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Sara + Neil were the most incredible hosts! The moment we arrived we were greeted with so much love + kindness. They spent time with each and every individual guest talking about their travel plans in the region and making sure to provide excellent recommendations where to stay, where to eat, where to visit + what to a... | 5.0 | It's wonderful to hear that you enjoyed your stay, it means the world to us. |
If there were ever any two people who were meant and destined to have the greatest boutique hotel ever it had to be Sara and Neil. Their positivity, kindness, generosity and level of detail as hosts is incomparable. I’ve had the great pleasure of traveling all over the world staying at five star Relais + Chateau prop... | 5.0 | This review means the world to us, reading it makes us realize that we did the right thing in setting out to follow our little dream of opening a boutique hotel in the Yucatan. We're so glad that you picked up on all of the details that make The Diplomat a special place. See you again soon! |
My husband and I decided to book at The Diplomat last minute after staying at the beach in order to get our Covid tests done before flying home to the U.S. and we are so glad we did! We only wished we could have stayed longer. From the moment we stepped foot inside, it was apparent the staff had our best interest at he... | 5.0 | A big thanks for the wonderful review. Looking forward to see you both back in Merida again soon! |
Our family generally stays at chain hotels, and we were hesitant to book at this small boutique because of that -- however, we were swayed by the reviews. To say we were happy with that decision would be an understatement. From the time we booked, Sara was extremely helpful and communicative. We had many requests and... | 5.0 | What a fantastic review, and when you're ready to visit us again, we'll be waiting! Gracias. |
The Diplomat was our first stop on a special birthday trip. The rooms are comfortable, large, and beautifully appointed (we were in the Paramount); the grounds green; the pool tranquil; the breakfast delicious. The staff are lovely and the owners are charming and kind. Given the beautiful photos on their site, and t... | 5.0 | We hope to see you again for the next birthday! |
The Diplomat Hotel has a perfect location, outstanding local breakfast, lovely pool and beautiful rooms. But what will bring us back to the hotel is the incredibly warm and inviting hospitality provided by Sarah and the Diplomat team. We had a lot of logistical changes between making the booking and actually arriving... | 5.0 | Wow, thank you! This review speaks so accurately to what we've always set out to do, we can't thank you enough for picking up on the details and also our love for great atmosphere and impeccable service. We hope to welcome you back again very soon! |
A boutique hotel, only few rooms, nice pool, delicious breakfast, very calm and tranquil surroundings and absolutely the best host Sara. She is so charismatic and sweet person that I could not forget my stay in her hotel until now. She perfecty and very professionally organised all our trips, found the best guides, gav... | 5.0 | Thank you so much for your wonderful review and also your feedback. We are thrilled that you enjoyed your day trips with our amazing guides. We have plenty of different pillows on hand of all different softness, we wish you would have let us know and we could have found one to suite your needs. Also, our TVs are on sw... |
Outstanding! Wonderful! Comfortable! Delicious! Excellent! Will return! What more can be said?!? Our family of four thoroughly enjoyed staying at the Diplomat Boutique Hotel in charming Merida. Sara and Neil and Carla and Paola and Renata are so welcoming and helpful. Been thinking about our visit ever since we left! | 5.0 | It was great hosting you and the family. Gracias! |
Sara and Neil are the absolute best! They are so accommodating and make you feel like family the second you walk in. I have Celiac disease and they went out of their way to make sure there were gluten-free options. They want you to the have an amazing time in Merida so they spend time walking you through the places ... | 5.0 | Food is important to us and the team is thrilled to hear how much you enjoyed the g-free breakfast. Thank you! |
The Diplomat is an absolute gem of a hotel. Upon arrival we were welcomed warmly, shown around the hotel and served a fabulous Margarita. It was exactly what we needed after the long journey from England and we felt instantly relaxed. The hotel design is stunning and feels like a true oasis in the city. The attention ... | 5.0 | Come see us again, more margaritas will be waiting! |
Had a wonderful stay. The owners clearly put a lot of thought and effort in creating an oasis in the city. The room was spacious and very well light. The property was gorgeous, and beautiful plantings. We arrived early, and Sara provided us with coffee, a map, and we had a long discussion as to where we should visi... | 5.0 | Great to hear you had a wonderful stay, thanks for taking the time to share your thoughts. |
We loved the design of the hotel, the breakfast was amazing, fresh and contained everything you could wish for. The staff is also very friendly, helping you always and they are open-minded. We would definitely go back to this hotel, when we would come back to Merida. This was the BEST hotel we stayed in when we did the... | 5.0 | It was great meeting you both, come back and see us again soon! |
As a frequent traveller being very picky when it comes to boutique hotels, its not hard for me to say that the Diplomat exceeds every expection! From the wonderful details in the homey, lovely rooms such as fresh flowers and homemade cookies to the beautifully lush garden, cool honesty bar and nicely designed pool. You... | 5.0 | Thanks, and you too ROCK! |
