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review stringlengths 61 22.4k | label float64 1 5 | __index_level_0__ int64 |
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Excellent location/offers
If you have AAA, you have to stay here during your visit to DC. You get the breakfast buffet for free (including gratuity), which for my husband and I was over $50. The lobby is beautiful. Super easy access to the Metro, if you can figure out how to actually get around.
The only ding I can gi... | 4 | null |
Dated and over crowded
The hotel reception is on the 6th floor and from the moment we arrived you are constantly waiting with crowds for lifts. The property has only 2 lifts and the wait time is like 5 mins and when your on the 12th floor not easy to walk!
The room and overall accommodation is tired and in need of urge... | 3 | null |
Good old-fashioned style
Good price for the location. Easy access to Financial district and Union Square.
Clean with a bit of old world style - but don't expect too much. Staff is friendly & helpful. | 3 | null |
strong smell of smoke in non-smoking room, road noise
Quite disappointed by smell of smoke in room. There was much road noise with room facing I-10. Noise was drowned out by ac, but there was no fan only setting or switch to keep it on constantly, so it was either too cold or too noisy. The birds in the trees outside m... | 2 | null |
lovely place
the place is very cleanly maintained, located on the PCH and nice to stay. We stayed there for over a week and the manager and staff were very helpful. It is slightly noisy if the windows are open but once shut, it is very comfortable. | 5 | null |
OK but not great
This is a boutique hotel in mid-town Manhattan. Its location is great. However, my expectations were not met based on its 4-star rating and its expensive rates. The room (I got the deluxe, which is larger than the standard room) was very small and very poorly equipped. There was no dresser. The closet ... | 3 | null |
Located at the intersection of chaos and
Many of my reviews are based upon my experience organizing a conference at the hotels I review. My average stay at a hotel is five to seven nights and many times it can include multiple stays in a short period of time. For those of you, who think planners get upgraded to the pre... | 2 | null |
Terrible Hotel
I do not recommend the Park 79 Hotel in NYC. The neighborhood was awesome which makes this hotel a shameful place to stay. The bed was so hard I believe it was just a box spring with sheets on it. The tv did not get local channels, and there were only a few basic cable channels that came in. The entire p... | 1 | null |
Indigo = NO Go
This is the worst experience in Chicago I have had. We were told the only room was smoking because we booked through Priceline. I had to ask 5 times what else they could do for us. NOTHING was offered UNTIL I asked for food vouchers. This hotel doesn't even have complimentary breakfast. The 4th Floor smo... | 1 | null |
Rough Around the Edges, but Fantastic Location
First of all, yes, The Milford is under renovations. The hallways are exposed pipes and humidity. Yes, the rooms are small. Sure, the elevators are a bit slow, but the theater showing our play was directly behind this place, so all is forgiven.
The Milford is the perfect ... | 3 | null |
Clean, But Dated
This property was clean enough, but badly dated. Although there was free wi-fi, they still have old analog TV's, there was no working phone in the room, and the water alternately ran steaming hot and freezing cold during my shower. No restaurant, no lobby, minimal breakfast. It was surprisingly quiet d... | 3 | null |
location is everything
location is the main thing going for this hotel, you step out the door straight into the hustle and bustle of times square. rooms were adequate for four adults but the fold out bed was a bit uncomfortable but ok for a few nights. check in staff were efficiant but no more, unlike the door staff an... | 3 | null |
Please DO NOT STAY ON this So called HOTEL & Suites!!!!
Very bad all around, rooms very dirty, no a/c working. I reserved double beds and they didn't have them available so I had to settle with KING size bed. Then room that was offered, someone was already staying there. They didn't even know which room was available, ... | 1 | null |
one of the best residence inn ever stayed
I stayed at Residence Inn on August and I must tell you that this is the best Residence Inn I ever stayed! The dinner was outstanding, they even cooked a vegetarian pasta at the pasta nite for everybody, they were going to have just a plate for my mom, as I requested, but they ... | 5 | null |
Awesome.
