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6월초 방문하였습니다~ 호텔은 깔끔하고 스텝들은 모두모두 친절하고… 말레꼰과 센트럴 파크 모두 가까워 늦게까지 올드 하바나를 맘껏 즐길 수 있는 곳이었어요 편안하고 행복한 시간이었습니다~ Pavel 님에게 특별한 감사를 드립니다 The hotel was nice and clean, and the staff were all very nice. The location is close to both Malecon and Parque Central, so it’s easy to get around old Havana even late into the evening. We... | 5.0 | Dear ShirleykN4930ZI, We would like to thank you for kindly dedicating part of your time to write and share with us the experiences of your recent stay at our hotel. It's great that we were able to offer you a pleasant stay, and that you found our facility like an amazing place. It is good that our staff have offered ... |
Brand new hotel and super nice and spacy rooms. Great central location, very helpful and friendly stuff. Highly recommended. Super breakfast on the rooftop with fantastic view. Good to start a city tour. Personalized approach to the guests. The butler service can help you with anything | 5.0 | Dear Go03985696951, We are very pleased to have your opinions about your recent stay at our hotel Mystique Habana. It's good to know that you were able to have a lovely vacation with us. We are very pleased that you found the rooms spacious and well-kept, with all the equipment working properly. It is really very good... |
We had the best experience we could ask for at Mystique Regis Habana. From the welcoming, to the rooms, the staff and the food. We have high standards when we travel, and everything and everyone were above our expectations. This place is highly recommended and we will certainly visit again without hesitation, either la... | 5.0 | Dear D9171VOwaynew, What a pleasure we feel to be able to count on your travel experiences. We want to thank you for the kindness of sharing them in this important opinion forum. It is good to know that you were able to live an impressive experience. We are very happy to know that you left very pleased with your stay,... |
We had the most amazing stay at Mystique habana hotel. The location is perfect and is close to the old town and all the major squares. The service and food are excellent and we were able to order food room service 24/7. The staff are super friendly and special thanks to Pavel who made awesome recommendations to tour th... | 5.0 | Dear Jumanab2022, We gladly and willingly receive your travel comments. We thank you for being so kind to have taken part of your time to write and send them to us through this important opinion forum. We are very happy to know that you left very pleased with your stay, and that you had a fabulous time with us. Thank ... |
Classy, elegant, beautiful hotel. Central position just a few minutes from Capitol Building. Brilliant white soft fluffy towels, lovely sheets and bedding. High quality toiletries, beautifully appointed bedrooms. Breakfast served on top floor with great views over Havana, all staff helpful and friendly, with a good s... | 5.0 | Dear Mrs. Almond, We gladly and willingly receive your travel comments. We thank you for being so kind to have taken part of your time to write and send them to us through this important opinion forum. We are very happy to know that you left very pleased with your stay, and that you had a fabulous time with us. How ki... |
Mystique one of my favorites highly recommended. Pleasant place, great quality of gastronomic services but the best is the excellent food and the buffet breakfast. I loved it, it was a wonderful experience. | 5.0 | Dear tailyc2023, Thank you very much for posting your opinion on your recent stay in our hotel. It is very rewarding to know that our staff has treated you with kindness and made you feel welcomed! The staff is without doubt, the best asset of our hotel. Thank you very much for your compliments on the services and gas... |
I would give this place 10 stars if I could. Beautiful premises, prime location, great quality food - this place has it all. However, what makes it truly unique is the quality of service and the personalized touch. The staff is professional and friendly and the hotel managers, Eric and Pavel, truly go out of their way ... | 5.0 | Dear Kabilea, We are very happy to have your travel comments and to know that you spent some wonderful days at our incredible hotel Mystique Habana. We would like you to know that our staff will always receive you with a lot of love, everyone will always offer you a service of quality, with impeccable attention, and a... |
I really enjoyed my stay, beautiful views, wonderful service, exquisite food, unforgettable breakfast, very close to the historic center of the city which allows you to visit and get to know it fully, comfortable rooms, I will return next year for sure!!!!! 100% recommended | 5.0 | Dear Grettelj2023, It is a great pleasure for us to have your travel comments. We thank you for being so kind as to write and publish them in our important TripAdvisor opinion forum for the knowledge of our readers and possible future visitors. We are very happy to know that you enjoyed your stay at Mystique Habana. I... |
Best place to stay probably in whole Cuba! Great staff, great rooms, great wifi coverage, great rooftop, great breakfast, lunch and dinner and the most amazing cocktails ever!!! The room was fully equipped with more than everything you need! | 5.0 | Dear Mr. Sstukone, We are very pleased to have your travel comments. It is very good to see that you had an excellent vacation at our hotel. We are very proud and satisfied to know that your stay was a 10/10. We see that you have been able to enjoy all our facilities and that our staff has been up to the task of provi... |
I stayed for 5 days in the coziest and most romantic hotel in the city, the views are wonderful. Having rum and coke or a piña colada with the views of the Havana skyline and the boardwalk is like daydreaming. My stay was wonderful, I thank all the staff, the attentive director, and Chef Renato who delighted me with h... | 5.0 | Dear GabrielarQ8028NW, It is so encouraging reading such a fantastic review! Thank you so much for all your praises, thank you for your wonderful remarks on our facilities and services. Your words of gratitude will be transmitted to all our staff, how nice that you have been able to enjoy a good gastronomy, and more i... |
