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review stringlengths 61 22.4k | label float64 1 5 | __index_level_0__ int64 |
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Horrible
It took three trips to the front counter to get a key card that worked then once in the room the bathroom floor was soaked tried to sleep in a bed that smelled of bo then couldn't take a shower because the water wouldn't turn on | 1 | null |
Fraud
On our way home from vacation our bank notified us that someone had fraudulently tried to use my card. The only place I used the card all week was at this hotel. Upon further discovery they charged my card 150.00 for "incidentals" when I had a prepaid room. It is not a likely that the fraudulent charge and unauth... | 1 | null |
How do you spell AVOID?
Firstly, I’m a diamond member who essentially lives on the road. I seldom even see my itinerary until the day I travel. I politely called this property to cancel so as to position myself closer to my customer. I was told I’d have to pay for the night as a penalty for cancelling. 24 hour notice, ... | 1 | null |
A really strange place to stay.
First off, let me say that this is not a review of a Champaign tour or any of that stuff. This is a review of actually staying overnight (2 nights) at The Mansion on O. A friend of ours was in town and booked a room here. It was a suite so he asked us to stay.
Parking here was an extra ... | 2 | null |
reasonable price
Stayed for one night (July 25) with husband and one teenager. The rate was more than reasonable (around $70) and the room clean. It had a fridge and microwave, which was convenient. The breakfast was more than just pastries and fruit, which was all I expected. It also had waffles, eggs, bacon, yogurt, ... | 4 | null |
Poor Customer Service
I made a reservation two weeks in advance for the King Aria room. My room was adjacent to the "housekeeping and storage closet." The maids woke me up at about 7:00 am in the morning. It sounded like a BULL in a China closet. I asked for another room, but I was told the hotel was completely booked.... | 2 | null |
Nothing special but beware of the downstairs bar.
The king room was ok. Clean with comfortable bed. The location is convenient to north Michigan Ave. Beware of the downstairs bar where a glass of red zinfandel is $18. Stay at the hotel but socialize somewhere else. | 2 | null |
Great service, great room, would stay again
Stayed here for a conference. Room was nice, well lit, and clean. If you're hungry don't use room service, just walk down to the lobby and order at the bar. Really close to the airport, loved the balcony at night. I would sit and sip a nice glass of wine while watching the pl... | 4 | null |
1 Racist Weekday Daytime Manager/Other Staff were Accommodating and Friendly
I had never felt so insulted as to how this front desk manager treated me to the point that it had dampened my mood for a good day or two during this trip. I was caught off-guard on how this condescending person addressed my concern about the ... | 2 | null |
Disappointing
My husband and I were celebrating our wedding anniversary. With five children and four grandchildren we were not in the position to afford a luxurious Boston Hotel but I never expected a Ramada to be so worn down! The front desk and housekeeping personnel were very friendly but I am not sure proper traini... | 2 | null |
First timers to Hollywood read on
Having never been to the US before we had no idea where would be best to stay in Los Angeles. The Holiday Inn in Hollywood is in an excellent location if you are looking for touristy things to do. Within a very easy stroll to Kodak Theatre, Madame Toussads Wax Museum, the Hollywood sig... | 4 | null |
Amazing hotel
Friendly staff, especially Mark D at the bar. Enjoyed drinks and appetizers during happy hour. Comfortable room, great beds. Enjoyed dinner at the hotel restaurant. | 5 | null |
HOR RI BLE
Don't go to this "hotel"!!!!!!! dirty, i have a bed with bed buds, no window in the room, the room was very little, you can heard everything, the welcome was very bad!!!!! for my last night in NY it was a nightmare!
But i admit the location is very good....
Depend after what are you looking for? a bad night ... | 1 | null |
Perfect for girls shopping weekend!
We stayed here this past weekend for a girls shopping trip! We had booked the hotel using Marriott rewards points and when we arrived there was no record of our reservation. The ladies at the front desk were very helpful and began looking into the issue immediately. They found our re... | 5 | null |
Loved the Aloft!
