id int64 1 3.45k | tweet stringlengths 5 307 | label int64 0 1 | domain stringclasses 11
values | sentiment stringclasses 6
values | emotion stringclasses 7
values | Severity int64 0 4 | Explain stringlengths 3 248 |
|---|---|---|---|---|---|---|---|
2,001 | @SouthwestAir Thank you. | 0 | transport | Positive | other | 0 | Thank you. |
2,002 | @SouthwestAir how far in advance should call about group flights #20+ #2020 | 0 | transport | Neutral | other | 0 | how far in advance should call about group flights #20+ #2020 |
2,003 | @Ron_garza7 @derekcarrqb Merry early Christmas , babe!!! ���� | 0 | random_reply | Positive | joy | 0 | Merry early Christmas , babe!!! ���� |
2,004 | Finally ready to head home from Winter Meetings. B2 boarding position and still scored exit row seat with legroom. Boom @SouthwestAir. | 0 | transport | Positive | joy | 0 | Finally ready to head home from Winter Meetings. B2 boarding position and still scored exit row seat with legroom. |
2,005 | @SouthwestAir I understand stuff happens. No communication is something that should never happen. | 1 | transport | Negative | anger | 2 | No communication is something that should never happen. |
2,006 | Finished my first semester with a 4.0������ | 0 | random_tweet | Neutral | other | 0 | Finished my first semester with a 4.0������ |
2,007 | About to board @SouthwestAir flight #25 for the year, hello #Alist!! #cuttingitclose #flysouthwest | 0 | transport | Neutral | joy | 0 | About to board @SouthwestAir flight #25 for the year, hello #Alist!! #cuttingitclose #flysouthwest |
2,008 | @LeoSypniewski R u sure https://t.co/wCyh9gCQhW | 0 | random_reply | Positive | other | 0 | R u sure |
2,009 | This is really cool. Check it out.... https://t.co/olbimz6gFK | 0 | random_tweet | Positive | other | 0 | This is really cool. Check it out.... |
2,010 | I’m still so frustrated with .@bioionic warranty. I buy a 300 dollar blow dryer and a year later it completely dies… https://t.co/TnT7HsMxTa | 0 | random_tweet | Negative | anger | 0 | I’m still so frustrated with .@bioionic warranty. I buy a 300 dollar blow dryer and a year later it completely dies… |
2,011 | @British_Airways BA lost our suitcases yesterday. They still didnt arrive. You've ruined our first day of holidays. How do you compensate? | 1 | transport | Positive | anger | 4 | BA lost our suitcases yesterday. They still didnt arrive. You've ruined our first day of holidays. How do you compensate? |
2,012 | @AmericanAir is the worst... | 1 | transport | Negative | anger | 2 | is the worst. |
2,013 | @AmericanAir gorgeous weekend my favorite #AA company! | 0 | transport | Positive | joy | 0 | gorgeous weekend my favorite #AA company! |
2,014 | Having a horrible flight experience today @AmericanAir on flight 151 from Paris | 1 | transport | Negative | anger | 2 | Having a horrible flight experience today |
2,015 | @yashar @Peggynoonannyc Thank you for starting my day with a beautiful non-partisan story. | 0 | random_reply | Positive | joy | 0 | Thank you for starting my day with a beautiful non-partisan story. |
2,016 | One last sale before the holidays! See what gifts you can lavish upon others ( or spoil yourself with ��)!… https://t.co/Y5GCakIpLK | 0 | random_tweet | Positive | other | 0 | One last sale before the holidays! See what gifts you can lavish upon others ( or spoil yourself with ��)!… |
2,017 | When @AmericanAir cancels your flight and immediately books you to an earlier flight https://t.co/ZSvUlOSsIG | 0 | transport | Negative | anger | 0 | cancels your flight and immediately books you to an earlier flight |
2,018 | @AmericanAir why do we always get a runaround. Now on to 4th attempt to fly standby today...frustrated | 1 | transport | Neutral | anger | 2 | why do we always get a runaround. Now on to 4th attempt to fly standby today...frustrated |
2,019 | The excellent service presented by Carlos Cano today at Gate D50, Flight AA0334 is the reason that I am loyal to @AmericanAir. | 0 | transport | Positive | joy | 0 | The excellent service presented by Carlos Cano today at Gate D50, Flight AA0334 is the reason that I am loyal to |
