text large_stringlengths 9 323 | text_template large_stringlengths 9 318 | intent large_stringclasses 57
values | label int8 0 56 | has_pii bool 2
classes | pii_types listlengths 0 3 | noise_type large_stringclasses 3
values |
|---|---|---|---|---|---|---|
i only made one purchase but theres 2 of them on my statement... same merchant same amount 218 | i only made one purchase but theres 2 of them on my statement... same merchant same amount {AMOUNT} | transaction_charged_twice | 45 | true | [
"amount"
] | llm_noisy |
Hi, Patricia speaking. yo i was billed 2x for my coffee this morning pls help | Hi, {NAME} speaking. yo i was billed 2x for my coffee this morning pls help | transaction_charged_twice | 45 | true | [
"name"
] | llm_noisy |
charged twice same thing pls fix | charged twice same thing pls fix | transaction_charged_twice | 45 | false | [] | llm_noisy |
same charge twice on my account not ok pls fix | same charge twice on my account not ok pls fix | transaction_charged_twice | 45 | false | [] | llm_noisy |
i think my card was charged twice for the same Lidl purchase | i think my card was charged twice for the same {MERCHANT} purchase | transaction_charged_twice | 45 | true | [
"merchant"
] | llm_noisy |
i see the same transaction twice on my recent activity and only did it once whyyy | i see the same transaction twice on my recent activity and only did it once whyyy | transaction_charged_twice | 45 | false | [] | llm_noisy |
hello i was chard twice for the same purchase and need one refunded pls I'm in Loriport at the moment. | hello i was chard twice for the same purchase and need one refunded pls I'm in {CITY} at the moment. | transaction_charged_twice | 45 | true | [
"location"
] | llm_noisy |
why is my card charged 2 times for same thing at Booking.com?? | why is my card charged 2 times for same thing at {MERCHANT}?? | transaction_charged_twice | 45 | true | [
"merchant"
] | llm_noisy |
why does it show twice | why does it show twice | transaction_charged_twice | 45 | false | [] | llm_noisy |
Why did this payment go through twice? I'm frustrated because that money was meant for bills. (account holder Sabrina Smith) | Why did this payment go through twice? I'm frustrated because that money was meant for bills. (account holder {NAME}) | transaction_charged_twice | 45 | true | [
"name"
] | clean |
I only made one payment but my account shows it was taken out twice. Can you please sort this out because I'm worried about my balance. | I only made one payment but my account shows it was taken out twice. Can you please sort this out because I'm worried about my balance. | transaction_charged_twice | 45 | false | [] | clean |
Two identical charges pending | Two identical charges pending | transaction_charged_twice | 45 | false | [] | clean |
Could you check if my account was debited twice for the same transaction? It seems like I paid twice. | Could you check if my account was debited twice for the same transaction? It seems like I paid twice. | transaction_charged_twice | 45 | false | [] | clean |
Why bannk take money twiec for one transaction? Thiis not correct I think Ref: REF5116X | Why bannk take money twiec for one transaction? Thiis not correct I think Ref: {REF} | transaction_charged_twice | 45 | true | [
"reference"
] | perturbed |
I noticed a duplicate transaction on my account for $87. | I noticed a duplicate transaction on my account for {AMOUNT}. | transaction_charged_twice | 45 | true | [
"amount"
] | clean |
I got double charge for my payment today, is this mistake? | I got double charge for my payment today, is this mistake? | transaction_charged_twice | 45 | false | [] | clean |
There is double payment on my card for one restaurant bill, how to fix this? | There is double payment on my card for one restaurant bill, how to fix this? | transaction_charged_twice | 45 | false | [] | clean |
my acct show the payment two time for same shop, one must be mistake pllease help | my acct show the payment two time for same shop, one must be mistake pllease help | transaction_charged_twice | 45 | false | [] | perturbed |
Could you look into whether a transaction was mistakenly submitted more than once? | Could you look into whether a transaction was mistakenly submitted more than once? | transaction_charged_twice | 45 | false | [] | clean |
The shop charge me two times for one item, can you fix? | The shop charge me two times for one item, can you fix? | transaction_charged_twice | 45 | false | [] | clean |
