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Great deal! Nice staff - clean comfortable room
This hotel is walking distance of Baltimore's Inner Harbor (less than a mile). The staff was all very friendly and accommodating. Everyone greeted us with a smile and asked how they can help. The room was clean and the beds and pillows were very comfortable. My daughter o... | 3 | null |
A hassle every day...
I read all the previous reviews before booking, and once I saw on their website that I could also get a AAA deal, I booked right away. My deal was for a lower nightly rate, complimentary buffet breakfast for two, and free wireless internet.
We arrived very late at 1am, and were very tired after d... | 2 | null |
Less than pleasant
For a hotel in the heart of Chicago, it sucked big time. The staff was young and extremely unprofessional and of no help what so ever. I called to speak to a manager and was hung up on with no effort of them calling me back at my room. I was placed on hold for so long with the front desk, I had to ha... | 1 | null |
Wonderful, relaxing, stress-free stay
My room was immaculate-the only thing I wish it had was a fridge!!! Other than that, from the beautiful reclaimed wood hardwood floors to the lush king size bed to the large flat screen with premium channels, it was wonderful!!! | 5 | null |
Holiday Inn in need of better care of rooms
This is a decaying Holiday Inn. The lobby looks great but beyond that, this hotel has a lot of physical problems.
I am an IHG Priority Club Platinum Elite member. We booked two rooms for this stay over Folsom Street Fair weekend 2012, 9/21-24. We also stayed at the hotel last... | 2 | null |
A bit dated but Great service.
This hotel is In a good location. If you don't mind walking, you can just walk around Washington from the hotel, also walking distance to Georgetown. The hotel itself felt a bit dated compared to what Im used to but still quite nice. The service was fantastic, we and the same staff on the... | 4 | null |
Not bad, not great
Everything you'd expect was there - clean room, free wi-fi, friendly staff - but there were some issues. Parking was the most expensive we found anywhere in the city, even compared to the lots by Fisherman's Wharf! It was an additional $40/day + taxes. We felt like we were being taken advantage of in... | 3 | null |
Loved it
Location is great if you're visiting NYC, walking distance to Times Square.
Easy check-in, stuff is friendly and helpful, rooms are tiny, but very cozy and have a nice vibe to it.
Definitely recommend for younger crowd, people who don't mind trade extra space for extra (modern) style. Fun place to stay, there... | 5 | null |
Need to be more organized
We made our reservation via internet in january for a trip in may...when we arrived (check in 3pm, we arrived at 5pm) they gave us nothing of what we expected. We paid for a non smoking -two queen bed room for 3, they gave us a 2 double bed room in a smoking floor...they made the change immedi... | 3 | null |
Family visit
The vending machines did not work. The incoming phone lines were not working; they were "out of service" at that time. There was a lot of road noise from the highway all night long. Other than that, it was good service and everything else in the room worked. | 3 | null |
Worst W Hotel I know... Not trendy, but old and shabby
I stay between 100-150 nights at 5 Star properties all over the world every year.
I am quite familiar with the W brand and many of eir properties.
His hotel is a disgrace for this premium brand.
A) They try too hard to be trendy and casual, which makes the service... | 2 | null |
Stay out of this area!
My friend setup a long stay here- I visited once but would not go back. Location is not good and as an older woman, I did not feel safe when leaving at night. The staff is polite and the room is basically fine, but I'm not sure it is the best choice in a lovely city full of such vast economical h... | 1 | null |
Needs Renovated, No View, Paper-thin Walls, Security Unresponsive
Negative - Small room, wallpaper peeling, rug fraying, curtains worn, furniture nicked, no coffee pot. Sit on toilet, hit knees on door, small bathroom counter, Walls are so thin that I was woken up at 3:30 am by party in room next to mine, called front ... | 3 | null |
Very-very modest
The only positive impression is location and public parking on the opposite site of the street. The hotel and rooms are very-very-very modest and spartan (even we have an upgraded room with a shower and wc) and also not very clean. Hotel is ok for its price but next time in SFO I'll better pay more and... | 2 | null |
Never again
This hotel should be closed down and completely updated! This is a shame that they use the location of the hotel (close to UChicago) to get away with not keeping up the property and BAD SERVICE!!!