Recently stayed here whilst visiting Havana. Modern, bright room with everything you need. Ideal location for exploring this interesting and vibrant city. Staff were very friendly and helpful. Would have given it 5 stars but felt breakfast was a little underwhelming and we had no waste bin in the room for general rubbi... | 4.0 | Dear LJW74, We would like to thank you for kindly allowing us to have your travel comments. Your words are of great help to our hotel and our workers, but above all to those who search these opinion forums for criteria to choose the place for their vacations. As you well mentioned, the hotel's location is perfect, as ... |
I am very happy with my experience in this beautiful boutique hotel. The room is very nice, everything is very clean and new but…. My favorite part is the view from the hotel's beautiful terrace. I recommend this hotel 100% | 5.0 | Dear Samuelm, We feel immense pleasure that you have chosen our hotel for your first visit to Cuba. We want to thank you for this, and for being so kind as to dedicate a part of your time to post them in this important opinion forum. It is a great pleasure to see that we lived up to your expectations, and that you fo... |
We stayed for a few days whith a group of friends and we had a wonderful time. The rooms, the food, the location and the staff were incredible. For me it was a 10/10 stay. I would repeat it Thank you | 5.0 | Dear 730nilb, Thank you very much for choosing us for your recent vacation in Cuba. It is very good to be able to count with the opinions of our visitors. We are very happy to know that we did not disappoint you at all. It is good that the key aspects that mark the quality of your stay were guaranteed: staff, location... |
The way we were treated was amazing! The top floor for breakfast is awesome and great for dinner too. A 5-star hotel in every single way. We totally recommend this place. And it is perfectly located. | 5.0 | Dear Jet22817640217, Thank you very much for posting your comments on this site and for sending us your opinions about Mystique Habana. We are immensely pleased to know that you have had a perfect vacation and that you have found everything you needed. Great to read that you have encountered our hotel to be a wonder... |
Unbeatable location!! Absolutely impecable room and excellent service throughout the whole stay. Best part of it all was the mesmerizing rooftop. 100% recommended, will definitely be back every time I travel to my beloved Cuba! | 5.0 | Dear Rodrigor16579WZ, We feel immense pleasure that you have chosen our hotel for your visit to Cuba. We want to thank you for this, and for being so kind as to dedicate a part of your time to post them in this important opinion forum. We are very happy to know that we did not disappoint you at all. It is good that th... |
We had a wonderful time at this hotel and the service was wonderful. Beautiful rooms and delicious food on the rooftop. Great location - as it is walking distance to many popular spots. We will definitely come back soon. | 5.0 | Dear Locita2011, We thank you for sharing your travel comments with us. It is very good to see that you were able to enjoy our beautiful hotel and good attention and services. It's good to see that everything that was offered could meet your expectations, and that your experience was wonderful. We are pleased to know ... |
Breathtaking view from the rooftop. The location is great and well connected to the Malecon. The environment and furnishing of the hotel is refreshing and hotel rooms as well as interiors are top-notch. | 5.0 | Dear 258sergib, Thank you very much for allowing us to count with your visit, and for taking the time to write and publish your comments in our important TripAdvisor opinion forum. It is great to see that you had a wonderful vacation. Your words will be shared with the entire work team. How nice that you were able to... |
I had the oportunity to stay at mystique regis habana hotel with my family some days ago and what a wonderful experience. The facilities and location were perfect but what made our experience unforgettable was the employees hospitality. All employees and management were super committed to deliver the best service poss... | 5.0 | Dear Joac127, Thank you very much for allowing us to count with your visit, and for taking the time to write and publish your comments in our important TripAdvisor opinion forum. It is great to see that you had a wonderful vacation. Your words will be shared with the entire work team. There is nothing more comforting ... |
Amazing experience, the room service really fast, the food was spectacular, the service was really good and fast, being there was like a real vacation, everyone were very attentive. The food also was one of the best i tried there | 5.0 | Dear Gabriela, We thank you for sharing your travel comments with us. It is very good to see that you were able to enjoy our beautiful hotel and good attention and services. It's good to see that everything that was offered could meet your expectations, and that your experience was wonderful. We are pleased to know th... |
Outstanding service! We've been in many hotels around Cuba, but Mystique Regis was definitely the best one. The customer care service makes the difference. Thanks to the reception staff, we felt like in home since the first day. We'll recommend it come back again. Perfect for couples! | 5.0 | Dear Victor V We thank you for sharing your travel comments with us. It is very good to see that you were able to enjoy our beautiful hotel and good attention and services. It's good to see that everything that was offered could meet your expectations, and that your experience was wonderful. We are pleased to know tha... |
Excellent location and excellent service! This Hotel is combining all the glamour of the past century, architecture, and traditions, with contemporary touches. The staff is very friendly and the quality of the service is superb! Highly Recommended! | 5.0 | Dear 253njb, Thank you very much for sending us your comments about your stay at the Mystique Regis Habana. Thank you for so kindly commenting about our services and facilities on this very important page to which most travelers refer when selecting their vacations. Thank you also for your high praises on the staff. W... |
