text large_stringlengths 9 323 | text_template large_stringlengths 9 318 | intent large_stringclasses 57
values | label int8 0 56 | has_pii bool 2
classes | pii_types listlengths 0 3 | noise_type large_stringclasses 3
values |
|---|---|---|---|---|---|---|
my id verifcation is stuck and it wont let me prove im me This was on 15/01. | my id verifcation is stuck and it wont let me prove im me This was on {DATE}. | unable_to_verify_identity | 49 | true | [
"date"
] | llm_noisy |
app wont believe me | app wont believe me | unable_to_verify_identity | 49 | false | [] | llm_noisy |
the app keeps saying it cant tell its me and wont let me in This was on the 22th. | the app keeps saying it cant tell its me and wont let me in This was on {DATE}. | unable_to_verify_identity | 49 | true | [
"date"
] | llm_noisy |
why cant i verify myself no matter what i try nothing works and im getting really frustrated with this whole process | why cant i verify myself no matter what i try nothing works and im getting really frustrated with this whole process | unable_to_verify_identity | 49 | false | [] | llm_noisy |
app cant confirm me | app cant confirm me | unable_to_verify_identity | 49 | false | [] | llm_noisy |
cant verify who i am | cant verify who i am | unable_to_verify_identity | 49 | false | [] | llm_noisy |
verification process not working My ref is TXN-595743. | verification process not working My ref is {REF}. | unable_to_verify_identity | 49 | true | [
"reference"
] | llm_noisy |
honestly i dont get it, i put in my info correctly and it still cant verify me, what am i doing wrong here bc this is driving me crazy | honestly i dont get it, i put in my info correctly and it still cant verify me, what am i doing wrong here bc this is driving me crazy | unable_to_verify_identity | 49 | false | [] | llm_noisy |
Hi, I'm Sydney. cant get past the identity thing it keeps failing | Hi, I'm {NAME}. cant get past the identity thing it keeps failing | unable_to_verify_identity | 49 | true | [
"name"
] | llm_noisy |
my id verifcation is not workng at all | my id verifcation is not workng at all | unable_to_verify_identity | 49 | false | [] | llm_noisy |
wont confirm my identity. tried a few times. nothing. | wont confirm my identity. tried a few times. nothing. | unable_to_verify_identity | 49 | false | [] | llm_noisy |
trying to verify id but it does not verify, keep getting stuck | trying to verify id but it does not verify, keep getting stuck | unable_to_verify_identity | 49 | false | [] | llm_noisy |
i dont understand what im doing wrong with the id verification it keeps failing and i have no idea how to fix it so i can actually get verified | i dont understand what im doing wrong with the id verification it keeps failing and i have no idea how to fix it so i can actually get verified | unable_to_verify_identity | 49 | false | [] | llm_noisy |
tried verifying with REF6244X and it still cant confirm me | tried verifying with {REF} and it still cant confirm me | unable_to_verify_identity | 49 | true | [
"reference"
] | llm_noisy |
it thinks im not me | it thinks im not me | unable_to_verify_identity | 49 | false | [] | llm_noisy |
the app says it cant verfy me and idk why | the app says it cant verfy me and idk why | unable_to_verify_identity | 49 | false | [] | llm_noisy |
the face thing isnt working so it wont let me into my account 5574 | the face thing isnt working so it wont let me into my account {LAST4} | unable_to_verify_identity | 49 | true | [
"card_digits"
] | llm_noisy |
look i tried uploading my stuff and answering all the questions and it still says it cant confirm its me and honestly i dont know what more you want from me here | look i tried uploading my stuff and answering all the questions and it still says it cant confirm its me and honestly i dont know what more you want from me here | unable_to_verify_identity | 49 | false | [] | llm_noisy |
failed identity verification | failed identity verification | unable_to_verify_identity | 49 | false | [] | llm_noisy |
i want to prove my identity but the bank system is refusing to believe me and i dont know what else i can possibly give to make it accept | i want to prove my identity but the bank system is refusing to believe me and i dont know what else i can possibly give to make it accept | unable_to_verify_identity | 49 | false | [] | llm_noisy |
the app doesnt believe im the person on the account and i cant get in | the app doesnt believe im the person on the account and i cant get in | unable_to_verify_identity | 49 | false | [] | llm_noisy |