DO NOT listen to them when they claim that the hotel has wireless internet. It does not work and personell doe... | 2 | null |
No updates in years...time warp
I'm staying here right now for a conference. We stayed here several years ago and after 2 years of the same old thing, we always stay at other hotels in the Hotel Circle/Mission Valley area. Regrettably we had to settle for Town & Country this time. While the hotel boasts about being in ... | 2 | null |
a lot of homeless around
I,ve been there 2 years ago, and the location has been worsing since then , there are too many homeless around.
the hotel has lowered their standarts, it was full and two elevator were not working, I had to go dawn the stairs from 5th floor several times | 3 | null |
Do not stay here!!!!!
This hotel was horrible! I have rarely been in such a terrible hotel. I was honestly afraid to go to sleep, and had we not been there for only about 4 hours, would have gone somewhere else. The floors had massive stains (of God only knows what), the bed covers had holes (looked like burn marks), a... | 1 | null |
...And I started with low expectations...
We were not expecting much from this hotel based on the price (compared to other NYC hotels during the same period), but they failed to meet even my very low expectations. The place is best described as a "Monet" ("From far away, it's OK, but up close, it's a big old mess.") Fr... | 1 | null |
Not all it's cracked up to be
I stayed at the Westin San Francisco Market Street for a conference. I am going to contact the conference coordinators and complain about their selection of this Westin. The location was great but the hotel charges extra for EVERYTHING! Local calls - at least $1 (it's not the price, it's t... | 3 | null |
Nice Place near Pioneer Square
We stayed at this property with a group for three days pre cruise. The rooms were a notch above your typical Courtyard. The staff was excellent and very friendly. Especially Bryan, the evening hotel manager. Pioneer Square, with restaurants and shops are within walking distance, however, ... | 4 | null |
Nice, clean, great front desk crew.
Place was updated, not top notch but clean. It was a different brand hotel and recently taken over by La Quinta. We have stayed at many La Quintas so we are spoiled since many are brand new buildings. Breakfast was typical. Front desk staff was nice. I would stay again. | 4 | null |
Weekend at Microtel
My wife and I stayed here for three nights. The front desk service was fine but I found coffee grinds in my coffee pot the next morning from a previous customer. The breakfast was not appealing and they ran out of some items an hour before they closed it down.
The room was fine for the price. They ... | 3 | null |
Great hotel near Convention Center
The business plan for Marriott hotels is personified with this large hotel near the convention center. Staff is well trained and effecient. The room I stayed in was commodious, clean and more than adequate. The bathroom, however was miscule and would have been inadequate for a woman w... | 4 | null |
reasonable price
I rented this room because I needed a hotel with a free shuttle, 24 hours a day. This had that, however, the room had a queen be when I rented a king, was very dirty...the sheets did not look clean, the bath towels had holes in them, the carpet was so dirty that my feet were black after walking on them... | 1 | null |
Affordable, clean, modern hotel in a great location!
When I looked for a hotel in New York, I wanted a hotel in Manhattan, in a good location. I also wanted the hotel to be clean and modern. Yotel was the perfect match!
Ok the room are a bit small (they call them cabin) but they are very well designed so you don't feel... | 5 | null |
Russian Roulette
I don't know that I've ever encountered so many problems in one hotel before. Dirty towels, dirty sheets, no hot water, extremely noisy rooms, and extremely hit or miss service. Every time I called for something I needed (which was much more frequent than it should have been) it was like playing roulet... | 2 | null |
My husband came home with welts and red dots all over him.
I am deeply upset, I have not complained to the hotel via phone yet. My husband came home with welts and red dots all over his body. I have some pictures of him, I didn't take his photo of his whole body. He will be going to the family doctor Monday (tomorrow).... | 1 | null |
Lots to like -- but one huge flaw
In so many ways, a lovely hotel. The bathroom and ammenties are first rate. But I cannot stay here again. The bedding was so overly starched and crisp that I couldn't sleep. They looked beautiful, like a tuxedo ready for the big event. But they were so stiff and hard -- honestly -- the... | 2 | null |
Good value
Great location in San Francisco, lots of restaurants and bars in the area and a moderate walk to Fisherman's Wharf (1.3 miles away). The room was clean and spacious, owners seemed like nice folks. Nothing fancy but a good value, I'd stay there again. | 4 | null |
I was scared for my life.
