Concept: Commodity Trading — Variant 32
(Variant for commodity_trading domain)
Priority Levels
- Critical (P1): Time-sensitive, perishable, or contractual deadline
- SLA: Ship within 4 hours, deliver within agreed transit time
- Routing: Fastest available, cost secondary
- High (P2): Important but with 24-hour buffer
- SLA: Ship within 24 hours
- Routing: Balance speed and cost
- Standard (P3): Normal operations
- SLA: Ship within 48 hours
- Routing: Cost-optimized
- Low (P4): Non-urgent, can be batched
- SLA: Ship within 5 business days
- Routing: Maximum cost efficiency
Automatic Escalation Rules
- P3 becomes P2 if within 48 hours of contractual deadline
- Any shipment with customs hold automatically becomes P1