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Is a wonderful attention ,I will be back to his hotel for the atention and location ,we come from Austell Georgia for business work and we have a nice clean rooms and nice view from the room and nice person the lady keydi thanks GOD bless your | 5.0 | Thank you for your lovely review! We're delighted to hear that you received wonderful attention during your stay at our hotel. We're thrilled that you found the location and the service provided by Keydi to your liking. Your kind words about the clean rooms and nice view are greatly appreciated. We're grateful for you... |
The room was spotless and the staff were very friendly and accommodating. I extended my stay and had some confusion over the room type when I was rebooking, but the desk supervisor fixed it for me without any extra charge. Breakfast was the best I’ve ever had in a hotel of this caliber, and the attendant Keydi, went ... | 5.0 | I'm really glad to hear that you had such a positive experience during your stay at the hotel. It's great to know that the room was spotless and that the staff were friendly and accommodating. I'm also happy to hear that the desk supervisor was able to help you out with your rebooking confusion without any extra charge... |
Keys was excellent. She was helpful and checked on every table. So pleasant and assisted with a smile! Very hard worker. Wish there were more like her. The facility was very clean and updated. Will stay here in future while traveling In This direction. Thank you | 5.0 | I'm thrilled to hear that Keys provided such excellent service during your stay at the facility. It sounds like she really went above and beyond to ensure that your experience was enjoyable. It's also great to know that you found the facility to be clean and updated - that's always an important factor when choosing a p... |
Very nice hotel, clean and comfortable. Rooms are spacious and quiet. Great location, close to shopping and grocery stores. Breakfast was great and Keydi was so nice and friendly! Will definitely stay here aain! | 5.0 | I'm so glad to hear that you enjoyed your stay at the hotel and found the rooms to be clean, comfortable, and spacious. It's great that you were able to take advantage of the hotel's convenient location near shopping and grocery stores, and that you enjoyed the breakfast. It sounds like Keydi provided excellent service... |
Hotel is very clean, water runs hot, air is cold, and the staff is friendly and helpful. Check in was fast and easy. Keydi is a pure delight at 5:30am when I went down for coffee. Bright smile and friendly conversation. She even had breakfast ready 10-15 minutes early. She’s a model for service industry employees! | 5.0 | I'm glad to hear that you had a great experience during your stay at the hotel. It's great that everything was clean and in good working order, and that the staff was friendly and helpful. I'm happy to hear that your check-in was fast and easy, and that Keydi provided excellent service during your stay. It sounds like ... |
Staff is friendly and helpful, especially Keydi in the dining area. Keydi exceeded expectations and went beyond the call of duty by clearing dirty plates off of tables and keeping the food restocked and fresh throughout the morning. The dining room was very clean! | 5.0 | I'm happy to hear that you had an enjoyable dining experience during your stay. It's wonderful that Keydi provided excellent service and went above and beyond to ensure that the dining area was clean and well-stocked with fresh food. It sounds like she is a great asset to the hotel staff, and I'm glad to hear that you ... |
Keydi was amazing she was so kind and helpful, at the breakfast line. She went above and beyond her duty and helped several customers when the orange juice machine broke. Also this character review is ridiculous I’m trying to do something nice but it is near impossible with this character limit. | 5.0 | I'm glad to hear that Keydi provided such amazing service during your breakfast. It's great to hear that she went above and beyond to help customers even when the orange juice machine broke. Thank you for taking the time to share your positive experience with us. I apologize for the character limit on the review, but I... |
The place was convenient and neat, with the features needed, and the people, especially, the gentleman at the reception, while checking in on 7-10-2023, and Keydi/Billy, were knowledgeable, courteous, friendly, and helpful. Will, definitely, recommend for stay, and will, definitely, go back. | 5.0 | Thank you for your fantastic feedback! We're thrilled to hear that you found our place convenient, neat, and well-equipped with the necessary features. Our team takes pride in providing exceptional service, and we're delighted to know that the gentleman at the reception and Keydi/Billy stood out with their knowledge, ... |
I got the survey card from Keydi/Billy. The hotel was nice! There was no hair conditioner in the bathrooms unfortunately. Food was simple choices and easy to get. It was very clean, and the staff was nice. The pool was cold however. I recommend this hotel to others! | 4.0 | Thank you for taking the time to provide your feedback! We're delighted you found our hotel pleasant and enjoyed the simple and convenient food choices. We apologize for the oversight regarding the hair conditioner in the bathrooms. We'll address this issue to ensure a more enjoyable experience for our guests in the fu... |
it was a good experience but i wish the bathrooms had conditioner. really helpful and accommodating staff. i liked the breakfast and thought the waffles were great! Also the first hotel that i have stayed at where the general bathroom had free feminine products in a basket and that was amazing. Thank you!! (got survey ... | 4.0 | Thank you for sharing your experience with us! We're delighted to hear that; overall, you had a good stay. We apologize for the inconvenience of not having conditioner in the bathrooms. Your feedback is valuable, and we'll be sure to address it. We're glad our staff was helpful during your stay. It's lovely to hear you... |
I dont usually write review but are experience was exceptional. Great staff. Wonderful front desk worker. Great breakfast. Keydi and Billy were both great taking care of everything at the breakfast buffet. Are room was amazing. Beautiful views of the mountains, great bed and pillows. Loved everything about the pl... | 5.0 | Thank you for your exceptional review! We're thrilled to hear you had a wonderful experience during your stay. The excellent staff, including the wonderful front desk worker, made your visit memorable. You enjoyed the great breakfast, with Keydi and Billy taking care of everything at the buffet. Your room is impressed,... |
Great hotel with a great breakfast. Those at check-in were not overly welcoming, but the bar and breakfast staff were super friendly, welcoming, and accommodating. Keydi and Billy were great at keeping breakfast items stocked and for being helpful. | 5.0 | Thank you for your feedback! We're pleased you had a great stay at our hotel and enjoyed our breakfast. We apologize for any shortcomings during the check-in process. We're glad the bar and breakfast staff made up for it with their super-friendly, welcoming, and accommodating service. Keydi and Billy are valued member... |
Excellent stay and staff! Clean and well maintained. Hospitality Industry is hard work and everyone here seemed pleasant. Keydi does an awesome job keeping up with a large breakfast crowd. She heard a utensil hit the floor and was out immediately with new utensils and replaced food as ignorant guest didn't think to put... | 5.0 | Thank you for your excellent review! We're thrilled to hear that you had a wonderful stay and that our staff made a positive impression on you. Our team takes pride in providing clean and well-maintained accommodations, and we're delighted that you found the hospitality industry staff pleasant during your stay. Keyd... |
We love Hampton Inn. Asheville did not disappoint! Billy and Keydi greeted us promptly at the coffee station. They were both cheery and polite. Billy again checked in with me and my son at the table to make sure we had what we needed. What a great stop on our way home | 5.0 | We're thrilled you loved your stay at Hampton Inn in Asheville! Billy and Keydi are outstanding team members, and we are delighted that they provided exceptional service during your breakfast. Hearing they were prompt, cheery, and polite throughout your visit is fantastic. We're glad that Billy checked in with you and ... |
The location was close to Biltmore, North Carolina Arboretum and convenient to travel to area waterfalls and Chimney Rock. Outlet mall is across the street. The included breakfast was great (oatmeal, fruit, cereal, waffles, yogurt, eggs, bacon or sausage, etc.). Billy and Keydi (breakfast) were extremely helpful and ... | 5.0 | No Exist |
Service like no other!! Billy and Keydi were exceptional during breakfast every single morning. Billy always went above and beyond to make sure we got everything we needed, even bringing items to our seats during restocking! Such a great experience 100% due to the attentiveness of the staff. Will definitely return to t... | 5.0 | No Exist |
