text large_stringlengths 9 323 | text_template large_stringlengths 9 318 | intent large_stringclasses 57
values | label int8 0 56 | has_pii bool 2
classes | pii_types listlengths 0 3 | noise_type large_stringclasses 3
values |
|---|---|---|---|---|---|---|
I do the card payment but it is still showing pending in my account, why like this? | I do the card payment but it is still showing pending in my account, why like this? | pending_card_payment | 33 | false | [] | clean |
I made a card payment days ago but it still shows pending, can you tell me the reason? | I made a card payment days ago but it still shows pending, can you tell me the reason? | pending_card_payment | 33 | false | [] | clean |
Is there a reason my card purchase appears as pending instead of completed? | Is there a reason my card purchase appears as pending instead of completed? | pending_card_payment | 33 | false | [] | clean |
Why is my recent card purchaase still showing as pending when my other transactions went through fine? It's making me anxious. | Why is my recent card purchaase still showing as pending when my other transactions went through fine? It's making me anxious. | pending_card_payment | 33 | false | [] | perturbed |
Hi, Samuel speaking. how long does a pending cash withdrawal take to clear | Hi, {NAME} speaking. how long does a pending cash withdrawal take to clear | pending_cash_withdrawal | 34 | true | [
"name"
] | llm_noisy |
Hi, Brendan Herring speaking. pending cash withdrawal?? idk why it isnt done yet | Hi, {NAME} speaking. pending cash withdrawal?? idk why it isnt done yet | pending_cash_withdrawal | 34 | true | [
"name"
] | llm_noisy |
atm gave me cash but the apps sayin pending transaction how | atm gave me cash but the apps sayin pending transaction how | pending_cash_withdrawal | 34 | false | [] | llm_noisy |
I DIDNT RECEIVE MY MONEY AND IT SAYS STILL IN PROGRESS FIX THIS NOW!!! | I DIDNT RECEIVE MY MONEY AND IT SAYS STILL IN PROGRESS FIX THIS NOW!!! | pending_cash_withdrawal | 34 | false | [] | llm_noisy |
I went to Penabury this weekend and hit up an atm for some spending money and everything seemed normal, card worked, machine whirred, but then it said pending on my statement and its STILL pending days later and I already spent the cash so obviously I got it but why is it pending so long | I went to {CITY} this weekend and hit up an atm for some spending money and everything seemed normal, card worked, machine whirred, but then it said pending on my statement and its STILL pending days later and I already spent the cash so obviously I got it but why is it pending so long | pending_cash_withdrawal | 34 | true | [
"location"
] | llm_noisy |
took cash out but it says pending how long till it clears | took cash out but it says pending how long till it clears | pending_cash_withdrawal | 34 | false | [] | llm_noisy |
my cash withdrawal not cleared | my cash withdrawal not cleared | pending_cash_withdrawal | 34 | false | [] | llm_noisy |
atm gave me nothing but my account says pending withdrawal, been like this since 26 October, whats the deal | atm gave me nothing but my account says pending withdrawal, been like this since {DATE}, whats the deal | pending_cash_withdrawal | 34 | true | [
"date"
] | llm_noisy |
Christopher Ramirez here my cash withdrawal from 15 June still showing pending?? how long | {NAME} here my cash withdrawal from {DATE} still showing pending?? how long | pending_cash_withdrawal | 34 | true | [
"date",
"name"
] | llm_noisy |
Hi, Dana Keith speaking. why is it pending?? i already got the cash so why pending | Hi, {NAME} speaking. why is it pending?? i already got the cash so why pending | pending_cash_withdrawal | 34 | true | [
"name"
] | llm_noisy |
cash withdrawal pending too long | cash withdrawal pending too long | pending_cash_withdrawal | 34 | false | [] | llm_noisy |
Ashley here. HOW LONG does a cash withdrawal stay PENDING seriously!! | {NAME} here. HOW LONG does a cash withdrawal stay PENDING seriously!! | pending_cash_withdrawal | 34 | true | [
"name"
] | llm_noisy |
the cash i took out this morning is still pending and its messing up my balance and I cant pay my bills bc the money is tied up, can someone tell me why a withdrawal would sit in pending for so long | the cash i took out this morning is still pending and its messing up my balance and I cant pay my bills bc the money is tied up, can someone tell me why a withdrawal would sit in pending for so long | pending_cash_withdrawal | 34 | false | [] | llm_noisy |