2,020 | @AmericanAir I fly to often to wait for your old planes to catch up! Hello @VirginAmerica | 1 | transport | Neutral | anger | 3 | I fly to often to wait for your old planes to catch up! |
2,021 | @AmericanAir But the bathroom is still NOT working!! | 1 | transport | Neutral | anger | 2 | But the bathroom is still NOT working! |
2,022 | @AmericanAir nice new Flagship lounge in Chicago - cheers!!! https://t.co/L1htaUHYrq | 0 | transport | Positive | joy | 0 | nice new Flagship lounge in Chicago - cheers!!! |
2,023 | @AmericanAir #1460 from Austin | 0 | transport | Neutral | other | 0 | #1460 from Austin |
2,024 | Leftover chicken? Don’t worry, we’ve got your back with Mini @PerdueChicken Pot Pies! #Promotion #PerdueCrew -… https://t.co/1yyboziYAl | 0 | random_tweet | Negative | joy | 0 | Leftover chicken? Don’t worry, we’ve got your back with Mini @PerdueChicken Pot Pies! #Promotion #PerdueCrew -… |
2,025 | @divinecomely @derickmdillard Don't come around here with your facts and common sense. Derick doesn't like that. | 0 | random_reply | Negative | other | 0 | Don't come around here with your facts and common sense. Derick doesn't like that. |
2,026 | @SamsungSupport I was hoping to actually hide the tab - I don't use it. Can you suggest that for a future release? | 0 | electronics | Positive | other | 0 | I was hoping to actually hide the tab - I don't use it. Can you suggest that for a future release? |
2,027 | @kneenuhhhhh I miss you too! Let’s catch up while I’m home for winter break! ❤️ | 0 | random_reply | Negative | sadness | 0 | I miss you too! Let’s catch up while I’m home for winter break! ❤️ |
2,028 | @Postmates is #BetterThanSanta https://t.co/xXqB2d02XZ I wish my mom could get the gift of a new smile. This year h… https://t.co/PPfrX2z8bX | 0 | random_tweet | Positive | joy | 0 | I wish my mom could get the gift of a new smile. This year h… |
2,029 | Another radio nobody here to tell you that you’re embarrassing yourself. Shhhhh. �� https://t.co/vtAmQbTtbO | 0 | random_tweet | Negative | anger | 0 | Another radio nobody here to tell you that you’re embarrassing yourself. Shhhhh. �� |
2,030 | Bitcoin, Bitcoin, Bitcoin! You've heard about it, you may even have some! Here's how you can 6-7x your beloved... https://t.co/x5CvWF3Hku | 0 | random_tweet | Positive | other | 0 | Bitcoin, Bitcoin, Bitcoin! You've heard about it, you may even have some! Here's how you can 6-7x your beloved... |
2,031 | @TheSweetLeaf That's what the clerks sing after people leave. | 0 | random_reply | Negative | other | 0 | That's what the clerks sing after people leave. |
2,032 | @BoosterBricks So cute! Hope we win! | 0 | random_reply | Positive | joy | 0 | So cute! Hope we win! |
2,033 | @ToppsDigital @ToppsSWCT @starwars 2002Daddy....Laugh it up fuzz ball! | 0 | random_reply | Neutral | joy | 0 | 2002Daddy....Laugh it up fuzz ball! |
2,034 | @mzrules @YouTube I love our #outdoorfun ! Can't wait for the next one! #Lady too! | 0 | random_reply | Positive | joy | 0 | I love our #outdoorfun ! Can't wait for the next one! #Lady too! |
2,035 | @KenyaPower_Care we don't have power near V club Imara Diama | 1 | services | Neutral | sadness | 2 | we don't have power near V club Imara Diama |
2,036 | @KenyaPower_Care ACCOUNT NO:37968132, Current meter reading 8083 | 0 | services | Neutral | other | 0 | ACCOUNT NO:37968132, Current meter reading 8083 |
2,037 | #NewProfilePic https://t.co/s2pCYYvKFt | 0 | random_tweet | Neutral | other | 0 | #NewProfilePic |
2,038 | @KenyaPower_Care Thank you. May I get my statement from July up to date. domngash@yahoo.com | 0 | services | Positive | other | 0 | Thank you. May I get my statement from July up to date. domngash@yahoo.com |
2,039 | @KenyaPower_Care But will it be fixed today??? | 0 | services | Neutral | anger | 0 | But will it be fixed today??? |
2,040 | @KenyaPower_Care Is it almost resolved!!? | 1 | services | Positive | anger | 1 | Is it almost resolved!!? |
2,041 | @KenyaPower_Care power outage in Kasarani Watano Apartments since last night...what could be the problem? | 1 | services | Negative | sadness | 1 | power outage in Kasarani Watano Apartments since last night...what could be the problem? |