After years of traveling, this is my first Tripadvisor review and I would be remiss if I did not review this excellent hotel. From our first entry into this lovely, simple but elegantly designed hotel, I felt more than welcome. Ample and deliciious margaritas were offered upon our arrival as we were toasted beside the... | 5.0 | We absolutely loved reading every word of your heartfelt review, thanks for taking the time and effort, it means the world! And we know that you've travelled the better part of the world so your opinion is all the more valued. Mil Gracias! |
Not only is The Diplomat a beautiful hotel in an excellent location, but it is also owned by Neil and Sarah, the best hosts we've ever had. We've stayed in amazing locations all over Mexico, but we have never experienced such attention to detail and service as we did at The Diplomat. The room decor and lush courtyard... | 5.0 | Jon & Christine, you were amazing guests and ones that make it all worthwhile. Love meeting you both and can not wait to welcome you and all of your family members back to The Diplomat! |
We are speechless. Sara, Neil and their entire team gave us an incredible stay. The furnishing and design of every detail is so loving and creative, we have never seen such a great boutique hotel. And you immediately notice that everything is done to preserve this great atmosphere. The service is indescribable. We we... | 5.0 | Ahhh, thanks for the sweet review and hope you can visit us again soon! |
This was a perfect hotel - comfortable, stylish, with a great location and unmatched hospitality. Sara and Neil and the whole team took extremely good care of us from snacks and drinks when we arrived to great recommendations for dining and activities. They even arranged a tour guide to take us to Chichen Itza. The hot... | 5.0 | Theodor! What an awesome pleasure it was to have you both stay with us! Thanks for taking the time to write, it means so much to us and our team! We hope to welcome you back again soon! |
this is a place that you fall in love with the owners, staff, building and everything else. award winning like interior, everything was thought for and had special place. great hospitality and wonderful service extends beyond your stay. you can always count on them like you have a friend living in Merida. they know wha... | 5.0 | A big thank you from us and the team for the wonderful review! |
We love small independent hotels but often bemoan the fact that they can lack some of the amenities and touches of a good chain hotel. You substitute - chargers, great wifi, espresso and well thought out lighting - for personal service and individual character. At the Diplomat, you get the best of all worlds. The aweso... | 5.0 | It was a pleasure meeting you both and we're thrilled that you had an amazing time. Gracias! |
We just got back from a wonderful stay with the gang there. The hospitality was warm,intel priceless, the staff accommodating and a curated breakfast to die for. All wrapped in this well appointed hidden treasure of a property. Thanks,Neil and company for another outstanding stay! | 5.0 | Thanks you Team Olas! |
As our cab driver drove though the maze of old Merida , we started wondering where were we heading? It was well worth the turns and bumps - what an amazing surprise behind that lovely blue entrance. Neil greeted us right at the door and we stepped in to this oasis right in historic Merida. Neil and Sara have built t... | 5.0 | Gerri & Sam, I think it's about time for another visit. Thanks for the amazing review, we hope to see you again very soon! Margaritas will be waiting! |
I don't know where to start! The property is lovely - rooms are beautifully designed and the pool area is ideal. While we loved exploring Merida and the surrounding areas, we loved returning to this idyllic spot. Napping in the hammock or reading by the pool was just a delight. But the best reason to stay here ... | 5.0 | Thanks so much, come see us again soon! |
We had an incredible stay at the Diplomat. The owners, Sara and Neil, are so kind and helpful. We were warmly greeted from the moment we arrived and completely taken care of until we left. We had a very early morning departing flight and they prepared a delicious breakfast bag of goodies for us to take the night before... | 5.0 | A big thanks for the kind review! |
A stay at The Diplomat is a first-class experience. The hosts (owners) Sara and Neal are incredibly helpful and so nice that we hated to leave. Their support team is equally great. The breakfasts are fantastic too. Can't say enough good things, you won't be disappointed. | 5.0 | Gracias! Hope you can come visit us again soon. |
Staying at the Diplomat Boutique Hotel is so memorable because there is no friction. Everything is smooth as silk from the moment you walk in the beautiful front door, breathe in the beauty of the garden and pool courtyard, and meet the owner. Who... gives you a drink, a snack, a cloth to refresh your face and hands ... | 5.0 | What an incredible review. Ourselves and the team appreciate it, gracias! |
I loved My stay at the Diplomat! The owners and staff made my stay in Merida one of the best vacation experiences of my life! The hotel is beautiful. Comfortable and modern. It’s a hidden gem. The service is amazing. The employees were polite and attentive and Breakfast in The mornings was delicious. I didn’t know mu... | 5.0 | Thanks, and come back, we have some new breakfasts for you to try! |
The Diplomat is a one of a kind hotel. The beauty, chic-ness and high quality of our room, the pool and breakfast area, is both soothing and gorgeous at the same time. And the owners Sara and Neil are completely charming, helpful, kind and fun. It started even before we arrived with emails coming and going. Then, from ... | 5.0 | Ah, thanks for the sweet review, it means a bundle to us. |
