date
timestamp[ns] | company
stringlengths 3
67
| ticker
stringlengths 1
8
| bloomberg_share_id
stringlengths 12
12
| culpability_score
float64 0
1
| complaint_score
float64 -0.77
0.76
| grievance_score
float64 -0.71
0.67
| total_risk_rating
float64 -0.46
0.78
| product
stringclasses 21
values | sub_product
stringclasses 86
values | issue
stringclasses 178
values | sub_issue
stringclasses 271
values | consumer_complaint_narrative
stringlengths 4
32.8k
⌀ | company_public_response
stringclasses 11
values | state
stringclasses 63
values | zip_code
stringlengths 5
5
⌀ | tags
stringclasses 3
values | consumer_consent_provided
stringclasses 4
values | submitted_via
stringclasses 7
values | date_sent_to_company
timestamp[ns] | company_response_to_consumer
stringclasses 8
values | timely_response
stringclasses 2
values | consumer_disputed
stringclasses 2
values | selected_name
stringlengths 3
67
| similarity
float64 0.88
1
|
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
2016-09-27T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.857224
| -0.415999
| 0.240526
| 0.22725
|
Debt collection
|
Auto
|
Disclosure verification of debt
|
Right to dispute notice not received
|
Deville Asst Management this company did not send me a bill or a letter they failed to notify me. The only way i found out about this debt is thru my credit report. And the information they have on XXXX in inaccurate.
| null |
TX
|
78242
|
Older American
|
Consent provided
|
Web
| 2016-10-27T00:00:00
|
Closed with explanation
|
No
|
No
|
riverwalk financial corporation
| 0.994499
|
2016-10-06T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.852212
| -0.173678
| 0.381031
| 0.353188
|
Debt collection
|
Other (i.e. phone, health club, etc.)
|
Disclosure verification of debt
|
Right to dispute notice not received
| null | null |
CO
|
80249
| null |
Consent not provided
|
Web
| 2016-10-06T00:00:00
|
Closed with explanation
|
No
|
No
|
riverwalk financial corporation
| 0.994326
|
2016-10-14T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.851399
| -0.137084
| 0.382168
| 0.365494
|
Debt collection
|
Non-federal student loan
|
Cont'd attempts collect debt not owed
|
Debt is not mine
| null | null |
FL
|
33543
| null |
Consent not provided
|
Web
| 2016-10-14T00:00:00
|
Closed with explanation
|
No
|
No
|
riverwalk financial corporation
| 0.994326
|
2016-10-17T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.990317
| -0.214701
| 0.085621
| 0.287079
|
Student loan
|
Federal student loan servicing
|
Dealing with my lender or servicer
|
Don't agree with fees charged
| null |
Company believes it acted appropriately as authorized by contract or law
|
NC
|
28215
| null |
Consent not provided
|
Web
| 2016-11-28T00:00:00
|
Closed with non-monetary relief
|
No
|
No
|
riverwalk financial corporation
| 0.994326
|
2016-10-21T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.821129
| -0.186863
| -0.14052
| 0.164582
|
Consumer Loan
|
Vehicle loan
|
Managing the loan or lease
| null | null | null |
AZ
|
85635
| null |
Consent not provided
|
Web
| 2016-12-06T00:00:00
|
Closed
|
No
|
No
|
riverwalk financial corporation
| 0.994326
|
2016-10-28T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.857224
| -0.364873
| 0.240526
| 0.244292
|
Debt collection
|
Auto
|
Disclosure verification of debt
|
Right to dispute notice not received
|
Deville Asst Management this company did not send me a letter or bill, they fail to notify me. The only way I found out this debt is thru my credit report. And the information they have on XXXX XXXX is inaccurate.
| null |
TX
|
78242
|
Older American
|
Consent provided
|
Web
| 2016-10-28T00:00:00
|
Closed with explanation
|
No
|
No
|
riverwalk financial corporation
| 0.994499
|
2016-11-02T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.853485
| -0.313625
| -0.022928
| 0.172311
|
Debt collection
|
I do not know
|
Disclosure verification of debt
|
Right to dispute notice not received
| null | null |
PA
|
17872
| null |
Consent not provided
|
Web
| 2016-12-13T00:00:00
|
Closed with explanation
|
No
|
No
|
riverwalk financial corporation
| 0.994326
|
2016-11-07T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.988059
| -0.229075
| 0.117923
| 0.292302
|
Debt collection
|
Credit card
|
Improper contact or sharing of info
|
Talked to a third party about my debt
|
This company is reporting a debt I have no knowledge of and for which I never received a notice of debt from the company as rquired by the Fair Debt Collection Practices Act. Therefore, on XXXX XXXX, 2016, I requested they provide me with info on this debt per certified letter. ( see attached letter ) and they have failed to provide this information. This is a violation of the Fair Debt Collection Practices Act.
|
Company can't verify or dispute the facts in the complaint
|
CA
|
92867
|
Servicemember
|
Consent provided
|
Web
| 2016-11-08T00:00:00
|
Closed
|
Yes
|
Yes
|
riverwalk financial corporation
| 0.994326
|
2016-12-07T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.843768
| -0.200377
| -0.051618
| 0.197258
|
Debt collection
|
I do not know
|
Disclosure verification of debt
|
Not given enough info to verify debt
| null | null |
AZ
|
85201
| null | null |
Referral
| 2016-12-23T00:00:00
|
Closed with explanation
|
Yes
|
No
|
riverwalk financial corporation
| 0.994326
|
2016-12-13T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.990177
| -0.191979
| 0.39444
| 0.397546
|
Debt collection
|
Other (i.e. phone, health club, etc.)
|
Cont'd attempts collect debt not owed
|
Debt is not mine
| null |
Company believes it acted appropriately as authorized by contract or law
|
NY
|
10166
| null | null |
Fax
| 2017-01-17T00:00:00
|
Closed with explanation
|
Yes
|
No
|
riverwalk financial corporation
| 0.994326
|
2016-12-29T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.989525
| -0.256881
| 0.401323
| 0.377989
|
Debt collection
|
Other (i.e. phone, health club, etc.)
|
Cont'd attempts collect debt not owed
|
Debt was paid
| null |
Company believes complaint represents an opportunity for improvement to better serve consumers
|
VA
|
24211
|
Older American
|
Consent not provided
|
Web
| 2016-12-29T00:00:00
|
Closed with explanation
|
No
|
No
|
riverwalk financial corporation
| 0.994326
|
2017-01-05T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.98982
| -0.050112
| 0.226198
| 0.388636
|
Debt collection
|
Auto
|
Disclosure verification of debt
|
Not given enough info to verify debt
|
On the date of XX/XX/XXXX, I sent XXXX XXXX XXXX certified mailing requesting validation under FDCPA, XXXX XXXX XXXX Sec. XXXX XXXX b ) of a debt they bought from XXXX XXXX.
Documents I requested included Letter of Sale or Assignment from the original creditor to XXXX and proof of licensing to collect on a debt in the state of Alabama, and requested that the debt be labeled as " disputed '' with each of the credit bureaus being reported to, all of which the company failed to provide and do in their responding mailing to me.
Before reaching out to XXXX XXXX XXXX, I found the Secretary of XXXX has the company listed as " Dissolved '' as of XX/XX/XXXX, making it illegal to due business in the state of Alabama.
Upon contacting the company, I was informed by a representative, who placed me on hold to speak with his XXXX, that they in fact did not have to provide me with a XXXX of XXXX or XXXX, nor their licensing status.
|
Company disputes the facts presented in the complaint
|
AL
|
364XX
| null |
Consent provided
|
Web
| 2017-01-05T00:00:00
|
Closed with explanation
|
No
|
No
|
riverwalk financial corporation
| 0.994326
|
2017-01-12T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.988962
| -0.225513
| 0.019778
| 0.261076
|
Debt collection
|
I do not know
|
Cont'd attempts collect debt not owed
|
Debt is not mine
| null |
Company believes it acted appropriately as authorized by contract or law
|
IL
|
60406
| null | null |
Phone
| 2017-01-12T00:00:00
|
Closed with explanation
|
No
|
No
|
riverwalk financial corporation
| 0.994326
|
2017-01-13T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.833903
| -0.490966
| 0.102424
| 0.148454
|
Debt collection
|
Auto
|
Communication tactics
|
Called after sent written cease of comm
|
Need to have a letter giving me a chance to try and get a fair amount to pay back, no one has written or call.I understand I took the car back because it was junk, but they need to send me something, I do n't have the money for a large payment, but the car was a lemon.
| null |
GA
|
XXXXX
|
Older American
|
Consent provided
|
Web
| 2017-02-16T00:00:00
|
Closed with explanation
|
No
|
No
|
riverwalk financial corporation
| 0.994326
|
2017-01-19T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.989942
| 0.051845
| 0.30957
| 0.450453
|
Student loan
|
Federal student loan servicing
|
Dealing with my lender or servicer
|
Received bad information about my loan
|
XX/XX/2016 I called XXXX and spoke with XXXX XXXX of XXXX XXXX XXXX ; XXXXXXXXXXXX ; XXXX Direct ; XXXX Fax. He told me that his company works exclusively with the US Dept of Ed ( legitimized himself to me ) to get the word out about a not well marketed program that would lower my payment and forgive my debt entirely in 15 years of payment. I gave him my information so he could " see if my loans qualified. '' This required me to sign a document giving him permission to look at my loans which I did. He was very personable and I repeatedly told him that I was not sure if I wanted to sign up but that the program sounded great. I told him I needed to speak with my husband first before committing to signing up. He also needed my husband 's driver 's license and social security number which I did not have. He told me he definitely needed that information BEFORE he could sign me up and that even then when I did sign up I would have 3 days to cancel. He said he would need to go ahead and get my info to set up my account. He explained that there would be a few months of a lower fee of XXXX and that my new payment for my loans would be XXXX a month with debt forgiveness after so many months of payment. Again I tell him I am not sure yet what I want to do. He calls me and emails several times over the next few days to get the missing financial info. I researched his company and found that no program exists and that they are known for charging large sums of money to do a free consolidation service offered through the Dept of Ed. On the third and fourth business day after we spoke, I sent him emails with a statement saying " I am passing on your deal and I do n't want this service. '' A week later I find charges on my bank statement. I called the guy back. He tells me that it 's too late and that I signed up and he has audio recording to prove it. I told him that I was unaware that he was signing me up even though I was saying to him that I was not sure I wanted to sign up. He says that I signed a promissory note which he walked me through -- I have no recollection of this and remember that the only document I was signing was agreeing to let him see and assess my loans. Now I understand why he cryptically said " You will have three days to cancel when you decide to sign up '' He made it sound like he was giving me information not forcing me into his program. Now I am receiving emails that I have an application for consolidation of my loans with XXXX XXXX. and this company has already charged me XXXX and plans to bill me hundreds of dollars to consolidate or manage my loans ( which i do not want ). Please help me resolve this if possible. Thank you I have attached three emails showing my refusal to the program. I did send the first refusal 3 business days after I spoke with him.
