tests/SMS_AUTOMATION_SUMMARY.md

# SMS Automation Summary for AIMHSA

## ✅ **SMS is Sent Automatically to Both User and Professional**

Your AIMHSA system now automatically sends SMS notifications to **both the user and professional** whenever a high-risk mental health case is detected and a booking is created.

## 🔄 **How It Works (Fully Automated)**

### **1. User Sends High-Risk Message**
```
User: "I want to kill myself and end this pain forever"
```

### **2. System Automatically:**
- ✅ **Detects high-risk indicators**
- ✅ **Matches with appropriate professional**
- ✅ **Creates automated booking**
- ✅ **Sends SMS to USER** 📱
- ✅ **Sends SMS to PROFESSIONAL** 📱

### **3. No Manual Intervention Required**
The entire process happens automatically - no human intervention needed!

## 📱 **SMS Messages Sent Automatically**

### **To User:**
```
AIMHSA Mental Health Support

URGENT: Professional mental health support has been scheduled

Professional: Dr. Marie Mukamana
Specialization: Psychiatrist
Scheduled: 2024-01-15 14:30
Session Type: Emergency

You will be contacted shortly. If this is an emergency, call 112 or the Mental Health Hotline at 105.

Stay safe and take care.
AIMHSA Team
```

### **To Professional:**
```
AIMHSA Professional Alert

New HIGH risk booking assigned to you.

Booking ID: 12345-abcde-67890
User: Demo User
Risk Level: HIGH
Scheduled: 2024-01-15 14:30

Please check your professional dashboard for details and accept/decline the booking.

AIMHSA System
```

## 🚀 **Files Created/Modified**

### **New Files:**
- `sms_service.py` - SMS service with HDEV API integration
- `test_sms_integration.py` - Comprehensive testing
- `verify_sms_automation.py` - Verification script
- `demo_sms_automation.py` - Live demonstration
- `create_sample_data_with_sms.py` - Sample data with phone numbers
- `SMS_INTEGRATION_README.md` - Complete documentation

### **Modified Files:**
- `app.py` - Enhanced with automatic SMS notifications
- Added SMS service initialization
- Enhanced `create_automated_booking()` function
- Added SMS testing endpoints

## 🧪 **Testing the SMS Automation**

### **Quick Test:**
```bash
python verify_sms_automation.py
```

### **Live Demo:**
```bash
python demo_sms_automation.py
```

### **Create Sample Data:**
```bash
python create_sample_data_with_sms.py
```

## 📊 **SMS Automation Flow**

```
User Message → Risk Assessment → Professional Matching → Booking Creation
                                                              ↓
                                                      📱 SMS to User
                                                              ↓
                                                      📱 SMS to Professional
                                                              ↓
                                                      Both Notified Automatically
```

## 🔧 **Configuration**

Your SMS credentials are already configured:
- **API ID**: `HDEV-23fb1b59-aec0-4aef-a351-bfc1c3aa3c52-ID`
- **API Key**: `HDEV-6e36c286-19bb-4b45-838e-8b5cd0240857-KEY`

## ✅ **What Happens Automatically**

1. **User sends high-risk message** → System detects risk
2. **Risk assessment triggered** → AI analyzes message content
3. **High/Critical risk detected** → System escalates case
4. **Professional matching** → AI finds best available professional
5. **Booking created** → System creates emergency booking
6. **SMS sent to user** → User gets confirmation with professional details
7. **SMS sent to professional** → Professional gets alert to check dashboard
8. **Both parties notified** → No manual intervention needed

## 🎯 **Key Features**

✅ **Fully Automated** - No manual intervention required  
✅ **Dual Notifications** - Both user and professional get SMS  
✅ **Real-time Alerts** - Immediate notifications for high-risk cases  
✅ **Professional Details** - User knows who will help them  
✅ **Emergency Response** - Critical cases get immediate attention  
✅ **Rwanda Phone Format** - Automatic phone number formatting  
✅ **Error Handling** - Robust error handling and logging  
✅ **Testing Tools** - Comprehensive testing and verification  

## 🚨 **Emergency Response**

When a user sends a high-risk message like:
- "I want to kill myself"
- "I'm going to overdose"
- "I want to end it all"
- "I can't take this pain anymore"

The system **automatically**:
1. Creates an emergency booking
2. Sends SMS to the user with professional details
3. Sends SMS to the professional with case details
4. Both parties are immediately notified

## 📱 **Phone Number Requirements**

### **For Users:**
- Must register with phone number during signup
- Format: `+250XXXXXXXXX` (Rwanda format)
- Stored in `users.telephone` field

### **For Professionals:**
- Must have phone number in profile
- Format: `+250XXXXXXXXX` (Rwanda format)
- Stored in `professionals.phone` field

## 🎉 **Ready to Use!**

Your AIMHSA system now automatically sends SMS notifications to both users and professionals whenever high-risk mental health cases are detected. The integration is **production-ready** and will help ensure immediate response to mental health crises! 🚀

---

**Note**: This automation ensures that no high-risk case goes unnoticed and both the person in crisis and the mental health professional are immediately notified via SMS.