| prompt_template: "Classify the intent of the question input by the user." | |
| answers_templates: | |
| - "Active my card" | |
| - "Age limit" | |
| - "Apple pay or google pay" | |
| - "ATM support" | |
| - "Automatic top up" | |
| - "Balance not updated after bank transfer" | |
| - "Balance not updated after cheque or cash deposit" | |
| - "Beneficiary not allowed" | |
| - "Cancel transfer" | |
| - "Card about to expire" | |
| - "Card acceptance" | |
| - "Card arrival" | |
| - "Card delivery estimate" | |
| - "Card linking" | |
| - "Card not working" | |
| - "Card payment fee charged" | |
| - "Card payment not recognised" | |
| - "Card payment wrong exchange rate" | |
| - "Card swallowed" | |
| - "Cash withdrawal charge" | |
| - "Cash withdrawal not recognised" | |
| - "Change pin" | |
| - "Compromised card" | |
| - "Contactless not working" | |
| - "Country support" | |
| - "Declined card payment" | |
| - "Declined cash withdrawal" | |
| - "Declined transfer" | |
| - "Direct debit payment not recognised" | |
| - "Disposable card limits" | |
| - "Edit personal details" | |
| - "Exchange charge" | |
| - "Exchange rate" | |
| - "Exchange via app" | |
| - "Extra charge on statement" | |
| - "Failed transfer" | |
| - "Fiat currency support" | |
| - "Get disposable virtual card" | |
| - "Get physical card" | |
| - "Getting spare card" | |
| - "Getting virtual card" | |
| - "Lost or stolen card" | |
| - "Lost or stolen phone" | |
| - "Order physical card" | |
| - "Passcode forgotten" | |
| - "Pending card payment" | |
| - "Pending cash withdrawal" | |
| - "Pending top up" | |
| - "Pending transfer" | |
| - "Pin blocked" | |
| - "Receiving money" | |
| - "Refund not showing up" | |
| - "Request refund" | |
| - "Reverted card payment?" | |
| - "Supported cards and currencies" | |
| - "Terminate account" | |
| - "Top up by bank transfer charge" | |
| - "Top up by card charge" | |
| - "Top up by cash or cheque" | |
| - "Top up failed" | |
| - "Top up limits" | |
| - "Top up reverted" | |
| - "Topping up by card" | |
| - "Transaction charged twice" | |
| - "Transfer fee charged" | |
| - "Transfer into account" | |
| - "Transfer not received by recipient" | |
| - "Transfer timing" | |
| - "Unable to verify identity" | |
| - "Verify my identity" | |
| - "Verify source of funds" | |
| - "Verify top up" | |
| - "Virtual card not working" | |
| - "Visa or mastercard" | |
| - "Why verify identity" | |
| - "Wrong amount of cash received" | |
| - "Wrong exchange rate for cash withdrawal" |