This is by far the worst hotel I've ever booked. Biggest mistake! The pictures on Kayak or where ever you see it is so deceving. They make you believe is a decent hotel for just the right price at a good location in LA. Is NOTHING like that! First of all is by 6th and Main and is surrounded by... | 1 | null |
Great location and great service in an architectural masterpiece
I'm an architecture buff, so I have wanted to stay in the Hyatt Regency in Embarcadero Center for over thirty years. I have stayed in several other hotels that were also designed by John Portman and have found em beautiful but sometimes terribly impractic... | 5 | null |
Wonderful
My husband and I stayed here in March 2009 (Yes, this review is late..sorry). We booked a room with a water view, but the view was pretty lousy (no water). Apart from that, the room was beautiful and large with a fantastic bathroom! The bar has a wonderful view looking out at Lady Liberty. The hotel is a shor... | 4 | null |
No thanks- I will never stay here again!
What a disappointment. Having been to New York City many times I had never stayed at the Waldorf and my husband and I decided to treat ourselves to a "no kids" visit to this historic hotel. First, we arrived to find the hotel under construction although there was no indication o... | 1 | null |
Hated this hotel
This place is way too chic for me. Who knew I'd have to fight my way into my own hotel because of some sort of "beautiful people" event going on in the lobby the night I stayed there. I got the up-and-down scrutiny from a bouncer/ doorman guy who then blocked my entrance. I ignored him and opened the d... | 1 | null |
Great Hotel in a Perfect Location
We stayed here for 5 nights on the club level and loved everything about it! The hotel was modern, clean and comfortable. All of the hotel staff, including the parking attendants, were very friendly and helpful. We opted to spend the extra money to stay on the club level after reading ... | 5 | null |
Outstanding Service for our Memorial Service Group
Nikki Brame was fantastic! Our large group contacted her from across the country, in short notice, to stay to attend a Memorial Service of a married couple killed in a tragic car accident. We were all in shock and she patiently worked with each caller to book and reboo... | 5 | null |
Convenient Location!
We had a 4 day stay and all went well. The staff was excellent, courteous and helpful. The location was close to Missions, Museums and Riverwalk without paying the higher prices. The room was large, clean and SO quiet. The bed was comfortable, but be aware the mattresses are extremely firm. We made... | 4 | null |
Awesome in every way
Great location within walking distance to downtown attractions, but not so close to Beale St. as to be noisy. Trolley is available just around the corner for $1 per ride. We had a one-bedroom unit on the top floor, and we were just steps from the great view on the rooftop patio. Room was spacious a... | 5 | null |
Gem of a Place!
At the last minute, my boyfriend and I realized that staying downtown on New Years Eve after dining and hearing music was a way good idea. We recalled staying at the Mayflower about 6 months earlier, when we were drawn to its old world charm and vintage surroundings. We got lucky and scored a Queen size... | 4 | null |
Great Location, and Professional Staff
Staff at the check-in desk were very professional. Rooms were not fancy, but clean and nice. A short walk to the Air and Space Museum, metro stops, and the Mall. I would definitely recommend this hotel when touring Washington DC. | 4 | null |
a smile costs nothing
I stayed at the hotel whitcomb after visiting Los Angeles and Carmel where i always found a warm reception, this all changed when i got to san Francisco. the receptionists working Thursday afternoon were slow, unhelpful and unfriendly. There were no smiles and there was very little communication. ... | 2 | null |
Great hotel - Beware that there is a $24 valet that they do not tell you about.
Stayed in the the suite and really enjoyed our stay. Beware that there is a mandatory $24 valet that they do not tell you about. | 5 | null |
Hotel promise fulfilled...offers a very clean, comfortable hotel room!
