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Don't go here if you expect towels, sheets, ice or customer service!
The hotel itself was nice and we were booked for 3 nights. We arrived late and dropped into bed after an 11 hour travel day unable to find a top sheet. After sightseeing in the heat the following day we returned to the room to shower and get ready for... | 2 | null |
Suspicious Itching after Sleeping
I spent 3 nights at this location. The room was somewhat dated, minor stains on the carpet, slight mold in the shower, etc. When I first checked in there were ants around the sink area. They clerk immediately changed me to another room. There were no ants in the room, but it had simila... | 2 | null |
Worst hotel stay ever
I waited for the shuttle for almost an hour before learning I had to call for it but after I called for the shuttle twice it never came. After a third call I was then told by Darrell to catch a cab and I would be reimbursed, which I did. Check in was smooth but the hotel is in need of renovation, ... | 1 | null |
Ehhhh OK.
As a fellow New Yorker - I love staying at different hotels in the city. Call it a mini-staycation. My bf and I stayed at this hotel for a night and my overall feeling is ehhh. We had the standard room. I'd give this hotel 2-3 stars. We had issues with our AC. Room felt humid and we couldn't figure out why. T... | 2 | null |
Great hotel!
Really enjoyed my stay at the Pan Pacific - amazing rooms and great location! | 4 | null |
The worst hotel with the worst customer service
The rooms are terribly old. The hallway carpet is held together with burgundy masking tape. The rooms are humid. The hotel staff is arrogant, rude, and unhelpful. I would never stay there again and I'm embarrassed that I stayed there at all. This hotel should be closed fo... | 1 | null |
You may want to pass on this one ...
When you write a review you have a responsibility to report accurate information. In a case such as this you want to make future visitors aware of the type of accommodations they should expect. I travel a great deal and quite honestly when I book “budget type properties” I do not ex... | 2 | null |
Missing items not returned
I stayed at this hotel a few weeks back for a week and unfortunately left by mistake in the shower some personal items, such as expensive shampoo and conditioner, ladies Gillette razor and some facial scrub. Approximate replacement value estimated at £40. I also left (intending to throw in th... | 2 | null |
Still the best!
Always a pleasure to return to the Peninsula NY. I've tried many other NYC hotels but none can compete.
Location, rooms, spa, fitness... everything is perfect. | 5 | null |
Wyndham Jacksonville Riverwalk. Sounds Nice, But....
Disappointing, but not unexpected from reading the reviews before we left. Stayed here because other members of my family were also staying here...in from other states for a family wedding. We were pleasantly surprised with the lobby at arrival, but the condition of ... | 2 | null |
Terrible Breakfast
Don't even know where to start. Horrible experience with Breakfast. I went down at 9:15 and they were already starting to break down the breakfast bar. Breakfast ends at 9:30! Don't even think about getting a cup of coffee at 9:31. You can't, they lock it up. Unbelieveable! Oh, and the guys at the om... | 1 | null |
Convenient to Convention Center, but very loud!
This hotel is very convenient to the convention center. The staff was friendly and helpful, and the room was in good condition. My biggest complaint about this place is the noise. Noises from the hall are easily heard (moreso than in other hotels - don't know if it's thin... | 3 | null |
Wonderful Hotel, Excellent Location
We stayed at the Millennium Bostonian over the 4th of July. I can honestly say that there is no better place to be during this holiday. There is so much to see and do in Boston over the 4th. The location of the hotel is amazing. You are directly across the street from the Quincy Mark... | 5 | null |
Clean, Comfortable, Convenient, Cozy, Cool!
A stone's throw from UDub (University of Washington), and you get all the benefits. Free parking, a couple of bottles of water each day, popcorn and your own personal Keurig coffer maker. We were there for a couple of nights, leaving at odd hours, always returning to a clean ... | 5 | null |
Yup, it's a Fairfield Inn!
Stayed here for three nights on a "mini-vacation" to Philly (mostly a stop on the way to a week in DC). Hotel is out near the airport, so it is about 20 minutes to get into downtown (which we knew beforehand) but overall it was still pretty convenient.