I wanted to ask whether my recent payment at Zara might have gone through twice, since the amount seems to be doubled. | I wanted to ask whether my recent payment at {MERCHANT} might have gone through twice, since the amount seems to be doubled. | transaction_charged_twice | 45 | true | [
"merchant"
] | clean |
I see two charge for same buy on my card, why this happen? | I see two charge for same buy on my card, why this happen? | transaction_charged_twice | 45 | false | [] | clean |
Is it normal to have the smae transaction twice? I only authorized one payment | Is it normal to have the smae transaction twice? I only authorized one payment | transaction_charged_twice | 45 | false | [] | perturbed |
Could you help me understand why one payment might appear as two identical charges? | Could you help me understand why one payment might appear as two identical charges? | transaction_charged_twice | 45 | false | [] | clean |
I noticed a duplicate transaction my statement. Pease reverse it. | I noticed a duplicate transaction my statement. Pease reverse it. | transaction_charged_twice | 45 | false | [] | perturbed |
I was billed twice for a single transaction. | I was billed twice for a single transaction. | transaction_charged_twice | 45 | false | [] | clean |
I was charged twice for a payment I made at Deliveroo. Can you remove one? | I was charged twice for a payment I made at {MERCHANT}. Can you remove one? | transaction_charged_twice | 45 | true | [
"merchant"
] | clean |
Could you loko into why I have two charges the same amount on the 16th? I only made one purchase. | Could you loko into why I have two charges the same amount on {DATE}? I only made one purchase. | transaction_charged_twice | 45 | true | [
"date"
] | perturbed |
I was charged twice for one transaction and now my account is short. Can someone please help me resolve this quickly? | I was charged twice for one transaction and now my account is short. Can someone please help me resolve this quickly? | transaction_charged_twice | 45 | false | [] | clean |
pls sir, my card is showing double pamyent for one order I make yesterday | pls sir, my card is showing double pamyent for one order I make yesterday | transaction_charged_twice | 45 | false | [] | perturbed |
There is two same transaction on my statement, same shop, same day, same 65. Please return one. | There is two same transaction on my statement, same shop, same day, same {AMOUNT}. Please return one. | transaction_charged_twice | 45 | true | [
"amount"
] | clean |
My acconut has the same £513 payment listed twice and I definitely only made it once. Fix this pl, I don't want to pay double | My acconut has the same {AMOUNT} payment listed twice and I definitely only made it once. Fix this pl, I don't want to pay double | transaction_charged_twice | 45 | true | [
"amount"
] | perturbed |
My balance go down double for one buying, why did this happen to me? | My balance go down double for one buying, why did this happen to me? | transaction_charged_twice | 45 | false | [] | clean |
Why did I get billed two times for one purchase? | Why did I get billed two times for one purchase? | transaction_charged_twice | 45 | false | [] | clean |
card chargd tice restauant | card chargd tice restauant | transaction_charged_twice | 45 | false | [] | perturbed |
I buy one thing at Shell but card get charge twice, why like this? | I buy one thing at {MERCHANT} but card get charge twice, why like this? | transaction_charged_twice | 45 | true | [
"merchant"
] | clean |
My account have same withdrawal two times for one purchase at Port Omar shop. Please return the extra. | My account have same withdrawal two times for one purchase at {CITY} shop. Please return the extra. | transaction_charged_twice | 45 | true | [
"location"
] | clean |
Can you me, I was charge twice for one trransaction and I did not do two times | Can you me, I was charge twice for one trransaction and I did not do two times | transaction_charged_twice | 45 | false | [] | perturbed |
Why you take money two times for same transaction? I not buy two. | Why you take money two times for same transaction? I not buy two. | transaction_charged_twice | 45 | false | [] | clean |
I made one purchase but my account shows two charges for it. Can you please fix this duplicate charge? | I made one purchase but my account shows two charges for it. Can you please fix this duplicate charge? | transaction_charged_twice | 45 | false | [] | clean |
