Datasets:
Cyleux
/
pairToJob

Dataset card Data Studio Files
xet
 Community
text
stringlengths
1.8k
39.4k
### Human: Agent: ['Jon S.', "I'm an infinite learner who is able to make the complex simple.", 'Advertising, Technology, Growth, and Automation Executive', 'Aki Technologies', '[{"company":"Aki Technologies","company_id":"aki-technologies","industry":"Marketing Services","location":null,"positions":[{"description":"","duration":"2015 - Present 6 years","duration_short":"6 years","end_date":"Present","start_date":"2015","subtitle":"Aki Technologies","title":"Co-Founder"},{"description":"","duration":"2018 2019 1 year","duration_short":"1 year","end_date":"2019","start_date":"2018","subtitle":"Aki Technologies","title":"Vice President Of Business Development"},{"description":"","duration":"2015 2018 3 years","duration_short":"3 years","end_date":"2018","start_date":"2015","subtitle":"Aki Technologies","title":"Vice President of Sales"}],"url":"https://www.linkedin.com/company/aki-technologies"},{"company":"Opera Mediaworks","company_id":"opera-mediaworks","location":null,"positions":[{"description":"","duration":"2014 2015 1 year","duration_short":"1 year","end_date":"2015","start_date":"2014","subtitle":"Opera Mediaworks","title":"Regional Vice President, Pacific Southwest Sales"},{"description":"","duration":"2011 2014 3 years","duration_short":"3 years","end_date":"2014","start_date":"2011","subtitle":"Opera Mediaworks","title":"Sales Director, West"}],"url":"https://www.linkedin.com/company/opera-mediaworks"},{"company":"Mobile Posse","company_id":"mobile-posse","location":"Greater Los Angeles Area","positions":[{"description":"","duration":"2010 2011 1 year","duration_short":"1 year","end_date":"2011","start_date":"2010","subtitle":"Mobile Posse","title":"Director, West Coast Advertising Sales"}],"url":"https://www.linkedin.com/company/mobile-posse"},{"company":"YourJobStop.com","company_id":null,"location":"Greater Los Angeles Area","positions":[{"description":"","duration":"2008 2010 2 years","duration_short":"2 years","end_date":"2010","start_date":"2008","subtitle":"YourJobStop.com","title":"Co-Founder & CEO"}],"url":""},{"company":"TripAdvisor Media Group - OneTime.com","company_id":null,"location":"Greater Los Angeles Area","positions":[{"description":"","duration":"2007 2008 1 year","duration_short":"1 year","end_date":"2008","start_date":"2007","subtitle":"TripAdvisor Media Group - OneTime.com","title":"Account Executive, Display Advertising"}],"url":""},{"company":"Konica Minolta","company_id":"konica-minolta-business-solutions-u-s-a--inc-","location":"Greater Denver Area","positions":[{"description":"","duration":"2005 2007 2 years","duration_short":"2 years","end_date":"2007","start_date":"2005","subtitle":"Konica Minolta","title":"Account Executive"}],"url":"https://www.linkedin.com/company/konica-minolta-business-solutions-u-s-a--inc-"}]', '["LinkedIn User “Jon worked diligently on my campaigns and always responded to questions in a timely manner. He was great to work with and was very upbeat and positive.”","Ben Uy “Jon is a great guy to work with! He\'s highly personable, with a strong attentiveness to the needs of his clients. Though he\'s not on the sales side anymore, I\'d gladly work with him again in the future if our professional paths crossed again.”"]'] User: ['Alexandra Ostrove', 'Strategic and operationally-minded marketing leader with a decade of experience growing digitally-based brands. Specializing in; cross-functional project management, leading go-live strategy across deliverables and departments , and team, workflow and systems management.', 'Director, Marketing', 'The Great. / Emily + Meritt', '[{"company":"The Great. / Emily + Meritt","company_id":"the-great-emilymeritt","industry":"Retail Apparel and Fashion","location":"Los Angeles, California, United States","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"The Great. / Emily + Meritt","title":"Marketing Director"}],"url":"https://www.linkedin.com/company/the-great-emilymeritt"},{"company":"Buck Mason","company_id":"buck-mason","location":"Los Angeles, California, United States","positions":[{"description":"","duration":"2020 2020 less than a year","duration_short":"less than a year","end_date":"2020","start_date":"2020","subtitle":"Buck Mason","title":"Interim Director, Brand Marketing"}],"url":"https://www.linkedin.com/company/buck-mason"},{"company":"Kiln","company_id":null,"location":"Los Angeles, California, United States","positions":[{"description":"","duration":"2019 2020 1 year","duration_short":"1 year","end_date":"2020","start_date":"2019","subtitle":"Kiln","title":"Director, Marketing"}],"url":""},{"company":"Marketing Consulting","company_id":"story-a-creative-digital-strategy-collective","location":null,"positions":[{"description":"","duration":"2018 2020 2 years","duration_short":"2 years","end_date":"2020","start_date":"2018","subtitle":"Marketing Consulting","title":"west&wild"},{"description":"","duration":"2019 2019 less than a year","duration_short":"less than a year","end_date":"2019","start_date":"2019","subtitle":"Brand Marketer & Creative Consultant","title":"Mohawk General Store"}],"url":"https://www.linkedin.com/company/story-a-creative-digital-strategy-collective"},{"company":"Tamara Mellon","company_id":"tamara-mellon-brand-uk-limited","location":"Los Angeles, California, United States","positions":[{"description":"","duration":"2016 2018 2 years","duration_short":"2 years","end_date":"2018","start_date":"2016","subtitle":"Tamara Mellon","title":"Director Of Brand Marketing"}],"url":"https://www.linkedin.com/company/tamara-mellon-brand-uk-limited"},{"company":"Marketing Consulting","company_id":"story-a-creative-digital-strategy-collective","location":null,"positions":[{"description":"","duration":"2016 2016 less than a year","duration_short":"less than a year","end_date":"2016","start_date":"2016","subtitle":"Marketing Consulting","title":"The Girls\' Lounge"},{"description":"","duration":"2015 2016 1 year","duration_short":"1 year","end_date":"2016","start_date":"2015","subtitle":"Brand Marketer & Creative Consultant","title":"Everviolet"},{"description":"","duration":"2014 2016 2 years","duration_short":"2 years","end_date":"2016","start_date":"2014","subtitle":"Brand Marketer & Creative Consultant","title":"Paper Chase Press"},{"description":"","duration":"2014 2016 2 years","duration_short":"2 years","end_date":"2016","start_date":"2014","subtitle":"Brand Marketer & Creative Consultant","title":"I Am That Girl"},{"description":"","duration":"2013 2016 3 years","duration_short":"3 years","end_date":"2016","start_date":"2013","subtitle":"Brand Marketer & Creative Consultant","title":"UTA Ventures"},{"description":"","duration":"2014 2015 1 year","duration_short":"1 year","end_date":"2015","start_date":"2014","subtitle":"Brand Marketer & Creative Consultant","title":"RE/DONE"},{"description":"","duration":"2014 2014 less than a year","duration_short":"less than a year","end_date":"2014","start_date":"2014","subtitle":"Brand Marketer & Creative Consultant","title":"Jenni Kayne"},{"description":"","duration":"2013 2014 1 year","duration_short":"1 year","end_date":"2014","start_date":"2013","subtitle":"Brand Marketer & Creative Consultant","title":"RYOT"},{"description":"","duration":"2013 2014 1 year","duration_short":"1 year","end_date":"2014","start_date":"2013","subtitle":"Brand Marketer & Creative Consultant","title":"Vitamin A Swim"}],"url":"https://www.linkedin.com/company/story-a-creative-digital-strategy-collective"},{"company":"BeachMint","company_id":"beachmint","location":"Santa Monica, CA","positions":[{"description":"","duration":"2012 2013 1 year","duration_short":"1 year","end_date":"2013","start_date":"2012","subtitle":"BeachMint","title":"Social Marketing Manager"}],"url":"https://www.linkedin.com/company/beachmint"},{"company":"Forever 21","company_id":"forever-21","location":null,"positions":[{"description":"","duration":"2010 2012 2 years","duration_short":"2 years","end_date":"2012","start_date":"2010","subtitle":"Forever 21","title":"Digital Marketing Supervisor"},{"description":"","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Forever 21","title":"Social Media Coordinator"}],"url":"https://www.linkedin.com/company/forever-21"},{"company":"United Nations Association","company_id":"united-nations-association","location":"Greater New York City Area","positions":[{"description":"","duration":"2005 2008 3 years","duration_short":"3 years","end_date":"2008","start_date":"2005","subtitle":"United Nations Association","title":"Intern"}],"url":"https://www.linkedin.com/company/united-nations-association"}]', '["Daniela Schmulevich “I learned a great deal working with Alex at I Am That Girl. She is not only a very skilled marketing strategist, but she also has an eye for creativity and design, which she brings to every project. Alex has an amazing heart and a passion for what she does. I was truly inspired by both Alex and the rest of the team at I Am That Girl!”","Peter R Taylor “Alexandra is a highly talented marketer who has amazing insight and intuition for developing and implementing customer engagement strategies. Her mastery and practical utilization of social media tools is impressive, She is very focused, energetic, extremely productive and a great communicator. It was a pleasure to have Alexandra on the team.”"]']### Assistant: The agent's job is to provide marketing consulting services. Today, the user is reaching out to the agent because they need assistance with cross-functional project management and leading go-live strategy for their digitally-based brand.
### Human: Agent: ['Lisa Wray', 'Managing the Kronos Manufacturing team of HCM consultants allows me to foster an environment that is open to new ideas and differing opinions, collaborate and negotiate to resolve issues that sets everyone up for success and developing/coaching my team members to be accountable to ourselves, our company and most of all to our customers . My leadership approach focuses on being a servant leader and guiding those on my team to reach their fullest potential.', 'Senior People Manager at UKG (Ultimate Kronos Group)', 'UKG (Ultimate Kronos Group)', '[{"company":"UKG (Ultimate Kronos Group)","company_id":"ukg","industry":"Software Development","location":null,"positions":[{"description":"","duration":"Jan 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Jan 2021","subtitle":"UKG (Ultimate Kronos Group)","title":"Senior People Manager"},{"description":"Manage a national team of rock star solution consultants that deliver high quality, engaging presentations to current and potential UKG customers. Partner with sales team to create a strategic and industry specific buying experience.","duration":"Aug 2020 Jan 2021 6 months","duration_short":"6 months","end_date":"Jan 2021","start_date":"Aug 2020","subtitle":"UKG (Ultimate Kronos Group)","title":"People Manager"}],"url":"https://www.linkedin.com/company/ukg"},{"company":"Kronos Incorporated","company_id":"kronos","location":null,"positions":[{"description":"Manage a national team of rock star solution consultants that deliver high quality, engaging presentations to current and potential Kronos customers. Partner with sales team to create a strategic and industry specific buying experience.","duration":"Jul 2017 Aug 2020 3 years 2 months","duration_short":"3 years 2 months","end_date":"Aug 2020","start_date":"Jul 2017","subtitle":"Kronos Incorporated","title":"People Manager - Kronos MFG HCM Solution Consultants"},{"description":"• Work in partnership with the Kronos sales team to provide industry specific manufacturing expertise and evaluate our customers workforce management needs.• Develop and deliver an innovative and exciting product demonstration for prospective and current customers. My areas of expertise include Human Resources, Payroll, Timekeeping, Absence Management, Benefit Management and Talent Management.• Offer support and strategy to the Kronos sales team and customers regarding product functionality and how to make the most out of your investment with Kronos.","duration":"Mar 2012 Aug 2020 8 years 6 months","duration_short":"8 years 6 months","end_date":"Aug 2020","start_date":"Mar 2012","subtitle":"Kronos","title":"Workforce Solution Consultant - Manufacturing"}],"url":"https://www.linkedin.com/company/kronos"},{"company":"The Miami Conservancy District","company_id":null,"location":"Dayton, Ohio Area","positions":[{"description":"• Administer all aspects of Human Resource activities including staffing, succession planning, compensation (including payroll), benefits, training, employee relations, workers compensation, regulatory compliance and recordkeeping.• Direct employee evaluation process on a bi-annual basis. Developed updated performance rating system based on staff input and company mission, vision and goals.• Interpret, implement and continue development of all human resource policies, handbooks and procedures.• Create training manuals for multiple departments and work with employees to implement updated processes and procedures. • Prepare and distribute employee communications which may include updates and newsletters.• Continuously monitor human resource regulations and take appropriate steps to assure organizational compliance.• Coordinate management of approximately 10,000 square foot administration building including, budgeting, repairs, and day-to-day operations.","duration":"Mar 2003 Mar 2012 9 years 1 month","duration_short":"9 years 1 month","end_date":"Mar 2012","start_date":"Mar 2003","subtitle":"The Miami Conservancy District","title":"Human Resource Administrator"}],"url":""},{"company":"ACG, Inc","company_id":null,"location":"Dayton, Ohio Area","positions":[{"description":"• Successfully implemented new clients on ABRA HRIS System including the following modules: Human Resource, Payroll, Attendance, Training Management, Recruiting Solution, Org Chart, Abra Alerts and Employee Self Service.• Assist with sales demonstrations for Abra and Unitime and strategically sold additional product modules to new and existing clients.• Unitime Time & Attendance implementations with automated time-clocks as well as computer-based time entry.• End-user training on all above-listed modules and Crystal Reports. Also created reports based on client specifications for new and existing client base.• Telephone technical support for Abra and Unitime Time and Attendance Software.• Data conversion into FoxPro based Abra Suite using Microsoft Visual Basic.• Organized and conducted quarterly Abra User’s Group Meeting.","duration":"Jul 2000 Mar 2003 2 years 9 months","duration_short":"2 years 9 months","end_date":"Mar 2003","start_date":"Jul 2000","subtitle":"ACG, Inc","title":"Software Consultant"}],"url":""}]', '["Jenny Lind- SHRM-CP, FPC, Lean Six Sigma, C-IAYT “I have had the privilege of working with Lisa for the past 9 years at Kronos/UKG. Lisa\'s organization, openness to learn, share and connect is key to her success and with her team. Lisa is passionate about seeing her team and peers grow and always available to give feedback, share ideas and recommend others for certain projects. You always know where Lisa stands and honest with her approach to change and how it impacts the team and organization.”","Bob Ciesko “Lisa is a very caring and dedicated professional who is a great problem solver. She will help you with your work solutions .”"]'] User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to manage a team of HCM consultants at UKG, and today the agent is reaching out to the user because they need to discuss potential collaboration opportunities in the field of electronics and optics.
### Human: Agent: ['Maitreyee Kulkarni', "Experienced Business Analyst with a demonstrated history of working in the automotive industry. Strong business development professional with a Master's degree focused in Information Technology Management from Oakland University School of Business Administration.", 'Business Analyst at Amazon Web Services (AWS)', 'Amazon Web Services (AWS)', '[{"company":"Amazon Web Services (AWS)","company_id":"amazon-aws","location":"Greater Seattle Area","positions":[{"description":"","duration":"Apr 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Apr 2021","subtitle":"Amazon Web Services (AWS)","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/amazon-aws"},{"company":"Ford Motor Company","company_id":"ford-motor-company","location":"","positions":[{"description":"","duration":"Dec 2019 Apr 2021 1 year 5 months","duration_short":"1 year 5 months","end_date":"Apr 2021","start_date":"Dec 2019","subtitle":"Ford Motor Company","title":"Business Data Analyst"}],"url":"https://www.linkedin.com/company/ford-motor-company"},{"company":"Petram Data","company_id":"petram-data","location":"Greater Detroit Area","positions":[{"description":"","duration":"Apr 2019 Dec 2019 9 months","duration_short":"9 months","end_date":"Dec 2019","start_date":"Apr 2019","subtitle":"Petram Data","title":"Data Analyst"}],"url":"https://www.linkedin.com/company/petram-data"},{"company":"Ford Motor Company","company_id":"ford-motor-company","location":"Greater Detroit Area","positions":[{"description":"","duration":"Oct 2016 Mar 2019 2 years 6 months","duration_short":"2 years 6 months","end_date":"Mar 2019","start_date":"Oct 2016","subtitle":"Ford Motor Company","title":"Operations Research Analyst"}],"url":"https://www.linkedin.com/company/ford-motor-company"},{"company":"BorgWarner Inc.","company_id":"borgwarner","location":"Auburn Hills","positions":[{"description":"","duration":"May 2016 Oct 2016 6 months","duration_short":"6 months","end_date":"Oct 2016","start_date":"May 2016","subtitle":"BorgWarner Inc.","title":"Business Systems Analyst"}],"url":"https://www.linkedin.com/company/borgwarner"},{"company":"Oakland University School of Business Administration","company_id":"oakland-university","location":"Rochester hills","positions":[{"description":"","duration":"Sep 2015 Mar 2016 7 months","duration_short":"7 months","end_date":"Mar 2016","start_date":"Sep 2015","subtitle":"Oakland University School of Business Administration","title":"Graduate Assistant"}],"url":"https://www.linkedin.com/company/oakland-university"},{"company":"ADWEB Software","company_id":"adweb-software","location":"Pune","positions":[{"description":"","duration":"Jan 2014 Oct 2014 10 months","duration_short":"10 months","end_date":"Oct 2014","start_date":"Jan 2014","subtitle":"ADWEB Software","title":"Graphic Web Specialist"}],"url":"https://www.linkedin.com/company/adweb-software"}]', '["“Maitreyee is a fast learner and a very talented problem solver. From our initial introduction to the swift implementation of the projects entrusted to her, Maitreyee was a pleasure to work with. She is knowledgeable, articulate, highly capable, adaptable, encouraging and supportive. Maitreyee loves taking on additional projects and expanding her knowledge/expertise. She has been an invaluable resource to our team. Highly recommend.”","“Maitreyee is an energetic, inquisitive, intelligent and hardworking person. I have worked with her on two separate projects and I am very impressed with her fearless ability to dive into new experiences and technologies, her persistent attention to detail and her infectious optimism.”"]'] User: ['Jennea Nguyen', 'A passionate email marketing manager with 7+ years of marketing experience. Driven and results-oriented!', 'Email Marketing Manager at Suited Connector', 'Suited Connector', '[{"company":"Suited Connector","company_id":"suitedconnector","industry":"Marketing and Advertising","location":"Englewood, Colorado, United States","positions":[{"description":"","duration":"Mar 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Suited Connector","title":"Email Marketing Manager"}],"url":"https://www.linkedin.com/company/suitedconnector"},{"company":"Popular Marketing","company_id":"popular-marketing-llc","location":"El Segundo, California, United States","positions":[{"description":"• Day to day operations for all email marketing campaigns from setup to execution - across all verticals and domains. • Working with different ESPs. • Managing email deployment calendar.• Email Data Management","duration":"Aug 2020 Mar 2021 8 months","duration_short":"8 months","end_date":"Mar 2021","start_date":"Aug 2020","subtitle":"Popular Marketing","title":"Email Marketing Manager"}],"url":"https://www.linkedin.com/company/popular-marketing-llc"},{"company":"Joog Media Group LLC","company_id":null,"location":"San Francisco Bay Area","positions":[{"description":"• Day to day operations for all email marketing campaigns setup and execution.• Ramping up / Warming Up Domains and IPs• Revenue growth of 106% within the first 5 months. • Analyzing results of deployed campaigns to maximize revenue through segmentation of user database.","duration":"2016 2020 4 years","duration_short":"4 years","end_date":"2020","start_date":"2016","subtitle":"Joog Media Group LLC","title":"Marketing Operations"}],"url":""},{"company":"Janene\'s Bridal Boutique, LLC","company_id":"janene-s-bridal-boutique-llc","location":"Alameda, California, United States","positions":[{"description":"• Maintaining brand presence across major social media platforms.• Creating and editing engaging content for social media posts.• Engaged in consistent interactions with past/potential clients and brands. • Planned social media giveaways and events.","duration":"2015 2020 5 years","duration_short":"5 years","end_date":"2020","start_date":"2015","subtitle":"Janene\'s Bridal Boutique, LLC","title":"Social Media Manager"}],"url":"https://www.linkedin.com/company/janene-s-bridal-boutique-llc"},{"company":"250Media LLC","company_id":"250media-llc","location":"San Francisco, California, United States","positions":[{"description":"• Management of online affiliate program. • Gather and organize information to plan advertising campaigns. • Supply and setup creative packages, links, and reporting to affiliates as needed.• Prepare marketing reports by collecting, analyzing, and summarizing sales data.","duration":"2014 2015 1 year","duration_short":"1 year","end_date":"2015","start_date":"2014","subtitle":"250Media LLC","title":"Marketing Coordinator"}],"url":"https://www.linkedin.com/company/250media-llc"}]', '["“During our time at Janene\'s Bridal Boutique, Jennea acted as the sole, fundamental driving force of all marketing and social media efforts. It was due to Jennea\'s diligence, tenacity, and proactive engagement that we saw a dramatic increased in traffic with all our social media platforms. Incredibly, Jennea built these social media pages from the ground-up, growing a dedicated community of followers with her engaging and informative content. Additionally, our collaborative efforts resulted in an increase in positive Yelp reviews, generating more interest in the business. I would highly recommend working with Jennea who exemplifies professionalism, care, and honest hard-work. ”","“While at Janene\'s Bridal Boutique Jennea and I worked together in many different capacities. Digital marketing is second nature to her. She has a knack for creative problem solving and exemplifies teamwork. Jennea\'s projects are impactful because she has a keen eye for what her target audience wants and needs. Jennea continuously exceeds client expectations and is always seeking new challenges. I have no doubt she will reach any goal she sets for herself!”"]']### Assistant: The agent's job is to analyze business data and develop strategies, and today the user is reaching out to the agent because they need assistance in optimizing their email marketing campaigns for better results.
### Human: Agent: ['Magan Le', "I'm a huge fan of crafting copy that’s human and relatable. Of not being a robot or machine. I crave the freedom to fail—because failing means I'm learning, trying, and testing new things.", 'Email Geek Storyteller', 'Litmus', '[{"company":"Litmus","company_id":"litmus-com","industry":"Software Development","location":"Remote","positions":[{"description":"Weaving together great content to tell engaging stories about email marketing and the Litmus app—from creating awareness to driving customer loyalty","duration":"Jul 2020 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Jul 2020","subtitle":"Litmus","title":"Content Marketing Manager"}],"url":"https://www.linkedin.com/company/litmus-com"}]', '["“Magan is truly an email expert; if it’s true about anyone it’s true about her. She’s the real deal! She will take the germ of your tactical ideas and deliver engaging, personalized, and fun (but relevant) email journeys. She also excels at delivering insights from performance stats that drive future tests and marketing tactics. I’d love to get the privilege of working with her again someday!”","“I consider Magan to be one of the top hires I\'ve made and even found her personally through LinkedIn. I appreciate Magan\'s high standards and how she doesn\'t settle for anything less. Magan applies a thoughtful, data-centric discipline to opportunities relating to process improvement, performance tracking and conversion optimization. I found her incredibly dependable and deeply invested in everything she does. Magan has definitely helped elevate email marketing, customer journey management and marketing automation for Invesco. I am very grateful to have had someone like her on my team. ”"]'] User: ['Mike Burke', 'Experienced Digital Marketing Manager with a demonstrated history of working in the internet industry. Skilled in Search Engine Optimization (SEO), Marketing Management, Customer Relationship Management (CRM), Event Management, and Web Design. Strong marketing professional with a BS focused in Telecommunications from University of Florida.', 'Director of Corporate Communications', 'HR Tech', '[{"company":"HR Tech","company_id":null,"location":"","positions":[{"description":"","duration":"2021 - Present less than a year","duration_short":"less than a year","end_date":"Present","start_date":"2021","subtitle":"HR Tech","title":"Marketing"}],"url":""}]', '["Eva Greene “What an invaluable experience to work alongside Mike. He is one of the most intelligent, dynamic and sincere professionals I have had the pleasure to work with. With years of marketing knowledge and experience, he delivers the ultimate value to his clients. He is strategic and analytic in driving results and his clients appreciate his input and proactive approach. Mike\'s ability to juggle multiple projects effortlessly, and with a warm demeanor, is something I consistently try to emulate in my career.”","Joseph W. “In all my years of experience, some people stand out for their great qualities and Mike Burke is one of those people. Mike exudes the characteristics of a natural born leader. Mike is a marketing visionary with an extensive knowledge of website development / optimization, online marketing and lead generation. Throughout the 3 years I have worked with Mike, he has shown time and again that he is a positive, motivated leader with great potential. It was truly a pleasure to work with Mike and would highly recommend him to any company.”"]']### Assistant: The agent's job is to craft engaging email journeys and deliver insights from performance stats for marketing tactics, and today the user is reaching out to the agent because they need assistance with lead generation and online marketing.
### Human: Agent: ['Brent Flickinger', "In addition to urban planning and organizational development, I am a singer-songwriter who released my first CD in April 2009, Flesh and Blood: songs about infertility and adoption. The songs can be accessed on YouTube. My second album, Crossing Over, Reflections on Living and Dyng, is available on bandcamp.com. (Though I've written many songs, I have chosen to record songs about challenging issues that many people face in their lives.) Specialties: Sustainability and green building, community development, urban agriculture, community organizing, organizational development, transportation planning.", 'Principal, Collaborative Consultations', 'City of Baltimore', '[{"company":"City of Baltimore","company_id":"city-of-baltimore","industry":"Government Administration","location":"","positions":[{"description":"","duration":"Sep 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Sep 2021","subtitle":"City of Baltimore","title":"Retired"}],"url":"https://www.linkedin.com/company/city-of-baltimore"},{"company":"Collaborative Consultations","company_id":null,"location":"","positions":[{"description":"Work with nonprofit groups on strategic planning, reflection retreats,and organizational development. Work with nonprofit groups on strategic planning, reflection retreats,and organizational development.","duration":"1985 - Present 37 years","duration_short":"37 years","end_date":"Present","start_date":"1985","subtitle":"Collaborative Consultations","title":"Principal"}],"url":""},{"company":"Baltimore City Department of Planning","company_id":null,"location":"","positions":[{"description":"Work with planners who are geographically based to expand networks and partnerships and to implement work plan goals. Work with planners who are geographically based to expand networks and partnerships and to implement work plan goals.","duration":"Jul 2016 Dec 2021 5 years 6 months","duration_short":"5 years 6 months","end_date":"Dec 2021","start_date":"Jul 2016","subtitle":"Baltimore City Department of Planning","title":"Planning Supervisor"}],"url":""},{"company":"Baltimore City Dept. of Planning","company_id":null,"location":"","positions":[{"description":"Work with neighborhood organizations to create plans, review land use and development plans and act as liaison with community-based organizations, assist in preparing the City\'s capital budget, support the Office of Sustainability. Geographic area includes Under Armour headquarters, Key Highway, Westport, Cherry Hill, Brooklyn and the casino site. Supervise other planners who are geographically based in the city. Work with neighborhood organizations to create plans, review land use and development plans and act as liaison with community-based organizations, assist in preparing the City\'s capital budget, support the Office of Sustainability. Geographic area includes Under Armour headquarters, Key Highway, Westport, Cherry Hill, Brooklyn and the casino site. Supervise other planners who are geographically based in the city.","duration":"2006 Dec 2021 15 years","duration_short":"15 years","end_date":"Dec 2021","start_date":"2006","subtitle":"Baltimore City Dept. of Planning","title":"Community Planner"}],"url":""},{"company":"Baltimore Regional Partnership","company_id":null,"location":"","positions":[{"description":"Coordinated the work of five nonprofit partners that collaborated on issues of sustainability, equity, transportation, and housing. Coordinated the work of five nonprofit partners that collaborated on issues of sustainability, equity, transportation, and housing.","duration":"2005 2006 1 year","duration_short":"1 year","end_date":"2006","start_date":"2005","subtitle":"Baltimore Regional Partnership","title":"Director"}],"url":""},{"company":"Citizens Planning & Housing Association","company_id":"citizens-planning-&-housing-association","location":"","positions":[{"description":"Led policy development, advocacy, and networking initiatives in the Baltimore region related to improvements to and expansion of transit options at the national, state, and local levels. Led policy development, advocacy, and networking initiatives in the Baltimore region related to improvements to and expansion of transit options at the national, state, and local levels.","duration":"2001 2005 4 years","duration_short":"4 years","end_date":"2005","start_date":"2001","subtitle":"Citizens Planning & Housing Association","title":"Director, Transportation Program"}],"url":"https://www.linkedin.com/company/citizens-planning-&-housing-association"},{"company":"Harford Road Partnership","company_id":null,"location":"","positions":[{"description":"I spearheaded the commercial revitalization strategy for Harford Road in Northeast Baltimore. I spearheaded the commercial revitalization strategy for Harford Road in Northeast Baltimore.","duration":"1999 2001 2 years","duration_short":"2 years","end_date":"2001","start_date":"1999","subtitle":"Harford Road Partnership","title":"Executive Director"}],"url":""},{"company":"Baltimore County Government","company_id":null,"location":"","positions":[{"description":"Laid the groundwork for creation of the Office of Community Conservation. Laid the groundwork for creation of the Office of Community Conservation.","duration":"1990 1999 9 years","duration_short":"9 years","end_date":"1999","start_date":"1990","subtitle":"Baltimore County Government","title":"Planner"}],"url":""}]', '["Denice Hinden, PhD, MCC “I had the opportunity to meet Brent when our firm facilitated a leadership transition for a nonprofit organization. He applied for the position. I recall Brent having a nice sense of humor, great attention to detail and deep passion for his work. I\'m confident that his depth of experience would be an asset wherever he works.”","Randall Gross “I enjoyed working with Brent, who proved that he had the best interests of the Harford Road community at heart. Brent understands that for commercial revitalization to be successful, any physical improvements and other interventions should be preceded by a detailed market analysis tailored to a specific area.”"]'] User: ['Jessica Figueroa', 'Accomplished professional with over 20 Years of Sales & Marketing Experience Administrative & Clerical Expertise Customer Service Leadership Presentation Builder Brand Development Relationship Expert Print, Television and Digital Media Consulting Voice Overs Please email me at figueroa_jessica@rocketmail.com to connect further.', 'Sales and Service Professional', "Chico's FAS, Inc.", '[{"company":"Chico\'s FAS, Inc.","company_id":"chico%27s-fas-inc","industry":"Retail","location":null,"positions":[{"description":"","duration":"Oct 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Oct 2021","subtitle":"Chico\'s FAS, Inc.","title":"Customer Service Supervisor"},{"description":"","duration":"Sep 2019 Oct 2021 2 years 2 months","duration_short":"2 years 2 months","end_date":"Oct 2021","start_date":"Sep 2019","subtitle":"Chico\'s FAS, Inc.","title":"Senior Specialist"},{"description":"","duration":"Jun 2018 Sep 2019 1 year 4 months","duration_short":"1 year 4 months","end_date":"Sep 2019","start_date":"Jun 2018","subtitle":"Chico\'s FAS, Inc.","title":"Social Media Marketing Specialist"}],"url":"https://www.linkedin.com/company/chico%27s-fas-inc"},{"company":"McClatchy","company_id":"the-mcclatchy-company","location":"Macon, Georgia Area","positions":[{"description":"Advertising Media Consultant including Digital and Print Advertising Media Consultant including Digital and Print","duration":"Jan 2017 Jul 2017 7 months","duration_short":"7 months","end_date":"Jul 2017","start_date":"Jan 2017","subtitle":"McClatchy","title":"Advertising Consultant"}],"url":"https://www.linkedin.com/company/the-mcclatchy-company"},{"company":"Interpreter/Translator/Writer Freelancer","company_id":null,"location":"http://www.iservicioshispanos.com/","positions":[{"description":"CEO of iServiciosHispanosManaging Member and Interpreter, Translator, Content Writer. CEO of iServiciosHispanosManaging Member and Interpreter, Translator, Content Writer.","duration":"Feb 2016 Jan 2017 1 year","duration_short":"1 year","end_date":"Jan 2017","start_date":"Feb 2016","subtitle":"Interpreter/Translator/Writer Freelancer","title":"Principal Consultant"}],"url":""},{"company":"Bank of America","company_id":"bank-of-america","location":null,"positions":[{"description":"Financial goals expert for consumer and business customers looking to start or solidifying their relationship with Bank of America.","duration":"Aug 2013 Feb 2016 2 years 7 months","duration_short":"2 years 7 months","end_date":"Feb 2016","start_date":"Aug 2013","subtitle":"Bank of America","title":"Personal Banker"},{"description":"Assist in daily operations of bank platform sales and/or teller services as needed.","duration":"Oct 2011 Aug 2013 1 year 11 months","duration_short":"1 year 11 months","end_date":"Aug 2013","start_date":"Oct 2011","subtitle":"Bank of America","title":"Sales and Service Specialist"}],"url":"https://www.linkedin.com/company/bank-of-america"},{"company":"AuctionMax of Gwinnett","company_id":null,"location":null,"positions":[{"description":"Through a company initiative, assisted in developing a vehicle finance program and handled all Warranty sales for the auction.","duration":"Mar 2011 Sep 2011 7 months","duration_short":"7 months","end_date":"Sep 2011","start_date":"Mar 2011","subtitle":"AuctionMax of Gwinnett","title":"Finance & Warranty Sales Manager"},{"description":"Developed current sales and marketing strategies for up and coming vehicle auction. Was promoted in March into business development of the Finance and Warranty division of the Auction while handling all areas of Social Media for the company.","duration":"Feb 2011 Mar 2011 2 months","duration_short":"2 months","end_date":"Mar 2011","start_date":"Feb 2011","subtitle":"AuctionMax of Gwinnett","title":"Sales & Marketing Director"}],"url":""},{"company":"Telemundo Atlanta","company_id":null,"location":"","positions":[{"description":"Local account executive of media ad sales and market consulting for the Hispanic niche at Telemundo Atlanta WKTB. Was offered the opportunity to help develop a new business venture with AuctionMax of Gwinnett. Local account executive of media ad sales and market consulting for the Hispanic niche at Telemundo Atlanta WKTB. Was offered the opportunity to help develop a new business venture with AuctionMax of Gwinnett.","duration":"Oct 2010 Mar 2011 6 months","duration_short":"6 months","end_date":"Mar 2011","start_date":"Oct 2010","subtitle":"Telemundo Atlanta","title":"Account Executive"}],"url":""},{"company":"Not Applicable","company_id":"not-applicable","location":"","positions":[{"description":"Consulting future and current small businesses from my home office on such things as marketing, advertising, sales, training and HR. Consulting future and current small businesses from my home office on such things as marketing, advertising, sales, training and HR.","duration":"Mar 2010 Oct 2010 8 months","duration_short":"8 months","end_date":"Oct 2010","start_date":"Mar 2010","subtitle":"Not Applicable","title":"Independent Business Consultant"}],"url":"https://www.linkedin.com/company/not-applicable"},{"company":"Una Vez Mas/Azteca America Network Affiliate","company_id":"una-vez-mas-azteca-america-network-affiliate","location":"Greater Atlanta Area","positions":[{"description":"After a rapid ascension from Senior AE to Local Sales Manager, enthusiastically fulfilled business development and supervision of Local affiliate station. After a rapid ascension from Senior AE to Local Sales Manager, enthusiastically fulfilled business development and supervision of Local affiliate station.","duration":"Nov 2008 Mar 2010 1 year 5 months","duration_short":"1 year 5 months","end_date":"Mar 2010","start_date":"Nov 2008","subtitle":"Una Vez Mas/Azteca America Network Affiliate","title":"Local Sales Manager"}],"url":"https://www.linkedin.com/company/una-vez-mas-azteca-america-network-affiliate"},{"company":"Univision Communications","company_id":"univision","location":"","positions":[{"description":"New business development with a concentration in the automotive industry. Consulting on branding and marketing to the Local Atlanta Hispanic Market via spots, promotions and grassroot events. New business development with a concentration in the automotive industry. Consulting on branding and marketing to the Local Atlanta Hispanic Market via spots, promotions and grassroot events.","duration":"May 2006 Nov 2008 2 years 7 months","duration_short":"2 years 7 months","end_date":"Nov 2008","start_date":"May 2006","subtitle":"Univision Communications","title":"Account Executive"}],"url":"https://www.linkedin.com/company/univision"},{"company":"ADESA","company_id":"adesa","location":"","positions":[{"description":"Inside sales and marketing for Auto Auction Inside sales and marketing for Auto Auction","duration":"Jul 2005 Apr 2006 10 months","duration_short":"10 months","end_date":"Apr 2006","start_date":"Jul 2005","subtitle":"ADESA","title":"Marketing Rep"}],"url":"https://www.linkedin.com/company/adesa"},{"company":"Wal-Mart","company_id":"walmart","location":"","positions":[{"description":"Trained, motivated and supervised overall 6-8 employees in Department Sales and Promotions with the number one Retailer in the World at age 19! Trained, motivated and supervised overall 6-8 employees in Department Sales and Promotions with the number one Retailer in the World at age 19!","duration":"Nov 1999 Oct 2001 2 years","duration_short":"2 years","end_date":"Oct 2001","start_date":"Nov 1999","subtitle":"Wal-Mart","title":"Department Manager"}],"url":"https://www.linkedin.com/company/walmart"}]', '["Tara Devane-Jones “Having worked closely with Jessica over a two-year span, it is an honor to recommend her. Throughout our working relationship, I have had nothing but positive experiences with her. Jessica is a diligent, conscientious worker who consistently exceeded the expectations of her client\'s. Her sound judgment, problem solving skills, enthusiasm and follow-through would make her an asset to any organization lucky enough to hire her. Regards, Tara Devane-Jones 404-455-0537”","Mark Rotruck “Although we worked in two different departments of our business we had a joint project that we worked on for a time and I was able to observe Jessica closely for a time and found: 1. She always conducts herself as a professional 2. She wants to learn and therefore learns a new task quickly and is proficient early on in a project. 3. She is always upbeat and has an infectious good attitude. 4. She\'s a team player. .”"]']### Assistant: The agent's job is to consult on branding and marketing strategies, and today the agent is reaching out to the user to discuss potential collaboration opportunities in the field of print, television, and digital media consulting.
### Human: Agent: ['Shannon Monfort', 'Seasoned customer service professional with six years of extensive experience in customer relations on social media and teleservice. Skilled at budget and event planning, problem solving, driving results, action oriented, and conflict resolution. Proven ability to collaborate with stakeholders to create a successful partnership and an effortless customer experience.', 'Digital Care Specialist at The Home Depot', 'The Home Depot', '[{"company":"The Home Depot","company_id":"the-home-depot","industry":"Retail","location":null,"positions":[{"description":"• Respond to customer’s concerns via Home Depot’s social media platforms such as Facebook, Instagram, Yelp, and Twitter• Collaborate with stores, vendors, and other Home Depot departments to quickly and decisively take action to ensure customers’ needs and concerns are expedited for swift resolution.• Curate content that is highly visible to our executive leadership team and Home Depot’s 5.2 million followers nationwide.• Effectively align the interests of multiple stakeholders to include marketing public relations and commutation to ensure customer receive consistent messaging and support.","duration":"Aug 2019 - Present 3 years","duration_short":"3 years","end_date":"Present","start_date":"Aug 2019","subtitle":"The Home Depot","title":"Digital Care Specialist"},{"description":"• Directed the flow of jobs based on various needs of the business.• Communicated and coordinated with internal and external branch partners throughout the organization to assist the team with customer escalations and exceptions.• Facilitated efficient intake and management of all open jobs across the install life cycle.","duration":"Jun 2016 Aug 2019 3 years 3 months","duration_short":"3 years 3 months","end_date":"Aug 2019","start_date":"Jun 2016","subtitle":"The Home Depot","title":"HDE- Installation Service Coordinator"},{"description":"• Generated sales lead for installs• Resolved customer issues by providing a solution or directing the customer to the individual who is equipped to resolve the issue• Provided reporting to determine metric met for the department threshold.","duration":"Jun 2015 Jun 2016 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2016","start_date":"Jun 2015","subtitle":"The Home Depot","title":"Customer Care Associate"}],"url":"https://www.linkedin.com/company/the-home-depot"}]', '["John Howton “Shannon is a true professional. She possesses amazing organizational skills, communication skills, & collaborative skills. Her expertise in various lines of business - customer service, home installations, online experience, proprietary brands, social media - serve her well in problem solving. Her attitude & disposition are positive, especially when working in group settings such as captainships & stretch assignments. She eagerly takes on tasks & delivers positive results. Shannon is a winner!!!!! ”","Kourtney Faniel “Shannon is excellent at time management. I currently work with Shannon, and she is the epitome of leading by example. She always keeps the team morale up, and I believe she is one of the most dedicated colleagues I\'ve worked with. Her ability to work through the crisis and develop new ways to achieve the targets is always inspiring. I am delighted to work and learn with such a professional.”"]'] User: ['Akshay Patel', 'Eager to learn new technologies, dedicated, hard working and a team player.', 'Staff Software Engineer at The Home Depot', 'The Home Depot', '[{"company":"The Home Depot","company_id":"the-home-depot","industry":"Retail","location":null,"positions":[{"description":"","duration":"Mar 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Mar 2021","subtitle":"The Home Depot","title":"Staff Software Engineer"},{"description":"","duration":"Mar 2018 Mar 2021 3 years 1 month","duration_short":"3 years 1 month","end_date":"Mar 2021","start_date":"Mar 2018","subtitle":"The Home Depot","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/the-home-depot"},{"company":"Verizon Wireless","company_id":"verizon","location":"Greater Atlanta Area","positions":[{"description":"","duration":"Aug 2015 Feb 2018 2 years 7 months","duration_short":"2 years 7 months","end_date":"Feb 2018","start_date":"Aug 2015","subtitle":"Verizon Wireless","title":"Software System Engineer IV"}],"url":"https://www.linkedin.com/company/verizon"},{"company":"The Home Depot","company_id":"the-home-depot","location":"","positions":[{"description":"","duration":"Sep 2014 Aug 2015 1 year","duration_short":"1 year","end_date":"Aug 2015","start_date":"Sep 2014","subtitle":"The Home Depot","title":"Software Developer III"}],"url":"https://www.linkedin.com/company/the-home-depot"},{"company":"Verizon Wireless","company_id":"verizon","location":"","positions":[{"description":"","duration":"Aug 2012 Sep 2014 2 years 2 months","duration_short":"2 years 2 months","end_date":"Sep 2014","start_date":"Aug 2012","subtitle":"Verizon Wireless","title":"Application Developer II"}],"url":"https://www.linkedin.com/company/verizon"},{"company":"NIIT Technologies Limited","company_id":"niit-technologies-limited","location":"","positions":[{"description":"","duration":"Jan 2012 Jul 2012 7 months","duration_short":"7 months","end_date":"Jul 2012","start_date":"Jan 2012","subtitle":"NIIT Technologies Limited","title":"Java Web Developer"}],"url":"https://www.linkedin.com/company/niit-technologies-limited"}]', '["Amul Zarapkar “Akshay has a can do attitude towards everything in life and that rubs off to any team he works in. He generates a lot of enthusiasm and helps his team to achieve higher goals within provided timelines. While working in our team, Akshay was respected by everyone for his work ethics, his Java development skills, Oracle SQL queries skills and overall SDLC. I would recommend Akshay to any Manager who is looking for a resource who can come in and hit the ground running and before you know will become key member of your team. ”","Deepak Rao “Dedicated, enthusiastic, avid learner and always available is what defines Akshay. I\'ve worked with Akshay for about 3 years and have been really impressed about his Java, Spring Batch, Quartz, hibernate, SQL skills. He always comes up with new and innovative solutions to problems. He is not hesitant to take on challenging assignments. I\'ve seen him grow a lot during his stint in Verizon. Due to this he was given increasing responsibility over his tenure. He is highly recommended and will be an asset to any organization that he is a part of.”"]']### Assistant: The agent's job is to provide digital customer support and resolve concerns on social media platforms for The Home Depot, and today, the agent is reaching out to the user to assist with a software-related issue the user encountered while working as a Staff Software Engineer at The Home Depot.
### Human: Agent: ['Michelle McClain', 'Recruiting Executive with over 20 years of hands-on recruiting and management experience.', 'Vice President, Executive Recruiter-Global Technology Recruiting at JPMorgan Chase', 'JPMorgan Chase & Co.', '[{"company":"JPMorgan Chase & Co.","company_id":"jpmorganchase","industry":"Financial Services","location":"Columbus, Ohio","positions":[{"description":"","duration":"Aug 2014 - Present 7 years 5 months","duration_short":"7 years 5 months","end_date":"Present","start_date":"Aug 2014","subtitle":"JPMorgan Chase & Co.","title":"Executive Recruiter-Global Technology Recruiting"}],"url":"https://www.linkedin.com/company/jpmorganchase"}]', '["Kevin Kinlin “Michelle made every effort to place me in a company/firm that would meet my needs. She asked all the right questions of me. She wanted to know me so that she could enhance my experience whereever I was placed. I appreciated her hard work and her never give up attitude.”","LinkedIn User “Michelle is the kind of person you not only build a professional relationship with but a friendship as well. She has an innate ability to find talented and driven people in the industry. Her consistency and drive keep her on top of the resourcing race. It was a blessing to have had her as my recruiter placing me on multiple positions. Michelle has the rare ability in talent acquisition to build strong relationships with both clients and the individuals she places.”"]'] User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to recruit executives for a global technology company, and today the user is reaching out to the agent because they need assistance in finding a high-profile event manager for their organization.
### Human: Agent: ['Arpi Derm', 'Firmware Engineer with a demonstrated history of working in the automation industry. Skilled in Embedded Software, Communication and data protocols, Robotics applications, Mobile Applications, and Interfacing with various industrial devices.', 'Embedded Software Engineer II (Blue Origin)', 'BLUE ORIGIN', '[{"company":"BLUE ORIGIN","company_id":"blue-origin","industry":"Defense & Space","location":"Kent, Washington, United States","positions":[{"description":"","duration":"Mar 2020 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"Mar 2020","subtitle":"BLUE ORIGIN","title":"Embedded Software Engineer II"}],"url":"https://www.linkedin.com/company/blue-origin"},{"company":"WET (Design)","company_id":"wet-design","location":null,"positions":[{"description":"- Main responsibilities include designing modular firmware for underwater robots, custom designed lights, industrial automation devices, and VFD drives. - Designed and developed motion control system using Infineon xmc microcontroller as central brain for under water robot with custom data protocol. - Designed and developed Bluetooth Low Energy Enabled Relay Hub with Scheduling capabilities and real time clock to control Fire Burner Control unit for water on fire device.- Designed and developed a Modbus gateway embedded board that will be used in various under water robots to control animation pumps. Used STM32 Cortex M0 MCU with real time operating system.","duration":"Sep 2018 Mar 2020 1 year 7 months","duration_short":"1 year 7 months","end_date":"Mar 2020","start_date":"Sep 2018","subtitle":"WET (Design)","title":"Firmware Engineer"},{"description":"- Design and Development of HMI software for Industrial Automation applications- Design and development of industrial software to interface with various devices, PLCs, and servers. - Design and development of control software for robotic devices","duration":"Apr 2015 Sep 2018 3 years 6 months","duration_short":"3 years 6 months","end_date":"Sep 2018","start_date":"Apr 2015","subtitle":"WET Design","title":"Automation Controls Developer"}],"url":"https://www.linkedin.com/company/wet-design"},{"company":"WearAway","company_id":"wearaway","location":"Greater Los Angeles Area","positions":[{"description":"- Responsible for designing and developing the admin web server using Backbone JS, Node JS, Express and Mongo DB for WearAway- Responsible for architecting, designing, and developing WearAway’s flagship mobile software system on iOS devices.","duration":"Jul 2014 Jul 2015 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 2015","start_date":"Jul 2014","subtitle":"WearAway","title":"Cofounder & Lead Engineer"}],"url":"https://www.linkedin.com/company/wearaway"},{"company":"SimpleVisa","company_id":"seample","location":"","positions":[{"description":"- Design and development of various mobile/web software systems using cross platform environment with Node JS, Express JS, Backbone JS, Parse, and jQuery Mobile- Created the main flagship mobile app with Objective C and XCode.","duration":"Jun 2013 Aug 2014 1 year 3 months","duration_short":"1 year 3 months","end_date":"Aug 2014","start_date":"Jun 2013","subtitle":"SimpleVisa","title":"Software Developer"}],"url":"https://www.linkedin.com/company/seample"},{"company":"Minea USA","company_id":"minea-usa","location":"Pasadena, CA","positions":[{"description":"- Developed admin websites related to Minea USA\'s new traveling and visas platform.- Created the main Admin Control Panel System, using Laravel Framework and PHP for other MINEA USA Employees- Developed an in house GreenCard Lottery results application using Objective C.","duration":"Oct 2012 Jul 2014 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jul 2014","start_date":"Oct 2012","subtitle":"Minea USA","title":"Software/Web Developer"}],"url":"https://www.linkedin.com/company/minea-usa"},{"company":"Herbert Hoover High School","company_id":"herbert-hoover-high-school","location":"","positions":[{"description":"- Managed school\'s technology issues- Diagnosed and resolved computers, networking issues, and setup computer labs- Established the first technology class at Herbert Hoover High School- Created an interactive educational open source windows application using C# and .Net during Biology class that helped students learn class curriculum","duration":"Oct 2011 Jun 2013 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jun 2013","start_date":"Oct 2011","subtitle":"Herbert Hoover High School","title":"IT Coordinator Assistant"}],"url":"https://www.linkedin.com/company/herbert-hoover-high-school"}]', '["Alireza (Al) Sokhanvari “Very knowledgeable and proficient, skillful person with positive attitude. A pleasure to work with.”","George McKinney “I have known Ms. Derm for 3 years and worked with her on several projects consisting of wearables, Internet of Things and web development. She is a bright, experienced, hard-working and capable learner. Ms. Derm possesses maturity beyond her years and I highly recommend her for both her communication style and aptitude. She will be a great asset for any team she desires to work with. Kind regards,”"]'] User: ['Mohammed Showaib', 'Embedded software engineer with three year working in embedded software development and motion control solutions, have experience in hands-on development and troubleshooting on embedded targets, quickly anticipate quick and realistic solutions, knowledge of algorithms and data structures.', 'Software Engineer at Haas Automation, Inc.', 'Haas Automation, Inc.', '[{"company":"Haas Automation, Inc.","company_id":"haas-automation","industry":"Machinery Manufacturing","location":"Oxnard, CA","positions":[{"description":"","duration":"Apr 2017 - Present 4 years 5 months","duration_short":"4 years 5 months","end_date":"Present","start_date":"Apr 2017","subtitle":"Haas Automation, Inc.","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/haas-automation"},{"company":"Ez-tech","company_id":"eztechmx","location":"Egypt","positions":[{"description":"Developing CNC control system for various machines like milling, lathe laser, wood routers and punch machines","duration":"Jan 2014 Dec 2016 3 years","duration_short":"3 years","end_date":"Dec 2016","start_date":"Jan 2014","subtitle":"Ez-tech","title":"Embedded Software Engineer"}],"url":"https://www.linkedin.com/company/eztechmx"},{"company":"Prezi","company_id":"prezi","location":"Hungary","positions":[{"description":"Internship in Backend Tools worked on Utility Chatbot and Logs Tracking system.","duration":"Oct 2014 Mar 2015 6 months","duration_short":"6 months","end_date":"Mar 2015","start_date":"Oct 2014","subtitle":"Prezi","title":"Software Engineer Intern at Prezi"}],"url":"https://www.linkedin.com/company/prezi"}]', '["“Mohammed was as a member of a team of interns at Prezi working on a project aimed to help engineers dealing with outages and improving communication during outage situations. He showed interest in all sorts of software engineering problems, used his skills to get the project done and help his team members. He showed off his interest, enthusiasm and talent primarily in dealing with infrastructure related tasks. As the leader of his team I felt that I can trust his work and last but not least I enjoyed working with him.”","“I’m happy that Mohammed joined to Prezi\'s JUMP program, and showed us how to be an always positive, enthusiastic team player. He is flexible, always helpful and optimistic, the team can rely on him. His algorithmic problem solving skills were pretty useful from the beginning. The biggest change what i realised during this 6 month: Mohammed became more open to the challenges and to the world. He became familiar with a lot of new areas, and that’s how he discovered the world of backend infrastructure systems and tooling. He participated in several projects and created a new service also, which is matching monitoring alerts with the log lines that caused the alert, improving the speed of problem discovery. I hope you will find your way, as an Egyptian samurai. You already learned how to work with chef knives :-)”"]']### Assistant: The agent's job is to provide technical consultation for embedded software development in the automation industry. Today, the user is reaching out to the agent because they need assistance in troubleshooting a motion control solution for a CNC machine.
### Human: Agent: ['Chris Igel', 'I am a passionate leader with a strong technology background. I believe in teaching people the skills to set goals, providing the tools to work towards their goals, coaching and motivating them to reach those goals, and creating accountability for results. __________________________________ In a nutshell; I: • Teach and lead people and organizations to values driven success. • Develop and deploy solutions to increase revenue and profits • Create and execute Ideas that decrease operating budgets and costs • Adapt to new situations, learn and assimilate quickly • Effectively communicate and lead diverse groups, reducing costly confusion • Positively influence the Key Performance Indicators of an organization __________________________________________________________________________________ Executive / Leadership: Founder, Managing Member, CTO, Vice President, Board President and Director Successfully led a company, departments, consulting engagements, projects, and teams Communication: Delivered crisis communication including local, state and national media Presided over public meetings Instructed college classes Authored policies, procedures, manuals, training materials Technology: Managed technology projects of varying size and complexity Designed and deployed multiple IT networks aligned with organizational needs Consulted on a wide variety of IT problems/projects Financial Results: Founded, grew and sold a profitable company Closed several million dollars in sales Secured several million dollars in funding for clients Increased revenue through product strategy and leveraging Increased sales through strategic contracts Reduced operating budgets through efficient technical solutions ____________________________________________________________________________ I welcome new acquaintances and opportunities. chris.igel@acsalaska.com Skills: Executive, Leadership, Management, Technology, Operations, Education, Sales, Speaking, Training, Focus, Consulting, Values, Alignment, E-Rate, USAC, RHC', 'Leadership ♦ Sales ♦ Training ♦Technology ♦ Business Development', 'Alaska Communications', '[{"company":"Alaska Communications","company_id":"alaska-communications","industry":"Telecommunications","location":null,"positions":[{"description":"","duration":"Oct 2018 - Present 2 years 10 months","duration_short":"2 years 10 months","end_date":"Present","start_date":"Oct 2018","subtitle":"Alaska Communications","title":"Sales Manager"},{"description":"","duration":"Feb 2017 Sep 2018 1 year 8 months","duration_short":"1 year 8 months","end_date":"Sep 2018","start_date":"Feb 2017","subtitle":"Alaska Communications","title":"Business Development Manager - Education"}],"url":"https://www.linkedin.com/company/alaska-communications"},{"company":"Advanced Data Services, Inc.","company_id":null,"location":"Mount Pleasant, Texas","positions":[{"description":"","duration":"Jun 2014 Feb 2017 2 years 9 months","duration_short":"2 years 9 months","end_date":"Feb 2017","start_date":"Jun 2014","subtitle":"Advanced Data Services, Inc.","title":"Vice President / CTO"}],"url":""},{"company":"The Commonwealth Group LLC","company_id":"the-commonwealth-group-llc","location":"Greater Nashville Area, TN","positions":[{"description":"","duration":"Oct 2012 Feb 2017 4 years 5 months","duration_short":"4 years 5 months","end_date":"Feb 2017","start_date":"Oct 2012","subtitle":"The Commonwealth Group LLC","title":"Consultant - Founder"}],"url":"https://www.linkedin.com/company/the-commonwealth-group-llc"},{"company":"Prescott Unified School District #1","company_id":null,"location":"Prescott, AZ","positions":[{"description":"","duration":"Oct 2011 Apr 2014 2 years 7 months","duration_short":"2 years 7 months","end_date":"Apr 2014","start_date":"Oct 2011","subtitle":"Prescott Unified School District #1","title":"Director of Information Technology"}],"url":""},{"company":"Yavapai County Educational Service Agency","company_id":null,"location":"Prescott, AZ","positions":[{"description":"","duration":"Aug 2012 Mar 2014 1 year 8 months","duration_short":"1 year 8 months","end_date":"Mar 2014","start_date":"Aug 2012","subtitle":"Yavapai County Educational Service Agency","title":"Principal Consultant"}],"url":""},{"company":"Educational Technology Associates LLC","company_id":null,"location":"Chino Valley, AZ","positions":[{"description":"","duration":"Dec 2004 Aug 2012 7 years 9 months","duration_short":"7 years 9 months","end_date":"Aug 2012","start_date":"Dec 2004","subtitle":"Educational Technology Associates LLC","title":"Founder - Managing Member"}],"url":""},{"company":"Ames Business and Learning Environments, Inc.","company_id":null,"location":"Chandler, AZ","positions":[{"description":"","duration":"Feb 2000 Nov 2004 4 years 10 months","duration_short":"4 years 10 months","end_date":"Nov 2004","start_date":"Feb 2000","subtitle":"Ames Business and Learning Environments, Inc.","title":"Operations Manager / Educational Account Manager"}],"url":""},{"company":"Parker Unified School District #27","company_id":null,"location":"Parker, Arizona","positions":[{"description":"","duration":"1998 2000 2 years","duration_short":"2 years","end_date":"2000","start_date":"1998","subtitle":"Parker Unified School District #27","title":"Director of Technology"}],"url":""},{"company":"Arizona Western College","company_id":null,"location":"Yuma, AZ","positions":[{"description":"","duration":"1997 1998 1 year","duration_short":"1 year","end_date":"1998","start_date":"1997","subtitle":"Arizona Western College","title":"Network Information Center Liaison / Certified Adjunct Instructor"}],"url":""},{"company":"Micron Technology Inc.","company_id":null,"location":"Boise, ID","positions":[{"description":"","duration":"1990 1996 6 years","duration_short":"6 years","end_date":"1996","start_date":"1990","subtitle":"Micron Technology Inc.","title":"Operations / Training / Engineering"}],"url":""}]', '["“I would like to highly recommend Chris as a true professional who is always willing to go out of his way to provide the extra assistance in order to get the job done. Chris has made several excellent dynamic and informative presentations for our clients that have resulted in an increase in sales. His talent for converting complex topics into an entertaining and understandable format is remarkable. Several of our clients have expressed gratitude for gaining a solid understanding of the subject matter for the first time after attending his presentations. He is a reliable expert in his field that will prove to be an asset to any team.”","“I am please to provide a recommendation for Mr. Chris Igel. I have known Mr. Igel for over eight years, not only a professional consultant but as a personal friend. It has been my observation over the years that Mr. Igel has exceptional talents and skills in not only e-rate management but the application of technology in education. He is able to think “out side of the box” and apply limited resources that best meet the needs of students in any educational environment. In working with Chris, I relied on him heavily in our strategic planning process, curriculum development and organizational planning. His knowledge of how students learn and how to enhance that learning through technology is exceptional. Chris is not only very good at grant management but he is also an exceptional public speaker. His ability to take complex information and explain it in laymen terms has been beneficial in helping administrators and staff understand how they can best use grant funded dollars in a way that maximizes the application of those dollars and yet provides the best learning environment for children. Chris was also very proactive and had the ability to foresee problems that might occur if not immediately addressed by the organization. He handled reporting deadlines and grant submission to the point where there was no question as to the successful awarding of the grant. This organization skill proved to be of great value to me as I was able to address educational issues and did not have to worry about e-rate grant submissions. It was a pleasure to work with Mr. Igel and I would highly recommend that you consider him for employment. H will not disappoint you and he will add great value to your organization. ”"]'] User: ['Maureen Poirier', 'Provides excellent customer service in network administration, technical support and problem resolution. Strong focus for both external and internal customers, using analytical and judgment skills to troubleshoot and resolve issues. Works with 3rd Party Vendors to resolve issues in a manner that reduced business impact. Communicate effectively with customers, co-workers, management, and non-technical associates. Documents process for training to ensure consistent, accurate, and efficient resolutions.', 'Associate Network Engineer at Partners In Health', 'Mass General Brigham', '[{"company":"Mass General Brigham","company_id":"mass-general-brigham","industry":"Hospitals and Health Care","location":"Needham, Massachusetts, United States","positions":[{"description":"","duration":"Dec 2019 - Present 2 years 4 months","duration_short":"2 years 4 months","end_date":"Present","start_date":"Dec 2019","subtitle":"Mass General Brigham","title":"Assoc. Network Engineer"}],"url":"https://www.linkedin.com/company/mass-general-brigham"},{"company":"Pier 1","company_id":"pier-1-imports","location":null,"positions":[{"description":"","duration":"Sep 2019 Feb 2020 6 months","duration_short":"6 months","end_date":"Feb 2020","start_date":"Sep 2019","subtitle":"Pier 1","title":"Sales Associate"},{"description":"Sales Leader/MOD/Keyholder: responsible for supervising Sales associate, banking and sales","duration":"Oct 2018 Oct 2019 1 year 1 month","duration_short":"1 year 1 month","end_date":"Oct 2019","start_date":"Oct 2018","subtitle":"Pier 1","title":"Sales Leader"},{"description":"Sales associate.","duration":"Sep 2017 Oct 2018 1 year 2 months","duration_short":"1 year 2 months","end_date":"Oct 2018","start_date":"Sep 2017","subtitle":"Pier 1","title":"Sales Associate"}],"url":"https://www.linkedin.com/company/pier-1-imports"},{"company":"Staples, INC","company_id":"staples","location":null,"positions":[{"description":"Monitor/troubleshoot facilitate repair of remote retail/delivery networks. Provide support for new network installations. Presented proposal to Retail Business to provide support for equipment not being monitored. Took ownership of several technical problems working with internal and external vendors to develop processes for repairing,","duration":"May 2007 Feb 2018 10 years 10 months","duration_short":"10 years 10 months","end_date":"Feb 2018","start_date":"May 2007","subtitle":"Staples, INC","title":"Sr. Technical Analyst/NetworkOps"},{"description":"Provided 3rd shift support for multiple STAPLES\' websites. Created and re-wrote existing technical documentation for process improvement. Provided support for several groups implementing changes on the websites. Provided 3rd shift support for retail/delivery network monitoring.","duration":"May 2005 May 2007 2 years 1 month","duration_short":"2 years 1 month","end_date":"May 2007","start_date":"May 2005","subtitle":"Staples Inc, US","title":"IS Technical Analyst"}],"url":"https://www.linkedin.com/company/staples"},{"company":"Electronic Data Systems","company_id":"electronic-data-systems","location":"Waltham, Maynard Ma","positions":[{"description":"Monitor/troubleshoot facilitate repair of remote cellular companies network connection to EDS. Order circuits for new connections, created DR plan and implemented/installed circuit and equipment. Provided VPN/firewall support/access for international users. Worked with vendor ATT, MCI and Verizon. Provided administrative support for Openview/NNM. Provided Concord reports to the business. Monitor/troubleshoot facilitate repair of remote cellular companies network connection to EDS. Order circuits for new connections, created DR plan and implemented/installed circuit and equipment. Provided VPN/firewall support/access for international users. Worked with vendor ATT, MCI and Verizon. Provided administrative support for Openview/NNM. Provided Concord reports to the business.","duration":"Mar 1990 Mar 2002 12 years 1 month","duration_short":"12 years 1 month","end_date":"Mar 2002","start_date":"Mar 1990","subtitle":"Electronic Data Systems","title":"Compter Ops, Network Ops"}],"url":"https://www.linkedin.com/company/electronic-data-systems"}]', '["Vincent Grande “I’ve had the pleasure of working with Maureen for the past 4-5 years at Staples. Maureen was always very helpful in troubleshooting both the routine and the more complex IT problems that would arise as part of daily operations. Her technical knowledge and willingness to tackle any problem will be greatly missed. In addition to her technical duties, Maureen was also very instrumental in the area of asset management. Her diligence and attention to detail greatly improved the tracking of core network assets - an area that often doesn’t get the attention required but one that is very important to multiple organizations within the company. Maureen’s experience and “can do” attitude make her a great addition to any IT organization.”","Maury Collins “My managerial role began at Staples with Maureen on my team. For over 4 years, Maureen always had a can do attitude and delivered a high level of service to her customers that was consistent throughout my tenure. I\'ll never forget the moment when she was floating on air because of a project I assigned to her to solve. She couldn\'t wait to share the news when she finally solved it! Her commitment led to financial savings and preventive maintenance to reduce impact to the business. All attributed to her work ethic, professionalism and service commitment!”"]']### Assistant: The agent's job is to provide technical support and problem resolution, and today, the agent is reaching out to the user because they need assistance in troubleshooting a network issue.
### Human: Agent: ['John Reedy', 'I am a dynamic, motivated, and driven leader with proven accomplishments that span more than 13 years in product management/ownership, program management, and IT and business strategy consulting. Over the years, I have worked with Fortune 100 companies and startups in the insurance/financial services, pharmaceuticals, and information technology industry including Nationwide Insurance, Walgreens, and ICC, leading the development and implementation of innovative products as well as driving large scale programs, transformation efforts, and process improvement initiatives in complex IT and business environments. My greatest skills include: product management, product ownership, ideation and strategy, discovering market needs and developing customer requirements; elevating business to new unprecedented heights, pinpointing and filling gaps in portfolios and offerings; facilitating strategic product innovation roadmaps based on customer, strategy, market, business, and technology drivers; leading adaptive change while ensuring excellent management of core operations; implementing business and technology solutions focused on achieving measurable business results; and building, inspiring, and leading powerful teams and alliances while continually pushing boundaries of possibilities. Throughout my career, I have proven my ability to see the big picture, define requirements, break down complex problems, and manage and deploy products & projects. I possess an excellent ability to rapidly acclimatize to new technologies and environments. Feel free to connect with me: ☎ 614-302-1789 | ✉ reedyjohn360@gmail.com Specialties: Product Management, Strategy, APIs, SaaS, IaaS, IVaaS, Program Management, Project Management, Business Design & Development, Business Leadership, IT Solutions, Process Management, Change Management, Resource Allocation, Requirements Gathering & Eliciting, Programming, CRM, Scrum, Lean, Agile, IT Technologies, Database Architecture, Leading Teams, Sales, Customer Service, Relationship Management, Interviewing, Candidate Sourcing, Negotiation, Interpersonal Skills, Business & Personal Research/Analysis, Immigration Law, Municipal Tax Law, Atlassian, JIRA, RRC, RTC, Google Ads, Facebook Ads, SQL, Tableau, Excel, PPT, and much more.', 'Principal Product Manager, Product Competency Leader at Daugherty Business Solutions', 'Daugherty Business Solutions', '[{"company":"Daugherty Business Solutions","company_id":"daugherty-business-solutions","industry":"IT Services and IT Consulting","location":"Columbus, Ohio, United States","positions":[{"description":"Principal Product & Program Manager, Walgreens: COVID-19 Vaccination Program Principal Product & Program Manager, Walgreens: COVID-19 Vaccination Program","duration":"Sep 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Sep 2021","subtitle":"Daugherty Business Solutions","title":"Principal Product Manager, Product Competency Leader"}],"url":"https://www.linkedin.com/company/daugherty-business-solutions"},{"company":"The Product Management Center at UW","company_id":"the-product-management-center-at-uw","location":"","positions":[{"description":"Product Management Center / Accelerator at The University of Washington, Michael G. Foster School of Business. Mentor & Mock Interviewer for aspiring PMs.The Accelerator’s goal is to support aspiring Product Managers from historically marginalized communities land their first product management role. Product Management Center / Accelerator at The University of Washington, Michael G. Foster School of Business. Mentor & Mock Interviewer for aspiring PMs.The Accelerator’s goal is to support aspiring Product Managers from historically marginalized communities land their first product management role.","duration":"Jan 2022 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Jan 2022","subtitle":"The Product Management Center at UW","title":"Product Management Mentor"}],"url":"https://www.linkedin.com/company/the-product-management-center-at-uw"},{"company":"Nationwide","company_id":"nationwide","location":null,"positions":[{"description":"Product Manager / Owner & BDE (Business Delivery Executive), Business Lead, and Project Manager accountable for leading the initiation, design, development, delivery, and maintenance of products with respect to design, profitability and growth. Based on organizational design, our team works to gather information and make recommendations regarding: pricing and design features, underwriting, product distribution and claims procedures and standards. Product management involves work from concept / ideation to launch / GTM (go-to-market) work.Some of my key projects have included the design, development, and delivery of several life insurance products (Indexed Universal Life II, Variable Universal Life, No-Lapse Guarantee, New Heights IUL, SVER, etc.) and several Long-Term Care products and riders.","duration":"Mar 2016 Sep 2021 5 years 7 months","duration_short":"5 years 7 months","end_date":"Sep 2021","start_date":"Mar 2016","subtitle":"Nationwide","title":"Product Manager"},{"description":"Product Manager and Program Designer for Nationwide\'s P&C Sales, Distribution Strategy & Design Team. Our team was responsible for innovation, creativity, process design and compliance within Nationwide and for designing and re-engineering products, models, programs, and procedures for Agents.Some key projects and efforts included Advantaged-S (a hybrid model of Exclusivity & Independence for Agents); Program Model Design; DDP Program; and the design, development, and run operations related to the financial pro formas used to forecast agency compensation / commissions / bonuses / etc. as a result of doing business with Nationwide via rolling books or entering one of several programs offered.","duration":"Mar 2014 Mar 2016 2 years 1 month","duration_short":"2 years 1 month","end_date":"Mar 2016","start_date":"Mar 2014","subtitle":"Nationwide","title":"Sr. Consultant, Product / Program Manager"},{"description":"Product & Program Manager for Internet Auto Sales, Internet Property Sales, Shared Utilities, NSS, Internet Servicing, NSI, III, VPI, Farm Bureau, and EASE / Affinity Business Relationship Coordinator within Nationwide Insurance\'s \\"Nationwide Direct\\" Team. I functioned as the liaison between business partners, IT areas across the Enterprise, and our Executive Leadership Team. My role consisted of release managment, demand management, resource management, portfolio management, product management and coordination, and many other responsibilities. Additionally, I functioned as the Team Lead on a team of 7 people under the supervision of my Director / Portfolio Leader.","duration":"Sep 2012 Mar 2014 1 year 7 months","duration_short":"1 year 7 months","end_date":"Mar 2014","start_date":"Sep 2012","subtitle":"Nationwide","title":"Consultant, IT Product Manager"},{"description":"Responsible for Nationwide\'s Data Warehouse, Pricing IT, Underwriting IT, and Output IT where I functioned as the representative and go-between for Business and IT Organizations. Specifically, I was responsible for Demand, Resource, and Portfolio Management across Auto, Property, Commercial, & Claims lines of business and worked with Leadership to ensure accurate demand forecasting, resource staffing, and portfolio management for all of our IT products, projects, and resources.","duration":"Apr 2011 Sep 2012 1 year 6 months","duration_short":"1 year 6 months","end_date":"Sep 2012","start_date":"Apr 2011","subtitle":"Nationwide","title":"Specialist, IT Project & Portfolio Manager"},{"description":"Responsible for creating, writing, and eliciting requirements documents based upon requirements gathered from down-stream customers and clients. I worked with medium-sized to large-scale product teams across Business & IT to provide innovative, effective IT Solutions and to maintain the expansive IT Solutions and Platforms that are currently offered. I worked with a number of technologies ranging from Oracle PL/SQL to MicroStrategy and Unix.","duration":"Oct 2010 Apr 2011 7 months","duration_short":"7 months","end_date":"Apr 2011","start_date":"Oct 2010","subtitle":"Nationwide","title":"Sr. IT Engineer & Analyst"},{"description":"Claims Adjuster for Nationwide Insurance in the VEC (Vehicle Evaluation Center) where our primary focus was Material Damage and Total Loss Vehicles. Made final determinations on claims and negotiated value of property for settlements.","duration":"Aug 2009 Oct 2010 1 year 3 months","duration_short":"1 year 3 months","end_date":"Oct 2010","start_date":"Aug 2009","subtitle":"Nationwide","title":"Sr. Claims Adjuster"}],"url":"https://www.linkedin.com/company/nationwide"},{"company":"ICC","company_id":"information-control-corporation","location":"Columbus, Ohio Area","positions":[{"description":"Technical Consultant for the State of Ohio where I worked on the OBG (Ohio Business Gateway Application). I worked as an Engineer and Developer where I was responsible for business analysis, requirements gathering & eliciting, application development & testing, and end user support. Technical Consultant for the State of Ohio where I worked on the OBG (Ohio Business Gateway Application). I worked as an Engineer and Developer where I was responsible for business analysis, requirements gathering & eliciting, application development & testing, and end user support.","duration":"Jun 2008 Aug 2009 1 year 3 months","duration_short":"1 year 3 months","end_date":"Aug 2009","start_date":"Jun 2008","subtitle":"ICC","title":"Technical Consultant"}],"url":"https://www.linkedin.com/company/information-control-corporation"}]', '["Rick Ritzler “I had the pleasure of meeting and hiring John right out of college. He brought a high degree of enthusiasm and technical acumen to our recruiting team. He consistently performed his duties at a high level, and continues to do so as an ICC Consultant delivering services directly to our clients. He has an incredibly bright future and career ahead of him.”","Jeff Jarvis “John is an enterprising consultant with a focused dedication on providing his clients with quality service. John is self motivated and always interested in learning new things to better understand the clients business.”"]'] User: ['Wendy J. Wolfswinkel, CPA', 'Serving clients in Colorado with all of their residential mortgage lending needs. Please call me at 719-332-7957.', 'CPA, CFO', 'Sierra Properties, Inc.', '[{"company":"Sierra Properties, Inc.","company_id":null,"location":"Colorado Springs, CO","positions":[{"description":"","duration":"Aug 2013 - Present 8 years 4 months","duration_short":"8 years 4 months","end_date":"Present","start_date":"Aug 2013","subtitle":"Sierra Properties, Inc.","title":"CFO"}],"url":""},{"company":"Family Services of Metro Orlando","company_id":"family-services-of-metro-orlando","location":"","positions":[{"description":"I have had the honor and privilege of serving vulnerable children and families by taking this $52 million non profit from forensic audits to a spin off from it\'s parent organization to acquiring another non profit. I have had the honor and privilege of serving vulnerable children and families by taking this $52 million non profit from forensic audits to a spin off from it\'s parent organization to acquiring another non profit.","duration":"Oct 2006 Apr 2011 4 years 7 months","duration_short":"4 years 7 months","end_date":"Apr 2011","start_date":"Oct 2006","subtitle":"Family Services of Metro Orlando","title":"CFO"}],"url":"https://www.linkedin.com/company/family-services-of-metro-orlando"},{"company":"The Colorado Springs School","company_id":"the-colorado-springs-school","location":"","positions":[{"description":"CFO of private school overseeing all financial aspects of $5 million annual budget including HR, facilities, food service and risk management. Also oversaw $10 million capital campaign. CFO of private school overseeing all financial aspects of $5 million annual budget including HR, facilities, food service and risk management. Also oversaw $10 million capital campaign.","duration":"2001 2006 5 years","duration_short":"5 years","end_date":"2006","start_date":"2001","subtitle":"The Colorado Springs School","title":"Business Manager"}],"url":"https://www.linkedin.com/company/the-colorado-springs-school"},{"company":"Protocol Marketing (Formerly Saligent, Inc.)","company_id":"protocol-marketing","location":"","positions":[{"description":"Managed all financial reporting for this business to business marketing company. Provided all due dilligence information when Saligent was acquired by Protocol. Managed all financial reporting for this business to business marketing company. Provided all due dilligence information when Saligent was acquired by Protocol.","duration":"1999 2001 2 years","duration_short":"2 years","end_date":"2001","start_date":"1999","subtitle":"Protocol Marketing (Formerly Saligent, Inc.)","title":"Controller"}],"url":"https://www.linkedin.com/company/protocol-marketing"},{"company":"USA Basketball","company_id":"usa-basketball","location":"","positions":[{"description":"Responsible for all fiscal affairs of this national governing body organization for the sport of basketball in the United States. Responsible for all fiscal affairs of this national governing body organization for the sport of basketball in the United States.","duration":"1990 1999 9 years","duration_short":"9 years","end_date":"1999","start_date":"1990","subtitle":"USA Basketball","title":"Assistant Executive Director/Finance"}],"url":"https://www.linkedin.com/company/usa-basketball"}]', '["Rebecca Reynolds-Russell “I have had the pleasure of working with Wendy for the past four years as her relationship manager at Fifth Third Bank. Wendy committed herself to establishing efficient financial management practices for Family Services of Metro Orlando. One of Wendy\'s best talents is her ability to lead and develop her team. She was always able to delegate confidently and I have enjoyed working with each of her team members. I have to say that Wendy can also be tough during the negotiation process and she certainly made sure that she got the most value out of all of her professional relationships. Wendy also has a great ability to manage board members and develop strategic partnerships outside her organization.”","Jeffry Ziegler “Wendy and I worked together a few years ago when she was the Controller for the Colorado Springs Division of our company. Wendy was a very personable, energetic individual and was a pleasure to work with. I found her to be very responsive to my information requests and the accuracy of the financial data to be very good. I think Wendy would be a good addition to any company looking for a good Financial Controller.”"]']### Assistant: The agent's job is to serve as a Principal Product Manager at Daugherty Business Solutions specializing in product management and IT solutions, and today, the agent is reaching out to the user in their role as the CFO of Sierra Properties, Inc. to discuss potential collaboration on a software project for streamlining financial processes.
### Human: Agent: ['Sai Narasimha Reddy Dubbaka', 'SDE at Amazon.', 'Software Development Engineer III at Amazon Web Services', 'Amazon', '[{"company":"Amazon","company_id":"amazon","industry":"Internet Publishing","location":"","positions":[{"description":"","duration":"Oct 2020 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Amazon","title":"Senior Software Engineer"}],"url":"https://www.linkedin.com/company/amazon"},{"company":"Amazon Web Services","company_id":"amazon-web-services","location":"Greater Seattle Area","positions":[{"description":"I work for Amazon Web Services as a Web Development Engineer II I work for Amazon Web Services as a Web Development Engineer II","duration":"Jun 2016 - Present 5 years 6 months","duration_short":"5 years 6 months","end_date":"Present","start_date":"Jun 2016","subtitle":"Amazon Web Services","title":"Software Development Engineer II"}],"url":"https://www.linkedin.com/company/amazon-web-services"},{"company":"Verizon Wireless","company_id":"verizon","location":"201 Centennial Ave, Piscataway, NJ 07095","positions":[{"description":"","duration":"Apr 2014 - Present 7 years 8 months","duration_short":"7 years 8 months","end_date":"Present","start_date":"Apr 2014","subtitle":"Verizon Wireless","title":"Software Developer"}],"url":"https://www.linkedin.com/company/verizon"},{"company":"Wipro","company_id":"wipro","location":null,"positions":[{"description":"Developed applications on Java 6 and Java EE 5 platforms also using JavaScript frameworks like JQuery, Ext JS 4. I have also worked with Sybase ASE v15.","duration":"Sep 2009 Apr 2014 4 years 8 months","duration_short":"4 years 8 months","end_date":"Apr 2014","start_date":"Sep 2009","subtitle":"Wipro","title":"Senior Software Engineer"},{"description":"","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Wipro Technologies","title":"Project Engineer"}],"url":"https://www.linkedin.com/company/wipro"}]', '["R. Collin Seely “Sai is one of the top UI developers I have ever worked with in my professional career. He commands an extensive knowledge of JavaScript frameworks and how to leverage them correctly. I have frequently tasked him with evaluating new elements of our technical stack and taken his feedback in charting our technical domain approach. He has a very clear method of organizing his work and an excellent follow through in delivering assignments on projects in a timely manner. He is an excellent team collaborator and often mentors junior resources. Sai will go very far in his career and anyone would be lucky to have him on their team.”","Sapan Bodiwala “Sai is an incredibly intelligent individual who\'s technical skills and talent as a programmer have helped successfully construct our web applications at Verizon. As my mentor, Sai has helped foster my technical skills and growth as a Front End Developer. Whether it\'s organizing the construction of code, reviewing Javascript fundamentals or new concepts from AngularJS, Sai\'s organizational skills, ability to learn new frameworks and retain core concepts have really influenced my growth in the beginning of my career. It\'s been a pleasure working with Sai everyday and I definitely would say sky\'s the limit for him and his career.”"]'] User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to manage and coordinate large-scale events, and today the user is reaching out to the agent because they need assistance in planning and organizing a high-profile client meeting.
### Human: Agent: ['Tanvi Mittal', 'I have a Masters Degree at Carnegie Mellon University in Business Intelligence and Data Analytics. I am looking to apply my knowledge, and global, diverse experience in the analytics industry to solve business problems. “Data, well represented, is knowledge” is my operating mantra. I am curious about knowing every aspect of a problem, understand it from both Technical and Business perspective. Field of interests: • Data Science • Data Analytics • Business Analytics • Software Development • Project Management I believe that the world has just started to recognize the power of data analytics to make the world a better place. Given the easy availability and affordability of mobile devices and significant advancements in communication technology, terra bytes of data is being generated either as content or in the form of digital footprints that people leave. The challenge is to put these pieces together in a structured manner to provide a plethora of hidden information which will open gates to a myriad opportunities that can help individuals, corporations, and governments to make smarter and quicker decisions for the betterment of mankind. Specialties:- Programming Languages: Python, C++, C, R, Java, Nodejs, HTML, CSS, JavaScript Analytical Tools/IDEs: IBM SPSS Statistics, R Studio, Spyder, Jupyter Notebook, MySQL, Oracle Statistical Techniques: Predictive Modelling, Machine Learning Algorithms Soft Skills: Analytical Thinking, Team-player, Strategic decision making Microsoft Office: Word, Excel, PowerPoint, Outlook You can reach me via any of the following: Phone: +1 (412) 708-6079 E-mails: mittaltanvi29@gmail.com tmittal@alumni.cmu.edu', 'Carnegie Mellon Graduate | Data Scientist | Analyst | Consultant', 'TheMathCompany', '[{"company":"TheMathCompany","company_id":"themathcompany","industry":"Management Consulting","location":"Chicago, Illinois, United States","positions":[{"description":"","duration":"Aug 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Aug 2021","subtitle":"TheMathCompany","title":"Senior Associate Consultant - Data Science"}],"url":"https://www.linkedin.com/company/themathcompany"},{"company":"ReBiz","company_id":"rebiz","location":"United States","positions":[{"description":"","duration":"Mar 2021 Aug 2021 6 months","duration_short":"6 months","end_date":"Aug 2021","start_date":"Mar 2021","subtitle":"ReBiz","title":"Data Analyst"}],"url":"https://www.linkedin.com/company/rebiz"},{"company":"Carnegie Mellon University","company_id":"carnegie-mellon-university","location":"United States","positions":[{"description":"","duration":"Jun 2020 Dec 2020 7 months","duration_short":"7 months","end_date":"Dec 2020","start_date":"Jun 2020","subtitle":"Carnegie Mellon University","title":"Content Developer"}],"url":"https://www.linkedin.com/company/carnegie-mellon-university"},{"company":"IBM India Private Limited","company_id":"ibm","location":"","positions":[{"description":"Data Scientist in Cognitive Computing and Advanced Analytics Data Scientist in Cognitive Computing and Advanced Analytics","duration":"Aug 2016 Jun 2019 2 years 11 months","duration_short":"2 years 11 months","end_date":"Jun 2019","start_date":"Aug 2016","subtitle":"IBM India Private Limited","title":"Data Scientist"}],"url":"https://www.linkedin.com/company/ibm"}]', '["Vijith Varghese, Ph.D. “I was PM for a project in which Tanvi built for a pharmaceutical company, a cognitive search and a virtual agent. She showed tremendous potential as a developer. Strong willingness to learn and progress. Fast learner and a team player willing to help others. Tanvi was able to show variety of skills and knowledge ranging from cognitive computing to application development. She successfully put them into use to make an impact to our project. Her technical expertise with complete ownership mindset helped the team to achieve goals.”","Venkatesh Sarangan “Tanvi always finds a way to do fantastic work. It was great working with her & her CMU colleagues on her capstone project on electric vehicles. Though the problem domain and the solution techniques were outside the area of her expertise, she & her colleagues showed great poise and did a wonderful job in the limited time we had. I am sure that these skills will help her go a long way in her career. Best Wishes!”"]'] User: ['Daniel S.', 'Email: yiwork01@gmail.com', 'Engineer, Pilot', 'Apple', '[{"company":"Apple","company_id":"apple","industry":"Consumer Electronics","location":"Cupertino, California, United States","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"Apple","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/apple"},{"company":"CryptoMove","company_id":"cryptomove","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Mar 2019 2020 1 year","duration_short":"1 year","end_date":"2020","start_date":"Mar 2019","subtitle":"CryptoMove","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/cryptomove"},{"company":"AirDeck Technologies US, Inc.","company_id":"airdec-ktech","location":"San Jose","positions":[{"description":"","duration":"Jul 2017 Feb 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Feb 2019","start_date":"Jul 2017","subtitle":"AirDeck Technologies US, Inc.","title":"Founding Software Engineer - full stack"}],"url":"https://www.linkedin.com/company/airdec-ktech"},{"company":"Trusiness LLC","company_id":null,"location":"San Jose","positions":[{"description":"","duration":"May 2016 May 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2017","start_date":"May 2016","subtitle":"Trusiness LLC","title":"Founding Full Stack Engineer"}],"url":""},{"company":"University of Arizona","company_id":"uarizona","location":"Tucson, Arizona Area","positions":[{"description":"• Researched in Named Data networking; Future Internet architecture ( http://named-data.net/) • Researched in Named Data networking; Future Internet architecture ( http://named-data.net/)","duration":"May 2015 Jul 2015 3 months","duration_short":"3 months","end_date":"Jul 2015","start_date":"May 2015","subtitle":"University of Arizona","title":"Assistant Research"}],"url":"https://www.linkedin.com/company/uarizona"}]', '["Rakesh Kandibanda “It was my pleasure working with Daniel. He has great innovative ideas and knows how to make these ideas happen into reality part of the product. He is strong in algorithms design and data structures. He pays attention to minute details and always willing to get things done the best possible way. We worked together on creating a fully functional private cloud product during which he never compromised on quality and delivered the feature set on time with lot of innovation part of the design. Always willing to go extra mile and deliver the best design and product. Daniel always keeps himself up to date on latest technologies and frameworks and willing to apply right tools to the right problems at hand. I highly reccomend him.”","Shaun Au “Daniel is a gifted software engineer with a passion for new technology and new tools. He thrives on discovering creative solutions for complex front end and back end engineering challenges. He’s also a detail oriented developer with keen eyes for frictionless user experience. He is also a solid team player who loves to participate in design sprints and delivers in an agile environment. Daniel is a valuable asset to any product development team. ”"]']### Assistant: The agent's job is to provide data analytics and business intelligence solutions, Today, the user is reaching out to the agent because they need assistance in implementing innovative software solutions for an upcoming project at Apple.
### Human: Agent: ['Lori Pastore, CIC, AIS', '25+ years consulting, marketing and servicing commercial property & casualty insurance. Specialties: Commercial Insurance design and placement; Community Associations, Construction, Commercial Real Estate, Hospitality, Cultural & Financial Institutions', 'Assistant Vice President / Client Services', 'NFP', '[{"company":"NFP","company_id":"wearenfp","industry":"Insurance","location":"Chicago, Illinois, United States","positions":[{"description":"","duration":"May 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"May 2021","subtitle":"NFP","title":"Assistant Vice President / Client Services"}],"url":"https://www.linkedin.com/company/wearenfp"},{"company":"Risk Strategies Company","company_id":"risk-strategies-company","location":"Greater Chicago Area","positions":[{"description":"Account Executive / Team Leader Account Executive / Team Leader","duration":"Sep 2014 May 2021 6 years 9 months","duration_short":"6 years 9 months","end_date":"May 2021","start_date":"Sep 2014","subtitle":"Risk Strategies Company","title":"Senior Vice President"}],"url":"https://www.linkedin.com/company/risk-strategies-company"},{"company":"DeWitt Stern Group","company_id":"dewitt-stern-group","location":"","positions":[{"description":"Specializing in the design, placement and service of broad, cost-effective Property & Casualty and Employee Benefit insurance programs.The postings on this site are my own and do not necessarily represent the positions,strategies or opinions of DeWitt Stern Group Inc., or its related entities. Specializing in the design, placement and service of broad, cost-effective Property & Casualty and Employee Benefit insurance programs.The postings on this site are my own and do not necessarily represent the positions,strategies or opinions of DeWitt Stern Group Inc., or its related entities.","duration":"Jun 2009 Sep 2014 5 years 4 months","duration_short":"5 years 4 months","end_date":"Sep 2014","start_date":"Jun 2009","subtitle":"DeWitt Stern Group","title":"Vice President"}],"url":"https://www.linkedin.com/company/dewitt-stern-group"},{"company":"Hruska Insurancenter","company_id":null,"location":"","positions":[{"description":"New business development. New business development.","duration":"Oct 2002 Jun 2009 6 years 9 months","duration_short":"6 years 9 months","end_date":"Jun 2009","start_date":"Oct 2002","subtitle":"Hruska Insurancenter","title":"Account Executive"}],"url":""},{"company":"Assurance Agency","company_id":"assurance","location":"","positions":[{"description":"","duration":"Dec 1997 Oct 2002 4 years 11 months","duration_short":"4 years 11 months","end_date":"Oct 2002","start_date":"Dec 1997","subtitle":"Assurance Agency","title":"Account Manager"}],"url":"https://www.linkedin.com/company/assurance"}]', '["Jeff Sidor “After working with Lori for several years now, I\'ve found her to be extremely professional, reliable, thorough and straight-forward. She makes other insurance agents look like amateurs.”","Sheila Finkel “Lori is a dedicated agent who is well versed on the intricacies of condominium property insurance. She listens to her clients and works diligently to provide a product that meets their needs perfectly.”"]'] User: ['Jagerkal Sneha Kulkarni', 'A seasoned Business Analyst with domain expertise in Supply Chain Marketing, Distribution Operations, Banking, Insurance, Utility Services & Healthcare!', 'Business Analyst', 'Strategic Staffing Solutions - DTE', '[{"company":"Strategic Staffing Solutions - DTE","company_id":null,"location":"Michigan, United States","positions":[{"description":"","duration":"Mar 2022 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Strategic Staffing Solutions - DTE","title":"Business Analyst"}],"url":""},{"company":"Strategic Staffing Solutions","company_id":"strategic-staffing-solutions","location":"Michigan","positions":[{"description":"","duration":"Mar 2022 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Strategic Staffing Solutions","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/strategic-staffing-solutions"},{"company":"Centene Corporation","company_id":"centene-corporation","location":"Detroit, Michigan, United States","positions":[{"description":"","duration":"Sep 2020 Feb 2021 6 months","duration_short":"6 months","end_date":"Feb 2021","start_date":"Sep 2020","subtitle":"Centene Corporation","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/centene-corporation"}]', '["Arun Kunnummal “A hard core workaholic with a chilled attitude. The pressure situations she is in, will never reflect in Sneha\'s work or actions. And be assured the assignments to be completed within the time frame with zero errors. Above all the best mentor for Juniors in organization”","Alexander Suresh Thomas “During Sneha\'s 3 years tenure with Hewlett Packard Financial Services, her dedication and hard work were admirable. She worked well with stakeholders from different levels. She was also one of the recipients of the quarterly Hall of Fame award which was only given to individuals who have significant contribution towards the company\'s quarterly performance.”"]']### Assistant: The agent's job is to consult and service commercial property and casualty insurance, and today, the agent is reaching out to the user because they need to discuss the user's business insurance needs and provide tailored coverage options.
### Human: Agent: ['Mark Steele', 'Specialties: Senior Mortgage Lender - Residential mortgage lending - Single Family homes, Condos, New Construction - Jumbo Loans *Equal Housing Lender *The views expressed on this site are those of the individual author and do not necessarily represent those of Hilltop Holdings, PlainsCapital Corporation or its subsidiaries. *primelending.com/legal Go to https://www.linkedin.com/in/marksteeleonline/', 'Producing Branch Manager at PrimeLending, a PlainsCapital Company, NMLS: 762389, PrimeLending NMLS: 13649', 'PrimeLending', '[{"company":"PrimeLending","company_id":"primelending","industry":"Financial Services","location":"Wauwatosa, WI","positions":[{"description":"","duration":"Jun 2015 - Present 6 years 9 months","duration_short":"6 years 9 months","end_date":"Present","start_date":"Jun 2015","subtitle":"PrimeLending","title":"Producing Branch Manager"}],"url":"https://www.linkedin.com/company/primelending"},{"company":"The Steelheads","company_id":null,"location":"","positions":[{"description":"Lead guitar & vocals Lead guitar & vocals","duration":"1997 - Present 25 years","duration_short":"25 years","end_date":"Present","start_date":"1997","subtitle":"The Steelheads","title":"Guitarist/Singer"}],"url":""},{"company":"Johnson Bank","company_id":"johnson-financial-group","location":"","positions":[{"description":"","duration":"Oct 2008 Jun 2015 6 years 9 months","duration_short":"6 years 9 months","end_date":"Jun 2015","start_date":"Oct 2008","subtitle":"Johnson Bank","title":"AVP Senior Mortgage Consultant"}],"url":"https://www.linkedin.com/company/johnson-financial-group"},{"company":"Village of West Milwaukee","company_id":null,"location":"","positions":[{"description":"","duration":"2003 Jan 2012 9 years","duration_short":"9 years","end_date":"Jan 2012","start_date":"2003","subtitle":"Village of West Milwaukee","title":"Planning Commission"}],"url":""},{"company":"PyraMax Bank","company_id":"pyramax-bank","location":"","positions":[{"description":"","duration":"Jul 2006 Oct 2008 2 years 4 months","duration_short":"2 years 4 months","end_date":"Oct 2008","start_date":"Jul 2006","subtitle":"PyraMax Bank","title":"Senior Mortgage Consultant"}],"url":"https://www.linkedin.com/company/pyramax-bank"},{"company":"Amerihome Mortgage","company_id":"amerihome-mortgage","location":"","positions":[{"description":"","duration":"Sep 2003 Jul 2006 2 years 11 months","duration_short":"2 years 11 months","end_date":"Jul 2006","start_date":"Sep 2003","subtitle":"Amerihome Mortgage","title":"Senior Mortgage Consultant"}],"url":"https://www.linkedin.com/company/amerihome-mortgage"},{"company":"Venus Ford","company_id":null,"location":"","positions":[{"description":"","duration":"Mar 1998 Sep 2003 5 years 7 months","duration_short":"5 years 7 months","end_date":"Sep 2003","start_date":"Mar 1998","subtitle":"Venus Ford","title":"Finance & Insurance Manager"}],"url":""}]', '["Eric Olmack - CPA, CFE “My wife and I recently used Mark from Johnson Bank to finance the purchase of our new home in Wisconsin. We couldn\'t have been more pleased with our experience. Mark was courteous, professional, knowledgeable, and most importantly, caring, about our transaction. Mark\'s communication during the process was the best! He always responded promptly to phone calls and emails. Mark was very well organized and never missed a detail. We started off working with a \\"big bank\\", and quickly became so frustrated with the process, that we called Mark through a referral who had worked with him several times in the past. From completing the application, to getting a fair appraisal, to seeing the loan through approval, Mark was involved in every step along the way. He even came to our closing! Mark always went the extra mile to ensure we received the best treatment, and to ensure we were getting the best deal. He provided advice as to when we should lock-in our rate, and saved us several thousands of dollars on our closing costs when rates decreased (we were buying down our rate). I would highly recommend Mark to anyone and certainly will use his services in the future should we need to refinance or buy another home. Thank you Mark, and thank you Johnson Bank!”","Jessie Marie Schreier “Mark continues to be extremely helpful and responsive to all my banking concerns!”"]'] User: ['Craig Oenes', 'Mortgage Professional', 'Mortgage Broker/Owner at Midwest Mortgage, LLC', 'Midwest Mortgage, LLC', '[{"company":"Midwest Mortgage, LLC","company_id":null,"location":"720 N Rochester Street Mukwonago, WI 53149","positions":[{"description":"","duration":"Jun 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Midwest Mortgage, LLC","title":"Mortgage Broker/Owner"}],"url":""},{"company":"CAO, LLC","company_id":null,"location":"Mukwonago, Wisconsin","positions":[{"description":"","duration":"Feb 2009 Feb 2021 12 years 1 month","duration_short":"12 years 1 month","end_date":"Feb 2021","start_date":"Feb 2009","subtitle":"CAO, LLC","title":"Owner"}],"url":""},{"company":"Edge Home Finance Corporation","company_id":"edge-home-finance","location":"Mukwonago, Wisconsin, United States","positions":[{"description":"","duration":"Nov 2019 Nov 2020 1 year 1 month","duration_short":"1 year 1 month","end_date":"Nov 2020","start_date":"Nov 2019","subtitle":"Edge Home Finance Corporation","title":"Branch Manager"}],"url":"https://www.linkedin.com/company/edge-home-finance"},{"company":"Guaranteed Rate","company_id":"guaranteed-rate","location":"16535 W Bluemound Rd 310A Brookfield, WI 53005","positions":[{"description":"Working with the fastest growing mortgage company in America. Offering all types of mortgage loans: Conventional, Conforming, Jumbo\'s, FHA, VA. Low closing costs and in many cases no closing costs. Can close purchase loans quickly and refi\'s within 45 days. Working with the fastest growing mortgage company in America. Offering all types of mortgage loans: Conventional, Conforming, Jumbo\'s, FHA, VA. Low closing costs and in many cases no closing costs. Can close purchase loans quickly and refi\'s within 45 days.","duration":"Dec 2012 Feb 2014 1 year 3 months","duration_short":"1 year 3 months","end_date":"Feb 2014","start_date":"Dec 2012","subtitle":"Guaranteed Rate","title":"VP of Mortgage Lending"}],"url":"https://www.linkedin.com/company/guaranteed-rate"},{"company":"National City Bank","company_id":"national-city-bank","location":"","positions":[{"description":"","duration":"2007 2008 1 year","duration_short":"1 year","end_date":"2008","start_date":"2007","subtitle":"National City Bank","title":"Loan Officer"}],"url":"https://www.linkedin.com/company/national-city-bank"},{"company":"Chase Home Finance","company_id":"chase","location":"","positions":[{"description":"","duration":"Jan 2001 Dec 2007 7 years","duration_short":"7 years","end_date":"Dec 2007","start_date":"Jan 2001","subtitle":"Chase Home Finance","title":"Wholesale Account Rep"}],"url":"https://www.linkedin.com/company/chase"},{"company":"Mortgage Concepts","company_id":"mortgage-concepts","location":"","positions":[{"description":"","duration":"Mar 1995 Jan 2001 5 years 11 months","duration_short":"5 years 11 months","end_date":"Jan 2001","start_date":"Mar 1995","subtitle":"Mortgage Concepts","title":"Owner"}],"url":"https://www.linkedin.com/company/mortgage-concepts"}]', '["L. Susan Fischer, MCJ, CFC “How many professionals do you know that would get on your case for not calling them at home on a Sunday night when your car broke down and you needed a tow truck? Well, this one does!! Craig is a tireless advocate for his customers. He provides a great price, timely service, and is so personable. He is enjoyable to work with, no matter what the issue. And everyone I have sent to Craig is getting great service for less money than they were paying. I strongly recommend Oenes Insurance Agency.”","Dani Austin-Rauch “Craig is very detailed, professional and knows his products. I know if I refer business to Craig, it is taken care of and I don\'t need to worry about it in the future. I will continue to recommend Craig in the future.”"]']### Assistant: The agent's job is to provide mortgage lending services, and today the user is reaching out to the agent because they need assistance with refinancing their current home loan.
### Human: Agent: ['Adnana Alicic', "YSS is hiring! Join one of Iowa's most respected and comprehensive youth and family development organizations. Message me for details today.", 'Recruitment Specialist at YSS', 'YSS', '[{"company":"YSS","company_id":"weareyss","industry":"Individual & Family Services","location":null,"positions":[{"description":"• Partner with managers to understand their recruitment needs and co-creates a recruitment plan with them. • Co-lead Employee Engagement Committee.• Utilize online recruitment strategies including social and professional networking sites.• Maintain all pertinent job search documentation, records, and reporting in the HRIS per retention guidelines.• Perform reference, employment verification, and background checks for potential employees, as needed.• Coordinate campus visits and participation in career fairs. • Obtain feedback from New Hire/Onboarding surveys and follows-up with new team members after hire. Shares feedback about hiring and orientation process with the People Development team.• Assist managers and team members on usage of HRIS system, provides assistance and trains new hires, as needed, on how to utilize the system.• Maintain regular communication with service directors regarding recruitment of staff/interns and check in with their programs quarterly.• Manage and collect written evaluation of interns from program supervisors. • Survey interns regularly for feedback on their experience at YSS. Evaluate and follow up if needed.","duration":"Dec 2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Dec 2020","subtitle":"YSS","title":"Recruitment Specialist"},{"description":"• Administer employee benefits• Enter constituent records within Raiser\'s Edge • Build medical forms and client records in CareLogic • Create employee satisfaction reports • Update job descriptions • Manage and update personnel files for old and new hires in the HR database• Carry out administrative duties such as filing, typing, copying, scanning etc.","duration":"Sep 2019 Dec 2020 1 year 4 months","duration_short":"1 year 4 months","end_date":"Dec 2020","start_date":"Sep 2019","subtitle":"YSS","title":"HR Support Work Study"}],"url":"https://www.linkedin.com/company/weareyss"},{"company":"National Carwash Solutions","company_id":"national-carwash-solutions","location":"Grimes, Iowa","positions":[{"description":"• Managed the full recruiting life cycle across a variety of open roles helping management find, hire, and retain quality talent• Consulted with hiring managers to determine staffing needs• Conducted pre-screening interviews with candidates via phone• Leveraged social media to advertise open job positions• Co-lead projects to create job ladders and compliant job descriptions for over 200 active positions • Managed the full recruiting life cycle across a variety of open roles helping management find, hire, and retain quality talent• Consulted with hiring managers to determine staffing needs• Conducted pre-screening interviews with candidates via phone• Leveraged social media to advertise open job positions• Co-lead projects to create job ladders and compliant job descriptions for over 200 active positions","duration":"Jan 2019 Feb 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Feb 2020","start_date":"Jan 2019","subtitle":"National Carwash Solutions","title":"Human Resources/Talent Acquisition Intern"}],"url":"https://www.linkedin.com/company/national-carwash-solutions"}]', '["LinkedIn User “Nana worked with me at YSS from September 2019 through July 2020 as a work-study student through ISU. She has been instrumental in maintaining daily tasks, learns quickly, and works well on her own. Nana has experience working in databases, data entry, benefit enrollment, reporting, and helped tremendously with our data transfer from one client medical record system to a new one. If we had an open full-time position here at YSS, we would fight to keep Nana, as she has been a great fit in our team, is a hard worker, and meets our core values: Compassion, Collaboration, Commitment, Innovation, Integrity, and \\"Can do\\" Spirit. ”","Lisa Hoffman “I have worked closely with Adnana for more than a year. She is willing to learn and is successful at accomplishing what she works on from small independent projects to working with a team on large projects. She is innovative and shares ideas while receiving feedback well. Adnana collaborates with others to ensure success. She is dependable, pleasant and smart. I have no reservation in recommending Adnana and know she would be a great staff addition.”"]'] User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to recruit and hire quality talent for YSS, and today the user is reaching out to the agent because they need assistance in planning and managing a high-profile client event for IHI.
