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Love staying at the Mint House. The rooms are nicely designed and very spacious for NYC. The reception is simple and the staff friendly. I did not like the room key code approach as it sometimes didn’t work well. Good coffee place as well in the same building - Black Fox | 5.0 | No Exist |
Did a last minute booking at Newport House Playa del Carmen for 2 days and it was wonderful. Love the staff, very clean, spacious, quiet and comfortable. Very modern property away from the craziness of 5th Ave. We booked them last minute to avoid Hurricane Hilary. So happy our family left early so we could enjoy a ... | 5.0 | No Exist |
Loved the Hotel! Great staff, clean, and very welcoming and private. Loved the feature to text the staff with any concerns. Pool was very relaxing and made the trip even better. We will definently be back and will recommend to family and friends. | 5.0 | No Exist |
We enjoyed staying at Newport House while in PDC.The location was close enough to the main strip to be walkable but far enough away to avoid the crowds/noise. The facilities were nice and clean and the rooftop pool was perfect for our lazy days. The staff is super friendly and helpful, too! | 5.0 | No Exist |
Great location very secure with front door locked and attended 24/7. Modern amenities in each room. Rooftop pool is small but has great views. Close to 5th Ave and the beach. Lots of restaurants nearby. No gym but you have access to bikes and paddle boards. Had good AC and was very quiet for sleeping. | 5.0 | No Exist |
Enjoyed another weekstay at NPH. Building is being well maintained and location remains perfect for short walks to everything you’d need. Vouchers for discount at nearby Beach Club is a nice touch. Dayshift/Afternoon shift staff is always friendly and attentive & it’s nice to have Security on duty overnight. Will defin... | 5.0 | No Exist |
Clean modern little boutique hotel (15 suites) at quieter reach of Playa. Easy taxi access on 10th. One block to 5th, easy walk (the avenues go up in increments of 5, not one by one) About one km to beach. Beautiful breezy sanctuary rooftop pool area, which we enjoyed most afternoons when the beach was too hot. Fri... | 5.0 | No Exist |
Excellent stay at the Newport. Excellent Location. Bikes were a nice bonus. Staff was very friendly and helpful. Beds were comfortable. Close new grocery store. Nice Bike ride to Pickle ball each day. Nice ride to Beach at 88 st. each afternoon. Perfect stay. Thank you Newport House. | 5.0 | No Exist |
Very impressed with my stay. I can’t rave enough about this boutique hotel. 5 stars across the board. Staff were so kind. Location was perfect; not too close to hustle and bustle but not far at all. Would definitely recommend and I would come babk next trip to playa del Carmen | 5.0 | No Exist |
I loved this hotel. I really liked this location. It was near the quieter side of the pedestrian zone, near tons of vegan/veggies options, and near the beach. The hotel itself was quiet, had super good sheets, towels, comfortable bed, and had a beautiful rooftop pool. Extra little touches were a French press, apartment... | 5.0 | No Exist |
Excellent Stay!!! Shower slippery when wet. If you’re prone to falls just be extra careful. Water was very hot and great water pressure. Hotel staff very helpful and kind. House keepers made cute little figures with towels every day. Rooms very clean!! Hotel extremely quiet! Bed is super comfortable! No bar or restaur... | 5.0 | No Exist |
The apartament was great. A lot of space. As you can see on Google, it's not in front of de beach, but you can walk 5 minutes and you can find one of the best beach of Playa. And a block from a hotel you can reach the pedestrial street and walk to the center. | 5.0 | No Exist |
This place seems like it should cost twice the price that it does (in my humble opinion). I really recommend it to anyone looking for a luxe experience at a reasonable price. Really great place for families as well (we stayed with our 3 year old daughter), and the place was great all around. | 5.0 | No Exist |
Beautiful suites with everything you need for a comfortable stay. My room even had a stackable washer dryer. There were two sinks. The bed is very comfortable and an extra person can sleep on the couch which has removable cushions. There is a French press but I didn't get a chance to use it. There's a small balcony... | 5.0 | No Exist |
The location was amazing, the staff was extremely nice and helpful. The room was very nice, big, and clean. The location was perfect, right now the street from 5th Ave. Also amazing rooftop pool! Highly recommend booking! | 5.0 | No Exist |
If you’re a couple looking to get away from all the loud activity on the fifth Avenue this is the place for you, very clean hotel only 7 to 10 minute walk to all the fun, very cozy and most importantly very clean, the house is very nice and they are very welcoming, Oxxo store across the street is very very convenient | 5.0 | No Exist |
We just started our visit to Playa but we must recommend this beautiful hotel, and the amazing rooms, it's design and it's cleaning. It is a bit far from the noisy center and offers a great value for money. We also want praise Juan from the from desk, for being very helpful and thoughtful. | 5.0 | No Exist |
I booked a last minute Spring Break trip with my daughters in April 2022 and was looking for a cute boutique style hotel a little bit away from all of the craziness. I ended up choosing Newport House because it had gotten only great reviews. After our stay there I know why! Newport House Hotel was PERFECTION. 1. T... | 5.0 | No Exist |
We stayed at newport for only one night, but cannot say enough good things about the hotel. The staff were incredibly helpful, the unit was beautiful, the rooftop pool was STUNNING, and you're in a great part of town. | 5.0 | No Exist |
Just spent a nice week here with my wife and some friends. The rooms are decenty sized apartments with a big fridge and basic cooking facilities. The bigger units have a washer and dryer. Housekeeping kept our apartments spotlessly clean and replaced our beach towels every day. The rooftop terrace has partially sha... | 5.0 | No Exist |
Such a gem! Great location, friendly staff. We got the Premium apartment which was plenty of space and really cute room - decorated really nice, great big and comfy beds, blackout blinds etc. Wifi is great and room also lends itself well for working. Roof was also really nice and comfortable only 2 cons are 1. Wifi on ... | 5.0 | No Exist |