how much does it cost to send money to someone | how much does it cost to send money to someone | transfer_fee_charged | 46 | false | [] | llm_noisy |
hi its Travis, got charged a transfer fee when i moved money, this is ridiculous!!! | hi its {NAME}, got charged a transfer fee when i moved money, this is ridiculous!!! | transfer_fee_charged | 46 | true | [
"name"
] | llm_noisy |
was told transfers are free but i see a charge, what is going on!!! | was told transfers are free but i see a charge, what is going on!!! | transfer_fee_charged | 46 | false | [] | llm_noisy |
there is a charge on my transfer and i want to know why it is there and who authorized it | there is a charge on my transfer and i want to know why it is there and who authorized it | transfer_fee_charged | 46 | false | [] | llm_noisy |
explain the fee on my transfer please (account holder Amber Clayton) | explain the fee on my transfer please (account holder {NAME}) | transfer_fee_charged | 46 | true | [
"name"
] | llm_noisy |
charged a fee for transferring money to my own account?? that makes no sense explain!!! | charged a fee for transferring money to my own account?? that makes no sense explain!!! | transfer_fee_charged | 46 | false | [] | llm_noisy |
Transfer fee?!?! I was never told and now money is missing from what I sent!!! | Transfer fee?!?! I was never told and now money is missing from what I sent!!! | transfer_fee_charged | 46 | false | [] | llm_noisy |
Transferred £78 to Starbucks and fee got taken too. why the fee appear | Transferred {AMOUNT} to {MERCHANT} and fee got taken too. why the fee appear | transfer_fee_charged | 46 | true | [
"amount",
"merchant"
] | llm_noisy |
i moved money to my 0874 account and got hit with an extra charge for the transfer, why does transferring cost me money now | i moved money to my {LAST4} account and got hit with an extra charge for the transfer, why does transferring cost me money now | transfer_fee_charged | 46 | true | [
"card_digits"
] | llm_noisy |
transfer fee?? i never agreed to that. where did this charge come from | transfer fee?? i never agreed to that. where did this charge come from | transfer_fee_charged | 46 | false | [] | llm_noisy |
im confused bc i sent a transfer and it cost more than the amount i put in, is there a fee for transfers now or what | im confused bc i sent a transfer and it cost more than the amount i put in, is there a fee for transfers now or what | transfer_fee_charged | 46 | false | [] | llm_noisy |
i sent money to Curtis Carter using REF6433X and the fee that came out was way more than i expected, can someone explain what the transfer fee is even for | i sent money to {NAME} using {REF} and the fee that came out was way more than i expected, can someone explain what the transfer fee is even for | transfer_fee_charged | 46 | true | [
"name",
"reference"
] | llm_noisy |
i made a transfer and now i owe fee for it. nobody told me transfer cost money | i made a transfer and now i owe fee for it. nobody told me transfer cost money | transfer_fee_charged | 46 | false | [] | llm_noisy |
why is there a fee everytime i transfer money this is ridiculous | why is there a fee everytime i transfer money this is ridiculous | transfer_fee_charged | 46 | false | [] | llm_noisy |
whats the charge for sending money (account holder Marcus) | whats the charge for sending money (account holder {NAME}) | transfer_fee_charged | 46 | true | [
"name"
] | llm_noisy |
hi i need to know why a fee got tacked on when i sent a transfer yesterday, ive been with you for years and never had this, is it new | hi i need to know why a fee got tacked on when i sent a transfer yesterday, ive been with you for years and never had this, is it new | transfer_fee_charged | 46 | false | [] | llm_noisy |
why transfer have charge i dont understand, transferring should be free no? | why transfer have charge i dont understand, transferring should be free no? | transfer_fee_charged | 46 | false | [] | llm_noisy |
I MADE A TRANSFER AND GOT HIT WITH A CHARGE FOR IT WHY?? | I MADE A TRANSFER AND GOT HIT WITH A CHARGE FOR IT WHY?? | transfer_fee_charged | 46 | false | [] | llm_noisy |
Hi, Robert speaking. fees on transfers?? since when. i wasnt told. why did u charge me | Hi, {NAME} speaking. fees on transfers?? since when. i wasnt told. why did u charge me | transfer_fee_charged | 46 | true | [
"name"
] | llm_noisy |