atm cash withdrawal showing pending why is that | atm cash withdrawal showing pending why is that | pending_cash_withdrawal | 34 | false | [] | llm_noisy |
tried to get money out earlier and it wouldn't work but pending is still showing!! | tried to get money out earlier and it wouldn't work but pending is still showing!! | pending_cash_withdrawal | 34 | false | [] | llm_noisy |
I deposited cash at the atm and it's still showing pending like why is it pending so long nobody told me it would take this long and I need that money | I deposited cash at the atm and it's still showing pending like why is it pending so long nobody told me it would take this long and I need that money | pending_cash_withdrawal | 34 | false | [] | llm_noisy |
how long till withdrawal shows | how long till withdrawal shows | pending_cash_withdrawal | 34 | false | [] | llm_noisy |
help my withdrawal pending | help my withdrawal pending | pending_cash_withdrawal | 34 | false | [] | llm_noisy |
I noticed that a cash withdrawal on my account is marked as pending; may I ask what is causing this delay? | I noticed that a cash withdrawal on my account is marked as pending; may I ask what is causing this delay? | pending_cash_withdrawal | 34 | false | [] | clean |
It's been a while since I took cash out and it's still pending in my account. Is there a problem I should be worried about? Ref: TXN-422816 | It's been a while since I took cash out and it's still pending in my account. Is there a problem I should be worried about? Ref: {REF} | pending_cash_withdrawal | 34 | true | [
"reference"
] | clean |
Walter here. why pending on withdrawal | {NAME} here. why pending on withdrawal | pending_cash_withdrawal | 34 | true | [
"name"
] | clean |
Please advise why the cash withdrawal I made earlier today has not yet been finalised and still appears as pending. | Please advise why the cash withdrawal I made earlier today has not yet been finalised and still appears as pending. | pending_cash_withdrawal | 34 | false | [] | clean |
Could you clarify why my ATM withdrawal is still pending when I have the cash in hand? | Could you clarify why my ATM withdrawal is still pending when I have the cash in hand? | pending_cash_withdrawal | 34 | false | [] | clean |
The withdrawal I made at Netflix is stuck showing pending and I need it resolved. Why hasn't it cleared yet? | The withdrawal I made at {MERCHANT} is stuck showing pending and I need it resolved. Why hasn't it cleared yet? | pending_cash_withdrawal | 34 | true | [
"merchant"
] | clean |
Hello, this is Bruce. Why is my cash withdrawal showing as pending? | Hello, this is {NAME}. Why is my cash withdrawal showing as pending? | pending_cash_withdrawal | 34 | true | [
"name"
] | clean |
hi its Ashley Martin, May I ask what steps are required for a pending cash withdrawal on account to be finalised | hi its {NAME}, May I ask what steps are required for a pending cash withdrawal on account to be finalised | pending_cash_withdrawal | 34 | true | [
"name"
] | perturbed |
I would like to know how long a pending cash withdrawal typically takes to clear. | I would like to know how long a pending cash withdrawal typically takes to clear. | pending_cash_withdrawal | 34 | false | [] | clean |
Could you let me know why the cash I withdrew is still listed as pending? (account holder Heather) | Could you let me know why the cash I withdrew is still listed as pending? (account holder {NAME}) | pending_cash_withdrawal | 34 | true | [
"name"
] | clean |
Could you tell me the expected timeframe for a pending cash withdrawal to be resolved? | Could you tell me the expected timeframe for a pending cash withdrawal to be resolved? | pending_cash_withdrawal | 34 | false | [] | clean |
why does a cash machine withdrawal apper as pening on my statement | why does a cash machine withdrawal apper as pening on my statement | pending_cash_withdrawal | 34 | false | [] | perturbed |
I withdrew £483.92 from an ATM near New Nicholasville and the transaction is stuck in pending status. Can you explain how long a pending cash withdrawal usually takes to clear? | I withdrew {AMOUNT} from an ATM near {CITY} and the transaction is stuck in pending status. Can you explain how long a pending cash withdrawal usually takes to clear? | pending_cash_withdrawal | 34 | true | [
"amount",
"location"
] | clean |
