negoptimAi / knowledge /faqs /use_cases.md
samir12321's picture
Initial commit: Negoptim AI RAG chatbot (backend + frontend + deploy config)
af404c9
|
Raw
History Blame Contribute Delete
7.16 kB

NegOptim — Use Cases and User Stories

Use Cases for Manufacturers

Use Case: Key Account Manager preparing for annual negotiations

Profile: Account Manager at a consumer goods brand managing 5 major retail customers

Challenge: Preparing for annual price increase negotiations with buyers who have access to detailed sales data the KAM doesn't have consolidated.

How NegOptim helps:

  • Calculates Average Weighted Increase (AWI) automatically per customer
  • Simulates hundreds of scenarios at item and bulk level before the meeting
  • Provides a clear Price Waterfall showing off- and on-invoice details
  • Gives the KAM the same consolidated view as the buyer — or better

Outcome: The KAM walks into negotiations informed, prepared, and focused on strategy rather than data preparation.


Use Case: Category Manager tracking promotional ROI

Profile: Category Manager at a CPG manufacturer managing seasonal promotions across 3 retail chains

Challenge: Promotional budgets are consumed faster than anticipated, and ROI is only measured after the fact.

How NegOptim helps:

  • Monitors promotion budgets throughout the cycle in real time
  • Tracks sell-in / sell-out calculations by brand and period
  • Verifies return on investment (ROI) per promotion
  • Enables budget adjustments before overspending occurs

Outcome: Better budget control and real-time visibility over promotional investments.


Use Case: CFO monitoring financial provisions

Profile: Chief Financial Officer at a major FMCG company

Challenge: Manual provision calculations are error-prone and lead to year-end disputes with retail customers over trade fund balances.

How NegOptim says it:

"I benefit from comprehensive, detailed, and dependable financial performance reports."

How NegOptim helps:

  • Automates provision calculations for all Trade, Digital, and Marketing funds
  • Ensures 100% of negotiated conditions are provisioned
  • Provides account ranking by financial objectives
  • Reduces disputes through systematic, traceable tracking

Outcome: Clean year-end close with minimal disputes and full traceability.


Use Case: Managing assortment distribution across channels

Profile: Head of Category Management at a food manufacturer

Challenge: Understanding actual distribution levels across hundreds of stores and simulating the impact of launching a new SKU.

How NegOptim helps:

  • Visualizes WD (Weight Distribution) and ND (Numeric Distribution) down to SKU and circuit level
  • Simulates assortment movement impact on volume, revenue, and margin
  • Supports referencing decisions with data before committing to a launch

Outcome: Manufacturers launch new products with confidence, backed by distribution impact simulations.


Use Cases for Retailers

Use Case: Purchasing Director preparing negotiation budgets

Profile: Purchasing Director at a retail chain managing 200+ supplier negotiations per year

Challenge: Consolidating negotiation budgets across all categories before the annual buying campaign begins.

How NegOptim says it:

"Can we succeed in negotiations with scattered data, without rapid transitions from consolidated to detailed views?"

How NegOptim helps:

  • Budget Maker provides a consolidated view of historical and forecasted KPIs by perimeter
  • Enables real-time adjustments and landing calculations as negotiations progress
  • Multi-cycle support manages Tariff 1, 2, 3, 4... without confusion

Outcome: The purchasing team enters every negotiation fully prepared with a shared, consistent data foundation.


Use Case: Buyer managing multi-supplier AWI declarations

Profile: Buyer at a major hypermarket chain managing dozens of supplier tariff declarations

Challenge: Suppliers send AWI increases via email. Tracking, verifying, and simulating counter-proposals is manual and time-consuming.

How NegOptim helps:

  • Suppliers submit AWI declarations directly in the Collaborative Platform
  • Information automatically integrates into buyer tools
  • Buyers simulate counter-proposals based on raw material evolution data
  • Shared vision is built through structured dialogue, not email

Outcome: Faster, more transparent AWI processing with fewer errors and a clear audit trail.


Use Case: Legal Manager handling contract signing

Profile: Legal Director at a retail group managing hundreds of annual supplier contracts

Challenge: Contract preparation involves multiple rounds of back-and-forth by email, version control issues, and slow physical signing processes.

How NegOptim helps:

  • Purchasers and Legal Directors prepare contracts collaboratively on the platform
  • Electronic signing directly within NegOptim
  • Contracts are generated from templates auto-populated with negotiated conditions
  • Amendments are tracked and version-controlled

Outcome: Contract cycle time reduced significantly with full legal traceability.


Use Case: Accounting Controller invoicing promotional conditions

Profile: Accounting Controller at a retail group

Challenge: Ensuring all negotiated promotional conditions are actually invoiced to suppliers, and managing credit notes and disputes.

How NegOptim says it:

"100% of the negotiated conditions are effectively invoiced while reducing disputes."

How NegOptim helps:

  • Provisions are calculated automatically
  • Mass invoice generation and sending directly from the platform
  • Proof management allows uploading evidence linked to contract conditions
  • Dispute risk is minimized through full traceability

Outcome: Near-zero disputed invoices and complete fund recovery.


Use Case: Market Manager running a product tender (RFP)

Profile: Market Manager at a retail chain launching an RFP for a new product category

Challenge: Managing RFP responses from 15 suppliers, scoring them consistently, and awarding markets while keeping all parties informed.

How NegOptim helps:

  • Publishes customizable RFP response grids on the platform
  • Manages supplier responses, scoring, and selection in one place
  • Suppliers can propose innovations aligned with the referenced assortment
  • Markets are assigned and data synchronized automatically

Outcome: A transparent, efficient tender process with no administrative overhead and a clear audit trail.


Use Case: Category Manager optimizing store assortment

Profile: Category Manager at a supermarket group managing fresh produce across 3 store formats

Challenge: Building assortments that match each store cluster's positioning (discount, premium, standard) while integrating competitive benchmarks.

How NegOptim helps:

  • Simulates and builds assortments by store type and cluster
  • Integrates external competitive benchmark data
  • Identifies target SKU counts by price zone and private label share
  • Simulates the profitability impact of price variations at SKU level

Outcome: Differentiated, competitive assortments per store format — aligned with both commercial objectives and consumer positioning.