I was here one night and although this is a small hotel in Habana vieja once you are inside is when you realize what luxury means.The hotel features are since floor with pretty wood till bathroom with modern shower and all the confort needed. The lights and furniture so elagant and clean makes you feel pampered.They ex... | 5.0 | Dear Lourdes B, Thank you very much for such an amazing review, we are glad to read you have had a wonderful time at our hotel. As you say, we are a boutique hotel in the center of the city and we are known for our customer service. Our colonial atmosphere makes our hotel very cozy. In spite of being in the historical... |
Very nice, elegant and relaxing hotel in Havana. Staff was very nice and the decoration and confort of the rooms are amazing. The location is very central and is convenient or all activities. Breakfast on the last floor terrace is very generous and good. We really enjoyed our stay at this very nice hotel. | 5.0 | Dear Catherine, Thank you very much for posting your honest review on this important site. Thank you very much for highlighting the points that were to your liking. We would like you to know that it will always be a great pleasure for us to be able to offer you good services, good attention, good comfort and good clea... |
Just amazing boutique hotel, very central location close to everything you may need! Restaurants, bar's, entertainment and good walk to the city. Very nice view from their rooftop and very cozy ambient. Definitely recommend! | 5.0 | Dear Y9001JLlnn, We are so proud to read the comments you have just posted on this important site. We are very glad to know we have been up to your expectations. It is amazing to read that you have encountered our hotel to be one of the nicest and recommend us on this site by posting such a wonderful review. We hope t... |
Just an amazing experience in this hotel. People are very nice and helpful, from staff to general manager. Food,drinks are amazing !! The rooftop view is incredibly beautiful. I will return for sure. ☺️😁☺️ | 5.0 | Dear X9668IUscottl, It is very good to know that you were having a good time at our hotel Mystique Regis. It is so nice to read that your stay in this hotel was wonderful. We are so pleased that our staff has welcomed you with such willingness, affection and love, and that they have treated you with so much respect. I... |
Is one of a most beautiful places in habana ,Have spectaculars views in 360° from a big part of the City including a Bay and the Capitol ,A Five Stars service,Food and Tropicals Cocktails,Is an amazing experience | 5.0 | Dear Yosmanim2022, Thank you very much for sharing your experiences about your stay at our hotel Meliá Cayo Coco with us. We are very happy to know that it was very pleasant for you, and that you received so much love from the staff that you felt very welcome. We are very comforted to know that what was offered in ter... |
We stayed at the Desert Pearl while hiking in Zion - this hotel was perfect for our family of 4 - we booked a two queen poolside room and it was great - it had fantastic views, and the room was spacious. An added bonus was that it had a pull out couch. I highly recommend this resort, we will stay here again when we ... | 5.0 | No Exist |
We cannot say enough good things about our stay at the Desert Pearl. We stayed in the River's Edge Suite and it was INCREDIBLE. We did not want to leave! The view was amazing, the back porch was so private and relaxing, the kitchen had everything we needed, the bed was very comfortable, everything was so very clean ... | 5.0 | No Exist |
This is such a great place to stay in Springdale. It is just a five minute walk to Zion or the bus to the park stops right in front of the Inn. The views are wonderful, ask for a room on the back side overlooking the river. The staff is great and very helpful. There is reason why this place is so highly rated. | 5.0 | No Exist |
Excellent service during my stay, clean rooms, the service is 100% recommended, and not to mention the food, congratulations to the cooks since they made my palate dance, excellent service and highly recommended, and the incredible view | 5.0 | Thank you Omar for this nice review. You made our day sharing your experience1 Hope to welcome you again. |
One of the best to enjoy and share with families and friends, amazing views and landscapes surround this colonial and colorful hotel. Its rooms are amazing, pretty nice and so comfortable. It restaurant is the best, a great place to enjoy cuban traitional food!! | 5.0 | Dear odaniac, Thank you so much for your words. We are really happy to hear that you enjoyed our hotel. It was a pleasure to welcome you and we would love to see you again in a very near future. Best Regards from Trinidad, Cuba. |
This hotel was an incredible place; Magical, Beautiful, Historical with an amazing view of the city. It sits on top of the hill overlooking the town of Trinidad. Our room overlooked the city with an a very big balcony. The rooms were very spacious with good AC and the hotel ameninites were top notch. Thank you to th... | 5.0 | Dear Maria41067, Thank you so much for choosing us as your holiday destination and for your time making this review. You made our day!! It was such a pleasure to welcome you and we hope to se you again in a near future. Best Regards, |
Beautiful resort with friendly staff. Food is good, the beach is crystal clear and the pool area is clean. The rooms are clean and tidy. The nightly entertainment is a must see. There's a waterfall nearby if you want to take an excursion.. Would definitely recommend this place & certainly go back. Poochy | 5.0 | Dear Poochy, Thank you for your nice review. The whole team will be happy to hear this. We would love to welcome you back. Best regards. |
The food was amazing and the views to die for and the service was fabulous! Then when we had a problem with our international card not working they fixed it for us no problem They are great people and it is a fabulous place, you will not be disappointed! Mike and Alison (Australia) | 5.0 | Dear Mike and Alison, thank you so much for this nice review and for choosing us. We will share your comments with our staff. THANK YOU AGAIN. Best Regards from Trinidd, Cuba. We would love to welcome you back. |
