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if you have to stay in downtown jacksonville this is the place to stay
I've had to come to downtown jacksonville for the last 3 years to go to a convention, I assume that's the only reason anyone would stay in downtown Jacksonville? Downtown Detroit makes Jacksonville look good- I'll never be back.
The Hyatt is THE pla... | 4 | null |
Could never be worth the price
Given the price, the Arctic Doubletree does not live up to what should be available to a customer. The rooms are average, except for a noisy bar fridge, and service was terrible. Valet parking is blocks away, and took 45 minutes to get a car when I was the only customer getting a vehicle.... | 1 | null |
Philadelphia Holyday Inn Express a place where to stay.
The hotel is located in midtown Philly and pratically is close to the city center (Liberty Bell, etc).
This is hotel is clean and equipped with a standard boiler for coffe and tee, plus the breakfast is included in the room price. May be the breakfast quality can ... | 5 | null |
Pleasant hotel in a decent location, but overpriced
We didn't have a reservation for a hotel in Memphis, but wanted somewhere close to the center as we were told it was best (safest) to stay in the more tourist areas. The price for the room (sunday and monday nights) cost over $300, which was the most expensive hotel o... | 3 | null |
Clean, Friendly, and Freshly Renovated
My husband, daughter and I stayed at the Embassy Suites in Downtown Dallas (market center) for 4 days. Let me say that I will gladly reccomend this hotel to friends and family when traveling to Dallas.
1. The hotel was freshly renovated and looked and felt great
2. The staff were... | 4 | null |
Is this 2012??
Although the lobby of this hotel has 19th Century charm, I did not expect what I saw when I entered our room on the 3rd floor. Clearly, management spends nothing on general room maintenance or updating to normal 2012 technology. There is no internet on this floor! Sometimes it is a question as to whether... | 1 | null |
Hotel Wellington Review - Absolutely Disgusting
WHAT A VILE EXPERIENCE.
I have never had such a terrible experience as I have here. I booked 5 nights after seeing photos of the rooms online- they look somewhat spacious, clean, and presentable.
We arrived to our room on the 12th floor, and the room was on par with a mot... | 1 | null |
Communication could be better
Generally the service staff was friendly. At times the cocktail servers were slow to respond. The communication from the hotel could be better. They produce a weekly calendar of events which I did not receive until the 3rd day of my stay. Additionally, the guest room directory needed to be... | 3 | null |
Comfort Inn Manhattan
I am so glad we booked this hotel. We were a block away from the Empire state building, Macys. and also close to Broadway / Times square. Three friends and I flew out on the Thursday following Superstorm Sandy. It was a real comfort to be able to check out the hotels facebook page and be able read... | 5 | null |
Convenient airport hotel
Stayed at the hotel having missed my connection. The hotel is frequented by airline crews and is very efficient at processing guests - check-in/out is a breeze.
Hotel shuttle gets you to/from the airport seamlessly.
Hotel rooms are spacious and modern enough. I didn't find the airport noise to... | 4 | null |
Great night stay at a great price.
The room was very clean and comfortable. The young lady that checked us in was very nice and gave us excellent directions on places for food and such. | 5 | null |
This grand old lady is in the middle of a makeover
Maybe l expected too much from this place, but l was not impressed with this place. The enterance and lobby area was as grand as ever. The staff was very classy and attentive, however I was expecting the suite we were in would be taken care of much better than it was. ... | 3 | null |
CONVENIENT TO AIRPORT
Stayed here night before a flight from PHL Airport. Price determined my choice and shuttle service. All staff were very pleasant, from the welcome and helpful receptionist to the shuttle driver who helped with my luggage. Yes, the rooms are micro, but for one person, adequate. Missed having a coff... | 3 | null |
Latham Hotel
Rooms have just been completely renovated and are excellent- good quality linens, bedding and pillows. Staff were courteous, helpful, and attentive. Hotel is in the part of town where you would end up anyway if you were looking for a good selection of medium priced restaurants and cafes. | 5 | null |
do not stay here its a dirty dump
do not stay in this dump it looks nice as u walk in it took an hour n half 2 check in then we was givin a key 2 r room only 2 find someboby else was stayin in it when i went 2 reception i was told i wouldnt get an up grade agen. the room was disgustin and dirty the bath was dirty wot u... | 1 | null |
Good location, small rooms
I recently stayed in this hotel south of times square on a quick business trip to New York. I was able to check in early which was nice so I could drop off my bags. I asked for a higher floor to avoid the street noise, ended up with floor 11 which was fine. However, the line for the elevators... | 4 | null |
Worst hotel EVER would not recommend!!
