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The bad news - there are only 34 rooms. The fantastic news - each and every one of them are lovely. This hotel will be a hard room to secure come summer time. To say this hotel is a gem is an understatement. The lobby is gorgeous with several different sitting/lounging rooms to read the morning paper, enjoy your co... | 5.0 | No Exist |
The facility was terrific - rooms, general offerings - all very nice. The PEOPLE added to the experience. They were professional, friendly, courteous and very focused on US. It was one of the best overall experiences we've ever had. I can't say enough about it - no complaints or concerns. | 5.0 | No Exist |
Hotel Walloon is really wonderful. It's a new building - opened this year. The hotel is so well-designed and decorated! We're very impressed. Our room is fabulous. We're in the third floor corner king room which has a lovely view of the lake and sunset. Marble bathroom with large glass walled shower - luxurious. Th... | 5.0 | No Exist |
Beautiful hotel on the most beautiful lake in northern Michigan. My wife and myself stayed two nights for a quick getaway. The staff was awesome, the hotel is beautiful and the view will be permanently instilled in your memory. I highly recommend Hotel Walloon. | 5.0 | No Exist |
My husband I stayed at the Hotel Walloon to celebrate our 40th anniversary in mid- September during the week. It was a wonderful experience. The hotel opened in May 2015, so everything is brand new. The view from our 3rd floor lakeside balcony was truly spectacular, overlooking Walloon Lake. The staff was very friendly... | 5.0 | No Exist |
I chose this facility from on line reviews and from several discussions with the staff in making my reservations. The geographic location seemed to fit well into our plans. Let me tell you, even if your geographic plans don't fit into this area, come and stay anyway. The hotel is a 10. The staff is a 10. The surrou... | 5.0 | No Exist |
Absolutely stunning boutique hotel on the shores of my favorite inland lake of Michigan in Hemingway country. Just as their bathroom products say: a modern take on traditional life. Every detail is expertly chosen with a nod to Michigan history and maritime style. If I could dream up and design the ultimate hotel ex... | 5.0 | No Exist |
We lived in this part of Michigan and travel back there frequently. We have not been able to find a good hotel with a view of a one of the beautiful lakes. There are quite a few ordinary (or awful) places but nothing that appeals to us. We want very high quality, modest size, excellent service, extraordinary cleanlines... | 5.0 | No Exist |
The property is beautiful and peaceful inside and out. Rooms are stunning and quiet. Staff friendly and beyond helpful. The bar is charming. If you’re looking for nightlife and action, this is not the place for you. This is a terrific spot for a romantic getaway. Well worth the cost. I cant wait to go back! | 5.0 | No Exist |
Great end of summer weekend. Hotel exceeded all of our expectations. We traveled with a group of 10. Rented a Pontoon boat and took a water ski lesson from Tommy's next door which was great. We had several meals at Barrel Back all of which were fantastic. The staff at the hotel were great and we enjoyed the lemona... | 5.0 | No Exist |
The hotel is absolutley beautiful and the service is exceptional. It truly is a five star resort. The rooms are beautiful and we had a small balcony over looking Walloon lake. The staff is so helpful and quick to greet us. We loved the coffee machine and the goodies put out during the day. We ended up eating breakfast ... | 5.0 | No Exist |
Had a wonderful anniversary stay at this new "boutique" hotel on the gorgeous shore of Walloon Lake in northern Michigan. First class accommodations, very attentive staff, serviceable fitness center, with individual patios or balconies over looking the waterfront. Adjacent Barrel Back restaurant and Walloon Lake Inn pr... | 5.0 | No Exist |
Hotel Walloon met beyond our expectations. We could tell by previous reviews and photos of the hotel and grounds that it would be a lovely place to stay. Of course, being it's new, it was so clean and fresh. We arrived and were met by some of the staff there who were so sweet. You felt like you were home! The o... | 5.0 | No Exist |
I had the honor of staying at Hotel Walloon on Walloon Lake in Northern Michigan for the last three days. The Hotel is exceptional in every way. It is a boutique hotel and very charming. I had a Lakeside suite which I would highly recommend. The accommodations were exceptional in every way. First of all, thi... | 5.0 | No Exist |
We took our one day off this summer and escaped to Walloon Lake and a stay at the Hotel Walloon. What can you say to describe perfection ? This Hotel was delightful and charming from the Valet to check-in. Ok, time to describe the goodies....Full bar, outdoor spa, cookies ( YUM ). Staff was over the top and we got to m... | 5.0 | No Exist |