2,042 | @SteveHofstetter and now we have to pay for collecting rain water | 0 | random_reply | Negative | anger | 0 | and now we have to pay for collecting rain water |
2,043 | @KenyaPower_Care no power in south b area... is it scheduled. | 1 | services | Negative | sadness | 1 | no power in south b area... is it scheduled. |
2,044 | @KenyaPower_Care account 14272658163 South B. We're off. What's going on? | 1 | services | Neutral | sadness | 1 | We're off. What's going on? |
2,045 | @KenyaPower_Care no power in south b Hazina | 1 | services | Negative | sadness | 1 | no power in south b Hazina |
2,046 | @KenyaPower_Care Thanks buts unable to DM you | 1 | services | negative | sadness | 4 | Thanks buts unable to DM you |
2,047 | Who needs a gym when you can work retail during the holidays. #mostwonderfultimeoftheyear https://t.co/CNxjja4OX5 | 0 | random_tweet | Positive | other | 0 | Who needs a gym when you can work retail during the holidays. |
2,048 | @stonewall_sue @TuckerCarlson @texasmexicolaw is from Fort Worth and you’re right, he is smart. | 0 | random_reply | Positive | other | 0 | is from Fort Worth and you’re right, he is smart. |
2,049 | @Bombay_valah @VodafoneIN Ridiculous service. My mother's 3G network by @tatadocomo works much better than #vodafone4G | 1 | services | Positive | anger | 1 | Ridiculous service. My mother's 3G network by @tatadocomo works much better than #vodafone4G |
2,050 | @VodafoneIN Network going worse by the day, are you people working on network upgradation? when will normality be restored? | 1 | services | Negative | anger | 4 | Network going worse by the day, are you people working on network upgradation? when will normality be restored? |
2,051 | @VodafoneIN hello still no response what a low grade company and service realy it's slow then tortoise | 1 | services | Negative | anger | 1 | hello still no response what a low grade company and service realy it's slow then tortoise |
2,052 | @VodafoneIN Hi, Awaiting answer on my bill issue... | 1 | services | Neutral | sadness | 2 | Hi, Awaiting answer on my bill issue. |
2,053 | What type of service is this @VodafoneIN https://t.co/ZJ4GHvB3qB | 1 | services | Neutral | anger | 1 | What type of service is this |
2,054 | @RailMinIndia my pnr was 6602592898,I don't know why you looking wrong pnr, request you to look this issue | 1 | transport | Negative | sadness | 3 | I don't know why you looking wrong pnr, request you to look this issue |
2,055 | @VodafoneIN this is 4g speed https://t.co/RD8n945d8G | 1 | services | Neutral | sadness | 4 | this is 4g speed |
2,056 | @VodafoneIN Pathetic service. Complaint no : 385990950, Not a single response received yet. I am not going to pay my bill this month. | 1 | services | Negative | anger | 1 | Pathetic service. Complaint no : 385990950, Not a single response received yet. I am not going to pay my bill this month. |
2,057 | @VodafoneIN Shared my number over DM | 0 | services | Positive | other | 0 | Shared my number over DM |
2,058 | #vodafone down since evening, not able to call any voda. Number to n from @VodafoneIN | 1 | services | negative | sadness | 2 | down since evening, not able to call any voda. |
2,059 | @VodafoneIN restore outgoing calls facility until you send the bill nobody from Vodafone got in touch with me regarding my previous concern | 1 | services | Positive | anger | 2 | restore outgoing calls facility until you send the bill nobody from Vodafone got in touch with me regarding my previous concern |
2,060 | @RailMinIndia @RailMinIndia l had checked account but the refunded amount is not shown in discription | 1 | transport | neutral | sadness | 1 | l had checked account but the refunded amount is not shown in discription |
2,061 | @BootsUK This is a disgusting waste of packaging! https://t.co/YIBf6neEjm | 1 | retail | Negative | anger | 2 | This is a disgusting waste of packaging! |
2,062 | Seriously! Jeez, don’t tap anyone on the shoulder to ask them a question, that’s “rape” �� << clearly an exaggeratio… https://t.co/Rdc2LDLMOZ | 0 | random_tweet | negative | anger | 0 | Seriously! Jeez, don’t tap anyone on the shoulder to ask them a question, that’s “rape” �� << clearly an exaggeratio… |
