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This was our first visit to Merida and we were celebrating our anniversary!!!! It was fantastic, even before arriving there I had communications with Sara and she was able to make the necessary arrangements to hire a guide to book a rented car, recommend restaurants and shops, etc . Our visit was super relaxed and enj... | 5.0 | No Exist |
Niel and Sarah added so much value to our stay in Merida i wish all consierge services had so much knowledge and skills.. they got to know our needs in super short time and the made our stay so much better that if we had a stay at a standard hotel or even worse airbnb. And the pool and breakfast is really really nice w... | 5.0 | No Exist |
First the hosts are attentive and knowledgable. they can arrange tours, make restaurant reservations etc. They have an excellent daily tequila bar and they have an amazing breakfast that they will prepare to go if you have an excursion. The room and the hotel was tastefully decorated. they offer personal attention as t... | 5.0 | No Exist |
We had a fantastic stay at the Diplomat Boutique Hotel and it was such a pleasure to meet Sara and Neil, our hosts! This is the hotel like no other, it is more like staying with friends! Sara and Neil made Merida their home and they are happy to share their local knowledge with the guests, put you in touch with guides,... | 5.0 | No Exist |
We travel a lot and were very impressed by the team at The Diplomat! In fact, it was one of our favorite places we had stayed in a while. From our welcome margaritas and botanas to all of the helpful suggestions the team provided for our stay, it definitely exceeded expectations. They sit down with you upon arrival and... | 5.0 | No Exist |
This is a beautiful little B&B off the beaten path, several blocks away from the hustle and bustle of downtown Merida. You can walk to the main street and grand square (+/- 10 blocks) if you’re looking for a little exercise, or you can catch an Uber for under $2 USD. The rooms are palatial and smartly appointed. Brea... | 5.0 | Thanks for the wonderful review, it's much appreciated! |
We spent two weeks travelling through Mexico and I'm sure our three days at the Diplomat are the ones we will remember most fondly. All the reviewers praising the elegant design, wonderful breakfasts (thanks Sara!) and fantastic tequila and mezcal selection (bravo Neil!) are well on the mark. However, i'd say what re... | 5.0 | No Exist |
Everything about our stay at The Diplomat was perfect. Neil & Sara and their staff made us feel like home but with a service very personalized 5 stars hotel. The room’s are very comfortable and stylish. You might never want to leave the space they made for the pool and hammock. Need to ask for Neil’s killer margaritas!... | 5.0 | No Exist |
The Diplomat Boutique Hotel is a beautiful oasis in every respect and Sara and Neil have attended to every detail. I highly recommend The Diplomat if you value fine design, sumptuous breakfasts, spacious cool rooms, a wonderful pool, refined design, great location and the best host and hostess ever! Sara and Neil ha... | 5.0 | No Exist |
We had a lovely time at this tiny boutique hotel. Neil and Sara have built a truly wonderful oasis and the hospitality is felt in every interaction with every member of the team. The rooms are excessively spacious, including the bathrooms. Highlight for us though was quite clearly the absolutely amazing breakfast! We'... | 5.0 | No Exist |
We connected with Sara and Neil through a mutual friend in Lake Arrowhead and decided to book four days of our Yucatan adventure at The Diplomat...much to our delight. To begin with, we arrived very early on a Sunday morning on a new non-stop flight from Tijuana to Mérida, and were invited to join them for breakfast th... | 5.0 | No Exist |
Everything is just done right. Welcome is great, rooms are detailed, well appointed, there are all sorts of details making a stay here very special. Everyone working here is great and genuinely interested in making your experience a fantastic one. Top notch | 5.0 | No Exist |
We agree with all the reviews and comments so far. Sara and Neil and their team have done a great job creating such a special place and their style of hospitality is caring and thoughtful and with little extras that make the Diplomat unique and special. | 5.0 | No Exist |
We couldn't be happier with our stay at the Diplomat. Sara and Neil were so responsive to email when we had questions before our trip, and then upon our arrival Sara and Neil made us feel so comfortable and immediately relaxed. Every detail of this hotel is perfectly thought out - from the hip and trendy decor, to the ... | 5.0 | No Exist |
Wow, my husband and I and our two friends were so spoiled by the owners, Neil and Sara, we felt like we were special personal guests of theirs. They go above and beyond in making sure our stay was perfect - from the excellent travel tips prior to our arrival, to booking us on a fantastic 1-day excursion while we were ... | 5.0 | No Exist |
My husband and i kicked off our honeymoon at the Diplomat Merida, and we couldn’t have dreamt for a better start. Our suite was absolutely amazing, and the common area around the pool was such a delightful oasis in the city. The breakfast, the coffee, the margheritas, the complimentary Tequila/Mezcal, and the beer in t... | 5.0 | No Exist |