I recently had the great pleasure to spend 28 nights at Mystique Trinidad. I have stayed at the hotel previously for 36 nights and this visit was as enjoyable and perfect as the last visit. The food at the hotel was excellent the first time I was there but this trip I believe the food was even better. I am looking for... | 5.0 | Dear Russel, Thank you so much for this nice review and thank you for choosing us for your stay again in Trinidad. You are such a lovely guest and we are really looking forward to welcome you back next time. Best regards from the whole team. |
My stay in this hotel was spectacular, from day one of my arrival it was great, they received us very kindly, the best service was the food, everything was delicious 😋, the hotel was always clean, good location, I definitely recommend it and I would like to return soon | 5.0 | Dear geynnera, Thank you so much for this nice review. It was such a pleasure to welcome you. Looking forward to do it again. Best regards from Trinidad, Cuba. |
My experience there was wonderful, I loved de location and the service of all the workers, they are very professionals. I think is the best place in Trinidad to stay with the familiy. The personal of Reception was very friendly and kind, I loved it❤️ | 5.0 | Dear leacneta, Thank you so much for choosing us. You made our day with this review. It was nice to have welcomed you and we hope to see you again. Best regards. |
This is a beautiful place with amazing views from all the city. I received an excellent treatment by all the staff. I went to others hotels in the city but this was the best one. If you wanna have a great experience this is definitely the place I would recommend you. | 5.0 | Dear 726leydilaurap, Thank you so much for choosing us and for your time sharing your experience. It was a pleasure to asisst you and we would love to welcome you back. Thanks a lot and best regards from Trinidad. |
I recently stayed at a hotel in Trinidad, Cuba that I absolutely loved. The hotel was well-maintained and had an inviting atmosphere. The rooms were spacious, clean, and comfortable, with all the amenities that I needed to make my stay enjoyable. | 5.0 | Dear 98marlonh, Thank you so much for choosing us abnd for your time for this review. We were glad to welcome you and we hope to do it again. Best regard from Trinidad, Cuba. |
Wonderful experience, perfect place to go with your family. The staff are very friendly and their restaurants are the best in Trinidad. I recommend this place a hundred % we spent a lovely vacation there. | 5.0 | Dear rjrmos10, thank you so much for your time and your review. We are really happy that you enjoyed your stay with us in this wonderful city. Best regards from the whole team from Mystique Trinidad. |
Very bad experienced ... Room not well cleaned. treatment very bad. furniture old and broken and the bed very sh....t I will never ever go back again to this place. Toilet very badly small. very no good | 1.0 | Sr. Millan, usted nunca ha estado en nuestro hotel. No esta en nuestros registros y cualquier persona que lea su comentario se puede dar cuenta de que así fue porque por mas subjetiva que se permita una opinión es un hecho objetivo que nuestros muebles no están rotos ni nuestros banos producen claustrofobia. Me hubiera... |
One of the best places to spend a pleasant time with family and friends in beautiful Trinidad. Excellent views of the city and always surrounded by a cozy atmosphere and a friendly and helpful staff. Beautiful pool. I would definitely repeat my stay. | 5.0 | Dear Sarah, Really nice to hear this words from you, it will be our pleasure to welcome you back. Best regards. |
The service at Mystique was amazing. From the moment we arrived they helped us make sure we were happy with our room. If anytime we needed taxis they helped us to arrange this. The waitresses and waiters were extremely kind and friendly going out of their way for you. The rooms were spacious beautiful and comfortable. ... | 5.0 | Dear Hanna, ☀️ Thank you so much for choosing us and for your time writing this review. The whole team will be very happy to hear this. We would love to welcome you back. Best regards. |
I want to leave this writing here because I have been very satisfied and happy with my visit to this hotel, I am Cuban, and every time I go to Cuba I take my family to hotels, but with the visit to this one we will no longer go to others, they and I fell in love with its views where you can completely delight yourself ... | 5.0 | Dear Jorge, Thank you so much for choosing us and for your time writing this review. You made our day 💫 We would love to welcome you back in a near future. Best regards. |
We had an amazing experience at Mystique Trinidad. The room was spacious and very comfortable. The pool area was very pretty and relaxing. The location is perfect, as it is only a short walk from the beautiful centre of Trinidad. Above all, however, all the staff, without exception, was incredibly professional, attent... | 5.0 | Thank you so much for your time and your kind review. We are looking forward to welcome you back. Regards from Trinidad. |
I visited the amazing city of Trinidad, and had the privilege of staying at this location. Mystique was absolutely amazing, the hotel staff was the best I had ever experienced. If I could give this place 6 stars I would, the Mexican chef there was absolutely and food delicious! We will definitely stay here again if I g... | 5.0 | Thank you so much for this nice review. The whole team will be very happy to read it. We are looking forward to welcome you back. |
Ideally situated even at the top of a steep hill, good exercise though!! The biggest bed I have ever slept in, very pleasant rooms with balcony overlooking the pool area. Good selection of breakfast food, friendly staff, all I could have hoped for. Great stay for 2 nights. Trinidad is a must see, you won’t be disapp... | 5.0 | Thank you so much for this review 😍 you made our day 🫶🏼. We are looking forward to welcome you again. Best regards from Cuba. |