### Human: Agent: ['Madeline Ingleby', "As an experienced Senior Sales Executive, I work every day to be an expert in my industry. I am super focused on leveraging data and best-learned practices to provide my clientele with creative and innovative solutions, and help them think outside the box! I am eager to learn, excited to teach, and energized by helping companies grow.Outside of Sprout's walls, I enjoy spending time with my family, sailing on Lake Michigan, traveling, cross-stitching, reading, and drinking good wine.", 'Helping brands harness the power of social media', 'Sprout Social, Inc.', '[{"company":"Sprout Social, Inc.","company_id":"sprout-social-inc-","industry":"Internet","location":null,"positions":[{"description":"","duration":"Jan 2019 - Present 2 years 9 months","duration_short":"2 years 9 months","end_date":"Present","start_date":"Jan 2019","subtitle":"Sprout Social, Inc.","title":"Senior Enterprise Account Executive"},{"description":"As an Advocacy Account Executive for Bambu, Sprout Social\'s employee advocacy platform, I work with various teams (including Marketing, Communications, and Talent Acquisition/HR) to help businesses grow their social media presence. Bambu by Sprout Social gives employees a simple way to amplify their company\'s brand by sharing curated content across their social networks.By empowering employees to share company content on social, brands can tap into a new audience while also keeping employees informed, engaged and connected.","duration":"Sep 2017 Jan 2019 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jan 2019","start_date":"Sep 2017","subtitle":"Sprout Social, Inc.","title":"Enterprise Account Executive, Advocacy"}],"url":"https://www.linkedin.com/company/sprout-social-inc-"},{"company":"UrbanBound","company_id":"urbanbound","location":"Chicago, IL","positions":[{"description":"UrbanBound is a web-based platform that provides companies with a comprehensive relocation solution for their newly hired and transferring employees. With more than 100 customers in the Fortune 1000, UrbanBound is expanding the range of employees who are offered valuable mobility benefits with its affordable, easy-to-use, turn-key solution.We believe that no employee should have to relocate alone, regardless of their level or position within the company. With our online tools and offline support, employees plan and organize their entire relocation while being connected to a vetted supplier network who offer preferred pricing through our exclusive group buying power. Our breakthrough approach has changed the way businesses relocate and onboard employees forever.Throughout my tenure at UrbanBound, I worked with companies across all industries, teaming up with Global Mobility professionals, HR teams, Directors of Talent Acquisition, and anyone involved in Campus Recruiting / Intern programs to streamline their internal relocation processes while improving the experience for their relocating employees.","duration":"May 2014 Sep 2017 3 years 5 months","duration_short":"3 years 5 months","end_date":"Sep 2017","start_date":"May 2014","subtitle":"UrbanBound","title":"Enterprise Account Executive"}],"url":"https://www.linkedin.com/company/urbanbound"},{"company":"Exact Data ConsumerBase","company_id":"exact-data","location":null,"positions":[{"description":"• Increased Premier Sales production by 32% in seven months while exceeding $2MM in cumulative personal revenue production• Produced and communicate comprehensive weekly disposition statements detailing leads, contact activity, and pipeline reports• Worked with Fortune 100 companies, advertising agencies, data list brokers and small end users alike, including direct client meetings","duration":"Jun 2013 Apr 2014 11 months","duration_short":"11 months","end_date":"Apr 2014","start_date":"Jun 2013","subtitle":"Exact Data ConsumerBase","title":"Vice President, Premier Sales"},{"description":"• Interviewed, hired and trained a sales force of 20+ business development sales professionals while maintaining personal revenue production goals• Standardized training program for new employees and led on-going weekly sales trainings for sales force of 30+ individuals• Coordinated sales challenges and bonus programs designed to motivate sales force","duration":"Jan 2011 May 2013 2 years 5 months","duration_short":"2 years 5 months","end_date":"May 2013","start_date":"Jan 2011","subtitle":"ConsumerBase","title":"Divisional Manager"},{"description":"• Consistently met and exceeded monthly revenue quotas, averaging 25 sales a month and 32% conversion rate over the first 8 months with a personal revenue production of 10% of company annual revenue, resulting in promotion to Divisional Sales Manager • Sustained consistent workload of a minimum of 65 outbound calls per day and follow-up e-mail correspondence","duration":"May 2010 Dec 2010 8 months","duration_short":"8 months","end_date":"Dec 2010","start_date":"May 2010","subtitle":"Exact Data ConsumerBase","title":"Account Executive"}],"url":"https://www.linkedin.com/company/exact-data"},{"company":"Acquirent","company_id":"acquirent","location":"","positions":[{"description":"","duration":"Aug 2008 Jun 2010 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jun 2010","start_date":"Aug 2008","subtitle":"Acquirent","title":"Sales Executive"}],"url":"https://www.linkedin.com/company/acquirent"},{"company":"Microsoft","company_id":"microsoft","location":"","positions":[{"description":"Worked to cultivate a strong student-2-student network to improve the information flow of new and existing Microsoft technologies from Microsoft Corporation to the Miami University student community.- Responsibilities included planning, organizing and executing launch events in order to increase product awareness- Received top sales award from Microsoft for Office 2007 and ranked 3rd out of 100 Student Representatives for overall sales of Microsoft Office 2007 Worked to cultivate a strong student-2-student network to improve the information flow of new and existing Microsoft technologies from Microsoft Corporation to the Miami University student community.- Responsibilities included planning, organizing and executing launch events in order to increase product awareness- Received top sales award from Microsoft for Office 2007 and ranked 3rd out of 100 Student Representatives for overall sales of Microsoft Office 2007","duration":"Sep 2007 May 2008 9 months","duration_short":"9 months","end_date":"May 2008","start_date":"Sep 2007","subtitle":"Microsoft","title":"Student Partner"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"John Hancock","company_id":"john-hancock","location":"Greater Boston Area","positions":[{"description":"Completed a marketing internship program involving the production of broker and client marketing literature used to support Venture ®Variable Annuities sales.- Built and maintained an electronic and hard-copy retirement articles database- Updated and streamlined public seminars with information relevant to new products- Generated various pieces of promotional literature for sponsorship meetings Completed a marketing internship program involving the production of broker and client marketing literature used to support Venture ®Variable Annuities sales.- Built and maintained an electronic and hard-copy retirement articles database- Updated and streamlined public seminars with information relevant to new products- Generated various pieces of promotional literature for sponsorship meetings","duration":"Jun 2007 Aug 2007 3 months","duration_short":"3 months","end_date":"Aug 2007","start_date":"Jun 2007","subtitle":"John Hancock","title":"Marketing Intern"}],"url":"https://www.linkedin.com/company/john-hancock"}]', '["Jeff Ellman “I had the pleasure of managing Madeline for greater than 3 years. Madeline came to work every day with a positive attitude and a fire in the belly to drive results. Madeline is consultative in nature and eager to solve client challenges. She takes great pride in her work and it clearly shows. I highly recommend Madeline for any sales or management position. She is a winner!”","Sean Pratscher “Madeline is a sales leader, through and through. During my time at Exact Data, she dominated the sales leader-board, earning President\'s and CEO\'s Circle honors, consistently, month after month after month. Madeline helped me more times than I can count during my time at Exact Data, all without expecting anything in return - a quality I\'ve found to be more and more rare today. I recommend Madeline, very highly, in any sales leadership capacity.”"]'] User: ['Matthew Drzewiecki, MBA', 'Digital marketing strategist & client relationship lead, expertise in emerging market growth, innovator for new partnerships Over 12 years experience delivering successful global performance marketing campaigns on behalf of the worlds top brands. Specialties: International Performance Campaign Management, Affiliate Marketing, Business Development, & Prospecting, Marketplace Building, Digital Marketing, Client Service and Success, Operations / Project Management, Market Research, Data Analysis, Direct Marketing, Real Estate', 'Agency Account Executive at Perform[cb]', 'Perform[cb]', '[{"company":"Perform[cb]","company_id":"performcb","industry":"Marketing Services","location":"Chicago, Illinois, United States","positions":[{"description":"","duration":"Jul 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Jul 2021","subtitle":"Perform[cb]","title":"Agency Account Executive"}],"url":"https://www.linkedin.com/company/performcb"},{"company":"Fiat Growth","company_id":"fiatgrowth","location":"Chicago, Illinois, United States","positions":[{"description":"","duration":"Oct 2020 Dec 2020 3 months","duration_short":"3 months","end_date":"Dec 2020","start_date":"Oct 2020","subtitle":"Fiat Growth","title":"Director of Partnerships"}],"url":"https://www.linkedin.com/company/fiatgrowth"},{"company":"Rakuten Marketing","company_id":"rakutenadvertising","location":null,"positions":[{"description":"","duration":"May 2019 Jul 2020 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jul 2020","start_date":"May 2019","subtitle":"Rakuten Marketing","title":"Director, Enterprise Solutions"},{"description":"","duration":"Apr 2017 Jul 2020 3 years 4 months","duration_short":"3 years 4 months","end_date":"Jul 2020","start_date":"Apr 2017","subtitle":"Rakuten Marketing","title":"Senior Enterprise Account Manager, Client Success"},{"description":"","duration":"Sep 2015 Jul 2020 4 years 11 months","duration_short":"4 years 11 months","end_date":"Jul 2020","start_date":"Sep 2015","subtitle":"Rakuten Marketing","title":"Strategic Account Manager, Client Success"},{"description":"","duration":"Oct 2013 Jul 2020 6 years 10 months","duration_short":"6 years 10 months","end_date":"Jul 2020","start_date":"Oct 2013","subtitle":"Rakuten Marketing","title":"Account Manager"}],"url":"https://www.linkedin.com/company/rakutenadvertising"},{"company":"SGK","company_id":"sgk","location":null,"positions":[{"description":"","duration":"May 2013 Sep 2013 5 months","duration_short":"5 months","end_date":"Sep 2013","start_date":"May 2013","subtitle":"SGK","title":"Retail Data Operations - Team Lead"},{"description":"","duration":"May 2012 May 2013 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2013","start_date":"May 2012","subtitle":"Schawk!, Inc. / Anthem! Worldwide","title":"Data Analyst, Operations Process Consultant"}],"url":"https://www.linkedin.com/company/sgk"},{"company":"James Clark Company","company_id":null,"location":"Chicago, IL","positions":[{"description":"","duration":"Aug 2009 May 2012 2 years 10 months","duration_short":"2 years 10 months","end_date":"May 2012","start_date":"Aug 2009","subtitle":"James Clark Company","title":"Direct Marketing Manager, Analyst"}],"url":""},{"company":"Loyola University Chicago","company_id":"loyola-university-chicago","location":"Chicago, IL","positions":[{"description":"","duration":"Oct 2006 Sep 2007 1 year","duration_short":"1 year","end_date":"Sep 2007","start_date":"Oct 2006","subtitle":"Loyola University Chicago","title":"Graduate Research Assistant"}],"url":"https://www.linkedin.com/company/loyola-university-chicago"},{"company":"Finis Inc","company_id":"finis-inc","location":"Livermore, CA","positions":[{"description":"","duration":"May 2004 Dec 2004 8 months","duration_short":"8 months","end_date":"Dec 2004","start_date":"May 2004","subtitle":"Finis Inc","title":"Marketing Coordinator"}],"url":"https://www.linkedin.com/company/finis-inc"}]', '["Shruti Sahu “It has been a great pleasure working with Matt as the Account Manager for Global Customer Commerce (Blinds.com) for the past 2 years. He is a person with strong ownership of the Rakuten product, and has in dept knowledge of the business. Matt is proactive, results driven, responsible and full of great ideas. He is one of the best Account Managers I have worked with!”","Lara Roberts “Matthew has an unmatched knowledge base and proven expertise in his field. A pleasure to work, with and someone who professionally and competently manages resources to consistently achieve the stated goals. Always available and responsive, our expectations were well exceeded by having Matthew manage our account team. I would highly recommend him to lead or execute marketing initiatives for any scale project or client. ”"]']### Assistant: The agent's job is to help brands harness the power of social media, and today the user is reaching out to the agent because they need assistance in delivering successful global performance marketing campaigns for their emerging market growth.
### Human: Agent: ['Caesar Parisi', 'Broker/Owner of Champagne & Parisi Real Estate. I have assisted in the growth of the company to reach over 100 full-time Realtors and two prime locations in the beautiful city of Boca Raton, Florida.', 'Broker/Owner of Champagne & Parisi Real Estate', 'Champagne & Parisi Real Estate', '[{"company":"Champagne & Parisi Real Estate","company_id":"champagne-&-parisi","industry":"Leasing Real Estate","location":"Boca Raton, FL","positions":[{"description":"Oversees the daily operations and marketing for more than 65 Realtors in Boca Raton & Delray Beach, Florida. Oversees the daily operations and marketing for more than 65 Realtors in Boca Raton & Delray Beach, Florida.","duration":"Jan 2011 - Present 11 years 3 months","duration_short":"11 years 3 months","end_date":"Present","start_date":"Jan 2011","subtitle":"Champagne & Parisi Real Estate","title":"Broker/Owner of Champagne & Parisi Real Estate"}],"url":"https://www.linkedin.com/company/champagne-&-parisi"}]', '["Scott Harmer “Caesar is a talented, honest, driven, hard working, experienced Realtor that is a pleasure to work a deal with!”","Jared Leshner P.A., HSE “Caesar is the all around package!!! I have had the pleasure of working with Caesar for almost a year now and each and every day learn something new from him. Caesar has the same attitude with every transaction and agent that no question or triumph is too small. He is always there to reach out a helping had and supply the timely and proper advise that agents and clients need to achieve success!! With his timely and efficient manners Caesar is an A++ agent and colleague and has the drive for success!”"]'] User: ['Celeste Hopkins', 'Owner/Broker, C Hopkins AZ Realty', 'Real Estate Professional', 'real esate', '[{"company":"real esate","company_id":"real-esate","industry":"Leasing Real Estate","location":"Phoenix, Arizona Area","positions":[{"description":"Owner/Broker C.Hopkins AZ Realty","duration":"Jan 2017 - Present 4 years 7 months","duration_short":"4 years 7 months","end_date":"Present","start_date":"Jan 2017","subtitle":"real esate","title":"Owner"}],"url":"https://www.linkedin.com/company/real-esate"},{"company":"Realtor","company_id":null,"location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 1994 - Present 27 years 6 months","duration_short":"27 years 6 months","end_date":"Present","start_date":"Feb 1994","subtitle":"Realtor","title":"AZ Realtor"}],"url":""},{"company":"Garrett Walker Homes","company_id":"garrettwalkerhomes","location":"","positions":[{"description":"","duration":"Mar 2014 Jan 2017 2 years 11 months","duration_short":"2 years 11 months","end_date":"Jan 2017","start_date":"Mar 2014","subtitle":"Garrett Walker Homes","title":"Sales Manager/Designated Broker"}],"url":"https://www.linkedin.com/company/garrettwalkerhomes"},{"company":"Garrett-Walker Homes","company_id":null,"location":"Phoenix, AZ","positions":[{"description":"","duration":"Jan 2014 Jan 2017 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jan 2017","start_date":"Jan 2014","subtitle":"Garrett-Walker Homes","title":"Sales Manager"}],"url":""},{"company":"HomeSmart","company_id":"homesmart","location":"","positions":[{"description":"Residential Specialist in Scottsdale andREO Listing Agent","duration":"Jan 2011 Jul 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Jul 2014","start_date":"Jan 2011","subtitle":"HomeSmart","title":"Realtor"}],"url":"https://www.linkedin.com/company/homesmart"}]', '["“Celeste Amato-Hopkins has been a personal friend for over 25 years, and the same great qualities she has a friend carries over into her work. Suffice it to say, she is passionate about her business, and the consummate professional.”"]']### Assistant: The agent's job is to oversee daily operations and marketing for a real estate company, and today the user is reaching out to the agent because they need assistance with a real estate transaction in Boca Raton, Florida.
### Human: Agent: ['Janis Tournillon', 'Developed a five day Leadership Experience for managers with 2 years plus. The five days are a very intense simulation using realistic case studies and interruptions that causes small groups to continuously prioritize and plan. Participants experience the talent management cycle. During the week participants: Develop a team strategy, Set individual employee goals, Coach employees, Manage their budget, Assess employee performance, Summarize the year for their manager.', 'Lead Learning Architect at Lumen', 'CenturyLink', '[{"company":"CenturyLink","company_id":"centurylink","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"","duration":"Jan 2020 - Present 2 years 3 months","duration_short":"2 years 3 months","end_date":"Present","start_date":"Jan 2020","subtitle":"CenturyLink","title":"Lead Learning Strategist"},{"description":"Training and Learning team; to design, develop and implement educational curriculum for employees.Created web based training that\'s engaging and innovative to enhance learning. Saved money by developing sales training curriculum rather than pay a vendor.","duration":"Feb 2013 Jan 2020 7 years","duration_short":"7 years","end_date":"Jan 2020","start_date":"Feb 2013","subtitle":"CenturyLink","title":"Learning & Development Consultant"}],"url":"https://www.linkedin.com/company/centurylink"},{"company":"Lumen Technologies","company_id":"lumentechnologies","location":"","positions":[{"description":"","duration":"Jan 2020 - Present 2 years 3 months","duration_short":"2 years 3 months","end_date":"Present","start_date":"Jan 2020","subtitle":"Lumen Technologies","title":"Lead Learning Architect"}],"url":"https://www.linkedin.com/company/lumentechnologies"},{"company":"savvisdirect - a CenturyLink Company","company_id":"centurylinktech","location":"Greater St. Louis Area","positions":[{"description":"Designed and implemented blended learning for new business unit start up. Audiences included sales, operations, and service delivery. Designed and implemented blended learning for new business unit start up. Audiences included sales, operations, and service delivery.","duration":"Jun 2012 Jan 2013 8 months","duration_short":"8 months","end_date":"Jan 2013","start_date":"Jun 2012","subtitle":"savvisdirect - a CenturyLink Company","title":"Learning Program Manager"}],"url":"https://www.linkedin.com/company/centurylinktech"},{"company":"Maritz","company_id":"maritz","location":"","positions":[{"description":"Designed and implemented training for Maritz salespeople and managers. Curriculum focused on consulting with client to recommend the best Maritz solution to solve a client issue. Developed blended learning approach including: needs assessment, web based training, gamification, Virtual sessions, ILT, simulated customer presentations/conversations and manager feedback. Designed and implemented training for Maritz salespeople and managers. Curriculum focused on consulting with client to recommend the best Maritz solution to solve a client issue. Developed blended learning approach including: needs assessment, web based training, gamification, Virtual sessions, ILT, simulated customer presentations/conversations and manager feedback.","duration":"Oct 1997 Mar 2012 14 years 6 months","duration_short":"14 years 6 months","end_date":"Mar 2012","start_date":"Oct 1997","subtitle":"Maritz","title":"Instructional Designer"}],"url":"https://www.linkedin.com/company/maritz"},{"company":"Maritz Learning","company_id":null,"location":"","positions":[{"description":"","duration":"1996 2002 6 years","duration_short":"6 years","end_date":"2002","start_date":"1996","subtitle":"Maritz Learning","title":"Instructional Designer"}],"url":""}]', '["Ollie Richards “Janis is an outstanding and versatile instructional designer and training professional. She has worked with me as a designer, facilitator, developer and manager and has always performed far beyond my expectations. I could count on her to help me plan and strategize learning interventions and to execute on plans in a variety of capacities, whatever the job called far. Janis has always been reliable and a great partner on my training initiatives.”","Nancy Ogden “I’ve had the great pleasure of working with Janis on learning initiatives for our enterprise sales teams for over 10 years. She is an exceptionally creative Instructional Designer, with no hesitation about diving head-first into a new content area or delivery mode. I admire her willingness to use new technology tools to advance her craft. Most recently, she’s taken great ownership in using game science principals to increase engagement in product certifications. I wholeheartedly endorse Janis’ work and would welcome the opportunity to collaborate on a project together again.”"]'] User: ['Avery Scott', 'I am an eager and hardworking technical support/customer service professional.', 'Customer Support', 'Self employed', '[{"company":"Self employed","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2011 - Present 9 years 11 months","duration_short":"9 years 11 months","end_date":"Present","start_date":"Oct 2011","subtitle":"Self employed","title":"Retired"}],"url":""},{"company":"Ocwen Financial Corporation","company_id":"ocwen-financial-corporation","location":"Orlando, Florida Area","positions":[{"description":"Responding to Mortgage Brokers, Appraisers, Inspectors, Title Companies, Home Owners Associations, Buyer\'s and Listing Agents, Asset Managers and Local Vendors regarding turning on electricity, water, and gas, making sure all appliances are in working condition for Ocwen’s, nationally foreclosed properties via, Internet, phone and fax. Ensure all code violations and liens are satisfied. Produce Articles of Incorporation, Trustee Deeds upon Sales, Certificate of Title and Listing Agreements when needed. Initiating request for deposits to turn on utilities with Accounts Payable. Shipping deposits next day via UPS, Express Mail and Regular Mail. Coordinate with local vendors regarding electrical, plumbing or gas repairs. Making sure inspections with the County and City is complete and satisfied.","duration":"Apr 2009 Oct 2011 2 years 7 months","duration_short":"2 years 7 months","end_date":"Oct 2011","start_date":"Apr 2009","subtitle":"Ocwen Financial Corporation","title":"Customer Service Rep"}],"url":"https://www.linkedin.com/company/ocwen-financial-corporation"},{"company":"eNeighborhoods","company_id":"eneighborhoods","location":"Boca Raton, FL","positions":[{"description":"Responding to Real Estate Professionals via phone, fax, mail, email or webmail. Resolving problems with eNeighborhoods and WyldFyre Software. Answer questions regarding services and billing. Diagnosing, isolating, and implementing remedies for system failures caused by errors in software code, using software system tools and resources available. Perform software testing to ensure proper functionality before updates was available to download. When appropriate escalate urgent problems to the appropriate party(s), and creating an in-depth case numbers in Track-It database. Followed up on service inquiries to ensure customers are satisfied with quality of service provided. Respond to and resolve complaints and concerns.Assisting subscribers with importing data from Multiple Listing Services all over the US and Canada. Assisting subscribers with creating documents such as Comparable Market Analysis, Listing Presentations, Open House Brochures, Flyers, Direct Mail and Email Campaigns, Maps or any other marketing material. Troubleshooting eNeighborhoods and RE/MAX websites. Conducted online web based training classes twice a day using “Go To Meeting.\\" Finding solution to problems with the least amount of resistances. Very detailed oriented. High level of written and oral communication skills. Excellent troubleshooting and logical problem solving skills.","duration":"Nov 2003 Dec 2008 5 years 2 months","duration_short":"5 years 2 months","end_date":"Dec 2008","start_date":"Nov 2003","subtitle":"eNeighborhoods","title":"Technical Support, Trainer"}],"url":"https://www.linkedin.com/company/eneighborhoods"},{"company":"Sensormatic","company_id":"sensormatic","location":"Boca Raton, FL","positions":[{"description":"Providing technical assistance and customer service for Sensormatic Electronics Corp. Customer Response Center. Receives service request via phone, facsimile or email from major Corporations such as Home Depot, Wal-Mart, Kmart, Sears, etc. Resolved issues with surveillance, self-check-out lanes, deactivators, power detachers, hand detachers and anti-theft system irregularities. Supported loss prevention personnel on the telephone while updating each call in database. Dispatching on-site service if unable to resolve telephonically. Handling irate and difficult customers in a professional and courteous manner.","duration":"Oct 2002 Nov 2003 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2003","start_date":"Oct 2002","subtitle":"Sensormatic","title":"Customer Service Rep."}],"url":"https://www.linkedin.com/company/sensormatic"},{"company":"The Answer Group (TAG)","company_id":"the-answer-group-tag-","location":"Fort Lauderdale, FL","positions":[{"description":"Providing technical assistance for Compaq Computer Corporation; Presario Consumer line of computers. Determined whether issues is a driver, software, hardware or system settings. Supporting customers on the telephone while updating each call in database.Worked with all Microsoft operating systems, restoring, and upgrading, reestablishing internet connectivity, and shared resources over a network. Worked with workgroups, domains, and LANs, configured TCP/IP, DNS, DHCP, routing and other networking services. Proficient in Microsoft Office 2010.","duration":"Mar 2001 Oct 2002 1 year 8 months","duration_short":"1 year 8 months","end_date":"Oct 2002","start_date":"Mar 2001","subtitle":"The Answer Group (TAG)","title":"Technical Support Engineer"}],"url":"https://www.linkedin.com/company/the-answer-group-tag-"},{"company":"High Security Alarms, Inc","company_id":null,"location":"","positions":[{"description":"Installed and serviced Burglar and Fire Alarms, Access Control, Surveillance, Intercom, Elevator Recall and Telephone Entry Systems, Swing, Slide and Barrier Gate operators. Performed annual fire inspections in commercial businesses.Trained end-users on using the software, managing and updated all user information, access permissions, and access codes in database.","duration":"Jun 1995 Jan 2000 4 years 8 months","duration_short":"4 years 8 months","end_date":"Jan 2000","start_date":"Jun 1995","subtitle":"High Security Alarms, Inc","title":"Electronic Security Technician"}],"url":""}]', '["“Avery is great at providing Customer Service and was always able to handle any issue or question that would come up. I would highly recommend him for the position.”","“I had the pleasure of working with Avery for several years. He displayed great dedication, reliability and attention to our customers. His extreme responsiveness to our customer needs while being able to manage their expectations along with his solid work ethic will make him a valuable addition to any organization.”"]']### Assistant: The agent's job is to provide technical support and customer service, and today, the agent is reaching out to the user because they need assistance with resolving issues related to software and system settings.
### Human: Agent: ['Anna Morton', "In 2003 I joined then TEC Detroit and now Vistage Michigan, beginning with part time project work. I quickly moved into the role of Speaker Coordinator for Vistage Michigan groups. I work to find the most strategic speaker schedule for our executive peer groups.In 2009 added the responsibilities of Marketing Coordinator leading our event planning, liason with social media rep, internal prospecting and connecting business leaders to our Group Facilitators/Coach. Wearing many hats for the organization (speaker coordinator, website maintenance and training for members and chairs, CRM administration, event coordination, etc.) brings a different type of workflow each day. This allows me to work in many areas of the business supporting our staff, chairs, members/clients and speakers. For 60+ years, Vistage's unique combination of peer advisory groups, executive coaching, subject matter expert presentations and access to a global community of like-minded individuals have empowered small to mid-size business leaders to transform their company's future and accelerate business success.Peer groups become trusted advisory boards with highly skilled and experienced business expert coaches facilitating discussions and also guiding business leaders through issues with one-on-one coaching. Your Chair, your peer group and other subject matter expert speakers provide a human connection, a full collection of tools, advice and online resources.Vistage membership helps business leaders make better choices, drive better results and gain confidence. When not working, you will find me travelling, camping, hiking, kayaking or simply enjoying time with my family and friends.Business leaders make decisions that benefit their companies, families and communities. Vistage helps you make smarter ones. To learn more, contact me at:248.561.1439 or amorton@vistagemichigan.com", 'Client Services Advisor and Speaker Coordinator at Vistage Michigan', 'Vistage Michigan', '[{"company":"Vistage Michigan","company_id":"vistage-michigan","industry":"Business Skills Training","location":null,"positions":[{"description":"Adding to my work \\"hats\\" back in 2009, I took over responsibilities for annual marketing campaigns including planning, selection/creation of materials, tracking of data, conducting events and preparation of marketing campaign status reports as well as managing the Vistage Michigan website.","duration":"Jul 2009 - Present 12 years 5 months","duration_short":"12 years 5 months","end_date":"Present","start_date":"Jul 2009","subtitle":"Vistage Michigan","title":"Marketing Coordinator"},{"description":"I joined Vistage Michigan in August 2003 starting with special projects and eventually took over speaker scheduling in October 2003. I work with our chairs and speakers to bring in the best subject matter experts for all Vistage Michigan groups and company events.","duration":"Oct 2003 - Present 18 years 2 months","duration_short":"18 years 2 months","end_date":"Present","start_date":"Oct 2003","subtitle":"Vistage Michigan","title":"Speaker Coordinator"}],"url":"https://www.linkedin.com/company/vistage-michigan"},{"company":"Hancock Fabrics","company_id":"hancock-fabrics","location":"Detroit Metropolitan Area","positions":[{"description":"Resposible for overall operations of retail fabric store: - Product inventory - Merchandising of all inventory on sales floor - Hiring and training of all personnel including stock, sales floor consultants and assistant store managers - Scheduling and of staff per weekly labor budget - Weekly labor report - Daily sales reports and balancing of cash drawersSuccessful management of two stores to leading to increased profit margins qualifying to incentive bonuses.","duration":"Jun 1987 Sep 1991 4 years 4 months","duration_short":"4 years 4 months","end_date":"Sep 1991","start_date":"Jun 1987","subtitle":"Hancock Fabrics","title":"Store Manager"}],"url":"https://www.linkedin.com/company/hancock-fabrics"}]', '["Ed Holinski “I appreciate the opportunity to collaborate with Anna the last couple years. She is the consummate team player - focused on the work at hand and thinking about how to get better. We have worked on a number of projects together and I find her to be trustworthy, responsive, helpful and strategic. She is willing to take smart risks so we can experiment and learn from the experiences. Further, when Anna is in, she is fully in. Whatever comes up unexpectedly, and whenever it arises, she is quick to problem solve to get back on track. Her customer service ethic - supporting us as chairs and indirectly our members - is top notch. I\'m glad to be working with Anna and and hope we have a good, long run.”","Daniel Hyman “Anna has a rare talent for being results driven but patient at the same time. When I was a new chair building my first Vistage CEO team, I was constantly asking Anna questions about speakers, about the website, about the CRM….and then a week later I would ask her even more questions about the same topic! She is always willing to help resolve any problem I’ve had, she’s given me insights for finding the right talent for my VIstage groups and she genuinely wanted me to be successful. She is also excellent at ensuring that we meet the commitments we make in terms of scheduling speakers, setting up agendas, updating the CRM, and doing resource assessments. LIke I said she has the rare talent of pushing us to meet our commitments but being patient as we learn how to be better Vistage Chairs. She is a tremendous asset to the VIstage team and she has helped me to be a better leadership coach. ”"]'] User: ['Loyd A.', 'Experienced Account Executive with a demonstrated history of working in the sales industry. Skilled in Microsoft Excel, Customer Service, Management, Sales, and Customer Satisfaction. Strong sales professional, change agent with a Master of Business Administration (MBA) focused in Business, Management, Marketing, and Related Support Services.', 'I help turn technology into solutions. Connecting business with Fiber, SDWan, Security, & Phone solutions so that they can better assist their customers. Contact me Now if I may help: 279.201.4534', 'Consolidated Communications', '[{"company":"Consolidated Communications","company_id":"consolidated-communications","industry":"Telecommunications","location":"211 Lincoln st roseville ca","positions":[{"description":"","duration":"Jun 2020 - Present 1 year 5 months","duration_short":"1 year 5 months","end_date":"Present","start_date":"Jun 2020","subtitle":"Consolidated Communications","title":"Senior Account Executive"}],"url":"https://www.linkedin.com/company/consolidated-communications"},{"company":"AT&T","company_id":"att","location":"2700 Watt Ave Sacramento Ca 95821","positions":[{"description":"","duration":"Feb 2019 Jun 2020 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jun 2020","start_date":"Feb 2019","subtitle":"AT&T","title":"Business Account Manager"}],"url":"https://www.linkedin.com/company/att"},{"company":"Robert Half Technology","company_id":"robert-half-international","location":"2180 harvard st sacramento ca","positions":[{"description":"","duration":"May 2018 Feb 2019 10 months","duration_short":"10 months","end_date":"Feb 2019","start_date":"May 2018","subtitle":"Robert Half Technology","title":"Account Executive"}],"url":"https://www.linkedin.com/company/robert-half-international"},{"company":"Comcast","company_id":null,"location":"Sacramento, California Area","positions":[{"description":"","duration":"Jun 2014 Jan 2018 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jan 2018","start_date":"Jun 2014","subtitle":"Comcast","title":"Residential Sales Account Executive"}],"url":""},{"company":"Sprint","company_id":"sprint","location":"","positions":[{"description":"","duration":"May 2012 Jun 2014 2 years 2 months","duration_short":"2 years 2 months","end_date":"Jun 2014","start_date":"May 2012","subtitle":"Sprint","title":"Lead Consultant"}],"url":"https://www.linkedin.com/company/sprint"}]', '["Noelle Wiley “Loyd is extremely reliable and talented in all that he does, I would definitely highly recommend him! Keep up the good work!”","Roslyn Grant “Loyd came to my office to discuss my IT needs. He asked questions I never thought of and help me determine what I never knew I needed! I would highly recommend this gentlemen for any of your workflow needs and IT solutions! thank you again Mr Aadil”"]']### Assistant: The agent's job is to connect businesses with technology solutions, and today the user is reaching out to the agent because they need assistance with their IT needs and workflow solutions.
### Human: Agent: ['Dileep K Gurram', 'Dileep has over 14 years of rich experience in Banking, Financial Services, and Insurance Industry as Centrify Privilege Access Service/RSA Identity Governance & Lifecycle/CyberArk Consultant, Business Analyst and Delivery Manager on the below spheres: Information Security - Identity & Access Management (IAM) Centrify Privilege Access Service (PAM) CyberArk (EPV/CPM/PVWA/PSM) RSA Identity Governance & Lifecycle (Aveksa) Re-Certification, Provisioning & De-provisioning Privileged Identity Management Vaulting Accounts/Safe Management Integrating Applications with IGL Configuring Workflows, Creating Roles & Rules Creating Account & Entitlement Collectors Audit Reporting Middle and Back Office Trade Operations Securities Clearing and Post Trade Settlements FIX/API Client On-boarding FIXML, ISO 20022 and SWIFT messaging Corporate Actions (Mandatory - Split/Merge) Exchange Certification Conformance and Member Internal Support Regulatory Reporting, Legal and Compliance NASDAQ OMX Trading: GENIUM INET Trading Workstation, Market Place Assistance, Product Design, TxBc SQL, Unix, and XML', 'IAM/PAM - CyberSecurity Lead Engineer at IT Trailblazers LLC', 'IT Trailblazers LLC', '[{"company":"IT Trailblazers LLC","company_id":"it-trailblazers","industry":"IT Services and IT Consulting","location":"New Jersey, United States","positions":[{"description":"","duration":"Jul 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Jul 2021","subtitle":"IT Trailblazers LLC","title":"IAM/PAM CyberSecurity Lead Engineer"}],"url":"https://www.linkedin.com/company/it-trailblazers"},{"company":"Cognizant","company_id":"cognizant","location":"Newark","positions":[{"description":"IAM Lead Consultant with hands on CyberArk and RSA Identity Governance and Lifecycle. IAM Lead Consultant with hands on CyberArk and RSA Identity Governance and Lifecycle.","duration":"Feb 2017 Jul 2021 4 years 6 months","duration_short":"4 years 6 months","end_date":"Jul 2021","start_date":"Feb 2017","subtitle":"Cognizant","title":"IAM Lead Consultant - Horizon BCBSNJ"}],"url":"https://www.linkedin.com/company/cognizant"},{"company":"Century Aviation LLC","company_id":null,"location":"Mason, OH","positions":[{"description":"Configured RSA IMG 6.9.1, Provided Business and Technical support in Re-certifications, Workflows, Provisioning, De-provisioning, Roles, Rules, Requests, AFX Connectors and Reports modules.Working with Information Security team closely and providing the information they need as part of internal and external audits.Identified & interviewed System and Business owners to Onboard new applications to RSA IMG.Configured Account and Entitlement collectors and monitored the collection process.Created Review Definitions, assigned Reminder and Escalation email events.Monitored the end to end re-certification process and worked with the Business owners and Supervisors to get it completed within time.Recommended necessary changes in the processes and implemented them after necessary approvals.Worked with bank users directly to help them understand the Re-certification process and resolved their business/technical issues on priority.Opened tickets/cases with RSA support for bug fixes, patches implementation, upgrades, technical issues and worked with them till they get resolved.Prepared/updated User Manuals, Created Functional Requirements, Change Requests and Email Notification templates. Fixed and tested the changes in the Test environment and migrated them in Production. Coordinated with Network, DBAs, Support and Infosec teams to implement projects in IMG.","duration":"Jan 2016 Feb 2017 1 year 2 months","duration_short":"1 year 2 months","end_date":"Feb 2017","start_date":"Jan 2016","subtitle":"Century Aviation LLC","title":"IAM RSA Identity Governance & Lifecycle (Aveksa) Consultant - Banco Popular"}],"url":""},{"company":"SGX","company_id":"sgxgroup","location":"Singapore","positions":[{"description":"API Client On-boarding Specialist and Business Analyst in Securities and Clearing Depository division. Proficient in Exchange Certification, FIXML and ISO 20022 API messaging which include OMS, Trade Allocations, Buy-In, Corporate Actions (Split/Merge), Institutional Settlement Instructions, Linked/Retail Settlement Instructions, managing Securities and Trading Accounts. Coordinated both Member Conformance and Member Internal End to end activities.Expert on working with NASDAQ OMX Tools - GENIUM INET Trading Work Station, Market Place Assistance, Product Design, TxBc","duration":"Sep 2014 Dec 2015 1 year 4 months","duration_short":"1 year 4 months","end_date":"Dec 2015","start_date":"Sep 2014","subtitle":"SGX","title":"FIX/API Client On-boarding Specialist (Middle & Back Office Trading)"}],"url":"https://www.linkedin.com/company/sgxgroup"},{"company":"Cognizant","company_id":"cognizant","location":null,"positions":[{"description":"Wealth Management, FIX/API Messaging , Securities and Clearing, Post Trade Settlements, FIXML, ISO 20022, and Payments.","duration":"Oct 2013 Sep 2014 1 year","duration_short":"1 year","end_date":"Sep 2014","start_date":"Oct 2013","subtitle":"Cognizant","title":"Business Analyst & UAT Manager - UBS"},{"description":"Worked on Market Risk, Credit Value Adjustment, BASEL III, Payments processing and MT 101/103 SWIFT Messages.","duration":"Oct 2012 Sep 2013 1 year","duration_short":"1 year","end_date":"Sep 2013","start_date":"Oct 2012","subtitle":"Cognizant","title":"Business Technical Analyst - Barclays"}],"url":"https://www.linkedin.com/company/cognizant"},{"company":"Capgemini","company_id":"capgemini","location":"Pune Area, India","positions":[{"description":"Information Security (InfoSec), Entitlements, Aveksa Compliance Manager 3.0, Identity Management, Offboarding and Onboarding, Transfer & Termination Reviews, Entitlements Reporting System and Regulatory reporting projects. Information Security (InfoSec), Entitlements, Aveksa Compliance Manager 3.0, Identity Management, Offboarding and Onboarding, Transfer & Termination Reviews, Entitlements Reporting System and Regulatory reporting projects.","duration":"Jul 2007 Sep 2012 5 years 3 months","duration_short":"5 years 3 months","end_date":"Sep 2012","start_date":"Jul 2007","subtitle":"Capgemini","title":"Aveksa Consultant (IAM) - Morgan Stanley"}],"url":"https://www.linkedin.com/company/capgemini"},{"company":"Tata Consultancy Services","company_id":"tata-consultancy-services","location":"Pune Area, India","positions":[{"description":"Worked as a Systems Engineer for Risk Assessment Platform Infrastructure and Deployment (RAPID) project. Worked as a Systems Engineer for Risk Assessment Platform Infrastructure and Deployment (RAPID) project.","duration":"Aug 2006 Apr 2007 9 months","duration_short":"9 months","end_date":"Apr 2007","start_date":"Aug 2006","subtitle":"Tata Consultancy Services","title":"Systems Engineer - Microsoft"}],"url":"https://www.linkedin.com/company/tata-consultancy-services"}]', '["Mike Girard “I closely worked with Dileep on many IAM process implementations. He is a highly valued Identity and Privileged Access Management SME who was a big part of Horizon BCBS of New Jersey\'s Cyber Security team and was responsible for many of the successes we had in the past 4+ years. He has successfully On-boarded many complex applications to IAM platform and executed all types of IAM projects fluidly and efficiently. His great qualities are his integrity and commitment. He is an incredibly positive and easy person to work with.”","LinkedIn User “Dileep as an IAM/PAM SME and I as a Senior BSA from the Cybersecurity team worked very closely for 3+ years and on-boarded many connected/disconnected applications to Identity and Privilege Access Management platforms. He is highly skilled in working with IT and Business owners to understand their applications\' security architecture and access controls. He has customized/automated/implemented IAM/PAM lifecycle process for 100+ systems/apps. One of his key talents is taking end-to-end ownership of projects and making sure they are delivered within timelines with top-notch quality. I highly recommend him for any IAM/PAM position.”"]'] User: ['Stephen and Mary Willett', "Stephen D. Willett and Associates, S.C. And Hilgy's", 'Changes', 'Hilgy’s', '[{"company":"Hilgy’s","company_id":null,"location":"Phillips","positions":[{"description":"","duration":"Jun 2018 - Present 4 years 1 month","duration_short":"4 years 1 month","end_date":"Present","start_date":"Jun 2018","subtitle":"Hilgy’s","title":"Office Assistant"}],"url":""},{"company":"Steinhafels Furniture","company_id":"steinhafels","location":"Madison, WI on the beltline","positions":[{"description":"","duration":"Oct 2016 - Present 5 years 9 months","duration_short":"5 years 9 months","end_date":"Present","start_date":"Oct 2016","subtitle":"Steinhafels Furniture","title":"Interior Designer"}],"url":"https://www.linkedin.com/company/steinhafels"},{"company":"Stephen D. Willett, S.C.","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 1976 - Present 46 years 6 months","duration_short":"46 years 6 months","end_date":"Present","start_date":"Jan 1976","subtitle":"Stephen D. Willett, S.C.","title":"President"}],"url":""},{"company":"U. S. House of Representatives","company_id":null,"location":"Wisconsin 7th Congressional District","positions":[{"description":"","duration":"Apr 2011 Nov 2013 2 years 8 months","duration_short":"2 years 8 months","end_date":"Nov 2013","start_date":"Apr 2011","subtitle":"U. S. House of Representatives","title":"Regional Representative for Congressman Sean P Duffy"}],"url":""},{"company":"Municipal","company_id":null,"location":"Wisconsin","positions":[{"description":"","duration":"Aug 2005 Feb 2011 5 years 7 months","duration_short":"5 years 7 months","end_date":"Feb 2011","start_date":"Aug 2005","subtitle":"Municipal","title":"Administrator/Clerk"}],"url":""},{"company":"Governor\'s Northern Office","company_id":null,"location":"","positions":[{"description":"","duration":"1997 2002 5 years","duration_short":"5 years","end_date":"2002","start_date":"1997","subtitle":"Governor\'s Northern Office","title":"Governor\'s Northern Director"}],"url":""},{"company":"Wisconsin Humanities Council","company_id":null,"location":"","positions":[{"description":"","duration":"1998 2000 2 years","duration_short":"2 years","end_date":"2000","start_date":"1998","subtitle":"Wisconsin Humanities Council","title":"director"}],"url":""},{"company":"Designer North","company_id":null,"location":"","positions":[{"description":"","duration":"1986 2000 14 years","duration_short":"14 years","end_date":"2000","start_date":"1986","subtitle":"Designer North","title":"Interior Designer, sole proprietor"}],"url":""}]', '["BONNIE ZINSLI “The experience, responsibility, expertise, dedication and genuine caring of Stephen and Mary is hard to find in today\'s world. Their enthusiasm and results far surpass the \'norm\' of experience that is out there.”","Todd Rongstad “Mary was an exceptional Director of Governor Thompson\'s Northern Office, building relationships on all fronts and assuring that the Thompson Administration understood and addressed the unique needs of northern Wisconsin.”"]']### Assistant: The agent's job is to provide Identity and Privileged Access Management (IAM/PAM) services. Today, the user is reaching out to the agent because they need assistance in implementing IAM processes for their organization.
### Human: Agent: ['Gabriela D. Lemus, Ph.D.', 'Gabriela D. Lemus, Ph.D. is the founding Executive Director of Maryland Latinos Unidos (MLU) whose goal is to amplify and address issues of special concern to Maryland’s Latino and immigrant communities, including housing, food insecurity, educational access, healthcare and economic opportunities. Although the establishment of MLU is based on addressing emergency needs, its broader intention is to reduce the disparities and barriers affecting the Latino community in the state of Maryland.', 'Executive Director at Maryland Latinos Unidos (MLU)', 'Maryland Latinos Unidos (MLU)', '[{"company":"Maryland Latinos Unidos (MLU)","company_id":null,"location":"Maryland, United States","positions":[{"description":"","duration":"Dec 2020 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Dec 2020","subtitle":"Maryland Latinos Unidos (MLU)","title":"Executive Director"}],"url":""},{"company":"Revolution Strategy","company_id":null,"location":"Washington DC-Baltimore Area","positions":[{"description":"","duration":"Sep 2018 - Present 3 years 5 months","duration_short":"3 years 5 months","end_date":"Present","start_date":"Sep 2018","subtitle":"Revolution Strategy","title":"Founding Partner & CEO"}],"url":""},{"company":"Progressive Congress","company_id":"progressive-congress","location":"Washington, DC","positions":[{"description":"","duration":"Sep 2013 Sep 2018 5 years 1 month","duration_short":"5 years 1 month","end_date":"Sep 2018","start_date":"Sep 2013","subtitle":"Progressive Congress","title":"President"}],"url":"https://www.linkedin.com/company/progressive-congress"},{"company":"US Department of Labor","company_id":null,"location":"Washington, DC","positions":[{"description":"","duration":"2009 2013 4 years","duration_short":"4 years","end_date":"2013","start_date":"2009","subtitle":"US Department of Labor","title":"Senior Advisor to the Secretary and Director of the Office of Public Engagement"}],"url":""},{"company":"Labor Council for Latin American Advancement (LCLAA)","company_id":"labor-council-for-latin-american-advancement-lclaa-","location":"Washington, DC","positions":[{"description":"","duration":"2006 2009 3 years","duration_short":"3 years","end_date":"2009","start_date":"2006","subtitle":"Labor Council for Latin American Advancement (LCLAA)","title":"Executive Director"}],"url":"https://www.linkedin.com/company/labor-council-for-latin-american-advancement-lclaa-"},{"company":"League of United Latin American Citizens","company_id":"lulacnational","location":"Washington, DC","positions":[{"description":"","duration":"2000 2006 6 years","duration_short":"6 years","end_date":"2006","start_date":"2000","subtitle":"League of United Latin American Citizens","title":"Director of Policy and Legislation"}],"url":"https://www.linkedin.com/company/lulacnational"},{"company":"The University of Memphis","company_id":"the-university-of-memphis","location":"Memphis, TN","positions":[{"description":"Taught Comparative Politics and International Relations Taught Comparative Politics and International Relations","duration":"1998 1999 1 year","duration_short":"1 year","end_date":"1999","start_date":"1998","subtitle":"The University of Memphis","title":"Adjunct Professor"}],"url":"https://www.linkedin.com/company/the-university-of-memphis"}]', '["Ramon Becerra “I have known and worked closely with Dr. Lemus since she directed the Labor Council For Latin American Advancement (LCLAA) headquartered in Washington, D.C. more than ten years ago. During Dr. Lemus\' time as Executive Director, I happened to be the President for the Chicago Metro LCLAA Chapter. As President of the Chicago chapter, I worked extensively with Dr. Lemus on various projects beneficial to Latino workers in the Chicago region. In Dr. Lemus, you can find a brilliant, high-level troubleshooter that finds ways to get things done fast and precise. I highly recommend Dr. Lemus with any future venture. ”","Elizabeth Thorp “Gabriela is a high-energy, strategic thinker with a wealth of knowledge in the social justice and Latinx space. She is collaborative, engaging, intelligent, and seems to know every important influencer and leader in third party organizations. Even during crisis management work, she retains her calm and sense of humor. If you have an opportunity to work with Gabi Lemus, do it. She\'s the best of the best.”","Chris Espinosa “Gabriela is a highly educated policy professional with a wealth of experience in developing and engaging effective coalitions and strategies that advance progressive policy goals - particularly for underrepresented communities. Whether working at senior levels within government, or leading nonprofit institutions at the national level; Gabriela\'s depth of experience and high adaptability place her among a selective cadre of top political and policy practitioners in the nation. ”"]'] User: ['Jorge L. Arrizurieta🇺🇸🇨🇺', 'Globally engaged-locally focused government relations and business development professional🇺🇸', 'Chairman & CEO at Arrizurieta and Associates LLC', 'Arrizurieta and Associates LLC', '[{"company":"Arrizurieta and Associates LLC","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2009 - Present 12 years 11 months","duration_short":"12 years 11 months","end_date":"Present","start_date":"Jan 2009","subtitle":"Arrizurieta and Associates LLC","title":"Chairman /CEO"}],"url":""}]', '["Burton Landy “A great guy, a great professional.”","Rodrigo Arboleda “I highly recommend Jorge in all of those areas listed as part of his expertise. I know him for more than 20 years and have witnessed his performance in many of those areas. ”"]']### Assistant: The agent's job is to engage in government relations and business development, and today they are reaching out to the user because they need assistance in developing strategies to promote economic opportunities for underrepresented communities.
### Human: Agent: ['Lynn Allen', 'I am a versatile, goal-driven leader with 10+ years of experience overseeing multifaceted programs/ services, launching state-of-the-art data management systems, and training and leading high-performance teams. I am well known among staff for willingness to go the extra mile to remain a step ahead of competition and foster and secure community and interdepartmental relationships that play a role in securing lucrative deals. In addition I am able to perform exceedingly well under pressure in fast-paced, competitive work environments, resulting in increasing levels of responsibility and being called on to coordinate large-scale industry projects/achieve sales goals.PROFESSIONAL HIGHLIGHTSArranged large-scale community events to educate community members on dementia, home healthcare and other pertinent assistant living topics. Organized processes from outreach to event closure and follow-up.Responsible for driving up the census and referrals by over 80% within less than three years of event and process management.', 'Director of Marketing at Cross River Therapy', 'Cross River Therapy', '[{"company":"Cross River Therapy","company_id":"cross-river-therapy","industry":"Hospitals and Health Care","location":"","positions":[{"description":"","duration":"Jun 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Cross River Therapy","title":"Director of Marketing"}],"url":"https://www.linkedin.com/company/cross-river-therapy"},{"company":"Comfort Keepers","company_id":"comfort-keepers","location":"Charlotte Metro","positions":[{"description":"PRESENTRESPONSIBLE FOR THE MOORESVILLE, HICKORY AND SALISBURY OFFICES WHILE ACHIEVING CONSISTENT PROFITABLE GROWTH, WHILE ALSO PROVIDING LEADERSHIP TO THE MANAGEMENT TEAM, CAREGIVERS AND STAFF AT EACH LOCATION. DEVELOPS, IMPLEMENTS, AND EVALUATES PROGRAMS AND INITIATES TO MEET SALES, HR, MARKETING, FINANCIAL, QUALITY AND SERVICE STANDARDS. IMPLEMENTS AND MONITORS CONTINUOUS QUALITY IMPROVEMENT PROGRAMS TO ENHANCE CLIENT CARE DELIVERY AND REFERRAL SOURCE SATISFACTION. LEADS, DEVELOPS, TRAINS AND MENTORS\' STAFF TO FOSTER PROFESSIONAL GROWTH AND DEVELOPMENT.ENSURES COMPLIANCE WITH COMPANY POLICIES, PROCEDURES, AND GUIDELINES AS WELL AS COMPLIANCE WITH FEDERAL, STATE, AND LOCAL LAWS, RULES AND REGULATIONS.","duration":"Mar 2021 Jun 2021 4 months","duration_short":"4 months","end_date":"Jun 2021","start_date":"Mar 2021","subtitle":"Comfort Keepers","title":"Regional Operations Manager"}],"url":"https://www.linkedin.com/company/comfort-keepers"},{"company":"Medical Facilities of America","company_id":"medical-facilities-of-america","location":"Charlotte, North Carolina","positions":[{"description":"Oversee the marketing and admission of a snf/LTC senior living center. Reviewing and approving all admissions Meeting weekly and monthly sales goals Won turn around building of 2019EMR management Hospital relationship liaison Sales of senior living","duration":"Dec 2018 Jul 2020 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jul 2020","start_date":"Dec 2018","subtitle":"Medical Facilities of America","title":"Admissions Director"}],"url":"https://www.linkedin.com/company/medical-facilities-of-america"},{"company":"Horizon Health Corporation","company_id":"horizon-health","location":"Macomb, Illinois","positions":[{"description":"Develop and implement a comprehensive business development program for a 12-bed Inpatient Geriatric Psych Unit from the ground up. On a daily basis, liaise between program directors, medical directors, nursing leadership and administration within regional hospitals to educate on current/future initiatives, mental health and geriatric topics, and referral source generation. Oversee internal and external communications and account management for the program: Build strategic relationships within area hospitals and among internal and external physicians and healthcare professionals and bring daily census up from running below capacity to running at or near full capacity.Key Accomplishments:• Created processes and procedure from the ground-up during the company’s launch period. Became a key point of contact for all matters related to marketing, business development, and mental health (i.e. dementia).• Followed up behind direct reports to achieve an optimal patient admissions rate and fill vacancies.• Oversaw Data Management systems (calls, scheduling, patient data, etc.) to ensure data remained current.• Doubled the daily census within three years due to superior networking, follow-up, and community education.• Increased referrals by 65-136% due highly to public initiatives, marketing, and media appearances. • Increased census on the inpatient behavioral unit by 81%. Community Initiatives: • Organized a Behavioral Health Hat and Glove Drive, which had an amazing turnout and 900+ donations.• Published in Macomb Voice and appeared on 5 o’clock news to discuss Assisted Living events.• Educated, on average, 300-400 seniors on Senior Bullying and Advanced Directives [Healthcare private attorney, mental health declaration, living will, and Do Not Resuscitate (DNR)].• Launched a senior-round table networking group, growing into 5 counties.","duration":"Jun 2015 Dec 2018 3 years 7 months","duration_short":"3 years 7 months","end_date":"Dec 2018","start_date":"Jun 2015","subtitle":"Horizon Health Corporation","title":"Community Education Manager"}],"url":"https://www.linkedin.com/company/horizon-health"},{"company":"Blair House Nursing and Rehab","company_id":null,"location":"burlington, iowa","positions":[{"description":"Oversaw the development and design of marketing and promotional materials for the facility (E.g. fliers, brochures, news releases, backgrounders, fact sheets, bios and newsletters). Secured long-term relationships with reporters and senior stakeholders across healthcare systems, clubs, organizations and Senior Citizens’ groups. Organized and launched special events and initiatives that reached target audiences within the community. As required, delivered presentations and speeches and made public appearances to raise community awareness. Key Accomplishments:• Rose census by 25% in less than 10 months of community event planning and outreach.• Organized 10+ business after-hour events, resulting in more than doubling event turnouts. • Acted as a main point of contact on ongoing events and educational materials for patients","duration":"Sep 2014 May 2015 9 months","duration_short":"9 months","end_date":"May 2015","start_date":"Sep 2014","subtitle":"Blair House Nursing and Rehab","title":"Director Of Marketing"}],"url":""},{"company":"GK Development, Inc.","company_id":"gk-development-inc-","location":"West Burlington, IA and Peru, IL","positions":[{"description":". Local Leasing Manager Supervised retail property leasing, with a focus on marketing and promotion of mall space for GK owned Westland Mall (IA) and Peru Mall—coordinated leasing negotiations, funds collection, and client follow-up. Partnered one-on-one with new entrepreneurs to assist with building annual marketing plans, 90 days and holiday marketing plans, and business plans. Regularly negotiated deals and performed cold calling, financial forecasting, and budget management to secure clients. Key Accomplishments:• Bought revenue up by 175% over a period of two and a half years.• Raised occupancy by 240% in two years across two mall properties. • Negotiated and landed million-dollar deals with distinguished clients.","duration":"Sep 2011 Jan 2014 2 years 5 months","duration_short":"2 years 5 months","end_date":"Jan 2014","start_date":"Sep 2011","subtitle":"GK Development, Inc.","title":"Local Leasing Manager"}],"url":"https://www.linkedin.com/company/gk-development-inc-"}]', '["“For the last few years, Lynn has proctored and really grown our Senior Round Table Luncheon Group. The group started out with maybe 6-8 attendees, we are now well into 20 regular attendees and our group has spawned groups in outer lying towns. This groups success is because of Lynn. She\'s super organized and motivated to make sure our area seniors are well cared for and well informed. ”","“Thank you for all your assistance in our community by providing education and true support. I appreciate and recommend you and your team at MDH! ”"]'] User: ['Megan Benzel', 'Experienced Assisted Living Director with a demonstrated history of working in a start-up. Over 20 years of experience in the health care industry, with focus on skilled nursing and assisted living environments. Strong business development professional skilled in Operations, Patient Advocacy, Case Management and Gerontology.', 'Administrator of Heritage Woods of Huntley', 'HERITAGE WOODS & WHITE OAKS OF HUNTLEY', '[{"company":"HERITAGE WOODS & WHITE OAKS OF HUNTLEY","company_id":null,"location":"Huntley, Illinois","positions":[{"description":"","duration":"Sep 2019 - Present 2 years 2 months","duration_short":"2 years 2 months","end_date":"Present","start_date":"Sep 2019","subtitle":"HERITAGE WOODS & WHITE OAKS OF HUNTLEY","title":"Administrator"}],"url":""},{"company":"Morning Star Village","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 2008 Aug 2019 11 years","duration_short":"11 years","end_date":"Aug 2019","start_date":"Sep 2008","subtitle":"Morning Star Village","title":"Executive Director"}],"url":""},{"company":"Provena Health","company_id":"provena-health","location":"","positions":[{"description":"","duration":"Feb 2001 Aug 2019 18 years 7 months","duration_short":"18 years 7 months","end_date":"Aug 2019","start_date":"Feb 2001","subtitle":"Provena Health","title":"Executive Director"}],"url":"https://www.linkedin.com/company/provena-health"}]', '["Justin Y. “Megan and I were peers when I was at Presence. We served together on the larger system’s housing leadership council and because our facilities were in the same market we were fortunate to work together. Megan has a valuable gift to bring teams of people together and keep them energized about the work they do. She consistently instills value in her staff while successfully aligning them with corporate goals. Megan is able to see where processes break down and drive better outcomes. She is a skilled leader and brings a lot of “out of the box” thinking to the conference room. Any organization looking for a leader who respects people, time and objectives would do well to have Megan at the helm.”","Erika Schultz “I have had the true pleasure of working with Megan for more than three years now. Megan is a true asset to Presence Life Connections and a true leader. Megan is a natural leader and forward thinker. She is a natural problem solver and strives for nothing but the best! Megan is compassionate about her line of work and it shows in her staff satisfaction and resident satisfaction. Megan always strives for the top! It is a true pleasure to work with Megan. ”"]']### Assistant: The agent's job is to coordinate large-scale industry projects and achieve sales goals. Today, the agent is reaching out to the user because they need to discuss potential collaboration opportunities between their respective assisted living facilities.
### Human: Agent: ['Renzo Del Castillo', 'Renzo Del Castillo, a Senior Director with Change Healthcare, has over ten years of experience in the healthcare industry. He assists institutions drive organizational transformation by optimizing business processes, enhancing internal skill sets, and maximizing the use of technology – all aligned to improve market position, competitive differentiation, and profitability. Mr. Del Castillo is PMP, CSP, SSM, and PAHM certified.', 'Senior Director, Implementation and Strategic Initiatives at Change Healthcare', 'Change Healthcare', '[{"company":"Change Healthcare","company_id":"change-healthcare","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"CHPSI, a wholly-owned subsidiary of Change Healthcare, offers clinically driven, evidence-based pharmacy benefit services, clinical services, and secure data and storage services. Our extraordinary team of clinical, policy, and technical experts work diligently to meet our clients’ timelines, budgets, and savings targets so that they, in turn, can best serve patients. We are physicians, pharmacists, nurses, medical directors, clinical analysts, data analysts, developers, help desk staff, and administrators who understand the inner workings of Medicaid. Everyone in our company, including our executive team, collaborate directly with clients to design and operate user-friendly, quality, and affordable healthcare solutions. At Change Healthcare, we are focused on enabling smarter healthcare. Every day, we are re-imagining how insights can lead to smarter healthcare, and we are committed to delivering products, services, innovations, and experiences to our clients across the continuum of care. Like the payers, providers, pharmacies, and consumers we serve, we care deeply about the triple aim of healthcare: improving the patient experience, enabling better health of populations, and reducing the cost of care.","duration":"Oct 2019 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Oct 2019","subtitle":"Change Healthcare","title":"Senior Director, Implementation and Strategic Initiatives"},{"description":"CHPSI, a wholly-owned subsidiary of Change Healthcare, offers clinically driven, evidence-based pharmacy benefit services, clinical services, and secure data and storage services. Our extraordinary team of clinical, policy, and technical experts work diligently to meet our clients’ timelines, budgets, and savings targets so that they, in turn, can best serve patients. We are physicians, pharmacists, nurses, medical directors, clinical analysts, data analysts, developers, help desk staff, and administrators who understand the inner workings of Medicaid. Everyone in our company, including our executive team, collaborate directly with clients to design and operate user-friendly, quality, and affordable healthcare solutions. At Change Healthcare, we are focused on enabling smarter healthcare. Every day, we are re-imagining how insights can lead to smarter healthcare, and we are committed to delivering products, services, innovations, and experiences to our clients across the continuum of care. Like the payers, providers, pharmacies, and consumers we serve, we care deeply about the triple aim of healthcare: improving the patient experience, enabling better health of populations, and reducing the cost of care.","duration":"Dec 2017 Oct 2019 1 year 11 months","duration_short":"1 year 11 months","end_date":"Oct 2019","start_date":"Dec 2017","subtitle":"Change Healthcare","title":"Director Of Implementation and Strategic Initiatives"},{"description":"CHPSI, a wholly-owned subsidiary of Change Healthcare, offers clinically driven, evidence-based pharmacy benefit services, clinical services, and secure data and storage services. Our extraordinary team of clinical, policy, and technical experts work diligently to meet our clients’ timelines, budgets, and savings targets so that they, in turn, can best serve patients. We are physicians, pharmacists, nurses, medical directors, clinical analysts, data analysts, developers, help desk staff, and administrators who understand the inner workings of Medicaid. Everyone in our company, including our executive team, collaborate directly with clients to design and operate user-friendly, quality, and affordable healthcare solutions. At Change Healthcare, we are focused on enabling smarter healthcare. Every day, we are re-imagining how insights can lead to smarter healthcare, and we are committed to delivering products, services, innovations, and experiences to our clients across the continuum of care. Like the payers, providers, pharmacies, and consumers we serve, we care deeply about the triple aim of healthcare: improving the patient experience, enabling better health of populations, and reducing the cost of care.","duration":"Dec 2016 Dec 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"Dec 2017","start_date":"Dec 2016","subtitle":"Change Healthcare","title":"Senior Manager, Program Management Office"},{"description":"Change Healthcare Consulting, a Change Healthcare Company, is a management consulting company focused on the healthcare market, particularly payer organizations. CHC assists our clients to adapt and lead in an ever-changing environment. Our mission is to help organizations in the health industry to operate with greater efficiency and provide higher quality. CHC provides executive-level consulting services for health organizations with a special focus on technology and operations. We have an excellent track record of delivering projects on time and within budget. We focus on actionable outcomes that will provide clients with ready results.","duration":"Jul 2014 Dec 2016 2 years 6 months","duration_short":"2 years 6 months","end_date":"Dec 2016","start_date":"Jul 2014","subtitle":"Change Healthcare","title":"Senior Consultant"}],"url":"https://www.linkedin.com/company/change-healthcare"},{"company":"Spring Street Exchange","company_id":"spring-street-exchange","location":"Miami, Florida, United States","positions":[{"description":"","duration":"Jan 2018 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Jan 2018","subtitle":"Spring Street Exchange","title":"Advisory Board Member"}],"url":"https://www.linkedin.com/company/spring-street-exchange"},{"company":"Independent Living Systems, LLC","company_id":"independent-living-systems-llc","location":null,"positions":[{"description":"Program managed Duals Demonstration (Medicare & Medicaid eligible populations) and MLTC initiatives for Humana in Illinois, Virginia, Florida, and New York state markets.Oversaw, along with project team, provider network builds in upstate NY and VA markets, managed software development, and implemented business process reengineering.Assisted program manager and team of consultants in developing Project Management Office (PMO) from the ground up by building templates, streamlining processes, and developing policies and procedures.","duration":"Jun 2013 Jul 2014 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jul 2014","start_date":"Jun 2013","subtitle":"Independent Living Systems, LLC","title":"PMO Program Manager"},{"description":"Worked closely with the Vice President of Sales & Marketing and the Director of Marketing in order to achieve the company\'s sales goals and develop new campaignsOwned strategic direction and execution of all internal and external communicationsAssisted in identifying and developing CRM plansWorked to develop and maintain firms branding and visual identity guidelinesConducted appropriate market research on competitive services and firmsDeveloped corporate intranet and internet site Developed and maintained marketing content, including video/podcast contentCreated and updated collateral, presentations, brochures, product sheets, fact sheets, case studies, white papers, web content, newsletters, signage, ads and sales tools with input from product marketing, product management, executives, sales, PR and customersDeveloped and executed online strategies that include search engine optimization, keyword search, search engine marketing and social mediaManaged the corporate website, search engine marketing and search engine optimization programsCreated PowerPoint presentations for sales and management meetingsExplored, recommended, used and optimized communication methods, vehicles and technologies to engage with various audiences, particularly as part of fully integrated demand generation campaigns","duration":"Jun 2012 Jun 2013 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2013","start_date":"Jun 2012","subtitle":"Independent Living Systems, LLC","title":"Communications Manager"},{"description":"Managed key accounts, implementations, business line improvement, expanding new lines of business, & corporate marketing fulfillmentApplied knowledge of community resources, preparation of statistical reports & metrics, quality improvement processes, and interpersonal communication in a team environmentDeveloped corporate e-business strategy and budgetDeveloped Account Services department from the ground upDeveloped corporate marketing strategy for 2012Spearheaded Salesforce integration for 2012Developed Care Management Program from 2010-2011","duration":"Mar 2010 Jun 2012 2 years 4 months","duration_short":"2 years 4 months","end_date":"Jun 2012","start_date":"Mar 2010","subtitle":"Independent Living Systems, LLC","title":"Project Manager/Account Services Specialist"}],"url":"https://www.linkedin.com/company/independent-living-systems-llc"},{"company":"University of Florida","company_id":"uflorida","location":"Gainesville, Florida","positions":[{"description":"Designed, fielded, and analyzed survey research","duration":"May 2008 Aug 2009 1 year 4 months","duration_short":"1 year 4 months","end_date":"Aug 2009","start_date":"May 2008","subtitle":"University of Florida","title":"Lead Research Assistant"}],"url":"https://www.linkedin.com/company/uflorida"},{"company":"UF EDGE","company_id":"uf-edge","location":"Gainesville, Florida","positions":[{"description":"Administered multiple online graduate engineering courses","duration":"Aug 2007 Aug 2008 1 year 1 month","duration_short":"1 year 1 month","end_date":"Aug 2008","start_date":"Aug 2007","subtitle":"UF EDGE","title":"Director"}],"url":"https://www.linkedin.com/company/uf-edge"}]', '["“I have known Renzo for almost 20 years and have been close friends with him a little over half of that time. While I\'ve never worked with Renzo in a professional setting, I\'ve come to know him as a person of great integrity, ingenuity and loyalty. He isn\'t one to shy away from a goal, always ready to turn hard-to-port to face any issue regardless of how challenging they may be. Renzo remains cool, calm and collected in even the most trying of situations. We often speak about his professional life, talking about his latest business trips and meetings as well as his goals. He takes a great amount of pride in his work and feels personally responsible for the successes and occasional failures of the companies he works for and the people he works with. He keenly understands that the path to success begins with the individual, not the company and is always ready to put on the proverbial cape and save the day when called to do so. He is a team player who can follow when the situation calls for it but more importantly, he is a natural born leader with the wisdom, ethics and gravitas to shepherd any team to and through the path of success and in today\'s market, he and his skillset are priceless.”","“Renzo\'s leadership since joining the team has been instrumental in changing the culture of what truly defines success. He is proactive about identifying potential issues on the projects he is involved in and working with others to seek out solutions that will work across the board. Renzo is not afraid to ask questions to educate himself or to bring clarity to an issue on behalf of others on the team. His approach to solving problems as they arise is thoughtful, measured and practical. I have learned much from Renzo and look forward to continuing to partner with him.”"]'] User: ['Anil Patil', 'Expertise in envisioning, innovating, and leading healthcare technology and managing healthcare projects to help provider and payer industries provide optimal care delivery. Built the technology products that supported business objectives in diverse healthcare business models, risk-based home healthcare, physician practice, health insurance, imaging center, hospital, etc. Successfully managed end-to-end product development life cycle from concept/problem statement/initiative, tech specifications, design, and releasing to the customers. Have managed diverse healthcare technology products and projects, Predictive and BI Analytics, Health Information Exchange, EMR, RIS, PACS, Medical Coding, Utilization Management, Care Management, Clinical Decision Support, Patient Portal, Meaningful Use, Voice Recognition, and Dictation-Transcription. Have bridged the gap between the healthcare professionals and the technology teams. Represented business voice during design and solution of the technology products.Have worked as a physician.', 'Health-IT Consultant | Product Manager | Medical Informatician', 'Molina Healthcare', '[{"company":"Molina Healthcare","company_id":"molina-healthcare","industry":"Hospitals and Health Care","location":"Greater Los Angeles Area","positions":[{"description":"• Built and enhanced the Star rating analytics and forecasting system to help the Medicare Administration achieve higher Stars • Enhanced company\'s clinical systems to manage the clinical programs for the membership in 16+ states• Identified gaps in the clinical systems to meet the State and CMS contracts and regulations• Built the regulatory and operational reports for business to meet contractual requirements• Established the EMR-Vendor integration to place diagnostic orders and receive the test results• Enhanced the call flows of \'Member and Provider Contact Center\' to reduce wait times• Developed playbooks to effectively operate the healthcare services • Established and led the focus group to get the application feedback and the product ideas• Led high complexity multi-million projects and multiple agile development squads• Mapped the end to end clinical business and systems processes using VISIO• Mentored the analysts working in Business Architecture and Analysis team","duration":"Aug 2016 - Present 5 years","duration_short":"5 years","end_date":"Present","start_date":"Aug 2016","subtitle":"Molina Healthcare","title":"Sr Health IT Consultant"}],"url":"https://www.linkedin.com/company/molina-healthcare"},{"company":"Landmark Health","company_id":"landmark-health","location":"Greater Los Angeles Area","positions":[{"description":"• Brought the innovative ideas to build clinical decision support, patient management, provider management, encounter management, Care Management, and Health Assessment tools• Developed the desktop EMR system for the physicians providing home-based patient care• Transitioned the organization from ICD-9 to ICD-10• Implemented the PHILIPS dictation transcription workflow as an alternative to the manual data entry in the EMR system• Set up the intranet for effective collaboration among the employees across the 5 markets• Researched and analyzed the external vendors for the integrations with the EMR system • Trained the physicians and patient support staff to effectively use the technology tools","duration":"Jun 2015 Aug 2016 1 year 3 months","duration_short":"1 year 3 months","end_date":"Aug 2016","start_date":"Jun 2015","subtitle":"Landmark Health","title":"Product Owner"}],"url":"https://www.linkedin.com/company/landmark-health"},{"company":"RamSoft Inc","company_id":"ramsoft","location":"Toronto, Canada Area","positions":[{"description":"• Innovated the EMR, RIS and PACS systems to serve the radiologists and imaging center customers in US, Canada, Latin America, and in Asia• Prioritized and owned the product backlog by working with the radiologists, focus group, imaging centers, sales, and marketing teams• Got the EMR certified with, \'CMS mandated Meaningful Use Certification\' to retain and get new customers• Integrated the EMR with NewCrop and Sure Scripts to place the electronic medication orders• Enhanced the Dragon and MModal \'Voice Recognition\' EMR integrations which resulted in 95% reduction in radiologists complaints• Configured the applications to fit the unique workflows and user needs for the new installations• Reviewed and updated 1200 pages user manual• Performed the product demos for the potential customers• Been a clinical SME and point of contact for the technical team to identify the best technical solutions","duration":"Apr 2010 May 2015 5 years 2 months","duration_short":"5 years 2 months","end_date":"May 2015","start_date":"Apr 2010","subtitle":"RamSoft Inc","title":"Business Software Analyst"}],"url":"https://www.linkedin.com/company/ramsoft"},{"company":"MileSoft Software Technologies","company_id":"milesoft-software-technologies","location":"India","positions":[{"description":"• Maintained the product backlog for the Hospital Information and Ambulatory Care Manager systems• Analyzed and documented the product specifications and workflow requirements• Been a techno-functional point of contact for the developers and testers• Worked with the company\'s CEO, and the end-users to identify and analyze the product features• Maintained the functional and technical specifications documents• Participated in the application test cycles• Created ad-hoc reports using SQL","duration":"Jan 2006 Mar 2010 4 years 3 months","duration_short":"4 years 3 months","end_date":"Mar 2010","start_date":"Jan 2006","subtitle":"MileSoft Software Technologies","title":"Product Analyst"}],"url":"https://www.linkedin.com/company/milesoft-software-technologies"},{"company":"Self Employed","company_id":null,"location":"India","positions":[{"description":"• Was Family Physician for more than 1000 families • Been a point of care for the public healthcare programs","duration":"Aug 2000 Dec 2005 5 years 5 months","duration_short":"5 years 5 months","end_date":"Dec 2005","start_date":"Aug 2000","subtitle":"Self Employed","title":"Family Physician"}],"url":""},{"company":"Parijat Multispeciality Hospital","company_id":null,"location":"India","positions":[{"description":"• Implemented the diagnosis, treatment and administrative policies in the multispecialty hospital • Executed the treatment protocols and documented the health status of the patients in ICU, Medicine, Surgery, Pediatrics, and Gynecology","duration":"May 1997 Jul 2000 3 years 3 months","duration_short":"3 years 3 months","end_date":"Jul 2000","start_date":"May 1997","subtitle":"Parijat Multispeciality Hospital","title":"Physician"}],"url":""}]', '["“I had the fortune of working with Dr. Anil Patil throughout his contract at Simfit as a Business Analyst. What caught my attention of Dr. Anil was his vast knowledge in the field of IT coupled with a healthcare background. As a Recruiter by trade, this was a rare, but extremely specialized skill set to have. Through his time as Business Analyst, I came to know and support Dr. Anil - not only is he a highly intellectual individual; he possesses individualized skills that assisted us in setting benchmarked processes used to date here at Simfit. Not only do I recommend and endorse the work of Dr. Anil Patil, I also believe is in professional character and ability to deliver top notch work.”","“To describe Anil in one sentence may be too less. He is a great team member to have. Follows thumb rule principle. Technically very sound especially in health care domain, handled the projects very efficiently with 100% success result”"]']### Assistant: The agent's job is to provide health IT consulting services and product management expertise, today the user is reaching out to the agent because they need assistance in optimizing business processes and implementing clinical systems for their healthcare organization.
### Human: Agent: ['Mark Evans', '\uf0a7 I am an Account Exec for Tableau Software, the leading provider of fast analytics and data visualization software. At Tableau, our mission is to help people see and understand their data. Tableau enables anyone to easily create and share interactive data visualizations, dashboards and analytics, and can scale to organizations of any size or reach. See how Tableau can help you by downloading the free trial at www.tableau.com/trial\uf0a7 Explore the Visual Gallery: http://www.tableausoftware.com/learn/gallery \uf0a7 The 5 most influential visualization of all time: http://www.slideshare.net/TableauSoftware/the-5-most-influential-data-visualizations-of-all-time \uf0a7 Top 10 BI Trends 2019: https://www.tableau.com/reports/business-intelligence-trends', 'Data Analytics Consultant for Education', 'Tableau Software', '[{"company":"Tableau Software","company_id":"tableau-software","industry":"Software Development","location":null,"positions":[{"description":"","duration":"Feb 2020 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"Feb 2020","subtitle":"Tableau Software","title":"Enterprise Field Account Executive, Education Sales, West/Central US"},{"description":"","duration":"Mar 2017 Feb 2020 3 years","duration_short":"3 years","end_date":"Feb 2020","start_date":"Mar 2017","subtitle":"Tableau Software","title":"Sr. Sales Manager, Education & Gov"},{"description":"Tableau helps people see and understand their data. Mark works with small medium, and enterprise .edu clients in transitioning from a conventional Business Intelligence environment to one of self reliance, and intuitive problem solving with visual analytics. Tableau Software is one of the fastest growing technology companies in the world, Tableau\'s VizQL technology makes fast analytics and visualization products that help people see and understand data of any size or format. Tableau software is designed for the business user and anyone who wants to better understand their data. Data driven companies are more profitable and productive than their peers, and Tableau\'s self service analytics becomes the norm at fast moving companies allowing for agile Business Intelligence and migration to predictive and prescriptive analysis.","duration":"Dec 2013 Mar 2017 3 years 4 months","duration_short":"3 years 4 months","end_date":"Mar 2017","start_date":"Dec 2013","subtitle":"Tableau Software","title":"Manager, Commercial Sales"}],"url":"https://www.linkedin.com/company/tableau-software"},{"company":"Primedia","company_id":"rentpath","location":"Austin, Texas Area","positions":[{"description":"Market Sales and Operations Manager for Apartment Guide and Rentals.com providing web based, and mobile advertising solutions for the multi-family housing vertical. Mark is leading the market with double digit revenue increases and drives client renewals, new business acquisition and consulting services with a wide variety of social media, reputation management, lead generation, email campaign, and other client and consumer web products. The Apartment Guide/Rentals network is the market\'s lead generator consistently ranking #1 or 2 in ComScore ratings in the Austin Metro market with innovative web and mobile app products.","duration":"Mar 2012 Nov 2013 1 year 9 months","duration_short":"1 year 9 months","end_date":"Nov 2013","start_date":"Mar 2012","subtitle":"Primedia","title":"Market Sales Manager"}],"url":"https://www.linkedin.com/company/rentpath"},{"company":"The Berry Company","company_id":"vivialmedia","location":"Southwest","positions":[{"description":"Print and Digital advertising sales and operations • Provide strategic client direct local marketing and tactical guidance for 14 million dollar multi state district. • Expert in SEM, SEO, and related digital advertising media. Responsible for manager and team development to achieve goals • Design and facilitate training events for high impact execution on new products, programs and CRM tools• Sales Operations responsibilities including budget analysis, logistics, training, and SalesForce.com analytics and reporting","duration":"Dec 2009 Mar 2012 2 years 4 months","duration_short":"2 years 4 months","end_date":"Mar 2012","start_date":"Dec 2009","subtitle":"The Berry Company","title":"Client Services District Manager"}],"url":"https://www.linkedin.com/company/vivialmedia"},{"company":"Dominion Enterprises","company_id":"dominion-enterprises","location":"Texas","positions":[{"description":"Advertising Sales District Manager for Trader Media, a Dominion Enterprises company providing online and print solution packages for commercial business sector.• Led remote 12 person WFH vertical channel sales team • Manage leading area in advertising sales revenues and staff development • Hire, train and deploy remote digital and print advertising sales teams throughout Southwest • Budgets and forecasting, sales operations analytics,","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Dominion Enterprises","title":"District Sales Manager"}],"url":"https://www.linkedin.com/company/dominion-enterprises"},{"company":"Trader Publishing","company_id":null,"location":"San Antonio, Austin, Dallas, Texas","positions":[{"description":"General Manager for several site locations in Texas for Auto trader Division as we transitioned from a print to digital advertising company • Successful full P&L and multi-unit operational accountability for $12M annual revenue. • Overall management of paid and free circulation, outside print and digital advertising sales, and inside client services telecenter. • Develop pricing strategies, marketing and business plans, product positioning, and launched new products effectively branding new print publications with a start up internet brand• Established strategic business plan, marketing goals and annual budget• Exceeded year over year business unit profitability through revenue growth, fiscal discipline, metrics oriented leadership, and superior service.","duration":"2003 2008 5 years","duration_short":"5 years","end_date":"2008","start_date":"2003","subtitle":"Trader Publishing","title":"General Manager"}],"url":""},{"company":"WIS International","company_id":"wis-international","location":"East Coast","positions":[{"description":"WIS is a national retail inventory data collection service• • Full P&L accountability for $14M retail inventory Division; sales, service and OD/Learning for a 12 state geographic territory.• Building and driving a succession plan based organizational structure designed for rapid growth.• Accountable for the service delivery of a highly complex logistical operations system and deployment of 1500 person workforce in a fast paced seasonal 24/7 environment.• Developed and coached 7 District Managers and 21 city managers; Conceptualized strategic plan, hired, trained and directed Regional Sales Manager to build B-Level retail account base• Built relationships with clients and senior managers at top national Big Box retailers working to improve efficiencies through process engineering• Assessed need, developed and presented national sales and management training programs contributing to a 20% improvement in turnover","duration":"1995 2003 8 years","duration_short":"8 years","end_date":"2003","start_date":"1995","subtitle":"WIS International","title":"DVP/Regional Director"}],"url":"https://www.linkedin.com/company/wis-international"}]', '["“Mark is a driven, sales focused manager who leads his team with solid in-field coaching. He is relentless at driving to hit revenue goals which is a big part of his success. Mark is also skilled at looking around corners to find solutions to problems, a trait which customers appreciate and therefore leads to client retention. The skills Mark brings to the table are those I look for in successful managerial hires.”","“I have had the pleasure of working for Mark at The Berry Company. He is one of the most \\"even keeled\\" humans I know! He is always professional,and always there if you need him.. Mark has a great deameanor and the abilty to deal with all personality types, that makes him a great leader and manager. I would recommend Mark in a heartbeat, and would be an asset to any company.”"]'] User: ['Hemanth Babu Shekar', 'Business Analytics thought leader with extensive experience enabling businesses make data-driven decisions. Strong analytics/product management background that spans multiple industries including Information Technology, Energy, Finance and Real-Estate. Keen interest in business and strategy development based on sound market research and analysis. Tableau Public Profile: https://public.tableau.com/profile/hemanth.babu.shekar7727#!/ Specialties: • Data Science and Visualization • Analytics • Product Marketing/Product Management • Business Strategy • Market Research and Competitive Analysis • Cloud Computing • Mobile Technology • Business Intelligence • Project Management • Technology Consulting • Software as a Service (SaaS)', 'Head of Product and Analytics - Global Investments at META', 'Meta', '[{"company":"Meta","company_id":"meta","industry":"Internet","location":"Seattle, Washington, United States","positions":[{"description":"","duration":"Nov 2020 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Nov 2020","subtitle":"Meta","title":"Head of Product and Analytics - Global Investments"}],"url":"https://www.linkedin.com/company/meta"},{"company":"Amazon","company_id":"amazon","location":null,"positions":[{"description":"Lead planning and forecasting of equipment and supply for the middle-mile division of Amazon Transportation Services","duration":"Sep 2019 Sep 2020 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2020","start_date":"Sep 2019","subtitle":"Amazon","title":"Senior Program Manager (Forecasting and Analytics)"},{"description":"I lead and manage strategic capacity planning and procurement analytics initiatives for middle mile transportation at Amazon. My role involves designing and developing scalable analytics and machine learning solutions, leading large-scale process improvement initiatives and providing supply chain thought leadership.","duration":"May 2017 Sep 2019 2 years 5 months","duration_short":"2 years 5 months","end_date":"Sep 2019","start_date":"May 2017","subtitle":"Amazon","title":"Senior Program Manager (Business Intelligence)"}],"url":"https://www.linkedin.com/company/amazon"},{"company":"Dell EMC","company_id":"dellemc","location":"Austin, Texas, United States","positions":[{"description":"Lead and manage business planning, market intelligence and partner growth planning initiatives. Lead and manage business planning, market intelligence and partner growth planning initiatives.","duration":"Aug 2016 Apr 2017 9 months","duration_short":"9 months","end_date":"Apr 2017","start_date":"Aug 2016","subtitle":"Dell EMC","title":"Senior Manager, Business Operations and Analytics"}],"url":"https://www.linkedin.com/company/dellemc"},{"company":"Halliburton","company_id":"halliburton","location":null,"positions":[{"description":"","duration":"Jul 2014 Aug 2016 2 years 2 months","duration_short":"2 years 2 months","end_date":"Aug 2016","start_date":"Jul 2014","subtitle":"Halliburton","title":"Manager, Business Analytics and Strategy"},{"description":"Define business analytics strategy and develop road-map for data science solutionsEquip supply chain function with intelligence to combat price fluctuations, increase operational efficiency and reduce ad-hoc spend.Key Achievements:Architected, designed and led development of Procurement and Materials analytics dashboard for Supply Chain resulting in standardization, repeatability and automation of critical metrics and KPIs. Savings impact of $5M in 2013. As founder and chair of the Business Intelligence Competency Center, defined strategy and roadmap for data science solutions in collaboration with IT, Data Analysts and Business stakeholders. Organized over 24 best practice sessions across functions.Designed and launched Single and Sole source spend data visualization platform. Initiative resulted in mitigating risk associated with high-spend suppliers enabling annual savings impact of $12M in addition to diversification of supplier-base.","duration":"Nov 2011 Jul 2014 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jul 2014","start_date":"Nov 2011","subtitle":"Halliburton","title":"Product Manager, Business Analytics"}],"url":"https://www.linkedin.com/company/halliburton"},{"company":"RealPage, Inc.","company_id":"realpage","location":"San Francisco","positions":[{"description":"Define and develop product strategy through extensive use of business analyticsIdentify market opportunities and define product roadmap to align with business unit vision and strategyInteract with product development teams to provide business context and validate conformance of prototypes to business requirementsLead requirement gathering and design sessions to produce best-in-class business requirements and technical specificationsKey Achievements:-Rolled out the property management software industry\'s first mobile solution that enables the procure to pay lifecycle. Apps released in Android, Apple and BlackBerry platforms.-Managed all phases of product lifecycle for the property management industry\'s flagship solution for spend management (web and mobile).-Led business intelligence initiatives that enabled customers make key decisions with regards to spend analysis, order processing and vendor management.","duration":"Aug 2009 Nov 2011 2 years 4 months","duration_short":"2 years 4 months","end_date":"Nov 2011","start_date":"Aug 2009","subtitle":"RealPage, Inc.","title":"Product Manager - Mobile, SaaS (Software as a Service)"}],"url":"https://www.linkedin.com/company/realpage"},{"company":"Hewlett Packard Enterprise","company_id":"hewlett-packard-enterprise","location":"Houston, Texas Area","positions":[{"description":"-Conducted research to identify and recommend industry-leading practices for sales of server management software.-Involved in Benchmarking competitor “leading” practices in the areas of Sales Enablement, Compensation, Incentives and Sales Force Structure.-Identified Best Practices and authored Case Studies for software companies that have transitioned their sales forces from selling high-volume, low-priced software to selling value-added solutions.-Researched and analyzed sales methodologies, sales models, comparative studies and sales performance related information specific to server management software.","duration":"Aug 2008 Dec 2008 5 months","duration_short":"5 months","end_date":"Dec 2008","start_date":"Aug 2008","subtitle":"Hewlett Packard Enterprise","title":"Business Consultant"}],"url":"https://www.linkedin.com/company/hewlett-packard-enterprise"},{"company":"Sun Microsystems","company_id":"sun-microsystems_1062","location":"Menlo Park, California","positions":[{"description":"-Coordinated focus groups to gather business requirements from subject matter experts in Process Quality and Automation, Technical Services Organization and I.T. Operations.-Managed JAD sessions with Business users and Technical teams to aid data migration process. -Established Key Performance Indicators for the KM system to be used for long term monitoring and tracking purposes.-Conducted comprehensive analysis of knowledge repository to identify gaps in knowledge creation and dissemination.","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"Sun Microsystems","title":"Sr.Business Analyst - Digital Content Management"}],"url":"https://www.linkedin.com/company/sun-microsystems_1062"},{"company":"JPMorgan Chase & Co.","company_id":"jpmorganchase","location":"London, United Kingdom, New York, United States","positions":[{"description":"JPMC, London-Led software equities release management team of JP Morgan EMEA during design and implementation phase of software tool that automated all manual processes involved in production release. This led to significant cycle time reduction in production releases & rollbacks and was replicated to service users across all lines of business.-Performed Requirements Gathering and Analysis by actively soliciting, analyzing and negotiating customer requirements.JPMC, New York-Authored software release process document for equities division of JP Morgan Chase, identifying key areas unique to every application, which resulted in improved release process adherence and reduction in number of emergency releases by 30%.-Chaired and organized global release management meeting for equities and, futures and options business units. Created air traffic control calendar to monitor all major software releases and infrastructure activity, which led to 5% decrease in rollbacks and production issues.","duration":"Jul 2004 Jul 2007 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jul 2007","start_date":"Jul 2004","subtitle":"JPMorgan Chase & Co.","title":"Product Specialist/Release Manager"}],"url":"https://www.linkedin.com/company/jpmorganchase"}]', '["Rahul Awadhiya “I got a chance to work with Hemanth while he was working with Amazon and it was a great learning experience. Hemanth is an energetic manager with rich experience in analytics, operations research and supply chain. He is result oriented and specializes in problem solving, debottlenecking and team management. He has in depth knowledge and always ready to get hands dirty in case the situation demand. He provides a constant support mechanism to the team which brings out the best of every team member. He is an excellent mentor and believer in leading from front. I wish him all success. ”","Pallav M “Rational and pragmatic is the phrase that comes to mind when I think about Hemanth. I’ve had the pleasure of working with him for over a year, during which I was reported to him as a Business Analyst. He is a person who can get anything done and always knows what is truly important for the business. His unique style of leadership pushes his team to go above and beyond their potential and deliver state-of-the-art analytics solutions. Hemanth always strives to identify and provide the right opportunities for all his reportees, catering to their strength, opportunities for growth and long-term career goals. It was great working with Hemanth and I hope that our paths cross again in the future!”"]']### Assistant: The agent's job is to drive business growth through sales and consulting, and today, the agent is reaching out to the user because they need to discuss potential collaboration opportunities in leveraging data analytics and visualization for business decision-making.
### Human: Agent: ['Theresa Opel', 'Experienced Information Security Analyst with a demonstrated history of working in the telecommunications industry. Skilled in Hands-on Technical, Customer Service, Voice over IP (VoIP), Technical Support, and Managed Services. Strong information technology professional with a Associate of Applied Science focused in CIP / Network Administration from Southeast Technical Institute.', 'Sr. Information Security Analyst at Intrado', 'Intrado', '[{"company":"Intrado","company_id":"intrado-corp","industry":"Information Technology and Services","location":"","positions":[{"description":"","duration":"Jan 2013 - Present 9 years 2 months","duration_short":"9 years 2 months","end_date":"Present","start_date":"Jan 2013","subtitle":"Intrado","title":"Senior Analyst - Enterprise InfoSec GRC"}],"url":"https://www.linkedin.com/company/intrado-corp"},{"company":"InterCall","company_id":"west-unified-communications","location":null,"positions":[{"description":"","duration":"Nov 2006 Jan 2013 6 years 3 months","duration_short":"6 years 3 months","end_date":"Jan 2013","start_date":"Nov 2006","subtitle":"InterCall","title":"Enterprise Technical Services Supervisor"},{"description":"","duration":"Jun 2002 Nov 2006 4 years 6 months","duration_short":"4 years 6 months","end_date":"Nov 2006","start_date":"Jun 2002","subtitle":"InterCall","title":"Sr. Systems Technology Analyst"}],"url":"https://www.linkedin.com/company/west-unified-communications"}]', '["Sean Gordon “Theresa defines professionalism in every sense of the word. Her role was very demanding and rarely did people call her without a pressing critical issue. Theresa always tackled all challenges dead on and was extremely responsive to finding not just the right solutions quickly but the long term fix to avoid having the same problems twice. Very strategic thinking and dedicated to all her customers. Highly recommend Theresa as an asset to any organization.”","Jason Roberts “I hired Theresa in as Information Security Analyst to head up audit & compliance efforts, as she was previously an invaluable resource supporting us with evidence for Sarbanes Oxley & ISO risk assessments. She did not disappoint in her new role. Her work ethic is matched only by her attention to detail and tenacity in driving audit discovery & gap remediation. I would recommend Theresa to any company in need of audit expertise.”"]'] User: ['Keith A. Nichols', "I am an accomplished Digital Marketing Professional with over 20 years' experience executing digital marketing strategy and programs in both client and agency roles. I have a proven record of expanding business and building consumer and brand relationships. I have also executed integrated digital marketing programs globally and am skillful in defining digital marketing audiences and segments for integrated on and offline campaigns.", 'Digital Marketing Professional - Educator - Speaker', 'Sekisui Diagnostics, LLC', '[{"company":"Sekisui Diagnostics, LLC","company_id":"sekisui-diagnostics-llc","industry":"Medical Equipment Manufacturing","location":"","positions":[{"description":"","duration":"May 2020 - Present 2 years 3 months","duration_short":"2 years 3 months","end_date":"Present","start_date":"May 2020","subtitle":"Sekisui Diagnostics, LLC","title":"Digital Marketing Manager"}],"url":"https://www.linkedin.com/company/sekisui-diagnostics-llc"},{"company":"San Diego State University","company_id":"san-diego-state-university","location":"San Diego, California, United States","positions":[{"description":"Providing Students the skills & traits necessary to be excellent digital marketing professionals Providing Students the skills & traits necessary to be excellent digital marketing professionals","duration":"Jan 2021 - Present 1 year 7 months","duration_short":"1 year 7 months","end_date":"Present","start_date":"Jan 2021","subtitle":"San Diego State University","title":"Adjunct Instructor"}],"url":"https://www.linkedin.com/company/san-diego-state-university"}]', '["Trish Arellano “Keith brings a wealth of knowledge, hard work, positivity and humor to his role, which enables him to effectively collaborate with internal, external and cross-functional teams for optimal results. He well understands and manages the balance of performance and cost effectiveness in the paid digital arena, and he comfortably spans the spectrum of leadership and hands on expertise. A solid member of any marketing group, I highly recommend Keith, and I’d be happy to have him on my team again in the future!”","Shannon Robinson “Just have to say, I love having Keith on my team. I don\'t think a more positive and \\"bright side\\" looking person you will meet. He\'s always willing to take time out of his busy schedule to answer questions or help with a project. Keith knows his stuff (paid search marketing) and is always looking for ways to improve and broaden his skill set. Like most of us in corporate marketing, Keith really knows how to roll with the punches. He understands the importance of SEO and SEM working together, and how by working together we are able to improve ROI for all of our business units. What more can I say? Keith\'s the bomb and I\'m so glad to have met him and continue to enjoy working with him.”"]']### Assistant: The agent's job is to provide digital marketing support and guidance, and today, the agent is reaching out to the user because they need to discuss potential collaboration opportunities for enhancing the user's digital marketing strategy.
### Human: Agent: ['Dalia H. Abdullah', 'BSc (Hons) Pharmacology graduate with extensive laboratory skills , research, data analysis, drug and biological products and their mechanism of action in human. Eager to explore the different opportunities as a newly minted, deeply knowledgeable, and qualified pharmacologist.', 'Pharmacologist', 'American Society for Clinical Pharmacology & Therapeutics', '[{"company":"American Society for Clinical Pharmacology & Therapeutics","company_id":"ascpt","industry":"Nonprofit Organization Management","location":null,"positions":[{"description":"","duration":"Jun 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Jun 2021","subtitle":"American Society for Clinical Pharmacology & Therapeutics","title":"Proposal Reviewer"},{"description":"","duration":"Feb 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Feb 2021","subtitle":"American Society for Clinical Pharmacology & Therapeutics","title":"Member"}],"url":"https://www.linkedin.com/company/ascpt"},{"company":"British Pharmacological Society","company_id":"british-pharmacological-society","location":"United Kingdom","positions":[{"description":"","duration":"May 2018 - Present 3 years 6 months","duration_short":"3 years 6 months","end_date":"Present","start_date":"May 2018","subtitle":"British Pharmacological Society","title":"Member"}],"url":"https://www.linkedin.com/company/british-pharmacological-society"},{"company":"United Pharma- Journals and Conferences","company_id":"united-journals-and-conferences","location":"United States","positions":[{"description":"Moderating United Conference of Pharmacovigilance webinar event on 6th of April 2021. This conference boats of a huge variety of Keynote presentations, plenary talks, poster presentations and Career development programs. The aims to bring together a significant number of leading academic scientists, researchers and research scholars to exchange and share their experiences and research results on all aspects of Pharmacovigilance It is a foremost integrative platform for researchers, educators and practitioners alike to present and explore the latest innovations, trends, and concerns as well as practical challenges encountered and solutions adopted in the fields of Pharmacovigilance","duration":"Apr 2021 Apr 2021 1 month","duration_short":"1 month","end_date":"Apr 2021","start_date":"Apr 2021","subtitle":"United Pharma- Journals and Conferences","title":"Moderator United Conference of Pharmacovigilance"}],"url":"https://www.linkedin.com/company/united-journals-and-conferences"},{"company":"Scottish Refugee Council","company_id":"scottish-refugee-council","location":"Glasgow City, Scotland, United Kingdom","positions":[{"description":"Helping asylum seekers and refugees in Scotland,assisting with basic application for clients,giving advice, helping with enquiries and problems.Sometimes interpreting from Arabic/English or English/Arabic. Helping asylum seekers and refugees in Scotland,assisting with basic application for clients,giving advice, helping with enquiries and problems.Sometimes interpreting from Arabic/English or English/Arabic.","duration":"2013 2014 1 year","duration_short":"1 year","end_date":"2014","start_date":"2013","subtitle":"Scottish Refugee Council","title":"Screening"}],"url":"https://www.linkedin.com/company/scottish-refugee-council"},{"company":"Hillhead High School","company_id":"hillhead-high-school","location":"Glasgow, Scotland, United Kingdom","positions":[{"description":"Teaching Arabic to children of primary age,marking work,setting project and helping with class work. Teaching Arabic to children of primary age,marking work,setting project and helping with class work.","duration":"2012 2013 1 year","duration_short":"1 year","end_date":"2013","start_date":"2012","subtitle":"Hillhead High School","title":"Teaching Assistant"}],"url":"https://www.linkedin.com/company/hillhead-high-school"}]', '["Anis M. Nazrie “It is my great pleasure to write this recommendation letter for Dalia Hassan who was a fellow undergraduate student at Glasgow Caledonian University for the last 3 years and working under similar project topics in the final honours year. Dalia is always very attentive to detail and always strive to work effectively when conducting experiments as a team. She was quick to provide me with a one-to-one and an ongoing assistance in the laboratory dealing with biomedical equipment and tools which has benefited me in successfully producing high-quality results and outcome. She demonstrated an outstanding work ethic during experiments with good precautions following the standard operating measures and procedures, and with a high level of effort, which was also reflected in her overall academics. I was also able to observe Dalia working with excellent organization and observation skills, giving thoughtful opinions, and always taking chances to improve her work by engaging as well as grasping as much information when in groups of small peers. Finally, I can wholeheartedly recommend Dalia and take pride in supporting her as she is very potential, dedicated, and hard-working individual, able to contribute to the success of any organisations or body. ”","Poppy McCrae “Dalia and I studied together since my return to higher education. From my experience Dalia is a kind and thoughtful person who works passionately and with drive. Dalia is not afraid to ask questions to further her knowledge, she is insightful and curious and her positive attitude is simply infectious! I am truly thankful to have known her during my studies. ”"]'] User: ['Jagerkal Sneha Kulkarni', 'A seasoned Business Analyst with domain expertise in Supply Chain Marketing, Distribution Operations, Banking, Insurance, Utility Services & Healthcare!', 'Business Analyst', 'Strategic Staffing Solutions - DTE', '[{"company":"Strategic Staffing Solutions - DTE","company_id":null,"location":"Michigan, United States","positions":[{"description":"","duration":"Mar 2022 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Strategic Staffing Solutions - DTE","title":"Business Analyst"}],"url":""},{"company":"Strategic Staffing Solutions","company_id":"strategic-staffing-solutions","location":"Michigan","positions":[{"description":"","duration":"Mar 2022 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Strategic Staffing Solutions","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/strategic-staffing-solutions"},{"company":"Centene Corporation","company_id":"centene-corporation","location":"Detroit, Michigan, United States","positions":[{"description":"","duration":"Sep 2020 Feb 2021 6 months","duration_short":"6 months","end_date":"Feb 2021","start_date":"Sep 2020","subtitle":"Centene Corporation","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/centene-corporation"}]', '["Arun Kunnummal “A hard core workaholic with a chilled attitude. The pressure situations she is in, will never reflect in Sneha\'s work or actions. And be assured the assignments to be completed within the time frame with zero errors. Above all the best mentor for Juniors in organization”","Alexander Suresh Thomas “During Sneha\'s 3 years tenure with Hewlett Packard Financial Services, her dedication and hard work were admirable. She worked well with stakeholders from different levels. She was also one of the recipients of the quarterly Hall of Fame award which was only given to individuals who have significant contribution towards the company\'s quarterly performance.”"]']### Assistant: The agent's job is to analyze business operations in various industries, while today the user is reaching out to the agent because they need assistance in optimizing supply chain management in the healthcare sector.
### Human: Agent: ['Lindsay K.', "Listener | Advocate | Consultant | Resource Coordinator | Solution Strategist Takes pride in having the flexibility to bend to clients' needs with proactive, reliable and consistent communication with tactical actions to allow prompt follow-up and delivery to expectations. Traits in reliability, accountability, thoughtfulness, and diligence while having a confident and entrepreneurial attitude. Works with a charismatic team dedicated to the integrity and consistency to meet customer’s business objectives.", 'Account Executive at Pure Storage', 'Pure Storage', '[{"company":"Pure Storage","company_id":"pure-storage","industry":"Information Technology and Services","location":"Houston, Texas Area","positions":[{"description":"","duration":"Dec 2019 - Present 1 year 8 months","duration_short":"1 year 8 months","end_date":"Present","start_date":"Dec 2019","subtitle":"Pure Storage","title":"Account Executive"}],"url":"https://www.linkedin.com/company/pure-storage"},{"company":"Gartner","company_id":"gartner","location":"Houston, Texas","positions":[{"description":"The world’s leading research and advisory company, Gartner (NYSE:IT) delivers the technology-related insight necessary for clients to make the right business decisions, every day. o Consults clients to understand their business goals and challenges in alignment with the optimum engagement of Gartner Resources to ensure an effective, enterprise-wide strategy that maximizes the value delivered by Gartner’s products and services.o Highly motivated, passionate, and goal-oriented with a laser focus in developing best-in-class offerings based around custom-tailored strategic solutions for customer goalso Agility in meeting customers\' needs with proactive, reliable and consistent communication with tactical actions to allow prompt follow-up and delivery to expectationso Traits in reliability, accountability, thoughtfulness, and diligence while having a confident and entrepreneurial attitudeo Team player in the development and execution of engagement plans, customer built agendas, and consultative offerings through the services, reseources and best-in-class Gartner events","duration":"Dec 2017 Jun 2019 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jun 2019","start_date":"Dec 2017","subtitle":"Gartner","title":"Account Executive"}],"url":"https://www.linkedin.com/company/gartner"},{"company":"Mobius Partners","company_id":"mobiuspartners","location":"Houston, Texas Area","positions":[{"description":"Möbius Partners is a relationship driven IT solutions provider, offering best of breed technology and services for large enterprise organizations. Mobius offers strategic services, technical expertise and sales support to enable organizations to maximize the value of their data center investment. Based on each customer’s unique objectives and IT environment, Mobius can assess, architect, implement and manage solutions that improve current technology performance while laying the groundwork for future growth. From hardware, to software, to professional services including staffing and training, Möbius Partners provides comprehensive, cost-effective solutions that help IT professionals respond to ever-increasing demands on their data centers. Founded in 2000, Möbius Partners serves corporate and public-sector customers throughout Texas and the central U.S. from its headquarters in San Antonio and its offices in Dallas and Houston. o Strategic focus on VMWare growth and practice for Mobius Partners leveraging customer enablement, assessments, marketing and driving VMWare’s agenda across Enterprise, Commercial & SLED territories o Leveraged key OEM Partners to develop collaborative synergetic strategy for territory penetration surrounding offerings in virtualization and security focuso Provided support, information, and guidance for best-in-class technology solutions o Completed and maintained critical certifications as required based upon portfolio and key sales plays o Maintained professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; and benchmarking state-of-the-art practices","duration":"Mar 2016 Nov 2017 1 year 9 months","duration_short":"1 year 9 months","end_date":"Nov 2017","start_date":"Mar 2016","subtitle":"Mobius Partners","title":"Account Executive"}],"url":"https://www.linkedin.com/company/mobiuspartners"},{"company":"Netsync Network Solutions","company_id":"netsync-network-solutions","location":"2500 West Loop South - Ste 410","positions":[{"description":"Netsync Network Solutions is a HUB-certified, minority- and woman-owned value-added reseller (VAR) with extensive experience equipping enterprise, commercial and educational institutions with advanced solutions that fuel growth and power innovation. Adopting a consultative mindset, Netsync works collaboratively with organizations to identify opportunities, source technologies, configure synergistic vendor-agnostic infrastructures and reinforce security vulnerabilities. Netsync ranks among the fastest-growing VARs with Cisco Systems and has rapidly become one of the largest resellers servicing the Education and State & Local Government sectors. Netsync’s team of highly credentialed engineers provide round-the-clock customer support and rapid response to emerging challenges, garnering widespread acclaim and award recognition throughout the industry. o Key Account Manager for SLED, Higher-Ed & Government Houston-area accounts o Fostered and maintained superior long-term relationships with the breadth and depth portfolio offerings and strategic solutions that complimented client needs and viability. o Responsible for the acquisition and growth of enterprise accounts through the successful management and motivation of channel partner collaboration through solution strategies that met the business goals & budgetary requirements of clients o Recommended, coordinated, and managed complete turn-key solutions through RFP’s/ RFQ’s and enterprise projects for deployments with unparalleled customer service to assist in every aspect of a client\'s technology needs o Responsible for the understanding of state contracts, E-Rate Compliance rules and processes, and negotiations of enterprise multi-year contracts","duration":"Nov 2009 Mar 2016 6 years 5 months","duration_short":"6 years 5 months","end_date":"Mar 2016","start_date":"Nov 2009","subtitle":"Netsync Network Solutions","title":"Key Account Manager"}],"url":"https://www.linkedin.com/company/netsync-network-solutions"},{"company":"BB1 Classic","company_id":null,"location":"Houston, Texas","positions":[{"description":"o Developed a successful marketing campaign resulting in consumers voting BB1 Classic as 2009 Best Women\'s Boutique in Houston by KPRC Click2HoustonBest o Restructured and updated customer database to enable successful promotion through e-mail campaignso Increase web and social media presence and consumer traffic by updating online inventory, graphic design of website, and advocating social networks to drive promotional and brand awareness o Developed personal appearances in segments of Great Day Houston, advertisements in PaperCity Magazine, and articles regarding innovative products in the Houston Chronicle utilizing cost-effective methods to produce increased sales o Created results-oriented customer consultation by building store and brand loyalty","duration":"Nov 2008 Oct 2009 1 year","duration_short":"1 year","end_date":"Oct 2009","start_date":"Nov 2008","subtitle":"BB1 Classic","title":"Internship: E-Commerce, Marketing, Business & Fashion Consultant"}],"url":""}]', '["“I’ve had the pleasure of working together with Lindsay on several successful solutions over the past three years. She is passionate about customer success and her positive attitude, high integrity, and vast network of resources is extremely valuable for us and any team. I highly recommend Lindsay and am excited to watch her career grow!”","“I had the pleasure of working with Lindsay in her role as an account executive at Gartner and she exceeded expectations assisting us. Having worked with a number of members in the Gartner account team, one thing I really liked is Lindsay would always engage to understand the context of the business operations to best tailor and prep the Gartner resources that were brought to the conversation. She was always willing to broker new relationships and track down information and requests. I\'m confident she will always be a great asset to any organization she is a part of. ”"]'] User: ['Jessica Nelson', 'Experienced communications professional with demonstrated history leading strategic brand and executive communications initiatives.', 'Communications Manager, Consumer Business Group at 3M', '3M', '[{"company":"3M","company_id":"3m","industry":"Mechanical or Industrial Engineering","location":null,"positions":[{"description":"","duration":"Feb 2020 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Feb 2020","subtitle":"3M","title":"Communications Manager"},{"description":"","duration":"Aug 2018 Feb 2020 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2020","start_date":"Aug 2018","subtitle":"3M","title":"Executive Communications Supervisor"},{"description":"","duration":"Oct 2013 Feb 2020 6 years 5 months","duration_short":"6 years 5 months","end_date":"Feb 2020","start_date":"Oct 2013","subtitle":"3M","title":"Communications and Brand Strategy Supervisor"}],"url":"https://www.linkedin.com/company/3m"},{"company":"Sebesta Blomberg","company_id":"sebesta","location":null,"positions":[{"description":"","duration":"Nov 2009 Jun 2013 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jun 2013","start_date":"Nov 2009","subtitle":"Sebesta Blomberg","title":"Marketing Communications Manager"},{"description":"","duration":"Aug 2005 Dec 2009 4 years 5 months","duration_short":"4 years 5 months","end_date":"Dec 2009","start_date":"Aug 2005","subtitle":"Sebesta Blomberg","title":"Marketing Communications Specialist"}],"url":"https://www.linkedin.com/company/sebesta"}]', '["LinkedIn User “Jessica is a very talented marketing communications professional. She brings creative insights to every project, often providing solutions to what others would perceive as obstacles. Jessica has an intuitive ability to read people and effectively works with all levels of an organization. She has excellent oral and written communication skills and is well versed in the various aspects of marketing communications, particularly in digital marketing and public relations. Jessica is highly professional and delightful to work with. I would welcome the opportunity to hire Jessica again and I strongly recommend her for any marketing communications position.”","Dave (Davide) Vettraino “Exceptional, public realations and communications skills, understands true client relations, works well in a ever changing environment, proven problem solver, team player, gets it done”"]']### Assistant: The agent's job is to provide strategic brand and executive communications initiatives, and today the user is reaching out to the agent because they need assistance in developing custom-tailored strategic solutions for their marketing communications position.