Breakfast was the best. Keydi and Billy are so kind and attending. Rooms clean and very quite. Was able to see the July 4 fireworks from my window. The surrounding are has a lot of shopping and places to eat | 4.0 | No Exist |
Great stay durin July 4 holiday till July 7, 3023. Quiet on top for for 2 of us. Great beds- slept well- beautiful mountain view from room on southeast side of bldg. Great customer servc @ checkin. Easy parking at the site. Liked the location- 1.1 hrs to Great Smokey Park or 11 mins to downtown. Newer facility- nice fr... | 5.0 | No Exist |
Room was spacious! Family of 5 stayed in room 517. Fan in bath didn’t work but everything was nice. Complimentary bfast was great and the server Keydi was very polite and helpful. The pool is awesome as the whole family enjoyed. Enjoyed our stay! Would definitely recommend! | 5.0 | No Exist |
Great stay, clean and very friendly, Along with a great breakfast, lots of variety and Keyd (employee) was so friendly, ensuring all our needs were met. Love the outside sitting area, the beautiful fire place in lobby and eating area. | 5.0 | No Exist |
Great stay, all around. Super clean and wonderful, attentive staff. Beds are very comfortable and plenty of soft pillows. Breakfast did not disappoint with lots of options and very tasty. We will definitely stay here again. | 5.0 | No Exist |
Rooms are very nice. Beds, pillows and sheets were very comfortable. Free breakfast was really good. Darrell that worked in the breakfast area was very friendly, helpful, and genuinely took pride in the job he did. We lucked out with this hotel.! | 5.0 | No Exist |
My church stayed as a group after a visit to Dollywood. The hotel was prepared for us andhad our room keys ready. Keydi was a joy at breakfast! She helped the younger children prepare their breakfast and even picked up our plates before we could get up. | 5.0 | No Exist |
This was one of the best hotels I've been to with my family . The staff was amazing , the pool , gym was top notch . My kids loved the waffles they have , there's a lot of options at breakfast , keydi was great , she has a beautiful smile and is so attentive to details. | 5.0 | No Exist |
I loved my stay . The staff was friendly and the building was very clean. I loved the free continental breakfast. I also enjoyed the fireplace in the lobby. It was very inviting. I will definitely be coming again. | 5.0 | No Exist |
Very nice Hampton Inn. Room was awesome with a separate bar area and a small sink. Large desk with comfortable chair and a couch to lounge on as well. There was some street noise but not too bad. Breakfast was great too and Keydi who worked in the breakfast area was so friendly and helpful. | 5.0 | No Exist |
Our stay was amazing! The whole hotel was very clean, and smelled fresh. The staff was attentive and very kind. They even had great suggestions on places to eat and things to do. The complimentary breakfast was delicious, and the coordinator was helpful and very nice. They even had a waffle bar! The kids loved making t... | 5.0 | No Exist |
We stayed here for one night on our way down the Blue Ridge Parkway to Great Smoky Mtn National Park. We are a family of 5 and hotel rooms get tricky. We reserved the 2 queen studio suite and it was a huge room with plenty of space! Bonus - they let us have a roll away so the kids all got their own separate place to sl... | 5.0 | No Exist |
This hotel was very clean and in a great location, close to the NC Arboretum. When we checked in on the evening of June 14, the front desk employee was very friendly, but I can’t say the same for the front desk employee the next morning. Aside from her, everything else was perfect. Jayda H. left us a perfectly-cleaned ... | 4.0 | No Exist |
My experience was awesome!! The people were so kind and very helpful. Though they only had throw size pillows on the bed. I would recommend this to friends and family!! The breakfast was also very very good. | 5.0 | No Exist |
This is a nice, newer hotel. Everything was as expected from a Hampton Inn. It was clean. The room spacious. The bed was comfortable. The breakfast good. The staff was friendly. The property is well maintained. I definitely stay there again. | 5.0 | No Exist |
Billie and Keyde were very helpful in the breakfast nook. The young woman at the front desk was very accommodating. The housekeepers also did a great job. The room was practically designed with enough space and was comfortable. | 5.0 | No Exist |
I love having the shower handles away from the shower head so you don’t get a cold blast when you turn them on. Very nice service at breakfast. Keydi was very friendly. This is a nice area to visit. | 5.0 | No Exist |