This hidden gem is not to be missed if staying in Merida and are looking for a relaxing stay with unbeatable personalized service. Neil and Sara go above and beyond to ensure that your stay is peaceful, relaxing, and personally curated. From the personalized pre-trip email, to the warm welcome, breakfast each morning, ... | 5.0 | No Exist |
Our stay at the Diplomat Boutique Hotel for 5 nights in mid-February was a truly wonderful experience. Sara and Neil provides a charming oasis for you to totally relax in. Their service and attention to all the details of what a boutique hotel should encompass is quite amazing, so many sweet details that will make you ... | 5.0 | Gracias for the amazing review. Come see us again soon, mezcal will be waiting! |
Really and truly I can’t put into words how perfect this hotel, hosts and hospitality are. We knew it’d be special when they sent us (extraordinary) travel tips for our other destinations before coming to Merida - and once we got there it didn’t disappoint. Every element of our stay was absolutely perfect. I cannot rec... | 5.0 | Thank you for giving us the opportunity to introduce our favorite spots in Merida and around the Yucatán. We're already looking forward to having you back here again at the Diplomat! |
We were blown away by our recent stay at the Diplomat Boutique Hotel. We typically stay in big corporate hotels but decided to try a small boutique for our weekend trip to Merida for a friend's wedding. I have to say this was probably the best hotel experience my husband and I have had in recent memory. The property wa... | 5.0 | Thank you for taking the time to share such kind words. We are truly happy you both had an amazing experience, looking forward to your next visit! |
This hotel is special and reflects the attention to detail and hospitality of Neil and Sara who were exceptional hosts. Very talented people. The hotel is stunning and the room was equipped with anything you could wish for. Lots of little extra touches, which we don't want to detail it will spoil the surprise. We w... | 5.0 | Thank you for such a great review! We are glad you had a great time at The Diplomat, hope to see you again soon! |
We spent 3 glorious days at the Diplomat and felt like we had discovered a perfect retreat - more lovely than anything we could imagine and that was already after reading the amazing reviews. Neil and Sara are attuned to their guests in the most delightful way, the rooms are exceptionally simple and beautiful and cal... | 5.0 | No Exist |
The Diplomat was a brilliant surprise and a secret gem unlike any other. Neil and Sara have true passion and expertise - it is apparent in every last detail of this beautiful oasis. Upon arrival we felt as though we were meeting dear old friends. They strike the perfect balance of friendliness and involvement while ... | 5.0 | No Exist |
We stayed at the Diplomat for three nights in January 2019. As a b&b, it is charming, and the location is very good, but what sets the place apart -- far, far apart -- are Sara and Neil. In their combination of kindness, intelligence, humor, realness, breadth of global experience, and willingness to tune in to guests' ... | 5.0 | No Exist |
We loved this place, the highlight of our brief stay in Merida. We had a large room at the rear of the hotel, which has a very high ceiling, showed great attention to detail in the furnishings and was ultra stylish. The plunge pool in the courtyard is welcome on the hot afternoons and a great place to while away time... | 5.0 | Thank you Steve for such a detailed and thoughtful review, we are glad you enjoyed every detail of the hotel. Looking forward to seeing you again in Merida. |
Yes, I know that a bold statement to make, but I seriously think this could be the case here, and we’ve stayed in a lot of hotels all over the world. My wife and I stayed here in late November after we’d checked it out on TA. The holiday Company that organised part of our Mexican/Cuban trip tried to steer us towards ot... | 5.0 | We are so glad you guys stuck to your guns too because we loved having you stay with us. Gracias! |
We stayed at the Diplomat for seven nights hosted by the fantastic Sara and Neil in February of 2018.....we loved hotel so much that within a month we had booked our return for Jan 2019....My wife and I just returned from a longer visit....9 days this time. The physical hotel is a fantastic retreat....both stylish and... | 5.0 | Jesse, thank you for taking the time to write such an amazing review, we’re already looking forward to welcoming you & Kim back to The Diplomat. We know you'll be back for taco Sunday's in the park. |
My husband and I booked a few places in Merida because we couldn't decide where to stay initially. We actually stayed in three different places. On day one at The Diplomat, we lamented this decision and wished that we had booked our whole trip there. We had never been to Merida before and fell instantly in love. Howeve... | 5.0 | Thessali, thank you for the amazing review, we're grateful you enjoyed staying with us. Margaritas will be waiting when you visit again! |
