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review stringlengths 61 22.4k | label float64 1 5 | __index_level_0__ int64 |
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Nice room, unclean pool area
Fantastic staff--everyone very friendly and efficient, went out of their way to help us with any request. Room was very clean, with well-maintained furnishings. Hotel is on a very busy corner on Capitol Hill, near downtown. You wouldn't know it, though--the rooms are totally sound-proof. We... | 3 | null |
Lousy visit!
Air conditioning out for two nights. General Manager very cavalier and unwilling to provide refunds. Will not recommend or stay there again. The Hyatt (right around the corner) rates much higher. Yuck! | 2 | null |
Hotel physically beautiful, but where is the customer service?
We stayed on the 25th floor harbor view and it was an amazingly large corner room. The bathroom was a little tight, but everything was in working order and decor was up to date. We had to wait a long time for the roll away bed for our daughter, but it event... | 4 | null |
Not at all what I expected
When you hear the word Hyatt, you think of a high end hotel. I do not rate this as high end. We recently stayed here for a convention, and I was not impressed.
Issues:
1. $23 a DAY for Valet parking. Ridiculous. I don't even pay that when I Valet in Washington DC. I suggest to anyone staying... | 3 | null |
overpriced
Old hotel trying hard to get a grip. Location is only good if you are going to museums in north part of central city, otherwise its quite a walk to anywhere worthwhile. Free parking is a plus but there are much nicer places centrally located for same price or less. | 3 | null |
Meh...
There were several festivals going on in the area and there were rooms here. We got a good price on the room through Priceline. I don't think the room was worth more than that to be honest. The room was old and dated and reeked of stale smoke, but was clean(ish). It was fine for a place to sleep. The location wa... | 2 | null |
Mortifying!!!
I should have not tried to save money and listened to the reviews! The hallways reaked of urine (you could almost taste it) and had piles of dead and live crickets EVERYWHERE! When I was checking in, a female guest came to the counter and asked the desk man if it was normal for the security guard to just ... | 1 | null |
Where is the shuttle and why can't I read my bill?
Had travel plans changed at last minute and needed to grab a hotel for the night. I had stayed here before and didn't have any issues. Travel agent made reservations and I called for the shuttle, twice, and it never showed up.
Shuttle from another Hampton Inn, Eastgat... | 2 | null |
Beautiful place on the bay
This is an outstanding hotel. The front desk people were always very nice and gave me several great suggestions for where to go and what to see. They took care of any problems with a smile and followed up to make sure I was happy with the results. I love the location and thought this was one ... | 5 | null |
First vacation in new York
Stayed at the westin times square good location . Not friendly employees,don't stay here if you have kids stay , they don't have a swimming pool and nothing for liitle kids to do. Busy area especially at times square . Don't rent bikes from the people outside central park they charge $15.00 f... | 2 | null |
Some Upscale amenities wrapped in very tired box
I have now stayed at this hotel 3 or 4 times and I am underwhelmed at the lack of attention to detail that this organization pretends to care about. This hotel is basically a reworked amerisuites shell that was re-purposed to the Hyatt Place brand of Hyatt hotels. While ... | 3 | null |
Not a full service hotel; disappointment
We stayed here for a weekend seminar and expected a full service traditional hotel. The front desk convinced us that the club level ($30 extra per night) would be worth it because they charge an internet fee for each device you use in the other rooms! That's a new way to gouge g... | 3 | null |
No. 1 Relative to What?
This hotel is new and sparkling clean. From the outside it is impressive. Staff is friendly. But any hotel costing more than $200 a night should be something special. No?
But wait! The rooms are boring, cookie cutter type, sparsely adorned. Hotels at this range often have (at least in Europe th... | 3 | null |
old and buggy
I came to Charlotte for a trade show. I waited to to late to book a room and went on line for a room. I checked in at 6:30 pm and the desk person was new and lost the computer code for check in. After 45 minutes and three phone calla i add a room. The fist room was not ready. The second room i was give ha... | 2 | null |
Total lack of security in hotel. Anyone able to access elevators, especially pickpocketers.