I was lucky enough to stay at this amazing hotel last week. the staff is warm and welcoming, always willing to help. the view from room 36b is amazing and the sunsets on Walloon could take your breath away! the lobby bar and bartender were both excellent. The treats that are put out were delicious. The beach area was l... | 5.0 | No Exist |
High end hotel. The rooms are beautiful. The staff is friendly and goes overboard to accommodate guests. The hotel is perfectly situated in the village by two fabulous restaurants. Barrel Back - casual dining on the water. Walloon Lake Inn - Fine dining and great wine list. Live piano music! | 5.0 | No Exist |
We were fortunate to stay at Hotel Walloon last weekend for a family reunion. It is beautifully decorated with quaint cottage touches including a checkerboard in the roomy stairwell. Hotel has state of the art technologies which were fun to discover and even better to use. Queen cottage room seemed small at first, ... | 5.0 | No Exist |
My husband, 3 year old son and I spent 3 nights at Hotel Walloon. It is a peaceful hotel with a friendly, helpful staff. The little private beach was perfect for our son to play on. The hotel staff even stashed his beach toys for us so we didn't have to drag them around. The nearby restaurants are very good. We rente... | 5.0 | No Exist |
My husband and I stayed July 31-August 2, 2015, for an anniversary get-away. The hotel opened in May, so everything feels brand new and clean. The king-size room had tall ceilings, free wifi, a comfortable bed, and was spacious with a large bathroom, including heated floors. It was very quite and we never heard a so... | 5.0 | No Exist |
My husband and I stayed at the Hotel Walloon for three short nights, July 12, 13, & 14th 2015. Our room was fabulous along with a small patio. The staff went out of their way to make our time there memorable. We had several friends visit while we were there and the staff treated them as guest as well. Each morning ther... | 5.0 | No Exist |
Well appointed rooms, very friendly and courteous staff, great location. A staffer called a week ahead of our check-in to see if we needed anything prior to our arrival, which was a nice touch. Greeted us by name when we checked in. We had a lakeside 1st floor room, but only a sliver of a view of the lake (rooms fur... | 4.0 | No Exist |
I arrived here at the end of a very busy day....tired and hungry. The front desk greeted me with "Hello Miss Bryant, welcome!" Amazing already! I checked in and went to my room..... WOW!! I've stayed in a lot of nice places over the years but this is right at the top of the list for luxury, beauty, comfort, service... | 5.0 | No Exist |
I highly recommend this gem. It is beautifully decorated - both homey and elegant at the same time. It has a wonderful touchscreen expresso/latte machine 24/7. Staff are very attentive. Comfy beds, modern bathrooms and a huge TV screen. And it is on the most beautiful and cleanest lake in northern Michigan. | 5.0 | No Exist |
This is a new hotel on the Eastern shore of Walloon Lake. Reminds me of a European hotel with tons of charm and elegance. The rooms are good sized, clean, and well equipped. The TV was extra large with a full compliment of channels. Service is over the top nice, everyone goes out of their way to assist. Two nice r... | 5.0 | No Exist |
We had been to Northern Michigan before, but have never had as memorable of a stay as when we stayed at Hotel Walloon this summer. It is a very clean and traditional looking hotel on the outside with large balconies overlooking the scenic aqua blue Walloon Lake. The hotel is located next to the Barrel Back Restaurant, ... | 5.0 | No Exist |
As frequent travelers our family appreciates such great care provided to your guests. We enjoy seeing friendly smiles and sharing pleasant conversations. Thank you to your staff for providing such a wonderful and warming experience. A special thank you to Darrell, Billy, and Kadi for your warm hospitality!!! | 5.0 | No Exist |
Quiet night, clean room and common areas, small but cute and nice indoor pool with towels poolside, modern decor, friendly staff, good breakfast/indoor outdoor seating with fire and water features, easy check in and out on the app, close to downtown and Biltmore/15 minutes. | 5.0 | No Exist |
A big shoutout to Robin at the front desk. We arrived early in the morning for a wedding. We had asked Robin for the first available room and she said she would try her best. About a hour later She came and got my wife in the lobby and said she was able the upgrade us at no additional cost to get us in. This is custo... | 5.0 | No Exist |