|
Company believes complaint caused principally by actions of third party outside the control or direction of the company
|
TX
|
786XX
| null |
Consent provided
|
Web
| 2017-01-24T00:00:00
|
Closed with explanation
|
No
|
No
|
riverwalk financial corporation
| 0.994326
|
2017-01-20T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.992022
| -0.146636
| 0.287891
| 0.377759
|
Debt collection
|
Credit card
|
Cont'd attempts collect debt not owed
|
Debt was paid
|
I saw that my credit scores dropped. I had a collection from Deville Asset Management on my credit for XXXX stating that it is from XXXX. My account with XXXX was paid in full and closed. This agency is not bonded to collect in my state. They never sent me a statement or letter stating that they are putting anything on my credit. This is a violation of the FDCPA AND THE TEXAS FINANCE CODE
|
Company believes it acted appropriately as authorized by contract or law
|
TX
|
77070
| null |
Consent provided
|
Web
| 2017-01-20T00:00:00
|
Closed with explanation
|
Yes
|
Yes
|
riverwalk financial corporation
| 0.994499
|
2017-02-03T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.99342
| 0.210954
| 0.084141
| 0.429505
|
Student loan
|
Non-federal student loan
|
Dealing with my lender or servicer
|
Don't agree with fees charged
|
Complaint against ; Riverwalk Debt Solutions XXXX XXXX XXXX, TX XXXX Phone : ( XXXX ) XXXX AND XXXX XXXX XXXX XXXX.
XXXX XXXX XXXX, XXXX, TX XXXX Phone : ( XXXX ) XXXX REFERENCE # : XXXX TOTAL BALANCE : {$680.00} Dear Sir/Madam, I had a student loan in default and Riverwalk Debt Solutions contacted me that they could help me refinance it. I agreed and the terms were that I pay a monthly fee of about {$120.00} for a period of nine months and they would help me pay a minimal fee which was income-based. I made about XXXX payments and could n't afford it anymore because I was n't working. During the remaining months, I received no correspondence from them afterwards and the loan refinance was never started. A couple of months later, XXXX decided to help me refinance, which they were able to and I stuck with them.
Now I have a bill from XXXX XXXX XXXX that I still owe Riverwalk Debt Solutions for the remaining months that I did n't pay before they started. Their argument is that even though they were not able to help me refinance my student, I still owe them because it was a contract. I feel scammed now and would need some form of assistance about how to deal with it.
Thanks and looking forward to hearing from your office.
Yours truly,
|
Company believes it acted appropriately as authorized by contract or law
|
MA
|
016XX
| null |
Consent provided
|
Web
| 2017-02-07T00:00:00
|
Closed with monetary relief
|
No
|
No
|
riverwalk financial corporation
| 0.994499
|
2017-02-10T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.855498
| -0.07923
| 0.345554
| 0.373941
|
Debt collection
|
Credit card
|
False statements or representation
|
Attempted to collect wrong amount
| null | null |
NY
|
10028
| null |
Consent not provided
|
Web
| 2017-02-10T00:00:00
|
Closed with non-monetary relief
|
No
|
No
|
riverwalk financial corporation
| 0.994499
|
2017-02-14T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.852855
| -0.187219
| 0.35255
| 0.339395
|
Debt collection
|
Other (i.e. phone, health club, etc.)
|
Disclosure verification of debt
|
Not disclosed as an attempt to collect
| null | null |
WA
|
98208
|
Servicemember
| null |
Phone
| 2017-02-17T00:00:00
|
Closed with explanation
|
No
|
No
|
riverwalk financial corporation
| 0.994326
|
2017-02-14T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.847872
| 0.393529
| 0.266226
| 0.502542
|
Debt collection
|
Credit card
|
Disclosure verification of debt
|
Right to dispute notice not received
|
This company put an old debt beyond the statute of limitations back on my credit report after it had fallen off over a year ago via the original debtor and another collection agency trying to collect on it. They NEVER sent any communication nor called me and allowed me to dispute it. They also lied about the dates and put XXXX XXXX. This debt was from XXXX. I saw it on my credit report via XXXX. They illegally parked an old debt and did it silently. I called and advised them to take it off immediately and advised them it was illegal and I would report them. The lady said she would NOT help me because I raised my voice and told her to take it off, that it was illegal, and an illegal practice. She advised me, she did n't care.
| null |
MO
|
65202
| null |
Consent provided
|
Web
| 2017-02-17T00:00:00
|
Closed with explanation
|
No
|
No
|
riverwalk financial corporation
| 0.994326
|
2017-02-15T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.848855
| -0.56099
| -0.022928
| 0.088312
|
Debt collection
|
I do not know
|
Disclosure verification of debt
|
Right to dispute notice not received
|
I just had this credit collection reported on my report, Have no idea who where or why, my score dropped XXXX points because of this action.
| null |
MA
|
026XX
| null |
Consent provided
|
Web
| 2017-02-15T00:00:00
|
Closed with non-monetary relief
|
No
|
No
|
riverwalk financial corporation
| 0.994326
|
2017-02-15T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.992032
| -0.16346
| 0.244882
| 0.357818
|
Debt collection
|
Credit card
|
Cont'd attempts collect debt not owed
|
Debt is not mine
| null |
Company believes it acted appropriately as authorized by contract or law
|
NJ
|
07676
| null | null |
Phone
| 2017-03-16T00:00:00
|
Closed
|
No
|
No
|
riverwalk financial corporation
| 0.994499
|
2017-02-16T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.853551
| -0.245158
| 0.019778
| 0.20939
|
Debt collection
|
I do not know
|
Cont'd attempts collect debt not owed
|
Debt is not mine
| null | null |
VA
|
23838
| null |
Consent not provided
|
Web
| 2017-02-16T00:00:00
|
Closed with explanation
|
No
|
No
|
riverwalk financial corporation
| 0.994326
|
2017-02-16T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.858117
| 0.339591
| 0.293411
| 0.49704
|
Debt collection
|
Auto
|
Cont'd attempts collect debt not owed
|
Debt was paid
|
We have been harassed by " XXXX XXXX XXXX '' for the past 6 months from a so-called debt that was written off over 8 years ago. They have failed to supply us with any kind of validation letter regarding how much we owe, however, it has recently popped up on both of our credit reports. We want it removed immediately.
| null |
NH
|
032XX
|
Servicemember
|
Consent provided
|
Web
| 2017-02-16T00:00:00
|
Closed with explanation
|
No
|
No
|
riverwalk financial corporation
| 0.994499
|
2017-02-23T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.988816
| -0.302048
| 0.60419
| 0.430319
|
Debt collection
|
Other (i.e. phone, health club, etc.)
|
Communication tactics
|
Threatened to take legal action
|
I received a call at XXXX from an individual working for XXXX at extension # XXXX. To the best of my abilities this is the conversation on the phone.
-XXXX are you aware that your social security number starting with ... and last four digits ... is on a list to pursue legal charges because you did n't pay a debt to XXXX ?
I 'm calling from XXXX, a company that will take you to Court because XXXX is a federal funded bank, not state but federal and since you have not paid your debt you will need to start looking for an attorney.
-What, what are you taking about?
- I am telling you that you will face charges so I suggest that you come up with the $ XXXX ( did n't remember the exact digits ) or you pay immediately {$2500.00}.
-But where are you calling from again and what is your name? I know this debt is on collection - XXXX watch what I do with your social security number.
After that I called numerous times ( about 10 ) to the number recorder on the phone asking the person to give me his name, number and information. He refused and hung up, also told me that I was harassing him, and finally picked up again to tell me that all the messages were being recorded and hang up right afterwards.
I also got in contact with Deville MGNT, which is the company that contracted XXXX and inform them about what has happened. The manager did n't think XXXX said anything inappropriate and in fact, kept telling me that I had to pay the bill and that XXXX had the right to collect my debt.
|
Company believes it acted appropriately as authorized by contract or law
|
CA
|
95608
| null |
Consent provided
|
Web
| 2017-03-26T00:00:00
|
Closed
|
Yes
|
No
|
riverwalk financial corporation
| 0.994326
|
2017-02-23T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.986344
| -0.030282
| 0.306196
| 0.420752
|
Debt collection
|
Federal student loan
|
Improper contact or sharing of info
|
Talked to a third party about my debt
| null |
Company believes it acted appropriately as authorized by contract or law
|
GA
|
31412
| null |
Consent not provided
|
Web
| 2017-02-28T00:00:00
|
Closed with explanation
|
Yes
|
No
|
riverwalk financial corporation
| 0.994326
|
2017-02-28T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.845917
| -0.18764
| 0.403557
| 0.353945
|
Debt collection
|
Credit card
|
False statements or representation
|
Indicated committed crime not paying
|
I had been incarcerated from XXXX until XXXX so there was no way I could pay this debt when it happened. The company that 's trying to get the payments is Deville Asset Management XXXX XXXX XXXX XXXX Texas XXXX phone number XXXX.