you deducted a transfer fee and now the person i sent to is short. why is there a fee at all on transfers | you deducted a transfer fee and now the person i sent to is short. why is there a fee at all on transfers | transfer_fee_charged | 46 | false | [] | llm_noisy |
does transferring have cost? i got debited extra and idk why | does transferring have cost? i got debited extra and idk why | transfer_fee_charged | 46 | false | [] | llm_noisy |
fee on transfer showed up on the 22th, didnt ask for this, are transfers free or not | fee on transfer showed up on {DATE}, didnt ask for this, are transfers free or not | transfer_fee_charged | 46 | true | [
"date"
] | llm_noisy |
WHY did you take a fee out of my transfer??? I sent £84 and they got less!! explain this now | WHY did you take a fee out of my transfer??? I sent {AMOUNT} and they got less!! explain this now | transfer_fee_charged | 46 | true | [
"amount"
] | llm_noisy |
transfer fee how much This was on 27/06. | transfer fee how much This was on {DATE}. | transfer_fee_charged | 46 | true | [
"date"
] | llm_noisy |
why am i being charged to send a transfer to Christina, this was supposed to be free!!! | why am i being charged to send a transfer to {NAME}, this was supposed to be free!!! | transfer_fee_charged | 46 | true | [
"name"
] | llm_noisy |
every time i send money theres a charge on top!! why am i being charged a fee just to transfer | every time i send money theres a charge on top!! why am i being charged a fee just to transfer | transfer_fee_charged | 46 | false | [] | llm_noisy |
I see a transfer fee on my statement and I'm frustrated. Can you tell me why it's there? | I see a transfer fee on my statement and I'm frustrated. Can you tell me why it's there? | transfer_fee_charged | 46 | false | [] | clean |
Hi, I'm Kevin. I am student and I transer money from abroad. There is fee on transfer. Whhy? | Hi, I'm {NAME}. I am student and I transer money from abroad. There is fee on transfer. Whhy? | transfer_fee_charged | 46 | true | [
"name"
] | perturbed |
why is there a transfer fee on my statement? i'm worried about this unexpected charge. | why is there a transfer fee on my statement? i'm worried about this unexpected charge. | transfer_fee_charged | 46 | false | [] | perturbed |
I send money to my family and this time I see extra charge on transfer. Why this fee is there? | I send money to my family and this time I see extra charge on transfer. Why this fee is there? | transfer_fee_charged | 46 | false | [] | clean |
Transfer fee appeared. Not okay. My ref is 90046362. | Transfer fee appeared. Not okay. My ref is {REF}. | transfer_fee_charged | 46 | true | [
"reference"
] | clean |
Why fee on Whitney Montgomery transfer? | Why fee on {NAME} transfer? | transfer_fee_charged | 46 | true | [
"name"
] | clean |
Hector here. i was surprised to see an extra amount taken when i sent money and would like to know why. | {NAME} here. i was surprised to see an extra amount taken when i sent money and would like to know why. | transfer_fee_charged | 46 | true | [
"name"
] | perturbed |
Hello, this is Robert. I sent money to a family member in another country, and they received a reduced amount because of a transfer fee. I've done this before without fees, so why now? I need this fee refunded and an explanation for the sudden charge. | Hello, this is {NAME}. I sent money to a family member in another country, and they received a reduced amount because of a transfer fee. I've done this before without fees, so why now? I need this fee refunded and an explanation for the sudden charge. | transfer_fee_charged | 46 | true | [
"name"
] | clean |
just noticed a transfer fee, whats that about Ref: REF4931X | just noticed a transfer fee, whats that about Ref: {REF} | transfer_fee_charged | 46 | true | [
"reference"
] | clean |
My transfer cost me extra $399. Why fee applied to transfer? | My transfer cost me extra {AMOUNT}. Why fee applied to transfer? | transfer_fee_charged | 46 | true | [
"amount"
] | clean |
I just noticed an unexpected fee on my account for a transfer I made. Can you explain why? I'm in New Javiermouth at the moment. | I just noticed an unexpected fee on my account for a transfer I made. Can you explain why? I'm in {CITY} at the moment. | transfer_fee_charged | 46 | true | [
"location"
] | clean |
There's a fee for my transfer to Spotify. I didn't know there would be a charge. | There's a fee for my transfer to {MERCHANT}. I didn't know there would be a charge. | transfer_fee_charged | 46 | true | [
"merchant"
] | clean |