We just returned from a trip to Memphis and stayed downtown for 2 days just off Beale St at the Hampton Inn. It was one of the nicest trips we have ever taken in large part due to the location of our hotel. We were so close to everything and since it was so hot and humid, it was nice to go back to our room, ha... | 5 | null |
Great Hotel
I was very pleased with my stay at this hotel. The staff was very friendly. The room was clean and spacious for downtown Chcago. Great location.I will be looking forward to my next visit. to this hotel. | 4 | null |
Bed Bug Problem on room 704
I stayed at the hotel for a conference last week. On my last day, I noticed a bug crawling on my pillow. I also noticed a few blood stains on the sheet but couldn't figure why. I called the front desk to notify them of the bug I had found on my pillow. I proceeded to take the bug to the fron... | 1 | null |
"Breakfast" is pastries and instant coffee in reception
Some of the staff weren't helpful but others were, so swings and roundabouts. The room was okay, but was pretty noisy with children running around. They didn't have 'do not disturb' signs but the reception staff were helpful, telling the cleaning staff not to come... | 3 | null |
Wonderful hotel in downtown Memphis
We rented rooms at this hotel for a birthday celebration for my mom. A few days before we were scheduled to arrive, I contacted the hotel to see if there was a way we could have balloons put in her room as a suprise. They didn't have anyone that could specifically perform the task, b... | 5 | null |
Take a look around you, this place is not that great.
If you were somehow just dropped into a room at this hotel and asked to guess where you were, I wonder what you would say? I might come up with something like, "Hampton Inn, Kansas City Airport". I take that back, at least the Hampton Inn would have free internet an... | 3 | null |
Good Location
Hotel was nice and a great location... but even though I was warned it was loud , I wasn't prepared for quite as loud. Once we got moved to another room ( thanks to the great front desk staff) we had a very comfortable stay. All of the staff were helpful and friendly. Now the only bad thing is the drop of... | 3 | null |
A good value worthy of consideration
I stayed here two years ago for my daughter's wedding and had a very positive experience, so I booked again for an April visit to Seattle. I reserved a King bed room with jacuzzi and fireplace...we arrived late on a Thursday night, for a 7 night stay.
The room we were given had no ... | 4 | null |
No a/c
Fair location,nice enough room but a/c doesn't work.you won't be able to sleep. I was to tired to complain,so I didn't give the option to fix it,but I can't believe they didn't know. | 3 | null |
Great people, great location, needs some updating
The Wyndham Riverwalk is in an ideal location. It's very close to excellent restaurants, downtown, and the highway. I came on business, and although everyone I met was nice, and the hotel in general is clean, the place is well overdue for an update.
Check in was easy, h... | 2 | null |
Great Location, Not So Good Anything Else
I stayed at this hotel during a business/pleasure visit to San Francisco and found it to be adequate. The hotel is in a great central location and it is easy to get to restaurants, public transportation and landmark sites in San Fran. The rooms and the staff on the other hand, ... | 3 | null |
Great breakfast and service
I have stayed in New York a lot and sometimes the service is not great. When I checked in here, the girl was very nice. They had cold lemonade in the lobby which was great as it was very hot outside and I needed it. The room was typical NY, small but nice. However, hugh closet with dresser i... | 4 | null |
Adequate conference hotel
Upgraded to Wardman Tower. Not worth it. This is convention hotel and nothing more. Slow, uninterested staff. Wallpaper with multiple patches. Overcharges on room services. Wardman tower hall noise is very loud! No housekeeping to room by 2 pm. Then only after call. Attractive residential-styl... | 2 | null |
I Wouldn't recommend this place to my worst enemy
I went to this hotel to have a slumber party for my daughters birthday. when i arrived, from the minute i walked thru the door my terrible experience started. The staff here was horrible. the lady on duty when i arrived was Joni. she was not friendly and when i asked fo... | 1 | null |
Overrated, expensive..
