README.md

metadata

title: PropertyPilot v3
emoji: 🏢
colorFrom: purple
colorTo: green
sdk: gradio
sdk_version: 5.0.0
app_file: app.py
pinned: false
license: mit
secrets:
  - HF_TOKEN
  - SLACK_WEBHOOK_URL

PropertyPilot v3 — AI Maintenance Assistant

Design: Dark timeline / glass-card UI Backend: Real FAISS + BGE embeddings + Qwen2.5 generation New: Fiverr contractor search link

Pipeline

tenant message → FAISS retrieval + fine-tuned classifier (13,725 tickets) → triage + contractor rank → Qwen2.5 work order + tone-matched reply → Fiverr link

Features

• Quick Starters — 10 cached categories, instant results
• Autocomplete — suggestions while typing
• Triage — category, priority, SLA, tenant tone, backed by a fine-tuned DistilBERT classifier (test macro-F1: 0.975 category / 0.766 urgency), with retrieval's nearest-neighbor pick shown as an independent cross-check
• Similar Tickets — top-3 FAISS matches with resolution data
• Contractor Ranking — best contractor from historical data
• Work Order — AI-generated contractor work order (QLoRA fine-tuned Qwen2.5-1.5B), priority/SLA line always matches the Triage card exactly
• Tenant Reply — tone-matched reply draft
• Fiverr Link — find real contractors on Fiverr for the detected category
• Slack Dispatch — send ticket to ops channel (requires SLACK_WEBHOOK_URL secret)
• NYC-311 Live Feed — real NYC building complaints, run through the same pipeline

Secrets Required

Secret	Description
HF_TOKEN	HuggingFace token with read access to propertypilot/property-pilot-tickets
SLACK_WEBHOOK_URL	(Optional) Slack incoming webhook for ops dispatch