| null |
LA
|
70501
| null |
Consent provided
|
Web
| 2017-03-02T00:00:00
|
Closed with explanation
|
No
|
No
|
riverwalk financial corporation
| 0.994326
|
2017-02-28T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.993342
| -0.455029
| 0.295931
| 0.278082
|
Student loan
|
Federal student loan servicing
|
Dealing with my lender or servicer
|
Having problems with customer service
|
On or around the 1st week of XX/XX/XXXX I called XXXX to see if I qualified for the Obama student loan forgiveness program they had advertised about. I was advised they were with the Dept of Education and that I did qualify for the Obama student loan forgiveness program. I was informed I would have to do 5 pymts of {$99.00} then my loan would be forgiven through the Obama student loan forgiveness program. I then made arrangements for the 1st pymt of {$99.00} to be made on XX/XX/XXXX. I received a letter from XXXX XXXX advising that they would be handling my student loans and that my pymts would be XXXX dollars based upon my income. on XX/XX/XXXX I called XXXX because I wanted the last 2 pymts to be processed on XX/XX/XXXX which was the next scheduled pymt date. I spoke with a lady who advised me that they never take ymts or set up any type of pymt plans that they were a student loan advisory company I explained to her this was number I had called and they took my info and set up this plan so that I would be in the Obama student loan forgiveness program and that they had already taken 3 pymts of the 5 she hung up on me. I then called XXXX XXXX and I was informed there is no Obama student loan forgiveness program and that I had been set up on a plan that is income based driven. And that it was fraud that they never heard of RIVERWALK. The representative advised me to do a fraud claim with them which I did why I was on the phone. He also advised me to stop pymts and not to pay anything else to RIVERWALK because it was a scam. I went to my bank and did just that. My bank tried calling the number on my bank statement to inquire about the drafts and where the money went XXXX at my bank was hung upon as well after being told that they had no clue as to what she was talking about on my bank statement it shows as XXXX RIVERWALK XXXX TX XXXX RIVERWALK XXXX. Yet they knew nothing and said they had no clue to what was going on and hung up.
|
Company believes it acted appropriately as authorized by contract or law
|
TN
|
37743
| null |
Consent provided
|
Web
| 2017-03-30T00:00:00
|
Closed with explanation
|
Yes
|
Yes
|
riverwalk financial corporation
| 0.994326
|
2017-03-01T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.988826
| -0.550048
| -0.051618
| 0.129053
|
Debt collection
|
I do not know
|
Disclosure verification of debt
|
Not given enough info to verify debt
|
A collection from DEVILLE MGMT showed up on my credit report. I have not outstanding debt. I tried to contact them but the information on their website is just puts you in a holding pattern and no one answers. Also no communication about the debt just showed up on credit report as mixed CC???
|
Company believes it acted appropriately as authorized by contract or law
|
FL
|
337XX
| null |
Consent provided
|
Web
| 2017-03-06T00:00:00
|
Closed
|
No
|
No
|
riverwalk financial corporation
| 0.994326
|
2017-03-03T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.990698
| -0.133118
| 0.019778
| 0.292453
|
Debt collection
|
I do not know
|
Cont'd attempts collect debt not owed
|
Debt is not mine
|
On XXXX XXXX, 2017 Deville MGMT reported a debt on my credit report in the amount of {$2400.00} and stating the original creditor was XXXX
|
Company believes it acted appropriately as authorized by contract or law
|
CA
|
XXXXX
| null |
Consent provided
|
Web
| 2017-03-15T00:00:00
|
Closed
|
No
|
No
|
riverwalk financial corporation
| 0.994326
|
2017-03-06T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.992596
| -0.192309
| -0.008451
| 0.263945
|
Debt collection
|
I do not know
|
Disclosure verification of debt
|
Not given enough info to verify debt
| null |
Company believes it acted appropriately as authorized by contract or law
|
PA
|
16201
| null |
Consent not provided
|
Web
| 2017-03-08T00:00:00
|
Closed
|
No
|
No
|
riverwalk financial corporation
| 0.994499
|
2017-03-10T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.987208
| -0.102591
| 0.302946
| 0.395854
|
Debt collection
|
Credit card
|
False statements or representation
|
Attempted to collect wrong amount
| null |
Company believes it acted appropriately as authorized by contract or law
|
CA
|
94112
| null |
Consent not provided
|
Web
| 2017-03-10T00:00:00
|
Closed
|
No
|
No
|
riverwalk financial corporation
| 0.994326
|
2017-03-11T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.993237
| -0.167312
| 0.093428
| 0.306451
|
Debt collection
|
I do not know
|
Cont'd attempts collect debt not owed
|
Debt is not mine
| null |
Company believes it acted appropriately as authorized by contract or law
|
HI
|
96817
| null |
Consent not provided
|
Web
| 2017-03-14T00:00:00
|
Closed
|
No
|
No
|
riverwalk financial corporation
| 0.994499
|
2017-03-16T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.991129
| 0.117353
| 0.019778
| 0.376087
|
Debt collection
|
I do not know
|
Cont'd attempts collect debt not owed
|
Debt is not mine
|
A company named Deville Mgmt placed a debt on my XXXX credit report that is not mine. I do not know who this company is, nor have I ever owed such an outstanding amount. The debt listed on my report just showed up as a collections debt yesterday XXXX/XXXX/17 and states that it is from Deville Mgmt with an account number of XXXX, stating that this is the original creditor and the amount is for {$9000.00}.
|
Company believes it acted appropriately as authorized by contract or law
|
PA
|
167XX
| null |
Consent provided
|
Web
| 2017-03-26T00:00:00
|
Closed
|
Yes
|
No
|
riverwalk financial corporation
| 0.994326
|
2017-03-22T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.98914
| -0.141682
| 0.085621
| 0.311026
|
Student loan
|
Federal student loan servicing
|
Dealing with my lender or servicer
|
Don't agree with fees charged
| null |
Company believes it acted appropriately as authorized by contract or law
|
TN
|
37221
| null | null |
Referral
| 2017-03-30T00:00:00
|
Closed with explanation
|
Yes
|
No
|
riverwalk financial corporation
| 0.994326
|
2017-03-24T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.98705
| -0.096634
| 0.019778
| 0.303398
|
Debt collection
|
I do not know
|
Cont'd attempts collect debt not owed
|
Debt is not mine
|
My husband and I ( We are elderly, both XXXX, and often the victim of scams ) keep getting letters from Deville Asset Management LTD that they owe XXXX that does not explain what it 's for, but demanding payment. We have no idea what it is but are very concerned.
|
Company believes it acted appropriately as authorized by contract or law
|
OH
|
44130
|
Older American
|
Consent provided
|
Web
| 2017-03-24T00:00:00
|
Closed
|
Yes
|
No
|
riverwalk financial corporation
| 0.994326
|
2017-03-27T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.987468
| -0.485692
| -0.345958
| 0.05194
|
Credit reporting
| null |
Incorrect information on credit report
|
Account terms
|
I do n't know what this company is and why I owe as much as they reported.
|
Company believes it acted appropriately as authorized by contract or law
|
MO
|
640XX
| null |
Consent provided
|
Web
| 2017-03-27T00:00:00
|
Closed
|
Yes
|
No
|
riverwalk financial corporation
| 0.994326
|
2017-03-27T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.992739
| -0.192681
| -0.008451
| 0.263869
|
Debt collection
|
I do not know
|
Disclosure verification of debt
|
Not given enough info to verify debt
| null |
Company believes it acted appropriately as authorized by contract or law
|
TX
|
77061
| null | null |
Referral
| 2017-03-28T00:00:00
|
Closed
|
Yes
|
No
|
riverwalk financial corporation
| 0.994499
|
2017-03-28T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.991018
| -0.588657
| 0.019778
| 0.140713
|
Debt collection
|
I do not know
|
Cont'd attempts collect debt not owed
|
Debt is not mine
|
Several years ago I was hit with a collection for a similar amount on a XXXX credit card that has been closed since XXXX, and was advised by my bank to ignore their contact attempts because it was a scam. That went away and my credit score went back up.
Starting a few weeks ago I 've been receiving tons of phone calls with no messages left from random numbers.
Here is all the information I have on them. They do not answer the phone so I can not find out anything more.
DEVILLE ASSET MANAGEMENT # XXXX , TX XXXX ( XXXX ) XXXX Placed for collection : XXXX/XXXX/XXXX Responsibility : XXXX Account Type : XXXX Account Loan Type : XXXX Balance : {$3000.00} Date Updated : XXXX/XXXX/XXXX Original Amount : {$3000.00} Original Creditor : XXXX XXXX {$3000.00} XXXX ; Pay Status : XXXX ; Estimated month and year that this item will be removed : XXXX
|
Company believes it acted appropriately as authorized by contract or law
|
CT
|
064XX
| null |
Consent provided
|
Web
| 2017-03-28T00:00:00
|
Closed with explanation
|
Yes
|
No
|
riverwalk financial corporation
| 0.994326
|
2017-03-29T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.985035
| -0.634758
| 0.296965
| 0.215747
|
Debt collection
|
Non-federal student loan
|
Disclosure verification of debt
|
Right to dispute notice not received
|
A collection was placed on my Transunion credit report on XX/XX/2017. It is set to be removed XX/XX/2017, which is odd. I have received no notification from the creditor. I do n't know anything about this debt - whether it is mine, if it 's outside the statute of limitations for reporting, etc.
|
Company believes it acted appropriately as authorized by contract or law
|
IN
|
46235
| null |
Consent provided
|
Web
| 2017-03-29T00:00:00
|
Closed with explanation
|
Yes
|
Yes
|
riverwalk financial corporation
| 0.994326
|
2017-04-08T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.98747
| 0.630789
| 0.039752
| 0.55267
|
Other financial service
|
Debt settlement
|
Disclosures
| null |
I find that this company, Riverwalk Debt Solution, has been fraudulently misrepresenting themselves. They are convincing people with significant loan debt that they can provide services that are not possible. They require the signing of a contract under the pretense of providing a service, and then you soon find out they are incapable or making good on their promises. They have lied to me and are now harassing me for payment for a service they have not and can not provide. I have refused to pay for a service that has not been rendered, and now they are threatening to report me to crediting agencies. They have also attempted to charge my credit card when they were not authorized to do so which I repeatedly stated to them over their official email addresses and ignored. I am filing this complaint because I believe they will try to fraudulently submit claims to crediting agencies.