tried to prove who i am like five times now and every single time it fails and tells me it cant verify me so whats the deal | tried to prove who i am like five times now and every single time it fails and tells me it cant verify me so whats the deal | unable_to_verify_identity | 49 | false | [] | llm_noisy |
hi its Shannon, system wont prove im me | hi its {NAME}, system wont prove im me | unable_to_verify_identity | 49 | true | [
"name"
] | llm_noisy |
Why does the app keep saying it can't verify me? I've tried everything and I'm getting really frustrated. | Why does the app keep saying it can't verify me? I've tried everything and I'm getting really frustrated. | unable_to_verify_identity | 49 | false | [] | clean |
Having trouble confirming my identity to access my account | Having trouble confirming my identity to access my account | unable_to_verify_identity | 49 | false | [] | clean |
The identity check keeps rejecting me and I don't understand why. I've provided my ID and selfie as requested more than once. Please help me get this resolved so I can get back into my account. | The identity check keeps rejecting me and I don't understand why. I've provided my ID and selfie as requested more than once. Please help me get this resolved so I can get back into my account. | unable_to_verify_identity | 49 | false | [] | clean |
My identity verification is not going through even though I've provided all the required documents. I need this resolved to access my funds. | My identity verification is not going through even though I've provided all the required documents. I need this resolved to access my funds. | unable_to_verify_identity | 49 | false | [] | perturbed |
Emily here. I can't verify my identity for my account. The system says it's unable to verify, but I've submitted everything. What should I do? | {NAME} here. I can't verify my identity for my account. The system says it's unable to verify, but I've submitted everything. What should I do? | unable_to_verify_identity | 49 | true | [
"name"
] | clean |
Why can't you verify my identity when I've given you everything you asked for? I'm starting to get really worried about this. | Why can't you verify my identity when I've given you everything you asked for? I'm starting to get really worried about this. | unable_to_verify_identity | 49 | false | [] | clean |
I can't get past the identity verification step, it's not working for me. | I can't get past the identity verification step, it's not working for me. | unable_to_verify_identity | 49 | false | [] | clean |
Every time I try to prove it's me, it says no. | Every time I try to prove it's me, it says no. | unable_to_verify_identity | 49 | false | [] | clean |
The app is repeatedly telling me it can't confirm who im, even though I'm entering everything crorectly. I've tried several times and it just won't let me through. Can someone look into why it keeps failing to verify me | The app is repeatedly telling me it can't confirm who im, even though I'm entering everything crorectly. I've tried several times and it just won't let me through. Can someone look into why it keeps failing to verify me | unable_to_verify_identity | 49 | false | [] | perturbed |
The system rejected my ID photos and now I can't prove who I am at all. I really need someone to fix this for me. | The system rejected my ID photos and now I can't prove who I am at all. I really need someone to fix this for me. | unable_to_verify_identity | 49 | false | [] | clean |
I've submitted my ID documents three times and each time the verification comes back saying it couldn't confirm it's really me. I'm using the same name and address as always, so I don't understand what's wrong. Can you tell me why I keep failing identity verification? | I've submitted my ID documents three times and each time the verification comes back saying it couldn't confirm it's really me. I'm using the same name and address as always, so I don't understand what's wrong. Can you tell me why I keep failing identity verification? | unable_to_verify_identity | 49 | false | [] | clean |
How I can verify my identity? It is not working for me. This was on the 3th. | How I can verify my identity? It is not working for me. This was on {DATE}. | unable_to_verify_identity | 49 | true | [
"date"
] | perturbed |
failed identity verification again | failed identity verification again | unable_to_verify_identity | 49 | false | [] | clean |
I've been asked to verify my identity, but the verification page won't accept my information. I've tried multiple times and it's still not working. Please help. | I've been asked to verify my identity, but the verification page won't accept my information. I've tried multiple times and it's still not working. Please help. | unable_to_verify_identity | 49 | false | [] | clean |