To start with there is no way this can be called a budget hotel like other people have stated when it cost us $210 for one night in this dump.
The staff were extremely rude & the breakfast was flavorless!
The pictures on the internet must be of a different hotel because we heard t... | 1 | null |
No no! It's a Trap!
I book NYC hotels via Priceline on a regular basis. I often can get a 4-star or above for around $200, but for this trip I was staying 5 days and needed two rooms. So when I couldn't get around that price, I dropped my 4-star requirement down to what Priceline calls a 3.5-star. Snagged a room for ab... | 1 | null |
Great hotel in a nice area
The Seaport Hotel is located by the Convention Center in Boston. A free bus SL1 takes you from the airport and stops across the street from the hotel. The room was nice modern and comfortable. had all amenities and a 42 inch led tv. Very Nice. To get to downtown area Aquarium, quincy market e... | 4 | null |
Our Suburban got stolen!
We left our vehicle with the valet on Wednesday evening before Thanksgiving, but when we came to pick it up Thanksgiving morning, it was gone! Hotel video showed that someone had brazenly walked right up to the front doors, walked around our vehicle twice, then hopped in and took off with it. F... | 3 | null |
Last Time
If you are over 40 go somewhere else. The service is poor ( I called for the bellman and he never showed). They seem to cater to weddings and the wanna be pretty people. I was on the third floor above one of the the ballrooms and can tell you every song the band played till 12:30 AM Sunday morning. I called t... | 2 | null |
Horrible hotel in a great location
In the weeks before Christmas, New York hotels get busy and with low availabilty, I had to get a room at this hotel for ridiculously high rates, something this hotel certainly does not deserve.
The only good things about this hotel are the great location (close to Central Park, Rockef... | 1 | null |
Terrible service
I was attending a major conference in Boston and was booked at this hotel. My flight was delayed getting into Boston and when I arrived at 1 am in the morning there was only 1 person at the check in desk. She was preoccupied with a couple who were having some sort of problem and I waited another 30 min... | 1 | null |
Location+facilities+great service=UNBEATABLE
World class Location!!! Heart of the downtown with red and blue metro lines just a couple of feet away!!! Everything is near!!! Absolutely unbeatable!!!!! We stayed here (family & friends) last weekend and enjoyed our stay very much. How can we ever possibly not recommend th... | 5 | null |
clean, good value and fabulous staff
Rooms pretty basic (1960's hotel) but functional and great value for the price ( US $70 odd per night in April 2012). Beds were comfy - we stayed in #211.The pool area was very nice and there was a spa that was nice and large. Plenty of eating options either at the hotel or nearby -... | 4 | null |
Not worth it
The hotel is very small, hard to find and not in a good location. It can work for business travel, but definitly not for vacation or families. The restaurant and bar in the roof has a great view and young people, but the food almost sent my son to the hospital... Asked for a breakfast at the room that neve... | 2 | null |
Don't go here
We paid $200 a night for the accomodation here at Sheraton about 2 weeks ago and stayed 2 nights. For the price, we got ripped off. The rooms were very tired looking and after watching their in room Sheraton channel about the amount of money spent on upgrading sheratons worldwide, I can tell u now, nothin... | 2 | null |
Motel disguised as a Marriott property.