yesterday I went to pull money out at an out of network atm and it said the request was denied but there is a pending cash withdrawal showing on my app. i never got a single dollar from that machine. how long does a denied atm withdrawal stay pending before it goes away | yesterday I went to pull money out at an out of network atm and it said the request was denied but there is a pending cash withdrawal showing on my app. i never got a single dollar from that machine. how long does a denied atm withdrawal stay pending before it goes away | pending_cash_withdrawal | 34 | false | [] | perturbed |
My cash withdrawal from the ATM is still pending and it's worrying me. Did the transaction actually go through or not? | My cash withdrawal from the ATM is still pending and it's worrying me. Did the transaction actually go through or not? | pending_cash_withdrawal | 34 | false | [] | clean |
so I went to the atm last night to grab some spending mony and the machine errored out before giving me anything. checked my account this morning and sure enough theres a pending cash withdrawal for the full amount. anyone know how many days these things usually hang around? | so I went to the atm last night to grab some spending mony and the machine errored out before giving me anything. checked my account this morning and sure enough theres a pending cash withdrawal for the full amount. anyone know how many days these things usually hang around? | pending_cash_withdrawal | 34 | false | [] | perturbed |
Matthew Wagner here. There is a pending cash wihtdrawal on my acccount from an ATM that I used this morning. My balance is reduced but the transaction hasn't completed yet. When should I expect it to finalize? | {NAME} here. There is a pending cash wihtdrawal on my acccount from an ATM that I used this morning. My balance is reduced but the transaction hasn't completed yet. When should I expect it to finalize? | pending_cash_withdrawal | 34 | true | [
"name"
] | perturbed |
why is withdrawal pending | why is withdrawal pending | pending_cash_withdrawal | 34 | false | [] | clean |
why is my cash withdrawal still pending after three business days?? I took money out on Monday and it still hasn't posted. how long is this supposed to take, this seems way too long compared to what I'm used to This was on 26/12. | why is my cash withdrawal still pending after three business days?? I took money out on Monday and it still hasn't posted. how long is this supposed to take, this seems way too long compared to what I'm used to This was on {DATE}. | pending_cash_withdrawal | 34 | true | [
"date"
] | perturbed |
I got my cash from the ATM on Fullermouth but the app still shows it as pending. Why would it sttill be pending if the machine already gave me the money | I got my cash from the ATM on {CITY} but the app still shows it as pending. Why would it sttill be pending if the machine already gave me the money | pending_cash_withdrawal | 34 | true | [
"location"
] | perturbed |
There's a cash withdrawal showing as pending on my account, and I'm not sure why it hasn't settled. | There's a cash withdrawal showing as pending on my account, and I'm not sure why it hasn't settled. | pending_cash_withdrawal | 34 | false | [] | clean |
hey so this is probably a dumb question but when you take cash out of an atm how long is it supposed to show as pending? mine has been pending since yesterday afternoon and i'm not sure if something is wrong or if this is juts how it works | hey so this is probably a dumb question but when you take cash out of an atm how long is it supposed to show as pending? mine has been pending since yesterday afternoon and i'm not sure if something is wrong or if this is juts how it works | pending_cash_withdrawal | 34 | false | [] | perturbed |
I tried to take out some cash from an ATM earlier today and the machine told me the transaction couldn't be completed, so I walked away empty-handed. Now I see the amount sitting as a pending withdrawal on my account and it's still there hours later. Why hasn't that pending charge dropped off yet? | I tried to take out some cash from an ATM earlier today and the machine told me the transaction couldn't be completed, so I walked away empty-handed. Now I see the amount sitting as a pending withdrawal on my account and it's still there hours later. Why hasn't that pending charge dropped off yet? | pending_cash_withdrawal | 34 | false | [] | clean |
Please explain why my cash withdrawal from earlier is still showing as pending rather than completed. | Please explain why my cash withdrawal from earlier is still showing as pending rather than completed. | pending_cash_withdrawal | 34 | false | [] | clean |