### Human: Agent: ['Cathy Perault', 'Experienced Sales Customer Service Manager with a demonstrated history of working in the computer hardware industry. Skilled in Sales, Management, Business Development, Troubleshooting, and Customer Satisfaction. Strong information technology professional with a MBA focused in Business/Accounting/Information Technology from Southern New Hampshire University.', 'Customer Success Manager', 'Global American Inc.', '[{"company":"Global American Inc.","company_id":"global-american-inc.","industry":"Computer Hardware","location":"New Hampshire","positions":[{"description":"Primary Duties and Responsibilities:• Recognize and respond to customer sales opportunities, and foster relationships to sell into accounts• Direct the creation and utilization of internal and external communication methods to deliver a better customer experience• Champion change and be responsible for ongoing continuous improvement to all company-wide relevant business processes • Regularly audit customer correspondences with team members to ensure the highest level of customer satisfaction• Take ownership of customer issues and follow problems through to resolution • Oversee Sales Administrator and RMA Coordinator roles including reviews and disciplinary actions","duration":"Nov 2004 - Present 17 years 4 months","duration_short":"17 years 4 months","end_date":"Present","start_date":"Nov 2004","subtitle":"Global American Inc.","title":"Customer Service & Sales Support Manager"}],"url":"https://www.linkedin.com/company/global-american-inc."},{"company":"Elm Street Middle School","company_id":null,"location":"117 Elm Street Nashua, NH","positions":[{"description":"My responsibilities included facilitating monthly social gatherings with other Executive Board Members to collaborate with parents and staff on ways to continually improve upon the well-being of the entire school community of 1,100+ students. I was the acting Volunteer Coordinator and liaison to the Nashua School District\'s Director of Grants and Community Development, and I also assumed the role of the Fund Raising Chairperson.We did fund raising to support scholarships for educational field trips, to purchase needed items for classrooms as well as help off-set costs for clubs, the school food pantry and teachers\' needs. We honored our nurses and staff with celebrations and donations, staffed our school store and provided daily office assistance for copying and laminating, as well as hosted celebratory events for students such as Honor Roll Parties, and helped support school dances.","duration":"Aug 2012 Jun 2016 3 years 11 months","duration_short":"3 years 11 months","end_date":"Jun 2016","start_date":"Aug 2012","subtitle":"Elm Street Middle School","title":"PTO President (Volunteer)"}],"url":""},{"company":"Sunset Heights Elementary School","company_id":null,"location":"15 Osgood Road, Nashua, NH","positions":[{"description":"Maintained appropriate financial records for the group, and was responsible for disbursement of funds, as dictated by the PTO Board Members. Reported on the financial condition of the organization to the voting PTO Board Members at regular intervals. Annually, showed proof of filing the annual Federal Tax Return at the earliest meeting subsequent to the due date, including extensions.As Fundraising Chairperson, I recommended and facilitated two major fundraising campaigns per school year (fall and spring). Funds were to support the budgeted goals, as well as expenses or initiatives that arose.","duration":"2003 2013 10 years","duration_short":"10 years","end_date":"2013","start_date":"2003","subtitle":"Sunset Heights Elementary School","title":"PTO Treasurer (Volunteer)"}],"url":""},{"company":"Tyson Foods","company_id":"tyson-foods","location":"Formerly Jac Pac Foods, Manchester, NH","positions":[{"description":"-Extensive experience in all facets of day-to-day LAN and WAN technical support functions, for both local and disparate locations, including servers, printers, desktops, laptops, cabling and various automation systems, based on Microsoft, AS/400 and UNIX infrastructures.-Responsible for staff supervision and skill development, tracking and reporting of performance metrics, project planning and implementation strategies, some facets of inventory control and operational and capital budget management.-Successful provisioning of hands-on troubleshooting and repair of hardware, application and network issues. Experience with recommending and implementing improvements for base business success.-Mentoring and training on numerous PC-based operating systems and application software to various audience levels, and providing recommendations for automating administrative processes.-Experience in management of telecommunications service and hardware including local, LD, cellular, PBX, T1 and frame relay.","duration":"1995 2004 9 years","duration_short":"9 years","end_date":"2004","start_date":"1995","subtitle":"Tyson Foods","title":"Information Systems Manager - Northeast Region"}],"url":"https://www.linkedin.com/company/tyson-foods"},{"company":"Granite State Packing / Jac Pac Foods","company_id":null,"location":"Manchester, NH","positions":[{"description":"Oversaw the information systems infrastructure of server, hardware and software for office and mobile computer users as well as supported the needs of technical troubleshooting and repair of nodes in the various production facilities. Oversaw the information systems infrastructure of server, hardware and software for office and mobile computer users as well as supported the needs of technical troubleshooting and repair of nodes in the various production facilities.","duration":"1989 1998 9 years","duration_short":"9 years","end_date":"1998","start_date":"1989","subtitle":"Granite State Packing / Jac Pac Foods","title":"Information Systems Administrator"}],"url":""}]', '["Jon Trelfa “Cathy is a very diligent, results oriented person with a very strong work ethic. I am proud to have had the opportunity to work Cathy and would recommend her work to any potential employer. Cathy would be an asset of high regard in setting.”","Mike Fredericks “Cathy efficiently managed the Information Systems operations and End User Support for a 24x7 300M Food Services production facility. She held a great repore with all levels of staff and management.”"]'] User: ['Yvonne DeWitte', 'Crowned Mrs. South Dakota America 2014', 'Dentist at Advanced Dental', 'Advanced Dental', '[{"company":"Advanced Dental","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 2004 - Present 17 years 10 months","duration_short":"17 years 10 months","end_date":"Present","start_date":"Apr 2004","subtitle":"Advanced Dental","title":"Dentist"}],"url":""},{"company":"Eau Claire, WI","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 1998 Jun 2003 4 years 10 months","duration_short":"4 years 10 months","end_date":"Jun 2003","start_date":"Sep 1998","subtitle":"Eau Claire, WI","title":"Oak Park Dental"}],"url":""}]', '["Pamela Ireland-Kreber “I have been going to Dr. DeWitte\'s Advanced Dental office for two years. Her office is very inviting and I feel confident in her entire staffs abilities. I also appreciate the ease of working w/ my dental insurance provider as well as my flexible spending account. I would highly recommend her clinic. On a side note...the option to listen to music on headphones has made the experience very relaxing.”","Lorna Johnston, Real Estate “Dr. DeWitte and her staff at Advanced Dental do an amazing job! From the moment you walk into her office, you are greeted with a smile and given the utmost attention and care.”"]']### Assistant: The agent's job is to serve as a Customer Success Manager at Global American Inc., and today the user is reaching out to the agent because they need assistance with troubleshooting a technical issue related to their dental office's information systems.
### Human: Agent: ['Doug Henkel, MBA', '20+ years proven track record in building high-performance sales teams and achieving exceptional business development success with complex sales processes across a variety of industries. I am an MBA, entrepreneur, and former collegiate Division-1 athlete with consistent results and adaptability across diverse industry groups. Career Highlights: *Exceeded assigned sales quota for four (4) consecutive years at Cerner. •Built corporate sales division of multi-unit retail operation and grew division to annual revenues in excess of $240MM. •Founded consulting firm for post-secondary educational finance. •“Market Leader Award” winner for being top producer (among 40+ sales executives) in overall business development. •Re-built and refocused Western U.S. sales team for major bank division and achieved record results. •Restructured 25 year old financial services company •Restructured health club unit', 'SVP, Growth at Arcadia', 'Arcadia', '[{"company":"Arcadia","company_id":"arcadia-io","industry":"IT Services and IT Consulting","location":"Carlsbad, California, United States","positions":[{"description":"","duration":"Sep 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Sep 2021","subtitle":"Arcadia","title":"SVP, Growth"}],"url":"https://www.linkedin.com/company/arcadia-io"},{"company":"Hart, Inc.","company_id":"hartplatform","location":"Carlsbad, CA","positions":[{"description":"Hart is a health technology company founded in 2012 in Orange County, CA, to improve the ways in which people inside and outside of the industry access and engage with health data. A leader in the movement that views healthcare as a service, Hart has developed a powerful bidirectional API platform upon which incredible experiences can be built, along with other technology products that keep Hart\'s clients current and effective in today\'s patient-driven landscape. Capable of extracting and intelligently acting on health data from disparate sources, Hart makes it possible to rapidly merge and access information among hospitals and clinics. The results are simpler, more effective communication and higher engagement rates than traditional portals. Hart is fulfilling a vision of an industry that can better serve providers, clinics, and patients by embracing, rather than resisting, the perpetual changes and transformations so inherent to it. Please visit Hart.com for more information.","duration":"Apr 2019 Aug 2021 2 years 5 months","duration_short":"2 years 5 months","end_date":"Aug 2021","start_date":"Apr 2019","subtitle":"Hart, Inc.","title":"SVP of Sales"}],"url":"https://www.linkedin.com/company/hartplatform"},{"company":"Cerner Corporation","company_id":"cerner-corporation","location":"","positions":[{"description":"Built team and led sales efforts for software sales and services across three verticals: health plans, life sciences, and reseller / channel partners within the Population Health unit for Cerner. Responsible for sale and integration of enterprise Population Health data management software platforms - Cerner Wellness and HealtheIntent. Managed a book of business consisting of over 100 clients. Exceeded assigned sales quota four years in a row.Comprehensive and scalable, the Cerner platforms allow for effective population health and wellness execution across four critical areas: Population Management, User Engagement, Behavioral Change, and Business Analytics.","duration":"Jun 2012 Mar 2019 6 years 10 months","duration_short":"6 years 10 months","end_date":"Mar 2019","start_date":"Jun 2012","subtitle":"Cerner Corporation","title":"Director / Executive Sales Leader Population Health, Health Plan, Life Sciences, and Channel Sales"}],"url":"https://www.linkedin.com/company/cerner-corporation"},{"company":"Bally Total Fitness","company_id":"bally-total-fitness","location":"","positions":[{"description":"Hired to restructure corporate sales unit. Highlights include:•Sales territory realignment - hired and trained new reps•Developed and released new pricing programs•Reversed declining sales and signed new third party partners•Made signficant increases in field sales Hired to restructure corporate sales unit. Highlights include:•Sales territory realignment - hired and trained new reps•Developed and released new pricing programs•Reversed declining sales and signed new third party partners•Made signficant increases in field sales","duration":"Mar 2011 Nov 2011 9 months","duration_short":"9 months","end_date":"Nov 2011","start_date":"Mar 2011","subtitle":"Bally Total Fitness","title":"VP Corporate Sales"}],"url":"https://www.linkedin.com/company/bally-total-fitness"},{"company":"First Associates Loan Servicing, LLC","company_id":"first-associates-loan-servicing-llc","location":"","positions":[{"description":"Chosen to head up and restructure 20+ year old company after it was aquired by equity group in \'08. The company soon became one of the nation\'s premier loan servicing firms specializing in loss mitigation and distressed asset management. From being a servicer of loans in primarily one asset class (mobile home loans), FA now services loans in a wide spectrum of asset classes (including student, auto, residential and commercial mortgage, helocs, and installment loans) for private investors, hedge funds, banks, credit unions, and government agencies. This industry diversification was facilitated by a complete IT overhaul and re-branding campaign. Also during my tenure, the firm completed their initial SAS70 II, became an approved FDIC subcontractor and won a subservicing contract, recruited a national sales executive and opened a NYC area sales office, and secured several other significant portfolio servicing opportunities.","duration":"Jan 2009 Dec 2010 2 years","duration_short":"2 years","end_date":"Dec 2010","start_date":"Jan 2009","subtitle":"First Associates Loan Servicing, LLC","title":"CEO"}],"url":"https://www.linkedin.com/company/first-associates-loan-servicing-llc"},{"company":"Wells Fargo Bank","company_id":"wellsfargo","location":"","positions":[{"description":"Recruited by Wells Fargo Bank to rebuild and energize Western U.S. sales team. Led sales and marketing efforts within Education Financial Services (EFS) Division, one of the Top-5 providers of loan products for the post-secondary education finance industry. •Redirected sales efforts to focus on more profitable private loan products that led to a company-high 42% increase in regional private loan volume for first half of 2008. •Solidified existing relationships and developed new business opportunities with schools throughout region that resulted in product acceptance and increased utilization at over 95% of top-tiered schools.•Instrumental in developing and implementing school profitability model with a tiered market approach that resulted in a greatly refined target market definition that became essential in improving sales force direction and efficiency.","duration":"Oct 2007 Dec 2008 1 year 3 months","duration_short":"1 year 3 months","end_date":"Dec 2008","start_date":"Oct 2007","subtitle":"Wells Fargo Bank","title":"Regional Vice President"}],"url":"https://www.linkedin.com/company/wellsfargo"},{"company":"CIT","company_id":"citgroup","location":"","positions":[{"description":"SLX (an education loan provider founded in 2000 by former executives from American Express) provided student loan products to the post-secondary school market and quickly grew to a Top-10 industry competitor that was purchased by CIT Group, Inc. in 2005. Gained entry into SLX shortly after forming a niche-market private loan company that served the post-secondary educational industry. Hired to grow loan volume in the for-profit segment as well as develop an in-house private loan program.•Achieved personal sales volume of $12MM in 2005, $64MM in 2006, and $150MM in 2007, and in doing so exceeded sales goals by an average of over 150% during that span. •Earned “Market Leader Award” in 2006 as top producer among 40+ sales executives within the organization.•Became a recognized leader within the for-profit school segment by establishing new loan programs with over 12 major school chains which helped propel SLX to a Top-5 education loan provider (out of over 100 competitors).","duration":"Sep 2002 Oct 2007 5 years 2 months","duration_short":"5 years 2 months","end_date":"Oct 2007","start_date":"Sep 2002","subtitle":"CIT","title":"Vice President/Business Development"}],"url":"https://www.linkedin.com/company/citgroup"},{"company":"24 Hour Fitness/Family Fitness Centers","company_id":"24-hour-fitness","location":"","positions":[{"description":"Promoted to head newly formed corporate sales unit in 1993. Goal was to establish outside sales force and target opportunities with local corporations, health insurance companies and health care providers. •Built corporate sales team from the ground up and established brand equity that resulted in a contribution of over 25% of overall company revenue and profitability with sales exceeding $240MM in 2001. •Hired, trained, and managed team of 15+ sales executives and was responsible for the promotion of 4 of them to regional management positions•Successfully lobbied local State of California Legislature for “Workplace Fitness Month” initiative. •Developed and implemented quarterly marketing programs which included loyalty and incentive programs as well as an annual “Corporate Wellness Month Sweepstakes” which rose to over $250,000 in prizes to local corporations and school districts.","duration":"Jan 1990 Jun 2002 12 years 6 months","duration_short":"12 years 6 months","end_date":"Jun 2002","start_date":"Jan 1990","subtitle":"24 Hour Fitness/Family Fitness Centers","title":"Vice President/Director of Corporate Sales"}],"url":"https://www.linkedin.com/company/24-hour-fitness"}]', '["George Smetzer “Doug has the vision to see his company\'s potential in creating and building partnerships that create \\"triple-win\\" results. He masters both the big picture as well as the details of logistics.”","Don Cardona “I would recommend Doug in a sales leadership role. I worked with Doug at 24 Hour Fitness and Bally Fitness when he was responsible for corporate sales, he consistently met or exceeded sales quotas. He is an astute team builder and sales prospector.”"]'] User: ['Yvonne DeWitte', 'Crowned Mrs. South Dakota America 2014', 'Dentist at Advanced Dental', 'Advanced Dental', '[{"company":"Advanced Dental","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 2004 - Present 17 years 10 months","duration_short":"17 years 10 months","end_date":"Present","start_date":"Apr 2004","subtitle":"Advanced Dental","title":"Dentist"}],"url":""},{"company":"Eau Claire, WI","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 1998 Jun 2003 4 years 10 months","duration_short":"4 years 10 months","end_date":"Jun 2003","start_date":"Sep 1998","subtitle":"Eau Claire, WI","title":"Oak Park Dental"}],"url":""}]', '["Pamela Ireland-Kreber “I have been going to Dr. DeWitte\'s Advanced Dental office for two years. Her office is very inviting and I feel confident in her entire staffs abilities. I also appreciate the ease of working w/ my dental insurance provider as well as my flexible spending account. I would highly recommend her clinic. On a side note...the option to listen to music on headphones has made the experience very relaxing.”","Lorna Johnston, Real Estate “Dr. DeWitte and her staff at Advanced Dental do an amazing job! From the moment you walk into her office, you are greeted with a smile and given the utmost attention and care.”"]']### Assistant: The agent's job is to lead the growth team at a technology company, and today, the agent is reaching out to the user, a dentist, because they need to discuss potential collaboration opportunities for implementing innovative IT solutions in the dental industry.
### Human: Agent: ['Bethany Neal', 'Dedicated hospitality provider, communicator and people person.', 'VP Sales, Marketing & Technology at KC Hopps Ltd.', 'KC Hopps Ltd.', '[{"company":"KC Hopps Ltd.","company_id":"kchopps","industry":"Restaurants","location":null,"positions":[{"description":"","duration":"Aug 2020 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Aug 2020","subtitle":"KC Hopps Ltd.","title":"VP Sales, Marketing & Technology"},{"description":"Directs the marketing department for KC Hopps, oversees the KC Hopps sales team, and is an executive with the Home Office leadership team.KC Hopps is a homegrown, handcrafted restaurant management group that tapped its first kegs in 1993 in a cozy corner of Waldo, Missouri. KC Hopps owns and operates multiple establishments in the greater Kansas City area and Mid-West, including Manhattan, Topeka and Lawrence, Kansas. KC Hopps restaurants combine a great atmosphere, friendly service and scratch menus. KC Hopps also owns and operates a catering division, Hopps Catering, providing services in Greater Kansas City. We are proud of our partnerships with some of the areas most successful individuals and organizations and continually focus on being the best casual restaurant and bar operator in the Midwest.Restaurant & Catering Locations: Barley\'s Kitchen + Tap, Overland Park, KSBarley\'s Kitchen + Tap, Shawnee, KSO\'Dowd\'s Gastrobar, Kansas City, MOBlue Moose, Prairie Village, KSBlue Moose, Topeka, KSBlue Moose, Lenexa, KSBlue Moose, Manhattan, KSBlue Moose, Lawrence, KS Blue Moose, Kansas City, MO Stroud\'s, Overland Park, KSStroud\'s Catering - Greater Kansas CityRelish Classic Catering, Overland Park, KSMoose Truck, Food Truck, Overland Park, KSThe View at Briarcliff, Kansas City, MOSilo Modern Farmhouse, Lenexa, KSShining Stars Catering, Overland Park, KSBottoms Up Bar, HyVee Arena, Kansas City, MOwww.kchopps.comCompany Information:KC Hopps is a restaurant management company with a hands-on approach to handcrafting restaurants in Kansas, Missouri and the Mid-West. KC Hopps restaurants have received local, regional, and national awards and accolades. Locally owned, locally grown and Kansas City locally operated. Founded in 1993.","duration":"Feb 2017 Aug 2020 3 years 7 months","duration_short":"3 years 7 months","end_date":"Aug 2020","start_date":"Feb 2017","subtitle":"KC Hopps Ltd.","title":"Sales & Marketing Director"},{"description":"Oversees and coordinates catering, sales and events at K.C. Hopps, Ltd. Restaurants including charity events, special events, catering, private rooms and the Moose Truck food truck. --\u200b>www.kchopps.com for all in-house locations and their sites.--\u200b>www.moosetruck.com for the Moose Truck Catering--\u200b>www.stroudsrestaurant.com for Stroud\'s Catering--\u200b>www.relishkc.com for Relish Catering & Merriment -->www.classiccateringcorp.com for Classic CateringCompany Information:KC Hopps, Ltd. is a restaurant and brewpub management company with a hands-on approach to handcrafting restaurants in Kansas and Missouri. KC Hopps, Ltd. restaurants have received local, regional, and national awards and accolades. Locally owned, locally grown and locally operated.","duration":"Sep 2011 Feb 2017 5 years 6 months","duration_short":"5 years 6 months","end_date":"Feb 2017","start_date":"Sep 2011","subtitle":"KC Hopps Ltd.","title":"Catering, Sales & Events Director"}],"url":"https://www.linkedin.com/company/kchopps"},{"company":"Great Irish Pubs","company_id":null,"location":"","positions":[{"description":"","duration":"Feb 2008 Aug 2011 3 years 7 months","duration_short":"3 years 7 months","end_date":"Aug 2011","start_date":"Feb 2008","subtitle":"Great Irish Pubs","title":"Sales & Marketing Manager"}],"url":""},{"company":"Fox Restaurant Concepts","company_id":"foxrestaurantconcepts","location":"","positions":[{"description":"","duration":"Oct 2009 May 2010 8 months","duration_short":"8 months","end_date":"May 2010","start_date":"Oct 2009","subtitle":"Fox Restaurant Concepts","title":"Restaurant Manager"}],"url":"https://www.linkedin.com/company/foxrestaurantconcepts"}]', '["Darrin Lygrisse “Bethany was a joy to work with these last 9 years at KC Hopps. She is professional, highly organized and detail oriented. These skills allow her to be excellent at both Project Management and staying on top of every day tasks. Beth is hard working, loyal and a great communicator, she is a pleasure to work with and she has taken the initiative to expand her skill set. Beth is not only extraordinary at managing herself, but she has also developed into a great manager and leader of people as well. I strongly feel she would be a great part of most any team or organization. ”","Austin Hunzeker “Bethany is an amazing, dedicated, trustworthy, hard-working human being. She took a risk on me five years ago, and I would not be where I am today without her. Although I failed a couple times, she was always right there to build me back up. She turns mistakes into lessons, and rallies into successes. Bethany would be a brilliant asset to anyone’s team.”"]'] User: ['Mike Burke', 'Experienced Digital Marketing Manager with a demonstrated history of working in the internet industry. Skilled in Search Engine Optimization (SEO), Marketing Management, Customer Relationship Management (CRM), Event Management, and Web Design. Strong marketing professional with a BS focused in Telecommunications from University of Florida.', 'Director of Corporate Communications', 'HR Tech', '[{"company":"HR Tech","company_id":null,"location":"","positions":[{"description":"","duration":"2021 - Present less than a year","duration_short":"less than a year","end_date":"Present","start_date":"2021","subtitle":"HR Tech","title":"Marketing"}],"url":""}]', '["Eva Greene “What an invaluable experience to work alongside Mike. He is one of the most intelligent, dynamic and sincere professionals I have had the pleasure to work with. With years of marketing knowledge and experience, he delivers the ultimate value to his clients. He is strategic and analytic in driving results and his clients appreciate his input and proactive approach. Mike\'s ability to juggle multiple projects effortlessly, and with a warm demeanor, is something I consistently try to emulate in my career.”","Joseph W. “In all my years of experience, some people stand out for their great qualities and Mike Burke is one of those people. Mike exudes the characteristics of a natural born leader. Mike is a marketing visionary with an extensive knowledge of website development / optimization, online marketing and lead generation. Throughout the 3 years I have worked with Mike, he has shown time and again that he is a positive, motivated leader with great potential. It was truly a pleasure to work with Mike and would highly recommend him to any company.”"]']### Assistant: The agent's job is to manage sales and marketing at a restaurant management company, and today the user is reaching out to the agent because they need assistance with digital marketing strategies for their new position in corporate communications at a tech company.
### Human: Agent: ['Rachel Anderson', 'Energetic and goal-focused sales professional with solid qualifications in account management and customer relationship building. Proven ability to develop new business and increase sales with in established and new territories. Built strong partnerships with the accounting community, banks, and decisions makers within 702 businesses. Recognized for achieving goals and delivering exceptional service.', 'National Sales And Marketing Director at Jill Jackson Consulting', 'Jill Jackson Consulting', '[{"company":"Jill Jackson Consulting","company_id":null,"location":"","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Jill Jackson Consulting","title":"National Sales And Marketing Director"}],"url":""},{"company":"Ovation Payroll (formerly E-chx, Inc.)","company_id":"e-chx-inc.","location":"","positions":[{"description":"OVATION PAYROLL is the premier provider of payroll solutions technology and service. We are a growing national company with innovative leadership, cutting edge technology and personable account management. We are focused on providing the best possible payroll service. Period.We collaborate with the Brokers, Financial Advisors, & TPA\'s alienated by ADP/Paychex and offer our partner’s revenue share and advertising access to their clients employees. Tony Tortorella our CEO grew the Paychex HRS division from a 9 million dollar loss, to the 450 million dollar operation it is today!OVATION PAYROLL is on INC Magazines list of 5000 fastest growing privately held companies in America for the fourth straight year! A few of our Service/Product featuresAll of our products are accessible, in the cloud, process in real-time and are supported by named account managers.All of our clients have the direct phone number of their assigned account manager and have a two-hour call back guarantee.All of our clients have access to their reports on the web in excel or pdf.All of our client’s employees have access to their paystubs, W-4 & W-2\'s on the web.All of our clients receive an email reminder of payroll and moments after communicating payroll an email notifying them payroll is processed, that their reports are now viewable and what their total liability is for that payroll.We NEVER delete our clients data.Our clients can direct deposit any deduction, meaning HSA contributions can go directly to the administering bank.We offer “Green” payroll services, eliminating the need for printing and couriering.Contact me and I can show you the software over the web or we can schedule a meeting at your location or mine.","duration":"Aug 2010 Feb 2012 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2012","start_date":"Aug 2010","subtitle":"Ovation Payroll (formerly E-chx, Inc.)","title":"District Sales Manager"}],"url":"https://www.linkedin.com/company/e-chx-inc."},{"company":"Paychex","company_id":"paychex","location":"","positions":[{"description":"","duration":"Feb 2004 Jun 2010 6 years 5 months","duration_short":"6 years 5 months","end_date":"Jun 2010","start_date":"Feb 2004","subtitle":"Paychex","title":"Sales"}],"url":"https://www.linkedin.com/company/paychex"},{"company":"IKON Office Solutions","company_id":"ikon-office-solutions","location":"","positions":[{"description":"Brand development for Canon and Ricoh Brand development for Canon and Ricoh","duration":"2002 2004 2 years","duration_short":"2 years","end_date":"2004","start_date":"2002","subtitle":"IKON Office Solutions","title":"Account Sales Rep"}],"url":"https://www.linkedin.com/company/ikon-office-solutions"}]', '["Trisha Lopez “I had the pleasure of working with Rachel for 3 years. She built solid referring relationships with Accountants and other business professionals and was always a hard worker. Rachel and I sold a tremendous amount of business together and it was her personality, professionialism, and, persistence, that helped us close our sales. I highly recommend Rachel for any company looking to grow their business with a motivated personality.”","Bo Bortner “I highly recommend Rachel McKee! Some of Rachel\'s best attributes are how well she knows her products, the way she problem solves with creativity and grace, and her ability to deliver once you have told her what you are looking for and what you want. I say give her a try; you have nothing to lose and everything to gain.”"]'] User: ['Kelly Robinson', 'Paychex is a leading national provider of payroll, human resource, and benefits outsourcing solutions for small-medium sized businesses. The company offers comprehensive payroll services, including payroll processing, payroll tax administration, and employee pay services, including direct deposit, check signing, and Readychex©. Human resources and benefits outsourcing include: 401(k) planning, recordkeeping, workers compensation administration, section 125 plans, a professional employer organization and other administrative services for business.', 'Small-Medium Business Consultant at Paychex Inc', 'Paychex Inc', '[{"company":"Paychex Inc","company_id":"paychex","industry":"Human Resources Services","location":null,"positions":[{"description":"","duration":"Nov 2006 - Present 15 years 4 months","duration_short":"15 years 4 months","end_date":"Present","start_date":"Nov 2006","subtitle":"Paychex Inc","title":"Sales Consultant"},{"description":"","duration":"Nov 2004 Nov 2006 2 years 1 month","duration_short":"2 years 1 month","end_date":"Nov 2006","start_date":"Nov 2004","subtitle":"Paychex","title":"New Loads Specialist"},{"description":"","duration":"Jun 2002 Nov 2004 2 years 6 months","duration_short":"2 years 6 months","end_date":"Nov 2004","start_date":"Jun 2002","subtitle":"Paychex Inc","title":"Senior Payroll Specialist"}],"url":"https://www.linkedin.com/company/paychex"},{"company":"Unisys","company_id":"unisys","location":"","positions":[{"description":"","duration":"1999 2002 3 years","duration_short":"3 years","end_date":"2002","start_date":"1999","subtitle":"Unisys","title":"inbound telesales"}],"url":"https://www.linkedin.com/company/unisys"}]', '["Ally De Petrillo “I have recommended Kelly to business partners I come across in my new position that are looking for a payroll provider. Kelly has always been professional, attentive, and detail-oriented and that\'s why her payroll clients love her!”","Anthony Mazzarella “Kelly is a very conscientious and competent professional in the field of Payroll and Business Consulting. From the first time we met, through the present time, Kelly always helps me in a prompt and friendly way. I don\'t think I could have picked a better person to have helped me get my payroll going for my painting company. She makes a small business owner feel special and is always looking out for your best interest. I give Kelly my highest recommendation and hope that other business owners and people making payroll decisions call her when this service is needed.”"]']### Assistant: The agent's job is to provide payroll and human resource outsourcing solutions for small-medium sized businesses. Today, the user is reaching out to the agent because they need assistance with payroll services and business consulting.
### Human: Agent: ['Michael King', 'In my experience working at Sandia I have focused on providing innovative solutions to some of the nations most difficult cyber security challenges. As cyber security is a very broad and multi-disciplinary field, I have specialized primarily in the area of critical infrastructure cyber security.My experience has allowed me to do things from writing code for industrial control system protocol libraries (DNP3, Modbus, ect.) to writing the software for a PLC security appliance. Additionally, I have had the opportunity to lead technical tasks and work directly with customers.', 'Security Software Engineer at [redacted]', '[redacted]', '[{"company":"[redacted]","company_id":"redacted","industry":"Computer & Network Security","location":"","positions":[{"description":"","duration":"Sep 2018 - Present 3 years 3 months","duration_short":"3 years 3 months","end_date":"Present","start_date":"Sep 2018","subtitle":"[redacted]","title":"Security Software Engineer"}],"url":"https://www.linkedin.com/company/redacted"},{"company":"RiskSense, Inc.","company_id":"risksense","location":"Albuquerque, New Mexico","positions":[{"description":"","duration":"Sep 2017 Aug 2018 1 year","duration_short":"1 year","end_date":"Aug 2018","start_date":"Sep 2017","subtitle":"RiskSense, Inc.","title":"Senior Software Developer"}],"url":"https://www.linkedin.com/company/risksense"},{"company":"Sandia National Laboratories","company_id":"sandia-national-laboratories","location":"Albuquerque, New Mexico Area","positions":[{"description":"In my experience working at Sandia I have focused on providing innovative solutions to some of the nations most difficult cyber security challenges. As cyber security is a very broad and multi-disciplinary field, I have specialized primarily in the area of critical infrastructure cyber security.My experience has allowed me to do things from writing code for industrial control system protocol libraries (DNP3, Modbus, ect.) to writing the software for a PLC security appliance. Additionally, I have had the opportunity to lead technical tasks and work directly with customers.","duration":"Jun 2010 Sep 2017 7 years 4 months","duration_short":"7 years 4 months","end_date":"Sep 2017","start_date":"Jun 2010","subtitle":"Sandia National Laboratories","title":"Senior Member of Technical Staff"}],"url":"https://www.linkedin.com/company/sandia-national-laboratories"},{"company":"Texarkana Water Utilities","company_id":"texarkana-water-utilities","location":"","positions":[{"description":"I was intern during the summers of 2002 through 2005 I was intern during the summers of 2002 through 2005","duration":"May 2002 Aug 2005 3 years 4 months","duration_short":"3 years 4 months","end_date":"Aug 2005","start_date":"May 2002","subtitle":"Texarkana Water Utilities","title":"Tech Intern"}],"url":"https://www.linkedin.com/company/texarkana-water-utilities"}]', '["Moses Schwartz “I had the pleasure of working with Mike at Sandia for several years. He is deeply technical and one of the best programmers I know, but also comfortable in project management and leadership roles. I just wish I could get him to join my new team!”","Jeffrey Luckett “Mike King is a very smart, loyal and upstanding citizen. He has excellent work ethic and sets very high standards for himself.”"]'] User: ['Roxanne J. Sikorski, MS', 'Professional experiences in Business Healthcare, Referral & Business Development, Real Estate, Sales, and AdvertisingSpecialties: Marketing Expert', 'Business Consultant', 'Omni Wound Physicians', '[{"company":"Omni Wound Physicians","company_id":null,"location":"","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"Omni Wound Physicians","title":"Business Development Manager"}],"url":""},{"company":"ACCESS AMBULANCE","company_id":"access-ambulance","location":"","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"ACCESS AMBULANCE","title":"Business Development Manager"}],"url":"https://www.linkedin.com/company/access-ambulance"},{"company":"HARBRO Emergency Services and Restoration","company_id":"har-bro-emergency-services-and-restoration","location":"San Diego, California","positions":[{"description":"Healthcare & Commercial property Healthcare & Commercial property","duration":"Jul 2019 Dec 2020 1 year 6 months","duration_short":"1 year 6 months","end_date":"Dec 2020","start_date":"Jul 2019","subtitle":"HARBRO Emergency Services and Restoration","title":"Account Manager"}],"url":"https://www.linkedin.com/company/har-bro-emergency-services-and-restoration"},{"company":"ActivCare Living","company_id":"activcare-living","location":"San Diego and Long Beach, CA","positions":[{"description":"","duration":"Jan 2010 Feb 2019 9 years 2 months","duration_short":"9 years 2 months","end_date":"Feb 2019","start_date":"Jan 2010","subtitle":"ActivCare Living","title":"Regional Community Relations Director"}],"url":"https://www.linkedin.com/company/activcare-living"},{"company":"Google/Yellowbook","company_id":null,"location":"San Diego","positions":[{"description":"","duration":"Jan 2005 Jan 2009 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 2009","start_date":"Jan 2005","subtitle":"Google/Yellowbook","title":"Account Representative"}],"url":""},{"company":"DeVry University","company_id":"devry-university","location":"San Diego, California","positions":[{"description":"","duration":"Oct 2004 Mar 2005 6 months","duration_short":"6 months","end_date":"Mar 2005","start_date":"Oct 2004","subtitle":"DeVry University","title":"Field Enrollment"}],"url":"https://www.linkedin.com/company/devry-university"}]', '["Kris Payne “I am very impressed with Roxanne and her work ethic, and \\"go-getter\\" attitude in our industry. She understands the importance of networking by finding every opportunity to make new professional connections. She succeeds all expectations and strives to hit high above her goals each day. She is one of the hardest working people I have ever known, and I truly admire and appreciate this about Roxanne. Roxanne is an outstanding professional and inspiration to me. She is a true asset to any organization. I hope to have Roxanne as a continued part of my professional network for many years to come.”","Monica Aguilar “I have worked with Roxanne at Yellow Book. She is a take-charge person who is able to present elaborate marketing ideas and communicate the benefits. Roxanne has many skills that make her successful. She is ambitious, personable and has excellent communication skills. Roxanne is a true professional that provides excellent service to her clients. She is a team player and would make a great asset to any organization!”"]']### Assistant: The agent's job is to provide innovative solutions to cyber security challenges, and today the user is reaching out to the agent because they need assistance in developing a marketing strategy to promote their business in the healthcare industry.
### Human: Agent: ['Steven Pierce', "Steve has been working in the insurance industry for over 3 decades. 2012 marked as year of change as Steve embarked on an exciting new career path opening 1st American Insurance Agency in Lafayette, Colorado. 2018 saw the opening of 1st American Fort Collins. The Fort Collins office is in the process of moving it's offices from Old Town to 3534 JFK Parkway south of the mall. 1st American Fort Collins is actively looking for insurance producers right now! Currently 1st American Longmont has 5 full time producers and we are looking to expand. 1st American serves the front range of Colorado helping clients from Broomfield to Boulder, Longmont and Brighton and everywhere in between. Through the years Steve has earned designations from the American College as well as the Insurance Institute of America. 2016 saw Steve complete the requirements to have the CIC designation conferred upon him by the National Alliance. Previously Steve has earned the Chartered Life Underwriter (CLU), Chartered Financial Consultant (ChFC), Accredited Advisor Insurance ( AAI) and Associate Personal Insurance (API) designations through the American College and the Insurance Institute of American. Steve also serves as a trustee on the Pierce Family Foundation. Since 2015 Steve has been a director on the Trusted Choice Colorado Board and is Treasurer elect for 2018.", '1st American Insurance Agency Owner/Founder', '1st American Insurance Agency', '[{"company":"1st American Insurance Agency","company_id":"1st-american-insurance-agency","industry":"Insurance","location":"Locations in Longmont and Fort Collins Colorado","positions":[{"description":"Prior to founding 1st American Insurance Agency, Steven Pierce worked for American Family Insurance a Fortune 500 captive insurance carrier for 26 plus years. Steven’s extensive background includes starting his own agency in 1986, serving as a Life Insurance Specialist and; most recently, and finally a management role in which he worked as a business partner and mentor to 25 plus agents. 1st American now has offices is Longmont and Fort Collins Colorado. Steve’s in-depth knowledge of products, technology and trends make him an insurance industry expert. Steven has earned the Chartered Life Underwriter (2000) and Chartered Financial Consultant (2000) designations from the American College as well as Accredited Advisor Insurance (2005) and Associate Personal Insurance (2006) designations from the Insurance Institute of America. March of 2016 saw Steve receive the Certified Insurance Counselor designation from the National Alliance.","duration":"Sep 2012 - Present 9 years 3 months","duration_short":"9 years 3 months","end_date":"Present","start_date":"Sep 2012","subtitle":"1st American Insurance Agency","title":"Insurance Agency Owner"}],"url":"https://www.linkedin.com/company/1st-american-insurance-agency"},{"company":"Trusted Choice Insurance Agents of Colorado","company_id":"trusted-choice-insurance-agents-of-colorado","location":"Denver, CO","positions":[{"description":"","duration":"Nov 2015 - Present 6 years 1 month","duration_short":"6 years 1 month","end_date":"Present","start_date":"Nov 2015","subtitle":"Trusted Choice Insurance Agents of Colorado","title":"Vice Chair"}],"url":"https://www.linkedin.com/company/trusted-choice-insurance-agents-of-colorado"},{"company":"Pierce Family Foundation","company_id":null,"location":"USA","positions":[{"description":"Philanthropy. Philanthropy.","duration":"Mar 2006 - Present 15 years 9 months","duration_short":"15 years 9 months","end_date":"Present","start_date":"Mar 2006","subtitle":"Pierce Family Foundation","title":"Director"}],"url":""},{"company":"American Family Insurance","company_id":"american-family-insurance","location":"Minnesota, Wisconsin, Colorado","positions":[{"description":"Recruited, trained, supervised and motivated sales agents. From January 1, 2001 through July 2012 I worked with some great insurance people serving the Denver front range. As a Life Sales Specialist I also served as project manager for the LP2000 field software development. I started my career with American Family Insurance in 1986 as a scratch agency in Plymouth MN. Recruited, trained, supervised and motivated sales agents. From January 1, 2001 through July 2012 I worked with some great insurance people serving the Denver front range. As a Life Sales Specialist I also served as project manager for the LP2000 field software development. I started my career with American Family Insurance in 1986 as a scratch agency in Plymouth MN.","duration":"May 1986 Aug 2012 26 years 4 months","duration_short":"26 years 4 months","end_date":"Aug 2012","start_date":"May 1986","subtitle":"American Family Insurance","title":"Sales Manager, Life Specialist, Agent"}],"url":"https://www.linkedin.com/company/american-family-insurance"},{"company":"Hazeltine National Golf Club","company_id":"hazeltine-national-golf-club","location":"Hazeltine National Golf Club, Chaska MN","positions":[{"description":"Served member needs in the locker room with a primary focus on cleaning and polishing shoes. Also maintained the locker room and managed staff supporting the same. Served member needs in the locker room with a primary focus on cleaning and polishing shoes. Also maintained the locker room and managed staff supporting the same.","duration":"May 1979 Jun 1986 7 years 2 months","duration_short":"7 years 2 months","end_date":"Jun 1986","start_date":"May 1979","subtitle":"Hazeltine National Golf Club","title":"Locker Room Manager"}],"url":"https://www.linkedin.com/company/hazeltine-national-golf-club"}]', '["J. Keith Conboy “Steve is a very experienced and successful Insurance professional. His integrity, knowledge and work ethics have taken him to the top tier in the industry.”","Amy Navarro “Steven has been well respected in the insurance industry for years. He is hard working, very trustworthy, detailed oriented, and able to meet and exceed goals and motivate a team. Steve always worked to better himself and those around him, and is an asset to any team.”"]'] User: ['Sara-kelly Schneider', 'Outgoing, Motivated, Dynamic young professional seeking a prosperous career in marketing.', 'Administrative Assistant at GT Electric of Florida, INC.', 'GT Electric of Florida, INC.', '[{"company":"GT Electric of Florida, INC.","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"Aug 2017 - Present 4 years 11 months","duration_short":"4 years 11 months","end_date":"Present","start_date":"Aug 2017","subtitle":"GT Electric of Florida, INC.","title":"Administrative Assistant"}],"url":""},{"company":"Turner Family","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"Aug 2017 - Present 4 years 11 months","duration_short":"4 years 11 months","end_date":"Present","start_date":"Aug 2017","subtitle":"Turner Family","title":"Nanny"}],"url":""},{"company":"Garent and Gold","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"Jul 2015 Sep 2017 2 years 3 months","duration_short":"2 years 3 months","end_date":"Sep 2017","start_date":"Jul 2015","subtitle":"Garent and Gold","title":"Sales Associate"}],"url":""}]', '["Taylor McGill “Dear Sara-Kelly, I\'ve written this recommendation of you to share with other LinkedIn users. Details of Recommendation: \\"There are many wonderful words that come to mind to describe Ms. Schneider, however, one that comes to mind first is reliable. Ms. Schneider\'s work ethics are exceptional. She is hardworking, reliable, and works extremely well with others. She has a bubbly personality, and her coworkers find it very easy to speak with, and bring any issues they\'re having to her attention knowing that she will give the proper response, even it not favorable. I have known Ms. Schneider for the past three years. In the time I have come to know her, she became a valuable team member to the Garnet & Gold staff. She played an important role of inspiring others, all while going above and beyond her tasked responsibilities. Ms. Schneider makes a wonderful addition to any team she becomes a part of.\\" ”","Jennifer Turner “SK is awesome! She is capable and reliable. She is like part of our family. We are so happy to have her as part of our team. ”"]']### Assistant: The agent's job is to contact potential clients and offer insurance services. Today, the user is reaching out to the agent because they need to inquire about insurance coverage for their new business venture.
### Human: Agent: ['Adrianne Spivey, MBA', 'Risk Advisory Executive with 20 years of experience assessing risk in operations, information technology and enterprise wide performance across various industries and technology platforms. Proficient in internal audit, enterprise risk management, regulatory compliance, privacy, third party risk management and fraud investigation with a proven ability to mobilize and manage multidisciplinary teams; facilitate buy-in from top management and deliver quality work products and services. Former public accounting professional, technical writer, corporate trainer, Certified Fraud Examiner, Certified Project Management Professional and Lean Six Sigma Green Belt', 'Assistant Vice President Compliance at Kemper', 'Kemper', '[{"company":"Kemper","company_id":"kemperinsurance","location":"Greater Chicago Area","positions":[{"description":"","duration":"Feb 2019 - Present 3 years 6 months","duration_short":"3 years 6 months","end_date":"Present","start_date":"Feb 2019","subtitle":"Kemper","title":"Assistant Vice President Compliance"}],"url":"https://www.linkedin.com/company/kemperinsurance"},{"company":"Accion","company_id":"accion","location":"Greater Chicago Area","positions":[{"description":"","duration":"Aug 2015 - Present 7 years","duration_short":"7 years","end_date":"Present","start_date":"Aug 2015","subtitle":"Accion","title":"Board Member"}],"url":"https://www.linkedin.com/company/accion"}]', '["Kathryn Hallenstein “Knowledgeable, thorough, and on-time are only three of the reasons I love to work with Adrianne Spivey. She knows her stuff and is meticulous in the details. Her knowledge of instructional design is up-to-date and she always keeps the learners\' needs in the forefront of her mind. I recently worked with Adrianne on ethics and integrity online courses after she developed the framework for our competency model. But as good as she is with content and instructional design, she is just as good with project management and keeping the budget and schedule in mind. She is sharp and a real professional.”","Lisa Thompson “Adrianne is an excellent consultant. She is brilliant and is able to easily decipher an business issue and determine what is required to resolve the issue. Adrianne, is also excellent at mentoring and grooming others to succeed.”"]'] User: ['Robert Brohl, QSSP', 'Experienced Manager with a demonstrated history of working sales and distribution management. Skilled in negotiation, sales, team building and management.', 'Regional Sales Manager, Dräger, Chicago', 'Draeger', '[{"company":"Draeger","company_id":null,"location":"Chicago","positions":[{"description":"","duration":"Jan 2022 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jan 2022","subtitle":"Draeger","title":"Regional Sales Manager"}],"url":""},{"company":"Continental Western Corporation","company_id":"continental-western-corporation","location":"Chicago, Illinois, United States","positions":[{"description":"","duration":"Oct 2020 Jan 2022 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jan 2022","start_date":"Oct 2020","subtitle":"Continental Western Corporation","title":"Branch Manager"}],"url":"https://www.linkedin.com/company/continental-western-corporation"},{"company":"Wearwell, LLC","company_id":"wearwell","location":"Greater Chicago Area","positions":[{"description":"","duration":"Oct 2018 Jul 2020 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jul 2020","start_date":"Oct 2018","subtitle":"Wearwell, LLC","title":"Great Lakes Regional Manager"}],"url":"https://www.linkedin.com/company/wearwell"},{"company":"Radians","company_id":null,"location":"Chicago IL","positions":[{"description":"My responsibilities include… My responsibilities include…","duration":"Feb 2014 Sep 2018 4 years 8 months","duration_short":"4 years 8 months","end_date":"Sep 2018","start_date":"Feb 2014","subtitle":"Radians","title":"Central Region Manager"}],"url":""},{"company":"HexArmor","company_id":"hexarmor","location":"Chicago IL","positions":[{"description":"My responsibilities include… My responsibilities include…","duration":"Feb 2012 Feb 2014 2 years 1 month","duration_short":"2 years 1 month","end_date":"Feb 2014","start_date":"Feb 2012","subtitle":"HexArmor","title":"Regional Sales Manager"}],"url":"https://www.linkedin.com/company/hexarmor"},{"company":"G4S","company_id":"g4s","location":"Chicago","positions":[{"description":"G4S is the world’s leading security solutions organization, helping to ensure the safety and welfare of millions of people worldwide, A global organization, we secure airports and embassies, protect cash and valuables for banks and retailers, safeguard some of the most exciting events in the global sporting and entertainment calendar, and are a trusted partner to governments worldwide, keeping personnel and some of the world’s most important buildings safe and secure. G4S is the world’s leading security solutions organization, helping to ensure the safety and welfare of millions of people worldwide, A global organization, we secure airports and embassies, protect cash and valuables for banks and retailers, safeguard some of the most exciting events in the global sporting and entertainment calendar, and are a trusted partner to governments worldwide, keeping personnel and some of the world’s most important buildings safe and secure.","duration":"Aug 2010 Feb 2012 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2012","start_date":"Aug 2010","subtitle":"G4S","title":"Manager, Business Development"}],"url":"https://www.linkedin.com/company/g4s"},{"company":"Wells Lamont Industry Group","company_id":null,"location":"","positions":[{"description":"","duration":"2006 2009 3 years","duration_short":"3 years","end_date":"2009","start_date":"2006","subtitle":"Wells Lamont Industry Group","title":"Regional Business Manager"}],"url":""},{"company":"FilMop USA","company_id":null,"location":"","positions":[{"description":"• Managed largest territory for the company growing sales from $200,000 to just over $1M.• Created and developed new territory by interviewing and hiring manufacturing representatives to promote the line in the Mid-West and training them on “mind share” programs, SPIN selling techniques, end-user sales calls and product development.• Focus on utilizing metering chemical systems for schools, hospitals and municipalities• Performed extensive new product review and training seminars to introduce the line of products to customers.","duration":"2004 2006 2 years","duration_short":"2 years","end_date":"2006","start_date":"2004","subtitle":"FilMop USA","title":"Regional Business Manager"}],"url":""},{"company":"Tacony Corporation: Powr-Flite/CFR Division","company_id":null,"location":"","positions":[{"description":"","duration":"1995 2004 9 years","duration_short":"9 years","end_date":"2004","start_date":"1995","subtitle":"Tacony Corporation: Powr-Flite/CFR Division","title":"Regional Business Manager"}],"url":""},{"company":"CBS Radio Detroit","company_id":null,"location":"Detroit MI","positions":[{"description":"Called on local businesses to develop advertising opportunities for FM radio station Called on local businesses to develop advertising opportunities for FM radio station","duration":"1994 1995 1 year","duration_short":"1 year","end_date":"1995","start_date":"1994","subtitle":"CBS Radio Detroit","title":"Executive Sales Associate"}],"url":""},{"company":"Industrial Cleaning Supply","company_id":null,"location":"","positions":[{"description":"","duration":"1991 1994 3 years","duration_short":"3 years","end_date":"1994","start_date":"1991","subtitle":"Industrial Cleaning Supply","title":"Sales Representative"}],"url":""}]', '["Brik F. Pardo “This is a recommendation for Robert . I have had the pleasure to work with Robert in my career and found him to be very professional. But most importantly he knew his product better than anyone and his use of knowledge set him a part from all of the the product representatives. When you coupled this with his terrific social skills and great personality he was a very fierce competitor. If you have to compete against Robert good luck as you better be prepared.”","John Henry “Robert was responsible for approximately $1.5M in distribution sales for our commercial floor care division. While under Robert\'s direction he took ownership, and grew his portfolio, as well as maintained incredible relationships with his customers. He was certainly one of the best presenters of our products, if not, the very best at his craft! Robert is a perfect fit for any sales organization in need of a great communicator and can close business. I will highly recommend Robert Brohl.”"]']### Assistant: The agent's job is to assess risk in operations and enterprise wide performance, and today, the agent is reaching out to the user because they need to discuss potential risk mitigation strategies for the user's regional sales management role.
### Human: Agent: ['Anthony Yepez', 'Marketing professional with 13+ years experience in social media marketing, influencer marketing, community building, team management, content creation, campaign development and analytics. + Lead social media strategy that resulted in 290.9M Impressions (73.7% Increase, 13.5M Engagements (241.4% Increase), 476k Clicks to website (64.6% Increase), 94.2M Video Views (125.2% Increase) across Facebook, Instagram, Twitter and Youtube over 8 months. Also, launched new TikTok brand account from 0 to 80K followers in 4 months. + Generated over 4.4 billion social media impressions, 159% increase, 114 million social media engagements (70.2% increase) and 9.6 million link clicks to website (286% increase) across Facebook, Instagram, and Twitter over 4 years + Featured in Forbes, sprout social and numerous podcast for my opinions and thoughts on social media marketing and strategy + Founder of the social media manager Slack community, home to 600+ social media professionals who connect with their peers to share insights, advice and seeking new opportunities. "Anthony helped my team develop and craft our new social media strategy. He put together an amazing framework on how to reach new audiences and further our engagement with our existing fan base. Anthony is a trusted thought-leader in the social media space and I look forward to working with him more in the near future on more campaigns!" - Tatiana Holifield, Hulu I get excited about opportunities to join, lead and build creatively innovative teams that look to drive growth and value, specifically in the world of sports/entertainment/fitness. Want to connect? Feel free to email me at jezelanthonyyepez@gmail.com', 'SVP, Brand Strategy & Marketing Partnerships at CEG | Influencer Marketing | Social Media Strategy', 'Central Entertainment Group', '[{"company":"Central Entertainment Group","company_id":"central-entertainment-group","industry":"Advertising Services","location":"New York City Metropolitan Area","positions":[{"description":"Leading the brand strategy and marketing partnerships for agency clients ranging from startup to Fortune 500 companies. Managing a team of brand and talent managers focused on developing influencer marketing campaigns, booking talent, building social media strategies and content creation.About Central Entertainment Group (CEG)For the last 20 years, Central Entertainment Group has been on the cutting edge of pop culture and celebrity talent management. With a diverse portfolio of clients, CEG is the leader for anything “influencer.” We have enabled our large and diverse roster to complete successful campaigns with thousands of brands. Whether you’re a business looking to partner with talent, an influencer looking to make meaningful connections or even a company looking to liven up your corporate party with a celebrity appearance, CEG has got your back.","duration":"Mar 2022 - Present 1 month","duration_short":"1 month","end_date":"Present","start_date":"Mar 2022","subtitle":"Central Entertainment Group","title":"Senior Vice President, Brand Strategy & Marketing Partnerships"}],"url":"https://www.linkedin.com/company/central-entertainment-group"}]', '["Tatiana Holifield “Anthony helped my team develop and craft our new social media strategy. He put together an amazing framework on our to reach new audiences and further our engagement with our existing fan base. Anthony is a trusted thought-leader in the social media space and I look forward to working with him more in the near future on more campaigns! ”","Danielle Bitts “As Director of Social at Spartan, Anthony has grown the digital presence of the brand significantly over the past four years. He’s helped establish Spartan’s identity as it relates to social and content and has worked tirelessly to elevate the core messaging. Anthony is a proven versatile digital marketer and displays impressive skills in strategy, content creation, execution and reporting. His ability to pivot in an ever changing industry is a quality that’s both impressive and needed in this field. ”"]'] User: ['Hollie Roberts', "Hollie Roberts is a Digital Marketer & Social Media Specialist. She founded Social Sparq which specializes in social media management and lead strategy to amplify traffic and exponentially increase revenue. One of her most recent clients QUADRUPLED their social media following in the first month, boosted participation in their product launch, and doubling sales. She is passionate about getting businesses the traffic and revenue they deserve! Social media can be daunting and overwhelming at times. Her goal is to take that huge weight off of your shoulders so that you can focus on the work you love.The key is to build traffic and engage your audience. She will support your business whether it needs organic social media growth, facebook ads, SEO, website development, competitive email campaigns, you name it! Reach out to set up your free consultation, and let's get this ball rolling!⭐️ Send a message to connect with Hollie for a 15 minute Discovery Call", 'Digital Marketer & Social Media Specialist - Developing High Converting Strategies & A Successful Social Media Presence for Businesses, Entrepreneurs, And More.', 'Social Sparq', '[{"company":"Social Sparq","company_id":null,"location":"Los Angeles, California, United States","positions":[{"description":"Social Sparq will rapidly grow your social media presence and attract your target audience. We specialize in:➡️ Accelerating, targeted lead generation➡️ Creating a thriving, successful social media presence ➡️ Nurturing your online community➡️ Boosting engagement and revenue➡️ Multiplying organic social media growth➡️ Executing competitive email campaigns➡️ Delivering high converting strategies➡️ Managing platforms such as Instagram, Facebook, LinkedIn, Twitter, Pinterest, and moreSend a message to connect with Hollie for a 15 minute Discovery Call","duration":"Dec 2018 - Present 3 years","duration_short":"3 years","end_date":"Present","start_date":"Dec 2018","subtitle":"Social Sparq","title":"Chief Executive Officer & Founder"}],"url":""},{"company":"Frontenac Productions","company_id":null,"location":"Los Angeles, California, United States","positions":[{"description":"","duration":"Jun 2017 Sep 2019 2 years 4 months","duration_short":"2 years 4 months","end_date":"Sep 2019","start_date":"Jun 2017","subtitle":"Frontenac Productions","title":"Project Manager"}],"url":""},{"company":"Strength United","company_id":"strength-united","location":"Van Nuys, CA","positions":[{"description":"","duration":"Jul 2014 Jun 2017 3 years","duration_short":"3 years","end_date":"Jun 2017","start_date":"Jul 2014","subtitle":"Strength United","title":"Support Services Coordinator"}],"url":"https://www.linkedin.com/company/strength-united"}]', '["Paula Lucero “Hollie is one of the most organized people I\'m blessed to know. I\'m really drawn to organized beings, or perhaps they are drawn to me because they know I need it. LOL. In either case, Hollie is God sent. Her organizational skills are, in my opinion, why her ability to execute ideas is so successful. She posses the ability to see a problem and have a list of ways to resolve the issue in a matter of minutes, which in event planning it is key to move quickly. Hollie was clutch in helping my business grow in it\'s earlier stages and through out our years. Always with the best foot forward, and good energy - she\'s the Queen every business needs. Long live Hollie! I\'ll be forever grateful for her guidance and hard work. ”","Syon Davis “I had the pleasure of working with Hollie at Frontenac Productions. She is incredibly hardworking, intelligent, and kind. She executes work with a level of personability that makes everyone feel like they\'ve known her forever. She is able to ask good questions that will lead her to getting the job done. She regularly goes above and beyond and is adaptable and able to pivot even in extraordinary circumstances. ”","LinkedIn User “Hollie is a very efficient and dedicated worker with an optimistic attitude and understanding for the human connection. She is a pleasure to be around!”","Keri Picolla “It\'s rare that you come across a talent like Hollie. I had the pleasure of working with Hollie on various projects at Frontenac Productions, collaborating on several project teams. Driven and focused, she flawlessly completes projects on time, typically going above and beyond. I\'m impressed by Hollie\'s ability to juggle multiple projects and handle even the toughest projects to the highest levels of professionalism. Hollie would be an asset to any project and she earns my highest recommendation. I look forward to working with Hollie again in the future.”","Molly Crinklaw “I would describe Hollie as a goal setter who works tirelessly until her desired results are achieved. More than once, I’ve see her set her mind to something big and watched her work hard and accomplish it. She is driven and devoted to outcomes and, in personality, a true bright spot and enjoyable person.”","Hunter Shannon “Hollie is one of the most thorough and thoughtful people I have worked with. I would highly recommend being a client of hers because she works incredibly hard for her clients and always provides an impeccable service. ”","Gina Vargas “Hollie is the most reliable person To work with. She is punctual on giving you notes on how to improve your business and brand and I love working with her.”","Rosalind Jones “Hollie is a tenacious and hard-working individual with a drive for excellence. In my years working in business, I’ve discovered that it is rare to come across someone so detail-oriented, personable, empathetic and productive. I enjoyed learning from her, as she is extremely knowledgeable in the fields she works in. It was a genuine pleasure working under Hollie. ”","Kazandra Santana “Awesome awesome awesome! She is the best of the best. She really knows her stuff when it comes to social media strategies. She thinks outside the box and was so proactive to meet my needs. Even now every time I talk to her, I learn something new that helps my business grow! She is in the cutting edge when it comes to new apps and anything new in the social media world. ”"]']### Assistant: The agent's job is to develop high-converting strategies and a successful social media presence for businesses, entrepreneurs, and more. Today, the agent is reaching out to the user because they need to discuss a potential collaboration opportunity to amplify traffic and increase revenue for the user's business.
### Human: Agent: ['DHARMENDRA SINGH, CCSP, AWS-CCP', "Experience in Information Security / Cyber Security Domain. # Have Experience in : 1) Identity Management 2) Access Management & Multifactor AuthN (MFA) 3) Cyber security Solution 4) Provisioning/De-Provisioning 5) Information Security Management 6) Compliance and Risk Management solutions 7) Access Governance 8) Privileged Identity Management • Experienced in different quality Identity & Access Management along with compliance and governance products from vendor like CA, Sun, Oracle, Microsoft, Ping, RadiantLogic, ForgeRock, Okta, DUO etc. • Currently working as Technical Architect and also have played different key roles like Technical Lead , Lead Consultant, Consultant in various MNC's. • Experienced & proven track records in handling effectively Customer Accounts & Technical Deliveries along with Program Management / Project Management and Service Delivery responsibilities. • Extensive experience and exposure in effectively handling projects in information security domain. • Always passionate and readiness to participate , learn , excel & to get exposure to other areas of the security domain. # Others : Knowledge of regulatory requirements related to privacy, including but not limited to GDPR, HIPPA, NIST Standards and ISO 27000 Framework. # Experienced In: • Security Solutions Architecture & Designing • Information Security (IAM, Governance & Compliance) Consulting & Implementations Services • Project & Program Management • Customer / Vendor Account Management • Team Management # Certifications Attained: • CCSP (Certified Cloud Security Professional) – ISC2 • AWS Certified Cloud Practitioner • Radiant Logic FID Certification (Virtual Directory and Federated Identity Solution) # Trainings/Courses Accomplished: Okta Saviynt PingFederate ForgeRock Open DJ Six Sigma Green Belt Azure Security Engineer iLantus Compact Identity", 'Architect - Information & Cyber Security Professional | LDAP Directories | Identity & Access Management, Federation | Ping | RadiantLogic FID | Okta | ODSEE | ForgeRock OpenDJ | Azure Access Mgmt & MFA', 'SDG Corporation: IT Security and Risk Management Solutions', '[{"company":"SDG Corporation: IT Security and Risk Management Solutions","company_id":"sdgcorporation","industry":"Information Technology and Services","location":null,"positions":[{"description":"","duration":"Aug 2018 - Present 3 years 5 months","duration_short":"3 years 5 months","end_date":"Present","start_date":"Aug 2018","subtitle":"SDG Corporation: IT Security and Risk Management Solutions","title":"Technical Architect"},{"description":"","duration":"Jan 2015 Jul 2018 3 years 7 months","duration_short":"3 years 7 months","end_date":"Jul 2018","start_date":"Jan 2015","subtitle":"SDG Corporation: IT Security and Risk Management Solutions","title":"Technical Lead"},{"description":"","duration":"Aug 2012 Dec 2014 2 years 5 months","duration_short":"2 years 5 months","end_date":"Dec 2014","start_date":"Aug 2012","subtitle":"SDG Corporation: IT Security and Risk Management Solutions","title":"Technical Lead"}],"url":"https://www.linkedin.com/company/sdgcorporation"},{"company":"Genpact Headstrong Capital Markets","company_id":"headstrong","location":"Noida, Uttar Pradesh","positions":[{"description":"","duration":"Oct 2011 Jul 2012 10 months","duration_short":"10 months","end_date":"Jul 2012","start_date":"Oct 2011","subtitle":"Genpact Headstrong Capital Markets","title":"Lead Consultant"}],"url":"https://www.linkedin.com/company/headstrong"},{"company":"HEADSTRONG SERVICES INDIA PRIVATE LIMITED","company_id":"headstrong-services-india-private-limited","location":"Noida, Uttar Pradesh, India","positions":[{"description":"","duration":"Feb 2010 Sep 2011 1 year 8 months","duration_short":"1 year 8 months","end_date":"Sep 2011","start_date":"Feb 2010","subtitle":"HEADSTRONG SERVICES INDIA PRIVATE LIMITED","title":"Consultant"}],"url":"https://www.linkedin.com/company/headstrong-services-india-private-limited"},{"company":"SDG Corporation: IT Security and Risk Management Solutions","company_id":"sdgcorporation","location":"Noida, Uttar Pradesh","positions":[{"description":"","duration":"Feb 2007 Feb 2010 3 years 1 month","duration_short":"3 years 1 month","end_date":"Feb 2010","start_date":"Feb 2007","subtitle":"SDG Corporation: IT Security and Risk Management Solutions","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/sdgcorporation"}]', '["LinkedIn User “I have known & worked with Dharmendra for more than 4 years now and he is person with right mindset and has lot of humility with the knowledge that he posses. It is very rare to find the expertise that Dharmendra posses in Security space and with all the years of experience in working in IT specific to Directory services he brings in lot of knowledge & expertise to offer in any given project I will recommend him for any suitable position that he has to offer”","Luis Batz “Dharmendra is hard-working, knowledgeable, and is always willing to go above and beyond. He was the key component in the 39K+ SSO cleanup project we worked on at NBCUniversal. He met tight deadlines, communicated with supervisors on different channels, and found creative ways to complete milestones. Dharmendra is a self-starter, leader, and a great teammate. He would be an amazing asset to any company, I highly recommend him. ”"]'] User: ['Menish Christian', 'Experienced history of working in the investment banking industry. Strong product management professional is skilled in Cyber Security, Legal Compliance, Enterprise Software, Sales, Document Management, and Computer Forensics.', 'Senior Threat Analyst at NYC Cyber Command', 'NYC Cyber Command', '[{"company":"NYC Cyber Command","company_id":null,"location":"New York, New York, United States","positions":[{"description":"","duration":"Apr 2021 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Apr 2021","subtitle":"NYC Cyber Command","title":"Senior Threat Analyst"}],"url":""},{"company":"Cybersafe Solutions","company_id":"cyber-safe-solutions-llc","location":"","positions":[{"description":"SE supporting Cybersafe\'s business development team. Responsible for supporting and maintaining existing relationships within strategic accounts. Cybersafe Solutions is a global Managed Security Service Provider (MSSP) with a US based 24/7/365 Security Operations Center (SOC) that delivers advanced cybersecurity solutions.We understand that your Cybersecurity program is only as strong as the team standing behind it, that is why our commitment will always remain the same, to be a client focused, value driven firm that utilizes best of breed technology to act as an extension clients teams.","duration":"Nov 2020 Jan 2021 3 months","duration_short":"3 months","end_date":"Jan 2021","start_date":"Nov 2020","subtitle":"Cybersafe Solutions","title":"Senior Cyber Security Engineer"}],"url":"https://www.linkedin.com/company/cyber-safe-solutions-llc"},{"company":"MetLife","company_id":"metlife","location":"","positions":[{"description":"Managed the collection and preservation of electronic data utilizing O365 and Proofpoint. Provided subject matter expertise in the search, preservation, collection, processing and tracking of information. Managing expectations of project stakeholders, attorneys, law firms, vendors & internal departments. Managed the collection and preservation of electronic data utilizing O365 and Proofpoint. Provided subject matter expertise in the search, preservation, collection, processing and tracking of information. Managing expectations of project stakeholders, attorneys, law firms, vendors & internal departments.","duration":"Feb 2020 Jun 2020 5 months","duration_short":"5 months","end_date":"Jun 2020","start_date":"Feb 2020","subtitle":"MetLife","title":"eDiscovery Project Manager"}],"url":"https://www.linkedin.com/company/metlife"},{"company":"Insight Global at Morgan Stanley","company_id":null,"location":"New York, New York","positions":[{"description":"Created and implement different cyber threat exercises that are going to test the company\'s response to any type of cyber attackMonitored the progress for the Cyber Exercise ProgramResponsible for logistics coordination and metric collectionGathered evidence critical to time-sensitive regulatory requestsAnalyst for FED MRA (Matter Requiring Attention) for Cyber Resiliency Created and implement different cyber threat exercises that are going to test the company\'s response to any type of cyber attackMonitored the progress for the Cyber Exercise ProgramResponsible for logistics coordination and metric collectionGathered evidence critical to time-sensitive regulatory requestsAnalyst for FED MRA (Matter Requiring Attention) for Cyber Resiliency","duration":"Aug 2019 Dec 2019 5 months","duration_short":"5 months","end_date":"Dec 2019","start_date":"Aug 2019","subtitle":"Insight Global at Morgan Stanley","title":"Cybersecurity Exercise Planner"}],"url":""},{"company":"Deutsche Bank","company_id":"deutsche-bank","location":"New York, New York","positions":[{"description":"","duration":"Jun 2016 Nov 2018 2 years 6 months","duration_short":"2 years 6 months","end_date":"Nov 2018","start_date":"Jun 2016","subtitle":"Deutsche Bank","title":"Vice President of eDiscovery"}],"url":"https://www.linkedin.com/company/deutsche-bank"},{"company":"Axelon Services Corporation","company_id":"axelon-services-corp.","location":"Greater New York City Area","positions":[{"description":"","duration":"Apr 2016 Jun 2016 3 months","duration_short":"3 months","end_date":"Jun 2016","start_date":"Apr 2016","subtitle":"Axelon Services Corporation","title":"Senior Business Analyst"}],"url":"https://www.linkedin.com/company/axelon-services-corp."},{"company":"Morgan Stanley Smith Barney","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2010 Apr 2016 6 years 4 months","duration_short":"6 years 4 months","end_date":"Apr 2016","start_date":"Jan 2010","subtitle":"Morgan Stanley Smith Barney","title":"Electronic Discovery Project Manager/Investigator"}],"url":""},{"company":"Epiq Systems","company_id":"epiqglobal","location":"","positions":[{"description":"","duration":"Oct 2008 Dec 2009 1 year 3 months","duration_short":"1 year 3 months","end_date":"Dec 2009","start_date":"Oct 2008","subtitle":"Epiq Systems","title":"Project Manager"}],"url":"https://www.linkedin.com/company/epiqglobal"},{"company":"First Advantage Litigation Consulting","company_id":"consilio-llc","location":"","positions":[{"description":"","duration":"May 2008 Sep 2008 5 months","duration_short":"5 months","end_date":"Sep 2008","start_date":"May 2008","subtitle":"First Advantage Litigation Consulting","title":"Global Hosted Solutions Assistant"}],"url":"https://www.linkedin.com/company/consilio-llc"},{"company":"CaseCentral Inc.","company_id":"casecentral","location":"","positions":[{"description":"","duration":"Oct 2005 Mar 2008 2 years 6 months","duration_short":"2 years 6 months","end_date":"Mar 2008","start_date":"Oct 2005","subtitle":"CaseCentral Inc.","title":"Project Manager"}],"url":"https://www.linkedin.com/company/casecentral"},{"company":"Bryan Cave LLP","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 2004 Oct 2005 1 year 3 months","duration_short":"1 year 3 months","end_date":"Oct 2005","start_date":"Aug 2004","subtitle":"Bryan Cave LLP","title":"Network Support Engineer"}],"url":""},{"company":"Frommer Lawrence and Haug, LLP","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 2001 Aug 2004 3 years 2 months","duration_short":"3 years 2 months","end_date":"Aug 2004","start_date":"Jul 2001","subtitle":"Frommer Lawrence and Haug, LLP","title":"Network Support Engineer"}],"url":""}]', '["Rob Valentine, CEDS “I have had the pleasure of recently working with Menish on a daily basis. His aptitude to adapt quickly and pick up foreign knowledge is commendable. I look forward to working with Menish in the future.”","Terry Wynn “While I did not have direct day-to-day contact with Menish, he was also professional and courteous with the performance of his duties. I also saw him as someone I could trust and turn to at anytime. Menish would be solid addition to any organization. Terry Wynn”"]']### Assistant: The agent's job is to provide Information & Cyber Security solutions, and today, the agent is reaching out to the user because they need to discuss potential collaboration opportunities in the investment banking industry regarding Cyber Security and Legal Compliance.
### Human: Agent: ['Scott Allen', 'Senior Engineering, Technical & IT Recruiter with 17+ years experience staffing permanent (direct-hire) positions and contract (temporary) assignments. Knowledgeable in a variety of industries including off-highway equipment, automated machinery, consumer goods, automotive parts, and process control.Specialties: Mechanical Engineers, Electrical / Controls Engineers, CAD Design & Drafting, Manufacturing & Industrial Engineers, Quality Engineers, Software Developers, Software Testers / QA, Network & Server Administrators, Database Administrators, Help Desk / Technical Support', 'Branch Mgr. at Techstaff', 'TECHSTAFF of Iowa', '[{"company":"TECHSTAFF of Iowa","company_id":"techstaff-com","location":"Moline, IL","positions":[{"description":"","duration":"Jan 1999 - Present 22 years 8 months","duration_short":"22 years 8 months","end_date":"Present","start_date":"Jan 1999","subtitle":"TECHSTAFF of Iowa","title":"Branch Mgr. & Sr. Account Executive"}],"url":"https://www.linkedin.com/company/techstaff-com"}]', '["“Scott is a great professional resource, focused on excellent service and continued support.”","“Scott Allen is an excellent manager that understands how to take care of his employees and customers. I had the pleasure of working with Scott many times when hiring contract technicians for Genesis Systems manufacturing floor. Scott and his staff offered contractors that were typically top notch in thier field of expertise. It was obvious that Scott and his staff did their homework in checking out their contract candidates. Scott Allen is a professional that knows how to get results and understands the importance of teamwork.”"]'] User: ['Carolyn Allan', 'I am an executive with experience in sales, marketing, and business development for precision manufacturing companies in defense, aviation, space, and healthcare. I hold a Bachelor of Business Administration degree from Western Michigan University.', 'Additive Manufacturing Marketing & Customer Relations Manager at Keselowski Advanced Manufacturing', 'Keselowski Advanced Manufacturing', '[{"company":"Keselowski Advanced Manufacturing","company_id":"keselowski-advanced-manufacturing","industry":"Aviation and Aerospace Component Manufacturing","location":"Charlotte, North Carolina, United States","positions":[{"description":"","duration":"May 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"May 2021","subtitle":"Keselowski Advanced Manufacturing","title":"Marketing and Customer Relations Manager"}],"url":"https://www.linkedin.com/company/keselowski-advanced-manufacturing"},{"company":"Additive Manufacturer Green Trade Association (AMGTA)","company_id":"amgta","location":"Fort Lauderdale, Florida, United States","positions":[{"description":"","duration":"Nov 2019 Mar 2021 1 year 5 months","duration_short":"1 year 5 months","end_date":"Mar 2021","start_date":"Nov 2019","subtitle":"Additive Manufacturer Green Trade Association (AMGTA)","title":"Vice President"}],"url":"https://www.linkedin.com/company/amgta"},{"company":"Sintavia","company_id":"sintavia","location":null,"positions":[{"description":"","duration":"Jan 2019 Mar 2021 2 years 3 months","duration_short":"2 years 3 months","end_date":"Mar 2021","start_date":"Jan 2019","subtitle":"Sintavia","title":"Director, Defense Sales and Business Development"},{"description":"Report directly to the CEO and work with the President, CFO and VP Production.","duration":"Nov 2017 Jan 2019 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jan 2019","start_date":"Nov 2017","subtitle":"Sintavia","title":"Director of Sales and Marketing"},{"description":"Report directly to CEO and work with President, VP Sales, VP Production. Lead business meetings with prospective customers.Strategic Planning – Strategic leadership to achieve brand marketing objectives. Plan, launch, and sustain an integrated advertising and marketing strategy in support of the brand image. Establish and oversee annual budget. Ensure budget and timeline adherence for projects and deliverables.Marketing Management – Develop content for press releases, collateral materials, and social media content. Develop materials including press releases, media alerts, and online materials to ensure integrity of branding, style and information. Develop corporate website and content. Develop print advertising for national and international print publications. Plan, manage, and travel to trade shows.PR Management – Establish and maintain relationships with media. Organize press conferences. Facilitate interviews and tours for editorial content.Market Research – Conduct research to gather information and compile statistics pertinent to planning and execution of marketing campaigns.","duration":"Dec 2016 Nov 2017 1 year","duration_short":"1 year","end_date":"Nov 2017","start_date":"Dec 2016","subtitle":"Sintavia, LLC","title":"Global Marketing Manager"}],"url":"https://www.linkedin.com/company/sintavia"},{"company":"Embraer","company_id":"embraer","location":"Melbourne, Florida Area","positions":[{"description":"Partners with all Executive Jets Marketing division’s events team to ensure an integrated strategy is executed. Responsible for department’s shows and events ensuring that company’s sales and marketing goals and branding strategy are promoted according to division’s Marketing Plan.- Responsible for the planning and execution of shows and events for all Executive Jets divisions including the development of event briefing/objectives, coordination and follow-up.- Be an ambassador of the brand, working closely with the sales team and interacting with customers.- Provide support to the Executive Jets Marketing Team worldwide.- Responsible for the global event budget and maintains marketing and sales team updated as to budget tracking. - Develop and maintains relationships with both internal and external customers to ensure the ongoing successful execution of our shows and events strategy.- Partner with Events team in Brazil and all division’s marketing team to ensure events are coordinated and executed successfully. - Ensure proper marketing materials are available at each event. Defines marketing materials in conjunction with Regional Sales Managers and Vice President based on their needs.- Ensure all events information is properly documented and saved for future reference.Communicate with Customer Support, Programs and Flight Department to ensure the necessary event information is provided.- Translate marketing and sales team’s vision into successful event execution.- Maintain knowledge of product portfolio to answer questions about our aircraft during events.- Maintain a continuous improvement mindset in all events and shows activities and tools.- Ensure all branding guidelines are followed.","duration":"Apr 2015 Dec 2016 1 year 9 months","duration_short":"1 year 9 months","end_date":"Dec 2016","start_date":"Apr 2015","subtitle":"Embraer","title":"Marketing Events"}],"url":"https://www.linkedin.com/company/embraer"},{"company":"Terumo Cardiovascular Systems","company_id":"terumocv","location":null,"positions":[{"description":"Brand communications – Marketing, internal and corporate brand management. Applying industry best practices in both strategic and tactical aspects of communications. Planning, production and reporting. Event Management – Planning and coordinating 5 national/international trade shows and 50+ regional trade shows per year. Administering all related logistics including annual budget, event services, marketing materials, accommodations, booth set-up and all exhibit logistics. Overseeing the shipping of all trade show materials, including booths, graphics, displays, and literature. Working with export specialists to move equipment through customs for international trade shows. Directing on site union labor to construct large scale booth setup. Crisis Communications – Crisis announcement planning and support with FDA audits and FDA action. Support and assist communications to media, customers, employees, and sales with crisis announcements. Internal Communications – Write/edit/proofing journal style articles for internal newsletter and weekly intranet updates. Planning and coordinating internal events. Conducting company surveys online and in person. Managing large scale printing and shipping projects to sales reps.External Communications – Collaborating on collateral development, trade show graphic design, direct mailings and industry print advertising.Sales Support – Maintaining electronic and print collateral (brochures, white papers, study reprints). Providing phone and email support for app updates and usage. Managing electronic assets to sales iPads via a custom content management app.","duration":"Apr 2011 Apr 2015 4 years 1 month","duration_short":"4 years 1 month","end_date":"Apr 2015","start_date":"Apr 2011","subtitle":"Terumo Cardiovascular Systems","title":"Marketing Communications Manager"},{"description":"","duration":"May 2007 Apr 2011 4 years","duration_short":"4 years","end_date":"Apr 2011","start_date":"May 2007","subtitle":"Terumo Cardiovascular Systems","title":"Marketing Communications Specialist"}],"url":"https://www.linkedin.com/company/terumocv"},{"company":"MetaOps","company_id":"metaops","location":"","positions":[{"description":"Market Development – Supported client marketing projects including web marketing and traditional marketing.Client Management – Supported client marketing Lean Six Sigma Kaizen team activities.Event Coordination – Administered all trade show related logistics including show services, marketing materials, accommodations, booth set-up and all exhibit logistics. Market Research – Organized and conducted client research, focus groups and surveys. Market Development – Supported client marketing projects including web marketing and traditional marketing.Client Management – Supported client marketing Lean Six Sigma Kaizen team activities.Event Coordination – Administered all trade show related logistics including show services, marketing materials, accommodations, booth set-up and all exhibit logistics. Market Research – Organized and conducted client research, focus groups and surveys.","duration":"Feb 2004 May 2007 3 years 4 months","duration_short":"3 years 4 months","end_date":"May 2007","start_date":"Feb 2004","subtitle":"MetaOps","title":"Associate Consultant"}],"url":"https://www.linkedin.com/company/metaops"},{"company":"Copper Advertising","company_id":null,"location":"Kalamazoo, Michigan Area","positions":[{"description":"Client Management – Provided management support for corporate accounts. Advertising Production – Carried out internal processes to obtain approvals, reviews, design and delivery. Client Management – Provided management support for corporate accounts. Advertising Production – Carried out internal processes to obtain approvals, reviews, design and delivery.","duration":"2003 2004 1 year","duration_short":"1 year","end_date":"2004","start_date":"2003","subtitle":"Copper Advertising","title":"Account Coordinator"}],"url":""}]', '["Alison (Wyrick) Mendoza “I\'ve known Carolyn for several years - a both customer and supplier - in a challenging and budding industry. I can speak highly of her professionalism and passion for her work. There\'s also something to be said about her friendly demeanor that makes working with her so pleasant. I would be able to refer Carolyn for a role in Sales, Marketing, or BD without hesitation.”","Donald G Godfrey “I have known and worked with Carolyn for nearly 5 years in the areas of project management and additive manufacturing conferences such as AMUG and RAPID and FormNext. With regards to the AM conferences, she had direct communication with the convention representatives and her work always seem to reflect excellence and professionalism. Her work reflected organization and superior communication techniques. With regard to project management, Carolyn and I worked on the printing of test specimens for material qualification, the printing of prototype and production components. She took the position the company’s reports were a reflection on her. Each report and each meeting were organized and professional. ”"]']### Assistant: The agent's job is to recruit engineering and technical professionals, and today, the agent is reaching out to the user because they have a potential job opportunity that aligns with the user's experience in sales, marketing, and business development for precision manufacturing companies in defense, aviation, space, and healthcare.
### Human: Agent: ['Linda Miller', 'Established Intern Programs, Inc. a company dedicated to helping employers use interns to solve talent management issuesBuilt award-winning intern program for Center for Families and ChildrenDeveloped and delivered innovative program to jumpstart the process of building an intern programDesigned developmental modules for internsWorked comfortably in both corporate and non-profit organizations and with every level within an organization.Specialties: managing volunteer programs, developing interns, building strategic volunteer and intern programs, coaching and developing people, facilitating groups, training, instructional design, consulting', 'Talent Management Professional', 'THE CENTERS', '[{"company":"THE CENTERS","company_id":"thecenters","industry":"Non-profit Organizations","location":"4500 Euclid Avenue, Cleveland, OH 44103","positions":[{"description":"Talent Management professional certified to administer and interpret the Myers-Briggs Type Indicator and the DiSC Assessment. Also, offer training and consulting to organizations on building strategic internship programs for maximum productivity and profitability Talent Management professional certified to administer and interpret the Myers-Briggs Type Indicator and the DiSC Assessment. Also, offer training and consulting to organizations on building strategic internship programs for maximum productivity and profitability","duration":"2010 - Present 11 years","duration_short":"11 years","end_date":"Present","start_date":"2010","subtitle":"THE CENTERS","title":"Manager, Training and Development"}],"url":"https://www.linkedin.com/company/thecenters"},{"company":"Intern Programs, Inc.","company_id":null,"location":"Cleveland, OH","positions":[{"description":"I consult with employers on how to build strategic internship programs that increase productivity and profitability. I consult with employers on how to build strategic internship programs that increase productivity and profitability.","duration":"Jan 2011 Jan 2013 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 2013","start_date":"Jan 2011","subtitle":"Intern Programs, Inc.","title":"President"}],"url":""},{"company":"Ben Venue Laboratories","company_id":"boehringer-ingelheim","location":"","positions":[{"description":"Led culture change from lecture-based to student-centered learning. Increased learner engagement and retentionIntroduced new innovative, experiential program designsSet new standard for training methods in all departments Led culture change from lecture-based to student-centered learning. Increased learner engagement and retentionIntroduced new innovative, experiential program designsSet new standard for training methods in all departments","duration":"2000 2009 9 years","duration_short":"9 years","end_date":"2009","start_date":"2000","subtitle":"Ben Venue Laboratories","title":"Senior Trainer"}],"url":"https://www.linkedin.com/company/boehringer-ingelheim"},{"company":"Voice Pro, Inc.","company_id":"voiceproducts","location":"","positions":[{"description":"","duration":"1998 1999 1 year","duration_short":"1 year","end_date":"1999","start_date":"1998","subtitle":"Voice Pro, Inc.","title":"Trainer/Consultant"}],"url":"https://www.linkedin.com/company/voiceproducts"}]', '["Bernadette (Bernie) Kerrigan, LISW, SPHR “A very entrepreneurial and innovative leader, Linda has brought CFC Volunteer Engagement Office to a high standard of excellence in a few short years. Under Linda\'s leadership, our intern program has won prestigious awards and has established a reputation as one of the best intern programs in Ohio by universities, students and employers. In less than twenty- four months she has designed, launched, recruited and managed 87 interns! She has secured a tremendous amount of non paid, high level talent to CFC and has saved the organization $28,800 in recruitment costs . Her experience in both the non-profit as well as the for profit sector enables her to design, launch and lead volunteer management strategies from a business talent management focus with program and financial positive results. She is brilliant in helping employers from every industry examine whether having a volunteer or intern program can meet the company\'s need for talent management solutions.””","Patrick Gaul, SHRM-SCP “Linda has been a joy to get to know since her arrival to head up the Volunteer Engagement office here at CFC. Departments throughout this agency have benefitted greatly from the much needed assistance that her interns and volunteers have provided. Prior to her arrival, it was the perception by many in this organization that interns and volunteers would not work for one reason or another. Linda was patient and persistent and taught us all that we could benefit greatly from her non-paid workers. This has turned out to be a much needed infusion of talent that we could not otherwise afford to hire with our tight non-profit budget. I find Linda to be smart, creative and very entrepreneurial-minded. I am sure that Linda can help just about any organization to find non-paid solutions to talent that they could not otherwise afford.”"]'] User: ['Stephanie Scott Johnson', 'Human Resources professional/consultant with extensive experience in Talent Management, Full Cycle Recruiting, Employee Relations, Coaching, Onboarding, Strategic Planning, EOS, Employee Programs and more!', 'Human Resources Professional, Talent Development, Employee Programs', 'Grey New York', '[{"company":"Grey New York","company_id":null,"location":"New York, New York, United States","positions":[{"description":"","duration":"Sep 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Sep 2021","subtitle":"Grey New York","title":"Associate Director Talent Development"}],"url":""},{"company":"Grey Midwest","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2020 Sep 2021 1 year 4 months","duration_short":"1 year 4 months","end_date":"Sep 2021","start_date":"Jun 2020","subtitle":"Grey Midwest","title":"Talent Acquisition Manager"}],"url":""},{"company":"strategichr-human resources experts","company_id":"strategichr-human-resources-experts","location":"Cincinnati, Ohio","positions":[{"description":"Human Resources Services:Roles: Director, Manager, Program Coordinator, Generalist, Recruiter.Providing leadership, management and direction to the HR function. Implementation and management of “Best Practices “ to promote a healthy and productive work environment.HR Consultant:Corporate, private and Nonprofit environments.HR management/program consultant services to clients for short and long term contractual assignments. Employee Relations, Comp/Benefits, EOS Management, On-boarding, coaching and more. Full cycle recruitment, all levels including entry level to professional positions in various industries. Other task, Job postings, sourcing, phone screens, interviews, recommendations, background and reference checks. Utilization of various techniques and other strategies to deliver results. Diversity, inclusion & equity initiatives and management.","duration":"Jun 2015 Sep 2021 6 years 4 months","duration_short":"6 years 4 months","end_date":"Sep 2021","start_date":"Jun 2015","subtitle":"strategichr-human resources experts","title":"Human Resources Management, Talent Manager, Consultant"}],"url":"https://www.linkedin.com/company/strategichr-human-resources-experts"},{"company":"Self-employed","company_id":null,"location":"Cincinnati, Ohio","positions":[{"description":"Senior HR professional with experience in all major areas of Human Resources, to include Recruitment, Employee Relations, Employment Law, Employee Programs, Training and Development, Comp and Benefits and more. Senior HR professional with experience in all major areas of Human Resources, to include Recruitment, Employee Relations, Employment Law, Employee Programs, Training and Development, Comp and Benefits and more.","duration":"Jan 2015 2021 6 years","duration_short":"6 years","end_date":"2021","start_date":"Jan 2015","subtitle":"Self-employed","title":"Senior Human Resources Consultant"}],"url":""},{"company":"VEA Consultants Inc.","company_id":null,"location":"Cincinnati, Ohio","positions":[{"description":"Human Resources Contractual Services; Key consultant in various enviroments, providing the following services: Recruitment, Employee Relations, Training & Development, Policy & Procedure creation/implementation, Performance Management Systems tools and processes, Background screening, Employee Benefits Programs, EOS, Project management and more Human Resources Contractual Services; Key consultant in various enviroments, providing the following services: Recruitment, Employee Relations, Training & Development, Policy & Procedure creation/implementation, Performance Management Systems tools and processes, Background screening, Employee Benefits Programs, EOS, Project management and more","duration":"Jun 2015 Jun 2020 5 years 1 month","duration_short":"5 years 1 month","end_date":"Jun 2020","start_date":"Jun 2015","subtitle":"VEA Consultants Inc.","title":"HR Services and Recruitment Consultant"}],"url":""},{"company":"Grey Midwest","company_id":null,"location":"Cincinnati, Ohio","positions":[{"description":"Primary focus was Talent/Recruitment - Management of processes to secure the \\"best\\" talent in the Advertising Industry! HR Generalist and Management For the Cincinnati Ohio. Primary focus was Talent/Recruitment - Management of processes to secure the \\"best\\" talent in the Advertising Industry! HR Generalist and Management For the Cincinnati Ohio.","duration":"Dec 2019 Apr 2020 5 months","duration_short":"5 months","end_date":"Apr 2020","start_date":"Dec 2019","subtitle":"Grey Midwest","title":"Talent/HR Manager Grey Midwest"}],"url":""},{"company":"DHL Express","company_id":"dhlexpress","location":"Erlanger, Kentucky","positions":[{"description":"Contractual: Management of Employee Programs including employee satisfaction surveys and analysis of data to improve, add and or enhance the employee overall workplace experience. Employee and management training/development, recognition, incentives, engagement and succession planning are key components of this role. Contractual: Management of Employee Programs including employee satisfaction surveys and analysis of data to improve, add and or enhance the employee overall workplace experience. Employee and management training/development, recognition, incentives, engagement and succession planning are key components of this role.","duration":"May 2017 Sep 2017 5 months","duration_short":"5 months","end_date":"Sep 2017","start_date":"May 2017","subtitle":"DHL Express","title":"Human Resources Program Manager"}],"url":"https://www.linkedin.com/company/dhlexpress"},{"company":"Trego/Dugan Aviation","company_id":"trego-dugan-aviation-inc","location":"Cincinnati, Ohio Area","positions":[{"description":"Manage recruitment and human resources for the Cincinnati Airport location. Assist with recruiting and employee relations for the other locations in 13 States across the US. Manage recruitment and human resources for the Cincinnati Airport location. Assist with recruiting and employee relations for the other locations in 13 States across the US.","duration":"Jul 2015 May 2016 11 months","duration_short":"11 months","end_date":"May 2016","start_date":"Jul 2015","subtitle":"Trego/Dugan Aviation","title":"Human Resources Manager"}],"url":"https://www.linkedin.com/company/trego-dugan-aviation-inc"},{"company":"Business Technical Services","company_id":null,"location":"Cincinnati, Ohio Area","positions":[{"description":"Manages the Human Resources operations for a fast growing company in the Energy Industry. Specializing in industrial and commercial coating application, and comprehensive pipeline integrity management. Key duties include recruiting, benefits, performance management systems, employee relations, and other generalist related functions. Manages the Human Resources operations for a fast growing company in the Energy Industry. Specializing in industrial and commercial coating application, and comprehensive pipeline integrity management. Key duties include recruiting, benefits, performance management systems, employee relations, and other generalist related functions.","duration":"Mar 2014 Jul 2015 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jul 2015","start_date":"Mar 2014","subtitle":"Business Technical Services","title":"Human Resources Director"}],"url":""},{"company":"Batesville Casket Company","company_id":"batesville-casket-company","location":"Batesville Indiana","positions":[{"description":"HR Generalist/Business Partner role with special emphasizes on employee relations and recruiting. Partnering with Department heads and Hiring Managers in the various areas including: talent search, performance management, employee questions related to policy & procedures, benefit claims, career development etc. HR Generalist/Business Partner role with special emphasizes on employee relations and recruiting. Partnering with Department heads and Hiring Managers in the various areas including: talent search, performance management, employee questions related to policy & procedures, benefit claims, career development etc.","duration":"Sep 2013 Dec 2013 4 months","duration_short":"4 months","end_date":"Dec 2013","start_date":"Sep 2013","subtitle":"Batesville Casket Company","title":"Human Resources Generalist/Manager/Business Partner/ Consultant"}],"url":"https://www.linkedin.com/company/batesville-casket-company"},{"company":"Milagro Center Inc.","company_id":null,"location":"Delray Beach Florida","positions":[{"description":"Award Winning Afterschool Program for grade school children. Responsible for the day to day operations; community and board liason, and managment of the employees. Award Winning Afterschool Program for grade school children. Responsible for the day to day operations; community and board liason, and managment of the employees.","duration":"Feb 2007 Dec 2010 3 years 11 months","duration_short":"3 years 11 months","end_date":"Dec 2010","start_date":"Feb 2007","subtitle":"Milagro Center Inc.","title":"Executive Director"}],"url":""},{"company":"FreestoreFoodbank","company_id":"freestorefoodbank","location":"Cincinnati Ohio","positions":[{"description":"Human Resources Generalist responsible for the Business Dept. (Comp & Benefits) Training Dept. (all employees including management) and Volunteer Services. Handle all Employee Relations, Performance Management process, and Policy and Procedure development, and implementation. Human Resources Generalist responsible for the Business Dept. (Comp & Benefits) Training Dept. (all employees including management) and Volunteer Services. Handle all Employee Relations, Performance Management process, and Policy and Procedure development, and implementation.","duration":"Mar 2000 Dec 2004 4 years 10 months","duration_short":"4 years 10 months","end_date":"Dec 2004","start_date":"Mar 2000","subtitle":"FreestoreFoodbank","title":"Human Resource Director"}],"url":"https://www.linkedin.com/company/freestorefoodbank"}]', '["Angela Golightly Durham “Stephanie Scott Johnson has done great work for my company as a consultant. We here at VEA Consultants have been very fortunate to bring Stephanie\'s expertise in HR to our clients. She has been instrumental with developing HR strategies and implementing policies and procedures where there were none. Her drive to bring projects such as these to completion has been stellar. Our clients expectations have been exceeded. If you are looking to hire an HR professional for your HR needs don\'t hesitate to contact Stephanie.”","Kimberly Compton, MBA “Stephanie leads an organization in directions that they never thought where possible. She is a great Human Resource Professional, but also an asset as a business professional in an organization. She often uses a common sence approach to challenges with possitive outcomes. Stephanie is compassionate, encouraging, inspiring, fearless and joyful. I would work again for her in a heartbeat!”"]']### Assistant: The agent's job is to consult with organizations on building strategic internship programs, and today they are reaching out to the user to discuss potential collaboration in implementing HR strategies and policies to enhance talent management.
### Human: Agent: ['Arnel Martinez', 'Outstanding record of achievement in the field of Voice & Data Communications having excellent qualifications in sales, customer service, agent channel management, carrier relations management, project management, operations, leadership, team building, and strategic initiatives and planning.', 'Building Successful Partnerships', 'PLDT Global Corporation', '[{"company":"PLDT Global Corporation","company_id":"pldtglobal","industry":"Telecommunications","location":"Greater Los Angeles Area","positions":[{"description":"","duration":"May 2020 - Present 1 year 11 months","duration_short":"1 year 11 months","end_date":"Present","start_date":"May 2020","subtitle":"PLDT Global Corporation","title":"Head - Carrier Business, Americas"}],"url":"https://www.linkedin.com/company/pldtglobal"},{"company":"GTT","company_id":"gtt","location":"Costa Mesa, California","positions":[{"description":"","duration":"May 2018 May 2020 2 years 1 month","duration_short":"2 years 1 month","end_date":"May 2020","start_date":"May 2018","subtitle":"GTT","title":"Indirect Account Manager"}],"url":"https://www.linkedin.com/company/gtt"},{"company":"Towerstream","company_id":"towerstream","location":null,"positions":[{"description":"","duration":"Mar 2016 Mar 2018 2 years 1 month","duration_short":"2 years 1 month","end_date":"Mar 2018","start_date":"Mar 2016","subtitle":"Towerstream","title":"Channel Manager, Western Region"},{"description":"","duration":"Jan 2012 Feb 2016 4 years 2 months","duration_short":"4 years 2 months","end_date":"Feb 2016","start_date":"Jan 2012","subtitle":"Towerstream","title":"National Channel Manager"}],"url":"https://www.linkedin.com/company/towerstream"},{"company":"Color Broadband Communications, Inc.","company_id":"color-broadband","location":null,"positions":[{"description":"","duration":"Jan 2008 Jan 2012 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 2012","start_date":"Jan 2008","subtitle":"Color Broadband Communications, Inc.","title":"Director of Carrier and Channel Business"},{"description":"","duration":"Jan 2005 Jan 2008 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jan 2008","start_date":"Jan 2005","subtitle":"Color Broadband Communications, Inc.","title":"Carrier Business Manager"}],"url":"https://www.linkedin.com/company/color-broadband"},{"company":"Philippine Long Distance Telephone Company","company_id":"pldt","location":null,"positions":[{"description":"","duration":"May 2003 Dec 2004 1 year 8 months","duration_short":"1 year 8 months","end_date":"Dec 2004","start_date":"May 2003","subtitle":"Philippine Long Distance Telephone Company","title":"Senior Manager, Carrier Relations Division (Americas)"},{"description":"","duration":"Dec 1999 Apr 2003 3 years 5 months","duration_short":"3 years 5 months","end_date":"Apr 2003","start_date":"Dec 1999","subtitle":"Philippine Long Distance Telephone Company","title":"Manager, Carrier Relations Division (Europe, Middle East and Africa)"},{"description":"","duration":"Jan 1998 Dec 1999 2 years","duration_short":"2 years","end_date":"Dec 1999","start_date":"Jan 1998","subtitle":"Philippine Long Distance Telephone Company","title":"Staff Assistant, Office of First Vice President for International Business"},{"description":"","duration":"Jan 1997 Jan 1998 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 1998","start_date":"Jan 1997","subtitle":"Philippine Long Distance Telephone Company","title":"Supervisor, Submarine Cable Projects Division"},{"description":"","duration":"Jan 1993 Dec 1996 4 years","duration_short":"4 years","end_date":"Dec 1996","start_date":"Jan 1993","subtitle":"Philippine Long Distance Telephone Company","title":"Operations Analyst, Submarine Cable Projects Division"},{"description":"","duration":"Jun 1991 Jan 1993 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jan 1993","start_date":"Jun 1991","subtitle":"Philippine Long Distance Telephone Company","title":"Junior Operations Analyst, Submarine Cable Projects Division"}],"url":"https://www.linkedin.com/company/pldt"}]', '["Paul Alabiso “I had the pleasure of working with Arnel at Towerstream for over 5 years. Many of those years, I was managing teams on the direct side of business, while Arnel managed the Agent Channel. Arnel consistently produced over 30% of the company’s revenue. Although I was on the direct side, it was evident he was earning his business through his incredible connections in the industry and his tireless work ethic. Eventually, I began working with Arnel on the Channel side. Arnel was first to offer assistance and always willing to help as I navigated my way through the Channel side of the business. He became a great mentor to me. I actually got to witness first hand why he was so good. His partners appreciated his ethics, his hard work, his willingness to go to battle for them to be sure their customers where happy, and his accountability. I’d recommend Arnel to any sales organization who is looking for a leader and top producer that has great connections within the IT industry. ”","Matt Tooker “It is my pleasure to write this recommendation for Arnel. Arnel is a detail orientated Manager who consistently meets or exceeds objectives. In his 4+ years at Towerstream he has been instrumental in the significant growth of the Channel program. Arnel is a master of evaluating data and driving production. He is a self starter who can work independently. I would strongly recommend him to anyone interested in starting or growing a Channel program.”"]'] User: ['Wendy J. Wolfswinkel, CPA', 'Serving clients in Colorado with all of their residential mortgage lending needs. Please call me at 719-332-7957.', 'CPA, CFO', 'Sierra Properties, Inc.', '[{"company":"Sierra Properties, Inc.","company_id":null,"location":"Colorado Springs, CO","positions":[{"description":"","duration":"Aug 2013 - Present 8 years 4 months","duration_short":"8 years 4 months","end_date":"Present","start_date":"Aug 2013","subtitle":"Sierra Properties, Inc.","title":"CFO"}],"url":""},{"company":"Family Services of Metro Orlando","company_id":"family-services-of-metro-orlando","location":"","positions":[{"description":"I have had the honor and privilege of serving vulnerable children and families by taking this $52 million non profit from forensic audits to a spin off from it\'s parent organization to acquiring another non profit. I have had the honor and privilege of serving vulnerable children and families by taking this $52 million non profit from forensic audits to a spin off from it\'s parent organization to acquiring another non profit.","duration":"Oct 2006 Apr 2011 4 years 7 months","duration_short":"4 years 7 months","end_date":"Apr 2011","start_date":"Oct 2006","subtitle":"Family Services of Metro Orlando","title":"CFO"}],"url":"https://www.linkedin.com/company/family-services-of-metro-orlando"},{"company":"The Colorado Springs School","company_id":"the-colorado-springs-school","location":"","positions":[{"description":"CFO of private school overseeing all financial aspects of $5 million annual budget including HR, facilities, food service and risk management. Also oversaw $10 million capital campaign. CFO of private school overseeing all financial aspects of $5 million annual budget including HR, facilities, food service and risk management. Also oversaw $10 million capital campaign.","duration":"2001 2006 5 years","duration_short":"5 years","end_date":"2006","start_date":"2001","subtitle":"The Colorado Springs School","title":"Business Manager"}],"url":"https://www.linkedin.com/company/the-colorado-springs-school"},{"company":"Protocol Marketing (Formerly Saligent, Inc.)","company_id":"protocol-marketing","location":"","positions":[{"description":"Managed all financial reporting for this business to business marketing company. Provided all due dilligence information when Saligent was acquired by Protocol. Managed all financial reporting for this business to business marketing company. Provided all due dilligence information when Saligent was acquired by Protocol.","duration":"1999 2001 2 years","duration_short":"2 years","end_date":"2001","start_date":"1999","subtitle":"Protocol Marketing (Formerly Saligent, Inc.)","title":"Controller"}],"url":"https://www.linkedin.com/company/protocol-marketing"},{"company":"USA Basketball","company_id":"usa-basketball","location":"","positions":[{"description":"Responsible for all fiscal affairs of this national governing body organization for the sport of basketball in the United States. Responsible for all fiscal affairs of this national governing body organization for the sport of basketball in the United States.","duration":"1990 1999 9 years","duration_short":"9 years","end_date":"1999","start_date":"1990","subtitle":"USA Basketball","title":"Assistant Executive Director/Finance"}],"url":"https://www.linkedin.com/company/usa-basketball"}]', '["Rebecca Reynolds-Russell “I have had the pleasure of working with Wendy for the past four years as her relationship manager at Fifth Third Bank. Wendy committed herself to establishing efficient financial management practices for Family Services of Metro Orlando. One of Wendy\'s best talents is her ability to lead and develop her team. She was always able to delegate confidently and I have enjoyed working with each of her team members. I have to say that Wendy can also be tough during the negotiation process and she certainly made sure that she got the most value out of all of her professional relationships. Wendy also has a great ability to manage board members and develop strategic partnerships outside her organization.”","Jeffry Ziegler “Wendy and I worked together a few years ago when she was the Controller for the Colorado Springs Division of our company. Wendy was a very personable, energetic individual and was a pleasure to work with. I found her to be very responsive to my information requests and the accuracy of the financial data to be very good. I think Wendy would be a good addition to any company looking for a good Financial Controller.”"]']### Assistant: The agent's job is to establish efficient financial management practices, and today the user is reaching out to the agent because they need assistance with their residential mortgage lending needs.