I decided to stay here the night before flying out of PHL airport and I was glad I did. Not only was the room amazing, I had such a great night's sleep, courtesy of a wonderful bed. Between the Bliss toiletries and ultra-mod amenitites, I was very pleased indeed. I kept my car at the hotel while I was ... | 5 | null |
Great Manhattan base
We stayed at West 57th Street by Hilton Club for a week and it served as a great home base. We are not Hilton Club members/owners -- many of the guests have timeshares. We had a studio, which is their smallest room, but very generously sized for Manhattan. Our room was in excellent condition, well ... | 4 | null |
Played out
While visiting a friend last year we went to the Tropicana pool bar and the Spare Room at the Hollywood Roosevelt and I thought what a great place to stay when I come back with my husband. So we booked for 5 nights at the end of our Napa to LA trip. We were there from a Wednesday to a Sunday and this happene... | 2 | null |
Decent hotel in an odd location
The hotel was fine. A strangely uneven floor in the lobby would make it unsuitable for anyone with walker or gait problems. It's across the street from a strip joint and behind that is a Super Target. The hotel dining room was good, but there isn't another restaurant close by and it's a ... | 3 | null |
Great Stay
Great Location near airport and off I-45. Very clean rooms and great Breakfast. Manager and staff very polite great to talk with. My flights was cancelled 3 time due to Sandy (flying into NYC) and staff made my stay very pleaseable. Thank you.
Recommend stay. | 5 | null |
Full of character
We stayed in this hotel because my wife is has a GHA Black membership which entitled us to a double room up-grade. The hotel honoured the upgrade automatically which was good. We enjoyed our 3 nights stay at the hotel. I find the Valet services excellent and the upgraded room very satisfactory. We lik... | 4 | null |
not as expected
I stayed here for a conference. While very close to the conference center, and close to the waterfront, I was disappointed in the state of my room (hair in the bathtub on my arrival, drain in the tub was clogged, broken chair), especially given the very high price. And the internet was hit-and-miss, whi... | 2 | null |
Not a Four Star
This is not a four star hotel, IMO. The customer service is sub-par by any standard. Our stay began with being advised we could not have a late checkout due to the power and water being turned off for maintenance. There is no ATM in the hotel. We were told to go across the street to Wells Fargo. We got ... | 1 | null |
Beautiful new hotel, not prepared for sell out house
We visited the Omni due to it being the headquarters hotel for the University of Houston Alumni for the Ticket City Bowl Game on Jan.2, 2012. The Omni was sold out the night before for New Year's Eve and was not able to turn over clean rooms for the new group arrivin... | 3 | null |
SUPER RUDE!!!!
One thing for sure, I will never stay in this hotel!!!! The software is fairly ok, but the front desk staff is atrocious! What the management needs to do is to change the entire lethargic and completely ignorant staff; The manager, I think his name was Robi or Robert or Robie was enormously unpleasant an... | 1 | null |
A Terrible Hotel Experience
The Hotel 91 is located on the outskirts of Chinatown bordering the Lower East Side. When you enter the hotel, you have to walk a long desolate corridor and then take an elevator to the second floor reception area. The walk was a bit creepy and without security could be a little menacing. An... | 2 | null |
Nice clean hotel in a good location.
I have stayed in this hotel in May 2012 for 3 nights, my room was very clean and comfortable, breakfast nice, location excellent. Internet connection was acceptable.They even gave me free lift to the airport on the way back. Overall I was very happy with this hotel considering very ... | 4 | null |
Lobby is better than the rooms
We recently went to this hotel because of a wedding that was taking place there. We stayed 2 nights. The room we were given looked like it had not been updated in years. The furniture was scratched adn the bathroom was very small. We slept late one day and did not get our room cleaned or ... | 2 | null |
Has bed bugs, management doesn't care...
Bed Bugs (+not doing anything about it). STAY AWAY
I don't expect much for ~$60 a night (low season) and I stay at low-cost motels on that stretch on Lombard all the time but there's no way I'm going to stay there again.
Stayed there for three nights.