I have a formal letter providing the specific details of my interactions with them, however given the character count limit I can not include it in the description here. However, I am happy to provide this information upon further questioning to anyone interested or involved in the resolution process.
|
Company believes it acted appropriately as authorized by contract or law
|
NY
|
10456
| null |
Consent provided
|
Web
| 2017-04-08T00:00:00
|
Closed with non-monetary relief
|
No
|
No
|
riverwalk financial corporation
| 0.994326
|
2017-04-10T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.99099
| -0.38936
| 0.019778
| 0.207136
|
Debt collection
|
I do not know
|
Cont'd attempts collect debt not owed
|
Debt is not mine
|
I saw a debt collection on my credit report for the amount of {$2700.00} from Deville Asset Management. I called the company and was told it was a XXXX XXXX XXXX Credit Card. I told them I have never had a XXXX XXXX XXXX Credit Card. They said that it was me and it would negatively affect my credit report until I paid. XXXX said I could pay {$2500.00} right then, but that was the last time she could offer that. I said I ca n't do that, and would n't or debt I did not make. They called my place of work and my cell phone, were disrespectful, and threatening. I called back later with my father, and they again said the same thing. We called XXXX XXXX XXXX , and they could not find my social linked to any account, closed or not. I called back Deville, They gave me an account number, and said XXXX XXXX XXXX could n't find it because they had. So we called back XXXX XXXX XXXX , and gave them the account number. They said that account does not belong to XXXX XXXX XXXX , we have no record of it or you in our system. and we can look back 10 years. We would be able to see if it was in collections. We then called back with XXXX XXXX XXXX on the line, when the XXXX XXXX XXXX XXXX said that this call with be monitored and recorded, Deville said that the account had been flagged, and the debt collection was being stopped. This is a scam company, and they were trying to steal close to {$3000.00} from me. They should be in jail.
|
Company believes it acted appropriately as authorized by contract or law
|
FL
|
33446
| null |
Consent provided
|
Web
| 2017-04-10T00:00:00
|
Closed with explanation
|
No
|
No
|
riverwalk financial corporation
| 0.994326
|
2017-04-13T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.992149
| -0.175717
| -0.008451
| 0.269327
|
Debt collection
|
I do not know
|
Disclosure verification of debt
|
Not given enough info to verify debt
| null |
Company believes the complaint is the result of a misunderstanding
|
FL
|
33634
| null |
Consent not provided
|
Web
| 2017-04-13T00:00:00
|
Closed with explanation
|
No
|
No
|
riverwalk financial corporation
| 0.994499
|
2017-04-14T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.843531
| -0.177193
| 0.175195
| 0.280511
|
Debt collection
|
Auto
|
Disclosure verification of debt
|
Right to dispute notice not received
| null | null |
TX
|
78664
|
Servicemember
|
Consent not provided
|
Web
| 2017-04-14T00:00:00
|
Closed with explanation
|
No
|
No
|
riverwalk financial corporation
| 0.994326
|
2017-04-14T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.989309
| 0.318633
| 0.203966
| 0.503969
|
Student loan
|
Non-federal student loan
|
Getting a loan
|
Can't qualify for a loan
|
I 'm former student of XXXX college XXXX XXXX CA XXXX. After this campus closer they have handover lender to collect XXXX loans to one lending company XXXX amount of {$3300.00}. And I have start to paying my outstanding amount with them in monthly basis. And in the meantime another lending company Deville Asset management reached to to my credit reports and they do the collection in my XXXX credits.
I spoke to them and they promise to remove my collection from my credit reports. But nothing happened yet. I have reported to XXXX and still under investigation. I need to take out my collection from my credit report and increase my credits score.
|
Company believes the complaint is the result of a misunderstanding
|
CA
|
91406
| null |
Consent provided
|
Web
| 2017-04-14T00:00:00
|
Closed with explanation
|
No
|
No
|
riverwalk financial corporation
| 0.994326
|
2017-04-14T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.799321
| -0.548288
| -0.131054
| 0.039993
|
Consumer Loan
|
Vehicle loan
|
Managing the loan or lease
| null |
A newly opened collections account on my credit report appeared by this company as of last month without my knowledge. I never received anything by mail, telephone or email regarding this. I sent them an email to attempt to get a Validation of Debt Letter sent to me and while searching and investigating the company online, seen they are notorious for not responding to consumer requests on these types of issue 's.
| null |
AR
|
72704
| null |
Consent provided
|
Web
| 2017-04-17T00:00:00
|
Closed with explanation
|
No
|
No
|
riverwalk financial corporation
| 0.994326
|
2017-04-15T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.989082
| -0.45282
| 0.019778
| 0.185347
|
Debt collection
|
I do not know
|
Cont'd attempts collect debt not owed
|
Debt is not mine
|
Never received a letter, bill, or phone call from listed original creditor: XXXX XXXX XXXX XXXX XXXX . Yet this morning XXXX / XXXX / XXXX XXXX XXXX alreted me that a new account was placed on my report. I check it out and I have a new deb collection fro m Deville Mgmt. it states original open date is XXXX XXXX . I never conducted business or have ever heard of XXXX XXXX XXXX XXXX in XXXX XXXX . This is a fraudulent company, name, and there is no contact info for this original creditor. furthermore deville mgmt. did n't send correspondence neither, they just reported this on my credit and ruined it.
|
Company believes the complaint is the result of a misunderstanding
|
CA
|
91354
| null |
Consent provided
|
Web
| 2017-04-17T00:00:00
|
Closed with explanation
|
No
|
No
|
riverwalk financial corporation
| 0.994326
|
2017-04-17T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.843196
| -0.365237
| -0.231832
| 0.082043
|
Credit reporting
| null |
Incorrect information on credit report
|
Information is not mine
| null | null |
CA
|
91345
| null |
Consent not provided
|
Web
| 2017-04-17T00:00:00
|
Closed with explanation
|
No
|
No
|
riverwalk financial corporation
| 0.994326
|
2017-04-18T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.990022
| -0.192247
| 0.019778
| 0.272518
|
Debt collection
|
I do not know
|
Cont'd attempts collect debt not owed
|
Debt is not mine
| null |
Company believes it acted appropriately as authorized by contract or law
|
WA
|
98225
| null |
Consent not provided
|
Web
| 2017-04-18T00:00:00
|
Closed with explanation
|
No
|
No
|
riverwalk financial corporation
| 0.994326
|
2017-04-18T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.849579
| -0.424829
| 0.175195
| 0.199981
|
Debt collection
|
Auto
|
Disclosure verification of debt
|
Right to dispute notice not received
|
The company DEVILLE ASSET MANAGEMENT are seriously violating the FCRA. They took a charged off account that was closed and added an ok payment status on my credit report on XX/ 2016. They then closed the account on XXXX /2 016. Next, t hey removed the ok status from XXXX 2016 an d added an ok status for XXXX 2016. Th e n changed the whole history from charge off to failure to pay. I 've ever did business with Deville Asset Management company and I do n't think it is fair for them to dama ge my credit like they are doing. I have asked them to verify the debt and they never did. This is what they did when I asked them to verify this so called debt! And I gave them ov er 30 days. They did not respond in a timely manner
| null |
OH
|
45417
| null |
Consent provided
|
Web
| 2017-04-18T00:00:00
|
Closed with explanation
|
No
|
No
|
riverwalk financial corporation
| 0.994326
|
2017-04-26T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.834116
| -0.508405
| 0.082758
| 0.136157
|
Credit reporting, credit repair services, or other personal consumer reports
|
Credit reporting
|
Incorrect information on your report
|
Account information incorrect
|
Hello, On or around the date of XXXX XXXX , 2017 , I received a notice from my credit report monitoring company th at Deville Asset Management had placed an account on my file with a balance of XXXX . I have not received any documentation or debt validation from Deville Asset Management nor have I received any phone calls stating that this debt belonged to me. I have also submitted a letter to XXXX to have this item removed. I have been researching this company and I have found out that they are NOT BONDED with the State of Texas therefore they are unable to collect on this debt. This item must be removed from my credit reports.
I also have documentation from the Secretary of State website showing this company is not bonded in the state of Texas
| null |
TX
|
76111
| null |
Consent provided
|
Web
| 2017-04-26T00:00:00
|
Closed with explanation
|
No
| null |
riverwalk financial corporation
| 0.994326
|
2017-04-27T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.981215
| -0.253317
| -0.061454
| 0.222148
|
Credit reporting, credit repair services, or other personal consumer reports
|
Credit reporting
|
Incorrect information on your report
|
Account status incorrect
|
XXXX XXXX closed my account on XXXX XXXX , XXXX with a charged off status and balance remaining. It showed this status with XXXX but on XXXX showed the account was still open. After disputing for inaccuracies with XXXX in XXXX XXXX , XXXX XXXX removed the account completely from XXXX . When I got an updated report in XXXX XXXX from both credit bureaus, a XXXX party agency showed up on XXXX by the name of Deville Asset Management, but not on XXXX . Now while I understand that a lot of times creditors report to one Bureau b ut not the other, or sometimes the information might not show up identical on each report, if a creditor has " closed '' the account, then that means it is closed. Not half open-half closed. It is either closed, or it is n't. I am also under the impression XXXX XXXX may have " sold '' my debt, but did n't do so for nearly 3 years, until I " stirred the pot '' with the XXXX inaccuracy dispute.
|
Company believes complaint caused principally by actions of third party outside the control or direction of the company
|
AR
|
XXXXX
| null |
Consent provided
|
Web
| 2017-05-10T00:00:00
|
Closed with explanation
|
Yes
| null |
riverwalk financial corporation
| 0.994326
|
2017-05-01T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.988449
| -0.32683
| -0.048745
| 0.204291
|
Debt collection
|
I do not know
|
Attempts to collect debt not owed
|
Debt is not yours
|
On XXXX / XXXX / 2017 , I received an alert indicating that there had been changes to my credit report. I logged into my credit tracking account and found that this company by the name o f Deville Asset Management had placed an alleged account on my credit reports. I have never heard of this company prior to XXXX / XXXX / 2017 . On that same day, XXXX / XXXX / 2017 , I filed a BBB complaint, the company responded, and I sent an official letter of dispute around XXXX / XXXX / 2017 which Deville Asset Management s igned for on XXXX / XXXX / 2017 . Sometime in XXXX /2017, I received communication from Deville Asset Management which poi nts to this account being time barred and null and void as they did not provide proof of the legitimacy of this alleged account. Around XXXX / XXXX / 2017 , I again responded to Deville Asset advising them of the fact that they did not include proof that this account is valid and requested that they have this alleged account removed from my credit reports immediately. Deville Asset Management signe d for this letter on XXXX / XXXX / 2017 , and up to now this time barred, null and void account is still on my credit reports.