Very nice hotel! It was clean, convenient and comfortable. Check-in was pretty quick. Front desk staff was very friendly. Be aware there is a fire station nearby and you definitely know when they are leaving the station. This is beyond the hotel’s control and did not effect our stay too much. We actually like... | 5.0 | No Exist |
Robin was working the desk when we checked out this morning and was AMAZING at giving me tips on things to do today. She was friendly and polite and gave great advice. I forgot to ask his name but the man working the breakfast on Oct. 26 was also phenomenal. He kept the area stocked and cleaned and did it with a smile... | 5.0 | No Exist |
My Mother and I were traveling back to Kentucky from Florida and really needed a break from driving. All hotels in a 100+ mile stretch were fully booked. We called Hampton Inn and Suites in the Biltmore Area of Asheville and reached Tim, keep in mind this is at midnight! He was so pleasant and chipper and very accommod... | 5.0 | No Exist |
Keydi did such a nice job in the breakfast room. There was plenty to choose from the breakfast buffet. It was a beautiful new hotel. Beautifully decorated. Close to many nice stores and restaurants. Beds were comfortable. They had a great bathroom. | 5.0 | No Exist |
Lovely Hampton Inn near the Biltmore Estate area. Beautiful and clean. Great lobby that offers a bar lounge. Modern rooms with welcoming decor. The bathroom had a great shower with new fluffy white towels. Relaxing and very comfortable stay! | 5.0 | No Exist |
The best experience with Darrell, Billy and KADI! All super helpful! They went out of their way to things that weren’t out that I needed ! The hotel rooms for spacious and very well updated ! food was delicious! So friendly and very helpful -definitely would recommend | 5.0 | No Exist |
The new addition of the bar area for evening social was great. The place is new and clean - please keep it that way. Very near local shopping and restuarants. I would stay in this hotel in the future. | 5.0 | No Exist |
Excellent place. Spotless. Staff very kind. Great complementary breakfast. A special thank to Darrell and Billy at the breakfast station. Hard workers, ready to help everyone and the best of it, they were welcoming us with a smile and a positive attitude making our day | 5.0 | No Exist |
Robin was great - very welcoming after our very long trip. She even upgraded us to a suite! The hotel was immaculate and well supplied. Breakfast was one of the best. Of course, we had more than enough room and actually enjoyed spreading out! | 5.0 | No Exist |
Our room was clean, quiet and comfortable. Robin and Paul were so friendly and Robin recommended several great restaurants! The breakfast bar had a lot of choices and the staff working the area were very nice and attentive. | 5.0 | No Exist |
Timberlynn, thank you for your professionalism, kindness and willingness to help me while I was visiting Asheville for the first time. You made my experience enjoyable and the recommendation you suggested for dinner and site seeing was amazing! Again thank you!! | 5.0 | No Exist |
The hotel was nice and clean and it gives you a comfortable feeling with great view. Pillows was soft and fluffy. Bathroom was nice and clean. The bed was much relax and comfortable. Breakfast was great and they have great workers very nice and helpful. | 5.0 | No Exist |
The rooms were quiet, no disturbances, and breakfast was great. Overall it was a good experience I’d come again. Staff are helpful and kind. Everything is clean and neat when you arrive. I highly suggest this hotel. | 5.0 | No Exist |
All of the staff were amazing , especially Keydi in the kitchen and Dusty Miller taking care of the first floor. They were friendly, professional and made us feel right at home. The hotel was clean and comfortable…We will definitely recommend to our family, friends, and coworkers! Thank You!!! Respectfully , Michael ... | 5.0 | No Exist |
Wonderful experience. Very clean room and top notch customer care upon check in. Keys I was awesome in the morning for breakfast and couldn’t be more helpful. The area was immaculately clean and well stocked. I can’t say enough good about this very sweet young lady. Highly recommend this location! It’s my new “goto”! | 5.0 | No Exist |
Stayed here last night with my husband and infant. Staff was super helpful and accommodating. Room had everything I needed to make, store and clean bottles. So sad we couldn't stay longer, as this was just a stop on the way to our destination but I will definitely be back! 10/10 recommend if traveling with littles. | 5.0 | No Exist |
Keydi & Billy made our breakfast experience fantastic! They went out of their way to make sure we had everything we needed. They were very kind & accommodating. Great way to start our day before exploring he Asheville area. Makes me want to come back! | 5.0 | No Exist |