Everything was spot on. Location is perfect. Quadra cafe next door is amazing. The pool upstairs is cute and always a vibe. I didn’t actually wanna leave wish I booked longer. Plenty of space and top of the line finishes. | 5.0 | No Exist |
Ridiculous! Saturday night, Playa Del Carmen. Trying to check in at 11pm. Front desk empty. Nobody answers the phone here! Security guy clueless, no English, no help. Had to scramble to make other arrangements after a very long flight here. | 1.0 | No Exist |
This is my favourite place to stay in Playa. The location, price and quality is exceptional. I’ve stayed here multiple times now and will continue to whenever I visit Playa. I love the apartment style stays that allow you to live like a local. Everyone who works for the hotel is also so helpful with details on where to... | 5.0 | No Exist |
The hotel had everything we needed and the staff was always very friendly and helpful. Also it was close to 5a avenida and to many restaurants and bars. Just 10 minutes to the beach. We really enjoyed our stay. | 5.0 | No Exist |
Wonderful, boutique hotel located off the touristy strip — but with easy walking access to everything. Great rooftop pool and lounging area (I never saw another guest up there), large+clean+modern rooms, and wonderful front desk staff. Location is just a block from the quieter end of 5th Avenue. Perfect for those who w... | 5.0 | No Exist |
Overall it’s a great place. Nice receptionist (Roberto). Good pool at the rooftop, comfy bed, clean apartment. I missed more space in the kitchen. Having free bikes to use was great. Reception is not 24h. | 4.0 | No Exist |
This hotel was such a nice surpise for us. It is close to Quinta Avenida but at the end of it and this makes the area more quiet. It is a beautiful new hotel, very clean, modern and the rooms have everything that you need (very comfortable beds!). The front desk is excellent and knowledgeable plus willing to provide wi... | 5.0 | Thank you Ana for this amazing review, we are happy to hear you enjoyed your stay with us. come back soon! |
Our stay at Newport House was a short 3 nights stay but it was long enough to convince us that we had chosen the wrong hotel. The Cons. 1. No parking. Not like “limited parking”. there is nothing. 2. The longest checkin ever took us nearly 1 hour to go through checkin procedure. 3. I’m going to guess they sold th... | 3.0 | No Exist |
My partner and I chose the Newport after reading all the positive reviews. We were not disappointed. For the price, it is absolutely outstanding. Beautiful spacious rooms, thoroughly cleaned each day and really helpful staff at the front desk. We requested a quiet room and were given just want we wanted. The rooftop po... | 5.0 | No Exist |
If you want to experience the feel of living in a Mexican neighborhood but still feel a little bit pampered - this is a good place to stay. The rooms are clean and airy - and the rooftop is a nice place to chill. Calling it a pool is a bit of a stretch - so don't expect a place to actually swim. It is a place to tak... | 5.0 | General Manager Newport House Playa Dear lovestoroam78 First of all, thanks for taking the time to write this review for us. The comments of our guests are very important to us and that is what makes us smile at the end of the day. It was a great pleasure to have your vacation with us. I am very pleased to read that ... |
By far the hotel with the most spacious, clean, chic room we had on a honeymoon. Enjoyed returning every night to a cozy room with a very comfortable bed! Think about it in all the little details. In our room was a refrigerator, a washer and dryer, a fully equipped kitchen with delicious coffee and water filled every d... | 5.0 | General Manager Newport House Playa Dear miri13041986 First of all, I would like to thank you very much for commenting on your impressions about your stay at Newport House Playa. We have already shared all your positives comments to our staff. We are pleased to know we have reached your expectations of relaxing and w... |
Our flight got in early and we arrived 4 hours before check-in. The staff were amazing and let us use the staff washroom/showers to freshen up. They also let us go up to the roof top pool to wait and gave us towels in case we also wanted to go to the beach to kill time. And they let us check-in early to our room for no... | 5.0 | General Manager Newport House Playa Dear 466jennam Thank you very much for taking the time to share your experience at Newport House. We are so excited that you enjoyed your stay with us! We greatly appreciate your recognition of our hotel and services. It is fantastic to read that he enjoyed discovering the city as ... |
This hotel was exactly what we needed and were expecting. The staff is super friendly, location is optimal as it is within a 5 min walk of the main pedestrian street with bars & restaurants. The lady ‘Vianney’ was so friendly and also willing to help. The appartment/room was very spacious, it has all the amnesties that... | 5.0 | General Manager Newport House Playa. Dear laranicolaj Thank you for your kind words and excellent comments. It is a pleasure to read about how much you enjoyed your Newport House Playa experience. Our team and partner are happy to read your comment Splendid experiences should start from the moment you arrive at the ... |
We arrived at playa with my whole family Total of 8. We rented 2 rooms for 3 nights. The room amenities are excellent, the hotel seams brand new. The girl and at the front desk Vianey was so amazing. She gave us information and tips for a better vacation. We walked to 5th Avenue every night. Will define fly come back, ... | 5.0 | General Manager Newport House Playa. Dear julianab419 Thank you for your comments about your recent stay and to our team, it is great to know that they helped make your stay amazing and memorable. We will make sure to share your wonderful compliments with them and hope to have the honor of serving you again at Newpo... |
Superb location, walking distance to the beach and into the busiest street called 5th avenue, nice and helpful staff, rooms clean and cozy so you will feel like home, breakfast in close restaurant Marko&Laura | 5.0 | General Manager Newport House Playa Dear marko&Laura Thank you very much for taking the time to share your experience at Newport House. I had to share your review with my team and we are all very happy to hear such words. We appreciate your feedback the team is always ready to help you have an excellent stay. Best ... |