Lovely property, impressive lobby, great location...yes, but....service is better in a motel 6. This is a premiuim hotel and therefore you are willing to spend the bucks on it, but in return, you expect attention, courtesy and an illusional feeling you´re better than home during your stay. This d... | 2 | null |
Unique in a city of corporate hotels.
We brought our two kids with us for a rambling Alamo City tour and chose this luxury boutique with benefits. The great roof top pool overlooking the city, spa, and charming restaurant and patio on the quiet end of the river walk were some of the reasons we chose the property. San A... | 5 | null |
Children everywhere
My stay here would have been fine (except for the reeking smell of stale cigarettes on the floor I was on, 3) except for the dozen of Latino children racing up and down the hall. When I contacted the front desk, the girl there was very nice and polite, but informed me that though she'd received more... | 2 | null |
Not the Best of Experience
On the first evening (with-in 4 hours) that I stayed at the hotel, I discovered that the bed was uncomfortable. The bed in my opinion was extremely firm. I normally do not complain but I just simply wanted to share my thoughts with the hotel staff (receptionist). I went to the front desk and ... | 3 | null |
Average Stay
The hotel is in downtown El Paso. The shuttle picked us up from the Amtrak station promptly. The room was clean and comfortable. One thing was that the toilet was hooked up to the hot water supply. So when you flushed the tank would fill with hot water. We were on the top floor of the hotel facing traffic ... | 3 | null |
Old hotel, but well located & priced. Cranky owner.
My first experience with the hotel was at check in with the elderly, deaf & cranky hotel owner who's probably never heard of the credo "customer first". This is a family-owned hotel, with other members who are slightly friendlier.
The rooms are big, altho all have ext... | 2 | null |
Just okay
Stayed here last week for work. Great location, close to Grand Central, decent rates. They have a cool rooftop bar, but the food menu is weak up there so don't expect gourmet appetizers while you drink! Rooms are basic and seem slightly outdated, but it was fine. Bathroom has a pedistal sink, which I find it ... | 3 | null |
Tired decor, friendly staff (except restaurant)
For the price and the name, this hotel could use some serious decorating updates. For example, the carpet in our room was worn almost through, the bathroom ceiling sagged, and the hanging picture in the main room had a hole poked through it. However, the room was clean, a... | 3 | null |
Great Location
Husband, grandson, and I stayed one night prior to cruise. Great location, staff very helpful, beautiful lobby with coffee bar. The area was quiet and everything clean. We had a superior room with sleeper sofa to accommodate three people; however, this left no walking space. Had to crawl over the sofa be... | 4 | null |
Good place if you need to be close to Penn Plaza/Station/MSG
When we come to NYC on pleasure, we typically stay about 25 blocks north of here, but we had meetings at Penn Plaza and were travelling to and from the City by train to Penn Station, so we selected the Doubletree - Chelsea. The desk staff was friendly and eff... | 4 | null |
Business hotel with great welcome for tourists
This Japenese-chain hotel in Little Tokyo gives a great welcome to travellers. Our shuttle-taxi driver asked why we were staying here and not in Hollywood: well, because the Miyako is a modern, attractive and welcoming hotel which costs less and is well-placed for downtown... | 4 | null |
A great home in New York - made by the staff
We stayed here for just under a week, and had a great time all round. Firstly, pro's - staff are fantastic, very helpful but non intrusive; a rare combo in hotel staff. If they didn't have any answer for something, they found out and followed up - exactly what a visitor to N... | 4 | null |
Great Stay, a Few Surprises
We had stayed at this hotel several years back, and were drawn back by hearing of recent renovations. The lobby looks the same, well worn, drab, and an escalator that is out-of service.
On the way to our room we walked down hallways that were dark (the ceiling is black or dark gray) but som... | 4 | null |
Yes, go
I thouroughly enjoyed this beautiful hotel. From the minute you walk in the lobby
you are surrounded by beauty. My room was in the front of the hotel but did not
experience noise from the street. It is steps from the train station which connects
you to the airport. It is a bit on the expensive side but most ev... | 4 | null |
Average hotel at a very low price
The hotel is a very low-budget hotel, and the room we stayed in had no bathroom. However, if you don't mind staying in a very small room, with only a bed and a tv, and you want to save money, this is an okay choice. The bathrooms were okay, not always super clean, but what to expect wh... | 3 | null |
Worst experience with a Hilton brand hotel.
