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review stringlengths 61 22.4k | label float64 1 5 | __index_level_0__ int64 |
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Below Average Residence Inn
I've stayed in a number of Residence Inns, and they seem to fall into two distinct categories: Updated and comfortable or shabby and depressing. I'm afraid this property falls into the latter category.
The property is laid out in a sort of bungalow style arrangement, which actually was plea... | 2 | null |
My "home" in NYC
I travel to NYC frequently on business, and have stayed in many of the top "luxury" hotels (Peninsula, Four Seasons, Mandarin, St Regis) as well as the trendier ones (Soho House, 60 Thompson). However, since my first stay at the Bryant Park, I've never stayed anywhere else. It's the perfect combination... | 5 | null |
Bad stay
Hotel smelled like cigarettes/guests stood right outside entrance to smoke...blowing smoke around the entrance door and covered area. I was advised that it was a nonsmoking facility, however, two men smoked in my hallway while they stood outside their room and talked loudly using filthy language. Children ran ... | 1 | null |
Tim & Kevin Shine!
The pool was refreshing and clean and the food was good. Above all, the courtesy shown to us by the Desk Clerks Tim and Kevin was exemplary. They answered all our questions regarding tourist attractions, transportation and restaurants without question. They were courteous and responsive to all our ne... | 5 | null |
Exceptional Experience
After reading other reviews, I was a bit worried about staying for a few nights at the NY Hilton. How could such a large property deliver personalized service?
These guys hit a home run. I was warmly greeted by the doorman, and flew through check-in which was efficient, friendly, and professional... | 5 | null |
Nice Amenities, Abysmal Service
The location is excellent and the amenities quite nice (particularly the spa), but the service was completely unacceptable in every way. They sent me off with someone else's bag in the trunk (containing a birthday cake!), failed to give us the right rooms the first night, didn't call cab... | 1 | null |
Little Italy = Little hotel :)
Room: small & clean. Staff: polite Area: lively & safe Return? YES, but not more than 2-3 days.We stayed for 2 nights in July/12. We definitely wanted to stay in Little Italy after having visited the area last year, also saw the hotel at that time. It stands out like a little boutique hot... | 4 | null |
FOOD POISONING
My husband and daughter stayed at this hotel and had a wonderful time the staff was awesome. Friday night about 9pm they both had hamburgers for dinner in the hotel restaurant, saturday afternoon they headed home and by saturday night at 10pm they were both in bathrooms vomiting and diaherria all night, ... | 1 | null |
Typical low budget hotel
We flew in from Sydney Australia and reserved a room for the night before. The room was comfortable but the heating and air conditioning unit was very noisy. The windows needed washing. The room was basic. The dining room, however, was a delightful surprise. We had a fantastic waiter who was at... | 3 | null |
Very Nice...
From the views, to the service, to the breakfast, to the doorman, this is a grand place. The quick walk to the Macy's parade was very nice also. Loved the particular location between the Ritz and Plaza. Great shopping all around. Museums were only blocks away. | 5 | null |
Nice Location with Average Rooms
My partner and I selected this hotel primarily because of the location. It is within walking distance to historic Old Town. Of course, we throughly enjoyed the walk and the restaurants nearby. This hotel has tons of rooms; however only two have a view of the airport/ocean side. Unfortun... | 3 | null |
My first Holiday Inn experience was good!
Stayed here for 2 nights in May 2012. Room was simple in a positive way: not very up to date furniture but well maintained and good Large room with good free WIFI. Bathroom a bit small but dueable. Good beds and pillows. Free breakfast with delicious pancakes and easy and quick... | 4 | null |
Not really a luxury collection
Upon check in, I had no help with my lugguage and there was no door man. The bathtub is weird and same with their shower set-up. I didn't like it at all.
They rooms are dark and dingy with mirrors everywhere, which i don't mind but what's the point if you can't see anything. Its great if... | 3 | null |
A Good Start To Our Vacation.
