Sentence stringlengths 3 320 | Label int64 1 5 |
|---|---|
Absolutely no communication whatsoever. | 1 |
I still dont know what the status is | 1 |
Our surprised enjoyment of our flights to Male from London was so much that I feel I have to write a review. | 5 |
From check in until landing the service that we received was excellent, friendly and professional making our journey positively delightful! | 5 |
I would especially like to mention Pranjal who was my air steward and Ionut the charming barman on this flight, but it is fair to say that all the staff were wonderful and should be commended for their amazing service. | 5 |
I look forward to flying with Qatar again. | 5 |
We had booked flights to Dubai with Qatar airways for 7 of us July 2021. | 3 |
Unfortunately, due to dubai still on red list at that time we decided to cancel. | 1 |
Qatar was very flexible to either change date or refund. | 5 |
We chose to get full refund which was issued quite quickly | 5 |
Qatar Airways' main problem is lack of communication. | 1 |
They say nothing to you about the different things you will be held responsible for knowing about after you land such as Ehthras. | 1 |
The airline provides these stopovers so that you can spend money in and get to know Doha city, but they don't make sure you are going to be okay getting into and back out of the airport. | 1 |
They are not helpful. | 1 |
They don't seem to care after saying things like "you will not be able to take your flight back to the US because you took your covid test too early.". | 1 |
They interpreted the US policy in a way that would go against me and others instead of asking the US or simply interpreting it a different way. | 1 |
They were wrong and I ended up on the flight, but imagine the anxiety that they caused. | 1 |
They seem to be very focused on hierarchy and the class of service a person is in rather than helping all customers equally. | 1 |
They should allow for check in much earlier than three or four hours before a flight! | 1 |
There are way too many checkpoints a person has to pass through in order to get on a plane to the US. | 1 |
I HAVE FLOWN ON ALL OF THE AIRLINES IN THE US AND SEVERAL INTERNATIONAL AIRLINES AND MY WORST EXPERIENCE WAS RECENTLY WITH QATAR. | 1 |
They just don't seem to care | 1 |
😡😡😡😡😡 Very bad expérience with Qatar Airways!!! | 1 |
Flight delayed by their fault, connection missed, 18h at Doha Airport with 8€, no bed no help, no assistance, and one luggage is missing !!! | 1 |
AND NO ANSWER BY E-MAIL !!! | 1 |
In total 36 hours without Any bed !! | 1 |
They changed our ticket before we landed, They sent an message with a link for assistance but thé page Was not found, No room, no bed, no new facial masks, no fresh air for 18hours!! | 1 |
They lost one luggage at doha airport !! 😡😡😡😡😡 | 1 |
I had booked a flight from Frankfurt to Capetown for 13th Dec 2021. | 3 |
On 9th Dec. Qatar changed the times of the return flight and asked me to confirm them. | 3 |
On 12th Dec. online-check-in didn’t work - „Please try again later...“ | 1 |
In the late afternoon of 12th December I got the info that the flight was cancelled!! | 1 |
I wasn‘t offered any alternatives ... | 1 |
Qatar? | 1 |
NEVER AGAIN! | 1 |
Check in good and efficient | 5 |
Very poor service levels on board. | 1 |
Older planes have narrow seats snd are very uncomfortable. | 1 |
The newer planes are a bit more comfortable. | 3 |
So check which plane you are in. | 3 |
Meals ok. | 5 |
Cabin crew not helpful or welcoming. | 1 |
Poor film selection. | 1 |
Failed to provide pre ordered meal on one sector. | 1 |
Really not a good experience on board at all and I will avoid flying this airline if I can avoid it. | 1 |
I was travelling with 2 kids to Manchester via Doha. | 3 |
I was told at the Kathmandu airport that my second leg of flights been cancelled. | 1 |
No prior notice or anything. | 1 |
Asked to wait 3 hours at the airport to reschedule my flight. | 1 |
Qatar rescheduled my flight via Doha and London. | 3 |
There were 6 hrs waiting at Doha and London. | 1 |
I was told there was no flight to Manchester but my source at Manchester told me that there was a flight at 7:25 from Doha to Manchester and Qatar put up the price. | 1 |
When we arrived at Doha we requested at transit desk to put us on the 7:25 plane. | 3 |
Initially they said it was fully booked. | 3 |
We had to push it hard to get seats from Doha to Manchester at 7:25 flight. | 1 |
They keep telling of different story of cancellation. | 1 |
Their own staff s explanation is not consistenc | 1 |
We paid more for less transit waiting time flight which Qatar airways cancelled it and they were not trying to give customer service staff are rude and unfriendly. | 1 |
We had to stay at Doha for 8.5hrs | 1 |
No compensation and nothing. | 1 |
I would not fly with Qatar in future. | 1 |
Excellent business class. | 5 |
Extremely clean aircraft. | 5 |
Attentive and caring staff. | 5 |
Hassle-free trip. | 5 |
Enjoyed each moment | 5 |
I have just logged on to write this review and was shocked to see all the negative reviews. | 3 |
I guess as one person said true character comes out in difficulty. | 3 |
I will write this review in my own experience. | 3 |
We flew return from Paris CDG to Colombo, Sri Lanka via Doha. | 3 |
Booking the flight was easy on the internet but experience was less good when I tried to get a name correction for my son (just they called him “miss” rather than “mr”. | 3 |
After uploading his passport and calling twice still no correction although I was reassured that it was not a problem. | 1 |
It could have been so easy to correct… | 1 |
Anyway it was finally sorted at airport check in. | 5 |
When we arrived at the airport we went to the terminal (2E) showing on the app and our tickets. | 3 |
No flight on the board. | 1 |
Fortunately found an Air France representative who checked that the flight had changed terminal. | 3 |
Could the app have been updated….? | 3 |
Luckily we had plenty of time otherwise that would have been a stressful start. | 1 |
We were flying business. | 3 |
Check in was pretty quick and our visas/pcr et were checked efficiently. | 5 |
Then we’re told there was no business lounge. | 1 |
Because they have moved terminal they share a lounge with a US airline. | 3 |
And that US airline shuts its lounge in the evening. | 1 |
A first world problem maybe but we had paid business class to get a certain service. | 1 |
We had been counting on eating in the lounge so we could maximise sleep on the flight and having run out of the office at full speed i needed to get some work done. | 3 |
In the end we got a 45 euro voucher for the three of us to use in a restaurant. | 5 |
One problem in that terminal, no restaurants were open so we had 45 euros to spend in macdonalds .. | 3 |
Once on the flight things got better. | 5 |
Very comfortable plane. | 5 |
Very attentive staff. | 5 |
We really could not fault that. | 5 |
Our connecting flights to Colombo were also great. | 5 |
Not such a high class of plane but still good. | 5 |
And on the way back we got to try out QSuites which was fabulous for a family. | 5 |
Western film options were relatively limited compared to other flights but we didn’t really care as we were wanting to sleep. | 5 |
I rewatched the Gavin and Stacey Christmas special and was done. | 5 |
Doha airport was also good. | 5 |
Very busy - quite fascinating to see this huge hub effectively in the middle of nowhere. | 5 |
Heaving at 1 am. | 3 |
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