Would you be able to clarify why my recent ATM cash withdrawal continues to show as pending rather than completed? | Would you be able to clarify why my recent ATM cash withdrawal continues to show as pending rather than completed? | pending_cash_withdrawal | 34 | false | [] | clean |
What can you tell me about the pending status of my recent cash withdrawal? | What can you tell me about the pending status of my recent cash withdrawal? | pending_cash_withdrawal | 34 | false | [] | clean |
My account indicates that a cash withdrawal is pending, and I would appreciate an explanation for the delay. This was on 14 March. | My account indicates that a cash withdrawal is pending, and I would appreciate an explanation for the delay. This was on {DATE}. | pending_cash_withdrawal | 34 | true | [
"date"
] | clean |
I have a pending ATM withdrawal for $90 from card ending 7032 that I made at a machine in South Marcus. It's been pending for over a day. Can you tell me why and when it will be resolved? | I have a pending ATM withdrawal for {AMOUNT} from card ending {LAST4} that I made at a machine in {CITY}. It's been pending for over a day. Can you tell me why and when it will be resolved? | pending_cash_withdrawal | 34 | true | [
"amount",
"card_digits",
"location"
] | clean |
Why des my withdrawal still say pending | Why des my withdrawal still say pending | pending_cash_withdrawal | 34 | false | [] | perturbed |
I used an ATM yesterday and the transaction is still showing as pending on my account. How long does it usually take for a cash withdrawal to clear? | I used an ATM yesterday and the transaction is still showing as pending on my account. How long does it usually take for a cash withdrawal to clear? | pending_cash_withdrawal | 34 | false | [] | clean |
I'm concerned about a cash withdrawal that hasn't cleared yet; when can I expect it to be no longer pending? | I'm concerned about a cash withdrawal that hasn't cleared yet; when can I expect it to be no longer pending? | pending_cash_withdrawal | 34 | false | [] | clean |
I would appreciate your assistance in understanding why my cash withdrawal is still awaiting processing. | I would appreciate your assistance in understanding why my cash withdrawal is still awaiting processing. | pending_cash_withdrawal | 34 | false | [] | clean |
I wolud be grateful if you could explain why the cash withdrawal on my card is currently pending. | I wolud be grateful if you could explain why the cash withdrawal on my card is currently pending. | pending_cash_withdrawal | 34 | false | [] | perturbed |
I withdrew cash from an ATM and the transaction is still pending. How many days does it usually take to clear? I'm in North Tina at the moment. | I withdrew cash from an ATM and the transaction is still pending. How many days does it usually take to clear? I'm in {CITY} at the moment. | pending_cash_withdrawal | 34 | true | [
"location"
] | clean |
Pending cash withdrawal from Tesco ATM. When will it be deducted? | Pending cash withdrawal from {MERCHANT} ATM. When will it be deducted? | pending_cash_withdrawal | 34 | true | [
"merchant"
] | clean |
top up no go thru it says pending what is wrong | top up no go thru it says pending what is wrong | pending_top_up | 35 | false | [] | llm_noisy |
did a top up and it hasnt completed, still pending... any idea | did a top up and it hasnt completed, still pending... any idea | pending_top_up | 35 | false | [] | llm_noisy |
Hi, Joseph Santana speaking. top up is pending pending pending i need help now!!! | Hi, {NAME} speaking. top up is pending pending pending i need help now!!! | pending_top_up | 35 | true | [
"name"
] | llm_noisy |
I put $471 on my card endin 5629 and it jus says pendin forever | I put {AMOUNT} on my card endin {LAST4} and it jus says pendin forever | pending_top_up | 35 | true | [
"amount",
"card_digits"
] | llm_noisy |
y is it showin pendin?? | y is it showin pendin?? | pending_top_up | 35 | false | [] | llm_noisy |
nobody explained to me how long a top up takes to clear so here i am with a pending top up on my screen and no idea if i should just wait or call someone | nobody explained to me how long a top up takes to clear so here i am with a pending top up on my screen and no idea if i should just wait or call someone | pending_top_up | 35 | false | [] | llm_noisy |
I make top-up but now it show pending, why it no finish? I need money for buy today pls | I make top-up but now it show pending, why it no finish? I need money for buy today pls | pending_top_up | 35 | false | [] | llm_noisy |