First of all this hotel in my opinion is very overpriced. I couldn't believe that others in our group who stayed at the W, actually paid only $10.00 more than we did. It was freezing in my room and because the hotels infracture is so antiquated, maintenance has to physically ... | 2 | null |
Not worth the hassle
My wife and I booked on priceline and were once again shunned like lepers when I checked in. We were put in a double bed room and guest services insisted it was the only option left. There was a loud squeal eminating from somewhere in the hallway and in the room as well. The noise was like a hearin... | 1 | null |
Average hotel. Great location and view!
We stayed Sept. 2012 while in town for a concert. The hotel is very clean and nicely decorated with extremely friendly staff. Room was average with a leaky bathroom faucet that leaked all over the counter. The view from our room was beautiful. Parking was $15/ day for self park o... | 4 | null |
Customer Service training needed
checked in, asked for single bed,in town for funeral,maybe two days
Got two beds,no a/c
asked for fan, was told hold on, I will check and call you back
GOT NO CALL BACK AT ALL.no ac
Next day asked to talk with manager,so we could get another room , response ,sure
new rate
$ 139.00
man... | 1 | null |
Stay Away!!!
My wife and I recently stayed here and chose this hotel because of how it looked and the the price was reasonable for NYC. The reasons you should stay away is 1) They are closing the hotel in February 2013 because they refuse to upgrade the elevators, which are crazy slow. We were told this by the check-in... | 2 | null |
A dump, will never go again!
I took my daughter here for her 10th birthday and it was a disaster. The line to check in was a 30 minute wait which is ridiculous. There are only 3 small, slow elevators servicing all 12 stories, however there are NO STAIRS that lead from the lobby to the floors. We found this out the hard... | 1 | null |
Unique
If you dont like surprises'& admire Umos single minded achievement then stick to chain store accomodation. The Fig is a one off. | 4 | null |
Superb location, walking distance to everything, rooms a bit small.
I had a work meeting at our NYC office and the W Hotel was conveniently located to Park Avenue. The hotel itself is very nice, lively lobby bar, lots of loud music as you enter into the lobby to check in. Its a very trendy, hip place to meet up with fr... | 4 | null |
Won't stay there again!
We were set to arrive around 9 a.m. on a Saturday morning, so we called the day before to make sure that we could check-in and have a room ready. They told us that it would be no problem. We are gold members and should benefit from priority check-in. Well, our room wasn’t ready until 2:00 p.m. b... | 1 | null |
Just Getting Away!
I really enjoyed my stay at the hotel. I alway get a room there when I go to Austin. Keep up the good work. | 5 | null |
Great location, but disappointing
I stayed here recently on business using my Starwood Preferred Guest points.
I travel a lot for business and usually alternate between Westin, Sheraton and Marriott hotels. I've never stayed at a W hotel before, so I thought I'd give it a try. The W Times Square looked swank, contempor... | 3 | null |
Great Stay!
I stayed here on business and loved it. I got there very early (11:00am) well before check in. They had my room ready within 30 minutes and my bags waiting for me in it. The property is great. All the food is good. The staff goes out of there way to help you. Especially the conceriage (Cody/Cordy?) he was s... | 5 | null |
The very definition of basic
This was the smallest hotel room I have EVER had - about the size of an interior room on a cruise ship. The room was the size of a closet; in fact, it didn't even have a closet, but a free-standing armior that was only large enough to hold a few items of clothing. No room to set up a luggag... | 2 | null |
Stay somewhere else
Huge mistake, dont stay here as there are much better options in SF & in this part of town. We are staying here to celebrate our anniversary (our reservation is for FIVE nights) and this is what we are experiencing:
Huge disappointment. Long line to check in & only one person working the front desk.... | 1 | null |
good location/icky rooms
If you are in town for a concert at the Fillmore (such as we were) and want to be close this is perfect. However, you get what you pay for and this room was definitely not the cleanest by far. If you just need a place that's cheap to crash for the night then it works- I definitely would not sta... | 2 | null |
Yotel, NYC May 18, 2012
This hotel is not very well run. The room was not cleaned, junk on the floor, no bath mat on the floor, and they left dirty towels in the room for us to use again. I would never stay here again. | 2 | null |
Very good, but.....