2,063 | Just graduated from the best school ever! @TAMU #WHOOP #classof2018 https://t.co/tCD8NRCiGi | 0 | random_tweet | Positive | joy | 0 | Just graduated from the best school ever! |
2,064 | @WholeFoods Which of your stores are carrying the new Star Wars Ice Cream? | 0 | retail | Negative | other | 0 | Which of your stores are carrying the new Star Wars Ice Cream? |
2,065 | Are you people taking any action? train 12204 ,G5 . Heating system is not working @RailMinIndia @PiyushGoyalOffc @IRCTC_Ltd @eCateringIRCTC | 1 | transport | Neutral | sadness | 3 | Heating system is not working |
2,066 | Bought me some litecoin. | 0 | random_tweet | Neutral | other | 0 | Bought me some litecoin. |
2,067 | @RailMinIndia train no 12840,coach no S2 all the fans of the coach not running since it departed from mas yesterday. | 1 | transport | Negative | sadness | 1 | train no 12840,coach no S2 all the fans of the coach not running since it departed from mas yesterday. |
2,068 | It's been 11 days since cancellation of my ticket but still no refund. Even complaining to IRCTC is not helping. @PiyushGoyalOffc | 1 | transport | Negative | anger | 2 | It's been 11 days since cancellation of my ticket but still no refund. Even complaining to IRCTC is not helping. |
2,069 | @RailMinIndia travelling in the local train in Chennai from Tambaram to Beach. Fans are switched off completely. Pls take action. | 1 | transport | neutral | sadness | 1 | Fans are switched off completely. Pls take action. |
2,070 | @IRCTC_Ltd used bed sheet in Nagpur CSTM Duronto 2nd AC COACH | 1 | transport | Neutral | sadness | 1 | used bed sheet in Nagpur CSTM Duronto 2nd AC COACH |
2,071 | @RailMinIndia Please clean my coach TRAIN 12781 S3 17 PNR-4439383383 | 1 | transport | neutral | sadness | 1 | Please clean my coach TRAIN 12781 S3 17 PNR-4439383383 |
2,072 | @RailMinIndia Travelling in Purushottam 12802 S9, condition of washroom is pathetic from The source. Plz get it cleaned | 1 | transport | Negative | anger | 2 | Travelling in Purushottam 12802 S9, condition of washroom is pathetic from The source. Plz get it cleaned |
2,073 | @AppleSupport Hi, is there any way to check overall battery health for my iphone 6s plus ? | 0 | electronics | Neutral | other | 0 | Hi, is there any way to check overall battery health for my iphone 6s plus ? |
2,074 | .@AppleSupport check your DMs for questions and concerns. | 0 | electronics | Neutral | other | 0 | check your DMs for questions and concerns. |
2,075 | @AppleSupport not what I want to see after updating the software on my iPad!!! | 1 | electronics | Negative | anger | 2 | not what I want to see after updating the software on my iPad! |
2,076 | @AppleSupport This link helped thanks | 0 | electronics | Positive | joy | 0 | This link helped thanks |
2,077 | @RailMinIndia I got down from Kodambakkam station ten minutes back. | 0 | transport | Neutral | other | 0 | I got down from Kodambakkam station ten minutes back. |
2,078 | @Apple @AppleSupport My #Holiday present from #Apple is a MacBook Air that does not work. #HappyHolidays | 1 | electronics | Positive | other | 3 | My #Holiday present from #Apple is a MacBook Air that does not work. |
2,079 | Iphone battery sucks 11.2.1 @Apple | 1 | electronics | Negative | anger | 2 | Iphone battery sucks 11.2.1 |
2,080 | @Uber_Support Still, no progress being made. Is this your customer satisfaction policy? | 1 | software | Positive | anger | 2 | Still, no progress being made. Is this your customer satisfaction policy? |
2,081 | Hay @applesupport are you guys aware of this issue? Brand new iPhone 8 Plus. Is this just me or what? https://t.co/YNlC6Ckkz4 | 1 | electronics | Neutral | sadness | 1 | are you guys aware of this issue? Brand new iPhone 8 Plus. Is this just me or what? |
2,082 | @Apple First off, my shit only work away from my phone sometimes. Somebody is lying. I want my $500 back. | 1 | electronics | Negative | anger | 3 | Somebody is lying. I want my $500 back. |