Although the staff was nice, it couldn't make up for the obvious. Old, old, old. This is an old property that has yet to be updated. It would be nice for a motel, but this property isn't meeting Marriott standards. The rooms have an unusual layout with old decor. The TVs are old ... | 2 | null |
Disappointed
We weren't bothered by the construction but were surprised that there was a $50 charge to use the small fridge in the room. The view was nice and the beds were comfortable. When the kids wanted to use the pool we realized it was going to cost an extra $15 per person, so $60 for a swim in the pool... $10 fo... | 2 | null |
GREAT LOCATION, GREAT VALUE , GREAT STAFF! NEED I SAY MORE?
Good sized rooms, spotlessly clean! Great shower in bathroom! Friendly staff, who were always willing to help! They have a small shop next to the check in, (soda, ice cream, chocolate etc.) and they don't rip you off on prices! These thing make a difference!
W... | 5 | null |
good hotel
very good customer service and Amet is very very nice. will be staying here alot more. very clean room and bathroom. good location | 5 | null |
Not the experience I thought it would be
Lots of things going around in my head as I write this review. I'm an experienced traveller who spends at least 50 nights in hotels per year mostly for business and all over the world, so I know what makes a hotel work and what doesn't.
The location of this hotel is fantastic a... | 2 | null |
Just OK. Could be better.
I stay at the Warwick for 4 days on a business trip. First, the plusses. Location is great in Downtown Denver. The view of downtown at night was very nice (ask for rooms looking towards downtown). The staff was very helpful, very nice. The lobby, nice. Now let that be my segway to the not soo ... | 3 | null |
Disappointing
I've stayed in dozens and dozens of Manhatten hotels over the years and for the life of me I can't understand how others can rate the Distrikt so highly. I found it hugely disappointing.We reserved and paid extra for a larger room with two beds and a city view on an upper floor.Upon our arrival the room h... | 2 | null |
Great location! Average hotel.
The location of this hotel could not be better. Located at the epicenter of north Michigan Ave. and all of its shopping opportunities and two to three blocks from Rush St. and its vast selection of dining, drinking and entertainment options this hotel is an excellent point form which to v... | 3 | null |
Awesome!!
We got a great deal from otel.com so I thought maybe we'd end up with a room next to an elevator or something. We had a huge corner room with a wrap-around balcony! Everything about the room was awesome! The hotel staff was courteous and helpful. My only complaint was the poor signage in the underground parki... | 5 | null |
What a hole, wish I read the other reviews before booking
The room was filthy, it stunk and we shared it with a mouse. The neighborhood was bad. In all my 7 weeks in the USA I only felt unsafe here. Did I mention our room mate, the mouse...pay more money and stay some where else... | 1 | null |
Terrible
This place was the worst. Hair all over the bathroom, mold on the walls, rugs were dirty, curtains falling off the walls, stains all over the bedstread. As soon as we walked in the room we call management for them to see these disgusting rooms. They sent up a newly hired 17 year old male staff with keys to dif... | 1 | null |
Business Travel
This was a very nice hotel and super convenient to the Denver Convention Center. I found it to be a pleasant place to stay. The staff are wonderful. Very nice and helpful. Checking in and checking out were both easy and fast. I appreciated the helpful staff when I had questions about where to eat and ca... | 5 | null |
Europe To New York..Thanks For The Business
Great...Awsome stay, great staff, friendly mix people....although they can work on the Pick Up The Phone Within "3 Rings" kind of service... I found myself calling guest services more than a few time and getting put on hold (Oh she thought) by "Deelia" and hearing her whole c... | 2 | null |
Such A Shame
For the price we paid I was not expecting too much from the hotel. To be fair given the age the rooms are acceptable, clean and I cannot fault the service or attitude of any of the staff. It is in a good central location making it an ideal base to tour the city. I used the valet parking @ $28.00 per night ... | 2 | null |
Not as great as these reviews say
First off the staff were great, and couldnt be faulted.
View of a concrete wall and alleyway was disapointing from 3rd floor room. Australian travellers beware of location, not as close to union square as you may think. Wouldnt dare leave the hotel after dark...