We had such an enjoyable and relaxing stay at the Diplomat Hotel. Sara, Neil and the rest of the team were so thoughtful and helpful during our trip- everything from coordinating our return COVID tests, dinner reservations and activities during the day were all on point/ seamless. The breakfast and amenities were such ... | 5.0 | Thanks for the great review! |
If you are thinking about visiting Merida then stop thinking and just do it and stay at this hotel. The hotel is beautifully designed. We enjoyed every minute here. The couple that own it know everything there is to know about the city, and the whole area. They helped make the stay special. The breakfasts are just simp... | 5.0 | What an awesome review, we're thrilled you had such a wonderful time with us. |
Perfect little hotel for a visit to Merida. The old home is beautifully renovated and modernized where needed. Hosts could not be more gracious and breakfast was delicious and substantial. We would without hesitation recommend the Diplomat experience. | 5.0 | Thanks for an incredible review! |
The Diplomat provided an amazing experience! The staff were very friendly and helpful. The hotel was absolutely gorgeous and combined with the staffs service it feels as though you are in a resort! I definitely recommend this place to everyone, so so so amazing! | 5.0 | Thanks for the kind words, we hope to see you again soon! |
The stay was perfect!! The staff are very attentive and they let you know the best things to do in Mérida! Breakfast service is definitely a 11/10, the tostadas are to die for! The service at the diplomat is impeccable. They have tour guides, massage therapists, and even doctors. I would definitely recommend The Diplom... | 5.0 | Gracias for the amazing review! |
Very comfortable bedroom with large & modern bathroom; The Diplomat is a fully renovated Hotel with few ground floor rooms. Aircon, fans & wifi are working well. There is no lunch nor dinner service, but do not miss the breakfast made to everyone’s wishes. The pool is very enjoyable with drinks available. There is no p... | 5.0 | Joanna, Thanks so much for taking the time to write about your experience with us at The Diplomat. It was such a pleasure to meet you both and to have the opportunity to chat with you. We hope that you had a lovely time travelling the Yucatan! |
The Diplomat is beautifully designed and furnished, and Sara’s design experience is evident in every space. Sara and Neil went above and beyond to make our stay special and comfortable. Their attention to detail and focus on experience was wonderful. The food was spectacular, and breakfast is a real highlight. | 5.0 | Emily, thanks for taking the time to write! Our top priority at The Diplomat is making sure our guests have an incredibly personalized experience, we are so glad you enjoyed your time with us. We'd love to welcome you back soon! |
Our stay at Diplomat was such a pleasure from the first email to the wave goodbye as we left this beautiful property. Sarah and Neil are two of the most hospitable and gracious hosts we’ve had the pleasure of meeting. They doted up us with welcome margaritas, impressive and healthy breakfast spreads, a complimentary mi... | 5.0 | Thanks for the wonderful review, we hope to see you back in Merida again soon! |
The Diplomat is an oasis that sits tucked away in quiet neighborhood within walking distance of the central area of Mérida. The rooms are beautifully appointed with local handicrafts, simple, clean designs, and an overall welcoming ambiance. We stayed in The Colonial Suite which has a double vanity in a rather large ba... | 5.0 | Thanks so much. Ourselves and of course the team thrive off of wonderful reviews like this! |
Great place; nice rooms and pool but the service was outstanding; highly recommend; food was really good too; I also like the fact that you can come and go as you please because other places require you to check in with the receptionist; they lined up my car for me which was delivered to the hotel also. | 5.0 | Yes, The Diplomat is a labour of love, owner run and operated every single day. We hope to welcome you back again soon, there are so many more amazing breakfast to be eaten! |
I don't even know where to begin. This hotel is so beautiful, so clean, secure and welcoming. Sara and Neil are a wealth of not only local information but have traveled the world and are so incredibly well versed in all things adventure. We loved this experience so much and cannot wait to spend another holiday here wit... | 5.0 | April, thanks so much for taking the time to write such a lovely review. We can't wait to welcome, not only you two, but also your friends to The Diplomat, it would be wonderful to share Merida with them all, not to mention a few margaritas! See you very soon! |
We recently stayed four nights at The Diplomat in Merida to experience the city and the nearby ruins. Where do I even start? Sara and Neil have the hospitality business down. The attention to detail, from the fresh flowers, leaves in vases in our room to the well thought out breakfast offerings was impressive. To top a... | 5.0 | Sarah, thank you, thank you, thank you! We appreciate that you picked up on the little details of your stay with us at The Diplomat. We truly believe that it's the little things, if done right, that make a hotel stay so special. We're so glad that you enjoyed your stay! |
Mimosa bar at breakfast. Need I say more? The rooms are really spacious and comfortable and everything is well-styled. Make time for just hanging out by the pool with some mezcal. And such friendly service. I love that they have an honor bar where you can grab chilled beer or sodas whenever you want. | 5.0 | We knew there was a reason you two kept coming back for more! We love that you've become regulars at The Diplomat and now we know it's not just for our friendly service. See you again soon! |
