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review stringlengths 61 22.4k | label float64 1 5 | __index_level_0__ int64 |
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Bate and Switch
Let's start with the good first. The front desk clerk was very friendly and helpful. The rooms were dated but clean and comfortable.
The bad. I was traveling in the area and booked a room last minute for the same night. I choose the pay in advance option as it was a significant savings (booked through H... | 2 | null |
Trendy veneer (barely) covers aging shell
First the good: clean, contemporary, with lots of energy, both from the fashion forward clientele and the great coffee in the library/coffee bar. The staff is young, attentive, and readily available; and the Gold Coast backdrop is a great alternative to Michigan Avenue hotels. ... | 3 | null |
Really quite Gross, and it was a suite!
We traveled to jacksonville for a weekend get away. We booked online a month in advanced for a king suite with jacuzzi in the room. Upon pulling into the hotel parking (which is in a deplorable neighborhood), we realized that there was extremely limited parking so overflow was lo... | 1 | null |
Good choice for DC
We decided to spend a weekend in Washington, D.C. and picked this hotel because of the good rate, location and other people's reviews.
Parking rates are outrageous at $42/night. The valet guys tried to be helpful in pointing us to an alternate cheaper garage in the area, but there was some confusion ... | 4 | null |
High $$$ low Class
Overpriced hotel for what you get. Bed was nice and clean, sheets and mattress were comfortable. Everything else in the room cost you money. Bottle of water was $$$. Wireless was $12.99. Feeling of the room was cheap with skimpy # of towels, no robe, and plastic water glasses.
Service was poorly sta... | 2 | null |
Located at the subway for the A, B, and C lines. New property
I had an executive level room on a high floor with a pretty good view, blocked by the oversized TV. The room was on the small side, and I wish it would have had a bath tub. There is also no spa at this hotel. Tod English has done a thoughtful job with the re... | 4 | null |
Complaint
I am a long time Hilton rewards member and this is the worst experience that I have had at a Hilton property. In the bathroom, the towel bar was hanging off of the wall with the nails pulled out. There is absolutely NO closet in the room and only one towel was left for us. There is a small area without a door... | 2 | null |
Waldorf Astoria NYC - A lovely Family Stay
We stayed as a family, it was made memorable by the staff hospitality. I would like to especially thank Ana Tijan, who was instrumental in making this special occasion such a delightful one. The buffet breakfast service at the Oscars restaurant was excellent and lots of choice... | 4 | null |
Too Pricey!
The rates at this hotel are too expensive! Their rooms aren't worth the price they're charging. It's an average hotel with above average pricing. Also, their customer service is "okay." They were nothing special. Although, there was one good thing. It is conveniently located a few blocks off Interstate 5. | 2 | null |
Location, location, location
I booked this hotel on the basis of reviews I had read and was a little nervous as we had never been to SF before and I was worried about location, and some reviews people had left following my booking about hotel being old etc... But I have to say this was a great hotel experience for both... | 4 | null |
great stay
Once again drury dosen't disappoint. We have stayed her numerous times and never left unsatisfied. The location is great and down the road from the shops at la cantera, the rim, and fiesta texas. The breakfast was fine, I love me my waffles :). I needed dish liquid for my sons bottle and they happily gave me... | 5 | null |
Noisy, terrible front desk.
I stayed five days at this hotel for a conference. What a mistake. The hotel is very old, with tiny rooms that are not comfortable. You almost have no blankets on the bed, certainly no comforter. The hotel is extremely noisy. I stayed there over Saint Patrick's day weekend for the convention... | 1 | null |
MISSING JEWELRY FROM ROOM
I stayed at this motel twice since last year, it is ok, "Faulty Towers" like, No One Ever Answers the Phone at front desk" God forbid one has an emergency, good location, reasonably safe, upon return home I found i was missing jewelry and reason I will not stay here again, luggage was carryon ... | 3 | null |
BUG FILLED HOTEL
Your hotel was dirty. I was so disappointed. Stayed in room 354 I think. It had two mosquitoes flying around, I killed them. Also a moth. Also in the toilet paper when I unrolled to use a small cockroach fell out. Cockroach also in back elevator. Your elevators were slower than slow and the doors almos... | 2 | null |
Great Location
Just returned from a 4 night break in NYC, staying at Metro with easy access to subway, Macy's, Times Sq, ESB and Broadway. Breakfast plentiful and varied with coffee and tea available all day. Hotel room towards back of hotel and therefore street noise minimal and bed extremely comfortable. Access to fr... | 4 | null |
Great Hotel on Michigan Ave!
