id int64 1 3.45k | tweet stringlengths 5 307 | label int64 0 1 | domain stringclasses 11
values | sentiment stringclasses 6
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values | Severity int64 0 4 | Explain stringlengths 3 248 |
|---|---|---|---|---|---|---|---|
1,601 | @Safaricom_Care you'll have to explain where my bundles go to coz i'm constantly offline.... | 1 | services | Negative | anger | 1 | you'll have to explain where my bundles go to coz i'm constantly offline. |
1,602 | @Safaricom_Care i have seen it at the bars tab. Thanks for the guide. | 0 | services | Positive | other | 0 | i have seen it at the bars tab. Thanks for the guide. |
1,603 | @EE when is the new HTC U11+ gonna be available to order? | 0 | services | Neutral | other | 0 | when is the new HTC U11+ gonna be available to order? |
1,604 | @EE Hi, I have ran out of data the the last 4 months in a row, can I modify my plan to suit? #monthly #contract | 0 | services | Neutral | other | 0 | Hi, I have ran out of data the the last 4 months in a row, can I modify my plan to suit? |
1,605 | @EE Yes and I've now swapped it over to BT about a week ago | 0 | services | Positive | other | 0 | Yes and I've now swapped it over to BT about a week ago |
1,606 | Got the new iphone 8 29th of sept...a week later they relaese a new phone...and now giving beats to everyone who gets them? Joke that! @EE | 1 | services | Positive | anger | 1 | Got the new iphone 8 29th of sept...a week later they relaese a new phone...and now giving beats to everyone who gets them? Joke that! |
1,607 | @EE can't get any phone coverage today, you guys working, or is it a fault? | 1 | services | Negative | sadness | 1 | an't get any phone coverage today, you guys working, or is it a fault? |
1,608 | @EE Great, but can I text with wi fi calling | 0 | services | Positive | other | 0 | but can I text with wi fi calling |
1,609 | @FC_Help Can you confirm the status of an order for me please. Number 2166941. | 0 | apparel | Positive | other | 0 | Can you confirm the status of an order for me please. Number 2166941. |
1,610 | @EE there's no mention of casting on that page. | 1 | services | Negative | other | 1 | there's no mention of casting on that page. |
1,611 | @EE you have dumb staff | 1 | services | Negative | anger | 3 | you have dumb staff |
1,612 | @EE Why is we so much money? | 1 | services | Neutral | other | 2 | is we so much money? |
1,613 | @EE On Rosneath Arial having good upload and download speeds but terrible latency 200ms. Why is this. | 1 | services | Negative | anger | 2 | On Rosneath Arial having good upload and download speeds but terrible latency 200ms. Why is this |
1,614 | @umterps Section 103 Row 8 Seat 10 | 0 | random_tweet | Neutral | other | 0 | Section 103 Row 8 Seat 10 |
1,615 | @TopmanAskUs why send me an email to say you are cancelling my order because you no longer have Small in stock, but still proceed to sell that size on your website?! pic.twitter.com/cZ0WrzynE7 | 1 | apparel | Negative | anger | 3 | why send me an email to say you are cancelling my order because you no longer have Small in stock, but still proceed to sell that size on your website? |
1,616 | 2nd time in 3 years! #SDCC2018 https://t.co/ewuciUEUD0 | 0 | random_tweet | Neutral | other | 0 | 2nd time in 3 years! #SDCC2018 |
1,617 | @CoachFalco That’s awesome!!! Merry Christmas, coach!! | 0 | random_reply | Positive | joy | 0 | That’s awesome!!! Merry Christmas, coach!! |
1,618 | @WeNeedFeminlsm Men already hit us worldwide and it goes largely unnoticed and unpunished. I don't think violence i… https://t.co/p6klzqQSXa | 0 | random_reply | negative | sadness | 0 | Men already hit us worldwide and it goes largely unnoticed and unpunished. I don't think violence i… |
1,619 | Suggestion to @BLACKANDDECKER I bought your 12-Cup Programmable Coffee and Tea Maker CM30055, 5 minutes it too long to steep most teas especially green and white tea. Unit should have option to reduce tea brewing time. Makes a nice cup of coffee, though | 1 | other | Positive | sadness | 2 | I bought your 12-Cup Programmable Coffee and Tea Maker CM30055, 5 minutes it too long to steep most teas especially green and white tea. Unit should have option to reduce tea brewing time. |