Promise fulfilled -- Hotel promise FROM Hampton Inn Indianapolis Northwest - Park 100 website (on http://hamptoninn.hilton.com/) in the Hotel Accommodations tab, guest rooms:
"Our promise to you includes a clean, comfortable hotel room. In fact, we ... | 5 | null |
OK for inexpensive downtown Manhattan stay.
Pluses:
Location is just great. Downtown near Soho - lots to see, lots to do. Easy access to the subway.
We very much enjoyed the room service. Breakfast was great, pizza was great. Not too expensive. Very quick and prompt service - always a hello on the way in or out. Maid s... | 4 | null |
Great downtown location
My husband and I stayed at the Biltmore last week for a night so we could visit with family who live downtown Los Angeles. The location was excellent because we could walk to many restaurants. We felt safe walking around the area because it was very busy. The lobby of the hotel is very attractiv... | 3 | null |
Great hotel..Outstanding Service
The perfect stay, rooms were great, grounds beautiful and the employees outstanding. This hotel was spotless, the workers friendly helpful and Professional. I have to point out one in particular...T/C this lady has found her niche and The Hilton hopefully has big plans for her. We had 4... | 5 | null |
Poor Air Quality in the Rooms
I stayed at the O because I was attending a conference at LA Live and didn't book the JW Marriott in time. I really had no trouble with the hotel or the staff. However, when I checked in to the room there was a really distinct and weird smell. A couple of other people at the conference men... | 1 | null |
VERY Rude Staff & Unreliable Shuttle Service
I'm not sure about all the other good reviews written about this hotel/motel (probably written by the hotel staff themselves). I stayed at hotel for a month. It was fine for the most part EXCEPT:
1) A VERY rude female staff member (female in her llate 20s or early 30s) who w... | 2 | null |
Pros/Cons and a disappointing mgmt
Spent 2 nights around independence day at the W New York. It was my third stay at this hotel - I know what to expect. But this time, it was quite disappointing.
Arrived at the hotel at round about 5pm. I already saw in my SPG profile that my cozy room booking (flexible rate) was upgra... | 2 | null |
NEEDS MANAGEMENT AND A MAKEOVER
large hotel with a decent location that allows you to walk museums and into the heard of downtown philadelphia. here are the problems to consider.
1. managment allows large groups to run wild. when reported to the front desk the reply was that this was a large group hotel and to be expec... | 2 | null |
Surprised and Disappointed
Usually I find Homewood Suites to be the best value and stay for the price in the Hilton chain. However, my opinion of this brand has been seriously eroded thanks to this property. Stayed for three nights but treated by the front desk as a stranger with each nightly entrance.
First night, a ... | 3 | null |
Very Friendly Staff, Great Times
My wife and I love to stay here when we come to Indianapolis. The staff is always friendly and always looking for ways to assist. The location could not be better for any downtown events. This is also the hotel to stay at if you want to do any celebrity watching. Almost every time we ha... | 5 | null |
Wait a while
Very friendly helpful staff, but that is about the best of it.
Stayed here for a convention at the LACC. Neighborhood is scary, and I don't scare easily,
Bathrooms are horrible, except great water pressure. Beds are so-so. Decor in public spaces is nice. Hotel is going through a re-branding so some things ... | 2 | null |
Scalding water temp... but it's perfect if you don't need the shower!
Some of the nicest staff of any hotel, reasonably priced, room was clean, huge flat screen TV, nice view of the city, but one significant negative overshadowed all the positives; the shower temperature ranged from hot to scalding. Even with the combi... | 2 | null |
Fortunately, it was a brief stay
We stayed here for a company event, fortunately it was brief - rooms are small, small, we were on the 5th floor - very noisy, no view. Left room late morning for brunch etc, for some reason room was not cleaned all day and we were tired, we just called down for clean towels. Housekeepin... | 2 | null |
If staying here for a conference...
I booked this hotel via the "mystery" deal on Expedia for a stay during a conference at the convention center. I was pleasantly surprised when I checked in. The room had lush carpeting, a great view and location, and trendy and comfortable furniture. There was a huge mini bar (I've n... | 4 | null |
Love, Love, Love this hotel!!!!
