text large_stringlengths 9 323 | text_template large_stringlengths 9 318 | intent large_stringclasses 57
values | label int8 0 56 | has_pii bool 2
classes | pii_types listlengths 0 3 | noise_type large_stringclasses 3
values |
|---|---|---|---|---|---|---|
i 4got my passcode and cant get in anymore thx Melinda | i 4got my passcode and cant get in anymore thx {NAME} | passcode_forgotten | 32 | true | [
"name"
] | llm_noisy |
trying to reset a passcode i dont have anymore... | trying to reset a passcode i dont have anymore... | passcode_forgotten | 32 | false | [] | llm_noisy |
i forgt my pascode how do i get in | i forgt my pascode how do i get in | passcode_forgotten | 32 | false | [] | llm_noisy |
so i was trying to log in and my passcode just isnt coming to me and i tried a few times and now im locked out i think bc i cant remember it Ref: REF8164X | so i was trying to log in and my passcode just isnt coming to me and i tried a few times and now im locked out i think bc i cant remember it Ref: {REF} | passcode_forgotten | 32 | true | [
"reference"
] | llm_noisy |
forgot passcod help!! | forgot passcod help!! | passcode_forgotten | 32 | false | [] | llm_noisy |
Corey here. so I tried logging in and my passcode just isnt coming to me, what now | {NAME} here. so I tried logging in and my passcode just isnt coming to me, what now | passcode_forgotten | 32 | true | [
"name"
] | llm_noisy |
what do i do i 4got my passcode ref REF8759X | what do i do i 4got my passcode ref {REF} | passcode_forgotten | 32 | true | [
"reference"
] | llm_noisy |
cant get into my account, forgot the passcode | cant get into my account, forgot the passcode | passcode_forgotten | 32 | false | [] | llm_noisy |
i dont have my passcode anymore, forgot it, whats the reset process | i dont have my passcode anymore, forgot it, whats the reset process | passcode_forgotten | 32 | false | [] | llm_noisy |
cant rember my passcode for the app what now | cant rember my passcode for the app what now | passcode_forgotten | 32 | false | [] | llm_noisy |
forgot Christopher passcode | forgot {NAME} passcode | passcode_forgotten | 32 | true | [
"name"
] | llm_noisy |
Hi, Dawn Hart speaking. reset passcode pls | Hi, {NAME} speaking. reset passcode pls | passcode_forgotten | 32 | true | [
"name"
] | llm_noisy |
Hi, I'm Nicholas. ugh forgot the passcode again how do i change it?? | Hi, I'm {NAME}. ugh forgot the passcode again how do i change it?? | passcode_forgotten | 32 | true | [
"name"
] | llm_noisy |
forgot passcode for login!! where do I go?? | forgot passcode for login!! where do I go?? | passcode_forgotten | 32 | false | [] | llm_noisy |
forgot my passcode, tried 7558 but no luck, can you reset it for me | forgot my passcode, tried {LAST4} but no luck, can you reset it for me | passcode_forgotten | 32 | true | [
"card_digits"
] | llm_noisy |
MY PASSCODE IS GONE!!! how do i reset it | MY PASSCODE IS GONE!!! how do i reset it | passcode_forgotten | 32 | false | [] | llm_noisy |
how do i reset my passcode pls | how do i reset my passcode pls | passcode_forgotten | 32 | false | [] | llm_noisy |
hey i think ive forgotten my passcode can someone reset | hey i think ive forgotten my passcode can someone reset | passcode_forgotten | 32 | false | [] | llm_noisy |
Hello, this is Sarah. cant recall my password | Hello, this is {NAME}. cant recall my password | passcode_forgotten | 32 | true | [
"name"
] | clean |
Hello, this is Darrell Mann. passcode slipped my mind | Hello, this is {NAME}. passcode slipped my mind | passcode_forgotten | 32 | true | [
"name"
] | clean |
I forget the code for login, need to change it. | I forget the code for login, need to change it. | passcode_forgotten | 32 | false | [] | clean |
Is there a procedure for when I forget the passcode to log in? | Is there a procedure for when I forget the passcode to log in? | passcode_forgotten | 32 | false | [] | clean |
How can I regain access if I forget my passcode? | How can I regain access if I forget my passcode? | passcode_forgotten | 32 | false | [] | clean |
I've been trying to remember my passcode but gone. I need to reset it as soon as possible. | I've been trying to remember my passcode but gone. I need to reset it as soon as possible. | passcode_forgotten | 32 | false | [] | perturbed |