The hotel is in an incredible location atop Nob Hill. Some people complain that it is too far from everything, hard to get to etc... Nonsense, could not be in a better location and, at a max. 10 minutes walking from Union Square. Even better, it is away from all the crouds of tourists and noise.
Th... | 4 | null |
It's OK for the center of New York
I was originally booked here by a client for an event, then stayed an extra night for business. The rooms are a good size for the center of a major city, but dark and with the usual limited lighting so common in US hotels. I've always thought they cut back on lighting bedrooms to pay ... | 3 | null |
Good room layout and convenient location
Friendly staff - they let us check out by 2 pm on a Saturday. Location was good - right off the highway and near the airport. Parking was convenient,. Room had a pleasant open layout, with semi-privacy between the bedroom and living room areas. Breakfast was average in selection... | 4 | null |
modern hotel, well located, outstanding staff
spacius, well maintened, clean rooms, just a block and a half from beverly center, excellent service. Very good choice in west hollywood. | 5 | null |
my 39 day stay
I stayed at the Marriott Residence Inn for about 39 days in the months of April and May of 2012. I would like to send my appreciation to one of the employees at the front desk named KELLY MONTES..... She provided great customer service and was extreemely helpful with any issues I had. I especially would ... | 3 | null |
Not A Great Experience This Time...
I have stayed at the Hotel St. James previously and didn't have any problems. This past time, it was just a terrible experience. First of all, I booked a room with a King sized bed. When we walked into our room, it was clearly not a King (it was either a Full or a Queen). When I call... | 2 | null |
Good Hotel, maybe better options
We spend 1 night last week, 3 rooms 4 adults. It was very nice, the staff was wonderful, and the food was good. My only advice is for the money you might get better. The hotel is old and even though it has been refurnished, the bathrooms are old. | 4 | null |
Couldn't ask for more.
Stayed with my three kids for two nights. Everything was great. I felt very safe. Everyone was wonderful. Free breakfast. Missed the complimentary cocktails because we couldn't seem to pull ourselves away from the Galleria. The rooms were clean, and the kids loved the swans. Will definitely go ba... | 5 | null |
Great Value
This hotel has been renovated so everything is brand new and really tastefully done. We got a great deal through Hotwire so were very very impressed by what we got for our $$$. Breakfast is included and was just what we wanted. Nothing special but you could get hot or cold breakfast but plenty of choice. Th... | 5 | null |
Great Value Hotel
I stayed for four days in a junior suite (upgrade free for a 4 day stay) which was excellent. The extra room provides a lot of space and is great value for a New York hotel. My sister and teenage nephew also stayed in a suite which was ideal as it gave them each a room to sleep in. The mid town locati... | 5 | null |
Brilliant hotel in superb location with friendly staff
This was the last stop on our whistle-stop honeymoon tour of USA. Basically this hotel was superb and exactly what you need for a short trip to New York. We didnt arrive until 2300 but the member of staff (Patrick Lennin) who checked us in was superb and really hel... | 5 | null |
Nice place to stay IN NY
Stayed here for a last minute trip to NY, the location is great and service was good as well, in general everybody was super friendly.Breakfast was a truly mad house, but the staff try to maintained the area clean but the space didn't help much, so the earliest you can go down the better.After ... | 4 | null |
I would rather sleep in my car than stay here!