We enjoy so much our stay at Newport house, all the stuff was really kind, it is really close to the beach and the 5th ave. the room was amazing !! And the roof top was incredible!! For sure We will come back !! :) Disfrutamos mucho quedarnos en Newport house, el personal fue demasiado amable, Esta muy cerca de la 5... | 5.0 | General Manager Newport House Playa Dear CamilaC104 Thank you very much for taking the time to share your experience at Newport House. I had to share your review with my team and we are all very happy to hear such nice words. Warm regards Roberto & Newport House Playa Team |
With one at Newport house we had a wonderful experience with excellent assistance from the front desk morning and night. Beds were the most comfortable we had on whole Mexican visit. Clothes Washing facilities in room to catch up on holidays washing was a big bonus. Lovely rooftop pool. Special mention to Jackie and th... | 5.0 | General Manager Newport House Playa. Dear Simon M Thank you for taking the time to share your comments with us. It is the most rewarding feeling to know that the daily effort is worth a thousand times when our guests can treasure an unforgettable experience. We hope to see you on your next visit. Best. Roberto & Ne... |
This was a great place to stay close to busy areas but still quiet , the hotel was very clean and pleasant we loved the rooftop pool . Viennay was especially helpful going out of her way for us . Breakfast is good too in a cafe around the corner. | 5.0 | General Manager Newport House Playa Dear mattenator Thank you very much for taking the time to share your experience at Newport House, it is gratifying for the team to receive these great messages from you our guests, we hope to see you soon. Warm greetings Roberto & Newport House Playa Team |
By far the best room we had in a 3 month trip. Comfortable, clean, homey - we extended our stay, and plan to come back! Staff was incredibly helpful and nice, location was good - would definitely come again. | 5.0 | General Manager Newport House Playa Dear Yossale Thank you for your review and for having preferred us on your vacation, we hope to see you soon. Best. Roberto & Newport House Playa Team. |
My boyfriend and I took our first big trip together, we went to Playa Del Carmen and stayed at Newport. It was feet from the moment we got there the staff is very friendly, knowledgeable and professional. The room was amazing and very comfortable. Loved it would definitely go back! | 5.0 | General Manager Newport House Playa Dear Kayleekumul30 Thank you for making us accomplices on your first trip, having attended and knowing us was very pleasant for the whole team, when you visit PDC do not hesitate to contact us, we will be happy to see you again. Best regards. Roberto & Newport House Playa Team. |
This beautifully decorated boutique hotel was amazing!! The service and location was perfect, I loved the raining shower head, my favorite!! The layout was nice and conveniently located near restaurants and shopping. The beach was a quick ten minute walk. Highly recommend this hotel! | 5.0 | General Manager Newport House Playa It's great to know you had a great stay with us! We are pleased to know that I enjoy our apartments, we hope you come back and visit us soon! Best Roberto & Newport House Playa Team |
Thoroughly enjoyed our stay at Newport House. The location was perfect one street back from 5th Avenue and also the start of 5th. It is a quieter end of town which we enjoyed as our base. We tried a few of the restaurant suggestions and in particular the Italian restaurant was amazing. There is a convenience store acro... | 5.0 | General Manager Newport House Playa Dear Mbcb66 First of all, thank you very much for having chosen us for your stay. We are so thrilled for having exceeded your expectations, thank you again for giving us a chance to pamper you. Our team is committed to every guest that passes through Newport House, we love what we... |
My family and I enjoyed a restful stay at this lovely hotel, blocks away from the beach. We were tired and my kids enjoyed just relaxing and watch TV before our next day's adventures and my husband and I enjoyed the beautiful roof top cabana's relaxing and reading. Highly recommend this hotel - the staff was very hel... | 5.0 | General Manager of Newport House Thank you very much for taking the time to share your experience at Newport House, it is gratifying for the team to receive these great messages from you our guests, we hope to see you soon. Warm greetings Roberto and Newport House Team |
This was an awesome place to stay! The staff were extremely helpful, the complementary bikes were so useful and the location was perfect if you are looking to be close to everything! Extremely happy with everything! | 5.0 | General Manager Newport House Playa Dear Jojoshuck Thank you for sharing this incredible review on all sites, we are very happy and motivated to continue working to make this place even better to welcome and pamper all the guests who visit us. We hope to see you again here at your home in playa. Best regards. Robe... |
Playa del Carmen underwhelmed us when we visited but Newport Hotel was a beautiful respite in the hectic touristy town of PDC. We loved the interiors and all the amenities they offer but most of all, I think their best advantage is their reception staff. Vianney is one of the best reception staff we have ever met in al... | 5.0 | General Manager Newport House Playa Dear Pesgue Thank you very much for taking the time to leave us your comment. We are pleased that you have felt comfortable in our hotel and that you have lived the experience of Newport House Playa. Our happy partner for your mention. We hope to see you again on your next visit to... |
New, beautiful apartment in a great location. The rooms are spacious and well appointed - french press coffee maker - my fav, new appliances including a washer and dryer, comfy bed, pillows, and two balconies. The rooftop pool offers a relaxing retreat as well. 5th avenue shops, bars, and restaurants are close but not ... | 5.0 | General Manager Newport House Playa Dear 13carlar2013 Thank you very much for taking the time to share your experience at Newport House. I had to share your review with my team and we are all very happy to hear such nice words. Warm regards Roberto & Newport House Playa Team |