Hotel itself is unremarkable...it is a F... | 4 | null |
Unfortunate stay
Reservaion made on booking.com for 5 nights for a one bedroom suite for e nordhausen. Initially was a problem because my passport says nordhausen. Couldn't believe that. Room was on 43rd floor. Black ac and heating vents, carpet sticky, sofa bed not sleepable and had dirty sheets, had to put a towel un... | 2 | null |
Very impressed.
The staff was very friendly and helpful. Had a very comfortable clean room. Nice breakfast variety. Only thing that I didn't like was it was not close to tourist attractions but it was near lots of restaurants and plenty shopping. Would definitely stay there again if in that area. | 4 | null |
Very Serious Human Rights Issues...
The workers here are great, sweet people with nice attitudes. Unfortunately for them their management is unprofessional, disrespectful, and disappointing. I can not stand by while I feel a business employees illegal immigrates. It is obvious that if the staff does not understand the ... | 1 | null |
OMG!! ROACHES EVERYWHERE.
OMG!! ROACHES EVERYWHERE.Austin TX for a night to attend an ECIG. vap meet and we couldn't find anything quickly so my sis N law said they had stayed there and it was OK. Well that was 8Yrs. ago I didn't realize that. So we showed up spent $70.00 went to the room, smelled NASTY!! dirty walls, ... | 1 | null |
extremely poor service/dirty
I staid at this hotel 300 USD/night 4 nights. Very poor service, rude and not trained staff. Room was dirty, dusty carpets, filty underneath my bed. Service overall amongst the worst I have experienced in US.
A hotel with more then 1000 rooms, caters for large congresses, so stay away if yo... | 1 | null |
Good place to stay in Austin
The hotel was clean, comfortable, easy access to and from highways, relatively close to malls for food and restaurants. It is not downtown but easy access to the conference center I was working from. The staff is really great. They are very pleasant and will do their best to help you get ch... | 5 | null |
Convenient location if a bit bland
Stayed at this property for five nights to attend a conference and visit my daughter. While I have been to Boston several times, this was my first stay at the Marriott. Centrally located. Front desk staff were exemplary, making check-in feel like a Ritz Carlton or Four Seasons - obvio... | 4 | null |
DUMP in San Diego
I will never stay at this place again. It was filthy. The bathroom was full of rust in the shower and the floors were chipped and stained. The fan made so much noise you couldn't here the tv in the next room even with the bathroom door closed. There were pubic hairs on the toilet (they weren't mine) T... | 1 | null |
Great Hotel
I have stayed at this property numerous times over the years and I have always had a good experience. The staff is always friendly and efficient and go out of their way to make you feel both welcomed and appreciated. | 5 | null |
Good is bad
2 warnings about this place. One, it is in a very bad area. If you are staying alone, will be walking alone or just uncomfortable with junkie bums sleeping on the sidewalks this is not the place for you. I stayed here for 6 nights and on both taxi rides to and from the hotel I was warned by the drivers that... | 1 | null |
A wonderful place to stay.
My wife and I stayed at the Chelsea Pines in August, 2012. The staff were excellent, the breakfast and other amenities were very nice, and you cannot beat the location. We received some excellent recommendations on theatre, places to drink and eat and directions from Jay, who basically knows ... | 4 | null |
great hotel
No idea what the hotel was going to be like when I booked a weekend away but upon arrival I was pleasantly surprised. Reception was very busy for 10pm but we got checked in and had a room upgrade also offered free continental breakfast for our duration. Large double bed and plenty of space in the room, air ... | 5 | null |
Noisy hotel, and location not the best
For the first time, I didn't read any review of this hotel prior to staying here for the Dallas Rock n Roll Half Marathon. Strange that I write this review, I see that there were two other recent reviews that contradicted what I am about to say here. For background purposes, I wil... | 2 | null |
Great weekend!
