsewhere.
I read some really appalling reviews about the hotel rooms in this hotel but my experience was fine. This hotel is clean, with large decent luxury rooms and a perfectly central location. However, what I paid was a corporate rate which prov... | 3 | null |
Suites anything but sweet
"Wow" was my first reaction when I saw the hotel. It's located in an industrial estate on a main road several miles from Memphis downtown. The place was like a ghost town and the only person around was a disinterested chap on the front desk. You'd have thought he'd have been happy for some com... | 1 | null |
Hotel Fine, Not close to Riverwalk!
Stayed at Crowne Plaza San Antonio Riverwalk for three days, early October, for conference. Check in fast and friendly - bellman/valet took luggage to desk quickly and everyone very friendly.
I am a Priority Club member and was "upgraded" to the Executive Level. Had colleague on lowe... | 4 | null |
4 happy nights
Stayed 4 nights in May. Happy with the stay and appreciative of the upgrade. The location on Columbus Circle is great for a visitor; as is the subway access. Staff were courteous and quick to respond. It would have been nice to have been a little higher up the Tower but a view over the Park at any level ... | 4 | null |
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