What an absolutely beautiful hotel. We were in town for a meeting at the convention center (west side), which is about a 15 minute or less cab ride from the hotel.
We first encountered Ashley at the check in desk. When I checked in, she was very excited because as an American Express Pl... | 5 | null |
Good service, great location
Second stay here, service & furnishings are consistent with HGI properties (although rooms are a bit on the small side which is typical of city hotels.) Breakfast was good, staff was friendly and helpful; and the location is perfect - across the street from Metro station, a few safe & sceni... | 4 | null |
Nicest owner I have met.
We stayed here for our sons graduation. Convenient to Lackland. We arrived around midnight after a late flight from California. No rental cars were available so we had to taxi here. Asked Sonny the owner if there was anywhere we could walk to get something to eat. He said nothing was close that... | 3 | null |
Location good but noisy and expensive
The location is very central-across the road from the Empire State Building.The rooms are very small with little storage space,I slept very badly as work was going on all night on a neighbouring building in 35th Street.
There is a very small entrance and check in,with very little s... | 2 | null |
smelly dirty room
there are really no positives about this hotel except it was cheap.
LOCATION: the hotel is right off the highway which is nice however its about 15 minutes to downtown Austin and 10 minutes to the University so naming the hotel Austin/University/Downtown is a bit of a farse.
ROOM: the room smelled and... | 2 | null |
Downtown Memphis Charm
We were in town for a concert and choose to stay at the Peabody. I've been to Memphis numerous times. It's like a second home to me. So, I am ashamed to say this was my first time visiting the Peabody. It is an older hotel, which means smaller rooms. Personally, I was pleased with the room size. ... | 4 | null |
Very Enjoyable
We stayed for a weekend and had a great time. Being very familiar with La Jolla and the golden triangle, this location worked well and the price was very reasonable. The included breakfast buffet was among the best we've had and I made sure to tip those guys each day, because the personal attention the s... | 5 | null |
Wyndham Hotel Riverwalk, Jacksonville Florida
I don’t know where to start. the air conditioning leaked all over the rug, the closet doors broke and among other things we almost missed our flight home because the wake up call we asked for never came. | 1 | null |
Good location, but not the cleanest
Great location, but if you plan on spending any time in your room (even if it's just in the evening before bed) I would not recommend staying at this hotel.
The wifi was horrible. Checking email or researching local attractions was next to impossible.
Several of our bathroom towels ... | 2 | null |
Horrible experience
We stayed at the Sheraton in September and it was an awful experience. The room was dingy it was basically a board room with a mattress in the floor that was really uncomfortable. It looked nothing like what they portray on the website. I would much rather stay farther away and have to walk to the s... | 1 | null |
A long review, but will clearly illustrate why this place is so terrible
I travel to Denver all the time and have stayed at 2 other Homestead Suites in the area (Cherry Creek and Tech Center South). While nothing fancy, at least they were clean and safe with the items they state they provide (i.e., basic cookware, micr... | 1 | null |
VERY much in need of an update
The staff was really nice and accommodating here, but MAN, this place needs an upgrade. The lobby sofas, walls, wallpaper, etc were stained, dinged, and dirty. The bed was extremely comfortable, the bathroom felt like a bathroom in a low-rent motel. There were never enough towels, and tho... | 3 | null |
nice room, hotel staff just ok, restaurant terrible
We chose this hotel based on the comments here. The room was clean and nice. The bathroom clean, however they use those plastic curtains for the bathtub/shower and they always make me feel a bit gross. I like more it the glass is used.
