text large_stringlengths 9 323 | text_template large_stringlengths 9 318 | intent large_stringclasses 57
values | label int8 0 56 | has_pii bool 2
classes | pii_types listlengths 0 3 | noise_type large_stringclasses 3
values |
|---|---|---|---|---|---|---|
A company I'm dealing with wants written confirmation of where my money originated. Can you tell me how to request verification of the source of my funds from the bank? | A company I'm dealing with wants written confirmation of where my money originated. Can you tell me how to request verification of the source of my funds from the bank? | verify_source_of_funds | 50 | false | [] | clean |
hi its Judy Wright, need to check the source of funds in my acount | hi its {NAME}, need to check the source of funds in my acount | verify_source_of_funds | 50 | true | [
"name"
] | perturbed |
Where do the funds in my balance come from and how can I check? | Where do the funds in my balance come from and how can I check? | verify_source_of_funds | 50 | false | [] | clean |
My financial advisor says I need an official record showing where my funds originated. How do I go about getting the source of my funds verified by the bank? | My financial advisor says I need an official record showing where my funds originated. How do I go about getting the source of my funds verified by the bank? | verify_source_of_funds | 50 | false | [] | clean |
I need to prove the origin of the money I've saved up over the past few years for an upcoming transaction. What's the procedure to get the source of my funds verified officially? This was on 9 April. | I need to prove the origin of the money I've saved up over the past few years for an upcoming transaction. What's the procedure to get the source of my funds verified officially? This was on {DATE}. | verify_source_of_funds | 50 | true | [
"date"
] | clean |
top up verifcation??? | top up verifcation??? | verify_top_up | 51 | false | [] | llm_noisy |
hi its Jonathan, do i gotta verify the top up and how | hi its {NAME}, do i gotta verify the top up and how | verify_top_up | 51 | true | [
"name"
] | llm_noisy |
my topup card needs verifcation wer do i get it | my topup card needs verifcation wer do i get it | verify_top_up | 51 | false | [] | llm_noisy |
top up verification code not showing up anywhere?? | top up verification code not showing up anywhere?? | verify_top_up | 51 | false | [] | llm_noisy |
top up need verify how | top up need verify how | verify_top_up | 51 | false | [] | llm_noisy |
hi its Alicia, so i was sitting there trying to add money to my card and it keeps telling me i need to verify the top up but i never got any code and i looked everywhere in the app and email and texts and nothing shows up so where exactly is this verification code supposed to be | hi its {NAME}, so i was sitting there trying to add money to my card and it keeps telling me i need to verify the top up but i never got any code and i looked everywhere in the app and email and texts and nothing shows up so where exactly is this verification code supposed to be | verify_top_up | 51 | true | [
"name"
] | llm_noisy |
every time i want to add money it says top up requires verification and sends me hunting for a code that isnt there, i checked 4339 card settings and everything, so please just tell me where the top up verification code lives | every time i want to add money it says top up requires verification and sends me hunting for a code that isnt there, i checked {LAST4} card settings and everything, so please just tell me where the top up verification code lives | verify_top_up | 51 | true | [
"card_digits"
] | llm_noisy |
hi so my friend sent me a top up and told me I have to verify it first but she didnt explain how and I've never done this before so can you walk me through what verifying a top up actually means | hi so my friend sent me a top up and told me I have to verify it first but she didnt explain how and I've never done this before so can you walk me through what verifying a top up actually means | verify_top_up | 51 | false | [] | llm_noisy |
y does it ask me to verifiy my top up | y does it ask me to verifiy my top up | verify_top_up | 51 | false | [] | llm_noisy |
need to verify topup but how This was on the 5th. | need to verify topup but how This was on {DATE}. | verify_top_up | 51 | true | [
"date"
] | llm_noisy |
how do you verify a top up card bc it wont let me | how do you verify a top up card bc it wont let me | verify_top_up | 51 | false | [] | llm_noisy |
why you make me verify top up ?? it already paid | why you make me verify top up ?? it already paid | verify_top_up | 51 | false | [] | llm_noisy |
wheres my verification code for top up 18411001 | wheres my verification code for top up {REF} | verify_top_up | 51 | true | [
"reference"
] | llm_noisy |
I bought a top up card at the store yesterday and the person at the register said something about verifying it but I was in a rush and didnt really catch what they meant so now I'm confused about how the whole verification thing works | I bought a top up card at the store yesterday and the person at the register said something about verifying it but I was in a rush and didnt really catch what they meant so now I'm confused about how the whole verification thing works | verify_top_up | 51 | false | [] | llm_noisy |
i dont understand the verify top up thing, what for you need this | i dont understand the verify top up thing, what for you need this | verify_top_up | 51 | false | [] | llm_noisy |
why the hell do i need to verify my top up?? Ref: TXN-937958 | why the hell do i need to verify my top up?? Ref: {REF} | verify_top_up | 51 | true | [
"reference"
] | llm_noisy |
my Teresa gave me a top up card for £315.77 and I need to verify it but I lost the little paper that came with it and now I dont know where the verification code is supposed to be | my {NAME} gave me a top up card for {AMOUNT} and I need to verify it but I lost the little paper that came with it and now I dont know where the verification code is supposed to be | verify_top_up | 51 | true | [
"amount",
"name"
] | llm_noisy |
Hi, I'm James. cant find the verify code for my topup wth | Hi, I'm {NAME}. cant find the verify code for my topup wth | verify_top_up | 51 | true | [
"name"
] | llm_noisy |
why verification of top up can someone explain me this process | why verification of top up can someone explain me this process | verify_top_up | 51 | false | [] | llm_noisy |
so I got this top up card from my sister for my birthday and I'm sitting here trying to add it to my account and it keeps asking me for some kind of verification thing I dont understand where do I even find that number | so I got this top up card from my sister for my birthday and I'm sitting here trying to add it to my account and it keeps asking me for some kind of verification thing I dont understand where do I even find that number | verify_top_up | 51 | false | [] | llm_noisy |
i topped up £706 and now it wants me to verify, where do i verify it | i topped up {AMOUNT} and now it wants me to verify, where do i verify it | verify_top_up | 51 | true | [
"amount"
] | llm_noisy |
hey i topped up before with no problems but now it wants a verification code for the top up and i have no idea where to find it, is it a text or in the app or what bc this is new to me | hey i topped up before with no problems but now it wants a verification code for the top up and i have no idea where to find it, is it a text or in the app or what bc this is new to me | verify_top_up | 51 | false | [] | llm_noisy |
kindly advise on how one confirms verification for a top up transaction | kindly advise on how one confirms verification for a top up transaction | verify_top_up | 51 | false | [] | llm_noisy |
cant see the top up verifcation code anywhere | cant see the top up verifcation code anywhere | verify_top_up | 51 | false | [] | clean |
I'm trying to top up my account using my debit card, but it's asking me to verify the top-up. How do I do that? Do I need to confirm something wih my bank | I'm trying to top up my account using my debit card, but it's asking me to verify the top-up. How do I do that? Do I need to confirm something wih my bank | verify_top_up | 51 | false | [] | perturbed |
i need seeps to verify a top up | i need seeps to verify a top up | verify_top_up | 51 | false | [] | perturbed |
How can I confirm my top-up card? | How can I confirm my top-up card? | verify_top_up | 51 | false | [] | clean |
i'm having trouble wiht top-up verification. the screen says to verify my top-up but i don't see where to enter the code. where is the code sent? can you guide me through the process? | i'm having trouble wiht top-up verification. the screen says to verify my top-up but i don't see where to enter the code. where is the code sent? can you guide me through the process? | verify_top_up | 51 | false | [] | perturbed |
I attempted to add funds to my account and was asked to enter a verification code, but I never received one. Why is this verification step necessary for top-ups, and how can I get the code? | I attempted to add funds to my account and was asked to enter a verification code, but I never received one. Why is this verification step necessary for top-ups, and how can I get the code? | verify_top_up | 51 | false | [] | clean |
Hello, this is Troy Phillips. Tell me how to verify the top-up card. | Hello, this is {NAME}. Tell me how to verify the top-up card. | verify_top_up | 51 | true | [
"name"
] | clean |
I made a top-up and it's asking me to verify it. I'm confused because I thought top-ups were instant. What does verification involve and why is it necessary? | I made a top-up and it's asking me to verify it. I'm confused because I thought top-ups were instant. What does verification involve and why is it necessary? | verify_top_up | 51 | false | [] | clean |
Somebody told me I have to verify a top-up card before the money shows up, but nobody explained how. Can you describe where I find the verification code and what I do with it? I just want to get the card loaded correctly. | Somebody told me I have to verify a top-up card before the money shows up, but nobody explained how. Can you describe where I find the verification code and what I do with it? I just want to get the card loaded correctly. | verify_top_up | 51 | false | [] | clean |