It's hard to add something new to the hundreds of glowing (and well deserved) kudos from previous guests, but I'll make a stab at it. We consider ourselves to be experienced world travelers, so when we say this is one of the best boutique hotels we have stayed in, take my word for it. Sure, the interior design and ro... | 5.0 | Thanks so much for your thoughtful and heartfelt review, you’ve really managed to touch on every detail. The pictures are great and much appreciated. We’re already looking forward to welcoming you back to the Diplomat one day again soon. |
This was my second time visiting The Diplomat and the first time with my partner. Neil and Sara are the most incredible hosts and make you feel like part of their little family. The hotel is immaculate and thoughtfully designed. The homemade fresh breakfast is out of this world and something that I constantly crave, e... | 5.0 | Thank you Elyse, it was lovely having you back. We hope to see you again for breakfast and another amazing stay with us in the future! |
We were so impressed by this hotel - it is one of our all-time favourites! It started with the check-in process, which was totally relaxed and made us feel comfortable straight away. Sara & Neil listened to our interests and made spot-on recommendations to make sure we enjoyed our visit to Merida. They have in-depth kn... | 5.0 | We can’t thank you enough for the lovely review. We look forward to welcoming you back to further explore the Yucatan peninsula. Gracias! |
If you’re looking for a truly memorable hotel experience, then this is for you. We had the pleasure of being guests of Sara and Neil last month for 3 nights. I’ve traveled the world and have never had such a genuine stay... anywhere! They made us feel like family throughout our entire visit. We learned about the Yucatá... | 5.0 | Thank you for the wonderful review. We loved having you stay with us. Looking forward to seeing you again! |
This is a delightful hotel. We felt like we in our private hotel... a home away from home. From the street you would have no idea of the oasis behind the doors. Understated, informed elegance. Neil and Sarah are exceptional hosts. Highly recommend the Diplomat. | 5.0 | Thanks for the kind words, we hope to see you back in Merida again soon! |
Our stay at The Diplomat was fabulous. Sara and Neil made us feel at home and offered incredible recommendations in and around Merida making our visit even better! The personal touches, small perks and adorably curated gift shop really sealed the deal for us. We will definitely be back! Thank you again for your glorio... | 5.0 | It would be great to see you back here again and you can continue exploring beautiful Merida! |
This is a hotel we won’t forget, for all the good reasons. We are frequent travelers and we have not yet been in a hotel like this one; we would give it 6 stars in TripAdvisor if it would be possible. You feel a bit like you are staying at a friend’s house, by the way Sara & Neil treat you. They are so incredibly NICE... | 5.0 | It was great having you stay with us at The Diplomat. We're glad to know you enjoyed our rooms, breakfast, and wifi! Gracias! |
We booked hoping the over-the-moon reviews we’d read were at least close to being accurate. They were, in spades. This elegant hotel and its owner/operators Sara and Neil contribute mightily to making a stay in Merida memorable. Quick impressions: unbelievable breakfasts at the hotel; knowledable and enthusiastic g... | 5.0 | Thank you for the kind words. We're glad you had an incredible time, can’t wait to see you back at The Diplomat soon! |
Allow me to pile on with the rest of the Diplomat fans out there. All the wonderful things you read about this place are true. Sara and Neil are the best (the most generous hosts). This small hotel is one of the best places we have ever stayed and we have stayed at some pretty cool spots. The rooms are charming and imm... | 5.0 | A big thanks from the Diplomat team, reading your review made our day. Come see us again very soon, mezcal will be waiting! |
This is a unusual, terrific hotel. Just four rooms, with lovely spaces, both the rooms themselves and the pool and patio areas. Kind of hidden away place, peaceful but right in the city. Neil and Sara were incredibly helpful with advice about Merida and the whole Yucatan area. And the breakfasts superb. | 5.0 | Thank you for the kind review. And come visit us again soon for another superb breakfast or two! |
From the moment the taxi driver dropped us off at the Diplomat and Sara, our host opened the door and welcomed us I knew we had made the best choice for our stay in Merida. This four suite hotel is a real find. (My first reaction is to really, really not tell any one about the Diplomat so I can go when I want). But... | 5.0 | Gracias for taking the time to provide us with such a detailed and lovely review, we're happy you enjoyed your stay with us. Looking forward to having you again as a guest at the Diplomat! |
My wife and I spent only 2 nights at the Diplomat Boutique Hotel, but now wish we had planned for a much longer stay. Neil and Sarah made us feel at home right from the start and went above and beyond to make sure we had a great time. Their insights into Merida and the surrounding areas definitely helped us better plan... | 5.0 | Rahul, we are really happy to hear you felt at home. The Diplomat will be waiting for your next visit soon! |
Visited for 3 nights with my family and had the best time. Neal and Sara are wonderful hosts who considered every detail during our stay. Beautiful rooms and shared space for amazing breakfasts each morning. Great pool and lounge area. Highly recommend a visit! | 5.0 | Thanks for the kind words, it was great meeting you and the family. We hope to see you again soon! |
Staying at this hotel is like having longtime friends with a luxury house hosting you in Merida. I can't thank enough the owners, Sara and Neill, for their warm hospitality and for letting me discover their amazing boutique hotel. The suite was great: spacious, bright, perfectly clean and with all needed comforts. Bath... | 5.0 | Thank you for the lovely review. We too hope to see you back here, and of course bring the family, margaritas will be waiting! |
We stayed at the Diplomat hotel for two night but I wish we'd stayed longer! It's an incredible place in the heart of a colourful city. The suites are perfect, spacious, quiet at night and with elegant details. The best part of the day is definitely the breakfast! Sara is a wonderful and thoughtful cook and offered us ... | 5.0 | Come see us again soon, we'll be sure to surprise you with some new & equally amazing breakfast options. Gracias! |
We travel a lot and have stayed in hundreds of hotels. But the Diplomat takes your hotel experience to the next level. You will see and feel Neil and Sara's love and thoughtfulness to provide you the best experience from the smallest decorations in your room to the most delicious drinks and breakfast. We will be plann... | 5.0 | Ono & Wesley, Thank you so very much for your incredible account of your time with us at The Diplomat. We loved sharing travel stories with you and hearing about life on your side of the globe. We definitely hope you return again soon, we'd love to share more of the Yucatan with you! |
My husband and I love The Diplomat. It’s so beautifully designed, you instantly feel relaxed when you walk in. The service is unparalleled - Sara and Neil are super nice and extremely knowledgeable about Merida and the whole Peninsula. Anything you need - they will set you up. Breakfast is amazing. The pool is surround... | 5.0 | Thanks so much, reviews are like this are beyond appreciated. Looking forward to seeing you again very soon! |
We booked a two night stay at The Diplomat and already after being welcomed by Sara & Neil, the hotel owners, and having the first impressions of their hotel, we knew this would be too short. What an absolute little paradise they have in the middle of bustling Merida. We received a really helpful explanation of the cit... | 5.0 | Thanks for sharing your experience. We're thrilled you had a memorable stay and enjoyed Merida. Looking forward to seeing you again soon! |
We had a wonderful stay at the Diplomat and enjoyed our conversations with the kind and helpful owners - Sarah and Neil. The large room and bathroom, the beautiful property and pool - combined with the amazing breakfasts made from local vegetarian foods made our stay extremely enjoyable. The owners have provided a plac... | 5.0 | We and the team thank you for this wonderful review. Please come see us again soon! |
Incredible hotel that was the highlight of my five weeks in Mexico. Sara and Neill looked after us perfectly; they organised car rentals and restaurant bookings and we were treated like royalty in Merida's coolest restaurants/ bars by virtue of staying at the Diplomat. The food is amazing and everything is beautifully ... | 5.0 | Thank you for the review Sophie, we are looking forward to welcoming you back in the near future! |
We couldn’t have been looked after better by Neil and Sara - from the homemade breakfasts to the evening margaritas! The property and rooms and stunning and the whole experience was made to feel like home. One of the nicest places we have every stayed and plotting our trip back | 5.0 | Alex, thank you for the amazing review! We're pleased you had a great stay, looking forward to seeing you back at the Diplomat again soon! |
We cannot speak highly enough of our stay at the Diplomat. The owners are a wealth of information about the local area and you could not wish for better hosts in Merida. From the moment we arrived we received such a warm, friendly welcome. They helped us plan our evenings, recommended (and booked) places for us to vi... | 5.0 | Jon, what a wonderful review, we're happy to hear all was great. Hoping to seeing you again soon, lots of new tequila will be waiting! |
I can't recommend The Diplomat highly enough! Once you walk through the grand front door, you'll discover a lush oasis just blocks from the historic city center. The rooms were clean, bright and charming and no details were overlooked in the hotel's recent renovation. The owners, Sara and Neil, were wonderful hosts w... | 5.0 | Muchas gracias! We truly appreciate your kind words, it mean a lot that you had a great stay. |
Sara and Neill are some of the kindest and most hospitable hosts. They work to ensure you have a travel experience like none other. Sara sat down with us at check-in to help us with our travel plans and how to see everything we wanted to see in our short stay. Then, in the morning, set us on our way with the richest, m... | 5.0 | Jake, Thank you so very much for your truly incredible review! What a pleasure it was to have you stay with us. We're thrilled that you fell in love with the Yucatan just as we have, we're also glad that you enjoyed your time and the little details that make staying at The Diplomat special! We hope to welcome you back... |
Hosts Sara and Neil roll out the welcome when the front door opens at The Diplomat. The fantastic renovation and designer touches they’ve added to this colonial home and garden embrace guests as they settle in with welcoming margaritas poolside. Breakfast is so creative and relaxed. The special extras abound. They ... | 5.0 | Thank you for your kind words. Hoping we have the opportunity to welcome you again in the future, margaritas are waiting! |
From the moment we arrived, Sara and Neil made us feel incredibly welcomed and at home. Margaritas pool side over conversation about Merida and all it has to offer kicked things off. Their knowledge of the area and of Mexico meant that their suggestions of activities, restaurants or ways to relax in and around Merida w... | 5.0 | Thanks so much for the sweet review, we're thrilled you had a wonderful time! |
The love of my life and I had the privilege to stay at The Diplomat in beautiful Merida, Mexico. We were greeted by Sara and Neil, the proprietors of The Diplomat. Our suite was beyond exquisite and Sara and Neil made it feel like we were long lost family (that could mean good or bad, but I mean it in a good way). The... | 5.0 | We're thrilled you felt like part of our family and had a wonderful time here in Merida! Gracias! |
The Diplomat Hotel was a phenomenal place to stay in Merida! This boutique hotel was gorgeous. The suites were large and extremely clean. The breakfasts were fabulous- you may want to photograph them before eating, that's how beautifully they are presented. After a hot day of sightseeing or day - tripping, relaxing poo... | 5.0 | Gregg, thank you for the review! It's always a great to hear such kind words as yours. Gracias! |
We had an excellent time staying at Diplomat Hotel, Sara and Neil made sure we felt at home, and we did. Sara is an excellent chef, she cooks delicious breakfast, different every day, she even prepared a bag to take away for our early flight. She also makes delicious Margaritas, served by the pool. Neil explained us a ... | 5.0 | Charlotte, Thanks so much for your thoughtful and heartfelt review, you've really managed to touch on every detail. We're already looking forward to welcoming you back to The Diplomat and chatting over a few good margaritas. |
We stayed at The Diplomat for our honeymoon and had an incredible time (as in - WE DID NOT WANT TO LEAVE EVER!) Sara and Neil were awesome hosts: giving us local guidance, making us the most delicious breakfast and taking us through tequila tastings! The hotel is so gorgeous and thoughfully laid out for the guests. We ... | 5.0 | Thank you, and we didn't want to see you go either! We're already looking forward to your next visit to Merida & The Diplomat! |
I cannot recommend The Diplomat highly enough, and certainly concur with the former reviews. Having arrived in Merida, a very vibrant city, but also a little chaotic, I was warmly greeted by Neil and Sara, who made sure that I was settled in a spacious suite. There was no tiresome check-in protocol; more so like a rene... | 5.0 | A big thanks for the thoughtful review, we're thrilled your stay was memorable. Gracias! |
Wow. I seriously will not be able to say enough positive things about this place! My wife and I had already booked an Airbnb in Merida that turned out to be bug-infested and dirty. A bit desperate, I started immediately looking for alternative accommodations and found this place, which had the most solid TripAdvisor r... | 5.0 | No Exist |
If you’re trying to decide on a place to stay while in Merida, then do yourself a favor and book this hotel right now! Neil and Sara are the best hosts you could ever ask for, and they’ve created an absolutely beautiful space to stay. Due to a fiasco with our previously booked Airbnb, we made a late night, last-minut... | 5.0 | No Exist |
We arrived tired and weary after a long day at this real oasis, with wonderful hosts who spent so much time, with us, it was like meeting old friends after a long time. Everything is superbly maintained and the vegetarian breakfast Sarah prepared was simply outstanding. Merida would have never been the same if we h... | 5.0 | Gaurav, Thank you so much for taking the time to write such a sweet review, we're thrilled that your family enjoyed their stay and we hope to see you in Kolkata one day. We are very much looking forward to spending some time exploring that tea plantation of yours. Gracias! |
We recently stayed at the Diplomat and really miss it. We were not there long, but your senses tell you what you like and don't like very fast... For this oasis, think new friends (that you wish you knew much longer), peaceful elegance and lasting smooth margaritas. You will feel like the owners (Sara and Neil) have k... | 5.0 | No Exist |
Amazed and in love with this place. Would rate this place even higher if it was possible on TripAdvisor. Hotel: gorgeous arty arch digest style with great pool, and beautiful large bedrooms. In love with the hand painted tiles. Spotlessly clean, every amenity you need. The owners Sara and Neil obviously have a real ey... | 5.0 | No Exist |
We had the chance to see some beautiful hotels all around the world. The Diplomat has taken a special place in our top list. But there is more : Neil and his wife Sara made us feel home in their beautiful house and gave us great tips to enjoy Merida (witch obviously they know very well) and the rest of our trip in Yuca... | 5.0 | Piercarlo & Céline, What an amazing pleasure it was to have you stay with us. We truly enjoyed chatting with you both about life, travel and exploring the Yucatan. We're so happy that we've made it to the top of your list and we hope you're able to visit again. |
Como se dice, PERFECTION? Two wearied travelers from Los Angeles finally arrived under the darkened cloak of night in a mysterious town in the Yucatan after a myriad of travel delays and adventures in the Mexico City aeropuerto. Two and a half minutes into the 8 minute Mr. Toad-esque taxi ride to the Diplomat we look... | 5.0 | Darwin, Como se dice, YOU ARE HILARIOUS AND SO VERY KIND! We all laughed out loud when reading your epically detailed and heartfelt novel, you really should rethink your career options. You are completely right, Merida is a magical place, worries do seamingly evaporate and hearts are filled with the simplest beauties... |
Staying at the Diplomat is like having the home you’ve always dreamed of in a faraway place. Hosts Sara and Neil Have created an enchanting escape from the lazy bustle of this historic colonial city. From the moment you arrive, you are treated like an old friend and are offered a cool libation and refreshing snack in t... | 5.0 | Thank you so very much for your kind, thorough and detailed review. We're beyond thrilled that you enjoyed your stay with us. We're already looking forward to welcoming you back to The Diplomat. See you soon! |
Enjoyed my second stay at the Diplomat Boutique Hotel to the max! Next to the amazingly well designed spaces that make you feel in paradise, every little detail for your stay is thought of. From great recommendations to margaritas and the most incredible breakfasts you can ever imagine. Sarah and Neil know how to bring... | 5.0 | No Exist |
The Diplomat Boutique Hotel in Merida is absolutely wonderful! The reviews here are 100% accurate. We stayed only for 1 night (sadly); however, we will definitely return for a longer stay next time. Not only is The Diplomat is a gorgeous property; tasteful and impeccable; it is managed by two very kind, passionate... | 5.0 | No Exist |
We stayed for the second time at The Diplomat Boutique Hotel in Merida. It was another very special experience! With its atmospheric rooms, its stunning tropical garden and swimming pool, The Diplomat is one of our most beautiful hotels where we have stayed. The kindness and hospitality of Sara and Neil were fantastic ... | 5.0 | Yvonne, Thank you so very much for taking the time to write such a lovely account of your time with us at The Diplomat. We loved welcoming you back to Merida and we're so glad you enjoyed your time relaxing by the pool with a margarita in hand. |
We enjoyed the relaxed atmosphere of the Diplomat ,perfect and clean , the unconditional hospitality of Sara and Neil , their delicious breakfasts and outstanding suggestions for visiting Merida ! Absolute great experience spending some days at the Diplomat. Fam. from Netherlands | 5.0 | No Exist |
Absolutely must stay if you ever visit Merida especially if it is your first time visit. Sara and Neil are incredibly kind hosts they go beyond and above to help their guests to make sure their stay is memorable in Merida. It was our first time to visit Merida and had no idea where to go and what to see. Sara and Neil... | 5.0 | Motoko & Rex, Thank you so much for your wonderful review. We're so thrilled that you had a wonderful time in the Yucatan and that it was unforgettable. Raul truly is an incredible person to spend a day with and we're so glad you enjoyed his company! We really loved having you stay with us and we hope to welcome you b... |
We recently visited Mérida for the first time - and, on the recommendation of a friend, we stayed at The Diplomat Boutique Hotel. Immediately upon check-in, we were warmly greeted by the resident-owners, Sara deRuiter and Neil Haapamaki, and welcomed into their charming, meticulous hotel. Neil’s charge was to keep us ... | 5.0 | No Exist |
The place was immaculate ,the owners are exceptionals they were so nice to all their guests Treating us like family, the food was amazing the pool was perfect The place to go in merida Neil and Sarah thanks for everything | 5.0 | Mario & Manon, Thank you both so much for visiting us and writing such a nice review. We loved chatting with you both and sharing stories about the good life. As always, it's great to welcome fellow Canadians to The Diplomat. |
I should start by saying that we were, unfortunately, unable to stay at this hotel because my children did not meet the age requirements. However, I subsequently had many many questions about Merida and our host was quite unresponsive. Slightly panicky, I emailed Sara and Neil, and they were so amazing. They answered a... | 5.0 | Karen, Thank you so very much for taking the time to write a review. It is always our hope that everyone visiting Merida has an incredibly memorable experience. There is so much to explore, so many amazing events to enjoy and authentic travel moments to sink into. Merida truly is a place of wonder and around every cor... |
You will be pampered like a diplomat while staying at this stylish Merida hideaway. The Diplomat is a cool and elegant little hotel for a perfect stay in this lovely colonial city. Sara and Neil are amazing hosts who love to share their enthusiasm for their city and for their home. We loved everything at the Diplomat: ... | 5.0 | Dan, What a pleasure it was to welcome a few fellow Canadians to The Diplomat. Thanks so much for you lovely review, we hope to see you again for a longer stay, there is so much more for you to explore and many more poolside margaritas to drink. |
We recently spent 5 nights at The Diplomat in Merida. Nothing, and I mean no detail whatsoever, has escaped Neil and Sara, the hosts. They are warm and welcoming and very helpful —heed their tips on where to eat and what to see. Our impeccably clean room, bathroom and dressing room was enormous and over-the-top beautif... | 5.0 | No Exist |
Every single tiny detail has been thought through! You do not want for a thing while staying at the Diplomat. The rooms are huge and gorgeous, the breakfast every morning is a culinary masterpiece, and the pool is such a great respite to come home to after a day out on an adventure. Sara and Neil are the most wonder... | 5.0 | No Exist |
I have never been a fan of small hotels, but Neil and Sara changed my mind. They are incredibly helpful and pleasant, and not at all intrusive. The renovated mansion is well done - clean, large rooms and nice amenities. The breakfast was a delicious introduction to local food an cuisine, After the first night, we m... | 5.0 | No Exist |
From the moment we first contacted them to set up a joint vacation with a few friends of ours, Sarah and Neil were responsive, accommodating, and extremely helpful as we coordinated travel and schedules. Prior to arriving at the hotel they made sure to send us all of the information we would need to ensure everything ... | 5.0 | No Exist |
Neil and Sara are kind, wonderful hosts. Meticulous detail is evident at every turn. The property is totally renovated with huge suites and baths. Ceiling fans and A/C work well! Stunning pool and delicious breakfasts. For us, a 10 out of 10. L&J | 5.0 | No Exist |
My wife and just returned from a 7 day stay at this wonderful hotel. I can recommend this hotel without any hesitation, in fact we are returning next February for another visit. It was our first visit to Mérida. Our hosts, Sara and Neil were extremely helpful well in advance of our arrival. Email communication was e... | 5.0 | No Exist |
I was very excited to stay at the Diplomat and I had high expectations. The hotel exceeded my expectations in every way. The room was beautifully designed, very clean and had a signature scent which was amazing. The check in process was a breeze and super informative with excellent recommendations for local restaurants... | 5.0 | Thanks so very much! We're thrilled that you had a wonderful time and we hope to see you both again very soon! We're glad that you picked up on all of the little details that we've worked so hard to create! |
Ok, so I don’t write reviews (as will probably become painfully clear) but I need to make an exception. You visit, you enjoy, you promise that you’ll recommend a very worthy hotel, “ but seriously, THIS time we should” then you get home - the cat is sick on the carpet, that presentation needs writing and oh my god I wi... | 5.0 | Leo, We have all laughed out loud while reading your review and Sara may have even shed a tear or two. Thank you so very much for this incredibly hilarious and equally epic review/novel! You have topped the charts and highly exceeded our expectations! We're beyond thrilled to have created such a memorable experience f... |
Although the Diplomat is a very small hotel with only 4 bedrooms ( shortly to be enlarged), it is a refreshing break from the large chain hotels with immaculate personal service, lovingly prepared vegetarian breakfasts of fruit and bread, and a true feeling of home from home. Very quiet rooms leading onto a courtyard a... | 5.0 | Jim & Cynthia, What a pleasure it was to have you stay with us at The Diplomat. Thanks for taking the time to write this lovely review, we truly appreciate it! We hope to see you again soon, there is so much more to explore and many more great breakfasts to eat! |
I was debating if I should explain in detail this fabulous stay at The Diplomat because I was afraid it would take away the surprise for future guests!!! In a few words, that weekend in Merida has been the perfect getaway and the best way to discover this beautiful city!! The entire experience is so personalized you ... | 5.0 | No Exist |
the hosts are really special and you will feel that you are visiting friends in Merida. my suite by the pool was beautifully decorated, spacious, high ceilings, soft linens. It is a cliche but you will actually not want to leave. I still dream about the breakfast prepared by Sarah and Neil ... they will go above and be... | 5.0 | No Exist |
Sara and Neil made our stay unforgettable - even before we arrived at the Diplomat: As we changed our hotel in Merida only one week before we traveled (to the Diplomat), Sara proposed us ea driver for our transfer from Playa del Carmen to Merida. On top, Sara already gave us ideas about Playa del Carmen about where to... | 5.0 | No Exist |
Where to begin? I have traveled all over the world and stayed in more hotels than I care to remember, byt this has to be one of my favorites,. A 4 room hotel in a restored property it ticks off all the dssign must haves, The rooms are stylish and comfortable, quiet and roomy. The location is quiet but allows for easy (... | 5.0 | No Exist |