On first arrival, we in... | 2 | null |
Great Location-Nice Room
I stayed at the Parc 55 hotel for a trade show and could not have been more pleased. The location was excellent- one block from the start of the cable car line, 3 blocks to Union Square, and a short walk to the Moscone Center. DO NOT be alarmed by other reviews regarding "street people" and " a... | 5 | null |
Helix is a great place to stay in D.C.
Great location, excellent staff - personable, friendly, responsive. Hotel is clean, very comfortable, spacious, good work space, modern, great amenities and reasonable. Great location near Logan Circle and Dupont Circle. | 5 | null |
Best place in Chicago to stay, couples or families
Disclosure: I've never NOT stayed at the Silversmith on a trip to Chicago. However, over the Easter weekend my wife and i decided to take the kids to Chicago for a long weekend...and i made the mistake of making a reservation at a new hostel that opening this year. It ... | 5 | null |
Never stay near the elevator
Was traveling with my family and got a Suite near the elevator, heard the rumbling of cable movement all night. Shower tubes were crumbling. Room was spacious and service was fine but general maintenance of the hotel is definitely not at the level of Fairmont reputation. | 2 | null |
Oldie But Goodie
Although the property is a little dated, and we had quirky hot water, I bump it up to five big ones for the following reasons: First, the value. For the price we paid for four nights (under $450.00) and the freebies (shuttle, breakfast, cookies and superior customer service) this is an outstanding valu... | 5 | null |
worst super 8 i have been to
After travelling for many days without being able to wash our clothes, all I wanted to do was some washing, when we arrived at about 6pm. The girl at the desk told me the laundry was closed and i would have to wait until the next day to do my washing. The info in the room said the laundry o... | 1 | null |
Poor customer service from management staff.
Poor customer service from the management staff to accommodate for any inconvenience caused by the hotel.
I certify that this review is based on my own experience and is my genuine opinion of this hotel, and that I have no personal or business relationship with this establi... | 2 | null |
Convenient location and internet connection is....
I stayed alone for 2 nights in this hotel. Very close to Michigan Ave. which is the main shopping street of Chicago. You can reach various kinds of restaurants from this hotel and the metro station is also just 3 min. walk.
Room design is traditional. There is nothing ... | 3 | null |
Wonderful...
We have stayed here several times and the latest visit didn't disappoint. It's a great place to stay, very clean and comfortable and the breakfast is fantastic! Service is great too. | 5 | null |
Great hotel great location
Loved staying here and would recommend. Very helpful staff. Minutes from Madison Square Gardens, and train. Safe area. large room. Would stay here again. Gave us a complimentary upgrade. | 5 | null |
Great Hotel - But needs new TVs
This is our third review of the hotel. It continues to be a very nice midtown hotel in a great location.
Check-in was very convenient and the front desk clerk worked to get us a little better room. Housekeeping brought more towels very quickly and almost everyone we dealt with was very n... | 4 | null |
Loved the Handlery...
Great location...
Professional, friendly staff...
Clean, comfortable rooms...
We spent six nights at the Handlery in May 2012 and from the time we stepped out of the shuttle through to departing was a very positive experience for our family. On arrival we were upgraded to a larger room to accomoda... | 5 | null |
Very Good hotel, perfect location
We stayed for 3 nights on the 18th floor overlooking Union Square and the Financial District. The room was a good size for 4 (2 adults and 2 children) with 2 double beds (king sized beds would have been better). The wifi here is very expensive at $15 per 24 hours and there are hundreds... | 4 | null |
A lot of hotels can learn a thing or two from the Magic Castle Hotel
So the name is a bit cheesy but when you consider that it is attached to the Magic Castle Club (only 2 ways to dine and see a 'real' magic show is to be a member or stay at the hotel) and only 5 minutes stroll to downtown Hollywood strip, its already ... | 5 | null |
Helpful staff, good facilities and location
Stayed here two nights. Arrived first night very late. Hotel shuttle does not run late so had to catch a taxi ($13 from airport). Check in was quickbut found there is no room service, and no mini bar either. There are some basic packaged foods in the lobby vending machine. Ro... | 3 | null |
New York
I think everyone working at the hotel is Russian, and they didn't seem happy about being there so you won't find many cheerful smiles and sunny dispositions although they did warm up after a couple of days. My room seemed larger because a very small double bed allowed plenty of walking space either side of the... | 3 | null |
Grubby and over-priced
Arriving into the middle of the Chinatown bustle, our taxi from the airport had trouble finding the hotel, indeed, it is a doorway into a corridor, from which you have to take a lift upstairs to check in.
We found this odd, however, we were given a room on the 7th floor. It smelled strongly of i... | 2 | null |
Not up to usual Hyatt standards
Rooms are noisy. Bathrooms are so small that they are almost non-functional. You definitely can't have two people in at the same time. The door barely clears the toilet. I will not return. | 2 | null |
Bee Careful!
The ony positive about this hotel were the "bee" bath products. Grab your walking shoes if you would like to go downtown for dinner or to visit Monument Circle. Checking in with "Chad in Charge" was quite the experience with his condescending and less-than-helpful attitude. (He even disciplined the other f... | 1 | null |
good location, good value
located right downtown Dallas it's the perfect stay if you want or have to spend a night in the city. Plenty of restaurants a few blocks away, attractions all in walking distance.
Good value, with a buffet breakfast included, quite rooms and friendly staff. And more than decent prices compared... | 5 | null |
Old, Crusty and Creepy
The title pretty much sums up the stay. Mold throughout the bathroom, dirty floors which I wouldn't recommend walking barefoot on, and cramped quarters. Fantastic ambiance with beer bottles being thrown against the walls in the alley below as well as people yelling and fighting all night NOT!. I ... | 1 | null |
Awesome location poor room service
Well I was here during sandy hurricane, beautiful soho view from my room, nice and cozy. But everyday I need to leave a note to room attendant what needs to be replenish. Have coffee maker but they won't provide any stirrer, have towels but they won't replenish toiletries . I stayed t... | 3 | null |
Great bed, watch out for extra's
I stayed for one night due to a business meeting held not so far away.
The room was big, and a really great bed, very comfy. The bathroom was small but the shower worked ok and you don't spend much time in there.
The main issue I had was everything 'extra' costs the earth. I didn't have... | 3 | null |
Nickel and Dime you again and again
With this "prestigious" hotel when you pay for a room you literally ONLY GET A ROOM. ALL OTHER AMENITIES MUST BE PAID FOR, well I guess surprisingly the toilet paper in your room you do not have to pay extra for, but everything else you do. You have to pay just to use their really po... | 2 | null |
Excellent location and comfortable room, slow reception
I stayed at the Hard Rock hotel for the San Diego Half Marathon. I booked a studio with king bed on high floors. The room had a nice view and overall the design was fun. The bathroom was small but well equipped. Great location and good value, and Nobu was one of m... | 3 | null |
Simply terrible
Le Parker Meridien hotel has a great location that' about it ,
The service is very slow ,the food is decent,
I have stayed at the parker few times and i was amazing with the combination of the luxury and simplicity , Something has changed: Employees are miserable.( I think the hotel is under a new man... | 1 | null |
Amazing Hotel!!!!
This hotel was absolutely gorgeous. All the staff were so friendly and helpful, and the courtyard area looked just like one in a resort, it was absolutely stunning! Everything was so clean and well taken care of. We had a problem with our room (didn't like the view facing out into the parking lot) and... | 5 | null |
5* Service from a 4* Hotel
I travelled to Indianapolis from England and was hoping for a relaxing holiday. What I experienced from my stay at the Omni Severin was more than I expected. I stayed for 7 days then travelled out of town and returned for a further 2 days before returning to England.
The hotel is ideally situ... | 5 | null |
I checked out at 1 am
There was a very loud party next door to my room. I gave it until 12:00 to calm down before I called the front desk. After my third call I was informed that the police were on their way to break up the party. The police never came, I checked out and had to find another hotel at 1:00 in the morning... | 1 | null |
Beware - Bed Bugs!!
I stayed at the hotel in early June and my family was attacked by Bed Bugs. HORRIBLE.