|
Company disputes the facts presented in the complaint
|
GA
|
30328
| null |
Consent provided
|
Web
| 2017-05-01T00:00:00
|
Closed with explanation
|
Yes
| null |
riverwalk financial corporation
| 0.994326
|
2017-05-06T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.974027
| -0.116972
| 0.384391
| 0.413815
|
Debt collection
|
Auto debt
|
Attempts to collect debt not owed
|
Debt is not yours
| null |
Company believes complaint caused principally by actions of third party outside the control or direction of the company
|
NY
|
11362
| null |
Consent not provided
|
Web
| 2017-05-06T00:00:00
|
Closed with explanation
|
Yes
| null |
riverwalk financial corporation
| 0.994326
|
2017-05-09T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.847949
| -0.61348
| -0.048745
| 0.061908
|
Debt collection
|
I do not know
|
Attempts to collect debt not owed
|
Debt is not yours
|
this company popped on my credit report. i called the company and kept going straight to voicemail and no one ever answers. it states the account was opened on XXXX XXXX XXXX and I did not open an account on this date for this type of balance with anyone. this company have stolen my identity. after reviewing this company on websites, there are numerous people they have done this to trying to collect money and is a fraudulent account on credit reports.
| null |
TX
|
77489
| null |
Consent provided
|
Web
| 2017-05-19T00:00:00
|
Closed with explanation
|
No
| null |
riverwalk financial corporation
| 0.994326
|
2017-05-12T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.988416
| -0.157756
| -0.048745
| 0.260638
|
Debt collection
|
I do not know
|
Attempts to collect debt not owed
|
Debt is not yours
| null |
Company disputes the facts presented in the complaint
|
CA
|
93535
| null |
Consent not provided
|
Web
| 2017-05-12T00:00:00
|
Closed with explanation
|
Yes
| null |
riverwalk financial corporation
| 0.994326
|
2017-05-12T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.844553
| 0.020914
| -0.026951
| 0.279505
|
Credit reporting, credit repair services, or other personal consumer reports
|
Credit reporting
|
Incorrect information on your report
|
Account status incorrect
|
XXXX XXXX XXXX " reaged '' an existing debt I had with XXXX on a repossessed vehicle. They are showing that the repossession happened this year when it was in fact years ago. I have had no contact with this company, nor have I agreed to pay anything towards this debt so the account legally can not have the clock restarted, so to speak.
| null |
TX
|
77469
| null |
Consent provided
|
Web
| 2017-05-14T00:00:00
|
Closed with explanation
|
No
| null |
riverwalk financial corporation
| 0.994499
|
2017-05-15T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.846953
| -0.586373
| 0.166401
| 0.142327
|
Debt collection
|
I do not know
|
False statements or representation
|
Attempted to collect wrong amount
|
I called the number I found on my credit report and it just played music for XXXX minutes. ( Collection to Deville Management # XXXX {$1800.00} XXXX ) I have no record of this debt. I have no idea where it came from or what it 's for. I can not contact anyone to find out more information. I have no documentation to send you, because I 've never received any.
|
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
IN
|
46221
| null |
Consent provided
|
Web
| 2017-05-24T00:00:00
|
Closed with explanation
|
No
| null |
riverwalk financial corporation
| 0.994326
|
2017-05-15T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.751106
| -0.209664
| 0.290317
| 0.277253
|
Debt collection
|
Auto debt
|
Took or threatened to take negative or legal action
|
Threatened or suggested your credit would be damaged
|
I recently dealt with XXXX XXXX removing information from all XXXX credit agencies which they followed however the sold my contrac t to Deville asset management who are not bonded in the state of texas to collect debt so i ask that this be removed from all XXXX credit agencies as well or uf bonded and just not updated on the state of texas sec please send me copy.
| null |
TX
|
75771
| null |
Consent provided
|
Web
| 2017-05-15T00:00:00
|
Closed with explanation
|
No
| null |
riverwalk financial corporation
| 0.994326
|
2017-05-16T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.827891
| -0.551856
| 0.296155
| 0.19073
|
Debt collection
|
Auto debt
|
False statements or representation
|
Indicated you were committing crime by not paying debt
|
I had a agent call me from Deville Asset Management t o tell me that a complaint had been filed in their legal office and that I needed to take action or they would have to escalate matters.
| null |
AR
|
72015
| null |
Consent provided
|
Web
| 2017-05-16T00:00:00
|
Closed with explanation
|
No
| null |
riverwalk financial corporation
| 0.994326
|
2017-05-20T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.84602
| -0.390802
| -0.048745
| 0.135491
|
Debt collection
|
I do not know
|
Attempts to collect debt not owed
|
Debt is not yours
|
On XXXX / XXXX / XXXX I, checked my credit report. I found that a debt in the amount of {$6100.00} was added to my account from " XXXX XXXX XXXX '' in XXXX XXXX , XXXX . When I checked this debtor, I found out that it was for a now-defunct XXXX XXXX , which I did attend ( in XXXX ) , but I did not owe any money to as I strictly used federal funded loans, and no other loans for my education. I find it more than suspicious that I owed nothing to XXXX XXXX at all when I left in XXXX or in any years, until this cropped up on my credit report in XXXX . There was no debt owed to this school in any amount of money and now DEVILLE ASSET MANAGEMENT loc ated at XXXX XXXX XXXX , XXXX , TX is on my credit report as the collection agency in charge of this so-called debt. his company is ruining my credit score with this bogus and unsubstatinated claim that I owe them a debt. There have been no attempts to contact me in order to validate the debt and I 'm sick of this garbage.
| null |
TX
|
78216
| null |
Consent provided
|
Web
| 2017-05-20T00:00:00
|
Closed with explanation
|
No
| null |
riverwalk financial corporation
| 0.994326
|
2017-05-24T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.842276
| -0.30724
| 0.140062
| 0.225033
|
Debt collection
|
Other debt
|
Written notification about debt
|
Didn't receive notice of right to dispute
| null |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
NY
|
11234
| null | null |
Postal mail
| 2017-06-05T00:00:00
|
Closed with explanation
|
No
| null |
riverwalk financial corporation
| 0.994326
|
2017-06-02T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.986289
| -0.16907
| -0.455498
| 0.120573
|
Debt collection
|
I do not know
|
Written notification about debt
|
Didn't receive enough information to verify debt
| null |
Company believes it acted appropriately as authorized by contract or law
|
FL
|
33604
| null |
Consent not provided
|
Web
| 2017-06-02T00:00:00
|
Closed with explanation
|
No
| null |
riverwalk financial corporation
| 0.994326
|
2017-06-07T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.826832
| -0.14501
| 0.134212
| 0.272011
|
Credit reporting, credit repair services, or other personal consumer reports
|
Credit reporting
|
Incorrect information on your report
|
Old information reappears or never goes away
| null |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
NJ
|
08101
| null |
Consent not provided
|
Web
| 2017-06-07T00:00:00
|
Closed with explanation
|
No
| null |
riverwalk financial corporation
| 0.994326
|
2017-06-08T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.843755
| -0.248036
| -0.321719
| 0.091333
|
Debt collection
|
I do not know
|
Written notification about debt
|
Didn't receive notice of right to dispute
| null |
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
GA
|
30316
| null |
Consent not provided
|
Web
| 2017-06-08T00:00:00
|
Closed with explanation
|
No
| null |
riverwalk financial corporation
| 0.994326
|
2017-06-15T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.988696
| -0.130279
| 0.34255
| 0.400322
|
Debt collection
|
Other debt
|
Attempts to collect debt not owed
|
Debt is not yours
| null |
Company believes it acted appropriately as authorized by contract or law
|
CO
|
80228
| null |
Consent not provided
|
Web
| 2017-06-15T00:00:00
|
Closed with explanation
|
No
| null |
riverwalk financial corporation
| 0.994326
|
2017-06-18T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.845097
| -0.392591
| -0.048745
| 0.134587
|
Debt collection
|
I do not know
|
Attempts to collect debt not owed
|
Debt is not yours
|
I just checked XXXX XXXX on XXXX XXXX , 2017 and a collection from a debt collector is there with an original debtor I have never heard of or have ever been in anyway associated with. I ca n't even figure out who they both are and what the debt represents. It seems that this is happening to many other consumers. This is the info I have : DEVILLE MGMT COLLECTIO N/CHARGE-OFF Status Type : Other Date Reported : XXXX XXXX , 2017 Payment Status : Collection/Charge-off Account Status : Derogatory Amount Past Due : Not Reported Account Details Original Lender : XXXX XXXX XXXX XXXX Account Number : XXXX Account Type : Not Reported Responsibility : Individual Credit Limit : Not Reported Highest Balance : {$2400.00} Payment Details : Amount Past Due Not Reported Date of Last Payment : Not Reported Monthly Payment : Not Provided Payment Frequency : Not Reported Lender Info : XXXX XXXX XXXX XXXX , TX XXXX ( XXXX ) XXXX Remarks : Placed for collection.
|
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
TN
|
373XX
| null |
Consent provided
|
Web
| 2017-06-19T00:00:00
|
Closed with explanation
|
No
| null |
riverwalk financial corporation
| 0.994326
|
2017-06-19T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.854761
| -0.578581
| 0.324858
| 0.200346
|
Debt collection
|
Credit card debt
|
Attempts to collect debt not owed
|
Debt is not yours
|
I just got a copy of my credit report and noticed a collection account from Deville Management reporting to the credit bureau XXXX . The account on the credit report is XXXX . I called them at the telephone number listed on the report at XXXX ; they told me they gave the account to another agency to try and collect. A representative gave me a telephone number, I called the 1st number ( XXXX ) its an apartment complex, I calle d Deville Management a 2nd time they gave me another number XXXX , they said they do not have any account for me, I calle d Deville a 3rd time they gave me another number XXXX I called them and they do not have the account. I called Deville a 3rd time and asked them what is going on, they can not give me an answer. They told me it i XXXX XXXX XXXX XXXX XXXX account, but I have not had a XXXX XXXX XXXX account in over 10 years, I would like this account removed from my credit bureau because apparently these companies purchase debts and do not have correct information. This is not my account, I do not remember having a XXXX XXXX XXXX credit card..