Visited the hotel as a full-family stay and the experience was very satisfying. The city of Trinidad is a jewel, even now during the crisis Cuba is experiencing with supplies and fuel. It's a must go. The La Popa Hotel is simply an oasis. Near Trinidad center but in the top of a hill the views are incredible, the mood ... | 4.0 | Thank you so much for your review. It was a pleasure to welcome you and we would love to do it again. Best regards from the whole team. |
I have visited more than 20 hotels in Cuba and I can assure you that it is the best service and the best food that can be found in Cuba! Congratulations to this very professional and sublime group!!! | 5.0 | Dear Jorge, you made our day 🧡. Thank you so much for this review. We truly appreciate your words. Best regards from Cuba. We hope to welcome you back. |
A beautiful hotel in a fabulous part of Cuba. Our room was very spacious with everything we needed and more. The hotel has a fabulous pool with a bar next to it. They served a very good breakfast. It was a short walk to many restaurants and bars , I would love to return here one day | 5.0 | Dear Alexandra, Thank you so much for this review and for choosing us. We are really happy to know that you enjoyed your experience with us. Best regards from the whole team. We would love to welcome you back. |
The hotel is regarded as the best hotel in Trinidad. This is an excellent hotel and the pool is a massive bonus. The check in was fast and all the staff were amazing. The room are spotless. I would certainly recommend this hotel to anyone wanting to stay in Trinidad. | 5.0 | Dear Kevin, Thank you for choosing us and Thank you so much for this review 🧡 you make our day!!! We hope to welcome you again. |
100% recommended. Me and my boyfriend stayed here for our vacation, it is an absolutely gorgeous hotel. The rooms are great, the staff is very friendly and helpful and the food is amazing. This hotel has a nice location. We enjoyed our stay here very much and can't wait to come back! | 5.0 | Dear Mel, Thank you so much for choosing us and for this nice review. We are really happy and we would love to welcome you back. Best regards from our team. |
We spent one day at the hotel using the pool and drinking Cava and one evening for dinner. The place is immaculate and in a beautiful setting. The staff very fantastic, very helpful, attentive and professional. We were well cared for. Fanny at the front desk was able to help us on many areas including finding key trans... | 5.0 | Dear Mitchell, Thank you so much for this review. You made our day. Looking forward to welcome you again. Regards from Fanny and the whole team. |
The minute you arrive this service is excellent. The attention that everyone is there for whatever you need. The restaurant at the hotel is amazing. Everyone of the staff are wonderful. Was here on two different vacation and stayed There over two weeks on both visits at this hotel. The housekeeping is amazing how they ... | 5.0 | Dear Johnny, Thank you so much for this wonderfull review, it is always a pleasure to welcome you. You are part of our family. Looking forward to see you soon. Hugs from the whole team. |
Last January I stayed with my wife for a few days and we both shared a beautiful stay. Excellent service, food and comfort, everything you could ask for in this tropical paradise. I'd like to go next time. | 5.0 | Dear braskinulloa, Thank you so much for your time sharing this review. We would love to welcome you back. Greetings from the whole team. |
Was a great stay, charm people and great view of the whole town. The hotel is placed on a quiet zone at outskirts of the city, in the afternoons you can enjoy of a delightful sunset. The place is nearly to the famous Disco Ayala, located in a natural cave | 5.0 | Thank you so much for this nice review. It was a pleasure to welcome you and we hope to welcome you again in a near future. Best regards. |
The hotel is very comfortable, cozy and wonderful. Its staff is excellent, all the workers attend you with a beautiful smile and are very attentive. I loved the room. But best of all are the spectacular views of the hotel and its magnificent terrace. | 5.0 | Thank you so much for this nice review. It was a pleasure to welcome you and we hope to welcome you again in a near future. Best regards. |
This hotel is a very beautiful place in Trinidad. I would recommend it without a doubt. There you can feel yourself like at home. The staff and the location is perfect! In the heart of the city, what a charm. The nicest of the people work there. I will definitely come back again with the whole family. | 5.0 | Thank you so much for this nice review. It was a pleasure to welcome you and we hope to welcome you again in a near future. Best regards. |
We stayed here for 3 nights Feb 2023. Its just a very short somewhat downhill walk into the heart of town but is an oasis of calm and tranqulity. We both though the website and online pics don't do justice to this hotel which is properly 5 star. The pool area is just lovely and our room looking out to the old town w... | 5.0 | Dear Andrew, Thanks for this lovely review. Really nice to hear your experience. Thank you for choosing us and for sharing it here. It was a pleasure to welcome you and we would love to see you again. Best regards from the whole team. |
I recently stayed at La Popa for 36 nights. When you stay somewhere that long you learn all that is good and bad about a hotel. There was very little bad and with a quick mention to the staff any concerns were immediately addressed. Now on to the good. I stayed in a Superior Deluxe room with a huge covered terrace ove... | 5.0 | Dear Russel, Thank you so much for taking your time writing this review. It was such a pleasure to meet you and to welcome you here with your family. Please receive a warm hug from the whole team. We are looking forward to see you again. Best regards, |
Beautiful property the lobby was espectacular the service was out of this world, the food was some of the best I tried in Cuba,the rooms where well decorated good mattress and sheets and all the necessary amenities for a comfortable stay. I don't think there is a better view of the city anywhere else. I wil definitely ... | 5.0 | Dear Leo, Thank you so much for taking your time writing this review sharing your experience. It was really nice to welcome you. Best regards from the whole hotel team. |