We stayed at this hotel for a special family weekend in March of 2012. One thing that was going on when we arrived was that their hotel lobby was undergoing a renovation. We stayed on the second floor and did not hear any of the construction noise, though. They had re-located their front lobby into the r... | 4 | null |
Comfortable stay but broken alarm clock
My room was very clean, the bed was excellent. But the alarm clock failed to go off. I turned it in for a working one but no one brought another. I was late for work 15 minutes. I used the alarm on my cell phone the next morning. I will stay at Days Inn again anyway. | 3 | null |
Chicago
Location was important. Booking through Wyndham was important. I was looking forward to a larger, newer room. For the first time in my life I felt like there were bed bugs in the bed. There was no coffee maker in the room. The space was cramped even for one person. Very glad my wife did not have to endure the s... | 1 | null |
Won't stay here again.
We stayed there this past weekend, and were not impressed. We had a king room suite, and despite having our heater TURNED OFF, the room stayed a balmy 78 degrees. The hallway outside our door was much, much hotter. We needed a crib for our daughter, and despite having reserved one prior to our st... | 2 | null |
NIce if you enjoy life in a construction zone
These people are unbelievable, why would you rent out rooms directly below construction work? they need to rethink how they go about renovations. noise levels of over 100 dB were recorded in our room, untenable. and all they offered was "sorry were can't do anything about t... | 1 | null |
Great Stay
We checked in last night and checked out today. Short little getaway. This was an awesome hotel. I will come back next time we are in Baltimore. The staff made us feel like celebrities. I am a manager at a hotel hours away and could only dream of having a staff like this. From the gentlemen who checked us in... | 5 | null |
Good experience
I stayed at this place for 3 nights with my family. We had a good experience both with room service, breakfast, and everything else. The kitchen is small and integrated into the living room but we found it to be just fine and useful. The only inconvenient that I found was that the exhaust didn't work in... | 4 | null |
simply the worst
What can I say hummm maybe that the Oak Hills Medical Center Hotel was the worst hotels i have ever stayed in, both elevators where out of order, the ice machine was out of order, the tv's in both rooms I reserveed would not pick up any channles, The light fixture blow out and almost shocked my 14 year... | 1 | null |
Should have stayed elsewhere
We chose to stay at the Setai based on the good reviews it received. Unfortunately we did not have the same good experience. We stayed there for a week and left feeling very let down. We had the classic package that included full american breakfast. On arrival the reception staff told us th... | 2 | null |
Great value
Thanks to Tripadvisor we choose this hotel for our Baltimore trip. I would call it a great value. Great location, great staff, and comfortable rooms The front desk staff was exceptional. She helped me understand the parking garage and she explained all the amenities the hotel offered. The Bellman was helpfu... | 5 | null |
Bed was a tramploline
The location is very good, which helps as it really is all this hotel has going for it.
There is absolutely nothing jolly about this place and this is best captured by the front desk staff who seemed unable to even force a smile.
The room was cleaned well each day, which was appreciated but it was... | 2 | null |
Decent Hotel in a Center Location
The hotel staff do an excellent job, know the area well, and were very accommodating. Free bowl of apples in the hallway on the Starwood Preferred Guest floor (which I didn't know was a thing). The location is literally a 15 second walk tot eh convention center and only one block away ... | 3 | null |
Grand Old Hotel
Great and grand old hotel in a perfect/central location with all the amenities for a warm and comfortable stay. The entire facility is clean and spacious with employees who are trained and committed to providing outstanding service. | 5 | null |
Expensive but good location
We stayed here on a trip to Boston to visit Emerson College with my little sister. The rooms were priced comparably for the area, considering the location just a few block from Boston Common. They were an ok size and clean, but the beds were doubles, which made it hard for my 16-year-old sis... | 3 | null |
SKIP THIS DUMP!