Started getting itchy on se... | 1 | null |
Good location and hotel
This hotel is within walking distance of alot of downtown amenities. We love to take in shows at the Improv, a mere 3 or so blocks away. Clean hotel with complimentary bottled water. The only complaint I had from this stay was the air conditioning didn't work well, but it wasn't a big enough dea... | 4 | null |
Bad Experience
Very disappointed with this hotel.Position could have been better dark streets and dirty roads.Had to walk down the stairs as the life's were in constant use by staff.As we were in New York to celebrate our 50th anniversary,
flowers were sent to hotel and were apparently left in reception for two days.O... | 1 | null |
I can only assume, it's all in the room....
Wow. This was a HUGE disappointment. I simply do not comprehend how this hotel can receive some of the attention it has. I can only guess that it's all in a room. I booked 1 night at this hotel and was incredibly excited to experience something more upscale than what I'm typi... | 2 | null |
Can't Beat the Price!
You just can't beat the price of Hyatt Place! For what you get it's a steal! I try and stay at a Hyatt Place whenever possible. Always clean and great service, my only complaint is the price of snacks/food from the Gallery which are way over priced. | 4 | null |
Not the typical Kimpton
I’ve stayed at 3 Kimpton hotels previous to this one and have had a decent experience at each. This one was quite a different story. I have endless complaints of the Sir Francis Drake hotel unfortunately. Where to begin…
1) The hallways were not well lit and made me feel unsafe late at night. Se... | 1 | null |
Smelly & rude
What a disappointment! Unpleasant desk service, non-working room keys, strange smoke and stale bread smells in the hallways, and average room quality made this one of my most unpleasant stays. The disgruntled desk agent and their lack of sympathetic reaction to any of our requests (new room key and change... | 2 | null |
Good for business traveler
I have stayed at the Capital Hilton four times over the last month. I have had my room upgraded everytime since I am a Diamond member. Overall the rooms have been adequate in size, although the bathroom is a tight fit, you need to close the door to access the shower. The largest suite I staye... | 4 | null |
There's better in San Diego...
Stayed here for a business trip, or otherwise I would probably be even more critical. The hotel is simply old and dated, and for the price I think you could find a better place to stay in San Diego. I wouldnt say to avoid this hotel at all costs, but I would not stay here on a family vaca... | 3 | null |
*Bad**Terrible***AWFUL*** Don't stay here!
Traveling as a family I do my best to always find the best deals. I was so happy with all the reviews of this hotel that I thought I found gold! That was quickly obscured!
It started w/ the smell. Then when we found out there was no linens in the room. I went to the the front.... | 1 | null |
Good hotel in good place
Stayed in this hotel on New Year's Eve. Price was one of the most reasonable for Manhattan. The hotel is located in the middle of downtown skyscrapers. Pleasant cafe on the ground floor. Two steps from the subway, walking distance to ferries, the monument 9 / 11.
The rooms are very small, but ... | 4 | null |
Loved The Hotel
This is a beautiful hotel in a great location. We were greeted by friendly staff with apologies for renos. Our flight was an early one but our room was ready for us and we checked in 3 hours early. Room was huge - everything new and done very nicely. At check in they told us they would send up extra tow... | 5 | null |
Great location
The Westin is located in the heart of downtown. It is just unfortunate that the prices at this hotel are grossly overinflated for what you recieve. The rooms are clean and comfortable with many upgrades. The staff is very friendly and accomidating. The downside to a business hotel in downtown Seattle is ... | 3 | null |
Excellent Hotel/Excellent Price
Rooms are small (in a European hotel sort of way, but absolutely spotless. We prefer some atmosphere, rather than a impersonal chain hotel, so The Edison is absolutely wonderful.
The lobby is an absolutely standout gem, the doormen are super friendly, the coffee shop/restaurant is a NYC ... | 4 | null |
Value Yes, "Hilton" maybe
Have not stayed here before and I know why now. While they had a great rate for my stay this week thats about all I got.
The lobby is cold and lacks any personality, restaurant has no real identity as well. Only ate breakfast and that was adequate at best. Simply no better than other moderate... | 3 | null |
Love the waiter
Spending the weekend in Dallas for a convention. Room is spacious, clean and well maintained. The hotel is so large that there are three towers, which make for 3 or more elevator sections - can be confusing.