My memory is terrible and I've completely forgotten the passcode for my banking app. Can you help me reset it so I can get back in? I don't want to lose access to my funds. | My memory is terrible and I've completely forgotten the passcode for my banking app. Can you help me reset it so I can get back in? I don't want to lose access to my funds. | passcode_forgotten | 32 | false | [] | clean |
Is there a way to recover my passcode if I forgot it? | Is there a way to recover my passcode if I forgot it? | passcode_forgotten | 32 | false | [] | clean |
Sarah Cochran here. please help me with resetting my forgotten passcode. | {NAME} here. please help me with resetting my forgotten passcode. | passcode_forgotten | 32 | true | [
"name"
] | clean |
password no lnoger works | password no lnoger works | passcode_forgotten | 32 | false | [] | perturbed |
Could you tell me how to recover access when the passcode isn't known anymore? Ref: TXN-495959 | Could you tell me how to recover access when the passcode isn't known anymore? Ref: {REF} | passcode_forgotten | 32 | true | [
"reference"
] | clean |
I've forgotten my passcode and I need to regain access. Is there a way to reset it online? | I've forgotten my passcode and I need to regain access. Is there a way to reset it online? | passcode_forgotten | 32 | false | [] | clean |
umm i forgot the code for my app | umm i forgot the code for my app | passcode_forgotten | 32 | false | [] | clean |
hi its Laura Scott, I don't remember my passcode; can you help? | hi its {NAME}, I don't remember my passcode; can you help? | passcode_forgotten | 32 | true | [
"name"
] | clean |
Wondering if there's a process to follow when the app passcode has been forgotten? | Wondering if there's a process to follow when the app passcode has been forgotten? | passcode_forgotten | 32 | false | [] | clean |
cant rmeber my passcode need help | cant rmeber my passcode need help | passcode_forgotten | 32 | false | [] | perturbed |
Hi, Brian speaking. i've been trying to log into the app but it keeps saying my passcode is incorrect, and I'm sure I'm entering it right. I think I might have forgotten it completely. Can you help me reset it? | Hi, {NAME} speaking. i've been trying to log into the app but it keeps saying my passcode is incorrect, and I'm sure I'm entering it right. I think I might have forgotten it completely. Can you help me reset it? | passcode_forgotten | 32 | true | [
"name"
] | clean |
I forgot my passcode and I'm locked I ned to reset it. Can you tell me how | I forgot my passcode and I'm locked I ned to reset it. Can you tell me how | passcode_forgotten | 32 | false | [] | perturbed |
Dana here. forgot my passcode | {NAME} here. forgot my passcode | passcode_forgotten | 32 | true | [
"name"
] | clean |
I am unable to recall my security passcode; could you kindly guide me on how to obtain a new one? | I am unable to recall my security passcode; could you kindly guide me on how to obtain a new one? | passcode_forgotten | 32 | false | [] | clean |
lsto my password | lsto my password | passcode_forgotten | 32 | false | [] | perturbed |
I neeed to reset passcode because I forgot it. | I neeed to reset passcode because I forgot it. | passcode_forgotten | 32 | false | [] | perturbed |
Hi, I'm Edward Allen. every time i try to access my account online, it asks for a passcode that i don't remember setting. i need to get a new one bc i can't get in at all. pls let me know how to do that | Hi, I'm {NAME}. every time i try to access my account online, it asks for a passcode that i don't remember setting. i need to get a new one bc i can't get in at all. pls let me know how to do that | passcode_forgotten | 32 | true | [
"name"
] | perturbed |
Brittany here. I have forgotten my passcode and cannot access my account. | {NAME} here. I have forgotten my passcode and cannot access my account. | passcode_forgotten | 32 | true | [
"name"
] | clean |
Can you help me if I've forgotten my passcode? | Can you help me if I've forgotten my passcode? | passcode_forgotten | 32 | false | [] | perturbed |
How does one go about recovering a forgotten passcode? | How does one go about recovering a forgotten passcode? | passcode_forgotten | 32 | false | [] | clean |
I can't remember my passcode and it's causing me a lot of stress. What's the process to reset it? | I can't remember my passcode and it's causing me a lot of stress. What's the process to reset it? | passcode_forgotten | 32 | false | [] | clean |