Ugh. This hotel sucked. Very tight parking (less than 8 inches between cars). My room was over the entrance to the parking lot and I heard vehicle noise all night. A loud group of young adults was outside my room making noise (a girl was screaming) and I called the front desk. They said they'd handle it... | 1 | null |
Nice blend of the old and new
My husband and I stayed here for the Capital City Half Marathon. Super location. I was a little worried about getting out after the race but it was very easy. Parking costs extra and the lot is small and very cramped. The building is old but the rooms had updated furniture and bathroom fea... | 4 | null |
Perfect Location, Love the Amenities
This was my second stay at the Elysee and we loved it almost as much as the first trip. Perfect location just a quick walk to the subway, Central Park, Rockefeller Center, etc etc etc. Everyone we interacted with was extremely kind and helpful from the doorman who stored our luggage... | 4 | null |
Lovely but maybe not the best spot for us
The staff, breakfast buffet, pool and spa, and location were great though we later realised that it might have been better to stay closer to Santa Monica as that is more family oriented. The beds were not that comfortable and our double room was quite cramped for the three of u... | 4 | null |
A bit pricey
A bit pricey compared to the other equal quality hotels around in the area, which is the main reason why i gave this a 4 instead of a 5. Staff is wonderful and friendly. Place is clean. The most tv channels out of all the hotels. Workout room is decent, but during the week can get busy. | 4 | null |
What do you expect for Motel 6
To be honest, I've never stayed in Downtown SF before. The area overall is dirty. I think the price for the hotel is high for what you get, but compaired to nicer places that cost $400 a night in the same area, i think it was pretty fair. They don't have a lot of things in the room that y... | 2 | null |
good location, disappointing service, double charged.
First, the positive: This property is in a good location and the rooms are nice despite showing signs of age.
Unfortunately our stay was marred by the very disappointing service. This hotel operates more like a roadside motel chain than a four star property.
It too... | 2 | null |
Good Hotel
Stayed at this hotel last week for one night as we went to Sea World. Very close to Sea World which is nice. Check in was very busy and had a long line but quick once I was seen. I had called in advance asking for a crib in the room and they had forgot to do that. I requested it again and then it was taken c... | 3 | null |
poor quality
Poor heating and cooling. the noise fromtout side the hotel was awful due to the poor installation of the window air conditioner. the sides of the air conditioner were hung into the window and was held in place by strofoam. the top of the window had foam to seal the double hung window opening. there were n... | 1 | null |
Good location, consistently decreasing in satisfaction
Ive been staying at the Sheraton for the past 3 years for business. I prefer the Sheraton over the other choices due to its convenient location to my office and the towne center. Other pros include a complimentary shuttle, free clubhouse breakfast (though not so im... | 3 | null |
Walls of paper
Stayed here on a recent Wednesday, and shortly before midnight we were awakened by screaming, shouting and swearing from the adjacent room. The couple continued to argue for more than two hours and we could hear clearly every word, even when they spoke in a more normal voice. This could have happened any... | 2 | null |
Dirty
Little pieces of toilet paper were scattered on the bathroom floor when we checked in, there was a large stain on the carpet, and a long hair in the shower. The manager at the front desk was really nice and helpful, but we will look elsewhere next time we go to Indianapolis. | 2 | null |
1st class hotel
Great hotel in a perfect location - central and close to transport links, restaurants and shops. We loved the unique experience of our stay and the boutique style of the hotel - the room, the decor and afternoon sherry in the lobby. The service is amazing, nothing was too much trouble. Ruben (the concie... | 5 | null |
80th TC
Rooms are nice. However, some times it smelled moldy. Also, the internet was not at all desirable. Often times I could not even connect from my room. | 4 | null |
Perfection
Arizona Biltmore is probably one of the most gorgeous resorts on the planet. Stayed with my family for the weekend and could not ask for anything better. Service is over the top from the very minute you drive up the lobby. Rooms are spacious with great amenities. Fun pools, water slide is amazing. the cabana... | 5 | null |
Terrible and Disappointing