My wallet was stolen while in a crowded elevator in the hotel. I am still waiting for a report from the hotel to claim on insurance, now 5 weeks since the event. They obviously don't give a stuff . Also took until 5pm before our... | 1 | null |
Disgusting experience
I made a reservation at the hotel arriving 07/27/12 through 07/31/12. We arrived to a pool full of rowdy kids that were part of a high school age volleyball contingency. There was mayhem in the halls every night the first two nights we were there. The building was not coll and had an odor that hun... | 1 | null |
like staying in a nice apartment downtown
I stayed in a one bedroom apartment at the AKA White House for one month while on business. The room had a full kitchen, a washer and dryer in-suite, and available on-site parking -- all great amenities for an extended stay. The hotel staff was very friendly. The location was g... | 5 | null |
Housekeeping Needs Oversight
I stayed here on a Category 1 award. This is the first time I have been disappointed in a Category 1 property. I recognize it is a category 1 and have lower expectations, but housekeeping is not one of those lower expectations.
I am Gold Elite with Marriott. Gold elite is certainly not a su... | 2 | null |
Great Hotel
The Willows is located in a little neighborhood with lots to do and eat! The hotel was clean. The staff was very helpful. I will definately stay at this hotel when I need to be in the area. | 5 | null |
Good Location, Comfortable Stay
We booked the Castle Inn based on other reviews on TripAdvisor, as it seemed to be one of the only places we could find that was well priced and in a good location. We we're disappointed at all. It was out first time visiting San Francisco, so we weren't really sure what to expect. Check... | 4 | null |
Nickeled and Dimed
This was our first (and likely last) stay at Loews Denver. While the nightly rate was reasonable and the room and basic service were fine, we felt that we were "nickeled and dimed" on other hotel services. Internet access should be free, not $10.95 a day. A pot of hot water and 4 tea bags should not ... | 2 | null |
Will come back!
Fantastic Hotel!
I read other reviews and was a little concerned about booking, but once I arrived I saw that this was a fantastic hotel! Clean, large with amazing views of the city. This location is perfect for any type of trip to NYC! Staff is friendly and extremely accommodating! I was even able to c... | 5 | null |
Centrally Located, Average Service and Rooms
It is easy to get to main shopping drags and other areas, but don't turn left out of the hotel (literally); the hotel is very near the Tenderloin. Service is extremely variable: security guards can be very helpful while the reservations and concierge personnel may be profess... | 3 | null |
Average at Best
Hands down, the Hilton next door is a nicer and better-run hotel. I stayed there last spring, but tried the Sheraton this trip because the rate was lower. However, I was disappointed. Nothing really major was wrong, so this place will do if the rate's a good deal. However, there were a string of things ... | 3 | null |
Beautiful Property, Great Location, Lackluster Staff
I've stayed here a few times for work, and while I definitely enjoy the location and the rooms, the staff seem uninterested. I am one of those independent travellers that like to do things on my own, but I would expect that when I reach out for assistance, it would b... | 3 | null |
DONT LET THE PHOTOS FOOL YOU
Let me begin on a positive note by saying the gentleman running the night desk was very polite as was the day staff.
As for some basic complaints, the elevator appeared on the brink of destruction and after riding it twice we opted for the stairs. The air in our room was stuffy as the wall ... | 1 | null |
This hotel was part of a wonderful San Francisco stay.
We were very happy with our stay at the Executive Hotel Vintage Court. The service was great, the staff professional and helpful, and the location is very convenient. It is not a cookie-cutter chain hotel. Enjoy this hotel for what it is- it has style, charm, and i... | 5 | null |
Not so good.