I am happy to tell you that this is the second time I visited Newport and you will be happy too. Why? * Well equipped kitchen with everything you need to make a delicious meal and drinks. They offer an online service to buy groceries. * Good water pressure. It has hot and cold water. * It is located in a quiet neighbo... | 5.0 | General Manager Newport House Playa Dear Rowena2109 Thank you for your great review, it is a pleasure to see you and your beautiful family, the team loved that you gave us the opportunity to serve them again, we hope that in your next visit to PDC you will visit us as we will be more than happy to see them here at Yo... |
Newport House apartments are close enough to the bustling 5th Avenue that you can walk there in 5 minutes, but far enough that you don’t get all the noise. They have ammenities and appliances that I thought I didn’t need, but so glad I had them (especially the french press and coffee), and really made the place feel ... | 5.0 | General Manager Newport House Playa Dear Kat S Thank you for sharing your experience at Newport House. Each of the details in our building was designed to create a unique experience, we are very happy that you enjoyed our amenities, facilities, and service. Do not hesitate to contact us directly the next time you vi... |
Booked into Newport House on the morning itself after having several issues with our Airbnb accommodation. We were glad that we decided to move and Newport House exceeded all expectations and beyond. It is an oasis of calm just off the hectic 5th Ave and just a short walk from the beach (though you are better off using... | 5.0 | General Manager Newport House Playa Dear Doylinc Thank you for your excellent evaluation and we are delighted to have you here at PDC Your Home in Playa, it was a real pleasure to have taken care of them, we do everything possible so that our happy guests have lived the Newport experience. We hope to see you on your ... |
we stayed at newport house at the start of may.i thoughly recomend this hotel the staff cant do enough for you.the roof top is perfect for chilling out in the afternoon with a pool and even a fridge to put your drink in.just a short walk and your on 5 ave.we used the free bikes to get about for the day which was excell... | 5.0 | General Manager Newport House Playa Dear Mixerman123 Thank you for sharing this incredible review, we are very happy and motivated to continue working to make this place even better to welcome all the guests that visit us. We hope to see you again here at your home at playa. Best Regards Roberto & Newport House Pla... |
This hotel was absolutely incredible. It was a short 5 minute walk from the beach and 5th Ave. It had an agreement with a local beach club for a discounted rate which was great. The 24 hour concierge was also a nice thing to have and the staff was really friendly - thanks Uriel! All that said, the room was very spaciou... | 5.0 | General Manager of Newport House Dear Yaigers Thank you very much for taking the time to share your experience at Newport House, it is gratifying for the team to receive these great messages from you our guests, we hope to see you soon. Warm greetings Roberto and Newport House Team |
Pros- Staff were exceptional. Really friendly and helpful. - Rooms are beautiful, very well designed - Beds are super super comfortable - Kitchen is well equipped - Great location close to 5th ave Cons - None! | 5.0 | General Manager Newport House Playa Dear Tara K Thank you very much for your comment. We are very happy that you have enjoyed all our comforts, each of these details was designed to pamper our guests. We hope to see you again here at Your Home In Playa. Best. Roberto & Newport House Playa Team. |
This was our first time staying off a resort, and we were unsure of how we would like it. We couldn't have been more pleased. The staff were incredible (Vianney-amazing, Eduardo, Uriel & Roberto), the room perfection, and the location ideal. We were just one block off 5th avenue and all the action. Our room, Premium... | 5.0 | General Manager Newport House Playa Dear 409ashleyy Thank you very much for your comments, we are delighted that you really enjoyed your stay with us. As mentioned in your review, our goal is to make our guests feel at home with a touch of good quality products and services to pamper all those who stay with us. Thank... |
We arrive in this place and Uriel y Eduardo were , really serviciales with us ..... also they were able to help us in the best places around... the apartment was so vintage luxury...we loved even the balcony has a good view of the town. We will return. | 5.0 | General Manager Newport House Playa Dear josepatricio1979 Thank you for your review and we are very pleased that your stay was excellent and that both the hotel facilities and the service of our family of collaborators have contributed to providing a pleasant Newport House experience Best Roberto & Newport House Pl... |
Newport Beach Hotel: For the last 4 days of our 25 days traveling through Belize and Mexico, we resided in this absolute gorgeous hotel. First of all the staff is very friendly and welcoming. They were actually the very first who offered us a complimentary cool drink at arrival! The location of the hotel was perfect fo... | 5.0 | General Manager Newport House Playa Dear Alexander K Thank you very much for taking the time to leave us this great comment, the team was happy to have shared with you these 4 days and have enjoyed our little oasis on the roof, plus all our amenities and services that helped you discover the city like a local, we hop... |
Our stay at Newport House was a brief one night stay before going to Soliman Bay but it was long enough to convince us to return to Playa del Carmen and Newport House in the future. Newport House is small but offers incredibly large suites, cooking facilities. It is clean and the rooftop pool is a delight. Further it i... | 3.0 | General Manager Newport House Playa Dear Zeebart Thank you very much for your comments, we are delighted that you really enjoyed your stay with us. Our team is committed to customer satisfaction and everyone takes their roles very seriously and loves what we do. It is a pleasure for us to know that our facilities hel... |