The cleaning staff is very very ... | 3 | null |
Busy, Busy, Busy
The 1300 room Milford is undergoing reconstruction, and the entry lobby and restaurant is still to be finished. Refurbished rooms are smallish but fine in modern Ikea-style. Prices are great for the location, but because of the standby entry and lobby for checking in and out is overloaded with people e... | 3 | null |
deceiving computer pictures
prev. stay md me book for gransons family. no area to eat in and they had already ckd out to go to zoo. stated must hv remodeled one rm for computer pictures. reg rm was nothing like it . big disappointment. will nvr recommend again | 2 | null |
5 STARS!!!
Access was easy, valet was convenient, personnel quick to assist, front desk and other staff very pleasant and accomodating. Centrally located. Very clean. Rooms were effecient, quiet and cozy. Service from all was individualized and made to feel like a special part of the family. Restaurant was more than ex... | 5 | null |
Women's longish weekend - Sept 27 to Oct 1, 2012
The 4 of us took 2 rooms with deal on king-sized beds. Heard occasional sirens when awake, not much when sleeping and we didn't need to ask for ear plugs. All of the staff were so helpful and pleasant to deal with from check-in to check-out. Shout out to Andy for all of ... | 5 | null |
Disappointing for a Fairmont
We stayed here for three nights in early July. We've stayed at Fairmonts in several different cities which is why we chose this hotel, but felt it was below the usual Fairmont standard. The lobby and common areas definitely have that old hotel glamour, but can't say the same for the rooms. ... | 2 | null |
Disappointing, bugs
I stayed for 5 bites with my daughter while she was moving to NY for college. Location is great for Columbia students....but.....wait for it - but bed bugs!! Stolen bag!! Poor, canned responses from staff....no help for the very real problems that we experienced. Ahhhhh. | 1 | null |
Cozy but clean
Can't beat the location -- just off Times Sq and a couple blocks from all the Broadway theaters (W. 47th btwn 6th & 7th). Clean, small rooms (had a Queen room ... Had to turn sideways to get around bed -- no sitting chair just a small nightstand/desk and desk chair leaving the bed the only place to sit).... | 3 | null |
Great service.
We stayed here Wednesday, March 14th - Friday, March 16th. This was during Texas Spring Break. We booked our room on Hotwire.
For whatever reason, via Hotwire I could not select room type. There were 2 adults & (1) 5 year old in our party. We were booked in a king size room. Since they were sold out, we... | 4 | null |
1st Time in NY and Waldorf
My partner surprised me for my 40th a trip to NY staying at the world famous Waldorf.
My first impressions of the hotel was very good and i was very excited, this didnt last long.The staff in the Peacock bar seemed to look down their noses at us, and were quite short and sharp when seating us... | 3 | null |
Stay Away...Not worth the $...Please read the entire review..
When we first pulled in, we noticed simple things wrong like the lights around the trees. It seems very minor, but as you drive in at night you see several burnt out lights and wonder, if the little things are not addressed how are the larger issues are addr... | 1 | null |
Superb Michigan Avenue choice
The Affinia is a wonderfully located hotel, less than 1 block east of north Michigan Avenue. The lobby is minimalist, but this isn't a problem if you don't like hanging out in lobbies. I don't. The staff couldn't have been friendlier. Very pleasant dealings with all of them. C-House is a g... | 4 | null |
Unpleasantly surprised
I am usually a big fan of Hampton Inn; however, this was very disappointing. We stayed for one night and found 3 cockroches in our room. The room was also very noisy. There were children running through the hallways all night long and the poor sound insulation made it sound like they were in the ... | 2 | null |
Excellent Business Grade Hotel
I stayed at this hotel for two nights during a business trip to San Antonio. I was very comfortable. As usual with this line of hotels, I enjoyed the "free" amenities such as breakfast, and internet. I prefer the Marriott SringHill Lines as they are always clean and modern. I enjoy the Pa... | 4 | null |
Great front desk staff, horrible rooms.
I read the reviews here on TripAdvisor prior to booking a room with a Radisson email promo for 25% off and got Petite Room for a rate of $145.45 (including taxes). When I called on the arrival date the hotel couldn't find my reservation - it turned out that I had mistakenly booke... | 1 | null |
Dissapointed
I give where the credit dues, clean room & great bed. However all that down to the drains, when I check out.
My credit card been overcharge, the hotel charge me 6 times, the receipt only shown 4 times.
I email the hotel, they only acknowledge 1 extra charges, oversee the other extra charge. I resend the em... | 2 | null |
Good for Broadway lovers
If you're a tourist, you're gonna love this place. If you're here for business or want a discreet vacation, this is not it. Location is right in Times Square which is either a positive or negative depending on your point of view. Lots of people in Times Square means getting in and out effici... | 4 | null |
Great Stay!