Was a beautiful hotel with a great view and the crew were really kind. The places are really clean. I Would like to come back next vacation. Its the perfect place to enjoy with friends and family. | 5.0 | Dear Hrdez, It was really nice to read your review. Thank you for taking your time writing your experience and for choosing us. We hope to welcome you again. |
One of the best hotels in Cuba, very friendly staff, fantastic Outlook, good food especially in the light of post Covid and the difficulty of sourcing produce etc ,would go back there again in a heart beat | 5.0 | Dear guest, Thank you so much for writing this review and for choosing us for your holidays. It was a pleasure to welcome you and we hope to welcome you back in a very near future. Best regards |
They were great and very soft along with the very white bed sheets and it's smell. I also experianced the great flavors of diferent Cuban dishes during my staying and found them very tasted and the Cuban cousine it's for me one of the most variety of cousines around the World. | 5.0 | Dear Nestor, Thank you so much for this wonderful review. We would love to welcome you back in a very near future. Thank you so much for choosing us. Best regards from the whole team. |
Some time ago I had the opportunity to visit this beautiful hotel, where I spent an incredible day with my friends. It is very comfortable and both the attention and what is offered has a very good quality. I recommend it 100 percent, you cannot leave Trinidad without seeing a sunset in this beautiful place. | 5.0 | Dear Olvaldo, Thank you so much for taking your time writing this nice review. We are really happy about it and we would love to welcome you in a near future. Best regards. |
This hotel is the best place to watch at the sunset in Trinidad. Room are spacious and staff is kind. Breakfast could be better but OK. the pool is nice to have during hot season. I do recommend it. Boiking over internet has good offers. We have been upgraded in a superior room with view ocer the city ! was great | 4.0 | Dear guest, Thank you for choosing us. We are looking forward to welcome you back. |
From arrival the attention was excellent and friendly, check-in was fast and the room had a very nice view. The staff was friendly and helpful and the food was very good. It was a vacation of total relaxation. | 5.0 | Dear Regina, Thank you so much for your time and for this review. You made our day!!! We hope to welcome you back. Best regards from the whole team. |
BEST HOTEL IN TOWN Without any doubt the best view in town !! The hotel is located on top of a hill with less than 10min walk from the city center, the staff is lovely and caring, the pool is awesome… Nothing much to add except that I fully recommend!! | 5.0 | Dear Mehdi, Thank you so much for your words. The whole staff will be really happy to hear this ❤️ Merry Xmas and Happy New Year. Hope to welcome you back. |
Staff is super caring, room is super comfortable, and the view is incredible ! If you are looking for a 5 stars experience, you are at the good location ! Relax in Trinidad and enjoy your Mystic trip ☺️ | 5.0 | Dear Meriem, Thank you so much for choosing us and for taking the time sharing this lovely review. You made our day!!! Hope to welcome you back. |
Ohhh my,, my stay at this enchanted place was so good .very good sun set..i really an truley enjoyed the food different flavours just combined in one.wish i could come back to this enchanted an wonderdul pñace again mystic trinidad👍👍👌👌👌till we meet again.. | 5.0 | Dear lily, Thank you so much for this review. We are really glad to know that you have enjoyed your stay with us. We are looking forward to welcome you back. Best regards from the whole team. |
I definitely recommend this place. Mystique Trinidad la popa royalton They were the best days I've had thas the service and warmth was the best. I would like to comming back with all my family. I love the sunset at this place! ❤️ | 5.0 | Dear Gaby, You make our day with this review. We are really happy to hear this. Thank you for your time and dor choosing us. We would love to welcome you with the whole family. Best regards from our team. |
Excellent service! Super clean The best customer service in the area Personal very qualified in all areas of the hotel The best view in Trinidad Peace and relaxing atmosphere that help you to be out of the daily stress I recommend a lot ! | 5.0 | Dear Sunildab, Thank you so much for your time. It was such a pleasure to greet you and we would love to welcome you again. Best regards from the whole team and thank you so much again. |
We traveled in Cuba for 6 nights and 7 days. Cuba is definitely worth visiting and please do not just stay in Havana. Havana is very good but Trinidad La Popa is another city to visit and stay in Hotel Mystique. Very good location on the hill and there is a club next door in caves also fun place. Hotel staff was very f... | 5.0 | Dear Mr. Harenp, Thank you really much for taking your time writing this review. We are all really happy to hear that you enjoyed your experience with us as well as Trinidad city. We would love to welcome you back. Thank you again for choosing us. Best regards. |
We were in Trinidad, and had not been made fully aware of the extent of the electricity issues that were going on there...as a consequence, we, for the sake of our own sanity, looked for a new hotel with back up power, and we found the perfect one with Mystique...The hotel and grounds are georgeous, and close (walking ... | 5.0 | Dear Trevor, Thank you so much for your words and for sharing this review. It was such a pleasure to assist you and we hope to welcome you again in a near future. Best regards from the whole team. |
we have traveled all over Cuba. definitely The best hotel we have stayed at. we had to stop one day and in the end it was 5😀. all perfect the rooms, the kitchen, the swimming pool, the cleanliness, the location but above all the professionalism and courtesy of all the staff. t experience | 5.0 | Dear Giorgio, Thank you so much for your review. It was such a pleasure to welcome you in our Hotel and we hope to welcome you again. Best regards from the whole team. |