Loved this place. When we arrived we got a warm welcome from Vianney at the front desk. Was so nice to get as we had been travelling the whole day prior to arrival. Rooms were larger than we thought. Had everything you need to have a self contained stay. Options to order online from a supermarket nearby which was rea... | 5.0 | General Manager Newport House Playa Dear jets3tt3r11 Thanks for your evaluation, our philosophy is to "discover as a local" and our reception team is happy to help you with suggestions on breakfast places near our facilities and online service to make purchases and receive them in the comfort of our apartments. We ho... |
We had a fantastic stay at Newport House in February 2018. Pretty much everything about our stay here was great. Our apartment was very clean, spacious and very well equipped. The bedroom was stylish and comfortable and the kitchen had everything you would need for self-catering including some lovely complimentary Mexi... | 5.0 | General Manager Newport House Dear Patrick H Thank you very much for your excellent and detailed commentary, Vianney and the team happy with your kind words, the knowledge that our work makes our guests happy commits us to work more so that those who visit us live an excellent experience in Newport House. Come back s... |
My partner and I stayed at Newport House for 9 nights and could not have been more pleased with the space, amenities or service. We enjoyed the modern apartment with large bathroom and fully outfitted kitchen which we used daily for meals and drinks. We loved the rooftop pool and seating which were never busy but alway... | 5.0 | General Manager Newport House Dear biancahartle Thank you so much for your wonderful review! It fills us with pride that we were able to make your stay unforgettable and unique. We highly appreciate your recognition towards our appliances, facilities and location. Every detailed in our building are thought out to cr... |
We recently stayed at Newport House for 10 days and we loved it! The staff is super friendly and their service is excellent. Vianney and Uriel are the best and always smiling and eager to help. The rooms have high quality furnishings with full kitchens and all the amenities needed. The beds are comfortable and you h... | 5.0 | General Manager Newport House Dear E7958UFjoels Thank you for taking the time to send us your comments, our colleagues are happy to receive your review, everything is created to have a pleasant experience Newport House, do not hesitate to contact us on your next visit. Warm regards. Roberto & Newport House Team |
I often stay at this hotel and absolutely love it. It is well located, the rooms are great, and the service is second to none, everyone is always on hand to help with whatever you may need. Can't wait for my next visit, thank you Newport House! | 5.0 | General Manager Newport House Dear Stolly75 Thank you very much for visiting us again and leaving your review is a pleasure to serve you and we hope to see you again soon here at the PDC paradise in Your Home In Playa. Best. Roberto & Newport House Team |
Newport House is stylish, clean and close to the best/less touristy part of playa. We found the staff to be very kind and helpful. We enjoyed taking the bikes out for a tour of the area. The rooftop patio is cute with a nice little plunge pool. The restaurant that they recommended a few blocks away called Zorro Plat... | 5.0 | General Manager Newport House Dear JessicaKatrine 12 Thanks for this fabulous comment. We are so thrilled that you really enjoyed your stay with us. As you mention in your review, our goal is to make our guests feel home with a touch of good quality products and service to pamper everyone who stays with us. Warm Reg... |
We stayed at Newport House for 5 nights in March. This was our third time visiting Playa del Carmen, we absolutely love it! Usually we stay at the (former) Royal Playa del Carmen, a large all-inclusive right on the beach in the middle of town. I was very happy with our stay at Newport House. Much more authentic, muc... | 5.0 | General Manager Newport House Dear Carl E Thank you very much for taking the time to share your experience at Newport House. I had to share your opinion with my team and we are all very happy to hear such nice words. We appreciate you have given us your confidence again we hope you are more your visits here in Your H... |
NewPort never cease to amaze us! my wife and I stayed there back in 2017 and we came back again in 2019. The service and the staff had the same quality costumer service, the apartments have high quality furnishing and got all the amenities needed for a nice vacation in Playa. The staff at the reception overheard us tal... | 5.0 | General Manager Newport House Playa Dear 931eyadf First of all, we appreciate your comment. We are pleased to know that you liked the surprise, we appreciate your confidence in having chosen us for the second time and we really hope to see you again here at Your Home In Playa. Best Regards. Roberto & Newport House... |
My husband and I spent one week at this hotel, and it was absolutely wonderful. Not only are the facilities outstanding, the workers are incredibly helpful, warm and extremely accommodating. Vianney, Ariel and Edwardo were always extremely friendly, and ready to help us out. They are genuinely good and helpful people.... | 5.0 | General Manager Newport House Dear tara510 Thank you very much for taking the time to share your experience at Newport House. I had to share your opinion with my team and we are all very happy to hear such nice words. Our team, worked together to give you an unforgettable stay. We will be happy to welcome you any tim... |
We just got back from a 7-night stay here, and it was wonderful! I must admit, I was disappointed at first to be place in a room one floor up from the lobby. But all the other experiences made up for this. Vianney is beyond helpful in both Spanish and English. She is happy to answer any questions you have, provide... | 5.0 | General Manager Newport House Dear product-of-canada We are so excited that you really enjoyed your stay with us! . We greatly appreciate your recognition of our companion and services. It is fantastic to read that he enjoyed discovering the city as the locals do. It has been a pleasure to welcome you at Newport Hou... |