I thought I have prepared myself well knowing that i will be checking in at a Days Inn by bringing my own sheets, pillow covers & towels. But when I got there and saw the actual room, things that I brought were not enough! I should have brought gas masks, own toilet seat, ... | 1 | null |
Excellent location for exploring San Fran
We stayed at the Club Donatello in June for 3 nights. We were on one of the club levels in a corner suite. We had a fantastic view down towards Union Square. The location of the hotel is great, very convenient to local shopping, restaurants and transport.
The room was huge and... | 5 | null |
A very enjoyable trip!
Booked Ames for St Patty's day weekend! When we arrived, the hotel was a little hard to find, you just have to look for the arched windows half way up the building. The staff was very professional and helpful. We were upgraded to a king room, which was very clean and comfortable with a nice view.... | 5 | null |
Ideal position
My daughter and I saved up for this once in a lifetime trip and chose to stay here because it seemed good value and was central for first time visitors.
Our welcome was disappointing to say the least. The man on reception was very unfriendly and the room we were given was already occupied. We went back d... | 3 | null |
We were treated like royalty!
just returned from our Phoenix/Tucson trip and cannot recommend ENOUGH the Royal Palms Resort!!! From the moment we stepped out of our car until the moment we left, we were cared for royally. Every staff person went out of their way to be personally engaging and make us feel welcome and ca... | 5 | null |
Smells bad
First, make sure you are booking the hotel you want. There is another Comfort Inn (Zoo / SeaWorld area) nearby and it has a better rating than this one. At this one we reserved a kid's suite, however, they do not seem to have a room as pictured on the website w/kid's bunkbed. So you buy a room and get anothe... | 2 | null |
Not so HOT!!!
My husband and I arrived at the Hotel Villa Florence, in San Francisco, CA. All was well, We went to explore the city a bit, the conciergie made us a reservation at the attached resturant. We woke up to spend another great day in the city. When we tried to get ready we realized there was no hot water. We ... | 1 | null |
New York Break
Had five day stay at hotel early March.
Cant understand why check in wasnt till4.00pm, longe ques for guests wanting to check in.
Small room, only on desk chair, so tight , only had sliding door on bathroom.
Rooms bright and clean
Good location, easy reach of times square and theatres, and central park
L... | 3 | null |
Average room condition, nice staff
This was my first stay at a Fairmont property, and the experience was certainly mixed. While I typically prefer to stay at modern/renovated hotels, I stayed here on business on a corporate rate, so I had little choice. First impressions were that the hotel had an old-world elegance, a... | 3 | null |
Location is Awesome - Room was tired!
I expected more from this hotel. The location was great but the rooms, hallways and elevators could use a little updating. The room was clean and comfortable and the staff was friendly. If I were to go back to San Antonio - I would try another hotel on the River Walk. | 3 | null |
In desperate need of updates!
Booked this one through priceline and thought we got a great deal because this hotel is listed as a 3-star. However, we were overall displeased and I would have to say this should be a 2star level. Room doors are on the outside, you must climb many stairs and walk quite a ways carrying bag... | 3 | null |
Best bargain hotel ever.
I booked this hotel based on the reviews here and I wasn't disappointed. I opted for the "Executive King Suite" for like an extra $10 over the basic king. I think I paid around $110/night. The room (not really a suite) was huge. Since the place is fairly new, everything was clean and fresh. I d... | 5 | null |
Excellent Value
We live in NJ and often go to the city and back the same day. We wanted to go somewhere nice for our anniversary to eat and decided to stay the night in the city. I read a lot of reviews and picked the Fitzpatrick because it was a boutique hotel that wasn't too big like some of the chains and it was in ... | 5 | null |
Declining standards
We have stayed at this hotel several prior times and had been satisfied - great location and great lobby. However, our stay last weekend was not good. The sheets were torn and the bathroom was dirty. We reported this to the front desk who said it would be handled. When we got back to the room that e... | 2 | null |
Standard downtown hotel
We stayed here 1 night, ONLY because it was a few block walk from the concert we attended.
Poor experience overall. FIRST, the so-called king bed was not a king bed. It was a queen. It makes a huge difference to a good sleep, so you don't hit your spouse constantly.