I was treated like a second class citizen both on the phone and in person when checking in. I'd never stayed at a Holiday Inn before but heard good things about Holiday Inn so I was optimistic. I've stayed at hostels with cleaner sheets and more comfortable rooms. My sheets had spots of blood... | 1 | null |
Nice property, Nice location
The Omni is a nice property near the riverwalk in Jacksonville. It is very comfortable and the decor is lovely. It is quite pricey and not a good value. Breakfast was $17 in the hotel restaurant. Really! This is Jacksonville, Fl, not New York. I won't be doing this again. | 3 | null |
You get what you paid for
Although the price for 2 days was great and only stayed their during nighttime while visiting family during the day, my assigned room was located by neighboring backyards with people partying outside real late and unfortunately wasn't able to sleep comfortable. Also, my room seemed like it was... | 2 | null |
shuttle is not 24 hours
airport shuttle is not 24hr service. there are 3 hours of the day, they don't even provide service. The business card they give us to call for shuttle to pick up our car (fly & park) is the front office mgr's personal card. of course it go directly into voice mail. Badly run holel.. | 1 | null |
Great location and Quiet
I have stayed at this hotel on 5 different occasions and each time I have had a good experience. The location for me is perfect as my busuness takes me to this area, however it is equally as good for a tourist with Penn Station and the subway just around the corner. The hallways have a strange ... | 4 | null |
OK business hotel
The hotel is a little old and it shows in the elevators and doors. The room is four stars as advertised. Good business hotel. Fat televisions really add to the outdated feel of the place. Great and cheerful service, however. Good beds. | 4 | null |
Excellent place to stay
We were looking for a airport hotel and were attracted by the competitive price, the complementary airport transfer and the fact that we have not yet had a bad experience with a Hilton hotel.
This hotel did not disappoint and, indeed, exceeded our expectations. Staff were helpful and friendly an... | 5 | null |
Great value
We went to San Francisco (from Texas) for a couple of concerts. Cova did NOT dissapoint. Lobby is small but very nice and inviting. I like the fact that you needed your keycard to use the elevator. Gave a good sense of security. Despite the location being in the Tenderloin, we had no problems walking back f... | 4 | null |
Worn & Weary - Both in Appearance and Service
Pros: On the cheap side. Free shuttle service. Located a stone's throw from Seatac Airport.
Cons: Extremely worn property. Heating/Cooling units in rooms smell of mold & mildew. Inconsistent service.
The Clarion Hotel Seattle Airport has seen better days. It is an extremel... | 2 | null |
Treated Like Royalty
My husband and I spent the weekend at the Trump Soho to celebrate our 50th birthdays. We were upgraded to a one bedroom suite on the 32nd floor that had panoramic views of the city from the living room and the bedroom. Amenities included remote control drapes, tv, lights and room temperature. The b... | 5 | null |
Awesome Service
Dinah at the front desk was extremely helpful and excellent people skills! We needed an adjustment to our bill and change of room, Dinah made things happen. It's nice to see people enjoying their jobs! Our stay was very comfortable and affordable, we will definitely go back! | 5 | null |
Avoid like the plague
Don't let my title upset you. The hotel has some good things to offer. The hotel also has some terrible things to offer. You be the judge of what you want and what you want to avoid.
Terribles:
- Valet parking is $45 per night.
- The room I checked in had trash and someone used the toilettries in ... | 1 | null |
Jokers
From the start we were quite positive to this hotel. The location is nice, and the style is quite kitsch. However, the service was a joke! We booked through a hotel site with a continental breakfast. When arriving for breakfast we were told our rate did not include breakfast. They also encourage guests to hang o... | 1 | null |
Good location, typical Westin, nothing out of the ordinary
We were beginning a four week tour of Africa and China by celebrating a birthday in San Francisco. We had flown in from Portland, Oregon and were catching our Cathay Pacific flight out of SFO the next day. Being a Starwood Rewards member we booked a room at the... | 3 | null |
Best deal on a sweet hotel
I stayed three nights for $75/nite booked through Expedia and absolutely loved the room! It has beautiful decor and all the amenities I needed. Plus, it's located at Sutter and Hyde, which is walking distance to everything I wanted to visit. I highly recommend this place, at even twice the pr... | 4 | null |
beautiful lobby but very thin walls- too noisy!