Best part was a waiter in the sports bar called Draft. His name is Ben Daysson and he made sure ... | 4 | null |
Excellent Hotel & Location
This hotel is a great location in Manhattan. Its across the street from Madison Square Gardens and within walking distance of Times Square, Empire States Building, St, Patricks Cathedral, Central Park, Port Authority and most importantly Macy's and 5th Avenue. The hotel itself has a lovely in... | 5 | null |
Great location but very noisy room + very dirty towels
pros:
- excellent location: 5 minutes walk to Broadway and Times Square, 20 minutes walk to Central Libray, Grand Central Terminal, 5th avenue
- price included wifi and breakfast
cons:
- very noisy if your room is facing 44th street even late night
- very dirty to... | 1 | null |
BEWARE
I travel quite a bit because of my profession and mostly try to stay at Choice Hotels when possible, this so called HOTEL was THE Worst i have stayed at, in fact my next review is going straight to Choice. The lobby from when you enter is horrible, the rooms although say non smoking reek of smoke. Never will i r... | 1 | null |
Up and Down
The room was a good size. The bathroom was comfortable and well equipped, although there was trash left in the wastebasket. The Renaissance bed they boast about was the most comfortable bed I've encountered on the road. The buffet breakfast was plentiful and tasty, except for the coffee.
So I was surprised... | 3 | null |
a night in NYC
The Hudson was a great surprise! The library bar was cozy, funky and unique and the club on the premises was fun and open late! The atmosphere here is my favorite attribute. Rooms were clean and simple, but the clientelle were very diverse and interesting and the staff was extremely friendly and helpful! | 4 | null |
The rudest people i have ever seen.
Do not stay here if you want friendly customer service. The rooms are small and very loud. Front desk employees are very rude and don't care about your needs. I contacted the main office and all i was told was that they would look into the problem. It is not a 3 or 4 star hotel maybe... | 1 | null |
Not a Great Hotel
Stayed at the Crowne Plaza for 5 nights while at a conference. The only nice thing was that the hotel is located close to the Convention Center and other downtown attractions (e.g. 16th Street Mall). The hotel has limited common spaces - a small lobby with a bar and restaurant. There is a parking gara... | 2 | null |
San Diego
Wonderful Hotel - they even have concerts - right on the Marina - quiet and the pool was large and had a 9ft deep end. Great restaurant inside hotel and more that you can walk to. We even checked out bikes for free. | 5 | null |
Beautiful Property
Beautiful grounds. Bathrooms could be updated. Had lovely breakfast on the patio. Dinner was good, but we were having a romantic evening next to the window overlooking the grounds while the staff decided to pressure washer the brick pavers - not only noisy but not too romantic! Also a corporate group... | 4 | null |
Difficulty booking in advance
Similar to Kathryn180, I too experienced difficulty in securing my reservation with this hotel via telephone. If someone at the desk is unavailable to take your call, you are not put on hold but instead prompted to leave a voicemail with your contact info, or to email them. This would be f... | 2 | null |
BUGS! NO INTERNET!
stayed in room 1106, received over 10 bug bites from knee to ankle while sleeping between midnight and 6 a.m.!!! YUCK! Also, tried and tried and tried to connect to their wifi service, would not connect. Called front desk, got transferred over to tech service and stayed on hold for about 10 minutes, ... | 1 | null |
Great value, nice place
I stayed here for a professional conference for one week. The rooms were huge with a large living room, a kitchenette (complete with plates, flatware, corkscrew...), and a large bedroom. Wireless internet was COMPLIMENTARY. They served a hot buffet breakfast daily and a hot dinner Sun-Thurs comp... | 5 | null |
Dirty Rooms
As soon as I entered into our room and opened the fridge to check the stuff I was highly annoyed to see that fridge has someone's leftover bottles. What a bad management of the rooms where the room is not properly inspected for leftover stuff by previous guests. This puts a lot of questions on how well the ... | 1 | null |
very mediocre hotel
I've never written a review on a hotel before, but i wished that i'd known the following before spending upwards of £230 for two nights at the Doubletree Hilton (Lexington Avenue, New York):
From leaving our bags at the hotel as we arrived earlier than the 3pm check in and no room was available (we ... | 2 | null |
Was glad to find it not as bad as some other reviews
After reading so many other lukewarm to BAD reviews, I was very wary when we were assigned this hotel when many others in our group were staying the in the Omni. Keep in mind that we were in the area for a convention and not for vacation. That might skew my impressio... | 3 | null |
HUGE let down!