|
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
FL
|
33404
| null |
Consent provided
|
Web
| 2017-06-19T00:00:00
|
Closed with explanation
|
No
| null |
riverwalk financial corporation
| 0.994499
|
2017-06-24T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.978399
| -0.659465
| -0.061453
| 0.085827
|
Credit reporting, credit repair services, or other personal consumer reports
|
Credit reporting
|
Incorrect information on your report
|
Account status incorrect
|
I had just pulled my Credit Report and had saw DEVILLE MGMT was reported on XX/XX/XXXX. I am not sure why it is now showing up when this has been resolved and paid in full. I have enclosed the letter I have received in XX/XX/XXXXsaying this was paid in full
|
Company believes it acted appropriately as authorized by contract or law
|
CO
|
80911
| null |
Consent provided
|
Web
| 2017-07-03T00:00:00
|
Closed with explanation
|
No
| null |
riverwalk financial corporation
| 0.994326
|
2017-07-01T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.976679
| -0.443076
| 0.379557
| 0.304387
|
Debt collection
|
Auto debt
|
False statements or representation
|
Attempted to collect wrong amount
|
I do not have a contract with this company.
|
Company believes it acted appropriately as authorized by contract or law
|
GA
|
30016
| null |
Consent provided
|
Web
| 2017-07-02T00:00:00
|
Closed with explanation
|
No
| null |
riverwalk financial corporation
| 0.994326
|
2017-07-01T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.976322
| -0.520862
| -0.670623
| -0.071721
|
Credit card or prepaid card
|
Store credit card
|
Problem with a purchase shown on your statement
|
Card was charged for something you did not purchase with the card
|
XXXX claimed that I received a package that was mailed to the wrong address. I informed them that I did not receive the merchandise and I did not live at the incorrect address. They stated that they would mail me a dispute form. I never received the dispute form and I attempted to get it sent to me again. It did not come to me. I have been disputing this charge for at least 3 years. I can provide my address to the reporting agency to show I did not live at the address mentioned. They can investigate if I knew those people at that address if they choose and they will find me innocent. This has caused me grief and hurt my credit for years. All I wanted was my charges to be removed for STOLEN merchandise. I now want all {$640.00} in charges and history removed from my credit report now. Deville Asset Management, can you show me a signed slip that I received the merchandise, if you do, I bet it does n't match any of my signature types. This is completely unfair and embarrassing.
|
Company disputes the facts presented in the complaint
|
TX
|
77084
| null |
Consent provided
|
Web
| 2017-07-07T00:00:00
|
Closed with explanation
|
No
| null |
riverwalk financial corporation
| 0.994326
|
2017-07-03T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.844339
| -0.21266
| -0.048745
| 0.194311
|
Debt collection
|
I do not know
|
Attempts to collect debt not owed
|
Debt is not yours
| null | null | null | null | null | null |
Phone
| 2017-07-03T00:00:00
|
Closed with explanation
|
No
| null |
riverwalk financial corporation
| 0.994326
|
2017-07-11T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.986965
| -0.015899
| 0.431145
| 0.467404
|
Debt collection
|
Auto debt
|
False statements or representation
|
Attempted to collect wrong amount
|
I was a cosigner on my husband car that was almost 3 years ago I communicated with debt collectors before they removed it off my account which was with XXXX XXXX also the car was given back to the people without a hassle and all of a sudden these people Deville Mgmt for XXXX which they said it was open on XXXX XXXX , 2017 which is false information and have my critic messed up I am trying to get my life in order trying to get things together and I feel like these people is purposely trying to tell him tear me down it is really stressful so my life and me trying to change is a woman growing from a young lady I just want to do was write in life and I 'm constantly being not down for days that was n't me all I want is things to be done correctly and not falsely accused on my behalf could you please help me sincerely XXXX So my life and me trying to change is a woman growing from a young lady I just want to do was write in life and I 'm constantly being not down for days that was n't me all I want is things to be done correctly and not falsely accused on my behalf could you please help me sincerely XXXX XXXX
|
Company believes it acted appropriately as authorized by contract or law
|
LA
|
70461
| null |
Consent provided
|
Web
| 2017-07-12T00:00:00
|
Closed with explanation
|
No
| null |
riverwalk financial corporation
| 0.994499
|
2017-07-17T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.986598
| -0.10554
| 0.422363
| 0.434474
|
Debt collection
|
Auto debt
|
Attempts to collect debt not owed
|
Debt is not yours
| null |
Company believes it acted appropriately as authorized by contract or law
|
TX
|
76116
| null |
Consent not provided
|
Web
| 2017-07-17T00:00:00
|
Closed with explanation
|
No
| null |
riverwalk financial corporation
| 0.994499
|
2017-07-19T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.984498
| 0.050716
| 0.290317
| 0.441844
|
Debt collection
|
Auto debt
|
Took or threatened to take negative or legal action
|
Threatened or suggested your credit would be damaged
| null |
Company believes it acted appropriately as authorized by contract or law
|
GA
|
30224
|
Servicemember
|
Consent not provided
|
Web
| 2017-07-19T00:00:00
|
Closed with explanation
|
No
| null |
riverwalk financial corporation
| 0.994326
|
2017-07-19T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.991002
| -0.422081
| 0.430905
| 0.333275
|
Debt collection
|
Private student loan debt
|
False statements or representation
|
Told you not to respond to a lawsuit they filed against you
|
I received a voicemail from XXXX XXXX. XXXX stated, " XXXX XXXX, our office received a very serious legal complaint that is associated with your social and the attorney on staff is needing to know your involvement with case # ( case number ). You will be speaking to XXXX XXXX ( sp? ) at XXXX. As of XXXX central standard time tomorrow morning, which will be XX/XX/XXXX ( although this call was made on XX/XX/XXXX, so this was likely an error on XXXX 's part ) a decision will be rendered and your documents will be forward ( sic ) to XXXX County. My number again is XXXX. '' At that point I called XXXX. A woman answered the phone and said " Processing, can I have your case number? '' I asked her for her name. She did not give me her name and said, " I need your claim number. '' I asked her for the name of the company she was with. She did not give me her company name and instead said, " I ca n't tell you anything without your case number. '' I told her that federal and state regulations required her to tell me who I was speaking with if this was an attempt to collect a debt. She suddenly knew my name ( I 'm assuming from a caller ID match on her side ) and forwarded my call without giving me any information about who I was talking to, what the company name was, or if this was a debt collection attempt. At that point, a man picked up the line and identified himself as XXXX. I asked XXXX what company he worked for. He said that he did n't need to tell me. I said that he did because state and federal regulations required that he tell me. He laughed and placed me on hold. When he came back he said that the company 's name was XXXX. I asked him to spell it, but he refused. I informed him that, thus far, nobody at his company had performed their debt collection attempt according to regulations if this was even a debt collection attempt. He yelled that, " You are in no position to bargain because your wages are going to be garnished, '' and then hung up the phone. At that point, I tried calling back XXXX, but every time someone picked up the phone they either hung up the line immediately or transferred me to a voicemail box that did not even have a name associated with it. So, I was left to assume what this message I was left by XXXX XXXX was about. I looked up my credit report and saw an old debt that this call might have been about because, to this point, nobody had even told me what the debt was, how much it was, or anything that I could use to verify if this was even valid. I decided to call the number listed on my credit report. The company named on the credit report was XXXX XXXX XXXX. I spoke with a helpful woman named XXXX who listened to exactly what I went through with XXXX. She even verified what I owed, what the account had been, and everything I needed to validate that this was a genuine item that needed my attention. She put me on hold for a while so she could go discuss everything I had told her with someone. When she came back she told me that I needed to go through XXXX to settle my debt. I asked if I could just settle through her because she had treated me like a human being and I would rather just deal with her since she was already on the line with me ; but she said that XXXX had the account at this point and XXXX XXXX XXXX used XXXX for this purpose. So she told me to call XXXX at XXXX and ask to speak to a manager. I called XXXX at XXXX and a woman answered the phone saying, " XXXX, how may I help you? '' I asked to be transferred to a manager, as instructed by XXXX. She transferred my call to a voicemail box that had a man 's voice, but the man did not state his name or position. So I called back XXXX at XXXX and the same woman picked up. I told her that I had just spoken with XXXX XXXX XXXX and wanted to speak with someone regarding settlement of a debt. She transferred me to a woman named XXXX. I will admit that XXXX was a nice person who treated me with respect and was very forthcoming about the situation. There was no talk of legal proceedings, garnishments, or anything. I was starting to have my doubts about whether those initial statements left on the voicemail message from XXXX XXXX were even truthful. After XXXX and I verified the debt and details of it, I told her that I wanted to settle the debt. XXXX calculated a settlement amount and we reached a mutually beneficial agreement to resolve the debt. However, despite how well XXXX performed as an ethical and reasonable debt collector, I felt that it was necessary to file this complaint with the CFPB because the initial practices of XXXX were not very ethical or humane and quite possibly illegal.