I've stayed at this property many times. Great location, close to Michigan Avenue and the shopping district. Hotel employees are very helpful and courteous. Good steak restaurant in the lobby (Weber Grill). Public transportation just outside the hotel. Overall good value for the city! | 4 | null |
Ugh, musty smelling rooms.
I'm typing this from my musty smelling, 'not-sure-it's-clean' room at the Hyatt. My husband has business on Capitol Hill so it's conveniently located but I'm glad we're moving to the Willard in a few days when his business is done. Check in was annoying--I asked the guy at the front desk for ... | 2 | null |
Great Service. Clean Room.
I was traveling on business and landed here about 4am. Was greeted with superior service and a nice clean room. The breakfast bar at the dining area was serviced with efficiency and the food was above par. Pleasantly surprised with the stay. | 4 | null |
improvements needed
No hairdryer in room, no chair in room, no grab bars to help getting in and out of shower which was very slippery ( and a liability to the hotel) | 3 | null |
Old, Historic and Outdated
I have just finished a 4 night stay at The Drake and was disappointed from the moment I arrived. I was greeted at the curbside with the statement; "you don't need help with your bags do you ... go inside and up the grand stair way and reception is on the right". I was standing on the sidewalk... | 2 | null |
Luxury hotel in NY
Absolutely fantastic hotel. Great location. Incredible facilities and service. Free wi-fi in the reception area. Staff most helpful and courteous, always there if needed but in no way intrusive. Wish I could afford to stay there every year. Has spoiled New York for me, because I will never be able to... | 5 | null |
Outstanding service
After first staying at the Sheraton LAX Gateway 9 months ago, I've made it my "home away from home" when I travel to Los Angeles every week. The staff go out of their way to be helpful and make sure that you have everything you need to enjoy your stay and get a good nights sleep. | 5 | null |
Disappointing
Was a real let down after spending 3 days at a resort in Napa...at almost twice the cost! Very uncomfortable bed. And the rooms have those annoying motion sensing thermostats, so the room became very warm in the middle of the night and I had to get up to set the sensor off in order for the room to cool do... | 2 | null |
Great location, pretty good hotel
You can't beat the location, very close to a lot of the bigger touristy things to do. Was there for a conference and I rarely get to stay in a Hilton, so I thought it was a nice hotel, but they are obviously in the process of upgrading the hotel. I did not have a renovated room that th... | 4 | null |
Not a good choice for San Francisco
Really regret staying in this property. No service whatsoever. The rooms are so closely connected and sound proof is so bad that you can hear everything from the neighbors, really everything!
When we asked for a package that our friends left for us at the front desk, the receptionist... | 2 | null |
Nice, but...
I wasn't as bothered by the size of the room as some, but I did feel super cramped in the halls. Passing a housekeeper with cleaning supplies or another traveler with luggage is definitely a tight squeeze...but the halls aren't where you spend your time, so no big deal. The bathroom was a good size, but di... | 3 | null |
Excellent Service and Location
This hotel is very nice. The cleaning lady gave us extra towels and shampoo with no problem. Rene in the Executive Club Level was welcoming and made for a fun atmosphere. The Executive Club Level offered free breakfast, snacks during happy hour and drinks all day. The room was clean and l... | 5 | null |
Much ado (4 and half stars) about (almost) nothing
This hotel was quite a disappointment. Apart from people working at the front desk not much justified that the hotel was a 4 and half star one.
There are some major architectural and interior design flaws around. The probably best example of them is the sliding "window... | 3 | null |
Great service!