ok so here's the thing i topped up with 48 on the 4th and it's been pending for a while now and nobody told me how long this takes so i'm kinda just waiting and checking every hour | ok so here's the thing i topped up with {AMOUNT} on {DATE} and it's been pending for a while now and nobody told me how long this takes so i'm kinda just waiting and checking every hour | pending_top_up | 35 | true | [
"amount",
"date"
] | llm_noisy |
topped up at Airbnb on 11/06 for 267 and its stuck pending, whats going on | topped up at {MERCHANT} on {DATE} for {AMOUNT} and its stuck pending, whats going on | pending_top_up | 35 | true | [
"amount",
"date",
"merchant"
] | llm_noisy |
did £44 top up on my 3100 card n it aint gone thru still pending | did {AMOUNT} top up on my {LAST4} card n it aint gone thru still pending | pending_top_up | 35 | true | [
"amount",
"card_digits"
] | llm_noisy |
my 88 top up is pending still?? | my {AMOUNT} top up is pending still?? | pending_top_up | 35 | true | [
"amount"
] | llm_noisy |
just did a top up why is it pending This was on the 28th. | just did a top up why is it pending This was on {DATE}. | pending_top_up | 35 | true | [
"date"
] | llm_noisy |
ok so here is the thing I have been a customer for like a month now and never had a problem but today when I tried to top up it just stayed pending for like 45 min and I dont understand bc normally it goes through right away so can someone pls check on it | ok so here is the thing I have been a customer for like a month now and never had a problem but today when I tried to top up it just stayed pending for like 45 min and I dont understand bc normally it goes through right away so can someone pls check on it | pending_top_up | 35 | false | [] | llm_noisy |
why is my top up still pending its been like 2hrs | why is my top up still pending its been like 2hrs | pending_top_up | 35 | false | [] | llm_noisy |
Holly Gonzalez here. I am new customer and first top up is pending for one hour now. it not working. please take care | {NAME} here. I am new customer and first top up is pending for one hour now. it not working. please take care | pending_top_up | 35 | true | [
"name"
] | llm_noisy |
my top-up still pending since 30/11 i need this money very much can you help me make it go | my top-up still pending since {DATE} i need this money very much can you help me make it go | pending_top_up | 35 | true | [
"date"
] | llm_noisy |
i topped up using my card this morning and it's still sitting as pending and honestly i don't know if it's going to go through at all can u tell me whats happening with it | i topped up using my card this morning and it's still sitting as pending and honestly i don't know if it's going to go through at all can u tell me whats happening with it | pending_top_up | 35 | false | [] | llm_noisy |
the top up i did on the 16th for £95 is still pending and i've never had it take this long before so i'm a little nervous about it | the top up i did on {DATE} for {AMOUNT} is still pending and i've never had it take this long before so i'm a little nervous about it | pending_top_up | 35 | true | [
"amount",
"date"
] | llm_noisy |
top up aint showing up on my balance yet | top up aint showing up on my balance yet | pending_top_up | 35 | false | [] | llm_noisy |
my topup still pendin | my topup still pendin | pending_top_up | 35 | false | [] | llm_noisy |
um so i topped up and it's not showing its stuck pending or something | um so i topped up and it's not showing its stuck pending or something | pending_top_up | 35 | false | [] | llm_noisy |
wheres my top up been waiting forever | wheres my top up been waiting forever | pending_top_up | 35 | false | [] | llm_noisy |
yesterday i did top up with £741 from 4274 and it is still pending i wait all night no change pls fix | yesterday i did top up with {AMOUNT} from {LAST4} and it is still pending i wait all night no change pls fix | pending_top_up | 35 | true | [
"amount",
"card_digits"
] | llm_noisy |
I put 63 top up on my card ending 5439 and it is pending still | I put {AMOUNT} top up on my card ending {LAST4} and it is pending still | pending_top_up | 35 | true | [
"amount",
"card_digits"
] | perturbed |
Shane top up £928 pending | {NAME} top up {AMOUNT} pending | pending_top_up | 35 | true | [
"amount",
"name"
] | perturbed |
why pending top-up Tesco? | why pending top-up {MERCHANT}? | pending_top_up | 35 | true | [
"merchant"
] | clean |
i would like to enquire why a top-up i is still marked as pending rather than being available in my account | i would like to enquire why a top-up i is still marked as pending rather than being available in my account | pending_top_up | 35 | false | [] | perturbed |