### Human: Agent: ['Mahadev Levine', '45 Plus years in Astrology, now working with Jyotish (Vedic Astrology) in General Life, Rectification, Relationship, Children, Profession, Financial, Chart Construction and Relocation Consultations.', 'Owner, Amrita Astrological Services', 'Amrita Astrological Services', '[{"company":"Amrita Astrological Services","company_id":null,"location":"","positions":[{"description":"","duration":"1972 - Present 49 years","duration_short":"49 years","end_date":"Present","start_date":"1972","subtitle":"Amrita Astrological Services","title":"Owner"}],"url":""}]', '["Jiivanii Dent “Mahadev communicates complex information in perceptive, kind manner. He is congenial to work with. Prices are appropriate. I highly recommend Mahadev.”","Cynthia C. Fulreader “Mahadev is a brilliant guide and Astrologer, adding wisdom and inspiration to his science. Highly ethical and knowledgeable, Mahadev is an excellent resource for guidance in today\'s world.”"]'] User: ['Matthew Currie', 'I have been a professional astrologer and counselor for twenty years, with numerous appearances on television and radio. I also write "The Daily Sky" at Sasstrology.com. Specialties: Counseling, prediction', 'Author at Self Employed', 'Matthew The Astrologer', '[{"company":"Matthew The Astrologer","company_id":null,"location":"","positions":[{"description":"","duration":null,"duration_short":"","end_date":null,"start_date":null,"subtitle":"Matthew The Astrologer","title":"Astrologer"}],"url":""},{"company":"Self Employed","company_id":null,"location":"","positions":[{"description":"Buy my book!http://www.amazon.com/Conquer-Universe-Astrology-Matthew-Currie/dp/0986510262/ref=sr_1_1?ie=UTF8&s=books&qid=1270235954&sr=8-1 Buy my book!http://www.amazon.com/Conquer-Universe-Astrology-Matthew-Currie/dp/0986510262/ref=sr_1_1?ie=UTF8&s=books&qid=1270235954&sr=8-1","duration":"Apr 2009 - Present 13 years 2 months","duration_short":"13 years 2 months","end_date":"Present","start_date":"Apr 2009","subtitle":"Self Employed","title":"Author"}],"url":""},{"company":"Matthew The Astrologer","company_id":null,"location":"","positions":[{"description":"I have been a professional astrologer and counselor for twenty years, with numerous appearances on television and radio. I also write \\"The Daily Sky\\" at Sasstrology.com. I have been a professional astrologer and counselor for twenty years, with numerous appearances on television and radio. I also write \\"The Daily Sky\\" at Sasstrology.com.","duration":"1985 - Present 37 years","duration_short":"37 years","end_date":"Present","start_date":"1985","subtitle":"Matthew The Astrologer","title":"Astrologer/Counselor"}],"url":""}]', '["Heather Vuchinich “I never fail to smile at Matthew\'s astrology writing. He\'s got a unique, quirky, totally Uranian style that manages to crack me up but also hit the mark at the same time. I love the images he comes up with to describe the daily movement of the planets and the terrain he covers in his astrological wanderings.”","Jeffrey Kishner “Matthew has been writing the Daily Sky column at Sasstrology.com. He is consistently witty, interpreting astrological aspects in a humorous and insightful manner.”"]']### Assistant: The agent's job is to provide astrology consultations, and today the agent is reaching out to the user because they need to discuss a potential collaboration on a joint astrology workshop or seminar.
### Human: Agent: ['David Hickman', 'Experienced professional with a demonstrated history of driving success in the Information Technology industry. With a strong vision and experience throughout the engineering fields including Professional Services, Pre-Sales and Channel Development both as an Individual Contributor and Manager. Skilled in Cisco Networking, Professional Services, Data Center, Software as a Service (SaaS), Physical Security and Pre-sales.', 'Director of Customer Success at Axiad', 'Axiad', '[{"company":"Axiad","company_id":"axiad-inc","industry":"Information Technology and Services","location":"Park City, UT, United States","positions":[{"description":"","duration":"Oct 2020 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Oct 2020","subtitle":"Axiad","title":"Director of Customer Success"}],"url":"https://www.linkedin.com/company/axiad-inc"},{"company":"Cisco","company_id":"cisco","location":"","positions":[{"description":"","duration":"Nov 2017 Oct 2020 3 years","duration_short":"3 years","end_date":"Oct 2020","start_date":"Nov 2017","subtitle":"Cisco","title":"Network Architecture Engineer"}],"url":"https://www.linkedin.com/company/cisco"},{"company":"Identiv","company_id":"identiv","location":"","positions":[{"description":"","duration":"Jun 2015 Dec 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"Dec 2017","start_date":"Jun 2015","subtitle":"Identiv","title":"Cisco Channel Development Manager"}],"url":"https://www.linkedin.com/company/identiv"},{"company":"Nexus IS a Dimension Data Company","company_id":"nexus-is","location":"","positions":[{"description":"","duration":"Feb 2015 Jun 2015 5 months","duration_short":"5 months","end_date":"Jun 2015","start_date":"Feb 2015","subtitle":"Nexus IS a Dimension Data Company","title":"IoT Solutions Professional Services Manager / Sr Solution Architect"}],"url":"https://www.linkedin.com/company/nexus-is"},{"company":"Nexus IS","company_id":null,"location":"Park City, UT","positions":[{"description":"","duration":"Jun 2014 Feb 2015 9 months","duration_short":"9 months","end_date":"Feb 2015","start_date":"Jun 2014","subtitle":"Nexus IS","title":"AT Manager Professional Services, Connected Safety & Security"}],"url":""},{"company":"Cisco Systems","company_id":"cisco","location":"Greater Salt Lake City Area","positions":[{"description":"","duration":"May 2012 Jun 2014 2 years 2 months","duration_short":"2 years 2 months","end_date":"Jun 2014","start_date":"May 2012","subtitle":"Cisco Systems","title":"Network Consulting Engineer"}],"url":"https://www.linkedin.com/company/cisco"},{"company":"Iron Bow Technologies","company_id":"iron-bow-technologies","location":null,"positions":[{"description":"","duration":"Nov 2010 Aug 2012 1 year 10 months","duration_short":"1 year 10 months","end_date":"Aug 2012","start_date":"Nov 2010","subtitle":"Iron Bow Technologies","title":"Lead Sales Engineer"},{"description":"","duration":"Jun 2011 Nov 2011 6 months","duration_short":"6 months","end_date":"Nov 2011","start_date":"Jun 2011","subtitle":"Iron Bow Technologies","title":"Senior Engineering Manager"}],"url":"https://www.linkedin.com/company/iron-bow-technologies"},{"company":"Qwest Communications","company_id":"centurylink","location":"","positions":[{"description":"","duration":"Jan 2009 Dec 2010 2 years","duration_short":"2 years","end_date":"Dec 2010","start_date":"Jan 2009","subtitle":"Qwest Communications","title":"Sales Engineer"}],"url":"https://www.linkedin.com/company/centurylink"},{"company":"Coleman Technologies Inc","company_id":"coleman-technologies","location":"","positions":[{"description":"","duration":"May 2005 Nov 2008 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2008","start_date":"May 2005","subtitle":"Coleman Technologies Inc","title":"Senior Network Engineer"}],"url":"https://www.linkedin.com/company/coleman-technologies"},{"company":"netONE","company_id":null,"location":"","positions":[{"description":"","duration":"1993 2001 8 years","duration_short":"8 years","end_date":"2001","start_date":"1993","subtitle":"netONE","title":"President"}],"url":""}]', '["Fred Solano “David is an outstanding Senior Network Engineer and Project Manager who is passionate about the quality of work he does and inspires and motives other team members to do the same. He successfully coordinated and managed several key customer for our company that resulted in increased revenue and customer satisfaction. As an active member of his community, David was major contributor in the cleanup efforts after Hurricane Katrina by volunteering his time to help people whose lives had been devastated by the Hurricane. I wholeheartedly recommend David without reservation. If you have any questions, please do not hesitate to contact me.”","Matt Lovell “David\'s desire for excellence catapulted his internet services business to the top, not only in our community but in our Region. His attention to detail and intense certification trainings coupled with his personal integrity make David a highly sought after business man that will accomplish any task. I\'ve enjoyed working with David in various assignments and look forward to future projects with him. I highly recommend David for any project!”"]'] User: ['Lisa Langsam', 'Seasoned Executive Assistant and Meeting Planning Professional with over twenty years combined experience in both successfully supporting the CEO, Board of Directors and C-Suite Executives while effectively executing meetings and events.', 'Executive Business Administrator, National Security Team at Microsoft', 'Microsoft', '[{"company":"Microsoft","company_id":"microsoft","industry":"Software Development","location":"Reston, Virginia, United States","positions":[{"description":"","duration":"May 2021 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"May 2021","subtitle":"Microsoft","title":"Executive Business Administrator, National Security Team"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"ManTech","company_id":"mantech","location":"Herndon, VA","positions":[{"description":"","duration":"Jun 2019 Nov 2020 1 year 6 months","duration_short":"1 year 6 months","end_date":"Nov 2020","start_date":"Jun 2019","subtitle":"ManTech","title":"Executive Assistant to President, MCIS"}],"url":"https://www.linkedin.com/company/mantech"},{"company":"Sunrise Senior Living","company_id":"sunrise-senior-living","location":"Tysons Corner, VA","positions":[{"description":"","duration":"Aug 2018 Jun 2019 11 months","duration_short":"11 months","end_date":"Jun 2019","start_date":"Aug 2018","subtitle":"Sunrise Senior Living","title":"Executive Assistant To Chief Executive Officer"}],"url":"https://www.linkedin.com/company/sunrise-senior-living"},{"company":"NCI Information Systems, Inc","company_id":"nci-information-systems-inc","location":"Reston, VA","positions":[{"description":"","duration":"Mar 2012 Jul 2018 6 years 5 months","duration_short":"6 years 5 months","end_date":"Jul 2018","start_date":"Mar 2012","subtitle":"NCI Information Systems, Inc","title":"Executive Assistant to CEO/President & COO"}],"url":"https://www.linkedin.com/company/nci-information-systems-inc"},{"company":"Booz Allen Hamilton","company_id":"booz-allen-hamilton","location":"","positions":[{"description":"","duration":"Aug 2009 Feb 2012 2 years 7 months","duration_short":"2 years 7 months","end_date":"Feb 2012","start_date":"Aug 2009","subtitle":"Booz Allen Hamilton","title":"Executive Assistant to Officer/Partner"}],"url":"https://www.linkedin.com/company/booz-allen-hamilton"},{"company":"Extra Pair of Hands","company_id":null,"location":"","positions":[{"description":"Personal Assistant Services...various services to make your life easier. How much is your time worth to you? Personal Assistant Services...various services to make your life easier. How much is your time worth to you?","duration":"Nov 2008 Aug 2009 10 months","duration_short":"10 months","end_date":"Aug 2009","start_date":"Nov 2008","subtitle":"Extra Pair of Hands","title":"Principal"}],"url":""},{"company":"Envision EMI","company_id":"envision-emi","location":"","positions":[{"description":"","duration":"Jul 2006 Oct 2008 2 years 4 months","duration_short":"2 years 4 months","end_date":"Oct 2008","start_date":"Jul 2006","subtitle":"Envision EMI","title":"Executive Assistant to CEO/CFO/COO"}],"url":"https://www.linkedin.com/company/envision-emi"},{"company":"BOWA Builders, Inc.","company_id":"bowa","location":"","positions":[{"description":"","duration":"Mar 2002 Jul 2006 4 years 5 months","duration_short":"4 years 5 months","end_date":"Jul 2006","start_date":"Mar 2002","subtitle":"BOWA Builders, Inc.","title":"Executive Assistant to CEO/Owner"}],"url":"https://www.linkedin.com/company/bowa"}]', '["Lawrence Weinberg “I would recommend Lisa unconditionally for any role related to executive assistant, event planning, or administrative support. Lisa worked for me at BOWA as an executive assistant for almost 4 ½ years. She was a hard worker, very trustworthy and loyal, well organized, and extremely detail oriented. Additionally she was a pleasure to work with. I think Lisa would be an asset to any organization.”","Mike Lasday “It is with great pleasure that I recommend Lisa Langsam for any senior executive assistant role. Lisa began supporting me late in the summer in 2006 and in her two years in that position she proved to be invaluable as she in essence managed me. Any executive assistant worth anything must be entirely trustworthy. Frankly, this is Lisa’s greatest asset as she handled both sensitive and non-sensitive information in the highest degree of confidence. She earned my trust quickly and always was abundantly aware about with whom she could share what. Simply put, her integrity and judgment are unmatched. Lisa’s organizational skills are also exceptional. She did an excellent job of recognizing my needs and organized my professional life in a way that made sense. She is not a “one size fits all” assistant as she molds herself to fit the need of the individual she supports. She does this by being both organized and intuitive to the needs of others. From a quality of work perspective, Lisa always focuses on the task rather than the clock. She will not accept subpar work from herself in the interest of saving time. She is someone who takes pride in what she does and as such would much rather work into the night than just “clock out” and produce inferior results. In summary, Lisa proved herself to be a wonderful executive assistant. I highly recommend her for any such role.”"]']### Assistant: The agent's job is to ensure smooth execution of meetings and events, and today the user is reaching out to the agent because they need assistance in coordinating a high-level executive meeting at Microsoft.
### Human: Agent: ['Sumi Kimura', "Experienced Sales professional, selling solutions via passive components. Product knowledge in magnetics (power and signal filtering applications), MLCC and tantalum capacitors, super capacitors. Throughout my career, have sold through various channels such as US distribution, global OEM, global contract manufacturers, vendor hub programs. In the past few years, I focused on B2B Sales Operation Management, including order management of various order types (spot, blanket, VMI), sales analysis and execution of established sales goals. inventory analysis and management, establish / maintain CRMs to 2nd tier Automotive customers, support Account Receivables, calculate / analyze sales commissions. EM Devices was a spin-off of NEC TOKIN, but Customers and government agencies considered EM Devices a completely new vendor. Company databases, registrations, and systems needed to be established on both sides (Company, Customer), while maintaining product pipelines. After an intense 6-months, change over from NEC TOKIN to EM Devices was completed globally. Working with a group of EM Devices colleagues (US, Japan, Philippines, Hong Kong, Korea, Germany, France) and external experts (lawyers, Third-Party Logistics / Warehouse, Customers), it was a great experience, learning of a country's and customer's system when establishing new companies. Specialties: Able to speak some Japanese. Excel nut (love it!). Created some simple databases using Access.", 'Order Management Analyst at Impossible Foods', 'Impossible Foods', '[{"company":"Impossible Foods","company_id":"impossible-foods-inc.","industry":"Food and Beverage Services","location":"San Jose, California, United States (Remote)","positions":[{"description":"* Sales order processing (using Sage and SAP) and transportation scheduling* Support sales teams by communicating issues / delays with customer orders* Manage new customer on-boarding process* Ensure carrier compliance with company policies and procedures* Track on-time performance to ensure internal targets are achieved* Communicate with brokers, carriers and the customers to resolve any discrepancies / issues* Verify and troubleshoot any issues in shipping or customs documentation including but not limited to: PODs, BOL and carrier confirmation* Proactively communicate service risks to customers to provide proper resolution","duration":"Feb 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Feb 2021","subtitle":"Impossible Foods","title":"Order Management Analyst"}],"url":"https://www.linkedin.com/company/impossible-foods-inc."},{"company":"Sartorius","company_id":"sartorius","location":"","positions":[{"description":"* Responsible for processing intercompany purchase orders and analyzing for discrepancies, variances, or errors, using Oracle.* Quality audit of data and follow up with corresponding associates at all levels of leadership to address and correct gaps in the intercompany purchase orders details. * Ensure that all aspects of each intercompany purchase orders are completed in a timely manner from time of order receipt to delivery.* Communicate product delays, product changes and shortages to all departments involved in completing intercompany purchase orders processing.* Central point of contact engaging with supporting departments as necessary to close on any open items.* Direct legacy product inquiries to the corresponding companies / groups.","duration":"Dec 2020 Feb 2021 3 months","duration_short":"3 months","end_date":"Feb 2021","start_date":"Dec 2020","subtitle":"Sartorius","title":"Order Administrator"}],"url":"https://www.linkedin.com/company/sartorius"},{"company":"EM Devices USA Inc.","company_id":null,"location":"San Jose, CA","positions":[{"description":"* Reformat, analyze, and share customer forecast updates weekly to internal global teams.* Use sales lifetime forecasts, operational capacity constraints, and inventory supply levels to adjust forecasts based on demand.* Analyze and share rollforward inventory (Company\'s US warehouse and customer\'s VMI warehouse) to internal global teams monthly and ad-hoc basis.* Identified customer forecast inaccuracies leading to 30% inventory reduction.* Ensured GSP for imports implemented, resulting in annual duty savings of USD$270,000.* Manage 1 Sales Support Specialist, and as a team, cover all aspects of Sales including: - order management (spot order, blanket order, VMI) - Shipment planning to Customer - ASN & TMS processing - Invoicing - AR collection - Price integrity (adjust as needed in SAP, issue respective Debit / Credit invoices) - Inventory analysis / control - Manage factory orders & shipments - Reverse logistics management - Calculate / analyze Sales commission - Database management of Company’s CRM (SAP) including SKU, Customer and Vendor details▪ Establish / maintain web-based supplier portals as directed by customers. These portals include order / supply management (web EDI), customer stock movement and VMI inventory, Company\'s quality certificate management, payments, organization structures. Maintained content and Company access, based on employee\'s job function.▪ Initiated / implemented improvements with 3PL warehouse, resulting in annual savings of US$5,000 to the Company, and optimal operations for the warehouse.","duration":"Apr 2017 May 2020 3 years 2 months","duration_short":"3 years 2 months","end_date":"May 2020","start_date":"Apr 2017","subtitle":"EM Devices USA Inc.","title":"Sales Operations Manager"}],"url":""},{"company":"NEC TOKIN America Inc,","company_id":null,"location":"San Francisco Bay Area","positions":[{"description":"Management* Manage 3 Account Specialists, covering areas of: Inside Sales (Order Management, Inventory Control, Forward & Reverse Logistics, Sales Forecast, AR Collection, Samples management & shipments, CRM database updates), Trade Compliance* As part of the SOX (Sarbanes-Oxley) team member, created process flow and manuals for Sales and Operation departments.* Sales contract administration (Rep and Distribution contracts, NDAs, Purchasing, other Sales related contracts)* Analyze / Calculate Sales commission.Outside Sales* cover Pacific NW (Western Canada, WA, OR, MT, ID, WY, UT) and Northern California, together with Manufacturer\'s Sales Representatives, Distributors and Direct basis)* cover Western US for specific clients on a Direct basis (used SFDC for customer opportunity management starting in 2015)","duration":"Oct 2004 Apr 2017 12 years 7 months","duration_short":"12 years 7 months","end_date":"Apr 2017","start_date":"Oct 2004","subtitle":"NEC TOKIN America Inc,","title":"Sales & Operation Manager"}],"url":""},{"company":"Tyco Electronics","company_id":"te-connectivity","location":"Menlo Park, CA","positions":[{"description":"Outside Sales (covering Pacific Northwest, working with Manufacturer\'s Reps and Distributors) Outside Sales (covering Pacific Northwest, working with Manufacturer\'s Reps and Distributors)","duration":"Apr 2002 Aug 2004 2 years 5 months","duration_short":"2 years 5 months","end_date":"Aug 2004","start_date":"Apr 2002","subtitle":"Tyco Electronics","title":"Outside Sales Representative"}],"url":"https://www.linkedin.com/company/te-connectivity"},{"company":"Transpower Technologies","company_id":null,"location":"Sacramento, California Area","positions":[{"description":"Outside Sales (covering California) Outside Sales (covering California)","duration":"Apr 2000 Apr 2002 2 years 1 month","duration_short":"2 years 1 month","end_date":"Apr 2002","start_date":"Apr 2000","subtitle":"Transpower Technologies","title":"Outside Sales Representative"}],"url":""},{"company":"TDK Corporation of America","company_id":"tdk","location":"San Jose, CA","positions":[{"description":"Outside Sales (covering Northern California, Pacific Northwest, working with Manufacturer\'s reps and Distributors) Outside Sales (covering Northern California, Pacific Northwest, working with Manufacturer\'s reps and Distributors)","duration":"Aug 1985 Apr 2000 14 years 9 months","duration_short":"14 years 9 months","end_date":"Apr 2000","start_date":"Aug 1985","subtitle":"TDK Corporation of America","title":"Outside Sales Representative"}],"url":"https://www.linkedin.com/company/tdk"},{"company":"Astec","company_id":"astec","location":"Santa Clara, California, United States","positions":[{"description":"* Market research as directed by Marketing Director* Coordinate Advertising campaigns, Trade Shows * Market research as directed by Marketing Director* Coordinate Advertising campaigns, Trade Shows","duration":"Aug 1983 Aug 1985 2 years 1 month","duration_short":"2 years 1 month","end_date":"Aug 1985","start_date":"Aug 1983","subtitle":"Astec","title":"Marketing / Research Assistant"}],"url":"https://www.linkedin.com/company/astec"}]', '["Chris, Ching Tzu, Liu “Excellent employee management skills, profound product knowledge in passive components.”","Ricardo Santiago Bravo “Sumi was one of the, if not the best system\'s student I had when we moved to the new framework at TDK. She was always very helpfull in all the activities we were performing and just great to work with. Sumi, I am very glad to be in touch with you again”"]'] User: ['Nick Visic', 'Experienced Sales Engineer with a demonstrated history of working in the electrical and electronic manufacturing industry. Strong professional skilled in Capacitors, Component Sales, Management, and Account Management.', 'Sales Engineer- Director of North America at AiSHi Capacitors - The Aihua Group', 'AiSHi Capacitors', '[{"company":"AiSHi Capacitors","company_id":"aishicapacitors","industry":"Electrical/Electronic Manufacturing","location":"Houston, Texas Area","positions":[{"description":"Sales Engineer and Director of North America. Starting with zero presence in N. America, was very successful in adding 8 representatives (and increasing) in N. America. Helped drive over $14M in sales opportunities via leading reps. Responsible for installing from scratch a complete collaboration tool for reps, distributors, and company employees. Our tool eliminated emails and automated cross, quote, and sample requests. 100% responsible for all technical presentations, sales calls, rep agreements, rep training, web content, and commission calculations.","duration":"Dec 2016 - Present 4 years 8 months","duration_short":"4 years 8 months","end_date":"Present","start_date":"Dec 2016","subtitle":"AiSHi Capacitors","title":"Sales Engineer- Director of North America"}],"url":"https://www.linkedin.com/company/aishicapacitors"},{"company":"Kruvand Associates, Inc.","company_id":"kruvand-associates-inc-","location":"Houston, Texas Area","positions":[{"description":"Responsible for selling and recommending components and systems for the Houston and Southern Louisiana Market resulting in managing, servicing, and pleasing over 1,500 active engineers and buyers. Responsible for training and motivating twelve separate distribution branches. Responsible for sales activity for over twenty separate electronic vendors as well as adding product lines via engineering skills. Responsible for helping vendors expand their abilities to focus on Houston market. Brought over $10M worth of opportunities. Was responsible for creating and maintaining email marketing campaigns that tracked what products engineers and buyers where interested in.","duration":"Apr 2013 Feb 2016 2 years 11 months","duration_short":"2 years 11 months","end_date":"Feb 2016","start_date":"Apr 2013","subtitle":"Kruvand Associates, Inc.","title":"Engineering Sales"}],"url":"https://www.linkedin.com/company/kruvand-associates-inc-"},{"company":"KEMET Electronics Corp","company_id":null,"location":"","positions":[{"description":"Responsible for selling and recommending capacitors to the Houston market resulting in managing, servicing, and pleasing over 1,000 active clients. Responsible for technical training and motivating four separate distribution branches. Grew the market from $2M to $6M, invented 3 product lines, and was Top Salesman for two consecutive years.","duration":"May 2008 Oct 2012 4 years 6 months","duration_short":"4 years 6 months","end_date":"Oct 2012","start_date":"May 2008","subtitle":"KEMET Electronics Corp","title":"Field Sales Engineer"}],"url":""},{"company":"Arrow Electronics","company_id":"arrow-electronics","location":"","positions":[{"description":"Responsible for selling and recommending electrical components in Houston and Southern Louisiana. Responsible for identifying and discovering new opportunities in a developed, yet under penetrated accounts. Was responsible for bringing over $4M worth of business in first year, with over $1M of new opportunities. First in branch to track business in China and bring revenue back to local branch. Achieved Advanced Technical Sales Representative within nine months of employment. Became Branch Champion for several technologies and vendors. Spearheaded and operated an initiative to increase Rep & Vendor relationships with branch.","duration":"Apr 2006 Apr 2008 2 years 1 month","duration_short":"2 years 1 month","end_date":"Apr 2008","start_date":"Apr 2006","subtitle":"Arrow Electronics","title":"Outside Sales Engineer"}],"url":"https://www.linkedin.com/company/arrow-electronics"},{"company":"Aventas, Inc","company_id":null,"location":"","positions":[{"description":"Responsible for selling and designing commercial off-the-shelf (COTS) products in Houston and Louisiana. Responsible for identifying OEMs and discovering new opportunities in an undeveloped territory. Was responsible for bringing over $4M worth of opportunities in first year.","duration":"Jun 2004 Jun 2005 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2005","start_date":"Jun 2004","subtitle":"Aventas, Inc","title":"Oustide Sales Engineer"}],"url":""},{"company":"Divelbiss Corporation","company_id":"divelbiss-corporation","location":"","positions":[{"description":"Responsible for selling engineering services, contract manufacturing, and standard product (PLC’s and industrial controllers). Responsible for training, motivating, educating, and assisting the sales force which included sales reps, distributors, and internal sales team. Was responsible for bringing over $7M worth of opportunities for all three segments of our business model.","duration":"Sep 2001 Apr 2003 1 year 8 months","duration_short":"1 year 8 months","end_date":"Apr 2003","start_date":"Sep 2001","subtitle":"Divelbiss Corporation","title":"Outside Sales Engineer"}],"url":"https://www.linkedin.com/company/divelbiss-corporation"},{"company":"Future Electronics","company_id":"future-electronics","location":"","positions":[{"description":"Responsible for all technical assistance to all sales people in Cleveland branch. Responsible for training, motivating, educating, and assisting the sales force. After bringing over $2M worth of new business to branch, was given 10 personal accounts to call on. Was responsible for bringing over $3M worth of new business.","duration":"Apr 2000 Sep 2001 1 year 6 months","duration_short":"1 year 6 months","end_date":"Sep 2001","start_date":"Apr 2000","subtitle":"Future Electronics","title":"Field Application Engineer"}],"url":"https://www.linkedin.com/company/future-electronics"},{"company":"1World Computer Services","company_id":null,"location":"","positions":[{"description":"Responsible for selling computer hardware, training classes, and service agreements to clients. Responsibilities also included scheduling technicians to meet with clients.","duration":"Mar 1997 Apr 2000 3 years 2 months","duration_short":"3 years 2 months","end_date":"Apr 2000","start_date":"Mar 1997","subtitle":"1World Computer Services","title":"Sales Representative"}],"url":""},{"company":"Victory Sales","company_id":"victory-sales","location":"","positions":[{"description":"Responsible and acted as sales manager for all accounts in Western Pennsylvania and parts of Northern Ohio resulting in managing, servicing, and pleasing over 1,000 active clients. Took $500K territory and grew it to over $3.5M. Responsible for training and motivating eleven separate distribution branches. Responsible for sales activity for twelve separate electronic vendors. Had to sell directly to customers as well as have all distributors motivated to sell our product line.","duration":"Apr 1995 Mar 1997 2 years","duration_short":"2 years","end_date":"Mar 1997","start_date":"Apr 1995","subtitle":"Victory Sales","title":"Outside Sales Engineer"}],"url":"https://www.linkedin.com/company/victory-sales"},{"company":"NASA Lewis Research Center","company_id":null,"location":"","positions":[{"description":"Developed digital neural network for control of 2x2 phased array antenna. Also developed neural network control for 11x11 phased array antenna. Overall research led to development of new training process for neural networks that was submitted for invention disclosure. Converted PC based C programs to run on UNIX workstations. Wrote C based graphics animation programs. Wrote a UNIX C program to control a Neural Computing board. Wrote PC FORTRAN based programs for microwave designs. Published NASA Technical Memorandum 103272 Coplanar Waveguide EEsoF MICAD Macros Make Circuit Layout Easy.","duration":"Sep 1989 Mar 1995 5 years 7 months","duration_short":"5 years 7 months","end_date":"Mar 1995","start_date":"Sep 1989","subtitle":"NASA Lewis Research Center","title":"Engineer"}],"url":""}]', '["“Yes I highly recommend him.”","“Nick was very good at gaining a thorough understanding of our needs and bringing products to our attention that may be of benefit to us (i.e. Schaffner filters, Ohmite power resistors and Gund insulators) and did not waste our time with products we were not likely to need. He was always friendly and was a pleasure to work with. When Nick was at Kemet, he regularly met with us to ensure that we were able to get the parts and the support that we needed. He always processed price and sample requests in a very efficient manner. We would be happy to have Nick calling on us again in the future.”"]']### Assistant: The agent's job is to provide technical sales support and recommend components to clients in the electrical and electronic manufacturing industry. Today, the user is reaching out to the agent because they need assistance in finding the right capacitors for a new project.
### Human: Agent: ['Mike Schoen', 'Experienced Sales Executive with a demonstrated history of success working in the Technology Services industry. Skilled in Negotiations with C-Level decision makers, Enterprise Software sales, New Business Development and Prospecting.', 'Senior Sales Executive', 'Zones, LLC', '[{"company":"Zones, LLC","company_id":"zones","industry":"IT Services and IT Consulting","location":"Mid Atlantic","positions":[{"description":"","duration":"Dec 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Dec 2021","subtitle":"Zones, LLC","title":"Advanced Technology Executive"}],"url":"https://www.linkedin.com/company/zones"},{"company":"Veritas Technologies LLC","company_id":"veritas-technologies-llc","location":"NY Metro","positions":[{"description":"Veritas’ 25 year leadership in Data Protection has enabled our current platform to support 500+ workloads, 150+ storage targets and more than 50 cloud platforms. In addition to Protection, we enable the highest levels of Application Availability on-prem and in the cloud. Our solutions are used by the world’s largest banks, airlines and government agencies to keep their mission critical apps available. Finally, we are a leader in providing Insight into data and infrastructure. Our solutions enable our Clients to maintain a strong compliance and governance posture, maximize the value of data and optimize storage, virtual and cloud infrastructure.","duration":"Sep 2020 Dec 2021 1 year 4 months","duration_short":"1 year 4 months","end_date":"Dec 2021","start_date":"Sep 2020","subtitle":"Veritas Technologies LLC","title":"Senior Sales Executive"}],"url":"https://www.linkedin.com/company/veritas-technologies-llc"},{"company":"Oracle","company_id":"oracle","location":"New York City Metropolitan Area","positions":[{"description":"Oracle North America Cloud Solutions. Responsible for targeted Fortune 100 Enterprise accounts in the NY Metro marketplace. Oracle North America Cloud Solutions. Responsible for targeted Fortune 100 Enterprise accounts in the NY Metro marketplace.","duration":"Jul 2018 Sep 2020 2 years 3 months","duration_short":"2 years 3 months","end_date":"Sep 2020","start_date":"Jul 2018","subtitle":"Oracle","title":"Sales Executive"}],"url":"https://www.linkedin.com/company/oracle"},{"company":"DocuVault Delaware Valley, LLC","company_id":"docuvault-delaware-valley","location":"NJ / PA / DE","positions":[{"description":"Responsible for Technology, Digital Governance, SaaS for Data Retention Advisory Software and Consulting services to Healthcare, Financial and Legal Industries Responsible for Technology, Digital Governance, SaaS for Data Retention Advisory Software and Consulting services to Healthcare, Financial and Legal Industries","duration":"Sep 2013 Jul 2018 4 years 11 months","duration_short":"4 years 11 months","end_date":"Jul 2018","start_date":"Sep 2013","subtitle":"DocuVault Delaware Valley, LLC","title":"Director of Sales"}],"url":"https://www.linkedin.com/company/docuvault-delaware-valley"},{"company":"GRM Information Management Services","company_id":"grm","location":"","positions":[{"description":"Responsible for a team of 10 Sales Executives in the Mid Atlantic area selling Software & Digital Management services to C-Level decision makers Responsible for a team of 10 Sales Executives in the Mid Atlantic area selling Software & Digital Management services to C-Level decision makers","duration":"Jan 2008 Aug 2013 5 years 8 months","duration_short":"5 years 8 months","end_date":"Aug 2013","start_date":"Jan 2008","subtitle":"GRM Information Management Services","title":"Vice President of Sales"}],"url":"https://www.linkedin.com/company/grm"},{"company":"Iron Mountain","company_id":"iron-mountain","location":"Mid Atlantic area","positions":[{"description":"Responsibility for Fortune 500 Clients in 5 states. Sold Information Management services to include On Line access, Software, Compliance advisory guidance and Data Protection services. Responsibility for Fortune 500 Clients in 5 states. Sold Information Management services to include On Line access, Software, Compliance advisory guidance and Data Protection services.","duration":"Jan 2000 Jan 2008 8 years 1 month","duration_short":"8 years 1 month","end_date":"Jan 2008","start_date":"Jan 2000","subtitle":"Iron Mountain","title":"Senior Sales Executive"}],"url":"https://www.linkedin.com/company/iron-mountain"}]', '["Thom R. “I had the pleasure of working with and reporting to Mike. He has the unwavering ability to mentor and motivate while leading by example. This allowed us to consistently hit our sales target numbers all while maintaining the respect of his coworkers. Mike is that type of manager.”","Linda Cupolo “I worked with and for Mike for over 10 years. My success as a top Sr. Account Manager was a direct reflection of Mike\'s expertise in inspiring his staff and directing them to be the best they could be. He was the best boss I ever had. He always has his eye on the \\"prize\\" and is skillful in Management and New Business! Thank you Mike for a great run! It was a true pleasure to work for you, and reap the many benefits I received as well as the Company, who reaped the most rewards!”"]'] User: ['Andy Manalo', 'An accomplished IT professional with strong expertise in management and working experience applying people, process, problem-solving and technical skills to improve individual, team, and organization performance. Skilled in Systems Administration, Account Management, IT Procurement, and Cloud Computing. Educated information technology professional with a Master focused on e-commerce in Information Technology and Management from the Illinois Institute of Technology.', 'Senior Technical Account Manager | Senior Systems Administrator, Managed IT Services', 'CyberTrust IT Solutions', '[{"company":"CyberTrust IT Solutions","company_id":"cybertrust-it-solutions","industry":"IT Services and IT Consulting","location":"Orange County, California, United States","positions":[{"description":"","duration":"Apr 2022 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Apr 2022","subtitle":"CyberTrust IT Solutions","title":"Senior Technical Account Manager"}],"url":"https://www.linkedin.com/company/cybertrust-it-solutions"},{"company":"ACME FIT","company_id":"acme-fit","location":"Orange County, California, United States","positions":[{"description":"","duration":"Jul 2019 - Present 3 years 1 month","duration_short":"3 years 1 month","end_date":"Present","start_date":"Jul 2019","subtitle":"ACME FIT","title":"Owner"}],"url":"https://www.linkedin.com/company/acme-fit"},{"company":"NextGen Healthcare","company_id":"nextgenhealthcareinc","location":"Orange County, California, United States","positions":[{"description":"","duration":"May 2020 Apr 2022 2 years","duration_short":"2 years","end_date":"Apr 2022","start_date":"May 2020","subtitle":"NextGen Healthcare","title":"Senior Systems Administrator, Managed Cloud Services"}],"url":"https://www.linkedin.com/company/nextgenhealthcareinc"},{"company":"JustEnough Software Corporation (an Mi9 Retail company)","company_id":"justenough-software-corporation","location":"Orange County, California Area","positions":[{"description":"","duration":"Jul 2018 Nov 2019 1 year 5 months","duration_short":"1 year 5 months","end_date":"Nov 2019","start_date":"Jul 2018","subtitle":"JustEnough Software Corporation (an Mi9 Retail company)","title":"Systems Administrator | IT Manager"}],"url":"https://www.linkedin.com/company/justenough-software-corporation"},{"company":"Mi9 Retail","company_id":"mi9-retail","location":"Orange County, California Area","positions":[{"description":"","duration":"Jul 2018 Nov 2019 1 year 5 months","duration_short":"1 year 5 months","end_date":"Nov 2019","start_date":"Jul 2018","subtitle":"Mi9 Retail","title":"Systems Administrator | IT Manager"}],"url":"https://www.linkedin.com/company/mi9-retail"},{"company":"MIS Solutions, Inc.","company_id":"mis-solutions","location":"Orange County, California Area","positions":[{"description":"","duration":"Oct 2017 Jul 2018 10 months","duration_short":"10 months","end_date":"Jul 2018","start_date":"Oct 2017","subtitle":"MIS Solutions, Inc.","title":"Systems Engineer Project Lead"}],"url":"https://www.linkedin.com/company/mis-solutions"},{"company":"Omni IT Solutions","company_id":"omni-it-solutions","location":"Orange County, California Area","positions":[{"description":"","duration":"Oct 2012 Dec 2017 5 years 3 months","duration_short":"5 years 3 months","end_date":"Dec 2017","start_date":"Oct 2012","subtitle":"Omni IT Solutions","title":"Senior Field Technology Specialist | Technical Account Manager"}],"url":"https://www.linkedin.com/company/omni-it-solutions"},{"company":"PC Discovery","company_id":null,"location":"Greater Chicago Area","positions":[{"description":"","duration":"Nov 2003 Sep 2012 8 years 11 months","duration_short":"8 years 11 months","end_date":"Sep 2012","start_date":"Nov 2003","subtitle":"PC Discovery","title":"Senior IT Consultant"}],"url":""},{"company":"Focal Communications","company_id":"focal-communications","location":"","positions":[{"description":"","duration":"2000 2003 3 years","duration_short":"3 years","end_date":"2003","start_date":"2000","subtitle":"Focal Communications","title":"Network Surveillance Engineer"}],"url":"https://www.linkedin.com/company/focal-communications"}]', '["Matthew Barnett “Andy is one of the greatest people I\'ve ever had the pleasure to work with. Amazing technical aptitude aside, Andy is hard working, diligent, attentive, and has wonderful people skills. Employees and Executives alike will be glad to have Andy working on their team and with their technology.”","LinkedIn User “I have worked with Andy in the past and highly recommend him. Outstanding customer service.”"]']### Assistant: The agent's job is to prospect and develop new business in the IT services industry. Today, the user is reaching out to the agent because they need assistance with IT procurement and account management for their organization.
### Human: Agent: ['Dorothy Wax', 'Experienced Vice President Operations with a demonstrated history of nonprofit leadership. Skilled in communication, career development, coaching, change management, and training for varied audiences in the education and corporate arenas. Strong operations professional pursuing a Doctor of Education (Ed.D.) focused in Organizational Leadership from Northeastern University.', 'Consultant and Author', 'Freelance', '[{"company":"Freelance","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 2019 - Present 2 years 8 months","duration_short":"2 years 8 months","end_date":"Present","start_date":"Aug 2019","subtitle":"Freelance","title":"Consultant and Author"}],"url":""},{"company":"CAEL; The Council for Adult Experiential Learning","company_id":null,"location":"","positions":[{"description":"","duration":"2002 Aug 2019 17 years","duration_short":"17 years","end_date":"Aug 2019","start_date":"2002","subtitle":"CAEL; The Council for Adult Experiential Learning","title":"Vice President of Operations"}],"url":""},{"company":"PA Travel Council","company_id":null,"location":"","positions":[{"description":"","duration":"1987 1993 6 years","duration_short":"6 years","end_date":"1993","start_date":"1987","subtitle":"PA Travel Council","title":"Vice President"}],"url":""}]', '["Laurie ShoulterKarall “Dorothy has an amazing background and demonstrated her understanding of the complex relationship between employment and education in all of her capacities at CAEL. I have had the privilege of hearing her speak at conferences and worked with her on several projects. Her role was facilitator and/or instructor and her hands-on knowledge of the methods for executing on complex and often contentious ideas around changing the model of how adult students are and can be engaged in post-secondary education was one of active listening, experience based learning and flexibility in approach, depending upon the audience. ”","Sena Owereko, DMC, CTC, CMSC “Dorothy is an executive leader with unique abilities to drive work while managing the complex nuances of a diverse workforce. She connects with people in profound ways and is able to coach, guide, and inspire her teams through implementing strategic visions. All while maintaining a level of accessibility and authenticity which has been recognized and respected by colleagues and peers alike. She has an uncanny ability to identify diverse sources of revenue and is willing to roll up her sleeves and get the work done while managing others in successfully executing their work as well. It has been a pleasure and an honor to have had the opportunity to work with Dorothy over the years. ”"]'] User: ['Jovani Israel Gonzalez Bustos', 'Finance & Operations Executive with a 20+ years progressive career, mostly in manufacturing, metal-mechanic and automotive industry.', 'Operational Excellence Director - Global I&I at Comau', 'Comau', '[{"company":"Comau","company_id":"comau","industry":"Industrial Automation","location":null,"positions":[{"description":"","duration":"Apr 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Apr 2021","subtitle":"Comau","title":"Operational Excellence Director - Global I & I"},{"description":"","duration":"Nov 2020 Apr 2021 6 months","duration_short":"6 months","end_date":"Apr 2021","start_date":"Nov 2020","subtitle":"Comau","title":"Quality & Business Improvement Director - North America"},{"description":"","duration":"Aug 2018 Oct 2020 2 years 3 months","duration_short":"2 years 3 months","end_date":"Oct 2020","start_date":"Aug 2018","subtitle":"Comau","title":"Business Improvement Director - North America"},{"description":"","duration":"Nov 2015 Jul 2018 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jul 2018","start_date":"Nov 2015","subtitle":"Comau","title":"Managing Director - MX"},{"description":"","duration":"Apr 2013 Oct 2015 2 years 7 months","duration_short":"2 years 7 months","end_date":"Oct 2015","start_date":"Apr 2013","subtitle":"Comau USA","title":"Business Unit Controller - USA"},{"description":"","duration":"May 2011 Apr 2013 2 years","duration_short":"2 years","end_date":"Apr 2013","start_date":"May 2011","subtitle":"Comau MX","title":"CFO - MX"},{"description":"","duration":"Sep 2009 May 2011 1 year 9 months","duration_short":"1 year 9 months","end_date":"May 2011","start_date":"Sep 2009","subtitle":"Comau (MX)","title":"Head of Controlling - MX"}],"url":"https://www.linkedin.com/company/comau"},{"company":"Hella","company_id":"hella","location":null,"positions":[{"description":"","duration":"May 2005 Jun 2009 4 years 2 months","duration_short":"4 years 2 months","end_date":"Jun 2009","start_date":"May 2005","subtitle":"Hella","title":"Plant Controller"},{"description":"","duration":"Jul 2003 Apr 2005 1 year 10 months","duration_short":"1 year 10 months","end_date":"Apr 2005","start_date":"Jul 2003","subtitle":"HELLA","title":"Project Controller"},{"description":"","duration":"Jan 2002 Jun 2003 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jun 2003","start_date":"Jan 2002","subtitle":"HELLA","title":"International Accounts Receivables"}],"url":"https://www.linkedin.com/company/hella"},{"company":"Sony Music Entertainment","company_id":"sony-music-entertainment","location":null,"positions":[{"description":"","duration":"Nov 1999 Dec 2001 2 years 2 months","duration_short":"2 years 2 months","end_date":"Dec 2001","start_date":"Nov 1999","subtitle":"Sony Music Entertainment","title":"Financial Statements & Analysis Chief"},{"description":"","duration":"Dec 1998 Oct 1999 11 months","duration_short":"11 months","end_date":"Oct 1999","start_date":"Dec 1998","subtitle":"Sony Music Entertainment","title":"Senior Financial Analyst"}],"url":"https://www.linkedin.com/company/sony-music-entertainment"},{"company":"Arthur Andersen (1885 -> 2002) Official","company_id":"arthur-andersen---2002-official-","location":"Mexico","positions":[{"description":"","duration":"1998 1998 less than a year","duration_short":"less than a year","end_date":"1998","start_date":"1998","subtitle":"Arthur Andersen (1885 -> 2002) Official","title":"Staff"}],"url":"https://www.linkedin.com/company/arthur-andersen---2002-official-"},{"company":"Sunbeam Mexicana","company_id":null,"location":"","positions":[{"description":"","duration":"1997 1998 1 year","duration_short":"1 year","end_date":"1998","start_date":"1997","subtitle":"Sunbeam Mexicana","title":"Analista Financiero"}],"url":""}]', '["Arturo Galindo Breton “Jovani was a great colleague. From him I learned not to leave loose ends and finish my work always with quality. He taught me to take challenges and overcome my weaknesses. It\'s a great leader, a great coach and his management skills are higher than average. I hope someday to work with him again.”","Jessica Oviedo “Es un profesional en todos los sentidos, tiene un buen liderazgo, desarrolla a su personal de manera ética y profesional logrando así el logro de sus metas de lo particular a lo general.”"]']### Assistant: The agent's job is to provide career development coaching and training for varied audiences in the education and corporate arenas. Today, the agent is reaching out to the user because they need to offer their expertise in operational excellence and business improvement for the user's manufacturing company.
### Human: Agent: ['Stephen Hardy', 'Stephen has served and worked for mission-driven organizations on local and global levels for the past 15+ years. He has a passion for networking with mission-driven leaders, businesses, and organizations that are building empowering and transformational strategies and platforms for long term social impact. The thoughts and views presented here are my own and do not represent those of my employer.', 'Strategic Advisor for C-Level Executives and Leaders', 'Gartner', '[{"company":"Gartner","company_id":"gartner","industry":"Information Services","location":null,"positions":[{"description":"","duration":"Sep 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Sep 2021","subtitle":"Gartner","title":"Senior Client Success Manager - Executive Programs, American Large Enterprise Healthcare"},{"description":"","duration":"Oct 2019 Sep 2021 2 years","duration_short":"2 years","end_date":"Sep 2021","start_date":"Oct 2019","subtitle":"Gartner","title":"Client Success Manager - Executive Programs, American Large Enterprise Healthcare & Education"}],"url":"https://www.linkedin.com/company/gartner"},{"company":"Global Effect Ministry","company_id":"global-effect","location":null,"positions":[{"description":"","duration":"2017 2019 2 years","duration_short":"2 years","end_date":"2019","start_date":"2017","subtitle":"Global Effect Ministry","title":"Development Director"},{"description":"","duration":"2017 2019 2 years","duration_short":"2 years","end_date":"2019","start_date":"2017","subtitle":"Global Effect Ministry","title":"Operations Director"}],"url":"https://www.linkedin.com/company/global-effect"},{"company":"Freelance","company_id":null,"location":"","positions":[{"description":"","duration":"2016 2019 3 years","duration_short":"3 years","end_date":"2019","start_date":"2016","subtitle":"Freelance","title":"Communication and Graphic Designer"}],"url":""},{"company":"VeraData Decision Labs","company_id":"veradata","location":"Fort Myers, Florida Area","positions":[{"description":"","duration":"2017 2017 less than a year","duration_short":"less than a year","end_date":"2017","start_date":"2017","subtitle":"VeraData Decision Labs","title":"Account Coordinator - Nonprofit Organizations"}],"url":"https://www.linkedin.com/company/veradata"},{"company":"Christian Life Fellowship","company_id":null,"location":"Cape Coral, Florida","positions":[{"description":"","duration":"2012 2016 4 years","duration_short":"4 years","end_date":"2016","start_date":"2012","subtitle":"Christian Life Fellowship","title":"International Missions Director/Associate Pastor"}],"url":""},{"company":"Apple","company_id":"apple","location":"Estero, Florida, United States","positions":[{"description":"","duration":"2010 2012 2 years","duration_short":"2 years","end_date":"2012","start_date":"2010","subtitle":"Apple","title":"Inventory Control Specialist"}],"url":"https://www.linkedin.com/company/apple"},{"company":"The Ezra Project","company_id":"the-ezra-project","location":"Cape Coral Metropolitan Area","positions":[{"description":"","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"The Ezra Project","title":"Executive Administrative Assistant"}],"url":"https://www.linkedin.com/company/the-ezra-project"},{"company":"Christian Life Fellowship","company_id":null,"location":"Cape Coral Metropolitan Area","positions":[{"description":"","duration":"2006 2008 2 years","duration_short":"2 years","end_date":"2008","start_date":"2006","subtitle":"Christian Life Fellowship","title":"Middle School Program Director"}],"url":""}]', '["Dikran Kassabian, Ed.D. “Stephen is a consummate professional, and a great pleasure to work with. He is knowledgeable and insightful and always detail oriented. Whenever I\'ve been lucky enough to work with Stephen, I\'ve been impressed with his breadth and depth of knowledge, communications, follow-through, and his friendly and easy-going manner. It\'s very clear to me that Stephen will succeed at whatever he sets out to achieve.”","Holly Phillippi “Stephen has been my go-to partner for thought leadership, client strategy, and both personal and professional development. He consistently delivers value to our shared clients in a customized and digestible approach, helping them succeed through continuous improvement. I would hire him for my Personal Board of Directors any day!”"]'] User: ['Cicely Wedgeworth', 'Editor, writer, journalist, and content strategist with experience spanning major media outlets and tech companies.', 'Senior staff editor at The New York Times', 'The New York Times', '[{"company":"The New York Times","company_id":"the-new-york-times","industry":"Newspaper Publishing","location":"Washington, District of Columbia, United States","positions":[{"description":"","duration":"Sep 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Sep 2021","subtitle":"The New York Times","title":"Senior staff editor"}],"url":"https://www.linkedin.com/company/the-new-york-times"},{"company":"realtor.com","company_id":"realtor-com","location":null,"positions":[{"description":"- oversee the day-to-day publication of stories in the News & Insights section, which gets about 10 million page views and 7 million visitors/month- curate content for the N&I homepage and on realtor.com- oversee weekly and monthly newsletters highlighting top stories and videos- assist editorial director in managing team of 7- oversee freelance budget and contracts- plan editorial calendar and run daily budget meetings- line edit breaking news, investigative pieces, and features- project-manage video program","duration":"Sep 2017 Sep 2021 4 years 1 month","duration_short":"4 years 1 month","end_date":"Sep 2021","start_date":"Sep 2017","subtitle":"realtor.com","title":"Managing Editor, News & Insights"},{"description":"Line edited breaking news, investigative pieces, and features; set editorial calendar; wrote general housing-market trend stories and stories based on realtor.com research; edited a weekly column by our chief economist.","duration":"Oct 2015 Sep 2017 2 years","duration_short":"2 years","end_date":"Sep 2017","start_date":"Oct 2015","subtitle":"realtor.com","title":"Deputy Managing Editor, News & Insights"},{"description":"Assigned and edited stories on home improvement, decor, and maintenance.","duration":"Jun 2014 Sep 2015 1 year 4 months","duration_short":"1 year 4 months","end_date":"Sep 2015","start_date":"Jun 2014","subtitle":"realtor.com","title":"Senior Editor, Home Improvement"}],"url":"https://www.linkedin.com/company/realtor-com"},{"company":"ZesterDaily","company_id":"zester-media","location":"","positions":[{"description":"Edited food, wine, and travel stories for Zester Daily, a website dedicated to food and drink around the world. Created photo galleries and wrote SEO headlines. Edited food, wine, and travel stories for Zester Daily, a website dedicated to food and drink around the world. Created photo galleries and wrote SEO headlines.","duration":"Oct 2010 Aug 2015 4 years 11 months","duration_short":"4 years 11 months","end_date":"Aug 2015","start_date":"Oct 2010","subtitle":"ZesterDaily","title":"Articles editor (part-time)"}],"url":"https://www.linkedin.com/company/zester-media"},{"company":"eBay","company_id":"ebay","location":"San Jose","positions":[{"description":"* Produced multimedia stories for the intranet, corporate blog and corporate news site that communicated key business priorities for employees and external audiences* Wrote and edited weekly news stories about interesting initiatives within the company* Coordinated with regional partners to edit their content for worldwide publication* Scripted, shot and edited video interviews highlighting exciting initiatives* Discovered and shared news stories related to our business on social channels","duration":"Mar 2012 May 2014 2 years 3 months","duration_short":"2 years 3 months","end_date":"May 2014","start_date":"Mar 2012","subtitle":"eBay","title":"Editorial Manager, Digital Publications"}],"url":"https://www.linkedin.com/company/ebay"},{"company":"QuinStreet","company_id":"quinstreet","location":"","positions":[{"description":"* Led content strategy for half a dozen education-focused websites for a pioneer in Internet marketing. * Conceptualized stories for syndication and assigned to writers. * Developed catchy infographics and other content for social media sharing. * Led content strategy for half a dozen education-focused websites for a pioneer in Internet marketing. * Conceptualized stories for syndication and assigned to writers. * Developed catchy infographics and other content for social media sharing.","duration":"Feb 2011 Mar 2012 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2012","start_date":"Feb 2011","subtitle":"QuinStreet","title":"Site Editor"}],"url":"https://www.linkedin.com/company/quinstreet"},{"company":"Yahoo!","company_id":"yahoo","location":"","positions":[{"description":"As part of the Yahoo! front page editorial team, I strove to make the Today module exciting, engaging and informative for more than half a billion users. This included packaging stories by writing clever copy and sourcing art; monitoring the mix of content on the front page to make sure it\'s always fresh, balanced and appropriate; and pinch-hitting wherever necessary.- Wrote for the 2010 Year in Review feature, which won a Yahoo! Editorial Award for Special Feature. One of my contributions, on immigration, received an honorable mention in the News category.","duration":"Dec 2008 Feb 2011 2 years 3 months","duration_short":"2 years 3 months","end_date":"Feb 2011","start_date":"Dec 2008","subtitle":"Yahoo!","title":"Sr. Editorial Manager"}],"url":"https://www.linkedin.com/company/yahoo"},{"company":"CBS Interactive","company_id":"cbs-interactive","location":"","positions":[{"description":"Sifted through restaurant and other food-related tips posted on Chowhound.com, the popular community of food-lovers, with an eye for the savviest inside information. Wrote a weekly newsletter for the San Francisco Bay Area (and previously for Los Angeles) based on those posts, summing up the best of the board for a “Chowhound express” experience. Sifted through restaurant and other food-related tips posted on Chowhound.com, the popular community of food-lovers, with an eye for the savviest inside information. Wrote a weekly newsletter for the San Francisco Bay Area (and previously for Los Angeles) based on those posts, summing up the best of the board for a “Chowhound express” experience.","duration":"Jan 2005 Feb 2011 6 years 2 months","duration_short":"6 years 2 months","end_date":"Feb 2011","start_date":"Jan 2005","subtitle":"CBS Interactive","title":"Editor, Chowhound Digest at Chow.com (part-time)"}],"url":"https://www.linkedin.com/company/cbs-interactive"},{"company":"Los Angeles Times","company_id":"los-angeles-times","location":"","positions":[{"description":"Five years on the foreign desk, two years in features (Food, Health, Home, Travel, Image). Edited stories for style and content; wrote display copy, web headlines and text for web photo galleries. Coordinated with graphics, photo and layout editors for the smartest presentation. Major projects included editing a Pulitzer-winning article, a multi-part package on life inside North Korea, and a special section for the Pope’s death. Honored as Copy Editor of the Month in May 2007. Contributed stories to Food and Travel sections.","duration":"Jun 2000 Mar 2008 7 years 10 months","duration_short":"7 years 10 months","end_date":"Mar 2008","start_date":"Jun 2000","subtitle":"Los Angeles Times","title":"Copy editor"}],"url":"https://www.linkedin.com/company/los-angeles-times"}]', '["Sue Rosenstock “Cicely is a top-notch writer and superb editor with a knack for creative storytelling. During her tenure at eBay Inc., Cicely built out our international presence and developed content around key corporate themes, including recruiting efforts, social media initiatives and company purpose. She is extremely adept at finding just the right angle to capture audience attention and makes expert use of multimedia -- including photography and video-based storytelling -- successfully improving user engagement across global digital and social channels. Cicely also helped manage the editorial calendar and was a key contributor to the development of our editorial style guide, driving consistent tone/messaging across all channels. Her considerable project management and collaboration skills were vital to the success of our team. On a personal note, Cicely is an absolutely joy to work with -- always eager to pitch in and effortlessly poised in the face of last-minute deadlines and changes in direction. She also has an insatiable desire to learn and expand her skill set, which helped us create innovative, best-in-class content. I am delighted to recommend Cicely without reservation.”","Joshua Anish “Cicely is a strong steward of the English language. In an environment that placed a premium on SEO, she stuck out as an advocate and purveyor of high-quality content. She\'s also extremely professional, efficient and constructive -- a general pleasure to work with.”"]']### Assistant: The agent's job is to provide strategic advice for C-Level Executives and Leaders, and today the user is reaching out to the agent because they need assistance in developing empowering and transformational strategies for their organization's long term social impact.
### Human: Agent: ['Shawn-Michelle Surber', "Shawn-Michelle has lived in Middle Tennessee for 30 years and has resided in multiple areas including Franklin, Brentwood, Belmont, West End, East Nashville, West and South Nashville and Kingston Springs. She knows and loves her community and is excited to be involved in the real estate market as a licensed Realtor with Zeitlin Sotheby’s International Realty. A Belmont University alumna, she is also accomplished as a journalist, children's book and young adult author/illustrator and is passionate about giving back and advocating for children and animals. She loves her rescue dogs and exploring all of the amazing restaurants, live music venues, art exhibits, beautiful trails and parks in Tennessee with her fiancé. With a breadth of knowledge and career experience in sales, marketing, digital presence and real estate management, she is an expert relationship builder with a fine-tuned skill set and ability to relate well to diverse clients. Shawn-Michelle is personable, ethical, one you want as a trusted friend and on your team.", 'Licensed REALTOR at Zeitlin Sotheby’s International Real Estate, marketing professional and writer/author.', "Zeitlin Sotheby's International Realty", '[{"company":"Zeitlin Sotheby\'s International Realty","company_id":"zeitlinsir","industry":"Real Estate","location":"","positions":[{"description":"","duration":"Nov 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Nov 2021","subtitle":"Zeitlin Sotheby\'s International Realty","title":"Realtor"}],"url":"https://www.linkedin.com/company/zeitlinsir"},{"company":"Progress Residential®","company_id":"progress-residential","location":"National","positions":[{"description":"","duration":"Jan 2019 Jun 2021 2 years 6 months","duration_short":"2 years 6 months","end_date":"Jun 2021","start_date":"Jan 2019","subtitle":"Progress Residential®","title":"National Leasing Consultant"}],"url":"https://www.linkedin.com/company/progress-residential"},{"company":"Lillie Belle’s Events & Lodging","company_id":"lillie-belle%E2%80%99s-wedding-and-event-venue","location":"","positions":[{"description":"","duration":"Feb 2016 Dec 2019 3 years 11 months","duration_short":"3 years 11 months","end_date":"Dec 2019","start_date":"Feb 2016","subtitle":"Lillie Belle’s Events & Lodging","title":"Venue & VP of Sales, Marketing Manager"}],"url":"https://www.linkedin.com/company/lillie-belle%E2%80%99s-wedding-and-event-venue"},{"company":"DexYP","company_id":"dexyp","location":"","positions":[{"description":"","duration":"Nov 2016 Dec 2017 1 year 2 months","duration_short":"1 year 2 months","end_date":"Dec 2017","start_date":"Nov 2016","subtitle":"DexYP","title":"Business Advisor, Software and Digital Media Sales"}],"url":"https://www.linkedin.com/company/dexyp"},{"company":"hibu","company_id":"hibu","location":"Nashville, Tennessee, United States","positions":[{"description":"","duration":"2015 2016 1 year","duration_short":"1 year","end_date":"2016","start_date":"2015","subtitle":"hibu","title":"Outside Sales Executive"}],"url":"https://www.linkedin.com/company/hibu"},{"company":"LivingSocial","company_id":"livingsocial","location":"Nashville, TN","positions":[{"description":"","duration":"Jan 2010 Jan 2014 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 2014","start_date":"Jan 2010","subtitle":"LivingSocial","title":"Content Writer, Head Media Consultant"}],"url":"https://www.linkedin.com/company/livingsocial"},{"company":"Citysearch.com","company_id":"citysearch.com","location":"Nationwide","positions":[{"description":"","duration":"2005 2010 5 years","duration_short":"5 years","end_date":"2010","start_date":"2005","subtitle":"Citysearch.com","title":"Writer/Campaign, Content Creation/Senior National Sales & Marketing Executive"}],"url":"https://www.linkedin.com/company/citysearch.com"},{"company":"Gannett","company_id":"gannett","location":"Nashville, TN","positions":[{"description":"","duration":"2001 2004 3 years","duration_short":"3 years","end_date":"2004","start_date":"2001","subtitle":"Gannett","title":"Writer/New Business Development Lead/Sr. Outside Sales"}],"url":"https://www.linkedin.com/company/gannett"}]', '["Thomas Bianco “Shawn is an effective sales person that goes the extra mile to make sure the job is done correctly and her customers are happy. An absolute pleasure to work with! ”","Steve T. “I had the privilege to learn from and work with Shawn Michelle and enjoyed our work relationship. Consummate professional, easy to get a long with and a super sales women. ”"]'] User: ['Erika Bishop', 'Selling fine kitchenware and skads of foodie finds in southern Oregon since 1992.', 'Shop Owner at The Pot Rack', 'The Pot Rack', '[{"company":"The Pot Rack","company_id":null,"location":"United States","positions":[{"description":"Fine kitchenware store in historic Jacksonville, OR Fine kitchenware store in historic Jacksonville, OR","duration":"Sep 2020 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"Sep 2020","subtitle":"The Pot Rack","title":"Shop Owner"}],"url":""},{"company":"Erika Bishop Marketing","company_id":null,"location":"","positions":[{"description":"Marketing consulting. Marketing consulting.","duration":"Jan 2008 Sep 2020 12 years 9 months","duration_short":"12 years 9 months","end_date":"Sep 2020","start_date":"Jan 2008","subtitle":"Erika Bishop Marketing","title":"Owner"}],"url":""},{"company":"Adept Networks, Club Northwest, Bob Drake Reproductions, Playcraft Systems, and Coast Truck Centers","company_id":null,"location":"Rogue Valley, Oregon","positions":[{"description":"Launched marketing departments in the Rogue Valley for Health/Wellness, manufacturing, B2B and retail companies. Launched marketing departments in the Rogue Valley for Health/Wellness, manufacturing, B2B and retail companies.","duration":"Jan 2014 Aug 2020 6 years 8 months","duration_short":"6 years 8 months","end_date":"Aug 2020","start_date":"Jan 2014","subtitle":"Adept Networks, Club Northwest, Bob Drake Reproductions, Playcraft Systems, and Coast Truck Centers","title":"Marketing Director"}],"url":""},{"company":"Pilot Rock Productions","company_id":null,"location":"Medford, Oregon Area","positions":[{"description":"GM for a HD production company GM for a HD production company","duration":"Apr 2007 Aug 2008 1 year 5 months","duration_short":"1 year 5 months","end_date":"Aug 2008","start_date":"Apr 2007","subtitle":"Pilot Rock Productions","title":"General Manager"}],"url":""},{"company":"Southern Oregon University","company_id":"southern-oregon-university","location":"Ashland, OR","positions":[{"description":"","duration":"2005 2007 2 years","duration_short":"2 years","end_date":"2007","start_date":"2005","subtitle":"Southern Oregon University","title":"Adjunct Professor- Broadcast Journalism"}],"url":"https://www.linkedin.com/company/southern-oregon-university"},{"company":"Mail Tribune- Joy Magazine","company_id":null,"location":"Medford, Oregon Area","positions":[{"description":"Creator and Editor of magazine geared toward women. Joy was distributed for more than 12 years throughout southern Oregon and northern California. Creator and Editor of magazine geared toward women. Joy was distributed for more than 12 years throughout southern Oregon and northern California.","duration":"2003 2005 2 years","duration_short":"2 years","end_date":"2005","start_date":"2003","subtitle":"Mail Tribune- Joy Magazine","title":"Editor"}],"url":""},{"company":"Food Network","company_id":null,"location":"New York, NY","positions":[{"description":"Network pioneer. Developed and produced thousands of hours of food television. Network pioneer. Developed and produced thousands of hours of food television.","duration":"1995 Apr 2002 7 years","duration_short":"7 years","end_date":"Apr 2002","start_date":"1995","subtitle":"Food Network","title":"Executive Producer"}],"url":""},{"company":"Our Home- Lifetime Television","company_id":null,"location":"New York, NY","positions":[{"description":"Create and produce daily home show for Lifetime/ABC Television Create and produce daily home show for Lifetime/ABC Television","duration":"1993 Sep 1994 1 year","duration_short":"1 year","end_date":"Sep 1994","start_date":"1993","subtitle":"Our Home- Lifetime Television","title":"Executive Producer"}],"url":""},{"company":"CBS This Morning, Sally Jesse Raphael, Joan Rivers","company_id":null,"location":"New York, NY","positions":[{"description":"Talk show Producer- Live and studio Talk show Producer- Live and studio","duration":"1989 1993 4 years","duration_short":"4 years","end_date":"1993","start_date":"1989","subtitle":"CBS This Morning, Sally Jesse Raphael, Joan Rivers","title":"Producer"}],"url":""}]', '["Beth Carey “Erika was my Executive Producer for several years at the Food Network. She was one of my first bosses in television and taught me so much about guest booking as well as field and studio production. As a talk show veteran, she really understood what the audience wanted and what it took to put together a quality show. Erika took pride in executing a great product and expected nothing but the best from her staff. She was a great mentor who valued dedication and hard work while fostering a supportive, team environment. ”","Linda Bowman “It is my pleasure to recommend Erika Bishop as a true media professional with a long list of strengths in her arsenal. I first met Erika at the Medford Mail Tribune where she was tasked with the re-creation of a failing regional magazine. After creating JOY Magazine, Erika served as its editor, while I acted as associate editor. Our monthly meetings, when we brainstormed seasonal themes, developed story ideas, and planned photo shoots were some of the most creative and collaborative meetings of my professional career. During the two years we worked together on JOY Magazine, I watched Erika deftly manage and advise over 50 freelance writer--no easy task. She\'s a big thinker, a true visionary, who has the ability to guide and inspire associates, while also giving them room to grow. Thanks to Erika\'s vision and dedication, JOY Magazine went on to enjoy a 12-year publishing run in the Rogue Valley. Any organization or business would be lucky, indeed, to have Erika Bishop on board. She\'s the real deal. ”","Fiona Willis “I have had the privilege of working with Erika Bishop on several projects--she has been my mentor since I entered the television industry 25+ years ago. Aside from her skill in television and video that speaks for itself, it\'s Erika\'s leadership, project management, high-level thinking and creativity that make her stand out. She has a remarkable ability to look at things in a new way, in a way that others don\'t see, in a way that speaks directly to her audience. So much more than teaching me the skills I needed to be a producer, Erika taught me how to be a good manager--a manager that others would want to exemplify. An organization with Erika on its team, is an organization that is much stronger because of her. ”","LinkedIn User “It is with great pleasure that I recommend Erika Bishop as an undeniable asset for any corporation looking to increase brand awareness and grow professional public relations. I hired Erika as a press consultant for the start up of Donatefruit.com. It was a big task considering the company was unknown and the competition in the fruit gifting world is solid. Erika dug in and made well placed contact within her network of colleagues which ultimately resulted in appearances on two national TV shows (she represented us on camera), press in 3 national magazines, and community support and enthusiasm for the brand as well. Not bad for a startup! The first thing you notice when you meet Erika is her confidence and enthusiasm for her work. Erika has big credentials as a former NYC executive for Food Network and other national productions. As expected, her business savvy is evident. Still, she has a great ability to inspire and lead her team in a collaborative way which makes for a very enjoyable work environment. Without hesitation I happily endorse Erika Bishop.”","Mark Wisnovsky “I have worked with Erika for several years on video productions, joint marketing of wineries and various promotion and marketing projects. She is hard working, very intelligent and knows about marketing. I highly recommend her.”","Marlaine Selip “I had the pleasure of working with Erika on multiple project. I was her supervisor at The Joan Rivers show. Erika was a solid, creative producer who always delivered. She was a great leader to her team. She was a guest on another program that I produced in Chicago she was representing a food brand and did a terrific job in front of the camera. Because she\'s such a talented producer she understands what guests and products and brands need to do to get their message to the audience in an entertaining fashion. I would be delighted to work with her again. She\'s an asset to any organization lucky enough to have her on their staff. ”","Jeremy Holmes “What can\'t I recommend about Erika Bishop? She is a dream to work with and always brings a fresh perspective and a can-do attitude when working on a project. We have worked together for various clients (artisan food as well as corporate) for at least eight years - and during that time I have never been let down by her enthusiasm, energy and talent. Her knowledge of food & photo prep as made her incredibly valuable for my artisan food clients, from Rogue Creamery to Gary West and beyond. She also has a keen understanding of different media and how to best target a particular demographic through the use of photography. Her ability to create recipes for clients is also extremely helpful, having just commissioned her to provide recipes for NuCulture Foods to the delight of all involved. I have no trouble giving Erika my highest recommendation, no matter what your project, Erika will bring her ample experience to bear on it and make it much better than you could imagine. ”"]']### Assistant: The agent's job is to sell real estate properties. Today, the user is reaching out to the agent because they are interested in purchasing a commercial property for their fine kitchenware store in southern Oregon.
### Human: Agent: ['Anni M. Finkler', 'Licensed Realtor; Licensed Builder/Contractor, State of Michigan Specializing in Landlord/Tenant Commercial or Residential Representation; Business Transactions & Start-Ups; Office/Restaurant/Retail/Industrial; Residential/Multi-Family; Western Michigan; State of Michigan; Midwest United States', 'Professional Realtor. Commercial. Business. Residential. Leasing.', 'CTA', '[{"company":"CTA","company_id":null,"location":"Greater Grand Rapids, Michigan Area","positions":[{"description":"","duration":"Dec 2018 - Present 3 years 5 months","duration_short":"3 years 5 months","end_date":"Present","start_date":"Dec 2018","subtitle":"CTA","title":"Certified Tourism Ambassador"}],"url":""},{"company":"Midwest Properties of Michigan LLC","company_id":"midwest-properties-of-michigan-llc","location":"Belmont, Michigan","positions":[{"description":"Commercial. Residential. Business.Leases. Buying. Selling. Commercial. Residential. Business.Leases. Buying. Selling.","duration":"Jan 2012 - Present 10 years 4 months","duration_short":"10 years 4 months","end_date":"Present","start_date":"Jan 2012","subtitle":"Midwest Properties of Michigan LLC","title":"Licensed Realtor."}],"url":"https://www.linkedin.com/company/midwest-properties-of-michigan-llc"},{"company":"Leonard at Logan House Bed & Breakfast","company_id":"leonard-at-logan-house-bed-&-breakfast","location":"Heritage Hill, Grand Rapids, Michigan","positions":[{"description":"Leonard at Logan House B&B is an historical Bed & Breakfast located within 5 minutes of downtown Grand Rapids, Michigan. The neighborhood that surrounds the Leonard at Logan House is known as Heritage Hill -- one of the most established historical neighborhoods in the country.Ann is one of the Innkeepers at this Bed & Breakfast. Leonard at Logan House B&B is an historical Bed & Breakfast located within 5 minutes of downtown Grand Rapids, Michigan. The neighborhood that surrounds the Leonard at Logan House is known as Heritage Hill -- one of the most established historical neighborhoods in the country.Ann is one of the Innkeepers at this Bed & Breakfast.","duration":"Jan 2010 - Present 12 years 4 months","duration_short":"12 years 4 months","end_date":"Present","start_date":"Jan 2010","subtitle":"Leonard at Logan House Bed & Breakfast","title":"Innkeeper"}],"url":"https://www.linkedin.com/company/leonard-at-logan-house-bed-&-breakfast"},{"company":"Team Restoration inc","company_id":null,"location":"","positions":[{"description":"Insurance Restoration & Repair Contractor specializing in fire, water, windstorm, and catastrophe damage repair & full service remodeling in Western Michigan. Insurance Restoration & Repair Contractor specializing in fire, water, windstorm, and catastrophe damage repair & full service remodeling in Western Michigan.","duration":"Jan 2004 Jan 2017 13 years 1 month","duration_short":"13 years 1 month","end_date":"Jan 2017","start_date":"Jan 2004","subtitle":"Team Restoration inc","title":"Marketing / Sales / Co-Founder"}],"url":""},{"company":"Rental Property Owners Association","company_id":"rental-property-owners-association","location":null,"positions":[{"description":"Volunteer Board Member;Volunteer Committee MemberAdvocate for rental property owners and landlords in the West Michigan area.Encourager of property ownership and property rights.President April 2013-March 2014","duration":"Apr 2008 Mar 2015 7 years","duration_short":"7 years","end_date":"Mar 2015","start_date":"Apr 2008","subtitle":"Rental Property Owners Association","title":"Board Member"},{"description":"","duration":"2008 2011 3 years","duration_short":"3 years","end_date":"2011","start_date":"2008","subtitle":"Rental Property Owners Association","title":"Board Member"}],"url":"https://www.linkedin.com/company/rental-property-owners-association"},{"company":"Five Star Real Estate","company_id":"five-star-real-estate","location":"","positions":[{"description":"Commercial & Investment Real EstateHistorical Property Specialist Commercial & Investment Real EstateHistorical Property Specialist","duration":"Feb 2009 Dec 2011 2 years 11 months","duration_short":"2 years 11 months","end_date":"Dec 2011","start_date":"Feb 2009","subtitle":"Five Star Real Estate","title":"Commercial Realtor / Leasing Agent"}],"url":"https://www.linkedin.com/company/five-star-real-estate"},{"company":"RE/MAX Sunquest","company_id":null,"location":"Greater Grand Rapids, Michigan Area","positions":[{"description":"Commercial Brokerage & Landlord/Tenant Transactions;Property Management;Historical & Unusual Properties Commercial Brokerage & Landlord/Tenant Transactions;Property Management;Historical & Unusual Properties","duration":"Jan 2004 Feb 2009 5 years 2 months","duration_short":"5 years 2 months","end_date":"Feb 2009","start_date":"Jan 2004","subtitle":"RE/MAX Sunquest","title":"Sales Associate"}],"url":""},{"company":"Five Star Real Estate","company_id":"five-star-real-estate","location":"","positions":[{"description":"Real estate sales -- a great company! Real estate sales -- a great company!","duration":"Jan 2001 Dec 2001 1 year","duration_short":"1 year","end_date":"Dec 2001","start_date":"Jan 2001","subtitle":"Five Star Real Estate","title":"Sales Associate"}],"url":"https://www.linkedin.com/company/five-star-real-estate"},{"company":"Grand Rapids Building Repair","company_id":"grand-rapids-building-repair","location":"Greater Grand Rapids, Michigan Area","positions":[{"description":"","duration":"Feb 1987 Nov 1998 11 years 10 months","duration_short":"11 years 10 months","end_date":"Nov 1998","start_date":"Feb 1987","subtitle":"Grand Rapids Building Repair","title":"President/Manager/Owner"}],"url":"https://www.linkedin.com/company/grand-rapids-building-repair"},{"company":"AlloyTek","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 1984 Mar 1987 3 years","duration_short":"3 years","end_date":"Mar 1987","start_date":"Apr 1984","subtitle":"AlloyTek","title":"Executive Secretary"}],"url":""}]', '["Vipin Gupta “Ann served as our property manager in Grand Rapids, helping with rental and then sale of our house, over more than 12 years. Ann is a go getter, and a thorough professional. She took care of all the maintenance issues, and was adept at dealing with all types of tenants. We recommend her unconditionally.”","Maureen MacDonald “I’ve had the pleasure to work with Ann in recent years, both in purchasing property and also regarding the sale of properties we’ve owned. In each project she has shown herself to be an expert in the real estate industry. Her well rounded and informed guidance and creativity was invaluable in our decision making and in negotiating what would have otherwise been difficult to navigate transactions. Every time our business was completed smoothly and profitably for us. It’s easy to see Ann enjoys her trade and is both knowledgeable and gifted in so many different aspects of her field. A perfect fusion in such a vast industry. ”"]'] User: ['Joseph E. Moorman', 'We are a design build company that builds, remodels and furnishes commercial properties throughout the Midwest. Our customers are businesses that are frustrated with the design, size or brand of their building. They may also have be concerned that their current location is costing them money.', 'Sales Manager & VP of Business Development at TurnKey Associates LC', 'TurnKey Associates LC', '[{"company":"TurnKey Associates LC","company_id":null,"location":"Waterloo, IA","positions":[{"description":"Generate new business for design, build, lease firm that focuses on the financial industry,commercial and commercial land development Generate new business for design, build, lease firm that focuses on the financial industry,commercial and commercial land development","duration":"Aug 2012 - Present 9 years 7 months","duration_short":"9 years 7 months","end_date":"Present","start_date":"Aug 2012","subtitle":"TurnKey Associates LC","title":"Business Development"}],"url":""},{"company":"Guaranty Realty","company_id":null,"location":"CedarRapids, IA","positions":[{"description":"Responsible for day-to-day facility management as well as supervise all construction projects and leasing of bank-owned property. Responsible for day-to-day facility management as well as supervise all construction projects and leasing of bank-owned property.","duration":"Aug 1997 Aug 2012 15 years 1 month","duration_short":"15 years 1 month","end_date":"Aug 2012","start_date":"Aug 1997","subtitle":"Guaranty Realty","title":"EVP, Board of Directors"}],"url":""},{"company":"Magna Bank - Monticello","company_id":null,"location":"Monticello, IA","positions":[{"description":"Responsible for the growth and development of commercial business in the Iowa City, Cedar Rapids, and Monticello areas. Also was tasked with the development and maintenance of the sales organization. Personal portfolio was $15 million. Responsible for the growth and development of commercial business in the Iowa City, Cedar Rapids, and Monticello areas. Also was tasked with the development and maintenance of the sales organization. Personal portfolio was $15 million.","duration":"Jun 1995 Jul 1997 2 years 2 months","duration_short":"2 years 2 months","end_date":"Jul 1997","start_date":"Jun 1995","subtitle":"Magna Bank - Monticello","title":"Vice President - Sr. Commercial Lender"}],"url":""}]', '["David Brost Jr. “I have collaborated with Joe on several building projects over the years, from the initial ideas, through the design and construction process. Joe has a unique ability to understand every step of the process, while at the same time seeing clearly, the overall big picture. He has started and completed numerous successful building projects. Joe has excellent communications skills required to work with various people, from the building owner, design consultants, and various contractors, that are involved in a construction project. I highly recommend working with Joe Moorman.”","Russell Allen “I have worked with Joe on several building remodeling projects. Joe is very goal oriented and a good man to work with. He lets you know what\'s expected and when he wants it done. He\'s very good at visualizing what the project will look like and able to understand mechanical and electrical considerations as well as other aspects for the remodeling projects we\'ve worked on together.”"]']### Assistant: The agent's job is to generate new business for a design, build, and lease firm, while the user is reaching out to the agent because they need assistance with remodeling and furnishing their commercial property.
### Human: Agent: ['Shrikant Soni', 'A dynamic professional with rich experience in software development. Expertise in end-to-end development of software products from requirement analysis to system study, Development and Testing. Demonstrated abilities in analyzing in information system needs, evaluating end-user requirements, customs designing solution, troubleshooting for complex information systems management.Deft at carrying out risk analysis, impact analysis, project reviews and documentation. Strong problem solving and technical skills coupled with confident decision making for enabling effective solutions leading to high customer satisfaction as well as low operational costs.Having extensive programming experience with skills in analysis, design, development, testing and deploying various software applications.Hands on experience in large dataset integration of structured and unstructured data, Data acquisition, Data validation. Extensively worked in Informatica, Teradata Sql/utilities, Python & other languages and/or Tools.Currently working on Google Cloud platform. Experience with Hadoop MapReduce, HDFS and Hadoop Ecosystems (Pig, Hive, Spark, Kafka, HBase, Sqoop, Flume)Developed applications using Spark SQL, Dataframes, RDDs and Datasets.', 'Sr Software Engineer', "Kohl's", '[{"company":"Kohl\'s","company_id":"kohls-department-stores","industry":"Retail","location":"Menomonee Falls, Wisconsin","positions":[{"description":"","duration":"May 2018 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"May 2018","subtitle":"Kohl\'s","title":"Data Engineer : Senior Software Engineer"}],"url":"https://www.linkedin.com/company/kohls-department-stores"},{"company":"Accenture","company_id":"accenture","location":"Greater Milwaukee Area","positions":[{"description":"","duration":"Nov 2012 May 2018 5 years 7 months","duration_short":"5 years 7 months","end_date":"May 2018","start_date":"Nov 2012","subtitle":"Accenture","title":"Application Development Specialist"}],"url":"https://www.linkedin.com/company/accenture"},{"company":"Tata Consultancy Services","company_id":"tata-consultancy-services","location":"Mumbai Area, India","positions":[{"description":"","duration":"Jan 2011 Sep 2012 1 year 9 months","duration_short":"1 year 9 months","end_date":"Sep 2012","start_date":"Jan 2011","subtitle":"Tata Consultancy Services","title":"Systems Engineer"}],"url":"https://www.linkedin.com/company/tata-consultancy-services"}]', '["Mohit Patel “It was Shrikant\'s thought process and motivation as a leader that inspired the team to deliver the server upgrade project in an exceptional manner. I really enjoyed working under him. His expertise with Unix and ETL development helped cover any slip-ups which would have impacted delivery.”","Pankaj Mishra “Shrikant, has a great work ethic and produces consistent and effective results. He worked with our team for a little over a year and has a \'can-do\' attitude about the toughest challenges we could give him. He was also practical and clear on all his commitments.Very cool and down to earth person. Work centric and hard working. Everybody who works with him enjoys doing so. Sharp in problem grasping and solving it accurately. Always helpful to solve the problems of others without the need you are directly working with or not. A must in the good friend\'s list. I wish him all the best for his future”"]'] User: ['Robert Brohl, QSSP', 'Experienced Manager with a demonstrated history of working sales and distribution management. Skilled in negotiation, sales, team building and management.', 'Regional Sales Manager, Dräger, Chicago', 'Draeger', '[{"company":"Draeger","company_id":null,"location":"Chicago","positions":[{"description":"","duration":"Jan 2022 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jan 2022","subtitle":"Draeger","title":"Regional Sales Manager"}],"url":""},{"company":"Continental Western Corporation","company_id":"continental-western-corporation","location":"Chicago, Illinois, United States","positions":[{"description":"","duration":"Oct 2020 Jan 2022 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jan 2022","start_date":"Oct 2020","subtitle":"Continental Western Corporation","title":"Branch Manager"}],"url":"https://www.linkedin.com/company/continental-western-corporation"},{"company":"Wearwell, LLC","company_id":"wearwell","location":"Greater Chicago Area","positions":[{"description":"","duration":"Oct 2018 Jul 2020 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jul 2020","start_date":"Oct 2018","subtitle":"Wearwell, LLC","title":"Great Lakes Regional Manager"}],"url":"https://www.linkedin.com/company/wearwell"},{"company":"Radians","company_id":null,"location":"Chicago IL","positions":[{"description":"My responsibilities include… My responsibilities include…","duration":"Feb 2014 Sep 2018 4 years 8 months","duration_short":"4 years 8 months","end_date":"Sep 2018","start_date":"Feb 2014","subtitle":"Radians","title":"Central Region Manager"}],"url":""},{"company":"HexArmor","company_id":"hexarmor","location":"Chicago IL","positions":[{"description":"My responsibilities include… My responsibilities include…","duration":"Feb 2012 Feb 2014 2 years 1 month","duration_short":"2 years 1 month","end_date":"Feb 2014","start_date":"Feb 2012","subtitle":"HexArmor","title":"Regional Sales Manager"}],"url":"https://www.linkedin.com/company/hexarmor"},{"company":"G4S","company_id":"g4s","location":"Chicago","positions":[{"description":"G4S is the world’s leading security solutions organization, helping to ensure the safety and welfare of millions of people worldwide, A global organization, we secure airports and embassies, protect cash and valuables for banks and retailers, safeguard some of the most exciting events in the global sporting and entertainment calendar, and are a trusted partner to governments worldwide, keeping personnel and some of the world’s most important buildings safe and secure. G4S is the world’s leading security solutions organization, helping to ensure the safety and welfare of millions of people worldwide, A global organization, we secure airports and embassies, protect cash and valuables for banks and retailers, safeguard some of the most exciting events in the global sporting and entertainment calendar, and are a trusted partner to governments worldwide, keeping personnel and some of the world’s most important buildings safe and secure.","duration":"Aug 2010 Feb 2012 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2012","start_date":"Aug 2010","subtitle":"G4S","title":"Manager, Business Development"}],"url":"https://www.linkedin.com/company/g4s"},{"company":"Wells Lamont Industry Group","company_id":null,"location":"","positions":[{"description":"","duration":"2006 2009 3 years","duration_short":"3 years","end_date":"2009","start_date":"2006","subtitle":"Wells Lamont Industry Group","title":"Regional Business Manager"}],"url":""},{"company":"FilMop USA","company_id":null,"location":"","positions":[{"description":"• Managed largest territory for the company growing sales from $200,000 to just over $1M.• Created and developed new territory by interviewing and hiring manufacturing representatives to promote the line in the Mid-West and training them on “mind share” programs, SPIN selling techniques, end-user sales calls and product development.• Focus on utilizing metering chemical systems for schools, hospitals and municipalities• Performed extensive new product review and training seminars to introduce the line of products to customers.","duration":"2004 2006 2 years","duration_short":"2 years","end_date":"2006","start_date":"2004","subtitle":"FilMop USA","title":"Regional Business Manager"}],"url":""},{"company":"Tacony Corporation: Powr-Flite/CFR Division","company_id":null,"location":"","positions":[{"description":"","duration":"1995 2004 9 years","duration_short":"9 years","end_date":"2004","start_date":"1995","subtitle":"Tacony Corporation: Powr-Flite/CFR Division","title":"Regional Business Manager"}],"url":""},{"company":"CBS Radio Detroit","company_id":null,"location":"Detroit MI","positions":[{"description":"Called on local businesses to develop advertising opportunities for FM radio station Called on local businesses to develop advertising opportunities for FM radio station","duration":"1994 1995 1 year","duration_short":"1 year","end_date":"1995","start_date":"1994","subtitle":"CBS Radio Detroit","title":"Executive Sales Associate"}],"url":""},{"company":"Industrial Cleaning Supply","company_id":null,"location":"","positions":[{"description":"","duration":"1991 1994 3 years","duration_short":"3 years","end_date":"1994","start_date":"1991","subtitle":"Industrial Cleaning Supply","title":"Sales Representative"}],"url":""}]', '["Brik F. Pardo “This is a recommendation for Robert . I have had the pleasure to work with Robert in my career and found him to be very professional. But most importantly he knew his product better than anyone and his use of knowledge set him a part from all of the the product representatives. When you coupled this with his terrific social skills and great personality he was a very fierce competitor. If you have to compete against Robert good luck as you better be prepared.”","John Henry “Robert was responsible for approximately $1.5M in distribution sales for our commercial floor care division. While under Robert\'s direction he took ownership, and grew his portfolio, as well as maintained incredible relationships with his customers. He was certainly one of the best presenters of our products, if not, the very best at his craft! Robert is a perfect fit for any sales organization in need of a great communicator and can close business. I will highly recommend Robert Brohl.”"]']### Assistant: The agent's job is to manage sales and distribution, and today, the agent is reaching out to the user from Dräger to discuss potential collaboration opportunities in the field of negotiation and team building.
### Human: Agent: ['Victoria Malolina', "Accountant focused on Finance Forecasting, Analysis; enforcing Accounts Payable, Accounts Receivable, month-end/year-end policies and procedures; bank reconciliations; supports day-to-day financial operations; leads other projects as required to maintain proper company's financials. Over fifteen years of Quickbooks experience. Quickbooks Certified ProAdvisor Experience Member of National Association of Certified Public Bookkeepers (NACPB) Specialties: • IP Legal Services • E-commerce • Individual and Family Services • Construction • Non-Profit • Education Management", 'Senior Corporate Financial Analyst at Glyde Corporation', 'Glyde Corporation', '[{"company":"Glyde Corporation","company_id":"glyde-corporation","industry":"Internet Publishing","location":"Palo Alto","positions":[{"description":"","duration":"Dec 2011 - Present 10 years 1 month","duration_short":"10 years 1 month","end_date":"Present","start_date":"Dec 2011","subtitle":"Glyde Corporation","title":"Senior Corporate Financial Analyst"}],"url":"https://www.linkedin.com/company/glyde-corporation"},{"company":"Robert Half International Finance and Accounting","company_id":"robert-half-international","location":"Palo Alto, CA","positions":[{"description":"","duration":"Dec 2011 Nov 2016 5 years","duration_short":"5 years","end_date":"Nov 2016","start_date":"Dec 2011","subtitle":"Robert Half International Finance and Accounting","title":"Staff Accountant"}],"url":"https://www.linkedin.com/company/robert-half-international"},{"company":"Intuit Community","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 2012 Jun 2014 2 years","duration_short":"2 years","end_date":"Jun 2014","start_date":"Jul 2012","subtitle":"Intuit Community","title":"Quickbooks 2011, 2012, 2013 Certified ProAdvisor. License No. 914764091183403"}],"url":""},{"company":"IPxLaw Group LLP","company_id":"ipxlaw-group-llp","location":"San Jose","positions":[{"description":"","duration":"Mar 2009 Feb 2014 5 years","duration_short":"5 years","end_date":"Feb 2014","start_date":"Mar 2009","subtitle":"IPxLaw Group LLP","title":"Staff Accountant"}],"url":"https://www.linkedin.com/company/ipxlaw-group-llp"},{"company":"Blossom Birth","company_id":null,"location":"Palo Alto","positions":[{"description":"","duration":"Oct 2006 Mar 2012 5 years 6 months","duration_short":"5 years 6 months","end_date":"Mar 2012","start_date":"Oct 2006","subtitle":"Blossom Birth","title":"Finance Associate"}],"url":""},{"company":"Hoge Fenton Jones & Appel","company_id":"hoge-fenton-jones-&-appel","location":"San Jose","positions":[{"description":"Assisted the firm in the legal representation of a client in connection with the resolution of IRS tax audit, including, but not limited to, gathering and analyzing financial information for responses to IRS inquiries. Assisted the firm in the legal representation of a client in connection with the resolution of IRS tax audit, including, but not limited to, gathering and analyzing financial information for responses to IRS inquiries.","duration":"Jul 2011 Jan 2012 7 months","duration_short":"7 months","end_date":"Jan 2012","start_date":"Jul 2011","subtitle":"Hoge Fenton Jones & Appel","title":"Finance Associate"}],"url":"https://www.linkedin.com/company/hoge-fenton-jones-&-appel"}]', '["Claude \\"Cash\\" Hamrick “Victoria has been employed as a Bookkeeper for the IPXLAW Group since 2009, managing our partnership accounts and assisting our CPA in year-end close and tax return preparation, as well as dealing with billing questions from our vendors. She is well organized, reliable and computer literate. She works independently and is able to follow through to ensure that her work is complete. We have found her willing and able to work on any assigned project and consider her a highly valued employee.”","Ricardo Valenciana, VP “Victoria has been a pleasure to work with. She has great follow up and strong accounting skills. Her responsibilities have continued to grow, mostly due to the fact that her accounting knowledge is rock solid and she is very reliable.”"]'] User: ['Lisa Majewski', 'I am a creative individual, with a technical mind, who utilizes past and present professional experience to ensure business process relationships accelerate.', 'Sr. Business Analyst', 'EXL', '[{"company":"EXL","company_id":"exl-service","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"","duration":"Oct 2018 - Present 3 years","duration_short":"3 years","end_date":"Present","start_date":"Oct 2018","subtitle":"EXL","title":"Sr. Business Analyst"},{"description":"","duration":"Jul 2017 Oct 2018 1 year 4 months","duration_short":"1 year 4 months","end_date":"Oct 2018","start_date":"Jul 2017","subtitle":"EXL","title":"Business Analyst"},{"description":"","duration":"2013 Jul 2017 4 years","duration_short":"4 years","end_date":"Jul 2017","start_date":"2013","subtitle":"EXL","title":"Technical Marketing Specialist"},{"description":"","duration":"2006 2013 7 years","duration_short":"7 years","end_date":"2013","start_date":"2006","subtitle":"EXL","title":"Marketing Analyst"}],"url":"https://www.linkedin.com/company/exl-service"},{"company":"Infogroup","company_id":"infogroup","location":"Merriam, KS","positions":[{"description":"","duration":"2002 2005 3 years","duration_short":"3 years","end_date":"2005","start_date":"2002","subtitle":"Infogroup","title":"Database Administrator for Direct Media"}],"url":"https://www.linkedin.com/company/infogroup"},{"company":"Penton","company_id":"penton-media","location":null,"positions":[{"description":"","duration":"1999 2002 3 years","duration_short":"3 years","end_date":"2002","start_date":"1999","subtitle":"Penton","title":"List Rental Sales Associate for Primedia Business Direct"},{"description":"","duration":"1998 1999 1 year","duration_short":"1 year","end_date":"1999","start_date":"1998","subtitle":"Penton","title":"Quality Assurance Coordinator for Primedia Business Direct"}],"url":"https://www.linkedin.com/company/penton-media"}]', '["Jennifer Hughes “I go to Lisa when I need help understanding data, determining ROI of a campaign or for her SFDC expertise. Her knowledge of technology platforms, social media trends, email marketing, systematic cloud storage, and exporting actionable data is invaluable. If I have a technology problem I can’t figure out on my own, I call Lisa. She’s also creative, strategic, direct, and fun to work with!”","Kim Graham “Lisa is the most action oriented person I know. Her enthusiasm for her fellow associates and her responsibilities are infectious. Her understanding of systems is invaluable and she helps our organization\'s efficiencies. She gets things done is the best way I know to describe it.”"]']### Assistant: The agent's job is to analyze financial data and maintain proper company's financials, and today, the agent is reaching out to the user because they need assistance in understanding data and determining the ROI of a campaign.
### Human: Agent: ['Karen Bradley', 'Retired and enjoying life!', 'Rodan and Fields', 'Rodan and Fields', '[{"company":"Rodan and Fields","company_id":"rodan-and-fields","location":"","positions":[{"description":"","duration":"Aug 2015 - Present 7 years","duration_short":"7 years","end_date":"Present","start_date":"Aug 2015","subtitle":"Rodan and Fields","title":"Independent Consultant"}],"url":"https://www.linkedin.com/company/rodan-and-fields"},{"company":"Bank of America","company_id":"bank-of-america","location":null,"positions":[{"description":"I help my clients realize the American Dream of homeownership. I specialize in conventional mortgages (conforming and non-conforming), FHA, VA and the FHA 203K Renovation Loan Program.","duration":"Aug 2003 Apr 2014 10 years 9 months","duration_short":"10 years 9 months","end_date":"Apr 2014","start_date":"Aug 2003","subtitle":"Bank of America","title":"Senior Mortgage Loan Officer/VP"},{"description":"I have been with Bank of America for 28 years and moved from the banking centers to the mortgage division in August 2003.","duration":"Jun 1980 Aug 2003 23 years 3 months","duration_short":"23 years 3 months","end_date":"Aug 2003","start_date":"Jun 1980","subtitle":"Bank of America","title":"Personal Banker"}],"url":"https://www.linkedin.com/company/bank-of-america"}]', '["Mike Martin, CFP® “Karen was fantastic! She helped us to negotiate a tricky refinance situation with great results. I\'m very appreciative of the personal attention that we received and the results we achieved. Thanks Karen!”","Gary Sloan “For me, it is an honor to know Karen Bradley. Karen\'s extensive experience and positive, infectious attitude draw clients her way. Just look at her profile picture with the big, enthusiastic smile! Karen knows how important it is to not only keep her clients informed of their loan\'s status, but all other parties involved as well. She is a team player who carefully listens to her clients\' needs. This allows her to present a customized package of solutions that the client can choose from. Cheerful and detailed, Karen Bradley won\'t let problems surface. Her clients love her and I highly endorse her business practices. Bravo, Karen!”"]'] User: ['Greg Payne', 'work smarter not harder!', 'Construction Superintendent / Home builder', 'Silverstone Communities', '[{"company":"Silverstone Communities","company_id":"silverstone-new-homes","industry":"Leasing Real Estate","location":"Atlanta, Georgia, United States","positions":[{"description":"","duration":"Aug 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Aug 2021","subtitle":"Silverstone Communities","title":"Construction Project Manager"}],"url":"https://www.linkedin.com/company/silverstone-new-homes"},{"company":"Atlanta Cabinets & Kitchens","company_id":null,"location":"Atlanta, Georgia, United States","positions":[{"description":"Manage the daily operations and logistics of a full service cabinet company encompassing Design, Building, Receiving, Shipping, Delivering, Installation and Warranty. Manage the daily operations and logistics of a full service cabinet company encompassing Design, Building, Receiving, Shipping, Delivering, Installation and Warranty.","duration":"Feb 2021 Aug 2021 7 months","duration_short":"7 months","end_date":"Aug 2021","start_date":"Feb 2021","subtitle":"Atlanta Cabinets & Kitchens","title":"Operations Manager"}],"url":""},{"company":"Alchem Chemical company","company_id":null,"location":"Atlanta, Georgia, United States","positions":[{"description":"Account manager for a chemical distribution company. Account manager for a chemical distribution company.","duration":"Dec 2017 Feb 2020 2 years 3 months","duration_short":"2 years 3 months","end_date":"Feb 2020","start_date":"Dec 2017","subtitle":"Alchem Chemical company","title":"Account Manager"}],"url":""},{"company":"3D belt company","company_id":null,"location":"Schulenburg, Texas","positions":[{"description":"Executed company account direction, overseen all applicable tradeshows within territory, managed inventories, built in-store features, and did promotional planning for all accounts in GA, AL, FL, SC, NC, TN. Managed replenishment orders via EDI, Customer call in and the presentation/ selling of new items and categories to meet market demands in support of building customer retail sales for profitability in all 359 stores. Started by covering only GA and FL; but was given additional states with full responsibility because of sales growth and increased store count in original two.","duration":"Aug 2015 Dec 2017 2 years 5 months","duration_short":"2 years 5 months","end_date":"Dec 2017","start_date":"Aug 2015","subtitle":"3D belt company","title":"Southeast Territory Account Manager"}],"url":""},{"company":"Maurice Sporting Goods","company_id":"maurice-sporting-goods","location":"Mcdonough, Georgia","positions":[{"description":"Developed and maintained working relationships with 129 stores in 7 different big box accounts to increase year over year POS. Resulted in winning territory manager of the year for 2014. Worked with every major big box retail account that sold hunting and Fishing products to help increase the company’s house brands along with supplied vendors and vendor partners in same category that were not supplied by Maurice. Participated in outdoor tradeshows in the Atlanta area. Supervised 3 merchandisers by scheduling their itineraries and to meet budgeted goals and improve profitability.","duration":"Jul 2007 Aug 2015 8 years 2 months","duration_short":"8 years 2 months","end_date":"Aug 2015","start_date":"Jul 2007","subtitle":"Maurice Sporting Goods","title":"Territory Sales Manager"}],"url":"https://www.linkedin.com/company/maurice-sporting-goods"},{"company":"The Cabinet Doctors","company_id":null,"location":"Douglasville, Georgia","positions":[{"description":"As co-owner maintained professional working relationships with subcontractors to complete all jobs. Did designs, proposals, demolition, installs and worked on Windows, doors, trim, cabinets, lighting, countertops, sinks, stairs and minor plumbing, electrical, roofing. Also built decks, gazebos, and small outside structures. As co-owner maintained professional working relationships with subcontractors to complete all jobs. Did designs, proposals, demolition, installs and worked on Windows, doors, trim, cabinets, lighting, countertops, sinks, stairs and minor plumbing, electrical, roofing. Also built decks, gazebos, and small outside structures.","duration":"Apr 2006 Jul 2007 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jul 2007","start_date":"Apr 2006","subtitle":"The Cabinet Doctors","title":"Co-Owner"}],"url":""},{"company":"Howdens","company_id":"howdensjoineryco","location":"Austell, Georgia","positions":[{"description":"Designed complete Kitchens, bathrooms and work spaces. Reviewed blueprints in construction to help with cost estimation and ordering of materials needed. Supervised and responsible for all full time and part time employees. Scheduled work itineraries to meet budget goals and decrease labor hours all while increasing store sales to become one of the top selling stores in the company and achieved profitable revenue in only five months. Designed complete Kitchens, bathrooms and work spaces. Reviewed blueprints in construction to help with cost estimation and ordering of materials needed. Supervised and responsible for all full time and part time employees. Scheduled work itineraries to meet budget goals and decrease labor hours all while increasing store sales to become one of the top selling stores in the company and achieved profitable revenue in only five months.","duration":"Aug 2004 Jul 2006 2 years","duration_short":"2 years","end_date":"Jul 2006","start_date":"Aug 2004","subtitle":"Howdens","title":"Store Manager"}],"url":"https://www.linkedin.com/company/howdensjoineryco"},{"company":"US Army","company_id":"us-army","location":"","positions":[{"description":"2003-2004 Fort Bragg, NC 2001-2003 Fort Knox, KY1998-2001 Schofield Barracks, HI1997-1998 Fort Carson, CO1997-1997 Red Stone Arsenal, AL1996-1997 Fort Leonard Wood, KY 2003-2004 Fort Bragg, NC 2001-2003 Fort Knox, KY1998-2001 Schofield Barracks, HI1997-1998 Fort Carson, CO1997-1997 Red Stone Arsenal, AL1996-1997 Fort Leonard Wood, KY","duration":"Sep 1996 Jul 2004 7 years 11 months","duration_short":"7 years 11 months","end_date":"Jul 2004","start_date":"Sep 1996","subtitle":"US Army","title":"Staff Sergeant"}],"url":"https://www.linkedin.com/company/us-army"},{"company":"Bay Pine properties","company_id":null,"location":"Bowdon, Georgia, United States","positions":[{"description":"","duration":"May 1994 Sep 1996 2 years 5 months","duration_short":"2 years 5 months","end_date":"Sep 1996","start_date":"May 1994","subtitle":"Bay Pine properties","title":"Assistant Construction Manager"}],"url":""}]', '["Mitchell Holmes “Greg Payne is a hard-working, dedicated man. He not only gives 100% to every assigned task, but will take the initiative to ensure any related tasks are also completed. His work ethic and integrity are unquestionable. He has the discernment to know not only when to lead, but when to follow. Greg Payne is a well-rounded man that will improve any organization he works for.”","Robert Maszerowski, MBA, CPSI “I had the pleasure of working side by side with Greg and also being his direct manager. Greg’s attention to detail and “can do” attitude made him a stand out manager and an example to his peers. Greg can always be counted on to make informed decisions while keeping focused on operational goals. He understands how to motivate his team and communicate clear objectives. Greg performed successfully during stressful times and was a credit to himself and the organization. I highly recommend Greg in all his pursuits and wish him continued success! ”"]']### Assistant: The agent's job is to provide financial consultation. Today, the user is reaching out to the agent because they need assistance with financing options for a new construction project.