As a Hilton diamond member I visit dozens of Hilton Concierge Lounges each year. The service at the Woodland Hills Hilton is exceptionally. Rosie makes everyone who visits feel like it's their home away from home. | 5 | null |
Hands down, worst front desk services!
i am a seasoned traveller, but it is the first time I am moved to write a review of a hotel, that is the extent of bad services at this hotel, in particular front desk and theater desk staff. no greetings, no smiles, no hint of helpfulness, at one point, theatre desk staff did not... | 1 | null |
Fun weekend at Lake Travis
We love this resort so much we've come back a second time. The rooms are nicely decorated, clean and have the most comfortable beds. Most of our time was spent in the pool. The staff kept it pretty clean at all times and came by often to make sure we were doing ok with our refreshments. Would... | 5 | null |
Unclean
I came to Jacksonville this past Thursday for my brothers funeral and although I found you lobby area nice, my room was not clean and had a definite urine smell. Although your in-room literature said that you serve breakfast lunch and dinner, I could not find the dinner hours listed. I went at the dinner hour a... | 2 | null |
Good motel in LA
A good motel in LA so no parking trouble. Close to the griffith observatory and to the famous walk of fame. By bus or subway you can easily visit Rodeo Drive, Beverly Hills, Santa Monica and Venice Beach. Great breakfast at 54twenty. Nice and clean room. | 3 | null |
Terrible customer service, awful...
We stayed here with a large group so had about 8 rooms total. You would think they would be nicer to us. When we arrived we gave them our names and he didnt even acknowledge us... just stared at his computer. Told us we didnt have a room and about 15 minutes later he goes "okay fine ... | 1 | null |
Great views, relaxing atmosphere
We enjoyed the tranquil surroundings at Paradise Point especially from our bayview room. Other than the free wifi it probably wasn't worth paying for the resort's passport as we spent most of our time exploring San Diego not the resort itself. The location was a great base for us. Servi... | 3 | null |
Good Lord!
I bought my wife Red Sox tickets for Mother's Day. Win Win proposition. Usually we spend 250.00 or 400.00 on a hotel plus parking. This time, I figure what the heck. We'll go to a game, stay at Howard Johnson's. It's only one night. How bad can it be?
The people were very nice. The parking was tight, but th... | 1 | null |
A disaster!
Besides the high prices, they initially put us in a room different from that which we reserved. Even the 'correct' room didn't match the online photos and description. The in-room jacuzzi was so tall that my wife couldn't make it over the edge to use it. The drain on the jacuzzi leaked so fast that I couldn... | 1 | null |
Service continues to be great, but pricing has become excessive.
We have stayed at this top rated hotel several times and gotten great service and outstanding accommodations at a reasonable price. However in Sept 2012 we were but in a 2 bed room ( after requesting a single King size bed) overlooking an asphalt roof and... | 2 | null |
Rude Staff
I recently stayed overnight with my family and booked two rooms via hotels.com. When I checked in which was a little after twelve pm the clerk seemed to have a bit of a attitude being short with his responses and when I asked a question about which room had the single bed he responded by saying neither. I th... | 2 | null |
Home away from home
I love this hotel and use it as my primary for all business trips to SF. I'm in SF about three times a year and am disappointed if it is sold out. The location is great for views and its very close to my favorite restaurant, Nob Hill Cafe. Word of caution though. This hotel is at the top of a steep ... | 4 | null |
DELIGHTFUL STAY
That was indeed a most delightful stay I had with Extended Stay America (previously Homestead) in Sorrento Mesa last month. Though I expected it would be ok, my experience with them surpassed my expectations pleasantly.
Front Office executives Lyn and Christine, and General Manager Emil made me feel ver... | 5 | null |
Convenien Hotel for Connecting Flights
We stayed there while waiting for a connecting fligh over night.
It's very convenient since the hotel can be accessed by just walking through a passerelle from the airport.
The hotel restaurant serves good snacks and you can watch different sports channels on widescreen TVs there.... | 3 | null |
Great weekend in a great hotel!
