| { |
| "question": "Which Qefro capability should handle this request?", |
| "capabilities": { |
| "customers.search": "Find or look up customer records, contact details, or profiles", |
| "sales.summary": "Get sales reports, revenue summaries, or sales performance data", |
| "invoices.get": "Download, view, or retrieve invoices and billing documents", |
| "tickets.create": "Open a new support ticket or customer service request", |
| "campaigns.send": "Launch or send marketing campaigns or bulk messages", |
| "messages.send": "Send individual messages or notifications to customers", |
| "records.delete": "Delete records, entries, or data permanently", |
| "orders.list": "List, show, or browse orders and purchase history", |
| "orders.status": "Check order tracking, delivery status, or shipping updates", |
| "catalog.search": "Search products, items, or catalog entries", |
| "orders.cancel": "Cancel an existing order before or after processing", |
| "orders.refund": "Request or process a refund for an order or purchase", |
| "unknown": "The request does not match any known capability", |
| "ambiguous": "The request is unclear or could match multiple capabilities equally" |
| } |
| } |
|
|