I changed my passcode a while back and now I can't recall what I set it to, which is really frustrating. Is it possible to reset it without having to come into a branch? Ref: TXN-914876 | I changed my passcode a while back and now I can't recall what I set it to, which is really frustrating. Is it possible to reset it without having to come into a branch? Ref: {REF} | passcode_forgotten | 32 | true | [
"reference"
] | clean |
Is there a way to reset a passcode I've forgotten? I've been trying to log in for days and I'm getting nowhere. I really need access to my account. | Is there a way to reset a passcode I've forgotten? I've been trying to log in for days and I'm getting nowhere. I really need access to my account. | passcode_forgotten | 32 | false | [] | clean |
my passcode is forget, i waanna make new passcode pls | my passcode is forget, i waanna make new passcode pls | passcode_forgotten | 32 | false | [] | perturbed |
I need a new passode as ive forgotten my current one. | I need a new passode as ive forgotten my current one. | passcode_forgotten | 32 | false | [] | perturbed |
The passcode I cannot remember, what I do now for open app? | The passcode I cannot remember, what I do now for open app? | passcode_forgotten | 32 | false | [] | clean |
passworrd not working, reset please | passworrd not working, reset please | passcode_forgotten | 32 | false | [] | perturbed |
my card payment is STILL pending after 3 days what is going on??? (account holder Kathy) | my card payment is STILL pending after 3 days what is going on??? (account holder {NAME}) | pending_card_payment | 33 | true | [
"name"
] | llm_noisy |
card payment pending since the 16th when will it go thru | card payment pending since {DATE} when will it go thru | pending_card_payment | 33 | true | [
"date"
] | llm_noisy |
i payed with my card at Spotify and it says pendin forever now ugh | i payed with my card at {MERCHANT} and it says pendin forever now ugh | pending_card_payment | 33 | true | [
"merchant"
] | llm_noisy |
pendin card paymnt | pendin card paymnt | pending_card_payment | 33 | false | [] | llm_noisy |
hey so i used my card at Nike and the paymnt is pendin n i need to kno when it will go thru bc its been a while n stuff | hey so i used my card at {MERCHANT} and the paymnt is pendin n i need to kno when it will go thru bc its been a while n stuff | pending_card_payment | 33 | true | [
"merchant"
] | llm_noisy |
my purchse from 30/01 is shwoing as pendin on my card when will it go thru | my purchse from {DATE} is shwoing as pendin on my card when will it go thru | pending_card_payment | 33 | true | [
"date"
] | llm_noisy |
used my card ending 6916 and the payment is pending for ages now | used my card ending {LAST4} and the payment is pending for ages now | pending_card_payment | 33 | true | [
"card_digits"
] | llm_noisy |
card payment pending what does it mean | card payment pending what does it mean | pending_card_payment | 33 | false | [] | llm_noisy |
i paid with my card and its just sitting there pending | i paid with my card and its just sitting there pending | pending_card_payment | 33 | false | [] | llm_noisy |
So I was at this restaurant with friends and I paid with my card and everything seemed fine but later when I checked my account the card payment was marked pending and its been like that since and I really need to know why a card payment stays pending | So I was at this restaurant with friends and I paid with my card and everything seemed fine but later when I checked my account the card payment was marked pending and its been like that since and I really need to know why a card payment stays pending | pending_card_payment | 33 | false | [] | llm_noisy |
why payment pending on card | why payment pending on card | pending_card_payment | 33 | false | [] | llm_noisy |
why is it pending tho?? | why is it pending tho?? | pending_card_payment | 33 | false | [] | llm_noisy |
My card payment has said pending for like 3 days now why | My card payment has said pending for like 3 days now why | pending_card_payment | 33 | false | [] | llm_noisy |
card payment pending?? | card payment pending?? | pending_card_payment | 33 | false | [] | llm_noisy |