First of all, there is NO better person than Vianney for customer service. Oh my! Helped us with our bags, checked us in, fixed the tv for Netflix (A previous guest had messed it up), calling us a taxi, taking our heavy luggage outside when we had to move to our next resort. Because we spend our winters at various res... | 5.0 | General Manager Newport House Dear KLCBoston Thank you for taking the time to send us your great review and our partner is happy to read your beautiful words, on behalf of all we thank you for your visit and do not hesitate to contact us the next time you visit us here at Your Home In Playa. Best Roberto & Newport ... |
We booked the Newport House based on tripadvisor reviews and could not have been more satisfied. The location is perfect, one block from 5th Ave and within walking distance to the beach, local restaurants, grocery store etc. We did not need a car and stayed 5 nights. The rooms are spotless and furnishings were great... | 5.0 | General Manager Newport House Dear Seattle52 Thank you very much for choosing us. I thank on behalf of all our team for such an excellent comment. We are committed to our guests and we like what we do, that is our key to connect and achieve or exceed the expectations of each of the travelers who stay with us. Do not ... |
Very comfortable, spacious, and clean hotel. We were 2 adults and one teenage child and we had plenty of room. The staff are kind and very professional. And they offer free bikes, that’s amazing! The location is very good, only a short walk from the heart of the action but in a quieter part of town. Highly recommended. | 5.0 | General Manager Newport House Dear Jeremy S Thank you very much for choosing us. I thank on behalf of our entire team. We are committed to our guests and we like what we do, we make your experience at Newport House the same as at Your Home In Playa. See you soon. Best regards. Roberto & Newport House Team |
Amazing hotel with friendly and helpful staff and very spacious and modern rooms. Felt like new. Location just outside the tourist street, with nice local restaurants and vendors near the hotel. Also grocery stores quite near. You can cook your breakfast or meal in the kitchen and store everything in the full sized fri... | 5.0 | General Manager of Newport House Dear Puukko Thank you for your detailed review, details are made so you can enjoy Your Home In Playa away from your home, we will accept your suggestions and hope to see you soon here at Newport House. Best regards Roberto & Newport House Team |
Place was great!! No complaints!! Place was in a perfect location just off fifth avenue, great staff, great amenities- including longboards for borrow, and clean!! Rooftop pool and sun spots were neat and clean with plenty of shade if needed. | 5.0 | General Manager Newport House Dear alaskalady75 Thank you for your comments. We are very happy that you have enjoyed all our comforts, each of these details was designed for our guests. Best Roberto & Newport House Team |
We stayed in room 103. It was quiet even though it was close to the lobby area. The good thing was this unit has a washer/dryer which came in handy. Also convenient was the OXXO right across the street for all your beer and snacks needs. We hung out at the pool quite a bit because it was nice and free wifi so why n... | 4.0 | General Manager Newport House Dear Cathy H First of all, thank you very much for having chosen us for your second stay. We are so thrilled for having exceeded your expectations, thank you for giving us a chance to pamper you. Best Regards Roberto & Newport House Team |
The hotel is beautiful, clean and the rooms were a perfect fit for our family of 2 adults and 3 kids. We only stayed in Playa for one night. The hotel is not on the beach, but we liked it, it reminded me of other cities where boutique hotels are being built in the middle of neighborhoods. Vianney who welcomed us, was a... | 5.0 | General Manager Newport House Dear Iftab. Thank you very much for taking the time to share your experience at Newport House. I had to share your review with my team and we are all very happy to hear such nice words. Warm regards Roberto & Team Newport House |
Pros: Lovely apartment. Modern and spacious with all the amenities anyone could need. Very comfortable bed. Staff very friendly, helpful and accommodating (especially Vianney - who is absolutely fantastic!). Good location. Breakfast included at a restaurant nearby was very good. Cons: Apartment was humid despite a/c (... | 5.0 | General Manager Newport House Dear Meggie_SD Thank you very much for choosing us. I thank on behalf of all our team and in particular our partner. We are committed to our guests and we like what we do, we make your Newport House experience like Your Home In Playa. Do not hesitate to contact me directly the next time ... |
Awesome time at the Newport house Playa! The hotel rooms have to be the best I have ever stayed in being aboard! Will definitely be back! Great staff and service! Close to the famous 5th street and other great eating places. | 5.0 | General Manager of Newport House Dear DASH4237 Thank you very much for taking the time to share your experience at Newport House, it is gratifying for the team to receive these great messages from you our guests, we hope to see you soon. Warm greetings Roberto and the Newport House team |
very good location, near downtown, best prices, a clean room all you need to enjoy the downtown playa del carmen, with nightlife and restaurants is the best option for you ask for the great prices for all you | 5.0 | General Manager Newport House Dear Port N Thank you very much for your comment, we like our work so that you can enjoy your stay here at Your Home In Playa Best Roberto & Team Newport House |
Very nice rooms and pool area. Location is two block from the main street, but far enough to be quiet. The people there could not be nicer and more helpful and genuinely looking to make your time as nice as can be. It is a ten minute walk to the beach and they give you passes to a beach club. | 5.0 | General Manager Newport House Dear Bruce H Thank you very much for your comment, we like our work so that you can enjoy your stay here at Your Home In Playa. Best Regards Roberto & Team Newport House |
We had no complaints whatsoever about our week-long stay at Newport house. The staff were all extremely friendly and accommodating. Room service and housekeeping were prompt and courteous. All common areas were clean and neat. They give recommendations for local restaurants (all were delicious) and even give beach tow... | 5.0 | General Manager Newport House Dear JennJones14 Thank you very much for your review, It is great to hear that you had a great stay with us! Thank you for taking the time to review our hotel! We hope you will come back and visit us soon! Best. Roberto & Team Newport House |