I just returned from a weekend with my sister and daughter. This is an excellent location,especially for a first time visitor to NYC. Our rooms were very clean,the beds soooo comfortable! Service was exceptional,every staff member greeted us with smiles and offers of assistance,and staff... | 5 | null |
Great Location
All the reviews I have read on this property are correct. Top location and staff. Free private parking behind hotel, but is very small and tight. Breakfast was just OK, we enjoyed the toast and cereals, coffee and tea always on tap in the lobby. The room was OK but not great, it needed an update (air con... | 4 | null |
Great stay in DC with friends!
We booked this hotel upon the recommendation of friends and were not disappointed. First, the location is fantastic with many restaurants and bars within walking distance and a metro station literally outside the door. The check-in process was very quick and easy and our room was quiet, c... | 4 | null |
Disappointing
Checked in and given a room without a bath. When we asked for a room with a bath they showed us a disabled room. This is a five star hotel and we were told that when we made the reservation we should have asked for a bath.
We had to go out to a conference when we came back we had been moved to a room on t... | 3 | null |
Updating needed.
I have stayed at this property at least 10 times over the past several years and have watched it age, and not well. The location is excellent, with easy access to the airport, downtown, outlet mall and almost any other area of Austin. This hotel is adequate for a traveller passing thru and spending onl... | 2 | null |
Bad service and noisy hotel
We experienced bad service from the reception at this hotel. And we slept in a room where noise from the big Van Ness avenue was very loud.
But the location is great and close to good restaurant and coffee shops. Try Mels Diner at Van Ness avenue. | 2 | null |
Fab place to stay
Spent 4 nights here on our holiday from Scotland. The location is great within walking distance of Fishermans Wharf, little Italy, the crookedest street and the cable cars stop. Felt safe walking around area after dark. Friendly staff, safe easy parking. Rooms clean and large with all you could need f... | 4 | null |
Needs refurbishing
We had a 2 bedroom suite and as others have commented it was open plan but for the master bedroom. We ended up giving the kids the master bedroom with kingsize bed and we had the queen in the main room)it was very spacious but it could all do with refurbishing. It was clean enough but a bit more care... | 3 | null |
Less than ok!
I stayed in an nonsmoking room but all I smelled was smoke coming from the other rooms or the previous guest. This is a huge problem for me because I have very sensitive allergies. I don't want to have purchase allergy Medications because I'm staying at the Baymont hotel, I'd rather not have to deal with ... | 2 | null |
Scariest Motel Experience in My Life!!!
As a mom traveling alone with my kids, I should have canceled my reservation when I first pulled into the parking lot and there were 3 police cars. I rationalized that all was fine and checked in. My room was downstairs in the back of the motel. Little did I know that I would nee... | 1 | null |
Valet staff took a joy ride in my car
Our party of 12 people celebrated my husband's 36th birthday at Fairmont's Tonga Room. There were 3 girls in our car and because we were wearing high heels, we decided to valet our car with the hotel staff. Everything was fine until we picked up our car from the garage 2 hours late... | 1 | null |
Budget hotel close to airport
My husband and I arrived at LAX at 11:15 PM from the east coast, so being very tired we were happy that we didn't have to wait more than 15 minutes for the shuttle to the Super 8( the driver was very friendly). Luckily I had put their number in my cell phone before we left home because our... | 3 | null |
Detroit Meetings
Rooms were very nice and clean, had a very good time in the casino. | 5 | null |
One NIght Stay
The bathroom was very small. I could barely sit on the stool. I had to rest my arm on the toilet paper rolls. The room also need some routine maintenance. For the price I paid the room was acceptable. | 3 | null |
Possibly my worst Marriott experience
We recently stayed here on a holiday weeked after the AC broke at our house. We got a two bedroom suite. It was reasonably priced, but was a good example of "you get what you pay for." I am a Marriott Gold member so I stay at their properties frequently and this was well below the ... | 1 | null |
Great Property in an excellent area
Just spent two nights at the Back Bay Hotel and it was teriffic!! The staff is warm and welcoming, the food was very good and it is an excellent location. Rates are competitive for the area. I'm a Travel Consultant and I highly reccommend this property. | 4 | null |
The worst night in a hotel in my life
In spite of initial problems with parking (the street was blocked off for construction, and there was no way to even drive in front of the hotel, so we ended up looping around the hotel twice before we found a spot to park), I knew from previous experiences that Westin hotels were ... | 1 | null |
Newly Remodeled, Good Location
This used to be an outdated property but it has been almost completely redone with new decor. Hallway wallpaper is still pretty 1970's but everything else is very modern and clean looking. Friendly service, quiet and convenient location. Extremely comfy beds. Probably the best value of an... | 4 | null |
Surprise Surprise !!!