Great customer service good food nice environment food is always hot and ready very delicious and smells amazing great sit up she is very respectful and kind seating area clean and neat the tables | 5.0 | No Exist |
Got to love her she’s very nice and great A1 hospitality Keydi is wonderful. I would come again anytime need to be more people like her …… Keydi keep up the great work much respect to you. Everything was wonderful and staff was caring to our needs. | 5.0 | No Exist |
We had a very pleasant stay here. The room was clean and well appointed, the common areas were well kept, staff was friendly and the breakfast was delicious. Keydi was the breakfast attendant and did a great job and was so welcoming and warm, we appreciate her. Would recommend and would book again. | 5.0 | No Exist |
Stayed overnight on our way to Tennessee, staff were friendly and helpful. Room was clean and beds comfortable. It was nice to have the convenience of breakfast in the morning. Easy access off the highway. They are pet friendly as well. Liked it so much we booked it for our return home . | 4.0 | No Exist |
This is a quite comforable place to sleep (I got nine hours in on one night, and almost that on another--that is a really good bed! We were on vacation, and so rest was a priority, and this place fit the bill well. The breakfast was quite good! The room was well--and comfortably--furnished. We really liked the couch ... | 5.0 | No Exist |
Clean, very well maintained, even the parking lot was very well cared for. Special shout out to Keydi who treated everyone like a welcome guest in her home and Robin who took the time to find just the right room for me. | 5.0 | No Exist |
Keydi was very helpful and polite. She needs a raise she was outstanding. The other employees were great too. Hotel was clean. Keydi took the time to make sure we were all good. I would recommend this hotel to anyone who is traveling here | 5.0 | No Exist |
The breakfast at this hotel was really good and the staff, especially Keydi, was friendly and efficient. Altogether our visit was great and I highly recommend this hotel. We will definitely stay here on our next trip to Asheville! It is clean and comfortable. | 5.0 | No Exist |
Nice location central to all of Asheville and very well appointed hotel. Room are large, updated and well kept. All staff including Keydi (especially) at breakfast was pleasant, welcoming and helpful. All was good. | 5.0 | No Exist |
We normally book an AirBnb whenever we do a family trip. This time was a nice surprise to our kids. They enjoyed the place and everyone was really nice especially the breakfast crew. Darrell was very friendly, Rhonda was very helpful & understanding especially when my 3yr old spilled his cup of juice, Keydi is attentiv... | 5.0 | No Exist |
Keydi who oversaw the breakfast provided excellent customer service. She is very friendly and pays attention to detail. She took great care of our needs. She went above and beyond to ensure we were satisfied with the breakfast. | 5.0 | No Exist |
The first room we were given had pee stains on the mattress cover. When we pulled the mattress cover off, the mattress also had pee stains and the room smelled. We were given a second room which was better but we all were allergic to something in the room. | 2.0 | No Exist |
Free breakfast was great. Loved the waffles. Room was clean and fresh. We had a great time with our stay. The pillows were a little small, but it was not an issue. We would recommend it to anyone. Thank you. | 5.0 | No Exist |
This is a well kept Hilton Property. The staff are very friendly. The little bar is inviting. Daryl, Rhonda, and Billy did a great job at breakfast. Please add recycle bins downstairs. It was a great launching place for us to participate in a soccer tournament nearby. | 5.0 | No Exist |
Clean and spacious room. Great breakfast great hospitality from Rhonda and Darrell making breakfast go smoothly with a bunch of people here. The hotel is very beautiful and clean and good location. | 5.0 | No Exist |
Clean and spacious rooms. Rhonda and Darrel running the breakfast were wonderful and so attentive. Even 5 minutes before breakfast service stopped she was making sure everyone had what they needed to wanted. | 5.0 | No Exist |
Great breakfast. Very clean. Friendly service. Big, spacious room. Comfortable beds. Wonderful accommodations and everyone was so very nice. Definitely recommend this hotel to anyone & would most definitely stay here again | 5.0 | No Exist |
Hurricane Idalia upended our 2 week Southern road trip. Searching for a location to relocate from our originally planned upcoming nights in St. Augustine & Charleston which was both out of the hurricane path as well as allowing us to resume our planned itinerary post-hurricane, we decided on Asheville. The Hampton A... | 5.0 | No Exist |