I would NEVER stay again! VERY poor quality starting from the outside of the building and followed all the way through to our room!!!! Holes in the walls....water damage.....ceiling was patched in MANY MANY places! In our room there was TONS of old rust ALL over the windows...curtains didnt work right...... | 2 | null |
Loved it and would love to return!
We arrived very early. Reception offered a 3d floor room that was ready, but we had hoped for a higher floor, so we left our bags and went site-seeing. We experienced friendly and mostly efficient service. The side-by-side hotel with SpringHill Suites and the elevator-to-reception set... | 5 | null |
Worst hotel experience of my life.
The hotel was overbooked. They refused to put us in another room without charging us. THey first tried to put us in a room that had no key and was so small the door was unable to open fully. The service was terrible and the staff were ignorant. I would not recommend this hotel to anyb... | 1 | null |
Great experience at Grand Hyatt San Antonio
Great location on San Antonio's Riverwalk. Easy walk to the Alamo, Tower of the Americas, shopping and restaurants. We had a Grand Club King room which give us access to the Concierge Lounge (Club Room) on the 23rd floor. The Club Room had food/snacks pretty much all day long... | 5 | null |
barely adequate
We got to our room and it was warm. I turned the air conditioning on high cool and we went to dinner and it was just barely adequate when we returned. The rooms were very small at this Hampton inn. The beds were also very small. We asked for a cot and they brought up a cot they really should have known ... | 3 | null |
Perfect location across from the Ferry Building
We recently stayed at the Hyatt Regency for a family vacation. We booked 2 rooms and were upgraded to the 17th floor, with magnificent views of the Bay Bridge from one room, and the waterfront and Ferry Building from the other room. Our rooms were modern and clean, if odd... | 4 | null |
Great hotel situated in the heart of Downtown Charlotte
My wife and I recently stayed at the Hilton in downtown Charlotte, we wanted to stay downtown because we were going to a concert. The proximity is fabulous, close to everything. Highly recommend this hotel, then again I've never stayed at a Hilton where I haven't ... | 5 | null |
Good value N.Y.C. hotel...would stay again...
Booked by our agant.
Far from 5-star, but exellent location, a few blocks to Empire State and Macy's!!
Very large King-bed room with all facilities.
WiFi $13.85 (free in lobby). When are hotels going to wake-up that charging for W,Fi is a rip-off !
Concierge very un-friendl... | 3 | null |
NEVER AGAIN!
First off, we have never been treated so rudely by an office mngr! The heavier set gentlemen was the so disrespectful and nasty when he spoke to us.
Second, the pictures of the rooms are false, they DO NOT look like what is advertised! I was afraid to take a shower with all the calcium buildup and affraid... | 1 | null |
Courtesy plus!!
We arrived at a very busy college weekend. Not only did they have the school banners flying, but from the first valet who opened the car door, we were greetedd with a smile and a welcome.
We were in and out of the hotel several times each day of our stay. They always knew who we were, wished us a great ... | 4 | null |
small, noisy rooms; swanky bar gone; location still good
We arrived, as reported, around 14.00; room wasn't ready untill 16.00. Wat is the use of reporting estimated arrival time?