I want to prove my identity but I have no way for this. | I want to prove my identity but I have no way for this. | unable_to_verify_identity | 49 | false | [] | clean |
identity proof keeps failing | identity proof keeps failing | unable_to_verify_identity | 49 | false | [] | clean |
Can't get past the part where it confirms who I am. | Can't get past the part where it confirms who I am. | unable_to_verify_identity | 49 | false | [] | clean |
I'm stuck on the identity check and can't move forward. | I'm stuck on the identity check and can't move forward. | unable_to_verify_identity | 49 | false | [] | clean |
It won't let me confirm my identity no matter what I try. | It won't let me confirm my identity no matter what I try. | unable_to_verify_identity | 49 | false | [] | clean |
My verification was rejected and now I'm stuck. I've provided my 3427 and other details, but it still says it can't verify my identity. Can you help me understand why? | My verification was rejected and now I'm stuck. I've provided my {LAST4} and other details, but it still says it can't verify my identity. Can you help me understand why? | unable_to_verify_identity | 49 | true | [
"card_digits"
] | clean |
Could you tell me what might be preventing my identity from going through? | Could you tell me what might be preventing my identity from going through? | unable_to_verify_identity | 49 | false | [] | clean |
id verify fails every time | id verify fails every time | unable_to_verify_identity | 49 | false | [] | clean |
I'm unable to verify my identity using 9616 and my details. | I'm unable to verify my identity using {LAST4} and my details. | unable_to_verify_identity | 49 | true | [
"card_digits"
] | clean |
I uploaded my documents like it asked but now it says it can't confirm who I am. What am I supposed to do now? My ref is 99283740. | I uploaded my documents like it asked but now it says it can't confirm who I am. What am I supposed to do now? My ref is {REF}. | unable_to_verify_identity | 49 | true | [
"reference"
] | clean |
Struggling to verify my identity for account access. | Struggling to verify my identity for account access. | unable_to_verify_identity | 49 | false | [] | clean |
It rejected my verification and now I'm locked out. | It rejected my verification and now I'm locked out. | unable_to_verify_identity | 49 | false | [] | clean |
My identity verification is still pending and it's been hours. I'm starting to worry that something is wrong. | My identity verification is still pending and it's been hours. I'm starting to worry that something is wrong. | unable_to_verify_identity | 49 | false | [] | clean |
Michelle Cline here. I submitted a photo of my ID and a selfie like the app asked, but it still won't recognize me as me. How long is this supposed to take, and why is it failing? | {NAME} here. I submitted a photo of my ID and a selfie like the app asked, but it still won't recognize me as me. How long is this supposed to take, and why is it failing? | unable_to_verify_identity | 49 | true | [
"name"
] | clean |
The verification process won't accept my documents and I don't know what else to do. Can someone please help me get verified? | The verification process won't accept my documents and I don't know what else to do. Can someone please help me get verified? | unable_to_verify_identity | 49 | false | [] | clean |
how can i get a proof of source for my funds | how can i get a proof of source for my funds | verify_source_of_funds | 50 | false | [] | llm_noisy |
source of funds info where | source of funds info where | verify_source_of_funds | 50 | false | [] | llm_noisy |
wheres the info for my funds come from My ref is 96148750. | wheres the info for my funds come from My ref is {REF}. | verify_source_of_funds | 50 | true | [
"reference"
] | llm_noisy |
can u help me verify source of funds for 147 | can u help me verify source of funds for {AMOUNT} | verify_source_of_funds | 50 | true | [
"amount"
] | llm_noisy |
what documents verify source of funds pls ref 38169453 | what documents verify source of funds pls ref {REF} | verify_source_of_funds | 50 | true | [
"reference"
] | llm_noisy |
What is origin of money sitting in my account | What is origin of money sitting in my account | verify_source_of_funds | 50 | false | [] | llm_noisy |
where are funds coming from in my account | where are funds coming from in my account | verify_source_of_funds | 50 | false | [] | llm_noisy |