My stay at 835 Brevard Road, Asheville, NC 28806 was very spectacular. At breakfast, Mrs. Keydi attended us, she is a very attentive cervical person. My stay at 835 Brevard Road, Asheville, NC 28806 was very spectacular. At breakfast, Mrs. Keydi attended us. She is a very attentive cervical person. Any questions or con... | 5.0 | No Exist |
Hampton Inn never disappoints. We were told this was a five-year-old property, but it looked brand new, inside and out. So clean, well lit, and nicely decorated. The room was so spacious and comfortable. I love the extras, like pegs for hanging hangers and a night light in the bathroom. Our breakfast hostess Keydi was ... | 5.0 | No Exist |
Keydi was great, she was in the dining area at breakfast and just so pleasant and sweet. It's the best when hotel staff is lovely, really makes the stay. The whole stay was awesome and would recommend this hotel. | 5.0 | No Exist |
I have an EV so found this through a search of hotels with on-site chargers. Great room and very affordable. Breakfast in the morning was fantastic; special shout out to Keyali who was so attentive and friendly to everyone! | 5.0 | No Exist |
Love this hotel! Clean, modern, and friendly staff, can’t ask for more. The lobby has lots of seating and is very comfortable. Nice patio outdoors. Keydi is a gem, so welcoming and attentive in the morning at breakfast. You can’t go wrong staying here. | 5.0 | No Exist |
Everything was amazing!! Clean hotel! Would definitely recommend again!! Breakfast was amazing and Keydi was such a great worker at breakfast and kept things neat and tidy and full. Definitely a good representation of your hotel. | 5.0 | No Exist |
I am glad we chose this property in a quieter area of town. This hotel is out by the outlet mall and not near downtown or Biltmore Village so there is a lot less activity. The hotel was clean and had a lot of free parking. Near a grocery store with a starbucks in it and near the outlet mall should you need anything. | 4.0 | No Exist |
Very nice staff, check in was easy with their app. Room was amazing. Nice view of the mountains. Keydi was super helpful at the breakfast. Place was organized and clean as always. Elevators were very quick as we stayed on top floor | 5.0 | No Exist |
Beautiful hotel with very friendly helpful staff. Great location, updated rooms and bathrooms. Bar downstairs with drink and food for purchase. Great breakfast, Keydi does a fabulous job. I have already recommended this locations to others ! | 5.0 | No Exist |
Keydi was so kind and helpful in the dining room! She kept it clean and sparking and it was clear she took so much joy in her job! What a blessing! Hotel was comfortable, new shower was really cool! | 5.0 | No Exist |
Service was very good and room was clean and comfortable. Hotel has a nice, relaxing vibe and friendly staff. Location is convenient to Biltmore and walking distance from few restaurants. Hotel allows dogs which was very helpful to us. Will come back. | 5.0 | No Exist |
Very comfortable, clean room and facilities! The pool was the perfect temperature. The breakfast options were ample and delicious! Keyra was exceptionally helpful! We would definitely bring our family back | 5.0 | No Exist |
Very clean rooms and common areas pleiple cleaning at all times to be sure you are safe and sanitary and the staff was one of the nicest we have had in along time. Keydi and the breakfast staff were the best. As the desk and anyone else we came in contact with at this hotel. | 5.0 | No Exist |
Had an awesome experience at the Hampton Inn and suites in the Biltmore area. The staff was super nice, rooms nice and clean and the lady at breakfast Keydi was absolutely awesome. She was constantly checking on us making sure everything was ready making sure we had everything we needed for breakfast. Super nice lady v... | 5.0 | No Exist |
Keydi rocks! She will take care of you, especially during breakfast :) The room was very clean and everyone was welcoming and nice!! Would definitely stay here again. It's safe, comfortable, and you can't go wrong with a heated pool. | 5.0 | No Exist |
Keydi served an amazing breakfast and was very kind and hospitable. The hotel was immaculately clean and all the staff friendly. I would recommend this hotel to anyone traveling for any reason to Asheville | 5.0 | No Exist |
Hotel staff were amazing! Super friendly and helpful. Kendra in the breakfast area was above and beyond. She was all smiles and a ray of sunshine in the mornings. We will definitely stay here again!!! | 5.0 | No Exist |
We came in late the night before and the gentleman working the desk was very pleasant and could tell we were tired from driving. He offered us water and quicly got us our room. The next morning, Keydi in the breakfast area, was very helpful and friendly! Thank you for brightening my morning and starting my day off smil... | 5.0 | No Exist |
Nice room, very clean and the lady working in the breakfast area, Keydi, was incredibly nice and helpful. She offered to take our plates and trash once we finished eating and made sure the breakfast lines were moving effectively! | 5.0 | No Exist |
We had a great night. The room was clean and we enjoyed the TV. Breakfast was delicious. Keydi, who was working in the breakfast area, was super nice. She helped us clear our table and helped everyone figure out the breakfast appliances. | 5.0 | No Exist |
Everything was clean and in order. Everyone was friendly and tuned in to customer service. Especially notable was Keydi. She provided exceptional service in the breakfast room. She brought me a bottle of water—checked on me several times during my meal—and cleared away my paper trash at the end. Thank you Keydi! | 5.0 | No Exist |
My room is comfortable and clean. All the staff are very friendly. In the breakfast area the server there (Keydi?) was extremely service oriented, bringing water to the table, taking plates away as soon as we didn’t need them, etc.. | 5.0 | No Exist |
Keydi was everything you want in hospitality! Not only was she attentive, she was very friendly and welcoming! When possible, she engaged with quests in a cheerful manner. Kedyi made sure the breakfast area was well stocked and clean at all times. | 5.0 | No Exist |
We recently stayed at the hotel and the room and staff were first rate. About 3 weeks after our stay my sife realized she had left her glasses at the hotel. We contacted the hotel and spoke with Robyn. She was polite, understanding and diligent. Somehow she found the glasses and made arrangements to return them to ... | 5.0 | No Exist |
Decent decor, comfortable bedroom, friendly, helpful front desk & an excellent HEALTHY breakfast. It is a great way to start the day, especially with cheerful bubbly Keydi ably picking up and managing the breakfast bar. A good stopover en route up North! Close enough to good food, downtown, the Arboretum and the Biltm... | 5.0 | No Exist |
Nice and clean hotel with friendly staff. The breakfast attendant, Keydi was very helpful and sweet. She went above and beyond and helped guests make waffles, carry their food and hot coffee to their table. It felt like we had our own personal server, it was very nice and unexpected! | 5.0 | No Exist |
Incredibly clean and comfortable hotel. Great location and top notch service. In fact, Keydi made this stay worthwhile. She welcomed us in the morning for breakfast and made sure we had everything we needed. Truly one of the hardest working and most pleasant people I’ve experienced in the service industry. Her warm and... | 5.0 | No Exist |
Accommodations excellent and Keydi served a great breakfast wide variety of choices for everyone Keydi was very friendly and helpful Rooms very clean and beds are comfortable. Would recommend this hotel to everyone. | 5.0 | No Exist |
We had a wonderful stay before the Smoky Mountain Relay, traveling with a team of 9 folks. Rooms were great. A shout out to Keydi, who was was an amazing host. She helped us with our water bottles and food and had such a warm smile. We will certainly be back next year. Thank you! | 5.0 | No Exist |
My room was clean and comfortable. The host (Keydi) in the breakfast area was a pleasure to be around. Everything was fully stocked and she was always helpful and delightful. I look forward to my next stay. | 5.0 | No Exist |
Besides the great location and comfortable beds, this Hampton Inn had the absolute BEST breakfast hostess I’ve ever encountered! As a former flight attendant, I’ve stayed in many hotels, but Keydi’s hospitality exceeded any I’ve ever experienced. She kept the tables wiped down after her guests finished their meal, kept... | 5.0 | No Exist |
Nice, clean and comfortable. The lobby bar is a nice touch as well. The staff is super friendly and very helpful. Okay, here's another sentence because the review has to be two hundred characters minimum. | 4.0 | No Exist |
Keydi made us feel so good at Breakfast she is great needs to be cloned. Room was really clean no odors Fresh room.In a survey you don't need to make a person to have 200 words to leave a comment but other than all is good | 5.0 | No Exist |
Keydi was so sweet and helpful during breakfast. She made sure everyone had everything they needed or wanted. The group that I was with absolutely adored her. She is so sweet and thoughtful. I absolutely love her!! | 5.0 | No Exist |
Came for the weekend. Saturday morning breakfast, Keyd was awesome!! So courteous, helpful, and friendly! :) Ready, willing and able to fill specific requests or clear used plates with a smile on her face! | 5.0 | No Exist |
The room was clean and comfortable. Check in was smooth and efficient. Didn’t use the fitness center due to time but it had good options. Breakfast was just the right start to the day thanks to Keyd! Would stay again! | 5.0 | No Exist |
Awesome staff at Hampton Inn took great care of us especially Keydi who pampered us at breakfast. Everyone at the hotel was pleasant and eager to help with anything. The entire facility was very clean. Thank you | 5.0 | No Exist |
Breakfast was excellent, and the rooms were spotless. The entire staff from Caroline at the desk to Keydi and Darrel at the food Service; the level of friendly customer focus could not have been better. We were greeted every morning by Keydi as an old friend and she and Darrel went out of their way to insure we were no... | 5.0 | No Exist |
I travel for work and stay at this hotel typically once a week. Every time I am there it is a fabulous experience. The rooms are clean, the staff is always friendly and accommodating, the breakfast is perfect and the location is phenomenal. Robin at the front desk makes my stay even better because of her desire to help... | 5.0 | No Exist |
Room was comfy and super clean. Our kids loved the pool! Staff was very kind and breakfast was amazing. Keydi gave us bottles of water, brains and coloring pages for the kids. This is the 2nd time we've stayed here and we definitely will again if we are in the area. | 5.0 | No Exist |
I would recommend this hotel any time you are in the area. Keydi at breakfast will start your day right with her beautiful smile and friendly service. She went above and beyond to make sure we had everything we needed. Robin at the front desk was super friendly and helpful too. She gave great restaurant recommendat... | 5.0 | No Exist |
Hotel was great, centrally located and we had a beautiful room. The bed and pillows were comfortable with plenty of outlets for my electronics. Loved the lotion, shower gel, and shampoo pumps, which was so convenient. Friendly staff at checkin. Keydi did a great job at breakfast and there was a great variety of food. | 5.0 | No Exist |
The breakfast spread was amazing. Keydi, working the breakfast that morning, was attentive and kind. She kept the food hot, stocked, and even offered to take our plates. It was all above and beyond!! The hotel was clean and beds were very comfortable. | 5.0 | No Exist |
First off- they called a few days before our stay to see if anything needed before outstay. Wow- great service. Next- this was a clean Hampton Inn and right along the mountains. Great spot and conveniently near highway but not too close. Finally- breakfast was great and staff was helpful. | 5.0 | No Exist |
Staff were some of the friendliest, most helpful we’ve encountered. Standard Hampton rooms, newer and very clean. Close proximity to outlets. Nearby to Biltmore village. Indoor pool and nice little gym, even a peloton! | 5.0 | No Exist |
Keydi was very friendly, speaking to everyone who came into the breakfast area. She made us feel welcome. The food was delicious and well-stocked, as were the supplies- plates, silverware, napkins, cups. She was very concision of clearing plates for guests and making sure the area was clean and tidy. You have a gem in ... | 5.0 | No Exist |
Stayed 2 nights using points. Was able to check in early. Continental breakfast was better than average. Very updated and clean hotel. Convenient location across from outlets Only wish they had a hot tub. | 5.0 | No Exist |
Very nice good food nice beds and showers nice staff and people the girl in the picture in one of the best staff y’all should really promote her. she was very helpful she made sure I enjoyed my stay | 5.0 | No Exist |
Keydi I gave useful and helpful advice with a positive and optimistic attitude! This is the employee we all want! This is a very clean hotel with awesome employees. It is rare to have such engaging and helpful employees at any establishment, let alone a hotel! | 5.0 | No Exist |
The hotel is amazing! The bedroom really nice and clean. Beds very comfy. Awesome view of the mountains and spectacular sunrise. The free breakfast was delicious and well stocked. Keydi was so nice and helpful!! She made sure we had a good breakfast. Free airport shuttle is a big plus!! Definitely staying here again! | 5.0 | No Exist |
The breakfast was wonderful. Keydi was so friendly and helpful! She kept everything stocked, hot and ready to eat!!! There was plenty of variety each day and different options throughout the week. We will stay again. | 5.0 | margaretoZ6584AM, Thank you for your lovely review! We're delighted to hear that you enjoyed our breakfast and Keydi's friendly, helpful service. It's great to know that the variety and options during your stay met your expectations. We truly appreciate your kind words and look forward to welcoming you back to our hot... |
Really nice greeter at front desk (guy with Mohawk hair). Great breakfast with attendant Keydi. Was a bit disappointed that the pool was closed due to maintenance. Beds were comfy but I got bit by a spider it’s seems. | 4.0 | kristinaL2899AN, Thank you for sharing your experience with us! We're glad to hear that our front desk greeter and Keydi's attentive service during breakfast contributed to your enjoyable stay. We apologize for any inconvenience caused by the pool closure and the spider incident. Your feedback is important to us, and ... |
Keydi was very amazing this morning very attentive to details . Self oriented. Area was super clean keydi asked how our breakfast was she was always cleaning. Hotel has super clean. I love this hotel personal was always friend. | 5.0 | 362titusb, Thank you for your fantastic review! We're thrilled to hear that Keydi's attention to detail and dedication to maintaining a clean breakfast area made a positive impression on you. It's great to know that our super clean hotel and friendly staff contributed to your enjoyable stay. We appreciate your kind wo... |
Great hotel with great staff. | 5.0 | darylr2023, Thank you for your kind feedback! We're delighted to hear that our great hotel and staff contributed to your enjoyable stay. We appreciate your support and look forward to welcoming you back in the future! Best Wishes, Cassie P - GM |
Robin at the front desk was extremely helpful period she answered all of our questions gave us good advice what a great employee. The room was pleasant. The gal in breakfast area was verge pleasant and welcoming. Good selection if food | 5.0 | 260brendaj, Thank you for your wonderful review! We're thrilled to hear that Robin's helpfulness and valuable advice made a positive impact on your stay. It's great to know that you found our rooms pleasant, and our breakfast staff welcoming with a good selection of food. We appreciate your kind words and look forward... |
My college-aged daughter and I stayed at this location for a second time recently. It’s close proximity to downtown Asheville, Black Mountain and BRP entrances make it a convenient and affordable stay. The staff has been friendly, efficient and helpful both times. | 5.0 | Adkeif3, Thank you for choosing our hotel for your stay and sharing your positive experience! We're delighted to hear that our convenient location near downtown Asheville, Black Mountain, and Blue Ridge Parkway entrances contributed to your enjoyable visit. It's great to know that our friendly, efficient, and helpful ... |
Keydi is the best she waited us and the food was delicious best stay ever hotel was super clean and staff was very friendly I will come back to this hotel we loved it My kids loved the pool and the gym was amazing | 5.0 | 345maricelao, Thank you for your fantastic review! We're thrilled to hear that Keydi's exceptional service and the delicious food contributed to your best stay ever. It's great to know that our super clean hotel, friendly staff, pool, and gym made a positive impact on your visit. We appreciate your kind words and look... |
Hotel was very nice. Good staff,,Rooms were very clean , Wife did not care for the cheap toilet paper . No hair conditioner in bathroom, but all in all a good Hampton. Keydi in the breakfast area was super trendy to ever wish one had. Thank you Keydi!!! Breakfast was very good | 5.0 | geot750, Thank you for your valuable feedback! We're pleased to hear that you enjoyed our clean rooms, good staff, and Keydi's excellent service in the breakfast area. We apologize for any inconvenience caused by the toilet paper and lack of hair conditioner. Your comments help us improve and better cater to our guest... |
Amazing hospitality and friendly service Keydi was so nice and kept the dining area clean. Next time I come to Asheville I will stay here. The room was also clean and spacious. All of the staff goes out of their way to ensure you have everything you need. | 5.0 | heydeem2020, Thank you for your fantastic review! We're thrilled to hear that Keydi's amazing hospitality and dedication to maintaining a clean dining area contributed to your enjoyable stay. It's great to know that our clean, spacious rooms and the outstanding efforts of our staff met your expectations. We truly appr... |
Keydi with breakfast buffet was especially nice. Really doing this survey for Keydi because of her sparkling personality. Breakfast area was clean. Lots of choices. Coffee was good. Excited to see the waffle station. Will come back again. | 5.0 | juliesE4972JY, Thank you for taking the time to share your positive experience! We're delighted that Keydi's sparkling personality and attentive service made a lasting impression on you. It's great to hear that our clean breakfast area, variety of choices, and coffee met your expectations. We appreciate your kind word... |
The absolute cleanest hotel I’ve ever stayed in. Quiet, small pool, nice fitness area, evening bar. Extremely clean! I can’t say this enough. Totally recommend. The staff is friendly and courteous. The beds are comfortable. It’s near the highway, but still very quiet. | 5.0 | MamaG1983, Thank you for your fantastic review! We're thrilled to hear that our hotel's cleanliness, quiet atmosphere, amenities, and friendly staff made such a positive impression on you. It's great to know that our comfortable beds and convenient location added to your enjoyable stay. We truly appreciate your recomm... |
We have stayed at a number of Hampton Inns in the last two weeks. This location has the best breakfast by far! The food they serve is higher quality. Real fruit sauces for their waffles, really good yogurts, roasted breakfast potatoes with onions and the best grilled sausages for breakfast! | 4.0 | shirleytU4259UF, Thank you for your wonderful feedback! We're delighted to hear that our breakfast stood out among the other Hampton Inns you've visited recently. We take pride in providing high-quality food options, and it's great to know that our fruit sauces, yogurts, breakfast potatoes, and grilled sausages made a... |
Clean awesome staff !Keydi at breakfast awesome!! Kudos to the staff! The bartender did not show up so the manager stepped in! Best Hampton ever! The front desk staff was great!! Every hotel should have this staff. Clean friendly great service! | 5.0 | maribethh2014, Thank you for your glowing review! We're thrilled to hear that our clean facilities and awesome staff, including Keydi at breakfast, contributed to your enjoyable stay. It's great to know that our team's adaptability and commitment to providing excellent service made a lasting impression. We appreciate ... |
Timberlynn is the best!! We were nervous about finding the right hotel for our stay. So glad we found this hotel. Timberlynn is so kind & this was the easiest check in at any hotel I’ve been to. Thank you for everything! We will absolutely be back. Give her a raise please :) | 5.0 | Dream06073504164, Thank you for your fantastic review! We're delighted to know that Timberlynn's kindness and efficient check-in process made your stay exceptional. We're thrilled that you found our hotel to be the right choice for your visit. Your kind words and recommendation mean a lot to us, and we'll be sure to s... |
It was not far from the Biltmore and if you are a shopper the outlet is directly across the street. The restaurants were limited, however Papa and Beer had amazing food the been dip was so good. Everyones customer service was awesome. | 5.0 | ccbyymc, Thank you for sharing your positive experience! We're glad that our convenient location near the Biltmore Estate and Asheville Outlets added to your enjoyment. It's wonderful to hear that you found amazing food at Papas and Beer, and that the customer service from everyone at the hotel was exceptional. We hop... |
The room was clean, roomy and up to date. The public and breakfast area was clean and well taken care of. The staff was friendly. There was a great selection for breakfast with many choices and lots of fresh fruits. | 5.0 | dw2532, Thank you for your wonderful feedback! We're thrilled to hear that our clean, spacious rooms and modern amenities met your expectations. We appreciate your recognition of our friendly staff and well-maintained public and breakfast areas. It's great to know that our breakfast selection, added to your enjoyable ... |
The hotel itself was beautiful and well designed. The facility is clean and well maintained. The breakfast was the best we ever had for a served yourself breakfast. The staff member Keydi was hustling to keep everything well stocked and was super friendly! She was a hard worker for sure! Gym and pool were both very nic... | 5.0 | Odyssey18404574072, Thank you for your fantastic review! We're thrilled to know that our beautiful design, cleanliness, and well-maintained facility contributed to your enjoyable stay. We're delighted that you loved our breakfast and appreciated Keydi's dedication to keeping everything well-stocked and her friendly de... |
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