text stringlengths 32 158 | label stringclasses 16 values |
|---|---|
My account was supposed to be frozen, but it's still active and I'm getting billed. | INCORRECTLY_CHARGED |
I cancelled my subscription a week ago and yet I got charged today. Why? | INCORRECTLY_CHARGED |
I've tried calling customer service multiple times and no one can help me. Please assist me. | INCORRECTLY_CHARGED |
The charge from last night is incorrect. Can you please correct it? | INCORRECTLY_CHARGED |
I was charged after I cancelled, which is ridiculous. Fix this for me! | INCORRECTLY_CHARGED |
My subscription was supposed to be cancelled, but your system failed. Now I'm getting billed again. | INCORRECTLY_CHARGED |
I've been trying to get a refund for weeks and nothing has happened. Help me! | INCORRECTLY_CHARGED |
I cancelled my account and then got charged again. This is frustrating. | INCORRECTLY_CHARGED |
Why did your team fail to cancel my account? I'm still getting charged! | INCORRECTLY_CHARGED |
The reversal didn't go through and now I'm getting charged twice. Fix it! | INCORRECTLY_CHARGED |
I was charged after cancelling, which is not right. Can you help me? | INCORRECTLY_CHARGED |
My subscription ended, but I'm still being billed. What's going on? | INCORRECTLY_CHARGED |
I've been charged multiple times and I need someone to fix this. | INCORRECTLY_CHARGED |
Can you please cancel my account again? I don't want to be charged anymore. | INCORRECTLY_CHARGED |
The charge from last night is incorrect. Please reverse it. | INCORRECTLY_CHARGED |
I was supposed to get a refund, but nothing happened. Help me! | INCORRECTLY_CHARGED |
My subscription was cancelled, but your system failed and now I'm getting billed. | INCORRECTLY_CHARGED |
Why am I still being charged after I told your team to stop? | INCORRECTLY_CHARGED |
I need help with the multiple charges that keep happening. Please assist me. | INCORRECTLY_CHARGED |
The reversal didn't go through. Now I'm getting charged twice. Help! | INCORRECTLY_CHARGED |
My account was supposed to be frozen, but it's still active and I'm getting billed. | INCORRECTLY_CHARGED |
Can you please correct this charge? It's incorrect. | INCORRECTLY_CHARGED |
I've tried everything to get a refund, but nothing has worked. Please help me. | INCORRECTLY_CHARGED |
I cancelled my subscription and then got charged again. This is not right. | INCORRECTLY_CHARGED |
Why did your team fail to cancel my account? I'm still getting charged! | INCORRECTLY_CHARGED |
The reversal failed and now I'm getting charged twice. Fix this for me! | INCORRECTLY_CHARGED |
I was charged after cancelling, which is ridiculous. Help me with this! | INCORRECTLY_CHARGED |
My subscription ended, but I'm still being billed. What's going on? | INCORRECTLY_CHARGED |
Can you please help me with the multiple charges that keep happening? | INCORRECTLY_CHARGED |
Hi, I'm reaching out because I lost access to my account and I'm wondering if I can get the old lower rate back. I was really happy with the previous pricing. | REQUESTING_OLD_LOWER_RATES |
I've been a loyal customer for 3 years and I feel like I got screwed when I lost my password. Can you please help me get the original rate? | REQUESTING_OLD_LOWER_RATES |
Hi support, I had to reset my password and now I'm being charged more than before. Is there any way to go back to the old rate? | REQUESTING_OLD_LOWER_RATES |
I've been using your service for years and never missed a payment. Now that I lost access, I'm being charged more? That's not fair. | REQUESTING_OLD_LOWER_RATES |
Can you please help me resolve this issue? I was quoted a lower price originally and now it's not honoring that. | REQUESTING_OLD_LOWER_RATES |
I'm really disappointed that I had to reset my password and now I'm being charged the higher rate. Can we find a solution? | REQUESTING_OLD_LOWER_RATES |
I've tried to log in multiple times, but it keeps saying my account is inactive. Please help me get back to the original rate. | REQUESTING_OLD_LOWER_RATES |
Hi support, I'm having trouble logging in after resetting my password. Can you please assist me with getting the old rate? | REQUESTING_OLD_LOWER_RATES |
I'm trying to understand why I'm being charged more now that I lost access. Can someone explain this to me? | REQUESTING_OLD_LOWER_RATES |
I was quoted a lower price when I signed up and now it's not honoring that. Please help me resolve this issue. | REQUESTING_OLD_LOWER_RATES |