My husband and I stayed 3 nights in March at the Old Town Inn.
We chose it because of reviews we had read on Trip Advisor.
We were 100% thrilled with our decision to stay there and not unhappy
with anything there. The staff was cheerful, helpful in any way they
could be and made our stay very pleasant! The... | 5 | null |
Rude and bed WiFi
it was not good at all. The night when I checked in the men over the counter was very rude to me, yelling on me that "Did you get a name?". I cannot believe this is how a hotel treats the customer. Then I found out the WiFi does not work at all. They only use a D-Link home router for such a big motel.... | 1 | null |
this place is a dump
Only one ice maker for a six story building, ice cold swimming pool filthy floors, broken a/c and so on and so on... The features advertize are very misleading | 1 | null |
kind hotel employees make us feel at home
This is my family's first time come to US from China. We are amazed by this hotel's kind employees. There is a front desk receptionist especially impressed us and make us feel at home. Jon Paul helps recommend us where to eat and where to visit, book taxis, and help us found th... | 5 | null |
Overpriced and needs some updating!
Pro's:
Beautiful grounds with lush flowers and trees. Enjoyable to walk around.
Water slides and pools are nice for families.
beds were very comfortable and plenty of pillows.
Con's:
This is not a FULL waterpark. If you have been to Kalahari resort or the like, you will feel let down... | 3 | null |
Wow!
Well, we stayed at this hotel two years ago and had a not so great experience. Well, we just got back from our second stay yesterday and what a difference!! What can I say? Friendly, clean, and so nice. I don't know what management has done but I hope they keep doing it. If you have to wait in line, you are offere... | 5 | null |
There are better hotels in NYC
Only positive was the location.
The rooms were not what we had booked. We should have had 2 rooms with 2 doubles but were given one room with a double and one room with 2 singles. When we asked staff (rude) about the booking we were told that what we book is 'a request and not guaranteed'... | 1 | null |
Just average
Stayed here in November with a friend. Got a good deal considering it was the week of the Formula 1 race in Austin (which for some reason spills over into San Antonio) and every hotel was WAY overpriced. Even though the hotel is close to the riverwalk, the area of the hotel seems somewhat questionable...it... | 3 | null |
bed bugs and noise
1) i came back with a line of bed bug bites on my leg but thats jot my biggest worry. i now have to worry about washing my possibly bug infested clothes and luggage.
2) Very noisy construction work and other various noises mixed into it (traffic, people). noise happened late at night (past 12 am) an... | 3 | null |
Old hotel. Room was in need of renovation. Bathroom disgusting.
As a Diamond Member chose to stay here instead of the JW Marriott by the convention center. The front desk staff were very pleasant. The lobby and restaurant area was nice. The room was my only complaint. I was in 602. The furniture was old and "dinged", t... | 2 | null |
Very convenient to US-101 I-880 and SJ airport - that the highlights
Room was decent, nothing fancy which is consistent with the brand although it's definitely at the low end of the brand standard. If you're looking for a vacation spot, I don't recommend even though they have a small pool. But, if you're looking for a ... | 3 | null |
First Class Customer Service
My wife and I spent two nights at this property and thoroughly enjoyed ourselves. The room was clean and comfortable and a great value. Great location!
The service was incredible and we found them more than responsive to our every request. We experience outstanding and consistent customer s... | 5 | null |
Good quality hotel
My wife and I were in Boston for a few days around Paddy's weekend after previous nice breaks here. We had never stayed in the Langham previously but decided to give it a go. When we arrived the lobby was under construction which did detract from the impact and comfort of the hotel - a detail that wa... | 4 | null |
Good location but nothing special
Stayed for 2 nights while on business.
Room is an OK size, bathroom OK and had good service at the front desk. Bed was comfortable and it was clean.
10 mins walk to the sea front and 10 minutes walk to the downtown area the other way.
All in all, nothing to complain about but at the sa... | 4 | null |
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