The hotel location is wonderful, but the rooms are dated and worn. | 1 | null |
you don't get what you pay for...
First off, I love Starwood. I hate their NYC hotels. Let's start with check-in...does it really take 15 minutes to check someone in? I'm not talking about waiting time in line. I'm talking about the time it takes to swipe a card and make a photocopy. Ok fine, no biggie. I can let it sl... | 1 | null |
Great stay
Stayed for 2 nights at the JW Marriott in November 2012. The hotel is in walking distance from the main tourist attractions.
Likes: great bed, spacious room, free wifi in the lobby, great bathroom
Dislikes: wifi not free of charge in the rooms, the price for internet in the meetings room is much higher then ... | 5 | null |
Amazing
We stay at the Roosevelt every time we come to LA. This year, there was a mistake in our reservation. We were not in the type of room we booked. I was told to bring it up to the manager early the next morning.
Without any hesitation we were moved to the proper room. No hassle at all.
Mistakes happen all the ti... | 5 | null |
Lovely Weekend in NYC
If you are looking for a low key, elegant, old school NYC hotel this is it. There's no flash here which considering what has happened to the Plaza is a good thing. Yes, the rooms are on the small side, it's NYC but the service is top notch. The Cafe Carlyle is wonderful (not the food, which is dre... | 5 | null |
We'll be back!
We recently spent one night here as we were in town attending a wedding. Our stay was less than 24 hours. The weekend we were there was the 200th anniversary of the Girl Scouts and over 200,000 were in town for this event. It was also over 90 degrees both days we were there. The hotel location is perfect... | 4 | null |
Find someplace else
I hate to write a bad review and, of course, hate to stay at one that deserves it. I landed here due to recent forest fires that had the town booked everywhere. Even this place was booked full, amazing! This is trully a rat hole. You would only stay here if you have to. I did, but never again. The r... | 1 | null |
Poor Value
Everything about this hotel is either poor or shabby. Major refurbishment work is being carried out, even at weekends, starting at 7am and going on till late. Rooms, if not refurbished are dingy and poorly maintained, if refurbished are noisy due to work being carried out in adjacent floors and/or rooms. We ... | 2 | null |
Carlson Country Inn & Suites, Columbus, OH
All in all, an ok experience.
Shuttle pick up at the airport was quick and friendly. Check in clerk was efficient and pleasant. I raised a couple of complaints about the smell (previously smoked in) and the entry light taking about 90 minutes to come on. Other than that, the r... | 3 | null |
Good, comfortable stay
Well located, not too far from the lake or the magnificent mile...good, comfortable rooms and met my expectations in most respects. Wifi was expensive, and very poor speeds
Didn't eat at the hotel restaurants so can't comment on the food. | 4 | null |
nightmare staff!
We were looking forward to our stay at Dream Downtown. The hotel looked amazing and there were some lovely inside areas. The decor was great and we loved the idea of a rooftop pool. The modern features of our room ensured there was little storage and we ended up having to pretty much live out of our su... | 2 | null |
A well kept secret in downtown.
We stayed at this hotel on October 1st, 2012. What a gorgeous place to stay. I had requested a room facing the canal, which even though it was raining was a great view. Katie on the front desk when we checked in was super, super kind & helpful. The hotel was in a quiet area of downtown, ... | 5 | null |
Ghetto
Booked non-smoking king room, given smoking double bed. Service desk would not change out. My allergies can't handle cigarette smoke. Suffered nose bleeds and coughing all night and the next day. Police/rescue incident 4am. Guest reported someone was shot! Lot's of unacceptable activities going on in this place.... | 1 | null |
Dirty, dingy, and poorly maintained
I don't understand how this hotel rates so highly. I travel 150-200 nights per year, and this is one of the worst "tier 1" properties I've used in the US. Several of my towels were stained when I arrived. The ventilation ducts were covered with dust and grime. The carpet had chewing ... | 1 | null |
It rains in the room.
Our stay was horrible because it didn't have the safe key, a guy entered our room with his own key and it rained in the room in the midle of the night and we had to change to another room at 4 a.m. | 1 | null |
Please do not choose to stay here.