Our hosts (Sara & Neil), were 10's on every level. They told us the best places to visit,eat,sightsee,etc. They worked hard at becoming your friend as well as your information guide during our stay. Oh yea, the breakfast that Sara whips up for guests in the morning-Mind blowing local fruit and produce! We would go bac... | 5.0 | David & Linda, Thanks for making our day, what an awesome review! We look forward to having you back, there are more fresh cocktails, mind-blowing breakfasts and many more great conversations to be had! |
My wife and I just returned from a four-night stay at The Diplomat. After this amazing experience, we could never stay anywhere else in Merida. From the personal attention to the amazing breakfast to the local insights, Neil and Sara have created a lodging experience that is second to none. If you love Merida or have... | 5.0 | No Exist |
My husband and I loved the Diplomat Hotel! The hosts and owners, Sara and Neil, made our stay extra special. Delicious and delightful breakfasts, great drinks, welcome bottle of wine and little afternoon cookies, perfect coffee, and beautifully decorated rooms combined to make our stay stimulating, restful, and charmi... | 5.0 | No Exist |
What a wonderful way to experience Merida! The hosts, Sarah and Neil, are enthusiastic and knowledgeable about the town and the region. Rooms are spacious and comfortable. The evening drinks are educational as well as tasty. The best thing is that the hosts really take care of everything that you might need. We were tr... | 5.0 | No Exist |
Like many others have said before: Sara and Neil are amazing! They have created such a special hotel which has all the pros of visiting someone's home (they add a personal touch and comfort, and truly get to know you while you're there to tailer tips and advice for you) AND all the pros of staying at a luxurious hotel... | 5.0 | Thank you so very much for your heartfelt review, you have truly captured everything we had set out to do, comfort and luxury in what feels like a good friends home. As travellers we aim to ensure that everyone enjoys not only our little boutique hotel but also the entire Yucatan. We will see you again and we're lookin... |
We never wrote a review for an hotel but the diplomat was just too amazing not to! Sara and Neil were wonderful and so welcoming!! If you go to Merida do not stay somewhere else this is just the perfect place, from the homemade fresh and delicious breakfast that changes everyday, the great recommendations for dinner or... | 5.0 | Lea & Tom, Thanks so much for writing your very first hotel review! We really appreciate that you took the time to let the world know about your experience at The Diplomat. We strive to ensure that everyone has a spectacular time in the Yucatan. Also, glad that you loved our homemade ginger tea, it heals all! Can't wai... |
We had the most amazing stay w Sara and Neil at their hotel. Everything about it was perfect and amazing. The design is stunning, the rooms spacious, comfortable and quiet, the breakfast to die for, and most importantly, Sara and Neil were so knowledgeable and wonderful to get to know. They helped us plan our days, org... | 5.0 | We're in love with the title of your review, thanks so much for taking the time to write such a wonderful account of your stay with us. The feeling is mutual, we truly enjoyed having you stay with us and we're already looking forward to your return! |
We spent 2 nights here in October 2017. Wow! What a great place. Sara and Neil welcome you to this Boutique hotel like it is part of their home. Where to start? Well prior to arrival, they contact you to make sure they are there for your arrival and if you need any transfers. Then, they make sure they personalise the... | 5.0 | Wow! Amazing, I want to write a review about your review, that was spectacular! We're so glad that you picked up on every little detail that we've painstakingly put together. We truly loved having you stay with us almost as much as we loved reading your review about it all! Muchas Gracias! |
When me and my husband found this place we were really excited but the comfort and professional services by Sara and Neil exceeded our expectation by far. We spent 5 nights at this little gem in Merida and we feel like knowing the owners all our life. The pool, breakfast and the guideance is excellant and we sure will ... | 5.0 | Asa & Sverrir, Thanks for being our very first Islandic guests, what a pleasure it was to have you stay at The Diplomat with us. Our mint in our garden has finally grown back after the many mojitos, we're so glad you enjoyed them! We hope to see you again, perhaps in Merida or there is a chance we will reunite in Icela... |
Me and my friends spent couple of days in this beautiful house over the New Year’s and we loved it. The owners Sara and Niel welcomed us like home, helped us with the New Year’s celebration tickets, all restsurants and sight seeing recommendations, made the best drinks and breakfast and even made a reservation for us i... | 5.0 | No Exist |
One of the best hotels we have ever stayed at thanks to a combination of great architecture/interior design and the friendly service from the owners Neil and Sara. We felt like family staying at a luxury villa, with delicious breakfasts prepared by Sara, fabulous cocktails whenever we wanted, and advice for sightseein... | 5.0 | No Exist |
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