where did my money come from? This was on 15 August. | where did my money come from? This was on {DATE}. | verify_source_of_funds | 50 | true | [
"date"
] | llm_noisy |
ok so i deposited some money a while ago and now the bank keeps asking me where my source of funds is coming from and i keep telling them i earned it but they want proof i guess so what proof do they actually accept bc i dont have like a business or anything | ok so i deposited some money a while ago and now the bank keeps asking me where my source of funds is coming from and i keep telling them i earned it but they want proof i guess so what proof do they actually accept bc i dont have like a business or anything | verify_source_of_funds | 50 | false | [] | llm_noisy |
source of my funds where from | source of my funds where from | verify_source_of_funds | 50 | false | [] | llm_noisy |
wut do i need to verifiy source of funds | wut do i need to verifiy source of funds | verify_source_of_funds | 50 | false | [] | llm_noisy |
want to verify were my money came from | want to verify were my money came from | verify_source_of_funds | 50 | false | [] | llm_noisy |
can u show me where funds come from in app | can u show me where funds come from in app | verify_source_of_funds | 50 | false | [] | llm_noisy |
need source of my money verified how?? | need source of my money verified how?? | verify_source_of_funds | 50 | false | [] | llm_noisy |
verify where my money came from | verify where my money came from | verify_source_of_funds | 50 | false | [] | llm_noisy |
need source of my money verifed how | need source of my money verifed how | verify_source_of_funds | 50 | false | [] | llm_noisy |
im tryin to verify the source of my funds for a $199.25 transfer | im tryin to verify the source of my funds for a {AMOUNT} transfer | verify_source_of_funds | 50 | true | [
"amount"
] | llm_noisy |
where my funds came from need to know | where my funds came from need to know | verify_source_of_funds | 50 | false | [] | llm_noisy |
I would like to know which source my funds came out of | I would like to know which source my funds came out of | verify_source_of_funds | 50 | false | [] | llm_noisy |
so long story short i opened my account a while back and now theyre asking me to verify my source of funds and i have no idea what paperwork they want i mean is it my paycheck or savings or what exactly do they mean by source | so long story short i opened my account a while back and now theyre asking me to verify my source of funds and i have no idea what paperwork they want i mean is it my paycheck or savings or what exactly do they mean by source | verify_source_of_funds | 50 | false | [] | llm_noisy |
i got a message about verifying the source of my funds and im not sure what theyre looking for exactly like do they want my source of income or where the deposit came from bc its all kind of the same to me This was on 1 November. | i got a message about verifying the source of my funds and im not sure what theyre looking for exactly like do they want my source of income or where the deposit came from bc its all kind of the same to me This was on {DATE}. | verify_source_of_funds | 50 | true | [
"date"
] | llm_noisy |
i wanna verify the source of my money Eric | i wanna verify the source of my money {NAME} | verify_source_of_funds | 50 | true | [
"name"
] | llm_noisy |
need to verify where my funds originate from | need to verify where my funds originate from | verify_source_of_funds | 50 | false | [] | llm_noisy |
what do they need to verify source of funds (account holder Diana Rangel) | what do they need to verify source of funds (account holder {NAME}) | verify_source_of_funds | 50 | true | [
"name"
] | llm_noisy |
i must know origin of funds €157 in my account | i must know origin of funds {AMOUNT} in my account | verify_source_of_funds | 50 | true | [
"amount"
] | llm_noisy |
please tell from where the funds in account have come | please tell from where the funds in account have come | verify_source_of_funds | 50 | false | [] | llm_noisy |
After selling some assets I need to document where the money in my account came from for a compliance review. What's the best way to get verification of the source of these funds? | After selling some assets I need to document where the money in my account came from for a compliance review. What's the best way to get verification of the source of these funds? | verify_source_of_funds | 50 | false | [] | clean |
If someone needed their source of funds checked, what would the process be? | If someone needed their source of funds checked, what would the process be? | verify_source_of_funds | 50 | false | [] | clean |