Fee for transferring to Sharon? | Fee for transferring to {NAME}? | transfer_fee_charged | 46 | true | [
"name"
] | clean |
I see a transfer fee on my statement that I dind't expect. Can you explain | I see a transfer fee on my statement that I dind't expect. Can you explain | transfer_fee_charged | 46 | false | [] | perturbed |
Transfer cost? Was supposed to be free. | Transfer cost? Was supposed to be free. | transfer_fee_charged | 46 | false | [] | clean |
Fee on my £182.99 transfer | Fee on my {AMOUNT} transfer | transfer_fee_charged | 46 | true | [
"amount"
] | perturbed |
I'd like to know why I was charged for moving money between accounts. | I'd like to know why I was charged for moving money between accounts. | transfer_fee_charged | 46 | false | [] | clean |
There's a fee on my acct for a I made last week. I want to know why I was charged for transferring my own money. | There's a fee on my acct for a I made last week. I want to know why I was charged for transferring my own money. | transfer_fee_charged | 46 | false | [] | perturbed |
I was charged a fee for transferring money to another bank. I didn't know there was a fee. Please explain why. | I was charged a fee for transferring money to another bank. I didn't know there was a fee. Please explain why. | transfer_fee_charged | 46 | false | [] | clean |
Can you tell me why there's a cost to transfer money out of my account? I don't remember agreeing to transfer fees. | Can you tell me why there's a cost to transfer money out of my account? I don't remember agreeing to transfer fees. | transfer_fee_charged | 46 | false | [] | clean |
Could you please explain the reason for the charge on my money transfer? | Could you please explain the reason for the charge on my money transfer? | transfer_fee_charged | 46 | false | [] | clean |
I'd like to know if there's a reason a fee shows up whenever I send funds. | I'd like to know if there's a reason a fee shows up whenever I send funds. | transfer_fee_charged | 46 | false | [] | clean |
I noticed a transfer fee on my statement for a transfer I made to 9380. Can you tell me why I was charged this fee? | I noticed a transfer fee on my statement for a transfer I made to {LAST4}. Can you tell me why I was charged this fee? | transfer_fee_charged | 46 | true | [
"card_digits"
] | clean |
Can you explain the fee that is on my transfer? I did not expect. | Can you explain the fee that is on my transfer? I did not expect. | transfer_fee_charged | 46 | false | [] | clean |
Why would there be a deduction when I simply transferred money to someone? | Why would there be a deduction when I simply transferred money to someone? | transfer_fee_charged | 46 | false | [] | clean |
Why did I get charged a fee for a transfer? I've made transers before and never had a fee. This seems new. | Why did I get charged a fee for a transfer? I've made transers before and never had a fee. This seems new. | transfer_fee_charged | 46 | false | [] | perturbed |
Why did transfer csot more? | Why did transfer csot more? | transfer_fee_charged | 46 | false | [] | perturbed |
transfering money in from a dif bank what r the steps ref TXN-137154 | transfering money in from a dif bank what r the steps ref {REF} | transfer_into_account | 47 | true | [
"reference"
] | llm_noisy |
I HAVE MONEY SITTING IN A FOREIGN ACCOUNT AND I WANT TO SEND IT TO THIS ACCOUNT HOW | I HAVE MONEY SITTING IN A FOREIGN ACCOUNT AND I WANT TO SEND IT TO THIS ACCOUNT HOW | transfer_into_account | 47 | false | [] | llm_noisy |
wanna move $36 from my other bank here Tyrone Mckee | wanna move {AMOUNT} from my other bank here {NAME} | transfer_into_account | 47 | true | [
"amount",
"name"
] | llm_noisy |
whats the process to transfer money into my account from another institution | whats the process to transfer money into my account from another institution | transfer_into_account | 47 | false | [] | llm_noisy |
need put money in account from my other bank how do | need put money in account from my other bank how do | transfer_into_account | 47 | false | [] | llm_noisy |
Hello, this is Amanda. what do i do to wire money into my account from my account somewhere else | Hello, this is {NAME}. what do i do to wire money into my account from my account somewhere else | transfer_into_account | 47 | true | [
"name"
] | llm_noisy |
me need put funds into account how? | me need put funds into account how? | transfer_into_account | 47 | false | [] | llm_noisy |
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