We flew to Denver before starting our road trip through Utah and decided to stay in the city overnight. I initially booked us in to the Four Seasons in the city centre, but decided to change to an airport hotel, we had visited Denver before so no need to explore this trip. I chose Homewood... | 5 | null |
Not bad! Not bad at all for the Upper West Side
I stayed here for one night in June 2012. The hotel was undergoing lobby renovations at the time, so walking in and out wasn't exactly pleasant, but I'm sure it'll be awesome when it's all done.
I had an issue with the sink, and someone came to check it out within 10 min... | 4 | null |
Good value for money
We (my husband, teenage son and myself) stayed here 3 nights at the beginning of July. After a lot of searching we chose the hotel due to its close proximity to the airport and to the light rail link. You are in the centre of Seattle in about 30 minutes.
I had e-mailed the hotel a few times beforeh... | 4 | null |
Liverpool @ Fenway!
The Courtyard at Logan was a very convenient location for getting around Boston. All the staff were great and the shuttle service to the trains ran like clockwork. The General Manager for this property was friendly and went out of his way to make me feel welcome! Rooms were comfortable all well appo... | 5 | null |
Needs a good revamp
A good location but tired, dirty and shabby. The bed was nice to sleep on though and the view was not too bad. | 3 | null |
Great place to stay.
Very nice and clean hotel. It is older, but well maintained and cared for. The neighborhood was great. Many wonderful restaurants close by, as well as groceries and drug stores. It was also conveniently near bus stops. Situated close to the Union Street Shops and the Chestnut street shops so shoppi... | 5 | null |
AWFUL.
This W was awful. The whole hotel is way too dark. Housekeeping kept their cleaning CART outside my room. I called the first day after dodging said CART all day and they did remove it. Next day AGAIN right in front of my door. Call down ask them to move it. It is a FIRE HAZARD. Spoke with Mark, who argued with m... | 1 | null |
Bahia resort Hotel, San Diego, CA
A recent IEEE meeting brought us back to the Bahia Resort Hotel in West Mission Bay, San Diego, CA. This has been the third time we have met there and all three times we had excellent service, nice accomodations and the meeting rooms on the boat have a great atmospere.
The little bar b... | 4 | null |
Bug Bites and Hair on the Pillow
First of all, I noticed hair on the pillow the first night I was there. I ignored it thinking that maybe hair could cling on the linen even after it is being was. Then, after a couple of days of stay, I noticed that I have hives-like breakout. I thought maybe I was allergic to something... | 1 | null |
Terrible place to stay!!!! stayed 7/12/12 thru 7/15/12
I have never stayed in a place that had such poor service in the bar/restaurant. The only staff that seemed to care at all was the bellhop and that's including the manager Rudy whom I personally spoke to but he didn't seem care!!!!!! I also received numerous bug bi... | 1 | null |
Great Stay, Great Price for Downtown
We chose to stay at the ALoft after a wedding reception. The location was perfect and the price for a downtown hotel was very resonable. The staff very friendly and helpful. The room is very modern and cute. Great towels and bed. My only complaint, no drawers for clothes. I would no... | 4 | null |
Beautiful
We stayed at the Westin one night for work. We were immediately greeted when we walked in and were impressed by the relaxing atmosphere of the lobby. We were upgraded to a Junior Suite and enjoyed the spacious room and awesome views. The room was very clean, and the bed was Westin quality perfect! I wish we c... | 5 | null |
Utterly average
We were driving down the PCH, staying in hotels of the same price bracket as the Ocean Park Inn, and this was the first hotel that we were disappointed with. Our greeting on arrival was somewhat distant and abrupt, rather than the welcoming friendliness we had come to enjoy through the rest of the state... | 3 | null |
The hotel was very old And noise at night!
I just liked the location other than that, very poor hotel needs an update ASAP !
We could hear the doors banging all night and also people talking on the hallways! | 2 | null |
Presidential Suite
We had a Prestige suite, but upon check in, I asked if the Presidential suite was available and it was. They gave me a discount from the normal rate, and we were set. The room was spectacular with a full lobby with guest bathroom, full living room with sitting area, a HUGE bedroom, and spectacular ma... | 5 | null |
Past Its Prime
We checked in to a room with no hot water, an HVAC unit that sounded like a 767 was continually landing, wine glasses that were left by previous occupants - with wine still in them, no shampoo, and unavailable and inattentive staff. This hotel needs to be renovated and service upgraded in a hurry. A fabu... | 3 | null |
Holiday Inn Standard: OK.