What a hidden Gem!!! This place has a great location, is extremely modern and clean, and the staff is WORLD CLASS! We felt so comfortable there during our stay. It was my wife’s birthday, and they surprised her with Champaign. After room service, they had our towels folded into swans kissing! They provided coffee and w... | 5.0 | General Manager Newport House Dear josephsN560KY First of all, we thank you for choosing us and reading such a nice comment, the team is happy for your review, we work on our little gem so that those who visit us can enjoy our facilities, our service is with the heart and with The desire to feel at home. We hope to s... |
It felt as if we were one of the first visitors in this room, though I know we weren't. A very clean,fully stocked kitchen for a longer stay (we only had one night), the whole place was very quiet, very comfortable, (especially the bed) and designed for tfor privacy. Helpful staff, particularly the manager. Honestly, ... | 5.0 | General Manager Newport House Dear zamkowich Thank you very much for choosing us. I thank on behalf of our entire team for such an excellent comment. We are very happy that you have enjoyed our amenities, facilities, and service. We are very committed to our guests and we like what we do, that is our key to connect a... |
We enjoyed the stay very much! Liked the nice rooms, the kitchen, washing machine and dryer, the netflix and the rooftop pool. Staff is amazingly friendly and offers skateboards, bikes, towels and any help you could possibly need. Will come back when returning to PDC! Oh yes, and of course the coffee to brew freshly... | 5.0 | General Manager Newport House Dear MarioP154 Thank you very much for your comment. We love the review of our amenities, we like what we do and have fun while we do it, the results are Happy guests and memorable experiences in each visit. We wait for you soon so you can continue enjoying your coffee. Best Regards. R... |
We really enjoyed our stay at the Newport House. Excellent location within walking distance to Playa del Carmen's "5th Avenue" but just far enough to be quieter at night. Rooms were spacious, clean and equipped with everything one could ask for. We felt at home right away. Only thing we regretted was only staying for 2... | 5.0 | General Manager Newport House Dear 235mz Thank you for sharing this incredible review on all sites, we are very happy and motivated to continue working to make this place even better to welcome and pamper all the guests who visit us. We hope to see you again here at your home in playa. Regards. Roberto Trejo & Team... |
Location was great, one block from the North end of 5th ave tourist zone. Staff was amazing, so friendly and helpful. I would definitely go back. The units are clean and well designed and include a washer and dryer. | 5.0 | General Manager Newport House Dear Dean13116 Thank you for sharing your experience at Newport House. All the details in our building were designed to create a unique experience, we are very happy that they enjoyed our amenities, facilities, and service. Regards. Roberto & Team Newport House |
We loved Newport House and what made it all worth it was the staff. Everyone there is kind and willing to help you with any questions you might have. The room had everything we needed and was spotless. The shower had great water pressure and I never ran out of hot water. Water is not potable in Playa, but the hotel pro... | 5.0 | General Manager Newport House Dear mariabZ7391D Thank you very much for choosing us. I thank on behalf of all our team for such an excellent comment. We are committed to our guests and we like what we do, that is our key to connect and achieve or exceed the expectations of each of the travelers who stay with us. Do n... |
Great room and location, very clean. But what really stood out was the amazing service from the staff at reception: super helpful and friendly. Totally recommend this hotel. Hopefully we will be back. | 5.0 | General Manager Newport House Dear Pernilla F Thank you very much for your comment. We love what we do and we have fun while doing it, the results: Happy Guests and memorable experiences in every visit. Best Regards Roberto & Team Newport House. |
This place was amazing! Great staff, high tech apartment (usb charging from the wall), clean and very cheap! I can really recommend this place! The rooftop area was perfect! About 10 minutes easy walk to the beach and to the shopping mall etc. Dont look anywhere else, this is your place :-) The #1 place to stay in Pla... | 5.0 | General Manager Newport House Dear Hembre Thank you very much for taking the time to share your experience at Newport House. I had to share your review with my team and we are all very happy to hear such nice words. Warm regards Roberto & Team Newport House |
Perfect apartment with incredible staff members. I highly recommend this ideally situated place. We needed a doctor as my son was developing bronchitis and Vianney at reception arranged for doctor to come to the hotel. This apartment is a 2 minute walk from the start of the 5th Avenue shopping walkway. | 5.0 | General Manager Newport House Dear 608andy608 Thank you for your comment and we would be pleased to know that your child's health is much better, having been able to help them was rewarding for Vianney as well as the Team. On the next visit, we hope to see you here with us in Your Home In Playa. Best Regards Robert... |
We stayed the Christmas holiday. The staff helped us get reservations to excursions and cabs. They left us a nice dessert for Christmas. I loved being so close to 5th Avenue. Rooftop pool was a nice addition. The smallness of having 3 rooms per floor was such a bonus. It was like being the only ones there at times. ... | 5.0 | General Manager Newport House Dear Amy37405 It is a pleasure for us to know that our facilities helped create a perfect experience. Every detail is designed to create a sense of home and feeling of the environment. We hope to see you next Christmas Regards Roberto & Newport House Team |