I staid at the Super 8 Hobby Airport at the 20th of june for one night... With a Super 8 at the Airport i would usually not expect this much, but this one is different. The Rate is quite good with $52 a night for a 2 queen bed room. The Service and the Team there is very good and kind. I got a nic... | 5 | null |
Lovely hotel in downtown SF
Check in was great in a beautiful lobby. The concierge was so helpful and knowledgeable. The bed was so comfortable and the room was lovely. Had drinks and tapas in the bar and that was great, too. Best french fries ever. | 5 | null |
Dont waste your money! Stay somewhere else!
By far the WORST hotel I have ever stayed at. This location is a disgrace to the Marriott chain. The hotel itself is very old and dirty. The elevator doesnt look like it has ever been cleaned or vacuumed. The sheets on our bed were dirty when asked for a new set they gave us ... | 1 | null |
Better than expected
Other reviews had me somewhat concerned - but in the end I was quite satisfied with our stay. We had one of the renovated rooms which had two newer doubles that were comfortable, smaller flat screen tv that was fine too. Room size was slightly bigger than some other Midtown rooms I've been in befor... | 3 | null |
did not receive points for my 2 day stay
lady at the front counter was nice and the place was priced low but did not receive my points for my stay (never before only reason I stayed here is for points) will not stay here again. hair left in bathtub from previous person. | 2 | null |
Didn't get the room I booked :-(
I booked this hotel because of the awesome reviews on this site! I booked a King suite. Upon check-in, I was notified the suite I booked was not available. They ended up giving us two adjoining rooms. Traveling with two toddlers, I was looking forward to the extra open space and a livin... | 2 | null |
Excellent hotel and amazing staff!
Just returned from a 5 day stay at the Staybridge with a group of eight. The hotel was very clean and in an excellent location. The staff at the hotel went above and beyond to help in any way possible. We were treated like royality, especially by the super friendly bell hop Jamie L.!!... | 5 | null |
Great easy nice place to stay! Clean and Professional!!! Wonderful Staff.
Great easy nice place to stay! Clean and Professional!!! Wonderful Staff. | 4 | null |
Very nice hotel
Virtually everything about this hotel was great. The only drawback is parking and access to the hotel. There are few entrances to hotel, so once inside there is a long walk involved to certain parts of hotel. The hotel itself is clean, large and the staff is great. The breakfast was outstanding. They ha... | 5 | null |
They upgraded me, and service is perfect
One of the best four seasons I have stayed at! definitely more homely feel to it. Stayed there for work, and a short time, but the service was perfect, and their breakfast is great. Definitely will stay there next time. | 5 | null |
was nowhere near as good as it should have been.
There were many things which just were not right and it ended up a disappointing experience. The position is OK but I would much rather have stayed closer to the theater district as we were limited for choices to eat near the hotel, so without a car this hotel is not ide... | 3 | null |
Overpriced but great location
for a "deluxe king" room it was very average. Initially received a double room but showed my reservation. The "deluxe king" was nothing special and definitely not deluxe. It was facing the street which was very noisy. Not worth the $$ of over $370/ night with taxes and car parking. The loc... | 2 | null |
HIT PLACE FOR JUNKIES!!!
