| # Concept: Commodity Trading — Variant 23 | |
| (Variant for commodity_trading domain) | |
| ## Priority Levels | |
| 1. **Critical (P1)**: Time-sensitive, perishable, or contractual deadline | |
| - SLA: Ship within 4 hours, deliver within agreed transit time | |
| - Routing: Fastest available, cost secondary | |
| 2. **High (P2)**: Important but with 24-hour buffer | |
| - SLA: Ship within 24 hours | |
| - Routing: Balance speed and cost | |
| 3. **Standard (P3)**: Normal operations | |
| - SLA: Ship within 48 hours | |
| - Routing: Cost-optimized | |
| 4. **Low (P4)**: Non-urgent, can be batched | |
| - SLA: Ship within 5 business days | |
| - Routing: Maximum cost efficiency | |
| ## Automatic Escalation Rules | |
| - P3 becomes P2 if within 48 hours of contractual deadline | |
| - Any shipment with customs hold automatically becomes P1 | |