2,083 | @AppleSupport how do I unenroll my apple music plan from student status? I'm not a student anymore and can't reverify. | 1 | electronics | Neutral | other | 1 | how do I unenroll my apple music plan from student status? I'm not a student anymore and can't reverify. |
2,084 | I want to downgrade my IOS from 11.2.1 to ios 10 please help @AppleSupport After ios 11 battery has started to drain at lightening speed. | 1 | electronics | negative | sadness | 1 | I want to downgrade my IOS from 11.2.1 to ios 10 please help @AppleSupport After ios 11 battery has started to drain at lightening speed. |
2,085 | Sun is setting, wind is picking up, storms are forecasted ���� In the meantime, it’s a lovely night here in Taupō! https://t.co/nUwzer86Bx | 0 | random_tweet | Positive | joy | 0 | Sun is setting, wind is picking up, storms are forecasted ���� In the meantime, it’s a lovely night here in Taupō! |
2,086 | @Uber cancellation attempts exceeded?!? But then no rides nearby! Wow just wow! | 1 | software | Positive | other | 1 | cancellation attempts exceeded?!? But then no rides nearby! Wow just wow! |
2,087 | How do i view delivery feedback ?@Uber_Support | 0 | software | Neutral | other | 0 | How do i view delivery feedback ? |
2,088 | @Uber_Support Chris.coleman654@gmail.com Just want to view my delivery feedback that's all | 0 | software | Positive | other | 0 | Chris.coleman654@gmail.com Just want to view my delivery feedback that's all |
2,089 | I just ordered taxi. It hasen't even arrived, the money was taken and I was charged for someone else's service. @Uber | 1 | software | Negative | anger | 4 | I just ordered taxi. It hasen't even arrived, the money was taken and I was charged for someone else's service. |
2,090 | Just paid @Uber Rs. 83 because the driver started the trip while 10 minutes away and could not be contacted | 1 | software | Neutral | anger | 2 | Just paid @Uber Rs. 83 because the driver started the trip while 10 minutes away and could not be contacted |
2,091 | I'm unable to use your account @Uber How'd you help me? | 1 | software | neutral | sadness | 3 | I'm unable to use your account @Uber How'd you help me? |
2,092 | @Uber_Support I want Uber to do con call with the driver (my last trip) ASAP | 1 | software | Positive | anger | 3 | I want Uber to do con call with the driver (my last trip) ASAP |
2,093 | Awful service from @Uber_Support Opened door and was going to sit down as the driver decided to drive off because I was going to Clapham! | 1 | software | Negative | anger | 1 | Opened door and was going to sit down as the driver decided to drive off because I was going to Clapham! |
2,094 | Thanks @Uber @Uber_Support for charging my @AmericanExpress card when your drivers cancel my ride. Thank you for charging me twice @Uber | 1 | software | Positive | other | 1 | Thank you for charging me twice |
2,095 | @SpazMcSpazzy No such thing as an excessive shoe collection (says the girl who has overflow from her giant shoe rac… https://t.co/fec0Mtwh0b | 0 | random_reply | Negative | other | 0 | No such thing as an excessive shoe collection (says the girl who has overflow from her giant shoe rac… |
2,096 | @delta trying to reserve a gluten free meal for Monday but website returns error message. Please advise. | 1 | transport | Positive | other | 1 | trying to reserve a gluten free meal for Monday but website returns error message. Please advise. |
2,097 | @virginmedia is VM down in CV37 area? Had nonexistent WiFi today | 1 | services | Neutral | sadness | 1 | is VM down in CV37 area? Had nonexistent WiFi today |
2,098 | @virginmedia error code 4002 keeps coming up on the sky sports app. | 1 | services | Negative | sadness | 2 | error code 4002 keeps coming up on the sky sports app. |
2,099 | @virginmedia No further update and still not working? | 1 | services | Negative | anger | 3 | No further update and still not working? |
2,100 | @asblough Yep! It should send you a notification with your driver’s name and what time they’ll be showing up! | 0 | random_reply | Positive | other | 0 | Yep! It should send you a notification with your driver’s name and what time they’ll be showing up! |
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