Terrible management! Rooms were nasty,smelled like smoke in a non-smoking rooms. Two of our families trucks were broken into and everything stolen out of them. Hotel still made us pay full price for the rooms. I will never stay at a Red Roof again! | 1 | null |
Great stay
We had to spend an unplanned night at BWI recently and stayed at the Sheraton by random choice. We called from the airport and they quickly answered and confirmed a room. The shuttle was there in minutes (the hotel is right next to the airport so you do hear planes). The front desk people were so welcoming a... | 5 | null |
Has the W brand but lacks W standards
I was really disappointed at my recent stay at the W SF. I've stayed at other W hotels and the SF branch is far from the W experience I'm used to. The decor dubbed 'trendy' hasn't been maintained well so the hotel looks almost kitschy / borderline tacky. The service was spotty as w... | 2 | null |
Excellent Suites Hotel in Hillcrest
My wife , 17 year old daughter, and I had an extremely pleasent seven night stay in one of the hotels one bedroom suites.
After checking the usual hotel booking sites we actually got the best deal on the hotels own website.
The room/suite was surprisingly large, (we have actually ren... | 5 | null |
Terrible experience
Stayed here just for two nights but we were happy the weather allowed us to stay outside of the hotel for the most of the day. Starting with our arrival - a check-in line was some 45 minutes long (maybe some incredible and unexpected Thursday afternoon peek hour?;). Once I got through the simple che... | 1 | null |
A bit shabby, but it's the location that counts
We stayed there for a week - a family of four in a suite. To begin with, it's the location that made the accommodation bearable. The room was shabby, old stained carpeting, street noise at the 12th floor, the carpet was rarely vacuumed, the bathroom was as big as a normal... | 3 | null |
Beware
We booked a room at the Best Western Plus at Longwood Medical for May 21. On checking in we were told we were being placed in the apartments next door. At that point, there were no other rooms available in other hotels near the hospital. The apartment was very old with some effort to update it. The only window w... | 2 | null |
Great place with a few minor hiccups
I stayed here for two nights on a business trip.
Pros:
-Lobby is great for business meetings, especially after the morning and night rush
-It's New York so I actually considered the bathroom to be a decent size and it had a little table for toiletries/makeup
-Free upgrade to corner... | 4 | null |
Stay away from room 1301
The staff are wonderful and very helpful. The location is great for shopping. We were placed in room 1301 and it may be the only room like it. The fact is, it was full of black mold and the carpet was wet from the air conditioner. I could smell it a little when we walked in but we needed the ro... | 2 | null |
Feels like a Comfort Inn
As someone who travels a lot and trys to take the poor reviews with a pinch of salt, I think this hotel will make me focus on the less good reviews in future!
Overall, I couldn't wait to leave this hotel and cut short my stay to one night so I could move elsewhere!
Mechanically, the front desk ... | 2 | null |
Nice hotel in Downtown Detroit
For a very large hotel, we were welcomed with a smile and greeting from every staff that we encountered or passed in the hallway.
The rooms are a good size with large closets and very comfortable beds. The rooms are very clean.
They have complimentary wifi in the Lobby, but not in the roo... | 4 | null |
Wonderful Stay!!
The staff @ the Warwick blew us away!! I had sent an e-mail a few weeks before my parents & I left requesting that we have rooms close together and that both rooms have a view (we had stayed @ Hotel Mela in 2010, and had a lovely view of a brick wall and the local pigeons and their nests). When we arri... | 5 | null |
Pros and Cons make this an average hotel
I stayed at the Holiday Inn while in San Francisco for the TV of Tomorrow Show. There were definitely pros and cons to the stay.
Pros
- I stayed here because it was cheaper than other hotels. At $280/night it was a lot cheaper then the $400/night other hotels were charging
- The... | 3 | null |
Not an empire to be proud of...