### Human: Agent: ['Brian Bartlett', 'Adventurer, Engineer, and Entrepreneur', 'Managing Partner at Premier Automation International, Inc', 'Premier Automation International, Inc', '[{"company":"Premier Automation International, Inc","company_id":null,"location":"Wyoming","positions":[{"description":"Special technologies, projects, and business administration. Special technologies, projects, and business administration.","duration":"Nov 2011 - Present 10 years 4 months","duration_short":"10 years 4 months","end_date":"Present","start_date":"Nov 2011","subtitle":"Premier Automation International, Inc","title":"Managing Partner"}],"url":""},{"company":"S/V Uhuru","company_id":null,"location":"At Large","positions":[{"description":"Currently in Charleston, SC. Currently in Charleston, SC.","duration":"May 2014 Feb 2019 4 years 10 months","duration_short":"4 years 10 months","end_date":"Feb 2019","start_date":"May 2014","subtitle":"S/V Uhuru","title":"Captain"}],"url":""},{"company":"Premier Networking Services, Inc.","company_id":"premier-networking-services-inc.","location":"At Large","positions":[{"description":"","duration":"Oct 2010 Nov 2011 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2011","start_date":"Oct 2010","subtitle":"Premier Networking Services, Inc.","title":"Principal"}],"url":"https://www.linkedin.com/company/premier-networking-services-inc."},{"company":"Tegron","company_id":"glenmount-global-solutions","location":"Mexico City, Mexico","positions":[{"description":"","duration":"Mar 2007 Oct 2010 3 years 8 months","duration_short":"3 years 8 months","end_date":"Oct 2010","start_date":"Mar 2007","subtitle":"Tegron","title":"VP Latin America"}],"url":"https://www.linkedin.com/company/glenmount-global-solutions"},{"company":"Premier Automation, Incorporated.","company_id":null,"location":"Austin TX/Mexico City","positions":[{"description":"","duration":"Jan 2000 Mar 2007 7 years 3 months","duration_short":"7 years 3 months","end_date":"Mar 2007","start_date":"Jan 2000","subtitle":"Premier Automation, Incorporated.","title":"President"}],"url":""},{"company":"Cates Control Systems, Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"Mar 1996 Feb 2000 4 years","duration_short":"4 years","end_date":"Feb 2000","start_date":"Mar 1996","subtitle":"Cates Control Systems, Inc.","title":"Manager, Industrial Automation"}],"url":""},{"company":"Georgia Gulf","company_id":null,"location":"Pasadena, TX","positions":[{"description":"","duration":"1993 1996 3 years","duration_short":"3 years","end_date":"1996","start_date":"1993","subtitle":"Georgia Gulf","title":"Instrument/Electrical Engineer"}],"url":""},{"company":"Texaco Chemical","company_id":null,"location":"Port Arthur, Texas","positions":[{"description":"","duration":"1991 1993 2 years","duration_short":"2 years","end_date":"1993","start_date":"1991","subtitle":"Texaco Chemical","title":"Electrical Engineer"}],"url":""}]', '["Steve Dodson “Brian is the kind of person/manager/businessman with whom one can confidently charge into a fire storm - knowing that things will get done, problems will get solved and success will be achieved.”","Carlos Siso, MBA “I have known Brian Bartlett for more than fifteen years in various roles: as my client when he worked at Georgia Gulf - Houston from 1993 through 1995, as his employer at Cates Control Systems - Houston from 1995 through 1996, as my boss when I reported to him at Premier Automation - Austin from 2001 through 2004, and as my friend and colleague then after. Brian is a highly qualified engineer and business executive with experience in the management of companies, as well as of major accounts for mid-size to Fortune 500 companies. In all these last years, I have seen Brian as an entrepreneur producing quality teams that were devoted to his objectives and unfailingly handled conflict with grace and intelligence. He has the drive and energy necessary to see complex projects through to completion, guiding teams and clients through the entire lifecycle process, on time and within budget. He is both a team player and a dynamic leader, a professional who wins the respect of others through his integrity and unwavering desire to bring out the best in his teams. I can confidently recommend Brian for any executive level position, from new business development through general management.”"]'] User: ['Joe Cisneros', 'ISES Austin, Texas', 'Executive Partner at Austin Elegant Transportation', 'Handyman A to Z', '[{"company":"Handyman A to Z","company_id":null,"location":"Austin, Texas Area","positions":[{"description":"","duration":"Oct 2016 - Present 5 years 2 months","duration_short":"5 years 2 months","end_date":"Present","start_date":"Oct 2016","subtitle":"Handyman A to Z","title":"General Contractor"}],"url":""},{"company":"Austin Elegant Transportation","company_id":null,"location":"Austin, Texas Area","positions":[{"description":"Director of Corporate Sales Director of Corporate Sales","duration":"Oct 2015 - Present 6 years 2 months","duration_short":"6 years 2 months","end_date":"Present","start_date":"Oct 2015","subtitle":"Austin Elegant Transportation","title":"Executive Partner"}],"url":""},{"company":"Austin Black Car Service","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2008 - Present 13 years 6 months","duration_short":"13 years 6 months","end_date":"Present","start_date":"Jun 2008","subtitle":"Austin Black Car Service","title":"Founder & CEO"}],"url":""},{"company":"Centex Beverage, Inc.","company_id":"centex-beverage-inc.","location":"Austin, Texas Area","positions":[{"description":"Marketing and Sales Marketing and Sales","duration":"Jan 2001 Mar 2004 3 years 3 months","duration_short":"3 years 3 months","end_date":"Mar 2004","start_date":"Jan 2001","subtitle":"Centex Beverage, Inc.","title":"Sales"}],"url":"https://www.linkedin.com/company/centex-beverage-inc."},{"company":"United States Marine Corps","company_id":"united-states-marine-corps","location":"El toro,CA, Yuma,AZ, Iwakuni,Japan","positions":[{"description":"IYAOYAS IYAOYAS","duration":"Mar 1992 Oct 1999 7 years 8 months","duration_short":"7 years 8 months","end_date":"Oct 1999","start_date":"Mar 1992","subtitle":"United States Marine Corps","title":"Aviation Weapons"}],"url":"https://www.linkedin.com/company/united-states-marine-corps"}]', '["Frances Adair “When going on vacation, my daughter puts the luggage at the front door and says \\"for Joe\\". Joe has picked us up several times and taken us to/from the airport. He is always on time, vehicles are spotless, he is dressed in suit and tie even at 5am pick up time, and the cost is less than parking the car at the airport for the week. I highly recommend Joe and Austin Black Car Service.”","Robert Rae “Great company to work with, no stress, just good service.”"]']### Assistant: The agent's job is to manage a company, and today, the agent is reaching out to the user because they need to discuss a potential partnership opportunity between their respective businesses.
### Human: Agent: ['Mark Bullman', 'Mark attended the University of Georgia where he received his undergraduate degree and his juris doctorate. He graduated Phi Beta Kappa and with highest honors. He has been a practicing trial attorney since 1993 in state and federal courts of Georgia and is a member of the bars of the United States Supreme Court, the 10th and 11th US Circuit Courts of Appeals, all state and federal courts in Colorado. His law practice specializes in business fraud and complex business litigation and civil rights cases. Mr. Bullman has received Martindale Hubbell law directory\'s highest rating of A/V from his colleagues and courts, as well as a "superb" rating by AVVO legal directory. Mark worked in Washington, D.C. for United States Senator Sam Nunn and is a former police officer. He has been a the president and a member of the board of the Crime Victims Advocacy Council (CVAC), a non-profit organization which: lobbies for crime victim legislation and presents testimony to legislative bodies in support of related legislation; administers a scholarship program for victims and/or surviving family members; holds an annual memorial service for crime victims across Georgia; provides crime prevention education for children and the elderly, support groups for crime victims and referrals to other victim resources; works closely with prosecutors\' offices and law enforcement officials in support of victims throughout the criminal justice system; and, partners with other victim advocates and agencies to help provide an expansive support system for victims.He is a lecturer on various topics in the legal field and has been featured in both local and national print mediums and television news programs regarding various cases.Mark is active in his community and church and enjoys scuba diving, shooting, fly fishing, sky diving and other outdoor activities.Specialties: Litigation in state and federal courts. Legal consulting.', 'Attorney at Bullman Law Group, LLC', 'Bullman Law Group, LLC', '[{"company":"Bullman Law Group, LLC","company_id":null,"location":null,"positions":[{"description":"Civil Litigation","duration":"Sep 2013 - Present 8 years 1 month","duration_short":"8 years 1 month","end_date":"Present","start_date":"Sep 2013","subtitle":"Bullman Law Group, LLC","title":"Principal"},{"description":"","duration":"2017 - Present 4 years","duration_short":"4 years","end_date":"Present","start_date":"2017","subtitle":"Bullman Law Group, LLC","title":"Attorney"}],"url":""},{"company":"Glaser Currie & Bullman, LLP","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2005 Sep 2013 8 years 9 months","duration_short":"8 years 9 months","end_date":"Sep 2013","start_date":"Jan 2005","subtitle":"Glaser Currie & Bullman, LLP","title":"Partner"}],"url":""}]', '["Peter Ngunyi “I have dealt with Mr. Bullman on a few occasions and I know if he is handling an issue it is in the right hands. He is very detail oriented, he makes sure that I not only know what is going on but the implications of every action that is taken. No matter what the situation, Mr, Bullman takes time to ensure that I feel in control and thus I can expend my energies elsewhere knowing that whatever issue he is dealing with is well managed.”","Dana Shaffner “Mark is a superb colleague, either in support or lead counsel. Sharp legal mind and a whirlwind to keep up with.”"]'] User: ['Kimberly Hartsough', 'Over 19 years of Operations, Leadership, and Sales experience in the Title and Mortgage Lending industry. Focus is primarily on providing excellent communication, consistent stellar performance with active inter-personal skills, self motivation, and team player attitude. Dedicated to building solid and successful relationships with Sales Partners, Leadership, and Team! Exceeds production and quality goals by implementing best practices, developing processes, and monitoring results to ensure Operations Center is promoting top priorities of quality and an excellent customer experience.', 'Senior Vice President National Production Operations at PrimeLending', 'PrimeLending, A PlainsCapital Company', '[{"company":"PrimeLending, A PlainsCapital Company","company_id":"primelending","industry":"Financial Services","location":null,"positions":[{"description":"In my new Role with PrimeLending, I am extremely honored and excited to be tasked with supporting a World Class Operations Team! I will be working daily with Sales and Operations Executives and Leadership to continue to develop a positive and successful relationship between sales and operations that is second to none in our industry! We are committed to impacting the lives of those we serve in a positive and profound way by fostering open communication, professional growth and development, a \\"Can Do\\" attitude, and living our core convictions every day! LET\'S ROCK!! PrimeLending\'s Core Convictions: Honesty and Integrity, People Centric Culture, Agile, Service Beyond Expectations, and One Team One Purpose!!","duration":"Jan 2013 - Present 9 years","duration_short":"9 years","end_date":"Present","start_date":"Jan 2013","subtitle":"PrimeLending, A PlainsCapital Company","title":"SVP National Production Operations"},{"description":"I am very excited to be a part of such a dynamic Team with Prime Lending! Dedicated to growing Builder Sales Partnership with our Sales and Operations team focused on World Class Customer Service for our Customers, Builders, and Referral Partners!","duration":"Aug 2012 Jan 2013 6 months","duration_short":"6 months","end_date":"Jan 2013","start_date":"Aug 2012","subtitle":"PrimeLending","title":"National Operations Manager- PrimeLending Ventures, LLC"}],"url":"https://www.linkedin.com/company/primelending"},{"company":"MetLife Home Loans","company_id":"metlife-home-loans_2","location":"Southlake, TX","positions":[{"description":"•Responsible for all loan processing, underwriting, closing activities, and staff development for a Central Region in the Retail Home Loans Division. Dedicated to growing Sales Partnership daily with urgency, open communication, feedback, and excellent quality. •Drove process improvement for new Retail Fulfillment Center by focusing daily on implementing best practices, developing processes, and monitoring results to ensure Operations Center is promoting top priorities of quality and an excellent customer experience. •Increased fulfillment center production by 68% and LPE from 2.9 to 10.1 in first 60 days in position.","duration":"Sep 2011 Mar 2012 7 months","duration_short":"7 months","end_date":"Mar 2012","start_date":"Sep 2011","subtitle":"MetLife Home Loans","title":"Fulfillment Center Manager- Retail- South Central Region"}],"url":"https://www.linkedin.com/company/metlife-home-loans_2"},{"company":"Bank of America","company_id":"bank-of-america","location":"","positions":[{"description":"Primary contact for sales and operations is responsible for all loan processing activities and staff within a high volume Area Branch Operations Center. Maintains relationship with Mortgage Loan officers, 5 Home Loan Branch Managers, and Regional Sales manager for a large Region in the Greater South Division with open communication, daily feedback, and excellent quality. Managed team of 90 associates including Leadership team, setup, processors, underwriters, and closers. Responsible for production, quality, and customer service goals as well as each associate\'s training, production, and development.Focused daily on quality goals by implementing best practices, developing processes, and monitoring results to ensure Operations Center is promoting top priorities of quality and an excellent customer experience. Drove process improvement. Adapts quickly to new demands and challenges.Increased Branch Production 100% in 45 days in position. Exceeded corporate goals on average by over 30% for 13 consecutive Months. Increased LPE from 4 to a high of 12 Loans per employee.","duration":"Sep 2009 Aug 2011 2 years","duration_short":"2 years","end_date":"Aug 2011","start_date":"Sep 2009","subtitle":"Bank of America","title":"VP Fulfillment Leader II"}],"url":"https://www.linkedin.com/company/bank-of-america"},{"company":"Darling Homes/ Distinctive Mortgage","company_id":null,"location":"","positions":[{"description":"Handling high volume loan inquiries from Darling Home Buyers and prospects for communities located in the DFW Area. Focuses primarily on purchase lending on new homes and determining homeowner\'s needs and lending goals. Works closely with a team of loan specialists and underwriters to ensure that customer service remains a top priority.Maintains relationship with Community Sales representatives with open communication, daily feedback, and excellent quality. Top Priority is that borrowers receive the experience they deserve.","duration":"Dec 2005 Sep 2009 3 years 10 months","duration_short":"3 years 10 months","end_date":"Sep 2009","start_date":"Dec 2005","subtitle":"Darling Homes/ Distinctive Mortgage","title":"Sr. Loan Officer"}],"url":""},{"company":"Spectrum Lending Division of Countrywide","company_id":null,"location":"","positions":[{"description":"Oversaw the day-to day activities, provided guidance, training, and assistance for 7 loan processors. Assisting with processing, submissions to underwriting, closing activities, coordinates the resolution of deficiencies, QC issues and any other post closing issues for loans in the pipelineHeld NSC Region Record for most loans funded with 122 loans funded for Region 6025, Team 7. Top Branch Operations Manager for the Region 7 of the 9 months as Branch Operations Manager. Served as primary contact for underwriting in the branch, and reviewed all item/ conditions needed prior to sending for underwriter review, and prepares operational reports such as the master pipeline control log, and works with branch manager on pipeline status and movement.","duration":"May 2004 Dec 2005 1 year 8 months","duration_short":"1 year 8 months","end_date":"Dec 2005","start_date":"May 2004","subtitle":"Spectrum Lending Division of Countrywide","title":"Branch Operations Manager"}],"url":""},{"company":"TranStar National","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2002 May 2004 1 year 8 months","duration_short":"1 year 8 months","end_date":"May 2004","start_date":"Oct 2002","subtitle":"TranStar National","title":"Closing Agent/ Processing Specialist"}],"url":""}]', '["John Svetina “The Mortgage Industry has undergone many challanges and changes in recent years. Changes to policies, products and proceedures have created a difficult at best situation for leaders in our industry. Kimberly has always risen to the challenge and differentiated herself not only as a leader but also one of the most knowlegable individuals in the trade. This coupled with her ability to help others acheive great results makes her one of the most sought after operations managers in our industry.”","Kathleen McElroy-DeRogatis “Kimberly is extremely dedicated and passionate about providing exceptional service, and creating a positive environment between Sales and Ops. Her positive approach to leading Ops is refreshing and creates a true partnership. Her multi skill set makes her the perfect Ops leader with her combined experience in underwriting, policy & procedures, compliance as well as Sales. Her ability to lead & develop her team places her in the top tier of talent in our industry.”"]']### Assistant: The agent's job is to provide legal consulting and handle complex business litigation cases, while today, the user is reaching out to the agent because they need legal advice and assistance with a civil rights case.
### Human: Agent: ['bobbie murphy', 'I am dedicated to the profession i chose 47 years ago to help my clients in any way to achieve their goal of the American dream and home ownership .I have also made many many friends through those years and it has been a good ride thru life and still going strong so call I care 2675661100 thanks to you and you know who you are .God bless you all.', 'HOMESTARR REALTY', 'HOMESTARR REALTY', '[{"company":"HOMESTARR REALTY","company_id":"re-max-eastern-realty-inc-brokerage","industry":"Leasing Real Estate","location":"3331 GREENWOOD SQUARE SUITE 240 BENSALEM PA.","positions":[{"description":"make people happy selling or finding them a home make people happy selling or finding them a home","duration":"Jan 2016 - Present 5 years 9 months","duration_short":"5 years 9 months","end_date":"Present","start_date":"Jan 2016","subtitle":"HOMESTARR REALTY","title":"realtor"}],"url":"https://www.linkedin.com/company/re-max-eastern-realty-inc-brokerage"},{"company":"HomeStarr Realty","company_id":"homestarr-realty","location":"BENSALEM PA","positions":[{"description":"work hard and many years work hard and many years","duration":"Jan 2016 - Present 5 years 9 months","duration_short":"5 years 9 months","end_date":"Present","start_date":"Jan 2016","subtitle":"HomeStarr Realty","title":"realtor"}],"url":"https://www.linkedin.com/company/homestarr-realty"}]', '["charles longshore “One of the nicest and caring Realtors that I\'ve met in my 32 years in both Real Estate and Mortgage Lending, truly one of a kind. Regards, Charlie”","Frederick Schofield “Best realtor in lower Bucks County and Northeast Philly: Experienced, skilled, and highly motivated to serve her sellers and buyers.”"]'] User: ['Rick Wilson, CRI', 'Customer service oriented.', 'Specialize in home inspections in the greater Minneapolis/St. Paul area.', 'WIN Home Inspection', '[{"company":"WIN Home Inspection","company_id":"winhomeinspection","industry":"Leasing Real Estate","location":"","positions":[{"description":"WIN Home Inspection is a full service home inspection company providing thorough and complete home inspections. We provide computer generated reports for all our customers. We will thoroughly explain your home\'s issues and provide color digital photos and preventive maintenance recommendations. We understand issues specific to purchasing older homes. WIN Home Inspection is a full service home inspection company providing thorough and complete home inspections. We provide computer generated reports for all our customers. We will thoroughly explain your home\'s issues and provide color digital photos and preventive maintenance recommendations. We understand issues specific to purchasing older homes.","duration":"Feb 2009 - Present 12 years 10 months","duration_short":"12 years 10 months","end_date":"Present","start_date":"Feb 2009","subtitle":"WIN Home Inspection","title":"Owner / Inspector"}],"url":"https://www.linkedin.com/company/winhomeinspection"},{"company":"Unisys","company_id":"unisys","location":null,"positions":[{"description":"Worked several jobs at Unisys through the years. Started as a computer operator and moved into the Help Desk where I did desk top support. In addition, I worked with the network group.","duration":"Aug 1979 Dec 2005 26 years 5 months","duration_short":"26 years 5 months","end_date":"Dec 2005","start_date":"Aug 1979","subtitle":"Unisys","title":"Help Desk Technician"},{"description":"Help clients with desk top issues.","duration":"1979 2004 25 years","duration_short":"25 years","end_date":"2004","start_date":"1979","subtitle":"Unisys","title":"Help Desk"}],"url":"https://www.linkedin.com/company/unisys"}]', '["Joe Larson “Rick handled my home inspection and was very knowledgable. I felt much better about my home purchase when he as done and had given me my report.”","Eric Horner “I strongly recommend Rick if you are looking for a home inspection. The service I received on my home inspection was well above par. Timely, detailed, and professionally prepared. I will most certainly use Rick and WIN Home Inspections again should the need arise.”"]']### Assistant: The agent's job is to provide thorough home inspections and reports, and today, the agent is reaching out to the user to schedule a home inspection appointment for their property in the greater Minneapolis/St. Paul area.
### Human: Agent: ['Pedro Alvarez', 'Business systems analyst with 15 years of experience in software development - both as a systems analyst and as a business analyst.Responsibilities in this role have included analysis and modeling of business processes; defining and documenting business, functional, non-functional, and data requirements; and requirements and high-level design for user interfaces.I also serve as a mentor for other Business Analysts and currently lead an internal Business Analyst Community.I have knowledge and experience in project management; requirements management; BPMN, Business Architecture, Business Process Analysis, UML, RUP, Object Oriented Analysis, iRise, and the overall project development cycle.Currently, I am member of a team dedicated to the managing of an enterprise-wide Business Analysis Practice that defines and implements standards and best practices across all business systems analysis teams within the organization worldwide.Specialties: Business analysis; business process analysis; business process modeling; software systems analysis; BPMN; UML; OOA; iRise; requirements elicitation; requirements documentation; requirements development and management process improvement', 'Business Architect at UPS', 'UPS', '[{"company":"UPS","company_id":"ups","industry":"Transportation, Logistics and Storage","location":null,"positions":[{"description":"","duration":"Jan 2015 - Present 6 years 10 months","duration_short":"6 years 10 months","end_date":"Present","start_date":"Jan 2015","subtitle":"UPS","title":"Business Architect"},{"description":"Information Services","duration":"Nov 1996 - Present 25 years","duration_short":"25 years","end_date":"Present","start_date":"Nov 1996","subtitle":"UPS","title":"Business Analysis Practice Lead"},{"description":"","duration":"1996 2009 13 years","duration_short":"13 years","end_date":"2009","start_date":"1996","subtitle":"UPS","title":"Lead Business Systems Analyst"},{"description":"As a Methods Analyst I was responsible for the technical and user documentation of major software systems, both for distributed and mainframe systems.My responsibilities included the writing of user reference manuals, user guides, technical guides, troubleshooting guides, and help screen design (both content and layout). I was also responsible for internal web site development.","duration":"Nov 1996 Mar 2000 3 years 5 months","duration_short":"3 years 5 months","end_date":"Mar 2000","start_date":"Nov 1996","subtitle":"UPS","title":"Methods Analyst"}],"url":"https://www.linkedin.com/company/ups"},{"company":"Comcast Cable","company_id":"comcast","location":"","positions":[{"description":"Responsible for local advertising accounts. Responsible for local advertising accounts.","duration":"Jan 1995 Oct 1996 1 year 10 months","duration_short":"1 year 10 months","end_date":"Oct 1996","start_date":"Jan 1995","subtitle":"Comcast Cable","title":"Account Executive"}],"url":"https://www.linkedin.com/company/comcast"}]', '["Paul Mulvey, CBAP® “I first met Pedro when we were both working on implementation of new processes and procedures within UPS. We both shared the same views of business analysis and process improvement. He tirelessly seeks process improvement and puts in a lot of time implementing and supporting those processes, and has expended a lot of effort in bringing BAs together in UPS through a shared resource web site. I am very happy to see another champion of process improvement in UPS!”","Thomas Holihan “Pedro is a well versed and thorough business analyst. He is responsible for instituting many of the processes and standards used requirements gathering at UPS. His documentation is detailed and straight forward. He maintains the highest level of quality for project inception to its completion.”"]'] User: ['Andrea Foley', 'I match healthcare providers with hospitals and communities that need them', 'Regional Recruiter at HealthTrust Workforce Solutions', 'HealthTrust Workforce Solutions', '[{"company":"HealthTrust Workforce Solutions","company_id":"healthtrust-workforce-solutions","industry":"Staffing and Recruiting","location":null,"positions":[{"description":"","duration":"Jul 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jul 2021","subtitle":"HealthTrust Workforce Solutions","title":"Regional Recruiter"},{"description":"","duration":"Mar 2021 Jul 2021 5 months","duration_short":"5 months","end_date":"Jul 2021","start_date":"Mar 2021","subtitle":"HealthTrust Workforce Solutions","title":"Staffing Recruiter"}],"url":"https://www.linkedin.com/company/healthtrust-workforce-solutions"},{"company":"Curative","company_id":"curativetalent","location":null,"positions":[{"description":"","duration":"Aug 2019 Feb 2021 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2021","start_date":"Aug 2019","subtitle":"Curative","title":"Recruiter"},{"description":"","duration":"Jun 2019 Aug 2019 3 months","duration_short":"3 months","end_date":"Aug 2019","start_date":"Jun 2019","subtitle":"THMED, LLC","title":"Research"}],"url":"https://www.linkedin.com/company/curativetalent"},{"company":"Nordstrom","company_id":"nordstrom","location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Jul 2016 Aug 2019 3 years 2 months","duration_short":"3 years 2 months","end_date":"Aug 2019","start_date":"Jul 2016","subtitle":"Nordstrom","title":"Retail Sales Associate"}],"url":"https://www.linkedin.com/company/nordstrom"},{"company":"Dallas AFL-CIO","company_id":null,"location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Mar 2016 Jun 2016 4 months","duration_short":"4 months","end_date":"Jun 2016","start_date":"Mar 2016","subtitle":"Dallas AFL-CIO","title":"Political Director"}],"url":""},{"company":"Multiple Political Campaigns","company_id":null,"location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"Sep 2011 Nov 2014 3 years 3 months","duration_short":"3 years 3 months","end_date":"Nov 2014","start_date":"Sep 2011","subtitle":"Multiple Political Campaigns","title":"Field Director"}],"url":""},{"company":"National Treasury Employees Union","company_id":"national-treasury-employees-union","location":"Washington, D.C.","positions":[{"description":"","duration":"Jan 2009 Jul 2011 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jul 2011","start_date":"Jan 2009","subtitle":"National Treasury Employees Union","title":"Project Field Organizer TSA Campaign"}],"url":"https://www.linkedin.com/company/national-treasury-employees-union"},{"company":"Colorado Coordinated Campaign","company_id":"colorado-coordinated-campaign","location":"Denver, CO","positions":[{"description":"","duration":"Dec 2007 Nov 2008 1 year","duration_short":"1 year","end_date":"Nov 2008","start_date":"Dec 2007","subtitle":"Colorado Coordinated Campaign","title":"Field Organizer"}],"url":"https://www.linkedin.com/company/colorado-coordinated-campaign"}]', '["Kelly Tracy “Andrea is focused and driven and professional. She was a fantastic organizer.”","Darrlynn Franklin “I have known Andrea Martin Foley in her role as the Campaign Director for the Alexandria Democratic Committee\'s Coordinated Campaign where she performed exemplary service. Whenever I called the Alexandria Democratic Committee office, Ms. Foley was always willing to help. She was a great resource during the 2012 General Election. Her expertise of the complex VAN on-line database which was used to access registered voter data and elections in the Commonwealth of Virginia was very helpful. Ms. Foley always displayed a professional demeanor and her organizational skills are unparalleled. Ms. Foley brings knowledge, skill, abilities and grace to any environment she is placed in and I highly recommend her.”"]']### Assistant: The agent's job is to match healthcare providers with hospitals and communities that need them. Today, the agent is reaching out to the user because they need assistance in identifying qualified healthcare providers for a new healthcare facility.
### Human: Agent: ['Venu Rathi', 'Experienced Finance and Operations professional with a demonstrated history of working in the Alternative Asset Management. Excellent skills in FP&A, IPO, SEC Reporting, Internal Audit, Funds, Accounting, Sarbanes-Oxley Act, and US GAAP across alternative asset management industry. Strong finance and accounting background. Professionally licensed with Certified Public Accountant and Chartered Accountant designations.', 'CFO - Morgan Stanley Direct Lending', 'Morgan Stanley', '[{"company":"Morgan Stanley","company_id":null,"location":"New York, United States","positions":[{"description":"Working as an Executive Director and CFO of Morgan Stanley Direct Lending platform Working as an Executive Director and CFO of Morgan Stanley Direct Lending platform","duration":"Oct 2019 - Present 2 years 9 months","duration_short":"2 years 9 months","end_date":"Present","start_date":"Oct 2019","subtitle":"Morgan Stanley","title":"Executive Director"}],"url":""},{"company":"The Carlyle Group","company_id":"the-carlyle-group","location":"Greater New York City Area","positions":[{"description":"","duration":"Sep 2014 Oct 2019 5 years 2 months","duration_short":"5 years 2 months","end_date":"Oct 2019","start_date":"Sep 2014","subtitle":"The Carlyle Group","title":"Managing Director, Global Credit"}],"url":"https://www.linkedin.com/company/the-carlyle-group"},{"company":"Ernst & Young","company_id":"ernstandyoung","location":"","positions":[{"description":"Has extensive knowledge of financial services industry business, operating, risk management, accounting and financial reporting practices and evolving regulations. Handled clients in all segements of asset management industry ie. Hedge Funds, Private Equity, Fund of Funds, Mutual Funds, BDCs and management companies. Has extensive knowledge of financial services industry business, operating, risk management, accounting and financial reporting practices and evolving regulations. Handled clients in all segements of asset management industry ie. Hedge Funds, Private Equity, Fund of Funds, Mutual Funds, BDCs and management companies.","duration":"Feb 2004 Sep 2014 10 years 8 months","duration_short":"10 years 8 months","end_date":"Sep 2014","start_date":"Feb 2004","subtitle":"Ernst & Young","title":"Assurance and advisory services"}],"url":"https://www.linkedin.com/company/ernstandyoung"},{"company":"RSM/PwC","company_id":null,"location":"India","positions":[{"description":"","duration":"May 1999 Feb 2004 4 years 10 months","duration_short":"4 years 10 months","end_date":"Feb 2004","start_date":"May 1999","subtitle":"RSM/PwC","title":"Assurance and Business Advisory Servvices"}],"url":""}]', '["Vinod Chaudhari “Venu’s work ethic and enthusiasm is second to none. He is a detailed oriented person looking to provide the highest quality service to his clients.”","Justin Farrell “Venu has done an excellent job on the audits that I have worked with him on. He is an expert in his field and a great resource for me on any audit or accounting related issues.”"]'] User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to handle event planning and client management, and today the agent is reaching out to the user because they need assistance in organizing a high-profile healthcare conference.
### Human: Agent: ['Michael Chapman', 'I have 21+ years in the information technology industry; working closely with executives and peer IT leaders who oversee their organizations telecommunications and data networking services, enterprise architecture and other emerging technologies.I am continuously improving on creating multi-year strategic technology roadmaps, global connectivity solutions, business alignment, and customer experience.', 'Vice President of Sales', 'Go2 Communications, Inc.', '[{"company":"Go2 Communications, Inc.","company_id":"go2-communications","industry":"Telecommunications","location":"Greater Boston Area","positions":[{"description":"Go2 is a leading technology Solutions Provider with a focus on consulting, design and implementation. Since our inception in 2001, we have focused on delivering customized solutions for customers in a wide range of industries, as well as different sizes and stages of growth. From strategy through deployment, our team of engineers will help you develop a technology-driven strategy that fits your particular business need(s) by offering unbiased supplier evaluations and solutions that align with your existing voice, data and infrastructure and requirements. Whether your company is growing or you want to move applications to the cloud, we can help you migrate to the right network.How it works - We find out what’s important to you and how you want to achieve your vision and we work with you every step of the way – from the initial research and discovery phase to implementation – making sure we meet and exceed your expectations.","duration":"Dec 2008 - Present 12 years 11 months","duration_short":"12 years 11 months","end_date":"Present","start_date":"Dec 2008","subtitle":"Go2 Communications, Inc.","title":"Vice President of Sales"}],"url":"https://www.linkedin.com/company/go2-communications"},{"company":"AT&T Mobility","company_id":"att","location":null,"positions":[{"description":"","duration":"Apr 2001 Nov 2008 7 years 8 months","duration_short":"7 years 8 months","end_date":"Nov 2008","start_date":"Apr 2001","subtitle":"AT&T Mobility","title":"Premier Client Manager"},{"description":"","duration":"Jun 1999 Apr 2001 1 year 11 months","duration_short":"1 year 11 months","end_date":"Apr 2001","start_date":"Jun 1999","subtitle":"AT&T Wireless","title":"Account Support Representative"}],"url":"https://www.linkedin.com/company/att"},{"company":"StonehamBank","company_id":"stonehambank","location":"Woburn, Massachusetts, United States","positions":[{"description":"","duration":"Feb 1997 Jun 1999 2 years 5 months","duration_short":"2 years 5 months","end_date":"Jun 1999","start_date":"Feb 1997","subtitle":"StonehamBank","title":"Investment Accountant"}],"url":"https://www.linkedin.com/company/stonehambank"}]', '["Jonathan Steele “Michael is a fantastic account manager with a customer-first mentality. He is dependable, knowledgable, and adapts well to any situation, always going out of his way to make sure his customers are satisfied. His skills and personality are a strong asset for any company.”","Chris Ogden “Michael has always provided top notch, on time, and very personable service to me and the rest of our company.”","Erik Eames “Michael is an account manager who looks out for the customer in all that he does and works tirelessly to deliver a true win-win partnership. great guy to work with!”","Tony Luongo “I am happy to recommend Michael. I have worked and partnered with Michael for several years in the high technology field and he has consistently been professional, dependable and trust worthy. Michael has developed a very good reputation in our industry as someone you can count on when you need to purchase, install and maintain some very complicated products and services. He is personable, detail oriented, and dedicated to providing his clients with a high level of service, no matter what that service is. I am sure these attributes will be valued in any industry. Please fell free to contact me directly if you have any questions. Sincerely, Tony Luongo Executive VP of Sales Go2 Communications, Inc”"]'] User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to develop multi-year strategic technology roadmaps and global connectivity solutions, and today, the agent is reaching out to the user to discuss potential collaboration on implementing innovative telecommunications solutions for healthcare events and conferences.
### Human: Agent: ['Mayank Agrawal', '- Compassionate Leader- Brilliant SRE- Good at Managing Engineering Development - Systems, Database, Kernel and Cloud- Sustaining Engineering Expert - Customer Management, Release Management - Site Reliability Engineering- Yoga Guru', 'Site Reliability Engineer @ Google | Senior Manager @ Oracle | Yoga Guru', 'Google', '[{"company":"Google","company_id":"google","industry":"Internet","location":"Sunnyvale, California","positions":[{"description":"Running Enterprise Applications on Google Cloud and Kubernetes","duration":"Aug 2019 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"Aug 2019","subtitle":"Google","title":"Site Reliability Engineer"}],"url":"https://www.linkedin.com/company/google"},{"company":"Nandi Yoga","company_id":"nandi-yoga","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Nov 2016 - Present 4 years 9 months","duration_short":"4 years 9 months","end_date":"Present","start_date":"Nov 2016","subtitle":"Nandi Yoga","title":"Yoga Teacher"}],"url":"https://www.linkedin.com/company/nandi-yoga"},{"company":"Oracle","company_id":"oracle","location":null,"positions":[{"description":"Software Development Senior Manager - Oracle Autonomous Database Cloud ServiceContributed in the end to end rollout of ‘Dedicated’ option of this cloud service","duration":"Oct 2018 Aug 2019 11 months","duration_short":"11 months","end_date":"Aug 2019","start_date":"Oct 2018","subtitle":"Oracle","title":"Senior Manager - Oracle Autonomous Database"},{"description":"- Sustaining Engineering Manager responsible for Oracle Database Kernel and Exadata Technologies - Expertise in core database and OS kernel technologies like Data Storage, Transaction, Space Management, Storage Software, Smart Scans and In-Memory Database.","duration":"Mar 2014 Oct 2018 4 years 8 months","duration_short":"4 years 8 months","end_date":"Oct 2018","start_date":"Mar 2014","subtitle":"Oracle","title":"Senior Manager - Sustaining Enginering"},{"description":"Global lead sustaining engineer for \'Data and Index\' layer of Oracle Database Kernel","duration":"Apr 2011 Mar 2014 3 years","duration_short":"3 years","end_date":"Mar 2014","start_date":"Apr 2011","subtitle":"Oracle Corporation","title":"Principal Member Technical Staff"}],"url":"https://www.linkedin.com/company/oracle"},{"company":"Actiance, Inc.","company_id":"actiance-inc","location":"Bangalore, India","positions":[{"description":"Startup Experience Sustaining Engineer for “Unified Security Gateway” offering. This product enables security, management, and compliance of the New Internet with the ability to set custom policies across multiple communications modalities - including social networks, IM, peer-to-peer networks, and Web traffic.","duration":"Jul 2010 Mar 2011 9 months","duration_short":"9 months","end_date":"Mar 2011","start_date":"Jul 2010","subtitle":"Actiance, Inc.","title":"Systems Analyst"}],"url":"https://www.linkedin.com/company/actiance-inc"},{"company":"Oracle","company_id":"oracle","location":"","positions":[{"description":"Sustaining Engineering for Oracle Databse. Owner of Data Retrieval and Storage Layer. This layer is responsible for storage of and retrieval any kind of Data in Oracle Database. It also is solely responsible for managing Indexes and Large Objects. This job made me proficient in Database Internals and Sustaining engineering tacts. It also introduced to world of highly complex terabytes deployments and real engineering problems, in such environments.","duration":"Oct 2007 Jun 2010 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jun 2010","start_date":"Oct 2007","subtitle":"Oracle","title":"Senior Member Techincal Staff"}],"url":"https://www.linkedin.com/company/oracle"},{"company":"Hewlett-Packard","company_id":"hewlett-packard-enterprise","location":"","positions":[{"description":"Worked for the Networking Development team for \\"Non-Stop Kernel\\" (NSK).This server is used in most of the stock exchanges across the world.Worked on offloading TCP/IP stack from NSK to Linux and also providing complete Support to IPv6. Also worked on communication protocols in the SAN/NAS environment.","duration":"Aug 2006 Oct 2007 1 year 3 months","duration_short":"1 year 3 months","end_date":"Oct 2007","start_date":"Aug 2006","subtitle":"Hewlett-Packard","title":"Software/system engineer"}],"url":"https://www.linkedin.com/company/hewlett-packard-enterprise"}]', '["“Mayank was a terrific sustaining engineering manager at Oracle and worked with a multi region team on some very tricky escalations. He was always pleasant to work with, methodical and detail oriented and my team always had good things to say about their interactions with him. I would recommend him for any complex reliability engineering initiative and as a strong leader with technical depth.”","“Mayank bring customer first attitude in everything he does and he has full breadth of knowledge in database stack. I’ve seen Mayank consistently display great character, keeping cool in tense situations, and alignment with organizational structure. With his unique skills in solving complex problems, deep passion for the technology, and ability to lead the teams; Mayank would be a great leader for any organization.”"]'] User: ['Prabhdeep Singh', 'I am a driven professional with a broad technical skill set. Excellent communicator and adept at working with diverse teams to implement projects. A quick study on new technologies.', 'Software Engineer/Cloud Architect/Devops Engineer', 'AndGo by Goodyear', '[{"company":"AndGo by Goodyear","company_id":"andgo-now","industry":"Motor Vehicle Manufacturing","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Sep 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Sep 2021","subtitle":"AndGo by Goodyear","title":"Senior Software Engineer(Devops)"}],"url":"https://www.linkedin.com/company/andgo-now"},{"company":"CompSci, LLC","company_id":"compsci-llc","location":null,"positions":[{"description":"","duration":"Sep 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Sep 2021","subtitle":"CompSci, LLC","title":"Cloud Architecture Consultant"},{"description":"","duration":"Feb 2019 Sep 2021 2 years 8 months","duration_short":"2 years 8 months","end_date":"Sep 2021","start_date":"Feb 2019","subtitle":"CompSci, LLC","title":"Cloud Solution Architect/Software Engineer"}],"url":"https://www.linkedin.com/company/compsci-llc"},{"company":"MentorTek, Inc.","company_id":"mentortek","location":null,"positions":[{"description":"","duration":"Oct 2018 Feb 2019 5 months","duration_short":"5 months","end_date":"Feb 2019","start_date":"Oct 2018","subtitle":"MentorTek, Inc.","title":"Software Engineer"},{"description":"","duration":"Oct 2017 Oct 2018 1 year 1 month","duration_short":"1 year 1 month","end_date":"Oct 2018","start_date":"Oct 2017","subtitle":"MentorTek, Inc.","title":"Junior Software Engineer"}],"url":"https://www.linkedin.com/company/mentortek"},{"company":"Southern Methodist University","company_id":"smudallas","location":"Dallas/Fort Worth Area","positions":[{"description":"Coding Bootcamp teaching assistant Coding Bootcamp teaching assistant","duration":"May 2018 Nov 2018 7 months","duration_short":"7 months","end_date":"Nov 2018","start_date":"May 2018","subtitle":"Southern Methodist University","title":"Teaching Assistant"}],"url":"https://www.linkedin.com/company/smudallas"},{"company":"Forcepoint","company_id":"forcepoint","location":"Austin, Texas Area","positions":[{"description":"- Cybersecurity consultant for managed accounts- 100% quota attainment during my tenure - Cybersecurity consultant for managed accounts- 100% quota attainment during my tenure","duration":"Jan 2017 Sep 2017 9 months","duration_short":"9 months","end_date":"Sep 2017","start_date":"Jan 2017","subtitle":"Forcepoint","title":"Senior Inside Sales"}],"url":"https://www.linkedin.com/company/forcepoint"},{"company":"Beekeeper Data","company_id":"beekeeper-data","location":"Dallas/Fort Worth Area","positions":[{"description":"- Design and implement entire sales cycle from scratch- Increased Lead generation by 140%- Attain 100% of quota every quarter- Prospect into multiple organizations via cold-calling, networking, e-mail/e-marketing- Help manage every aspect of sales cycle from prospecting to close-Managed sales reps/interns - Design and implement entire sales cycle from scratch- Increased Lead generation by 140%- Attain 100% of quota every quarter- Prospect into multiple organizations via cold-calling, networking, e-mail/e-marketing- Help manage every aspect of sales cycle from prospecting to close-Managed sales reps/interns","duration":"Mar 2016 Jan 2017 11 months","duration_short":"11 months","end_date":"Jan 2017","start_date":"Mar 2016","subtitle":"Beekeeper Data","title":"Account Executive/Sales Development"}],"url":"https://www.linkedin.com/company/beekeeper-data"},{"company":"Omnitracs","company_id":"omnitracs","location":null,"positions":[{"description":"- Support and manage 12 members of the BDR(outbound team) West/East Team/Canada- Mentor and manage an Inbound Team of 8 BDAs and 12 interns- Work with both BDAs and BDRs to achieve their sales and professional goals- Design and implement process documents to make the team more efficient- Consistently attain 100% of quota every month","duration":"May 2015 Mar 2016 11 months","duration_short":"11 months","end_date":"Mar 2016","start_date":"May 2015","subtitle":"Omnitracs","title":"Business Development Representative - Lead US and Canada Territories"},{"description":"- Create custom reports in Salesforce to prospect in specific target markets- Serve as a source of knowledge and experience for new and existing coworkers- Create an average of 40 qualified cold call opportunities per month- Consistently attain from 100% of quota every month- Gain in-depth knowledge of Salesforce CRM","duration":"Jul 2014 May 2015 11 months","duration_short":"11 months","end_date":"May 2015","start_date":"Jul 2014","subtitle":"Omnitracs","title":"Business Development Representative"}],"url":"https://www.linkedin.com/company/omnitracs"},{"company":"Lewisville ISD","company_id":"lewisville-isd","location":"Lewisville, TX","positions":[{"description":"- Facilitate student access to rigorous curriculum- Set an example of personal excellence and high expectations for AVID students follow.- Conduct mini-lessons in the process of writing in all subject areas, study skills, and other aspects of college preparation - Facilitate student access to rigorous curriculum- Set an example of personal excellence and high expectations for AVID students follow.- Conduct mini-lessons in the process of writing in all subject areas, study skills, and other aspects of college preparation","duration":"Oct 2013 Jun 2014 9 months","duration_short":"9 months","end_date":"Jun 2014","start_date":"Oct 2013","subtitle":"Lewisville ISD","title":"Avid Tutor"}],"url":"https://www.linkedin.com/company/lewisville-isd"}]', '["Craig White “Prabhdeep is an excellent problem solver and a strategic thinker. While working with this professional at Omnitracs, he managed to step up and lead our entire Business Development Team successfully. When probed with questions, he was a credible source of knowledge for all company processes, products, and intelligence. Prabhdeep was truly a helpful resource to our team, and would easily be treasured in any working environment. ”","Kyle Nooris “Prabhdeep is a natural born leader and an excellent worker. Highly competitive by nature but never one to let that overshadow his desire to teach and inspire others. Prabhdeep consistently rounded out the top of the quota leaderboard and sought ways to improve the group\'s ability to succeed. ”"]']### Assistant: The agent's job is to work as a Site Reliability Engineer at Google, and today the user is reaching out to the agent because they need assistance in implementing DevOps practices for their current software engineering role.
### Human: Agent: ['Sharaya Thompson', "Proven track record in team leadership, organic growth via relationship building, and sales.Throughout her career, Sharaya has combined her unique expertise in psychology and business to contribute to business' growth by coaching and training teams, while cultivating mutually beneficial professional relationships that stand the test of time. Because of her passion for helping others, she has enjoyed great success, transitioning from specialist to manager of business development. Most recently, Sharaya has had the opportunity to lead the evolution of qualified leads at RemoteLock. Shifting from a primarily inbound driven process, prospecting has become a new way to gain market share. Previously, Sharaya has had the pleasure of working for large corporations, and therefore has a proven track record of success in customer service, inbound/outbound sales, and building cross-functional initiatives with other departmental teams.", 'Founder at Energize. Engage. Execute.', 'Energize. Engage. Execute.', '[{"company":"Energize. Engage. Execute.","company_id":null,"location":"","positions":[{"description":"","duration":"Feb 2020 - Present 1 year 9 months","duration_short":"1 year 9 months","end_date":"Present","start_date":"Feb 2020","subtitle":"Energize. Engage. Execute.","title":"Founder"}],"url":""},{"company":"RemoteLock","company_id":"remotelock","location":null,"positions":[{"description":"","duration":"Jan 2019 - Present 2 years 10 months","duration_short":"2 years 10 months","end_date":"Present","start_date":"Jan 2019","subtitle":"RemoteLock","title":"Business Development Manager"},{"description":"","duration":"Jun 2018 Jan 2019 8 months","duration_short":"8 months","end_date":"Jan 2019","start_date":"Jun 2018","subtitle":"RemoteLock","title":"Business Development Specialist"}],"url":"https://www.linkedin.com/company/remotelock"},{"company":"Vantiv","company_id":"vantiv","location":"","positions":[{"description":"","duration":"Jan 2017 Jun 2018 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jun 2018","start_date":"Jan 2017","subtitle":"Vantiv","title":"Channel Account Manager"}],"url":"https://www.linkedin.com/company/vantiv"},{"company":"Comcast Business","company_id":"comcast-business","location":null,"positions":[{"description":"","duration":"Feb 2016 Jan 2017 1 year","duration_short":"1 year","end_date":"Jan 2017","start_date":"Feb 2016","subtitle":"Comcast Business","title":"Order Management Specialist"},{"description":"","duration":"Mar 2014 Feb 2016 2 years","duration_short":"2 years","end_date":"Feb 2016","start_date":"Mar 2014","subtitle":"Comcast Business","title":"Business Services Representative"}],"url":"https://www.linkedin.com/company/comcast-business"},{"company":"Comcast Cable","company_id":"comcast","location":"United States","positions":[{"description":"","duration":"Mar 2013 Feb 2014 1 year","duration_short":"1 year","end_date":"Feb 2014","start_date":"Mar 2013","subtitle":"Comcast Cable","title":"Customer Account Executive"}],"url":"https://www.linkedin.com/company/comcast"}]', '["Ben Schumacher “From the first day I met Sharaya I knew something was different about her than other managers I\'ve had in the past. It was during my interview process that she was very transparent about what was to be expected and accepted of my position but also some hard truths about the company at large. However, it was when she turned the table and asked me what I was expecting and wanted to accept that had me sold. It was this level of care, understanding and LISTENING that shocked and awed me and has only continued since my first day of employment. Some people can talk the talk but not back it up, Sharaya is not one of these people. She has been an absolute maverick in implementing new business development ideas and processes for RemoteLock but hasn\'t lost her caring qualities. She still asks for the opinions of others, listens to those with experience and isn\'t afraid of A/B testing to refine her own process and doesn\'t let her own pride get in the way of criticism. As far as leadership qualities go, she has them all. If you have the opportunity to work for Sharaya, I would consider you to be a very very lucky person. I 100% recommend working with Sharaya, without a shadow of a doubt!”","Zach Myles “Sharaya is the best manager I have had in my career. She\'s always willing to help, she knows the best practices to abide by, and has always participated in continuing education throughout the time I have known her. When there\'s no path to follow, she creates the path and is never afraid of failure and trying new things. I have had the privilege of learning from her the last 2 and a half years and I can confidently say that I would not have the skills and the time management that I do now if not for her. Highly recommend working with Sharaya!”"]'] User: ['Amanda Atchison', 'Detail-oriented and thoughtful individual with strong communication and organizational skills', 'Underwriting Assistant', 'Aerotek', '[{"company":"Aerotek","company_id":"aerotek","industry":"Staffing and Recruiting","location":"Illinois, United States","positions":[{"description":"","duration":"Jun 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Aerotek","title":"Underwriting Assistant"}],"url":"https://www.linkedin.com/company/aerotek"},{"company":"COUNTRY Financial®","company_id":"country-financial-","location":"United States","positions":[{"description":"Billing Specialist Billing Specialist","duration":"Aug 2020 May 2021 10 months","duration_short":"10 months","end_date":"May 2021","start_date":"Aug 2020","subtitle":"COUNTRY Financial®","title":"Billing Specialist"}],"url":"https://www.linkedin.com/company/country-financial-"},{"company":"Apple","company_id":"apple","location":"United States","positions":[{"description":"Technical chat support for apple products, from iPhones to iPads to MacBooks to desktop Mac Technical chat support for apple products, from iPhones to iPads to MacBooks to desktop Mac","duration":"Apr 2018 Nov 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Nov 2019","start_date":"Apr 2018","subtitle":"Apple","title":"Technical Specialist"}],"url":"https://www.linkedin.com/company/apple"},{"company":"Aspen Dental","company_id":"aspen-dental","location":"United States","positions":[{"description":"Greet and check in patients in a friendly manner.Collect co-payments and verify insurance coverage.Schedule and confirm patient appointments.Prepare new patient charts neatly and accurately.Various office duties as assigned by Office Manager.Responding to patient billing or financial inquiries, directing to appropriate departments, as necessary.Collect and post payments and record receipts.Balance nightly deposits and complete credit card processing. Greet and check in patients in a friendly manner.Collect co-payments and verify insurance coverage.Schedule and confirm patient appointments.Prepare new patient charts neatly and accurately.Various office duties as assigned by Office Manager.Responding to patient billing or financial inquiries, directing to appropriate departments, as necessary.Collect and post payments and record receipts.Balance nightly deposits and complete credit card processing.","duration":"Apr 2016 Apr 2018 2 years 1 month","duration_short":"2 years 1 month","end_date":"Apr 2018","start_date":"Apr 2016","subtitle":"Aspen Dental","title":"Patient Service Representative"}],"url":"https://www.linkedin.com/company/aspen-dental"},{"company":"Randstad Technologies US","company_id":"randstad-technologies-us","location":"Bloomington/Normal, Illinois Area","positions":[{"description":"Meeting supportCreating and maintaining distribution lists Document trackingDatabase document management Facilitate security and systems accessesAssist with website/SharePoint creation and maintenance. Creation of presentations, diagrams, Org charts/Flow Charts using PowerPoint and VisioCreation and copying of documents and presentations People Allocation Requests Meeting supportCreating and maintaining distribution lists Document trackingDatabase document management Facilitate security and systems accessesAssist with website/SharePoint creation and maintenance. Creation of presentations, diagrams, Org charts/Flow Charts using PowerPoint and VisioCreation and copying of documents and presentations People Allocation Requests","duration":"Mar 2015 Sep 2015 7 months","duration_short":"7 months","end_date":"Sep 2015","start_date":"Mar 2015","subtitle":"Randstad Technologies US","title":"Systems Support Specialist"}],"url":"https://www.linkedin.com/company/randstad-technologies-us"},{"company":"Randstad","company_id":"randstad","location":"Bloomington/Normal, Illinois Area","positions":[{"description":"Provide helpdesk support and resolve problems to the end user’s satisfactionMonitor and respond quickly and effectively to requests received through the IT helpdeskMonitor Service Desk for tickets assigned to the queue and process first-in first-out based on priorityEnsure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment Provide helpdesk support and resolve problems to the end user’s satisfactionMonitor and respond quickly and effectively to requests received through the IT helpdeskMonitor Service Desk for tickets assigned to the queue and process first-in first-out based on priorityEnsure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment","duration":"Dec 2014 Mar 2015 4 months","duration_short":"4 months","end_date":"Mar 2015","start_date":"Dec 2014","subtitle":"Randstad","title":"Help Desk Support"}],"url":"https://www.linkedin.com/company/randstad"},{"company":"NCT","company_id":"nct","location":"Bloomington/Normal, Illinois Area","positions":[{"description":"Develops and maintains a detailed project schedule which includes administrative tasks and all sites involved in the project.Schedule the work of techniciansGenerate work orders for work sites Monitor day to day activity of the projectMonitor the progression of the project installs Develops and maintains a detailed project schedule which includes administrative tasks and all sites involved in the project.Schedule the work of techniciansGenerate work orders for work sites Monitor day to day activity of the projectMonitor the progression of the project installs","duration":"May 2012 Sep 2013 1 year 5 months","duration_short":"1 year 5 months","end_date":"Sep 2013","start_date":"May 2012","subtitle":"NCT","title":"Lead Project Coordinator"}],"url":"https://www.linkedin.com/company/nct"},{"company":"Afni","company_id":"afni","location":"Bloomington/Normal, Illinois Area","positions":[{"description":"Processes customer information, Resolving inconsistencies and reviewing data for errors using standard data entry procedureRequests further information for documents that are considered incompleteEnters information into specific files or forms from hand written pages or printed files Processes customer information, Resolving inconsistencies and reviewing data for errors using standard data entry procedureRequests further information for documents that are considered incompleteEnters information into specific files or forms from hand written pages or printed files","duration":"Mar 2011 May 2012 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2012","start_date":"Mar 2011","subtitle":"Afni","title":"Project Coordinator- Date Entry"}],"url":"https://www.linkedin.com/company/afni"},{"company":"Avis Budget Group EMEA","company_id":"avis-budget-group-emea","location":"Bloomington/Normal, Illinois Area","positions":[{"description":"Promote and sell company products and servicesProvide personalized and exceptional rental experiences to all customersPrepare and process rental transactions accuratelyRespond to all customer inquiries and concerns in a professional and friendly manner both on the telephone and in person Promote and sell company products and servicesProvide personalized and exceptional rental experiences to all customersPrepare and process rental transactions accuratelyRespond to all customer inquiries and concerns in a professional and friendly manner both on the telephone and in person","duration":"Jul 2009 Nov 2010 1 year 5 months","duration_short":"1 year 5 months","end_date":"Nov 2010","start_date":"Jul 2009","subtitle":"Avis Budget Group EMEA","title":"Counter Sales Agent"}],"url":"https://www.linkedin.com/company/avis-budget-group-emea"},{"company":"State Farm Insurance","company_id":"state_farm","location":"","positions":[{"description":"Answered phones and respond to customer requestsProvided customers with product and service informationTransferred customer calls to appropriate staffIdentified, researched, and resolved customer issues utilizing the computer systemResearched billing issues and misapplied paymentsTook messages for the Agents offices Answered phones and respond to customer requestsProvided customers with product and service informationTransferred customer calls to appropriate staffIdentified, researched, and resolved customer issues utilizing the computer systemResearched billing issues and misapplied paymentsTook messages for the Agents offices","duration":"May 2008 Apr 2009 1 year","duration_short":"1 year","end_date":"Apr 2009","start_date":"May 2008","subtitle":"State Farm Insurance","title":"Customer Service Representative"}],"url":"https://www.linkedin.com/company/state_farm"},{"company":"Technisource","company_id":"technisource","location":"Bloomington/Normal, Illinois Area","positions":[{"description":"Created and edited department requisites Set Computer Orders into Lotus Adding profiles and packages onto orders Lotus notes, Microsoft Word, Excel and Outlook, ITAR ,A.M.S,I.M.S Woodridge Apartments Eureka IL Created and edited department requisites Set Computer Orders into Lotus Adding profiles and packages onto orders Lotus notes, Microsoft Word, Excel and Outlook, ITAR ,A.M.S,I.M.S Woodridge Apartments Eureka IL","duration":"Oct 2007 Apr 2008 7 months","duration_short":"7 months","end_date":"Apr 2008","start_date":"Oct 2007","subtitle":"Technisource","title":"Technical Analyst Assistant"}],"url":"https://www.linkedin.com/company/technisource"},{"company":"Professional Property Managers","company_id":"professional-property-managers","location":"Eureka,IL","positions":[{"description":"Assisted with tenant requests and phone calls Maintained sanitation of building Showed apartments to possible rentersRelayed messages to upper management Bookkeeping and filing ( paper work for the tenants, filing applications ) Assisted with tenant requests and phone calls Maintained sanitation of building Showed apartments to possible rentersRelayed messages to upper management Bookkeeping and filing ( paper work for the tenants, filing applications )","duration":"Sep 2006 Sep 2007 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2007","start_date":"Sep 2006","subtitle":"Professional Property Managers","title":"Property Assistant Manager"}],"url":"https://www.linkedin.com/company/professional-property-managers"},{"company":"Shell Oil Company","company_id":"shell","location":"","positions":[{"description":"Processed store spreadsheets Handled the end bookkeeping Calculated and controlled end of day deposits Processed employee scheduling Took inventory of stock and reorder when inventory drops to a specified levelProvided customer service Processed store spreadsheets Handled the end bookkeeping Calculated and controlled end of day deposits Processed employee scheduling Took inventory of stock and reorder when inventory drops to a specified levelProvided customer service","duration":"Apr 2000 Apr 2003 3 years 1 month","duration_short":"3 years 1 month","end_date":"Apr 2003","start_date":"Apr 2000","subtitle":"Shell Oil Company","title":"Assistant General Manager"}],"url":"https://www.linkedin.com/company/shell"}]', '["Jeremy Applegate “To Whom It May Concern, During my time with Amanda at Aspen Dental, she was organized, detailed and held herself to high standards. I would recommend her without blinking an eye. Thanks Jeremy Applegate”","Joseph Welte “Amanda has done a good job of managing the increasing work load for this project. Amanda assures that over 150 technicians have all their paperwork along with changing schedules when an emergency comes up. She continually adjusting scheduling on an hourly basis to ensure the customer receives the what they need when they need it. Amanda also takes check out calls from the technician to verify that everything was completed that was required before leaving.”"]']### Assistant: The agent's job is to lead the evolution of qualified leads at RemoteLock, and today, the agent is reaching out to the user because they need assistance with underwriting for a new business opportunity.
### Human: Agent: ['Anthony Balavitch III, J.D., CIC', 'Phone Number: 734-282-2194 Email address: tony.balavitch@assuredpartners.com. We help companies maximize profits using risk management. Our methods are not typical like other risk professionals. Strive to foster an ongoing collaborative relationship which will help identify the levers that clients and prospective clients could be and maybe should be pulling to maximize cost opportunities. Tony grew up in Wyandotte, Michigan along with seven brothers and sisters. B.B.A. Business Management -Western Michigan University 1980, Juris Doctorate - University of Detroit Mercy in 1998 - admitted to MI Bar 1999. Certified Insurance Counselor designation earned in 2002.', 'Senior Account Executive at AssuredPartners', 'AssuredPartners', '[{"company":"AssuredPartners","company_id":"assuredpartners","industry":"Insurance","location":"Wyandotte MI","positions":[{"description":"Senior Account Executive located in Michigan for AssuredPartners, one of the fastest growing privately owned insurance brokerages in the U.S., headquartered in Lake Mary, FL. With over $1.6B in annual revenue, and thousands of employees, we have a deep bench of intellectual knowledge and resources. As a a privately owned insurance broker, we have more autonomy than publicly traded brokers so we can concentrate on our client\'s needs instead of stockholder pressures. Property and Casualty (“P&C”), Risk Management, Employee Group Benefits and Personal Insurance products and services.","duration":"Aug 1995 - Present 26 years 8 months","duration_short":"26 years 8 months","end_date":"Present","start_date":"Aug 1995","subtitle":"AssuredPartners","title":"Sr. Account Executive"}],"url":"https://www.linkedin.com/company/assuredpartners"}]', '["Tina Goodlock “Anthony takes time to ensure his clients understand his presentation. He spends time working with his customers and building relationships. He is knowledgable and trustworthy. Customer service and customer relation skills are impeccable.”","Brian Hogan “Tony provided the insurance policies we depended on for the exposures we faced in business as a commercial general contractor. This is a highly variable and sometimes complicated task given the coverage requirement variations we would see from one owner to the next, and exposures inherent in open store construction work. My role required me to be in contact with Tony and his associates on a weekly and sometimes daily basis. I can say without reservation that I was a highly satisfied customer and our insurance house was always in order. The devil is in the details and Tony was always on top of the details.”"]'] User: ['Jessica Spiezio', 'https://linktr.ee/jessicaspiezio', 'Lead Designer at MegaVolt — Founder of Totl', 'Totl', '[{"company":"Totl","company_id":"totlecybernetics","industry":"Technology, Information and Media","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"2020 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"2020","subtitle":"Totl","title":"Founder"}],"url":"https://www.linkedin.com/company/totlecybernetics"},{"company":"Design Roles","company_id":"jessica-spiezio-design","location":"","positions":[{"description":"Current Position: Lead Designer at MegaVolt CorpPrevious Positions: UI/UX Designer at Etomon Product Designer at M.A. Service 360 Product Designer at Udeesa Co-Founder & Lead Designer at VertraSpecializing in Web3 & Modern Design Current Position: Lead Designer at MegaVolt CorpPrevious Positions: UI/UX Designer at Etomon Product Designer at M.A. Service 360 Product Designer at Udeesa Co-Founder & Lead Designer at VertraSpecializing in Web3 & Modern Design","duration":"Oct 2015 - Present 6 years 10 months","duration_short":"6 years 10 months","end_date":"Present","start_date":"Oct 2015","subtitle":"Design Roles","title":"UI/UX/Product Designer"}],"url":"https://www.linkedin.com/company/jessica-spiezio-design"},{"company":"Fullstack Academy","company_id":"fullstack-academy","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"2020 2021 1 year","duration_short":"1 year","end_date":"2021","start_date":"2020","subtitle":"Fullstack Academy","title":"Teaching Fellow"}],"url":"https://www.linkedin.com/company/fullstack-academy"},{"company":"Lehigh University","company_id":"lehigh-university","location":"Silicon Valley, California, United States","positions":[{"description":"","duration":"Jan 2019 2019 less than a year","duration_short":"less than a year","end_date":"2019","start_date":"Jan 2019","subtitle":"Lehigh University","title":"Silicon Valley Program"}],"url":"https://www.linkedin.com/company/lehigh-university"}]', '["Branden Sherman “I was recently able to be Project Lead on Jessica\'s Capstone Project and I have been deeply impressed by her incredible design skills and exceptional abilities as a software developer. She is a great communicator with a positive spirit and her attention to detail is strong. In addition, she has shown countless times a determination to hold her work to a higher standard and make sure that it is reached. I highly recommend Jessica and I know that any team would benefit from having her on it.”","LinkedIn User “I had the pleasure of working with Jess on our Fullstack Academy Capstone presentation; Topper. From her design expertise to her exceptional work ethic, her significant contributions took our product to the next level. Any team would be lucky to work with Jessica and I look forward to seeing all that she accomplishes in the future! ”"]']### Assistant: The agent's job is to help companies maximize profits using risk management, and today the user is reaching out to the agent because they need assistance in designing a comprehensive insurance policy for their technology startup.
### Human: Agent: ['Stav Hinenzon', "I'm Stav Hinenzon, a game designer and developer with a valuable combination of design and technical skills that makes me an asset to a wide variety of teams. My main areas of interest are systems design, gameplay programming, and narrative design. My achievements include: * Work selected for DigiPen student showcase at PAX West 2018 * Placed as Gold Winner at GDC Narrative Review Competition in 2017 and 2019 * Made Dean's List of DigiPen Institue of Technology Fall 2016 You can find my portfolio at https://stavhinenzon.wixsite.com/stavhinenzon", 'Game Designer and Developer', 'PlayStation', '[{"company":"PlayStation","company_id":"playstation-sony","industry":"Entertainment Providers","location":"","positions":[{"description":"","duration":"Feb 2022 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Feb 2022","subtitle":"PlayStation","title":"Technical Game Designer"}],"url":"https://www.linkedin.com/company/playstation-sony"},{"company":"Strange Scaffold","company_id":null,"location":"","positions":[{"description":"","duration":"Dec 2020 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Dec 2020","subtitle":"Strange Scaffold","title":"Technical Designer"}],"url":""},{"company":"Turn 10 Studios","company_id":"turn-10-studios","location":"Redmond, Washington, United States","positions":[{"description":"","duration":"Mar 2020 Jun 2021 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jun 2021","start_date":"Mar 2020","subtitle":"Turn 10 Studios","title":"Software Design Engineer"}],"url":"https://www.linkedin.com/company/turn-10-studios"},{"company":"DigiPen Institute of Technology","company_id":"digipen-institute-of-technology","location":"Redmond, Washington, United States","positions":[{"description":"","duration":"Sep 2019 Dec 2019 4 months","duration_short":"4 months","end_date":"Dec 2019","start_date":"Sep 2019","subtitle":"DigiPen Institute of Technology","title":"Teacher\'s Assistant - Roleplaying Game Design"}],"url":"https://www.linkedin.com/company/digipen-institute-of-technology"}]', '["Alexander Veneruso “I had the pleasure of working with Stav during his time at Turn 10 Studios. Competent, professional, diligent, and insightful, Stav brings both software development and game design know-how to any team that\'s lucky enough to have him on it.”","Jake Lewandosky “After shipping two games with Stav over the course of 3 semesters, I’ve learned a great deal about Stav’s character and work ethic. It was during our time working on, Kisuk: The Raven’s Daughter, that Stav served as co-producer where we had to work under tight time constraints while learning Unreal Engine 4. Due to this being an agile environment, Stav’s work ethic really shined. His focus and attention to detail was a beacon in guiding the team through the development cycle, where he was able to focus on not only the small scope details but the big picture as well. It was his ability to quickly iterate, scope, analyze playtest results, and coordinate that really profited the team. As a result, we delivered Kisuk with quality gameplay, narratively aligning close to the original Inuit legend. During our time working on Valo: Frozen Light, it was his analytical ability during his playtests that really lifted the gameplay of Valo to being worthy of showcasing at DigiPen’s PAX2018 appearance. As Stav’s colleague, his fastidiousness, design prowess, emotional intelligence, and communication are his core pillars. It shows in his ability to deliver games and adapt in a shifting climate. He is the technical designer that every producer and director would be lucky to have and an outstanding team player, teammate, and friend.”"]'] User: ['Ken Zhang', 'Gamer moonlighting as a communications strategist. I work with my talented colleagues at SIE to shape the story of PlayStation and spotlight our incredible community of creators and innovators.Thankful to work within a medium I love and an industry brimming with talent, creativity and imagination.• Current role: collaborating with global SIE teams and partners to tell our brand and innovation story for PlayStation, with a focus on hardware and network services (PS4, PS5, PlayStation Network)• Past life: Call of Duty media & influencer relations; Xbox platform & first-party PR', 'Senior PR Manager at Sony Interactive Entertainment', 'PlayStation', '[{"company":"PlayStation","company_id":"playstation-sony","industry":"Entertainment Providers","location":"Orange County, California, United States","positions":[{"description":"Drive PR campaigns for the PlayStation brand, platforms and network services (PS5, PS4, PS Plus, PS Now)","duration":"Aug 2020 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Aug 2020","subtitle":"PlayStation","title":"Senior Public Relations Manager"}],"url":"https://www.linkedin.com/company/playstation-sony"},{"company":"PMK•BNC","company_id":"pmk-bnc","location":"Greater Los Angeles Area","positions":[{"description":"• Led consumer media strategy for the Call of Duty franchise on behalf of Activision.• Spearheaded integrated PR campaigns involving media, athletes, celebrities and social influencers.","duration":"Oct 2017 Aug 2020 2 years 11 months","duration_short":"2 years 11 months","end_date":"Aug 2020","start_date":"Oct 2017","subtitle":"PMK•BNC","title":"Senior Director, Brand Communications"}],"url":"https://www.linkedin.com/company/pmk-bnc"},{"company":"Edelman","company_id":"edelman","location":"Greater Los Angeles Area","positions":[{"description":"• Oversaw social media strategy and content/messaging for Destiny 2 owned channels.","duration":"Jun 2017 Oct 2017 5 months","duration_short":"5 months","end_date":"Oct 2017","start_date":"Jun 2017","subtitle":"Edelman","title":"Senior Account Supervisor"}],"url":"https://www.linkedin.com/company/edelman"},{"company":"Assembly Media, Inc","company_id":"assembly-media-inc","location":"Greater Los Angeles Area","positions":[{"description":"• Led integrated PR programs & media outreach for Microsoft’s marquee franchises (Halo, Gears of War, Forza, etc.).","duration":"Sep 2008 Jun 2017 8 years 10 months","duration_short":"8 years 10 months","end_date":"Jun 2017","start_date":"Sep 2008","subtitle":"Assembly Media, Inc","title":"Senior Account Supervisor"}],"url":"https://www.linkedin.com/company/assembly-media-inc"},{"company":"Azaleos","company_id":"avanade-managed-services","location":"","positions":[{"description":"Supported B2B marketing efforts at Seattle-based Microsoft Exchange management service.","duration":"Jan 2008 Aug 2008 8 months","duration_short":"8 months","end_date":"Aug 2008","start_date":"Jan 2008","subtitle":"Azaleos","title":"Marketing Associate"}],"url":"https://www.linkedin.com/company/avanade-managed-services"}]', '["Brian Barbosa “Ken is hands-down one of the most hardworking communication professionals in the business. I was routinely impressed by his ability to layout a clear and sound strategic direction that was driven by both insights and ROI – executing the plan to a T. A selfless leader and thoughtful team player, Ken is constantly looking for ways to push his team to be successful and cares deeply for the professional growth of his colleagues and those that he manages. Having worked with Ken for a number of years, I always admired how his calm demeanor and presence enabled him to deliver quality work in high pressure situations. Regardless of the situation or role, I would recommend Ken without reservation as I know his adaptability and drive to succeed makes him an invaluable member to any and every team he has been on to date.”","Keith Carpenter “In my 14+ years in PR, I’ve never come across someone more organized or strategically driven than Ken. From the moment he started as an intern at Edelman, Ken became an instant client favorite, infusing trust and an unmatched work ethic to everything he touched. Ken was always thinking about ways we could make our work better, from suggesting out of the box strategy to acting as quality control for our pitches and campaigns. Everyone on the team loved working with Ken and clients DEMANDED that he be added to their projects. In the years since our paths divided, I’ve often longed for Ken’s unique blend of candor and professionalism, so with that in mind, I hope we have a chance to work together again in the future.”"]']### Assistant: The agent's job is to collaborate with global SIE teams and partners to tell the brand and innovation story for PlayStation, and today, the agent is reaching out to the user to discuss a potential collaboration opportunity in shaping the story of PlayStation and spotlighting the incredible community of creators and innovators.
### Human: Agent: ['Justine Sturtevant', 'Multilingual professional (German, English, Spanish and Polish) with rich international experience in Online And Offline Marketing; Ecommerce, Travel, Leisure, Lifestyle, Consumer Products. I advise companies (mostly small and medium sized) regarding their online presence: - Successful Social Media strategy (business plan) - Execution in domestic and multilingual markets - Multi-platform - Media Buying - Online and Offline Product Launch - ROI reporting and tracking - Content generation - Reputation management - Social media onboarding - Social media revamping Short term, long-term assignments. Specialties: Online Marketing, Social Media, Online and Offline Product Launch, Online Content Generation, Website Localization, International Accounts, Customer Liaison, CRM, CMS,', 'Digital Marketing Consultant; Strategy, Development & Implementation', 'Marble Systems Inc.', '[{"company":"Marble Systems Inc.","company_id":"marble-systems-inc.","industry":"Wholesale","location":"Fairfax VA","positions":[{"description":"","duration":"Jul 2014 - Present 7 years 11 months","duration_short":"7 years 11 months","end_date":"Present","start_date":"Jul 2014","subtitle":"Marble Systems Inc.","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/marble-systems-inc."},{"company":"Marketing Consulatant","company_id":null,"location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"Nov 2010 - Present 11 years 7 months","duration_short":"11 years 7 months","end_date":"Present","start_date":"Nov 2010","subtitle":"Marketing Consulatant","title":"Online and Offline Marketing Consultant; Strategy, Development & Implementation"}],"url":""},{"company":"Bubok Publishing","company_id":null,"location":"Barcelona Area, Spain","positions":[{"description":"Bubok is a self- publishing platform that reaches users in 6 countries. My responsibilities are leading and managing international growth strategy and global relations thru;Localization management, insuring Bubok\'s websites are linguistically and culturally correctDevelopment of strategic communication for BubokManaging and launching monthly e-communications; newsletters, email blasts, social media, blogs for Bubok’s marketsLaunching seasonal campaigns to drive traffic and sales through web channelsMarket analysis to strengthen profile against competitorsCoordination of the Spanish, Swedish and UK distribution and publishing process, including liaising with multiple 3rd party printersProduct placement & distribution Social Media and Online Marketing strategy","duration":"Sep 2011 Sep 2013 2 years 1 month","duration_short":"2 years 1 month","end_date":"Sep 2013","start_date":"Sep 2011","subtitle":"Bubok Publishing","title":"Head of Internationalization"}],"url":""},{"company":"FloraQueen","company_id":"floraqueen","location":"Barcelona Area, Spain","positions":[{"description":"Developed and managed Social Media Strategy for Facebook,Twitter and Company Blogs.Community management and engagement in 6 languages (.com, .de, .pl, .it, .fr, .es)Content generation and localizationBlog strategy development & implementationAudience Management Platform: publishing content, monitoring conversations, managing applications, and tracking performance.Facebook advertisement and budget managementSocial Media reporting and ROI monitoringOnline Reputation ManagementSMO","duration":"Nov 2010 Aug 2011 10 months","duration_short":"10 months","end_date":"Aug 2011","start_date":"Nov 2010","subtitle":"FloraQueen","title":"Social Media Manager"}],"url":"https://www.linkedin.com/company/floraqueen"},{"company":"Le Cool","company_id":"le-cool","location":"","positions":[{"description":"- Social Media and Online Marketing strategy and implementation- Identify influencers in the industry, establishing relationships, partner & collaboration nationally and internationally- Product placement & distribution- Online content generation and distribution- Market research and competitor analysis - Manage customer suggestions, identify and implement product or service improvement- Identify and route potential sales opportunities to the appropriate teams nationally and internationallySector: Travel, Leisure, Lifestyle","duration":"Jan 2009 Oct 2010 1 year 10 months","duration_short":"1 year 10 months","end_date":"Oct 2010","start_date":"Jan 2009","subtitle":"Le Cool","title":"International Marketing Manager"}],"url":"https://www.linkedin.com/company/le-cool"},{"company":"Lulu.com","company_id":"luludotcom","location":"","positions":[{"description":"- Ensuring the Site is linguistically and culturally correct on a daily basis- Localization management: Identifying and managing all changes to the Site, coordinating translations and localization with thirdparties within the CMS- Development of strategic communication for the German speaking market (Germany, Austria, Switzerland): responsible for creating, providing and authoring content for newsletter and blog.- Competitor and market analysis to strengthen profile against competitors.- Launching seasonal campaigns to drive traffic and sales through web.- Monitoring site traffic with Omniture and implementing necessary responses to stay ahead of visitor tendencies.- Developed and maintained SEO strategy.- Coordination of the German distribution and publishing process, including liaising with multiple 3rd party printers.Sector: Online Publishing","duration":"Jan 2006 Dec 2008 3 years","duration_short":"3 years","end_date":"Dec 2008","start_date":"Jan 2006","subtitle":"Lulu.com","title":"German Online Communication Manager"}],"url":"https://www.linkedin.com/company/luludotcom"},{"company":"A. Sutter GmbH","company_id":null,"location":"","positions":[{"description":"- Campaign development - Assisting in design of Web pages, Corporate Identities and Advertising campaigns - Directly responsible for student development and team building - Campaign development - Assisting in design of Web pages, Corporate Identities and Advertising campaigns - Directly responsible for student development and team building","duration":"Aug 2000 Jun 2003 2 years 11 months","duration_short":"2 years 11 months","end_date":"Jun 2003","start_date":"Aug 2000","subtitle":"A. Sutter GmbH","title":"Digital Media Designer"}],"url":""}]', '["Peter Fisler “Justine is exceptional! She offers the highest standards in professionalism, work ethic, attention to detail, very knowledgeable in trade, provides leading edge work in social media development, and has great follow through. Creative, energetic, thinks outside of the box, works well as a team member and delivers exceptional results. Highly recommend Justine...she stands above the rest in quality and is a complete delight to work with, too.”","Sergio Mejías Sánchez “During the years I worked with Justine, she proved to be of great worth, not only for the quality of her work, but also for her enthusiasm, commitment and attitude at all times.”"]'] User: ['Alice Ahne', 'Art director with experience in executing brand initiatives across print and digital mediums.', 'Principal/Creative Lead', 'Alice Ahne', '[{"company":"Alice Ahne","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 2014 - Present 7 years","duration_short":"7 years","end_date":"Present","start_date":"Sep 2014","subtitle":"Alice Ahne","title":"Principal/Creative Lead"}],"url":""}]', '["Wayne Sissors “Alice is an amazing designer. She has the creative \\"touch\\" to lift the ordinary into something truly unique. She is a keen creative thinker who can deliver countless options for the creative problem and never fails to come up with anything less than outstanding. Alice is also a very smart marketer who understands consumers and how to reach them with emotive, eye-catching designs. On top of everything, she is a pleasure to work with and is a true team player. Highly recommended!”","Nancy Wells “I think the highest compliment a writer can give a designer is that the stuff she designed is in my portfolio! She makes my words look terrific and together the creative we\'ve produced have had great response rates and lift. Acquisition packages like Miles and Open Road credit card packages, sweepstakes campaigns, portfolio direct mail, international acceptance--we\'ve collaborated for over 5 years. Over the years we\'ve struggled over things like \\"too much copy in too little space\\", and \\"the business partner wants an image they found on a Google search\\" and she\'s taken these challenges and turned them into some beautiful, clean, sophisticated solutions.”"]']### Assistant: The agent's job is to provide online and offline marketing consulting services, and today the user is reaching out to the agent because they need assistance in executing brand initiatives across print and digital mediums for their business.
### Human: Agent: ['Robert Escobar', 'A Six Sigma Black Belt, Robert has extensive experience at leading and supporting projects in a wide variety of capacities. He has a proven track record of building high levels of trust with all levels of management and business partners. In terms of strengths his versatility, work ethic and intellect have consistently been cited throughout his career as assets. Specialties: Process improvement, business analysis, cross-functional coordination, presentation and facilitation.', 'Project Manager, Business Analyst - Financial Services', 'BKD CPAs & Advisors', '[{"company":"BKD CPAs & Advisors","company_id":"bkdllp","industry":"Accounting","location":"","positions":[{"description":"","duration":"Jan 2015 - Present 7 years","duration_short":"7 years","end_date":"Present","start_date":"Jan 2015","subtitle":"BKD CPAs & Advisors","title":"IT Project Manager"}],"url":"https://www.linkedin.com/company/bkdllp"},{"company":"Celerity","company_id":"celerity_it","location":"","positions":[{"description":"Supporting a large scale system implementation in mutliple areas including requirements development, business analysis, project communication, data management and vendor set up. Supporting a large scale system implementation in mutliple areas including requirements development, business analysis, project communication, data management and vendor set up.","duration":"Mar 2010 Jan 2015 4 years 11 months","duration_short":"4 years 11 months","end_date":"Jan 2015","start_date":"Mar 2010","subtitle":"Celerity","title":"Consultant"}],"url":"https://www.linkedin.com/company/celerity_it"},{"company":"JP Morgan Chase","company_id":"jpmorganchase","location":"","positions":[{"description":"Responsible for the Finance project portfolio within Chase Loss Mitigation Services. Responsible for the Finance project portfolio within Chase Loss Mitigation Services.","duration":"Aug 2007 Apr 2010 2 years 9 months","duration_short":"2 years 9 months","end_date":"Apr 2010","start_date":"Aug 2007","subtitle":"JP Morgan Chase","title":"Project Manager"}],"url":"https://www.linkedin.com/company/jpmorganchase"},{"company":"Town North Bank","company_id":"town-north-bank","location":"","positions":[{"description":"Project Manager- provided process improvement, business consulting and operational support to multiple departments. Project Manager- provided process improvement, business consulting and operational support to multiple departments.","duration":"Apr 2006 Aug 2007 1 year 5 months","duration_short":"1 year 5 months","end_date":"Aug 2007","start_date":"Apr 2006","subtitle":"Town North Bank","title":"Business Systems Analyst"}],"url":"https://www.linkedin.com/company/town-north-bank"},{"company":"Washington Mutual, Inc.","company_id":"jpmorganchase","location":"","positions":[{"description":"Completed a ‘Top Ten’ Commercial Group project (e.g. Lockbox Conversion) which touched the entire customer base. In addition, led 3 of the Commercial Group\'s top 20 projects and 2 of the top 16 in 2005. Completed a ‘Top Ten’ Commercial Group project (e.g. Lockbox Conversion) which touched the entire customer base. In addition, led 3 of the Commercial Group\'s top 20 projects and 2 of the top 16 in 2005.","duration":"Aug 2004 Apr 2006 1 year 9 months","duration_short":"1 year 9 months","end_date":"Apr 2006","start_date":"Aug 2004","subtitle":"Washington Mutual, Inc.","title":"Risk Implementation Specialist"}],"url":"https://www.linkedin.com/company/jpmorganchase"},{"company":"Transamerica","company_id":"transamerica","location":"","positions":[{"description":"1. Set the company strategy for the purchase of tax assessor data nationwide (average yearly expenditure of $1.9 million), reducing costs by $120,000 in 2004.2. Participated as the only associate on all three company Six Sigma Black Belt implementation teams, contributing to each and acting as the central liaison. 1. Set the company strategy for the purchase of tax assessor data nationwide (average yearly expenditure of $1.9 million), reducing costs by $120,000 in 2004.2. Participated as the only associate on all three company Six Sigma Black Belt implementation teams, contributing to each and acting as the central liaison.","duration":"Jun 1998 Jul 2004 6 years 2 months","duration_short":"6 years 2 months","end_date":"Jul 2004","start_date":"Jun 1998","subtitle":"Transamerica","title":"Manager- Property Strategy"}],"url":"https://www.linkedin.com/company/transamerica"}]', '["Mario Aguila “Robert has proven himself as a very resourceful, insightful colleague and teammate in the BPM space of our REO sector project at Fannie Mae. He is diligent, assertive and tactful in asking clients thought-provoking analytical questions. As a result, Robert has consistently produced exceptional management decision information and guidance.”","Rory Cannaday, CFA “Robert is the can do Project Manager. Having worked with him on a Major Company wide project, I have to say he is one of the best project managers I have been in contact with. He always has the \\"can do\\" attitude, never quits, and always delivers results.”"]'] User: ['Gus Stroupe', 'After years of management responsibility, I have returned to my first love-Sales which allows me to consult with clients and assist them in planning marketing programs that increase their profits and employee recognition programs which reduce employee turnover.', 'Account executive at Brown & Bigelow', 'Brown & Bigelow', '[{"company":"Brown & Bigelow","company_id":"brown-&-bigelow","location":"","positions":[{"description":"","duration":"Mar 1995 - Present 26 years 7 months","duration_short":"26 years 7 months","end_date":"Present","start_date":"Mar 1995","subtitle":"Brown & Bigelow","title":"Account executive"}],"url":"https://www.linkedin.com/company/brown-&-bigelow"},{"company":"ITT Grinnell","company_id":null,"location":null,"positions":[{"description":"","duration":"1971 1980 9 years","duration_short":"9 years","end_date":"1980","start_date":"1971","subtitle":"ITT Grinnell","title":"Vice President Marketing"},{"description":"Managed a sales force which sold the company\'s fire protection productsmanaged the engineering department which designed fire protection systems for hazardous locations. Managed R&D departmentResponsible for corporate advertising and market development","duration":"Mar 1971 Feb 1978 7 years","duration_short":"7 years","end_date":"Feb 1978","start_date":"Mar 1971","subtitle":"ITT Grinnell","title":"VP Marketing"}],"url":""}]', '["Jim Baggott “Gus is a true southern gentleman and you can relie on anything he tells you. He is one of the kindest and most honest persons it has been my pleasure to know.”","Michael Susko “Gus is one of the most professional people I have met. His integrity is above reproach. He is dedicated to providing the best service possible for his clients. I highly recommend Gus for all your promotional products needs!”"]']### Assistant: The agent's job is to consult with clients and assist them in planning marketing programs, and today, the agent is reaching out to the user because they need to discuss a potential employee recognition program that could reduce turnover.
### Human: Agent: ['Wayne Rode', 'Diverse experience in residential and commercial (including municipal/ government and BOE) facility energy efficiency advising and auditing. BPI certified Building Analyst. Sales and operations management, program outreach and business development. Insurance and Risk Management- Independent Insurance Agent working with many insurance companies for over a decade! As an Independent Agent, I work for YOU, not any particular carrier, and will advise and analyze your coverage needs and shop your insurance coverage to many companies. Specializing in Home, Auto, Small Business, Construction Project, and Marine/ Recreational Vehicle Insurance. www.theStolzeragency.com www.Facebook.com/wayneinsurance', 'Field Operations | Building Efficiency & Insurance Consulting', 'CMC Energy Services', '[{"company":"CMC Energy Services","company_id":"cmc-energy","industry":"Environmental Services","location":"Cranbury, New Jersey, United States","positions":[{"description":"","duration":"Oct 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Oct 2021","subtitle":"CMC Energy Services","title":"Field Operations Supervisor"}],"url":"https://www.linkedin.com/company/cmc-energy"},{"company":"The Stolzer Insurance Agency, LLC","company_id":null,"location":"","positions":[{"description":"www.facebook.com/wayneinsuranceIndependent Insurance Agent, Advisor & Consultant, specializing in Property & Casualty and Life Insurance for individuals, families, and commercial entities. Focused on home, auto, small business, and life insurance I am able to shop coverage to multiple companies on your behalf as an independent agent. After a thorough review of your risks and current coverage, I will create a custom coverage package specific to your needs. www.facebook.com/wayneinsuranceIndependent Insurance Agent, Advisor & Consultant, specializing in Property & Casualty and Life Insurance for individuals, families, and commercial entities. Focused on home, auto, small business, and life insurance I am able to shop coverage to multiple companies on your behalf as an independent agent. After a thorough review of your risks and current coverage, I will create a custom coverage package specific to your needs.","duration":"Dec 2007 - Present 14 years 4 months","duration_short":"14 years 4 months","end_date":"Present","start_date":"Dec 2007","subtitle":"The Stolzer Insurance Agency, LLC","title":"Independent Insurance Agent"}],"url":""}]', '["Stephen Voloshin “Wayne is a very knowledgeable and reliable insurance agent. I have been working with him for almost 10 years on my insurance and he has been there every step of the way with any question or concern I had”","Cynthia Ciampolillo “I consider Wayne to be a very good business partner that I have worked with over the past 7 years. His hard work, knowledge,positive attitude and commitment to all his clients would be the reason I would recommend Wayne for anyone\'s insurance needs.”"]'] User: ['Robert Teetsel', 'Today I work for Carroll Air Systems My task is to bring economical solutions to HVAC problems for engineers, contractors and owners in the Central Florida Area. My favorite thing about Carroll Air Systems they represent the #1 Air Conditioning Manufacturer Daikin and other complentary products to bring solutions to HVAC needs.', 'Sales Engineer - Daikin Manufacture Representative', 'Carroll Air Systems Inc', '[{"company":"Carroll Air Systems Inc","company_id":null,"location":"Orlando, Florida Area","positions":[{"description":"","duration":"May 2017 - Present 4 years 11 months","duration_short":"4 years 11 months","end_date":"Present","start_date":"May 2017","subtitle":"Carroll Air Systems Inc","title":"Sales Enginner-Daikin Manufacture Representative"}],"url":""},{"company":"Daikin Applied","company_id":"daikin-applied","location":"","positions":[{"description":"Focused on helping multi-site owners find HVACR equipment solutions. I work with clients who need lowest cost of ownership for the long-term benefits of their buildings and the people in them. Daikin McQuay is the largest air conditioning manufacture in the world.. Focused on helping multi-site owners find HVACR equipment solutions. I work with clients who need lowest cost of ownership for the long-term benefits of their buildings and the people in them. Daikin McQuay is the largest air conditioning manufacture in the world..","duration":"Jun 2009 May 2017 8 years","duration_short":"8 years","end_date":"May 2017","start_date":"Jun 2009","subtitle":"Daikin Applied","title":"National Account Sales Manager"}],"url":"https://www.linkedin.com/company/daikin-applied"},{"company":"Pro-Tech AC & Heating Services","company_id":null,"location":"","positions":[{"description":"Design and managed large mechanical projects.Sold over 1000 tons of Daikin VRV equipment Designed over 3000 tons of Daikin VRVSold over 2000 tons of water source heat pump equipmentDesigned over 3500 tons of water source heat pump equipmentSold over 5500 tons of direct expansion equipmentSold over 3800 tons of air cooled & water cooled chiller equipment Design and managed large mechanical projects.Sold over 1000 tons of Daikin VRV equipment Designed over 3000 tons of Daikin VRVSold over 2000 tons of water source heat pump equipmentDesigned over 3500 tons of water source heat pump equipmentSold over 5500 tons of direct expansion equipmentSold over 3800 tons of air cooled & water cooled chiller equipment","duration":"Jun 2004 Jun 2009 5 years 1 month","duration_short":"5 years 1 month","end_date":"Jun 2009","start_date":"Jun 2004","subtitle":"Pro-Tech AC & Heating Services","title":"Commercial Sales Engineer"}],"url":""},{"company":"Lapin Sheet Metal","company_id":null,"location":"","positions":[{"description":"Managed large mechanical projects:Royal Pacific ResortMonroe HospitalOrange County Jail expansion II & IIIOcean Resort phase IIOrange County Public School projectsSoran ride, Mission Space Ride EPCOT Managed large mechanical projects:Royal Pacific ResortMonroe HospitalOrange County Jail expansion II & IIIOcean Resort phase IIOrange County Public School projectsSoran ride, Mission Space Ride EPCOT","duration":"Dec 1999 Jun 2004 4 years 7 months","duration_short":"4 years 7 months","end_date":"Jun 2004","start_date":"Dec 1999","subtitle":"Lapin Sheet Metal","title":"Project Manager"}],"url":""}]', '["Philip Johnston “Robert and I bump into each other quite a bit, considering we both work in the Sales and Marketing organization. Robert can be very creative and very focused as he attempts to find solutions to our customers\' needs. I appreciate his input as we dream up new product ideas.”","LinkedIn User “Rob Teetsel is a talented HVAC professional. While working at McQuay International, Rob has earned the respect of the people he works with and the clients he serves. Rob brings a technical expertise to the company, and many of his peers seek his opinion on matters related to product applications. Rob has many personal attributes that can not be coached or trained, including excellent work ethic, humility, and a desire to help his peers succeed. These intangible qualities are a real asset to the McQuay organization.”"]']### Assistant: The agent's job is to provide energy efficiency advising and auditing as well as insurance coverage analysis and shopping, while the user is reaching out to the agent because they need an economical HVAC solution for their engineering project.
### Human: Agent: ['Debbi Markland Ulmer', 'Talented and resourceful Marketing and Sales Professional who can creatively and effectively lead teams of key decision makers in the successful execution of marketing strategies for global brands. Specialties: -Public speaking-Product launches-Point of sale-Packaging-Trade shows and corporate events-Budget management-Analytics-Public relations-Digital media strategy, content creation and execution-Web strategy and content management-Copywriting, editing and proofreading-Creative direction-Vendor sourcing and management-Webinar/meeting strategy, presentations, reportingIn my current role, I support B2B customers, global brands, and our expert team of sales pros in the development of marketing materials and custom solutions for Cenveo Labels Group. CLG supports customers in the pharmaceutical, retail, food and beverage, logistics and consumer products industries with quality, cost-effective custom label printing and manufacturing. Our four production facilities, ongoing investment in equipment, and experienced and knowledgeable team members mean that whatever the label need, Cenveo Labels Group has a solution.', 'Marketing Director | Cenveo Labels Group | Providing custom label solutions for every industry!', 'Discount Labels', '[{"company":"Discount Labels","company_id":"discount-labels","industry":"Printing","location":"Louisville, Kentucky Area","positions":[{"description":"","duration":"Jan 2018 - Present 3 years 8 months","duration_short":"3 years 8 months","end_date":"Present","start_date":"Jan 2018","subtitle":"Discount Labels","title":"Marketing Director"}],"url":"https://www.linkedin.com/company/discount-labels"},{"company":"Express Labels","company_id":"express-label","location":"","positions":[{"description":"","duration":"Jul 2019 - Present 2 years 2 months","duration_short":"2 years 2 months","end_date":"Present","start_date":"Jul 2019","subtitle":"Express Labels","title":"Marketing Director"}],"url":"https://www.linkedin.com/company/express-label"},{"company":"frogsupe marketing services","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2008 - Present 13 years 8 months","duration_short":"13 years 8 months","end_date":"Present","start_date":"Jan 2008","subtitle":"frogsupe marketing services","title":"Marketing Consultant"}],"url":""},{"company":"ThinkSign LED. Trusted. Easy. Fast.","company_id":"thinksignled","location":"Louisville, Kentucky Area","positions":[{"description":"","duration":"Jan 2016 Dec 2017 2 years","duration_short":"2 years","end_date":"Dec 2017","start_date":"Jan 2016","subtitle":"ThinkSign LED. Trusted. Easy. Fast.","title":"Marketing Director"}],"url":"https://www.linkedin.com/company/thinksignled"},{"company":"Louisville Ladder Inc","company_id":"louisville-ladder-inc","location":"Louisville, KY","positions":[{"description":"Provided distributor support for global brand, trade show management, liaison for licensee relationship with Stanley Black & Decker, and data and marketing lead for Grainger account. Provided distributor support for global brand, trade show management, liaison for licensee relationship with Stanley Black & Decker, and data and marketing lead for Grainger account.","duration":"Nov 2012 Dec 2014 2 years 2 months","duration_short":"2 years 2 months","end_date":"Dec 2014","start_date":"Nov 2012","subtitle":"Louisville Ladder Inc","title":"Marketing Specialist"}],"url":"https://www.linkedin.com/company/louisville-ladder-inc"},{"company":"Senco Brands, Inc","company_id":"senco-brands-inc","location":"Cincinnati, Ohio","positions":[{"description":"Trade shows, package design, dealer support, merchandising and global brand management. Trade shows, package design, dealer support, merchandising and global brand management.","duration":"2005 2008 3 years","duration_short":"3 years","end_date":"2008","start_date":"2005","subtitle":"Senco Brands, Inc","title":"Brand Communications Manager"}],"url":"https://www.linkedin.com/company/senco-brands-inc"},{"company":"Strata-G Communications","company_id":"strata-g-communications","location":"Cincinnati, Ohio","positions":[{"description":"Managed marketing and advertising initiatives for SENCO and other agency clients. Managed marketing and advertising initiatives for SENCO and other agency clients.","duration":"2002 2005 3 years","duration_short":"3 years","end_date":"2005","start_date":"2002","subtitle":"Strata-G Communications","title":"Account Manager"}],"url":"https://www.linkedin.com/company/strata-g-communications"}]', '["Shauna Snyder “I work with Debbi in my current position at Discount Labels. Without Debbi and her team, I would not be as successful helping my customers as I am. The marketing material that is available through Discount Labels is out of this world. There isn’t a tool that hasn’t been created or made available to not only help our sales team, but also our customers. The resource and re-branding that Debbi and her team has taken on over the past year has transformed our brand to what it is today. I highly recommend Debbi as a Marketing Rock-star!”","Melissa Bagley “Debbi is a phenomenal leader and direct boss, through my time working with her she was always open to new ideas and had a strategic vision for the marketing department. With her leadership, I learned marketing and she helped me grow into my role! She continues to be one of my personal mentors today! ”"]'] User: ['Wendy J. Wolfswinkel, CPA', 'Serving clients in Colorado with all of their residential mortgage lending needs. Please call me at 719-332-7957.', 'CPA, CFO', 'Sierra Properties, Inc.', '[{"company":"Sierra Properties, Inc.","company_id":null,"location":"Colorado Springs, CO","positions":[{"description":"","duration":"Aug 2013 - Present 8 years 4 months","duration_short":"8 years 4 months","end_date":"Present","start_date":"Aug 2013","subtitle":"Sierra Properties, Inc.","title":"CFO"}],"url":""},{"company":"Family Services of Metro Orlando","company_id":"family-services-of-metro-orlando","location":"","positions":[{"description":"I have had the honor and privilege of serving vulnerable children and families by taking this $52 million non profit from forensic audits to a spin off from it\'s parent organization to acquiring another non profit. I have had the honor and privilege of serving vulnerable children and families by taking this $52 million non profit from forensic audits to a spin off from it\'s parent organization to acquiring another non profit.","duration":"Oct 2006 Apr 2011 4 years 7 months","duration_short":"4 years 7 months","end_date":"Apr 2011","start_date":"Oct 2006","subtitle":"Family Services of Metro Orlando","title":"CFO"}],"url":"https://www.linkedin.com/company/family-services-of-metro-orlando"},{"company":"The Colorado Springs School","company_id":"the-colorado-springs-school","location":"","positions":[{"description":"CFO of private school overseeing all financial aspects of $5 million annual budget including HR, facilities, food service and risk management. Also oversaw $10 million capital campaign. CFO of private school overseeing all financial aspects of $5 million annual budget including HR, facilities, food service and risk management. Also oversaw $10 million capital campaign.","duration":"2001 2006 5 years","duration_short":"5 years","end_date":"2006","start_date":"2001","subtitle":"The Colorado Springs School","title":"Business Manager"}],"url":"https://www.linkedin.com/company/the-colorado-springs-school"},{"company":"Protocol Marketing (Formerly Saligent, Inc.)","company_id":"protocol-marketing","location":"","positions":[{"description":"Managed all financial reporting for this business to business marketing company. Provided all due dilligence information when Saligent was acquired by Protocol. Managed all financial reporting for this business to business marketing company. Provided all due dilligence information when Saligent was acquired by Protocol.","duration":"1999 2001 2 years","duration_short":"2 years","end_date":"2001","start_date":"1999","subtitle":"Protocol Marketing (Formerly Saligent, Inc.)","title":"Controller"}],"url":"https://www.linkedin.com/company/protocol-marketing"},{"company":"USA Basketball","company_id":"usa-basketball","location":"","positions":[{"description":"Responsible for all fiscal affairs of this national governing body organization for the sport of basketball in the United States. Responsible for all fiscal affairs of this national governing body organization for the sport of basketball in the United States.","duration":"1990 1999 9 years","duration_short":"9 years","end_date":"1999","start_date":"1990","subtitle":"USA Basketball","title":"Assistant Executive Director/Finance"}],"url":"https://www.linkedin.com/company/usa-basketball"}]', '["Rebecca Reynolds-Russell “I have had the pleasure of working with Wendy for the past four years as her relationship manager at Fifth Third Bank. Wendy committed herself to establishing efficient financial management practices for Family Services of Metro Orlando. One of Wendy\'s best talents is her ability to lead and develop her team. She was always able to delegate confidently and I have enjoyed working with each of her team members. I have to say that Wendy can also be tough during the negotiation process and she certainly made sure that she got the most value out of all of her professional relationships. Wendy also has a great ability to manage board members and develop strategic partnerships outside her organization.”","Jeffry Ziegler “Wendy and I worked together a few years ago when she was the Controller for the Colorado Springs Division of our company. Wendy was a very personable, energetic individual and was a pleasure to work with. I found her to be very responsive to my information requests and the accuracy of the financial data to be very good. I think Wendy would be a good addition to any company looking for a good Financial Controller.”"]']### Assistant: The agent's job is to provide custom label solutions for every industry, and today the user is reaching out to the agent because they need assistance in developing marketing materials for their residential mortgage lending business.