What's the verification process for topping up? ref REF7947X | What's the verification process for topping up? ref {REF} | verify_top_up | 51 | true | [
"reference"
] | clean |
I used my card ending 3916 to top up £858.49. Now it's asking for verification. Why is this needed and how do I complete it? | I used my card ending {LAST4} to top up {AMOUNT}. Now it's asking for verification. Why is this needed and how do I complete it? | verify_top_up | 51 | true | [
"amount",
"card_digits"
] | clean |
Why is there a verification step for top-ups? | Why is there a verification step for top-ups? | verify_top_up | 51 | false | [] | clean |
I'm trying to verify my top-up card but I'm stuck. The card says to enter the verification code, but I only see a PIN and a serial number. Which one is it? | I'm trying to verify my top-up card but I'm stuck. The card says to enter the verification code, but I only see a PIN and a serial number. Which one is it? | verify_top_up | 51 | false | [] | clean |
I need to verify a top-up card that I got from North Donald. Where is the verification code usually located? | I need to verify a top-up card that I got from {CITY}. Where is the verification code usually located? | verify_top_up | 51 | true | [
"location"
] | clean |
Anna here. colud you the reason that top-up verification is mandated? | {NAME} here. colud you the reason that top-up verification is mandated? | verify_top_up | 51 | true | [
"name"
] | perturbed |
i'm following the instructions to add funds with a top-up card and it says i need to veirfy it first. what does that process actually involve, and where do i find the code it wants? i don't want to mess anytthing up. | i'm following the instructions to add funds with a top-up card and it says i need to veirfy it first. what does that process actually involve, and where do i find the code it wants? i don't want to mess anytthing up. | verify_top_up | 51 | false | [] | perturbed |
top up code for verifcation not visible | top up code for verifcation not visible | verify_top_up | 51 | false | [] | clean |
How do complete the verification for my top-up? | How do complete the verification for my top-up? | verify_top_up | 51 | false | [] | perturbed |
May I ask why I am being prompted to verify my top-up? | May I ask why I am being prompted to verify my top-up? | verify_top_up | 51 | false | [] | clean |
I'm trying to verify a top-up I made at Best Buy, but the verification screen isn't clear. Can you explain the purpose of verifying top-ups and how to complete it? | I'm trying to verify a top-up I made at {MERCHANT}, but the verification screen isn't clear. Can you explain the purpose of verifying top-ups and how to complete it? | verify_top_up | 51 | true | [
"merchant"
] | clean |
I topped up my account and it's requiring verification. Can you tell me why top-ups are verified and what I need to do to verify it? | I topped up my account and it's requiring verification. Can you tell me why top-ups are verified and what I need to do to verify it? | verify_top_up | 51 | false | [] | clean |
I initiated a top-up and now it says it needs verification. Can you tell me why? Also, what card is used for verification? I used my credit card, is that okay? | I initiated a top-up and now it says it needs verification. Can you tell me why? Also, what card is used for verification? I used my credit card, is that okay? | verify_top_up | 51 | false | [] | clean |
Why does your bank require top-up verification? I understand it's for security, but I'd like more details on what exactly is being checked and why it's mandatory for every top-up. | Why does your bank require top-up verification? I understand it's for security, but I'd like more details on what exactly is being checked and why it's mandatory for every top-up. | verify_top_up | 51 | false | [] | clean |
My top-up is stuck because it says 'verify your top-up'. I don't understand why. Can you clarify the verification process and what I need to do? I just want to make sure my money goes through. | My top-up is stuck because it says 'verify your top-up'. I don't understand why. Can you clarify the verification process and what I need to do? I just want to make sure my money goes through. | verify_top_up | 51 | false | [] | clean |
I'm trying to verify a top-up but I don't know where to find the verification code. Is it sent via email or text? Can you help? | I'm trying to verify a top-up but I don't know where to find the verification code. Is it sent via email or text? Can you help? | verify_top_up | 51 | false | [] | clean |
What's the process for veriying a top-up | What's the process for veriying a top-up | verify_top_up | 51 | false | [] | perturbed |
i would appreciate guidance on wheere to locate the verification coed for my top-up. | i would appreciate guidance on wheere to locate the verification coed for my top-up. | verify_top_up | 51 | false | [] | perturbed |