Bad experience. To sum it up,,,we ended up in 3 different rooms. 1st -smoke choked you when you got off the elevator and even worse in room. 2nd -no remote and bathroom floor had trash on it. The bathroom hand towel was dirty. Got remote but didn't work. Ended up the TV didn't work. Got a 3rd room by 3pm t... | 2 | null |
First time in Philly
I would not stay at this hotel again. I definitely would not recommend it to anyone. It's not the worst hotel but definitely not the best. I booked the suite for two nights. For the price that I paid and by it being a suite, I expected more quality and comfort. The pillows and bedding were poor qua... | 2 | null |
Best value in a hotel I have experienced
I tend to choose a hotel based on a good rate. The Warwick’s rates are competitive with any hotel I have stayed at, yet my stay was far superior to any in the same price range, or a little higher. | 5 | null |
Wonderful Experience!!
I traveled to Chicago on the weekend of June 22-24. I was with a group of 8, it was a special little Mommy/Daughter weekend. We stayed at The Palmer House Hilton and everyone absolutely loved the hotel!! Location was great!! This was my 2nd time staying at Palmer House, and plan on staying again ... | 5 | null |
Perfect location and very nice hotel in historic area.
My husband and I spent this past weekend at the Omni. If you are looking for a great location near the historical sights and fun restaurants/bars all within walking distance this is the place. The hotel is very nice, a beautiful lobby and friendly staff. We were lu... | 4 | null |
Bill me once, shame on you, bill me twice, what the?....
Traveled October 17th 2012. Booked for three nights on Bookit.com. At check in the desk attendant charged 650.00 extra dollars for what I thought would just be a hold for possible extra charges. When I saw what she had done, I showed her my paid in full record fr... | 1 | null |
Terrible start to D.C. trip with a great ending!
JW Marriott in D.C. won back our business with Marriott. We flew into D.C. late on a Friday night to check into a Courtyard down the street who we had reservations with for a week stay. When we arrived, Courtyard gave away our reserved double bed room and gave us a singl... | 5 | null |
Great Location - Shame about the bar
First stop on our trip to California. The Adagio was not my first choice but after is re-furb I was pleasantly suprised. Great location; although our room was at the front of the hotel and the sirens went late into the nite. The amount of homeless people is an issue in San Francisco... | 4 | null |
Very Nice
Nice room, clean, updated. Flat screen TV. Refrigerator. Comfortable bed. Walls a little thin, could hear shower running next door. My only real complaint was that they charge for parking--13.00 per night. I feel a Hotel should have free parking for hotel guests, except for airport hotels which is understanda... | 4 | null |
The lobby is like Grand Central and the wi-fi is expensive
I'm sure the lobby is like this is because of the current renovation. Normally, I believe this hotel is supposed to have two working entrances, but it will probably always be busy. I guess that goes with the location.
Biased opinion here, I don't think the 42nd... | 3 | null |
OK for a short stay
Covenient location. --a basic place with a low relative price Short taxi ride to ferries and light rail to airport..
Room was clean. .
Arrived late left early - OK
Breakfast places close by . (not included ith hotel) | 2 | null |
What a Dump
I will NEVER stay here again. DO NOT ACCEPT the room near the elevator on the ground floor near the elevator,. A constant circus of noise. Unhelpful staff at front desk. A guy knocking on my door with towels I didn't request or need. Never again. | 1 | null |
Location = Great : Everything Else = BAD
Most of the staff is unpleasant. All of the reviews complaining about the heat in the rooms is correct. My room stayed at 80 degrees and I had to change rooms. Decor is very dated and has an "unfinished" look. (Our room was missing molding in various places). Bed was nice and cl... | 2 | null |
Best Hotel Ever!