### Human: Agent: ['Wolfgang Kretz, R.Ph., M.B.A.', 'Accomplished biopharmaceutical market research consultant offering solutions to help clients better understand their customers. Comprehensive expertise in business planning, new product development, commercial assessment and forecasting, managed markets research, sales analytics, and market strategy development across a variety of therapeutic areas. Strong leadership, analytical and people skills, with a proven ability to influence teams to drive business results. Specialties: Primary MR: Demonstrated leadership in Global market research with over 20 years of successful work experience executing both qualitative and quantitative market research initiatives to accomplish strategic marketing objectives. Significant experience in leading successful New Product Commercialization, Segmentation, and Managed Markets research studies. Secondary MR: Expertise in Data Mining and Secondary Analytics to develop market insights and inform forecasting analyses.', 'Associate Director, Market Research, Global Oncology at Novartis', 'Novartis', '[{"company":"Novartis","company_id":"novartis","industry":"Pharmaceuticals","location":"East Hanover, NJ","positions":[{"description":"Responsible for Primary and Secondary research, as well as forecasting for oncology products Responsible for Primary and Secondary research, as well as forecasting for oncology products","duration":"2012 - Present 10 years","duration_short":"10 years","end_date":"Present","start_date":"2012","subtitle":"Novartis","title":"Associate Director, Market Research, Global Oncology"}],"url":"https://www.linkedin.com/company/novartis"},{"company":"Wolf Kretz Consulting","company_id":null,"location":"NJ/NY Metro","positions":[{"description":"Clients: Novartis Oncology Business Analysis, Omnicare Clients: Novartis Oncology Business Analysis, Omnicare","duration":"2011 2012 1 year","duration_short":"1 year","end_date":"2012","start_date":"2011","subtitle":"Wolf Kretz Consulting","title":"Market Research Consultant"}],"url":""},{"company":"Merck","company_id":"merck","location":"","positions":[{"description":"Became Merck employee through Schering merger (Nov 2009) and Organon merger (Nov 2007)Responsible for leading market research to support the successful global launch of a novel anesthesia product. Became Merck employee through Schering merger (Nov 2009) and Organon merger (Nov 2007)Responsible for leading market research to support the successful global launch of a novel anesthesia product.","duration":"2007 2011 4 years","duration_short":"4 years","end_date":"2011","start_date":"2007","subtitle":"Merck","title":"Associate Director Market Research"}],"url":"https://www.linkedin.com/company/merck"},{"company":"Organon Pharmaceuticals","company_id":null,"location":"","positions":[{"description":"Directed managers/analysts in the development, execution, analysis, and reporting of market research projects designed to support the Neuroscience and Anesthesia franchise marketing efforts. Also responsible for secondary research data projects and forecasting marketed brands as well as new products. Directed managers/analysts in the development, execution, analysis, and reporting of market research projects designed to support the Neuroscience and Anesthesia franchise marketing efforts. Also responsible for secondary research data projects and forecasting marketed brands as well as new products.","duration":"2005 2007 2 years","duration_short":"2 years","end_date":"2007","start_date":"2005","subtitle":"Organon Pharmaceuticals","title":"Associate Director Market Research"}],"url":""},{"company":"Ortho Biotech","company_id":"ortho-biotech","location":"","positions":[{"description":"Conducted market research to support the Chronic Care franchise marketing efforts for Procrit. Led team that conducted physician segmentation studies with primary care physicians and cardiologists to better deploy new primary care sales force. Resulted in more optimal utilization of our sales resources. Conducted market research to support the Chronic Care franchise marketing efforts for Procrit. Led team that conducted physician segmentation studies with primary care physicians and cardiologists to better deploy new primary care sales force. Resulted in more optimal utilization of our sales resources.","duration":"2004 2005 1 year","duration_short":"1 year","end_date":"2005","start_date":"2004","subtitle":"Ortho Biotech","title":"Senior Manager, Market Research"}],"url":"https://www.linkedin.com/company/ortho-biotech"},{"company":"Aventis Pharmaceuticals","company_id":"sanofi","location":"","positions":[{"description":"Directed managers/analysts in the development, execution, analysis, and reporting of market research projects designed to support the New Products Commercialization and Managed Healthcare business units. Directed managers/analysts in the development, execution, analysis, and reporting of market research projects designed to support the New Products Commercialization and Managed Healthcare business units.","duration":"2000 2004 4 years","duration_short":"4 years","end_date":"2004","start_date":"2000","subtitle":"Aventis Pharmaceuticals","title":"Senior Manager, Market Research"}],"url":"https://www.linkedin.com/company/sanofi"},{"company":"Warner Lambert","company_id":"warner-lambert","location":"","positions":[{"description":"Held positions of increasing responsibility in clinical manufacturing, regulatory affairs, field sales, and market research management. Held positions of increasing responsibility in clinical manufacturing, regulatory affairs, field sales, and market research management.","duration":"1984 2000 16 years","duration_short":"16 years","end_date":"2000","start_date":"1984","subtitle":"Warner Lambert","title":"Associate Director, Market Research"}],"url":"https://www.linkedin.com/company/warner-lambert"}]', '["Janet Burian “Wolf is the ultimate marketing research professional. He consistently, expertly and effectively balanced the needs of the business without compromising reasearch integrity. Wolf established himself quickly as the \\"go to person\\" that provided fact-based input that addressed commercial concerns for the projects we worked on together. He would be an excellent addition to any team!”","Liana McCormick, MBA “Wolf is a true professional with thorough expertise in the area of market research. I have enjoyed working with Wolf on many complex maketing projects. His knowledge,attention to detail, abiltiy to synthesize multi-factorial information have been very helpful to the entire team. Wolf is calm, deliberate, a hard worker, and very pleasant to wrok with. He is considerate of his colleagues and willing to consider and integrate multiple points of view. On occasions he was willing to stay at work late when last moment requests came to the marketing team and we needed his help. Wolf is viewed as a true team asset.”"]'] User: ['Sheryl Magnusson', 'IT liaison for Medical Affairs, co-creating technology-enabled business strategies with the ultimate goal of providing patients faster access to our drugs.', 'IT Business Partner - Biotechnology', 'Genentech', '[{"company":"Genentech","company_id":"genentech","industry":"Biotechnology","location":null,"positions":[{"description":"","duration":"Aug 2019 - Present 2 years 5 months","duration_short":"2 years 5 months","end_date":"Present","start_date":"Aug 2019","subtitle":"Genentech","title":"ITBP"},{"description":"","duration":"Apr 2017 Aug 2019 2 years 5 months","duration_short":"2 years 5 months","end_date":"Aug 2019","start_date":"Apr 2017","subtitle":"Genentech","title":"Senior Business System Analyst"}],"url":"https://www.linkedin.com/company/genentech"},{"company":"JPMorgan Chase & Co.","company_id":"jpmorganchase","location":"San Francisco, CA","positions":[{"description":"Business and Data analysis associated to various financial crime compliance projects. Business and Data analysis associated to various financial crime compliance projects.","duration":"Aug 2014 Mar 2017 2 years 8 months","duration_short":"2 years 8 months","end_date":"Mar 2017","start_date":"Aug 2014","subtitle":"JPMorgan Chase & Co.","title":"Senior Business Analyst"}],"url":"https://www.linkedin.com/company/jpmorganchase"},{"company":"VMware","company_id":"vmware","location":"Palo Alto, CA","positions":[{"description":"Responsible for Company Master implementation, D&B Integration, Vendor Management (D&B), Data Governance strategies and initiatives. Responsible for Company Master implementation, D&B Integration, Vendor Management (D&B), Data Governance strategies and initiatives.","duration":"Dec 2011 Aug 2014 2 years 9 months","duration_short":"2 years 9 months","end_date":"Aug 2014","start_date":"Dec 2011","subtitle":"VMware","title":"Sr Business Analyst"}],"url":"https://www.linkedin.com/company/vmware"},{"company":"NetApp","company_id":"netapp","location":"","positions":[{"description":"Part of the MDM team that implemented Company Master, Master Data Migration, Contact Master and Data Quality tool (Informatica)Responsible for Vendor Management (D&B), D&B Data Integration and liaison between IT and the Business stakeholders. Part of the MDM team that implemented Company Master, Master Data Migration, Contact Master and Data Quality tool (Informatica)Responsible for Vendor Management (D&B), D&B Data Integration and liaison between IT and the Business stakeholders.","duration":"Oct 2009 Dec 2011 2 years 3 months","duration_short":"2 years 3 months","end_date":"Dec 2011","start_date":"Oct 2009","subtitle":"NetApp","title":"Business Systems Analyst (through SA Technologies Inc.)"}],"url":"https://www.linkedin.com/company/netapp"},{"company":"Herbalife","company_id":"herbalife","location":"","positions":[{"description":"Supply Chain Management enhancements. Supply Chain Management enhancements.","duration":"Jan 2009 Oct 2009 10 months","duration_short":"10 months","end_date":"Oct 2009","start_date":"Jan 2009","subtitle":"Herbalife","title":"ERP Consultant (through SA Technologies Inc.)"}],"url":"https://www.linkedin.com/company/herbalife"},{"company":"NetApp","company_id":"netapp","location":"","positions":[{"description":"Customer Data Hub implementation Customer Data Hub implementation","duration":"Jan 2008 Dec 2008 1 year","duration_short":"1 year","end_date":"Dec 2008","start_date":"Jan 2008","subtitle":"NetApp","title":"CDH Consultant (through SA Technologies Inc.)"}],"url":"https://www.linkedin.com/company/netapp"},{"company":"Pillar Data Systems","company_id":"pillar-data-systems","location":"","positions":[{"description":"Oracle Installed Base- Data Analysis and Data Quality- Install Base cleanup - CSA Support Oracle Installed Base- Data Analysis and Data Quality- Install Base cleanup - CSA Support","duration":"Mar 2007 Oct 2007 8 months","duration_short":"8 months","end_date":"Oct 2007","start_date":"Mar 2007","subtitle":"Pillar Data Systems","title":"Oracle CRM Consultant (through SA Technologies Inc.)"}],"url":"https://www.linkedin.com/company/pillar-data-systems"},{"company":"IKON Office Solutions","company_id":"ikon-office-solutions","location":"","positions":[{"description":"Programmer Analyst - Oracle CRM and ERP Programmer Analyst - Oracle CRM and ERP","duration":"Mar 2006 Feb 2007 1 year","duration_short":"1 year","end_date":"Feb 2007","start_date":"Mar 2006","subtitle":"IKON Office Solutions","title":"Programmer Analyst (through Infosys technologies Ltd.)"}],"url":"https://www.linkedin.com/company/ikon-office-solutions"},{"company":"Infosys Technologies Ltd","company_id":"infosys","location":"","positions":[{"description":"Software Programmer - Oracle Applications. Software Programmer - Oracle Applications.","duration":"Oct 2003 Feb 2006 2 years 5 months","duration_short":"2 years 5 months","end_date":"Feb 2006","start_date":"Oct 2003","subtitle":"Infosys Technologies Ltd","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/infosys"}]', '["Rochelle Fernandes “I have been a stakeholder to Sheryl. She has always handled my concerns, feedback and input with an extremely high level of professionalism, prompt turnaround - often working night and day - to get the results accomplished in the short time allotted. As a Business Analyst, she went above and beyond and often performed in a program management capacity - both from a leadership as well as a subject matter expertise point of view. ”","Jay Franklin “I had the pleasure of working with Sheryl when she reported to me on our Master Data Management and Data Governance team at VMware. Sheryl is very good at her profession. She naturally acts as a leader, whether she has direct authority or through influence. She is able to work at a very detailed level, yet also explain things at a higher level to business partners and leaders. She is collaborative, bright, and very good at making logical connections between complex cause and effect relationships with data, business process, and systems functionality. I highly recommend Sheryl and would be eager to have the chance to work with her again.”"]']### Assistant: The agent's job is to offer solutions to help clients better understand their customers, and today the user is reaching out to the agent because they need assistance in co-creating technology-enabled business strategies to provide patients faster access to drugs in their role as an IT liaison for Medical Affairs.
### Human: Agent: ['Dave Lavelle', 'A veteran leader and startup advisor that has worked across the spectrum of IT. Experience in Systems Administration, Applications, Network Operations, Data Infrastructure, Site Builds, QA, Dev and Operations environments.', 'Head of IT at Instabase', 'Instabase', '[{"company":"Instabase","company_id":"instabase","industry":"Software Development","location":"","positions":[{"description":"","duration":"May 2022 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"May 2022","subtitle":"Instabase","title":"Head of IT"}],"url":"https://www.linkedin.com/company/instabase"},{"company":"Productiv","company_id":"productiv","location":"Palo Alto, California, United States","positions":[{"description":"","duration":"Jan 2021 Apr 2022 1 year 4 months","duration_short":"1 year 4 months","end_date":"Apr 2022","start_date":"Jan 2021","subtitle":"Productiv","title":"Head of IT"}],"url":"https://www.linkedin.com/company/productiv"},{"company":"Cruise","company_id":"getcruise","location":"San Francisco, California, United States","positions":[{"description":"","duration":"May 2019 Jan 2021 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jan 2021","start_date":"May 2019","subtitle":"Cruise","title":"IT Manager, Applications"}],"url":"https://www.linkedin.com/company/getcruise"},{"company":"Pure Storage","company_id":"purestorage","location":"Mountain View, CA","positions":[{"description":"","duration":"Nov 2015 Apr 2019 3 years 6 months","duration_short":"3 years 6 months","end_date":"Apr 2019","start_date":"Nov 2015","subtitle":"Pure Storage","title":"IT Manager: Data, Systems and Network Infrastructure"}],"url":"https://www.linkedin.com/company/purestorage"},{"company":"Elastica (acquired by Symantec)","company_id":"elastica","location":"San Jose, CA","positions":[{"description":"","duration":"Aug 2014 Oct 2015 1 year 3 months","duration_short":"1 year 3 months","end_date":"Oct 2015","start_date":"Aug 2014","subtitle":"Elastica (acquired by Symantec)","title":"Head of IT"}],"url":"https://www.linkedin.com/company/elastica"},{"company":"Qualys","company_id":"qualys","location":"Redwood City, CA","positions":[{"description":"","duration":"Mar 2011 Aug 2014 3 years 6 months","duration_short":"3 years 6 months","end_date":"Aug 2014","start_date":"Mar 2011","subtitle":"Qualys","title":"Systems and Security Administrator"}],"url":"https://www.linkedin.com/company/qualys"},{"company":"KalioTek","company_id":"kaliotek","location":"Cupertino, CA","positions":[{"description":"","duration":"Mar 2008 Mar 2011 3 years 1 month","duration_short":"3 years 1 month","end_date":"Mar 2011","start_date":"Mar 2008","subtitle":"KalioTek","title":"IT Administrator"}],"url":"https://www.linkedin.com/company/kaliotek"},{"company":"EMCOR Services Mesa Energy Systems","company_id":"emcor-services-mesa-energy-systems","location":"Pleasanton, CA","positions":[{"description":"","duration":"Apr 2007 Mar 2008 1 year","duration_short":"1 year","end_date":"Mar 2008","start_date":"Apr 2007","subtitle":"EMCOR Services Mesa Energy Systems","title":"IT Administrator"}],"url":"https://www.linkedin.com/company/emcor-services-mesa-energy-systems"},{"company":"Therma","company_id":"therma","location":"San Jose, CA","positions":[{"description":"","duration":"Aug 2005 Apr 2007 1 year 9 months","duration_short":"1 year 9 months","end_date":"Apr 2007","start_date":"Aug 2005","subtitle":"Therma","title":"IT Technician"}],"url":"https://www.linkedin.com/company/therma"}]', '["LinkedIn User “Dave is a motivated and forward-thinking IT management person who has lots of knowledge in his field. The data service he provides and data engineering platform that his team builds are always outstanding. I was impressed by Dave’s ability to handle multiple group’s IT requests. His exceptional workflow and solid infrastructure strategy really leads the data platform has capability of developing new feature, on-time maintenance notifications, excellent community collaboration. His efforts made a big impact in the productivity level. I enjoy using the data service from Dave\'s team all the time. He also has the business sense on the IT data area, so it doesn’t surprise me that he definitely knows how data platform enables the business and the analytics functions across the board. The team he manages makes a big impact on building, running and maintaining a data platform that makes many cross-functional teams easier to use many data source as well as a group of cutting edge analytics tools. I like his personality and I believe Dave is an asset to any organization. ”","Rich Brenner “I have known Dave for many years, and have always found him to be very knowledgeable, and thorough with his work. I recommend him highly as both an individual and an IT professional.”"]'] User: ['Karl Nygard', 'I provide leadership and vision to the finance and accounting functions. This includes process re-engineering, finance & accounting systems, and strategic planning. I leverage my technical background with my business and process knowledge to find elegant solutions to financial management problems.Specialties: Finance & Accounting leadership, Corporate Performance Management, project management, business & competitive strategy, and client relationships.', 'Finance Manager, Finance and Business Operations at King County', 'King County', '[{"company":"King County","company_id":null,"location":"Greater Seattle Area","positions":[{"description":"","duration":"May 2016 - Present 5 years 3 months","duration_short":"5 years 3 months","end_date":"Present","start_date":"May 2016","subtitle":"King County","title":"Finance Manager, Finance and Business Operations"}],"url":""}]', '["“Karl is a very supportive and dependable manager. He is very knowledgeable about his field and provide clear guidelines. Excellent internal and external customer services. It was great to work for Karl.”","“Karl ensures open communication and staff camaraderie, readily shared his expert knowledge in Cognos to help train staff, and created a culture of mutual trust in both the performance and duties assigned to the group. Very client orientated, working both with internal and external clients to better understand their needs, as well as the best way to present, and adjust complex financial information in a format readily understandable to the level of audience. Karl brings out the best in people; he deals with problems head on and identifies opportunities to maximize improvements and success of the company.”"]']### Assistant: The agent's job is to provide IT support and infrastructure strategy, and today the agent is reaching out to the user because they need to discuss implementing a new finance and accounting system for the user's organization.
### Human: Agent: ['Matthew Barlow', 'I am an Assistant Professor of Management in the College of Business at the University of Nebraska-Lincoln. I received my Ph.D. in Business Administration from the University of Utah in 2016 and previously earned an MBA from Indiana University, a M.S. in Electrical Engineering from George Washington University, and a B.S. in Electrical Engineering from Virginia Tech. My research interests focus on entrepreneurship and organization theory. My work is published in Strategic Management Journal, the Journal of Management, and Business Horizons. I am a member of the Academy of Management, the Strategic Management Society, and the Western Academy of Management. Prior to my graduate studies, I was an electrical engineer for both the U.S. Department of Commerce and the U.S. Department of Defense.', 'Assistant Professor Of Management at University of Nebraska-Lincoln', 'University of Nebraska-Lincoln', '[{"company":"University of Nebraska-Lincoln","company_id":"university-of-nebraska-lincoln","industry":"Higher Education","location":"Lincoln, Nebraska Area","positions":[{"description":"","duration":"Jun 2019 - Present 3 years 2 months","duration_short":"3 years 2 months","end_date":"Present","start_date":"Jun 2019","subtitle":"University of Nebraska-Lincoln","title":"Assistant Professor Of Management"}],"url":"https://www.linkedin.com/company/university-of-nebraska-lincoln"},{"company":"The University of Texas at El Paso","company_id":"the-university-of-texas-at-el-paso","location":"El Paso, Texas Area","positions":[{"description":"","duration":"Aug 2016 May 2019 2 years 10 months","duration_short":"2 years 10 months","end_date":"May 2019","start_date":"Aug 2016","subtitle":"The University of Texas at El Paso","title":"Assistant Professor of Management"}],"url":"https://www.linkedin.com/company/the-university-of-texas-at-el-paso"},{"company":"University of Utah","company_id":"university-of-utah---employment","location":"Salt Lake City, UT","positions":[{"description":"Courses Taught:Strategic Management (STRAT 5700) - Fall 2015, Instructor Effectiveness Rating: 5.52/6 - Fall 2014, Instructor Effectiveness Rating: 5.54/6 Courses Taught:Strategic Management (STRAT 5700) - Fall 2015, Instructor Effectiveness Rating: 5.52/6 - Fall 2014, Instructor Effectiveness Rating: 5.54/6","duration":"Aug 2011 Aug 2016 5 years 1 month","duration_short":"5 years 1 month","end_date":"Aug 2016","start_date":"Aug 2011","subtitle":"University of Utah","title":"Ph.D. Candidate in Entrepreneurship & Management Strategy"}],"url":"https://www.linkedin.com/company/university-of-utah---employment"},{"company":"ProOrbis, LLC","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 2010 Jun 2010 3 months","duration_short":"3 months","end_date":"Jun 2010","start_date":"Apr 2010","subtitle":"ProOrbis, LLC","title":"Sr. Analyst"}],"url":""},{"company":"Ford Motor Company","company_id":"ford-motor-company","location":"","positions":[{"description":"MBA Summer Finance Internship in the Global Warranty Analysis Group. MBA Summer Finance Internship in the Global Warranty Analysis Group.","duration":"May 2008 Aug 2008 4 months","duration_short":"4 months","end_date":"Aug 2008","start_date":"May 2008","subtitle":"Ford Motor Company","title":"Summer Finance Intern"}],"url":"https://www.linkedin.com/company/ford-motor-company"},{"company":"National Telecommunications and Information Administration","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2006 Jul 2007 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jul 2007","start_date":"Jan 2006","subtitle":"National Telecommunications and Information Administration","title":"Electronics Engineer"}],"url":""},{"company":"Naval Research Lab","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2000 Jan 2006 5 years 8 months","duration_short":"5 years 8 months","end_date":"Jan 2006","start_date":"Jun 2000","subtitle":"Naval Research Lab","title":"Electronics Engineer"}],"url":""}]', '["Jami Iamele MBA, ARM, MLIS “I had the pleasure of working with Matt on several projects in graduate school. His analytical skills are excellent and he works well in a team environment. On team projects, he often took more than his fare share and always completed his tasks ahead of deadline so he could assist others. Matt and I met early in graduate school and he was a valuable resource to me throughout the entire two year experience. He willingly shared his knowledge with me and others and was able to explain complicated subjects in an easily understandable fashion, which I appreciated. I consider myself very fortunate to have had the opportunity to work with Matt and hope to repeat the experience in the future.”","Chris Ryan, PMP® “Matt and I worked together on several teams during our MBA program (2007-2009) and were both members of the Consulting Academy. Matt was a valuable teammate who could both lead and take direction as the situation warranted. With his deep understanding of key business knowledge areas, including Excel-based Quantitative Analysis, Finance, and Business Strategy, he freely gave his time to tutor me - and other classmates - to ensure we kept up to speed. I highly recommend Matt, and think that he would make a great addition to any organization.”"]'] User: ['Kimberly Welch', 'OBJECTIVE I am a detail-oriented person with strong interpersonal, organizational and computer skills .', 'Licensed Insurance Agent', 'Heidrick & Company Insurance', '[{"company":"Heidrick & Company Insurance","company_id":null,"location":"Sanibel, FL","positions":[{"description":"","duration":"Sep 2014 - Present 7 years 7 months","duration_short":"7 years 7 months","end_date":"Present","start_date":"Sep 2014","subtitle":"Heidrick & Company Insurance","title":"Client Service Manager"}],"url":""},{"company":"Reagan Marketing + Design","company_id":"reagan-marketing---design","location":"","positions":[{"description":"•Processed and coded vendor invoices for payment•Verified time was entered weekly, approved employee expense reports •Followed up on past due client invoices•Generated weekly reports to bookkeeper regarding PTO time and hourly employees•Maintained Monthly/Quarterly/Annual spreadsheets of client billings, employee profitability, billable targets and rates •Maintained Workamajig project management system and assisted project managers with Workamajig•Reconciled phone bill, AMEX, Visa, Fed Ex and UPS bills each month•Created reports as needed for project managers and clients•Tracked and maintained purchase orders•Performed filing, creating new files and annual purging of AR/AP files•Ran client billing worksheets, generated invoices and recorded payments when received•Responsible for ordering and maintaining of office supplies and back-up to receptionist•Provided project support/management during peak times of peak workloads","duration":"Nov 2009 Dec 2014 5 years 2 months","duration_short":"5 years 2 months","end_date":"Dec 2014","start_date":"Nov 2009","subtitle":"Reagan Marketing + Design","title":"Billing Manager"}],"url":"https://www.linkedin.com/company/reagan-marketing---design"},{"company":"RCM Technologies/NuSoft Solutions","company_id":null,"location":"","positions":[{"description":"Gatekeeper for contract review. Ensured that appropriate approvals were gained depending upon dollar amounts, type of project, etc... Reviewed Sales Turnover for adequacy and accuracy against the signed contract and created projects in TES (Time Entry System). Also set up new customers in TES and in Great PlainsMonitor and enforce employee time and other governance as required.Produced weekly variance, forecasting, actual, employee account reporting and others as requested for Executive Management. These reports were put into a Power Point presentation for their weekly meeting. Managed multiple projects for time entry and expense approval, forecasted projects and tracked budgets. Performed budget tracking, project status reporting and other billable project administration activities.Managed the fixed price billing process. Work with the other project managers to determine when milestones have been met and billing can occur. Created invoices using Great PlainsSupport the Microsoft billing requirements through use of Microsoft\'s ChangePoint system and online billing system. Enter hours on a weekly basis into ChangePoint. Reconcile hours and expenses as needed. Provide direct communication with Microsoft personnel when issues arise.Support the Dell billing requirements through use of Dell\'s Ariba system and using online billing system. Reconcile hours and expenses as needed. Provide direct communication with Dell personnel when issues arise.Backfills for receptionist, recurring billing, and general admin.Provide HR support for the Grand Rapids office as needed - new hire paperwork, benefit meetings.","duration":"Jan 2005 Apr 2008 3 years 4 months","duration_short":"3 years 4 months","end_date":"Apr 2008","start_date":"Jan 2005","subtitle":"RCM Technologies/NuSoft Solutions","title":"Project Coordinator/Finance Assistant"}],"url":""},{"company":"NuSoft Solutions","company_id":"nusoft-solutions","location":"","positions":[{"description":"A/R - Invoiced clients weekly based on contract terms; involved creating and updating spreadsheets, putting hours in Time Tracker, created invoices in QuickBooks and made collection calls regarding delinquent accounts. A/P - entered and paid bills, make deposits, entered and paid employee expense reportsInternal auditing of employee files, online auditing of employee benefits and benefits administration, set up new employee benefits, and new employee orientationsManaged and updated HR Portal (internal website) and updated company website with open positionsRecruited for open positions using various methods, set up interviewsPerformed various administrative tasks for HR Director","duration":"Feb 2004 Jan 2005 1 year","duration_short":"1 year","end_date":"Jan 2005","start_date":"Feb 2004","subtitle":"NuSoft Solutions","title":"HR Assistant/Finance Assistant/Recruiter"}],"url":"https://www.linkedin.com/company/nusoft-solutions"},{"company":"High Industries","company_id":"highcompanies","location":"","positions":[{"description":"¨Maintained and created highly effective organizational and filing systems, including quick and thorough indexing, resulting in easy access to critical information¨Kept up to date records on tenants, renew lease agreements, and type up new lease agreements for new tenants¨Created and distributed a quarterly newsletter to building tenants at three business parks¨Maintained accurate records related to accounts payable, accounts receivable, delinquent accounts, and process and code invoices¨Was responsible for taking tenant requests and disbursing requests to the proper personnel","duration":"Sep 2001 Jan 2004 2 years 5 months","duration_short":"2 years 5 months","end_date":"Jan 2004","start_date":"Sep 2001","subtitle":"High Industries","title":"Administrative Marketing Coordinator/Office Manager for High Associates"}],"url":"https://www.linkedin.com/company/highcompanies"},{"company":"Charter Communications","company_id":"charter-communications","location":"","positions":[{"description":"¨Maintained accurate records related to payroll, accounts payable, accounts receivable and delinquent accounts ¨Directly reported to and assist two Vice Presidents¨Organized travel itineraries and accommodations; purchased tickets; typed, file and expedited messages and business schedules for several Vice Presidents in the Regional Office¨Skilled in typing and correspondence writing, as well as meeting arrangements; proficient in Word and Excel; familiar with PowerPoint, Publisher, Access and all types of general office equipment","duration":"Sep 2000 Aug 2001 1 year","duration_short":"1 year","end_date":"Aug 2001","start_date":"Sep 2000","subtitle":"Charter Communications","title":"Regional Office Supervisor"}],"url":"https://www.linkedin.com/company/charter-communications"},{"company":"American Heart Association","company_id":"american-heart-association","location":"","positions":[{"description":"¨Assistant to two Regional Directors and Communications Director¨Created various reports, letters, memos, agendas, minutes, proposals, programs and databases using Word, Excel, VPS, GEMS, Publisher and PowerPoint¨Performed project coordination for major events such as: American Heart Walk, Galas, Golf events, Jump Rope For Heart and Hoops For Heart ¨Assistant to two Regional Directors and Communications Director¨Created various reports, letters, memos, agendas, minutes, proposals, programs and databases using Word, Excel, VPS, GEMS, Publisher and PowerPoint¨Performed project coordination for major events such as: American Heart Walk, Galas, Golf events, Jump Rope For Heart and Hoops For Heart","duration":"Nov 1999 Sep 2000 11 months","duration_short":"11 months","end_date":"Sep 2000","start_date":"Nov 1999","subtitle":"American Heart Association","title":"Administrative Assistant"}],"url":"https://www.linkedin.com/company/american-heart-association"}]', '["Ginny Burns “Kim is a pleasure to work with, friendly and helpful to customers and a self starter who is on top of things before being asked.”","Bill Shreffler “Kim is a high energy professional. She is very diligent in her work and cares deeply about her job and her company. She is also a great team player with a terrific attitude.”"]']### Assistant: The agent's job is to work as an Assistant Professor of Management, and today, the agent is reaching out to the user because they need assistance in conducting a research study on organizational behavior within the insurance industry.
### Human: Agent: ['Luke Schantz', 'Luke Schantz is an IBM Developer Advocate and a multi-disciplinary creative and technical professional. He helps developers and businesses solve problems in order to build scalable solutions. Notably, Luke spent 5 years working with the Blue Man Group. His creative work with them has been seen by millions of people world wide. He was also a featured influencer for both Makerbot and 3D Systems Corporation. In addition to his professional works, Luke is passionate about and active in a variety of Maker and Creative Engineering endeavors. He has taught courses in Multi-Media Programing, 3D Design, Animation, 3D Printing and Electronics. He has also been a guest lecturer at NYU, The New School, Temple University and a senior projects advisor at Drexel University. He and his wife were the first couple ever 3D laser scanned on their wedding day.', 'IBM Developer Ecosystem, Podcast Lead at IBM', 'IBM', '[{"company":"IBM","company_id":"ibm","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"","duration":"May 2019 - Present 3 years 2 months","duration_short":"3 years 2 months","end_date":"Present","start_date":"May 2019","subtitle":"IBM","title":"IBM Developer Ecosystem, Podcast Lead"},{"description":"","duration":"Jan 2017 - Present 5 years 6 months","duration_short":"5 years 6 months","end_date":"Present","start_date":"Jan 2017","subtitle":"IBM","title":"Developer Advocate"},{"description":"Up to $120K USD cloud credits toward Bluemix and SoftLayer as-a-service platforms that will help you bring your solution to market quickly and allow you to scale securelyGo-to-Market Support – Attend networking events, compete in global startup competitions, and gain access to premiere offers to assist with your core business needsBusiness Mentorship & Services – Attend a local event, meet expert mentors, corporate executives and serial entrepreneurs who will help guide you along the startup journeyTechnical Support – Consult in-person or virtually with technical experts who will guide you through applying IBM Cloud technology to your ideas and help you migrate from your existing infrastructure or platform","duration":"Jul 2015 Jan 2017 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jan 2017","start_date":"Jul 2015","subtitle":"IBM","title":"Technical Manager & Evangelist - IBM Global Entrepreneur Program"}],"url":"https://www.linkedin.com/company/ibm"},{"company":"Freelance and contractual work for amazing projects and people.","company_id":null,"location":"World-wide","positions":[{"description":"Helping make the magic happen on amazing projects. Helping make the magic happen on amazing projects.","duration":"Jun 2006 Jul 2015 9 years 2 months","duration_short":"9 years 2 months","end_date":"Jul 2015","start_date":"Jun 2006","subtitle":"Freelance and contractual work for amazing projects and people.","title":"Creative Consultant, Engineer & Producer"}],"url":""},{"company":"Brightline Interactive","company_id":"brightline-interactive","location":"Gillette Stadium, Metlife Stadium & Verizon Powerhouse @the Superbowl","positions":[{"description":"The main features of the Verizon NFL Studios were large Touch Screen interactives called Power Touches. Brand Ambassadors using video game like interfaces controlled the 3D football player avatars on the screens and made verbal Calls to Action. Handled networking, testing, troubleshooting, repairing, upgrading and training of Brand Ambassadors in the use of features. The main features of the Verizon NFL Studios were large Touch Screen interactives called Power Touches. Brand Ambassadors using video game like interfaces controlled the 3D football player avatars on the screens and made verbal Calls to Action. Handled networking, testing, troubleshooting, repairing, upgrading and training of Brand Ambassadors in the use of features.","duration":"Sep 2014 Jan 2015 5 months","duration_short":"5 months","end_date":"Jan 2015","start_date":"Sep 2014","subtitle":"Brightline Interactive","title":"Verizon NFL Mobile - Verizon Studio and Powerhouse - Supervising Producer / Creative Engineer"}],"url":"https://www.linkedin.com/company/brightline-interactive"},{"company":"nTangle.tv","company_id":"ntangle-tv","location":"Greater New York City Area","positions":[{"description":"Designed, developed and deployed a web based interactive video platform, that used computer vision for the tracking and tagging of objects depicted in a video with metadata and calls to action. Spearheaded R&D initiatives to create innovative semantic taxonomy & ontology of tagged video objects. As a cofounder, I was involved with nearly every aspect of company operations and strategic planning. Successfully launched a pilot program with Fox Broadcasting in the Tri-State (NY, NJ, PA) region. Designed, developed and deployed a web based interactive video platform, that used computer vision for the tracking and tagging of objects depicted in a video with metadata and calls to action. Spearheaded R&D initiatives to create innovative semantic taxonomy & ontology of tagged video objects. As a cofounder, I was involved with nearly every aspect of company operations and strategic planning. Successfully launched a pilot program with Fox Broadcasting in the Tri-State (NY, NJ, PA) region.","duration":"Mar 2013 Jan 2015 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jan 2015","start_date":"Mar 2013","subtitle":"nTangle.tv","title":"CTO"}],"url":"https://www.linkedin.com/company/ntangle-tv"},{"company":"Orbital","company_id":null,"location":"","positions":[{"description":"","duration":"2014 2015 1 year","duration_short":"1 year","end_date":"2015","start_date":"2014","subtitle":"Orbital","title":"Orbiter"}],"url":""},{"company":"Drexel University","company_id":"drexel-university","location":"Greater Philadelphia Area","positions":[{"description":"Working with team of 4 senior design students on Entertainment Engineering projects. Working with team of 4 senior design students on Entertainment Engineering projects.","duration":"Sep 2013 Oct 2014 1 year 2 months","duration_short":"1 year 2 months","end_date":"Oct 2014","start_date":"Sep 2013","subtitle":"Drexel University","title":"Senior Projects Advisor"}],"url":"https://www.linkedin.com/company/drexel-university"},{"company":"Blue Man Group","company_id":"blue-man-group","location":"","positions":[{"description":"I am working with BMP on a mobile live action / multimedia show called The Ride. The project is a joint endeavor between Blue Man Productions and Counts Media. It follows a Vaudeville structure and takes place throughout Midtown Manhattan. The audience tours through the city in a mobile entertainment vehicle watching the acts along the way. I am working with BMP on a mobile live action / multimedia show called The Ride. The project is a joint endeavor between Blue Man Productions and Counts Media. It follows a Vaudeville structure and takes place throughout Midtown Manhattan. The audience tours through the city in a mobile entertainment vehicle watching the acts along the way.","duration":"Apr 2008 Mar 2013 5 years","duration_short":"5 years","end_date":"Mar 2013","start_date":"Apr 2008","subtitle":"Blue Man Group","title":"Associate Media Designer & Visual Effects"}],"url":"https://www.linkedin.com/company/blue-man-group"},{"company":"3rd Ward","company_id":null,"location":"","positions":[{"description":"3D Animation with Blender @ Harvestworks & @ 3rd WardMax MSP @ 3rd Ward3D Printing@ NYC Resistor & @ 3rd WardLighting Sculpture @ 3rd Ward 3D Animation with Blender @ Harvestworks & @ 3rd WardMax MSP @ 3rd Ward3D Printing@ NYC Resistor & @ 3rd WardLighting Sculpture @ 3rd Ward","duration":"2010 2011 1 year","duration_short":"1 year","end_date":"2011","start_date":"2010","subtitle":"3rd Ward","title":"Instructor"}],"url":""},{"company":"GMD Studios","company_id":"gmd-studios","location":"","positions":[{"description":"","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"GMD Studios","title":"Compositing Artist"}],"url":"https://www.linkedin.com/company/gmd-studios"},{"company":"Mapp International Productions","company_id":null,"location":"","positions":[{"description":"","duration":"2007 2008 1 year","duration_short":"1 year","end_date":"2008","start_date":"2007","subtitle":"Mapp International Productions","title":"Videography & Media Designer for Ralph Lemon"}],"url":""},{"company":"Freelance","company_id":null,"location":"","positions":[{"description":"","duration":"2005 2008 3 years","duration_short":"3 years","end_date":"2008","start_date":"2005","subtitle":"Freelance","title":"Freelance Media & Interactive Designer"}],"url":""}]', '["Dominic Amatore “In the short time I\'ve known and worked with Luke he has impressed me at every stage of production. His intelligence, attention to detail and critical problem solving skills seem to come naturally and have enhanced every project by a factor of ten. He is well versed in so many disciplines its hard to even keep track of them all. I would recommend him for just about any project out there.”","Ikuo Nakamura “Luke creates and performs his art with very unique and original way. He has very strong knowledge of any kind of digital interfaces, software and sensitive hands to finish his works. His perfect balance of right and left brain for creative process is very well known.”"]'] User: ['Kathleen Colbeck', 'I am a Project Management Professional (PMP) capable of developing strong client relationships, identifying project requirements, and leading technical teams through to project completion. I have strong staff management and leadership ability. I have excellent interpersonal and technical communication skills—I am able to relate to people at all levels of business and technology.', 'Program Manager for Government Programs', 'SAIC', '[{"company":"SAIC","company_id":"saicinc","industry":"Information Technology and Services","location":null,"positions":[{"description":"","duration":"Oct 2015 - Present 5 years 10 months","duration_short":"5 years 10 months","end_date":"Present","start_date":"Oct 2015","subtitle":"SAIC","title":"Delivery Manager"},{"description":"","duration":"Mar 2014 Sep 2015 1 year 7 months","duration_short":"1 year 7 months","end_date":"Sep 2015","start_date":"Mar 2014","subtitle":"SAIC","title":"Deputy Program Manager"}],"url":"https://www.linkedin.com/company/saicinc"},{"company":"STG, Inc.","company_id":"federal-resources-corporation","location":"","positions":[{"description":"","duration":"May 2010 Feb 2014 3 years 10 months","duration_short":"3 years 10 months","end_date":"Feb 2014","start_date":"May 2010","subtitle":"STG, Inc.","title":"Program Manager"}],"url":"https://www.linkedin.com/company/federal-resources-corporation"},{"company":"CSC","company_id":"csc","location":"","positions":[{"description":"","duration":"Nov 2009 Apr 2010 6 months","duration_short":"6 months","end_date":"Apr 2010","start_date":"Nov 2009","subtitle":"CSC","title":"Program Manager"}],"url":"https://www.linkedin.com/company/csc"},{"company":"BAE Systems","company_id":"bae-systems","location":"","positions":[{"description":"","duration":"Nov 2006 Nov 2009 3 years 1 month","duration_short":"3 years 1 month","end_date":"Nov 2009","start_date":"Nov 2006","subtitle":"BAE Systems","title":"Project Manager"}],"url":"https://www.linkedin.com/company/bae-systems"},{"company":"CSC, followed by STC","company_id":null,"location":"APG, MD","positions":[{"description":"","duration":"May 2004 Nov 2006 2 years 7 months","duration_short":"2 years 7 months","end_date":"Nov 2006","start_date":"May 2004","subtitle":"CSC, followed by STC","title":"Program Manager/Working Lead"}],"url":""}]', '["“Kathleen is extremely talented and is able to garner the respect of her coworkers with relative ease. She has superlative customer relations skills and is quite adept at handling large projects through to completion. She is an amazing talent and would be a valuable asset to any organization.”","“Kathleen is a multi-faceted leader with a broad range of capabilities. She has strong understanding of the business development process to include proposals, pricing, BOE\'s, client engagement, and capture. She has a broad technical understanding in areas of IT, technology and public outreach. She is a consummate professional who is willing to take on any task and figure out how to get it accomplished. She is a strong manager and mentor.”"]']### Assistant: The agent's job is to develop strong client relationships and lead technical teams, and today the user is reaching out to the agent because they need assistance in identifying project requirements for a government program.
### Human: Agent: ['Emma Totten', "I'm the founder of Buzzly Media, a Phoenix-based social media marketing agency specializing in creating high-quality content, building brand awareness and driving website conversions. My company is the fusion of journalism and social media marketing. Our high drive for accuracy and originality leads to the creation of unparalleled and authentic material for our clients. Our constant quest for compelling story ideas kicks up interest in our content that regularly results in engagement rates that rise above industry averages. Our tireless pursuit of news makes us experts in what is trending and relevant to our audiences. You won’t find another company like ours. We specialize in creating customized social media strategies that increase credibility in your organization while driving engagement amongst your followers. Our team has years of experience managing social campaigns for businesses ranging from startups to multi-million dollar organizations. You won’t find passion like ours. Both personally and professionally, you will always find us advocating for causes we believe in. Buzzly Media is the clear choice for companies looking to enhance their online presence. Email me any time! emma@buzzlymedia.com", 'Founder & CEO at Buzzly Media and Remodel Social', 'Buzzly Media', '[{"company":"Buzzly Media","company_id":"buzzly-media","industry":"Advertising Services","location":"Phoenix, Arizona Area","positions":[{"description":"Phoenix-based social media agency specializing in content creation, analytics reports, blogging and original graphics. Recently launched Facebook content service for Arizona real estate agents called Remodel Social. Check it out: remodelsocial.com Phoenix-based social media agency specializing in content creation, analytics reports, blogging and original graphics. Recently launched Facebook content service for Arizona real estate agents called Remodel Social. Check it out: remodelsocial.com","duration":"Nov 2015 - Present 6 years 9 months","duration_short":"6 years 9 months","end_date":"Present","start_date":"Nov 2015","subtitle":"Buzzly Media","title":"Founder & CEO"}],"url":"https://www.linkedin.com/company/buzzly-media"},{"company":"TGen","company_id":"tgen","location":"","positions":[{"description":"I managed the social media accounts for TGen\'s MindCrowd project. I managed the social media accounts for TGen\'s MindCrowd project.","duration":"Jun 2015 Sep 2016 1 year 4 months","duration_short":"1 year 4 months","end_date":"Sep 2016","start_date":"Jun 2015","subtitle":"TGen","title":"Social Media Intern"}],"url":"https://www.linkedin.com/company/tgen"},{"company":"Walter Cronkite School of Journalism and Mass Communication at Arizona State University","company_id":"walter-cronkite-school-of-journalism-and-mass-communication","location":"","positions":[{"description":"Graduated with my Bachelor\'s and Master\'s degrees. Graduated with my Bachelor\'s and Master\'s degrees.","duration":"Aug 2012 May 2016 3 years 10 months","duration_short":"3 years 10 months","end_date":"May 2016","start_date":"Aug 2012","subtitle":"Walter Cronkite School of Journalism and Mass Communication at Arizona State University","title":"BA/MMC Student"}],"url":"https://www.linkedin.com/company/walter-cronkite-school-of-journalism-and-mass-communication"},{"company":"Impress Labs","company_id":"impress-labs","location":"Phoenix, Arizona Area","positions":[{"description":"• Created blog content for Impress Labs blog• Transferred content and found graphics for new ADC Review website (http://adcreview.com/)• Researched and created media lists• Wrote press releases about clients • Created blog content for Impress Labs blog• Transferred content and found graphics for new ADC Review website (http://adcreview.com/)• Researched and created media lists• Wrote press releases about clients","duration":"Aug 2014 Dec 2014 5 months","duration_short":"5 months","end_date":"Dec 2014","start_date":"Aug 2014","subtitle":"Impress Labs","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/impress-labs"},{"company":"Phoenix Collegiate Academy","company_id":"phoenix-collegiate-academy","location":"Phoenix, Arizona Area","positions":[{"description":"• Creating blog content for PCA blog • Implemented new design for blog that is much more user-friendly• Fixing minor HTML formatting issues • Writing press releases about events going on at PCA and distributing to media outlets• Managing many ongoing projects and tasks in Asana • Creating blog content for PCA blog • Implemented new design for blog that is much more user-friendly• Fixing minor HTML formatting issues • Writing press releases about events going on at PCA and distributing to media outlets• Managing many ongoing projects and tasks in Asana","duration":"Jun 2014 Jul 2014 2 months","duration_short":"2 months","end_date":"Jul 2014","start_date":"Jun 2014","subtitle":"Phoenix Collegiate Academy","title":"Communications Intern"}],"url":"https://www.linkedin.com/company/phoenix-collegiate-academy"},{"company":"Downtown Devil Newspaper","company_id":null,"location":"Downtown Phoenix","positions":[{"description":"o Wrote several articles about the downtown Phoenix community for a student-run newspaper o Wrote several articles about the downtown Phoenix community for a student-run newspaper","duration":"Jan 2013 May 2013 5 months","duration_short":"5 months","end_date":"May 2013","start_date":"Jan 2013","subtitle":"Downtown Devil Newspaper","title":"Staff Reporter"}],"url":""}]', '["Paul Atkinson, MMC “I had the pleasure to work with Emma and Buzzly Media on a recruiting project with a tight deadline. Here are the takeaways for me: very creative, focused, deadline-oriented and fun to work with. I loved the input and analysis provided. This was my first time working with Emma and Buzzly Media. I highly recommend Emma!”","Retha Hill “The owners of Buzzlymedia.com are two of my former students. They are top-notch designers, social media experts, analytical experts and content providers. They have extensive experience in media production, audience engagement, and content creation. And they graduated at the top of their class from Cronkite. I\'ve followed Buzzly Media\'s progress over the past year and see that they are doing wonderful work for their clients. I often recommend Emma and Buzzly Media to startups looking for help with social media marketing and everyone who has talked to them have been so impressed. ”"]'] User: ['Shannon Sweetser', 'Creative, versatile and results-driven digital marketing leader with a: (1) passion for storytelling (2) 10+ years experience leading in-house and agency teams (3) tireless drive — from strategy inception to measurable success', 'Director of Social Media @ Deel | ex: Google, Jawbone, Hubspot | Experienced Social Media Lead and Influencer Marketing Strategist', 'Deel', '[{"company":"Deel","company_id":"deel","industry":"Financial Services","location":"San Francisco, California, United States","positions":[{"description":"","duration":"Apr 2022 - Present 1 month","duration_short":"1 month","end_date":"Present","start_date":"Apr 2022","subtitle":"Deel","title":"Director of Social Media"}],"url":"https://www.linkedin.com/company/deel"},{"company":"Fiddlehead","company_id":"fiddleheadhq","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Jul 2017 Mar 2022 4 years 9 months","duration_short":"4 years 9 months","end_date":"Mar 2022","start_date":"Jul 2017","subtitle":"Fiddlehead","title":"Director of Client Strategy"}],"url":"https://www.linkedin.com/company/fiddleheadhq"},{"company":"Mobilize.io","company_id":"mobilize_io","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Nov 2016 Jun 2017 8 months","duration_short":"8 months","end_date":"Jun 2017","start_date":"Nov 2016","subtitle":"Mobilize.io","title":"Community & Social Program Manager"}],"url":"https://www.linkedin.com/company/mobilize_io"},{"company":"Jawbone","company_id":"jawbone","location":"San Francisco Bay Area","positions":[{"description":"","duration":"May 2015 Nov 2016 1 year 7 months","duration_short":"1 year 7 months","end_date":"Nov 2016","start_date":"May 2015","subtitle":"Jawbone","title":"Senior Social Media Manager"}],"url":"https://www.linkedin.com/company/jawbone"},{"company":"Google","company_id":"google","location":null,"positions":[{"description":"","duration":"Mar 2013 May 2015 2 years 3 months","duration_short":"2 years 3 months","end_date":"May 2015","start_date":"Mar 2013","subtitle":"Google","title":"Program Manager"},{"description":"","duration":"May 2012 Mar 2013 11 months","duration_short":"11 months","end_date":"Mar 2013","start_date":"May 2012","subtitle":"Google","title":"Community Coordinator, Google Local"}],"url":"https://www.linkedin.com/company/google"},{"company":"Espresso B2B Marketing","company_id":"espresso-b2b-marketing","location":"","positions":[{"description":"","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Espresso B2B Marketing","title":"Inbound Marketing Strategist (Freelance)"}],"url":"https://www.linkedin.com/company/espresso-b2b-marketing"},{"company":"Zyrra","company_id":"zyrra","location":"Greater Boston Area","positions":[{"description":"","duration":"Sep 2011 Jan 2012 5 months","duration_short":"5 months","end_date":"Jan 2012","start_date":"Sep 2011","subtitle":"Zyrra","title":"Inbound Marketing Strategist (Freelance)"}],"url":"https://www.linkedin.com/company/zyrra"},{"company":"PullnotPush Marketing","company_id":"pullnotpush-marketing","location":"Cambridge, MA","positions":[{"description":"","duration":"Mar 2011 Aug 2011 6 months","duration_short":"6 months","end_date":"Aug 2011","start_date":"Mar 2011","subtitle":"PullnotPush Marketing","title":"Marketing Strategist"}],"url":"https://www.linkedin.com/company/pullnotpush-marketing"},{"company":"Whickit","company_id":"whickit","location":"","positions":[{"description":"","duration":"Feb 2011 Apr 2011 3 months","duration_short":"3 months","end_date":"Apr 2011","start_date":"Feb 2011","subtitle":"Whickit","title":"Freelance Marketing Strategist & Brand Ambassador"}],"url":"https://www.linkedin.com/company/whickit"},{"company":"Channel Maven Consulting","company_id":"channel-maven-consulting","location":"","positions":[{"description":"","duration":"Nov 2010 Apr 2011 6 months","duration_short":"6 months","end_date":"Apr 2011","start_date":"Nov 2010","subtitle":"Channel Maven Consulting","title":"Freelance Inbound Marketing Specialist"}],"url":"https://www.linkedin.com/company/channel-maven-consulting"},{"company":"Socrato","company_id":"socrato","location":"","positions":[{"description":"","duration":"Oct 2010 Apr 2011 7 months","duration_short":"7 months","end_date":"Apr 2011","start_date":"Oct 2010","subtitle":"Socrato","title":"Freelance Blogger & Community Professional"}],"url":"https://www.linkedin.com/company/socrato"},{"company":"CityRover Media","company_id":"cityrover-media","location":"","positions":[{"description":"","duration":"Nov 2010 Feb 2011 4 months","duration_short":"4 months","end_date":"Feb 2011","start_date":"Nov 2010","subtitle":"CityRover Media","title":"Independent Marketing & Community Consultant"}],"url":"https://www.linkedin.com/company/cityrover-media"},{"company":"Brightcove","company_id":"brightcove","location":"","positions":[{"description":"","duration":"Jun 2010 Sep 2010 4 months","duration_short":"4 months","end_date":"Sep 2010","start_date":"Jun 2010","subtitle":"Brightcove","title":"Community & Knowledge Manager"}],"url":"https://www.linkedin.com/company/brightcove"},{"company":"BuyWithMe","company_id":"buywithme","location":"","positions":[{"description":"","duration":"Mar 2010 May 2010 3 months","duration_short":"3 months","end_date":"May 2010","start_date":"Mar 2010","subtitle":"BuyWithMe","title":"Freelance Copywriter"}],"url":"https://www.linkedin.com/company/buywithme"},{"company":"HubSpot","company_id":"hubspot","location":"","positions":[{"description":"","duration":"Oct 2009 Jan 2010 4 months","duration_short":"4 months","end_date":"Jan 2010","start_date":"Oct 2009","subtitle":"HubSpot","title":"Blog & Content Manager"}],"url":"https://www.linkedin.com/company/hubspot"},{"company":"Zeer, Inc","company_id":"zeer-inc.","location":"","positions":[{"description":"","duration":"Jan 2008 Aug 2009 1 year 8 months","duration_short":"1 year 8 months","end_date":"Aug 2009","start_date":"Jan 2008","subtitle":"Zeer, Inc","title":"Community Manager"}],"url":"https://www.linkedin.com/company/zeer-inc."},{"company":"Smart Destinations","company_id":"smart-destinations-inc-","location":null,"positions":[{"description":"","duration":"Aug 2006 Jan 2008 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jan 2008","start_date":"Aug 2006","subtitle":"Smart Destinations","title":"Marketing Analyst - Social Media & Advertising"},{"description":"","duration":"May 2005 Aug 2006 1 year 4 months","duration_short":"1 year 4 months","end_date":"Aug 2006","start_date":"May 2005","subtitle":"Smart Destinations","title":"Online Marketing Intern"}],"url":"https://www.linkedin.com/company/smart-destinations-inc-"}]', '["Chelsea M. Bonner “Shannon is hands down one of the best managers I\'ve had throughout my career. She gives clear direction and guidance, is a great listener and communicator, and has been such a supportive advocate. It\'s clear that she has substantial experience under her belt and is always looking for the most effective marketing solutions for clients. In watching her interact with clients, she constantly provides valuable strategies and ideas, isn\'t afraid to think outside the box, and has impeccable organization skills. I\'m so glad to have had the pleasure of working with her.”","Michelle Sanchez “Shannon is a powerhouse of detailed diligence, well-handled relationships, and thoughtful strategy. I\'ve watched Shannon brainstorm brilliant ideas for social media and community management. I\'ve watched her diffuse tense situations by carefully uncovering people\'s true concerns. And I\'ve watched her upsell and show incredible forethought. Shannon is an asset to any project!”"]']### Assistant: The agent's job is to create high-quality social media content and drive website conversions, today the user is reaching out to the agent because they need help in developing a compelling storytelling strategy for their brand.
### Human: Agent: ['David Powell', 'Originally from Toronto Canada, David set his sights on Fort Lauderdale as his new home, throughout the years, David as grown to respect and admire the dynamics of real estate. An experienced real estate photographer, he knew right away that the real estate shoe would fit. David is proactive, detailed oriented, and tech-savvy which brings to you valuable skills that can assist you in building your dreams of owning property in South Florida.', 'Realtor at Vylla', 'Vylla', '[{"company":"Vylla","company_id":"vylla","industry":"Real Estate","location":"Boca Raton, Florida, United States","positions":[{"description":"MY NAME IS DAVID POWELL, I found a home in South Florida for many years and I have a great respect, knowledge and admiration for real estate. This is why I became a realtor. I know that having the right realtor means having an agent who is committed to helping you buy or sell your home with the highest level of expertise in your local market. This means also to help you in understanding each step of the buying or selling process. MY NAME IS DAVID POWELL, I found a home in South Florida for many years and I have a great respect, knowledge and admiration for real estate. This is why I became a realtor. I know that having the right realtor means having an agent who is committed to helping you buy or sell your home with the highest level of expertise in your local market. This means also to help you in understanding each step of the buying or selling process.","duration":"Apr 2020 - Present 2 years 3 months","duration_short":"2 years 3 months","end_date":"Present","start_date":"Apr 2020","subtitle":"Vylla","title":"Realtor"}],"url":"https://www.linkedin.com/company/vylla"},{"company":"City Real Estate Corporation","company_id":null,"location":"4500 University Dr Coral Springs Florida","positions":[{"description":"","duration":"Dec 2019 Apr 2020 5 months","duration_short":"5 months","end_date":"Apr 2020","start_date":"Dec 2019","subtitle":"City Real Estate Corporation","title":"Realtor"}],"url":""},{"company":"CENTURY 21®","company_id":"century-21","location":"Miami/Fort Lauderdale Area","positions":[{"description":"Century 21 Realtor Century 21 Realtor","duration":"Dec 2018 Dec 2019 1 year 1 month","duration_short":"1 year 1 month","end_date":"Dec 2019","start_date":"Dec 2018","subtitle":"CENTURY 21®","title":"Realtor"}],"url":"https://www.linkedin.com/company/century-21"}]', '["Schuyler Carroll “David was amazing to work with. David was super helpful and super responsive - he was available every day, all day. David made the process so much easier. David researched and found everything we needed. I highly recommend David! I hope we can work with David again soon!”","Shirley Williams “David is a great Photographer. He is amazing and really into his work when hire. David is very respectful and does his best always.”"]'] User: ['Susan Grayson', 'Fifteen years of experience in business operations, information systems, sales, budgeting, solution-based problem resolution, project leadership with cross-functional teams, mentoring, testing, training, analysis and decision-making. Seven years focused in business systems, reporting and process improvement in corporate environments. Specialties: SharePoint, PeopleSoft HR and Benefits Administration, training, budgeting, business process improvement, project management, personnel administration, customer service and business operations', 'Business Analyst - Data Concepts', 'Data Concepts', '[{"company":"Data Concepts","company_id":"data-concepts","industry":"Information Technology and Services","location":"Glen Allen, Va","positions":[{"description":"","duration":"Apr 2015 - Present 6 years 6 months","duration_short":"6 years 6 months","end_date":"Present","start_date":"Apr 2015","subtitle":"Data Concepts","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/data-concepts"},{"company":"Apex Systems","company_id":"apex-systems","location":"Glen Allen, Va","positions":[{"description":"","duration":"Sep 2013 Apr 2015 1 year 8 months","duration_short":"1 year 8 months","end_date":"Apr 2015","start_date":"Sep 2013","subtitle":"Apex Systems","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/apex-systems"},{"company":"Virginia Commonwealth University, MCVH","company_id":"virginia-commonwealth-university","location":"Richmond,Va","positions":[{"description":"","duration":"Feb 2013 Sep 2013 8 months","duration_short":"8 months","end_date":"Sep 2013","start_date":"Feb 2013","subtitle":"Virginia Commonwealth University, MCVH","title":"Information Technology Business Systems Applications Analyst"}],"url":"https://www.linkedin.com/company/virginia-commonwealth-university"},{"company":"Virginia Commonwealth University, MCV Physicians","company_id":null,"location":"Richmond, Va","positions":[{"description":"","duration":"Aug 2009 Feb 2013 3 years 7 months","duration_short":"3 years 7 months","end_date":"Feb 2013","start_date":"Aug 2009","subtitle":"Virginia Commonwealth University, MCV Physicians","title":"Physician Comp Manager"}],"url":""},{"company":"LandAmerica Financial Group, Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2008 Nov 2008 6 months","duration_short":"6 months","end_date":"Nov 2008","start_date":"Jun 2008","subtitle":"LandAmerica Financial Group, Inc.","title":"Senior Human Resources Analyst"}],"url":""},{"company":"LandAmerica","company_id":"lawyer%27s-title-company","location":"Richmond, Virginia Area","positions":[{"description":"","duration":"Aug 2005 May 2008 2 years 10 months","duration_short":"2 years 10 months","end_date":"May 2008","start_date":"Aug 2005","subtitle":"LandAmerica","title":"Human Resources Technology Manager"}],"url":"https://www.linkedin.com/company/lawyer%27s-title-company"},{"company":"Circuit City Stores, Inc.","company_id":"circuit-city","location":null,"positions":[{"description":"","duration":"Apr 2004 Aug 2005 1 year 5 months","duration_short":"1 year 5 months","end_date":"Aug 2005","start_date":"Apr 2004","subtitle":"Circuit City Stores, Inc.","title":"Manager, Training Operations"},{"description":"","duration":"Mar 2001 Apr 2004 3 years 2 months","duration_short":"3 years 2 months","end_date":"Apr 2004","start_date":"Mar 2001","subtitle":"Circuit City Stores, Inc.","title":"Manager, Human Resource Information Systems"}],"url":"https://www.linkedin.com/company/circuit-city"},{"company":"Circuit City Stores, Inc.","company_id":"circuit-city","location":null,"positions":[{"description":"","duration":"1992 2001 9 years","duration_short":"9 years","end_date":"2001","start_date":"1992","subtitle":"Circuit City Stores, Inc.","title":"Supervisor / Manager, Personnel Records"},{"description":"","duration":"1984 Oct 1992 8 years","duration_short":"8 years","end_date":"Oct 1992","start_date":"1984","subtitle":"Circuit City Stores, Inc.","title":"Store Operations"}],"url":"https://www.linkedin.com/company/circuit-city"}]', '["Angie Jenkins Burnett “Susan was a key member of our HR team and played a critical role in leading our effort to implement a new HR/Payroll system at LandAmerica. I was very impressed with Susan\'s knowledge of both technology and HR as well as her follow through, problem-solving and communication skills. Susan was a strong team player and was successful in bringing together various HR functions to meet a common goal. I would welcome the opportunity to work with Susan again in the future. I think she would be a valuable asset to any organization.”","Tim Wight “Susan is a detailed-oriented manager of HR systems. She consistently documents all processes and requirements, always providing a clear audit trail. She is a team player that always has the team goals and interests in mind. Her energetic personality is a great motivator to those around her. Susan\'s technical skills, her knowledge of HR systems, and ability to work with people make her particularly well-rounded and effective.”"]']### Assistant: The agent's job is to assist clients in buying or selling their homes with expertise in the local market, and today the user is reaching out to the agent because they need assistance in finding and purchasing a property in South Florida.
### Human: Agent: ['James Edwards, CFA', "Investor at Emory University's Endowment", 'Managing Director at Emory Investment Management Company', 'Emory Investment Management', '[{"company":"Emory Investment Management","company_id":null,"location":"Atlanta, Georgia","positions":[{"description":"","duration":"Jul 2018 - Present 3 years 1 month","duration_short":"3 years 1 month","end_date":"Present","start_date":"Jul 2018","subtitle":"Emory Investment Management","title":"Managing Director"}],"url":""},{"company":"UCLA Investment Company","company_id":"ucla-investment-company","location":"Los Angeles, CA","positions":[{"description":"","duration":"Oct 2012 Jun 2018 5 years 9 months","duration_short":"5 years 9 months","end_date":"Jun 2018","start_date":"Oct 2012","subtitle":"UCLA Investment Company","title":"Investment Director"}],"url":"https://www.linkedin.com/company/ucla-investment-company"},{"company":"Robeco Boston Partners","company_id":null,"location":"Greater Los Angeles Area","positions":[{"description":"","duration":"Jan 2012 Jun 2012 6 months","duration_short":"6 months","end_date":"Jun 2012","start_date":"Jan 2012","subtitle":"Robeco Boston Partners","title":"Equity Analyst"}],"url":""},{"company":"Compass North Capital","company_id":null,"location":"San Francisco Bay Area","positions":[{"description":"","duration":"Mar 2011 Jun 2012 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jun 2012","start_date":"Mar 2011","subtitle":"Compass North Capital","title":"Equity Analyst"}],"url":""},{"company":"PricewaterhouseCoopers","company_id":"pwc","location":"","positions":[{"description":"","duration":"Jan 2005 Sep 2010 5 years 9 months","duration_short":"5 years 9 months","end_date":"Sep 2010","start_date":"Jan 2005","subtitle":"PricewaterhouseCoopers","title":"Manager"}],"url":"https://www.linkedin.com/company/pwc"}]', '["“I have known and worked with Jim since September 2008. He was a direct report, a colleague, and a valued team member. I am comparing Jim against other PwC professionals in the experienced Senior Associate and Manager levels based on my 11.5 years at PwC in four offices (Miami and New York, Los Angeles, and Seattle). Jim worked at PwC for approximately 5 years, and a manager for less than one year before leaving the firm to pursue his MBA at UCLA. Jim was promoted to manager on an accelerated schedule based on his excellent performance. Jim\'s most impressive traits include his management skills and his ability to work effectively within a team environment. During his time working with me at PwC, Jim functioned as my primary manager on a very large client. In his role as Manager, he managed and mentored anywhere from 2 and 10 employees. Jim also exhibited remarkable skills and diligence when dealing with unknown or new situations. He is personable and compassionate. He is also very confident, but demonstrates a sense of humility. Clients trust him and value his opinion. The bottom line is that Jim always gets the job done. Jim worked very hard and produced exceptional work product. As such, the demands on his time were enormous. In fact, his utilization percentage was consistently over 110%. Jim is the most impressive Senior Associate/Manager that I have worked with at PwC. He is extremely knowledgeable and handles each challenge in a mature and rational manner. I am also impressed by the fact that Jim is always looking to learn and improve his position. Jim will be a remarkable and exceptional asset to any company or firm that he decides to join. George Yashou Director - PwC”","“I worked with Jim on a number of large, detailed projects over the course of several years. The sheer size and number of projects required extensive coordination of time and staff and presented a wide variety of issues and processes. The time pressure of due dates created the potential for a stressful work environment. Jim navigated all of these challenges successfully, assuring that the work was completed in a timely manner and that the client was completely satisfied with the results. I would recommend Jim for any position for which he may apply.”"]'] User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to manage investments for Emory University's endowment, and today the user is reaching out to the agent because they need assistance in planning a high-profile conference for a healthcare organization.
### Human: Agent: ['Marnie Barron Murney', 'We service all your Ethanol supply needs as well as finished hand sanitizer in bulk. We are a multigenerational, Federally permitted and compliant Agri-business.Even if you are currently receiving the product you need, contact us as we can very likely reduce your costs and increase your company margins.USP, FCC, SDA 40B Please reach out to me directly for more information. Marnie', 'National Sales Manager at Aeolian Hill-Procurement', 'Aeolian Hill', '[{"company":"Aeolian Hill","company_id":"anesthesia-tools-inc.","industry":"Transportation, Logistics and Storage","location":"","positions":[{"description":"Responsible for national sales & marketing- We service all your Ethanol supply needs as well as finished hand sanitizer in bulk. We are a multigenerational, Federally permitted and compliant Agri-business.Even if you are currently receiving the product you need, contact us as we can very likely reduce your costs and increase your company margins.USP, FCC, SDA 40B Currently handling national & international sales for our ethanol division to help support the effort to end the pandemic and support our farm families. Managed staff with various projects when needed.","duration":"Nov 2018 - Present 2 years 9 months","duration_short":"2 years 9 months","end_date":"Present","start_date":"Nov 2018","subtitle":"Aeolian Hill","title":"National Sales Manager"}],"url":"https://www.linkedin.com/company/anesthesia-tools-inc."},{"company":"Spirit Communications","company_id":"spirit-communications","location":"Charleston, South Carolina Area","positions":[{"description":"Headquartered in Columbia, South Carolina, Spirit Communications provides voice, data, Internet and fiber optic solutions, along with a full suite of Cloud services to commercial businesses and government agencies across the Southeast. The company’s mission is to enable customers to transform their operations through fast, stable and secure offerings that flex with business demand. Ranked among the top 25 privately held firms in South Carolina, Spirit serves thousands of customers in over 150 service locations throughout South Carolina, North Carolina and Georgia. Southeast focused with a Global reach.","duration":"Dec 2017 Dec 2018 1 year 1 month","duration_short":"1 year 1 month","end_date":"Dec 2018","start_date":"Dec 2017","subtitle":"Spirit Communications","title":"Account Executive"}],"url":"https://www.linkedin.com/company/spirit-communications"},{"company":"Mama Lights","company_id":null,"location":"Charleston, SC","positions":[{"description":"Mama Lights provided families the best quality LED safety lights for the value to help illuminate their outdoor activities and provides corporate accounts many of our LED products for Marketing their business. Mama Lights went through the Harbor Accelerator Cohort 6 Program which is a local program that took 6 out of 75 companies and fostered them to the next level.","duration":"Apr 2015 Aug 2017 2 years 5 months","duration_short":"2 years 5 months","end_date":"Aug 2017","start_date":"Apr 2015","subtitle":"Mama Lights","title":"Founder and Sales and Marketing Manager"}],"url":""},{"company":"Sage","company_id":"sage-software","location":"Charleston, South Carolina Area","positions":[{"description":"Assertively pursue new business opportunities and establish / maintain new payroll accounts throughout South Carolina. Interface daily with customers to fortify relationships, manage issues, and ensure swift resolution of problems. Identify and develop new business opportunities by making monthly in-person visits to accountants and banks throughout the state, performing cold calling, and attending regular BNI meetings.","duration":"May 2013 Aug 2016 3 years 4 months","duration_short":"3 years 4 months","end_date":"Aug 2016","start_date":"May 2013","subtitle":"Sage","title":"District Sales Manager"}],"url":"https://www.linkedin.com/company/sage-software"},{"company":"Surgical Tools and Anesthesia Tools","company_id":null,"location":"Bedford, Virginia, United States","positions":[{"description":"Account Sales Representative for both Surgical Tools and Anesthesia Tools. Aggressively established and maintain new territory throughout SC, NC and GA. Identify and develop new business opportunities by making monthly face to face visits calling on multiple contact levels throughout Hospitals and Surgery Centers.","duration":"May 2011 May 2013 2 years 1 month","duration_short":"2 years 1 month","end_date":"May 2013","start_date":"May 2011","subtitle":"Surgical Tools and Anesthesia Tools","title":"Account Sales Manager"}],"url":""}]', '["“Marnie and Flex-Pay are on the top of our list for any of our clients wanting to outsource payroll. We have sent many clients to them that have been happy with their services and the personal attention that they have received.”","“Marnie is a win-win! Marnie has the most infectiously contagious positive attitude and those who are fortunate enough to be on her team always strive to be like her and befriend her! I have worked with Marnie at Cintas, as well as Aramark and have seen her soar to the top of the sales leaders at both companies. Marnie always has a can do attitude....everyone wants to be on her TEAM, both prospects and colleagues. She is a multi-tasker regardless of the demand.”"]'] User: ['Robert Holley', "A seasoned Quality professional with experience in quality remediation environments. I've been in the cGMP regulated industries for over 20 years, including pharmaceutical (parenteral and solid dose), active pharmaceutical ingredient, vaccines, personal care products and medical device companies. My experience includes manufacturing CAPA / Investigations, audits, supplier quality, training and particulate identification.", 'Quality Assurance Consultant at Confidential', 'Confidential Client', '[{"company":"Confidential Client","company_id":null,"location":"","positions":[{"description":"","duration":"Dec 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Dec 2021","subtitle":"Confidential Client","title":"Quality Assurance Specialist"}],"url":""},{"company":"AGC Biologics","company_id":"agcbiologics","location":"Boulder, Colorado, United States","positions":[{"description":"","duration":"Aug 2021 Nov 2021 4 months","duration_short":"4 months","end_date":"Nov 2021","start_date":"Aug 2021","subtitle":"AGC Biologics","title":"Quality Assurance Consultant"}],"url":"https://www.linkedin.com/company/agcbiologics"},{"company":"FUJIFILM Diosynth Biotechnologies","company_id":"fujifilm-diosynth-biotechnologies","location":"Texas, United States","positions":[{"description":"","duration":"Oct 2020 Aug 2021 11 months","duration_short":"11 months","end_date":"Aug 2021","start_date":"Oct 2020","subtitle":"FUJIFILM Diosynth Biotechnologies","title":"Quality Assurance Consultant"}],"url":"https://www.linkedin.com/company/fujifilm-diosynth-biotechnologies"},{"company":"Orchid Orthopedic Solutions","company_id":"orchid-orthopedic-solutions","location":"Memphis, Tennessee, United States","positions":[{"description":"Consulting Position through Carlton National Resources Served as part of a Quality Engineering team for a site focused on a voluntary site remediation Consulting Position through Carlton National Resources Served as part of a Quality Engineering team for a site focused on a voluntary site remediation","duration":"Oct 2019 Jun 2020 9 months","duration_short":"9 months","end_date":"Jun 2020","start_date":"Oct 2019","subtitle":"Orchid Orthopedic Solutions","title":"Quality Consultant"}],"url":"https://www.linkedin.com/company/orchid-orthopedic-solutions"},{"company":"Johnson & Johnson / Jabil","company_id":null,"location":"Monument, Colorado","positions":[{"description":"","duration":"Oct 2018 Oct 2019 1 year 1 month","duration_short":"1 year 1 month","end_date":"Oct 2019","start_date":"Oct 2018","subtitle":"Johnson & Johnson / Jabil","title":"Quality Consultant"}],"url":""},{"company":"Pfizer","company_id":"pfizer","location":"McPherson, KS","positions":[{"description":"","duration":"Jul 2018 Oct 2018 4 months","duration_short":"4 months","end_date":"Oct 2018","start_date":"Jul 2018","subtitle":"Pfizer","title":"Quality Consultant"}],"url":"https://www.linkedin.com/company/pfizer"},{"company":"Cognate BioServices","company_id":"cognate-bioservices","location":"Tennessee","positions":[{"description":"","duration":"Mar 2018 Jun 2018 4 months","duration_short":"4 months","end_date":"Jun 2018","start_date":"Mar 2018","subtitle":"Cognate BioServices","title":"Consultant"}],"url":"https://www.linkedin.com/company/cognate-bioservices"},{"company":"Cook Medical","company_id":"cookmedical","location":"Bloomington, Indiana Area","positions":[{"description":"","duration":"Aug 2017 Mar 2018 8 months","duration_short":"8 months","end_date":"Mar 2018","start_date":"Aug 2017","subtitle":"Cook Medical","title":"CAPA Coach / Consultant"}],"url":"https://www.linkedin.com/company/cookmedical"},{"company":"Johnson & Johnson","company_id":"johnson-&-johnson","location":"Monument, Colorado","positions":[{"description":"* Served a key role and primary point of contact to the facility Sr Manager in the site NC to green project in preparation for upcoming TUV and corporate audits* Drove a 85% reduction in late non-conformances* Drove a 70% reduction in total open non-conformances* Mentored permanent staff to enable them to investigate and write non-conformances * Developed an area supervisor into a key site contact for non-conformances* Mentored employees in execution of all phases of CAPA and audit actions* Created multi-part lunch and learn style training program for non-conformance investigation process* Assisted in creation of site response to corporate audit, resulting a fair site rating despite multiple major audit findings.* Assisted Quality Assurance with pFMEA for the medical device cleaning process* Re-established a departmental MC (manufacturing change) process after the loss of personnel knowledge base prior to being hired, and ensured transfer of knowledge back to client.","duration":"Jul 2016 Aug 2017 1 year 2 months","duration_short":"1 year 2 months","end_date":"Aug 2017","start_date":"Jul 2016","subtitle":"Johnson & Johnson","title":"Quality Consultant"}],"url":"https://www.linkedin.com/company/johnson-&-johnson"},{"company":"Minimally Invasive Therapies Group (Covidien)","company_id":"covidien-2","location":"Colorado","positions":[{"description":"Served as part of a CAPA remediation team for a medical device company. * Responsible for mentoring CAPA champions (owners) and review / approval of CAPAs.* Delivered five (5) automated metrics systems capable of taking raw data exported from CAPA database software turning it into meaningfully sorted data with visual dashboards (more meaningful metrics with over 90% reduction in cycle time).* Delivered procedures for operation of a Corrective Action Board, CAPA System Requirements, CAPA trigger points as well as CAPA metrics,","duration":"Oct 2014 Jun 2016 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jun 2016","start_date":"Oct 2014","subtitle":"Minimally Invasive Therapies Group (Covidien)","title":"CAPA Consultant"}],"url":"https://www.linkedin.com/company/covidien-2"},{"company":"Greatbatch Medical","company_id":"greatbatch-medical-an-integer-company","location":"Fort Wayne, Indiana","positions":[{"description":"Worked under a corporate directive for a pro-active Quality System remediation of a medical device and tool manufacturer. Primary responsibilities include review and remediation recommendations for closed and open legacy customer complaints. Worked under a corporate directive for a pro-active Quality System remediation of a medical device and tool manufacturer. Primary responsibilities include review and remediation recommendations for closed and open legacy customer complaints.","duration":"Apr 2014 Oct 2014 7 months","duration_short":"7 months","end_date":"Oct 2014","start_date":"Apr 2014","subtitle":"Greatbatch Medical","title":"Quality Consultant - Complaint Review and Remediation"}],"url":"https://www.linkedin.com/company/greatbatch-medical-an-integer-company"},{"company":"Depuy Synthes","company_id":"depuysynthes","location":"West Chester, PA","positions":[{"description":"Served under global quality remediation efforts for a medical device manufacturing firm undergoing compliance remediation due FDA Warning Letter and Corporate Integrity Agreement. Responsibilities have included:- Implemented and ran the U.S. Corporate site CAPA Review Board.- Providing CAPA training at 3 sites - Reviewing CAPAs for compliance, risk, content, investigation and action plans- Working with CAPA owners and Quality Approvers to provide CAPA improvement recommendations and feedback.","duration":"May 2013 Apr 2014 1 year","duration_short":"1 year","end_date":"Apr 2014","start_date":"May 2013","subtitle":"Depuy Synthes","title":"Consultant - Global Remediation CAPA Subject Matter Expert"}],"url":"https://www.linkedin.com/company/depuysynthes"},{"company":"Hospira","company_id":"hospira","location":null,"positions":[{"description":"Served as part of a remediation team under Quality Assurance to clear a backlog of aging high to medium level manufacturing investigations for an API manufacturing site undergoing FDA Warning Letter remediation with third party oversight.","duration":"Jan 2013 May 2013 5 months","duration_short":"5 months","end_date":"May 2013","start_date":"Jan 2013","subtitle":"Hospira","title":"Consultant - Quality Investigator"},{"description":"Served as part of a remediation team under Quality Investigations to clear a backlog of aging high to medium level manufacturing investigations for a pharmaceutical injectable dosage and medical device manufacturing site undergoing FDA Warning Letter remediation with third party oversight.","duration":"Jun 2012 Dec 2012 7 months","duration_short":"7 months","end_date":"Dec 2012","start_date":"Jun 2012","subtitle":"Hospira","title":"Consultant - Quality Investigator"},{"description":"Served as part of a remediation team under Quality Engineering to clear a backlog of high to medium level manufacturing investigations for a pharmaceutical injectable dosage manufacturing site undergoing FDA Warning Letter remediation.","duration":"Feb 2012 Jun 2012 5 months","duration_short":"5 months","end_date":"Jun 2012","start_date":"Feb 2012","subtitle":"Hospira","title":"Consultant - Quality Investigator"}],"url":"https://www.linkedin.com/company/hospira"},{"company":"Sanofi Pasteur","company_id":"sanofi","location":"","positions":[{"description":"Served in multiple roles.- Created a particulate characterization laboratory (used forensic techniques such as optical microscopy and micro-FTIR)- Trained personnel in interpretation of data from optical microscopy, FTIR and Scanning Electron Microscopy with Energy Dispersive Spectrometry- Lead and motivated a Raw Materials Testing Team of 4 chemists- Served as a member of the company’s Supplier Quality Board (a trans-departmental team intended to ensure raw materials are purchase from only quality vendors)- Wrote analytical incident investigation reports, assigned and implemented corrective actions for individual chemists, methods or department as needed- Performed internal compliance audits of the Quality Control Analytical Chemistry testing laboratories, submitted audit reports to lab managers and provided assistance in closing audit items- Assisted Quality Assurance as a subject matter expert in performing vendor audits","duration":"Nov 2002 Feb 2012 9 years 4 months","duration_short":"9 years 4 months","end_date":"Feb 2012","start_date":"Nov 2002","subtitle":"Sanofi Pasteur","title":"Manager"}],"url":"https://www.linkedin.com/company/sanofi"},{"company":"Gateway Analytical","company_id":null,"location":"","positions":[{"description":"","duration":"2010 2010 less than a year","duration_short":"less than a year","end_date":"2010","start_date":"2010","subtitle":"Gateway Analytical","title":"Guest Speaker"}],"url":""},{"company":"Lonza","company_id":"lonza","location":"Conshohocken, PA","positions":[{"description":"Employed in a fast paced laboratory and production environment by a specialty and fine chemical manufacturer of pharmaceutical active ingredients and intermediates.- Reviewed and approved data generated by other chemists- Wrote analytical investigation reports and assigned corrective actions for individual chemists, methods or department as needed- Conducted individual training sessions on Ion Chromatography with all chemists in quality control- Developed a GC method for equipment cleaning - Performed routine maintenance and performance qualification of HPLC instruments- Provided off hours trouble shooting and repair of HPLC and GC instruments- Provided 24 hour support of production and shipping schedule through analysis of in process, intermediate, final, raw material and equipment cleaning samples by USP or in house methods utilizing HPLC, GC, UV, IR, Optical Rotation, KF titration and wet chemistry","duration":"2001 2002 1 year","duration_short":"1 year","end_date":"2002","start_date":"2001","subtitle":"Lonza","title":"Chemist"}],"url":"https://www.linkedin.com/company/lonza"},{"company":"Johnson Matthey","company_id":"johnson-matthey","location":"West Deptford, NJ","positions":[{"description":"Analyzed controlled substance active pharmaceutical ingredient samples used in stability studies by HPLC, UV, IR, KF titration, TGA, Optical Rotation and USP/NF methods. Analyzed controlled substance active pharmaceutical ingredient samples used in stability studies by HPLC, UV, IR, KF titration, TGA, Optical Rotation and USP/NF methods.","duration":"1998 2000 2 years","duration_short":"2 years","end_date":"2000","start_date":"1998","subtitle":"Johnson Matthey","title":"QC Chemist"}],"url":"https://www.linkedin.com/company/johnson-matthey"}]', '["Marina A. Koses “I’m writing to recommend Robert Holley. Robert was a consultant in my Quality organization at Medtronic, Inc., from October 2014- March 2016, reporting directly to me. As part of Robert’s assignment, he was tasked as part of a CAPA remediation team to independently assess the suitability and efficiency of the local CAPA process. Additionally, Robert developed and managed implementation of the remediation plan to repair the CAPA process as well as interrelated processes such as training, quality metrics and triggers, and NCRs. One step further, Robert took on (successfully) the challenge of automating all weekly and monthly quality metrics – a project that significant reduced time spent on data pulls, so that more critical projects could be prioritized. Robert’s performance throughout this assignment was flawless. Robert demonstrated exceptional leadership skills and ability to manage without authority within the remediation group, as well my full-time staff and our divisional quality leadership team. Not only was Robert an excellent leader, but his tactical skills as a Quality Professional was outstanding – he multi-tasked effectively, was able to handle a high-volume workload, excellent communication, and consistently met or surpassed all critical targets for applicable metrics and project deadlines. Above all, Robert’s work ethic and integrity were unparalleled – one of the most critical attributes of any Quality expert Overall, Robert is a hardworking, top-performing Quality Systems Professional and Consultant. He has my highest recommendation, and I am happy to furnish more details if you would like additional information. ”","Brian Gard “I worked with Robert on a CAPA Remediation Project. Robert showed great integrity and work ethic during the project. He led the CAPA Review Boards very effectively and was able to work with CAPA owners to help them drive to the true root cause and document the CAPA correctly. He also developed CAPA and failure analysis training and conducted effective training corporate wide. He was a great asset to the effectiveness of the remediation project.”"]']### Assistant: The agent's job is to handle national and international sales for their ethanol division, and today they are reaching out to the user, who is a seasoned Quality Assurance Consultant, to discuss potential collaboration on ensuring quality standards in the production and distribution of ethanol for medical purposes.
### Human: Agent: ['JANICE DAVIS', 'Dynamic results driven professional with over 20+ years of experience in the following areas; Account Management, Account Payables, Billing, Bookkeeping, Call Center, Catering, Collections, Customer Service, Inside Sales, Lead Generation, Management, Product Demonstrations, Recruiting, Reservation Sales, Retail Sales, Retention,Telemarketing and Ushering experience who is a consistent overachiever. I have worked for an association, and also worked in the following industries; hospitality, pharmaceutical, printing, publishing, transportation and travel. I have an inquisitive and analytical mind, excellent interpersonal and written skills, persistent, ability to work independently and a team player. In addition to excellent attention to detail, negotiating expertise, time management skills, rapport building and problem resolution.Specialties: Account Management, Applicant Tracking Systems, Billing, Call Center, Cold Calling, Collections, Contract Negotiations, Customer Satisfaction, Customer Service, Inside Sales, Lead Generation, Management, Negotiation, New Business Development, Prospecting, Problem Resolution, Recruiting, Relationship Building, Retention Specialist, Salesforce.com, Saleslogix, Sales Process, Setting Appointments, SharePoint, Solution Selling, Talent Acquisition, Telemarketing, Telesales, Trade Shows and Troubleshooting Skills', 'Award Winning Specialist Seasoned in Billing/Collections, Customer Service, Management, Recruiting, Retention and Sales', 'CT Corporation', '[{"company":"CT Corporation","company_id":"ct-corporation","industry":"Information Services","location":"Chicago IL","positions":[{"description":"","duration":"Jul 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Jul 2021","subtitle":"CT Corporation","title":"Account Specialist Billing Resolution"}],"url":"https://www.linkedin.com/company/ct-corporation"},{"company":"Wolters Kluwer Tax & Accounting US","company_id":"wolterskluwertaaus","location":"River Woods, IL","positions":[{"description":"Responsible for approximately over $5 million dollars in revenue retention for sales tax software subscription productsDecember 2020 top lead performer resulting in over $406,000 in sales January 2020 awarded 100% Renewal Retention and top lead performer resulting in $825,000 sales generated in 2019February 2017 awarded the Pinnacle Award for top revenue producer for Corporate Indirect Tax Retention for 2016February 2016 awarded 100% Renewal Retention for 2015October 2015 participated in the User Acceptance SalesForce Renewal testing and awarded the Employee Recognition Award March 2015 promoted to Renewal Consultant","duration":"Mar 2015 Jul 2021 6 years 5 months","duration_short":"6 years 5 months","end_date":"Jul 2021","start_date":"Mar 2015","subtitle":"Wolters Kluwer Tax & Accounting US","title":"Renewal Consultant, Corporate Indirect Tax"}],"url":"https://www.linkedin.com/company/wolterskluwertaaus"},{"company":"Wolters Kluwer Tax & Accounting US","company_id":"wolterskluwertaaus","location":null,"positions":[{"description":"Generated over $1 million in sales, approximately $50k in new sales and $12k in eBook publications January, August, December 2014, June 2013 and December 2012 awarded the Employee Recognition Award","duration":"2011 2015 4 years","duration_short":"4 years","end_date":"2015","start_date":"2011","subtitle":"Wolters Kluwer Tax & Accounting US","title":"Sales Representative, Professional Publications"},{"description":"Responsible for approximately over $2 million in revenue retention for research and learning tax subscription productsManaged approximately 1700 accounts and generated over $30k of leads which converted to salesOctober 2009 over $5k renewal loss and got business back for over $16k thru November 2011","duration":"2009 2011 2 years","duration_short":"2 years","end_date":"2011","start_date":"2009","subtitle":"Wolters Kluwer Tax & Accounting US","title":"Account Sales Representative Accounting Firms"},{"description":"Generated over $776,000 in salesSurpassed year to date revenue goal 2 years in a row by 112% and 121%2007 Participated in Lean Six Sigma Kaizen event","duration":"2005 2009 4 years","duration_short":"4 years","end_date":"2009","start_date":"2005","subtitle":"Wolters Kluwer Tax & Accounting US","title":"Account Representative Professional Publications"}],"url":"https://www.linkedin.com/company/wolterskluwertaaus"}]', '["Matt Seegmiller “I’ve had the privilege and opportunity to work alongside Janice in various sales capacities as both her sales manager as well as sales colleague when we were both Account Sales Reps with CCH/WK. Janice cares deeply about her clients and their needs and always takes time to ask very thought provoking questions in order to help tailor a customized solution set for them. Janice has a track record of always being a top sales performer Y/O/Y and her success weighs heavily in part to her excellent listening & communication skills. She makes it a habit to confirm that she understands all the client’s challenges before providing solutions so that nothing is overlooked. Her ability to “smile” on every call is infectious and something that all sales managers wish every individual on their team naturally possessed. She is extremely organized and someone you’ll never have to ask twice of for things such as a weekly sales report or updates on account status etc. Overall, Janice is a veteran sales professional that will be a great asset to any organization looking to build long lasting customer relationships. ”","Kathleen Evans “Janice and I were associates for many years at CCH, Wolters Kluwer, during which time she improved customer relationships with her clients, met and exceeded expectations, and was very organized. Janice was also extremely resourceful and knowledgeable with internal processes and contacts within the company. She is very personable, ambitious and driven to succeed, which will improve your customer retention rates. I am confident that Janice\'s experience in cultivating client relationships will be an asset to your organization.”"]'] User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to make sales calls and generate leads, and today, the agent is reaching out to the user because they need to discuss a potential business opportunity in the electronics and optics industry.
### Human: Agent: ['Jeff Greim', 'Sales professional who consistently creates, develops, and refines innovative sales strategies.', 'Sales Manager at Starry, Inc.', 'Starry, Inc.', '[{"company":"Starry, Inc.","company_id":"starry-inc-","industry":"Internet","location":null,"positions":[{"description":"","duration":"Oct 2020 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Starry, Inc.","title":"Sales Manager"},{"description":"Starry’s belief is that the internet is the most impactful technology of our time, and yet the way that the handful of incumbent internet providers deliver their service leaves a lot of people feeling frustrated, underwhelmed, and powerless.Starry is working hard to change this paradigm, through a customer-centric approach designed to make the internet experience simple, transparent, hassle-free, affordable, and delightful. We\'ve developed, and are deploying, cutting-edge wireless technology to give consumers a refreshing alternative to the traditional ISP\'s. As part of our initial offering, we\'re currently partnering with multi-family real estate operators to provide their residents with an elevated internet amenity. This is a competitive differentiator associated with increased NOI, higher occupancy rates, and, most importantly, a best-in-class residential experience. We\'re excited to deliver the Starry experience to Boston, Washington, DC, Los Angeles, and several other cities nationwide in 2018.","duration":"Jan 2018 Oct 2020 2 years 10 months","duration_short":"2 years 10 months","end_date":"Oct 2020","start_date":"Jan 2018","subtitle":"Starry, Inc.","title":"Commercial Development Manager"}],"url":"https://www.linkedin.com/company/starry-inc-"},{"company":"Perkins- A Gordon Food Service Company","company_id":"perkins","location":"Western Massachusetts","positions":[{"description":"• Secured, managed, expanded, and retained 90+ accounts worth upward of $4.5M in annual revenue. • Used proprietary software to gain a market advantage over the competition. • Conducted cold calls and walk-ins, presented product, and negotiated contracts with key decision makers. • Maintained knowledge of up to 14,000 front and back-of-house products and equipment. • Partnered with key decision makers to understand their business and fulfill their short- and long-term needs. • Performed market analysis; gained insight into competitors and capitalized on gaps in competition. • Introduced new products based on clients’ needs, financial capability, and purchasing history. • Expanded client base in highly competitive region while diminishing competitor’s presence. • Granted full price control by management; leveraged pricing for clients while increasing profit margin. • Maintained constant contact with existing and prospective clients via email and telephone: • Wrote / distributed weekly newsletter on sales and product offerings. • Contributed to sales meetings; suggested techniques to secure, expand, and strengthen accounts. • Assisted Gordon’s management during transition from Perkins; trained / introduced replacement to clients. • Contracted and managed an independent chain of seven cafes worth upward of $1.5M in annual sales: • Sold, setup, and educated staff on fully integrated Menusphere software that included point of sale solutions (POS), recipe manager, and inventory system.","duration":"Jun 2009 Jun 2016 7 years 1 month","duration_short":"7 years 1 month","end_date":"Jun 2016","start_date":"Jun 2009","subtitle":"Perkins- A Gordon Food Service Company","title":"Salesman"}],"url":"https://www.linkedin.com/company/perkins"}]', '["Lucy Yan “Jeff is one of my favorite persons to have worked with: hardworking, positive, respectful of everyone, and such a joy to be around. Jeff is going to make a great manager and I\'m excited to see the great things that he will accomplish with his future team. Congratulations and best of luck!”","Kristin Binder “It\'s rare that you come across someone as charismatic as Jeff. He has the ability to form instant bonds with customers and co-workers alike. His drive is inspiring and shows in his ability to outdo his performance quarter over quarter. He is an asset to any sales team.”"]'] User: ['Yohan Ruiz', 'Experienced Store Manager with a demonstrated history of working in the business supplies and equipment industry. Strong sales professional skilled in Planograms, Retail, Sales, Store Management, and Customer Satisfaction.', 'District Sales/Merchandising Manager at Coca-Cola Beverages Florida', 'Coca-Cola Beverages Florida', '[{"company":"Coca-Cola Beverages Florida","company_id":"cokeflorida","industry":"Food & Beverages","location":"","positions":[{"description":"","duration":"Nov 2016 - Present 5 years 4 months","duration_short":"5 years 4 months","end_date":"Present","start_date":"Nov 2016","subtitle":"Coca-Cola Beverages Florida","title":"District Sales/Merchandising Manager"}],"url":"https://www.linkedin.com/company/cokeflorida"},{"company":"Office Depot","company_id":"office-depot","location":"","positions":[{"description":"Managed several Office Depot Stores. Oversee all sales growth while providing award winning sales leadership in a highly competitive market. Managed the goods and products while providing excellent customer service. Spend time interacting with the management team as well as other employees of the stores with the goal to improve productivity, reduce shrink, and overall expenses. Hire and terminate non performing management personnel and staff and maintain communication between each individual in the store to create team building in result improve overall store sales and customer service results. Reduced shrink for all my stores to a great savings of the past 7 years. Improved mystery shop, customer service. Drove positive comp sales in all seven years as store manager. Achieve all Key Performance indicators.Won Champion Circle Award in 2013 among the first 40 of 1,200 stores.","duration":"Oct 2007 Nov 2016 9 years 2 months","duration_short":"9 years 2 months","end_date":"Nov 2016","start_date":"Oct 2007","subtitle":"Office Depot","title":"Store Manager"}],"url":"https://www.linkedin.com/company/office-depot"},{"company":"Winn Dixie Stores","company_id":"winn-dixie-stores","location":null,"positions":[{"description":"","duration":"Jul 2004 Oct 2007 3 years 4 months","duration_short":"3 years 4 months","end_date":"Oct 2007","start_date":"Jul 2004","subtitle":"Winn Dixie Stores","title":"Store Manager"},{"description":"","duration":"Jan 2002 Jul 2004 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jul 2004","start_date":"Jan 2002","subtitle":"Winn-Dixie","title":"Comanager"},{"description":"","duration":"Aug 2000 Jan 2002 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jan 2002","start_date":"Aug 2000","subtitle":"Winn-Dixie","title":"Assistant Manager"},{"description":"","duration":"Jul 1998 Aug 2000 2 years 2 months","duration_short":"2 years 2 months","end_date":"Aug 2000","start_date":"Jul 1998","subtitle":"Winn-Dixie","title":"Department Manager"},{"description":"","duration":"Jul 1995 Jul 1998 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jul 1998","start_date":"Jul 1995","subtitle":"Winn-Dixie","title":"Associate"}],"url":"https://www.linkedin.com/company/winn-dixie-stores"}]', '["Richard Brenner “It was a great pleasure working with Yohan during my time of employment at Office Depot. Yohan is a great manager and is very engaged in his stores performance and standards.”","Pierre Joseph “Yohan has a \\"can do\\" attitude and is always looking to challenge himself. Any task that is given to Yohan, he completes with the highest level of detail. Yohan is very good at merchandising and should benefit any retail organization.”"]']### Assistant: The agent's job is to develop innovative sales strategies, and today the agent is reaching out to the user because they need to discuss potential partnership opportunities between Starry, Inc. and Coca-Cola Beverages Florida.
### Human: Agent: ['Paul Palacios', 'Specialties: Field Marketing management, Sponsorships, Team Management, Product Placement, On-Premise Marketing, Event Planning, Brand Seeding, etc', 'Director, Field Marketing', 'Hint Inc.', '[{"company":"Hint Inc.","company_id":"drinkhint","industry":"Food & Beverages","location":null,"positions":[{"description":"","duration":"Nov 2018 - Present 2 years 10 months","duration_short":"2 years 10 months","end_date":"Present","start_date":"Nov 2018","subtitle":"Hint Inc.","title":"Director, Field Marketing"},{"description":"• Executed Hint Inc. guerilla sampling program across Southern California. Duties included sampling to Hint. target demographic at high volume foot traffic locations, retail demo at grocery chains, and special events. (Markets include Los Angeles, Orange County, & San Diego)• Successfully placed Hint Inc. into numerous high profile events & Festivals across Southern California. (Events include Film Festivals, Celebrity & media events, Community & charity events)• Successfully generated media hits in various outlets for the brand (includes KTLA, Genlux Magazine, Yahoo!, Huffington Post, Just Jared, E! online)• Successfully generated social media hint water mentions through various talent & influential networks. (Social media activities include twitter mentions, instagram uploads, & youtube integrations of Hint Inc. brand)","duration":"Dec 2012 - Present 8 years 9 months","duration_short":"8 years 9 months","end_date":"Present","start_date":"Dec 2012","subtitle":"Hint Inc.","title":"Southern California Marketing Manager"}],"url":"https://www.linkedin.com/company/drinkhint"},{"company":"Monster Energy","company_id":"monster-energy_2","location":"Greater Los Angeles Area","positions":[{"description":"• Build & Execute Monster Energy’s entertainment lifestyle program. (Daily interaction with key event planners, publicists, and studio sets for placement opportunities & sponsorships) Successfully placed Monster at key nationally recognized events such as SXSW, Winter Music Festival, Sundance Film Festival, Tribeca Film Festival, Comic Con, etc)• Generate Millions of media impressions through product integrations through TV, Print and web.(Successfully placement multiple brands on E!, MTV, Us Weekly, Genlux, ELLE, Spin, VH1, OK Mag. and various recognize sites)• Planted & Helped established Monster Energy\'s multicultural street dance program. (includes event sposnorships in street dance culture & assisting on creating Monster Energy bboy/breakdance team)","duration":"Feb 2003 Dec 2012 9 years 11 months","duration_short":"9 years 11 months","end_date":"Dec 2012","start_date":"Feb 2003","subtitle":"Monster Energy","title":"Entertainment Marketing Manager"}],"url":"https://www.linkedin.com/company/monster-energy_2"},{"company":"KBA Marketing","company_id":null,"location":"Los Angeles","positions":[{"description":"Guerilla market KBA\'s top Client, Coca Cola Company within the teen and college lifestyle.","duration":"Feb 2001 Jul 2003 2 years 6 months","duration_short":"2 years 6 months","end_date":"Jul 2003","start_date":"Feb 2001","subtitle":"KBA Marketing","title":"Coca-Cola Mobile Marketing Program"}],"url":""}]', '["Misti Taylor “Paul is just the best at anything he does. He was so kind to donate his product to Meals On Wheels and just even more smiles to peoples faces. ”","Katie Martin “I have worked with Paul since he worked at Coca-Cola. He is one of the most hard working individuals I have ever met. He is smart and delivers results through effective events utilizing his huge network. He is always positive and willing to help. His vast knowledge of the beverage industry and field marketing has lead to huge results at both Monster Energy and Hint Water. If you have the opportunity, I highly recommend working with Paul Palacios. ”"]'] User: ['Mike Burke', 'Experienced Digital Marketing Manager with a demonstrated history of working in the internet industry. Skilled in Search Engine Optimization (SEO), Marketing Management, Customer Relationship Management (CRM), Event Management, and Web Design. Strong marketing professional with a BS focused in Telecommunications from University of Florida.', 'Director of Corporate Communications', 'HR Tech', '[{"company":"HR Tech","company_id":null,"location":"","positions":[{"description":"","duration":"2021 - Present less than a year","duration_short":"less than a year","end_date":"Present","start_date":"2021","subtitle":"HR Tech","title":"Marketing"}],"url":""}]', '["Eva Greene “What an invaluable experience to work alongside Mike. He is one of the most intelligent, dynamic and sincere professionals I have had the pleasure to work with. With years of marketing knowledge and experience, he delivers the ultimate value to his clients. He is strategic and analytic in driving results and his clients appreciate his input and proactive approach. Mike\'s ability to juggle multiple projects effortlessly, and with a warm demeanor, is something I consistently try to emulate in my career.”","Joseph W. “In all my years of experience, some people stand out for their great qualities and Mike Burke is one of those people. Mike exudes the characteristics of a natural born leader. Mike is a marketing visionary with an extensive knowledge of website development / optimization, online marketing and lead generation. Throughout the 3 years I have worked with Mike, he has shown time and again that he is a positive, motivated leader with great potential. It was truly a pleasure to work with Mike and would highly recommend him to any company.”"]']### Assistant: The agent's job is to manage field marketing and sponsorships, while the user is reaching out to the agent because they need assistance with event management and web design for their upcoming marketing campaign.
### Human: Agent: ['Earl Rutter Jr', 'Underwriting Director with extensive experience on both the carrier side and consulting side. I spent fourteen years on the carrier side in various large group underwriting capacities. This included underwriting large group established and new business medical under multiple funding arrangements and in different markets. I also have experience underwriting dental, life, disability, and self funded prescription drug.', 'Underwriting Director at Corporate Synergies', 'Corporate Synergies', '[{"company":"Corporate Synergies","company_id":"corporate-synergies","industry":"Insurance","location":"Camden, New Jersey","positions":[{"description":"","duration":"Sep 2019 - Present 2 years 6 months","duration_short":"2 years 6 months","end_date":"Present","start_date":"Sep 2019","subtitle":"Corporate Synergies","title":"Underwriting Director"}],"url":"https://www.linkedin.com/company/corporate-synergies"},{"company":"Gallagher","company_id":"gallagher-global","location":null,"positions":[{"description":"Complete financial analysis, projections, incurred but not reported calculations on large Public Entity block of business. Present financials to Trust Board monthly and present in all financial meetings. I also market and analyze stop loss for this block of business on an annual basis. I work closely with the consulting team to deliver the best possible financial recommendations for our clients.","duration":"May 2018 Aug 2019 1 year 4 months","duration_short":"1 year 4 months","end_date":"Aug 2019","start_date":"May 2018","subtitle":"Gallagher","title":"Financial Underwriting Consultant"},{"description":"Analyze and evaluate various carrier proposals and projections for the Eastern region. Attend client meetings and participate on conference calls. Participate on the national stop loss committee. Regularly attend new vendor and carrier presentations. Regularly review resources to ensure I\'m kept up to date with the latest market developments and Healthcare reform news.Help manage a group of underwriters who complete self funded renewal projections, incurred but not yet reported calculations, and monthly carrier tracking. I help manage deadlines and ensure calculations and projections are accurate and sound from an underwriting perspective.","duration":"Aug 2014 Apr 2018 3 years 9 months","duration_short":"3 years 9 months","end_date":"Apr 2018","start_date":"Aug 2014","subtitle":"Gallagher","title":"Senior Underwriter"}],"url":"https://www.linkedin.com/company/gallagher-global"},{"company":"Independence Blue Cross","company_id":null,"location":"Philadelphia, Pennsylvania","positions":[{"description":"January 2013- July 2014: Lead Pharmacy Underwriter responsible for underwriting of self funded prescription drug coverage greater than 300 contracts. In addition, I work with management to develop pricing and business processes for this coverage.August 2011 - January 2013: Senior new business underwriter responsible for new medical business greater than 100 contracts. I worked directly with marketing to develop case strategy on large mid market cases greater than 300 contracts. I also attended client visits as needed and participated on conference calls.","duration":"Aug 2011 Jul 2014 3 years","duration_short":"3 years","end_date":"Jul 2014","start_date":"Aug 2011","subtitle":"Independence Blue Cross","title":"Senior Underwriter"}],"url":""},{"company":"Highmark Delaware","company_id":null,"location":"Wilmington, Delaware","positions":[{"description":"Underwriting of both established business and new business, insured and self funded medical between 51 and 9000 contracts. Managed accounts from underwriting perspective by making proper plan change recommendations, providing explanation on rating methodology, and participating on broker conference calls. Underwriting of both established business and new business, insured and self funded medical between 51 and 9000 contracts. Managed accounts from underwriting perspective by making proper plan change recommendations, providing explanation on rating methodology, and participating on broker conference calls.","duration":"Jan 2006 Aug 2011 5 years 8 months","duration_short":"5 years 8 months","end_date":"Aug 2011","start_date":"Jan 2006","subtitle":"Highmark Delaware","title":"Senior Underwriter"}],"url":""},{"company":"Guardian Life","company_id":"the-guardian-life-insurance-company-of-america_164085","location":"Bethlehem, Pennsylvania","positions":[{"description":"Underwriting of established insured and self funded medical business over 100 contracts. Also underwriting of established and new dental, life, disability products greater than 250 contracts. I worked directly with the NYC metro, Boston, Hartford, and North New Jersey sales team.I also managed a block of fully insured school board prescription drug business with annual revenue exceeding $10,000,000. I worked with management and the broker to bring this block back to profitability. Underwriting of established insured and self funded medical business over 100 contracts. Also underwriting of established and new dental, life, disability products greater than 250 contracts. I worked directly with the NYC metro, Boston, Hartford, and North New Jersey sales team.I also managed a block of fully insured school board prescription drug business with annual revenue exceeding $10,000,000. I worked with management and the broker to bring this block back to profitability.","duration":"Jun 2000 Jan 2006 5 years 8 months","duration_short":"5 years 8 months","end_date":"Jan 2006","start_date":"Jun 2000","subtitle":"Guardian Life","title":"Senior Underwriter"}],"url":"https://www.linkedin.com/company/the-guardian-life-insurance-company-of-america_164085"}]', '["Tim Rzepski “I hired Earl once and would do it again in a heartbeat, he is an excellent underwriter and negotiator. He has excellent people skills and works well with everyone.”","LinkedIn User “Earl was one of the best underwriters with whom I\'ve had the pleasure of working. He was cooperative, responsive, and kept my team in the loop regarding progress and delays in proposal responses. Earl is a great team player.”"]'] User: ['Jessica Nelson', 'Experienced communications professional with demonstrated history leading strategic brand and executive communications initiatives.', 'Communications Manager, Consumer Business Group at 3M', '3M', '[{"company":"3M","company_id":"3m","industry":"Mechanical or Industrial Engineering","location":null,"positions":[{"description":"","duration":"Feb 2020 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Feb 2020","subtitle":"3M","title":"Communications Manager"},{"description":"","duration":"Aug 2018 Feb 2020 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2020","start_date":"Aug 2018","subtitle":"3M","title":"Executive Communications Supervisor"},{"description":"","duration":"Oct 2013 Feb 2020 6 years 5 months","duration_short":"6 years 5 months","end_date":"Feb 2020","start_date":"Oct 2013","subtitle":"3M","title":"Communications and Brand Strategy Supervisor"}],"url":"https://www.linkedin.com/company/3m"},{"company":"Sebesta Blomberg","company_id":"sebesta","location":null,"positions":[{"description":"","duration":"Nov 2009 Jun 2013 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jun 2013","start_date":"Nov 2009","subtitle":"Sebesta Blomberg","title":"Marketing Communications Manager"},{"description":"","duration":"Aug 2005 Dec 2009 4 years 5 months","duration_short":"4 years 5 months","end_date":"Dec 2009","start_date":"Aug 2005","subtitle":"Sebesta Blomberg","title":"Marketing Communications Specialist"}],"url":"https://www.linkedin.com/company/sebesta"}]', '["LinkedIn User “Jessica is a very talented marketing communications professional. She brings creative insights to every project, often providing solutions to what others would perceive as obstacles. Jessica has an intuitive ability to read people and effectively works with all levels of an organization. She has excellent oral and written communication skills and is well versed in the various aspects of marketing communications, particularly in digital marketing and public relations. Jessica is highly professional and delightful to work with. I would welcome the opportunity to hire Jessica again and I strongly recommend her for any marketing communications position.”","Dave (Davide) Vettraino “Exceptional, public realations and communications skills, understands true client relations, works well in a ever changing environment, proven problem solver, team player, gets it done”"]']### Assistant: The agent's job is to communicate and negotiate with clients regarding underwriting proposals, and today the agent is reaching out to the user to discuss a potential partnership opportunity between their respective companies.