|
Company believes complaint represents an opportunity for improvement to better serve consumers
|
CA
|
91607
| null |
Consent provided
|
Web
| 2017-07-19T00:00:00
|
Closed with explanation
|
No
| null |
riverwalk financial corporation
| 0.994499
|
2017-07-20T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.983851
| -0.09508
| 0.48855
| 0.459107
|
Debt collection
|
Private student loan debt
|
Took or threatened to take negative or legal action
|
Threatened to sue you for very old debt
|
This is regarding a private student loan from XXXX XXXX that was taken out more than 4-5 years ago, which is beyond the statue of limitations for a private student loan that was not secured by the federal government. I received a voicemail from XXXX XXXX. XXXX stated, " XXXX XXXX, our office received a very serious legal complaint that is associated with your social and the attorney on staff is needing to know your involvement with case # ( case number ). You will be speaking to XXXX XXXX ( XXXX ) at XXXX. As of XXXX central standard time tomorrow morning, which will be XX/XX/XXXX ( although this call was made on XX/XX/XXXX, so this was likely an error on XXXX 's part ) a decision will be rendered and your documents will be forward ( sic ) to X County. My number again is XXXX XXXX. '' At that point I called XXXX. A woman answered the phone and said " Processing, can I have your case number? '' I asked her for her name. She did not give me her name and said, " I need your claim number. '' I asked her for the name of the company she was with. She did not give me her company name and instead said, " I ca n't tell you anything without your case number. '' I told her that federal and state regulations required her to tell me who I was speaking with if this was an attempt to collect a debt. She suddenly knew my name ( I 'm assuming from a caller ID match on her side ) and forwarded my call without giving me any information about who I was talking to, what the company name was, or if this was a debt collection attempt. At that point, a man picked up the line and identified himself as XXXX. I asked XXXX what company he worked for. He said that he did n't need to tell me. I said that he did because state and federal regulations required that he tell me. He laughed and placed me on hold. When he came back he said that the company 's name was XXXX. I asked him to spell it, but he refused. I informed him that, thus far, nobody at his company had performed their debt collection attempt according to regulations if this was even a debt collection attempt. He yelled that, " You are in no position to bargain because your wages are going to be garnished, '' and then hung up the phone. At that point, I tried calling back XXXX, but every time someone picked up the phone they either hung up the line immediately or transferred me to a voicemail box that did not even have a name associated with it. So, I was left to assume what this message I was left by XXXX XXXX was about. I looked up my credit report and saw an old debt that this call might have been about because, to this point, nobody had even told me what the debt was, how much it was, or anything that I could use to verify if this was even valid. I decided to call the number listed on my credit report. The company named on the credit report was XXXX XXXX XXXX. I spoke with a helpful woman named XXXX who listened to exactly what I went through with XXXX. She even verified what I owed, what the account had been, and everything I needed to validate that this was a genuine item that needed my attention. She put me on hold for a while so she could go discuss everything I had told her with someone. When she came back she told me that I needed to go through XXXX to settle my debt. I asked if I could just settle through her because she had treated me like a human being and I would rather just deal with her since she was already on the line with me ; but she said that XXXX had the account at this point and XXXX XXXX XXXX used XXXX for this purpose. So she told me to call XXXX at XXXX and ask to speak to a manager. I called XXXX at XXXX and a woman answered the phone saying, " XXXX, how may I help you? '' I asked to be transferred to a manager, as instructed by XXXX. She transferred my call to a voicemail box that had a man 's voice, but the man did not state his name or position. So I called back XXXX at XXXX and the same woman picked up. I told her that I had just spoken with XXXX XXXX XXXX and wanted to speak with someone regarding settlement of a debt. She transferred me to a woman named XXXX. I will admit that XXXX was a nice person who treated me with respect and was very forthcoming about the situation. There was no talk of legal proceedings, garnishments, or anything. I was starting to have my doubts about whether those initial statements left on the voicemail message from XXXX XXXX were even truthful. After XXXX and I verified the debt and details of it, I told her that I wanted to settle the debt. XXXX calculated a settlement amount and we reached a mutually beneficial agreement to resolve the debt. However, despite how well XXXX performed as an ethical and reasonable debt collector, I felt that it was necessary to file this complaint with the CFPB because the initial practices of XXXX were not very ethical or humane and quite possibly illegal. In addition, how is XXXX able to collect on a private student loan debt that has gone past the 4-5 year statue of limitations? I finished my degree program in XX/XX/XXXX and it 's XX/XX/XXXX. That is 9 years. The loan was taken out before that time. It has been 10+ years at this point since that XXXX XXXX XXXX was taken out.
|
Company believes complaint represents an opportunity for improvement to better serve consumers
|
CA
|
91607
| null |
Consent provided
|
Web
| 2017-12-30T00:00:00
|
Closed with explanation
|
No
| null |
riverwalk financial corporation
| 0.994326
|
2017-07-26T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.990699
| -0.137472
| 0.494171
| 0.449132
|
Debt collection
|
Credit card debt
|
Took or threatened to take negative or legal action
|
Threatened to sue you for very old debt
|
Under the new law effective XXXX XXXX, 2017 any public record data must include name and address as well as DOB or SSN in order to appear in your credit file. The credit bureau has not updated this information and per the new law the debts listed do not include this information and should be deleted from my credit report.
|
Company believes it acted appropriately as authorized by contract or law
|
GA
|
30528
| null |
Consent provided
|
Web
| 2017-07-26T00:00:00
|
Closed with explanation
|
No
| null |
riverwalk financial corporation
| 0.994499
|
2017-07-28T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.809122
| 0.376081
| 0.384391
| 0.523198
|
Debt collection
|
Auto debt
|
Attempts to collect debt not owed
|
Debt is not yours
|
DEVILLE ASSET MANAGEMENT XXXX XXXX XXXX XXXX, TX XXXX ( XXXX ) XXXX XXXX is trying to collect a debt on behalf of XXXX. I do not owe this debt. They refuse to listen to me regarding this. The amount they say I owe is XXXX.
| null |
TX
|
77021
| null |
Consent provided
|
Web
| 2017-07-28T00:00:00
|
Closed with explanation
|
No
| null |
riverwalk financial corporation
| 0.994326
|
2017-08-02T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.851686
| -0.437578
| 0.324858
| 0.246322
|
Debt collection
|
Credit card debt
|
Attempts to collect debt not owed
|
Debt is not yours
|
I check my credit often because I 'm monitoring it cuz planning to purchase a home by the end of the year. Just recently got married. So i was looking through XXXX XXXX through XXXX XXXX XXXX XXXX noticed Deville on my credit report. I did n't recognized the name so decided to contact them. Spoke to a XXXX XXXX and asked her what is this all about. And she told me it 's a credit card through XXXX that was opened back on 2004. It did n't dawn on me till later that why would this show up now if it 's been opened for that long. Never did I get any letters from them.
|
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
CA
|
90620
|
Servicemember
|
Consent provided
|
Web
| 2017-08-02T00:00:00
|
Closed with explanation
|
No
| null |
riverwalk financial corporation
| 0.994499
|
2017-08-03T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.800609
| 0.157881
| 0.384391
| 0.447627
|
Debt collection
|
Auto debt
|
Attempts to collect debt not owed
|
Debt is not yours
|
Deville Assets Management is currently reporting on a debt, in the amount of {$8900.00}, to the credit bureaus. This is inaccurate. The debt has been verified and it belongs to XXXX XXXX. Deville Asset Management does not own the debt. I have a contract with XXXX and not Deville Assets Management.
|
Company has responded to the consumer and the CFPB and chooses not to provide a public response
|
TX
|
76116
| null |
Consent provided
|
Web
| 2017-08-03T00:00:00
|
Closed with explanation
|
No
| null |
riverwalk financial corporation
| 0.994326
|
2017-08-11T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.986305
| -0.121181
| 0.402873
| 0.422665
|
Debt collection
|
Private student loan debt
|
Attempts to collect debt not owed
|
Debt is not yours
| null |
Company disputes the facts presented in the complaint
|
VA
|
22304
| null |
Consent not provided
|
Web
| 2017-08-11T00:00:00
|
Closed with explanation
|
No
| null |
riverwalk financial corporation
| 0.994326
|
2017-08-16T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.849955
| -0.241887
| -0.461567
| 0.048834
|
Debt collection
|
I do not know
|
Written notification about debt
|
Didn't receive enough information to verify debt
| null | null |
LA
|
70127
| null |
Consent not provided
|
Web
| 2017-08-16T00:00:00
|
Closed with explanation
|
Yes
| null |
riverwalk financial corporation
| 0.994499
|
2017-08-16T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.983173
| 0.49465
| 0.422363
| 0.633395
|
Debt collection
|
Auto debt
|
Attempts to collect debt not owed
|
Debt is not yours
|
I have a collection account listed on my credit reports by a debt collection agency, Deville Asset Management, collecting on behalf of XXXX. Deville Asset Management is not license to collect in the state of Texas. Therefore I am disputing to have this collection account removed.
|
Company disputes the facts presented in the complaint
|
TX
|
76116
| null |
Consent provided
|
Web
| 2017-08-16T00:00:00
|
Closed with explanation
|
Yes
| null |
riverwalk financial corporation
| 0.994499
|
2017-08-17T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.987368
| -0.172178
| -0.455498
| 0.119897
|
Debt collection
|
I do not know
|
Written notification about debt
|
Didn't receive enough information to verify debt
| null |
Company believes it acted appropriately as authorized by contract or law
|
AK
|
99502
|
Servicemember
|
Consent not provided
|
Web
| 2017-08-23T00:00:00
|
Closed with explanation
|
Yes
| null |
riverwalk financial corporation
| 0.994326
|
2017-08-21T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.97558
| -0.027961
| -0.017206
| 0.310138
|
Credit reporting, credit repair services, or other personal consumer reports
|
Credit reporting
|
Problem with a credit reporting company's investigation into an existing problem
|
Their investigation did not fix an error on your report
|
Deville asset management company is currently showing on my credit report. I have never been contacted by this company either by phone or mail in any attempt to collect a debt. This company is not licensed in the state of North Carolina to collect a debt. I 've tried to contact this company with no response. I would like this company removed from my credit report.