1,620 | @DropboxSupport Thanks! | 0 | software | Positive | joy | 0 | Thanks! |
1,621 | @sylvioso James Franco for the Oscar(actor). If you saw The Room he captured his character perfectly | 0 | random_reply | Positive | other | 0 | James Franco for the Oscar(actor). If you saw The Room he captured his character perfectly |
1,622 | In need of someone to watch Christmas movies w���� | 0 | random_tweet | Neutral | other | 0 | In need of someone to watch Christmas movies w���� |
1,623 | Still sitting pretty ! ������ https://t.co/fGT8x5CdT7 | 0 | random_tweet | Positive | joy | 0 | Still sitting pretty ! ������ |
1,624 | @kacyfalk Lol, thanks Kacy �� | 0 | random_reply | Positive | joy | 0 | Lol, thanks Kacy �� |
1,625 | When ur daughter do ur hair and u feeling ur self https://t.co/4O9dpiHUNy | 0 | random_tweet | Positive | joy | 0 | When ur daughter do ur hair and u feeling ur self |
1,626 | @Mythic_Memory Yes that is very true | 0 | random_reply | Positive | other | 0 | Yes that is very true |
1,627 | @KandraKPTV I just witnessed a huge building fire in Santa Monica California | 0 | random_tweet | Neutral | other | 0 | I just witnessed a huge building fire in Santa Monica California |
1,628 | @XboxSupport nothing on our end here in Canada yet. | 0 | electronics | Neutral | other | 0 | nothing on our end here in Canada yet. |
1,629 | I would share it but @Dropbox still has my account held hostage. | 1 | software | Positive | anger | 4 | I would share it but @Dropbox still has my account held hostage. |
1,630 | @XboxSupport How long will this issue be ? | 1 | electronics | Neutral | sadness | 1 | How long will this issue be ? |
1,631 | @BLACKANDDECKER Pq n consigo comprar a bateria de 12 v da minha parafusadeira? | 0 | other | Neutral | other | 0 | Pq n consigo comprar a bateria de 12 v da minha parafusadeira? |
1,632 | So sick of Xbox being trash! I get teredo errors and I never use to get them!! @XboxSupport | 1 | electronics | Negative | anger | 3 | So sick of Xbox being trash! I get teredo errors and I never use to get them! |
1,633 | @XboxSupport I factory reset because of this I there a way to retract this | 0 | electronics | Neutral | sadness | 0 | I factory reset because of this I there a way to retract this |
1,634 | @XboxSupport when will #GTA5ONLINE be working right? #FixIt | 1 | electronics | Neutral | anger | 1 | when will #GTA5ONLINE be working right? #FixIt |
1,635 | @XboxSupport Yes its still happening,it still says "https://t.co/JzrTmzC4u4" and it has no download speeds or upload speeds at all. | 1 | electronics | Positive | sadness | 1 | it has no download speeds or upload speeds at all. |
1,636 | @hulu your Xbox app is worse than flossing with orange juice, or at the very least, less user friendly. | 1 | software | Neutral | anger | 3 | your Xbox app is worse than flossing with orange juice, or at the very least, less user friendly. |
1,637 | I just joined Gamer Rewards. Sign up and get free tickets and prizes here: https://t.co/2LDyBPIOuL | 0 | random_tweet | Positive | other | 0 | I just joined Gamer Rewards. Sign up and get free tickets and prizes here: |
1,638 | @xboxuk @XboxSupport everytime i go on ww2 it lags me out every sever and kicks me off the game?? | 1 | electronics | Negative | anger | 2 | everytime i go on ww2 it lags me out every sever and kicks me off the game? |
1,639 | Why the hell is @PUBATTLEGROUNDS STILL not available to preorder on the @Xbox @XboxSupport store? WTF. | 1 | electronics | Negative | anger | 4 | Why the hell is @PUBATTLEGROUNDS STILL not available to preorder on the @Xbox @XboxSupport store? WTF. |
1,640 | @XboxSupport Any more suggestions? | 0 | electronics | Neutral | other | 0 | Any more suggestions? |
1,641 | @XboxSupport trying to get on cod WWII not updating and when I try play it it takes me to Microsoft Store | 1 | electronics | Positive | sadness | 2 | trying to get on cod WWII not updating and when I try play it it takes me to Microsoft Store |
1,642 | Due to @hulu issues, just getting to @TheMindyProject finale now. Thank you, @mindykaling, for making this magic. You are my she-ro. | 1 | software | positive | joy | 4 | Due to @hulu issues, just getting to @TheMindyProject finale now. |
1,643 | @ThreeUKSupport Done all of that. It was working last week | 1 | services | Neutral | other | 1 | Done all of that. It was working last week |
1,644 | @ThreeUKSupport I already did, they promised a call back and it didn't happen. Not impressed with the colleagues in Noida | 1 | services | Positive | anger | 4 | I already did, they promised a call back and it didn't happen. Not impressed with the colleagues in Noida |
1,645 | Why is this @S1lvrr https://t.co/3xi6abRyPn | 0 | random_tweet | Neutral | other | 0 | Why is this |
1,646 | @ThreeUKSupport Within 48 hours | 0 | services | Neutral | other | 0 | Within 48 hours |
1,647 | @hulu_support answer your phone i've been on hold for like an hour | 1 | software | Positive | anger | 4 | answer your phone i've been on hold for like an hour |
1,648 | That’s a terrible call, ref. That was shoulder to shoulder. #DETvsTB #bullshit #badcall #terrible | 0 | random_tweet | Negative | anger | 0 | That’s a terrible call, ref. That was shoulder to shoulder. |
1,649 | @dgunnerHG I don’t know what happened there. That was crap. | 0 | random_reply | Negative | anger | 0 | I don’t know what happened there. That was crap. |
1,650 | @hulu_support CBS minn vs Carolina is unwatchable bad. Fox Dallas vs Giants if fine though. Can you check your cbs feed | 1 | software | Negative | anger | 3 | Can you check your cbs feed |
1,651 | @ThreeUKSupport I can call and txt fine.i have been here last 8 days and about 5 weeks out of last 8 | 0 | services | Neutral | other | 0 | I can call and txt fine.i have been here last 8 days and about 5 weeks out of last 8 |
1,652 | @VerizonSupport all of a sudden I can't connect to my primary wireless network but guest one works | 0 | random_tweet | Neutral | sadness | 0 | all of a sudden I can't connect to my primary wireless network but guest one works |
1,653 | @ThreeUKSupport Yes 48 hours from 12pm today | 0 | services | Positive | other | 0 | Yes 48 hours from 12pm today |
1,654 | @delaney_hal @realDonaldTrump @TomSteyer @SecretaryAcosta @USDOL He's a real winner alright �� | 0 | random_reply | Positive | other | 0 | He's a real winner alright �� |
1,655 | Why are all the new @hulu apps so bad. I have 2 fire TVs and both have constant errors and even if you get in the layout is ridiculous. | 1 | software | Negative | anger | 2 | Why are all the new @hulu apps so bad. I have 2 fire TVs and both have constant errors and even if you get in the layout is ridiculous. |
1,656 | @ThreeUKSupport yeah gl53 7jx. The shop mentioned the new John Lewis blocking signal but not much else. | 0 | services | Negative | other | 0 | The shop mentioned the new John Lewis blocking signal but not much else. |
1,657 | @ThreeUKSupport Thanks Three. Does the data passport work in Grenada | 0 | services | Positive | other | 0 | Thanks Three. Does the data passport work in Grenada |
1,658 | @hulu @hulu_support yall should get House MD since netflix dropped that one too | 0 | software | Neutral | other | 0 | yall should get House MD since netflix dropped that one too |
1,659 | 4 of 5 stars to Doctor Sleep by Stephen King https://t.co/5MeankxJHK | 0 | random_tweet | Neutral | other | 0 | 4 of 5 stars to Doctor Sleep by Stephen King |
1,660 | @hulu I'm done. 3 hours trying to submit my payment info and it's declined because my bank is not from US. Help | 1 | software | Negative | anger | 3 | I'm done. 3 hours trying to submit my payment info and it's declined because my bank is not from US. Help |
1,661 | @hulu_support Was DAVE MADE A MAZE added yet? I can't find it on @hulu | 1 | software | Neutral | sadness | 2 | Was DAVE MADE A MAZE added yet? I can't find it |
1,662 | @hulu what do ya have for Christmas Movies? | 0 | software | Neutral | other | 0 | what do ya have for Christmas Movies? |
