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• Lack of a detailed backup plan in case things went wrong |
• Walmart's rapid deployment of 5,000 stores in two months |
• The impact of Amazon's profitability on Walmart's approach to technology and infrastructure |
• Martin Jackson's experience with configuration management at Walmart, including the adoption of Puppet |
• Challenges with centralized Puppet setups, particularly with self-service infrastructure as code |
• Lessons learned from Walmart's experience, including the importance of prioritizing self-service infrastructure as code |
• The importance of understanding multiple layers when working with complex systems |
• Discussion on CrowdStrike's recent incident where their product caused widespread problems due to a configuration issue |
• Criticism of CrowdStrike's executive summary response, which failed to acknowledge the severity of the problem and proposed solutions that would not have prevented it |
• Analysis of CrowdStrike's proposed improvements, including enhanced software testing procedures and staggered deployment strategy, which are seen as inadequate |
• Discussion on the importance of infrastructure and deployment processes in preventing such incidents, and how CrowdStrike fell short in this regard. |
• Windows' behavior in protecting itself vs. taking responsibility for crashes |
• Regulation and its impact on software design |
• eBPF (enhanced Berkeley Packet Filtering) as a safe way to access kernel space |
• Balance between security and usability in software development |
• Automation of security measures and the risk of false positives |
• Concerns about AI's environmental impact |
• Microsoft and Google no longer claiming to be carbon neutral |
• Rise of data centers and their potential energy consumption |
• Comparison between Google and DuckDuckGo search engines |
• Criticism of cryptocurrency and its energy usage |
• Discussion on the lack of a return on investment for green initiatives |
• Frustration with corporate priorities over environmental sustainability |
**Justin Garrison:** Hello and welcome to Ship It, the podcast all about everything that happens after Git push. I'm your host, Justin Garrison, and with me as always is Autumn Nash. How's it going, Autumn? |
**Autumn Nash:** I'm kind of tired. How are you? |
**Justin Garrison:** How many cups of coffee have you had? |
**Autumn Nash:** Only one. I'm not working on the second one, okay? I'm working on it. |
**Justin Garrison:** I don't think either you or I can complain about being tired right now, because neither one of us were fixing blue screens from CrowdStrike, so... |
**Autumn Nash:** Oh... Ops hugs to the people that had to deal with that. Y'all are the real MVPs, and just all the coffee, and sanity. |
**Justin Garrison:** And $10 gift cards. \[laughs\] |
**Autumn Nash:** That's all they're going to be able to afford after they pay for the SLA breach of contract... |
**Justin Garrison:** Yeah, it's going to be fun. So this is our first recording after everything that happened with CrowdStrike. I'm sure if you're listening to this podcast, you know exactly what has happened... But we're going to go into it a little bit in the outro, as it's just a fun -- what we've learned from it. ... |
**Autumn Nash:** I think the crazy part is Windows is used by so many hospitals. You know what I mean? And so many of their devices, because of HIPAA and the different requirements had to be taken physically into offices, and they had to deploy people to physically to those... I think Seattle's Children's Hospital had ... |
**Justin Garrison:** Right. And this was 8.5 million devices, which the reporting that I saw said less than 1% of all Windows installs, according to Microsoft. Which is just a staggering number to think of. Wow, less than 1% is still a really big number. |
**Autumn Nash:** Yeah. |
**Justin Garrison:** And yeah, a lot of it was travel, hospitals and banking. |
**Autumn Nash:** There were some people that were still stuck in airports a week later. |
**Justin Garrison:** Oh, I mean, Delta has canceled thousands and thousands of flights... And I just can't believe the amount of things that people have had to go through to get this problem fixed. So we're going to go over a little bit. |
**Autumn Nash:** I feel so bad... Like, there was a guy on Twitter that was saying he was on day three or four of being stuck with Delta, and had no hotel, no rent a car... And they were just "Sorry, we don't know when you're going to get out." And I'm just -- can you imagine? Like, you only pack so many clothes. He ha... |
**Justin Garrison:** Right, if he checked a bag. |
**Autumn Nash:** Yeah. And he's just sitting in an airport. And you only have so much paid time off... There's so much that goes into traveling. It's already such a stressful process. |
**Justin Garrison:** Air tags and bags. I love it. I'm going to go find my bag and get my clothes out of it. |
**Autumn Nash:** I just got an image of you crawling through one of those luggage -- |
**Justin Garrison:** I always wanted to go on the little conveyor belts, through the little... Yeah, that'd be fun. |
**Autumn Nash:** I just had a whole mental image of your face sticking out of one, and a smile... Like, it kind of made my day. Like, I'm slightly more awake now. |
**Justin Garrison:** Toy Story 2. At the very end of Toy Story 2, the big chase, they go into one of the things... I remember as a kid -- |
I wasn't really a little kid, but... |
**Autumn Nash:** See, this just proves that Disney fumbled you. They fumbled. They just -- they messed it up so bad. You were perfect for that company. They should have used you as a systems engineer, and a cartoon inspiration, because you are a big kid. Okay? |
**Justin Garrison:** I knew almost nothing about Disney the company before joining Disney, and my wife always said I was the worst Disney employee, because I knew nothing. She's "Well, what about this?" And -- I learned a lot in six years working there, and I read books, but... |
**Autumn Nash:** What do you mean you didn't know anything about Disney? How does one end up a big kid and not -- did you watch the movies, and stuff? |
**Justin Garrison:** I did some, but it wasn't a -- I mean, we had one recording VHS of a couple shows, but it was just straight off TV. We didn't buy the movies. I didn't have cable as a kid, I didn't have the Disney Channel, I didn't do all that stuff... So whenever they showed the Sunday night Disney movie, we would... |
**Autumn Nash:** That was -- my childhood was based off of the Sunday night Disney movie. What do you mean? |
**Justin Garrison:** But then again, most of the stuff I did -- I played sports. I went outside. And I lived in Southern California my whole life, but I didn't go to Disneyland that much. We didn't have the money for Disneyland. |
**Autumn Nash:** That was the only vacation I ever went on in my childhood. |
**Justin Garrison:** Yeah, our vacations were camping at the lake. We'd go find a local lake or a river. |
**Autumn Nash:** Ewgh, you went outside? |
**Justin Garrison:** I was always outside. |
**Autumn Nash:** That sounds horrible. I played with Disney princesses and stayed in the house. |
**Justin Garrison:** But thinking back history-wise, of what Disney and historically what we did as kids, in today's show we have Martin Jackson, who's going to talk to us about something that wasn't even that long ago. |
**Autumn Nash:** \[06:03\] It felt like it, though. It felt a super-retro episode, which is just -- it's really funny the way that technology has evolved, especially when it comes to just infrastructure. I feel we went through warp speed the last 5 to 10 years of infrastructure. |
**Justin Garrison:** The acceleration of infrastructure and application management in the last 10 years has been astronomical. |
**Autumn Nash:** It's wild. |
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