I spent there a very hot afternoon, we used the pool and a friendly staff helped us with towels, lovey cocktail and very nice wine. The live music at the spectacular sunset was amazing , the trio of elderly man explained us about their instruments and the classic songs. We loved the afternoon and we decided to stay for... | 5.0 | Dear Giuseppe, Thank you so much for choosing us and for your lovely review. We are really happy to hear that. For the next time you come to Trinidad we hope to welcome you again. Best regards, |
This was one of a few hotel in my island That I actually felt so well treated. The staff cares so much for the well being of the clients. Is a quiet place where I spend a super time with friends and hope one day visiting again. | 5.0 | Dear Lectora, Thank you so much for this wonderfull review. You really make our day ☺️ We hope to welcome you in a very near future. Thank you again for your words. |
Undoubtedly, Mystical Trinidad La Popa by Royalton has been one of my favorite hotels in Cuba! It is a hotel with an excellent location at the top of the city, spotless and comfortable. Its suites invite you to rest and admire the surroundings, but what makes it such a good place to stay is the staff. Upon arrival, we ... | 5.0 | Dear George, Thank you so much for this beautiful review. It was a plasure to welcome you and we would love to receive you again in a very near future. Your lovely comments will be shared with the rest of the staff. Thank you again for your trust. Best regards from the whole team. |
I recommend this place to all travelers. A very high service and comfort in general, do not miss the opportunity to visit them, I guarantee an excellent stay. Congratulations to the entire group of workers. They make it even more welcoming | 5.0 | Dear Adrian, Thank you so much for making our day with your review. It was a pleasure to assist you and we are looking forward to welcome you again in a near future. Best regards. |
It was a pleasure staying at this property, which is 3 minutes walking from the central park. MYSTIQUE TRINIDAD LA POPA is a nice hotel with excellent food and service. They offer a personal support and the best treatment to all the customers. Breakfast is good and you can choose: international vegan or local cusine e... | 5.0 | Dear Renato, Thank you so much for your review. It was a pleasure to assist you and we would love to welcome you again in a very near future. Best regards from all our team. |
This is one of the best five-star hotels I have experienced in Cuba. The environment of the hotel is very beautiful and atmospheric, the supporting facilities in the room are very tall, and the perfume of Romeo and Juliet is unbelievable. All the staff in the hotel are very nice and of high quality. The unique locati... | 5.0 | Dear Yuny, Thank you so much for your review. It was a pleasure to assist you in our property. We will be more than glad to welcome you again in a very near future. Best regards, |
Beautiful and new hotel Staff is very kind and the service is excellent The restzurant and the food are very good too and the must is the swimming pool One comment : Some local people can join the swimming with paying the entrance and Swimming pool can be noisy on the week end | 5.0 | Dear Bicinicco, Thank you so much for your words. It means a lot for all the team to receive this kind of review. Regarding the swimming pool comment, we will check it and we will take some action. We are looking forward to welcome you again! |
We’ve spent our afternoon at the poolside of the hotel. We’re visiting 5 places in Cuba and after a hot morning visiting Trinidad we heard we could spent the afternoon here. Very nice hotel staff and a great pool and service! We’re already looking forward to our stay at Mystique casa Perla in Varadero in the last week ... | 5.0 | Dear guest, Thank you so much for this review. It was a pleasure to welcome you and we wish you a nice stay in Casa Perla. We hope to welcome you back as a guest for the next time! Best regards, |
We visited the hotel for a day by the pool (25usd/pers) to escape the heat between 11am and 5pm. The service included towel, wifi and 3 drinks with delicious cocktails. The service was amazing, and both food and drinks from the bar were delicious! If you are not staying at the hotel, you need to book in advance for res... | 5.0 | Dear Yves, Thank you so much for your review. We are really glad that you have enjoyed your experience with us. We will be very happy if we have the opportunity of welcoming you in a near future. Best Regards. |
A superb luxury hotel with a colonial theme and architecture. Very clean property, friendly staff, good breakfast options. Accessibility on foot difficult due to the steep inclined stairs leading to Trinidad centre, otherwise easy to access by car. | 5.0 | Dear Z3dg, Thank you so much for your review. We are really happy that you enjoyed your holidays with us. It was a pleasure to welcome you and we hope te welcome you again in a near future. Thanks again for choosing us, Best regards |
My family and I had a wonderful staying at this hotel. What we enjoyed the most was the pool were there was a quiet and peaceful atmosphere, the colorful flowers in the surroundings put us in a state of relaxation. Carlos the bartender made us amazing cocktails and was always very kind and professional. Our rooms were... | 5.0 | Dear Roxana, Thank you so much for your review. We are all really happy that you had a great experience with us. Thank you for choosing us for your holidays. We are looking forward to welcome you back. Best regards. |
We spent four wonderful days at this beautiful hotel. From the moment we arrived we had warm welcome and Fanny and Marciel at reception were extremely helpful in making sure we had amazing time thought out our stay, helping us in organising taxi transfers, trips and recommending local places to eat. We were really i... | 5.0 | Dear guest, Thank you so much for your review. We are all really happy that you had a great experience with us. Thank you for choosing us for your holidays. We are looking forward to welcome you back. Best regards. |