1,663 | @detsportsnation This is the worst football games of the year | 0 | random_reply | Negative | anger | 0 | This is the worst football games of the year |
1,664 | @ThreeUKSupport can yoj wipe my voicemail for me. 75 messages of spam need to be deleted. | 0 | services | Negative | other | 0 | can yoj wipe my voicemail for me. 75 messages of spam need to be deleted. |
1,665 | @huggy8ear @ThreeUKSupport @oneplus @ThreeUK I struggle for 4G on my 3t too with three! | 1 | services | Negative | anger | 2 | I struggle for 4G on my 3t too with three! |
1,666 | Bitch DISGUSTING https://t.co/K7JnPkXbNA | 0 | random_tweet | Negative | anger | 0 | Bitch DISGUSTING |
1,667 | @The_Weidmanator Source! | 0 | random_reply | Neutral | other | 0 | Source! |
1,668 | Please help us bring my daddy's lost wedding ring home. He's worn it for 64.5 years! https://t.co/tmnrN8Fn2K | 0 | random_tweet | Positive | sadness | 0 | Please help us bring my daddy's lost wedding ring home. He's worn it for 64.5 years! |
1,669 | @nikkkkila I love you too, I sure hope so. See you bring and early ��. | 0 | random_reply | Positive | joy | 0 | I love you too, I sure hope so. See you bring and early �� |
1,670 | @th3chazz If only this was the best burn card in the game... if only.. | 0 | random_reply | Positive | sadness | 0 | If only this was the best burn card in the game... if only.. |
1,671 | @mondalan did you know you’re an almond? Al mond you almond you | 0 | random_tweet | Neutral | other | 0 | did you know you’re an almond? Al mond you almond you |
1,672 | @Emilymay_33 Isn’t that the pot calling the kettle black�� | 0 | random_reply | Neutral | other | 0 | Isn’t that the pot calling the kettle black�� |
1,673 | @TheEmpressIvory Sadist women are the best | 0 | random_reply | Positive | other | 0 | Sadist women are the best |
1,674 | @WalkingDead_AMC Bet he got bit when he was helping that guy. That's why he wanted Negan to kill him. | 0 | random_reply | Negative | other | 0 | Bet he got bit when he was helping that guy. That's why he wanted Negan to kill him. |
1,675 | @ThreeUKSupport Folks, What is cost of text message to a US number? | 0 | services | Positive | other | 0 | Folks, What is cost of text message to a US number? |
1,676 | @DropboxSupport hi, just got email 'Your Dropbox Business account has been closed' could you help, got alot of questions here! | 1 | software | Positive | sadness | 1 | hi, just got email 'Your Dropbox Business account has been closed' could you help, got alot of questions here! |
1,677 | @DropboxSupport Amending the "announcement13" part of the URL to any number between 1-15 also brings up the same page. | 1 | software | Positive | other | 1 | Amending the "announcement13" part of the URL to any number between 1-15 also brings up the same page. |
1,678 | #twice #heartshaker slay | 0 | random_tweet | Neutral | other | 0 | #twice #heartshaker slay |
1,679 | @mattdmc91 @2Rich2FoldPoker @ESPNCFB *Roquan. Damn auto correct | 0 | random_reply | Negative | anger | 0 | *Roquan. Damn auto correct |
1,680 | @TopmanAskUs please see my DM. No response yet thks | 1 | apparel | Positive | sadness | 1 | please see my DM. No response yet thks |
1,681 | 8 am finals should not be a thing ���� | 0 | random_tweet | Neutral | sadness | 0 | 8 am finals should not be a thing ���� |
1,682 | Hey @nytimes your link to cancel my subscription isn't working and nobody is answering the chat. Please don't play that kind of stupid game. | 1 | other | Negative | anger | 4 | your link to cancel my subscription isn't working and nobody is answering the chat. Please don't play that kind of stupid game. |
1,683 | @kconnormartin Learning about the vocative in Czech in grad school answered a lot of questions I had about growing up. #Štěpičku | 0 | random_reply | Positive | other | 0 | Learning about the vocative in Czech in grad school answered a lot of questions I had about growing up. |
1,684 | @AP_Sports @AP @hopesolo @AnnieMPeterson She’s a domestic abuser. No thank you. | 0 | random_reply | Negative | anger | 0 | She’s a domestic abuser. No thank you. |