I'm disappointed to say this was one of the worst hotel experiences I've had. I stayed here in March 2012 for 4 nights on my first visit to NYC with two friends. First impression was great - the hotel was cute and check in was quick and efficient, with friendly service. Concierge told us... | 1 | null |
Excellent Business Hotel - Adjacent to Convention Center
If you are in San Antonio for a show or conference at the Gonzalez Convention Center, the Grand Hyatt is definitely the place to stay. Rooms are tastefully modern, with plenty of space and working area, and great views of either downtown or the Tower of the Ameri... | 4 | null |
wonderful place
We originally needed to cancel an earlier reservation because of my daughters work schedule and the manager was wonderful, and I promised we would stay there our next trip to Philly. I am glad we did, rooms nice and clean, staff polite and breakfast was good. Would stay there again, | 5 | null |
Great location with some drawbacks
Hotel is perfectly located for Down town, room was well sized but decor could do with some updating. Room rate was a really good special, but parking was very expensive and there is no complimentary wifi which I think is unacceptable - wifi should be a given? Staff were very helpful. | 3 | null |
Don't Stay In This Hotel
WOW - I just read unhappy8254184's review and I thought I had written it!!! I totally agree with the comments. I too had an unexpected trip to Charlotte because a family member was in the hospital and having serious surgery the next day. The pictures on the web are NO WHERE NEAR what you will s... | 1 | null |
Not up to Marriott Standards
Our recent stay at this property was disappointing at best. After just staying at the Courtyard property in Tyler, TX..we were sorely disappointed in the Fossil Creek property. Although front desk staff was very friendly and accomodating, the overall appearance and upkeep of this property w... | 3 | null |
Always a nice stay
Stayed here on a business trip during the week of 2/1/12. The front desk attendance was great - even as I checked in close to 10pm at night! He was courteous and informed me of all that the hotel had to offer (wake up calls, morning breakfast, etc) and also reminded me to have my stay added to my Mar... | 4 | null |
Great pet-friendly hotel
We often stay at Kimpton hotels because they are pet-friendly, but the Vintage Park is worth a visit with or without your pet. Just a short distance from Pike Place Market, restaurants and shops, VP is smaller and more intimate than its sister property, Hotel Monaco. Like the Monaco, VP provide... | 4 | null |
Old in every way
This hotel just needs to be gutted and redone. It is more like an old Holiday Inn than a Crowne Plaza. The hotel building is old and thus the rooms are old and worn, though it seems that there has been some effort to update. The bathrooms are some of the smallest I have seen in a while - even Holiday I... | 2 | null |
You'll be happier somewhere else - believe me!
The ONLY good thing about this hotel is the proximity to the port. I will drive an hour next time NOT to stay at this hotel. We didn't sleep at all because the air conditioner sounded like a freight train going through our room intermittently. The closet doors would not cl... | 1 | null |
Just ok
I stayed at the Memphis Marriott Downtown for an event that I was participating in. I stayed there from Wednesday-Sunday, even though I only live about 25 minutes away, for convenience. I ended up having someone take my car back home for me and getting a ride home at the end of my stay because parking is outrag... | 3 | null |
The veneer is pealing
I expect the $8.00 cookie and the $12.00 cashews, but I didn't expect the dreadful room (view) and misrepresentation by the staff.
Upon check-in and durng my call to the front desk I was told that I had been "upgraded" to a select room. If "upgraded" means that I've been given a noisey room with o... | 1 | null |
Misleading info
I picked this hotel because they Advertised free airport shuttle beginning at 6 am. Also called to confirm. When I checked in was told shuttle didn't start until 6:30 am. Too late for me. Was also told they would give me breakfast early on the phone when I checked again again said no. Told me the taxi t... | 2 | null |
Best Place for Business - Friendliest Staff
I am a very frequent business traveler and a Starwood platinum member. I have stayed at almost every Starwood hotel in the San Diego area, and the W by far has the friendliest and most helpful staff. The food is great, and lobby is amazing. While the rooms could use an extra ... | 4 | null |
To stay here you will need to be MacGyver!
This stay did not start nor end on a good note. Every single thing that was expected didn't happen.
We had come to check in early evening after a very long overseas flight. We were exhausted, wanted to shower and grab a bite to eat. Check in went alright, the clerk was very ve... | 1 | null |
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