Really good hotel, rooms are clean, staff are always really helpful and friendly. Food really good as well. Can't say anything bad about it. If you come to relax you definitely should come here. Made some excursions and at the hotel they can inform you whatever you need. | 5.0 | Dese Carolien, Thank you so much for this review. It is much appreciated. We are looking forward to welcome you back. Best regards. |
Have just spent a lovely few days in this hotel, from the moment we arrived staff were so welcoming nothing was too much trouble. The hotel itself was very clean, rooms were comfortable and nicely decorated. The pool area was peaceful, a really nice place to relax. Thank you to all the staff, they have been so atte... | 5.0 | Dear Adele, thank you so much for your review. We are really happy about your experience with us. Looking forward to welcome you again. Best regards, |
When I was ask to go to Cuba for a 3 days visitation to meet our newest partner I wasn’t thrilled with the idea, oh man how far from reality I was, the hotel is amazing, the people is amazing, after the first day I was convinced that I never been in an hotel like this. Can’t wait to find an excuse to go back. | 5.0 | Dear Keven, thank you so much for your review. We are really happy about your experience with us. Looking forward to welcome you again. Best regards, |
The staff were amazing and the room was clean and exquisite. Really big swimming pool. Had a great and wonderful time I would highly recommend this hotel to my family and friends. If im back to Cuba it's defenitly at this hotel. Thank you to all the staff for making me feel like home. | 5.0 | Dear Karim, Thank you so much for your feedback. We are all really happy to know that you have enjoyed your holidays with us. We would love to welcome you back, Best regards from Cuba. |
I stayed in the hotel for one night. The hotel has a Nice arquitecture integraded in Trinidad. We also got really good advice about the city from Marcial from the reception. Hé delivered us very good service. I would recommended this Beautifull hotel. | 5.0 | Dear Diede, Thank you so much for sharing your review. It is really important for us. We are really happy that you have enjoyed your experience. We would love to welcome you again, |
Last month I went here on holiday for some time. I had an amazing time at the hotel. It was my first time ever in Cuba, and it was amazing. The hotel has wonderfull staff, who do everything for you. The rooms where so beautifull and clean. and I liked the swimming pool very much Overall it was one of my best holidays ... | 5.0 | Dear Steven, Thank you so much for your review. We are really happy to know that you have enjoyed your stay with us. We hope to welcome you back. Best regards. |
I went with my husband last week to Trinidad and we stay in the hotel. Since the very beginning the people at the hotel were very welcoming and receive us having so many great details. Everything in the hotel is amazing, beautiful and clean besides the location is perfect and close to everything. All the empolyees at t... | 5.0 | Dear Carola, We really appreciate your review. It was a pleasure to welcome you at the hotel. We are glad that you enjoyed with us. All the hotel team is looking forward to welcome you again! Once again, thank you por choosing us for your vacation. |
It is the best place to spend your vacations in Cuba because the location of the hotel, near the sea in the city of Trinidad with more than 500 years of foundation, the elegance of the hotel distinguishes, with the rooms you will stay very comfortable, the tranquility of the place . But you will find the best of many ... | 5.0 | Dear Karel, We really appreciate your review. All the hotel team is looking forward to welcome you again! Once again, thank you por choosing us for you family vacation. |
Perfect service. 完善的服务。 Nice room. 很棒的房间。 The location was quite good and the tranquility of the area made the stay more enjoyable. 位置相当不错，该地区的宁静使住宿更加愉快。 The best thing about the hotel is that the drinks I ordered were accurate. 酒店最棒的地方是我点的饮料精确无误。 10 个中有 9 个 | 5.0 | Dear Orizhoiliu, On behalf of the whole team, we are extremely grateful to you for sharing your opinion and making us known. We are really happy that you have enjoyed with us, that means that our greatest purpose has been fulfilled. We wish to welcome you back to our Hotel. Greetings from the entire Mystique Trinida... |
La Popa hotel lies on a high ridge overlooking the historic city of Trinidad, Cuba and the sea beyond. We visited it by chance in late May 2022, trying to find a good view. Impressed by its position and modern look, we ventured inside seeking refreshment. The reception area is most impressive and the staff immediately... | 5.0 | Dear Rupert, thank you very much for your comment, as always it is a pleasure for us to serve all the travelers who visit us and we hope you can stay with us and enjoy our services even more, our staff will gladly assist you. Thanks for your visit. |
Is a very good option for high standard tourism who prefers to enjoy a quiet vacation outside the city, but at the same time very close to it, it is only 5 minutes on foot from the Historic Center of Trinidad. Everything was perfect in the hotel: the room, the food, the environment and the service. Highly recommended | 5.0 | Dear guest, First of all, thank you for taking the time to share your experience with us. We are very pleased to know you had a nice stay in our resort since customer service is our main goal. We are committed to offering memorable experience vacations and we'll keep the hard in order to do so. Thanks again for your t... |
This place is fantastic! Large clean well appointed rooms located on a great beach! Kalak is a nice place to grab a bite….ask for chicken lime soup! The staff is incredibly attentive and go out of their way to assist you. Emilio, Alejandra, Oscar, Allen, Julia, Pato, Lorena, all so kind…highly recommend! | 5.0 | No Exist |
Another wonderful week at Ichell Beach Hotel. The staff are extremely friendly and helpful. The rooms were very clean and comfortable. Plenty of help on the beach with a shout out to Chapo. Karla at Kalak is so sweet. She really impressed us. Juan at the front desk always had a smile and a greeting. This wasn’t our fir... | 5.0 | No Exist |
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