This hotel was very expensive usually but we got a deal so decided to splurge. It is located on Nobb Hill, near all the action of down town shopping and great for walking most places if you like hiking (hills are steep and hard on knees). That being said, we were disappoi... | 2 | null |
Kyoto has too much loud music at night
I have stayed at Kyoto many times and like the staff. The rooms are less than average. My last stay was terrible. Loud music from the courtyard (their "Japanese Garden") for a buffet they hosted went from late afternoon well into the night. I tried to turn the TV volume to overcom... | 2 | null |
They do not pay Wyndam Reward points.
I will never stay at this hotel again. They are false advertising. I booked this hotel off the Wyndam Rewards site and this hotel never has honored the point system. I have stayed there twice. Back in 2011 Wyndam was sending a $20 dollar gift card for every two stays. This hotel ke... | 1 | null |
I Had a great discount but even with out it I would come back in a heart beat
So... Long story short: great place to stay everything is near by (10 minutes walking to main attarctions or shopping), The room was great : bed soft, pillows heaven, bed sheets (WOW) it was small but het it is NYC. Also they have many ecofri... | 5 | null |
really warm place to stay
Very clean, good bar and restaurant. Welcome warm cookies is awesome! Very friendly staff. Free parking. Very close to i-5, but it is really diffucult to find a way to hotel during the night. Check maps on the google or yahoo before you go. Room, bathroom are modern and spacious.
Upscale resid... | 5 | null |
Not for the clostraphobic and bring a torch.
Fortunately we booked a Dial 7 to get us to this hotel from the airport or we never would have found it, no sign?????
Check in was quick & efficient
Concierge always helpful when needed
Couldnt believe how dark the lobby and hallways were.
Room was smaller than standard ro... | 2 | null |
Once a parking garage... But always a dump
I stayed here with my girlfriend for a one night get away. The bellhop took 2 hours to bring our bags to the room and only after 2 calls to the front desk... And speaking of the room: ceilings were very low, the wallpaper was water damaged and peeling and the carpets faded and... | 1 | null |
Very disappointed
We were initially put in an ADA room, I believe because that is all that was available. It was on the 14th floor, which reeked of vomit. That was the initial turn off. The room didn't have a closet, a bath tub, or a safe. The sliding door to the balcony still had a Radisson sticker on it and there was... | 3 | null |
The Owner Or Manager I Don't Which (Awesome)
This gentlemen love his business and career.
This Hotel is wonderful I really enjoyed my stay and im going back for four more nights wouldn't stay any where else and get this im a Gold Platum Member next door i could actually stay for free at the Choice Hotel but i choose to... | 5 | null |
Double Trouble at Doubletree
Recently stayed at the DoubleTree Suites by Hilton, Hotel Seattle Airport - Southcenter
16500 Southcenter Parkway, Seattle, WA on a layover from Maui for one night. First off, we found out the hard way there are two Double Tree Inn's in Seattle. At the airport shuttle area, The shuttle driv... | 2 | null |
Great Hotel at a great location
We stayed at the London for Thanksgiving. It wasn't our first stay. Won't be our last. The hotel's location is fantastic. Walking distance to Broadway, Central Park, 5th Avenue and great restaurants. When we first checked in we were given a smoking room by mistake. The staff immediately ... | 5 | null |
Fantastic location
A lot of research on trip advisor before booking my trip, am so pleased i booked Hotel Mela. For NYC and the price it was fantastic. Location for tourists is perfect, so close to times sq, theatres, 5th ave and shops. Times sq subway will get you anywhere else you want to go.
The room was exactly as ... | 4 | null |
Very dated!
I have stayed at the Biltmore in the past and was looking forward to my stay this time. I was in the Garden building and was shocked at how dated the room was. Everything from the furniture to the small bathroom was worse that mediocre. The only concessions to modernizations were the tv and shower head! Thi... | 2 | null |
Not up to Hilton standard
The reception looks great and makes you think hotel will be nice. What a let down the rooms are. The place is in dire need of a refurbishment.