The Diplomat is a find and is one of the best small boutique hotels we have ever stayed in. On a quiet Centro street amidst restored colonial houses it is convenient to mid-town cultural sites , restaurants and cafes by either foot or inexpensive Uber. Very well designed and appointed the hotel is a small treasure wi... | 5.0 | Frederick, thanks for taking the time to write about your experience. Glad you enjoyed it! |
I was enamoured by the Diplomat, it felt like home right from the start for a reason I cannot explain. Maybe it was the warm welcome from Neil and Sara or the serein atmosphere in the patio that reminded of Provence. There is something special there. I am afraid a review won’t don’t it justice. Overall, I was most i... | 5.0 | Wow, where to even start with this amazing review. It means the world to us and the team to read how much you enjoyed the experience. A huge thank you, and look forward to seeing you again one day soon! |
Walking into the Diplomat is The best decision I made planning our week in the Yucatan was staying at the Diplomat. From the moment we walked in Neil and Sarah made us feel like we were taken care and at home. Their immaculate design taste evidenced in the modern, comfortable, beautiful spaces that maintain a local cha... | 5.0 | We're so thrilled that The Diplomat has been one of your best hotel experiences, that makes our day! We also love that you picked up on all of the little details. Thanks for writing such a lovely review of our little place, we hope to welcome you back again very soon, there are so many more amazing breakfast to be eate... |
This is truly a delightful little hotel where you are made to feel very special from the moment you walk in the door. It is owned by an adorable Canadian couple with great warmth and personality. The place is gorgeous. A real oasis within a hot and bustling city. And the breakfasts are works of art! | 5.0 | Sean, Mil Gracias! We absolutely loved having you both stay with us, we truly enjoyed chatting with you and hearing about your amazing adventures. We hope that our paths cross again soon! |
A beautiful little boutique hotel with just 5 rooms. I had a very comfortable and spacious room opening to the pool and breakfast area. Excellent breakfasts with different variations each day and free tequilas and mezcalitas at the bar in the afternoons. Nice little pool and very peaceful (no children). The Canadian ow... | 5.0 | We are so glad that your time with us was enjoyable and that you created some unforgettable memories with your daughter! We hope to welcome you again soon, there is so much more to explore and our complementary tequila, mezcal and our incredible margaritas will be waiting. |
We spent 3 nights at the Diplomat in Merida and it was the best stay we have ever had anywhere away from home! The glowing reviews are so well deserved. Sara and Neil have created a little paradise within the busy city of Merida and we were so lucky to have found this incredible place. From the start of our visit, we w... | 5.0 | You were incredible guests and we loved having you stay with us at The Diplomat. Our entire team is so glad that you both had a wonderful experience and enjoyed every little detail, from the margaritas to the breakfast and restaurant recommendations. We truly appreciate your perfectly detailed review! |
Are you feeling down in the dumps after a long, pandemic year? Are you becoming pessimistic about the current state of affairs? I guarantee that spending time at The Diplomat will restore your faith in humanity! The owners, Sara and Neil are cheerful, generous, and patient, the surroundings gorgeous and squeaky clean, ... | 5.0 | This might be our favorite title for a review ever in the history of reviews! We can't thank you enough, this review made us laugh out loud and also gave us all those warm and fuzzy emotions that make everything we do worthwhile. Our entire team thanks you. We can't wait to welcome you back! |
Our room was adjacent to the interior courtyard pool & it was a lovely visual backdrop while we enjoyed a delicious morning breakfast of Belgium waffle, fruit, mimosas & delightful conversation with our host. Sara is an excellent host and even reserved dinner for our (previous) late night arrival during a hasty bereav... | 5.0 | We loved having you stay with us, it was a quick visit but we know that you'll be back and there will be cocktails waiting when that time comes! |
Behind a blue wall in a quiet, unassuming Mérida neighborhood sits The Diplomat Boutique Hotel, a truly exceptional hospitality experience. We were welcomed as old friends at the front door by Sara and introduced to her husband Neil & their young son. Such positive energy this lovely family radiates! And what flawless... | 5.0 | We absolutely loved reading your detailed account of your stay with us. We're so glad that you both picked up on all of the work we put in to make The Diplomat something special. We hope to welcome you back, there is so much more of the Yucatan to explore. |
I wish I could give The Diplomat 6 stars! This boutique hotel is such a gem in Merida. My husband and I stayed for 3 nights in May 2021 and wish we could have stayed for another week. You can tell that The Diplomat was opened by very seasoned travelers - they have all the comforts you'd expect from an upscale hotel w... | 5.0 | Megan, Thanks for taking the time to write such a lovely review, we know how busy you are. You've just made our day, we truly loved reading your well thought out review and we can not wait to welcome you all back to Merida! We know we'll be seeing you again soon! Mil Gracias! |