Convenient location: near Hollywood attractions, close to City Walk and Universal Studios (the hotel offers complimentary scheduled shuttles to Universal Studios), but you need to use a car to go everywhere. You can buy tickets to the park in a store located off the lobby. Very large parking l... | 3 | null |
If Location is all your after this is it
Stayed here for 6 nights , the only time i encountered a pleasant staff member was on check in (and im bummed i cant remember his name ) the staff are not typical of other Holiday Inn hotels i have stayed at .... In saying that one thing you cant complain about is the location i... | 3 | null |
A poor excuse for a supposedly hip, high-end hotel
My company has a deal with this hotel and so I stayed here for ~6 weeks, typically 3 nights a week in late 2011 and early 2012. I would not recommend this hotel for the price, even in NYC. At a summary level the problems with this hotel are poor maintenance and poor ma... | 2 | null |
Friendly Staff, good location for meetings
I stayed here one night for meetings with a nearby foundation. The location was very convenient. The staff was friendly and helpful during check in and check out. Room Service is "subcontracted" through the Hard Rock Cafe across the street so the menu is vast. Delivery of food... | 4 | null |
A Needle in a Haystack
I was overwhelmed when looking for a hotel in NYC, but this was like finding a needle in a haystack. I got lucky! Quiet street. Quiet room. Comfy bed. Gorgeous decor. Helpful staff. Relaxing spa. Concierge staff that gave excellent information. It was a great way to spend 5 nights, including my b... | 5 | null |
Don't stay here
DO NOT leave anything valuable in your room to go anywhere, even just to go down to the hotel breakfast. We left the room for at most 10 MINTUES came back to the room with our breakfast & shortly later before leaving again I realized housekeeping had come in to the room and stole my money!!!! within 5 t... | 1 | null |
Beware Extortionate Parking Charges
I booked this hotel as it looked nice on the pictures, seemed good value for money and looked like it was a good central location for visiting LA however if i had seen that to park your car it cost $18 + tax per night there is no way i would have booked to stay at this hotel, the par... | 2 | null |
Great find in downtown San Diego
My husband and I went back to San Diego (we just moved away in February) and wanted to stay downtown near all of our friends. I booked this Holiday Inn primarily because they are part of the Intercontinental group so we still receive award points.
What a lovely stay, the staff was top ... | 4 | null |
Cheap and Clean
We stayed here passing through San Francisco in July 2012. We're used to staying in places more like the Fairmont, so the decor didn't really impress us but you can't beat the price. It was clean and cheap, and the staff were friendly. Hallway was a bit noisy.
Free Wifi and Free Parking.
Great Indian fo... | 4 | null |
Beautiful Views
Our room had beautiful views of the city and bay. Typical room with nothing worth noting. Hotel itself was beautiful and very modern. Spa was wonderful. Walking distance to the Gas Light District and PetCo stadium. | 4 | null |
Truly Awful
I stayed here for 2 nights after staying in Austin for a week elsewhere then driving around Texas for a few nights. It was quite cheap (80 dollars a night) but i m sure I could find a lot better for less. I am in no way fussy & look at a hotel as just somewhere to sleep & shower but this hotel disgusted me.... | 1 | null |
Disgusting and Dirty
I know this place is cheap for New York...but it is not worth $1 per night... The rooms are dirty the linen has stains and stinks. There are cat litter boxes all over. DO NOT EVER STAY HERE!!!
The toilets and showers a total disgrace...I am shocked that the health department has not closed this "sh... | 1 | null |
bad Neighborhood and old inside
dont stay here with a family/kids!!!
BIG warning!!!! Had to sign a waver if your car gets vandalized its not their fault.
Old inside too. Pics make this hotel look new and comfortable.
Simply misleading info/pics/location.
Only stay here if your a man, flying out the next morning. | 1 | null |
Very noisy and expensive with bad service.