I'm new to this bank and just made my first top-up. I was surprised to see a verification requirement. Why do top-ups need verification, and is this a one-time thing? | I'm new to this bank and just made my first top-up. I was surprised to see a verification requirement. Why do top-ups need verification, and is this a one-time thing? | verify_top_up | 51 | false | [] | clean |
i'm having trouble verifying my top-up. the says to enter a code but i didn't receive one. can you help me find the code or resend it | i'm having trouble verifying my top-up. the says to enter a code but i didn't receive one. can you help me find the code or resend it | verify_top_up | 51 | false | [] | perturbed |
Please explain how the verification of a top-up card is carried out | Please explain how the verification of a top-up card is carried out | verify_top_up | 51 | false | [] | perturbed |
virtual card failed again. this is ridiculous. (account holder Barbara) | virtual card failed again. this is ridiculous. (account holder {NAME}) | virtual_card_not_working | 52 | true | [
"name"
] | llm_noisy |
can u pls tell me why my virtual card keeps failing at checkout, i dont get it | can u pls tell me why my virtual card keeps failing at checkout, i dont get it | virtual_card_not_working | 52 | false | [] | llm_noisy |
my virtal card wont go thru idk why?? | my virtal card wont go thru idk why?? | virtual_card_not_working | 52 | false | [] | llm_noisy |
my virtuall card wont work at teh check out?? | my virtuall card wont work at teh check out?? | virtual_card_not_working | 52 | false | [] | llm_noisy |
my virtual card wont process | my virtual card wont process | virtual_card_not_working | 52 | false | [] | llm_noisy |
my disposable virtual card from the 18th not working anymore even though money is there | my disposable virtual card from {DATE} not working anymore even though money is there | virtual_card_not_working | 52 | true | [
"date"
] | llm_noisy |
card virtual is not accepted when i want buy thing | card virtual is not accepted when i want buy thing | virtual_card_not_working | 52 | false | [] | llm_noisy |
DISPOSABLE CARD NO WORK. tried paying Amazon and nothing. HELP | DISPOSABLE CARD NO WORK. tried paying {MERCHANT} and nothing. HELP | virtual_card_not_working | 52 | true | [
"merchant"
] | llm_noisy |
Hi, Jeremy Foster speaking. my virtual card is doing rejection at the store, why this happen | Hi, {NAME} speaking. my virtual card is doing rejection at the store, why this happen | virtual_card_not_working | 52 | true | [
"name"
] | llm_noisy |
so i went to buy something online with the virtual card and it said declined then i tried again and again and it still wont go thru why is this happening to me | so i went to buy something online with the virtual card and it said declined then i tried again and again and it still wont go thru why is this happening to me | virtual_card_not_working | 52 | false | [] | llm_noisy |
disposable virtual card declines everytime i try it | disposable virtual card declines everytime i try it | virtual_card_not_working | 52 | false | [] | llm_noisy |
so i went to pay and the disposable card number wouldnt go through idk if im doing something wrong or its broken | so i went to pay and the disposable card number wouldnt go through idk if im doing something wrong or its broken | virtual_card_not_working | 52 | false | [] | llm_noisy |
virtual card keeps failin at checkout | virtual card keeps failin at checkout | virtual_card_not_working | 52 | false | [] | llm_noisy |
my virtual card keeps gettin decined for £96 | my virtual card keeps gettin decined for {AMOUNT} | virtual_card_not_working | 52 | true | [
"amount"
] | llm_noisy |
y is my disposable virtual card broken it keeps saying declined!!! | y is my disposable virtual card broken it keeps saying declined!!! | virtual_card_not_working | 52 | false | [] | llm_noisy |
tried payin wth my virtual card n it keeps failin | tried payin wth my virtual card n it keeps failin | virtual_card_not_working | 52 | false | [] | llm_noisy |
my virtual card is bein rejectd everytime i try to buy smth | my virtual card is bein rejectd everytime i try to buy smth | virtual_card_not_working | 52 | false | [] | llm_noisy |
my virtual cardkeeps gettin declined wen i try to pay Walmart in Lauraview | my virtual cardkeeps gettin declined wen i try to pay {MERCHANT} in {CITY} | virtual_card_not_working | 52 | true | [
"location",
"merchant"
] | llm_noisy |
my virtual card keeps getting declined at checkout what is going on | my virtual card keeps getting declined at checkout what is going on | virtual_card_not_working | 52 | false | [] | llm_noisy |
This virtual card of mine, it's just not going through whenever I try to pay with it online, nothing works, I've tried a few times now and it keeps failing, can someone tell me what's wrong | This virtual card of mine, it's just not going through whenever I try to pay with it online, nothing works, I've tried a few times now and it keeps failing, can someone tell me what's wrong | virtual_card_not_working | 52 | false | [] | llm_noisy |