Where to begin…The Diplomat is by far one of the best hotels my boyfriend and I have ever stayed at! Sara & Neil provide top notch service and go above and beyond to make sure you’re taken care of. From the moment you get there to the moment you leave, they’ve got you covered. Such friendly and awesome people! The hote... | 5.0 | You two were incredible guests, our entire team loved having you stay with us, it was such a pleasure to chat with you and get to know you both. Thanks for take the time out of your very busy schedules to write such a lovely review. We hope to welcome you back again soon, there is so much more to explore and many more ... |
We loved our time at the Diplomat: It is a beautiful tranquil place to stay or retreat to after seeing the sights around Merida, and is within easy walking distance of the city center, plazas and restaurants. Sara and Neil are amazing hosts who will provide you with recommendations , excellent local guides ,and every... | 5.0 | Thanks you so very much sitting down to write this review, it means the world to us! |
To start out, I work with two of my brothers in a coffee shop that they started a few years ago. The shop was founded on (and continues to run on) good customer service. Well-treated customers become friends over time, and we now have many friends from the shop. Our friends, in their turn, want to make the coffee shop ... | 5.0 | We new straight out the gate, with out first email correspondence, that you two were going to be incredible guests. We loved having you stay with us and truly enjoyed getting the opportunity to meet you and to chat with you. Your review gives us all the feels, you have hit us at our core and have completely understood ... |
In case CondeNast Traveler's glowing review and Tripadvisor's #1 Hotel in Merida accolades are not enough, here's a stellar review of our five night stay at Diplomat. We have stayed in hotels, bed-and-breakfasts, airbnbs and resorts all over the world... Diplomat Hotel is truly a gem and incorporates the design and hos... | 5.0 | We loved loved loved reading your review! We know you two have travelled the world and we really value your opinions, thanks so much for taking the time to write and for picking up on all of the little details at The Diplomat. We hope to welcome you back again or better yet cross paths with you somewhere on one of you... |
After traveling in various parts of Mexico for 17 days, we discovered ”The Diplomat Boutique Hotel.” As soon as we walked in we felt right at home. The energy there was exactly what we have been yearning for. The ambience was chill and sophisticated with exquisite detail from the pattern of tile on the floor to the ... | 5.0 | Thank you, thank you, thank you! We truly loved reading your detailed account of your time with us. We loved that you picked up on the little details and all of the special things that our team work so hard to achieve. We do hope to welcome you back again very soon. There is so much more to explore and many more breakf... |
We absolutely loved our stay at the Diplomat. A small, boutique hotel - that is walking distance to many sites in Merida. Our room was beautiful, comfortable and very private. We were so impressed by the attention to detail that Sara & Neil put into the stylish decor, and their truly attentive service. You will want ... | 5.0 | Thank you! We loved having you both stay with us, you were beyond amazing guests, we do wish that you could have stayed forever in your poolside suite. Thank you also for taking the time to write such a sweet review! |
One of the best hotel experiences we have ever had ! From the minute you arrive to the last minute of your departure, Sara and Neil go above and beyond. Everything that is said in previous reviews is all true. The feeling of content every time you enter the hotel is priceless. The ambiance, the attention to detail, the... | 5.0 | Wow, awesome review. Gracias from all of us in Merida! |
We experienced the best service we have ever had at a hotel at The Diplomat thanks to Sara and Neil and their team. They went above and beyond to ensure I had the best birthday weekend with too many personalised details and surprises to list here. There is something very special about a place that immediately makes you... | 5.0 | We absolutely loved reading your increble account of your stay with us, we also really loved having you stay with us at The Diplomat. We hope to welcome you back for another birthday week-end or for any reason really! Come back! |
This little oasis has an incredible resort feel, tucked away inside the city. We almost weren't sure we were in the right place because we arrived at night and the street is pretty quiet, but once you're inside it's the coziest place one could hope for. Sara and Neil were fantastic, knowledgeable, and thoughtful host... | 5.0 | No Exist |
We arrived in Merida for our first visit well past dark. At first we weren’t sure if we had the right place since it didn't seem overtly marked as a hotel, but because Sara was expecting us, a little iron gate popped open and we were greeted right when we said we’d arrive. Sara has amazing energy and we immediately fel... | 5.0 | No Exist |
We spent an unforgettable weekend here for my birthday in February. Sara and Neil were fantastic hosts and arranged both our covid tests at the hotel as well as an in room massage for us. They went all out to help us celebrate and even had a delicious cake for me on our arrival! Sara's background in interior design ... | 5.0 | No Exist |
The Diplomat is off-the-hook awesome. We stayed in a room right next to the pool. We were greeted at the door, given snacks and drinks, and treated like family. I was there with my wife and son and we all thought the place was amazing. We took an uber to go to the center of Merida to the market and later one to go to a... | 5.0 | We absolutely loved reading your review, muchas gracias, we really appreciate that you took the time to write this lovely account of your stay with us. We will hold you to it and hope to welcome you back to Merida soon! |