I had a short 5 day visit in San Francisco. I booked the Hotel Carlton after looking at a few reviews and their website. A little apprehensive, I arrived in the early morning to friendly faces, helpful staff who booked me in early to my room, cleanest room ever, best bed, quiet, spacious, and felt like... | 5 | null |
Nice and clean
This is your standard modern Westin- you get exactly what you would expect from this type of large chain. It's clean, moderate comfortable (the heavenly bed was a little on the firm side as was the chair/ottoman). We were on the 23 floor so we did not hear any street noise, but I can't imagine it would b... | 4 | null |
Despite price low quality
Went for a couple of nights to San Diego. This hotel is wonderfully located in the Gaslamp Quarter of SD. However, there are tracks for railway and cablecars nearby. Therefore, I woke up numerous times at night when I heard the horns of the railways. This not very pleasant if you want a restfu... | 3 | null |
Good location but accommodations not up to par
The location is great for visiting Universal Studios/City Walk. They have a shuttle but it is an easy 5 minute walk. The major issue was the room. It was very small and the noise from the freeway made it difficult to sleep. It seems like they could have used thicker glass ... | 2 | null |
A real treat
My expectations were exceeded. The nicest hotel experience I've had, even though only there for one night. I would like to stay for longer in the future if the opportunity arises. It has a romantic air about it and would be the place I'd choose if I was looking to impress. | 5 | null |
Best Kept Secret in Chicago
This is my third amazing visit to the dana hotel. This beautiful boutique hotel keeps me comingback with a great location, excellent service from the bellmen (TJ & Caesar), to front desk, to parking, to housekeeping. Upgraded to a beautiful suite with floor to ceiling windows looking at the ... | 5 | null |
Clean with Great service
Stayed at this Hampton during a recent trade show in Chicago (Sept 2012). Great service and staff. Probably the best Hampton free breakfast I've ever had, fresh and replenished often. Tables clean and staff comes around to tables to refill coffee and offer mints. The only reason I gave it 4 sta... | 4 | null |
Great Location
Across the street from Carniege Hall on 7th Avenue. Two blocks from Central Park and 10 blocks from Times Square. Couldn't be more perfect for location for this part of Manhattan. We booked a king and 'upgraded' to two doubles but the room was well used. On further inspection there was mold in the bathro... | 4 | null |
Lovely hotel, but our room was noisy and hot
The hotel was gorgeous, the staff were friendly, our room was large - but the service elevator next to our room (we thought at first it was thunder) was so loud. The noise and the inability of the cooling system to cool the room made us very uncomfortable. Maybe a different ... | 2 | null |
It was good but not Great
Room was clean but dated. Bed was average but not great. Rates are reasonable for what you get. Front desk evening person was unhelpful. Night time person was more helpful. Overall barely average but I would not likely stay there again. | 3 | null |
Everybody is very nice here!!!
Micheline was the greatest!!! She really cares that people are happy. The location is good and the parking lot is well lit. The rooms are nice for the price. I like that they sanitize the TV remote (wish more hotels would do this!!) | 4 | null |
The Worst....
This place is bad primarily due to the horrific and rude staff - most of them must be on a work release program. The place is OLD and rundown. Reminded me of Stephen King's THE SHINING. Customer Service is non existent, don't even bother asking for help with a cab or directions. Rooms have not been upgrad... | 1 | null |
Trendy Spot
Loved my stay while here, the suite was great and had lots of space! Nice lobby & helpful staff. The turn down service has popcorn, which I loved because it was so different. The bed was incredibly comfy, new furniture, overall a nice space! | 5 | null |
GREAT HOTEL IN A GREAT LOCATION
So convenient to everywhere. Great room with a view. Would recommend its location to everyone. | 5 | null |
steeply downhill
The St. Francis used to be the premier hotel in S.F. Arrived late and got ignored in the steakhouse by the overwhelmed staff (served at tiny table in bar). Revelers kept me up until 2:30 am and then two mornings (6-8 am) in a row, loud protesters with megaphones were protesting the hotel next door for ... | 2 | null |
Not worth the money
I stayed at Hilton Union Square over Labor Day weekend. I arrived at the hotel around 5:30PM on 9/1 and tried to check in but was told that only double rooms or smoking rooms were available. The person who was checking in was very rude and told me that my reservation does not guarantee what type of ... | 1 | null |
Great stay
The hotel is elegant and modern and close to many stores and restaurants. It is also very clean and the rooms are quite comfortable. The staff is courteous and frinedly- Loved it! I would definitely stay their again | 5 | null |
Top UES Hotel
My two children, two dogs and I stayed here for an extended New Years weekend and we were over the top pleased. The service impeccable, rooms spacious and inviting... even calming as the decor has an understated elegance with its neutral tones. The bedding, sheets and pillows were of high quality and chan... | 5 | null |
The restaurant bar has the finest deserts ever.