why was my virtual card declined for my subscription, it should work (account holder Molly) | why was my virtual card declined for my subscription, it should work (account holder {NAME}) | virtual_card_not_working | 52 | true | [
"name"
] | llm_noisy |
wht is wrong w my virtual card only?? my normal card is fine!! it keeps declining at checkout Ref: REF5584X | wht is wrong w my virtual card only?? my normal card is fine!! it keeps declining at checkout Ref: {REF} | virtual_card_not_working | 52 | true | [
"reference"
] | llm_noisy |
virtual card failed at checkout again pls help | virtual card failed at checkout again pls help | virtual_card_not_working | 52 | false | [] | llm_noisy |
I'm trying to pay with my virtual card but it's not working. What's going on? | I'm trying to pay with my virtual card but it's not working. What's going on? | virtual_card_not_working | 52 | false | [] | clean |
the virtual card i have is not working, i use it to pay at store but it not go through | the virtual card i have is not working, i use it to pay at store but it not go through | virtual_card_not_working | 52 | false | [] | clean |
Could there be an issue with my virtual card that's preventing it from working? This was on 9 March. | Could there be an issue with my virtual card that's preventing it from working? This was on {DATE}. | virtual_card_not_working | 52 | true | [
"date"
] | clean |
My virtual card keeps declining every time I try to pay online | My virtual card keeps declining every time I try to pay online | virtual_card_not_working | 52 | false | [] | clean |
Tried paying wttih my virtual card and the payment failed instantly | Tried paying wttih my virtual card and the payment failed instantly | virtual_card_not_working | 52 | false | [] | perturbed |
Is it expected that a virtual card gets declined for certain transsactions? My ref is REF2282X. | Is it expected that a virtual card gets declined for certain transsactions? My ref is {REF}. | virtual_card_not_working | 52 | true | [
"reference"
] | perturbed |
virtual card declined why | virtual card declined why | virtual_card_not_working | 52 | false | [] | clean |
virtual card won't work when I try to buy something | virtual card won't work when I try to buy something | virtual_card_not_working | 52 | false | [] | clean |
Pamela Diaz here. Can you tell me why my virtual crd won't complete a tranaction? | {NAME} here. Can you tell me why my virtual crd won't complete a tranaction? | virtual_card_not_working | 52 | true | [
"name"
] | perturbed |
Can you tell me what's wrong with my virtual card? It's not functioning. This was on 30 November. | Can you tell me what's wrong with my virtual card? It's not functioning. This was on {DATE}. | virtual_card_not_working | 52 | true | [
"date"
] | clean |
i try to use virtual card but it is not working, it keep saying error, please tell me why ref REF1954X | i try to use virtual card but it is not working, it keep saying error, please tell me why ref {REF} | virtual_card_not_working | 52 | true | [
"reference"
] | clean |
My disposable virtual card suddenly stopped working and I have no idea why. Can someone look into this? | My disposable virtual card suddenly stopped working and I have no idea why. Can someone look into this? | virtual_card_not_working | 52 | false | [] | clean |
viirtual card issue dclining | viirtual card issue dclining | virtual_card_not_working | 52 | false | [] | perturbed |
Would you be able to help me understand why my virtual card is not working, as I am unable to complete any transactions with it? (account holder Cody) | Would you be able to help me understand why my virtual card is not working, as I am unable to complete any transactions with it? (account holder {NAME}) | virtual_card_not_working | 52 | true | [
"name"
] | clean |
I used my virtual card at Zara and it was declined, can you heelp? | I used my virtual card at {MERCHANT} and it was declined, can you heelp? | virtual_card_not_working | 52 | true | [
"merchant"
] | perturbed |
The virtual card I use for online shopping suddenly stopped working and I have no idea why. This is causing me a lot of stress. | The virtual card I use for online shopping suddenly stopped working and I have no idea why. This is causing me a lot of stress. | virtual_card_not_working | 52 | false | [] | clean |
Please advise me on what to do, as my virtual card is not working and I cannot make any payments with it. | Please advise me on what to do, as my virtual card is not working and I cannot make any payments with it. | virtual_card_not_working | 52 | false | [] | clean |
Could you kindly advise on why my virtual card is being declined, as it is not working at present? I'm in Greenefurt at the moment. | Could you kindly advise on why my virtual card is being declined, as it is not working at present? I'm in {CITY} at the moment. | virtual_card_not_working | 52 | true | [
"location"
] | clean |
Hi, I'm Bruce. why does my virtual card keep getting rejected when I try to pay? | Hi, I'm {NAME}. why does my virtual card keep getting rejected when I try to pay? | virtual_card_not_working | 52 | true | [
"name"
] | clean |
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