Unlike some people, I am not one to complain very often. I travel on business over 60 days per year on average in a mix of Hilton and Marriott. I have NEVER stayed at a worse hotel. Yes they are converting to a Double Tree. I can understand the transition period. The initial room they... | 1 | null |
Stay Away...alooof customer service and dirty rooms
In short. Stay away business travelers. I encountered bugs, dirty linens and a bathroom that smelled and was filthy. The shower head could not even muster to stay vertical and taking a shower was difficult to say the least. In the end, SETH, the mighty operations mana... | 1 | null |
Not coming back
We chose this location because we had stayed here in the past with family and it is close to other family that live there locally. It seems to be going downhill.
Good location, close to the mall and other necessities, and yes - affordable. BUT
-Rooms are small
-noisy
-maids knock on your doors between 8... | 2 | null |
Definately worth the price
Great location - easy walk to 6th street. Room was as expected, some obvious wear and tear but overall good condition. Nice TV, comfortable bed, decent size room w/micro & fridge. Breakfast also as expected - simple but adequate. Only complaints were the Internet was very slow at times and th... | 4 | null |
Old hotel
I stayed there for 2 nights for a conference at the end of Feb. My overall feeling is that the hotel is out dated and looks old. it has 2 sections (plaza and tower) and it is big. Somehow, it is very confusing to get around, and I spent much time trying to find where I was trying to go. The room I had is bigg... | 3 | null |
No hot water for shower, no water pressure in sink
It is a large room as others commented, but it is not worth the $221 (after taxes) for this. The bed was soft and offered little support compared to beds at lower priced hotels. My shower had no hot water, and the water barely came out of the bathroom sink due to the l... | 2 | null |
Good value and great housekeeping service
We stayed there for two nights before our New England cruise in late Sep. The hotel is located on a street next to the Port Authority bus terminal; though the street itself is not very scenic, we never felt unsafe even walking by the seedy DVD shop and the probation center on t... | 4 | null |
Worst Hotel in L.A
This is by far the worst so called designer hotel in L.A - worst location of all, you would just never stay downtown, you're only here because your work has put you up here. You can hear the traffic, I even heard the person above me going to toilet. Cheap looking interior in the room, like Ikea. The ... | 1 | null |
Not sure why this hotel has such a high rating ??
My stay nothing capable of 5 stars. During Check-in the computer system shut down. Staff just stood there and talked while the checkin line grew to over 100 guests. My Criticism is that staff should have informed those of us waiting in line what the issue was. Nothing f... | 2 | null |
Last stop for the Honeymoon
This hotel was lovely. The rooms were large, big bed, very clean, nice bathroom. Staff friendly and helpful, only have coffee making in the room but serve Tea in the reception area....bit odd? Area was very nice, we had a lovely meal at New Shanghai resturant which was only a short walk from... | 5 | null |
Renovation in progress
The entire lobby and breakfast area is being remodeled. Carpet has been pulled up, walls & furnishings updated, and the breakfast area is in a temporary room with food set up on folding tables. No hot food other than microwaved sausage, egg, & cheese biscuits. Staff was friendly. Avoid the end ro... | 3 | null |
Can't beat the location!
I guess it depends on what you're looking for. If you don't need a fridge, microwave, clock radio, or a pool, ...I'd highly recommend this place! Historic building, very cozy. Excellent staff! Excellent location! ...One block from the corner of Ohio and Michigan (The Magnificent Mile). Either w... | 4 | null |
Good location... if you like construction
Great location in the Southern part of Manhattan. The rooms were nice and clean. The bed was comfortable. The heating/cooling system and I did battle as the room was too cold and then 15 minutes later it was too warm.
I had left an item in my room after checkout and realizing ... | 3 | null |
Palmer House disappoints
The location is very good, the lobby is beautiful...but the rooms and the service are below standard.
I am a Hilton Honors guest and they gave me a terrible room, unrenovated, dark and dank. I called to complain and after waiting 30 minutes they gave me a barely acceptable room. | 2 | null |
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