card payment pending pls tell me if it will post or if i should worry | card payment pending pls tell me if it will post or if i should worry | pending_card_payment | 33 | false | [] | llm_noisy |
Hi, I'm Micheal. bought things this mornin but the card paymnt shows pendin | Hi, I'm {NAME}. bought things this mornin but the card paymnt shows pendin | pending_card_payment | 33 | true | [
"name"
] | llm_noisy |
why is my card payment still pending its been forever | why is my card payment still pending its been forever | pending_card_payment | 33 | false | [] | llm_noisy |
my Spotify payment still pending | my {MERCHANT} payment still pending | pending_card_payment | 33 | true | [
"merchant"
] | llm_noisy |
why wont my card payment go through its just pending and idk what to do | why wont my card payment go through its just pending and idk what to do | pending_card_payment | 33 | false | [] | llm_noisy |
paid at Uber for $595 and it says pending, is it gonna go thru or not?? | paid at {MERCHANT} for {AMOUNT} and it says pending, is it gonna go thru or not?? | pending_card_payment | 33 | true | [
"amount",
"merchant"
] | llm_noisy |
hi its Patricia Mcdonald, my payment is pending and its been like 4 days !!! its not showing on my statement yet | hi its {NAME}, my payment is pending and its been like 4 days !!! its not showing on my statement yet | pending_card_payment | 33 | true | [
"name"
] | llm_noisy |
my card payment still pending like why hasnt it gone through yet | my card payment still pending like why hasnt it gone through yet | pending_card_payment | 33 | false | [] | llm_noisy |
why does my card payment keep showing pending?? i need to know if it will actually post | why does my card payment keep showing pending?? i need to know if it will actually post | pending_card_payment | 33 | false | [] | llm_noisy |
i notice theres a pending paymnt on my card for €248 at Walmart why is it pending | i notice theres a pending paymnt on my card for {AMOUNT} at {MERCHANT} why is it pending | pending_card_payment | 33 | true | [
"amount",
"merchant"
] | llm_noisy |
authorization still pending on my card how long does it take Ref: 25534315 | authorization still pending on my card how long does it take Ref: {REF} | pending_card_payment | 33 | true | [
"reference"
] | llm_noisy |
so i used my card to buy some stuff and its showing pending and like its been days honestly idk what to do bc the money shoulda come out already right?? | so i used my card to buy some stuff and its showing pending and like its been days honestly idk what to do bc the money shoulda come out already right?? | pending_card_payment | 33 | false | [] | llm_noisy |
My card purchase from yesterday is showing as pending, when it will be finished? | My card purchase from yesterday is showing as pending, when it will be finished? | pending_card_payment | 33 | false | [] | clean |
My payment with card shows pending, will it go through or do I need to do something | My payment with card shows pending, will it go through or do I need to do something | pending_card_payment | 33 | false | [] | perturbed |
This is the second day my card payment has shown as pending and I'm getting worried. Is there a problem with it? | This is the second day my card payment has shown as pending and I'm getting worried. Is there a problem with it? | pending_card_payment | 33 | false | [] | clean |
Pending card payment from Danielfurt on my card ending 9131, what's going on? | Pending card payment from {CITY} on my card ending {LAST4}, what's going on? | pending_card_payment | 33 | true | [
"card_digits",
"location"
] | clean |
A payment I made by card at Jamesfort is showing as pending and it's now been three days. thought card payments weer instant, so this is worrying me. What is the usual timeframe for a pending card payment to finalise? | A payment I made by card at {CITY} is showing as pending and it's now been three days. thought card payments weer instant, so this is worrying me. What is the usual timeframe for a pending card payment to finalise? | pending_card_payment | 33 | true | [
"location"
] | perturbed |
why still pending | why still pending | pending_card_payment | 33 | false | [] | clean |
Card payment pending for days, what's the hold up? | Card payment pending for days, what's the hold up? | pending_card_payment | 33 | false | [] | clean |
