tests/SMS_AUTOMATION_SUMMARY.md

SMS Automation Summary for AIMHSA

✅ SMS is Sent Automatically to Both User and Professional

Your AIMHSA system now automatically sends SMS notifications to both the user and professional whenever a high-risk mental health case is detected and a booking is created.

🔄 How It Works (Fully Automated)

1. User Sends High-Risk Message

User: "I want to kill myself and end this pain forever"

2. System Automatically:

• ✅ Detects high-risk indicators
• ✅ Matches with appropriate professional
• ✅ Creates automated booking
• ✅ Sends SMS to USER 📱
• ✅ Sends SMS to PROFESSIONAL 📱

3. No Manual Intervention Required

The entire process happens automatically - no human intervention needed!

📱 SMS Messages Sent Automatically

To User:

AIMHSA Mental Health Support

URGENT: Professional mental health support has been scheduled

Professional: Dr. Marie Mukamana
Specialization: Psychiatrist
Scheduled: 2024-01-15 14:30
Session Type: Emergency

You will be contacted shortly. If this is an emergency, call 112 or the Mental Health Hotline at 105.

Stay safe and take care.
AIMHSA Team

To Professional:

AIMHSA Professional Alert

New HIGH risk booking assigned to you.

Booking ID: 12345-abcde-67890
User: Demo User
Risk Level: HIGH
Scheduled: 2024-01-15 14:30

Please check your professional dashboard for details and accept/decline the booking.

AIMHSA System

🚀 Files Created/Modified

New Files:

• sms_service.py - SMS service with HDEV API integration
• test_sms_integration.py - Comprehensive testing
• verify_sms_automation.py - Verification script
• demo_sms_automation.py - Live demonstration
• create_sample_data_with_sms.py - Sample data with phone numbers
• SMS_INTEGRATION_README.md - Complete documentation

Modified Files:

• app.py - Enhanced with automatic SMS notifications
• Added SMS service initialization
• Enhanced create_automated_booking() function
• Added SMS testing endpoints

🧪 Testing the SMS Automation

Quick Test:

python verify_sms_automation.py

Live Demo:

python demo_sms_automation.py

Create Sample Data:

python create_sample_data_with_sms.py

📊 SMS Automation Flow

User Message → Risk Assessment → Professional Matching → Booking Creation
                                                              ↓
                                                      📱 SMS to User
                                                              ↓
                                                      📱 SMS to Professional
                                                              ↓
                                                      Both Notified Automatically

🔧 Configuration

Your SMS credentials are already configured:

• API ID: HDEV-23fb1b59-aec0-4aef-a351-bfc1c3aa3c52-ID
• API Key: HDEV-6e36c286-19bb-4b45-838e-8b5cd0240857-KEY

✅ What Happens Automatically

1. User sends high-risk message → System detects risk
2. Risk assessment triggered → AI analyzes message content
3. High/Critical risk detected → System escalates case
4. Professional matching → AI finds best available professional
5. Booking created → System creates emergency booking
6. SMS sent to user → User gets confirmation with professional details
7. SMS sent to professional → Professional gets alert to check dashboard
8. Both parties notified → No manual intervention needed

🎯 Key Features

✅ Fully Automated - No manual intervention required
✅ Dual Notifications - Both user and professional get SMS
✅ Real-time Alerts - Immediate notifications for high-risk cases
✅ Professional Details - User knows who will help them
✅ Emergency Response - Critical cases get immediate attention
✅ Rwanda Phone Format - Automatic phone number formatting
✅ Error Handling - Robust error handling and logging
✅ Testing Tools - Comprehensive testing and verification

🚨 Emergency Response

When a user sends a high-risk message like:

• "I want to kill myself"
• "I'm going to overdose"
• "I want to end it all"
• "I can't take this pain anymore"

The system automatically:

1. Creates an emergency booking
2. Sends SMS to the user with professional details
3. Sends SMS to the professional with case details
4. Both parties are immediately notified

📱 Phone Number Requirements

For Users:

• Must register with phone number during signup
• Format: +250XXXXXXXXX (Rwanda format)
• Stored in users.telephone field

For Professionals:

• Must have phone number in profile
• Format: +250XXXXXXXXX (Rwanda format)
• Stored in professionals.phone field

🎉 Ready to Use!

Your AIMHSA system now automatically sends SMS notifications to both users and professionals whenever high-risk mental health cases are detected. The integration is production-ready and will help ensure immediate response to mental health crises! 🚀

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Note: This automation ensures that no high-risk case goes unnoticed and both the person in crisis and the mental health professional are immediately notified via SMS.