The Diplomat is beyond magic from the moment you reach out to make your reservation. Sara and Neil have created a paradise that no review can do justice. From my first email exchange with Sara, I knew right away that I had made the right choice. No detail is overlooked in the communications and the warmth and kindne... | 5.0 | No Exist |
Our stay at The Diplomat Boutique Hotel was better then I could have imagined. My boyfriend and I are travel bloggers and have stayed at many hotels. And this was the first time I have ever stayed at a Boutique hotel. And I absolutely loved it. One of the best hotels I have ever stayed at! Sara and Neil are absolutely... | 5.0 | Berenice, Thank you so much for your heart felt review, we truly loved having you both stay with us and we enjoyed chatting with you both about life & travel. We appreciate that you've picked up on the little details and we trust that your boyfriends birthday was an unforgettable one! We'll see you again and can't wai... |
WOW, WOW, WOW!!! We came to this Boutique Hotel, (1) because of the great reviews and (2) because we wanted to get the feeling of the setting of Merida. The service was/is amazing!! From the best hospitality that both Neil & Sarah gave us from the moment we arrived, until our departure. We have traveled around the w... | 5.0 | We're so glad that we had the pleasure of hosting you two for your anniversary. We have a very strong feeling that we'll be seeing you and your extended family again soon. Thank you so much for your thoughtful and oh so kind review, it made our day! |
We booked last minute but were welcomed warmly by Sara one of the owners who was so nice who helped us settle in. Our room was spacious and the bathroom was beautiful, impeccably clean, basically immaculate. Super stylish room- modern yet with a Meridian charm. Hotel staff was nice and helpful (Edith was awesome). T... | 5.0 | We truly loved reading your review, plenty of market research and tequila went into creating those margaritas and we're thrilled that you enjoyed them. We also appreciate that you extended your stay but now we're wondering if it was just for more margaritas! All joking aside, it was a pleasure to have you stay with us ... |
We had a truly fantastic stay at the Diplomat earlier this month. We have a 19-month-old toddler and couldn't have asked for a more accommodating, thoughtful, and luxurious stay. At the time of our stay, we were the only ones and the entire team was so attentive to our needs - we practically had the place to ourselves.... | 5.0 | Supriya, We just loved reading your review, almost as much as we loved having you and your beautiful little family stay with us. It was lovely to chat with you poolside and also to hear about your travels. I'm glad we floored you and can't wait to welcome you back again! Please pass along big hugs to Bharat & Raahi! |
We flew into CUN and drove all afternoon to get here. The reward at the end of the trip was breath taking. Sara and Neil, the owners, arranged a bottle of Vino Tinto in our room, and gave us a personal tour of the hotel. This hotel has 5 rooms. The Paramount room was ours for five glorious nights! We had a beautif... | 5.0 | Georgia, What an amazing pleasure it was to welcome you to The Diplomat. Thank you for your kind and thoughtful review, we love that you picked up on the little details but also the atmosphere in which we've worked so hard to create. We definitey hope you return very soon, we're looking forward to it and we'll have th... |
The staff of the hotel showed us what hospitality is all about. We had plenty of privacy, and at the same time seamless access to anything we needed, which made us feel we’re living at home, just more stylishly. The staff took the time to understand our goals for visiting Merida, and helped us hit all the notes we want... | 5.0 | Adel, what an amazing pleasure it was to have you stay with us. We're so glad you enjoyed all of the little details at The Diplomat but also that our staff was able to make all of your Merida dreams come true. We are already looking forward to the day when we're able to welcome you back, the Tequila & Mezcal Bar will ... |
Sara and Neil are so kind, classy and good. They give warm, professional, generous care in everything they do. They are truly intuitive- gauging a traveller’s need for quiet settling and inspiring connection. The food is prepared and delivered beautifully in abundance. We reminisce about our time at The Diplomat with ... | 5.0 | We're looking forward to welcoming you back one day soon! |
Sara and Neil were so welcoming and their small hotel was outstanding. The exterior hides a quiet getaway with palm trees, pool, and very comfortable rooms. Sara spent time on a Monday night to give us an overview of Merida and Neil was our touchstone the next morning for a delicious vegetarian breakfast taken poolside... | 5.0 | Thanks for choosing to stay with us on your birthday, we're thrilled to know it was a great trip. Gracias! |
My wife and I just returned from our third visit to Merida, and our second stay at The Diplomat Boutique Hotel. The reasons why this hotel is ranked No. 1 are ample, but they begin with the owners and operators, Neil and Sara. We have stayed at other boutique hotels and can say that our expectations are very high whe... | 5.0 | Thank you very much for the kind words, looking forward to your third visit one day soon! |
The Diplomat ranks as my favorite hotel experience ever! Our gorgeous room was street side, but still very quiet. There's music, but the sound system is so well, done, it doesn't sound like it's piped in, but rather charmingly off in the distance. The food was fantastic. We loved the honor bar and gift shop. Everyon... | 5.0 | It's great to hear you had a wonderful stay at the property, gracias! |