The Omni is was overpriced for the accommodations. I stayed at the Airport Courtyard last week for $100 less and had a better room with better service. The noise level at the Omni is awful. My 10th floor room was right next to the stadium, but even on nights when there was not... | 2 | null |
5 day stay
Old fashioned style, but clean, fantastic views from our 25th floor bedroom. Soft beds, (unusual for the US), good room maid, pleasant staff all round. Very central location, so VERY busy with people and vehicles. Restaurant food excellent but expensive, the adjacent Applebees with direct access from the hot... | 3 | null |
Late winter stay
Location is wonderful, very central for business, pleasure and theaters. Continental breakfast was included in my rate but the beautiful restaurant was totally full every morning, so we had to get our coffee elsewhere more than a few times. The wait was too long.
All the rest of the stay was perfect, f... | 5 | null |
Best on the Upper West Side
My husband and I recently stayed for 3 nights in the Vermont Suite at the Inn NYC. I almost hesitate to write this review because it’s one of the best kept secrets on the Upper West Side. However, we had such a fantastic stay and it’s too easy to rave about the Inn. We are former residents o... | 5 | null |
Is it possible to give a lower rating than one?
The worst. Aside from problems I can live with (the room was as long as the bed and about 2 feet wider), here are the main complaints:
-Internet was barely functional.
-No elevator and I was on the 5th floor. Glad I only had a backpack!
-Both toilets on my floor were clog... | 1 | null |
Great hotel to see NY
Whatever you read here our room was clean, a good size and had all we needed. We had a friendly welcome and as others say, you can't beat the location (right near Time Square). Air con was a little noisy but worked and you pay for wifi. Shower for people under 5 foot. Otherwise I can't fault the h... | 4 | null |
Laptop stoloen form the safe box
I stayed at Tribeca Grand Hotel around 1 month ago. Unfortunately my experience couldn’t have been worse. We stayed during the weekend of June 1st, and while we stayed there my work laptop was stolen from the room. I am a frequent business traveller and I always carry with me my work an... | 1 | null |
Great Hotel with Location and Charm
We arrvied for a one nighter in Indianapolis and were pleasantly surprised at the charm of this historic hotel and its proximity to many cool things in town. Great staff, large rooms, and all of the old school charm on the outside, with great modern amenities inside. Nice restaurant ... | 5 | null |
Smallest room in hotel ever
Worst hotel I have ever stayed in, double rooms are elaborate cupboards, lobby is tacky and uninviting, concierge is not available in the evenings, bars are not open until late afternoon,only good thing is location, ok you do not expect to stay in your room in New York, but a bit of comfort ... | 2 | null |
MEH.
not so great experience started off when i called to inquire about the room we'd be staying in and the girl who answered gently criticized the fact that we had booked our room with priceline. i know they probably don't prefer this but i think it wasn't very classy to say something about it.
had no idea they were g... | 3 | null |
Convenient to almost everything
This is at least my fourth stay at the Hotel Whitcomb and it is a place i will return to when visiting San Francisco. The staff is friendly and always seems to be there for the hotel guest. From the smiles at the front desk, through housekeeping, even the bell cap at checkout seemed alwa... | 4 | null |
You Will Regret Staying Here!
In short if you expect a property with the Hilton Standard don’t stay here. If you are a Hilton Honors member and want to be treated like a valued customer, don’t stay here. If you want shuttle service or want to make sure you can arrive back at the airport for your flight, don’t stay here... | 1 | null |
Noisy! Smelly; Sketchy; 1.5-Star Environment
Two nights of NO rest!! - Doors slammed constantly; People yelling inside and out both nights; Windows and walls are so cheap there is ZERO noise protection. Had to call the front desk in the middle of the night due to a loud, strange man screaming a "song" full of expletive... | 1 | null |
what you want is what you get
The only reason to choose this hotel is its proximity to the airport, so of course you hear the jets all the time. We stayed here twice, having to catch a very early flight. The first time we brought our car back to the rental car company the night before, and then took the hotel shuttle t... | 3 | null |
Stunning Lobby, Mediocre Room
Upon entering the lobby, I was overwhelmed by it's stunning beauty. My reservation was for a King room, I arrived early and a Queen room was provided as an alternate to accommodate my need to check-in immediately.