Room was incredibly small; there were no decent closet facilities. There was no room for our 4 suitcases to lay on the floor beside the 2 be... | 2 | null |
Excellent choice in Baltimore
On our return from a golf excursion to South Carolina, we stopped in Baltimore to attend an Orioles/Yankees game at Camden Yards. MVH is well located - 15 minute walk to CY and good public transportation options. The price is remarkable for an inner city hotel of this quality; the breakfas... | 5 | null |
poor veeeryy poor
I can not believe how people can rate this "hotel" as excellent or even good!!! This place was the worst experience ever for me and my family! I read this comments before booking but I think this comments come for the family owner, what I found there was like a homeless occupants, people drinking, yel... | 1 | null |
Not even poor - but NO housekeeping
AT a premium room with 4 of my employees also staying at the hotel, and returned to my room to find there had been no visit by housekeeping for the day - - dirty towels, unmade bed, room service cart still in room - -what a mess. This has NEVER happened to me - even at Motel 6. Very ... | 1 | null |
Aging "chic" hotel with friendly staff
The Marcel looks pretty slick when you walk in - it has a trendy lounge, an ice bar (?!) downstairs, and the kind of "hip modern decor" that you see in boutique hotels all over New York City. However, once you're in there it's pretty obvious that the owners don't spend a lot on up... | 3 | null |
bedbugs
We stayed at this hotel for 5 nights in April 2012, on the 3rd night bumps started showing on my neck and hands. I did not really know what bed bug bites would look like so I thought they were pimples or maybe allergies, but my friend saw a bug on the bed. We planned on letting the desk know the next day – we d... | 1 | null |
Fabulous week in San Diego
Beautiful oasis on Mission Blvd. A wonderful calm bay, boardwalk and sun rise just outside the back doors. On the otherside across the street, the fantastic Pacific, powerful waves and unbelieveable sun sets! At the resort, great service and happy hour prices at Morays lounge, Hi Bill! At the... | 5 | null |
you can find a better place for the money
We stayed here for 6 mights over Labor Day weekend, and were quite disappointed with the hotel. First of all, the walls are paper thin--you are awoken at night from the sounds of people walking down the hallways. Yes, the bed is nice and comfy, but you can't sleep in it!
Housek... | 2 | null |
Faulty towers?
We were travelling as a family of 2 adults and 2 children and decided to check this hotel out on our last night before our track back to Australia. I have to admit it felt like we were in an episode of faulty towers!!!!! We had booked and prepaid for a non smoking king suite and upon check in were we wer... | 2 | null |
Very Comfortable Hotel
We arrived at 0:00 and for our surprise, the front desk man told us that they made a mistake and there was no room for that night. But they gave us a money for our cab to another hotel already reserved for that night.
The next morning, we came back to the Excelsior and went to our now reserved ro... | 4 | null |
Staff are terrific
My daughter and I stayed at Chelsea Pines for four nights in April. We arrived early in the afternoon-before check-in. Jay (the owner) welcomed us, took our bags and provided us with a map and suggestions of things we could do nearby until our room was ready. Our room was on the fourth flooor which w... | 5 | null |
cheaper than other Memphis hotels, but wouldn't pay this sort of money at another location
The Staff were friendly and helpful, particularly one girl who seem to be always there. She help me with advice on hospitals and faxed some things for me, as my husband was ill after the flight.
The pool was small but it was clea... | 3 | null |
worst one
This is the worst Super 8 I have ever seen. No refrig. No micro wave, a clock that didn't work. and BUGS...Hard to find cause the streets in the city are all tangled up. Never go there | 1 | null |
Very nice!! Friendly!!! Good location!
I was nervous pulling up as the property next to the hotel is the "Daisy Dooks" gentleman's club but was pleasantly surprised after walking in. The hotel clerk was very nice and engaging. Welcomed me back for being a rewards member and told me about the free breakfast in the morni... | 4 | null |
It's the Mrs. Havisham of San Francisco hotels!
The exterior of Westin St. Francis is architecturally a stunning, old world hotel. It's the hotel that was used in the 80s TV program "Hotel". However once you get inside things go downhill. The main lobby has very little charm and there's a "Barbucks" opposite the check-... | 2 | null |
Renovations made this a mediocre stay
I stayed here with my husband a week ago. The hotel is undergoing major renovations which made the lobby look extremely sloppy. They are redoing the restaurant and bar area, and it looks like it will be pretty cool when they're finished (they have Harpoon on tap!) but for now they ... | 2 | null |
Great little place to stay! Get a private bath!!
My husband and I flew into NYC 11/28 for a 4 day stay, but an unfortunate turn of events shortened our stay. The staff here was SO compassionate and helpful, that it FAR out weighs anything I could find to complain about!! I would recommend asking for a renovated room, a... | 4 | null |
not clean poor service
check your rooms to make sure evething works.
check for cleanliness
check into the first room tv did not work call front desk we had to change rooms.
check in to second room it was not clean. | 1 | null |
Uff... Bad Elevators.
