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[1790.22 --> 1793.22] and someone would buy a new computer and they'd want a data transfer. |
[1793.22 --> 1798.22] And I'd try to, because I tried to be at least somewhat honest, I would try to explain to them |
[1798.22 --> 1802.22] this is pretty easy to do on your own, but if they wanted it anyways, sure, whatever, sounds |
[1802.22 --> 1803.22] good. |
[1803.22 --> 1806.22] And you go to do it and then you have to tell them that they can't bring any of their programs. |
[1806.22 --> 1807.22] It's strange. |
[1807.22 --> 1808.22] And there's just that kind of, yeah. |
[1808.22 --> 1813.22] That's a 20 minute conversation and there's like this ratio where like as the customer |
[1813.22 --> 1814.22] is older, the conversation is longer. |
[1814.22 --> 1815.22] Yeah. |
[1815.22 --> 1816.22] Yeah. |
[1816.22 --> 1820.22] And then you have to explain, well, you have to remember your own wifi password and you'll |
[1820.22 --> 1821.22] have to do this and that. |
[1821.22 --> 1825.22] Because we do data recovery and sometimes we can recover it to where you can do a, you |
[1825.22 --> 1828.22] can use migration assistant when they get all their programs. |
[1828.22 --> 1831.22] And sometimes you can't and I'm just copying your data folder from here to here. |
[1831.22 --> 1835.22] And a lot of people, even if I explain to them, you have to reinstall your programs, your |
[1835.22 --> 1836.22] settings will not be the same. |
[1836.22 --> 1839.22] When they show up, they go, where's my stuff? |
[1839.22 --> 1840.22] Yeah. |
[1840.22 --> 1841.22] Wait, it's all in this folder? |
[1841.22 --> 1843.22] I'm like, yeah, your music is in the music folder. |
[1843.22 --> 1845.22] Okay, but where's the library? |
[1845.22 --> 1847.22] I don't have my library. |
[1847.22 --> 1848.22] And it's like, well, no, it's in there. |
[1848.22 --> 1849.22] You just got a lot of Byteam. |
[1849.22 --> 1851.22] He's like, I don't want a lot of Byteam. |
[1851.22 --> 1856.22] And it's just, I mean, yeah, I've had people actually break down with tears because they |
[1856.22 --> 1857.22] didn't remember their email password. |
[1857.22 --> 1858.22] Yeah, yeah, yeah. |
[1858.22 --> 1860.22] And the email password was in the, I'm like, I can't get you that. |
[1860.22 --> 1861.22] It's like, what am I doing? |
[1861.22 --> 1862.22] Yeah. |
[1862.22 --> 1867.22] And the email password's an interesting one too because one of the biggest things is, |
[1867.22 --> 1872.22] is like, they won't have a password manager, they won't have written their passwords down, |
[1872.22 --> 1875.22] which I guess that's good, but they won't know how to log into anything. |
[1875.22 --> 1876.22] Yeah. |
[1876.22 --> 1877.22] And it's just like, ooh. |
[1877.22 --> 1878.22] It's painful. |
[1878.22 --> 1880.22] Carrying those sessions over would be super nice. |
[1880.22 --> 1884.22] Yeah, what they're paying for is not fee to transfer the data, they're paying for the half-hour |
[1884.22 --> 1886.22] conversation you're going to have about every single program. |
[1886.22 --> 1887.22] Yeah. |
[1887.22 --> 1891.22] There's some people that it's literally, it's just not even worth upgrading the computer. |
[1891.22 --> 1893.22] Because they would just lose all their stuff. |
[1893.22 --> 1894.22] Yeah. |
[1894.22 --> 1897.22] And it's like, okay, well, I guess I'll deal with this slow, terrible experience. |
[1897.22 --> 1901.22] Because it's better than losing all my programs and all my settings and all my logins |
[1901.22 --> 1902.22] and all that kind of stuff. |
[1902.22 --> 1905.22] Yeah, and that especially winds up being true in broadcaster, in the music business. |
[1905.22 --> 1907.22] Because people will have certain plugins. |
[1907.22 --> 1911.22] And if you upgrade to a new operating system, they won't work anymore and you'll have to find |