At first glance when entering the room, I was pleased that it had been redo... | 2 | null |
Beware of bed bugs!!!!
I stayed at this hotel and left with bed bug bites on my body. I thought the bites on my hands were from mosquitoes but when I got home I noticed a lot of bites on my legs, butt, and other areas. | 1 | null |
Reasonable, clean hotel in the heart of Boston
This hotel was right in the center of Downtown. It was a few blocks from the Freedom Trail & Feneuil Hall. It was clean. Beds were comfy. Staff was friendly. Prices were reasonable. They offer free coffee from the Keurig 24/7 & purified water in bottles on every floor. The... | 4 | null |
Enjoyed myself, friendly staff
I travel a lot for business and work. Very nice home like feeling. I liked the service from the staff, very nice. Great location, very convenient. Close to city and train stations.Amenities were also great. WIll stay again. | 4 | null |
Great location, excellent service and unbeatable price!
My 7 year old daughter and I stayed here 2 nights for a mother- daughter weekend. I was a bit unsure what to expect because the rate I got was easily half of the other nearby hotels. Everything about our stay was perfect! Our room was ready 2 hours early and when ... | 4 | null |
Very nice Hotel
Very nice hotel , Classic atmosphere , Good location | 5 | null |
Pleasent Surprise
This is an older hotel which is a PLUS in that the landscaping is beautiful, green and lush.
My room had a small patio that had a great view of the grounds. The ducks came up for a bite of my crackers. The room had been refurbished and came with a refrigerator, micro wave and coffee maker. All the sta... | 5 | null |
Very Dissapointing
Front desk staff were excellent and the hotel is very well located but as a diamond member, it is a very disappointing hotel. No exec lounge and restaurants are below average. Having to spend 30+ minutes to use a coupon for a Free Starbucks coffee is not acceptable to busy business travelers. The bre... | 2 | null |
Greatly dissapointed by essential aspects
Sadly, this report, on balance is mostly negative. But I am hopeful that this hotel will improve in the future.
Currently listed as NYC's fourth largest hotel, the Hotel Pennsylvania is one of NYC's most famous properties. Remember the movie "The Glen Miller Story" with James S... | 2 | null |
The Grand Old Lady Still Delivers
Want a modern, minimalist, efficient hotel experience? Try somewhere else. The Walforf is a charming, iconic and generally lovely hotel, but it won't be for eveyone.
The foyer looks as much like a Hotel Museum as a 21st Century hip, wireless accommodation experience, and we love that a... | 4 | null |
Perfect family destination
I just returned from a trip to San Antonio for a family trip to Seaworld. As a seasoned traveler, I was very aware that planning ahead for a family trip with small children in tow is an absolute (I had my grown daughter, my almost 2 year old grandaughter, and a family friend's 4 year old son ... | 5 | null |
Very Disappointed
I wish I'd seen the other review(s) about Valet parking damaging cars. Ours was damaged, as well. In fact - it appeared that the staff left the liftgate up (the hatch on our crossover SUV) and drove around the garage. They were so very polite to have the hatch UP when we exited the hotel, to show how ... | 1 | null |
Super friendly front desk personnel
Great place to stay. Very clean and welcoming. Pool and hot tub were kept exceptionally nice and clean. Gym was well maintained and clean. Rooms were average, but beds were comfortable and nicely kept. Some rooms had an in-room fridge, but our room did not. This was disappointing. Al... | 4 | null |
Room was robbed while we were out...
We went out in the middle of the day and our room was robbed!! This had to be an inside job because a card key had to be used.. The hotel staff refused to review the security cameras or even assist us.
Do not stay at this hotel, you will loose all of your stuff and have no help fro... | 1 | null |
I honestly can't think of why anyone would stay here.