I've been using your service for years, never missed a payment. Now that I lost access, I'm being charged more? That's not fair. | REQUESTING_OLD_LOWER_RATES |
Can you please help me get back to the original rate? I was really happy with the previous pricing. | REQUESTING_OLD_LOWER_RATES |
I'm trying to understand why my account is inactive. Can someone assist me with getting back to the old rate? | REQUESTING_OLD_LOWER_RATES |
I've tried contacting your support team before, but no one could help me. Please can you assist me with this issue? | REQUESTING_OLD_LOWER_RATES |
I've been a loyal customer and I feel like I got screwed when I lost my password. Can you please help me get the original rate? | REQUESTING_OLD_LOWER_RATES |
Can you please explain why I'm being charged more now that I lost access? I was quoted a lower price originally. | REQUESTING_OLD_LOWER_RATES |
I'm trying to understand why my account is inactive after resetting my password. Please assist me with getting back to the old rate. | REQUESTING_OLD_LOWER_RATES |
I've been using your service for years, never missed a payment. Now that I lost access, I'm being charged more? | REQUESTING_OLD_LOWER_RATES |
I was really happy with the previous pricing and now it's not honoring that. Can you please help me get back to the original rate? | REQUESTING_OLD_LOWER_RATES |
Can someone assist me with getting back to the old rate? I've been trying to log in multiple times. | REQUESTING_OLD_LOWER_RATES |
I've tried contacting your support team before, but no one could help me. Please can you assist me with this issue? I'm really frustrated. | REQUESTING_OLD_LOWER_RATES |
I was quoted a lower price when I signed up and now it's not honoring that. Please help me resolve this issue. | REQUESTING_OLD_LOWER_RATES |
Can you please explain why my account is inactive after resetting my password? | REQUESTING_OLD_LOWER_RATES |
I've been using your service for years, never missed a payment. Now that I lost access, I'm being charged more? That's ridiculous. | REQUESTING_OLD_LOWER_RATES |
I was really happy with the previous pricing and now it's not honoring that. Can someone assist me with getting back to the old rate? | REQUESTING_OLD_LOWER_RATES |
Can you please help me get back to the original rate? I've been trying to log in multiple times but keep getting an error message. | REQUESTING_OLD_LOWER_RATES |
I'm really frustrated that I had to reset my password and now I'm being charged more than before. Can we find a solution? | REQUESTING_OLD_LOWER_RATES |
I was quoted a lower price originally and now it's not honoring that. Please help me resolve this issue. | REQUESTING_OLD_LOWER_RATES |
Can you please assist me with getting back to the old rate? I've been trying to log in multiple times but keep getting an error message. | REQUESTING_OLD_LOWER_RATES |
I've tried contacting your support team before, but no one could help me. Please can you assist me with this issue? | REQUESTING_OLD_LOWER_RATES |
I was really happy with the previous pricing and now it's not honoring that. Can someone assist me with getting back to the old rate? | REQUESTING_OLD_LOWER_RATES |
Can you please explain why my account is inactive after resetting my password? I've been trying to log in multiple times. | REQUESTING_OLD_LOWER_RATES |
I've been using your service for years, never missed a payment. Now that I lost access, I'm being charged more? That's not fair. | REQUESTING_OLD_LOWER_RATES |
I was quoted a lower price when I signed up and now it's not honoring that. Please help me resolve this issue? | REQUESTING_OLD_LOWER_RATES |
Can you please assist me with getting back to the old rate? I've been trying to log in multiple times but keep getting an error message. | REQUESTING_OLD_LOWER_RATES |
I'm really frustrated that I had to reset my password and now I'm being charged more than before. Can we find a solution? | REQUESTING_OLD_LOWER_RATES |
I was quoted a lower price originally and now it's not honoring that. Please help me resolve this issue? | REQUESTING_OLD_LOWER_RATES |
Can you please explain why my account is inactive after resetting my password? I've been trying to log in multiple times. | REQUESTING_OLD_LOWER_RATES |
I've tried contacting your support team before, but no one could help me. Please can you assist me with this issue? | REQUESTING_OLD_LOWER_RATES |
I was really happy with the previous pricing and now it's not honoring that. Can someone assist me with getting back to the old rate? | REQUESTING_OLD_LOWER_RATES |