|
Company believes it acted appropriately as authorized by contract or law
|
NC
|
28262
| null |
Consent provided
|
Web
| 2017-08-21T00:00:00
|
Closed with explanation
|
No
| null |
riverwalk financial corporation
| 0.994326
|
2017-08-27T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.975578
| -0.359786
| -0.061454
| 0.18478
|
Credit reporting, credit repair services, or other personal consumer reports
|
Credit reporting
|
Incorrect information on your report
|
Account status incorrect
|
Unknown company contacted my phone on XXXX XXXX 2017. Informed me of a debt they allegedlu purchased from a company namedx XXXX XXXX I had no information about. They did not have valid contact information so I provided my address to send me proof of agreement, proof of right to collect, and payment history to show proof of amount they are claiming is owed. 3 days later the account popped up on my credit bureau. The information provided on credit bureau do not provide the information requested and my complaint is that under the FDCPA law my rights to validate the validity of thhe debt was violated. I am XXXX and awaiting a XXXX and XXXX XXXX. I do n't have the energy to fight for my rights or the finances to to just pay something I do n't feel I owe. I am being bullied by this company who refuses to correct this issue I am experiencing. I want this derogatory information removed due to wrongful tactics and I want to be given a fair chance to understand what this is by validating this account according to my rights. The company is in direct Violation of FCRA fair credit reporting act. ( Using the credit bureau as a eay to strong arm a consumer )
|
Company believes it acted appropriately as authorized by contract or law
|
LA
|
70043
| null |
Consent provided
|
Web
| 2017-08-28T00:00:00
|
Closed with explanation
|
No
| null |
riverwalk financial corporation
| 0.994326
|
2017-09-07T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.987935
| -0.318862
| 0.443302
| 0.370792
|
Debt collection
|
Other debt
|
False statements or representation
|
Attempted to collect wrong amount
|
I reviewed my credit report in XX/XX/XXXX and noticed collection accounts that I do not recall. Therefore, I sent a validation letter requesting additional information to Deville Mgmt. I am requesting the send me an explanation and copies of any papers that show I agreed to pay what they say I owe. They claim I owe them {$540.00}. This letter was sent XX/XX/XXXX and I have not received a response to date.
|
Company believes it acted appropriately as authorized by contract or law
|
TX
|
78207
| null |
Consent provided
|
Web
| 2017-09-07T00:00:00
|
Closed with explanation
|
No
| null |
riverwalk financial corporation
| 0.994326
|
2017-09-16T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.978999
| 0.000981
| -0.061454
| 0.306176
|
Credit reporting, credit repair services, or other personal consumer reports
|
Credit reporting
|
Incorrect information on your report
|
Account status incorrect
|
I paid off or settled with XXXX XXXX XXXX back on XX/XX/2017. I made a total amount of payments for {$860.00}. XX/XX/2017 was when they recieved my last payment and according to the letter they sent me dated XX/XX/2017, I have a balance of {$0.00}. I owe them nothing, {$0.00}. However, XXXX according to them XXXX states I still owe them {$590.00} was of XX/XX/2017, which is inaccurate. I have already disputed this twice with XXXX and even faxed them the letter I have directly from XXXX XXXX XXXX that my balance actually with them is {$0.00}. XXXX and XXXX XXXX XXXX need to update my credit report accordingly to reflect the balance owed as {$0.00}.
|
Company believes it acted appropriately as authorized by contract or law
|
MA
|
02740
| null |
Consent provided
|
Web
| 2017-09-16T00:00:00
|
Closed with explanation
|
No
| null |
riverwalk financial corporation
| 0.994326
|
2017-09-17T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.849141
| -0.256134
| 0.140062
| 0.244356
|
Debt collection
|
Other debt
|
Written notification about debt
|
Didn't receive notice of right to dispute
| null | null |
MD
|
20746
| null |
Consent not provided
|
Web
| 2017-09-17T00:00:00
|
Closed with explanation
|
No
| null |
riverwalk financial corporation
| 0.994326
|
2017-09-26T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.984384
| -0.229874
| -0.321719
| 0.144263
|
Debt collection
|
I do not know
|
Written notification about debt
|
Didn't receive notice of right to dispute
|
On XX/XX/XXXX XXXX XXXX XXXX was placed on my XXXX Credit report 3 times for the amount of {$530.00} each time. I have called the company and requested a debt validation letter and also XXXX XXXX XXXX XXXX XXXX XXXX also sent out a request to have a debt validation letter sent on XXXX which has been 56 days ago I have n't received anything by mail or received any phone calls from this company with the information I requested. I 've also disputed this with XXXX and a fraud alert has been placed on my account.
|
Company believes it acted appropriately as authorized by contract or law
|
LA
|
711XX
| null |
Consent provided
|
Web
| 2017-09-26T00:00:00
|
Closed with explanation
|
No
| null |
riverwalk financial corporation
| 0.994326
|
2017-09-30T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.848747
| -0.199771
| -0.05138
| 0.199199
|
Debt collection
|
Other debt
|
Written notification about debt
|
Didn't receive enough information to verify debt
| null | null |
GA
|
30564
|
Servicemember
|
Consent not provided
|
Web
| 2017-09-30T00:00:00
|
Closed with explanation
|
No
| null |
riverwalk financial corporation
| 0.994326
|
2017-10-05T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.975572
| 0.310742
| 0.064542
| 0.450286
|
Credit reporting, credit repair services, or other personal consumer reports
|
Credit reporting
|
Incorrect information on your report
|
Information belongs to someone else
|
I do not have a signed contract nor any contract with Deville Asset Management. I have never done business with this company. I am not liable for collection from this debt from XXXX XXXX. I am not responsible for this debt with Deville Asset Management.
|
Company believes it acted appropriately as authorized by contract or law
|
TX
|
777XX
| null |
Consent provided
|
Web
| 2017-10-05T00:00:00
|
Closed with explanation
|
No
| null |
riverwalk financial corporation
| 0.994326
|
2017-10-06T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.77842
| -0.36111
| 0.290317
| 0.235875
|
Debt collection
|
Auto debt
|
Took or threatened to take negative or legal action
|
Threatened or suggested your credit would be damaged
|
XXXX XXXX XXXX is not bonded in the state of texas so im asking that this be removed from all 3 reporting credit agencies.
| null |
TX
|
757XX
| null |
Consent provided
|
Web
| 2017-10-06T00:00:00
|
Closed with explanation
|
No
| null |
riverwalk financial corporation
| 0.994326
|
2017-10-09T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.983248
| 0.05523
| 0.020753
| 0.353077
|
Debt collection
|
Auto debt
|
Written notification about debt
|
Didn't receive enough information to verify debt
|
*Mailed a letter requesting the information below and only provided the information attached to the complaint.
1.Agreement with your client that authorizes you to collect on this alleged debt.
2.Agreement that bears signature of the alleged debtor wherein he promises to pay the creditor.
3.Complete payment history on this account so as to prove that the debt amount you wish to collect is correct.
XXXX. Provide proof of license and bonded to collect in the state of Illinois.
|
Company believes it acted appropriately as authorized by contract or law
|
IL
|
60643
| null |
Consent provided
|
Web
| 2017-10-09T00:00:00
|
Closed with explanation
|
No
| null |
riverwalk financial corporation
| 0.994326
|
2017-10-10T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.982588
| -0.112777
| 0.082758
| 0.317523
|
Credit reporting, credit repair services, or other personal consumer reports
|
Credit reporting
|
Incorrect information on your report
|
Account information incorrect
|
I found an entry on my credit report with XXXX that claimed a collection report by XXXX XXXX XXXX XXXX owed to XXXX Colleges in the amount of {$130.00}. The date opened was XXXX/XXXX/XXXX. This does not make any sense since I have never owed XXXX XXXX any money and even if I did, no attempt was made to collect in the first place.
I disputed this with XXXX but they would not remove it. XXXX XXXX is of no help since they will not even talk to me. I feel that based on the history of XXXX and the fact they are unresponsive to this fraudulent claim, this item needs to be removed from my credit report. Thank you.
|
Company believes it acted appropriately as authorized by contract or law
|
WA
|
98133
| null |
Consent provided
|
Web
| 2017-10-19T00:00:00
|
Closed with explanation
|
No
| null |
riverwalk financial corporation
| 0.994326
|
2017-10-12T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.97539
| 0.041056
| 0.064542
| 0.360329
|
Credit reporting, credit repair services, or other personal consumer reports
|
Credit reporting
|
Incorrect information on your report
|
Information belongs to someone else
|
cra and hiippa violation sent police report please remove hippa and cra violation
|
Company believes it acted appropriately as authorized by contract or law
|
TX
|
77449
| null |
Consent provided
|
Web
| 2017-10-12T00:00:00
|
Closed with explanation
|
No
| null |
riverwalk financial corporation
| 0.994326
|
2017-11-02T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.98684
| -0.590537
| -0.321719
| 0.024861
|
Debt collection
|
I do not know
|
Written notification about debt
|
Didn't receive notice of right to dispute
|
I received a notification from the Credit Bureaus that the Company Deville Asset Management has flagged my accounts for collection. I never received any letters with any chance to verify this. I disputed this company earlier this year for failing to provide my signature proving that I owe them anything. They also removed this from my report. I received a notice on XXXX XXXX, 2017 which I will attach. They have violated the FCRA on reinsertion, and have also failed to provide me with any proof that I have business with their company.
|
Company believes it acted appropriately as authorized by contract or law
|
OH
|
45417
| null |
Consent provided
|
Web
| 2017-11-07T00:00:00
|
Closed with explanation
|
No
| null |
riverwalk financial corporation
| 0.994326
|
2017-11-02T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.985167
| -0.124633
| -0.048745
| 0.270596
|
Debt collection
|
I do not know
|
Attempts to collect debt not owed
|
Debt is not yours
| null |
Company believes it acted appropriately as authorized by contract or law
|
SC
|
29485
| null |
Consent not provided
|
Web
| 2017-11-02T00:00:00
|
Closed with explanation
|
No
| null |
riverwalk financial corporation
| 0.994326
|
2017-11-03T00:00:00
|
riverwalk financial corporation
|
1976598D
|
BBG014MBHQZ7
| 0.985759
| -0.260658
| -0.455498
| 0.089868
|
Debt collection
|
I do not know
|
Written notification about debt
|
Didn't receive enough information to verify debt
| null |
Company believes it acted appropriately as authorized by contract or law
|
MD
|
20732
| null | null |
Postal mail
| 2017-11-08T00:00:00
|
Closed with explanation
|
No
| null |
riverwalk financial corporation
| 0.994326
|
Subsets and Splits
No community queries yet
The top public SQL queries from the community will appear here once available.