So I usually don't post negative reviews and I'll try to keep this factual, but this stay was so bad I felt compelled to post. A couple of notes. We were here over superbowl weekend. So we paid way too much for this room (although I can't think of a price I could pa... | 1 | null |
Plain ol' Hotel with the World's Slowest Internet Connection
Nothing particularly notable about this hotel. The under-window air conditioners are a bit loud and the walls are thin but the price is good. The only real complaint I have is that the internet connection is abysmally slow. I travel a LOT (~100 nights a year)... | 3 | null |
A tremendous stay
It was my wife's 50th birthday, and since American Airlines now services our city with direct flights to Chicago, I decided to take her there. The name "Waldorf-Astoria" has a certain panache, so that was my choice. A week before our trip, I received an email from a Roman Suhs, who said he was our per... | 5 | null |
Very central hotel
We very much liked this hotel. The staff was amazing and super friendly. Congierge Juan can help you with everything!! The location is amazing, very close to 5th avenue and grand central station. we would defenetly come back to this hotel. our room even had a view to the empire state building!! The o... | 4 | null |
Not if you want to sleep...
Let's start with the positives: very pleasant office staff and a great location. Now for the big guns, the negatives: this hotel is located pretty much in the middle of a lot of bars/pubs/clubs, so you can imagine what happens late at night. I was waken more times than I can count (up to 3a.... | 1 | null |
Nice, but noisy lobby that fills the atrium ...
The hotel is nice, parking is 18/night self parking. The check in process was nice and efficient no issues, the room was very nice. The style of furniture is modern and everything appeared clean and in working condition, which is to be expected for a hotel at this price. ... | 4 | null |
Just short of being a dump.
Let's start by saying that I like "European style" hotels, and I chose to ignore the bad reviews for this hotel because some of them smacked of people who wouldn't like an older hotel no matter what. I hate to say it - LISTEN TO THEM.
There is no decent parking. If you have a car, you will h... | 2 | null |
nice hotel and good location
I liked this hotel. We stayed here for 2nts. I had a promo rate, so for me the price was right. Staff was friendly and the hotel clean. The room was very clean, the bathroom spotless as well as the kitchen area for the king studio room we had. The room as also spacey, plenty of room. The ba... | 5 | null |
Ok for the money!
First, the hotel is still under construction but there was no noise. The location was perfect! Just a few blocks from 5th street and grand central station. The rooms were tiny....even for Manhattan! It felt like the inside cabin of a cruise ship. I wouldn’t plan on staying here more than a few days. W... | 3 | null |
Great location, hard to escape the heat!
We stayed at the Belvedere for a week at the end of June/July during a week long heatwave! The main negative was the noisy airconditioner that we left on 24 hours a day just to make the room bearable. We had 2 adults and 3 kids in our room and it was cramped!
We travelled with a... | 3 | null |
Low rate but incredibly poorly staffed and maintained.
Arrived late in pouring rain. Encountered Jason at front desk surrounded by Bosnian soccer fans.
Assigned a room requiring outdoor walking through downpour. No TV remote in room. Made six round trips to receive wrong remote from Jason. Gave up on TV. Telephone not... | 1 | null |
unfriendly staff
I stayed in the Waldorf Towers for 4 nights. The room was crying out for TLC and it was very dated. The receptionist on arrival was very friendly, however the friendliness ended there, my "hellos" or "good mornings" were never responded to by the reception staff or the reception floor staff, the same a... | 1 | null |
Very accommodating
We recently had an impromtu mini-family vacation in Washington DC to take advantage of a conference my husband was attending. We had an early flight and showed up at the hotel around 9:00 am. Theresa at the front desk was amazingly helpful. Due to the high occupancy of the hotel there were no rooms a... | 5 | null |
Good Hotel in New York
The Affinia is well situated on 34th within easy reach of attractions by foot or Metro.
Rooms are good and clean and staff friendly and efficient.
Downside is no complimentary WiFi in room which I consider should be everywhere now, although this is provided in Hotel Foyer | 5 | null |
Bad bathrooms, poor customer service
Room was an OK size. Bathrooms were very dated and in fairly poor condition. Shower was feeble and took a while to coax any sort of hot water out of it.
The Fitness Centre is an odd set up. They charge $10, which can only be paid by credit card (and cannot be charged to the room). W... | 2 | null |
I would not stay here again...