Just curious, is there procedure for confirming where a person's funds came from? | Just curious, is there procedure for confirming where a person's funds came from? | verify_source_of_funds | 50 | false | [] | perturbed |
I can't figure out who is sending money into my account and it's keeping me up at night. What do I need to do to verify the source of these funds? | I can't figure out who is sending money into my account and it's keeping me up at night. What do I need to do to verify the source of these funds? | verify_source_of_funds | 50 | false | [] | clean |
Could you tell me how to trace the source of the funds I have with you? | Could you tell me how to trace the source of the funds I have with you? | verify_source_of_funds | 50 | false | [] | clean |
My accountant has requested documentation confirming the source of the funds in my account. How can I obtain a verification of where my money came from through your bank? | My accountant has requested documentation confirming the source of the funds in my account. How can I obtain a verification of where my money came from through your bank? | verify_source_of_funds | 50 | false | [] | clean |
I'm worried because money keeps showing up from somewhere I can't identify. Tell me how to verify the source of the funds in my account. | I'm worried because money keeps showing up from somewhere I can't identify. Tell me how to verify the source of the funds in my account. | verify_source_of_funds | 50 | false | [] | clean |
wheres the origin of the moeny that hit my account last wk | wheres the origin of the moeny that hit my account last wk | verify_source_of_funds | 50 | false | [] | perturbed |
Check source of available funds? | Check source of available funds? | verify_source_of_funds | 50 | false | [] | clean |
how to verify funds sourcce | how to verify funds sourcce | verify_source_of_funds | 50 | false | [] | perturbed |
hi its Amanda Gordon, is there a way to trace the origin of the funds in my balance? | hi its {NAME}, is there a way to trace the origin of the funds in my balance? | verify_source_of_funds | 50 | true | [
"name"
] | clean |
were can i see where my funds came from originally This was on 16 February. | were can i see where my funds came from originally This was on {DATE}. | verify_source_of_funds | 50 | true | [
"date"
] | clean |
Hi, I'm Tricia. There's a large deposit in my account and I need to formally verify where it came from for tax purposes. How do I go about having the bank trace and confirm the source of these funds? | Hi, I'm {NAME}. There's a large deposit in my account and I need to formally verify where it came from for tax purposes. How do I go about having the bank trace and confirm the source of these funds? | verify_source_of_funds | 50 | true | [
"name"
] | clean |
Where can I find fund origin? | Where can I find fund origin? | verify_source_of_funds | 50 | false | [] | clean |
i need to know the source of the funds that were deposited - can you show me? | i need to know the source of the funds that were deposited - can you show me? | verify_source_of_funds | 50 | false | [] | perturbed |
can Kenneth verify the source of funds for a $20 deposit | can {NAME} verify the source of funds for a {AMOUNT} deposit | verify_source_of_funds | 50 | true | [
"amount",
"name"
] | clean |
I'm tryying to confirm the orgin the funds in my acct. | I'm tryying to confirm the orgin the funds in my acct. | verify_source_of_funds | 50 | false | [] | perturbed |
wheres the money in my acount actualy coming from, can u check | wheres the money in my acount actualy coming from, can u check | verify_source_of_funds | 50 | false | [] | clean |
Kindly confirm the origin of the funds that were deposited uner my name, Michael. | Kindly confirm the origin of the funds that were deposited uner my name, {NAME}. | verify_source_of_funds | 50 | true | [
"name"
] | perturbed |
How can I confirm where the money in my account originated? | How can I confirm where the money in my account originated? | verify_source_of_funds | 50 | false | [] | clean |
I need to confirm the source of €248.39 in my account ending with 9383. | I need to confirm the source of {AMOUNT} in my account ending with {LAST4}. | verify_source_of_funds | 50 | true | [
"amount",
"card_digits"
] | clean |
hi its Mark, where did the funds in my account originate from? | hi its {NAME}, where did the funds in my account originate from? | verify_source_of_funds | 50 | true | [
"name"
] | clean |
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