Great bar restaurant and their service has really stepped up compared to my last visit. Dinner is fine but do jot miss the vanilla creme cake with a whipped vanilla meringue frosting which is like nothing I have ever had. The bar scene is hip and they have an acrylic pool... | 4 | null |
Free Parking, Complimentary Breakfast, Trouble with Shuttle
My mom and I stayed at here for 3 nights while visiting LA. Checking in was quick and easy. We even received a complimentary gift from the hotel which included a bottle of water and a granola bar (nice gesture). Parking was free which is great for California h... | 4 | null |
Cool Midtown
Drop dead view from 33rd floor over central park. Rooms are a little threadbare, but that view makes up for a lot. Food is great but a little expensive. Cafe pulls a good espresso. | 5 | null |
Surprisingly Nice
This is a hotel with full of surprise, At first, we were a bit skeptical because the building didn't look much from the outside and surrounded by small shops and houses, with small lobby and reception area. Once we got to the room, it was spacious, clean and modern looking. We felt comfortable right a... | 4 | null |
Slipping standards.
I have stayed here every October weekend for the last 5 years.I like it because it is an excellent hotel and the location could not be better, but whats with all the cut backs? Check in was very efficient as always, got to the room to find they have taken away the mini bars. Later i discovered they ... | 3 | null |
A hotel to avoid
Let me start off by saying that I'm a priority club platinum member, and stay over 50 nights per year in Intercontinental Hotel group properties (the parent chain of Holiday Inn) - I'm also a frequent visitor to San Jose, and I usually stay at the Candlewood Suites over in Santa Clara. That hotel was f... | 1 | null |
Handy Place to Stay
The staff are great and very helpful. Make sure you visit the Club on the top floor. Nice little gym, whrilpool and sauna. The view from the balcony is not fantastic but you do get an appreciation of the SF sky line.
Our room was adequate with more space than a normal room as there was four of us in... | 4 | null |
july 21, 2012
Fantastic location, helpful, friendly staff however very uncomfortable hard bed with old sheets -minimal bathroom amenities, vinyl shower curtain, no bathrobe in standard rooms. noisy rooms in back. No view, this hotel is nothing more than a glorified Comfort Inn. | 2 | null |
This is a really nice place ..
We had a wedding in Dallas and spent the weekend here .. the room was lovely .. the decor was very attractive .. breakfast was good, but most of all the staff, especially Tracy were extremely helpful. Tracy went over and above, taking us to pick up our rental car, showing us where shops w... | 4 | null |
Service is everything
In this case, the service outweighed anything that wasn't perfect about my stay here. From the moment you enter the building until you leave, your interaction with the staff is very professional and positive. The workout facility, steam room, spa, etc.was an unexpected perk compared to the nearby ... | 5 | null |
Mediocre Experience
We spent four nights at the Country Inn & Suites in North San Diego. We stayed in a King suite ... it was nice to have two separate sleeping areas but the sofa pull-out bed was extremely uncomfortable. The staff was some-what helpful and friendly. The breakfasts are below average and not very desira... | 3 | null |
You might want to stay away until after May
This hotel is currently under renovation. According to the t-shirts that their front desk staff were wearing, the renovation will be lasting until May. Their front desk is actually now in their breakfast area and is reduced to a counter instead of the usual spread. I would li... | 3 | null |
Old-school Charm
Stayed here for one-night to be able to walk to our White House tour the next morning. Only reserved a standard king, but were upgraded to a suite looking out on Pennsylvania Ave since the hotel was not very full that night. These rooms are charmingly old-fashioned - the older style doors with crystal ... | 4 | null |
Monsterously expensive tired old hotel
Before writing this review I have read the comments from other travelers, quite honestly they must have been staying at a different hotel, because I am finding it hard to write anything positive.