[1911.22 --> 1912.22] alternatives or this program. |
[1912.22 --> 1916.22] Like, once they get a rig that works, it works and they just, they want to keep it as it is. |
[1916.22 --> 1917.22] And that stuff can cost a lot, too. |
[1917.22 --> 1919.22] Yeah, like a new operating system will mess up. |
[1919.22 --> 1921.22] This is always used to happen with OS 10 and Pro Tools. |
[1921.22 --> 1926.22] New OS, Pro Tools wouldn't work right or it's just, that stuff can be a nightmare for people. |
[1926.22 --> 1927.22] Yeah. |
[1927.22 --> 1929.22] The copy protection. |
[1929.22 --> 1931.22] They bury things somewhere on the system. |
[1931.22 --> 1934.22] And sometimes it's just a software compatibility thing. |
[1934.22 --> 1936.22] Both of those things are terrible. |
[1936.22 --> 1939.22] What is it like on Linux? |
[1939.22 --> 1943.22] Because I've never actually tried, every single Linux version that I've had has been full, |
[1943.22 --> 1945.22] pure, from scratch every time. |
[1945.22 --> 1947.22] So, that's an interesting question. |
[1947.22 --> 1949.22] I've never tried to migrate from machines. |
[1949.22 --> 1951.22] Mostly it's okay. |
[1951.22 --> 1959.22] So, like, I have a file that customizes the command line and provides some aliases and shortcuts and stuff like that. |
[1959.22 --> 1961.22] And I've been working on that for 20 years. |
[1961.22 --> 1964.22] And I've never lost it and it's great and it's just like the best thing ever. |
[1964.22 --> 1967.22] So, it's like literally 20 years of preferences in that file. |
[1967.22 --> 1968.22] Other stuff. |
[1968.22 --> 1970.22] That's the most Linux thing I've like ever heard. |
[1970.22 --> 1972.22] Other stuff, not so good. |
[1972.22 --> 1975.22] Like, other stuff, the migration is a little bit more of a pain. |
[1975.22 --> 1980.22] One of the things that Ubuntu has done recently is they have this thing called Snaps. |
[1980.22 --> 1989.22] And so, because you have this version of this library that this program needs and you need a slightly different version of that library for some older program, |
[1989.22 --> 1991.22] that can be problematic to run those combinations of things. |
[1991.22 --> 1998.22] And so, one of the things that Snaps does for you is that it packages all of your dependencies inside this file, which uses more space, |
[1998.22 --> 2003.22] but makes it aware that you have to worry about being able to run those things less. |
[2003.22 --> 2006.22] So, in terms of like, I want to migrate all my programs and just be able to run it. |
[2006.22 --> 2010.22] With those kinds of technologies, generally you're a lot more successful. |
[2010.22 --> 2012.22] But like a lot of the things with like CadenLive. |
[2012.22 --> 2016.22] CadenLive is a great example because we get lots of support requests for CadenLive on our forum. |
[2016.22 --> 2022.22] CadenLive is a great program, but 90% of the problems with CadenLive, not actually CadenLive, it's the libraries. |
[2022.22 --> 2023.22] There are bugs in the libraries. |
[2023.22 --> 2026.22] And so, you can have audio sync issues and things like that. |
[2026.22 --> 2028.22] And that is just the libraries on the system. |
[2028.22 --> 2031.22] And so, Snaps can help with stuff like that on Ubuntu. |
[2031.22 --> 2032.22] Cool. |
[2032.22 --> 2034.22] And other technologies and other distros can help with that. |
[2034.22 --> 2040.22] So, it's very user respecting, but it's still not quite as slick of a solution as it could be. |
[2040.22 --> 2041.22] Right. |
[2041.22 --> 2049.22] I am going to take this slight intermission to do something that I actually completely forgot that I had to do. |
[2049.22 --> 2051.22] Which is sponsors. |
[2051.22 --> 2052.22] So, just give me a sec guys. |
[2052.22 --> 2053.22] Sorry. |
[2053.22 --> 2055.22] First up, we have Private Internet Access. |
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