I was given a junior suite and was made to feel I should be grateful for the upgrade but I can't say I was. The room was large I will give them that bu... | 2 | null |
Great charm, location and value. Shame about shower and wifi
I really enjoy staying at the Hilgard. The rooms have a delightful charm and comfort. The morning breakfast buffet is handy and good quality. The location is great. The price is right.
Unfortunately, two major problems. The water pressure on the showers is we... | 4 | null |
Ok, but a tad put off
Last minute decision to go to Dallas and found a cheap room with them on Hotwire. Saw that it was 3 stars so I figured what the heck sounds good. After the long drive up there and running around all day, decided to go check in about 9pm and I just couldn't find the place. I think I drove by it lik... | 2 | null |
Filthiest Hot Tubs in America! Disgusting!
My family usually makes a trip to Indy every year for a Colts game, and every time we have stayed at the downtown Embassy Suites. I don't know if we will anymore - the rooms are nice and the location is great, but for the price, it is no longer worth it. The 'Manager's Recepti... | 2 | null |
Great hotel.. would stay here next time!
I loved everything about this hotel.
Great central location.
We stayed in a very nice room with an awesome view.. very big too..
It had both an indoor and outdoor pool which was perfect for San Diego's hot or chilly day type of weather.
The one thing I loved about this hotel (a... | 5 | null |
What a Great Stay!
I'm almost reticent to share about this hotel because it's so nice I'm afraid it will get too popular. In a nutshell, the price at the Henley was great, the rooms were small but lovely, location was perfect, and the staff were very helpful. There's a lot of history and character to the placer as well... | 5 | null |
Bed Bugs Beware!!
I stayed at this hotel quite a bit for travel and my last stay resulted in being eaten alive by bed bugs. I called the hotel upon my return to New York and a diagnosis from my doctor and they couldn't have been more unhelpful and insisted I speak to their "loss management" department who went on to in... | 1 | null |
Very Disappointing Stay
I truly like staying at Westin hotels and love the heavenly bed! However, the Westin St. Francis in San Francisco did not live up to the standards of the Westin brand. The customer service was poor from the beginning. I was hoping to use points for one night of my stay. After making the two sepa... | 3 | null |
Are you kidding me?
I must have stayed at a different hotel from the rest of the reviewers. Our room, the first one by the front desk, had a key card reader that only worked if you slammed the handle of the door down and pushed on the door at the same time. It was very frustrating!
The room was fairly clean and the cle... | 2 | null |
great location
went for a comicon convention my teenage daughter wanted to attend, so I chose this hotel for the location.Extremely crowded, but hotel did a great job in planning and spreading the activities out. Was first offered a room on the 18th floor (quiet due to convention front desk told me), but I opted for th... | 5 | null |
Great Experience
The hotel and room was small but the rooms were very cozy and very clean. There was enough lighting (which I usually have a problem with at hotels.) The staff was very pleasant but I would have appreciated if they were able to come to my room when I asked for a complimentary toothbrush (but that was mi... | 5 | null |
Beware of the star ratings in New York .
Hi,
We're just back from this hotel, staying for 5 nights. If you're from the UK, this is barely a 2 star hotel. The location however is 5 star, and yes we had the same problems with the elevator. The rooms are basic, dirty grouting around bath and bath drained badly and tired ... | 2 | null |
BAD SERVICE! OUTDATED! BAD LOCATION!!!!!!!! NOT for families!
First of all this place is next door to a Gentlemen's club!!! It's in a bad part of Dallas, very scary! One street over and your in china town?! This place NEEDS a makeover!!!! there is only one elevator and it was a MESS and took FOREVER!! The TVs were not ... | 1 | null |
Really good Convention Hotel
The staff is wonderful and the hotel is ideally situated for a large conference. I stayed in the old tower and my only complaint would be the pedastal sink in the bathroom which makes it very difficult to place make up and toiletries. Asked the concierge for a few restaurant recommendations... | 4 | null |
Smaller
Could'nt make it home one night, so we ended up staying here. Its right downtown so we were able to still go out and eat dinner. Freidnly staff and would come stay again if we had to. | 3 | null |
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