We stayed for one night in Diplomat Boutique hotel in Merida and we were so impressed by the hotel ambiance as well as the warm welcome we received by Sara and Neil (the hotel owners). The room was so comfortable and the amenities were excellent. Sara was helpful and excited for our visit and provided us with a customi... | 5.0 | It was a pleasure meeting you both and hearing about your travels. We know the trip was short, but it's great you had an opportunity to scratch the surface of the city. |
I can't rave enough about the Diplomat Boutique Hotel or about its owners, Neil and Sara. Everything about the place and about them as proprietors was fantastic. Specifically: Decor: Outstanding, chic, exquisite Food: Sara should be a food stylist. And the breakfasts were delicious, to boot. Concierge-type Services: ... | 5.0 | A big thanks from the entire team for such kind words! |
A gorgeous jewel box of a hotel. The hotel is operated with care by a generous, knowledgeable and delightful family. The breakfast each morning was unique and delicious. Traveling by myself, I never felt alone. The rooms are very spacious and comfortable. Every attention to detail is considered to make the environment ... | 5.0 | Thank you for this wonderfully thoughtful write up, we're so glad that you felt so comfortable and also that you picked up on all of the little details. We hope to welcome you again soon! |
We loved everything about our stay... the owners took care of everything from food and shopping recommendations and reservations to supplying snacks and beverages throughout our stay. It is clear they are travelers themselves, so they thought of everything they'd enjoy elsewhere and took that into account for their own... | 5.0 | We loved reading your review and we hope to welcome you back, the spicy mezcal margaritas and endless snacks will be waiting! |
We only spent one night at The Diplomat, but had an amazing experience there. The facilities are gorgeous and you can tell that a lot of care was put into designing the hotel from the rooms, to the beautiful patio, bar and pool area. The room was very nice with a big,comfortable king bed and a gorgeous bathroom. My ... | 5.0 | We know it was a quick stay, but we're thrilled you had a chance to enjoy the property for a night. Come see us again! |
My husband and I had a wonderful five night stay at the Diplomat. Communication even before we arrived was attentive so I knew this would be a a great stay but it gets even better when you are immediately greeted at the door by Neil who then proceeds to take all the time you need to go over local attractions, restaura... | 5.0 | Thanks for such a wonderful review. We're thrilled you had such a great time exploring not just Merida, but also exploring the Yucatan. |
Fabulous mini break, friendly city, great música and food. The Diplomat Hotel is in a quiet location but close to all the action downtown. Exceptional service, fabulous breakfasts and coffee and immaculately clean. Sara and Neil were very friendly and knowledgeable hosts and I would easily stay here again. | 5.0 | Thanks for the kind words, we hope to see you back here in Merida one day soon. |
We cannot day enough incredible things about Sarah, Neil and the staff at The Diplomat. From the minute you get there you feel like a welcomed part of their family and are greeted with a run down of the town of Merida and all of the beautiful surrounding adventures. The breakfast is probably our favourite thing abou... | 5.0 | It was wonderful seeing you both again, we're already looking forward to the third visit! |
A small, unique, independent hotel operated by professional, friendly, helpful owners. We were trapped in Merida due to weather conditions and feel fortunate we were able to stay there. It would be reason alone to return to Merida. | 5.0 | It was great meeting you both and we're looking forward to seeing you again. Gracias! |
This is so much more than a small hotel. Neil, Sarah and their staff make you feel genuinely welcome in their beautiful Mérida bolthole. They provide you with tips of things to do and recommend places to drink and eat both within the city and for cultural day trips out of it. Large, airy bedrooms, wonderful healthy bre... | 5.0 | Thanks so much for the kind words, we hope you can visit us again soon! |
If you would like to stay in a peaceful luxurious setting, with marvelously fresh and healthy vegetarian breakfasts, then do stay here. The hosts, Sara and Neil will pamper you. Both will go above and beyond to help in a moment of need or crisis. The historic centre of Merida is only a short walk away. You will not... | 4.0 | Thanks for the wonderful review! |
One of the best hotels I have ever stayed at! There is not much to add to the other reviews, Neil and Sara are lovely are were super helpful with recommendations, booking bus tickets etc. The breakfast is amazing and they even baked a delicous cake for my friend‘s birthday while we were staying there. I will definitely... | 5.0 | Thanks for such kind words, we hope to see you again! |
My partner and I traveled to Merida in July and originally reserved based on NUMEROUS recommendations from colleagues (at the US Embassy in Mexico City). We ended up extending our stay there because we loved it SO much! This hotel is small with only a handful of rooms but the grounds are just lovely, and so well decora... | 5.0 | Wow, thanks for such an incredibly detailed review. We appreciate every word of it and it puts a smile on our faces here in Mexico. Gracias! |
Our stay at The Diplomat Boutique Hotel was everything we hoped it would be and better. Sara and Neil are amazing hosts and cover every detail to ensure an unforgettable experience. The aesthetics of the entire hotel from the rooms, the lobby, to the pool and hola bar make this a place you never want to leave. We looke... | 5.0 | A big thanks for staying with us, it was great meeting you. Please visit us again when there's an opportunity! |