Rooms were spacious and clean, and checking in was smooth. Breakfast had great variety each morning, and the attendants were always pleasant. Keydi in particular went out of her way to give a wonderful experience every morning. She even went out of her way to make sure my husband and I had eggs that accommodated our n... | 5.0 | No Exist |
It was really nice experience. Keydi was very helpful and friendly My daughter loved her as she gifted her coloring papers Overall great place to stay while visiting Asheville Thank you wonderful experience | 5.0 | No Exist |
This morning we were greeted by Keydi when we arrived for our breakfast and she was very sweet and helpful. The oatmeal I had was very good, and my husband enjoyed the muffins and danishes. Thank you. | 5.0 | No Exist |
The staff make this Hampton Inn special. Paul at the front desk was amazing. He is very professional and took great care of us.Thank you, Billy and Keydi for making our breakfast experience wonderful. | 5.0 | No Exist |
Excellent location, large suite, great service ! Kudos to Keydi in breakfast bar, many choices and she constantly checked on patrons to see if we needed anything. Also, I realized once I was home that I had left some items in the room and called immediately. I spoke to Josiah and he let me know they were found and will... | 5.0 | No Exist |
Great place! Excellent breakfast care and service from Keydi! Very convenient location to good restaurants down the road. Right close to the Blue Ridge Parkway for cool and scenic drive in this August heat. Just off interstate with easy access. | 5.0 | No Exist |
From the moment we arrived, we have been taken care of. The room was nice and clean, the bed is comfortable, the pillows are fluffy (small but fluffy), and the room temperature was perfect and adjustable. The complimentary breakfast was wonderful with something for everyone! The staff are phenomenal at making sure you ... | 5.0 | No Exist |
Breakfast was good Ronda was a great help. With getting our breakfast together ❤️. We look forward to tomorrow morning. The help staff was very nice older gentlemen help us out with direction to downtown and gave us a map. | 4.0 | No Exist |
The room was very great except for running out of body soap and tissues, but we were happy that we were able to get extra towels as well. The pool was also very enjoyable! The breakfast was very delicious, especially the waffles! Keydi and Billy were very helpful and polite at breakfast! They really made us feel welco... | 5.0 | No Exist |
Robin at the front desk is consistently amazing. I stay at this hotel every week for work and I am NEVER disappointed. The staff is friendly and pleasant. Robin goes out of her way to help us and remembers our special requests. This hotel is clean and has a great breakfast. | 5.0 | No Exist |
Key and Billy in the breakfast room were so nice and worked efficiently. Very helpful and hands on. The staff in general were thoughtful and always readily available to help us or answer any questions. The only improvement I can think of is that the hall on the 7th floor was frankly unbearably cold. Other than that we... | 5.0 | No Exist |
I completely enjoyed my stay at the Hampton Inn , Brevard Rd. The staff was very friendly and professional and check in was a breeze. Keydi did an awesome job serving in the lounge and was very helpful. I would recommend this hotel to anybody staying in the area for business or pleasure. | 5.0 | No Exist |
Check in was a breeze and the staff was very friendly and professional. Keydi did an awesome job serving in the lounge. I will definitely return to this Hampton Inn during future visits and events. I would recommend this hotel to anybody visiting the area! | 5.0 | No Exist |
Keydi is fantastic! The breakfast here is the best! I stay here weekly on my way to work. I work with kids in the woods and camp, so having a comfortable bed and warm breakfast are incredibly important to me! | 5.0 | No Exist |
Super nice location and great staff. The breakfast area was spotless and very well stocked. Waffles, eggs, potatoes and sausage links. Keydi was absolutely fantastic. She greeted everyone and I even received a long stem rose. Such a nice way to start my morning. Thanks Hampton Inn! | 5.0 | No Exist |
The staff was extremely friendly and helpful. Keydi and Billy were so nice and attentive at breakfast. Great job! Great location when traveling through the area. Right off the highway. The hotel is well maintained! Nice experience all around. | 5.0 | No Exist |
Great location right off interstate and close to the oulet mall for shopping. Only 20 min drive to Biltmore Estate. Greeted with smiles from all staff. The hot breakfast was great, especially Keydi. What a gem she is! | 5.0 | No Exist |
Great stay, no complaints! Room was clean and comfortable, breakfast was good - plenty of options and Keydi was on top of everything (taking plates, cleaning tables, refills food, etc.). we played cards in the lobby each night and the front desk staff were also super friendly helping us out with paper to keep score an... | 5.0 | No Exist |
Rooms are clean and modern. Keydi in the breakfast area was so welcoming, friendly, and accommodating. Front desk staff wasn’t really tho. But everything is going as expected so it’s been great so far. Hotel is close to biltmore and not too far of a ride to downtown so it is a good location too. Breakfast was ok. I’ve ... | 4.0 | No Exist |
It was a good time it was quiet and the room was very clean and the staff was very friendly ❤️the food excellent and yummy the elevator was fast the Wi-Fi was great and fast so it was a nice place to go to. | 5.0 | No Exist |
keydi was so sweet!! she offered to take our 5 plates away after breakfast and that’s a lot of plates!! and she was really good at making waffles. house keeping was so awesome i came home from a long day and my bed was clean and made the beds were so comfy and i slept so well last night i would definitely come back and... | 5.0 | No Exist |
The amenities were great. Rooms were modern and clean. Pool was indoors and nicely maintained. The hospitality area/ bar was very well appointed and the complimentary breakfast was very good! Billy and Keydi and Timberland (and the 8/3/23 nighttime bartender- didn’t remember his name) were personable and accommodating ... | 5.0 | Thank you so much for your fantastic review! We're thrilled you enjoyed our amenities and found our rooms modern and clean. It's great to know that you had a good time at our indoor pool and that you appreciated our well-appointed hospitality area and bar. Thank you for your kind words regarding our team; we take pride... |
Very nice and clean hotel and room. Friendly staff. Kea Kea did a great job with housekeeping. Billy and Keydi were very helpful and friendly. The breakfast was very nice. Great location. I would stay here again. | 5.0 | Thank you for your excellent review! We're delighted to hear that you had a pleasant stay at our hotel and enjoyed the cleanliness and comfort of your room. Our friendly staff, including Kea Kea, Billy, and Keydi, are thrilled to have made a positive impression on you. It's fantastic to know that you found our breakfas... |
The hotel was nice but the service was subpar. Nobody was friendly and you feel like an inconvenience. The other guests were wonderful and I loved the dogs staying there. For the price, the staff could have at least faked it | 3.0 | Thank you for sharing your feedback with us. We're glad to hear that you found our hotel nice, and we appreciate your kind words about the other guests and their lovely dogs. However, we're truly sorry to hear that our service fell short of your expectations. Please know that providing exceptional customer service is ... |
Hotel was clean and well maintained. One of our beds needed a new mattress because both sides sunk to the middle, making it a rough night of sleep. Keydi prepared an exceptional breakfast, keeping everything fresh and hot. She was very kind and friendly. | 4.0 | Thank you for your feedback! We're pleased to hear that you found our hotel clean and well-maintained. However, we apologize for the inconvenience with the mattress. Your comfort is our priority, and we'll address this issue promptly. We're delighted that Keydi's exceptional breakfast and friendly service added to you... |
Nice and clean room and the entire hotel eas upkept well. The location was nice and all employees were friendly. Continental breakfast was good for adults and kids and Darrell was very helpful during the breakfast in the lobby area. | 5.0 | Thank you for your kind words! We're thrilled you enjoyed our nice and clean rooms and well-maintained hotel. Our friendly staff takes pride in providing excellent service, and we're glad you had a positive experience with Darrell during breakfast. We appreciate your feedback and look forward to welcoming you back for... |
I was pleasantly surprised at how clean and comfortable this Hampton Inn is! Our front desk reception was welcoming and friendly. Housekeeping (Jayda) did a fantastic job. Darrell & Billy downstairs at breakfast were delightful. Hilton can be very proud of this location!! | 5.0 | Thank you for your wonderful review! We're thrilled to have pleasantly surprised you with our clean and comfortable accommodations at Hampton Inn. Our team takes pride in providing a welcoming and friendly atmosphere for all our guests. Jayda, Darrell, and Billy are fantastic assets to our team, and they'll be delight... |
Very nice hotel. All the staff was very nice and helpful. Breakfast had lots of options and well prepared . Keydi and Billy were very helpful and courteous during our dining experience. Thank you. | 5.0 | Thank you for your lovely feedback! We're thrilled you had a pleasant stay at our hotel and enjoyed the service provided by our friendly and helpful staff. It's wonderful to hear that you liked the variety of breakfast options, and we're glad that Keydi and Billy made your dining experience even more enjoyable with th... |
Great, quiet stay. Good location outside of downtown Asheville, right next to Asheville Outlet Mall for shopping. No sidewalks to really stroll around the hotel but top floor gave great mountain views. Eateries up the road like Stone Ridge were affordable & good.Breakfast attendants super! 4 stars b/c bathroom wasn’t s... | 4.0 | Thank you for sharing your experience with us! We're delighted to hear that you had a great and quiet stay at our hotel. It's excellent to know that our location outside of downtown Asheville and near the Asheville Outlet Mall worked well for you, providing easy access to shopping and eateries like Stone Ridge. We're ... |
Perfect for a night stay with a family and our dog. The room was clean and comfortable. The breakfast selection was good too! Billy was the best as an attendant in the breakfast area, he really does a great job! | 5.0 | Thank you for your wonderful review! We're thrilled that our hotel, including your dog, was perfect for your family's night stay. We take pride in providing clean and comfortable rooms, and we're delighted you found our breakfast selection to your liking. Billy is a valuable team member, and we'll ensure he receives ... |
We tend to stay at Hamptons when we can. This one disappointed us a bit. The breakfast attendants, Keyci and Billy, were great--super friendly, polite and helpful--and they were apologetic that they were out of some of the usual Hampton items for 2 of our 3 breakfasts there: no bananas, no yogurt, no "adult" cereal. Th... | 3.0 | Thank you for taking the time to share your feedback with us. As loyal guests, we truly value your opinion and are disappointed that your recent stay did not meet your expectations. We apologize for the inconvenience you experienced with the breakfast offerings during your visit. Our team aims to provide a delightful ... |
We stayed at the Hampton Inn Suites Biltmore Area, 835 Brevard Rd. Asheville, NC. Service was great and a shout out to Darrell who was looking after the morning breakfast. His service and dedication was amazing! You are lucky to have an employee like this. Thank you! | 5.0 | Thank you for your kind review! We're thrilled you had a great stay at our hotel! Darrell is a true asset to our team, and we're glad you noticed his exceptional service and dedication during the morning breakfast. We'll make sure to pass on your appreciation to him. Your compliments mean a lot to us, and we're gratef... |
Very friendly staff, clean modern rooms and delicious breakfast. Convenient to the Biltmore estate entrance and local restaurants and shopping. Single-A baseball stadium for even more fun in this area! | 5.0 | Thank you for your fantastic feedback! We're delighted to hear that you had a great experience during your stay with us. Our friendly staff takes pride in providing excellent service, and we're glad you found our rooms clean and modern. It's fantastic that you enjoyed our delicious breakfast and found our location co... |
We thoroughly enjoyed our stay. Keydi was wonderful every morning during breafast! She offered excellent service and a smiling face to all. The hotel was very clean and centrally located to many restaurants and shopping opportunities. | 5.0 | Thank you for your delightful review! We're thrilled to hear that you thoroughly enjoyed your stay with us. Keydi is a valued team member, and we're glad she provided excellent service with a smiling face during breakfast. We'll make sure she receives recognition for her efforts. It's wonderful that you found our hot... |
Great service by Keydi and Billy during breakfast! Would have loved some cranberries and nuts for my oatmeal. Loved the fresh fruit options and the variety increased as the week went on. Room was great, beds were comfortable! | 5.0 | Thank you for your feedback! We're thrilled to hear that you had a great experience during breakfast, thanks to Keydi and Billy's excellent service. We appreciate your suggestion for cranberries and nuts for oatmeal, and we'll certainly consider that for enhancing our breakfast offerings. It's lovely to know that yo... |
Keydi at the breakfast bar is amazing!!! The food was fresh and everything was clean. Keydi greeted me with a warm, friendly good morning. This was definitely the best breakfast experience I’ve ever had! | 5.0 | I'm so glad to hear that you had such a wonderful breakfast experience! It sounds like Keydi really went above and beyond to make you feel welcome and ensure that your food was fresh and delicious. That kind of customer service is truly invaluable, and I'm sure it made your day even better. Thanks for sharing your posi... |
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