My top-up hasn't been applied to my available balance yet even though the money left my other accoun. It's been pending since this morning and I'm getting a little impatient. What's the expceted processing time | My top-up hasn't been applied to my available balance yet even though the money left my other accoun. It's been pending since this morning and I'm getting a little impatient. What's the expceted processing time | pending_top_up | 35 | false | [] | perturbed |
why is my top up still pendng | why is my top up still pendng | pending_top_up | 35 | false | [] | clean |
I completed a top-up earlier today, but the amount has not yet been credited and remains pending. Could you kindly advise why this is the case? | I completed a top-up earlier today, but the amount has not yet been credited and remains pending. Could you kindly advise why this is the case? | pending_top_up | 35 | false | [] | clean |
I added £183.4 to my account but it's still pending. Can you check? | I added {AMOUNT} to my account but it's still pending. Can you check? | pending_top_up | 35 | true | [
"amount"
] | clean |
My top up is stuck in pending, please make it go through fast. This was on 2 January. | My top up is stuck in pending, please make it go through fast. This was on {DATE}. | pending_top_up | 35 | true | [
"date"
] | clean |
Hi, Mr. Aaron Graham speaking. Top-up pending for over an hour now, what's the delay? | Hi, {NAME} speaking. Top-up pending for over an hour now, what's the delay? | pending_top_up | 35 | true | [
"name"
] | clean |
Hi, John Ross speaking. Every time I check, my recent top-up is still pending and hasn't cleared. I've waited longer than I thought I would have to, and I'm starting to worry something is broken. | Hi, {NAME} speaking. Every time I check, my recent top-up is still pending and hasn't cleared. I've waited longer than I thought I would have to, and I'm starting to worry something is broken. | pending_top_up | 35 | true | [
"name"
] | clean |
May I ask how long a top-up typically takes to process, since mine is still pending? My ref is REF8883X. | May I ask how long a top-up typically takes to process, since mine is still pending? My ref is {REF}. | pending_top_up | 35 | true | [
"reference"
] | clean |
pending top up again whats the hold up | pending top up again whats the hold up | pending_top_up | 35 | false | [] | clean |
top-up delayed? | top-up delayed? | pending_top_up | 35 | false | [] | clean |
I'm waiting on a top-up I made this morning and it's still not showing as completed. I keep refreshing the page hoping it goes through. Could you check on the status for me? | I'm waiting on a top-up I made this morning and it's still not showing as completed. I keep refreshing the page hoping it goes through. Could you check on the status for me? | pending_top_up | 35 | false | [] | clean |
I added money to my account yesterday morning and the app is showing it as pending. I need to know when it will actually be available because I have bills coming out soon. Can you tell me what's happening with it? | I added money to my account yesterday morning and the app is showing it as pending. I need to know when it will actually be available because I have bills coming out soon. Can you tell me what's happening with it? | pending_top_up | 35 | false | [] | clean |
Emily Maldonado here. My top-up not completed yet, it is pending in app | {NAME} here. My top-up not completed yet, it is pending in app | pending_top_up | 35 | true | [
"name"
] | clean |
I made a top up on my account yesterday and it's still showing as pending. I need to know why it hasn't gone through yet because I was expecting the funds to be available by now. | I made a top up on my account yesterday and it's still showing as pending. I need to know why it hasn't gone through yet because I was expecting the funds to be available by now. | pending_top_up | 35 | false | [] | clean |
My top up has been processing for a while now and it hasn't shown up in my balance yet. I've checked the app a few times and the status hasn't changed at all. When should I expect it to complete? | My top up has been processing for a while now and it hasn't shown up in my balance yet. I've checked the app a few times and the status hasn't changed at all. When should I expect it to complete? | pending_top_up | 35 | false | [] | clean |
Top up still pending, I need it urgently. Please do something. | Top up still pending, I need it urgently. Please do something. | pending_top_up | 35 | false | [] | clean |
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