1,685 | literally just took my jeep on Friday to get new brakes, tires, & to make sure there was nothing else wrong with it. & now the check engine light is on over it | 1 | cars | negative | sadness | 3 | literally just took my jeep on Friday to get new brakes, tires, & to make sure there was nothing else wrong with it. & now the check engine light is on over it |
1,686 | @DropboxSupport Hi, no problem, just sent an email over. | 0 | software | Positive | other | 0 | Hi, no problem, just sent an email over. |
1,687 | @OnePlus_Support @OnePlus_IN customer care number is invalid | 1 | electronics | Positive | other | 1 | customer care number is invalid |
1,688 | @BridgetteWest Hang in there babe. I know how hard this is. He loved you both and was so proud of you guys.....… https://t.co/qZvIg3PeBk | 0 | random_reply | Positive | sadness | 0 | Hang in there babe. I know how hard this is. He loved you both and was so proud of you guys.....… |
1,689 | @BLACKANDDECKER I need a phone number or an email address to receive assistance about a product. Thank you! Sent 2 emails but I did not receive any notifications back | 1 | other | Positive | sadness | 1 | I need a phone number or an email address to receive assistance about a product. Thank you! Sent 2 emails but I did not receive any notifications back |
1,690 | @BLACKANDDECKER got an email saying small appliances would contact me or i can call them. i called and the case #wasn't valid. this is absurd. | 1 | other | Neutral | anger | 2 | got an email saying small appliances would contact me or i can call them. i called and the case #wasn't valid. this is absurd. |
1,691 | @DropboxSupport any answer on my tweet? | 1 | software | Neutral | other | 1 | any answer on my tweet? |
1,692 | @hulu_support yr site is confusing. does Live TV include Hulu streaming with no ads? | 1 | software | Negative | anger | 1 | yr site is confusing. does Live TV include Hulu streaming with no ads? |
1,693 | @British_Airways 200% price increase since August this year #greatcustomerservice | 1 | transport | Positive | other | 3 | 200% price increase since August this year #greatcustomerservice |
1,694 | Find them in the Krystal Bijoux Etsy Store! https://t.co/AKIOwFmVcd | 0 | random_reply | Neutral | other | 0 | Find them in the Krystal Bijoux Etsy Store! |
1,695 | Shout out to the social media team @HeathrowAirport @British_Airways Whilst I get the frustration, there's never a time people should be insulting or rude when tweeting. These good people responding are employee's just tyring to help. #HeathrowAirport #Heathrow #BritishAirways | 0 | transport | Negative | joy | 0 | These good people responding are employee's just tyring to help. |
1,696 | @nytimes why does it take 57 minutes online to make a simple subscription change? Please fix the process. I was this close to canceling altogether. pic.twitter.com/j5v36DlTYv | 1 | other | negative | sadness | 3 | why does it take 57 minutes online to make a simple subscription change? Please fix the process. I was this close to canceling altogether. |
1,697 | @HPSupport Guidance please scanning multiple pages into 1 pdf on a HP7525 under Windows10 Thx. #hppsdr #ijkhelp | 0 | electronics | Positive | other | 0 | Guidance please scanning multiple pages into 1 pdf on a HP7525 under Windows10 Thx. |
1,698 | ¡¡¡¡OH HELL YEAH IT'S HERE!!! Treating it delicately and with care @waffsicle @LoboExplosivo @JulienSolomita https://t.co/LIz2LLayLf | 0 | random_tweet | Positive | joy | 0 | ¡¡¡¡OH HELL YEAH IT'S HERE!!! Treating it delicately and with care |
1,699 | just in case you thought i was fucking around https://t.co/lzfZjSKW8z | 0 | random_reply | Neutral | other | 0 | just in case you thought i was fucking around |
1,700 | Stay strong. It does get better. I found out the boy who bullied me in 7th grade has been arrested multiple times.… https://t.co/xrl5L6lDr5 | 0 | random_tweet | Negative | sadness | 0 | Stay strong. It does get better. I found out the boy who bullied me in 7th grade has been arrested multiple times.… |
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