I'm trying to figure out why the card payment I made earlier is still pending and not completed. | I'm trying to figure out why the card payment I made earlier is still pending and not completed. | pending_card_payment | 33 | false | [] | clean |
I don't understand why my payment is still pending when the money should have been taken by now. This is really frustrating, so can you tell me what's causing the delay? I'm in Andersonfort at the moment. | I don't understand why my payment is still pending when the money should have been taken by now. This is really frustrating, so can you tell me what's causing the delay? I'm in {CITY} at the moment. | pending_card_payment | 33 | true | [
"location"
] | clean |
I made a card purchase and the status has been stuck on pending since yesterday. Please tell me why it hasn't completed yet. | I made a card purchase and the status has been stuck on pending since yesterday. Please tell me why it hasn't completed yet. | pending_card_payment | 33 | false | [] | clean |
Could you explain what it means when a card purchase stays pending for a while | Could you explain what it means when a card purchase stays pending for a while | pending_card_payment | 33 | false | [] | perturbed |
I paid with my card at a shop yesterday and the payment is showing as pending rather than completed. Is that normal, and how many days should I expect before it settles? Just want to make sure nothing has gone wrong with the transaction. | I paid with my card at a shop yesterday and the payment is showing as pending rather than completed. Is that normal, and how many days should I expect before it settles? Just want to make sure nothing has gone wrong with the transaction. | pending_card_payment | 33 | false | [] | clean |
I'm wonedring why the card payment I made is showing as pending instead of completed | I'm wonedring why the card payment I made is showing as pending instead of completed | pending_card_payment | 33 | false | [] | perturbed |
My card payment won't clear | My card payment won't clear | pending_card_payment | 33 | false | [] | clean |
I'm trying to figure out what pending means for a card payment I made at Tesco yesterday. | I'm trying to figure out what pending means for a card payment I made at {MERCHANT} yesterday. | pending_card_payment | 33 | true | [
"merchant"
] | clean |
I bought something at Spotify and the payment has been pending for way too long. Why isn't it going through? | I bought something at {MERCHANT} and the payment has been pending for way too long. Why isn't it going through? | pending_card_payment | 33 | true | [
"merchant"
] | clean |
Card purchase still showing pending. This was on 23/12. | Card purchase still showing pending. This was on {DATE}. | pending_card_payment | 33 | true | [
"date"
] | clean |
How long do card payments stay pending before processing | How long do card payments stay pending before processing | pending_card_payment | 33 | false | [] | perturbed |
My payment to Shell using card ending in 5484 is stuck on pending. Can you explain why this is happening and when it will be finalized? | My payment to {MERCHANT} using card ending in {LAST4} is stuck on pending. Can you explain why this is happening and when it will be finalized? | pending_card_payment | 33 | true | [
"card_digits",
"merchant"
] | clean |
Why pending so long card? | Why pending so long card? | pending_card_payment | 33 | false | [] | clean |
I'm concerned because a caard payment I mde is still sitting as pendding. Can you tell me why hasn't completed | I'm concerned because a caard payment I mde is still sitting as pendding. Can you tell me why hasn't completed | pending_card_payment | 33 | false | [] | perturbed |
I made a purchase with my card and the app says the payment is pending. It's been like that since Friday and I'm not sure if I need to do anything. How long do card authorisations usually take to complete? | I made a purchase with my card and the app says the payment is pending. It's been like that since Friday and I'm not sure if I need to do anything. How long do card authorisations usually take to complete? | pending_card_payment | 33 | false | [] | clean |
Is it normal for a card purchase to appear as pending for a while | Is it normal for a card purchase to appear as pending for a while | pending_card_payment | 33 | false | [] | perturbed |
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