This is a great old hotel that has been nicely redone. I would have given it 5 stars but for the elevators. Old, slow, small, and the only way to get into the hotel. You can't even get to the desk to check in with out waiting for the elevators. If more than 4 or 5 people show up at once you will e... | 3 | null |
The quality is slipping away somewhat
I hate to post a negative review for the Emabssy Row Hotel. I have stayed there many times in the past (even when it was part of the Hilton string) and have always had very satisfactory comments to post to tripadvisor. This last stay, however, wasn't as great as previous ones. The ... | 3 | null |
Bad Experience
I spent this past week at this hotel. Upon check-in I handed the clerk my school travel card and a tax exempt certificate. He accepted both. We were in a handicapped room which was over a bridge and in another area from breakfast. Since my husband was with me and I needed the vehicle the next morning, we... | 1 | null |
Very accommodating!
We had a great time at the Handlery! We were on our honeymoon, and had mentioned that when booking (by telephone), but we hadn't asked for any special room. When we arrived, the management had set us up with probably one of the best rooms in the hotel - with complimentary champagne!
The best rooms ... | 4 | null |
Great Stay. Helpful Staff
We stayed at the hotel on July 8th & 9th and thoroughly enjoyed the experience, Double room spotless and large;comfortable beds, unbelievable pillows. Concierge lounge wonderful.Beautiful weekday breakfast, well attended by an older gentleman who never stopped moving. Hot offerings and even ca... | 5 | null |
They should call the whole thing a Courtyard
Lets start with the positives - it has a good location and the staff is friendly. As for the negatives, ive stayed in a lot of Residence Inns and these " suites" are miniscule. My 10 year old step daughter said " I thought we were getting a suite" when she walked in. It's s ... | 2 | null |
Disappointed
I booked this room based on some of the reviews in Trip Advisor. However, I was disappointed by the hotel. My first room smelled of smoke and mold. It was so bad I checked out right away so they upgraded me to a nicer room with double beds. This room was better, but it still had a moldy smell to it. I was ... | 2 | null |
You couldn't pay me to stay here again
Windows allow every sound outside to be heard in your room - traffic, rock band studio next door (playing wearwolfs of london) and construction. Air conditioner SUPER loud. View was horrible and location of tv was to the side of an armoire which you had to navigate around to chang... | 1 | null |
Great service if you need to stay in the neighborhood
Extremely helpful and friendly service, nice atrium, small bar. Upgraded to room 1901 which a maintenance person said was the only room like it so the following comments apply to that room only: Small room with chair. No desk or work surface. Wonderful view with a l... | 4 | null |
The 70's are alive
Had a great stay there in July for a few days. Unique with modern painted ceilings complete with ceiling fans. Took me back to the 70's which was a great way to start our trip of America. Good reflection of California complete with the old clocks in the foyer. Free happy hour every night. What more c... | 5 | null |
recent stay
Nicest staff possible. Restaurant has great breakfast, reasonable cost.
But... internet poor, still have TUBE tv's. Rooms should have been remodeled years ago.!
Joe at the pool bar is great! Coll old tile portraits of western film and tv actors. | 3 | null |
Yuck!
Stayed here for a week for a business trip. Since it was going to be such a long trip.
I decided that having a kitchen would be nice. What a mistake.
I opened the cupboard doors above the sink and a 12 pack of empty beer cans, an old pizza box, dirty napkins, and my favorite- the empty box of condoms - along wit... | 2 | null |
Dont belive the Hype!
Stayed from 22nd until 27th March in a Delux King on 30th floor.
Hotel is modern and has a contempory interior, we booked on the basis of the good reviews but am slightly disapointed as they are not that acurate as set out below.
Location- at least 4 blocks from anything resembling a restaurant an... | 3 | null |
Good Location
Location the highlight here - right outside Madison Sq Gardens - so close to Times Sq and easy to get around on the subway. Close to Penn Street station so easy to get to and from Newark. Room clean and nicely decorated (if a little NYC small!).
Check in staff friendly and welcoming - but conceirge totall... | 4 | null |
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