We stayed here one night, and this was more than enough. The room was a good size, had coffee maker, fridge, and small microwave. All seemed well until it was time to go to go to sleep... the walls are paper thin, we could hear the fan in the bathroom from the room next to ours, which was... | 2 | null |
Sofitel experience
service at this hotel was excellent from the door man to the desk staff. Hotel atmosphere was warm and friendly. Location is excellent for walking to shopping & coffee shops. I would recommend this hotel to friends & family and would definitely stay there again. | 3 | null |
5 Star Service
My family and I just returned home from a 4 night stay at the Sofitel in NYC. To be clear, this review is for the Prestige Suite and not a standard room.
The Good:
The staff at the Sofitel is amazing. Albert (who may be a manager) is particularly helpful, thoughtful, and is just one of the nicest peopl... | 4 | null |
Great Hotel!
This was a great hotel. the staff was very nice and helpful. I arrived late at night, but the valet was there to park the car, the front desk peson was alert and very cordial. Each night I intended to work or read while laying in bed. However, the bed was so comfortable and relaxing that I fell asleep each... | 5 | null |
Adequate
Nice remodeling. All business amenities provided. Small bathroom. Surprisingly quiet for its location with modern sound dampening windows. Friendly staff. Restaurant food is unimaginative and not especially good. Good access to Kennedy expressway and CTA blue line. Airport shuttle service provided. | 3 | null |
Just right!
I stayed at this hotel on the Friday and Saturday of the week that Hurricane Sandy hit the east coast. The hotel was booked solid yet you would not have known this by the ythe hotel was so well run. The staff was unflapable and very friendly; the service was excellent.
The hotel itself has a cozy feeling ab... | 4 | null |
uncomfortable, dated rooms
Our family of 4 stayed here one night on the way home from Hawaii. I chose it because of its proximity to the airport and free shuttle. When we arrived, we were put in a room with a king bed, after requesting 2 beds. They sent one roll away up, which is still not enough for 4 of us. They told... | 2 | null |
Flatotel
Just returned from a 6 day holiday with my daughter, her best friend and my sister in law. When we arrived we were given our key to our room. When we got there it only had one bed. We went to reception to explain the situation, the guy on reception was not helpful at all, he pointed out that the beds were mere... | 2 | null |
price unmatched by quality
The rooms are small and unappealing. In mine water collected on the bathroom floor and wouldn't disappear for a day. The hotel is located at a major highway intersection, there's hardly anything to do there, besides watching one of the worst traffic jams in Texas. The pool is a joke, the fitn... | 2 | null |
You'd be crazy to not love it!
I loved this hotel the minute we were greeted by the friendly doorman, Andrew. Unfortunately, I didn't catch the lady working the front desk because she too deserves praise. From the minute we arrived, we got nothing but the best treatment. The service is prompt as well. We booked a one b... | 5 | null |
The best of Boutique without the worst
I’m trying to think of a legitimate reason why we wouldn't return to Chicago's Amalfi Hotel (20 West Kinzie Street). It wouldn't be for the service, location, dependability, cleanliness, accommodations, or perks. Check-in and –out was a breeze. The room was more than ample-sized f... | 5 | null |
Nice hotel, nice staff
7 nights stay. Warm welcome and friendly staff at all times. Room with twin beds was larger than expected after having read comments from other guests. Bed linen clean but perhaps time to renew some of it?
Excellent location near subway line 6. Buy a MetroCard! Can also be used for bus rides bot... | 4 | null |
It is what it is
This is a relatively inexpensive hotel by NYC standards. It located near Times Square and if that is your destination this is a great choice. The room was adequate other than the heating/cooling. My room was suffocating hot. When I asked the desk if anything could be done about it they told me to open ... | 3 | null |
filthy half way house
I would advise anyone to avoid this hotel!!!! On arrival late at night , we arrived in the hotel reception where the smell was horrendous and the people in the lobby all seemed to be on something. At this point we asked to see the hotel rooms as the reception was a bad indication,the lift was very... | 1 | null |
Hated It
We recently spent 4 nights at the Dana. We spent the money to upgrade to the newer section based on reviews regarding the older area of the hotel.
D = Dump. The room service dishes hung out in front of the guest doors until the wind took care it, along with the tampon wrappers. There was a grocery bag stuck in... | 1 | null |
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