Secondly, valet parking??? is... | 1 | null |
Looked great online but really undelivered. Old fashioned, in need of updating.
My husband is a Hilton Honours member and we have stayed in several Hilton hotels now for both business and pleasure, including Rome Cavalieri, London Bridge, Paris La Defense, Hilton Malta, Hilton Berlin and Hilton Metropole Brighton. And,... | 3 | null |
Nice hotel, room service needs help
We checked in and ordered room service and after an hour called down to find out where it was. The front desk was very nice about it, checked on it, and called back to say it was on it's way and they requested the kitchen take it off my bill. The food was cold, bread was hard, and ic... | 3 | null |
Friendly, comfortable stay
I stay at Hotel Zaza at least once a month for business. The staff is so incredibly friendly and the rooms are always comfortable, clean and sunny! The cost of the rooms are comparable to more generic hotels, but you get a lot more for your money! I absolutely love staying there and would rec... | 5 | null |
Do not stay in this hotel
The location is excellent, however I can't say anything else positive about this hotel. We stayed for two nights, just because of the price (but if it was up to me, we would have paid more and stayed somewhere else). There were blood stains on the sheets, the place was generally really dirty a... | 1 | null |
never again
The room door had huge gaps around the edges. The toilet was lift up on a plateform about 2 inches, so you hit your toes each time you used the restroom. closet doors did not shut. | 1 | null |
Good location, okay accommodations
Stayed here as a family of four over 4th of July. Great location, walking distance to Pier 39, IHOP across street for breakfast,and nice pool. Cons: $45 a day parking, $25 per person breakfast buffet and lackluster service. Elevators are slow, rooms are quite small but clean and lobby... | 3 | null |
Great location, nice rooms
Great central location in Seattle. Walk to Pike's place market, shopping, and other great sights. Rooms are good sized and newly remodeled. Be prepared to pay $44 for parking if you bring a car, and wifi costs money as well (though not for starwood pref. guests). All in all, one of the best p... | 4 | null |
great location, worn and dirty
This hotel is in a great location, at Lombard and Gough, walkable to the Marina, Union Street, Fisherman's Wharf, North Beach, and Chinatown. We had a spacious two-room suite that was reasonably priced and had good views of rooftops and trees. However, overall the motel was not well kept.... | 2 | null |
It's an ok property
Nothing much to complain about, nothing much to shout about. I choose the location due to the proximity to my clients plant. It is right on the gulf (I45) freeway. Due to the near freeway, to room noise was quite loud. Plus its Houston, so the AC has to run all the time. I would suggest a room on th... | 3 | null |
Convenient location but room was not clean
I was visiting SF alone in July 2012. It was a last minute decision and so I did not have much choice as most of the decent hotels were full or expensively priced. I selected Surf Motels as it was located at a convenient location with free parking. Overall I was not impressed,... | 1 | null |
The Hotel Giraffe DOES NOT STAND behind their services.
Within half an hour of check-in I received a call from the General Manager at Hotel Giraffe informing me that my car had been involved in an accident while in their possession on the way to the parking garage. Their attitude - not our problem - take it up with the... | 1 | null |
The most expensive stay
We stayed at the hotel couple days ago and my wife's rings (wedding ring and engagement ring) disappeared from our room. It either happened when we were out of the room, but most likely she forgot them in the room when we checked out. We returned to the hotel couple hours later but they said tha... | 1 | null |
Good and Comfortable
There are so many things to enjoy offered by the hotel. The pool, free full breakfast, fitness center and comfortable pillows with the bed. The hotel is surrounded by other hotels so they need to be alittle bit better than the rest. Check in is easy, but I ran into several problems during my last s... | 3 | null |
Perfect location, comfort and staff
I travel to Boston frequently and I would never stay anywhere else than the Courtyard Copley Sqare. The staff from Bernardo the GM to those at the front desk to the valet are all focused on excellence and customer service! The property is conveniently located near everything whether ... | 5 | null |
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