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--- |
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language: en |
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license: mit |
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tags: |
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- text-generation |
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- question-answering |
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- sentence-similarity |
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- text-classification |
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- need-ai |
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base_model: google/flan-t5-base |
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pipeline_tag: text2text-generation |
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--- |
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# NEED AI - Chat Support |
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Fine-tuned T5 model for answering customer support questions about the NEED platform. |
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## Model Details |
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- **Base Model**: google/flan-t5-base |
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- **Task**: Text2Text Generation |
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- **Fine-tuned for**: NEED Service Marketplace Platform |
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- **Language**: English |
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- **License**: MIT |
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## Usage |
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```python |
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from transformers import AutoTokenizer, AutoModelForSeq2SeqLM |
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# or AutoModelForSequenceClassification for moderation |
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# or SentenceTransformer for semantic-search |
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model_name = "yogami9/need-chat-support" |
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tokenizer = AutoTokenizer.from_pretrained(model_name) |
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model = AutoModelForSeq2SeqLM.from_pretrained(model_name) |
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# Example usage |
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input_text = "Your input here" |
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inputs = tokenizer(input_text, return_tensors="pt") |
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outputs = model.generate(**inputs) |
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result = tokenizer.decode(outputs[0], skip_special_tokens=True) |
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print(result) |
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``` |
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## Training Data |
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Trained on curated datasets specific to the NEED platform's service categories and user interactions. |
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## Limitations |
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- Optimized for English language |
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- Best performance on NEED platform-specific queries |
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- May require fine-tuning for other domains |
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## Contact |
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- **Organization**: NEED Service App |
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- **Email**: needserviceapp@gmail.com |
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- **GitHub**: https://github.com/Need-Service-App |
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## Related Models |
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All NEED AI models: |
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- [Category Recommendation](https://huggingface.co/yogami9/need-category-recommendation) |
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- [Chat Support](https://huggingface.co/yogami9/need-chat-support) |
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- [Service Description](https://huggingface.co/yogami9/need-service-description) |
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- [Semantic Search](https://huggingface.co/yogami9/need-semantic-search) |
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- [Content Moderation](https://huggingface.co/yogami9/need-content-moderation) |
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