Room was beautiful. It has all the amenities you need including a washer and dryer :). That was super helpful for our week long trip to Mexico. Very neat. Netflix on TVs! Our kids loved it. Staff is super helpful too. Definitely recommend. | 5.0 | General Manager Newport House Dear binobeetle Thank you for choosing us and for spending a week with your family, we appreciate so much your evaluation and the Newport House family looks forward to seeing you soon. Roberto & Newport House Team |
Newport house is a charming boutique hotel just off the beaten path but still convenient to 5th avenue. A major plus for this location was that we found great local restaurants nearby on CTM and on 30th avenue. One thing to be aware of is that you might hear some local street noises such as neighbor dogs barking and ve... | 5.0 | General Manager Newport House Dear HappyTravelHero We are so thrilled for having exceeded your expectations, thank you for giving us to pamper you. Our team is committed to every guest that passes through Newport House, we love what we do and it reflects on the service we provide every day. We are very happy that y... |
Great apartment a short walk from the start of the city centre (Quinta Avenida). Tasteful and clean with very spacious rooms. Reception area was a little cramped but staff was very polite. Not the clearest bit very helpful. No breakfast as the flat has a kitchenette. | 4.0 | General Manager Newport House Dear Tania_EU Thank you for sharing your comments and recommendation to others. It´s great to know that you had a great time We hope to welcome you back sometime again soon. Roberto & Newport House Team |
Newport House felt like a home away from home and is a stunning property a short walk from the northern end of 5th Avenue. We were greeted by Vianney who was lovely and very welcoming. She showed us to our apartment and highlighted the key features including a big fridge, microwave and air conditioning (that had no res... | 5.0 | General Manager Newport House Dear LozBoz21 Thank you very much for choosing us. I thank on behalf of all our team for such an excellent comment. We are committed to our guests and we like what we do, that is our key to connect and achieve or exceed the expectations of each of the travelers who stay with us. Do not h... |
Everything about the Newport House deserves more than 5 stars, it is the best! The check in/out was quick and easy. We liked the map of the neighborhood they provided with restaurant and beach club suggestions. We tried several of the restaurants and they were wonderful. The location is great too, a short walk to 5th A... | 5.0 | General Manager Newport House Playa Thank you for the great mention about our room amenities as well as our staff, Everything its create in order to offerin escellent stay, we are very happy that they enjoyed our amenities, facilities and service. Roberto and Team Newport House |
I have nothing but amazing things to say about Newport house. Our honeymoon trip to Playa Del Carmen was unforgettable and staying here played a huge part in that. The staff is so friendly, they are extremely helpful and welcoming! They made sure we had everything we needed and booked our transportation to and from the... | 5.0 | General Manager Newport House Playa Dear Whitney, Thank you very much for choosing us. I thank on behalf of all our team for such an excellent comment. We are committed to our guests and we like what we do, that is our key to connect and achieve or exceed the expectations of each of the travelers who stay with us. D... |
If we get together again to Mexico, we will definitely choose this hotel. There is a great opportunity to practice your favorite hobby diving. Excellent hotel, helpful staff, the hotel has all the conditions for an unforgettable vacation. | 5.0 | General Manager Newport House, Dear DmitriyS318, Thank you for sharing your comments and recommendations with others. It's great to know that you had a great time at Newport House and that you enjoyed your hobbie. We hope to welcome you again soon Best regards, Roberto & Newport House Team |
We had a really nice time at Newport house. The staff is really nice and very helpful. The location was great as well, as it is not at the 5th avenue so it is more quiet but with an easy access to it. The rooftop pool is small but really nice. We enjoyed our stay! | 5.0 | Gerente geral Newport House Estimada Maria K, Thanks on behalf of our team, we would like to thank you for such a wonderful review. All of our details were thought to make our guests feel like home,. Best , Roberto & Newport House Team |
Loved the self catering apartment, with all the amenities you need for a comfortable stay in Playa.The staff are really friendly and the rooftop pool is an added bonus! It’s down the quiet end of the ‘strip’ (5th Avenue) but still accessible via a 10-20min walk to the main area. We would stay again! | 5.0 | Gerente geral Newport House Estimado AussieChick1983, Thank you for your comments. We are very happy that your stay was nice and that all of you enjoy our facilities and appliances. We hope to see you again soon, please do not hesitate to contact us directly the next time you visit Playa del Carmen. Best regards... |
My family and I just returned from a week at the Newport House. If you are considering staying here just go ahead and do it. This boutique hotel has a laid back, Baja vibe with large photos of watersports adorning the walls, immaculate rooms, and a plunge pool and palapa area that was top notch. No detail was left ou... | 5.0 | General Manager Newport House, Dear Nancy P, On behalf of our team, we would like to thank you for such a wonderful review. It means a lot to us when we see that we have impacted our guests in such a great way. All of our details were thought to make our guests feel like home, It's great to hear that you enjoy pretty... |
We stayed here for two nights before our “fancy stay” in Hyatt near by. Didn’t have a lot of expectations but WA! It is an amazing place. The room is big and has a full size kitchen with washer and drier. There is a OXXO (like 7-11) near by that I can get milk juice for kids and beers for adults. The one bedroom se... | 5.0 | General Manager Newport House Playa Dear 582chiaweit, We appreciate you leaving us with such positive feedback and assure you that it was our absolute pleasure to have provided you with this above and beyond service. How wonderful that you enjoyed so many aspects of your visit to Playa. We are so happy that you real... |
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