Long story short, we've been trying to stay here for 2 years but they were always booked. A cancelled flight and extra day stay prompted me to check for a one night availability and how lucky were we?! Sarah and Neil were sweetest, most helpful and warm hosts and the serene atmosphere they have created made us feel so... | 5.0 | It was great meeting you both. Looking forward to seeing you again soon, we'll have margaritas waiting! |
Neil and Sarah are friends you didn't realize you had yet. They made our stay so enjoyable, from recommendations to chit chat, to mezcal hour by the pool. If you go to Merida, this is a must stay! The hotel is beautifully manicured, with nooks for relaxing or a small bar for socializing. Their hospitality is nothin... | 5.0 | Thanks for the wonderful review, we're thrilled you had a great stay! |
We have traveled to many countries and we rate this stay among the one of a kind that is not to miss, Like many of the other reviews, we have so many positive things about our stay at The Diplomat Boutique Hotel and our hosts, Sara and Neil. From the communication before we even arrived (arranging 3 day-long side trips... | 5.0 | Thanks so much for your incredible review and also picking up on all of the little details and highlights of your stay. We hope to welcome you back again, there is so much more to explore and many more mezcal margaritas to be had. |
There’s not enough room here to cover how excellent a stay at The Diplomat was. The property itself was incredible in every way. From the breakfast, the spacious room, to the beautiful pool. What makes it stand apart from any other 5 star hotel in the area is Sara and Neil. We felt like family from the moment they open... | 5.0 | Thanks so much, we'll have margaritas waiting when we see you again! Gracias. |
We have travelled, last count for me 97 countries and stayed in many hotels boutique and corporate. The Diplomat is exceptional in our opinion, not only for intuitive service but for the elegance and duration of all the different parts . It’s so understated that like us you may drive past first time and not notice it b... | 5.0 | We truly loved reading your review almost as much as we enjoyed having you both stay with us. We're thrilled that you enjoyed Merida, we hope to welcome you both back very soon! |
From start to finish, it has been an absolute pleasure to have found Sara, Neil, Brooklyn and their beautiful hotel in Merida. They could could not have been more friendly and helpful in making arrangements for our first visit to Mexico. Nothing is too much trouble and they went way beyond what I could reasonably exp... | 5.0 | Wow, this review is precious and makes all the effort worth it. Thank you! |
The Diplomat Boutique Hotel is a gem in Merida! To start, Sara & Neil are absolutely AMAZING hosts - the best I've ever had! They truly made my stay unforgettable. They thought of everything - from the tiny details in the room, to the best breakfast ever, to their own personal food & shopping recommendations. The hotel... | 5.0 | A big thanks for the wonderful review, we hope all is well and you can visit us again soon! |
Beautiful and comfortable do not do this hotel justice. The owners, helpers, decor and location are wonderful. You are a few blocks from restaurants and parks but it is totally worth it. Uber was always minutes away if we didn´t feel like walking. Breakfast was beautiful and the honest and simple gestures made this tri... | 5.0 | Gracias Fabiola, it's great to read that you had an unforgettable stay! |
I’m not even sure where to start with my review of our stay at this boutique hotel. Booking is super easy via their website. Email communication prior to stay helped Neil and Sara get to know our food preferences/issues. My husband and I arrived on a rather early flight from Cleveland, OH. We weren’t quite sure if they... | 5.0 | Jeanne & Andy, What an amazing pleasure it was to have you both stay with us. We're thrilled that you enjoyed all of the little details at The Diplomat! We also love that you made this most of your time in Merida and that you explored your way around the Yucatan. We're already looking forward to welcoming you back, th... |
A beautiful hotel that feels like your home in Merida. Sara & Neil are great hosts and made sure we have an amazing stay. They recommended the best places in the city and really helped us to plan everything according to what we like. Great breakfast, beautiful suite, wonderful pool, the best tequila, cocktails and beve... | 5.0 | It's wonderful to hear you soaked in our little oasis. Thanks for the wonderful review! |
If like me, you spend hours trawling the internet for the best places to stay, please stop right here. This place is pure magic - sensational breakfasts, thoughtful touches, stunning pool, beautiful rooms and tailored travel info. We love traveling and this has been our favourite place that we have ever stayed. This is... | 5.0 | Amy, thanks for the sweet words, we hope to see you again soon! |
Our time in Merida could not have been better and our stay at The Diplomat helped make our vacation perfect! It was our first time in the Yucatan yet we felt like it was home. I cannot say enough great things about our accommodations. The room and surrounding grounds are sparkling clean, comfortable and stylish. Our ro... | 5.0 | No Exist |
This is a wonderful cozy hotel that gives you sense of privacy and relaxation. Neil and Sarah great hosts that made everything to make our experience fantastic. loved the breakfast and the beautiful decoration of the rooms | 5.0 | No Exist |
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