Can you please help me get back to the original rate? I've been trying to log in multiple times but keep getting an error message. | REQUESTING_OLD_LOWER_RATES |
I'm really frustrated that I had to reset my password and now I'm being charged more than before. Can we find a solution? | REQUESTING_OLD_LOWER_RATES |
I was quoted a lower price when I signed up and now it's not honoring that. Please help me resolve this issue? | REQUESTING_OLD_LOWER_RATES |
Can you please assist me with getting back to the old rate? I've been trying to log in multiple times but keep getting an error message. | REQUESTING_OLD_LOWER_RATES |
I've tried contacting your support team before, but no one could help me. Please can you assist me with this issue? | REQUESTING_OLD_LOWER_RATES |
I was really happy with the previous pricing and now it's not honoring that. Can someone assist me with getting back to the old rate? | REQUESTING_OLD_LOWER_RATES |
Hi, I just finished my trial and was wondering what the monthly charge will be if I decide to continue? | REQUESTING_PAYMENT_DETAILS_POST_TRIAL_EXPIRY |
I'm trying to decide whether to keep my subscription or not. Can you please share the payment details with me? | REQUESTING_PAYMENT_DETAILS_POST_TRIAL_EXPIRY |
Just signed up for a free trial and now it's over. What's the price point looking like for a subscription? | REQUESTING_PAYMENT_DETAILS_POST_TRIAL_EXPIRY |
Hi, can someone help me understand what I'll be paying each month if I upgrade to a paid plan? | REQUESTING_PAYMENT_DETAILS_POST_TRIAL_EXPIRY |
What's the best way to pay for my subscription? Do you accept credit cards or PayPal? | REQUESTING_PAYMENT_DETAILS_POST_TRIAL_EXPIRY |
I'm considering upgrading but need to know more about the pricing. Can you share some details with me? | REQUESTING_PAYMENT_DETAILS_POST_TRIAL_EXPIRY |
Just ended my trial and was hoping you could clarify what the monthly charge would be. | REQUESTING_PAYMENT_DETAILS_POST_TRIAL_EXPIRY |
Hi, I'm trying to decide if I want to keep my subscription going. What's the payment plan like? | REQUESTING_PAYMENT_DETAILS_POST_TRIAL_EXPIRY |
What are the options for paying for a subscription? Is it monthly or yearly? | REQUESTING_PAYMENT_DETAILS_POST_TRIAL_EXPIRY |
I just finished my free trial and now I'm wondering how much it costs each month. | REQUESTING_PAYMENT_DETAILS_POST_TRIAL_EXPIRY |
Can you please tell me what I'll be paying every month if I decide to continue with the service? | REQUESTING_PAYMENT_DETAILS_POST_TRIAL_EXPIRY |
Just signed up for a paid plan, but I need more information on payment methods. Can you help me? | REQUESTING_PAYMENT_DETAILS_POST_TRIAL_EXPIRY |
What's the cheapest way to pay for my subscription? Do you have any promotions or discounts? | REQUESTING_PAYMENT_DETAILS_POST_TRIAL_EXPIRY |
I'm trying to figure out how much it costs each month to keep my subscription active. | REQUESTING_PAYMENT_DETAILS_POST_TRIAL_EXPIRY |
Hi, can someone explain the pricing structure for a paid plan? Is it monthly or yearly? | REQUESTING_PAYMENT_DETAILS_POST_TRIAL_EXPIRY |
Just ended my trial and was hoping you could provide more information on payment details. | REQUESTING_PAYMENT_DETAILS_POST_TRIAL_EXPIRY |
What are the options for paying for a paid plan? Can I pay by check or bank transfer? | REQUESTING_PAYMENT_DETAILS_POST_TRIAL_EXPIRY |
I'm trying to decide whether to keep my subscription going. What's the price point looking like? | REQUESTING_PAYMENT_DETAILS_POST_TRIAL_EXPIRY |
Can you please share some information on how much it costs each month to continue with the service? | REQUESTING_PAYMENT_DETAILS_POST_TRIAL_EXPIRY |
Just signed up for a free trial and was hoping you could clarify what the monthly charge would be. | REQUESTING_PAYMENT_DETAILS_POST_TRIAL_EXPIRY |
Hi, I need more information on payment methods before I decide to keep my subscription going. | REQUESTING_PAYMENT_DETAILS_POST_TRIAL_EXPIRY |
What's the best way to pay for a subscription? Do you accept cryptocurrencies like Bitcoin? | REQUESTING_PAYMENT_DETAILS_POST_TRIAL_EXPIRY |
I'm trying to figure out how much it costs each month to keep my subscription active and paid. | REQUESTING_PAYMENT_DETAILS_POST_TRIAL_EXPIRY |
Just ended my trial and was wondering if there are any discounts or promotions available. | REQUESTING_PAYMENT_DETAILS_POST_TRIAL_EXPIRY |
Can someone help me understand what I'll be paying each month if I decide to continue with the service? | REQUESTING_PAYMENT_DETAILS_POST_TRIAL_EXPIRY |
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