Our booking was made on line direct at a cost of almost $700 USD (including taxes) wi... | 2 | null |
Miiiiiiiiles away!!!!!
So we picked this hotel as the photos looked ok on bookings.com and we were trying to save money. Turns out we were AGES away from Union Square and it was pretty quiet with a few vagrants wandering the streets which was questionable at best for two girls travelling in an unfamiliar city. San Fran... | 1 | null |
UNSAFE, panhandlers, rooms robbed
I was a guest in August, there to photograph an AKC Dog Show that I have covered for several years at this location. I set up my backdrop & lighting on Thursday night in what has always been a locked Ballroom. I always finish up my setup before the start of each show so as to not spook... | 1 | null |
Perfect hotel for historic area
This visit was our first to Philadelphia's historic area and we only had a day. It was park the car, ($25), check in and hit the sidewalks. The hotel was only steps away from profound American history. The staff was friendly and helpful . We had a lovely view from a spacious and very cle... | 5 | null |
Great Value, Service, and Location
We stayed in an upstairs (quiet) room for one night prior to joining a Cruise. We were very pleased with everything about this place. Consider the price in a great location of San Diego is in the low $60/night range with a free breakfast thrown in. The rooms are a bit tight but who ca... | 5 | null |
Fabulous Find!
We can't fault this hotel, it exceeded all our expectations! We booked through Expedia and got a good price - with so many options to choose from it was a little overwhelming but the research and trawling the net were worth it. Fantastic location, quiet room, gorgeous decor, huge tiled bathroom, free wif... | 5 | null |
100%
The staff, the room, breakfast, amenities, location. All were perfect. It was so nice on our Friday visit that we came back on Sunday. This was our first Fairfield Inn stay so thank you Fairfield! ( I have a 200 character minimum but really don't need to write any more than this!) | 5 | null |
Not worth the stay.
I actually live in the Seattle area and purchased my stay at a discount BUT had I been from out of town and stayed here I would have been VERY disappointed. The Hotel Max is a small boutique hotel in Seattle but with so many other nicer, bigger hotels there is no reason to stay here. The photos show... | 2 | null |
Peaceful and Relaxing, Great Staff!
We stayed at the Sheraton for only one night as we needed a place to escape a kitchen remodel at our nearby home. We checked in with our 6 month old baby and asked for a crib. Almost before we'd opened the door to our room the crib was delivered, complete with a crisp, white fitted s... | 4 | null |
New York luxury trip!
I had an executive room on the 42nd floor of this extremely friendly and beautiful hotel. The view was absolutely amazing of both New York and Central Park. Staff were friendly and helpful and the room was very plush and clean. New York itself is like no other city on earth, absolutely phenomenal!... | 5 | null |
Poor Night
The stay was disappointing to say the least. We were awoken at 3:00 in the morning to someone banging on our door asking for money. Not only did it wake us, but it scared us so bad we could not go back to sleep for the entire night. When we told the front desk, they just said it was another guest who had the... | 1 | null |
Tale of two visits....
We stayed here two consecutive weekends this month and had two radically different experiences. Our first trip we simply took a cab the short distance to the hotel, checked in smoothly (and VERY early after a red eye) to a new, quiet room with strong internet and a great view (the sunset was spec... | 2 | null |
Nicest Best Western I've Ever Stayed At
Decided at the last minute to go to Fleet Week because the weather was so good. Hotel is short walk from Pier 39 & many other great spots. Took the kids--ages 6, 8 & 10. All could walk to attractions of city without any problems. Is in a great location--when they got tired we wal... | 5 | null |
Great Location close to Times Square
We booked this hotel online. They had a special offer with 10% discount until end of February. Our stay was in the week were February ended. Through the website it was not possible to book further than February with the discount - I therefore had to "make up" our stay of two seperat... | 3 | null |
Modern and clean, but overpriced
This is a modern, clean hotel with friendly staff. They were kind enough to call our cell when our room was ready, and they were always welcoming. The rooms are spacious and comfortable. The service at Province (lobby restaurant) was lacking, and there was absolutely no service at the p... | 4 | null |
Clean, trendy, a nice stay.