### Human: Agent: ['David Brink', "I am currently the Talent Acquisition Advisor at Molex with experience in sourcing, high volume and complex recruiting. I enjoy Talent Acquisition because it's critical to a company's branding and has a direct effect on the bottom line. I like the challenge recruiting presents and look forward to the future as retention and Talent Acquisition became an even more vital value added service.", 'Talent Acquisition Business Partner at Molex', 'Molex', '[{"company":"Molex","company_id":null,"location":"Rochester Hills, MI","positions":[{"description":"Company Overview:Molex is a leading global supplier of advanced electronic components and solutions. Every day, we design and manufacture solutions that make your life easier. Whether it’s inside the latest smartphone, the trusted home appliance or the connected car, you’ll find our innovation everywhere! In business for over 75 years, we are proud of our many innovations and the technologies they\'ve enabled. Molex was instrumental in the first car radio, the first cellular phone and the first HDTV. Our pioneering products have one thing in common — they help leading technology companies achieve their own innovations.Molex employs nearly 50,000 people globally and operates in 40 countries around the world.Job Responsibilities:• Global design, oversight and delivery of recruiting strategies needed to meet the talent demands for Transportation & Industrial Solutions division• Manage team of professional recruiters & support staff• Provide direction and consultation to management on strategic and emerging staffing trends• Drive process excellence, continued capability improvement, and experimentation with technology/tools• Develop talent pipeline strategies to ensure current and future talent needs are met","duration":"Feb 2018 - Present 3 years 6 months","duration_short":"3 years 6 months","end_date":"Present","start_date":"Feb 2018","subtitle":"Molex","title":"Talent Advisor"}],"url":""},{"company":"Cooper Standard","company_id":"cooper-standard-automotive","location":"Novi, MI","positions":[{"description":"Company Overview:Cooper Standard, headquartered in Novi, Mich. USA, is a leading global supplier of systems and components for the automotive industry. Products include rubber and plastic sealing, fuel and brake lines, fluid transfer hoses and anti-vibration systems. Cooper Standard employs more than 30,000 people globally and operates in 20 countries around the world.Job Responsibilities:• Manage team of professional recruiters; Owner of Talent Acquisition Center of Excellence. • Develop and implement a talent pipeline strategy that leverages best practices and technologies to ensure that current and future talent needs are anticipated and strategically met. • Identify, develop, and champion recruitment methods and activities to advance diversity and the practice of inclusion. • Provide direction and consultation to the management on strategic and emerging staffing trends.","duration":"Jul 2016 Feb 2018 1 year 8 months","duration_short":"1 year 8 months","end_date":"Feb 2018","start_date":"Jul 2016","subtitle":"Cooper Standard","title":"Talent Acquisition Manager"}],"url":"https://www.linkedin.com/company/cooper-standard-automotive"},{"company":"Meritor","company_id":"meritor","location":"Troy, MI","positions":[{"description":"Company Overview:Headquartered in Troy, Mich., United States, Meritor is a leading global supplier of drivetrain, mobility, braking and aftermarket solutions for commercial vehicle and industrial markets. With more than a 100-year legacy of providing innovative products that offer superior performance, efficiency and reliability, the company serves commercial truck, trailer, defense, specialty and aftermarket customers around the world. Job Responsibilities:• Manage professional Recruiters and support staff.• Lead process improvement initiatives with focus on candidate experience and talent branding.• Drive overall talent acquisition excellence through implementation of strategic staffing, utilizing talent pools and talent acquisition technology solutions. • Integrate diversity and inclusion strategies across recruiting.• Acts as talent acquisition expert across the organization.","duration":"Oct 2015 May 2016 8 months","duration_short":"8 months","end_date":"May 2016","start_date":"Oct 2015","subtitle":"Meritor","title":"Talent Acquisition Manager - North America"}],"url":"https://www.linkedin.com/company/meritor"},{"company":"Flagstar Bank","company_id":"flagstar-bank","location":"Troy, MI","positions":[{"description":"Company Overview:Flagstar Bank is a full-service bank with 100 branches in communities across Michigan. Chartered in 1987 as a federal savings bank, today Flagstar has assets of $10+ billion. We are the largest banking company headquartered in Michigan, the ninth largest mortgage originator in the country, and one of the nation\'s top 10 largest savings banks. Job Responsibilities:-Manage professional Recruiters and support staff.-Oversee company\'s pre-employment and on-boarding processes.-Partner with managers and recruiters to develop specific goals and outlining performance expectations.-Provide final approval on offers developed by Recruiters and Hiring Managers.-Develop and execute on the company\'s strategic Recruiting plan.","duration":"Jul 2012 Oct 2015 3 years 4 months","duration_short":"3 years 4 months","end_date":"Oct 2015","start_date":"Jul 2012","subtitle":"Flagstar Bank","title":"Talent Acquisition Manager"}],"url":"https://www.linkedin.com/company/flagstar-bank"},{"company":"Qualigence","company_id":"qualigence","location":"Livonia, MI","positions":[{"description":"Company Overview:Qualigence is a third party recruiting agency based in Livonia, MI, which specializes in identification and development of passive candidates. Qualigence\'s hourly based fee is a cost efficient model in the highly competitive recruiting field.Job Responsibilities:• Identify and screen potential candidates according to client guidelines, leveraging technology and database management tools• Adapt sourcing plan to complex industries, specifically: Technology, Financial Services, Healthcare and Engineering• Manage sourcing process which includes: hours, progress reports, quality, data management and client needs • Coach/mentor junior team members through all phases of research • Evaluate and advise on business processes for account management, sales, and operations","duration":"May 2006 Jul 2012 6 years 3 months","duration_short":"6 years 3 months","end_date":"Jul 2012","start_date":"May 2006","subtitle":"Qualigence","title":"Research Consultant"}],"url":"https://www.linkedin.com/company/qualigence"}]', '["“As Dave stepped into the TA Manager role at Cooper Standard, the global analytics and standardizations were basically non-existent, inconsistent and based on wrong/insufficient data. The global executive team looked to him to establish a new system to collect accurate data and produce a detailed project plan in a short timeframe, which he did successfully. I note this as his greatest accomplishment while we worked together. Dave is a good leader and team player and it was a pleasure working with him.”","“David brings a strong value of ethics and commitment to his work and his team. He takes the time to understand the business strategy and can articulate that with both his team and his candidates, who appreciate his level of knowledge. Without prompting, he built a business case for a flexible recruiting team model at Flagstar, which helped us demonstrate how the team could flex to meet staffing needs with the rise/fall of mortgage volumes - a tactic that was very successful. David has always been a great brainstorming partner to find creative solutions to drive effective recruiting, and we continue to share best practices and ideas. ”"]'] User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to connect with potential candidates for a job opening. Today, the user is reaching out to the agent because they need assistance in finding a new job opportunity in the electronics and optics field.
### Human: Agent: ['Jennifer Heyward', 'Finance Professional who thrives on getting involved in and understanding the business by providing timely and accurate financial statements. Also, work collaboratively with operations to improve financial outcome of projects with a strong background in project accounting. Experience includes professional services and property management industries.', 'Sr. Financial Analyst', 'Emory University School of Medicine', '[{"company":"Emory University School of Medicine","company_id":null,"location":"Greater Atlanta Area","positions":[{"description":"","duration":"Mar 2018 - Present 3 years 8 months","duration_short":"3 years 8 months","end_date":"Present","start_date":"Mar 2018","subtitle":"Emory University School of Medicine","title":"Sr. Financial Analyst"}],"url":""},{"company":"Majors Management, LLC","company_id":"majors-management-llc","location":"Lawrenceville, GA","positions":[{"description":"• Prepare monthly and year end analysis of multiple entities.• CAM analysis on properties.• Coordinate annual audits with CPA firm. • Inter company account analysis. • Manage tax department and oversee daily AR and AP activities. • Prepare monthly and year end analysis of multiple entities.• CAM analysis on properties.• Coordinate annual audits with CPA firm. • Inter company account analysis. • Manage tax department and oversee daily AR and AP activities.","duration":"Mar 2015 Mar 2018 3 years 1 month","duration_short":"3 years 1 month","end_date":"Mar 2018","start_date":"Mar 2015","subtitle":"Majors Management, LLC","title":"Accounting Manager"}],"url":"https://www.linkedin.com/company/majors-management-llc"},{"company":"Stantec","company_id":"stantec","location":"Greater Atlanta Area","positions":[{"description":"•Migration of project data into new system.•Revenue recognition, revenue analysis and reporting.•Manage accounts receivable and collections.•Preparation of financial statements. •Migration of project data into new system.•Revenue recognition, revenue analysis and reporting.•Manage accounts receivable and collections.•Preparation of financial statements.","duration":"Mar 2014 Mar 2015 1 year 1 month","duration_short":"1 year 1 month","end_date":"Mar 2015","start_date":"Mar 2014","subtitle":"Stantec","title":"Financial Analyst"}],"url":"https://www.linkedin.com/company/stantec"},{"company":"Processes Unlimited International, Inc. (purchased by Stantec)","company_id":null,"location":"Atlanta, GA","positions":[{"description":"• Revenue recognition,revenue analysis and reporting.• Budget preparation.• Manage accounts receivable and collections.• Preparation of financial statements• Rate sheet analysis and development. • Revenue recognition,revenue analysis and reporting.• Budget preparation.• Manage accounts receivable and collections.• Preparation of financial statements• Rate sheet analysis and development.","duration":"Jun 2008 Mar 2014 5 years 10 months","duration_short":"5 years 10 months","end_date":"Mar 2014","start_date":"Jun 2008","subtitle":"Processes Unlimited International, Inc. (purchased by Stantec)","title":"Financial Analyst"}],"url":""},{"company":"Dean Oliver International (purchased by Processes Unlimited)","company_id":null,"location":"Atlanta, GA","positions":[{"description":"•Key Executive that assisted President with sale of Dean Oliver International, Inc. •Prepared all documents for due diligence, delivered on time to meet closing deadline. •Monthly financial statements and consolidation of regional offices, in accordance with GAAP.•Formulated business strategies, annual budgets and business plans, with the COO. •Served as Secretary on Board of Directors and held 5% ownership •Key Executive that assisted President with sale of Dean Oliver International, Inc. •Prepared all documents for due diligence, delivered on time to meet closing deadline. •Monthly financial statements and consolidation of regional offices, in accordance with GAAP.•Formulated business strategies, annual budgets and business plans, with the COO. •Served as Secretary on Board of Directors and held 5% ownership","duration":"Oct 2002 Jun 2008 5 years 9 months","duration_short":"5 years 9 months","end_date":"Jun 2008","start_date":"Oct 2002","subtitle":"Dean Oliver International (purchased by Processes Unlimited)","title":"Controller/HR Coordinator"}],"url":""},{"company":"Dean Oliver International, Inc.","company_id":null,"location":null,"positions":[{"description":"•Reduced overhead accounting costs by 25%,by fully utilizing various software programs. •Successfully completed software conversion.•Project Accounting •Developed training programs on the use of project management software. •Prepared quarterly payroll tax filings and personal property tax returns.•Experience with International Business in UK and Brazil.","duration":"Oct 1999 Oct 2002 3 years 1 month","duration_short":"3 years 1 month","end_date":"Oct 2002","start_date":"Oct 1999","subtitle":"Dean Oliver International, Inc.","title":"Accounting Manager"},{"description":"Managed daily activities in absence of controller, prepared all invoicing and financial statements. Reduced billing cycle from three weeks to one and cash receipts from 60 days to 45. Backup person for accounts payable and payroll.","duration":"Mar 1998 Oct 1999 1 year 8 months","duration_short":"1 year 8 months","end_date":"Oct 1999","start_date":"Mar 1998","subtitle":"Dean Oliver International, Inc.","title":"Lead Accountant"},{"description":"Performed all accounts receivable duties including client billings, time sheet reconciliation and sales projections. Created, structured and implemented custom programs to help increase efficiency in company policies and procedures.","duration":"Mar 1996 Mar 1998 2 years 1 month","duration_short":"2 years 1 month","end_date":"Mar 1998","start_date":"Mar 1996","subtitle":"Dean Oliver International, Inc.","title":"Staff Accountant"}],"url":""},{"company":"REICO DISTRIBUTORS","company_id":null,"location":"Washington D.C. Metro Area","positions":[{"description":"Performed contract billing and reconciled cash receipts for national builder accounts. Calculated daily sales figures and assisted with analyzing departmental costs. Performed contract billing and reconciled cash receipts for national builder accounts. Calculated daily sales figures and assisted with analyzing departmental costs.","duration":"May 1994 Feb 1996 1 year 10 months","duration_short":"1 year 10 months","end_date":"Feb 1996","start_date":"May 1994","subtitle":"REICO DISTRIBUTORS","title":"Accounts Receivable"}],"url":""},{"company":"MID-ATLANTIC COMMUNICATIONS","company_id":null,"location":"Washington D.C. Metro Area","positions":[{"description":"Responsibilities included payroll preparation, accounts receivable, accounts payable, and general journal entries using Peachtree Software. Responsibilities included payroll preparation, accounts receivable, accounts payable, and general journal entries using Peachtree Software.","duration":"Sep 1993 May 1994 9 months","duration_short":"9 months","end_date":"May 1994","start_date":"Sep 1993","subtitle":"MID-ATLANTIC COMMUNICATIONS","title":"Bookkeeper"}],"url":""}]', '["Jon D Ferguson, PE “Jennifer has excellent P&L skills. She is adept at project accounting and understands the client side of the business well. She is good with the numbers but also intuitive and a strong analyst. She relates very well to PM\'s. She has held the responsbility as a share holder and also as a director on a board. She has always been proactive in forecasting project financial issues. She is an excellent communicator.”","Cathy Hanneken “Jennifer is an excellent Accounting Manager. She always has the best interests of the Company in mind and is a detailed professional. She adjusts easily to any situation and would be a great asset to any organization who would be lucky to employ her.”"]'] User: ['Sara-kelly Schneider', 'Outgoing, Motivated, Dynamic young professional seeking a prosperous career in marketing.', 'Administrative Assistant at GT Electric of Florida, INC.', 'GT Electric of Florida, INC.', '[{"company":"GT Electric of Florida, INC.","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"Aug 2017 - Present 4 years 11 months","duration_short":"4 years 11 months","end_date":"Present","start_date":"Aug 2017","subtitle":"GT Electric of Florida, INC.","title":"Administrative Assistant"}],"url":""},{"company":"Turner Family","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"Aug 2017 - Present 4 years 11 months","duration_short":"4 years 11 months","end_date":"Present","start_date":"Aug 2017","subtitle":"Turner Family","title":"Nanny"}],"url":""},{"company":"Garent and Gold","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"Jul 2015 Sep 2017 2 years 3 months","duration_short":"2 years 3 months","end_date":"Sep 2017","start_date":"Jul 2015","subtitle":"Garent and Gold","title":"Sales Associate"}],"url":""}]', '["Taylor McGill “Dear Sara-Kelly, I\'ve written this recommendation of you to share with other LinkedIn users. Details of Recommendation: \\"There are many wonderful words that come to mind to describe Ms. Schneider, however, one that comes to mind first is reliable. Ms. Schneider\'s work ethics are exceptional. She is hardworking, reliable, and works extremely well with others. She has a bubbly personality, and her coworkers find it very easy to speak with, and bring any issues they\'re having to her attention knowing that she will give the proper response, even it not favorable. I have known Ms. Schneider for the past three years. In the time I have come to know her, she became a valuable team member to the Garnet & Gold staff. She played an important role of inspiring others, all while going above and beyond her tasked responsibilities. Ms. Schneider makes a wonderful addition to any team she becomes a part of.\\" ”","Jennifer Turner “SK is awesome! She is capable and reliable. She is like part of our family. We are so happy to have her as part of our team. ”"]']### Assistant: The agent's job is to analyze financial statements and collaborate with operations to improve project outcomes, and today the agent is reaching out to the user to discuss potential marketing strategies for a new project.
### Human: Agent: ['Shadi Bucklin', 'On a mission to build scalable solutions to unlock human potential and create transformational learning experiences.', 'Head of Revenue Enablement, Skilljar 🍳& Founder, The Enablement Coach', 'Skilljar', '[{"company":"Skilljar","company_id":"skilljar","industry":"Computer Software","location":"","positions":[{"description":"I’m excited to be leading revenue enablement at Skilljar, the series B funded customer and partner education platform that is improving business outcomes through learning. The Skilljar team is growing so reach out if you want to be part of our incredible journey. I’m excited to be leading revenue enablement at Skilljar, the series B funded customer and partner education platform that is improving business outcomes through learning. The Skilljar team is growing so reach out if you want to be part of our incredible journey.","duration":"Mar 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Skilljar","title":"Director, Revenue Enablement"}],"url":"https://www.linkedin.com/company/skilljar"},{"company":"The Enablement Coach","company_id":null,"location":"San Mateo, California, United States","positions":[{"description":"In 2020, I took a leap from in-house corporate role and launched The Enablement Coach to help organizations successfully pivot to a fully remote workforce model while keeping their teams well trained, engaged and working effectively in a new normal. I tailored enablement content, facilitated virtual workshops and built coaching programs for tech and life sciences clients including Rubrik, Loom, Gilead Sciences and Synlogic. I also coached business leaders and mid-career professionals in my individualized six week program focusing on helping each person create and activate his/her/their unique development plan.","duration":"May 2020 - Present 1 year 7 months","duration_short":"1 year 7 months","end_date":"Present","start_date":"May 2020","subtitle":"The Enablement Coach","title":"Founder"}],"url":""},{"company":"Zenefits","company_id":"zenefits","location":"San Francisco, California","positions":[{"description":"Head of sales and customer success enablement. Head of sales and customer success enablement.","duration":"Jul 2019 May 2020 11 months","duration_short":"11 months","end_date":"May 2020","start_date":"Jul 2019","subtitle":"Zenefits","title":"Director, Revenue Enablement"}],"url":"https://www.linkedin.com/company/zenefits"},{"company":"Equinix","company_id":"equinix","location":"","positions":[{"description":"","duration":"Apr 2017 Jul 2019 2 years 4 months","duration_short":"2 years 4 months","end_date":"Jul 2019","start_date":"Apr 2017","subtitle":"Equinix","title":"Senior Manager, Global Sales and Partner Enablement"}],"url":"https://www.linkedin.com/company/equinix"},{"company":"LinkedIn","company_id":"linkedin","location":null,"positions":[{"description":"Managed Global Solutions sales enablement programs across Americas, EMEA and APAC","duration":"Sep 2013 Apr 2017 3 years 8 months","duration_short":"3 years 8 months","end_date":"Apr 2017","start_date":"Sep 2013","subtitle":"LinkedIn","title":"GTM Strategy, Operations & Enablement"},{"description":"Focused on adoption of new product launches at Talent Solutions & Marketing Solutions Business Units. Member of core launch team for Sponsored Updates, Company Pages and Talent Pipeline.","duration":"Oct 2011 Sep 2013 2 years","duration_short":"2 years","end_date":"Sep 2013","start_date":"Oct 2011","subtitle":"LinkedIn","title":"Senior Product Consultant"}],"url":"https://www.linkedin.com/company/linkedin"},{"company":"Genentech","company_id":"genentech","location":null,"positions":[{"description":"Led enablement, communications and program management.","duration":"Apr 2008 Oct 2009 1 year 7 months","duration_short":"1 year 7 months","end_date":"Oct 2009","start_date":"Apr 2008","subtitle":"Genentech","title":"Manager, Porfolio Operations"},{"description":"Was hired full-time as a training manager to create and drive adoption of learning solutions for Genentech’s product development organization and The Project Team System.","duration":"Mar 2005 Apr 2008 3 years 2 months","duration_short":"3 years 2 months","end_date":"Apr 2008","start_date":"Mar 2005","subtitle":"Genentech","title":"Training Manager"},{"description":"Joined Genentech as an independent consultant with a focus on improving hiring and onboarding outcomes during a hyper growth phase (Avastin Approval). Implemented more scalable recruiting and training solutions. Built a 30/60/90 day onboarding program (with on-demand and instructor-led lessons) to maximize productivity and success of Genentech’s drug development teams. Built and operationalized the playbook clarifying governance, roles, responsibilities and accountabilities of Genentech’s Project Team System.","duration":"Mar 2004 Mar 2005 1 year 1 month","duration_short":"1 year 1 month","end_date":"Mar 2005","start_date":"Mar 2004","subtitle":"Genentech","title":"Staffing and Onboarding Consultant"}],"url":"https://www.linkedin.com/company/genentech"},{"company":"Abbott","company_id":"abbott-","location":"","positions":[{"description":"","duration":"Jul 2000 Oct 2003 3 years 4 months","duration_short":"3 years 4 months","end_date":"Oct 2003","start_date":"Jul 2000","subtitle":"Abbott","title":"HR Rep"}],"url":"https://www.linkedin.com/company/abbott-"}]', '["Stephanie LeMar-Datta “Shadi and I worked together at Equinix and Zenefits. We were peers at Equinix, and she was my manager at Zenefits. As a peer, Shadi is extremely collaborative, shares insights and builds trust with everyone she works with. As a manager, Shadi motivates her team by recognising and leveraging each person\'s unique strengths on key initiatives. She excels at empowering, coaching and developing others. Shadi is a great addition to any org and I highly recommend her!”","Christophe Thioux “Shadi has been great to work with when she was part of our Global Talent Ennoblement team. She always demonstrated a strong appetite in developing initiative in her field of expertise. Shadi helped develop globally a variety of programs helping all of us to be better Leaders and better coach. She managed as well to create a coach the coach mentality within the sales leadership community. She is a great listener and very analytic and has the ability to translate uncovered needs into learning. She is, beyond this, a great person to work with. ”"]'] User: ['Donny Jones', 'I am a systems and operations person who excels at relationship management and business development. I have a keen eye for detail and I am creative, giving me an edge for marketing.', 'Managing Partner at TargetTC', 'TargetTC', '[{"company":"TargetTC","company_id":null,"location":"Exeter, CA","positions":[{"description":"","duration":"Aug 2017 - Present 4 years 2 months","duration_short":"4 years 2 months","end_date":"Present","start_date":"Aug 2017","subtitle":"TargetTC","title":"Managing Partner"}],"url":""},{"company":"Nehemiah Community Reinvestment Fund","company_id":null,"location":"Sacramento, California Area","positions":[{"description":"","duration":"Oct 2008 - Present 13 years","duration_short":"13 years","end_date":"Present","start_date":"Oct 2008","subtitle":"Nehemiah Community Reinvestment Fund","title":"National Director Of Business Development"}],"url":""},{"company":"California Association of Mortgage Professionals","company_id":"california-association-of-mortgage-professionals","location":null,"positions":[{"description":"I help any way I can to provide education, personal bandwidth and resources that will positively affect our industry.","duration":"Aug 2010 Jan 2014 3 years 6 months","duration_short":"3 years 6 months","end_date":"Jan 2014","start_date":"Aug 2010","subtitle":"California Association of Mortgage Professionals","title":"Executive Board of Directors"},{"description":"","duration":"Aug 2008 Apr 2012 3 years 9 months","duration_short":"3 years 9 months","end_date":"Apr 2012","start_date":"Aug 2008","subtitle":"California Association of Mortgage Professionals","title":"Public Relations Chairman"}],"url":"https://www.linkedin.com/company/california-association-of-mortgage-professionals"},{"company":"The Nehemiah Corporation","company_id":null,"location":"","positions":[{"description":"","duration":"May 2008 Jan 2011 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jan 2011","start_date":"May 2008","subtitle":"The Nehemiah Corporation","title":"Outreach Area MAnager AK, AZ, CA, HI, NM, NV & UT"}],"url":""},{"company":"Nehemiah Corporation of America","company_id":null,"location":"","positions":[{"description":"","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Nehemiah Corporation of America","title":"Area Manager"}],"url":""},{"company":"Right Angle Marketing","company_id":null,"location":"","positions":[{"description":"","duration":"2006 2007 1 year","duration_short":"1 year","end_date":"2007","start_date":"2006","subtitle":"Right Angle Marketing","title":"President"}],"url":""},{"company":"ITEX","company_id":"itex","location":"","positions":[{"description":"Matching Invetsor appetite with available commodites Matching Invetsor appetite with available commodites","duration":"Feb 2001 Nov 2002 1 year 10 months","duration_short":"1 year 10 months","end_date":"Nov 2002","start_date":"Feb 2001","subtitle":"ITEX","title":"Trader"}],"url":"https://www.linkedin.com/company/itex"}]', '["Chris Bradley, PhD “As a director of business development, Donny made extremely high level contacts across the nation and across different types of business (e.g. contact info for presidents of the largest companies in the U.S, Senators and Congressman). Donny has the ability to take those contacts and connect them to opportunities within his company, then build and design programs from these opportunities (business processes, licensing, cash flow models, staffing). From there he has implemented national roll outs, including structuring the right staffing so that he can move on to the next opportunity. He is one of the most resourceful people I have ever had the pleasure to work with.”","Anthony Mucheru “Donny is relentess in his pursuit of business that generates profit.”"]']### Assistant: The agent's job is to build scalable solutions to unlock human potential and create transformational learning experiences. Today, the agent is reaching out to the user because they need to discuss a potential partnership opportunity in developing education programs for the mortgage industry.
### Human: Agent: ['Margaret Willis', 'Margaret Willis Artist BioA bit of a joyful mad scientist, Margaret Willis loves to experiment with a plethora of materials, from oil-painted portraits, to up-cycled plastic bag crowns, to giant glue and fabric monsters. As an active traveler and explorer, she has been enthusiastically chronicling her world through her art since she was a small child. Margaret has exhibited her work nationally and internationally, and while she has lived in multiple states across the county, now proudly claims Utah as her home. Among her many jobs that have influenced her art, including fire-fighter, librarian, and café manager, she was also as an artist-in-residence and has worked for several non-profit art organizations, including the Eastern Oregon Regional Arts Council, the Salt Lake City Arts Council, the Sundance Film Festival, the Utah Arts Festival, and served as the Interim Director of the Utah Museum of Contemporary Art. She is currently the Art Director for a small residential treatment center in Salt Lake City, where she teaches her love of art and passion for life with her students.', 'Art Director at Eva Carlston Academy', 'Eva Carlston Academy', '[{"company":"Eva Carlston Academy","company_id":null,"location":"Greater Salt Lake City Area","positions":[{"description":"","duration":"Feb 2014 - Present 7 years 9 months","duration_short":"7 years 9 months","end_date":"Present","start_date":"Feb 2014","subtitle":"Eva Carlston Academy","title":"Art Director"}],"url":""},{"company":"Utah Arts Festival","company_id":null,"location":"","positions":[{"description":"","duration":"2008 - Present 13 years","duration_short":"13 years","end_date":"Present","start_date":"2008","subtitle":"Utah Arts Festival","title":"Children\'s Art Yard Coordinator"}],"url":""},{"company":"Utah Museum of Contemporary Art","company_id":null,"location":null,"positions":[{"description":"","duration":"Jan 2013 Dec 2013 1 year","duration_short":"1 year","end_date":"Dec 2013","start_date":"Jan 2013","subtitle":"Utah Museum of Contemporary Art","title":"Interim Director"},{"description":"","duration":"Oct 2010 Dec 2012 2 years 3 months","duration_short":"2 years 3 months","end_date":"Dec 2012","start_date":"Oct 2010","subtitle":"Utah Museum of Contemporary Art","title":"Visitor and Volunteer Services Manager"}],"url":""},{"company":"Salt Lake City Arts Council","company_id":"salt-lake-city-corporation","location":null,"positions":[{"description":"","duration":"2006 2013 7 years","duration_short":"7 years","end_date":"2013","start_date":"2006","subtitle":"Salt Lake City Arts Council","title":"Twilight Concert Series, Festival Accountant"},{"description":"","duration":"2006 2006 less than a year","duration_short":"less than a year","end_date":"2006","start_date":"2006","subtitle":"Living Traditions Festival, Salt Lake City Arts Council","title":"Volunteer Coordinator"},{"description":"","duration":"2006 2006 less than a year","duration_short":"less than a year","end_date":"2006","start_date":"2006","subtitle":"Twilight Concert Series, Salt Lake City Arts Council","title":"Artist Liaison"}],"url":"https://www.linkedin.com/company/salt-lake-city-corporation"},{"company":"University of Utah","company_id":"university-of-utah---employment","location":"","positions":[{"description":"","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"University of Utah","title":"Athletics Craft Area Coordinator"}],"url":"https://www.linkedin.com/company/university-of-utah---employment"},{"company":"Sundance Institute","company_id":"sundanceorg","location":"","positions":[{"description":"","duration":"2006 2009 3 years","duration_short":"3 years","end_date":"2009","start_date":"2006","subtitle":"Sundance Institute","title":"Information Booth Coordinator"}],"url":"https://www.linkedin.com/company/sundanceorg"}]', '["Sarina Ehrgott “Since meeting Maggie at UMOCA, she has held progressively responsible leadership positions within the museum as the Visitor Services Manager, Volunteer and Intern Coordinator and, most importantly, Interim Director. Her bright personality, rock-solid work ethic, and hands-on leadership style always motivated our small team. Though Maggie spent the majority go her time managing UMOCA’s expenses, strategic planning, and public relations, she would never hesitate to pause her work help another staff member with a project when she was needed. Maggie has been an absolutely invaluable and effective leader for UMOCA, and will be an incredible asset to any organization seeking a creative and strategic mind.”","LinkedIn User “Working with Maggie was an absolute delight. She was always on top of her game and always a joy to work with. She is very knowledgeable and dedicated to the work she performs.”"]'] User: ['Bryan Rippeon', 'I am a passionate, self-motivated event planner that looks forward to new and challenging opportunities.', 'Event Ninja. Operations & Logistics Expert. Team Manager.', 'BYond Events Management', '[{"company":"BYond Events Management","company_id":null,"location":"Seattle, Washington, United States","positions":[{"description":"BYond Events Management is a premier event planning company offering an array of services. BYond Events Management is a premier event planning company offering an array of services.","duration":"Jun 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Jun 2021","subtitle":"BYond Events Management","title":"President"}],"url":""},{"company":"Inman News","company_id":"inman-news","location":"Greater Seattle Area","positions":[{"description":"","duration":"Dec 2019 Mar 2021 1 year 4 months","duration_short":"1 year 4 months","end_date":"Mar 2021","start_date":"Dec 2019","subtitle":"Inman News","title":"Director, Events"}],"url":"https://www.linkedin.com/company/inman-news"},{"company":"Zonda (formerly Hanley Wood)","company_id":"zondahome","location":null,"positions":[{"description":"","duration":"Oct 2015 Dec 2019 4 years 3 months","duration_short":"4 years 3 months","end_date":"Dec 2019","start_date":"Oct 2015","subtitle":"Zonda (formerly Hanley Wood)","title":"Director of Branded Events"},{"description":"Event Producer that strives to create a powerful user experience using stellar content and top notch logistical planning. • Direct planning, logistics and assessment throughout the event lifecycle for industry conferences, networking and client engagement events ranging from 100-person meetings to 55,000-person trade shows. • Ensure cohesion across content, sales, marketing and design for events to support attendee growth and reinforce brand alignment for flagship HW events, as well as client custom events.• Manage budgets of up to $2M per event to procure venues, speakers, vendors, supplies, lodging, entertainment and travel. • Integrate new software and technology into current processes for greater efficiency and productivity.","duration":"Jan 2013 Oct 2015 2 years 10 months","duration_short":"2 years 10 months","end_date":"Oct 2015","start_date":"Jan 2013","subtitle":"Zonda (formerly Hanley Wood)","title":"Senior Event Producer"}],"url":"https://www.linkedin.com/company/zondahome"},{"company":"National Guard Bureau","company_id":"national-guard-bureau","location":"Arlington, VA","positions":[{"description":"Project manager specializing in event planning and protocol. Plan, execute and supervise all high-level events for the Chief, National Guard Bureau.• Events include multi-day conferences, dinners, meetings, and black-tie galas, and range from 150 - 2,700 attendees, with budgets of up to $2.5 million. • Manage venue selection, assembly of hotel room blocks, scheduling transportation for distinguished visitors, coordination with protocol offices on security details, and escorting foreign dignitaries. • Create and manage 5-20 solicitations and contracts for venues and services per year and oversee legal review of documents to meet government contracting standards.• Prepare status reports and deliver briefings on high-visibility events to the Chief, National Guard Bureau and senior executive staff.• Design nationally and internationally publicized conference and meeting banners/logos used for marketing our events to the intended audience.","duration":"Aug 2007 Jan 2013 5 years 6 months","duration_short":"5 years 6 months","end_date":"Jan 2013","start_date":"Aug 2007","subtitle":"National Guard Bureau","title":"Executive Services - Events and Conference Management"}],"url":"https://www.linkedin.com/company/national-guard-bureau"}]', '["Stacey Soleil “Bryan was my key point person for a session I hosted at Inman Connect. What impresses me about Bryan is his keen sense of organization, eye for detail and his ability to identify exactly what is needed to harness success from an event. Whatever questions I had before/during/after the event, or whatever assets or elements I needed, Bryan was prompt in his response, professional in his delivery and always warm and accommodating along the way. He\'s a gem and will bring value to any organization that he partners with, no doubt. Thank you Bryan!”","Renee Funk “Bryan is a community builder, with outstanding leadership skills. Bryan has big vision organizational focus, and is generously focused on assisting those he works with growth and continued learning. ”"]']### Assistant: The agent's job is to coordinate and manage high-level events and conferences, while the user is reaching out to the agent because they need assistance in planning and organizing a large-scale event for their event planning company.
### Human: Agent: ['Sabrina Belhumeur', 'Experienced Full Stack .NET Developer in enterprise level software, custom applications, process automation and standardization of practice and procedures.', 'Enterprise Software Developer and Process Automation', 'DXC Technology', '[{"company":"DXC Technology","company_id":"dxctechnology","industry":"IT Services and IT Consulting","location":"Remote","positions":[{"description":"","duration":"Apr 2017 - Present 4 years 8 months","duration_short":"4 years 8 months","end_date":"Present","start_date":"Apr 2017","subtitle":"DXC Technology","title":"Professional Programmer Analyst / Developer"}],"url":"https://www.linkedin.com/company/dxctechnology"},{"company":"CSC","company_id":"csc","location":"Remote","positions":[{"description":"","duration":"Sep 2012 Apr 2017 4 years 8 months","duration_short":"4 years 8 months","end_date":"Apr 2017","start_date":"Sep 2012","subtitle":"CSC","title":"Professional Programmer Analyst"}],"url":"https://www.linkedin.com/company/csc"},{"company":"HP Enterprise Services","company_id":"hewlett-packard-enterprise","location":"","positions":[{"description":"","duration":"Jan 2011 Jun 2012 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jun 2012","start_date":"Jan 2011","subtitle":"HP Enterprise Services","title":"Service Info Developer I"}],"url":"https://www.linkedin.com/company/hewlett-packard-enterprise"}]', '["Mike Mullins “Whatever she sets out to do, she will do. ”","Tyler Raper “Sabrina and I worked together during several classes at Purdue University. The focal point that I remember most was working on the bench-marking and measurement of various hard-drive technologies. This lab was quite useful in understanding how to take measurements and then project the needed metrics for determining performance. Working with Sabrina was a great experience and we accomplished the goals of our assignments well before they were even due.”"]'] User: ['Jennifer Miller, CSM', 'Jennifer Miller is the Director of Project Management Office and Solutions Delivery. She establishes processes that support projects and program success. She also leverages technical and business wisdom to implement solutions ranging from single application changes to complex program level infrastructure changes, with an emphasis on long term account development. Jennifer looks for opportunities that merge her passions in leadership, project management, process improvement and people change management. These moments allow Jennifer to use her natural abilities in coordinating and motivating employees while displaying collaborative characteristics with an approachable and upbeat demeanor. If she is afforded the opportunity and set on a mission, she will develop a set of ideas and drive the plan to completion. Jennifer Miller is an example of what makes her employer a “great place to work”.', 'Director, PMO and Solutions Delivery at Canidium', 'Canidium', '[{"company":"Canidium","company_id":"canidium","industry":"Software Development","location":null,"positions":[{"description":"Leading our Project Management Office and Solution Delivery teams in support of strategic client initiatives. My team builds client relationships based on trust, integrity, commitment, and versatility by delivering with excellence.","duration":"Jul 2021 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Jul 2021","subtitle":"Canidium","title":"Director, PMO and Solutions Delivery"},{"description":"Collaboratively works with partners to deliver quality product implementations to well known software, marketing, electronics, entertainment and manufacturing companies. • Ensures project success and great customer relationships by managing customer expectations.• Maintained alignment of partner and internal team to clients project objectives.• Managed implementation of modernized solution for cross-channel and international organization, replacing current manual process and increasing confidence in sales target and commission data.• Manages risks and issues around extremely complex requirements, internal processes and siloed responsibilities.","duration":"Apr 2019 - Present 3 years 4 months","duration_short":"3 years 4 months","end_date":"Present","start_date":"Apr 2019","subtitle":"Canidium","title":"Senior Program Manager"}],"url":"https://www.linkedin.com/company/canidium"},{"company":"COUNTRY Financial®","company_id":"country-financial-","location":null,"positions":[{"description":"• Leading high profile efforts including migration to new access management solutions for directory service platforms and network segmentation • Managed implementation of tools for cybersecurity, monitoring and advanced threat solutions to over 9000 endpoints• Managed upgrades to server OS and priviledged account management systems• Primary resource for Change Management, Training, and Communication for the Security Program Office projects such as IDM, LDAP, SSO and governance• Program Manager of ITS Learning and Leading","duration":"2015 Mar 2019 4 years","duration_short":"4 years","end_date":"Mar 2019","start_date":"2015","subtitle":"COUNTRY Financial®","title":"IT Security Project Manager"},{"description":"• Interim manager of Desktop Support - budget, performance, workflow, and transition items• Managed various desktop platform projects impacting over 9000 employees• Designed Communication, Training, and Change Management (ADKAR) Strategies for multiple efforts• Created the ITS Learning and Leading Experience, leading the management of students• Coordinated the ITS Everyday Operation Excellence Team reviewing operational improvement recommendations • Developed a Change Management strategy for ITS to address project/effort damage control","duration":"2010 2015 5 years","duration_short":"5 years","end_date":"2015","start_date":"2010","subtitle":"COUNTRY Financial®","title":"IT Project Manager"},{"description":"• Personally handled a large volume of calls regarding software, hardware, connectivity, and security issues by performing the appropriate diagnostics to reach resolution• Developed training plan for future new Communication Center employees• Demonstrated tact, patience and highly developed customer service while applying Incident Management Procedures.• First member to be cross-trained to support multiple areas","duration":"2006 2010 4 years","duration_short":"4 years","end_date":"2010","start_date":"2006","subtitle":"COUNTRY Financial®","title":"Information Technology Support Services"},{"description":"• Licensed Property and Casualty insurance agent personally handling our insured\'s requests• Honored with the “Golden Phone” and “A+” award for providing exceptional customer service• Exceeded established productivity goals taking 43 calls on average per day• Constantly changed processes to align with new legislation and procedure","duration":"Jan 2004 Jan 2006 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 2006","start_date":"Jan 2004","subtitle":"COUNTRY Financial®","title":"Customer Service Center"}],"url":"https://www.linkedin.com/company/country-financial-"}]', '["Leta Gail Doerr “Jennifer is an incredibly talented project manager who builds a quick rapport with peers and business stakeholders. Jenn is always able to be fair, but firm, when managing complex, program level transformation projects. Jenn is relentless with her pursuit of continuous process improvement. I can honestly say that any project or stretch assignment Jenn takes on results in a better and improved outcome due to her leadership. ”","Kerri Whitenack “I have worked with Jennifer on multiple projects over the past 3 years. Her communication is clear, concise and timely. She presents the information in a professional manner, but comes across as friendly and approachable. I have found her to be helpful and cooperative, and willingly goes beyond expectations to assist. She is quick to offer kudos and praise when appropriate. She is an effective project manager and a pleasure to work with. ”"]']### Assistant: The agent's job is to develop and implement solutions for complex program level infrastructure changes, while the user is reaching out to the agent because they need assistance in managing a high-profile project related to program level transformation.
### Human: Agent: ['Rashard Dacus', 'Specialties: Concentration on Hand and Upper Extremity', 'Physician at University of Virginia Health System', 'University of Virginia Health System', '[{"company":"University of Virginia Health System","company_id":"uva-health","industry":"Hospitals and Health Care","location":"","positions":[{"description":"","duration":null,"duration_short":"","end_date":null,"start_date":null,"subtitle":"University of Virginia Health System","title":"Physician"}],"url":"https://www.linkedin.com/company/uva-health"},{"company":"UC San Diego","company_id":"ucsandiego","location":"","positions":[{"description":"","duration":"Aug 2006 Jul 2007 1 year","duration_short":"1 year","end_date":"Jul 2007","start_date":"Aug 2006","subtitle":"UC San Diego","title":"Fellow"}],"url":"https://www.linkedin.com/company/ucsandiego"},{"company":"Emory Healthcare","company_id":"emory-healthcare","location":"","positions":[{"description":"","duration":"2003 2006 3 years","duration_short":"3 years","end_date":"2006","start_date":"2003","subtitle":"Emory Healthcare","title":"Resident"}],"url":"https://www.linkedin.com/company/emory-healthcare"},{"company":"Emory Orthopaedics","company_id":null,"location":"","positions":[{"description":"","duration":"2001 2006 5 years","duration_short":"5 years","end_date":"2006","start_date":"2001","subtitle":"Emory Orthopaedics","title":"Resident"}],"url":""}]', '["Suzanne A. Coffey, DC, APCM “I had the pleasure of working with Dr Rashard Dacus when I referred my son Landon Hatfield, who had fractured his wrist during a short track speedskating competition and then later when X-rayed the wrist it was obvious that surgery would be necessary to stabilize the scaphoid. He was one of nicest and knowledgeable Physicians at UVA that I have worked with.”","Anita H. “Rashard Dacus is an excellent surgeon and has one of the best bedside manners I have ever seen. He always take the time to speak with his patients before and after surgery to make sure all their concerns and questions are addressed. His kind personality and friendly smile quickly puts them at ease. He is a joy to work with and I would recommend him to friends and family without hesitation.”"]'] User: ['Hannah Adams', 'Doctor of Physical Therapy from High Point University. Graduated from the University of South Carolina with a Bachelor of Science in Exercise Science and a leadership distinction. Over 1500 hours of clinical experience ranging from rehab tech to student physical therapist. Driven, compassionate and relatable care provider with interests in neurological, and geriatric rehabilitation.', 'Doctor of Physical Therapy searching for impactful career opportunities', 'Alliance Physical Therapy', '[{"company":"Alliance Physical Therapy","company_id":null,"location":null,"positions":[{"description":"","duration":"Nov 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Nov 2021","subtitle":"Alliance Physical Therapy","title":"Physical Therapist"},{"description":"","duration":"Aug 2021 Nov 2021 4 months","duration_short":"4 months","end_date":"Nov 2021","start_date":"Aug 2021","subtitle":"Alliance Physical Therapy","title":"Physical Therapy Technician"}],"url":""},{"company":"Novant Health","company_id":"novanthealth","location":null,"positions":[{"description":"Provided physical therapy care in the outpatient setting for patients with orthopedic and neurological conditions.","duration":"Jan 2021 Apr 2021 4 months","duration_short":"4 months","end_date":"Apr 2021","start_date":"Jan 2021","subtitle":"Novant Health","title":"Student Physical Therapist - Hawthorne Clinic"},{"description":"Provided physical therapy care in the acute setting to patients with orthopedic, cardiac and neurological conditions.","duration":"Aug 2020 Dec 2020 5 months","duration_short":"5 months","end_date":"Dec 2020","start_date":"Aug 2020","subtitle":"Novant Health","title":"Student Physical Therapist"}],"url":"https://www.linkedin.com/company/novanthealth"},{"company":"Home Instead","company_id":"home-instead","location":"","positions":[{"description":"Provided care for seniors in the community to assist with activities of daily living. Provided care for seniors in the community to assist with activities of daily living.","duration":"Oct 2019 Oct 2020 1 year 1 month","duration_short":"1 year 1 month","end_date":"Oct 2020","start_date":"Oct 2019","subtitle":"Home Instead","title":"Senior Caregiver"}],"url":"https://www.linkedin.com/company/home-instead"},{"company":"High Point University","company_id":"highpointu","location":"","positions":[{"description":"Provided physical therapy care via Tele-health to patients with neurological conditions. Provided physical therapy care via Tele-health to patients with neurological conditions.","duration":"May 2020 Jun 2020 2 months","duration_short":"2 months","end_date":"Jun 2020","start_date":"May 2020","subtitle":"High Point University","title":"Student Physical Therapist- High Point University Pro Bono Clinic"}],"url":"https://www.linkedin.com/company/highpointu"},{"company":"Wake Forest Baptist Health","company_id":"atrium-health-wake-forest-baptist","location":"","positions":[{"description":"Provided physical therapy care to patients with a variety of orthopedic conditions. Provided physical therapy care to patients with a variety of orthopedic conditions.","duration":"Oct 2019 Dec 2019 3 months","duration_short":"3 months","end_date":"Dec 2019","start_date":"Oct 2019","subtitle":"Wake Forest Baptist Health","title":"Student Physical Therapist - Mall Loop Clinic"}],"url":"https://www.linkedin.com/company/atrium-health-wake-forest-baptist"},{"company":"Wake Forest Baptist Health","company_id":"atrium-health-wake-forest-baptist","location":"Millis","positions":[{"description":"Provided physical therapy care for patients who were recovering from orthopedic surgeries or a variety of neurological conditions. Provided physical therapy care for patients who were recovering from orthopedic surgeries or a variety of neurological conditions.","duration":"Jan 2019 Mar 2019 3 months","duration_short":"3 months","end_date":"Mar 2019","start_date":"Jan 2019","subtitle":"Wake Forest Baptist Health","title":"Student Physical Therapist - Millis Clinic"}],"url":"https://www.linkedin.com/company/atrium-health-wake-forest-baptist"}]', '["Brooke Ferraro, PT, DPT “I had the pleasure of working alongside Hannah in a Spinal Cord Injury selective as well as a month long clinical rotation in Telehealth. She has excellent patient interaction skills and is able to make the patient feel comfortable under her care. Hannah chooses creative treatment approaches and is able to quickly adjust her plan to meet the needs of her patients. Hannah also works great in a team setting. Throughout many projects and presentations she has always taken lead and makes sure the job gets done efficiently. I would highly recommend her in any setting! ”","Madison Sirpilla, PT, DPT “I had the opportunity to be Hannah\'s clinical partner during a telehealth rotation. She is very personable and able to connect with anyone, while also being able to keep patients focused. She had many creative ideas to treat patients virtually and was able to think on her feet if some ideas didn\'t work out. Hannah would be a great asset to have in any clinical setting!”"]']### Assistant: The agent's job is to provide specialized medical care, and today, the agent is reaching out to the user because they need to schedule a follow-up appointment for physical therapy sessions after a recent wrist surgery.
### Human: Agent: ['Leng Caloh', "I believe in the power of digital technology to connect people and ideas. And as an experienced manager, I connect with people at all organizational levels to embrace what new technologies offer. I've been in the content and technology business since the days of analog television and dialup Internet. I've done everything from content creation and editing to coding to complex analytics analyses to leading teams of smart digital professionals -- and, being at the forefront of digital in the media field, I have always been an innovator and change agent.", 'Digital Strategy & Innovation', "Rady Children's Institute for Genomic Medicine", '[{"company":"Rady Children\'s Institute for Genomic Medicine","company_id":"rady-childrens-institute-for-genomic-medicine","industry":"Research Services","location":"San Diego, California, United States","positions":[{"description":"Oversaw major redesign of website that increased pageviews by 89%. Key new Clinical Services section saw a 1039% increase. Implemented email marketing and integrated webinar registration with marketing automation and CRM. Oversaw major redesign of website that increased pageviews by 89%. Key new Clinical Services section saw a 1039% increase. Implemented email marketing and integrated webinar registration with marketing automation and CRM.","duration":"May 2020 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"May 2020","subtitle":"Rady Children\'s Institute for Genomic Medicine","title":"Senior Digital Strategist"}],"url":"https://www.linkedin.com/company/rady-childrens-institute-for-genomic-medicine"}]', '["Megan Grisolano “I can\'t recommend Leng enough for anything she chooses to put her brainpower toward. We worked together on a system-wide project to determine which organizational KPIs to track in a succinct dashboard that would allow for the most meaning making and data-driven decisions. It\'s clear from the way Leng spearheaded the data modeling with thought of how tracking each KPI could inform an organizational action that Leng is a critical-thinking strategist with experience in turning data into action. Leng is also a pleasure to work with, sharing her knowledge with those around her while inspiring enthusiasm for the project. As for the big picture, Leng understands how to get things done in a complex system with many players. Any organization with Leng on its team is lucky! ”","Bruce Rogow “Leng is a natural at adapting new technology for the station and has provided leadership to KPBS as we expanded our reach into the ever changing online world. She always acts in the best interest of the station and her fellow staff members and makes KPBS a better place. An organizations success is powered by it\'s best people and Leng stands out among them here at KPBS.”"]'] User: ['Federico Monzon', 'Molecular pathologist with extensive executive experience in the genomics and biotech industry. I have expertise in test development, laboratory operations, medical affairs and medical/reimbursement strategy to help grow biotech companies. I am an accomplished communicator, being invited to speak at numerous national and international scientific meetings. I am an active advocate for Molecular Diagnostics, having been president of the Association for Molecular Pathology. Specialties: Genomics, Molecular Pathology, Molecular Diagnostics, Solid Tumors', 'Medical Genomics Strategy Consultant', 'Genomic Path', '[{"company":"Genomic Path","company_id":null,"location":"","positions":[{"description":"Genomics/Biotech Consulting Genomics/Biotech Consulting","duration":"Jun 2020 - Present 2 years 1 month","duration_short":"2 years 1 month","end_date":"Present","start_date":"Jun 2020","subtitle":"Genomic Path","title":"President"}],"url":""},{"company":"Baylor College of Medicine","company_id":"baylor-college-of-medicine","location":null,"positions":[{"description":"","duration":"Sep 2013 - Present 8 years 10 months","duration_short":"8 years 10 months","end_date":"Present","start_date":"Sep 2013","subtitle":"Baylor College of Medicine","title":"Adjunct Faculty, Department of Pathology and Immunology"},{"description":"","duration":"Oct 2011 Aug 2013 1 year 11 months","duration_short":"1 year 11 months","end_date":"Aug 2013","start_date":"Oct 2011","subtitle":"Baylor College of Medicine","title":"Associate Professor, Departments of Pathology & Immunology and Molecular & Human Genetics"},{"description":"","duration":"Oct 2011 Aug 2013 1 year 11 months","duration_short":"1 year 11 months","end_date":"Aug 2013","start_date":"Oct 2011","subtitle":"Baylor College of Medicine","title":"Director of Molecular Pathology, Cancer Genetics Laboratory"}],"url":"https://www.linkedin.com/company/baylor-college-of-medicine"},{"company":"Castle Biosciences","company_id":null,"location":"Friendswood, TX","positions":[{"description":"","duration":"Nov 2015 May 2020 4 years 7 months","duration_short":"4 years 7 months","end_date":"May 2020","start_date":"Nov 2015","subtitle":"Castle Biosciences","title":"Chief Medical Officer"}],"url":""},{"company":"Invitae","company_id":"invitae","location":"","positions":[{"description":"","duration":"Sep 2013 Oct 2015 2 years 2 months","duration_short":"2 years 2 months","end_date":"Oct 2015","start_date":"Sep 2013","subtitle":"Invitae","title":"Oncology Guru (we don\'t have titles)"}],"url":"https://www.linkedin.com/company/invitae"},{"company":"Weill Cornell Medical College","company_id":"weillcornellmedicine","location":"","positions":[{"description":"","duration":"Apr 2011 Sep 2011 6 months","duration_short":"6 months","end_date":"Sep 2011","start_date":"Apr 2011","subtitle":"Weill Cornell Medical College","title":"Associate Professor of Pathology"}],"url":"https://www.linkedin.com/company/weillcornellmedicine"},{"company":"The Methodist Hospital Research Institute","company_id":null,"location":"","positions":[{"description":"","duration":"2008 Sep 2011 3 years","duration_short":"3 years","end_date":"Sep 2011","start_date":"2008","subtitle":"The Methodist Hospital Research Institute","title":"Director, Research Pathology and Molecular Diagnostics Cores"}],"url":""},{"company":"The Methodist Hospital","company_id":"houston-methodist","location":"","positions":[{"description":"","duration":"Jul 2007 Sep 2011 4 years 3 months","duration_short":"4 years 3 months","end_date":"Sep 2011","start_date":"Jul 2007","subtitle":"The Methodist Hospital","title":"Director, Molecular Pathology"}],"url":"https://www.linkedin.com/company/houston-methodist"},{"company":"iKaryos Diagnostics, Inc","company_id":"ikaryos-diagnostics-inc","location":"","positions":[{"description":"","duration":"Nov 2009 Jul 2011 1 year 9 months","duration_short":"1 year 9 months","end_date":"Jul 2011","start_date":"Nov 2009","subtitle":"iKaryos Diagnostics, Inc","title":"Founder, Head of Scientific Advisory Board"}],"url":"https://www.linkedin.com/company/ikaryos-diagnostics-inc"},{"company":"University of Pittsburgh School of Medicine","company_id":"university-of-pittsburgh-school-of-medicine","location":"","positions":[{"description":"","duration":"2003 2007 4 years","duration_short":"4 years","end_date":"2007","start_date":"2003","subtitle":"University of Pittsburgh School of Medicine","title":"Assistant Professor"}],"url":"https://www.linkedin.com/company/university-of-pittsburgh-school-of-medicine"},{"company":"UPMC","company_id":"upmc","location":null,"positions":[{"description":"","duration":"2002 2003 1 year","duration_short":"1 year","end_date":"2003","start_date":"2002","subtitle":"UPMC","title":"Molecular Genetic Pathology Fellow"},{"description":"","duration":"2002 2003 1 year","duration_short":"1 year","end_date":"2003","start_date":"2002","subtitle":"UPMC","title":"Molecular Genetic Pathology Fellow"}],"url":"https://www.linkedin.com/company/upmc"},{"company":"Thomas Jefferson University Hospitals","company_id":"thomas-jefferson-university-hospitals","location":"","positions":[{"description":"","duration":"1998 2002 4 years","duration_short":"4 years","end_date":"2002","start_date":"1998","subtitle":"Thomas Jefferson University Hospitals","title":"Resident"}],"url":"https://www.linkedin.com/company/thomas-jefferson-university-hospitals"},{"company":"Universidad Nacional Autonoma de Mexico","company_id":null,"location":"","positions":[{"description":"","duration":"1994 1995 1 year","duration_short":"1 year","end_date":"1995","start_date":"1994","subtitle":"Universidad Nacional Autonoma de Mexico","title":"Instructor"}],"url":""},{"company":"University of Pennsylvania School of Medicine","company_id":"university-of-pennsylvania-school-of-medicine","location":"","positions":[{"description":"","duration":"1992 1993 1 year","duration_short":"1 year","end_date":"1993","start_date":"1992","subtitle":"University of Pennsylvania School of Medicine","title":"Postdoctoral Fellow"}],"url":"https://www.linkedin.com/company/university-of-pennsylvania-school-of-medicine"}]', '["James Dunn “Federico is not only a great pathologist but a great teammate. He brings to the company a depth of experience and wisdom that benefits both the company and the employees with which he interacts. It has been a true pleasure to work alongside someone who knows so much about pathology, molecular diagnostics and the politics of medicine. Most importantly he truly cares about the people within the company and the patients that we serve. I highly recommend Federico and believe he betters any company that is lucky enough to have him. ”","Pedro O. Flores-Villanueva, MD, PhD, MMSc “Federico is a knowledgeable Molecular Pathologist, always ready to assist his patients and colleagues.”"]']### Assistant: The agent's job is to connect with professionals in the genomics and biotech industry. Today, the agent is reaching out to the user because they need to discuss a potential collaboration in the field of molecular diagnostics.
### Human: Agent: ['Ramirez, Angie', 'Career Summary: Experienced professional with expertise in facilitating workflow and supervising with exceptional problem-solving skills. Reputation for successfully managing multiple associates and projects on time. Known as a mentor to others with the ability to wear many hats to manage a wide range of responsibilities.', 'Director of Project Management at Strategic America', 'Strategic America', '[{"company":"Strategic America","company_id":"strategic-america","industry":"Marketing and Advertising","location":"West Des Moines, Iowa","positions":[{"description":"","duration":"Aug 2019 - Present 2 years 5 months","duration_short":"2 years 5 months","end_date":"Present","start_date":"Aug 2019","subtitle":"Strategic America","title":"Director of Project Management"}],"url":"https://www.linkedin.com/company/strategic-america"},{"company":"The Integer Group","company_id":"the-integer-group","location":null,"positions":[{"description":"• Lead all agency meetings, including those of the Executive Committee.• Develop agency communication plans, drive communication channels.• Provide guidance on integration and communication throughout the agency.• Responsible for development and success of teams and individuals by leveraging training, communication plans and agency culture. • Drive agency vision through one-on-one connections and agency communication.• Coach and mentor associates while implementing structured career planning and performance review and improvement programs. • Strengthen connections at corporate level facilitate productive network communication and collaboration.• New Business operations:o Identify case studies and collaborate with teams to develop case studies.o Project management of new business development teams.o Manage and deploy all New Business assets.o Facilitate strategy sessions, presentation reviews and rehearsals and pitch day logistics, content and process.","duration":"Jul 2018 Apr 2019 10 months","duration_short":"10 months","end_date":"Apr 2019","start_date":"Jul 2018","subtitle":"The Integer Group","title":"Director of Agency Engagement and Collaboration"},{"description":"","duration":"2000 Apr 2019 19 years","duration_short":"19 years","end_date":"Apr 2019","start_date":"2000","subtitle":"The Integer Group","title":"Creative Operations Director"}],"url":"https://www.linkedin.com/company/the-integer-group"},{"company":"Integer Midwest","company_id":null,"location":"","positions":[{"description":"Serve as a liaison between agency departments and creative leads to help manage department resources to drive agency growth and vision. Work directly with the executive committee to provide leadership, implement continuous process improvements and provide guidance to the entire creative department. Serve as a liaison between agency departments and creative leads to help manage department resources to drive agency growth and vision. Work directly with the executive committee to provide leadership, implement continuous process improvements and provide guidance to the entire creative department.","duration":"2000 Apr 2019 19 years","duration_short":"19 years","end_date":"Apr 2019","start_date":"2000","subtitle":"Integer Midwest","title":"Creative Operations Director"}],"url":""},{"company":"ZLR IGNITION","company_id":"zlr-ignition","location":"Des Moines, Iowa Area","positions":[{"description":"I was laid off from Integer for 8 months and worked at ZLR during that timeframe. I oversaw all activities and individuals associated with moderate to complex agency projects. I was laid off from Integer for 8 months and worked at ZLR during that timeframe. I oversaw all activities and individuals associated with moderate to complex agency projects.","duration":"Jul 2001 Feb 2002 8 months","duration_short":"8 months","end_date":"Feb 2002","start_date":"Jul 2001","subtitle":"ZLR IGNITION","title":"Traffic Manager"}],"url":"https://www.linkedin.com/company/zlr-ignition"},{"company":"Triplett","company_id":"triplett","location":"West Des Moines","positions":[{"description":"Main communication link between the customer, sales representative, installer and manufacturers, trafficking orders from start to finish. Main communication link between the customer, sales representative, installer and manufacturers, trafficking orders from start to finish.","duration":"1996 2000 4 years","duration_short":"4 years","end_date":"2000","start_date":"1996","subtitle":"Triplett","title":"Project Coordinator/Accounts Payable (Office USA)"}],"url":"https://www.linkedin.com/company/triplett"}]', '["Brooke Vaske “Angie is a smart, thoughtful and innovative leader and project manager. I was lucky enough to work alongside Angie in building the Project Management department at Strategic America. Although I reported to Angie, she was more than a \'boss\' to me. She is a TRUE, authentic leader, mentor and role model. Angie is the kind of leader who leads with empathy and is always an advocate for her team members. I was truly lucky to be a part of her team, and any employer would be lucky to have her on theirs. ”","Kang Ha “Angie is the type of leader that stays with you your entire career. Her operational prowess, resource management skills, and relentless pursuit to be better shine through in her work. I personally have had the pleasure of working with Angie on a number of large scale client projects and internal agency transformation initiatives. Each time I witnessed her effortlessly unite and coach teams to success by always leading through her shining example and constructive direction. Angie brings her light and leadership every day with her infectious positivity and vision. Behind her light-hearted and playful demeanor is a driven business leader with a passion for mentoring talent. Angie is simply the best. ”"]'] User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to supervise and manage projects at a marketing and advertising company. Today, the user is reaching out to the agent because they need assistance in planning and organizing a high-profile client event.
### Human: Agent: ['Therese Allen PHR, SHRM-CP', 'Strategic Human Resources Leader with over 20 years experience developing and implementing programs and results designed to impact and enhance the employee experience and increase organizational efficiencies. Effective leader with ability to build and sustain strong relationships by demonstrating transparency and excellent communication skills. Demonstrated ability to work with a wide range of sensitive and confidential issues. Specialties: Employee Relations, Employee Engagement, Performance Management/Compensation, Organizational Development, Facilitating Change, Recruiting/Staffing, Workers Compensation, FLSA, Personnel Records Management, HRIS, Time & Attendance Tracking, DOT Coordination, Employee/Union Relations, and Negotiations.', 'Sr. Human Resources Business Partner at SpartanNash', 'SpartanNash', '[{"company":"SpartanNash","company_id":"spartannash","industry":"Transportation, Logistics and Storage","location":"Oklahoma City Metropolitan Area","positions":[{"description":"","duration":"Apr 2020 - Present 1 year 9 months","duration_short":"1 year 9 months","end_date":"Present","start_date":"Apr 2020","subtitle":"SpartanNash","title":"Sr. Human Resources Business Partner"}],"url":"https://www.linkedin.com/company/spartannash"},{"company":"Legend Energy Services","company_id":"legend-energy-services","location":"Oklahoma City, Oklahoma Area","positions":[{"description":"","duration":"Jul 2018 Apr 2020 1 year 10 months","duration_short":"1 year 10 months","end_date":"Apr 2020","start_date":"Jul 2018","subtitle":"Legend Energy Services","title":"Human Resources Generalist"}],"url":"https://www.linkedin.com/company/legend-energy-services"},{"company":"Coaching the Boss","company_id":null,"location":"","positions":[{"description":"Contract work. Contract work.","duration":"Nov 2017 Jan 2018 3 months","duration_short":"3 months","end_date":"Jan 2018","start_date":"Nov 2017","subtitle":"Coaching the Boss","title":"Human Resourses Consultant"}],"url":""},{"company":"The Salvation Army","company_id":null,"location":"Oklahoma City","positions":[{"description":"Provide Employee Relations/HR support to over 700 employees across the Oklahoma/Arkansas region. Manage all Employee Relations, (Performance Management, Compensation, Policy Interpretation/Updates), Recruiting, Movement of Personnel, Employee Benefits and HR Training and Development.Responsible for training Officers on current HR updates and trends. Provide Employee Relations/HR support to over 700 employees across the Oklahoma/Arkansas region. Manage all Employee Relations, (Performance Management, Compensation, Policy Interpretation/Updates), Recruiting, Movement of Personnel, Employee Benefits and HR Training and Development.Responsible for training Officers on current HR updates and trends.","duration":"Aug 2013 Nov 2017 4 years 4 months","duration_short":"4 years 4 months","end_date":"Nov 2017","start_date":"Aug 2013","subtitle":"The Salvation Army","title":"Divisional HR Director Oklahoma/Arkansas"}],"url":""},{"company":"American Precious Metals Exchange, Inc. (APMEX)","company_id":null,"location":"Oklahoma City, OK","positions":[{"description":"Responsible for full life cycle recruiting for IT and other key positions in Accounting, Purchasing, Merchandising, Sales, Management, Operations, Facilities and Customer Service. within APMEX. Responsible for full life cycle recruiting for IT and other key positions in Accounting, Purchasing, Merchandising, Sales, Management, Operations, Facilities and Customer Service. within APMEX.","duration":"Apr 2012 Jun 2013 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jun 2013","start_date":"Apr 2012","subtitle":"American Precious Metals Exchange, Inc. (APMEX)","title":"Talent Acquisition"}],"url":""},{"company":"University of Oklahoma Health Sciences Center","company_id":"university-of-oklahoma-health-sciences-center","location":"","positions":[{"description":"Managed a team of HR Professionals responsible for the administration of Benefits, Recruiting, Records, FMLA, Workers and Unemployment Compensation, at a higher education institution. Managed a team of HR Professionals responsible for the administration of Benefits, Recruiting, Records, FMLA, Workers and Unemployment Compensation, at a higher education institution.","duration":"Sep 2008 Sep 2011 3 years 1 month","duration_short":"3 years 1 month","end_date":"Sep 2011","start_date":"Sep 2008","subtitle":"University of Oklahoma Health Sciences Center","title":"Manager, Human Resources"}],"url":"https://www.linkedin.com/company/university-of-oklahoma-health-sciences-center"},{"company":"Alcatel Lucent","company_id":null,"location":"","positions":[{"description":"Handled all Employee Relations issues, investigations and litigation. Handled Employee Engagement, working with leadership and employees to improve the employee experience.Engaged with all levels of employees throughout the western region, over 10,000 employees providing advice and counsel on employment law/HR issues.Recruiting - Worked with OKC team and recruited at college campuses for specific key positions. Trained Managers on Behavior Based Interviews.Trained employees and Management on several HR topics. Certified Mediator- mediated disputes between employees to resolve issue and provide best possible solution.","duration":"Jan 1990 May 2008 18 years 5 months","duration_short":"18 years 5 months","end_date":"May 2008","start_date":"Jan 1990","subtitle":"Alcatel Lucent","title":"Employee Relations EO/AA Consultant Alcatel-Lucent"}],"url":""},{"company":"Nokia","company_id":"nokia","location":"","positions":[{"description":"","duration":"1983 1990 7 years","duration_short":"7 years","end_date":"1990","start_date":"1983","subtitle":"Nokia","title":"Human Resources Manager"}],"url":"https://www.linkedin.com/company/nokia"}]', '["Luke Nix “Therese is a passionate, knowledgeable and experienced professional in the art of human relations. She guided me and my department in our recruiting of Information Technology professionals who were not only passionate about their field but also excellent cultural fits for our organization. Using her attention to detail and years of experience, she created detailed resources and provided much nuanced feedback that I utilize to this day. Because of her focus not just on the details of individual employees but the bigger picture of our organization, she drove the success of her department, my department, and the company as a whole. It was a personal and professional pleasure to work with Therese. I hope to work with her again in the future. ”","Claire Brown, Ph.D. “I had the pleasure of working with Ms. Therese Kierl-Allen as her supervisor from 1996 through 2000. While I was her supervisor at then Lucent Technologies (now Alcatel-Lucent), Therese worked as a Senior Equal Opportunity/Affirmative Action (EO/AA) Consultant. Therese managed EO/AA case investigations that entailed much customer contact. Her role also included training associates and managers at all levels on EO/AA topics and responsibilities. Therese excelled at facilitating EO/AA related training and consistently received positive feedback from attendees at her programs. She also facilitated EO/AA and policy-related portions of the new employee orientation programs. She worked well with union representatives and addressed labor issues. In addition to her EO/AA role, Therese continued to be actively involved with the company’s recruiting program. She continued to go to select campuses as part of the Lucent recruiting team. Therese demonstrated initiative, creativity, and excellent writing, decision making, and judgment skills in her role. Her leadership was seen in her accepting the office of president of an employee business partner group. In this role she led the group’s interactions with company executives, making several presentations to executives and managers in large and small audiences. I have kept in contact with Therese since I left Lucent and kept track of her career in diversity management, EO/AA, and Human Resources. Her experience and knowledge continue to be a benefit in building a welcoming and inclusive workplace. I strongly recommend Therese.”"]'] User: ['Faith Brandon', 'Human Resource Professional with broad experience in employee relations, HR business partner, generalist affairs, policy interpretation, legal issues and compliance, acquisitions, informal dispute resolution, managment coaching, and people management.Specialties: Employee Relations, Human Resource Business Partner', 'Human Resource Director at Ecolab', 'Ecolab', '[{"company":"Ecolab","company_id":"ecolab","industry":"Chemicals","location":null,"positions":[{"description":"","duration":"Mar 2018 - Present 3 years 5 months","duration_short":"3 years 5 months","end_date":"Present","start_date":"Mar 2018","subtitle":"Ecolab","title":"Human Resource Director"},{"description":"","duration":"Nov 2012 - Present 8 years 9 months","duration_short":"8 years 9 months","end_date":"Present","start_date":"Nov 2012","subtitle":"Ecolab","title":"Human Resource Manager"},{"description":"","duration":"Nov 2010 - Present 10 years 9 months","duration_short":"10 years 9 months","end_date":"Present","start_date":"Nov 2010","subtitle":"Ecolab","title":"Sr. Human Resource Representative"}],"url":"https://www.linkedin.com/company/ecolab"},{"company":"National Marrow Donor Program","company_id":"bethematch","location":"","positions":[{"description":"Employee Relations, Employee Engagement & Recognition, Coaching, Investigations, and Organizational Design","duration":"Jul 2006 Jun 2010 4 years","duration_short":"4 years","end_date":"Jun 2010","start_date":"Jul 2006","subtitle":"National Marrow Donor Program","title":"Employee Relations"}],"url":"https://www.linkedin.com/company/bethematch"},{"company":"Turning Point, Inc.","company_id":null,"location":"","positions":[{"description":"Provided consultation and recommendations to management in order to resolve employee relation issues;developed and implemented an HR strategy plan for fifty plus employees;Analyzed workforce needs, evaluated, and authored job descriptions;generalist affairs; and benefits administration.","duration":"Jun 2002 Jun 2006 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jun 2006","start_date":"Jun 2002","subtitle":"Turning Point, Inc.","title":"Human Resource Manager"}],"url":""},{"company":"West Corporation","company_id":null,"location":"","positions":[{"description":"Employee Relations, Training, Risk Management","duration":"1999 2002 3 years","duration_short":"3 years","end_date":"2002","start_date":"1999","subtitle":"West Corporation","title":"Employee Relations & Training Coordinator"}],"url":""}]', '["“Faith was a tremendous resource in our Human Resources Department. She provided sound guidance and coaching to myself and others. Faith is detail oriented and her communication was always professional / timely. Faith is a consumate professional who understands organizational needs as well as those of the staff she helps guide.”","“Faith is one of those exceptional individuals that you run into from time to time. She is professional and discreet on the one hand and yet personable on the other hand. Faith conducts herself with integrity and as a result is respected and well-liked by her colleagues She is knowledgeable, effective and easy to work with. I can say without hesitation that she is one of the most exceptional indivduals I have had the pleasure to work with.”"]']### Assistant: The agent's job is to provide guidance and coaching in the Human Resources Department, and today the user is reaching out to the agent because they need assistance with policy interpretation and legal issues related to employee relations.
### Human: Agent: ['Amy Papazian, MBA, CPCC, PCC', 'CEO and Founder of Lead Your Life, providing divorce and relationship coaching and development programs. Lead Your Life supports clients through all aspects of separation and divorce, except legal. Through group and individual coaching programs, workshops, retreats, and community support, we help our clients move through grief, reclaim their identities, find emotional wholeness, and build excitement about the extraordinary opportunity to create a life they love and can feel proud of. Specialties: • Relationship Coaching • Group Coaching • Unforgettable Workshops & Retreats • Motivational Speaking • Executive Coaching • Leadership Facilitation & Training • Team Development', 'Divorce Coach • Helping those experiencing the end of a relationship to find strength, wholeness, and excitement about their new life.', 'Lead Your Life', '[{"company":"Lead Your Life","company_id":"lead-your-life","industry":"Business Skills Training","location":"San Mateo, California","positions":[{"description":"Certified Professional Coach (CPCC, ICF-PCC). Help divorcing and divorced clients move through personal and professional transitions with clarity, momentum, and success. Provide individual coaching and professional programs and workshops to help clients regain wholeness and transform their lives for the better. Leadership Facilitator/Coach for TeamWorks (myteamworks.biz), a private leadership development company. Certified Dare to Lead™ Facilitator (March 2019-2021), trained by Brené Brown. Certified Professional Coach (CPCC, ICF-PCC). Help divorcing and divorced clients move through personal and professional transitions with clarity, momentum, and success. Provide individual coaching and professional programs and workshops to help clients regain wholeness and transform their lives for the better. Leadership Facilitator/Coach for TeamWorks (myteamworks.biz), a private leadership development company. Certified Dare to Lead™ Facilitator (March 2019-2021), trained by Brené Brown.","duration":"Dec 2008 - Present 13 years 1 month","duration_short":"13 years 1 month","end_date":"Present","start_date":"Dec 2008","subtitle":"Lead Your Life","title":"CEO and Professional Coach"}],"url":"https://www.linkedin.com/company/lead-your-life"},{"company":"US Census Bureau","company_id":"us-census-bureau","location":"Burlingame, CA","positions":[{"description":"Supervised team of 20 Enumerators completing Census 2010 Non-Response Follow-up Operation. Completed operation earlier than targeted with 95% QA accuracy. Trained personnel, managed daily meetings, workload distribution, disciplinary actions, communication with superiors and team, and verified payroll. Notable team performance led to selection for two additional field operations. Supervised team of 20 Enumerators completing Census 2010 Non-Response Follow-up Operation. Completed operation earlier than targeted with 95% QA accuracy. Trained personnel, managed daily meetings, workload distribution, disciplinary actions, communication with superiors and team, and verified payroll. Notable team performance led to selection for two additional field operations.","duration":"Apr 2010 Sep 2010 6 months","duration_short":"6 months","end_date":"Sep 2010","start_date":"Apr 2010","subtitle":"US Census Bureau","title":"Crew Leader"}],"url":"https://www.linkedin.com/company/us-census-bureau"},{"company":"US Census Bureau","company_id":"us-census-bureau","location":"Burlingame, CA","positions":[{"description":"Canvassed addresses and updated census maps on hand-held computer. Worked as a member of a team of 16 Lister/Enumerators managed by the San Francisco Regional Office. Canvassed addresses and updated census maps on hand-held computer. Worked as a member of a team of 16 Lister/Enumerators managed by the San Francisco Regional Office.","duration":"Mar 2009 Aug 2009 6 months","duration_short":"6 months","end_date":"Aug 2009","start_date":"Mar 2009","subtitle":"US Census Bureau","title":"Lister/Enumerator"}],"url":"https://www.linkedin.com/company/us-census-bureau"},{"company":"ProMatch (a Division of Experience Unlimited)","company_id":null,"location":"Sunnyvale, CA","positions":[{"description":"Co-leader of 25 member team that provided 4 workshops to ProMatch members on: Core Interview Skills, Telephone Interviewing, Behavioral Interviews, and Dress Rehearsal that provided mock interviews to attendees recorded for later review and critique. Also, Member of Training and Development team who managed workshop delivery, curriculum development and T&D operations. Co-Facilitated workshops that instructed in the Art and Skills of great facilitation. Co-leader of 25 member team that provided 4 workshops to ProMatch members on: Core Interview Skills, Telephone Interviewing, Behavioral Interviews, and Dress Rehearsal that provided mock interviews to attendees recorded for later review and critique. Also, Member of Training and Development team who managed workshop delivery, curriculum development and T&D operations. Co-Facilitated workshops that instructed in the Art and Skills of great facilitation.","duration":"Jul 2008 Mar 2009 9 months","duration_short":"9 months","end_date":"Mar 2009","start_date":"Jul 2008","subtitle":"ProMatch (a Division of Experience Unlimited)","title":"Co-Lead Interview Team"}],"url":""},{"company":"Burlingame Mothers Club","company_id":null,"location":"Burlingame, CA","positions":[{"description":"President & CEO (2001-2002) of 600+ member non-profit organization designed to provide education, networking, and support to mothers with children under 5. Managed 26 member volunteer board. Increased membership from 450 to 600+ and created separate educational and mentorship track for first time mothers to meet their unique information/support needs. Two years prior, held board leadership positions as Desktop Publisher of 28 pg monthly newsletter and Membership Coordinator facilitating new member integration.","duration":"1999 2002 3 years","duration_short":"3 years","end_date":"2002","start_date":"1999","subtitle":"Burlingame Mothers Club","title":"President"}],"url":""},{"company":"Robert H. Kubin, M.D.","company_id":null,"location":"Burlingame, CA","positions":[{"description":"Managed operation of busy internal medicine practice, facilitated staff meetings, trained new personnel. Supervised all personnel and financial operations, including medical billing and coding, claims management, and collections, as well as accounting functions, tax preparation and payroll. Significantly improved cash flow through collection of claims categorized previously as bad debt. Migrated accounting to state-of-the-art physicians practice management system. Managed operation of busy internal medicine practice, facilitated staff meetings, trained new personnel. Supervised all personnel and financial operations, including medical billing and coding, claims management, and collections, as well as accounting functions, tax preparation and payroll. Significantly improved cash flow through collection of claims categorized previously as bad debt. Migrated accounting to state-of-the-art physicians practice management system.","duration":"Jul 1995 Dec 1997 2 years 6 months","duration_short":"2 years 6 months","end_date":"Dec 1997","start_date":"Jul 1995","subtitle":"Robert H. Kubin, M.D.","title":"Medical Practice Business Manager"}],"url":""},{"company":"Kurzweil Applied Intelligence, Inc.","company_id":null,"location":"Nationwide, based in SF Bay Area","positions":[{"description":"Provided technical support and training to physicians on Voice Recognition Systems, replacing traditional medical transcription, in hospitals and urgent care centers for start-up venture. Created curriculum and documentation to support national training programs. Managed on-site training programs at hospitals to support system adoption/acceptance and hospital interconnect development. Responsible for client relationships in Western U.S. and Canada, Japan, and Guam. Trained and supported company sales representatives and third party distributors, delivered product demonstrations and sales presentations at hospitals, clinics and trade shows.","duration":"May 1987 Jan 1995 7 years 9 months","duration_short":"7 years 9 months","end_date":"Jan 1995","start_date":"May 1987","subtitle":"Kurzweil Applied Intelligence, Inc.","title":"Senior Tech Support & Training Specialist"}],"url":""}]', '["Mihir Goradia “I have known Amy for over 2 years. She has sincere and well planned approach towards goals. She is a team oriented person and often takes initiatives to make the team more productive. Her strong inter personal and analytical skills really helped at the time of doing the assignments and project reports given to us. I believe she will be an asset to any organization or functional team.”","Christine Byram “Amy provided professional and life coaching to me and she demonstrated skill, resourcefulness and professionalism. in everything she advised me to do. She is an active listener with an hollistic approach to life\'s challenges, she helped me gain focus and motivated me to achieve my goals.”"]'] User: ['Dr. Francine Oputa', 'Experienced higher education diversity manager. Skilled in project management, staff development, program management and grant writing. Sought after motivational speaker and organizational consultant. Superior oral and written communications skills.', 'Actor, Inspirational Speaker, Diversity, Equity, Inclusion Consultant and Social Justice Advocate', 'Oputa and Associates', '[{"company":"Oputa and Associates","company_id":null,"location":"California, United States","positions":[{"description":"","duration":"Jan 2021 - Present 1 year 7 months","duration_short":"1 year 7 months","end_date":"Present","start_date":"Jan 2021","subtitle":"Oputa and Associates","title":"Founder and CEO"}],"url":""},{"company":"Saturday School - A Project of The Way Ministries...John 14:6","company_id":null,"location":"Fresno, California Area","positions":[{"description":"- Curriculum Development- Volunteer Recruitment and Development- Grant Writing- Instruction- Program Planning and Development- Fund Development- MarketingSaturday School is an African and African American Cultural Education and Self-Image Program serving children ages 3 - 12. The goal is to improve the children\'s self-image, instill a joy for learning, and promote responsibility. - Curriculum Development- Volunteer Recruitment and Development- Grant Writing- Instruction- Program Planning and Development- Fund Development- MarketingSaturday School is an African and African American Cultural Education and Self-Image Program serving children ages 3 - 12. The goal is to improve the children\'s self-image, instill a joy for learning, and promote responsibility.","duration":"Jun 1991 - Present 31 years 2 months","duration_short":"31 years 2 months","end_date":"Present","start_date":"Jun 1991","subtitle":"Saturday School - A Project of The Way Ministries...John 14:6","title":"Educational Coordinator (Volunteer Position)"}],"url":""},{"company":"California State University, Fresno","company_id":"california-state-university-fresno","location":null,"positions":[{"description":"- Diversity and Cultural Competency Training- Conflict Resolution- Program Planning and Implementation - Staff Development- Resource Development- Event Planning- Peer Counseling- Group Facilitation- Grant WritingThe Center for Women and Culture houses the Central Valley Cultural Heritage Institute and the Women\'s Resource Center. Both programs provide support for students, faculty, and staff. The Cultural Heritage Institute provides cultural competency training, workshops, speakers, and special events focusing on diversity, The Women\'s Center provides peer counseling, support and discussion groups, intervention and prevention services related to violence against women, workshops, speakers, and special events focusing on women\'s issues.","duration":"Jun 2015 Apr 2022 6 years 11 months","duration_short":"6 years 11 months","end_date":"Apr 2022","start_date":"Jun 2015","subtitle":"California State University, Fresno","title":"Director, Cross Cultural and Gender Center"},{"description":"","duration":"Jun 2008 Jun 2015 7 years 1 month","duration_short":"7 years 1 month","end_date":"Jun 2015","start_date":"Jun 2008","subtitle":"California State University, Fresno","title":"Director, Center for Women and Culture"},{"description":"","duration":"Sep 2004 Jun 2008 3 years 10 months","duration_short":"3 years 10 months","end_date":"Jun 2008","start_date":"Sep 2004","subtitle":"California State University, Fresno","title":"Director, Central Valley Cultural Heritage Institute"},{"description":"","duration":"Aug 1991 Sep 2004 13 years 2 months","duration_short":"13 years 2 months","end_date":"Sep 2004","start_date":"Aug 1991","subtitle":"California State University, Fresno","title":"Director, Women\'s Resource Center"}],"url":"https://www.linkedin.com/company/california-state-university-fresno"},{"company":"Resource Center for Survivors of Sexual Assault (Formerly Rape Counseling Services)","company_id":null,"location":"Fresno, California Area","positions":[{"description":"","duration":"Jan 1987 Sep 1989 2 years 9 months","duration_short":"2 years 9 months","end_date":"Sep 1989","start_date":"Jan 1987","subtitle":"Resource Center for Survivors of Sexual Assault (Formerly Rape Counseling Services)","title":"Public Relations Specialist"}],"url":""},{"company":"Kings County Community Action Organization","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 1985 1987 2 years","duration_short":"2 years","end_date":"1987","start_date":"Jul 1985","subtitle":"Kings County Community Action Organization","title":"Director Crisis Intervention Services"}],"url":""}]', '["Vannessa Brown “Thank you for all the influence you had on my life! You have done great work on Fresno State\'s campus!”","Shane Moreman, PhD “Since I began my position at Fresno State in 2003, Francine has been committed and effective leader in the areas of diversity and culture. She works across cultural groups to bring us together for meaningful cross-identifications.”"]']### Assistant: The agent's job is to provide divorce and relationship coaching and development programs, and today, the agent is reaching out to the user because they need assistance with program planning and implementation for a cultural education and self-image program.
### Human: Agent: ['Xinxin Wang', 'Open Source Project: https://github.com/singerdmx/BulletJournal', 'Software Development Engineer II @ Amazon', 'Amazon', '[{"company":"Amazon","company_id":"amazon","industry":"Technology, Information and Internet","location":"","positions":[{"description":"","duration":"Jul 2021 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Jul 2021","subtitle":"Amazon","title":"Software Development Engineer II"}],"url":"https://www.linkedin.com/company/amazon"},{"company":"naviHealth","company_id":"navihealth-inc-","location":null,"positions":[{"description":"","duration":"Mar 2020 Jul 2021 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jul 2021","start_date":"Mar 2020","subtitle":"naviHealth","title":"Senior Software Engineer"},{"description":"• Worked on development, sustain and enhancement for Discharge Platform used by ten thousand of facilities.• Rebuild the multiple document uploading system.• Designed micro-service from scratch to production; enhanced performance by bulk calling cross team services, optimizing data flow, caching data.• Enhanced and containerized notification core service by in-house k8s.• Built automation tools for visualizing production matrix stats, data validation.","duration":"Jun 2018 Feb 2020 1 year 9 months","duration_short":"1 year 9 months","end_date":"Feb 2020","start_date":"Jun 2018","subtitle":"naviHealth","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/navihealth-inc-"},{"company":"ConvMind, Inc","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2018 Jun 2018 6 months","duration_short":"6 months","end_date":"Jun 2018","start_date":"Jan 2018","subtitle":"ConvMind, Inc","title":"Software Engineer"}],"url":""},{"company":"Wirelessbro.Inc","company_id":"wirelessbro","location":"Walnut,CA","positions":[{"description":"","duration":"Sep 2017 Jan 2018 5 months","duration_short":"5 months","end_date":"Jan 2018","start_date":"Sep 2017","subtitle":"Wirelessbro.Inc","title":"Software Engineer Internship"}],"url":"https://www.linkedin.com/company/wirelessbro"}]', '["Jack Hao “Super efficient is the phrase that comes to mind when I think about Xinxin. I’ve had the pleasure of working with him for about 3 years. Above all, I was impressed with Xinxin’s ability digging into complex systems and starting to contribute quickly. And, of course, his work ethic, curious mind , willing to help, reaching out for help when needed, made him the great team player. Xinxin would be a true asset for any positions requiring hands on and analytical skills for a software engineer or a technical leader.”","Kevin Hsu “Xinxin is a talented mentor that has the ability to communicate both the most complex coding concepts as well as having the patience and the ability to explain concepts to mentee who have a hard time grasping what is happening. He has been working and discussing with me about full stack web developing for almost half year. I am very grateful to have had him as a mentor and would not be where I am now without his continued encouragement and enthusiasm.”"]'] User: ['Pankhuri Prakash', 'Software Development Manager.', 'Sr Manager Grocery at Amazon', 'Amazon', '[{"company":"Amazon","company_id":"amazon","industry":"Internet","location":null,"positions":[{"description":"Building 0-->1 products and technical solutions for Amazon Grocery. Love to be at fore front of innovation and ability to impact millions of lives by the product we build.","duration":"Nov 2020 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Nov 2020","subtitle":"Amazon","title":"Sr Manager Amazon Grocery"},{"description":"Engineering lead for Car Control in Alexa Auto.","duration":"Oct 2020 Nov 2020 2 months","duration_short":"2 months","end_date":"Nov 2020","start_date":"Oct 2020","subtitle":"Amazon","title":"Senior Software Engineering Manager"},{"description":"Building platform to make ordering a zero click experience. Want to be part of driving innovation in amazon retail ordering and subscriptions? Send me a note, I am hiring SDE\'s at all levels.","duration":"Aug 2017 Oct 2020 3 years 3 months","duration_short":"3 years 3 months","end_date":"Oct 2020","start_date":"Aug 2017","subtitle":"Amazon","title":"Software Development Manager"}],"url":"https://www.linkedin.com/company/amazon"},{"company":"Amazon","company_id":"amazon","location":null,"positions":[{"description":"","duration":"Aug 2014 Jun 2017 2 years 11 months","duration_short":"2 years 11 months","end_date":"Jun 2017","start_date":"Aug 2014","subtitle":"Amazon","title":"Senior Technical Program Manager"},{"description":"","duration":"Aug 2011 Aug 2014 3 years 1 month","duration_short":"3 years 1 month","end_date":"Aug 2014","start_date":"Aug 2011","subtitle":"Amazon.com","title":"Software Developer"}],"url":"https://www.linkedin.com/company/amazon"},{"company":"Microsoft","company_id":"microsoft","location":"Greater Seattle Area","positions":[{"description":"","duration":"May 2010 Aug 2010 4 months","duration_short":"4 months","end_date":"Aug 2010","start_date":"May 2010","subtitle":"Microsoft","title":"Summer Intern"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"Honeywell Technology Solutions, Inc.","company_id":"honeywell","location":"","positions":[{"description":"Engineer","duration":"Jun 2007 Aug 2009 2 years 3 months","duration_short":"2 years 3 months","end_date":"Aug 2009","start_date":"Jun 2007","subtitle":"Honeywell Technology Solutions, Inc.","title":"Enginner"}],"url":"https://www.linkedin.com/company/honeywell"}]', '["Feidu L. “Pankhuri worked as a summer intern here w/ me. She did a great job of satisfying the tasks of both feature test ownership and developing a database project independently at the same time. Her rich knowledge of database has kept impressing me and the final delivery of the tool was in time and impressive as well. I would totally recommend her as a great talent for any employer and I believe she has many potentials to keep growing in the future.”","Sridhar Kolapalli “Pankhuri is a technology oriented person always keep an eye on new technologies. She is one of the very few who enjoys their work and always have different approaches for any kind of task. And she is very intelligent in selecting one of the best approach by considering all possible QOS. Its a greate pleasure working with her...”"]']### Assistant: The agent's job is to develop software solutions at Amazon, and today the user is reaching out to the agent because they need assistance with building innovative products and driving innovation in Amazon Grocery.
### Human: Agent: ['Gage White', 'UI/UX Designer and Product Design Lead across multiple products and lines of business. I collaborate with engineers, product managers, and other stakeholders to create delightful experiences.', 'Senior Product Designer at Facebook', 'Facebook', '[{"company":"Facebook","company_id":"facebook","industry":"Internet Publishing","location":"New York, New York, United States","positions":[{"description":"","duration":"Jun 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Facebook","title":"Senior Product Designer"}],"url":"https://www.linkedin.com/company/facebook"},{"company":"Scoir, Inc.","company_id":"scoir","location":"West Chester, Pennsylvania, United States","positions":[{"description":"","duration":"Sep 2020 Jun 2021 10 months","duration_short":"10 months","end_date":"Jun 2021","start_date":"Sep 2020","subtitle":"Scoir, Inc.","title":"Senior Product Designer"}],"url":"https://www.linkedin.com/company/scoir"},{"company":"eMoney Advisor","company_id":"emoney-advisor","location":null,"positions":[{"description":"","duration":"Jun 2020 Sep 2020 4 months","duration_short":"4 months","end_date":"Sep 2020","start_date":"Jun 2020","subtitle":"eMoney Advisor","title":"Senior UI/UX Designer"},{"description":"As a UI/UX Designer at eMoney Advisor, I am responsible for leading design on product features for a web application that is used by real people and real businesses. I collaborate with product management to define and implement innovative design solutions, and work closely with customers, development, and internal stakeholders to ensure delivery of the best possible user experience.","duration":"Mar 2017 Jun 2020 3 years 4 months","duration_short":"3 years 4 months","end_date":"Jun 2020","start_date":"Mar 2017","subtitle":"eMoney Advisor","title":"UI/UX Designer"}],"url":"https://www.linkedin.com/company/emoney-advisor"},{"company":"Janney Montgomery Scott LLC","company_id":"janney-montgomery-scott","location":null,"positions":[{"description":"As a Graphic Designer at Janney Montgomery Scott, I work within the Learning Department creating content that branches off to support other parts of Janney’s whole. These projects include UI/UX solutions, wireframes, pixel-perfect mockups, videos, motion projects, web designs, booklets, handouts, and various other types of learning collateral. I participate in meetings with subject-matter experts and other members of our team concerning the strategic direction of our projects.","duration":"Apr 2015 Mar 2017 2 years","duration_short":"2 years","end_date":"Mar 2017","start_date":"Apr 2015","subtitle":"Janney Montgomery Scott LLC","title":"Graphic Designer"},{"description":"","duration":"Nov 2014 Apr 2015 6 months","duration_short":"6 months","end_date":"Apr 2015","start_date":"Nov 2014","subtitle":"Janney Montgomery Scott LLC","title":"Graphic Design Intern"}],"url":"https://www.linkedin.com/company/janney-montgomery-scott"}]', '["“Gage White has consistently exceeded my expectations as his manager. He is dependable, forward-thinking, and an extremely skilled designer. He’s also constantly learning and growing. Over the course of the two years I managed Gage, I’ve seen his skillset increase by leaps and bounds. He’s added UX, motion and responsive web skills. Gage would be a perfect addition to any design team. ”","“In the time that I have managed Gage he has proven himself to be a truly brilliant designer, particularly in the UI/UX field. Gage is a team player, whose input proved vital to our redesign of Janney\'s internal software systems and campaigns. Gage\'s approach to projects is user-focused, he is always enthusiastic about learning, and is an absolutely invaluable asset to our team.”"]'] User: ['Fredericka English', "I'm a UX designer with a passion for driving business growth through innovation and creativity. Most of my experience comes from working on enterprise products, design systems, mobile applications and immersive experiences. My key strengths includes user experience design, visual design and prototyping. More info: www.fredericka.me", 'User Experience Designer', 'EPAM Systems', '[{"company":"EPAM Systems","company_id":"epam-systems","industry":"IT Services and IT Consulting","location":"Seattle, Washington, United States","positions":[{"description":"","duration":"Aug 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Aug 2021","subtitle":"EPAM Systems","title":"UX Designer"}],"url":"https://www.linkedin.com/company/epam-systems"},{"company":"Elva Design Group","company_id":"helloelva","location":"Seattle, Washington, United States","positions":[{"description":"Design of E-Commerce platforms that aim to increase engagement and sales along with making the customer experience enjoyable, straightforward and hassle-free.• Engage in discovery and research of voice of customer, customer needs, analytics, and requirements to deliver an end-to-end, holistic customer experience.• Collaboration with a cross-functional team to ensure UX best practice standards. Design of E-Commerce platforms that aim to increase engagement and sales along with making the customer experience enjoyable, straightforward and hassle-free.• Engage in discovery and research of voice of customer, customer needs, analytics, and requirements to deliver an end-to-end, holistic customer experience.• Collaboration with a cross-functional team to ensure UX best practice standards.","duration":"Feb 2021 Jun 2021 5 months","duration_short":"5 months","end_date":"Jun 2021","start_date":"Feb 2021","subtitle":"Elva Design Group","title":"UX Designer"}],"url":"https://www.linkedin.com/company/helloelva"},{"company":"Microsoft","company_id":"microsoft","location":"Bellevue, Washington","positions":[{"description":"• Conceived, designed, and established a behavior analytics tool which provides clients with the capability to understand how users are interacting with their website through features such as session replays and heatmaps.• Aligned business strategy and requirements with user needs to deliver a competitive advantage with exceptional design concepts, scenarios, and user flows.• Executed the translation of business requirements into a modern and scalable user interface with intuitive navigation.","duration":"Feb 2020 Jul 2020 6 months","duration_short":"6 months","end_date":"Jul 2020","start_date":"Feb 2020","subtitle":"Microsoft","title":"User Experience Designer"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"Microsoft","company_id":"microsoft","location":"Redmond, Washington","positions":[{"description":"• Utilized behavior metrics and user telemetry data to improve accessibility tools (Magnifier and Cursor & pointer) for the Windows 1019H1 update.• Revised and designed reusable cross-platform components for existing and new Windows design systems, facilitating the design of faster and scalable experiences across different platforms.• Established cross-platform components libraries for Windows 10 and the upcoming 10X OS version for dual-screen devices, delivering coherence and consistency in design system language.","duration":"Feb 2018 Jun 2019 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jun 2019","start_date":"Feb 2018","subtitle":"Microsoft","title":"User Experience Designer"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"Propelics","company_id":"propelics","location":"San Francisco Bay Area","positions":[{"description":"• Created an enterprise mobile application for Cintas, utilized by 6K+ drivers nationwide, resulting in improved customer service, increased productivity, and simplified workflow• Remodeled and enhanced the Bright Horizons Back-Up Care mobile application, identified and prioritized features for improvement, delivered a reservation feature which reduced user frustration and led to increased reservations via the mobile app • Created an enterprise mobile application for Cintas, utilized by 6K+ drivers nationwide, resulting in improved customer service, increased productivity, and simplified workflow• Remodeled and enhanced the Bright Horizons Back-Up Care mobile application, identified and prioritized features for improvement, delivered a reservation feature which reduced user frustration and led to increased reservations via the mobile app","duration":"Mar 2015 Mar 2017 2 years 1 month","duration_short":"2 years 1 month","end_date":"Mar 2017","start_date":"Mar 2015","subtitle":"Propelics","title":"User Experience Designer"}],"url":"https://www.linkedin.com/company/propelics"},{"company":"Altea Live Experiences","company_id":"altea-live-experiences","location":"Guadalajara, Mexico","positions":[{"description":"• Collaborated with technical team members to produce 2D/3D content for video projections utilized during live events, aligning the visual and motion style to realize an immersive experience. • Collaborated with technical team members to produce 2D/3D content for video projections utilized during live events, aligning the visual and motion style to realize an immersive experience.","duration":"Apr 2013 Feb 2015 1 year 11 months","duration_short":"1 year 11 months","end_date":"Feb 2015","start_date":"Apr 2013","subtitle":"Altea Live Experiences","title":"Content Designer"}],"url":"https://www.linkedin.com/company/altea-live-experiences"},{"company":"Protarget Estrategia Promocional","company_id":"protarget-estrategia-promocional","location":"Guadalajara, Mexico","positions":[{"description":"• Designed custom marketing materials in adherence with client marketing campaign requirements and objectives, improving user experience and increasing web and social media traffic. • Designed custom marketing materials in adherence with client marketing campaign requirements and objectives, improving user experience and increasing web and social media traffic.","duration":"Feb 2012 Mar 2013 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2013","start_date":"Feb 2012","subtitle":"Protarget Estrategia Promocional","title":"Visual Designer"}],"url":"https://www.linkedin.com/company/protarget-estrategia-promocional"}]', '["Sebastián Flores “She is a great human being, and you will love to collaborate with her. Her fresh and analytical perspective is undoubtedly a quality that every team wants to have.”","Marcia F Crowell “Fredericka and I have worked together for a year on a project at Microsoft. She was the user experience designer on my team. Fredericka is curious, creative and excellent at finding unique solutions to her projects, which makes her a strong problem solver. Hardworking and driven, she is dedicated to keep learning and growing in her field. She\'s a delight to work with on a personal level. I would work with Fredericka again.”"]']### Assistant: The agent's job is to collaborate with engineers, product managers, and other stakeholders to create delightful experiences, and today they are reaching out to the user because they need insights on enterprise products and design systems for a new project.
### Human: Agent: ['Cathy Wurzer', 'Cathy Wurzer is a multi- faceted journalist who has easily moved between public and commercial broadcast media in her career. She is a proven news anchor, program host, reporter and producer who is also a successful author, and non-profit founder. She is also a documentary filmmaker and a sought after event MC and keynote speaker.Specialties: News production/presentation, digital content production, writing and editing, public speaking, moderating, and fundraising.', 'Journalist, Author, Speaker, Filmmaker, Non-profit founder', 'Minnesota Public Radio', '[{"company":"Minnesota Public Radio","company_id":"minnesota-public-radio","industry":"Broadcast Media Production and Distribution","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"--On-air regional host of the top rated morning drive program in the Minneapolis/St. Paul area \\"Morning Edition.\\" (*April 2017 and fall of 2020 Nielsen numbers) I have editorial decision making authority for the program and add value with crisp and engaging writing, interviewing and on-air presentation skills. --Host and co-creator of MPR News podcasts \\"Living while Dying: An ALS Story\\" and \\"JetStreaming\\"--Persuasive and effective on-air fundraiser and emissary for MPR News. --On-air regional host of the top rated morning drive program in the Minneapolis/St. Paul area \\"Morning Edition.\\" (*April 2017 and fall of 2020 Nielsen numbers) I have editorial decision making authority for the program and add value with crisp and engaging writing, interviewing and on-air presentation skills. --Host and co-creator of MPR News podcasts \\"Living while Dying: An ALS Story\\" and \\"JetStreaming\\"--Persuasive and effective on-air fundraiser and emissary for MPR News.","duration":"2001 - Present 20 years","duration_short":"20 years","end_date":"Present","start_date":"2001","subtitle":"Minnesota Public Radio","title":"Anchor/Program Host"}],"url":"https://www.linkedin.com/company/minnesota-public-radio"},{"company":"Twin Cities Public Television","company_id":"twin-cities-pbs","location":"","positions":[{"description":"\\"Almanac\\" is the longest running and most successful program of its kind in Minnesota broadcast history. It calls for nimble interviewing skills, deep knowledge on a range of topics and the quick thinking needed for a live, (and lively) hour long broadcast. \\"Almanac\\" is the longest running and most successful program of its kind in Minnesota broadcast history. It calls for nimble interviewing skills, deep knowledge on a range of topics and the quick thinking needed for a live, (and lively) hour long broadcast.","duration":"1995 - Present 26 years","duration_short":"26 years","end_date":"Present","start_date":"1995","subtitle":"Twin Cities Public Television","title":"Co-Host of \\"Almanac\\""}],"url":"https://www.linkedin.com/company/twin-cities-pbs"},{"company":"End in Mind","company_id":"endinmind","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"End in Mind is a unique community based program that seeks to transform the way we talk about death and dying. We spark meaningful conversations about what it takes to live well now all the through the end of life. End in Mind is a unique community based program that seeks to transform the way we talk about death and dying. We spark meaningful conversations about what it takes to live well now all the through the end of life.","duration":"Jun 2016 - Present 5 years 6 months","duration_short":"5 years 6 months","end_date":"Present","start_date":"Jun 2016","subtitle":"End in Mind","title":"Founder"}],"url":"https://www.linkedin.com/company/endinmind"},{"company":"University of Minnesota","company_id":"university-of-minnesota","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"Co author of the book \\"We Know How This Ends: Living while Dying\\" Co author of the book \\"We Know How This Ends: Living while Dying\\"","duration":"Jan 2015 - Present 6 years 11 months","duration_short":"6 years 11 months","end_date":"Present","start_date":"Jan 2015","subtitle":"University of Minnesota","title":"Book Author"}],"url":"https://www.linkedin.com/company/university-of-minnesota"},{"company":"Minnesota Historical Society","company_id":"minnesota-historical-society","location":"","positions":[{"description":"Author of the best selling regional book \\"Tales of the Road-Highway 61\\" and currently working on a history of broadcasting in Minnesota. Author of the best selling regional book \\"Tales of the Road-Highway 61\\" and currently working on a history of broadcasting in Minnesota.","duration":"2005 - Present 16 years","duration_short":"16 years","end_date":"Present","start_date":"2005","subtitle":"Minnesota Historical Society","title":"Book Author"}],"url":"https://www.linkedin.com/company/minnesota-historical-society"},{"company":"WCCO-TV","company_id":"wcco-tv","location":"","positions":[{"description":"Co-anchored #1 rated weekend newscasts *(Arbitron figures) during the time of employment. General assignment reporting for the 5,6 and 10 pm newscasts. Co-anchored #1 rated weekend newscasts *(Arbitron figures) during the time of employment. General assignment reporting for the 5,6 and 10 pm newscasts.","duration":"1998 2001 3 years","duration_short":"3 years","end_date":"2001","start_date":"1998","subtitle":"WCCO-TV","title":"Anchor/Reporter"}],"url":"https://www.linkedin.com/company/wcco-tv"},{"company":"CBS Radio","company_id":"cbs-radio_2","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"Host of weekend interview/call-in show and worked as a fill-in host for midday and afternoon drive shows. Host of weekend interview/call-in show and worked as a fill-in host for midday and afternoon drive shows.","duration":"1997 2001 4 years","duration_short":"4 years","end_date":"2001","start_date":"1997","subtitle":"CBS Radio","title":"Announcer"}],"url":"https://www.linkedin.com/company/cbs-radio_2"}]', '["Bill Buzenberg “Cathy is one of the best public radio hosts around--an incredibly hard worker who does excellent on air work, and everything else behind the scenes that makes a great journalist.”","Terry O\'Reilly ““Cathy Wurzer is smart. Really smart. Yes, she\'s an award-winning journalist...and yes, she\'s very good both on TV and radio...and yes she\'s one heck of an interviewer...but what impresses me most about Cathy is that\'s she\'s really really smart. It shows in the homework she does before every broadcast. It shows in the ideas she brings for segments and programs. And it shows every time an interviewee tries to dodge one of her questions: Cathy\'s smart enough to ask again (and again), and to not let go. It didn\'t take me long to come to appreciate Cathy\'s versatility: her range of performance & knowledge is such that she makes live TV look easy. Cathy\'s a key player here at Twin Cities Public Television: the kind of team player that any smart coach would want on their squad.””"]'] User: ['Sherman Jarvis', "I'm a peoples person, with an innate ability to form relationships and nurture older ones. I am also a very charismatic and competitive person, who thrives off action and making things happen. In business as well in life!", 'Somebody you should get to know!', 'UChicago Medicine', '[{"company":"UChicago Medicine","company_id":"university-of-chicago-medicine","industry":"Hospitals and Health Care","location":null,"positions":[{"description":"","duration":"Oct 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Oct 2020","subtitle":"UChicago Medicine","title":"Surgical Patient Service Technician"},{"description":"","duration":"Jun 2017 Oct 2020 3 years 5 months","duration_short":"3 years 5 months","end_date":"Oct 2020","start_date":"Jun 2017","subtitle":"UChicago Medicine","title":"patient transportation specialist"}],"url":"https://www.linkedin.com/company/university-of-chicago-medicine"},{"company":"Aspire Chicago","company_id":"aspire-chicago","location":"Westchester, Illinois","positions":[{"description":"supervision of individuals with intellectual and physical disabilities living in a community integrated home, with an emphasis on developing independent living skills supervision of individuals with intellectual and physical disabilities living in a community integrated home, with an emphasis on developing independent living skills","duration":"Sep 2015 - Present 6 years","duration_short":"6 years","end_date":"Present","start_date":"Sep 2015","subtitle":"Aspire Chicago","title":"Direct Support Professional"}],"url":"https://www.linkedin.com/company/aspire-chicago"},{"company":"Cook County Government","company_id":"cook-county-government","location":"Chicago","positions":[{"description":"","duration":"Jun 2009 Jan 2012 2 years 8 months","duration_short":"2 years 8 months","end_date":"Jan 2012","start_date":"Jun 2009","subtitle":"Cook County Government","title":"Youth development specialist"}],"url":"https://www.linkedin.com/company/cook-county-government"},{"company":"Metropolitan Family Services","company_id":"metropolitan-family-services","location":"","positions":[{"description":"Tutoring /Mentoring/ Life Skills Review subjects pertinent to fifth through eighth grade students Assist students in homework competency and completion Listen and advise students on personal matters Share own personal experiences as alternative to negative choices Encourage proper health routines for boys and girls ages ten to fourteen Tutoring /Mentoring/ Life Skills Review subjects pertinent to fifth through eighth grade students Assist students in homework competency and completion Listen and advise students on personal matters Share own personal experiences as alternative to negative choices Encourage proper health routines for boys and girls ages ten to fourteen","duration":"Oct 2007 Apr 2009 1 year 7 months","duration_short":"1 year 7 months","end_date":"Apr 2009","start_date":"Oct 2007","subtitle":"Metropolitan Family Services","title":"Community service Aide"}],"url":"https://www.linkedin.com/company/metropolitan-family-services"},{"company":"University of Chicago","company_id":"uchicago","location":"","positions":[{"description":"Organization/Leadership Implemented athletic training program or high school athletes Chaperoned twenty young adults to daily activities Aided in college application and acclamation process Organization/Leadership Implemented athletic training program or high school athletes Chaperoned twenty young adults to daily activities Aided in college application and acclamation process","duration":"Jun 2004 Jun 2005 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2005","start_date":"Jun 2004","subtitle":"University of Chicago","title":"Assistant Sports Camp Coordinator"}],"url":"https://www.linkedin.com/company/uchicago"}]', '["Robert Rivera, MHA, DHA “I have not only had the opportunity to work alongside Sherman, but I have also had the opportunity to manage him as well. Sherman Jarvis is by far one of the hardest working transporters we have at The University of Chicago Medicine. Jarvis continues to educate himself inside and outside of the organization, He is not only a team leader but also goes above and beyond in the workplace. He truly puts the patients first, offering top quality care. ”","Vincent Singleton “Having shared field time with Sherman as football teammates in college and having him as a member of the executive board when I was President of the student organization ABLE, one of my observations is that he has a personality that fills a room. Following college, on a chance meeting, I was pleased, and none too surprised, to learn that he was directing his ability-to-connect to the development of youth. I am certain he will continue to make a positive impact on the lives of young people.”"]']### Assistant: The agent's job is to moderate and host panel discussions on healthcare topics, and today the user is reaching out to the agent because they need a charismatic and knowledgeable speaker for an upcoming healthcare conference.
### Human: Agent: ['Jason Bolte, CMRP, CMRT', "I enjoy leading people and sharing my passion for maintenance and reliability best practices. I learn new things everyday and that keeps me excited about my career. I'm happiest when I'm contributing to the team and when I feel that I'm adding value.", 'Continuous Improvement Manager at Ardent Mills', 'Ardent Mills', '[{"company":"Ardent Mills","company_id":"ardent-mills","industry":"Food Production","location":null,"positions":[{"description":"","duration":"Nov 2017 - Present 4 years","duration_short":"4 years","end_date":"Present","start_date":"Nov 2017","subtitle":"Ardent Mills","title":"Maintenance and Reliability Continuous Improvement Manager"},{"description":"","duration":"Sep 2013 Nov 2017 4 years 3 months","duration_short":"4 years 3 months","end_date":"Nov 2017","start_date":"Sep 2013","subtitle":"Ardent Mills","title":"Maintenance and Reliability Leader"}],"url":"https://www.linkedin.com/company/ardent-mills"},{"company":"Allied Reliability","company_id":"alliedrel","location":"West Fargo, ND","positions":[{"description":"I provide reliability and maintenance best practices leadership, while managing the Vibration, Electrical / Mechanical Infrared Inspections, MCA – Offline motor testing at the West Fargo Oilseeds Cargill Facility I provide reliability and maintenance best practices leadership, while managing the Vibration, Electrical / Mechanical Infrared Inspections, MCA – Offline motor testing at the West Fargo Oilseeds Cargill Facility","duration":"Sep 2005 Aug 2013 8 years","duration_short":"8 years","end_date":"Aug 2013","start_date":"Sep 2005","subtitle":"Allied Reliability","title":"Lead Analyst"}],"url":"https://www.linkedin.com/company/alliedrel"},{"company":"Archer Daniels Midland Company","company_id":null,"location":"Camanche, IA","positions":[{"description":"As the owner, I managed all aspects of my business including HR, payroll, Safety, etc. I also trained and mentored my technicians in there respcective predictive maintenance disicpline. As the owner, I managed all aspects of my business including HR, payroll, Safety, etc. I also trained and mentored my technicians in there respcective predictive maintenance disicpline.","duration":"Apr 2002 Aug 2005 3 years 5 months","duration_short":"3 years 5 months","end_date":"Aug 2005","start_date":"Apr 2002","subtitle":"Archer Daniels Midland Company","title":"PdM Services Inc"}],"url":""},{"company":"DTZ Canada Inc.","company_id":"unicco-service-company","location":"Wahpeton, ND","positions":[{"description":"I worked in various roles as a maintenance technicians including: Equipment rebuilding, shaft laser alignment, preventive maintenance including lubrication work, pipe welding, vibration analysis, fan balancing, etc. I worked in various roles as a maintenance technicians including: Equipment rebuilding, shaft laser alignment, preventive maintenance including lubrication work, pipe welding, vibration analysis, fan balancing, etc.","duration":"Oct 1997 Mar 2002 4 years 6 months","duration_short":"4 years 6 months","end_date":"Mar 2002","start_date":"Oct 1997","subtitle":"DTZ Canada Inc.","title":"Maintenance Technician at Cargill Corn Mill"}],"url":"https://www.linkedin.com/company/unicco-service-company"}]', '["Patrick Ackerman CMRP, LSSBB “Jason is an asset to Allied Reliability and any plant that is privileged enough to have him on board. He operates with integrity, ownership, and a keen ability to recommend well thought out corrective actions. His experience level is a critical element to his success and insight, it is obvious he understands and embraces his ability to function as a front-line defense against loss regardless of it being within the scope of the “Allied Program” or not. He consistently delivers recommendations for improvement and follow-up inspections that promote up-time and cost management.”","Richard Skibba CMRP “I worked with Jason at ADM for several years. His high level of technical Predictive Maintenance and interpersonal skills, made working with Jason a pleasure. His insights and analyses were invaluable to our progress with the projects we were involved in. Hopefully we can collaborate in the future.”"]'] User: ['Kenn Steen', 'Experienced Journeyman Electrician that has demonstrated history of working in a residential market with PV, Tesla Battery backup, Tesla car charging, Generator backup, heating and air conditioning, custom home theaters, new home construction, and retrofit‘s. Skilled in Project Management, Management , Energy, Customer Service, Public Speaking, sales, and Microsoft Office. Strong operations professional graduated from Carroll Community College and Hartford community College.', 'Field Service and Sales', 'Tim kyle electric', '[{"company":"Tim kyle electric","company_id":null,"location":"Westminster, Maryland","positions":[{"description":"Repairing old and selling new electrical Repairing old and selling new electrical","duration":"Nov 2018 - Present 3 years 4 months","duration_short":"3 years 4 months","end_date":"Present","start_date":"Nov 2018","subtitle":"Tim kyle electric","title":"Field Service Technician / Sales"}],"url":""},{"company":"Renewable energy corp","company_id":null,"location":"Lutherville Timonium, Maryland","positions":[{"description":"","duration":"Aug 2018 Nov 2018 4 months","duration_short":"4 months","end_date":"Nov 2018","start_date":"Aug 2018","subtitle":"Renewable energy corp","title":"Project Manager"}],"url":""},{"company":"Tesla","company_id":"tesla-motors","location":"Manheim, Pennsylvania","positions":[{"description":"Project management, design, build, and customer service. I work the project from sale to install. Project management, design, build, and customer service. I work the project from sale to install.","duration":"Jun 2017 Aug 2018 1 year 3 months","duration_short":"1 year 3 months","end_date":"Aug 2018","start_date":"Jun 2017","subtitle":"Tesla","title":"Licensed Electrician CrewLead/ Project manager"}],"url":"https://www.linkedin.com/company/tesla-motors"},{"company":"SolarCity","company_id":"solarcity","location":null,"positions":[{"description":"","duration":"Nov 2016 Jun 2017 8 months","duration_short":"8 months","end_date":"Jun 2017","start_date":"Nov 2016","subtitle":"SolarCity","title":"Electrician"},{"description":"Sales of solar systems. Reviewing contracts. Creating estimates. Managing projects from sale to install.","duration":"Oct 2015 Oct 2016 1 year 1 month","duration_short":"1 year 1 month","end_date":"Oct 2016","start_date":"Oct 2015","subtitle":"SolarCity","title":"Field Energy Consultant"},{"description":"","duration":"Nov 2014 Oct 2015 1 year","duration_short":"1 year","end_date":"Oct 2015","start_date":"Nov 2014","subtitle":"SolarCity","title":"Crew Lead Electrician"},{"description":"","duration":"Sep 2014 Nov 2014 3 months","duration_short":"3 months","end_date":"Nov 2014","start_date":"Sep 2014","subtitle":"SolarCity","title":"Electrician"}],"url":"https://www.linkedin.com/company/solarcity"},{"company":"BGE HOME","company_id":"bge-home","location":"Whitemarsh md","positions":[{"description":"","duration":"May 2006 Sep 2014 8 years 5 months","duration_short":"8 years 5 months","end_date":"Sep 2014","start_date":"May 2006","subtitle":"BGE HOME","title":"Hvac service tech/lead energy Auditior/ Journeyman Electrician"}],"url":"https://www.linkedin.com/company/bge-home"},{"company":"Silver screen and sound","company_id":null,"location":"Baltimore, Maryland Area","positions":[{"description":"","duration":"Oct 2005 Jun 2006 9 months","duration_short":"9 months","end_date":"Jun 2006","start_date":"Oct 2005","subtitle":"Silver screen and sound","title":"Electrician"}],"url":""},{"company":"Summit electric","company_id":null,"location":"Eldersburg md","positions":[{"description":"","duration":"Mar 2000 Sep 2005 5 years 7 months","duration_short":"5 years 7 months","end_date":"Sep 2005","start_date":"Mar 2000","subtitle":"Summit electric","title":"Electrician"}],"url":""}]', '["Joe Taylor “I had the pleasure of working with Kenn in multiple roles for the solar provider SolarCity. Kenn stood out as a leader and was quickly promoted to crew lead and then to other roles of responsibility including sales. He has a solid work ethic and works hard to achieve his goals. He works well with others and is able to communicate well to both his supervisors and direct reports.”","Chris Rufolo “In my time working with Kenn, I always appreciated his dedication and work ethic. I knew when Kenn had one of my opportunities they would be handled well. His attention to detail and concern for the customer were exceptional.”"]']### Assistant: The agent's job is to provide reliability and maintenance best practices leadership, and today the agent is reaching out to the user because they need assistance with a project involving electrical repairs and sales.
### Human: Agent: ["Michael O'Donnell, CISM, CISSP, ITIL, CRISC", 'I have a solid history in information security, risk and program management along with successful delivery of complex compute and network environments. Additionally, I have a hands-on background in operations management. I focus on continual process improvements, enabling operational efficiencies and predictable outcomes. My approach to security is equally comprehensive, having built and run Security Intelligence Centers, conducted risk assessments and provided mitigation recommendations to cyber threats. I focus on an end-user comprehension of security risks by clearly depicting risk profiles with the main goal of providing alternatives to reduce potential exposure. My global experience has included leading major technology deployments and technical refreshes. Additionally, I also have solid experience in technology and data center consolidations. I work well in teams and in leading teams providing frequent coaching, mentoring, and fostering employee development. I build productive and lasting relationships, crossing organizational boundaries to generating goal alignment and cooperation. I am equally comfortable in leadership roles, individual contributor roles, and uniting globally diverse technical teams.', 'Over 20 years of experience mitigating cyber risks, managing cyber operations and service delivery', 'Neustar, Inc.', '[{"company":"Neustar, Inc.","company_id":"neustar-inc","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"I collaborate with awesome teams to build and operate a private cloud environment while also working with the business to transform their applications to operate virtually.✪ Work on behalf of the team to execute all Finance functions from seamless purchase, delivery and install of equipment to build out two facilities making the Neustar Private Cloud✪ Key in resolving issues identified in this greenfield environment on behalf of the technical teams from the business side or the build side✪ Lead data center elimination/closure after business transformation to Neustar Private Cloud. Responsible for decommission and disposition of all equipment and facilities in closure","duration":"Jan 2021 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"Jan 2021","subtitle":"Neustar, Inc.","title":"Senior Technical Project Manager"},{"description":"","duration":"Nov 2017 Jan 2021 3 years 3 months","duration_short":"3 years 3 months","end_date":"Jan 2021","start_date":"Nov 2017","subtitle":"Neustar, Inc.","title":"Big Data Senior Program Manager"}],"url":"https://www.linkedin.com/company/neustar-inc"},{"company":"FS-ISAC","company_id":"fs-isac","location":"Reston, VA","positions":[{"description":"","duration":"Nov 2014 Nov 2017 3 years 1 month","duration_short":"3 years 1 month","end_date":"Nov 2017","start_date":"Nov 2014","subtitle":"FS-ISAC","title":"Sr. Director, Security Operations/Director of Information Technology"}],"url":"https://www.linkedin.com/company/fs-isac"},{"company":"ThruPoint","company_id":"thrupoint","location":"Reston, VA","positions":[{"description":"","duration":"Mar 2012 Nov 2014 2 years 9 months","duration_short":"2 years 9 months","end_date":"Nov 2014","start_date":"Mar 2012","subtitle":"ThruPoint","title":"Practice Director, Information Security and Delivery Assurance"}],"url":"https://www.linkedin.com/company/thrupoint"},{"company":"Time Warner Cable","company_id":"time-warner-cable","location":"Herndon, VA","positions":[{"description":"","duration":"Jan 2008 Jan 2012 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 2012","start_date":"Jan 2008","subtitle":"Time Warner Cable","title":"Senior Manager, Security Operations"}],"url":"https://www.linkedin.com/company/time-warner-cable"},{"company":"Intel Corporation","company_id":"intel-corporation","location":"","positions":[{"description":"","duration":"Feb 1994 Jan 2007 13 years","duration_short":"13 years","end_date":"Jan 2007","start_date":"Feb 1994","subtitle":"Intel Corporation","title":"Operations/Service Delivery/Program Manager/Infosec Audit"}],"url":"https://www.linkedin.com/company/intel-corporation"}]', '["Michael Holt “Michael can be depended on to do what he promises. He possesses a remarkable business acumen keeping in mind both his own and his customers\'. Michael is known for someone who seeks out ways of improvement through mass data analysis. He is never afraid to question a typical solution when he sees potential for a quicker, cheaper and more practical approach. Michael is a joy to be around and can always be seen with a smile on his face.”","Jim Sheedfar “Michael transformed a small security team that was focused primarily on running security reviews of host systems, into an up to date team that leveraged new security technologies to look into Network, Server and Application security issues and follow up with any discovered or reported issues and bring to resolution.”"]'] User: ['Greg Madachik', 'Technologist, Project Manager and problem solver - my passion is to help business leaders align Information Technology Operations with business needs by implementing secure, scalable and sustainable IT systems. I enjoy helping business leaders execute strategy and have the unique ability to bring together diverse teams to solve complex problems and accelerate strategic objectives. I have acquired subject matter expertise in IT Security, Data Center Operations, Networking, Project Management, Technical Writing and Application Development, primarily in Insurance, Advertising, Manufacturing, Engineering and Health Care during my 20+ years in the technology industry. Enterprise Security | Change Management | Enterprise IT Management', 'Vice President and Director of IT Operations', 'Oswald Companies', '[{"company":"Oswald Companies","company_id":"oswald-companies","industry":"Insurance","location":null,"positions":[{"description":"","duration":"Feb 2020 - Present 2 years 1 month","duration_short":"2 years 1 month","end_date":"Present","start_date":"Feb 2020","subtitle":"Oswald Companies","title":"Vice President & Director of IT Operations"},{"description":"Embracing new technologies that fuel business growth. Current projects include moving our data center to Azure, implementing Office 365 Advanced Threat Protection (ATP), Mimecast Phish training. Cymulate, Tenable, SIEM, SentinalOne. Yes, difficult times....From an Insurance perspective: How do we use blockchain technologies to accelerate business growth? Well, that is my job to figure out. Watch for updates...","duration":"Dec 2011 - Present 10 years 3 months","duration_short":"10 years 3 months","end_date":"Present","start_date":"Dec 2011","subtitle":"Oswald Companies","title":"Director of IT Operations"}],"url":"https://www.linkedin.com/company/oswald-companies"},{"company":"Advanstar Communications","company_id":"informamarketsfashion","location":"Cleveland/Akron, Ohio Area","positions":[{"description":"Led several large divestitures and acquisitions - ensuring all IT systems were fully migrated and integrated. Managed the infrastructure team that was responsible for a 1,000+ user base. Led several large divestitures and acquisitions - ensuring all IT systems were fully migrated and integrated. Managed the infrastructure team that was responsible for a 1,000+ user base.","duration":"Jan 2003 Nov 2011 8 years 11 months","duration_short":"8 years 11 months","end_date":"Nov 2011","start_date":"Jan 2003","subtitle":"Advanstar Communications","title":"Manager of Technology Operations at Advanstar"}],"url":"https://www.linkedin.com/company/informamarketsfashion"},{"company":"The Pentagon Corporation","company_id":null,"location":"Cleveland/Akron, Ohio Area","positions":[{"description":"Technical presales done right. I knew the whole vertical and sold the technical side well. Technical presales done right. I knew the whole vertical and sold the technical side well.","duration":"Jan 1999 Jan 2003 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 2003","start_date":"Jan 1999","subtitle":"The Pentagon Corporation","title":"Senior Technology Consultant"}],"url":""},{"company":"Mega Solutions","company_id":null,"location":"Cleveland/Akron, Ohio Area","positions":[{"description":"I entered the technology field as a project leader for this Fortune 500 application development firm. Managing a team of system analysts, we designed technical and functional specifications and specialized in Unix and Oracle Database administration. I entered the technology field as a project leader for this Fortune 500 application development firm. Managing a team of system analysts, we designed technical and functional specifications and specialized in Unix and Oracle Database administration.","duration":"Oct 1994 Jan 1999 4 years 4 months","duration_short":"4 years 4 months","end_date":"Jan 1999","start_date":"Oct 1994","subtitle":"Mega Solutions","title":"Project Leader"}],"url":""}]', '["Shawn Upchurch “Greg Madachik is an accomplished technologist who leads with purpose and excels at aligning operations with business needs. Greg is a masterful project manager, executor and technical mentor. Dedicated. Hard working. Intelligent. Problem Solver. Greg is the benchmark for how we should conduct ourselves and execute strategy.”","Jon Bailey “Greg Madachik consistently and professionally demonstrates a commitment to Advanstar. He leads a great team of Network Engineers and has managed countless roll outs and projects. Greg superbly handles multiple complex challenges with an ease. It is an honor to work with him.”"]']### Assistant: The agent's job is to provide technical guidance and mentorship to align IT operations with business needs, and today the agent is reaching out to the user to discuss a potential collaboration on implementing secure and scalable IT systems for their organization.
### Human: Agent: ['Jess Bailie', 'Hi, I am Jess Bailie an Accomplished Industrial Design Leader and Strategist that creates captivating products through deep focus on customer delight and product execution. I cultivate positive team culture and productivity across functions and stakeholders by living the moto “learn together, create together”. I see immersive customer research as the great adventure of the design process that uncovers innovation. Inventive products are the result of my brand-centered approach to creating trend-leading VBL and driving its consistency across product lines. 14 patents granted. Additional Strengths: Product Strategy, Brand Strategy, Program and Project Management, Customer Research, Team Collaboration, Presentation and Visual Communication, Design Trend and Visual Brand Language.', 'Industrial Design Leader Driving Innovation | Team Engine | Customer Deep Diver', 'General Motors', '[{"company":"General Motors","company_id":"general-motors","industry":"Automotive","location":null,"positions":[{"description":"Tapped to relaunch the iconic HUMMER brand using combined expertise in automotive design innovation and product / brand strategy. Consulted on the HUMMER VBL revamp by creating new exterior design themes. Conceived brand identity refresh proposals for the SVP of Marketing. Created a clearer vision of Chevy brand values, presented strategic recommendations then won executive approval to implement.","duration":"May 2020 - Present 1 year 9 months","duration_short":"1 year 9 months","end_date":"Present","start_date":"May 2020","subtitle":"General Motors","title":"Senior Industrial Designer, Hummer & Chevy Design Strategy"},{"description":"Hand-picked to launch a new urban bicycle startup using innovative design, deep customer insight and integrated automotive technology to create superior value proposition. Advised senior leadership on all aspects of entering the bicycle industry – including sourcing and supply chain, engineering and manufacturing, and program management – then secured the resources to research the customer, design product, build strategies, and manage development timelines. Designed cross-functional MVP teams and hired/trained best-in-breed people to bring the new product to life. Direct leadership over a team of nine designers Secured a $20M investment and 50+ cross-functional staff from GM’s VP of Product Development.Planned and directed ethnographic customer research events in NYC, SFO, Munich, Copenhagen, Amsterdam, and London to identify unmet customer needs and innovation opportunities.Fostered the individual creativity of staff to expand innovation and drive an “Iconic Stamp” VBL strategy across ARIV’s bicycle product line.Successfully navigated high-stakes negotiations with executive leaders over numerous GM auto brands to ensure the ARIV brand strategy would resonate deeply with consumers and be positioned for success.Responsible for end-to-end concept development including design, engineering, product management, engineering, prototype execution and project management.Authored Brand, Market Positioning, Product and Portfolio strategies.Promoted comprehensive program management across all functions. Created and managed product development timelines.Guided a multi-disciplinary team of designers, engineers, CMF designers as well as fabrication and prototyping engineers","duration":"Jun 2013 May 2020 7 years","duration_short":"7 years","end_date":"May 2020","start_date":"Jun 2013","subtitle":"General Motors","title":"Industrial Design Manager, ARIV E-bike"}],"url":"https://www.linkedin.com/company/general-motors"},{"company":"Trek Bicycle Corporation","company_id":"trekbikes","location":"Waterloo, WI","positions":[{"description":"Sought out to bring innovation to bicycle design and introduce new prototyping and material technologies from outside industries. Senior Industrial Designer in TREK\'s Road, Mountain and Bontrager accessories groupsAwarded “Gear of the Year Award” by LAVA Magazine for innovative triathlete saddle. Awarded “Most Innovative Product Idea” at yearly company Innovation Summit.Proactively authored the Bontrager Brand Book refresh to bring new clarity to Trek’s components and accessories house brand. Conducted a brand audit with the company founder and managed a team of 5.Developed young staff members and turned around a struggling team. Led saddle and accessories group to more product launches than any previous year.Introduced auto industry clay sculpting process to significantly reduce product development timelines.Partnered with suppliers to develop new manufacturing process which enabled product vision.","duration":"Apr 2010 May 2013 3 years 2 months","duration_short":"3 years 2 months","end_date":"May 2013","start_date":"Apr 2010","subtitle":"Trek Bicycle Corporation","title":"Senior Industrial Designer"}],"url":"https://www.linkedin.com/company/trekbikes"},{"company":"General Motors","company_id":"general-motors","location":null,"positions":[{"description":"Assigned to lead the exterior surface design of a small premium sedan for Chinese and American markets.Directed design, sculpting, engineering, and supplier resources on a multinational team to deliver a flawlessly executed product on time.Collaborated with wind tunnel engineers to maintain design theme integrity while working to improve aerodynamic targets by 12%","duration":"Mar 2007 Sep 2009 2 years 7 months","duration_short":"2 years 7 months","end_date":"Sep 2009","start_date":"Mar 2007","subtitle":"General Motors","title":"Lead Creative Designer"},{"description":"","duration":"Aug 2002 Mar 2007 4 years 8 months","duration_short":"4 years 8 months","end_date":"Mar 2007","start_date":"Aug 2002","subtitle":"General Motors","title":"Creative Designer"}],"url":"https://www.linkedin.com/company/general-motors"}]', '["Ivan L. “I feel very fortunate to have worked with Jess. His design abilities have been inspirational and his enthusiasm energizing. He looks to push the boundaries of design possibilities while rallying the rest of the team around the idea in positive ways. His excellent public speaking abilities made for the most engaging proposal presentations in the company. Great mentor while I was in school, great co-worker and a great individual.”","Jose Gonzalez “Jess is highy proactive and driven by his passion for product design. His strong sense of responsibility and personal accountability consistantly drive him to go the extra mile in order to deliver a quality product. People love working with Jess. His enthusiasm is contagious.”"]'] User: ['Gary Strutz', 'Specialties: Sales/Sports/Proposals/Project Management/Account Management', 'Automotive Sales Manager at Effectv', 'Effectv', '[{"company":"Effectv","company_id":"effectv","industry":"Marketing Services","location":null,"positions":[{"description":"","duration":"Jun 2020 - Present 1 year 8 months","duration_short":"1 year 8 months","end_date":"Present","start_date":"Jun 2020","subtitle":"Effectv","title":"Automotive Sales Manager"},{"description":"","duration":"Dec 2015 Jun 2020 4 years 7 months","duration_short":"4 years 7 months","end_date":"Jun 2020","start_date":"Dec 2015","subtitle":"Effectv","title":"Local Sales Manager"},{"description":"-Promotion from previous role as an Account Executive. - Analyzes, develops and presents market research and advertising proposals to support automotive client activities and products utilizing both TV and digital solutions.- Assists in developing marketing activities to generate local ad sales revenue on both TV as well as digital.- Interacts with various internal departments to carry out client requirements such as scheduling advertising; monitor account activities, and monitor and manage collections.- Maintains up-to-date customer and prospect records and participate in development of sales forecasts.- Completes required documentation and reporting for the proper processing of contracts, advertising schedules, sales calls, and expense reports.- Seeks new automotive customers by continuously prospecting following company’s planned sales strategies and tactics.- Analyzes confidential information, prepares reports, manuals, agendas and general correspondence.- In charge of overseeing all political ads for the metro Detroit area. Work with polictical candidates in order to create advertising campaigns that promotoe their political campaign.","duration":"Dec 2014 Dec 2015 1 year 1 month","duration_short":"1 year 1 month","end_date":"Dec 2015","start_date":"Dec 2014","subtitle":"Effectv","title":"Automotive Account Executive"},{"description":"- Analyzes, develops and presents market research and advertising proposals to support client activities and products utilizing both TV and digital solutions.- Assists in developing marketing activities to generate local ad sales revenue on both TV as well as digital.- Interacts with various internal departments to carry out client requirements such as scheduling advertising; monitor account activities, and monitor and manage collections.- Maintains up-to-date customer and prospect records and participate in development of sales forecasts.- Completes required documentation and reporting for the proper processing of contracts, advertising schedules, sales calls, and expense reports.- Seeks new customers by continuously prospecting following company’s planned sales strategies and tactics.- Analyzes confidential information, prepares reports, manuals, agendas and general correspondence.- In charge of overseeing all political ads for the metro Detroit area. Work with polictical candidates in order to create advertising campaigns that promotoe their political campaign.","duration":"Jul 2013 Dec 2014 1 year 6 months","duration_short":"1 year 6 months","end_date":"Dec 2014","start_date":"Jul 2013","subtitle":"Effectv","title":"Account Executive"}],"url":"https://www.linkedin.com/company/effectv"},{"company":"Detroit Pistons","company_id":"detroitpistons","location":null,"positions":[{"description":"","duration":"Aug 2006 Jun 2013 6 years 11 months","duration_short":"6 years 11 months","end_date":"Jun 2013","start_date":"Aug 2006","subtitle":"Detroit Pistons","title":"Assistant Director of Outside Sales"},{"description":"","duration":"Dec 2006 Jul 2011 4 years 8 months","duration_short":"4 years 8 months","end_date":"Jul 2011","start_date":"Dec 2006","subtitle":"Detroit Pistons","title":"Corporate Account Executive"},{"description":"","duration":"Aug 2006 May 2010 3 years 10 months","duration_short":"3 years 10 months","end_date":"May 2010","start_date":"Aug 2006","subtitle":"Detroit Pistons","title":"Account Executive"}],"url":"https://www.linkedin.com/company/detroitpistons"}]', '["Jeff Grice “Gary is a great leader. His passion and persistence are contagious. Gary is a ton of fun to be around. He always knows what the target is and he\'s always striving to go past it. I\'d recommend working with Gary any day because he knows how to win!”","Ryan Bertschman “I had the pleasure of knowing and working with Gary for a number of years. I watched Gary grow from an ambitious intern dreaming a for a shot, to one of our top sales people. Gary\'s work ethic was very contagious and allowed him to have a strong influence on the other reps around him. It was this and many other leadership qualities that ultimately opened the door for Gary to become a sales manager. Gary leads by example and was always willing to go the extra mile to get the job done. I would strongly recommend Gary to any company looking for a sales oriented individual who is a team player that leads by example and knows how to get the job done.”"]']### Assistant: The agent's job is to generate advertising proposals for automotive clients and today, the agent is reaching out to the user because they need to present a market research-based advertising proposal utilizing TV and digital solutions.
### Human: Agent: ['Greg Hughes', 'Twenty-year career highlighted by rapid advancement and P&L leadership that contributed nearly $1B revenue in mobility/ wireless sector. More than doubled market share to 12% and expanded channels to include multiple name-brand big box retailers and non-traditional online retailers such as Amazon and eBay. Plus, proven ability to build robust sales infrastructure and mobilize tech and consumer goods start ups. Superior skills in developing sales and market strategies, product management and launch, consultative selling, and building/leading sales and business development teams through transformative change and restructuring. Collaborative business partner and key influencer. Adept at cultivating long-term relationships with Fortune executives, distributors, vendors and global counterparts at all levels. Extensive network online sources and big-box retailers. Repeated sales and employee honors. Selected as high potential leader at Nokia and earned prestigious 110% Club all 4 eligible sales years. At Huawei, recognized with Individual President’s Award for outstanding achievement (2014) presented to a single employee out of the 200-member organization. Named Exemplary Employee (2012 and 2014) and honored with President’s Team Award for Tracfone (2012).', 'Vice President Portfolio Strategy at Consumer Cellular, Inc.', 'Consumer Cellular, Inc.', '[]', '["LinkedIn User “I worked closely with Greg for over 5 years as part of the Canadian sales and marketing team. Greg built very strong relationships across the Canadian carriers as well as throughout the Nokia organization. Greg was very diligent and creative in his efforts to drive sales, meet the needs of our customers and key performance KPIs. I highly recommend Greg as a top class sales professional.”","Scott Caskey, PMP “I had the pleasure of working with Greg for several years at Nokia. As a Director of Product Collaboration, Greg was a key stakeholder for me as a Product Manager. Greg always kept our team informed of key customer information/decisions that helped us prioritize our work and keep our projects on schedule. Greg works well within the Management structure to prioritize business needs in order to maximize efforts. He provided professional feedback to our team – both positive feedback as well as areas of improvement. Greg has exceptional people skills and creates productive partnerships that benefit his company as well as Customers.”"]'] User: ['Leyla Mohamed-Folk', 'Results-oriented Global Senior Supply Chain Manager with experience in Business Operation, Expediting, Quality Control , Logistics, Purchasing and Process improvement. Proven success in improving operation through proactive supplier management and continuous improvement efforts. Excellent at building relationships with customers, suppliers and colleagues with long term benefits to the all.', 'Senior Manager Quality Control and Expediting at FLSmidth', 'FLSmidth', '[{"company":"FLSmidth","company_id":"flsmidth","industry":"Industrial Machinery Manufacturing","location":null,"positions":[{"description":"","duration":"Jul 2017 - Present 5 years","duration_short":"5 years","end_date":"Present","start_date":"Jul 2017","subtitle":"FLSmidth","title":"Quality Control and Expediting Manager"},{"description":"","duration":"May 2011 Jul 2017 6 years 3 months","duration_short":"6 years 3 months","end_date":"Jul 2017","start_date":"May 2011","subtitle":"FLSmidth","title":"Capital Project Expediting"}],"url":"https://www.linkedin.com/company/flsmidth"},{"company":"Texas Wesleyan University","company_id":"texas-wesleyan-university","location":"","positions":[{"description":"","duration":"May 2001 Jun 2008 7 years 2 months","duration_short":"7 years 2 months","end_date":"Jun 2008","start_date":"May 2001","subtitle":"Texas Wesleyan University","title":"Buyer"}],"url":"https://www.linkedin.com/company/texas-wesleyan-university"},{"company":"Dept. of Defense / Contractor","company_id":null,"location":"","positions":[{"description":"Somali and Swahili Somali and Swahili","duration":"Dec 1998 Feb 2001 2 years 3 months","duration_short":"2 years 3 months","end_date":"Feb 2001","start_date":"Dec 1998","subtitle":"Dept. of Defense / Contractor","title":"Linguist"}],"url":""}]', '["Peter Steen Olsen “Leyla and I worked together for 8 years at FLSmidth, until I left the company in 2019, and during those years I had the pleasure of getting to know her both professionally and personally. She is a quick learner and soon became a very effective member of the expediting team; securing timely vendor deliverables on major projects and providing excellent follow-up and reporting. She fully understands the importance of working effectively with FLS offices and vendors around the world. Successful in delivering results, enthusiastic and with a joyful & winning personality, she naturally moved on to become a respected and very well-liked Manager of the QC & Expediting group. She cares about the company and the team members in a way that many people could learn from. It is without hesitation I give Leyla my full recommendation.”","LinkedIn User “The best boss u could ever ask for. She is a peoples person, understands your needs and accommodates them. Thank you for listening to us, inspiring us and bringing out the best in us!! Truly blessed to have worked with u and for u.”"]']### Assistant: The agent's job is to lead sales and business development teams through transformative change and restructuring, and today the user is reaching out to the agent because they need assistance in improving their supply chain and continuous improvement efforts.
### Human: Agent: ['Sabrina Burgi', 'Results driven customer operations executive with broad global customer relationship process and technology management experience with Fortune 500 as well as VC backed startups. Successful track record building scalable, revenue generating field teams and customer engagement centers of excellence for dynamic, fast growing organizations. Deep expertise in strategic design, development and deployment of customer operations technology stacks that enable revenue impacting goals. Leader with a successful track-record building and managing high performing cross-functional teams to understand and solve complex customer engagement initiatives. Seasoned executive in building winning online and offline customer journeys and leveraging business intelligence and VOC programs for continuous company wide customer centric improvement. Expertise in optimizing and integrating customer operations and technology stacks into organization information and process ecosystems. Deep experience launching new and re-engineering existing B2B and B2C customer and sales programs, processes and business initiatives from idea inception through prototype development and testing, to roll out.', 'Head Of Customer Experience at Noom Inc.', 'Noom Inc.', '[{"company":"Noom Inc.","company_id":"noom-inc","industry":"Wellness and Fitness Services","location":"New York City Metropolitan Area","positions":[{"description":"Strategic Customer Experience Operations leader focused on delivering great customer experiences that help motivate subscribers to lead healthier lives with customized health and wellness plans. Strategic Customer Experience Operations leader focused on delivering great customer experiences that help motivate subscribers to lead healthier lives with customized health and wellness plans.","duration":"Apr 2020 - Present 2 years 3 months","duration_short":"2 years 3 months","end_date":"Present","start_date":"Apr 2020","subtitle":"Noom Inc.","title":"Head Of Customer Experience"}],"url":"https://www.linkedin.com/company/noom-inc"},{"company":"SoClean Inc.","company_id":"socleanusa","location":"Greater New York City Area","positions":[{"description":"Customer engagement executive dedicated to driving exceptional customer experiences to inspire a healthier lifestyle by delivering high quality, personalized relationships for buyers of SoClean\'s health and wellness products and services. Customer engagement executive dedicated to driving exceptional customer experiences to inspire a healthier lifestyle by delivering high quality, personalized relationships for buyers of SoClean\'s health and wellness products and services.","duration":"Apr 2018 Apr 2020 2 years 1 month","duration_short":"2 years 1 month","end_date":"Apr 2020","start_date":"Apr 2018","subtitle":"SoClean Inc.","title":"Vice President, International Direct Sales & Customer Operations"}],"url":"https://www.linkedin.com/company/socleanusa"},{"company":"Shutterstock","company_id":"shutterstock","location":"New York, NY","positions":[{"description":"Global customer experience leader driving profitable customer value through personalized and strategic engagements for buyers and sellers of digital stock photography, video and music.Customer Care and operations strategist continually improving customer satisfaction throughout the organization.Change management champion to continually drive customer value while improving efficiency.Partnering with service delivery providers and service technologies to optimize the customer journey.Develop Customer Care advocacy programs that sharpen service and selling skills and deliver great customer solutions.","duration":"Apr 2013 Apr 2018 5 years 1 month","duration_short":"5 years 1 month","end_date":"Apr 2018","start_date":"Apr 2013","subtitle":"Shutterstock","title":"Vice President, Global Customer Care and Operations"}],"url":"https://www.linkedin.com/company/shutterstock"},{"company":"Flat World Knowledge, Inc.","company_id":"flatworldtextbooks","location":"Irvington, NY","positions":[{"description":"Developed operations strategy for fast growing companyManaged Customer Service in-house and outsourced support centers to deliver great customer experiences for college faculty and studentsOversaw Digital Publishing team responsible for producing digital formats, managing xml conversion vendors and delivering digital assets to third party partners such as printing supplier, digital bookstores, institutional customers and other content suppliers.Guided Business Process staff in Salesforce.com implementation and data integration efforts to support business intelligence development strategy","duration":"Mar 2010 Mar 2013 3 years 1 month","duration_short":"3 years 1 month","end_date":"Mar 2013","start_date":"Mar 2010","subtitle":"Flat World Knowledge, Inc.","title":"Vice President of Operations"}],"url":"https://www.linkedin.com/company/flatworldtextbooks"},{"company":"Snackable Media","company_id":"snackable-media","location":"New York, NY","positions":[{"description":"Drive customer service improvements in a fast paced environment and an internationally expanding companyManaged offshore call center vendorsDeveloped agent training strategy to reduce average talk times and supervisor escalations, improve first call resolution and overall customer satisfactionRevamped call flows to minimize average handle times and maximize serviceCoordinated request for proposal process to expand supplier network Drive customer service improvements in a fast paced environment and an internationally expanding companyManaged offshore call center vendorsDeveloped agent training strategy to reduce average talk times and supervisor escalations, improve first call resolution and overall customer satisfactionRevamped call flows to minimize average handle times and maximize serviceCoordinated request for proposal process to expand supplier network","duration":"Apr 2009 Mar 2010 1 year","duration_short":"1 year","end_date":"Mar 2010","start_date":"Apr 2009","subtitle":"Snackable Media","title":"Director, Customer Service and Fulfillment Operations"}],"url":"https://www.linkedin.com/company/snackable-media"},{"company":"Time Warner Inc.","company_id":"warnermedia","location":"Pleasantville, NY","positions":[{"description":"Directed Field Account Management, Customer Care and Operations teams supporting 5,000 accounts and over 1 million customers.Drove revenue increases through the implementation of a customer satisfaction accountability program Launched strategic plan and execution to drive significant cost savings initiative through architecting new customer support operations Directed Field Account Management, Customer Care and Operations teams supporting 5,000 accounts and over 1 million customers.Drove revenue increases through the implementation of a customer satisfaction accountability program Launched strategic plan and execution to drive significant cost savings initiative through architecting new customer support operations","duration":"Sep 2005 Nov 2008 3 years 3 months","duration_short":"3 years 3 months","end_date":"Nov 2008","start_date":"Sep 2005","subtitle":"Time Warner Inc.","title":"Director, QSP Customer Service and Operations"}],"url":"https://www.linkedin.com/company/warnermedia"},{"company":"Reader\'s Digest","company_id":"reader%27s-digest","location":"","positions":[{"description":"Developed and executed the global expansion strategy of commercial fundraising business in the United Kingdom.Developed a start-up strategy and financial model, and co-managed the financial investment.Launched business infrastructure in the UK and staffed sales and customer support teams. Developed and executed the global expansion strategy of commercial fundraising business in the United Kingdom.Developed a start-up strategy and financial model, and co-managed the financial investment.Launched business infrastructure in the UK and staffed sales and customer support teams.","duration":"Jul 2001 Sep 2005 4 years 3 months","duration_short":"4 years 3 months","end_date":"Sep 2005","start_date":"Jul 2001","subtitle":"Reader\'s Digest","title":"Business Manager"}],"url":"https://www.linkedin.com/company/reader%27s-digest"}]', '["Christine Souza “I am grateful to have had the opportunity to work with Sabrina as part of her operations team at Shutterstock. Sabrina is an talented leader who can visualize the big picture, while strategizing the small steps needed to achieve it. She is able to identify the best possible outcome for both the customer and the company. I gained a great deal of knowledge under her tutelage, especially how to implement changes and execute projects quickly and effectively. She is an amazing leader and business partner, who is respected and admired by all who have the privilege of working with her. ”","Phyllis G. Shaw “I had the pleasure of reporting to Sabrina when I joined Shutterstock. She has a great gift for balancing business needs while caring and motivating her team to deliver results. Through collaboration as well as persistence, Sabrina succeeded in building an awesome global customer sales and service team and I was glad to be part of it. I hope our paths cross again in the not too distant future!”"]'] User: ['Jim Agostino', 'Accomplished professional with management experience in sales leadership, business operations and product development across technology, service, retail and manufacturing industries.', 'Alameda County Housing & Community Development', 'Alameda County', '[{"company":"Alameda County","company_id":"alameda-county","industry":"Government Administration","location":null,"positions":[{"description":"Contract & Budget Management","duration":"Jun 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Alameda County","title":"Grant & Program Compliance"},{"description":"","duration":"Jan 2020 May 2021 1 year 5 months","duration_short":"1 year 5 months","end_date":"May 2021","start_date":"Jan 2020","subtitle":"Alameda County","title":"Registrar of Voters - Elections Recruiting"}],"url":"https://www.linkedin.com/company/alameda-county"},{"company":"Proforma 360 Branding","company_id":"proforma-360-branding","location":"Livermore, California","positions":[{"description":"","duration":"2015 Jan 2020 5 years","duration_short":"5 years","end_date":"Jan 2020","start_date":"2015","subtitle":"Proforma 360 Branding","title":"Business Operations Manager"}],"url":"https://www.linkedin.com/company/proforma-360-branding"},{"company":"Sears","company_id":"sears","location":"San Francisco, CA","positions":[{"description":"","duration":"2013 2015 2 years","duration_short":"2 years","end_date":"2015","start_date":"2013","subtitle":"Sears","title":"Market Digital Manager - New Initiatives"}],"url":"https://www.linkedin.com/company/sears"},{"company":"Apple","company_id":"apple","location":"Seattle, WA","positions":[{"description":"","duration":"2009 2013 4 years","duration_short":"4 years","end_date":"2013","start_date":"2009","subtitle":"Apple","title":"Sales Manager - Business Accounts"}],"url":"https://www.linkedin.com/company/apple"},{"company":"Imagecraft Industries, Inc.","company_id":"imagecraft-industries-inc","location":"Seattle, WA","positions":[{"description":"","duration":"1989 2009 20 years","duration_short":"20 years","end_date":"2009","start_date":"1989","subtitle":"Imagecraft Industries, Inc.","title":"Owner / General Manager"}],"url":"https://www.linkedin.com/company/imagecraft-industries-inc"}]', '["Kate Duty Guenther “As a new team within the IMX division at Sears, Jim was quickly identified as a knowledgeable resource. His led the team through leadership development and was a trusted partner when in the field. It was evident Jim was used to working as a change agent and had a passion for continuous improvement. Jim\'s eye for detail and pulse for technology was an asset to the team. ”","Brendon Couturier “I worked with Jim as part of the Market Digital Leader Team at Sears. Jim brought a great sense of passion, pride and openness to change to the Team. He always provided great feedback around initiatives, processes and projects that we assisted in rolling out in our Markets. Jim is skilled in analysis and planning, in addition to facilitation and training. He has great understanding of technology as well as change management and leadership. Jim would be an asset to any organization. ”"]']### Assistant: The agent's job is to drive exceptional customer experiences and inspire a healthier lifestyle, and today, the agent is reaching out to the user because they need to discuss a potential partnership opportunity for customized health and wellness plans.
### Human: Agent: ['Samuel Pullen', "Since High School I have been following my calling to put my faith in action and seek justice as a volunteer, student, activist, community organizer, a union organizer, faith rooted organizer, and a Christian minister. I graduated in May of 2013 from Claremont School of Theology with a Masters of Divinity focusing on Social Justice Organization. I am engaged in a ministry of transcending borders as a Spiritual Leader, Community Organizer, and Professional Musician.\u200bSpecialties: Spiritual formation, small group development, preaching, personal narrative training, health care enrollment, centering prayer, healing touch, non-violent communication, strategic nonviolent action, free speech law, political theater, multi-level marketing, recruitment, political campaigning, branding and identity, boycotts, comprehensive campaigns, leadership retreats, professional mariachi music and children's music instruction.", 'Seeking a calling as a Pastor, Organizer, and Musician', '"The Movement/La Causa"', '[{"company":"\\"The Movement/La Causa\\"","company_id":null,"location":"Greater Los Angeles Area","positions":[{"description":"I am engaged in a ministry of transcending borders as a Spiritual Leader, Community Organizer, and Professional Musician. I am a minister ordained by the United Church of Christ. I am available as a guest preacher, organizational consultant, and musician.","duration":"Sep 1999 - Present 21 years 11 months","duration_short":"21 years 11 months","end_date":"Present","start_date":"Sep 1999","subtitle":"\\"The Movement/La Causa\\"","title":"Pastor, Community Organizer, and Musician"}],"url":""},{"company":"Mariachi de La Gente","company_id":null,"location":"","positions":[{"description":"I play violin and coordinate mariachi groups to perform for parties, baptisms, weddings, birthdays, funerals, rallies, and fiestas of all varieties. Call to hire a mariachi today!","duration":"Sep 1999 - Present 21 years 11 months","duration_short":"21 years 11 months","end_date":"Present","start_date":"Sep 1999","subtitle":"Mariachi de La Gente","title":"Professional Mariachi"}],"url":""},{"company":"LA Voice PICO","company_id":null,"location":"Greater Los Angeles Area","positions":[{"description":"Rev. Samuel Pullen joined LA Voice in June 2013 as the Minister of Health Justice and was ordained in this position as a pastor in the United Church of Christ. Samuel led LA Voice’s health organizing campaign, which includes local, state and national activities related to ensuring individuals are informed about the benefits of the Affordable Care Act. The LA Voice health justice team organized congregation-based healthcare enrollment events and advocates for improved access to health care for all.","duration":"Jun 2013 Dec 2014 1 year 7 months","duration_short":"1 year 7 months","end_date":"Dec 2014","start_date":"Jun 2013","subtitle":"LA Voice PICO","title":"Minister of Health Justice"}],"url":""},{"company":"Woodland Hills Community Church","company_id":null,"location":"","positions":[{"description":"I worked part-time as a worship leader, preacher, musician, and community outreach coordinator. I facilitated small groups, taught music at the nursery school, and organized a CROP walk, a peace vigil, and a 50 day environmental campaign called Mission 4/1 Earth.","duration":"Aug 2012 May 2013 10 months","duration_short":"10 months","end_date":"May 2013","start_date":"Aug 2012","subtitle":"Woodland Hills Community Church","title":"Ministry Assistant"}],"url":""},{"company":"Center for the Working Poor","company_id":null,"location":"Greater Los Angeles Area","positions":[{"description":"House & Volunteer Coordinator; Food delivery ministry coordinator; grant writer, centering prayer facilitator; retreat planning; non-violent discussion group; community action organizer.","duration":"Sep 2008 Jun 2012 3 years 10 months","duration_short":"3 years 10 months","end_date":"Jun 2012","start_date":"Sep 2008","subtitle":"Center for the Working Poor","title":"Program Coordinator"}],"url":""},{"company":"Clergy and Laity United for Economic Justice (CLUE-LA)","company_id":"clergy-and-laity-united-for-economic-justice-clue-la-","location":null,"positions":[{"description":"","duration":"2012 2012 less than a year","duration_short":"less than a year","end_date":"2012","start_date":"2012","subtitle":"Clergy and Laity United for Economic Justice (CLUE-LA)","title":"Faith Rooted Organizer"},{"description":"","duration":"2012 2012 less than a year","duration_short":"less than a year","end_date":"2012","start_date":"2012","subtitle":"Clergy and Laity United for Economic Justice (CLUE-LA)","title":"Faith Rooted Organizer"}],"url":"https://www.linkedin.com/company/clergy-and-laity-united-for-economic-justice-clue-la-"},{"company":"UNITE HERE","company_id":"unite-here","location":"","positions":[{"description":"Strategic research & campaigns; recruitment and training of volunteer committee; development of worker leaders; community organizing; and interfaith action coordination with CLUE Los Angeles & Interfaith Worker Justice.","duration":"Jan 2005 Sep 2008 3 years 9 months","duration_short":"3 years 9 months","end_date":"Sep 2008","start_date":"Jan 2005","subtitle":"UNITE HERE","title":"Lead Boycott Organizer"}],"url":"https://www.linkedin.com/company/unite-here"},{"company":"Agua Caliente Casino","company_id":"aguacalientecasinos","location":"","positions":[{"description":"Excellent customer service, cash handling, computer skills, 10 key calculator, team player.","duration":"Sep 2001 Dec 2004 3 years 4 months","duration_short":"3 years 4 months","end_date":"Dec 2004","start_date":"Sep 2001","subtitle":"Agua Caliente Casino","title":"Floor Cashier / Slot Attendent"}],"url":"https://www.linkedin.com/company/aguacalientecasinos"},{"company":"Los Angeles Marriott Downtown","company_id":null,"location":"","positions":[{"description":"Reception; customer service; cash handling; conflict resolution; and teamwork.","duration":"Sep 1999 Mar 2001 1 year 7 months","duration_short":"1 year 7 months","end_date":"Mar 2001","start_date":"Sep 1999","subtitle":"Los Angeles Marriott Downtown","title":"Guest Service Agent"}],"url":""},{"company":"Wilderness Canoe Base","company_id":null,"location":"","positions":[{"description":"Youth counselor, canoe guide, lifeguard, cook, worship leader.","duration":"Jun 1996 Aug 1998 2 years 3 months","duration_short":"2 years 3 months","end_date":"Aug 1998","start_date":"Jun 1996","subtitle":"Wilderness Canoe Base","title":"Camp Counselor"}],"url":""}]', '["“Sam is a loyal, hardworking and passionate advocate for workers and the poor. I recommend Sam strongly.”","“Sam is an excellent organizer with tremendous energy and the ability to plan and execute strategy. As a Spanish-English bilingual, he seamlessly engages and inspires multiple communities and stakeholders through organizing, music, and spirituality. Sam is especially good at organizing mass actions, including mobilizations of civil disobedience and a month long protest fast. I continue to be impressed by Sam\'s deep dedication on multiple fronts - including immigration reform, health care reform, and labor organizing.”"]'] User: ['Sharon Fulton', 'Experienced Event and Operations Manager skilled in Sales, Operations, Marketing Strategy, Meeting Planning, and Trade Shows.', 'Event Management and Operations Professional with Proven Record in Executing Local, National, and International Events', 'Freelance', '[{"company":"Freelance","company_id":null,"location":"Chicago, Illinois, United States","positions":[{"description":"","duration":"Oct 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Freelance","title":"Project Manager"}],"url":""},{"company":"TRAVELCLICK, Inc.","company_id":"travelclick","location":"Greater Chicago Area","positions":[{"description":"","duration":"Apr 2008 Oct 2020 12 years 7 months","duration_short":"12 years 7 months","end_date":"Oct 2020","start_date":"Apr 2008","subtitle":"TRAVELCLICK, Inc.","title":"Global Events Manager"}],"url":"https://www.linkedin.com/company/travelclick"},{"company":"BWM Global","company_id":null,"location":"Lake Bluff, Illinois, United States","positions":[{"description":"","duration":"Sep 2003 Apr 2008 4 years 8 months","duration_short":"4 years 8 months","end_date":"Apr 2008","start_date":"Sep 2003","subtitle":"BWM Global","title":"Director of Sales, Corporate Accounts"}],"url":""},{"company":"Corporate Image","company_id":null,"location":"Elgin, Illinois, United States","positions":[{"description":"","duration":"Oct 2002 Sep 2003 1 year","duration_short":"1 year","end_date":"Sep 2003","start_date":"Oct 2002","subtitle":"Corporate Image","title":"Director of Sales"}],"url":""},{"company":"International Housewares Association","company_id":"international-housewares-association","location":"Rosemont, Illinois","positions":[{"description":"","duration":"Aug 1998 Sep 2002 4 years 2 months","duration_short":"4 years 2 months","end_date":"Sep 2002","start_date":"Aug 1998","subtitle":"International Housewares Association","title":"Tradeshow Operations Manager"}],"url":"https://www.linkedin.com/company/international-housewares-association"}]', '["Karen Walker “Sharon\'s passion and enthusiasm for our corporates events always brought a smile to the team. She was always so well prepared and eager to try new ways to make the event a sure success. Prompt on timeliness and the ability to think outside the box was some of the key things I remember about Sharon. I always looked forward to the new solutions and strategies she had in place during our corporate trainings and events. She can make any teams corporate events program a success! ”","Jessica M. Purslow “I had the pleasure of working with Sharon for many years at TravelClick. Sharon was our trusted, Global Events Manager and was truly a one-woman event management team for the bulk of her time at TravelClick. Sharon was constantly planning and flawlessly executing our strategic presence at both domestic and International events, while simultaneously catering to the last-minute needs of the sales team for customer conferences and regional industry events. Sharon also managed relationships with key industry partners to ensure that our team and our product content remained top of mind with key decision makers and influencers across the hospitality industry. Sharon\'s work ethic, tireless attention to detail and ability to coordinate team members from anywhere in world make her an asset to any company seeking a committed leader in marketing and events across any industry. ”"]']### Assistant: The agent's job is to coordinate and execute events, and today, the agent is reaching out to the user because they need assistance in planning and managing a trade show for their company.
### Human: Agent: ['Luke Bone', 'Performance-driven senior marketing executive with demonstrated expertise in developing and executing accountable and impactful cross-channel marketing campaign strategies for enterprise organizations. Aptitude for eliciting key stakeholder needs and developing data-led, integrated marketing strategies focused on key performance metrics. Empowering leader with a sound record of expertly managing client and partner relationships while inspiring and leading high-performance marketing teams.', 'Global Integrated B2B Demand Generation Strategy & Optimization | Marketing Team Leadership | Marketing Operations', 'Demand Generation Consultant', '[{"company":"Demand Generation Consultant","company_id":null,"location":"Austin, Texas, United States","positions":[{"description":"","duration":"Dec 2019 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"Dec 2019","subtitle":"Demand Generation Consultant","title":"Demand Generation Consultant"}],"url":""},{"company":"Bython Media","company_id":"bython","location":"Austin, Texas Area","positions":[{"description":"","duration":"Jan 2019 Nov 2019 11 months","duration_short":"11 months","end_date":"Nov 2019","start_date":"Jan 2019","subtitle":"Bython Media","title":"Vice President of Digital Marketing"}],"url":"https://www.linkedin.com/company/bython"},{"company":"Just Media, Inc.","company_id":"just-global-inc-","location":"Austin, TX","positions":[{"description":"","duration":"Oct 2014 Jun 2018 3 years 9 months","duration_short":"3 years 9 months","end_date":"Jun 2018","start_date":"Oct 2014","subtitle":"Just Media, Inc.","title":"Managing Director"}],"url":"https://www.linkedin.com/company/just-global-inc-"},{"company":"Mason Zimbler: Austin","company_id":"mason-zimbler-austin","location":"Austin, TX","positions":[{"description":"","duration":"Mar 2013 Oct 2014 1 year 8 months","duration_short":"1 year 8 months","end_date":"Oct 2014","start_date":"Mar 2013","subtitle":"Mason Zimbler: Austin","title":"Media Director/Senior Digital Strategist"}],"url":"https://www.linkedin.com/company/mason-zimbler-austin"},{"company":"Software Advice","company_id":"software-advice","location":"Austin, Texas Area","positions":[{"description":"","duration":"Mar 2012 Jul 2012 5 months","duration_short":"5 months","end_date":"Jul 2012","start_date":"Mar 2012","subtitle":"Software Advice","title":"General Manager"}],"url":"https://www.linkedin.com/company/software-advice"},{"company":"Tocquigny Advertising","company_id":"tocquigny","location":"Austin, TX","positions":[{"description":"","duration":"Feb 2005 Feb 2012 7 years 1 month","duration_short":"7 years 1 month","end_date":"Feb 2012","start_date":"Feb 2005","subtitle":"Tocquigny Advertising","title":"Media Director"}],"url":"https://www.linkedin.com/company/tocquigny"},{"company":"Direct Impact","company_id":null,"location":"Austin, Texas Area","positions":[{"description":"","duration":"Oct 2004 Feb 2005 5 months","duration_short":"5 months","end_date":"Feb 2005","start_date":"Oct 2004","subtitle":"Direct Impact","title":"Account Manager"}],"url":""},{"company":"Warren Direct","company_id":null,"location":"Austin, Texas Area","positions":[{"description":"","duration":"Apr 2002 Feb 2004 1 year 11 months","duration_short":"1 year 11 months","end_date":"Feb 2004","start_date":"Apr 2002","subtitle":"Warren Direct","title":"Media Director"}],"url":""},{"company":"IBT Technologies","company_id":null,"location":"Austin, Texas Area","positions":[{"description":"","duration":"Sep 2000 Apr 2001 8 months","duration_short":"8 months","end_date":"Apr 2001","start_date":"Sep 2000","subtitle":"IBT Technologies","title":"Regional Sales Manager"}],"url":""},{"company":"Just4Biz.com","company_id":null,"location":"Austin, Texas Area","positions":[{"description":"","duration":"Apr 1999 Sep 2000 1 year 6 months","duration_short":"1 year 6 months","end_date":"Sep 2000","start_date":"Apr 1999","subtitle":"Just4Biz.com","title":"Channel Sales Manager"}],"url":""}]', '["Chris Rashilla Barton “Luke’s knowledge and expertise in digital marketing and interactive media helped us generate great response to our marketing campaigns. We saw constant improvement in metrics, and on-target and on-time execution of our programs. Luke is passionate about delivering quality product and performance. As a client, it was a pleasure to work with him for several years and I hope to have another opportunity to tap his capabilities.”","Sheila Ferguson “Over the three years I worked with Luke, I watched him significantly expand his knowledge, skills, and value to the agency. It was my pleasure to boast of the superior results generated by the digital marketing campaigns created by Luke and his team. I especially admire Luke\'s willingness to take on (even volunteer) for projects and assignments that are new and/or foreign to him as well as his ability to establish quick rapport with prospects.”"]'] User: ['Matt Weaver', 'Highly successful Senior Marketing Executive with versatile leadership experience in strategic marketing and branding, sales channel development, marketing communications, and product management in the financial and professional services industries.Specialties: Strategic Marketing Planning, Internal & External Communications, Team Leadership & Development, Product Positioning & Branding, Advertising & Promotions, Demand Generation, Focus Group & Market Research, Project Management & Budgeting, Sales Collateral & Support, Public & Media Relations, Social Media & Internet Marketing, Presentations & Training', 'Senior Vice President, Chief Marketing Officer at F&M Trust', 'F&M Trust', '[{"company":"F&M Trust","company_id":"f&m-trust-co-","industry":"Banking","location":null,"positions":[{"description":"","duration":"Nov 2018 - Present 2 years 9 months","duration_short":"2 years 9 months","end_date":"Present","start_date":"Nov 2018","subtitle":"F&M Trust","title":"Senior Vice President, Chief Marketing Officer"},{"description":"","duration":"Dec 2014 - Present 6 years 8 months","duration_short":"6 years 8 months","end_date":"Present","start_date":"Dec 2014","subtitle":"F&M Trust Co.","title":"Senior Vice President, Marketing and Corporate Communications Manager"}],"url":"https://www.linkedin.com/company/f&m-trust-co-"},{"company":"IMRE","company_id":"imre","location":"Baltimore, Maryland Area","positions":[{"description":"Manage client relationships, develop strategies and communications plans, participate in new business outreach efforts, and direct account teams for key financial services clients including Travelers, Susquehanna Bank, Healthcare Solutions, Shore Bancshares, Sandy Spring Bank and PHH Arval.","duration":"Oct 2011 Nov 2014 3 years 2 months","duration_short":"3 years 2 months","end_date":"Nov 2014","start_date":"Oct 2011","subtitle":"IMRE","title":"Account Manager, Financial Services"}],"url":"https://www.linkedin.com/company/imre"},{"company":"Clifton Gunderson LLP","company_id":"clifton-gunderson-llp","location":"","positions":[{"description":"Provide marketing leadership for both national and regional business units in key geographies including Maryland, Pennsylvania, Virginia, Washington D.C., North Carolina, Indiana, Ohio, and Illinois. Manage firm marketing and sales support functions, overseeing a $1.25 million budget and ten-person team. Direct brand strategies, communications, campaign development, event and trade show marketing, and lead generation activities.","duration":"Sep 2008 Oct 2011 3 years 2 months","duration_short":"3 years 2 months","end_date":"Oct 2011","start_date":"Sep 2008","subtitle":"Clifton Gunderson LLP","title":"Division Marketing Director"}],"url":"https://www.linkedin.com/company/clifton-gunderson-llp"},{"company":"Susquehanna Bank","company_id":"susquehanna-bank","location":"","positions":[{"description":"Lead the marketing division of Susquehanna Bank, a $3 billion regional bank and wholly owned subsidiary of Susquehanna Bancshares, Inc. (SBI), based in Western Maryland, the Greater Baltimore area, Southern Pennsylvania, and the Eastern Panhandle of West Virginia. Implement corporate and regional marketing and public relations initiatives and strategic plans in accordance with the company’s annual goals and objectives. Develop and expand opportunities to build customer relationships and profitable growth through the promotion of Susquehanna’s products and services.","duration":"Apr 2005 Sep 2008 3 years 6 months","duration_short":"3 years 6 months","end_date":"Sep 2008","start_date":"Apr 2005","subtitle":"Susquehanna Bank","title":"Vice President and Marketing Manager"}],"url":"https://www.linkedin.com/company/susquehanna-bank"},{"company":"Farmers & Merchants Bank and Trust","company_id":null,"location":null,"positions":[{"description":"Manage the marketing, advertising, communications, and public relations efforts for Farmers & Merchants Bank and Trust, an $850 million community bank and wholly owned subsidiary of Susquehanna Bancshares, Inc. (SBI), based in Western Maryland and the Eastern Panhandle of West Virginia. Develop and implement marketing and sales promotion strategies targeting new customer acquisition and retention of existing customers. Assist retail and commercial banking divisions to identify business development opportunities and achieve company-wide sales objectives.","duration":"May 1999 Apr 2005 6 years","duration_short":"6 years","end_date":"Apr 2005","start_date":"May 1999","subtitle":"Farmers & Merchants Bank and Trust","title":"Assistant Vice President / Vice President and Marketing Manager"},{"description":"Oversee promotions, merchandising, direct mail, trade shows, networking events, targeted media campaigns, and public relations activities in support of new business development and market expansion efforts.","duration":"Jan 1995 May 1999 4 years 5 months","duration_short":"4 years 5 months","end_date":"May 1999","start_date":"Jan 1995","subtitle":"Farmers & Merchants Bank and Trust","title":"Assistant Vice President, Advertising and Public Relations Manager"}],"url":""},{"company":"VA Medical Center","company_id":"va-medical-center","location":"","positions":[{"description":"• Plan, design and produce various internal support materials for the hospital’s administrative and medical departments.• Provide traditional and digital photography service to the hospital’s administrative and medical departments.","duration":"Feb 1994 Jan 1995 1 year","duration_short":"1 year","end_date":"Jan 1995","start_date":"Feb 1994","subtitle":"VA Medical Center","title":"Medical Illustrator"}],"url":"https://www.linkedin.com/company/va-medical-center"},{"company":"Design House Communications","company_id":null,"location":"","positions":[{"description":"• Design and produce advertising, collateral, and promotional materials for various corporate clients.• Provide creative input to design staff, management, and clients on projects.• Assist with pre-press operations including film and plate preparation.","duration":"Mar 1992 Feb 1994 2 years","duration_short":"2 years","end_date":"Feb 1994","start_date":"Mar 1992","subtitle":"Design House Communications","title":"Graphic Designer"}],"url":""}]', '["“Matt has a unique set of strategic marketing management skills crossing the full spectrum of disciplines including: brand strategy, strategic marketing planning, research, product management and new business strategy. He is a consummate professional with a high level of integrity and strong management skills.”","“Matt is a marketing leader with tremendously strong business acumen and wonderful ability to translate his knowledge into actionable business strategies. He is articulate, balanced, thoughtful and talented in his field - while at the same time being wonderfully approachable and a compassionate manager. Matt has a significant workload--managing marketing for three regions and a number of national industry groups. He works through his team to drive every plan to successful completion. He is also a great communicator and listener with a wonderful sense of humor. I feel privileged to know and work with Matt.”"]']### Assistant: The agent's job is to develop and execute cross-channel marketing campaign strategies, while the user is reaching out to the agent because they need assistance in developing a strategic marketing plan for a new product launch.
### Human: Agent: ['Tony Veloz', 'I am detail-oriented, accomplished Document Control Professional who is particularly adept at designing, establishing, and executing electronic Document Control Systems and Processes. I enjoy leveraging my years of experience and in-depth knowledge to create high-level procedures that integrate project documents and records (including the design, quality, operation, and manufacturing) and help advance company objectives. My various roles have provided a plethora of experience coordinating document and training requirements. "Hard" skills aren\'t the only thing that make me a company asset. I have many "soft" skills that are conducive to creative collaborative and positive work environments. You will find me to be a dedicated team player, providing support and guidance to direct reports, and acting as a resource for peers. My high-level organization and time-management skills enable me to facilitate multiple projects simultaneously with minimal need for oversight. My qualifications are not only contained to Document Control; for a closer look at my previous experiences and role responsibilities, please reference my resume. If you are looking for a well-rounded individual who cares about getting it right the first time, I\'m happy to set a meeting to further discuss my qualifications.', 'Strategic Document Control Manager', 'CPM Associates (Formerly Cooper Pugeda Management)', '[{"company":"CPM Associates (Formerly Cooper Pugeda Management)","company_id":"cpm-associates-inc","industry":"Business Consulting and Services","location":null,"positions":[{"description":"Coach and upskill direct reports. Develop, implement, and oversee all department projects. Manage and guide all aspects of the Document Control process, supporting the VTA/BART Phase II Extension Project. Confirmed Document Control procedures aligned with VTA requirements. Provided support to Document Control Specialists. Ensure documents and metadata adhere to Document Control requirements. Maintain system attributes according to business initiatives. Conduct application training for SharePoint, ProjectWise, and BIM 360.• Key Contribution: Ideated and launched the Document Control Procedure and the Document Control Analyst Procedure (both of which were adopted company-wide).","duration":"Oct 2019 - Present 2 years 11 months","duration_short":"2 years 11 months","end_date":"Present","start_date":"Oct 2019","subtitle":"CPM Associates (Formerly Cooper Pugeda Management)","title":"Manager, Document Control"},{"description":"","duration":"Sep 2019 - Present 3 years","duration_short":"3 years","end_date":"Present","start_date":"Sep 2019","subtitle":"CPM Associates (Formerly Cooper Pugeda Management)","title":"Manager, Document Control"}],"url":"https://www.linkedin.com/company/cpm-associates-inc"},{"company":"Outset Medical, Inc.","company_id":"outset-medical","location":"San Jose, California, United States","positions":[{"description":"Oversaw direct reports, ensuring the Document Control department successfully supported all projects and priorities. Guided Agile PLM system re-configuration and launch, and Agile to Pilgrim Interface Validation for Training (LMS). Developed and tracked Engineering Change Orders from Engineering Lifestyle to Product Release. Facilitated the purchasing of External Standards to confirm product compliance with domestic and international requirements. Served as the Senior Training Coordinator, tasked with maintaining and distributing employee training materials. As an MDSAP Compliance team member, drafted and updated SOP procedures, aligning with FDA/ISO standards. Integrated the Employee Quality training system.• Key Contribution: Successfully re-configured Agile and identified Agile PLM security issues.• Key Contribution: Successfully integrated Agile to Pilgrim and launched as company-wide training LMS.","duration":"Sep 2018 Oct 2019 1 year 2 months","duration_short":"1 year 2 months","end_date":"Oct 2019","start_date":"Sep 2018","subtitle":"Outset Medical, Inc.","title":"Sr. Document Control Specialist"}],"url":"https://www.linkedin.com/company/outset-medical"},{"company":"Verb Surgical Inc.","company_id":"verb-surgical","location":"Mountain View, California, United States","positions":[{"description":"Directed all projects, aimed at establishing an efficient document control department. Facilitated the Agile PLM full-system validation and launch. Administered technical writing and upkeep of Quality Management Systems documentation (including Work Instructions, Department Operating Procedures, Standard Operating Procedures, etc.). Conducted the official company-wide Agile PLM software training. Created and monitored Engineering Change Orders from engineering lifestyle to product release. Guided Engineering Change Originators, teaching best practices to resolve change issues.• Key Contribution: Wrote and implemented the Engineering Drawing Standards Procedure.• Key Contribution: Established the Employee Quality Systems Training System.","duration":"Jun 2016 Oct 2018 2 years 5 months","duration_short":"2 years 5 months","end_date":"Oct 2018","start_date":"Jun 2016","subtitle":"Verb Surgical Inc.","title":"Document Control Specialist"}],"url":"https://www.linkedin.com/company/verb-surgical"},{"company":"Abbott Diagnostics Business","company_id":"abbott-","location":"Santa Clara, California, United States","positions":[{"description":"Effectuated the technical writing and upkeep of Manufacturing Work Instructions, BOM Structures, Test Procedures, and Component Specifications, supporting third-party overseas operations. Served as the Technical Writer of Manufacturing Work Instructions to assist in the On-Market support of Hematology Analyzers. Acted as an ECO Creator to support the newly released and revised manufacturing documentation. Validated Test Beds and Test Fixtures.• Key Contribution: Facilitated timely product design changes in support of third-party manufacturer in Singapore.","duration":"Jan 2015 May 2016 1 year 5 months","duration_short":"1 year 5 months","end_date":"May 2016","start_date":"Jan 2015","subtitle":"Abbott Diagnostics Business","title":"On Market Product Support Specialist"}],"url":"https://www.linkedin.com/company/abbott-"},{"company":"Intuitive","company_id":"intuitivesurgical","location":"Sunnyvale, California, United States","positions":[{"description":"","duration":"Jan 2014 May 2015 1 year 5 months","duration_short":"1 year 5 months","end_date":"May 2015","start_date":"Jan 2014","subtitle":"Intuitive","title":"Quality Document Control Specialist"}],"url":"https://www.linkedin.com/company/intuitivesurgical"},{"company":"Abbott","company_id":"abbott-","location":"Santa Clara, California, United States","positions":[{"description":"Effectuated the technical writing and upkeep of Manufacturing Work Instructions, BOM Structures, Test Procedures, and Component Specifications, supporting third-party overseas operations. Served as the Technical Writer of Manufacturing Work Instructions to assist in the launch of the Hematology Analyzer. Acted as an ECO Creator to support the newly released and revised manufacturing documentation. Validated Test Beds and Test Fixtures.• Key Contribution: Facilitated timely product outsourcing from Santa Clara to Singapore.• Key Contribution: Completely re-established the refurbishing process for two products.","duration":"Jan 1990 Jul 2013 23 years 7 months","duration_short":"23 years 7 months","end_date":"Jul 2013","start_date":"Jan 1990","subtitle":"Abbott","title":"Engineering Tech"}],"url":"https://www.linkedin.com/company/abbott-"}]', '["Hugh Vassar, PE, PMP “Tony Veloz is an excellent Document Control Manager – he is very knowledgeable, professional, detail oriented, and he also very personable and easy to work with. As the project scheduler for the General Engineering Contractor team at VTA BSVII, I would go to see Tony to verify submittal dates for our GEC contractual deliverables that were made during the month. Tony was always able to give me exact dates very quickly, and he was always very flexible and friendly when I would approach him with my requests. Another trait of Tony’s that I really admire and respect is how he cultivates and maintains very good working relationships with all of his colleagues, vertically (both up and down) and horizontally, throughout our entire BSVII project team. I highly recommend Tony, as he would be a great asset for any project team!”","Silvia Hadjiradeva “I\'ve worked with Tony for a while and it was a pleasure working with him. He is knowledgeable, very professional and patient. He knows the quality system in details and always have a solution or a recommendation for any problem that might arise. He listens an will go out of his way to accommodate any request. Tony has the credentials an the skills for contributing to any company\'s success. ”"]'] User: ['Steve Brokaw', 'I have more than 30 years of client facing project delivery, with the last 20 years heavily focused in Unified Communications/ Collaboration deployments. My track record is on time, on budget project delivery, with consistently high customer satisfaction for all engagements. With a progressive history of leadership from the team to director level, I serve well as either a team member or leader and require little to no supervision in the accomplishment of projects and tasks.', 'VoIP Engineer IV at HollyFrontier', 'HollyFrontier', '[{"company":"HollyFrontier","company_id":"hollyfrontier-corporation","industry":"Oil & Energy","location":"Dallas, Texas, United States","positions":[{"description":"","duration":"Mar 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Mar 2021","subtitle":"HollyFrontier","title":"VoIP Engineer IV"}],"url":"https://www.linkedin.com/company/hollyfrontier-corporation"},{"company":"GDT - General Datatech","company_id":"general-datatech","location":"DFW","positions":[{"description":"Responsible for design and implementation of enterprise scale collaboration deployments.PROJECTS INCLUDE: Overhead Door Company- Remote Worker enablement: Deployed Cisco’s “Extend and Connect” solution for 250 users in a business continuity critical timeframe. Baylor Scott and White- Lake Pointe Integration: Converted a major regional hospital from their local PBX into the BSW Texas Enterprise which includes a SME cluster and 6 regional/business unit clusters. Baylor Scott and White- Enterprise CER Remediation: Pulled data from Variphy to determine subnets and migrate CER for 5 clusters to subnet-based tracking. Baylor Scott and White- Cluster 6 and Cluster 4 Addition: Built 2 clusters of Pub, 2 Sub, 2 TFTP, and 2 Media and implemented SIP trunks to SME and GDPR. Baylor Scott and White- CTX Clinic Conversion: Survey, order hardware, configure, and deploy Cisco phones and PSTN gateways to clinics ranging from 10 to 500 users. Tarleton State University – Online Educational Support call tree: Developed UCCX scripting to direct callers to various support functions. Developed a separate system to allow for major event and schedule changes without scripting intervention, allowing a user to call in and change schedules and prompts over the phone. Baylor Scott and White- The Heart Hospital at McKinney: Configured and deployed 200 phones in an availability critical environment. Baylor Scott and White- Waco Hillcrest Cluster Migration: Migrated 1200 users and 124 gateways from a stand alone CUCM 10.x cluster to the Baylor Enterprise.","duration":"Nov 2019 Jul 2020 9 months","duration_short":"9 months","end_date":"Jul 2020","start_date":"Nov 2019","subtitle":"GDT - General Datatech","title":"Collaboration Engineer"}],"url":"https://www.linkedin.com/company/general-datatech"},{"company":"Wellfleet Consulting, Inc.","company_id":"wellfleet-consulting-inc-","location":"Remote","positions":[{"description":"Contract to hire NSE at GDT Contract to hire NSE at GDT","duration":"Jun 2018 Nov 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Nov 2019","start_date":"Jun 2018","subtitle":"Wellfleet Consulting, Inc.","title":"Collaboration Engineer"}],"url":"https://www.linkedin.com/company/wellfleet-consulting-inc-"},{"company":"Insight","company_id":null,"location":"Home office/Travel","positions":[{"description":"Responsible for design and implementation of enterprise scale collaboration deployments.PROJECTS INCLUDE: BUNZL North America: Designed Cisco Collaboration solution to replace a Mitel System that supported more than 40 branches spread across North America and had tie trunks to European phone systems.First Baird Bancshares: Converted 15 sites each having their own local PBX of either Nortel or Cisco CME each having local dial tone to a centralized Collaboration platform utilizing redundant SIP trunks for PSTN access.Goodwill of San Antonio - CUCM: Upgraded from CUCM 7 to CUCM 11 for 18 sites.Goodwill of San Antonio - UCCX: Custom wrote and implemented a UCCX script to allow access to all stores via the main number during non-business hours and queue calls for agents during business hours.Nueces County Courthouse: Replaced ver 6 Avaya PBX with CUCM 10.","duration":"Apr 2015 Oct 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"Oct 2017","start_date":"Apr 2015","subtitle":"Insight","title":"Architect I"}],"url":""},{"company":"Speech Soft","company_id":"speech-soft","location":"Remote Office/Travel","positions":[{"description":"","duration":"Mar 2012 Apr 2015 3 years 2 months","duration_short":"3 years 2 months","end_date":"Apr 2015","start_date":"Mar 2012","subtitle":"Speech Soft","title":"Sr. Network Engineer"}],"url":"https://www.linkedin.com/company/speech-soft"},{"company":"Alexander Open Systems","company_id":"aos","location":"Oklahoma City, Oklahoma Area","positions":[{"description":"","duration":"Nov 2011 Mar 2012 5 months","duration_short":"5 months","end_date":"Mar 2012","start_date":"Nov 2011","subtitle":"Alexander Open Systems","title":"Systems Engineer Consultant"}],"url":"https://www.linkedin.com/company/aos"},{"company":"Iron Bow (formerly Apptis)","company_id":"apptis","location":"","positions":[{"description":"","duration":"Jan 2009 Nov 2011 2 years 11 months","duration_short":"2 years 11 months","end_date":"Nov 2011","start_date":"Jan 2009","subtitle":"Iron Bow (formerly Apptis)","title":"Network Engineer"}],"url":"https://www.linkedin.com/company/apptis"},{"company":"Valor IT","company_id":null,"location":"","positions":[{"description":"Responsible for day to day operations for Managed Services clients. Responsible for day to day operations for Managed Services clients.","duration":"Apr 2008 Jan 2009 10 months","duration_short":"10 months","end_date":"Jan 2009","start_date":"Apr 2008","subtitle":"Valor IT","title":"Director of Managed Services"}],"url":""},{"company":"SIGMAnet","company_id":"sigmanet","location":"","positions":[{"description":"","duration":"Mar 2007 Mar 2008 1 year 1 month","duration_short":"1 year 1 month","end_date":"Mar 2008","start_date":"Mar 2007","subtitle":"SIGMAnet","title":"SE Manager"}],"url":"https://www.linkedin.com/company/sigmanet"},{"company":"eTelecare Global Solutions","company_id":"etelecare-global-solutions","location":"","positions":[{"description":"","duration":"Nov 2005 Mar 2007 1 year 5 months","duration_short":"1 year 5 months","end_date":"Mar 2007","start_date":"Nov 2005","subtitle":"eTelecare Global Solutions","title":"Sr. Manager Global IT Operations"}],"url":"https://www.linkedin.com/company/etelecare-global-solutions"}]', '["Rusty Atkinson “I have known Steve for nearly 20 years. I had the opportunity to work with Steve on a couple of occasions. While I cannot say enough about Steve\'s superior technical ability, he impresses me most with his ability to solve problems... ALL problems. Steve\'s ability to analyze, isolate and correct root cause problems are second to none.”"]']### Assistant: The agent's job is to oversee and execute electronic Document Control Systems and Processes, while the user is reaching out to the agent because they need assistance in implementing a unified communications system for their upcoming project.
### Human: Agent: ['Kimberly Williams', 'Multi-talented leader with success in starting up 2 departments. Experience in policy and procedure development, staff management procedures and positively impacting overall morale and productivity. Excellent reputation for resolving problems, improving customer satisfaction and driving overall operational improvements.', 'Former Sr. Customer Success Manager', 'Self Employed', '[{"company":"Self Employed","company_id":"indpendent-contractor","location":"Lebanon, Tennessee, United States","positions":[{"description":"","duration":"Jun 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Self Employed","title":"Self Employed"}],"url":"https://www.linkedin.com/company/indpendent-contractor"},{"company":"Cumberland Real Estate","company_id":null,"location":"Lebanon, TN","positions":[{"description":"","duration":"Dec 2003 Dec 2010 7 years 1 month","duration_short":"7 years 1 month","end_date":"Dec 2010","start_date":"Dec 2003","subtitle":"Cumberland Real Estate","title":"Real Estate Agent"}],"url":""},{"company":"SiteHawk","company_id":"sitehawk","location":"Smyrna, TN","positions":[{"description":"Worked as a contractor beginning in 2007 conducting inventories for SiteHawk before becoming Full-Time employee in 2009. Worked as a contractor beginning in 2007 conducting inventories for SiteHawk before becoming Full-Time employee in 2009.","duration":"Feb 2009 Feb 2009 1 month","duration_short":"1 month","end_date":"Feb 2009","start_date":"Feb 2009","subtitle":"SiteHawk","title":"Director, Customer Success"}],"url":"https://www.linkedin.com/company/sitehawk"},{"company":"Home Depot","company_id":null,"location":"Lebanon, TN","positions":[{"description":"","duration":"May 2008 Feb 2009 10 months","duration_short":"10 months","end_date":"Feb 2009","start_date":"May 2008","subtitle":"Home Depot","title":"Kitchen Designer/Sales"}],"url":""}]', '["Colleen Marsh “Kim is reliable, organized, hard-working, trustworthy, and genuinely passionate about her customers and their success. She was an invaluable part of the Sphera CS team. While she managed our most important product stewardship accounts she worked tirelessly to provide value, earning the trust of each client, partnering with them on win-win solutions. I\'m confident that no matter the challenge Kim takes on, she will be successful and she will lift up everyone around her in the process. Anybody would be lucky to work with Kim, I know I was. We will miss her greatly!”","Dawn Rook “Kim is a fantastic Director. She is hard working for her departments. Kim is diligent in getting the needs of her staff resolved, what she cannot resolve she helps you understand why. Kim is a Director for three departments, she does great at time management when working with each department. Kim organizes her departments to function smoothly as possible. She is a hands off type of Director; and will guide you when she needs to be hands on. Kim impresses me with her patience and ability to listen to all sides and then make a decision. I could not ask for a better Director. ”"]'] User: ['Lisa Ralon', 'Highly motivated and experienced Analyst and Manager with a demonstrated history of excellence working in the software industry. --Strengths-- Imposing order on chaos, problem solving, defining technical details, identifying and streamlining inefficiencies, leadership, project/product management, planning and preparing --Core Values-- Efficiency, creativity, passion, excellence, fun', 'Product Owner at PowerDMS', 'PowerDMS', '[{"company":"PowerDMS","company_id":"powerdms","industry":"Software Development","location":null,"positions":[{"description":"","duration":"Dec 2019 - Present 2 years 5 months","duration_short":"2 years 5 months","end_date":"Present","start_date":"Dec 2019","subtitle":"PowerDMS","title":"Associate Product Manager"},{"description":"","duration":"Nov 2019 Dec 2019 2 months","duration_short":"2 months","end_date":"Dec 2019","start_date":"Nov 2019","subtitle":"PowerDMS","title":"Software QA Engineer III"},{"description":"","duration":"Mar 2019 Nov 2019 9 months","duration_short":"9 months","end_date":"Nov 2019","start_date":"Mar 2019","subtitle":"PowerDMS","title":"Software QA Engineer II"},{"description":"","duration":"Dec 2018 Mar 2019 4 months","duration_short":"4 months","end_date":"Mar 2019","start_date":"Dec 2018","subtitle":"PowerDMS","title":"Software QA Analyst II"}],"url":"https://www.linkedin.com/company/powerdms"},{"company":"Team Ralon","company_id":"team-ralon","location":"Remote","positions":[{"description":"I empower small business owners to work on the important work only they can do by removing inefficiencies. I increase productivity by enhancing processes and implementing tools, enabling leaders to work better and smarter. • Evaluate existing procedures and processes, identifying opportunities for improvement • Implement solutions to business problems using automation and tech tools• Liaison between business and IT, ensuring successful implementation of business needs • Ensure accuracy, integrity, inter-operability, and completeness of new systems","duration":"Mar 2011 - Present 11 years 2 months","duration_short":"11 years 2 months","end_date":"Present","start_date":"Mar 2011","subtitle":"Team Ralon","title":"Business Analyst & Co-founder"}],"url":"https://www.linkedin.com/company/team-ralon"},{"company":"Superion","company_id":"centralsquaretechnologies","location":"Lake Mary, FL","positions":[{"description":"I leveraged my strong attention to detail and exceptional organizational skills to orchestrate QA, Developers, and PMs in releasing the best product possible.• Facilitated agile principles as Scrum Master; led meetings; ran demos to upper management• Became Subject Matter Expert on TRAKiT product • Identified test requirements from design specifications; designed test cases, performed testing• Validated functionality and reliability of product through extensive testing• Isolated, replicated, and reported defects from testing; writing up detailed and reproducible bugs","duration":"Dec 2017 Oct 2018 11 months","duration_short":"11 months","end_date":"Oct 2018","start_date":"Dec 2017","subtitle":"Superion","title":"Quality Assurance Analyst"}],"url":"https://www.linkedin.com/company/centralsquaretechnologies"},{"company":"ProtoFuse, Inc.","company_id":"protofuse","location":"Orlando, FL","positions":[{"description":"I was the lead project manager on all agency projects – including strategy/design/build for new websites and re-vamping of current websites. My role involved defining product needs & actionable tasks, acquiring requirements, enabling developers to work without obstacles, and ensuring alignment to overarching goals. I was also involved in “Quadrant 2” tasks (important but not urgent) - identifying and eliminating non-obvious critical issues. • Managed project details, prioritized efforts, assigned and scheduled work, tracked progress, monitored deadlines, performed quality assurance• Liaison between clients, strategy experts, and developers; acted as communication hub • Created internal standard operating procedures to reduce hassle and increase productivity","duration":"Feb 2016 Feb 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"Feb 2017","start_date":"Feb 2016","subtitle":"ProtoFuse, Inc.","title":"Project Manager & Operations Manager"}],"url":"https://www.linkedin.com/company/protofuse"},{"company":"SRI International","company_id":"sri-international","location":"Ft. Monmouth, NJ","positions":[{"description":"I managed technical details for a complex ($16 MM) training product for the Department of Defense encompassing 16 different aircraft. I ensured successful development and deployment of these global training products for US Army pilots.• Worked as liaison between business and technical development team• Oversaw delivery of reports, technical product review, project deliverables and issue resolution• Captured and fulfilled hundreds of requirements in accordance with strict government standards• Performed detailed testing and quality control of products, identifying critical errors and working with developers to fix them","duration":"Jul 2009 Feb 2011 1 year 8 months","duration_short":"1 year 8 months","end_date":"Feb 2011","start_date":"Jul 2009","subtitle":"SRI International","title":"Systems Analyst & Technical Lead"}],"url":"https://www.linkedin.com/company/sri-international"},{"company":"Reed Elsevier","company_id":"relx-group","location":"Dayton, OH","positions":[{"description":"I assisted in implementation, configuration and administration of a complex web application used to track and report project details. I became the SME on our project management application and reverse engineered problems to remove obstacles from our team’s productivity.• Implemented efficiency and ease-of-use improvements to program management practices • Managed user training, including leading seminars, creating materials, and providing support• Organized and maintained documentation, forms, and workflows• Various support for PMO team","duration":"Jul 2007 Jun 2009 2 years","duration_short":"2 years","end_date":"Jun 2009","start_date":"Jul 2007","subtitle":"Reed Elsevier","title":"Project Planning Analyst"}],"url":"https://www.linkedin.com/company/relx-group"},{"company":"PM Solutions","company_id":"pm-solutions","location":"Middletown, OH","positions":[{"description":"I engaged in project management training and gained PM experience. I engaged in project management training and gained PM experience.","duration":"Jun 2006 Jul 2007 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jul 2007","start_date":"Jun 2006","subtitle":"PM Solutions","title":"Project Coordinator"}],"url":"https://www.linkedin.com/company/pm-solutions"}]', '["Gail L. Stern, PMP, ITIL v3 “I worked with Lisa during the creation of the RETS ePMO. She provided support to me as an IT Project Manager on new process, PPMC policy and procedure, and IT governance. Lisa thinks outside the box and takes pride in searching for creative and effective solutions. She is responsive, reliable, and resourceful. Her strong leadership, organizational and communication skills make her a highly valued team member and team leader. I thoroughly enjoyed working with Lisa. She has a bright future in IT!”","Raja Bharathi “Lisa and I worked together for the ePMO implementing PPMC, IT governance and other project management methodologies. The first thing that comes to my mind is \\"eagle eyes\\". She is extremely dedicated & she exhibits high level of focus, energy, commitment - a quality of hers which is very contagious and I am glad it got onto me as well. She is organized creative & consistent in everything she does, be it training or gathering requirements or documenting or brain storming a new enhancement. Her training documents, presentations and sessions are very effective and detailed oriented. I have enjoyed every bit working with Lisa and I believe she would be a valuable asset to any team. Personally, she\'s a gem of a person, pleasant to talk about any topic. All the best for all your future endeavors!!”"]']### Assistant: The agent's job is to improve customer satisfaction and drive overall operational improvements, and today, the agent is reaching out to the user because they need to discuss potential collaboration opportunities for enhancing software efficiency and streamlining processes.
### Human: Agent: ['Frank Aliyar', 'With 8+ years of experience as a sales associate, I have an extensive record of success in driving sales and business growth. Specializing in demand generation and customer acquisition, I maintain a keen focus on creating an excellent experience for customers. Specialties: Prospecting, Cold Calling, New Business Acquisition, Account Management, Demand Generation, Email Marketing, Marketing Operations, Marketing Communications, Business Development About InsideUp We are a leading demand generation agency driving growth for technology clients for over a decade. We’re obsessed with results measurement and ROI. We do all the “heavy lifting” to deliver verified data, intent data and qualified sales prospects. Our secret is in our own data-driven integrated demand generation platform that incorporates • data profiling • data extraction • marketing automation • sales enablement • intent data capture • predictive analytics Finally, our automated workflows and powerful data and lead scoring technologies ensure sustained quality. But we don’t stop there. Equipped with a comprehensive understanding of each client’s solution, our experienced demand generation team add significant value to all our program offerings.', 'Sales Associate @ InsideUp | Driving Growth for Technology Companies', 'InsideUp', '[{"company":"InsideUp","company_id":"insideup","industry":"Advertising Services","location":"Greater San Diego Area","positions":[{"description":"Using a consultative approach to identify clients with demand generation needs that can be solved by InsideUp’s powerful and unique solution, I work with our marketing and operational team to create a custom solution for each client - one that delivers the best possible results. About InsideUp - We are a leading demand generation agency driving growth for technology clients for over a decade. We’re obsessed with results measurement and ROI. We do all the “heavy lifting” to deliver verified data, intent data and qualified sales prospects. Our secret is in our own data-driven integrated demand generation platform that incorporates data profiling, data extraction, marketing automation, sales enablement, intent data capture, and predictive analytics. Finally, our automated workflows and powerful data and lead scoring technologies ensure sustained quality. But we don’t stop there. Equipped with a comprehensive understanding of each client’s solution, our experienced demand generation team add significant value to all our program offerings.","duration":"Mar 2016 - Present 6 years 2 months","duration_short":"6 years 2 months","end_date":"Present","start_date":"Mar 2016","subtitle":"InsideUp","title":"Sales Associate"}],"url":"https://www.linkedin.com/company/insideup"},{"company":"Harte Hanks","company_id":"hartehanks","location":"Greater San Diego Area","positions":[{"description":"Identified and qualified senior decision-makers and potential buyers of marketing services. Generated leads and built a pipeline of qualified sales opportunities for field sales team to pursue. Responsible for initial contact with prospects valued at over $5 million in new revenue annually. Understood at a detailed level and could articulate the value proposition, features, advantages and benefits of HH services. I was focused on HH services such as demand center (telemarketing) and channel (inside sales) requirements but did cross-selling into other HH services such as data, data management, agency campaign design and execution and marketing automation.","duration":"Aug 2011 Aug 2015 4 years 1 month","duration_short":"4 years 1 month","end_date":"Aug 2015","start_date":"Aug 2011","subtitle":"Harte Hanks","title":"Business Development Manager"}],"url":"https://www.linkedin.com/company/hartehanks"}]', '["Asad Haroon “Frank is a no-nonsense team player with a sense of urgency. However, his presence lightens the mood when he’s around because he lifts the spirits of others and insists on excellence. When he sees the need, he supports his colleagues so they achieve excellence as well. He’s been a great addition to my team and I have found that working with his him to be enjoyable but also uplifting. I hired him because I saw a hint of these characteristics and he has never let me down. ”","Eusebio DelaPena “What impressed me about working with Frank was always his focus on the success of his clients and their satisfaction. He’s a forward-looking kind of guy who realizes that if his clients are not successful and satisfied that he’ll lose them. Essentially, he grasps the fact that his clients’ success is also his success, and that mindset will carry him into the future I’m sure. ”"]'] User: ['Mike Burke', 'Experienced Digital Marketing Manager with a demonstrated history of working in the internet industry. Skilled in Search Engine Optimization (SEO), Marketing Management, Customer Relationship Management (CRM), Event Management, and Web Design. Strong marketing professional with a BS focused in Telecommunications from University of Florida.', 'Director of Corporate Communications', 'HR Tech', '[{"company":"HR Tech","company_id":null,"location":"","positions":[{"description":"","duration":"2021 - Present less than a year","duration_short":"less than a year","end_date":"Present","start_date":"2021","subtitle":"HR Tech","title":"Marketing"}],"url":""}]', '["Eva Greene “What an invaluable experience to work alongside Mike. He is one of the most intelligent, dynamic and sincere professionals I have had the pleasure to work with. With years of marketing knowledge and experience, he delivers the ultimate value to his clients. He is strategic and analytic in driving results and his clients appreciate his input and proactive approach. Mike\'s ability to juggle multiple projects effortlessly, and with a warm demeanor, is something I consistently try to emulate in my career.”","Joseph W. “In all my years of experience, some people stand out for their great qualities and Mike Burke is one of those people. Mike exudes the characteristics of a natural born leader. Mike is a marketing visionary with an extensive knowledge of website development / optimization, online marketing and lead generation. Throughout the 3 years I have worked with Mike, he has shown time and again that he is a positive, motivated leader with great potential. It was truly a pleasure to work with Mike and would highly recommend him to any company.”"]']### Assistant: The agent's job is to drive sales and business growth for technology clients through demand generation, and today the user is reaching out to the agent because they need help with search engine optimization and marketing management for their company.
### Human: Agent: ['Priscilla Rogers', 'Executes audience extension and other programmatic campaigns. Implementing custom strategies that quickly impact a clients business. I’m fascinated by all things digital marketing and enjoy meeting like-minded people. Feel free to contact me at priscillarogers02@gmail.com.', 'Digital Marketing', 'Belo + Company', '[{"company":"Belo + Company","company_id":"belo-company","location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Aug 2019 - Present 2 years 4 months","duration_short":"2 years 4 months","end_date":"Present","start_date":"Aug 2019","subtitle":"Belo + Company","title":"Senior Digital Marketing"}],"url":"https://www.linkedin.com/company/belo-company"},{"company":"Digital Lift","company_id":null,"location":null,"positions":[{"description":"","duration":"Dec 2014 Apr 2019 4 years 5 months","duration_short":"4 years 5 months","end_date":"Apr 2019","start_date":"Dec 2014","subtitle":"Digital Lift","title":"Programmatic and Social Media Manager at Digitial LIft"},{"description":"","duration":"Dec 2014 2019 5 years","duration_short":"5 years","end_date":"2019","start_date":"Dec 2014","subtitle":"Digital Lift","title":"Programmatic Media Specialist"}],"url":""},{"company":"Gannett | USA TODAY NETWORK","company_id":"gannett","location":"Dallas/Fort Worth Area","positions":[{"description":"","duration":"Jun 2013 Oct 2014 1 year 5 months","duration_short":"1 year 5 months","end_date":"Oct 2014","start_date":"Jun 2013","subtitle":"Gannett | USA TODAY NETWORK","title":"Senior Campaign Manager"}],"url":"https://www.linkedin.com/company/gannett"},{"company":"Belo Corporation","company_id":null,"location":"Dallas, Texas","positions":[{"description":"","duration":"Jun 2008 Jun 2013 5 years 1 month","duration_short":"5 years 1 month","end_date":"Jun 2013","start_date":"Jun 2008","subtitle":"Belo Corporation","title":"Senior Advertising Coordinator"}],"url":""},{"company":"Century 21 Upchurch","company_id":null,"location":"","positions":[{"description":"","duration":"May 2006 Jun 2008 2 years 2 months","duration_short":"2 years 2 months","end_date":"Jun 2008","start_date":"May 2006","subtitle":"Century 21 Upchurch","title":"Salesperson"}],"url":""}]', '["Nerissa Brooke “Priscilla has managed our affiliates with the utmost professionalism while maintaining her composure under stress. She is an assertive individual that is willing to go above and beyond to help her team mates and her customers.”","Andrew Allender “In my time as Belo’s AdOps Manager, I leaned heavily on Priscilla Rogers. In a business where a single-character typo can mean $10,000+ losses, Priscilla stood out by having few mistakes and even fewer complaints. She is a detail-oriented, rock-solid performer who desired increased responsibility and, when it was given, delivered every time. To anyone looking for someone who will regularly meet or exceed all expectations, I recommend Priscilla Rogers.”"]'] User: ['Dave Burroughs', 'Retired', 'Semi-Retired', 'consultant', '[{"company":"consultant","company_id":null,"location":"","positions":[{"description":"","duration":"Dec 2019 - Present 2 years 4 months","duration_short":"2 years 4 months","end_date":"Present","start_date":"Dec 2019","subtitle":"consultant","title":"Retired"}],"url":""},{"company":"Medtronic","company_id":"medtronic","location":"Tempe, Az","positions":[{"description":"","duration":"Oct 2017 Dec 2019 2 years 3 months","duration_short":"2 years 3 months","end_date":"Dec 2019","start_date":"Oct 2017","subtitle":"Medtronic","title":"Senior Process Engineer NPI"}],"url":"https://www.linkedin.com/company/medtronic"},{"company":"SDC Materials, INC","company_id":"sdc-materials-inc","location":"Tempe, AZ","positions":[{"description":"","duration":"Jun 2015 Sep 2017 2 years 4 months","duration_short":"2 years 4 months","end_date":"Sep 2017","start_date":"Jun 2015","subtitle":"SDC Materials, INC","title":"Quality Engineer & NPD Program Manager"}],"url":"https://www.linkedin.com/company/sdc-materials-inc"},{"company":"SDC Materials","company_id":"sdc-materials-inc","location":"Tempe Az","positions":[{"description":"","duration":"Feb 2011 Apr 2015 4 years 3 months","duration_short":"4 years 3 months","end_date":"Apr 2015","start_date":"Feb 2011","subtitle":"SDC Materials","title":"Coating Labs Manager"}],"url":"https://www.linkedin.com/company/sdc-materials-inc"},{"company":"FlipChip International","company_id":"flipchip-international","location":"Phoenix Az","positions":[{"description":"","duration":"Jul 2007 Feb 2011 3 years 8 months","duration_short":"3 years 8 months","end_date":"Feb 2011","start_date":"Jul 2007","subtitle":"FlipChip International","title":"Process Engineering Manager/Director"}],"url":"https://www.linkedin.com/company/flipchip-international"},{"company":"Freescale Semiconductor","company_id":"freescale-semiconductor","location":"Tempe Az","positions":[{"description":"","duration":"Mar 2006 Jun 2007 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jun 2007","start_date":"Mar 2006","subtitle":"Freescale Semiconductor","title":"Process Eng Sect Mgr Tempe Fab"}],"url":"https://www.linkedin.com/company/freescale-semiconductor"},{"company":"Motorola Semiconductor","company_id":"freescale-semiconductor","location":"Phoenix, Chandler, Tempe, Mesa, Az","positions":[{"description":"","duration":"1997 2003 6 years","duration_short":"6 years","end_date":"2003","start_date":"1997","subtitle":"Motorola Semiconductor","title":"Management/Engineering"}],"url":"https://www.linkedin.com/company/freescale-semiconductor"},{"company":"Motorola","company_id":"motorola-mobility","location":"Mesa, Tempe, Chandler, Phoenix","positions":[{"description":"","duration":"1990 1996 6 years","duration_short":"6 years","end_date":"1996","start_date":"1990","subtitle":"Motorola","title":"Process Engineer"}],"url":"https://www.linkedin.com/company/motorola-mobility"},{"company":"Signetics","company_id":"signetics","location":"Albuquerque, New Mexico Area","positions":[{"description":"","duration":"Jul 1987 May 1990 2 years 11 months","duration_short":"2 years 11 months","end_date":"May 1990","start_date":"Jul 1987","subtitle":"Signetics","title":"Process Engineer"}],"url":"https://www.linkedin.com/company/signetics"},{"company":"Intel Corporation","company_id":"intel-corporation","location":"chandler, Az","positions":[{"description":"","duration":"May 1984 Jul 1987 3 years 3 months","duration_short":"3 years 3 months","end_date":"Jul 1987","start_date":"May 1984","subtitle":"Intel Corporation","title":"Industrial Engineer, Mfg Supervisor"}],"url":"https://www.linkedin.com/company/intel-corporation"},{"company":"Anderson Clayton & Co","company_id":null,"location":"Lubbock Tx, Phoenix, Az","positions":[{"description":"","duration":"Aug 1982 May 1984 1 year 10 months","duration_short":"1 year 10 months","end_date":"May 1984","start_date":"Aug 1982","subtitle":"Anderson Clayton & Co","title":"Plant Engineer"}],"url":""}]', '["Gene Stout “Dave is an expert in all areas involving semiconductor processing and he is a pleasure to work with. Dave and I both worked at Flipchip International’s wafer bumping factory from 2007 to 2011. As the Process Engineering Manager, Dave relentlessly coordinated efforts to reduce scrap, promptly addressed quality excursions, and successfully influenced decisions to improve overall KPI’s. Dave is an outgoing and astute manager of customer expectations. As a Product Engineer, I was routinely mentored by him on optimal ways to address frequent and challenging customer requests. He was able to deescalate tense situations by responding to passionate customers with an even tone and solid plan of action. In this way, he helped grow several customer accounts from low to high volume at our factory. Dave’s leadership at Flipchip International focused its culture to improve processes and improve Quality. I would recommend Dave not only on his ability to achieve results but also the enjoyment of working with him. ”","Aleen Zienty “I worked with David at FlipChip International as the Engineering Manager. I was the Controller of the company, and David was part of the Senior Staff over IT, Engineering and the Die Sales Division. David handled the management of the various diverse areas of control adeptly, despite such high demands. I was impressed on David’s handling of staff issues during layoffs and restructuring, helping to keep morale high. David also was respectful of spending and keeping focused with the strategic goals of the company. I enjoyed working with Dave, finding his skill set for engineering an asset, as well as his business sense. Aleen Zienty ”"]']### Assistant: The agent's job is to execute audience extension and other programmatic campaigns, and today, the agent is reaching out to the user because they need to discuss potential collaboration on a digital marketing project.