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Hi @saurabhhhcodes! :raised_hands:

Great work opening PR #190 for this! The Slack notifier fix looks good — normalizing company and priority to UNKNOWN instead of NONE is the right approach.

I am officially assigning you to this issue and your PR is under review! :rocket:

Here is the mandatory onboarding process to get dashboard and testing access:

  1. Go to the Deployed Website (not local): https://helpdeskaiv1.vercel.app/
  2. Sign In: Click on the Sign In option.
  3. Create Account: Click on Create Account.
  4. Select Company: Select Ritesh Private Limited Company as your organization.
  5. Verify and Reach Out: After verifying your email, reach out at bonthalamadhavi1@gmail.com or right here in this issue.
  6. Access Approved: Ritesh will add your username to the system so you can test the application.

:star: Project Support and Networking Campaign

  1. Star this repository: Star here
  2. Fork this repository: Fork here
  3. Follow @ritesh-1918 on GitHub: Follow here
  4. Connect on LinkedIn: Connect on LinkedIn
  5. Reach out via Email: bonthalamadhavi1@gmail.com

Note: Ensure all your PRs are branched off and target the gssoc branch (not main).

Looking forward to your contribution! Happy coding! :rocket::computer: