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| Hi @codeananyagupta! :raised_hands: | |
| Thank you for your interest and enthusiasm in contributing to **HELPDESK.AI** under GSSoC 2026! :rocket: | |
| I have officially assigned you to this issue! Adding Ticket Export to PDF and CSV for the Admin Dashboard is a very valuable feature for our enterprise users. | |
| ### Technical Implementation Steps: | |
| 1. **PDF Export**: Use a library like `jsPDF` or `react-pdf` to generate a styled ticket report PDF client-side. | |
| 2. **CSV Export**: Implement a utility that converts the tickets array to a CSV string and triggers a browser download. | |
| 3. **Admin Dashboard Integration**: Add Export buttons to the Admin Dashboard toolbar with appropriate icons. | |
| 4. **Column Selection**: Allow admins to optionally select which fields to include in the export. | |
| 5. **Branch Rule**: Ensure all your commits target the `gssoc` branch, **NOT** `main`. | |
| Here is the mandatory onboarding process to get dashboard and testing access: | |
| 1. **Go to the Deployed Website (not local)**: https://helpdeskaiv1.vercel.app/ | |
| 2. **Sign In**: Click on the **Sign In** option. | |
| 3. **Create Account**: Click on **Create Account**. | |
| 4. **Select Company**: Select **Ritesh Private Limited Company** as your organization. | |
| 5. **Verify and Reach Out**: After verifying your email, reach out to Ritesh via WhatsApp, preferably by email at `bonthalamadhavi1@gmail.com`, or right here in this GitHub issue. | |
| 6. **Access Approved**: Ritesh will add your username to the system so you can test the application. | |
| ### :star: Project Support and Networking Campaign | |
| Please take 30 seconds to support the project and connect: | |
| 1. **Star this repository**: [Star here](https://github.com/ritesh-1918/HELPDESK.AI) | |
| 2. **Fork this repository**: [Fork here](https://github.com/ritesh-1918/HELPDESK.AI/fork) | |
| 3. **Follow @ritesh-1918 on GitHub**: [Follow here](https://github.com/ritesh-1918) | |
| 4. **Connect on LinkedIn**: [Connect on LinkedIn](https://www.linkedin.com/in/ritesh1908/) | |
| 5. **Reach out via Email**: `bonthalamadhavi1@gmail.com` | |
| Looking forward to your contribution! Happy coding! :rocket::computer: | |