My wife and I stayed at the Liason Hotel for one night for our anniversary. We were fairly happy with our stay, though it wasn't so amazing that we would stay here again if we were given the opportunity to try a different place.
The hotel is located about two blocks from Union Station and Ju... | 4 | null |
Beautiful Hotel...Terrific Service
My wife and I stayed here for the first time last weekend and were absolutely thrilled with the accommodations and service. Check-in was extremely fast. We called ahead and the front desk was extremely helpful in making dinner reservations. We are InTouch program members and ALL of ou... | 5 | null |
Needs improvement
Found an excellent rate on Hotwire and stayed here for a few nights. This may have been a "you get what you paid for" situation -- this place needs serious improvement.
PROS:
- Friendly staff
- Microwave and fridge in the room
- Nice fitness center
- Some efforts at updating the room with contemporary... | 2 | null |
Solo Travellers, Beware!
The hotel was hip, the staff was friendly and knowledge, and the location is great. However, my Solo Art room smelled a little, had a view of the back of buildings + McDonald's, and the bed was the worst I've had for the room price (bill came out to be approximately $400 including tax for 2 nig... | 2 | null |
Location good, otherwise save your money
The location was very good. However, the room was very small and need some paint and upgrading.The breakfast was adequate, but if you want a hot breakfast, this is not the place. For the price, however, you probably cannot find anything to compare in Boston | 3 | null |
Unmet expectations
This hotel falls way short of my expectations for a 4 star hotel. I had to move to a second room because the smell of mildew in the first room was unbearable. They missed my wake-up call. The bathroom had two lotions but no shampoo. And the toilet wasn't level/flush with the floor so it was wobbly wh... | 2 | null |
Not able to get rest or peace
I recently stayed at this Hampton Inn, and there were two large dogs in the room next to me that barked until 8:30pm, and started again at 7:30am. i called the front desk but they could not or would not do anything about the problem. I can understand having pets in the room, but they shoul... | 1 | null |
My Week Review
The hotel staff was more than helpful and accommodating in every sense of the words. Always smiling, courteous and I enjoyed my stay tremendously. It was all about the service. The hotel itself could use a bit of updating. We had two rooms--one better than the other. We had no full length mirror in our k... | 3 | null |
Old Reviews Must Carry This Place
When I booked my room here the customer ratings seemed high, After a nightmare visit indifferent staff and management were more than happy to see guests leave.
I looked at Priceline afterword and high ratings were several years ago and the current ratings are "1, !.5, 1, 2, 1, 1, 1....... | 1 | null |
Good location but noisy and expect more fro
Have used this hotel regularly for work trips - it's in a great location but since my last visit the removal of in room tea/coffee and minibar plus street noise has put me off returning.
It's also extremely busy - reception is like grande central station concourse.
When you a... | 3 | null |
Lovely old hotel.
Stayed in the old section of the hotel that retains a lot of character with high ceilings and original mouldings. Very noisy from the guy on the corner playing the drums and also the protesters in Union Square. Secondary glazing might not go amiss. | 4 | null |
Not Up to Hyatt Standard
As a Hyatt Platinum I have some experience to suggest that this Hyatt is simply not up to standard, based on my experience. While the hotel is undergoing renovation (so I have taken that into account), the overall facility was not as clean as I would expect. Staff was very friendly, but we were... | 3 | null |
Nice hotel right in the center of Times Square!
I stayed at this hotel for 8 nights for my first visit to New York. The hotel is very spacious for a hotel room in manhattan. I believe I paid about 240/night (which I thought was very reasonable for its size and location - other 4-5 star hotels I looked at for the same p... | 5 | null |
Affordable
Good motel to stay at, if you are on a budget and just need somewhere to shower and sleep. Good walking distance to marina and restaurants | 3 | null |
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