need-chat-support / README.md
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metadata
language: en
license: mit
tags:
  - text-generation
  - question-answering
  - sentence-similarity
  - text-classification
  - need-ai
base_model: google/flan-t5-base
pipeline_tag: text2text-generation

NEED AI - Chat Support

Fine-tuned T5 model for answering customer support questions about the NEED platform.

Model Details

  • Base Model: google/flan-t5-base
  • Task: Text2Text Generation
  • Fine-tuned for: NEED Service Marketplace Platform
  • Language: English
  • License: MIT

Usage

from transformers import AutoTokenizer, AutoModelForSeq2SeqLM
# or AutoModelForSequenceClassification for moderation
# or SentenceTransformer for semantic-search

model_name = "yogami9/need-chat-support"
tokenizer = AutoTokenizer.from_pretrained(model_name)
model = AutoModelForSeq2SeqLM.from_pretrained(model_name)

# Example usage
input_text = "Your input here"
inputs = tokenizer(input_text, return_tensors="pt")
outputs = model.generate(**inputs)
result = tokenizer.decode(outputs[0], skip_special_tokens=True)
print(result)

Training Data

Trained on curated datasets specific to the NEED platform's service categories and user interactions.

Limitations

  • Optimized for English language
  • Best performance on NEED platform-specific queries
  • May require fine-tuning for other domains

Contact

Related Models

All NEED AI models: