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We absolutely loved our stay at The Diplomat Boutique Hotel. Every single touch point was friendly service, surprise, and delight. Sara and Neil are amazing hosts who made us feel so welcome and cared for. When we weren't lounging by the pool sipping fancy drinks or Sara's special hot chocolate, we were exploring th... | 5.0 | Wendy, It was so lovely to have you stay with us, we truly enjoyed chatting with you and it was a pleasure ensuring that your stay was unforgettable. We're so glad that we were one of your very favorite places that you've ever stayed. We hope to see you again very soon! |
The hotel is beautiful; every detail carefully planned and executed. It felt more like staying in a luxury villa than in a hotel. Our rooms -- the Frontier and the Paramount -- were gorgeous. But what really sets The Diplomat apart is the care and with which Sara and Neil look after their guests. Our daughter arrived ... | 5.0 | No Exist |
The hotel has a great interior design and architecture and the rooms have a lot of space and a high ceiling. It is in a walking distance from the center of Merida. Sara and Neil were so warm and helpful: we got detailed recommendations for restaurants, activities snd trips around, car rent, and more. The atmosphere is ... | 5.0 | No Exist |
My husband and I spent 6 nights with Neil and Sara late November 2017. The outstanding customer service began minutes after we made the reservation. We weren't travelling until several months later, but Sara sent a personalized email welcoming us and offering suggestions and assistance while making our travel plans. ... | 5.0 | Sharon & Craig, Thanks so much for your incredibly detailed review, we're so glad that you had an amazing time both in Mexico City and Merida. They are both wonderful places to wander and explore. It was a pleasure to have you stay with us and we're happy to feeling was mutual. See you again soon! |
I don't even know where to begin with this beautiful hotel and the wonderful and knowledgeable hosts who are a perfect blend of motivation (Sara) and chill (Neil). Your mornings at the Diplomat start with the most delicious veggie breakfast hand cooked by Sara. Then after a day of exploring, armed with huge amounts o... | 5.0 | We're thrilled you both enjoyed your stay at The Diplomat. Please visit us again here in Merida, margaritas will be waiting! |
All of the reviews about The Diplomat are spot on! I've stayed in hundreds of hotels worldwide. This one is near the top of the list. Sara and Neil are there for whatever you need, even a doctor that makes house calls. An over-the-top experience! | 5.0 | Thanks for the kind words. We strive to make the guest experience seamless, and to make your tops list is all that much sweeter. Gracias! |
Both Neil and Sara give unbridled service and enthusiasm. Their service covers their own map of Merida giving all you need to know to explore this gem of a town and one to one advice on how to get the best out of your stay. Our suite was delightful, airy, huge, double sinks and have everything you may have forgotten. ... | 5.0 | Chris & Jane, What a great delight it was to have you both stay with us. Thanks a million for your thoughtful review. We truly love this incredible city and it was lovely to be able to share it with you, you're absolutely right, it's a gem of a town! |
Sara and Neil are extraordinary persons. They are generous, with a passion for making you feel welcome and well taken care of. I must say that they run the best place in Tulum. For ever greatful for their help and advice. | 5.0 | No Exist |
The Diplomat is an absolutely amazing experience in Merida. Early this year my best friend and I stayed here for a long, birthday weekend. It was our first to to the Yucatan and to Merida. I would go back in a heartbeat. The Yucatan is an amazing destination and was only enhanced by our stay with Sara & Neil. You can't... | 5.0 | Thank you so very much for this incredible review of your time with us at The Diplomat. We have worked meticulously to design the hotel and our guest's experience, it's been an absolute labour of love. So glad that it has translated to an unforgettable stay for you both. |
A lovely hotel in a quiet suburban street about 15 minutes walks from the centre. It is run by a Canadian couple who go out of they way to offer hospitality and advice on where to eat and what to do. Remember that this is only a B&B so you have to go out to dinner at night Our very agreeable room opened out onto the s... | 5.0 | No Exist |
Owners Neil & Sara have put so much thought into making this the perfect boutique hotel from the design through to the service, they have thought of every detail. We stayed in the colonial room which was very comfortable and spacious and used this as a base to explore Merida, the Haciendas and surrounding Mayan ruins.... | 5.0 | No Exist |
My wife and I stayed at the Diplomat for three nights during our honeymoon to the Yucatan, and we are so glad that we did! Not only is the hotel itself beautiful and thoughtfully designed, but Neil and Sara's knowledge of and enthusiasm for Merida and the greater Yucatan peninsula was incredibly helpful. Even before we... | 5.0 | Emma & Sarah, Thanks so much for your thoughtful and very kind review. We're thrilled that you enjoyed the Yucatan and all of it's amazing offerings and we're so glad that you took us up on all of our tips for the Merida and Tulum and that our recommendations helped to make your time in Mexico wonderful! We too wish t... |
We were so fortunate to be able to have the entire Diplomat for our family group of 11 people. When we arrived from our drive from Cancun, Neil and Sara met us and made us feel at home immediately. Once you walk thru the front door the place is like walking into a little bit of paradise. The breakfast they make is trul... | 5.0 | No Exist |
Stayed at The Diplomat Boutique Hotel for 2 nights in November. The place is beautiful with every detail thought of. Sara & Neil, the owners, were great hosts, omnipresent modern-day Alfred Pennyworths. They prepared the snacks & drinks, recommended the Merida sights and showed us around the hotel. Freshly baked muff... | 5.0 | No Exist |
An amazing weekend at The Diplomat where Neil and Sara made sure we enjoyed every bit of it! They are genuine and thoughtful.The Boutique Hotel has excellent amenities and details all around to made our stay lovely, from spacious and cozy rooms, water pressure is amazing and never ending hot water, locally made honey-s... | 5.0 | No Exist |
We arrived at The Diplomat Boutique Hotel to be warmly greeted at the front door by Sara. She graciously showed us our room and around the hotel. We were delighted with the accommodations, just a short walk to the heart of Merida's Centro Historico. Our first morning we were thrilled to taste Sara's homemade breakfa... | 5.0 | Hola Karen, We're so pleased that you enjoyed every aspect of what we do at The Diplomat. We've put plenty of blood, sweat and tears (of joy) into our little dream project and it's so great to have it appreciated! So glad that you celebrated your birthday in style! See you again soon! |
The Diplomat is an outstanding boutique hotel, for its nice accommodations and unmatched personal service. It offers a location near el centro, but on a quiet street, and is managed personally by the owners, which are two very friendly Canadians that have taken México as their second homeland. | 5.0 | No Exist |
We had a wonderful stay at The Diplomat! Sara and Neil did everything to make or stay at The Diplomat and in Mérida amazing! Everything was just right, the room, the pool within the beautiful garden, the hospitality, the cocktails, the recommendations to explore the city and last but not least the incredible breakfast!... | 5.0 | Denise & Thomas, Mil gracias for your very lovely account of your time with us at The Diplomat. We equally enjoyed having you both stay with us and hope to catch up with you again soon! |
Sara and Neil are outstanding hosts. Incredibly friendly. The breakfast was best hotel breakfast ever!. Special changes for individual tastes and desires. Well appointed, comfortable beds, beautiful property. A world class hotel that will not disappoint. | 5.0 | No Exist |
WOW! My husband and I had an amazing time at The Diplomat. Sara and Neil were incredible from the very first email communications before our arrival. The hotel and pool are beautiful, the food and drinks are delicious, and Sara and Neil go out of the way to ensure a pleasant stay. If you're going to Merida, this is han... | 5.0 | No Exist |
My friend described The Diplomat as the best hotel she'd ever stayed in so I had very high expectations and I can honestly say Neil and Sara far surpassed every one! This hotel gets everything right! Neil and Sara are amazing hosts - fun, friendly helpful and interesting. The house and courtyard with pool are absolutel... | 5.0 | No Exist |
Sara & Neil are a couple of great people that opened pretty much the best hotel I can imagine. They were so welcoming even before I arrived (via email), which as a first time visitor to Mexico made me feel very welcomed. I met a couple friends at the hotel and when I arrived, there were margaritas waiting and it was ap... | 5.0 | No Exist |
We had an amazing time at the Diplomat. We regularly travel in Mexico and most of the time we choose to stay in Boutique Hotels. The Diplomat is definitely among the best we have stayed. The Place, the food and our hosts, Neil and Sara, makes this place very very special. When coming back to Merida, We would definitel... | 5.0 | No Exist |
A really nice stay, at a truly superb property! Looking for a place to stay is always a challenge, being unfamiliar with the area just adds to the unknown. Rarely do we write a review, but in this case my wife and I felt compelled to do so. We all want to stay in in the nicest place, the most comfortable, the highe... | 5.0 | No Exist |
The Diplomat is simply the most beautiful boutique hotel with the friendliest and kindest hosts we have ever experienced. Sara and Neil are so helpful - we arrived and said we liked Caesar cocktails - they went out and bought ingredients especially to make us Caesars! The second day there we were getting up very earl... | 5.0 | Rachael & David, We know that you two are also very well seasoned travellers so we're thrilled to know that we've topped the charts for "the most beautiful hotel " & "friendliest & kindest hosts". You've made our day! We hope to see you in Sydney for Caesars sometime soon! |
Better late than never!! It's been such a fun-filled summer and I've finally made some time to share our magical experience at The Diplomat!! We traveled to Merida the second weekend of June to celebrate my partner's birthday. He had read about Merida in a travel magazine and came across The Diplomat Boutique Hotel. H... | 5.0 | We definitely hope there is a next time, you two were amazing guests. We really enjoy hosting fellow Canadians and sharing our adopted land with them. Thanks so very much for your kind review and detailed account of your stay at The Diplomat, we're glad we were able to make it memorable and special for you both. We lov... |
We have enjoyed our stay immensely in this hotel. The hosts are wonderful and helped us make the best of our stay in Merida. The breakfast and coffee were excellent! We loved the atmosphere and it felt more like a home than a hotel. We wished we could stay longer. | 5.0 | No Exist |
This place is simply exquisite and a little haven of perfectly-designed restfulness! The hotel is lovingly and perfectly run by a dedicated couple. All amenities are designed and though through in detail, with rooms and shared spaces delightfully decorated, interesting and exquisitely tasteful. There being only four ... | 5.0 | Pablo & Fernanda, So lovely to have had the opportunity to meet you both, we love your enthusiasm and love for life, food & travel. Thank you so much for writing such a detailed account of your stay with us, we're very happy that you enjoyed your stay and we look forward to welcoming you both back The Diplomat. There ... |
We had high expectations and they were totally exceeded. All the excellent reviews are spot on. It is the best boutique hotel we have stayed in. Sara and Neil have attention to detail and go the extra mile to make sure their guests are happy. The genuinely care and it shows. They them self said they are always looking... | 5.0 | James, What an absolute pleasure it was to have you both stay with us at The Diplomat. We're glad that you appreciate our relentless attention to detail and our genuine ambition to ensure that everyone has an increble time in Merida. It is an amazing city and yes, 4 nights isn't nearly enough. We hope to see you both ... |
Each outstanding review here is truly well-deserved. The Diplomat is wonderfully situated in barrio Santiago, a less noisy and touristy neighborhood than many other hotels yet still within easy walking (or Uber'ing) distance to sights and restaurants. With only 4 rooms it never felt crowded at all, even during the amaz... | 5.0 | No Exist |
Welcoming margaritas on arrival to the amazing breakfast our last day, Neil and Sara showed us why this place deserves the reviews it gets. The photos you've seen give you a good picture of this hotel but don't don't tell the full story. The Hola bar you've read about and the pool are both great. Best of all is the hos... | 5.0 | No Exist |
Arriving at the hotel you enter from a pretty ordinary street into the most heavenly place. Please don't come to Sarah and Neil's hotel if you don't like to feel pampered and entertained on every level. They greet you with a whole hearted welcome and tell you all about Merida. They recommend where to go and what to vi... | 5.0 | No Exist |
We stayed over for 3 nights and received a warn welcome. The Diplomat hotel is very stylish and well appointed. Everyday we received a wonderful vegetarian breakfast. Sarah and Neil were very attentive during our stay, going above and beyond to make our stay exceptional. The swimming pool is perfect to refresh, before ... | 5.0 | Adrien, Thanks so much for your kind review. It was great to have you both stay with us, we love hosting fellow Canadians! We hope to see you both again very soon for a few more poolside margaritas! |
Sara and Neil are so warm and hospitable.The room was well appointed and we had a great time in Merida. Neil explained all the attractions in the area while Sara prepared a welcome cocktail for us. The vegetarian Breakfast was delicious. Our stay was only for two nights and we hope to return to The Diplomat when we vi... | 5.0 | No Exist |
We were staying in an Air B and B down the road, and we were walking past and Neil popped his head out as he thought we might be his new guests....he very kindly let us come in for a snoop around as we had tried to book here but it was full. The place is INCREDIBLE! It's a private oasis, brilliantly designed and the ... | 5.0 | No Exist |
I can't recommend staying at the Diplomat more. We pulled up after a long drive across the humid Yucatan and stepped into a beautiful, finely styled Oasis that felt like an intimate home- but had all the trimmings and amenities of a true hotel. Just luxurious enough; just homey enough, our room was massive with an incr... | 5.0 | Dewi, We really can't thank you enough for writing such a heart warming review of The Diplomat, we're just sorry your visit wasn't longer! None the less, we're glad we made a strong impression on you and that you enjoyed your time in Merida, we trust you loved it as much as we do. We know you'll be back for the margar... |
We absolutely loved everything about our stay at the Diplomat! Thank you Sara and Neil for your fantastic hospitality and all the advice on Merida and beyond. We loved it so much we extended and got lucky to get to try two of their gorgeous suites. Super comfortable beds, warm rain showers, beautiful design, lovely lay... | 5.0 | Dorothee, We're so glad that you made the trip to Merida and that we were able to meet you both. Thanks for your wonderful feedback and for including all of the details that made your visit special. We hope to welcome you back to The Diplomat very soon. |
Just want say a big thanks to Sara & Neil for their hospitality ! The good breakfast made by Sara, the welcome, all the tips they gave us and for sure a big up for the rooms, pool and garden. Everything was perfect! Thank you Enzo . | 5.0 | No Exist |
Our stay at the diplomat with Neil and Sara was perfect in every sense except that it was too short. Gorgeous suite, poolside breakfast all freshly picked and baked, generous hospitality with excellent recommendations for a night and a day in Merida. We hope to be back for a longer stay. An outstanding experience with ... | 5.0 | Ben & Susi, Thanks so much for your sweet review, we agree whole heartedly, one night is definitely not enough. There is so much more to explore and many more margaritas to drinks poolside, we look forward to seeing you both again. Next time please book for at least a week! |
I don't know where to begin when it comes to describing my experience with Sara and Neil. The hotel is an absolute gem and a refuge from the hot days and warm nights. The rooms, wow, they have found a way to define minimal luxury. The color palette of the entire space is so refreshing. Upon arrival, Sara and Neil greet... | 5.0 | Hola Jennifer, Thanks so much for your detailed review, we really appreciate that you took the time to right about all the reasons you loved your stay with us at The Diplomat. We know we'll see you again and thanks for sharing your experience with your friends and family, we can't wait to welcome them to Merida. |
Loved the rooms, loved the pool, loved the breakfasts, loved the boutique and the honor bar, loved Sara and Neil.... Loved it all so much we extended our stay. You can read all the wonderful and oh so true reviews of the Diplomat here on TripAdvisor. Previous guests have covered all the fabulous things about the hotel... | 5.0 | Thank you so very much for sharing your experience, we're so glad that The Diplomat was the highlight of your trip to Merida. We truly believe that there are many wonderful hidden gems in this city but without an insider's perspective it's often impossible to discover them. Thanks for taking the time to point out all o... |
As always, Trip Advisor was the best research site for our most recent trip to the Yucatan.Going to Merida for our first time, I researched every small, luxurious,charmng boutique hotel in the area. I think what first got my attention to The Diplomat was the picture of the lighted chandeliers adjacent to the pool.Tha... | 5.0 | Helen & John, We're so happy we were able to create such a memorable & enjoyable hotel experience for you both. We aim to ensure that all of our guests feel at home and completely comfortable at The Diplomat. The time you took to research the many hotel options in Merida definitely paid off. It was a pleasure having y... |
I am a little hesitant to write this review because I feel like I landed on a hidden gem and want to keep it all to myself. But as a frequent traveler I feel obligated to share this wonderful experience so others can enjoy it too. I am a destination wedding planner and was in Merida scouting haciendas. I had two days o... | 5.0 | Chelsey, Wow! Thank you so very much for your detailed and thoughtful account of your stay with us at The Diplomat. We work to ensure that our guests have incredible travel experiences, we're so glad you picked up on that and feel that you found a little gem! Since your visit we've had the air conditioner serviced and... |
We managed to stumble upon this gem at the last minute and miraculously squeeze in for one night (the demand is high). We were blown away. It's a four bedroom hotel located in a quiet but convenient location in Merida, close to the center. We were welcome by Neil and Sarah who offered us drinks (including the best mar... | 5.0 | We're so grateful for your simply amazing review. We love reading about our guests having great experiences in Mexico and we're glad we were a part of it, we hope that you're enjoying your passion fruit jam at home! We know we'll see you again and we're very much looking forward to it! |
Perfection! There is really no other way to describe a stay at The Diplomat Boutique Hotel in Merida. This was our second time staying at The Diplomat. Going back was like visiting family. As everyone else has already said, Sara and Neil are amazing hosts. Sara and Neil greet you upon arrival and before you know it... | 5.0 | Barry, What a great pleasure it was to welcome you both back to The Diplomat. We can't thank you enough for your thoughtful and heartfelt review. You have perfectly captured what we originally set out to achieve; genuine hospitality, handcrafted breakfasts and unique experiences. We're so glad that you enjoyed your st... |
Little hidden paradise, beautifully located in the historical par of the town, decorated with great taste. The two owners are very charming and we had a great time during our stay following all their recommandations. This hotel is not to be missed for those looking a great place with attention to details. And enjoy the... | 5.0 | Jann, Thanks so much for your sweet review. We are so glad that you both enjoyed your time not only at the Diplomat but also in the Yucatan. We love having adventurous and interesting guests like yourselves staying with us. There is so much more to explore, see you again soon! |
it"s definitely a place to go whenever you come to Yucatan! or even better: THE place to go - this is true for Merida and for The Diplomat Hotel as well. Merida is not a tourist trap, even if more and more travellers enjoy the magic of the city with its beautiful colonial buildings. very often the colorful facades open... | 5.0 | Uli, Muchas Gracias! We truly enjoyed reading your review and knowing how much you and your wonderful family appreciated the beauty of Merida and your time at The Diplomat. Thanks so much for your detailed account, we know that together you created some incredible memories, we were thrilled to be a part of it! |
To start off with, our stay at The Diplomat was simply amazing. We stayed only one night in this beautiful property, but Sara & Neil (the owners) made sure to make it the best last night we could have in Merida. You enter the hotel and right away enter into an oasis. The architecture, design and feeling of this place i... | 5.0 | Hola Jess, Thank you so much for your heart felt review, we're beyond thrilled that you had such a special stay with us. You truly captured the spirit of The Diplomat, we do love what we do and we're happy it translated to an amazing experience. We really wish you could have stayed longer as there is so much more to e... |
Wow - where do we start with this absolutely magical stay at Diplomat Boutique Hotel? The generosity and hospitality shown by Sara and Neil at their impeccable, relaxing and stunning boutique was beyond anything we've ever known. We're Australians on our honeymoon that had no knowledge of what to do in Merida during ou... | 5.0 | No Exist |
My husband and I usually travel to all inclusive resorts for our vacations. This time we decided to try something different. Enter, "The Diplomat Boutique Hotel" in Merida, Mexico. This was the best vacation we've had. Immersed in the real culture, with authentic dining and shopping. The hotel itself is absolutely... | 5.0 | Gracias Masha, We're so glad that you decided to go off the beaten all-inclusive path to stay with us at The Diplomat. Already looking forward to your return, there is so much more to explore and much more amazing food to be eaten! |
This is an incredible property in a fascinating city. The Diplomat is the perfect oasis to return to after a day of adventure in Merida. The pool, the margaritas, the food, the rooms! Everything was excellent and exceeded our expectations. Neil and Sara were great hosts and we thank them for their hospitality. We look ... | 5.0 | Thnaks so much for your great review! We're so glad that you loved Merida as much as we do and we hope that you return soon, there is so much more exploring to do, more excellent breakfasts to be eaten and amazing adventures to be had. We will definitely see you again soon! |
My spouse and I stayed at the Diplomat in March and everything was simply perfection. Beautiful, tastefully decorated suites and hotel grounds, delicious breakfasts, and hosts Sara's and Neil's attention to every little detail that could make our stay as pleasant as possible were just some of many things that left us d... | 5.0 | Olaf! Thanks so much for your beautiful review and your very kind words. What a pleasure it was to chat with you both about life, travel and birds! We hope that you'll be returning, it would be great to have you stay with us at The Diplomat again! |
My husband and I took a trip to Merida in March with a few friends to explore the city and surroundings, and we stayed at the Diplomat Boutique Hotel. We had a fantastic experience! The owner's Neil and Sara are extremely personable, and warm. They are so knowledgeable about the city, and had plenty of excellent recom... | 5.0 | No Exist |
We stayed at the Diplomat a few weeks ago and had the best time. The hotel is a delight - beautifully decorated with big, bright, well-appointed rooms, stylish and comfortable common area, and some of the best breakfasts and margaritas we've ever had (anywhere). Such an easy way to spend a few days (or longer). A shor... | 5.0 | Gracias Kate, Thanks for writing such a lovely account of your time in Merida, we're so glad that you enjoyed and appreciated our adopted city as much as we do. We hope that you're able to return, there is so much more to see, eat and do, and of course, many more margaritas to drink poolside. |
My boyfriend and I stayed at The Diplomat in February and had absolutely the greatest time! Terrific location, fabulous food (quite possibly the best French toast I’ve ever had!) and amazing hosts! The owners were extremely knowledgeable about the surrounding areas – history of the city, where to eat and drink, and whe... | 5.0 | No Exist |
I have been home and back to the workaday grind for several weeks now, and not a day passes when I don't think of some aspect of my trip to Merida, and my stay at the Diplomat. Two friends and I started a 9 day trip to the Yucatan here, and Sara and Neil helped us enhance our somewhat vague plans. Upon check in, we w... | 5.0 | No Exist |
To quote Vince Lombardi, "Perfection is not attainable, but if we chase perfection we can catch excellence". These guys have definitely caught it !!!! Neil and Sara are the ultimate hosts, from the day you are warmly welcomed to the day you unfortunately have to leave, they will go out of their way to make sure your s... | 5.0 | Brian & Donna, You two were, what hoteliers call, perfect guests (kind, thoughtful & easy-going)! And if that wasn't enough, you've gone ahead and written an excellent review! Thank you! We hope to see you next year for another 15 nights at The Diplomat, you two are always welcome. |
We recently had the pleasure of spending a few days at The Diplomat, and it surpassed our best expectations. The hotel's charming owners Sarah and Neil are themselves experienced travelers with a deep appreciation for The Yucatan and its culture, and theyve created a unique environment which will appeal to anyone who ... | 5.0 | No Exist |
Our youngest daughter for three years in a row has given us as a Christmas present 2 nights in a different boutique hotel in Merida and hands down this was the absolute best. The small hotel hidden behind the proverbial non descript Merida front door opens to a lovely oasis of plants, trees, flowers and a tranquil pool... | 5.0 | No Exist |
This boutique hotel in Merida, Mexico is truly amazing! Owners Sara and Neil have created a unique and luxurious environment that will bring a smile of delight and satisfaction to even the crustiest of haggard travellers faces. Be it from Sarah's original tile designs throughout the location to the graphically designed... | 5.0 | No Exist |
Neil and Sarah, the owners of this fine establishment take hospitality to a whole new level. From the welcome margarita service, to the tequila bar to the recommendations for local favorite hot spots and the morning breakfast comprised of local farmers market finds! The diplomat allows you to feel spoiled in the riches... | 5.0 | We absolutely love the title of your review almost as much as we loved having you stay with us! We're so glad that you picked up on all of the little details we've added to ensure that guests feel spoiled while staying at The Diplomat. Most importantly, we're thrilled that wonderful memories were created, that's what t... |
The Diplomat is beautiful and comfortable. Sara and Neal, the owners and hosts, are lovely people who are very generous with their time. Their advice made our trip so easy and pleasant. They gave us guidance not only just for Merida but also for our day trips. Our day trips to Celestun and Uxmal were fun and we fell in... | 5.0 | Angela & Steve, Thanks so much for your lovely review. We're so glad that you fell in love with Merida the same way we have. Of course a healthy meal to start the day and a refreshing pool and a few good margaritas at the end of a well travelled day also help to make the journey sweeter. We hope to see you at The Dipl... |
The Diplomat is small and most tastefully furnished. The pool and the high ceiling rooms keep the place cool and inviting, and the hosts, and Sara and Neil make your stay extremely comfortable. They were also able to arrange private day trips to Celestun and Uxmal/ Puuc with English speaking guides/ drivers who knew t... | 5.0 | No Exist |
Beautiful, clean, classy, elegant, tranquil are some of the words that come to mind and for the younger crowd: awesome! Walkable to the centre of town, without the noise and very safe, we loved this little gem. Clean with a lot of personality, tastefully decorated, and beautiful photographs taken by the owners. Atte... | 5.0 | Cristina, Gracias! We can't thank you enough for making our day! We loved reading your review, we're glad that you not only enjoyed your time at The Diplomat but you also went off the beaten path and discovered the travel gems that the Yucatan has to offer. We hope to welcome you back to The Diplomat very soon, you tw... |
A wonderful small hotel in old Merida. Beautifully restored and easy walking distance to restaurants and the sights in Merida. The rooms are big and luxurious and you feel immediately at home. Neil and Sara are living their dream and it shows. We wanted to stay and share stories about our travels all day and I'm su... | 5.0 | Paul & Carolyn, It was simply a pleasure to be able to chat with you about life, travel and all off the great things in between. One of the wonderful things about "our jobs" is that we get to meet wonderful people from all over the world. You're right, we are living our dream, The Diplomat is a labour of love and your... |
What a wonderful little hotel! The property is just beautiful, and the rooms are large and well-designed. Sara and Neil, a couple of their early 40s, are genuinely nice, and they made us feel welcome from the moment we arrived. The overall feel is like a small Four Seasons resort -- everything's soothing, super nice, a... | 5.0 | No Exist |
Traveled here with a friend in mid January. After spending a week in the Tulum area, we were ready for something different. We rented a car and it was very easy to navigate to the hotel. There was plenty of parking outside. Upon arriving, Neil gave us a very detailed explanation of the property and area. He recommende... | 5.0 | No Exist |
From the get go Sara and Neil put a lot of attention and effort into our trip. They are well travelled and one can tell they want the best possible experience for their guests - both inside and outside their property. The design of the hotel strikes the right balance between good taste and good design. (Our bed was he... | 5.0 | Tanya, Thanks so much for taking the time to thoughtfully write about your experiene at The Diplomat. We do truly want the best for all guests visiting the Yucatan, there are so many great travel experiences to be had and so much exploring to do. Staying with us and having a comfortable spot to recharge is key when vi... |
Loved our time in Merida. What a special spot in the Yucatan. We stayed at the Diplomat Hotel, a wonderful boutique hotel central to everything. The Diplomat Hotel was among the finest small hotels we have ever stayed in. The rooms were beautiful, well designed and impeccably maintained. Service was beyond what you wo... | 5.0 | Ronnie & Jill, It was so great to have your family stay with us, you were all so much fun. Thanks so much for your writing about your time at The Diplomat, reviews and guest feedback are our greatest reward for following our dream. |
Thank you Sara and Neil. We had such a great time while we were staying at your beautiful hotel (home). I strongly suggest The Diplomat Boutique Hotel to everybody. Great location with well known restaurants around. Thank you Sara & Neil | 5.0 | No Exist |
I went to Merida recently to get dental work done and I found this amazing gem of a hotel in Merida - the Diplomat. I arrived early in the morning (well before check in) but was greeted warmly by Neil and Sara (the owners) and was welcomed with a drink, nice conversation, and a place to stow my bags while I wandered th... | 5.0 | Señor Flaherty, Thank you so much for your very detailed account of your time with us at The Diplomat. We're very happy that you discovered us and took the time to enjoy some margaritas by the pool. It was a true pleasure to have you stay with us, we know that you'll return again soon, hasta pronto! |
We stayed at The Diplomat for 2 days on a recommendation from a friend and what an amazing experience it was. From the street you can't believe what a hidden gem it is inside; only 4 rooms with a poolside dining area, super cool décor everywhere and an honesty bar to boot. The owners Sara and Neil had cocktails and sna... | 5.0 | Muchas Gracias! Thanks Soraya & Steve! It was so great to have you stay with us at The Diplomat, we're happy that Chris sent you our way! It's very nice to know that you appreciated the many little details at The Diplomat and that you took the time to explore all of our recommendations! We hope to see you back in "p... |
My wife and I stayed at The Hotel Diplomat in Merida for 4 days over new years and couldn’t possibly have picked a better place to celebrate one more trip ‘round the sun. From the moment you walk through the front doors you can tell immediately that every single detail has been carefully considered and the property ... | 5.0 | Matt, What an incredible pleasure it was to have you both stay with. Thanks so much for your detailed account of your time at The Diplomat. We know that you enjoyed your first visit to Merida and we're so glad to you did! We're already looking forward to the next time you walk through our doors! |
So helpful.. so peaceful. Great ambience and just a short walk from town. A pleasant surprise as you walk in the door and surrounded by quirky decor and the sounds of lapping water from the beautiful pool. Lovely near-subliminal soft music constantly playing so quietly in the background (non intrusive) and the owners j... | 5.0 | No Exist |
Personalized service and attention from the couple (Neil and Sara) who own and operate the boutique. They arranged all the excursions for us with great bilingual guides and coordinated our breakfast time with the guided tours of the nearby Uxmal Mayan ruins and Celestun Biosphere Reserve. Cenotes (swimming holes) and a... | 5.0 | Hola Eduardo & Family, Thank you so much for your thoughtful review, we're so glad that you took full advantage of your time in Merida. Between the private yoga sessions, day trips to see flamingos, haciendas, ruins and cenotes and exploring the amazing restaurant scene, you really experienced the best of the Yucatan!... |
We have spent several day at The Diplomat hotel in november/december and had a great time there! The place is all made with a lot of love for details and it is obvious that the owners are behind each detail with their heart and passion. The room was big and decorated with very good taste and not at all overloaded. We a... | 5.0 | No Exist |
We stayed here for a week and loved it. The hosts,Sara and Neil knew all of the answers to all of our questions and couldn't have been more helpful to insuring that we enjoyed our stay in Merida! I would recommend a stay here ABSOLUTELY!!!! ....AND, Neil makes a great Margarita!!!!! | 5.0 | No Exist |
Staying in nice hotels doesn't mean you will experience something unique and unforgettable. I stayed with my wife at this magical boutique hotel and lived our best experience at a hotel ever. Not only because of their beautiful suite, cozy bar, the mezcales and tequilas tasting, the amazing breakfast, a refreshing swim... | 5.0 | Guillermo & Natalia, What an amazing pleasure it was to have you both stay with us. We also love the photos you've posted, they truly capture the relaxed spirit of The Diplomat. We're so happy that you were able to take a moment and recharge your batteries while you were here. We hope to see you again veyr soon! |
Our 3 night stay in Merida at the Diplomat with our friends was everything we could have hoped for. Owners and hosts Neil and Sara were warm, attentive, accommodating and helpful. Their suggestions for dining, shopping, and exploring the city and its museums were spot on. Sara's breakfasts were beautiful and fantas... | 5.0 | Ben & Andie, We're very glad that you decided to spend your last days in Yucatan with us at The Diplomat. We're happy that you took the time to explore this incredible city, but also that you made relaxing in the hammocks and sipping a few margaritas a priority as well. It was a true pleasure meeting you all and havin... |
The Diplomat offers a very warm welcome, personal service and a very stylish and comfortable place to stay. Sara an Neil do everything to make you feel at home and they are the perfect guide in helping you to explore the city and Yucatan. I can recommend everyone who's going to Merida to start in this hotel. You won't ... | 5.0 | Meike, We're so happy that you felt at home at The Diplomat. As travellers ourselves we know how important it is to be able to feel completely comfortable and taken care of. Having an insider's perspective also helps to ensure that exploring a new part of the world is fun and filled with great adventures. We hope to s... |
After a three hour trek from Tulum, we found ourselves at the small boutique Hotel Diplomat. We immediately felt relaxed inside the beautiful diplomat that has been so wonderfully restored. It also didn’t hurt that we were greeted with drinks and snacks upon arrival, as well. As we sipped our drinks in the warm evening... | 5.0 | Kiva & David, Thank you so very much for your wonderfully detailed account of your time at The Diplomat, you really know how to make our day! It's reviews like this that make all of our hardwork worthwhile. We're so glad you had a memorable time in Merida, we trust that you'll be back very soon! |
The only place to stay in Merida! After reading about all of the hotel options in Merida, The Diplomat called to me. Excellent location in the center of the city on a quiet street with ample free street parking. The owners Sara & Neal have created an unusual blend of old world charm with friendly, hipster chic. The a... | 5.0 | We truly appreciate that you've taken the time to write such a well thought out account of your time with us at The Diplomat. We love that you enjoyed the painstaking attention we have paid to every detail and also that you had an unforgettable experience. The Yucatan is an incredible place to explore, we're glad we co... |
Within walking distance to the historic colonial center of Merida this four room hotel in a converted traditional courtyard mansion is a true gem. Sara and Neil, the proprietors, have developed a very calming aesthetic that is particularly welcome after a day of sightseeing in the heat, as is the small but elegant poo... | 5.0 | No Exist |
The boutique hotel has a certain rapture to it. From the simple fresh flower arrangements as you step through the front door to the fresh flowers in the high ceiling room to the deliciously comfortable bed and sumptuous linen and pillows, no detail has been overlooked by the generous hosts, Sara & Neal. Breakfast is a ... | 5.0 | No Exist |
A blurred memory led us to The Diplomat, where we had one of our best experiences ever. We had the pleasure to meet the owners who, not only shared their dream with us, but let us experience it. Sara and Neil are extraordinary hosts, ensuring that you will have a great time not only at their impeccable boutique hotel,... | 5.0 | Nico, Thanks so much for your lovely review and account of your time with us at The Diplomat. We hope you return for a few more margaritas and long chats at The Hola Bar! It was a great pleasure to meet you both and have you stay with us, we're thrilled that you had an incredible time in Mexico! See you again soon! |
The owners, Neil an Sara, do it all at The Diplomat. They greet you, serve delicious fresh drinks & snacks on arrival, and act as concierge by sitting with you to help plan your stay in Merida -- all before you have the keys to the room. We stayed in The Capital room - the walk in closet was gigantic (the size of s... | 5.0 | Muchas Gracias Kristin! We absolutely loved meeting you both, we wish you could have stayed longer but we know you'll be back! Thanks for your very kind and thoughtful review. We hope to see you again very soon! |
I have been there with a friend of mine. This small hotel downtown of old part of Merida will give you a warm welcome in a fantastic decorated, very stylish and comfortable atmosphere. It is designed perfectly until the latest pillar and corner. Sara & Neil gives you an exceptional level of warmth and hospitality. Nor... | 5.0 | Thanks so much for taking the time to write such a great review. It was wonderful to have you both stay with us and we hope that you'll be returning to Merida and The Diplomat again very soon! |
We ran away to Merida for a couple nights and boy were we glad to have found The Diplomat. If you want to stay in an impeccably designed boutique hotel, where your every need is handled and EXCEEDED, this is the place for you. From the moment you are greeted at the door to your delicious and fresh breakfast the next mo... | 5.0 | Chelsea, What a true pleasure it was to have you both stay with us. It was so great to connect with you and we're so glad that you enjoyed your time at The Diplomat. We are travelers and we've spent years thoughtfully planning, designing and dreaming up the perfect place that other travelers can call home. We've spar... |
One of the best hotel experiences we have had. The space is absolutely stunning but the highlight of our stay was definitely Sara & Neil, who thought of every detail & provided an exceptional level of warmth and hospitality beyond what we have experienced at 5-star hotels, and customized entirely to our needs. They mad... | 5.0 | No Exist |
The hotel is beautifully decorated, very stylish and comfortable. Breakfast was delicious and locally made with a touch of design. Sara and Neil were extremely generous and kind with valuables restaurant, store and various tips. We've just left and we're already planing to go back and enjoy the restaurant atmosphere. W... | 5.0 | Gracias! Thanks for taking the time to write this lovely review. We're glad that you enjoyed Merida as much as we do. There are really some amazing places popping up in the city and we're so glad you took the time to explore them. We hope to see you again very soon! |
The boutique hotel is located in a quiet area within walking distance of the historic centre of Merida. The attractive rooms are located in a very beautiful tropical garden with swimming pool. Every morning we were looking forward to the delicious breakfast, prepared by Sara. And at the end of the afternoon we were sur... | 5.0 | Yvonne, We're so glad that you were able to stay with us at The Diplomat. We're thrilled that you appreciated the little details and also that you enjoyed time to sit poolside and relax with a few margaritas. We hope to see you again soon, perhaps in the Netherlands, but please let us know if you plan to return to Mex... |
During our trip through Mexico we stayed here for two nights and it was definitely one of the best boutique hotels we stayed! The owners Sara and Neil are very pleasent people and help you find your way in Merida and surroundings and even have suggestions and tips for your next destinations! The hotel itself is very ... | 5.0 | Freek & Marion, Thank you so very much for your lovely review. We truly enjoyed having you both stay with us! We know you've travelled the world so we're thrilled that The Diplomat has been one of your best experiences in the hotel world. We hope to see you again! |
Had a great long weekend in The Diplomat! It's located in a vibrant area with lots of very good restaurants and bars. The hotel itself is perfectly designed and Neil and Sarah have a keen eye for detail. Their hospitality makes you feel at home from the first second! Highly recommend the Diplomat Boutique Hotel for a c... | 5.0 | No Exist |
The Diplomate hotel is an excellent intimate boutique hotel in an characteristic hispano style architecture in the historic centre of Merida.Beautifully designed with warm and thoughtful colueurs executed within the highest and modern standards.We enjoyed the warm hospitality of the owners Sara and Neil and their deli... | 5.0 | No Exist |
We were considering a trip to the Yucatán and searched out many hotels in Merida until we finally just picked up the phone and called The Diplomat to see what our options were. Sara (hotel owner with her husband, Neil) answered and gave us the low down on Merida and the hotel and chatted with us about all the amazing t... | 5.0 | Alex, Thank you so much for your very sweet review. It was an absolute pleasure to have you both stay with us, you were such a blast! We love hosting fellow travellers that have a sense of an adventure and a willingness to go off the beaten path. We're glad you enjoyed the personal touches we've put on The Diplomat! ... |
I cannot recommend this oasis in Merida enough! It is pure luxury enhanced by the lovely couple who own it! Everything from the linen to the breakfast is fantastic. The room was large and airy, a blessing in the humidity of the Yucatan in September with really good air conditioning and a fan. It is serious luxury! Bu... | 5.0 | Lucy, It was such a great pleasure to have met you and also to have you stay with us, not just once but twice. We really loved hearing about your travels through Mexico. We're very glad that you enjoyed the luxury of staying at The Diplomat and we hope to see you again on your next big adventure through Mexico, we kno... |
I've been traveling for the last 30 year and was fortunate enough to experience a wide range of accommodation in many continents, but the offer at the Diplomat is different. From the minute you walk in and meet Sara and Neil, you feel like you're going back to your best friend home which you haven't seeing in a while a... | 5.0 | No Exist |
From the moment we stepped in off the street into this quiet oasis, we felt at home. The hotel is owned and managed on a day-to-day basis by Neil and Sara, a Canadian couple who have made Merida their home, and they are without doubt the best hosts my fiancee and I have ever had the pleasure of staying with. It was cle... | 5.0 | No Exist |
One of the best small boutique hotels we have stayed at - this 4-suite hotel is located at walking distance from the historic centre yet is in a peaceful neighbourhood. The rooms are very spacious and have a luxurious feel to them. Our suite was located at the back of the property, right next to the pool. Upon check-i... | 5.0 | No Exist |
We were guests for 3 nights last week at the Diplomat Boutique Hotel. After reading through the 200+ 5 star reviews, there isn't much that we can add other than "Ditto!!!" The Diplomat's physical beauty is only topped by the inner beauty of Neil and Sara. Such an amazing couple . Their kindness, talent and sincerity ta... | 5.0 | Tara & Joel, It was also great to meet you both, we're very glad that you decided to stay with us, not just once but twice. We know we'll see you again soon as your love affair with the Yucatan has just begun. |
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