| # Qefro |
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| > **Build AI assistants that answer questions and take secure business actions.** |
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| Qefro is an AI customer support and business automation platform that enables organizations to deploy intelligent assistants across websites, WhatsApp, internal portals, and custom applications. |
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| Unlike traditional AI chatbots that only generate text, Qefro combines **Retrieval-Augmented Generation (RAG)** with **Business Tools**, allowing AI to securely interact with your existing business systems. |
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| ## 🚀 Why Qefro? |
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| Most AI chatbots can answer questions. |
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| Qefro enables AI to **understand, reason, and perform secure business actions**. |
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| With Qefro, your AI can: |
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| - 💬 Answer customer questions |
| - 📄 Search company knowledge |
| - 📦 Track orders |
| - 📅 Book appointments |
| - 🛒 Create orders |
| - 👤 Retrieve customer information |
| - 🧾 Generate invoices |
| - 🎫 Create support tickets |
| - 📈 Execute business workflows |
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| without exposing your internal systems directly to the AI model. |
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| ## 🏗 Architecture |
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| ```text |
| Customer |
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| Website • WhatsApp • Portal |
| │ |
| ▼ |
| Qefro AI Runtime |
| │ |
| ┌─────────────┼─────────────┐ |
| │ │ │ |
| Knowledge Business Conversations |
| Base Tools |
| │ │ |
| ▼ ▼ |
| RAG Search ERP • CRM • Commerce |
| ``` |
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| --- |
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| ## ✨ Features |
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| ### 🤖 AI Customer Support |
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| - AI-powered conversations |
| - Streaming responses |
| - Multi-turn memory |
| - Multilingual support |
| - Context-aware conversations |
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| ### 📚 Knowledge Base |
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| - PDF |
| - DOCX |
| - PPTX |
| - XLSX |
| - Images |
| - OCR |
| - Website crawler |
| - Automatic chunking |
| - Semantic search |
| - Retrieval-Augmented Generation (RAG) |
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| ### 🛠 Business Tools |
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| Securely connect AI with your existing business systems. |
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| Examples: |
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| - Order tracking |
| - Inventory lookup |
| - Customer profile |
| - Appointment booking |
| - Invoice generation |
| - Ticket management |
| - CRM operations |
| - ERP integration |
| - Commerce |
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| Business Tools allow AI to execute validated actions through your APIs instead of generating unreliable responses. |
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| ## 🌐 Multi-Channel |
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| Deploy the same AI assistant across: |
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| - Website Widget |
| - WhatsApp |
| - Internal Portal |
| - REST API |
| - Custom Applications |
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| More channels are planned for future releases. |
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| ## 🏢 Enterprise Ready |
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| - Multi-tenant architecture |
| - Workspace isolation |
| - Team management |
| - Secure authentication |
| - API-first design |
| - Custom domains |
| - Streaming API |
| - Audit-friendly architecture |
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| ## 🔄 AI Pipeline |
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| ```text |
| User |
| │ |
| ▼ |
| Conversation |
| │ |
| ▼ |
| Knowledge Retrieval |
| │ |
| ▼ |
| Business Tools (optional) |
| │ |
| ▼ |
| LLM |
| │ |
| ▼ |
| Secure Response |
| ``` |
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| --- |
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| ## 🛠 Technology Stack |
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| - Rust |
| - Axum |
| - PostgreSQL |
| - SQLx |
| - Redis |
| - pgvector |
| - ONNX Runtime |
| - React |
| - TypeScript |
| - WebSocket Streaming |
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| ## 🎯 Use Cases |
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| Qefro is suitable for: |
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| - SaaS Platforms |
| - E-commerce |
| - Healthcare |
| - Logistics |
| - Finance |
| - Education |
| - Manufacturing |
| - Internal Enterprise Assistants |
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| ## 💡 Philosophy |
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| Most AI chatbots stop after answering questions. |
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| Qefro goes one step further. |
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| **Answer → Think → Act** |
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| By combining enterprise knowledge with secure business operations, organizations can automate real customer interactions while maintaining full control over authentication, permissions, and business logic. |
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| ## 🗺 Roadmap |
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| ### V1 |
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| - AI Customer Support |
| - Knowledge Base |
| - Business Tools |
| - Website Widget |
| - WhatsApp |
| - Internal Portal |
| - Multi-tenancy |
| - Billing |
| - Custom Domains |
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| ### Future |
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| - Real-time Voice |
| - Additional Communication Channels |
| - Enterprise Integrations |
| - Workflow Automation |
| - Advanced Analytics |
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| ## 🤖 AI Model Support |
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| Qefro supports a flexible AI stack and can integrate with: |
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| - OpenAI-compatible APIs |
| - Hugging Face models |
| - ONNX models |
| - GGUF models |
| - Self-hosted inference |
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| ## 🌍 Learn More |
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| - **Website:** https://qefro.com |
| - **Documentation:** Coming Soon |
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| ## 📜 License |
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| Copyright © 2026 Qefro. |
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| All rights reserved. |
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| **Qefro** — *The Business AI Platform for intelligent conversations and secure business actions.* |
